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Join the Imagen Community on Facebook to continue the discussions between episodes.When you run a photography studio with your partner, it can be a balancing act between creative vision, business management, and just keeping your sanity. On this episode Scott sits down with Lori and Jeff Poole to unpack how they built multiple successful photography businesses under one roof (while still being married to each other).Jeff and Lori Poole, owners of IndigoSilver Studio in Wilmington, North Carolina, specialize in boutique boudoir portraiture and wedding photography. With over 15 years of experience, they also run Photo Insight, an educational platform for photographers. Through their coaching programs, they help fellow photographers adapt to industry changes and run successful, profitable studios.Lori and Jeff share how they divided responsibilities, streamlined their processes with automation, created a welcoming studio environment (with sets they built themselves), and keep workflows moving even with a preschooler at home. From their strategies for lead generation to same-day IPS sessions, you'll discover tactics you can actually use to grow your photography business, without burning out.“We really rely on automations to save us our time. Our studio is still, 15 years later, just the two of us.” – Lori PooleResourcesMy Photo InsightFundy DesignerSocial Templates Co (episode 34)Why You Should ListenGet real, practical advice on how to run multiple photography businesses from one space.Learn automation tips that keep you shooting, even with a packed schedule or a young family at home.Discover ways to keep your business organized and your brand consistent, even as you grow.Uncover the secret to same-day editing and album sales, no more endless back and forth!Pick up unique insights into handling privacy, social media, and the ever-changing demands of photography clients.Ready to upgrade your photography workflow? Tune in to Workflows now for an honest, actionable look behind the scenes of a thriving photography business. Don't just shoot, run your studio smarter!(00:00) - 69 (01:20) - Balancing Roles in the Photography Business (05:41) - Studio Space and Workflow Management (11:24) - Automation in Lead Generation (16:42) - Personal Touch in Automated Responses (25:30) - Client Engagement and Travel Considerations (28:02) - Navigating Local Beaches and Travel Tips (30:59) - Enhancing Client Experience with Automated Emails (31:57) - Day of the Session: Hair, Makeup, and Outfits (33:59) - Capturing the Perfect Shot: Client Comfort and Preferences (36:17) - Efficient Image Processing and Same-Day Turnaround (38:59) - Streamlining Album Design and Sales (43:14) - Challenges and Improvements in Social Media Marketing
Lindsay Nahmiache is co-founder of Jive PR + Digital, a mentor, and entrepreneur. We had a great conversation abou the changing PR landscape, covering AI, Influencer and mentoring the next gen of publicists. Enjoy!
Dreaming of turning your love for travel into something more? In today's episode, I sit down with Allison Collier, founder of the Collier Travel Collective, who has built a boutique travel agency specializing in creating unforgettable life experiences. Allison shares how she transformed her passion for exploring the world into a thriving business, all while setting boundaries, bringing her family into the work, and redefining what luxury really means. If you've ever thought about blending business and lifestyle—or you just want some behind-the-scenes insight into creating stress-free, joy-filled trips—you won't want to miss this conversation. Today you will hear:How Allison turned her passion for travel into a business after years focused on family, and why energy and enthusiasm were key to getting started.The unique approach that makes her stand out in a competitive travel industry—blending logistics, hospitality, and deep client care.Why defining “luxury” as time, connection, and peace of mind resonates more than high-end frills.Practical strategies for setting boundaries as an entrepreneur and structuring your business around travel.Allison's perspective on why travel is one of the best educational experiences you can give yourself and your family. CONNECT WITH ALLISON:Website: https://www.colliertravelcollective.com/Instagram: @colliertravelcollectiveFREE RESOURCE - Destinations We Love in 2025: https://colliertravelcollective.myflodesk.com/2025guideig
Fluent Fiction - Serbian: Autumn Memories: Bridging History and Art at Kalemegdan Find the full episode transcript, vocabulary words, and more:fluentfiction.com/sr/episode/2025-09-17-22-34-02-sr Story Transcript:Sr: Калемегданска тврђава, на месту где се сусрећу реке Сава и Дунав, блистала је јесењим бојама.En: The Kalemegdan fortress, at the place where the rivers Sava and Danube meet, glittered with autumn colors.Sr: Лишће је тихо падало, стварајући шарену тепих поред стаза.En: Leaves were quietly falling, creating a colorful carpet along the paths.Sr: Стефан је стајао на једној од зидина, погледом изгубљен у далекој панорами Београда.En: Stefan stood on one of the walls, his gaze lost in the distant panorama of Belgrade.Sr: Његове мисли су биле уметничке природе, али су га и мучиле сумње.En: His thoughts were of an artistic nature, though plagued by doubt.Sr: Његови претходни покушаји створити нешто инспиративно изгледали су туђе и празно.En: His previous attempts to create something inspiring felt foreign and empty.Sr: Мила, његова пријатељица и искусна кустоскиња, пришла је са осмехом.En: @s{Mila}, his friend and an experienced curator, approached with a smile.Sr: "Како иде, Стефане?En: "How's it going, Stefan?Sr: Да ли си пронашао инспирацију за нову инсталацију?En: Have you found inspiration for the new installation?"Sr: " питала је благо, али с оном професионалном нотом која је увек знала како да га подстакне.En: she asked gently, but with that professional tone that always knew how to encourage him.Sr: Стефан је с уздахом одговорио, "Ништа није довољно добро, Мила.En: Stefan sighed and replied, "Nothing is good enough, Mila.Sr: Бојим се да моје идеје не остављају утисак.En: I'm afraid my ideas don't make an impact."Sr: "Мила га је посматрала пажљиво.En: @s{Mila} observed him carefully.Sr: "Можда треба да се окренеш својим коренима.En: "Perhaps you should turn to your roots.Sr: Шта те највише везује за ово место?En: What connects you most to this place?"Sr: " предложила је, затежући његове мисли у новом правцу.En: she suggested, steering his thoughts in a new direction.Sr: Стефан је заћутао, затим климнуо главом.En: Stefan fell silent, then nodded.Sr: "Да, мој деда ме је често водио овде као дете.En: "Yes, my grandfather often brought me here as a child.Sr: Говорио је приче о историји