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Send us a textThe Customer Success Playbook podcast wraps up its enlightening three-part series with Kristen Nolan of Interview Valet by exploring the delicate balance between technology and human connection. In this forward-thinking discussion, Kristen reveals how she leverages AI as a strategic tool while maintaining authentic relationships. From using AI to identify unique client differentiators to employing dictation for efficiency, this episode offers practical ways to harness technology without sacrificing the personal touch. Hosts Roman Trebon and Kevin Metzger guide a conversation that demonstrates how AI can enhance rather than replace meaningful connections in customer success.Detailed AnalysisAs AI continues to transform business operations, customer success professionals face a critical question: Can technology actually strengthen human relationships rather than diminish them? This episode provides a refreshingly balanced perspective that avoids both technological evangelism and fearful resistance.Kristen Nolan's approach to integrating AI into client relationships stands out for its pragmatism and strategic focus. Working at Interview Valet, where "relationships are the ultimate currency" serves as a core value, Kristen has developed a methodology that leverages AI as a starting point rather than an end solution. Her process of using tools like ChatGPT to identify a client's unique differentiators demonstrates how AI can enhance relationship-building by providing deeper insights that might otherwise remain undiscovered.What makes this discussion particularly valuable for the customer success playbook is the emphasis on maintaining authenticity while embracing technological efficiency. Kristen's guidance on viewing AI outputs as "a baseline" that requires human refinement offers a practical middle path for CS professionals concerned about sounding robotic or inauthentic in client communications. As she notes, "AI can't make up personal stories for you," highlighting the irreplaceable value of human experience in building genuine connections.The hosts share equally practical applications, with Roman revealing how he uses AI to improve the tone and client-centricity of his communications—not by blindly copying AI outputs, but by using them as a mirror to recognize when his natural communication style might come across as too abrupt. This application addresses one of the most common challenges in customer success: ensuring that necessary direct communications don't damage valuable relationships.For customer success teams looking to scale their operations without sacrificing quality, this episode provides a framework for thoughtful AI integration. The discussion moves beyond theoretical benefits to share tangible techniques like using ChatGPT projects to maintain context, leveraging dictation for efficiency, and using AI to help craft more concise communications. These practical tips demonstrate how technology can free up time for meaningful relationship-building rather than replacing it.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CuPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.
In this engaging live podcast episode from Memphis, Heath Sheeran and Riley Talbot discuss a variety of topics ranging from music and culture to the intricacies of the insurance industry. Riley shares his journey from a college athlete to a successful insurance professional, emphasizing the importance of technology and human interaction in the field. The conversation also touches on the challenges of building a business from scratch and offers valuable advice for agents and carriers navigating the evolving landscape of insurance.Building a business from scratch requires a clear vision and adaptability.Technology should enhance, not replace, human interaction in insurance.Long-term sustainability is key for both agents and insurers.A balance between technology and personal touch is essential for growth.Riley emphasizes the importance of real-time data in decision-making.The insurance industry is evolving, and staying ahead requires innovation.Personal interests, like music and food, can enrich professional conversations.Chapters00:00Welcome to Insurance Town02:03Exploring Music and Culture04:54Riley's Journey in Insurance09:56Building a Business from Scratch12:52The Role of Technology in Insurance20:08Advice for Agents and Carriers22:50Fun and Personal Insights
In this episode of The Healers Café, Manon Bolliger, FCAH, RBHT (facilitator and retired naturopath with 30+ years of practice) speaks to Randy Lyman about integrating emotional intelligence and spirituality into business, the power of leading from the heart, and how true fulfillment comes from purpose—not just profit. For the transcript and full story go to: https://www.drmanonbolliger.com/randy-lyman Highlights from today's episode include: Randy Lyman People know that I'm there to support them and help them win, and when they feel safe, they get along better. They don't show up with their guard all protected, right? And they know that I'm there to help them succeed, then they're going to get behind my ideas Randy Lyman 10:50 And so if I'm a leader, that means I can't get the work done by myself. I have to involve other people, and when I'm able to get the best from the group, then, that gives me power, not from a place of ego, but from a place of being able to accomplish. Manon Bolliger And in healing, it's, it's much less structured. But there's really parallels that you can pull from both. And then another thing to notice is that there's, it's also relationship based. So you work with people in your organization the same way you work with clients. ABOUT RANDY LYMAN: Randy Lyman, The Purpose-Driven Leader, is a physicist and exited founder who has redefined what it means to create purpose-driven success in the building and growth of his multiple seven-figure companies. Randy combines decades of experience in business with a deep commitment to fostering emotional intelligence and spiritual grounding. His upcoming book, The Third Element, due to be released on March 18, 2025, makes these complex concepts accessible and actionable. Randy's entrepreneurial journey began in the technical world of physics and engineering, where he founded and grew a business that became an industry leader. Despite his professional success, he experienced a pivotal moment when he realized that stress and emotional disconnection were holding back his potential and the success of his team. This realization inspired him to focus on cultivating emotional awareness and creating a culture of belonging, which led to dramatic business growth and a renewed sense of purpose. The Third Element is the culmination of Randy's insights, offering readers a powerful framework to unlock the full potential of the Law of Attraction. It reveals the missing piece in manifestation that most people overlook—emotions. Randy teaches readers how unhealed emotions may be secretly shaping their reality and how to transform them into their greatest manifesting ally. By healing old wounds and embracing emotional awareness, readers can bridge science and spirituality to create lasting abundance and personal fulfillment. Today, Randy shares these principles with individuals and organizations seeking clarity, purpose, and transformation. His teachings equip others to harness the power of emotional intelligence, foster meaningful connections, and turn stress into a tool for personal and professional growth. His work is a testament to the idea that when people feel acknowledged and connected, they achieve extraordinary results in all areas of life. Beyond his professional endeavors, Randy is a craftsman at heart, designing custom motorcycle motors and restoring classic cars—a passion that reflects his love for precision and creativity. Married and deeply committed to his family and community, Randy exemplifies the balance of visionary ambition and grounded authenticity. His mission is to inspire others to heal, connect, and unlock their full potential, proving that the journey to abundance begins with emotional awareness and transformation. Core purpose/passion: Research shows that at least 75% of leaders lack emotional intelligence which can contribute to poor team performance and success. Randy would like to discuss The Role of Emotional Intelligence in Business Success. He will discuss how addressing emotional wounds and fostering emotional intelligence can lead to measurable business outcomes. He will provide tips on how leaders can practically apply these insights to improve team performance and achieve long-term organizational success. Facebook | Instagram | LinkedIn | ABOUT MANON BOLLIGER, FCAH, RBHT As a de-registered (2021) board-certified naturopathic physician & in practice since 1992, I've seen an average of 150 patients per week and have helped people ranging from rural farmers in Nova Scotia to stressed out CEOs in Toronto to tri-athletes here in Vancouver. My resolve to educate, empower and engage people to take charge of their own health is evident in my best-selling books: 'What Patients Don't Say if Doctors Don't Ask: The Mindful Patient-Doctor Relationship' and 'A Healer in Every Household: Simple Solutions for Stress'. I also teach BowenFirst™ Therapy through and hold transformational workshops to achieve these goals. So, when I share with you that LISTENING to Your body is a game changer in the healing process, I am speaking from expertise and direct experience". Manon's Mission: A Healer in Every Household! For more great information to go to her weekly blog: http://bowencollege.com/blog. For tips on health & healing go to: https://www.drmanonbolliger.com/tip Follow Manon on Social – Facebook | Instagram | LinkedIn | YouTube | Twitter | Linktr.ee | Rumble ABOUT THE HEALERS CAFÉ: Manon's show is the #1 show for medical practitioners and holistic healers to have heart to heart conversations about their day to day lives. Subscribe and review on your favourite platform: iTunes | Google Play | Spotify | Libsyn | iHeartRadio | Gaana | The Healers Cafe | Radio.com | Medioq | Follow The Healers Café on FB: https://www.facebook.com/thehealerscafe Remember to subscribe if you like our videos. Click the bell if you want to be one of the first people notified of a new release. * De-Registered, revoked & retired naturopathic physician after 30 years of practice in healthcare. Now resourceful & resolved to share with you all the tools to take care of your health & vitality!
