Airbnb Superhosts Down Under

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The podcast takes you on a journey into the world of Airbnb hosting. We are your hosts, Ray and Silvia.

RayzWorld


    • May 5, 2025 LATEST EPISODE
    • every other week NEW EPISODES
    • 43m AVG DURATION
    • 32 EPISODES


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    Latest episodes from Airbnb Superhosts Down Under

    Ep - 32 - Long-term Airbnb Guests and Hosting Tips with Tania

    Play Episode Listen Later May 5, 2025 56:07


    Episode 32: Long-term Airbnb Guests and Hosting Tips with Tania In this episode of Superhosts Down Under, we chat with Tania, a dedicated host from Rockdale, NSW, who turned to Airbnb hosting out of necessity—and discovered a passion for hospitality along the way. Tania shares her experiences managing longer-term guests, including setting expectations, handling challenges like maintenance and cleanliness, and offering exceptional hospitality. She also reveals how thoughtful gestures lead to memorable stays and lasting friendships. Listen in for practical insights on vetting guests, managing your property while working full-time, and how to provide a welcoming yet well-boundaried shared living experience. Stay with Tania – Rockdale Apartment https://www.airbnb.com/l/vJR6W4xx Connect with Us Instagram – Superhosts Down Under Featured Properties South Yarra Property – https://www.airbnb.com/slink/I2cCaaW5 Silvia's Property – https://www.airbnb.com/slink/Kpse4K4X North Melbourne Property – https://www.airbnb.com/l/KGfcunu3 Sponsor KeyNest – Get 50% off your first month with coupon code: superhostpodcast50 Visit KeyNest

    Ep - 31 - Interview with Airbnb Superhost: David Wang

    Play Episode Listen Later Apr 20, 2025 54:15


    Airbnb Superhosts Down Under – Episode 31Interview with Airbnb Superhost: David WangWelcome to Episode 31 of Superhosts Down Under, the podcast that dives into the real stories and practical tips behind Airbnb hosting in Australia. Your hosts Ray and Silvia sit down with David Wang, a Sydney-based Superhost managing four successful Airbnb listings in Croydon Park.David shares how he transformed a family home into a thriving multi-room setup, the systems he's built to automate guest experience, and the surprising way hosting led him to community, church, and even his wife. This episode is a must-listen for anyone curious about scaling an Airbnb operation with heart and purpose.Featured ListingsDavid's Properties – Croydon Park, Sydney: Studio with private kitchen & bathroom: https://www.airbnb.com/l/3nU40NVl Room 1 – Shared bathroom & kitchen: https://www.airbnb.com/l/atiIcqLD Room 2 – Shared bathroom & kitchen: https://www.airbnb.com/l/r3VpCISH Room 3 – Shared bathroom & kitchen: https://www.airbnb.com/l/N1hVDbNxRay's Properties: South Yarra Property: https://www.airbnb.com/slink/l2cCaaW5 North Melbourne Property: https://www.airbnb.com/l/KGfcunu3Silvia's Property: https://www.airbnb.com/slink/Kpse4K4XHelpful ResourceLearn more about Airbnb's fee structures:https://www.airbnb.com.au/help/article/2700DM Us on Instagram@superhosts_down_underSponsorKeyNest – 50% off your first monthUse code: superhostpodcast50