и догађајима који су исписали зидове тврђаве," одговорио је и осетио топлину успомена како га поново обузима.En: He would tell stories about the history and events that have etched the walls of the fortress," he answered, feeling the warmth of those memories envelop him once again.Sr: У данима који су уследили, Стефан је ронио у своје успомене, сећања на дедин глас и мирис лепог јесенског ваздуха.En: In the days that followed, Stefan delved into his memories, recalling his grandfather's voice and the scent of the pleasant autumn air.Sr: Радио је са жаром који је раније био утихнут.En: He worked with a passion that had been previously subdued.Sr: Његова инсталација полако је добијала облик - слике и скулптуре преплеле су историјске теме са личним причама и емоцијама.En: His installation slowly took shape—paintings and sculptures intertwined historical themes with personal stories and emotions.Sr: Коначно, дан отварања је стигао.En: Finally, the opening day arrived.Sr: Калемегдан је био пуни људи - туриста и локалаца који су дошли да виде нову уметничку поставку.En: Kalemegdan was full of people—tourists and locals who had come to see the new art exhibit.Sr: Стефанова инсталација одисала је дубоком емотивном снагом.En: Stefan's installation exuded deep emotional strength.Sr: Људи су стајали тихо, посматрајући његово дело, неки су прикривено брисали сузе.En: People stood silently, observing his work, some discreetly wiping away tears.Sr: Мила је пришла и рекла, "Успео си, Стефане.En: @s{Mila} approached and said, "You did it, Stefan.Sr: Пренео си своју причу, а публика је осетила.En: You conveyed your story, and the audience felt it."Sr: " Његово срце је забрзало од радости.En: His heart raced with joy.Sr: Стефан је осетио ново поверење у своје уметничке способности.En: Stefan felt newfound confidence in his artistic abilities.Sr: Схватио је важност личног додира у уметности - тајна која допире до душа свих, упркос различитим животним причама.En: He realized the importance of a personal touch in art—a secret that reaches the souls of everyone, despite different life stories.Sr: Те јесени, Стефан је изашао из сенке сопствених сумњи и нашао свој глас, захваљујући снази успомена на деду и дах историје Калемегдана.En: That autumn, Stefan emerged from the shadow of his own doubts and found his voice, thanks to the strength of memories of his grandfather and the breath of history at Kalemegdan.Sr: Његово дело остало је поштовано и вољено, као мост између прошлих времена и креативне садашњости.En: His work remained respected and loved, serving as a bridge between past times and the creative present. Vocabulary Words:fortress: тврђаваglittered: блисталаautumn: јесењимcarpet: тепихpanorama: панорамиartistic: уметничкеplagued: мучилеdoubt: сумњеcurator: кустоскињаinstallation: инсталацијуimpact: утискаroots: коренимаconnects: везујеetched: исписалиenvelop: обузимаsubdued: утихнутintertwined: преплелеexhibit: поставкаemotional: емотивномsilently: тихоdiscreetly: прикривеноconfidence: поверењеcapabilities: способностиdespite: упркосdifferent: различитимshadow: сенкеmemories: успоменаremained: осталоrespected: поштованоcreative: креативне
In this conversation, Dayle and Dave Rahn discuss the themes of grit and joy in parenting teenagers. They explore the importance of personal stories, the journey of writing the book, and the challenges of connecting with today's youth. The discussion emphasizes the significance of joy as a choice, the aimlessness of teenagers, the concept of grit, and the value of waiting on God's timing. They also highlight the need for authenticity in parenting and the importance of pursuing a relationship with God above all else. Link: To purchase Grit & Joy: https://store.randallhouse.com/product/grit-joy/ To contact Homeschool Minnesota--MÂCHÉ: https://mache.org/ Chapters 00:00 Introduction to Grit and Joy 01:48 The Personal Touch in Parenting 07:21 Finding Joy Amidst Challenges 11:36 The Choice of Joy 15:52 Navigating Teenage Aimlessness 21:59 Understanding Grit in Youth 23:41 The Pursuit of Grit 24:07 Exploring Grit and Faith 27:27 True Grit and Passion Fruit 29:51 The Importance of Identity in Christ 34:49 The Value of Waiting 40:50 Authenticity in Pursuing God Grit, Joy, Parenting, Teenagers, Youth Ministry, Personal Stories, Faith, Identity, Waiting, Authenticity
Despite the buzz around AI and social media, word of mouth is still the most powerful tool for building a community. In this episode, Suzanne Carver, a massage therapist, yoga teacher, and pelvic health educator, shares her journey of establishing a successful practice through grassroots and word-of-mouth methods. Suzanne discusses her experiences transitioning her practice from Fort Collins, Colorado, to Nashville, Tennessee, and the changing dynamics of client attention spans. Our conversation explores effective offline strategies, the importance of personal connections, and integrating technology like text messaging to stay top of mind with clients. Suzanne also shares insights on maintaining authenticity in client communications and the challenges of building a practice in a new city. EPISODE HIGHLIGHTS: 04:47 Moving to a New Location as An Established Teacher 07:01 Why Social Media Isn't Always the Answer 14:41 Personal Touch as SuperPower 16:08 Email vs. Text Messaging 24:07 Boundaries and Booking Strategies 28:03 The Power of Genuine Passion and Authentic Care 33:09 Visibility and Professional Photos 37:24 Final Thoughts and Encouragement EPISODE LINKS & RESOURCES: Suzanne Carver Follow Suzanne on Instagram @suzannecarver Follow Suzanne on Facebook LINKS AND RESOURCES: Follow YTR on Instagram @yoga.teacher.resource Join the Yoga Teacher Resource email list Join the Yoga Teacher Resource Facebook Group Learn more about the Impact Club Leave a review on iTunes Ask a question for the podcast on the Yoga Teacher Resource website or on SpeakPipe
In this episode of Atlanta Business Radio, Lee Kantor interviews Amber Cabral, founder of Human Well, about the evolving challenges of leadership and communication in today's workplaces. Amber discusses the impact of technology, generational differences, and remote work on interpersonal skills, emphasizing the need for psychological safety and resilience. She shares insights on bridging gaps […]
In this episode of Atlanta Business Radio, Lee Kantor interviews Amber Cabral, founder of Human Well, about the evolving challenges of leadership and communication in today's workplaces. Amber discusses the impact of technology, generational differences, and remote work on interpersonal skills, emphasizing the need for psychological safety and resilience. She shares insights on bridging gaps […] The post The Human Element: Why Leadership Development Needs a Personal Touch appeared first on Business RadioX ®.