Expedia Group is expanding its B2B business to include new offerings like flights, rental cars, and travel insurance, aiming to become a comprehensive platform for travel partners. Airbnb is enhancing its app by using user profiles to deliver personalized experiences based on travel preferences and companions, with CEO Brian Chesky envisioning profiles as central to its ecosystem. Meanwhile, optimism surrounds Abu Dhabi's upcoming Disneyland project, backed by developer Miral, as theme park attendance on Yas Island rose by 20% in 2024 despite past failures in the UAE's theme park sector. User Profiles Power Airbnb's Push Into Experiences and Services Expedia's B2B Push Grows: Adds Flights, Rental Cars, Travel Insurance UAE Theme Parks Often Fail. Can Disneyland Abu Dhabi Succeed? Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.
Send us a textIn this episode of Amazing Teams: TacoBytes, Una andDoug Dosberg tackle a spicy topic—cringe appreciation messages. You know the ones: "Thanks for all you do," "You're the best," or "Thanks for everything." We've all sent them. But are they actually meaningful?Una and Doug break down why these messages often fall flat—and how just a little more specificity can turn generic gratitude into something personal, memorable, and powerful. Learn a simple framework for writing better thank-you notes and hear real-time rewrites that hit all the right notes.
In this episode of the Woodpreneur Podcast, new host Jennifer Alger talks with Brendan Vande Kamp of Logs to Lumber about his unexpected entry into sawmilling and how he grew his business. They cover the shift from live edge slabs to dimensional lumber, the value of investing in better tools, and new revenue streams like cabin building. Brendan also shares insights on branding, certification, and building community through collaboration and knowledge-sharing. Takeaways Brendan Vande Kamp's sawmilling journey began unexpectedly, but his willingness to adapt and invest in better equipment transformed Logs to Lumber into a successful, multi-faceted business.The shift from live edge slabs to dimensional lumber reflects changing market demands, and tools like edgers help small sawmillers scale production efficiently.Brendan has found success in cabin construction, not only by offering customized builds with dovetail jigs but also by connecting personally with clients—turning each project into something meaningful.Certification plays a key role in building trust within the sawmilling industry, while branding and marketing (especially through social media and Google reviews) are essential for growth.The woodworking community thrives on collaboration and knowledge-sharing—Brendan encourages aspiring sawmillers to find their niche, engage with others, and never stop learning. Chapters 00:00 – Introduction to the New Era of Woodpreneur Podcast 01:23 – Brendan's Journey into Sawmilling 05:02 – The Evolution of Logs to Lumber Business 06:16 – Branding and Value Addition in Woodworking 07:58 – Shifting Focus: From Live Edge to Dimensional Lumber 10:52 – Innovations in Sawmilling: The Edger Experience 14:22 – Building Cabins: A New Revenue Stream 19:46 – Creating Custom Dovetail Jigs for Cabin Construction 25:14 – The Importance of Certification in Sawmilling 26:08 – Understanding Business Splits and Service Levels 29:41 – Sourcing Logs and Customization in Cabin Building 32:41 – Community Engagement and Personal Touch in Projects 35:12 – Marketing Strategies for Sawmilling Businesses 37:12 – Knowledge Sharing and Community Support 41:24 – Key Takeaways for Aspiring Sawmillers The Woodpreneur Podcast brings stories of woodworkers, makers, and entrepreneurs turning their passion for wood into successful businesses - from inspiration to education to actionable advice. Hosted by Steve Larosiliere and Jennifer Alger For blog posts and updates: woodpreneur.com To join a network of woodpreneurs: See how we helped woodworkers, furniture-makers, millwork and lumber businesses grow to the next level: woodpreneurnetwork.com Empowering woodpreneurs and building companies to grow and scale: buildergrowth.io Connect with us at: Instagram: https://www.instagram.com/woodpreneurnetwork/?hl=en Facebook: https://www.facebook.com/woodpreneurnetwork/ Join Our Facebook Group! https://www.facebook.com/groups/woodpreneurnetwork Join our newsletter: podcast.woodpreneur.com/ Connect with Brendan at: https://www.logtolumberva.com/about https://www.instagram.com/Logtolumber https://www.facebook.com/LogtoLumber/
Welcome back to The Girls in Marketing Podcast! In this episode, we're diving into the latest marketing news that's got everyone talking - from the rise of AI dolls on LinkedIn (yep, that's a thing) to the newest updates from Canva's Create event. We're also breaking down the Gen Z trends that brands really need to pay attention to including ethical branding, social media habits and travel inspiration. Along the way, we unpack Meta's legal drama with the FTC, Instagram's lockable posts experiment, Ben & Jerry's unapologetic activism, Pepsi's ongoing identity crisis, and why everyday marketers deserve more credit. It's a packed episode full of branding insights, big ethical questions and a reminder that marketing is constantly evolving and Gen Z is leading the charge. Let's get into it.Chapters:00:00 Introduction and Major Marketing News01:02 Canva Create Event Highlights05:23 Meta's FTC Challenge and Its Implications06:57 Instagram's Lockable Posts Experiment10:06 Gen Z Travel Trends and Social Media Influence16:06 Guess the Brand by Their Mission Statement23:03 Personal Touch in Jewelry Branding23:52 Ben & Jerry's Social Mission24:38 Pepsi's Challenging Brand Identity29:18 AI Doll Trend: Fun or Ethical Dilemma?36:59 L'Oreal's 'Never Your Fault' Campaign40:40 Celebrating Everyday Marketers43:55 Podcast Wrap-Up
Want to grow your church with Facebook and Instagram ads? Schedule a discovery call with the ChurchCandy team here:https://go.churchcandy.com/new-guestsIn this episode of the ChurchCandy Podcast, Brady sits down with Michael Whittle, founder of Pulpit AI, to discuss the transformative impact of AI on the church. Michael shares his journey from ministry in a Pentecostal church to entrepreneurship and details how Pulpit AI helps pastors repurpose sermons and create engaging content. They also delve into the ethical considerations of AI in pastoral work, the importance of personal connection in ministry, and the future of technological integration in church settings.
Ever wondered how million-dollar deals happen behind closed doors? CL Turner, III, Founder and Managing Partner of Crescendo Capital Partners, underlines the critical role of building personal connections with founder-owner operators in private equity transactions, making it clear that it is more than just business; it is personal. He explains how the private equity industry goes beyond simply closing deals and focuses on building personal relationships. Drawing from his own life experiences and the firm's winning formula, CL reveals their unique strategy at Crescendo Capital Partners of convincing business owners to sell below market rates, offering them a second bite at the apple. In this episode of The Greatness Machine, Darius and CL talk about the dynamic world of private equity and the art of thriving in it, highlighting the significance of hard work and determination in becoming a successful figure in the industry. The interview takes an unexpected turn as CL shares his passion for creating music and the joy he finds in serendipitous moments. Topics include: What inspired CL to start Crescendo Capital Partners CL talks about his passion for music and his plans to release songs every year Transitioning from an intermediary to a principal in the investment world Why it is important to assess the malleability of founder-operators CL shares three key elements to succeed in private equity And other topics… Connect with CL: Website: https://crescendocap.com/ LinkedIn: https://www.linkedin.com/in/c-l-turner-iii-07915a2 Facebook: https://www.facebook.com/cl.turneriii/ Connect with Darius: Website: https://therealdarius.com/ Linkedin: https://www.linkedin.com/in/dariusmirshahzadeh/ Instagram: https://www.instagram.com/whoompdarius/ YouTube: https://therealdarius.com/youtube Book: The Core Value Equation https://www.amazon.com/Core-Value-Equation-Framework-Limitless/dp/1544506708 Sponsored by: Huel: Try Huel with 15% OFF + Free Gift for New Customers today using my code greatness at https://huel.com/greatness. Fuel your best performance with Huel today! Indeed: Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/DARIUS. NPR Tech Unheard Podcast: Tune into Tech Unheard from Arm and NPM—wherever you get your podcasts. Shipstation: Go to shipstation.com and use code GREATNESS to sign up for your FREE trial. Shopify: Sign up for a $1/month trial period at shopify.com/darius. Write a review for The Greatness Machine using this link: https://ratethispodcast.com/spreadinggreatness. Learn more about your ad choices. Visit megaphone.fm/adchoices
A new MP3 sermon from The Narrated Puritan is now available on SermonAudio with the following details: Title: The Personal Touch (The Pastor in Prayer) Subtitle: The Pastor In Prayer Speaker: C. H. Spurgeon Broadcaster: The Narrated Puritan Event: Audiobook Date: 4/18/2025 Length: 10 min.
Today we explore the future of personalization in ecommerce with Ewoud Frielink, CTO of Omoda. As a leading Dutch fashion retailer, Omoda is pushing the boundaries of AI-driven experiences. Ewoud shares how the company launched its AI stylist, refined its omnichannel approach, and harnessed generative AI to bring boutique-style service to scale. Tune in for expert insights from the forefront of fashion and technology.