    Ep - 30 - Phil & Sandy's Retro Shack at Culburra Beach

    Play Episode Listen Later Apr 6, 2025 47:15


    In this episode of Superhosts Down Under, we chat with Phil and Sandy, the creative duo behind The Shack, a beautifully restored fibro beach house in Culburra Beach, NSW.They share how they transformed a rundown coastal shack into a vibrant retro-inspired Airbnb—complete with vintage furnishings, a tiki bar, and curated mid-century design touches. Learn how they overcame early hosting missteps, connected with the local community, and built an unforgettable guest experience.Whether you're starting your own Airbnb, restoring a themed property, or simply planning your next weekend escape from Sydney, this episode is filled with practical tips, entertaining stories, and loads of inspiration.Stay at The Shack – Culburra Beachhttps://www.airbnb.com/l/v1aNcZ0JConnect with UsInstagram – https://www.instagram.com/superhosts_down_underFeatured PropertiesSouth Yarra Property – https://www.airbnb.com/slink/I2cCaaW5Silvia's Property – https://www.airbnb.com/slink/Kpse4K4XNorth Melbourne Property - https://www.airbnb.com/l/KGfcunu3SponsorKeyNest – Get 50% off your first month with the coupon code: superhostpodcast50 https://www.keynest.com

    Ep - 29 - Farm Stay in Orange NSW: Helen's Journey with Black Sheep Inn

    Play Episode Listen Later Mar 23, 2025 59:22


    Looking for a luxury farm stay in Orange, NSW? In this episode of super hosts down under, we sit down with Helen, the visionary behind Black Sheep Inn, a unique boutique accommodation in the heart of wine country.Helen shares how she transformed a heritage-listed shearing shed into a top-rated country retreat, offering a one-of-a-kind escape for wine lovers, foodies, and weekend getaways.In this episode, we explore:✅ Best places to stay in Orange, NSW and why it's becoming a top travel destination✅ The challenge of restoring heritage accommodation while maintaining modern comfort✅ How Helen built a successful Airbnb business with a unique farm stay experience✅ The booming wine and food tourism industry in Orange✅ Top things to do in Orange NSW, from wine tasting to local farm toursIf you're looking for the best boutique stays in NSW, or want to learn how to start a successful Airbnb, this episode is packed with insights, inspiration, and must-know travel tips!

    Ep 28 - Automating Airbnb Check-Ins: How Keynest Transforms the Guest Experience

    Play Episode Listen Later Mar 9, 2025 30:56


    In this episode, Ray and Silvia sit down with Pierce from Keynest to explore how short-term rental hosts can simplify their Airbnb check-in process, eliminate lockbox confusion, and deliver a seamless guest experience. They discuss the challenges of late arrivals, complicated key handovers, and building restrictions—plus how Keynest's automated solutions and 24/7 pickup points offer a game-changing approach to property management. Learn about integrations with Airbnb, pay-as-you-go vs. subscription pricing, and upcoming proptech innovations like key lockers. Whether you're a single host juggling flight delays or a co-host scaling multiple listings, discover how Keynest can streamline your Airbnb hosting operations and boost your check-in ratings.

    Ep 27 - Transforming a Seaside Retreat: The Story Behind Mona Vale's Premier Beach Cottage

    Play Episode Listen Later Feb 24, 2025 34:36


    In this episode of Airbnb Superhosts Down Under, we chat with the host of the Mona Vale Beach Cottage, a charming and highly-rated Airbnb retreat just steps from the ocean in Mona Vale, NSW.This beautifully designed space has captured the hearts of guests, earning Superhost status and a loyal following. We uncover:✅ The inspiration behind transforming this coastal cottage into a successful Airbnb✅ Key strategies for maintaining a top-rated listing and achieving Superhost status✅ Challenges and rewards of running an Airbnb in a sought-after beachside location✅ How to create a seamless guest experience with thoughtful touches and hospitality✅ Tips for setting the right pricing strategy and optimizing bookings year-roundIf you're an Airbnb host looking for inspiration, a traveler searching for unique stays, or curious about what makes a top-performing Airbnb in Australia, this episode is packed with valuable insights!