Spotlight on Good People | The Salon Podcast by Robert of Philadelphia Salons
In this heartwarming episode, we sit down with Michelle, a passionate jeweler who brings a unique, personal touch to her craft. Michelle shares the essence of her work, from redesigning heirloom pieces to creating custom jewelry that embodies her clients' memories and stories. She opens up about her Italian-American heritage, life experiences, and the deep family bonds that shape her life. Her journey highlights the importance of personal connections, whether in her business, friendships, or family life, and how she perseveres through challenging times with positivity and love. Join us as we explore the beautiful intersections of life, love, and meaningful craftsmanship with Michelle.00:00 The Joy of Creating Custom Jewelry01:43 Italian Heritage and Family Traditions03:25 The Importance of Community and Connection08:55 Overcoming Adversity and Family Support16:55 Building a Successful Jewelry Business37:43 Winter Blues in Cleveland38:18 The Joys of Florida's Humidity39:03 Life on the Water40:44 Yankees Trip and Sports Connections42:20 Podcast Feedback and Business Success43:06 Jewelry Business and Custom Pieces45:37 Navigating Social Sensitivities48:47 Body Shop Excellence52:54 Car Enthusiast Upbringing55:45 Finding Love Again01:10:20 Reflecting on Life and Relationships01:10:30 Cherishing Special Moments01:11:32 The Importance of Boundaries01:14:27 Generational Differences and Nostalgia01:15:58 The Personal Touch in Business01:17:58 Creating Lasting Memories01:20:24 The Value of Personal Connections01:24:01 The Joy of Giving01:26:34 The Art of Custom Jewelry01:29:46 Building a Business on Relationships01:33:15 A Jeweler's Concierge Service01:45:30 Building Customer Relationships01:46:32 Personalized Jewelry Services01:47:41 The Rise of Lab-Grown Diamonds01:48:29 Comparing Lab-Grown and Natural Diamonds01:53:02 Adapting to Market Changes02:17:25 Family Business Dynamics02:27:35 Educating and Empowering Others02:28:03 Advice for the Younger Generation02:28:31 The Importance of Passion in Work02:29:19 Learning from Others02:30:28 Reflecting on Life's Soundtrack02:33:19 Hidden Talents and Personal Moments02:33:40 Cherishing Simple Pleasures02:36:21 Favorite Drinks and Music02:43:10 Travel Dreams and Home Comforts02:46:17 The Love for Animals02:51:22 Facing Life's Challenges02:58:06 Embracing Life and ConnectionsGot someone in mind who deserves the spotlight? Shoot us a text and let us know! We'd love to hear from you!
In this episode of Top Dog Tips, Greg Belanger speaks with Matt Bourdot, owner of Driver's Seat Calgary West Airdrie, about the importance of thoughtful transit and personal service in the transportation industry. Matt shares his journey from the cruise ship service industry to owning a boutique transport business, emphasizing the significance of empathy and genuine care in service. He discusses the foundational pillars of his business, real stories of impact, challenges in rural transportation, and how reliable transit can enhance employee wellbeing and retention. The conversation concludes with Matt's vision for the future of his company, focusing on building meaningful connections and community support.TakeawaysTravel experiences shape service philosophy.Empathy is crucial in customer service.Tailored planning is essential for unique needs.Proactive communication reduces stress for clients.Thoughtful execution enhances the overall experience.Transportation impacts employee retention and wellbeing.Rural access challenges require innovative solutions.Reliable transit is a strategic business tool.Investing in transportation can save costs long-term.Building community connections is vital for success.Chapters00:00 Introduction to Thoughtful Transit01:36 The Journey from Cruise Ships to Custom Transport04:40 Foundational Pillars of Service06:54 Real-Life Impact: A Story of Care09:35 Rural Access and Community Impact11:28 Transportation as a Strategic Tool for Employers13:38 Vision for the Future of Driver's Seat====================================================To be our Next Guest on a YYC Business, head to https://yyccalgarybusiness.ca/Connect and follow us on:Facebook: https://www.facebook.com/yyccalgarybusinessLinkedIn: https://www.linkedin.com/company/yyccalgarybusiness/X: https://twitter.com/BusinessYycInstagram: https://www.instagram.com/yyccalgarybusiness/ TikTok: https://tiktok.com/@yycbusiness/ Partners: Enta Solutions: https://entasolutions.org/Performance Freight Management: https://pfmfreight.com/Dream, Reach...Achieve: https://dreamreachachieve.com/Good Deal Tire: https://gooddealtire.ca/Murch Group: https://www.murchgroup.com/ The views and opinions expressed in the video are those of the authors and do not necessarily reflect the official policy or position of MegaPixxMedia Ltd and their Affiliates Any content provided by our bloggers or authors are of their opinion and are not intended to malign any religion, ethnic group, club, organization, company, individual or anyone or anything.