In this episode of The AZREIA Show, host Mike Del Prete welcomes special guest Dez Loessberg from One Stop Lending. Dez, a seasoned real estate investor and Member Spotlight awardee, shares his journey from owning one rental property in 2019 to achieving significant real estate success by leveraging unconventional capital strategies. Dez discusses the importance of creating a compelling 'bank book' or credibility package to secure private funding and build credibility. The conversation covers key insights on building a successful real estate investing career, creative financing strategies, and the importance of having a purpose-driven approach to business. Tune in to learn valuable tips and actionable advice that can transform your investing journey! Key Takeaways: 00:25 Member Spotlight: Dez Loessberg 00:51 Dez's Real Estate Journey 03:36 Finding Your Lane in Real Estate 06:53 Unconventional Capital Strategies 11:36 Creating Your Credibility Package 16:51 Ground-Up Construction and Future Goals 18:22 Proof of Concept and Initial Success 18:47 Creating a Compelling Story for Investors 20:03 Importance of Personal Touch in Lending 20:52 Examples of Successful Credibility Packages 23:04 Creative Financing Strategies 25:26 The Four C's of Underwriting 30:37 Fundraising Tips and Final Thoughts ------ The Arizona Real Estate Investors Association provides its members the education, market information, support, and networking opportunities that will further the member's ability to successfully invest in #realestate Join AZREIA here: https://azreia.org/join Is a Career in Real Estate Right For You? Take AZREIA's Real Estate Investing Entrepreneurial Self-Assessment at
Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Recorded at the 45th annual Mobile Air Climate Systems Conference (MACS 2025) in Orlando, Florida, Rob Bollinger shares the unique story of his third-generation family business, emphasizing their commitment to personal service and the legacy of his grandfather, who invented the overflow bottle system. The discussion also touches upon industry trends, the challenges of price competition, the evolution of AC systems with electric vehicles, and Bollinger's future plans for the business. Rob Bollinger, ABC Radiator, Baltimore, MD. https://www.facebook.com/abcradiator401 Show Notes Watch Full Video Episode MACS Training Event & Trade Show: https://macsmobileairclimate.org/ National Automotive Service Task Force (NASTF): https://wp.nastf.org/ Koura: https://www.kouraglobal.com/ Honeywell: https://www.honeywell.com/us/en Introduction to MAC Conference (00:00:00) Guest Introduction: Rob Bollinger (00:02:17) Rob's Family Business Legacy (00:02:52) Personal Touch in Deliveries (00:03:52) Customer Engagement During Deliveries (00:04:30) Rob's Background in the Business (00:06:08) Regrets About Family Business (00:06:22) Coolant Reservoir Bottle Invention (00:07:40) Patenting the Invention (00:08:25) Legacy of the Invention (00:09:48) Cash vs. Cashless Transactions (00:10:05) Honesty in Business (00:15:46) Future of Specialty Shops (00:16:20) Customer Outreach (00:16:30) Changes in Radiator Industry (00:16:54) Hiring Challenges (00:18:11) Golfing and Business Balance (00:18:39) AC Industry Challenges (00:20:10) Leak Detection Methods (00:20:57) Future Plans (00:21:50) Real Estate and Business Stability (00:22:28) Family Support (00:23:33) Training and Industry Updates (00:24:26) Vendor Interaction at Conferences (00:25:08) AI Repair Discussion (00:25:55) Reflection on the Conversation (00:26:09) Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at...
Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. This is Emma Weissmann, Executive Editor at TravelAge West, and your host. Today on Humans in the Hot Seat, we are welcoming Katie Brown, a travel advisor with Travelmation. Katie is an award-winning travel advisor; she entered the industry in February, 2020, just prior to the pandemic. In the past five years, Katie has booked over $6 million in travel, has planned trips to over 20 countries and was named as one of TravelAge West's Five Future Leaders to Watch in 2023. Today, Katie will address a question that's on the minds of many travel advisors: How do you blend personal touch with automation in your workflow? This episode is sponsored by The Travel Corporation. RESOURCES MENTIONED IN THIS EPISODE Travelmation Get in Touch With Katie on Instagram: @itskatiejobro ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
This week on Taking Care of Business, Carl sits down with Carine Damoo, a powerhouse in Dubai real estate and Allsopp & Allsopp's first female Associate Director. Discover how she built a multi-million dirham property portfolio and learn her secrets to spotting hidden property gems and maximising profits.00:00 Introduction and Guest Welcome00:26 Reflecting on 2024 Achievements02:01 Career Journey and Industry Insights04:39 Challenges in a Male-Dominated Industry08:02 Personal Habits and Success Rituals10:36 Investment Strategies and Property Management19:00 Future Goals and Aspirations22:41 Passion for Renovations23:28 Renovation Fatigue Debate25:53 Personal Touch in Renovations26:49 Top Areas to Invest in Dubai29:30 Billboard Fame30:37 2025 Real Estate Predictions31:46 Pricing Strategies and Market Trends39:16 Buying and Completing a Property41:18 Killer Tips for Agents, Buyers, and Sellers44:04 Final Thoughts and Contact Information Hosted on Acast. See acast.com/privacy for more information.
In this episode, I had the pleasure of welcoming back Katherine Studley, the founder of The Only Consultant and Prisma Tax Group. Katherine specializes in providing judgment-free tax preparation and bookkeeping services for OnlyFans models, strippers, and exotic dancers. She shares her journey, the unique challenges her clients face, and how her firm offers a safe space for individuals in the spicy industry to handle their financial needs without fear of discrimination or harassment. We dive into the nuances of tax preparation for these professions, the importance of empathy and customer service, and the proactive steps her firm takes to ensure clients feel supported and understood. Whether you're in the spicy industry or simply interested in learning about a unique niche in tax services, Katherine's insights offer valuable lessons on trust, empathy, and specialized financial care What You'll hear in this episode: [0:50] Meet Katherine Studley: Tax Accountant for the Spicy Industry [2:45] Challenges Faced by Clients in the Spicy Industry [5:20] The Importance of Empathy in Tax Services [10:00] Customer Service in Accounting [17:10] Managing Client Expectations and Workload [20:30] Handling Tax Extensions and Payments [23:15] Understanding the IRS: A Macro Perspective [24:40] Dealing with IRS Notices: Don't Panic! [28:50] Unique Tax Challenges for Exotic Dancers and Sex Workers [30:35] Building Trust and Navigating Banking Issues [32:15] The Importance of Personal Touch in Client Communication [36:05] Balancing Automation and Personalization If you like this episode, check out: Mastering Your Messaging with Meghan Clor Discover Your Value by Serving More with John Ray Dildos are Deductions Too with Katherine Studley Learn more about Katherine's services: https://www.theonlyconsultant.com/ https://www.prismatax.com/ Connect with Katherine on TikTok Kat the_only_consultant Connect with Katherine on LinkedIn https://www.linkedin.com/in/katherine-studley Connect with Katherine on IG kstudley_ Want to learn more so you can earn more? Visit keepwhatyouearn.com to dive deeper on our episodes Visit keepwhatyouearncfo.com to work with Shannon and her team Watch this episode and more here: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Connect with Shannon on IG: https://www.instagram.com/shannonkweinstein/ The information contained in this podcast is intended for educational purposes only and is not individual tax advice. Please consult a qualified professional before implementing anything you learn.