    Ep 26 - Gold Coast Retreats: Transforming a Family Home into an Airbnb Success

    Play Episode Listen Later Feb 10, 2025 48:59


    In this episode ofAirbnb Superhosts Down Under, we chat with Alina Zhao, Director of Coolibah Downs Private Estate in Mount Nathan, Gold Coast. Alina shares her journey from running a wedding venue to expanding into luxury Airbnb stays, offering a blend of nature, relaxation, and retreat-style accommodations. Learn how Alina transformed her family home into a high-demand short-term rental, overcame challenges with large group bookings, and introduced smart tech to manage her properties.Key takeaways:Managing large group bookings with smart tech solutionsThe importance of guest qualification and setting expectationsCreating unique guest experiences with luxury and nature at the forefrontWe also discuss exciting future developments, including luxury modular homes and wellness amenities like saunas and cold plunges. Tune in for inspiring stories and tips for Airbnb hosts looking to expand and diversify!Alina's propertyhttps://www.airbnb.com/l/JNxMrjsHhttps://www.airbnb.com/l/eaXgUZHIhttps://www.airbnb.com/l/VQOEBoHz

    Ep 25 - From Berlin to Boulder: Alex's Journey

    Play Episode Listen Later Feb 10, 2025 44:31


    In this episode, Alex shares his experiences as an Airbnb host and traveler, discussing his journey from Berlin to Boulder, the challenges and rewards of managing an Airbnb, and the importance of flexibility in lifestyle. He emphasizes the need for reliable cleaning services, navigating regulations and taxes, and offers advice for those looking to adopt a similar lifestyle.South Yarra Property⁠⁠⁠⁠⁠https://www.airbnb.com/slink/I2cCaaW5⁠⁠⁠⁠⁠Silvia's Property⁠⁠⁠⁠⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠⁠⁠⁠Direct Message Us on Instagram⁠⁠⁠⁠⁠@superhosts_down_under⁠⁠⁠⁠⁠SponsorKeyNest - 50% off first month coupon code: superhostpodcast50

    Ep 24 - Scaling an Airbnb Brand with Tony: Tips, Challenges, and Success

    Play Episode Listen Later Jan 13, 2025 60:45


    In this episode of 'Airbnb Superhosts Down Under,' we chat with Tony, a multi-property Airbnb host with listings across multiple states. Tony shares his journey from hosting a single property to building 'The Brass Room' brand, complete with unique and luxurious features. We dive into the challenges of interstate property management, creative renovation tips, pricing strategies with tools like PriceLabs, and the importance of building a strong brand identity for direct bookings. Whether you're a seasoned host or just starting out, this episode is packed with insights and actionable tips!

    Ep 23 - Tax Tips for Airbnb Hosts and Property Owners with Geoff Nolan

    Play Episode Listen Later Dec 29, 2024 38:19


    In this episode of Superhosts Down Under, we sit down with Geoff Nolan, a seasoned chartered accountant with over 20 years of experience. Geoff shares invaluable insights for Airbnb hosts and property owners on navigating tax deductions, land tax, depreciation, and capital gains rules in Australia. Whether you're running a long-term rental or exploring the world of short-term stays, Geoff provides practical advice to help you maximize your returns and simplify tax reporting. Don't miss this comprehensive guide to staying compliant and profitable!

    Ep 22 - Mastering the Art of Hosting in Tasmania with Krista

    Play Episode Listen Later Dec 15, 2024 43:54


    Join us in Episode 22 of Airbnb Superhosts Down Under as we chat with Krista Callaghan, a superhost from the picturesque town of Murdunna, Tasmania. Krista shares her journey from a teaching career to running a highly-rated Airbnb with a perfect five-star score. We dive into the challenges of host cancellations, tips for managing guest expectations, and the secrets behind Krista's incredible hosting success. Whether you're an experienced host or just starting out, this episode is packed with valuable insights and practical advice. Tune in for a dose of inspiration and some great hosting tips! Krista's Property https://www.airbnb.com/slink/TUFWboBy South Yarra Property ⁠⁠⁠⁠https://www.airbnb.com/slink/I2cCaaW5⁠⁠⁠⁠ Silvia's Property ⁠⁠⁠⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠⁠⁠ Direct Message Us on Instagram ⁠⁠⁠⁠@superhosts_down_under⁠⁠⁠⁠ Sponsor KeyNest - 50% off first month coupon code: superhostpodcast50