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode of the Real Estate Pros Podcast, host Kristen Knapp interviews Liana Pomeroy, an investor and founder of Pomeroy Lending. Liana shares her journey into the lending industry, emphasizing her unique approach that combines genuine care for clients with strategic problem-solving. She discusses the emotional aspects of lending, the dynamics of the Colorado real estate market, and offers practical advice for sourcing great deals. Liana is particularly passionate about empowering women in real estate investing, sharing her own experiences and insights to help others thrive in the industry. The conversation concludes with Liana's thoughts on coaching and supporting others in their real estate journeys. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
I've had a few conversations with parents lately about how it feels like our kids are being pushed through, "the machine." When we get that personal touch, it's notable — even unexpected. I fear AI is killing personal touch in the name of reach. If you want to stand out, keeping the personal touch is quickly becoming the easiest way. Have thoughts? Send feedback to https://streamlinedfeedback.comThis description was not written by AI. I'm going to stop doing that. ★ Support this podcast ★
Thanks to our Partners, NAPA TRACS, and Today's Class This episode explores how today's top automotive shops are transforming their business by taking a proactive approach—reaching out to customers instead of waiting for the phone to ring. Watch Full Video Episode You'll hear strategies to overcome common service advisor objections, such as “cold calling feels pushy” or “I don't have time,” supported by Dan Taylor's compelling data showing that just 10 calls can generate 2 appointments. We'll break down the different types of high-impact calls, thank you calls, deferred work reminders, and even simple “we miss you” check-ins that strengthen relationships and keep customers engaged. Plus, learn why tailoring outreach—whether by call or text—based on each customer's preference ensures communication feels genuine, not generic. This conversation reveals why outbound calls aren't just a task, but a growth opportunity. In an increasingly digital world, it's the personal touch that builds trust, sets your shop apart, and keeps customers coming back. Don't wait for loyalty, create it. Frank Ruzicka, BG Automotive, Fort Collins, CO Kent von Schilling, Ferber's Tire and Auto, Richmond, VA Jesse Peltzer,
In this episode of the Learnings and Missteps podcast, Jesse revisits a conversation with Heather Jones of Archer Estimation and Consulting. Heather shares her insights on battling estimator burnout and stress, her journey to starting a business with her husband, Jake, and their lifestyle as digital nomads. They discuss the impact of traveling on reducing work stress, the importance of learning the local language, and how they manage their business on the go. Heather emphasizes the need for personal growth to better serve others and hints at unique approaches to improving the construction industry.00:00 Introduction01:01 Meet Ms. Heather Jones02:47 The Journey to Lima, Peru05:13 Starting Archer Estimation and Consulting06:34 Becoming Digital Nomads08:49 Learning and Adapting Abroad12:33 Tips for Traveling and Language Barriers12:55 Shoutout and Time Management Workshop15:46 Stress and Burnout in Estimating17:06 Balancing Work and Travel18:29 Roles and Responsibilities in the Business22:48 Challenges in the Estimating Industry32:25 Incentive Structures and Project Performance34:33 Starting a Business: The Cheat Code36:35 The Importance of Personal Touch in Business43:40 Balancing Work and Personal Life56:07 The Ripple Effect of Positive Change01:02:26 Conclusion and Final ThoughtsMake yourself a priority and get more done: https://www.depthbuilder.com/do-the-damn-thing Download a PDF copy of Becoming the Promise You are Intended to Behttps://www.depthbuilder.com/books
Topics Discussed:04:23 – Automation with a Personal Touch 07:27 – Using CRMs for Authentic Engagement 10:07 – What Pandemic-Era Tech Is Still Relevant 13:42 – Virtual Showings & Sight-Unseen Success 17:00 – AI Tools: Predictive Data, Staging & Copywriting 24:04 – Smart Tech for Pre-Qualifying Clients 29:11 – Data vs. Insight: How to Interpret What Matters 36:07 – Using Tech to Save Time, Not Replace Relationships43:09 – Final Thoughts: Tech That Strengthens Trust
In this Profit Like It's Hot Summer Webinar Series session, host Heather Haro sits down with Doug Supon from RxOneShop to uncover how smart buying strategies can transform your pharmacy's bottom line. Doug shares insider tips on negotiating better deals, making your purchasing decisions work harder, and finding opportunities to increase margins — all without sacrificing quality or patient care. **Show Notes:** 1. **Introduction** [0:00] 2. **Overview of Go Mango Meds** [4:20] 3. **Ease of Use and Personal Touch** [2:29] 4. **Negotiation and Pricing Strategy** [4:25] 5. **Compliance and Onboarding Process* [7:39] 6. **Price Checker Tool and Specialty Partners** [10:19] 7. **Short Dated Products and Advanced Strategies** [15:56] 8. **EDI and Personal Touch** [20:44] 9. **New Book and Final Thoughts** [25:30] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
CME credits: 1.00 Valid until: 11-08-2026 Claim your CME credit at https://reachmd.com/programs/cme/program-name/35985/ Hereditary angioedema (HAE) is a rare, potentially life-threatening genetic disorder characterized by recurrent episodic swelling of the skin, gastrointestinal tract, and airways. The core approach to treating HAE prioritizes the availability of effective on-demand acute therapy, early treatment to prevent attack progression, treatment of attacks, and long-term prophylaxis. Early treatment of all breakthrough attacks, regardless of severity and site, is critical to maximize efficacy and reduce morbidity and mortality. Ongoing management of HAE should include evaluation of breakthrough attacks and any concerns with the disease course and current therapy to decide if a therapy adjustment is warranted. In this educational series, expert faculty discuss the importance of early treatment and personalizing therapy, best practice for managing breakthrough attacks, and current and emerging therapies for HAE.