This is the third episode of the Client Experience Series! Now that you've mapped out your client experience, it's time to turn those steps into workflows inside your CRM. In this episode, I'm breaking down how to structure your workflows into phases, determine what should happen automatically versus manually, and set up the triggers that keep everything running smoothly. If you haven't listened to last week's episode on mapping your client experience, go back and give it a listen first!Find it Quickly:01:19 - Breaking Your Client Experience into Phases 02:32 - The Four Essential Workflows04:21 - How to Assign Workflow Triggers05:13 - Automate vs. Manual Steps06:11 - Does It Need a Personal Touch?07:07 - Example: Building an Inquiry Workflow10:26 - Creating a Workflow Recipe12:41 - Testing Your Workflows13:56 - Final Thoughts & Next StepsClient Experience AuditEp. 195 - A Breakdown of My Audit ProcessEp. 196 - How to Begin Mapping Your Client Experience
Are you ready to discover how a company can truly put the customer first and inspire a community through music? In this episode of Thrive LouD with Lou Diamond, we dive into the remarkable journey of Sweetwater, a company that has become a pillar in the music and audio industry. Our guest, Justin Dunbar, the Director of Customer Experience at Sweetwater, shares the story of the company's growth from its humble beginnings in the back of a VW bus to becoming a billion-dollar business with a unique focus on customer relationships. Key highlights of the episode include: The Origin Story: Learn about Chuck Surack's vision in the late '70s that led to the creation of Sweetwater and how the company's foundation in customer experience has remained strong to this day. Building Connections: Justin explains the important role of sales engineers and how they create personalized experiences for Sweetwater customers by sharing their expertise and passion for music. Handling a Pandemic Surge: Discover how Sweetwater adapted during the COVID-19 pandemic to accommodate an influx of new customers, particularly in the booming podcasting and home studio markets. Community Engagement: Justin shares Sweetwater's impact on the local community in Fort Wayne, Indiana, through charitable initiatives, music education, and support for local nonprofits. To delve deeper into Sweetwater's offerings and learn how they can elevate your musical journey, visit Sweetwater.com and explore their extensive range of products, expert advice, and remarkable customer service. Join us on this episode to understand why Sweetwater is not only a leader in audio equipment but also a champion of customer experience and community engagement. TIMESTAMPED OVERVIEW 00:00 Building Customer-Centric Music Experiences 05:52 Tailored Sales Engineer Matching 09:14 Sweetwater's Personal Touch Experience 12:29 Sweetwater's Impact on Fort Wayne 13:56 Sweetwater's Boom During COVID 17:24 Sweetwater's Unmatched Audio Gear Sales 24:12 Sweetwater's Employee Wellness Culture 25:40 Sweetwater's Expert Community & Innovation Follow Us:
If you're feeling overwhelmed by the endless cycle of searching for and crafting repetitive messages, only to end up spending hours on mundane tasks instead of focusing on what truly matters, then you are not alone! Unexpectedly, this AI tool is not just for sales professionals. It's revolutionizing productivity for a wide range of professionals, from digital pharmacists to stay-at-home moms. And it's not just about automation; it's about human-assisted AI. But how exactly can this tool save 20 hours a month for you? Find out more in the full episode below. Mastering Human Assisted AI In this episode, Mario delves into the concept of human-assisted AI, showcasing the importance of human input in leveraging technology for enhanced productivity. The discussion highlights the significance of striking a balance between automation and human creativity to maximize the potential of AI tools like FlyMSG. It emphasizes the need for personalized, contextually relevant content creation with the assistance of AI. In this episode of The Modern Selling Podcast, Mario Martinez Jr. dives deep into the development and impact of FlyMSG, a human-assisted AI tool designed to revolutionize productivity for sales professionals and entrepreneurs. Mario shares his initial skepticism about the tool, followed by his discovery of its innovative features and potential to enhance client productivity. Throughout the episode, Mario emphasizes the significance of preserving genuine human interaction while leveraging AI for enhanced productivity. The conversation with guests Viveka von Rosen and Scott Waldron delves into various aspects of FlyMSG, highlighting its versatile applications across diverse professional domains. With insights into the tool's evolution, user base, and its role in streamlining communication, this episode offers valuable takeaways for anyone striving to enhance productivity and streamline communication. Mario's entrepreneurial journey and strategic insights add depth to the discussion, positioning this episode as a must-listen for sales professionals and entrepreneurs seeking to unlock the potential of human-assisted AI for productivity gains. The world doesn't need more automation. What we do need is tools and technology that helps me do my job faster. And now I apply human thinking to ensure that it's relevant and contextually relevant to the individual. - Mario Martinez Jr. In this episode, you will be able to: Master Human Assisted AI for Enhanced Productivity - Discover the power of human-assisted AI to supercharge your productivity and streamline your daily tasks. Unleash the Potential of FlyMSG AI Productivity Tool - Explore how FlyMSG productivity tool can revolutionize the way you communicate and manage your workflow. Boost Salesperson Productivity with AI - Learn how AI can elevate sales productivity, leading to more efficient processes and increased sales success. Elevate Your Sales Prospecting Skills and Tools - Uncover the latest sales prospecting training and tools to take your outreach to the next level and maximize your sales potential. Minimize Transactionality in Digital Communication - Explore effective strategies to reduce transactionality in digital communication, leading to more meaningful interactions and time-saving benefits. The key moments in this episode are: 00:00:00 - The impact of digital interactions on human connection 00:01:09 - Introducing FlyMSG AI 00:03:30 - Evolution of FlyMSG and its impact 00:10:28 - Calculating time and cost savings 00:13:50 - Differentiating FlyMSG from competitors 00:16:15 - Evolution of Technology Companies 00:17:50 - Value of FlyMSG 00:20:50 - Expansion of FlyMSG 00:24:28 - Human Assisted AI 00:31:39 - FlyMSG Platform Growth 00:32:09 - User Demographics 00:32:33 - Connectivity and Feedback 00:33:06 - Connecting on LinkedIn 00:33:27 - Podcast Wrap-up Timestamped summary of this episode: 00:00:00 - The impact of digital interactions on human connection Mario discusses the impact of digital interactions on human connection and the transactional nature of social platforms like LinkedIn. He emphasizes the importance of maintaining humanity in online interactions. 00:01:09 - Introducing FlyMSG AI Mario introduces FlyMSG AI, a productivity assistant designed to save users time and increase efficiency. He shares his motivation for creating the tool and how it can benefit individuals and businesses across various industries. 00:03:30 - Evolution of FlyMSG and its impact Mario shares the evolution of FlyMSG and its unexpected impact on users from different professions, not just salespeople. He highlights specific use cases and the significant time and cost savings experienced by users. 00:10:28 - Calculating time and cost savings Mario discusses how FlyMSG calculates time and money savings for users, emphasizing its value in increasing productivity. He shares insights into the significant time and cost savings achieved by users across various industries. 00:13:50 - Differentiating FlyMSG from competitors Mario explains how FlyMSG sets itself apart from competitors, particularly in its evolution from text expansion to a comprehensive productivity tool. He discusses the transition to sales-led growth and the need for a multi-functional solution for enterprise clients. 00:16:15 - Evolution of Technology Companies Apollo's growth led to other tech companies diversifying their offerings. FlyMSG was developed as a result of Vengreso's sales prospecting training program, catering to the sales line of business. 00:17:50 - Value of FlyMSG FlyMSG's sales prospecting training was so valuable that the world's largest sales training company, Miller Hyman Sales Training, sought their help. The focus on productivity and engaging buyers led to the creation of FlyEngage. 00:20:50 - Expansion of FlyMSG FlyMSG's features expanded to include FlyEngage for writing comments on social media posts. The introduction of FlyPosts streamlined the process of writing social media posts, reducing the time from 32 minutes to less than 1 minute. 00:24:28 - Human Assisted AI The focus of FlyMSG is on human-assisted AI, not automation. The goal is to help users work faster while ensuring contextual relevance and personalization in their interactions, addressing the need for productivity without losing the human touch. 00:31:39 - FlyMSG Platform Growth Mario discusses the significant growth of the FlyMSG platform, with a focus on the sales line of business and individual entrepreneurs. The platform aims to eliminate the problem of storing and finding text snippets. 00:32:09 - User Demographics Mario shares that 60% of users are in the sales line of business, while 40% are from various other professions. The platform is designed to cater to a wide range of users, from digital pharmacists to stay-at-home moms. 00:32:33 - Connectivity and Feedback Mario highlights the importance of reaching out on LinkedIn and encourages listeners to mention the podcast when connecting. He emphasizes the platform's user-friendly approach, as it does not require credit card information. 00:33:06 - Connecting on LinkedIn Mario explains the criteria for accepting connection requests on LinkedIn and underscores the significance of personalizing requests. He also acknowledges the struggles of entrepreneurship and thanks the host for the opportunity to be on the podcast. 00:33:27 - Podcast Wrap-up The host encourages listeners to rate and review the podcast on iTunes and mentions the benefits of using FlyMSG for increased productivity. Mario expresses his gratitude for being on the podcast and looks forward to engaging with the audience. Boosting Salesperson Productivity The conversation focuses on FlyMSG's ability to cater to sales professionals and entrepreneurs, highlighting its efficacy in streamlining communication and enhancing productivity. Mario emphasizes the platform's rapid growth and the diverse range of professionals benefiting from its features, positioning it as a valuable tool for driving efficiency and time savings. The episode underscores the importance of targeted communication tools like FlyMSG in boosting salesperson productivity and enhancing overall business performance. Unleash the Potential of FlyMSG AI Mario introduces FlyMSG as a multifunctional AI-powered productivity tool designed to save users significant time by assisting with typing and writing tasks. The platform's evolution beyond text expansion to streamline social media engagements emphasizes its versatility and efficiency in enhancing user productivity. The episode showcases FlyMSG's potential to revolutionize communication across various professional domains, offering valuable time-saving capabilities. The resources mentioned in this episode are: Visit flymsg.io to download FlyMSG for free and try the AI out every day. Click on the trial offer at the top of the screen to try the Business Professional plan for 14 days with no credit card required. Connect with Mario Martinez Jr. on LinkedIn and mention that you heard him on Unlocked with Scott Waldron to engage with him. Give the Modern Selling Podcast a five-star rating and review on iTunes. Download FlyMSG to save 20 hours or more in a month and increase your productivity.