    Ep 21 - Mastering Airbnb Hosting: Deanne Doyle on Key Challenges, Guest Experiences, and Country Living

    Play Episode Listen Later Dec 1, 2024 50:01


    In this engaging episode of Airbnb Superhosts Down Under, Ray and Silvia sit down with Deanne Doyle, an Airbnb Superhost from the historic town of Picton, New South Wales. Deanne shares her journey from Sydney's hustle to Picton's serenity, transforming a charming cottage into a thriving Airbnb listing. They explore challenges like key exchange logistics, dealing with unusual guest requests, and maintaining flexibility as a host. Learn how Deanne's attention to detail, clever pricing strategy, and minimalist approach to decor keep her guests coming back. If you're a host (or considering becoming one), this episode is packed with practical insights about hosting in small towns, setting up a seamless guest experience, and managing unexpected surprises. Deann's Property https://www.airbnb.com/slink/x1TwNaQi South Yarra Property ⁠⁠⁠https://www.airbnb.com/slink/I2cCaaW5⁠⁠⁠ Silvia's Property ⁠⁠⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠⁠ Direct Message Us on Instagram ⁠⁠⁠@superhosts_down_under⁠⁠⁠ Sponsor KeyNest - 50% off first month coupon code: superhostpodcast50

    Ep - 20 Unpacking the Conversation with Trish

    Play Episode Listen Later Nov 17, 2024 49:31


    In this insightful episode, we dive deep into the art of conversation, unpacking essential themes and techniques for engaging in meaningful discussions. Our hosts and guest explore how effective communication fosters understanding, how to identify and explore pivotal themes, and the value of summarizing insights for better retention. With natural flow and comprehensive dialogue, listeners gain strategies for active listening, navigating complex topics, and encouraging open-ended questions to deepen their conversations. Tune in as we explore the impact of tone, delivery, and conciseness on discussion outcomes—perfect for anyone looking to enhance their communication skills. Trish's Listing https://www.airbnb.com/slink/IP96ZEVO South Yarra Property ⁠⁠https://www.airbnb.com/slink/I2cCaaW5⁠⁠ Silvia's Property ⁠⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠ Direct Message Us on Instagram ⁠⁠@superhosts_down_under⁠⁠ Sponsor KeyNest - 50% off first month coupon code: superhostpodcast50

    Ep 19 - Bridging Cultures and Comfort: Hosting Insights from Airbnb Guests and Hosts

    Play Episode Listen Later Nov 2, 2024 43:16


    In this episode, we're joined by Silvia, an experienced Airbnb Superhost, and Lauren, an Airbnb guest with unique perspectives from her travels around the world. Together, we dive into the cultural nuances of hosting international guests, the surprises and challenges guests face, and practical tips for both hosts and travelers.From navigating sliding doors to understanding local habits, Silvia and Lauren share their stories and advice on creating memorable stays. We discuss why things like extra towels, quiet time, and even leaving snacks in the fridge can make all the difference. Tune in for insightful tips on how hosts can go the extra mile to make guests feel at home, and what guests can do to leave a positive impression.

    Ep 18 - Managing Remote Airbnbs: Kitchen Rules, Unique Property Experiences, and Guest Management with Jacque

    Play Episode Listen Later Oct 20, 2024 38:34


    In this episode of Airbnb Superhosts Down Under, we sit down with Jacque, who manages a stunning remote Airbnb property at Great Mackerel Beach. Join Ray and Silvia as they discuss how to manage kitchens in guest properties, deal with unexpected cleaning challenges, and create memorable guest experiences. Jacque shares the joys and hurdles of running a remote Airbnb, from ferry rides to pantry setups and wine fridges. Learn tips for managing remote properties, implementing house rules, and enhancing your guest's stay. Tune in for great insights into making your Airbnb stand out! Jacque & Ali's Airbnb https://www.airbnb.com/slink/6UtKqLHb South Yarra Property ⁠https://www.airbnb.com/slink/I2cCaaW5⁠ Silvia's Property ⁠https://www.airbnb.com/slink/Kpse4K4X⁠ Direct Message Us on Instagram ⁠@superhosts_down_under⁠ Sponsor KeyNest - 50% off first month coupon code: superhostpodcast50