The Elephant In The Room Property Podcast | Inside Australian Real Estate
With property data becoming increasingly available, investors face a growing challenge: accurately interpreting the numbers. In this episode, Veronica and Chris speak with Matija Djolic, co-founder of HtAG Analytics, to discuss how investors can effectively use property data and avoid common mistakes. Matija outlines four essential questions investors need to address before making decisions, emphasizing the importance of clearly understanding risk profiles, investment timeframes, and personal objectives. He highlights frequent pitfalls, including chasing short-term gains, misunderstanding suburb-level data, and misinterpreting market "hotspots." This conversation equips investors with practical insights on responsible data use, clarifying when data can help… and when it might mislead. Whether you're an experienced investor or a first-time buyer, you'll gain valuable strategies for making smarter property decisions in today's data-rich environment. Episode Highlights 00:00 – Welcome 01:42 – The Origin of HtAG Analytics 03:35 – Key Questions for Property Investment 04:56 – Understanding Risk in Property Investment 12:35 – The Role of Data in Property Markets 15:30 – Challenges of Data Interpretation 17:57 – The Impact of Data Accessibility 24:37 – Strategies for Property Investment 34:11 – Navigating Tricky Real Estate Decisions 34:28 – Connecting with Veronica Morgan's Resources 35:12 – Understanding Property Scarcity and Sales Volume 36:01 – The Role of Data Accuracy in Real Estate 38:04 – Tech and Human Expertise in Real Estate 40:21 – Challenges with Real Estate Transparency 41:55 – The Importance of Personal Touch in Real Estate 43:10 – Buy and Hold vs Transacting Property 44:53 – Key Metrics for Long-Term Property Investment 46:11 – Affordability and Shifting Demographics 51:42 – Compounding Good Decision Making 55:32 – Common Myths in Real Estate 58:04 – Property Dumbo: A Cautionary Tale About the Guest Matija Djolic is the co-founder of HtAG Analytics and a leading data analytics coach specializing in the property investment sector. With a PhD in Organizational Psychology, Matija brings over seven years of experience guiding thousands of investors and buyer's agents through the complex maze of market analytics. Known for his expertise in both qualitative and quantitative pattern recognition, Matija empowers investors to make smarter, data-driven decisions that align with their long-term goals and risk profiles. His practical, no-nonsense approach challenges traditional investment assumptions, encouraging a more nuanced and informed understanding of property analytics. Connect with Matija Website: https://www.htag.com.au/ LinkedIn: https://www.linkedin.com/in/dr-matija-djolic-386475152/ Instagram: https://www.instagram.com/matijadjolic/ Facebook: https://www.facebook.com/matija.djolic.14/ Resources Visit our website: https://www.theelephantintheroom.com.au If you have any questions or would like to be featured on our show, contact us at: The Elephant in the Room Property Podcast - questions@theelephantintheroom.com.au Looking for a Sydney Buyers Agent? https://www.gooddeeds.com.au Work with Veronica: https://www.veronicamorgan.com.au Looking for a Mortgage Broker? https://www.alcove.au Work with Chris: chrisbates@alcove.au Enjoyed the podcast? Don't miss out on what's yet to come! Hit that subscription button, spread the word, and join us for more insightful discussions in real estate. Your journey starts now! Subscribe on YouTube: https://www.youtube.com/@theelephantintheroom-podcast Subscribe on Apple Podcasts: https://podcasts.apple.com/ph/podcast/the-elephant-in-the-room-property-podcast/id1384822719 Subscribe on Spotify: https://open.spotify.com/show/3Ge1626dgnmK0RyKPcXjP0?si=26cde394fa854765 If you enjoyed today’s podcast, don’t forget to subscribe, rate, and share the show! There’s more to come, so we hope to have you along with us on this journey! See you on the inside, Veronica & ChrisSee omnystudio.com/listener for privacy information.