Have you noticed your potential clients are more cautious than ever about investing in coaching or programs? You're not alone. In 2025, people are craving connection, reassurance, and proof that you can truly help them before making a decision. Buyers are SMART, savvy and have been burned a time or two, so they want to make sure they're spending their money wisely, which means we need to add back in that personal touch energy to walk them through step by step how our program can help them. In this episode, I share a simple yet powerful strategy that transformed two "I can't right now" followers into paying clients within days: personalized videos. You'll learn: Why traditional "sales tactics" aren't working like they used to. How adding just a few minutes of personal touch can make all the difference. The exact approach and messaging I used in these personalized videos to overcome hesitation and build trust. If you're ready to stop hearing "maybe next time" and start converting more leads by genuinely connecting, this episode is a must-listen! Biz Resources: →Ready to craft your Distinctive Edge and finally position yourself as the go-to expert in your niche? DM me ‘EDGE' on Instagram to apply. ONLY A FEW SPOTS LEFT FOR MARCH 10TH START DATE! Let's make your brand obsessable
In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Heather Tierney, Compounding Pharmacy Technician at Wheeler Custom Compounding, as they discuss her compounding journey and the importance of adding that personal touch into compounding.
Care More Be Better: Social Impact, Sustainability + Regeneration Now
DeAndre James has worked in various roles within the healthcare sector for over 20 years. He began his healthcare career as a Hospital Corpsman (Emergency Medicine & Surgery) in the US Navy. He has since held leadership positions, including Chief Operating Officer at San Mateo Medical Center and Executive Director of Dignity Health Medical Group. DeAndre holds a Bachelor's in Healthcare Management from Southern Illinois University and a Master's in Health System Management from Rush University. Driven by a commitment to health equity, he works to ensure access to quality care for all, regardless of socioeconomic status. As Executive Director of Community Health Trust, DeAndre is dedicated to fostering wellness and enacting positive change in the community.Guest LinkedIn: https://www.linkedin.com/company/community-health-trust/ Guest Website: https://pvhealthtrust.org/ Guest Social: https://www.youtube.com/@communityhealthtrust https://www.instagram.com/pvhealth/ https://www.facebook.com/pvhealthtrust Show Notes: Final audioPrimary Challenges In The Healthcare System - 04:10Exploring The Veggie Prescription Program - 10:59Supporting Non-For-Profit With Grants - 15:21Building A Community-Based Wellness Center - 17:53Bringing People Back To Optimal Health - 21:49Helping People In Their Homes And Reorganizing Society - 26:44Similar Organizations And Keeping Costs Manageable - 32:42Why You Should Check On Your Neighbors - 37:12Episode Wrap-up And Closing Words -39:46JOIN OUR CIRCLE. BUILD A GREENER FUTURE: Subscribe to our newsletter, and we'll plant a tree in your honor! https://caremorebebetter.com Subscribe and rate us wherever you listen, and we'll plant another treeFollow us on social media:YouTube: https://www.youtube.com/@caremorebebetterTikTok: https://tiktok.com/@caremorebebetterInstagram: https://www.instagram.com/CareMoreBeBetter/Facebook: https://www.facebook.com/CareMoreBeBetter
I did something crazy. I cloned myself. Yep, you heard that right. But not in some sci-fi, mad scientist kind of way. I've created Graham AI, a digital version of me that's designed to help you grow your business faster, smarter, and with way more confidence. It's like having me as your personal coach, available 24/7, to answer your questions, guide your strategy, and help you crush your goals. In this episode, I'm breaking down how it works, why I did it, and how Graham AI can be your ultimate business advantage. Let's dive in! ►► Ask Graham AI your #1 business question right now: http://grahamcochrane.com/ai Chapters 00:00 Introducing Gram AI: The Digital Clone 02:01 The Role of Coaching and Mentorship 05:15 Leveraging AI for Business Growth 07:38 Interactive Features of Gram AI 10:41 Practical Applications of Gram AI 13:13 The Personal Touch of Gram AI 14:51 Conclusion and Call to Action Explore more on my website: https://www.grahamcochrane.com Follow me on Instagram @thegrahamcochrane
Pastor Vic Prietto
In this episode of the Young Dad Podcast, host Jey Young welcomes Carew Papritz, the Cowboy Philosopher, to discuss the importance of gratitude, legacy, and education in parenting. Carew shares his journey as an author and educator, emphasizing the significance of teaching children about gratitude and resilience through simple practices like writing thank you letters. The conversation also touches on the challenges of public education, the importance of literacy, and the role of parents in modeling positive behaviors for their children. Carew's insights inspire listeners to embrace gratitude as a powerful tool for fostering connection and kindness in their families. Takeaways Gratitude is a vital tool for addressing mental health issues in children. Walking your talk is essential; children learn by example. Thank you letters are a powerful way to express gratitude and build connections. Literacy is crucial for children's success; reading should be encouraged from a young age. Teaching kindness and respect starts at home and is reflected in daily actions. Gratitude practices can help children build resilience and cope with challenges. Public education often focuses on testing rather than fostering creativity and critical thinking. Parents should actively engage in their children's learning and reading habits. Creating lasting memories through unique experiences can inspire children. The importance of being present and valuing time spent with loved ones. Chapters 00:00 Introduction to the Young Dad Podcast 02:27 Meet the Cowboy Philosopher 04:33 The Legacy Letters: A Unique Perspective 08:45 The Journey to Writing Letters of Wisdom 14:57 Walking the Talk: Being a Role Model 20:46 The Power of Gratitude in Daily Life 24:20 The Importance of Thank You Letters 29:37 Teaching Kids Gratitude Through Writing 35:32 The Power of Personal Touch in Communication 42:38 Raising Kind and Compassionate Children 45:52 The Importance of Presence 47:40 Fostering Literacy in Children 51:38 Rediscovering the Joy of Reading 55:29 Inspiring Kids to Read 57:40 The Challenges of Public Education 01:05:36 Walking Your Talk as a Parent Check out the Website for Interactive Activity Guides, Resources, Full Transcripts, all things YDP- www.youngdadpod.com Clink the Link for YDP Deals (Joon, Forefathers &more)- https://linktr.ee/youngdadpod Want to be a guest on Young Dad Podcast? Send Jey Young a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/17304299436966453bcb0b95c
When notifications prevent you from focusing on your actual work, you know you're in trouble. Here's how I approach the balance between keeping an eye on the critical parts of the business and focusing on the deep work that needs to get done.The blog post: https://thebootstrappedfounder.com/mute-those-dings/The podcast episode: https://tbf.fm/episodes/375-mute-those-dingsCheck out Podscan to get alerts when you're mentioned on podcasts: https://podscan.fmSend me a voicemail on Podline: https://podline.fm/arvidYou'll find my weekly article on my blog: https://thebootstrappedfounder.comPodcast: https://thebootstrappedfounder.com/podcastNewsletter: https://thebootstrappedfounder.com/newsletterMy book Zero to Sold: https://zerotosold.com/My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/My course Find Your Following: https://findyourfollowing.comHere are a few tools I use. Using my affiliate links will support my work at no additional cost to you.- Notion (which I use to organize, write, coordinate, and archive my podcast + newsletter): https://affiliate.notion.so/465mv1536drx- Riverside.fm (that's what I recorded this episode with): https://riverside.fm/?via=arvid- TweetHunter (for speedy scheduling and writing Tweets): http://tweethunter.io/?via=arvid- HypeFury (for massive Twitter analytics and scheduling): https://hypefury.com/?via=arvid60- AudioPen (for taking voice notes and getting amazing summaries): https://audiopen.ai/?aff=PXErZ- Descript (for word-based video editing, subtitles, and clips): https://www.descript.com/?lmref=3cf39Q- ConvertKit (for email lists, newsletters, even finding sponsors): https://convertkit.com?lmref=bN9CZw