    Ep 17 - Smart Airbnb Hosting with Fiona: Renting Out Entire Primary Residence For Additional Income

    Play Episode Listen Later Oct 6, 2024 49:14


    In episode 17, the hosts chat with Fiona, a seasoned Airbnb host from Sydney. They delve into the untapped potential of Airbnb experiences, which allow locals to share unique activities and skills since its launch in 2016. Ray shares his positive experience attending a painting workshop in Coffs Harbour, and the discussion transitions into Fiona's hosting journey. Fiona speaks about starting seven years ago, relisting her property recently, and navigating new regulations on the platform. The episode also highlights shifts in guest behaviors, the importance of detailed instructions, and managing logistics while hosting. Practical tips like flexible check-in/out times and incorporating guest feedback are discussed. The hosts entertain how hobbies could be turned into Airbnb experiences, underscoring the importance of leveraging local knowledge to earn extra income.Fiona's Airbnbhttps://www.airbnb.com/slink/WqAhSFrCSouth Yarra Propertyhttps://www.airbnb.com/slink/sPxeHjOMDirect Message Us on Instagram@superhosts_down_underSponsorKeyNest - 50% off first month coupon code: superhostpodcast50

    Ep 16 - An entrepreneurial perspective with Mark Foy

    Play Episode Listen Later Sep 22, 2024 44:49


    In this episode of Airbnb Superhosts Down Under, we sit down with Mark Foy, a top-performing Airbnb host with a deep family history in real estate, shares the secrets behind his short-term rental business and mindset.From mastering the art of guest experience and property management to leveraging Airbnb optimisation in seasonal booking trends, Mark shares what he does that helps him increase occupancy rates, earn 5-star reviews, and boost his rental income. Tune in to learn how he stays ahead of the curve. Whether you're a new host or seasoned pro, this episode is packed with insights to help you stand out and thrive in the competitive world of Airbnb.

    Ep 15 - Dealing with Pests and Managing Airbnb Properties from Afar

    Play Episode Listen Later Sep 8, 2024 34:34


    In this episode, the hosts discuss dealing with common pest issues like cockroaches that Airbnb hosts in Sydney face. They also hear from property manager Julie about her experience managing Airbnb listings remotely for her boss, including tips on finding reliable cleaners and coordinating maintenance.

    Ep 14 - Mastering Airbnb in Ballarat: Katie's Secrets to Success

    Play Episode Listen Later Aug 15, 2024 44:45


    In this episode of Airbnb Superhost Down Under, Sylvia and Ray sit down with Katie from Ballarat, Australia, to explore her journey to becoming a successful Airbnb host. Katie shares her insights on what it takes to launch a thriving Airbnb in a historic town, key considerations for new hosts, and her personal story of overcoming challenges. Whether you're thinking about starting your own Airbnb or looking to refine your hosting game, Katie's practical tips and inspiring journey are sure to guide you. Tune in to learn how to turn your space into a sought-after destination. Check out Katie´s property: https://www.airbnb.com/slink/GdEeNTzy

    Ep 13 - Maximize Your Income: Listing Strategies for Your Airbnb Property

    Play Episode Listen Later Jul 21, 2024 37:24


    In this episode of Airbnb Superhost Down Under, hosts Ray and Silvia dive into smart strategies for making multiple listings for a single property. Discover how you can boost your earnings by offering your entire home or individual rooms separately. Join us as we share real-life guest stories and tips to help you become a more successful Airbnb Superhost.