This week on the Oakley Podcast, host Jeremy Kellett brings in Corey Huey, Kent Childers, and Dustin Eagle from the Oakley recruiting department as the group talks about the company's approach to recruiting and retaining top owner-operators. They cover Oakley's unique benefits—including pay for all miles, weekly settlements, anniversary and referral bonuses, fuel and insurance discounts, and no trailer rental fees—while emphasizing the importance of transparency, relationship-building, and setting clear expectations with recruits. Listeners gain insight into the daily challenges recruiters face, the company's supportive culture, how Oakley's commitment to its drivers sets it apart in the trucking industry, and so much more. Key topics in today's conversation include:Podcast as a Recruiting Tool (1:12)Basics of the Recruiting Call (4:34)Pre-Qualifying and Relationship Building (6:25)Explaining Pay Structure and Incentives (8:38)Anniversary Bonus Program (13:07)Company Culture and Personal Touch (16:23)Financial Benefits and Savings for Owner-Operators (18:12)Referral Bonus Program (20:34)Long-Term Recruiting and Relationship Management (24:37)High Standards and Application Rejection (26:29)Setting Expectations with Recruits (29:22)Recruiters' Multifaceted Roles (32:13)Retention Through Recruiting Process (34:06)Final Thoughts and Takeaways (36:21)Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com.
How Pet Business Owners Can Use AI: Your 'Personal Touch' Is Actually Holding You Back Are you scared AI will steal the soul of your pet business? If you're a pet sitter or dog walker clinging to the belief that AI is cold, impersonal, or "not for you," this episode will rock your world—in the best way possible. I'm diving deep into how pet business owners can use AI not just to save time, but to get their life back, serve more clients better, and still sound exactly like YOU. I'm walking you through mindset shifts, real-life applications, and why AI is actually the most powerful way to keep your personal touch while finally getting off the hamster wheel. It's part pep talk, part strategy session, and totally packed with love, truth, and a little kick in the pants (you know how I do). By the end, you'll either be running toward the future or realize you're already getting left behind. Let's fix that. In This Episode, You'll Learn... AI Doesn't Erase Your Personal Touch—It Enhances It You Can't Use AI Well Without a Solid Foundation Burnout Is Optional, Automation Is the Cure AI Isn't a Threat to Your Business. It's a Tool for Leadership You're Either Using AI Or Competing Against Those Who Are Timestamps 2:35 – Why pet industry resistance to AI is rooted in burnout, not values 4:58 – What AI actually requires from your business before it can help 9:15 – The 2025 way to handle tough client convos without losing your mind 15:54 – How AI is a leadership move (not laziness or cheating) 22:55 – The truth: AI won't take your job—but someone using it might take your clients Notable Quotes "AI is not here to replace your heart—it's here to amplify your humanity." "Pet business owners can use AI to work smarter, not harder—and still be more you than ever." "AI is not the enemy of authenticity. Burnout is." Resources & Links Try Magai: My favorite AI dashboard. Use code BELLA25 for $25 off/month Jump Consulting on YouTube Connect on IG: @bellavasta Ready to talk it out and get unstuck? Book a complimentary 20-min strategy call. Surround yourself with other forward-thinking petpreneurs. Join Bella's Mastermind. Watch all our Podcasts on YouTube Here is last week's episode: Transcript Welcome to another episode of Bella in Your Business. First, thank you so much for all the subscribes and likes — when you hit that like and share button, it really helps. It's the best thing you can do for any creator. I've seen it in the stats and I genuinely appreciate it. Something new: you can now watch the video version of this podcast on Spotify and YouTube. We've created an omnipresence where you can either listen or watch. This shift was by request, and let me tell you — it's a labor of love. It's 7:01 AM, my daughter's in the other room playing, and we just wrapped up birthday weekend — hers and mine. I'm exhausted and recording this in hair and makeup, even though pajamas with no video would be easier. I hope you appreciate the video and if you do, please like, subscribe, comment, and leave a review. We're coming up on 450 episodes — wild. I started this when she was in the hospital over a decade ago. If you have suggestions for the 450th episode, send them in — this podcast is as much yours as it is mine. Today I want to talk about AI and the concern around losing personal touch. I hear this a lot. But I want to go at a pace that aligns with where most pet sitters and dog walkers are. I'm ready to sprint, but I know we need to get on the same page before opening Pandora's box. AI requires everything to be written down — emails, SOPs, handbooks, job descriptions — because it needs something to be trained on. You also have to understand that AI is just a tool — practically free — but not always right. You need to know when and where to insert personal, human touch. And here's the blunt truth: from July 22, 2025 forward,
You are in for a treat as we discuss current trends in the coaching industry in today's episode. You'll learn strategies for stepping up and standing out in a highly competitive market. Join us to hear practical insights from today's expert guest!Joanna Lott is a business coach who helps qualified coaches attract clients with honesty, not hype. As the host of the Women in the Coaching Arena podcast, a top 2% globally-ranked show, she provides practical strategies to help coaches grow thriving, sustainable businesses. With a track record of successfully selling executive and career coaching services to organizations and individuals, Joanna has supported hundreds of coaches in building profitable, integrity-driven businesses through strategic marketing. She is the co-founder of the One Stop Coach Shop, which offers instant access to templates, tools, and resources specifically designed for coaches. As an ICF Associate Certified Coach holding an ILM Level 7 Certificate in Executive Coaching and Mentoring, Joanna brings a wealth of practical experience and professional expertise to her work. Show Highlights:The return of in-person coaching, even as a hybrid model of connection, is impactful.Your marketing should show who you are and attract YOUR kind of people.Leverage opportunities (like a podcast) to stand out and bring value. Joanna's tips for standing out in a competitive coaching environment: use “bots” and tools, differentiate yourself with a catchphrase, run immersive workshops, be authentic, and be different“Coaching with purpose” means finding a mission or social justice issue that people want to get behind with you. (Figure out your mission by asking, “What makes me angry?”)Shine your light by unapologetically claiming your space!Joanna's advice to young coaches who fear the hatersKey takeaways from Joanna: “You'll gain so much by going on a visibility mission as far as learning your own voice, building your confidence, and gaining self-esteem. There is so much to gain in the biggest personal growth journey of your life.”Resources:Connect with Joanna Lott:Website, Women in the Coaching Arena podcast, The 2025 Coaches Planner, LinkedIn, and FacebookBook mentioned in this episode: The Art of Gathering by Priya ParkerConnect with Meg:ENROLLING NOW FOR THE FALL MENTOR PROGRAM beginning in August. Click here for more information and sign up now! Explore the STaR Coach Community and see what's available there for you!Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every...