"Have other people around you that have different points of view, or related points of view with different perspectives. I think that benefits a lot of people." Isn't it funny how those unplanned "hallway conversations" drive creativity and collaboration? Bob Weis, retired president of Walt Disney Imagineering, returns to share how our unexpected chats can spark innovation and shape an organization's culture. Read the blog for more insights from this episode. Notable Moments 03:11 Book Signings Aboard Disney Treasure 07:11 Monitoring the Los Angeles Fires from a Ship 08:58 Unknown Impact of the Fires on Neighborhood and Home While Aboard 15:26 Disney's Strong Alumni Support Network 18:24 Book Signings Give Opportunity to Connect with Fans 21:16 Inspired by Author Timothy Egan's Personal Touch 23:50 Author Signings at Walt Disney's Barn in Griffith Park 27:10 Spontaneous Hallway Conversations Sparked Creative Exchanges at Imagineering. 30:36 Diversity's Role in Creative Success 33:13 Marty Sklar's Energizing Walks to Boost his Mood and Productivity 37:01 Stewardship and Storytelling in Tourism Attracts Repeat Guests Connect with Bob Weis www.bobweis.com Order the book – Dream Chasing Connect with Jody www.jodymaberry.com About Jody - https://jodymaberry.com/about-jody-maberry/ Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/ Twitter: https://twitter.com/jodymaberry
What's Inside:Adding a Personal Touch in the Waterproofing Industry (3:13 - 4:48)How Sundahl Waterproofing Gets Consistent 5-Star Google Reviews (4:50 - 5:23)Selecting the Right Vendors for Basement Waterproofing Success (5:25 - 6:45)Overcoming Industry Obstacles and Challenges (7:24 - 9:43)This episode is packed with expert advice, real-world experiences, and actionable strategies for anyone in the waterproofing industry.Listen now and let us know your biggest takeaway!Learn more about us:https://rainmakerforcontractors.com/Listen to our podcast:https://rainmakerforcontractors.com/podcast/
You started your coaching business to help people—not to spend hours scheduling calls, chasing invoices, and managing emails. But somehow, the admin work never stops. You've probably thought about automating some of it, but you don't want your business to feel impersonal or “robotic.”That's exactly where Joe Casabona found himself. As a former software engineer turned solopreneur, he thought working harder was the answer—until he nearly burned out. That's when he discovered that automation isn't about doing less—it's about making space for what matters most. In this episode, he shares how to use automation to save time without losing the personal touch.By the End of This Episode, You'll Know:✅ Why automating doesn't mean losing the personal touch. Most coaches think automation makes things feel robotic—but done right, it actually strengthens client relationships.✅ The biggest automation mistake coaches make. You're probably automating the wrong things (or avoiding the things that could save you the most time).✅ How to know when to automate vs. delegate. If you think you can't afford automation or a VA, this episode will completely shift your perspective.✅ The easiest automations to start with—even if you're not tech-savvy. These simple tweaks will free up hours this week, without complicated software or hiring a team.About Joe Casabona:Joe Casabona knows what it's like to be overwhelmed by the business side of coaching. After leaving his corporate job to work for himself, he quickly realized he was spending more time on admin than his actual work. That's when he started using automation to cut out the busywork—and everything changed.Now, Joe helps business owners streamline their processes so they can focus on what actually moves the needle. Connect with Joe Casabona:
In this episode of The Social Media Takeaway, I sit down with Ross Brand, a trailblazer in live streaming and video podcasting. With over 1,000 live shows, bestselling books, (including “100 Livestreaming & Digital Marketing Predictions” series and “Video Podcasting Made Easy”) and a career helping creators and businesses grow, Ross brings unmatched expertise to the table.Together, we explore 10 cornerstone principles to elevate your social media strategy turning followers into leads and sales. This episode is packed with actionable insights for business owners, from building a thriving community to repurposing content, harnessing AI, cracking social algorithms, and more. You'll also learn:✅ Why personal branding is your secret weapon for standing out.✅ How to measure success by real business results—not vanity metrics.Whether you're just starting or scaling up, tune in now as this conversation is a goldmine for simplifying your strategy and seeing results.SHOW CHAPTERS00:00 Introduction and Welcome01:24 Past Podcasts Reflection01:59 Ross's Book and Predictions03:45 Cornerstone Principles for Success04:37 Building An Engaging Community08:21 Creative Content Repurposing 13:52 Using AI for Efficiency15:30 Mastering Social Algorithms19:33 Promoting Others for Visibility25:08 Personal Touch in Content25:36 Recap of Key Strategies25:55 Importance of Personal Connection28:45 Outsourcing for Efficiency31:47 Measuring Success Beyond Vanity Metrics36:30 Your Business as Your Best Sponsor40:16 Social Media Profiles as Digital Portfolios46:04 Final ThoughtsConnect with Ross:LinkedInYoutubeWebsiteGrab your copy today and start shaping the future of your digital strategy! : geni.us/100v5If you enjoyed this episode, be sure to subscribe to my podcast because more like this is on the way!If you'd like to book a call to see how I can support you head over to my website here. www.sellonsocialmedia.academy/helloMy 2025 Social Media Content Planner & Guide is now available! Packed with 400 content prompts, expert tips, and $377 worth of free resources to help you save time and get results in 2025. Grab your copy now on Amazon! Amazon UK...
As technology reshapes how we do business, it's easy to forget that real connections are what truly make a brand stand out. In episode 483 of My Daily Business Podcast, Fiona Killackey shares why it's crucial to keep humanity at the heart of your business—especially as AI and automation become more commonplace.Fiona gives practical tips on how to humanize your brand, whether you're a local retailer or running an online business. From personal touches to building community, she offers five simple strategies to help you nurture deeper relationships and make your business feel more personal.Here's what Fiona covers in this episode:Why face-to-face interactions still matter, even in a digital-first worldHow authenticity can help you build stronger connections with your audienceThe power of small gestures—like sending personalized notes or celebrating client milestonesWhy creating spaces for your customers to connect is essential for loyaltyHow adding personality to your content can set you apart from the competition WOO HOO! Group Coaching is officially open for 2025! Apply now at mydailybusiness.com/groupcoaching Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.