    Ep 12 - Superhost Guest Stories and Setting Boundaries and Managing Expectations

    Play Episode Listen Later Jul 10, 2024 36:33


    In this episode of Superhosts Down Under, we delve into the fascinating and often unpredictable world of Airbnb hosting. Join your hosts, Ray & Silvia, as they share captivating guest stories, highlight the importance of setting clear boundaries, and provide actionable tips for managing guest expectations. Tune in to hear real-life stories, gain valuable insights, and learn how to enhance your hosting skills by setting boundaries and managing guest expectations effectively. Whether you're a new host or a seasoned pro, this episode offers something for everyone aiming to become a better Superhost.

    Ep 11 - Unlocking the Secrets of Airbnb Hosting with Frazer from Lanestay

    Play Episode Listen Later Jun 9, 2024 51:04


    Are you curious about what it takes to be a successful Airbnb host? Join us for an insightful conversation with Frazer, the co-founder of Lanestay and a seasoned Airbnb superhost based in Melbourne, Australia. In this episode, we'll dive deep into the world of short-term rental hosting, uncovering the strategies, tips, and best practices that have made Frazer a standout in the industry. From creating unforgettable guest experiences to navigating the intricacies of property management, Frazer will share his invaluable expertise. You'll learn how to: - Optimize your listings for maximum visibility and bookings - Craft a unique and memorable guest experience - Manage guest communications and handle challenging situations - Leverage technology and automation to streamline operations Whether you're a seasoned host or just starting out, this episode is a must-listen for anyone looking to elevate their Airbnb hosting game. Frazer's wealth of knowledge and practical insights will undoubtedly inspire and empower you to take your hosting journey to new heights. Tune in for an engaging and informative discussion that will leave you feeling confident and equipped to succeed in the dynamic world of short-term rentals. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rayzworld/message

    Ep 10 - To Co-Host or Not To Co-Host? Pros and Cons of Hiring Help for Your Airbnb

    Play Episode Listen Later May 23, 2024 39:46


    As an Airbnb host, there may come a time when you need an extra set of hands to keep things running smoothly. But who should you turn to for co-hosting assistance - an experienced professional or someone closer to home like friends and family? In this episode, we dive deep into the key differences between these two co-hosting options. First, we'll explore the advantages of working with seasoned Airbnb pros who offer comprehensive management services. From handling every aspect of operations to providing valuable local expertise, these co-hosts allow you to be fully hands-off while ensuring top-notch guest experiences. But experienced co-hosts don't come cheap, which leads us to the other option - enlisting help from friends, family members or acquaintances. We'll weigh the benefits of these trusted relationships, including reduced fees and a vested interest in your success. However, we'll also examine the potential limitations in terms of reliability, capabilities and scalability.By the end of this informative episode, you'll have all the insights you need to decide whether it makes more sense to pay up for an experienced pro or keep things casual with the people closest to you. Tune in for an honest look at co-hosting on Airbnb from both sides of the coin! --- Send in a voice message: https://podcasters.spotify.com/pod/show/rayzworld/message

    Ep 9 - Airbnb Co-hosts vs. Property Managers

    Play Episode Listen Later Apr 11, 2024 37:01


    In this episode, we delve into the dynamic world of Airbnb hosting in Australia, comparing two popular management approaches: co-hosting and traditional property management. Join us as we weigh the pros and cons of each strategy, offering insights and considerations for hosts looking to maximize their rental property's potential. Our discussion covers the shared responsibilities and benefits of co-hosting, including local expertise, personalized guest experiences, and cost-effectiveness. We also explore the challenges such as coordination issues and dependency on a partner. On the flip side, we dissect the advantages of traditional property management, such as professional expertise, 24/7 support, scalability, and risk mitigation. However, we also delve into the drawbacks, such as costly fees, reduced control, and a potentially generic approach to guest relations. Whether you're a seasoned host or just starting your Airbnb journey, understanding these management options is crucial for success. Tune in to gain valuable insights, tips, and strategies for navigating the Airbnb landscape in Australia. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rayzworld/message