What if the secret to more leads wasn't just more ads, but the way your message shows up everywhere?Welcome to Gym Marketing Made Simple—where marketing meets clarity, and client growth is finally within reach. This show is your go-to resource for making smart, straightforward moves to grow your gym and increase revenue without getting lost in complex tactics.Episode Highlights:In this episode, David Rubin, owner of Courage Fitness in Durham, NC, shares how his gym went from 30 organic leads a month to over 80 and how pairing paid ads with a clear, consistent message helped drive over $83,000 in monthly revenue. He discusses the halo effect of advertising, the importance of message alignment across all platforms, and how gym owners can utilize both automation and a human touch to nurture leads effectively.Key Insights:Paid ads don't just bring in paid leads—they also boost organic traffic when done right.A consistent message across your website, social media, and ads builds trust and improves conversions.The halo effect of ads enhances brand awareness and amplifies its impact across all channels.Automation is helpful, but keeping it personal is what makes clients feel seen.A high barrier to entry (like personal training) can attract better-quality leads.Manual tracking gives clearer insights into the sales journey.A diversified marketing strategy is more sustainable than relying on one source.Long-term gains often come from short-term patience and consistency.Episode Chapters:00:00 Intro01:40 Dave Rubin's Client Experience and Success.05:04 The Halo Effect and Marketing Strategy.23:15 Lead Nurturing and Sales Process.23:46 The Role of Technology and Personal Touch.28:33 Advice for Gym Owners on Paid Marketing.If this episode has helped spark new ideas for your gym's growth, please share it with someone who needs it, or join the conversation with us. Marketing doesn't have to be overwhelming when you're not doing it alone.Thanks for tuning in to Gym Marketing Made Simple. We're grateful to have you here. Make sure to catch the next episode—we're just getting started.
Lindsay and Tim discuss the challenges photographers face during the busy wedding season, emphasizing the importance of managing stress and anxiety. They share practical tips for maintaining a healthy work-life balance, effective client communication, and the significance of self-care. The conversation also highlights the need for photographers to embrace their unique journeys and celebrate small wins, while providing actionable advice for navigating the hectic nature of the industry. Want us to feature your question, photography story, or industry hot take on an episode? Send us a DM, voice note, or video on instagram @TheShootYourShotPodcast. Your privacy is important to us. If you want to remain anonymous just let us know :) Sign up with Imagen AI to streamline your photo editing and get 1500 edits free! Sign up below for this rad AF offer: https://tinyurl.com/mt46dz6n Become an IG reel-creating machine with Social Templates! with Promo code: LINDSAY. socialtemplates.co/lindsay Chapters 00:00 Introduction and Grounding Exercise 02:30 Navigating the Messy Middle of Wedding Season 05:08 Understanding Stress vs. Anxiety 07:55 Helpful Daily Habits for Photographers 10:38 Client Communication and Managing Expectations 13:29 The Importance of Personal Touch in Client Relations 15:59 Staying Cool and Comfortable During Shoots 18:36 Healthy Lifestyle Choices for Photographers 21:22 Avoiding Comparison and Embracing Your Journey 24:21 Final Thoughts and Encouragement
In the continuation of their conversation, Mark and “El Paso” Sam Trimble continue their thought-provoking dialogue, exploring the intersection of AI, faith, creativity, and human connection. They reflect on how meaningful conversations, vulnerability, and small acts of kindness can ripple through communities and change lives. They share personal stories about love and legacy, the power of music in community bonding, and the value of long-form conversations in understanding complex ideas. The discussion also touches on overcoming fear, embracing change, and the significance of intentional conversations in fostering connections. Keep up with Sam on his webpage! Takeaways Faith is a deeply personal concept that varies for everyone. Every friend was once a stranger, emphasizing the importance of connection. Being open to conversations can lead to unexpected friendships. Differentiation in business is crucial for success. Small acts of kindness can create a butterfly effect. The universe provides opportunities when we are open to them. Creativity can be enhanced through technology and innovation. Personal touch in business fosters loyalty and repeat business. We are all capable of being the change we want to see. Graduation signifies a new beginning, not an end. Living authentically means embracing vulnerability. Constructive criticism can lead to personal growth. Mentorship plays a crucial role in guiding others. True love leaves a lasting legacy. Music has the power to unite communities. Long-form conversations provide depth and understanding. Embracing change is essential for growth. Fear often holds us back from taking the first step. Intentional conversations foster deeper connections. Chapters 05:18 Exploring Faith and Personal Beliefs 10:17 The Power of Connection and Conversations 16:31 Creativity and Innovation in the Digital Age 24:39 The Impact of Personal Touch in Business 30:13 The Butterfly Effect of Kindness 40:50 Celebrating Milestones: Graduation and Commencement 43:02 Living Authentically: Embracing Vulnerability 46:24 The Impact of Constructive Criticism 49:56 Coaching and Mentorship: Guiding Growth 52:00 True Love and Legacy: Personal Stories 55:04 The Power of Music and Community 58:09 Long-Form Conversations: Depth Over Soundbites 01:03:50 Navigating Change: Embracing New Ideas 01:09:05 Overcoming Fear: Taking the First Step 01:14:46 The Value of Intentional Conversations Affiliate Links: Unleashing the Power of Respect: The I-M Approach by Joseph Shrand, MD This episode is brought to you in part by SecuriTitle, a fractional paralegal service assisting with all things real estate in Massachusetts and New Hampshire. Stay connected with the Joze.ai team on LinkedIn! Interested in recording your podcast at 95.9 WATD? Email clarissaromero7@gmail.com