Tune into the Level Up Claims Podcast with Galen Hair and networking guru Michael Forman. Discover how personal connections can elevate your business, using practical tips from a pro. Michael shares secrets from building trust to follow-ups that work. Perfect for anyone ready to boost their networking game! Don't miss it! Highlights Michael Forman's Networking Strategy Introduction Pandemic-driven Networking Regression The Importance of Personal Touch in Networking Networking and Communication Boost Profits Building Relationships, Not Just Clientele Follow-up Sequence for Effective Networking The Power of Handwritten Thank You Notes The Cost-benefit of Conference Networking The Critical Role of Follow-up in Networking Leveraging Conferences for Maximum Impact Engaging with Networks Beyond the Individual Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Michael Forman https://www.michaelaforman.com/
Send us a textIn this episode of The Investing RN Podcast, hosts Colin, Jenn, and Josh kick off 2025 with a roundtable discussion focused on practical advice for beginner investors, nurse investors, and anyone looking to build long-term wealth through real estate.The team reflects on the challenges and successes of 2024, shares lessons learned from managing a growing real estate portfolio, and highlights the importance of consistency in building relationships and achieving financial goals.If you're new to real estate investing or want actionable tips on balancing career, family, and business growth, this episode is packed with insights on deal-making, portfolio management, and adapting to market changes.Memorable Quotes:
What strategies can you use to differentiate your business from competitors and attract premium clients?This episode of Business Bourbon & Cigars dives into actionable strategies for attracting high-value clients and growing your business. Host Scott Joseph shares personal stories and insights from his mastermind group, emphasizing the importance of detailed client personas, seamless sales processes, and emotional connections. Learn how to leverage strategic partnerships, create memorable client experiences, and implement automation without losing the human touch.If you really want to know what makes client-focused businesses tick, get Scott's free book, The Client-Centric Leader: https://meplusultra.com/leadership/ In this episode, Scott explores: * Creating detailed client personas that go beyond demographics.* How psychographics can reveal client values, aspirations, and pain points.* Real-world examples of businesses pivoting their messaging to resonate with ideal clients.* Delivering on brand promises in building trust and loyalty.* Steps to streamline the sales process and eliminate points of friction.* The power of automation tools like CRM systems.* Using storytelling and high-quality content to create emotional connections with clients.* Hosting exclusive events to create buzz and attract premium clientele.Chapters for this episode: (01:20) The Challenge of Attracting High-Value Clients(03:41) Creating Detailed Client Personas(06:09) Delivering on Brand Promises (07:19) Streamlining Sales (09:05) Balancing Automation with Personal Touch(10:35) Strategic Partnerships (15:06) Emotional Storytelling and Memorable ExperiencesRemember to download Scott's free book now, The Client-Centric Leader: Building Relationships That Drive Business Beyond Expectations: https://meplusultra.com/leadership/ BUSINESS, BOURBON & CIGARSBe sure to subscribe so you don't miss any episodes. * Apple Podcasts: https://apple.co/3SN2fHn * Spotify: https://spoti.fi/49EwtTo * YouTube: https://www.youtube.com/@MePlusUltraNetwork/podcasts Business, Bourbon & Cigars is the preeminent resource for ambitious leaders who want a backstage pass to the top. Each episode, we sit down with ultra-successful executives and industry leaders who share their insider strategies for growth and success. And of course, we may even sip on some of the finest bourbon and light up our favorite cigars while we chat.Each week, we bring you in-depth interviews with high-level executives and industry leaders who have a proven track record and in-depth understanding of what it takes to grow a business. They'll share their no-nonsense approach, the challenges they faced on their journey to the top, and the strategies that helped them overcome obstacles and forge their own path to ultra-success.ME PLUS ULTRA Transform your business and redefine your world with Me Plus Ultra virtual masterminds and leadership retreats:
Are you struggling with patient no-shows that disrupt your dental practice's schedule? In this rerun episode of Dental Drill Bits, Sandy and Michael dive deep into practical strategies to minimize cancellations and improve patient attendance. The conversation kicks off with a focus on the art of clear communication, where they assert the power of personalized phone calls over cold automated messages. These personal touches not only confirm appointments but also strengthen the patient-practice bond, making each patient feel recognized and appreciated. Moving beyond communication, Sandy and Michael explore the often-overlooked aspect of office efficiency, from managing personnel roles to implementing effective scheduling systems. They provide a candid critique of over-automation, pointing out how it can erode patient relations and lead to an uptick in unattended appointments. By sharing relatable anecdotes and actionable advice, Sandy illustrates the importance of addressing unconfirmed slots quickly and empathizing with patient concerns from the get-go. Wrapping up, the hosts offer a toolkit for handling broken appointments and stress the need for practices to take charge of their scheduling processes to foster efficiency and elevate patient care. What You'll Learn in This Episode: The significance of personalized communication over automated messages. The role of clear communication in reducing no-shows and cancellations. How to balance automation with personal patient relations. Effective appointment confirmation techniques that engage patients. Strategies for efficient schedule management, including personnel roles. Tips for promptly addressing unconfirmed appointments. Handling patient objections to decrease cancellations. Insights into maintaining a patient-first approach throughout the scheduling process. Tune in now to transform your practice's appointment strategies and strengthen patient connections! (This episode originally aired on Sep 06, 2023) Sponsors: Do you need a new website or marketing agency? Check out what DocSites can do for you: DocSites.com/landing-pages/ddb Mentions and Links: Communities/Groups: Dental Gumbo Group Front Desk Pro
This is one of the most common misperceptions I hear as a barrier to implementing AI-driven workflows. Actually, the exact opposite is true. Steve Sipress, entrepreneur, AI, tips, ideas, help, small, business, tactics, success, profits, growth, results, consultant, artificial, intelligence, menial, repetitive, tasks, automate, automation, workflows, advertising, marketing, sales, leads, generation, gen,
Private Practice Still Thriving: A Conversation with Dr. Beth GallantIn this episode, Herb and George welcome Dr. Beth Gallant, a prominent pediatrician in Oregon. The discussion revolves around the resilience of private practices, Dr. Gallant's unique journey into pediatrics, and her experiences managing an independent rural practice. Dr. Gallant shares her perspective on mentorship, the challenges of providing mental health care, and the benefits of personalized patient relationships. The conversation also touches on the involvement in the American Academy of Pediatrics and the evolving landscape of pediatric care.00:00 Introduction and Guest Welcome00:59 Journey to Pediatrics02:43 Mentoring in Pediatrics07:46 Private Practice Insights08:40 Work-Life Balance in Private Practice17:34 Challenges in Private Practice27:11 The Role of Technology in Pediatrics27:45 Challenges with AI in Medical Documentation32:47 The Importance of Personal Touch in Private Practice38:36 Balancing Professional and Personal Life40:43 Advocacy and Policy in Pediatrics47:32 Future of Pediatric Private Practice49:28 Advice for Aspiring Private PractitionersSupport the show
Join Fr. Abraham Fam in part 2 of ChatGPThttps://www.youtube.com/stsachurch
Send us a textOptimizing Recruiting with AI: Enhancing Human ConnectionIn this episode of Recruiting Trailblazers, host Marcus interviews Nic Mahaney, the founder and CEO of Elly.ai. The discussion delves into the role of AI in the recruitment industry, emphasizing how AI can optimize recruitment processes without replacing human connection. They explore the benefits and potential pitfalls of AI, its ethical considerations, and its ability to reduce biases. Key points include the definition and current application of AI in recruiting, the balance between automation and humanization, and the future direction of AI-driven tools in enhancing the efficiency and effectiveness of recruiters.00:00 Introduction and Guest Welcome02:09 Defining AI in Recruiting02:38 AI's Role and Impact on Recruitment05:35 Human Connection in Recruitment08:54 Ethics and Bias in AI11:54 Adopting AI in Recruitment17:53 Transparency and Authenticity in AI Usage23:14 The Importance of Personal Touch in Recruitment23:58 Challenges with Automated Outreach24:28 Building Trust in Online Interactions25:34 Human Connection in Recruitment26:57 The Role of AI in Recruitment31:35 Strategic Use of AI Tools36:54 Enhancing Candidate Experience39:56 Future of AI in Recruitment43:07 Conclusion and Final ThoughtsNic Mahaney - connect here: https://www.linkedin.com/in/nmahaney/Connect with Marcus https://www.linkedin.com/in/marcusedwardes/
Join Fr. Abraham Fam as he discusses going from personal to penitence.
Fashion Besties Over 50: Do Not Miss This Episode! This week, Holly Katz, your go-to style expert and personal stylist, is here to solve all your fashion dilemmas. LISTEN NOW! (link TBD) Are you stuck in a wardrobe rut? Feeling like your look isn't keeping up with your fabulous life? Could your wardrobe stand some updating? Don't worry! This episode is packed with game-changing advice to help you evolve your style, feel confident, and celebrate your body at every age. From bra fitting to TikTok makeup tutorials (yes, you can learn SO much!) and even updating those “comfortable” shoes, this episode dishes out the solutions to all your style challenges, mishaps, and misfortunes. Plus, Holly shares a personal update about her health journey, her fabulous wigs, and how embracing change has fueled her confidence and creativity. Congratulations fashion besties; your most fashionable era starts NOW! --- Key Topics Covered 1. Wardrobe Solutions for Evolving Bodies Your wardrobe can be your best friend or your worst enemy as your body changes. If you're wearing babydoll tops with overly loose fits, elastic hems, or flowy fabrics thinking they're disguising your midsection—think again! These styles often highlight problem areas rather than camouflage them. Learn why defining your body type is the first step to dressing for confidence, and get actionable tips on how to balance proportions, define your waistline, and say goodbye to shapeless tops that do you no favors. 2. Game-Changing Hair & Makeup Tips Thinking of trying a new look? Small changes, like experimenting with blush placement or updating your hairstyle, can take years off your appearance. #justtryit Plus, Holly shares her own experience with wigs and how they've allowed her to explore fresh styles while embracing her health journey with positivity. 3. Undergarments Make the Outfit Did you know your bra could be aging you? #Yikes An ill-fitting bra is not just uncomfortable—it can ruin the shape of your clothes and even make you look older. We break down the importance of professional bra fittings, why you need one every couple of years, and how the right bra can transform not only your waist but also your self-esteem. 4. Shoes, Bags, and Accessories That Modernize Your Look It's time to ditch the “practical but frumpy” shoes and oversized, outdated handbags. Accessories can make or break an outfit. Dated eyeglass frames, chunky, plastic costume jewelry, or faded, stretched-out shoes can add years to your appearance. Holly gives you the insider scoop on stylish, comfortable alternatives that will keep you looking fresh and fabulous. 5. How to Avoid Common Fashion Mistakes Fashion missteps can sneak into any wardrobe, but we're here to help you spot them before you walk out the door. This week, she dives into the most common fashion mistakes women over 50 make and provides practical solutions to ensure your style is always fresh, flattering, and fabulous. Learn what to avoid and what to embrace to look effortlessly modern and chic. --- **A Personal Touch from Holly:** This week's episode also highlights Holly's openness about her ongoing health journey. With her trademark honesty and humor, she discusses how wearing wigs has been a game-changer—not just for style but for reclaiming her confidence and self-expression. Her story is a testament to the transformative power of fashion and self-care. --- **Your Fashion Lifeline:** At the Fashion Crimes Podcast, we are the best fashion friends you never knew you needed! We believe that Fashion Over 50 can be your most stylish and empowering chapter yet. Holly Katz is here to remind you that a little style effort can go a long way. Tell us what worked for you! **Don't Miss Out:** Listen to the Fashion Crimes Podcast wherever you get your podcasts, watch us on YouTube, and follow us on social media for even more style tips and inspiration. And don't forget—leave us a fabulous review on your favorite podcast platform! Help us help you live your most fashionable life. Let's do this!