    Ep 8 - Rental vs Airbnb Considerations

    Play Episode Listen Later Mar 20, 2024 39:36


    In this episode, we delve into the intricate considerations that property owners in Australia face when deciding between listing their property on Airbnb or opting for long-term rentals. We provide valuable insights into the pros and cons of each option, shedding light on the financial and logistical aspects that play a crucial role in this decision-making process. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rayzworld/message

    Ep 7 - Tackling Unexpected Twists – Mastering Airbnb Hosting in Australia

    Play Episode Listen Later Feb 12, 2024 29:23


    In our seventh episode, we delve deep into the art of handling unexpected twists that come with being an Airbnb host in Australia. Join our seasoned Superhost as they share personal anecdotes and expert advice on navigating through irregularities that could catch any host off guard. From surprising payment issues to managing tricky guest situations, this episode is your guide to turning challenges into opportunities. Our Superhost draws upon their wealth of experience to provide actionable tips and proven strategies, ensuring that you're well-equipped to maintain your status as a Superhost even when faced with unforeseen hurdles. Discover the importance of adaptability and quick thinking in the fast-paced world of Australian Airbnb hosting. We'll explore real-life scenarios and discuss the lessons learned, giving you valuable insights to enhance your hosting skills. Whether you're a seasoned host or just starting, this episode is packed with practical wisdom to help you tackle irregularities with confidence. Tune in for Episode 7 of Superhosts Down Under and elevate your Airbnb hosting game by mastering the art of handling unexpected twists in the vibrant landscape of Australian hospitality. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rayzworld/message

    Ep 6 - Reflections: What we would do differently

    Play Episode Listen Later Jan 25, 2024 36:46


    Join us in this episode where seasoned Airbnb superhosts from Australia share the valuable lessons they've learned on their journey to hosting success. In each episode, our superhosts candidly reflect on their experiences, revealing the secrets behind creating unforgettable guest experiences and managing their properties with finesse. Get ready for an insider's perspective as they discuss the highs and lows of their hosting adventure, sharing personal anecdotes, funny mishaps, and the unexpected surprises that come with welcoming guests into your home. Discover the strategies that turned their properties into sought-after destinations and the innovative approaches that set them apart from the competition. Whether you're a seasoned superhost or just starting out in the world of Airbnb hosting, they provide actionable insights and practical tips to elevate your hosting game. But it's not just about the successes – our hosts aren't afraid to get real about the challenges they faced and the lessons they wish they had known earlier. From dealing with difficult guests to staying ahead of industry trends, each episode is a treasure trove of wisdom that could save you time, money, and headaches along your own hosting journey. So, grab a cuppa, kick back, and join us as we delve into the trials, triumphs, and transformative moments that have shaped our hosts' Airbnb adventure. Whether you're a property owner, a travel enthusiast, or simply curious about the world of short-term rentals, this is the podcast for all things Airbnb in Australia. Subscribe now and let's make your hosting journey a memorable one! --- Send in a voice message: https://podcasters.spotify.com/pod/show/rayzworld/message

    Ep 5 - Navigating Property Damage: Handling Difficult Situations with Airbnb Guests