What We Cover In This Episode: How to streamline your member interactions with efficient automation techniques [3:08] Why personalized communication for significant milestones can significantly impact client retention and satisfaction [3:50] Effective strategies to implement automated subscription payment reminders [4:41] What to understand about the delicate balance between automated and personalized communication, considering factors like sensitivity and urgency [6:26] Time-saving templates that allow for quick and effective personalization of your member communications [18:30] How to implement a system for regular check-ins to foster stronger member relationships [20:01] Ways you can use AI tools like ChatGPT to assist in creating personalized member outreach messages [20:57] Quotes: “[With] big renewals, I think it is worth reaching out and finding out if they're happy, because you're just going to deal with a mess if they are not happy and you have to reverse those charges.” [6:17] “If you can diagnose that it's a pivotal point in a person's client journey, whether they are first coming to the studio, it's time for renewal…any time that it is a pivotal point to that client continuing or not, I feel that is a good time to reach out personally.” [10:35] “By automating routine tasks and reserving personal messages for key milestones, sensitive topics and unique members' journeys, you can streamline operations while also building a meaningful community connection.” [23:33] LINKS: Due App Trustpilot Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here! fitDEGREE's Business Portal https://calendly.com/fitdegree-support support@fitDEGREE.com https://www.instagram.com/fitdegree/ https://www.instagram.com/fitspot_guru/ https://www.fitdegree.com/blog https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree
It's YOUR time to #EdUp In this episode, #995, & brought to YOU by the MSCHE 2024 conference, & the InsightsEDU 2025 conference YOUR guest is Dr. Sharvin Maisuria, Dean of Academic Affairs, Generations College YOUR host is Dr. Joe Sallustio How does Generations College maintain its commitment to individualized student support with a growing online presence? What strategies does Generations College use to support students returning for second & third attempts at higher education? How does being an HLC-accredited institution impact Generations College's ability to serve students? What role do scholarships play in making education accessible at Generations College? How does Generations College balance growth aspirations with maintaining its small-school approach? Listen in to #EdUp! Ad-Free & extended conversation ONLY for #EdUp subscribers includes: Sharvin's insights on maintaining academic quality in a small private institution Generations College's approach to student success & retention Thoughts on the future of two-year colleges & career-focused education Want to accelerate YOUR professional development Want to get exclusive early access to ad-free episodes, extended episodes, bonus episodes, original content, invites to special events, & more? Want to get all this while helping to sustain EdUp, for only $2.99 a month? Then subscribe today to lock in YOUR $2.99/m life long founders rate! This offer will end on December 31, 2024! BECOME A SUBSCRIBER TODAY! Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp! Connect with YOUR EdUp Team - Elvin Freytes & Dr. Joe Sallustio ● Join YOUR EdUp community at The EdUp Experience! We make education YOUR business!
In this episode of My Simplified Life, host Michelle Glogovac interviews author Meg Tady about her latest novel, Bluebird Day. The conversation explores the inspirations behind the book, including Meg's personal experiences and research in Switzerland. They discuss themes of estrangement, climate change, the writing process, and the influence of family on Meg's work. The episode concludes with Tady sharing insights into her future projects and the importance of supporting local bookstores. What we're talking about The book explores the relationship between a mother and daughter. Meg's personal experiences influenced the themes of estrangement. Researching Switzerland involved interviews with locals and tourists. The writing process can be influenced by personal grief and experiences. Meg alternates between the perspectives of the mother and daughter. Family dynamics play a crucial role in Meg's writing. Chapters 00:00 Introduction to Bluebird Day 07:00 Themes of Climate Change and Environmental Awareness 13:02 Mother-Daughter Relationships and Forgiveness 22:02 Future Projects and Inspirations 31:28 Introduction to Meg's Journey and Bluebird Day 31:58 The Personal Touch in Writing LINKS MENTIONED Meg Tady's Website https://www.megantady.com/ Meg Tady's Instagram https://www.instagram.com/megtady/ Bluebird Day by Meg Tady https://bookshop.org/a/99223/9781958506875
This week on the Artist Academy Podcast, we're featuring a replay episode from back in 2020 with Australian oil painter Wanda Comrie. Wanda shared some amazing tips for Instagram during our chat, and one that stood out to me was her practice of privately messaging potential buyers with a video of her newly completed paintings. She talks about avoiding automation and instead keeping excellent customer service at the forefront of her art business. She has full conversations with everyone who buys from her. There's no automatic checkout system or computer saying, “Thanks for your order.” It's Wanda personally typing and saying, “Thank you,” to her buyers. I love this and wanted to highlight it at the beginning of the interview because I think it's a testament to who she is as an artist and reflects the care she puts into her paintings as well. Wanda makes all of her sales through Instagram and gives us a peek into exactly how she does it. Take notes, and let me know what you think of this week's episode with Wanda Comrie.
"Just to be able to take that burden off a mother, because, like you mentioned, she should never have to make a decision on food or providing Christmas or, you know, when we provide the enrichment scholarships, it's basically funding for sports, after school programs, extracurriculars." -Samantha Tradelius Samantha Tradelius is a dynamic leader with over 25 years of experience in commercial insurance. Serving as the VP of Operations at Lightspeed Learning, she is a fervent advocate for women-owned businesses. Samantha is also the founder of the Sparkle Foundation, which has raised over $2 million to aid single mothers and female entrepreneurs. She hosts the "InspirHER'd Podcast", authored the book Impact, and operates "S by Samantha, Inc." Samantha is devoted to empowering women and making a lasting impact in her community, especially through her non-profit initiatives. Episode Summary: In this engaging episode of "Oh, My Health... There is Hope!" Jana Short sits down with Samantha Tradelius, a seasoned professional in commercial insurance and a passionate philanthropist. Samantha is celebrated for her efforts in supporting single mothers through her non-profit, the Sparkle Foundation, which focuses on providing for these families during the holiday season and beyond. Samantha shares her compelling journey, highlighting the importance of community support and the impactful difference small contributions can make. Samantha also delves into the complex world of insurance, providing listeners with invaluable insights on how to navigate their policies effectively. From the intricacies of homeowners and auto insurance to the significance of umbrella policies, Samantha's expertise shines through. This episode is a goldmine of practical advice for anyone looking to understand their insurance better and make informed decisions. Whether you're interested in community support or financial security, this episode offers a wealth of empowering knowledge. Key Takeaways: Community Impact: Samantha Tradelius emphasizes the importance of grassroots efforts and how small contributions collectively make a significant difference in the lives of single mothers. Understanding Insurance: The discussion breaks down the complexities of insurance policies, highlighting the importance of understanding exclusions and the value of umbrella policies. Personal Touch in Non-Profit Work: Samantha shares how the Sparkle Foundation customizes its support to the needs of each family, making their assistance more impactful and personal. Financial Planning for Insurance: Samantha offers advice on how to adequately protect your assets through appropriate insurance coverage, tailored to personal and business needs. Get in touch with Samantha: www.sparklenow.org https://www.samanthatradelius.com/ @samanthatradelius @sparkle_foundation https://www.facebook.com/sparklefoundationinc https://www.linkedin.com/in/samantha-tradelius/ Get in touch with Jana and listen to more Podcasts: https://www.janashort.com/ Show Music ‘Hold On' by Amy Gerhartz: https://www.amygerhartz.com/music. Get the Best Holistic Life Magazine Subscription! One of the fastest-growing independent magazines centered around holistic living. https://bestholisticlife.info/Subscription Grab your gift today: https://www.janashort.com/becoming-the-next-influencers-download-offer/ Connect with Jana Short: https://www.janashort.com/contact/