    Play Episode Listen Later Jan 7, 2024 38:00


    In this episode, we delve into the often challenging scenario of managing property damage caused by Airbnb guests. Hosts often find themselves in distressing situations when their property sustains damage, whether it's accidental or due to negligence. Join us as we explore effective strategies and steps to mitigate, address, and resolve these incidents while maintaining a professional and composed demeanor. Key Takeaways: Preparation is Key: Establishing clear house rules and guidelines, along with comprehensive documentation of the property's condition pre- and post-stay, is vital. Learn how to set expectations and communicate these rules effectively to guests. Immediate Response: Upon discovering damage, staying calm is crucial. We discuss the importance of documenting the damage through photos or videos while refraining from confronting the guest in haste. Communication & Documentation: Effective communication with the guest is key. We discuss the art of approaching the guest diplomatically, presenting evidence, and discussing the situation without accusatory tones. Keeping thorough records of all communication is emphasized. Resolving the Issue: Explore various avenues for resolution, from seeking reimbursement through Airbnb's resolution center to involving insurance or security deposits. Understand the procedures and best practices to ensure a fair outcome. Preventative Measures & Learning: Reflecting on the incident, learn how to implement preventive measures for the future. Evaluate the experience to refine house rules, improve guest communication, and potentially consider alterations in property setup to mitigate future risks. Join us as we navigate the nuances of handling property damage caused by Airbnb guests, equipping you with the knowledge and strategies to manage these challenging situations effectively and protect your property investment. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rayzworld/message

    Ep 4 - Airbnb Payments, Fees, Review Strategies

    Play Episode Listen Later Dec 28, 2023 47:41


    In this podcast, we delve into the world of becoming an Airbnb superhost, navigating the intricate landscape of fees, payments, and mastering the art of managing reviews. Join us as we uncover the strategies and insider tips that transform ordinary hosts into superhosts. From understanding the various fees involved—cleaning fees, service fees, and more—to decoding payment details and maximizing your earnings, we leave no stone unturned. We'll guide you through the nuances of guest interactions, optimizing your listing, and creating an exceptional guest experience that earns you rave reviews. Learn the ropes of guest communication, setting the right expectations, and handling feedback to continuously improve your hosting skills. Our expert guests and seasoned hosts share their experiences, success stories, and lessons learned, providing you with invaluable insights and practical advice to elevate your Airbnb game. Tune in for a deep dive into the strategies, nuances, and secrets that unlock the path to becoming a superhost while mastering the intricacies of Airbnb fees, payments, and review management. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rayzworld/message

    Ep 3 - Smooth Farewell: Crafting a Positive Check-Out Experience for Airbnb Guests

    Play Episode Listen Later Dec 11, 2023 47:04


    Welcome to another insightful episode! In Episode 3, we dive into the crucial aspects of ensuring a positive check-out experience for your Airbnb guests in Australia. Join our experienced Superhost as they unravel the secrets to leaving a lasting impression, long after your guests have departed. From seamless communication during their stay to thoughtful post-stay touches, this episode is your guide to creating a memorable and positive check-out process. Our Superhost shares practical tips on efficiently managing key handovers, handling last-minute requests, and setting the stage for glowing reviews. Discover the power of personalized touches and how they contribute to a positive overall experience for your guests. We'll explore the importance of leaving a lasting impression, ensuring that guests not only enjoyed their stay but also feel appreciated as they bid farewell to your Airbnb property. Whether you're a seasoned host looking to refine your check-out process or a newcomer eager to make a lasting impact, this episode is filled with actionable insights to elevate your hosting game. Tune in to Episode 8 and master the art of crafting a positive check-out experience that keeps guests coming back for more. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rayzworld/message

    Ep 2 - Hosting Your First Guest

    Play Episode Listen Later Nov 26, 2023 36:02


    What do you do after publishing your home on Airbnb? How do you get closer to becoming a Superhost yourself? In this week's episode, we cover the tips Superhosts follow to provide an exception experience for guests. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rayzworld/message

    Ep 1 - Considerations when starting an Airbnb in Australia

    Play Episode Listen Later Nov 15, 2023 35:32


    Welcome to the inaugural episode of Superhosts Down Under, the podcast that takes you on a journey into the world of Airbnb hosting. We are your hosts, Ray and Silvia. In this episode, we delve into the considerations and insights essential for anyone contemplating becoming an Airbnb host. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rayzworld/message

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