Go to https://cozyearth.com and use code HUMANHR for 40% off their best-selling sheets, pajamas, towels, and more. And if you get a post-purchase survey? Let them know you heard about Cozy Earth right here.In this episode, Traci Chernoff and Jennifer Hahn discuss the integration of AI in recruiting, emphasizing the importance of maintaining a human touch in the hiring process. They explore how AI can enhance efficiency, the strategic role of recruiters, and the significance of personal branding in resumes. The conversation also addresses fears surrounding AI in the workforce and the necessity of human discernment in candidate evaluations.Chapters00:00 Introduction to AI in Recruiting02:56 The Role of AI in Enhancing Recruitment05:54 Strategic Human Element in AI Utilization08:56 AI Tools and Candidate Experience12:01 Navigating AI Fears in the Workforce14:57 The Importance of Personal Touch in Resumes18:05 Standing Out in the Job Market20:57 Assessments and AI in Candidate Evaluation23:56 The Human Touch in Recruitment Processes27:08 Final Thoughts on AI and Human InteractionWe hope you enjoyed this episode with Jennifer Hahn. If you found our discussion insightful, we'd like you to take a moment to rate our podcast. Your feedback helps us grow and reach more listeners who are passionate about these topics. You can also leave a review and tell us what you loved or what you'd like to hear more of - we're all ears!Don't forget to rate, review, and subscribe! Plus, leave a comment if you're catching this episode on Spotify or YouTube.About Our Guest: Jennifer Hahn is the Founder & CEO of J Recruiting Services, a boutique recruiting firm that partners with leading retail brands across the U.S. to deliver top-tier talent. Jenn's professional journey began as a District Manager for a Top 10 Global Retailer, where she successfully led operations teams for five years. She later transitioned into sales leadership roles before finding her true calling in recruiting. It didn't take long for Jenn to realize she had discovered her zone of genius. In 2017, Jenn founded J Recruiting Services to serve the industry she knows and loves—retail. A self-proclaimed “retail nerd,” she created the firm to deliver tailored recruiting solutions that align with her clients' unique needs. Today, as CEO, Jenn leads her team in placing top talent in roles across store operations, warehouse leadership, and executive positions for major retail brands across the nation. Her team's mission is clear: deliver exceptional results that encourage both clients and candidates to expect more from external recruiters. They're more than just recruiters—they're true partners.Recognized as a Top Woman in Grocery by Progressive Grocer in 2023 and featured in Yahoo Finance, Jenn is passionate about giving back. She is a member of NextUp, an organization advancing women in business, and mentors veterans transitioning to corporate careers through American Corporate Partners (ACP). Jenn's commitment to empowering others and connecting great people to great opportunities is at the heart of everything she does.Connect with Jennifer Hahn here:LinkedIn: https://www.linkedin.com/in/jenn-hahn-5698b66a/ and https://www.linkedin.com/company/jrecruitingservices/ Website: https://jrecruitingservices.com/ Facebook: https://www.facebook.com/JRecruitingServices/ Connect with Traci here: https://linktr.ee/HRTraciDisclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company by whom Traci Chernoff is actively employed.Please note that this episode may contain paid endorsements and advertisements for products or services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.
Summary In this episode of the Customer Service Revolution podcast, John DiJulius discusses the critical importance of human experience in business, emphasizing that while technology can enhance service, it cannot replace the unique value of personal interactions. He introduces the concept of URX (You Are the Experience) and highlights the decline of people skills across generations, particularly among younger employees who are often 'relationship disadvantaged' due to their upbringing in a digital world. DiJulius advocates for businesses to prioritize training in connection skills and to foster a culture that values meaningful relationships, both internally among employees and externally with customers. In this episode, John DiJulius III and Denise Thompson explore the importance of curiosity in conversations, the significance of personal touches in business relationships, and the philosophy of pursuing greatness. They discuss how focusing on others, listening actively, and finding gifts in every interaction can lead to stronger connections and greater success in both personal and professional realms. Takeaways URX stands for 'You Are the Experience' and emphasizes the importance of employee engagement. Technology is easily replicable, but the human experience is unique to each business. Companies must prioritize training in people skills for all generations. Younger generations are often 'relationship disadvantaged' due to technology. In-person interactions are crucial for developing people skills. Loneliness affects all generations, not just the young. Social media contributes to a decline in real-life social skills. Employers play a key role in teaching connection skills to employees. The Ford method (Family, Occupation, Recreation, Dreams) helps build rapport. Making meaningful connections can significantly impact personal and professional lives. Focus on the other person to build rapport. Curiosity is key in conversations. Listening is more important than talking. Personal touches can enhance business relationships. Gifts in conversations can strengthen connections. Pay attention to details shared by others. Interrupting can hinder effective communication. Avoid stealing someone's thunder in conversations. Pursuing greatness requires more than just doing your best. Achieving greatness is a continuous journey. Chapters 00:00The Importance of Experience in Business 04:07Building Relationships in the Workplace 09:52The Impact of Technology on People Skills 15:02Teaching Connection Skills in the Workplace 27:35The Journey to Career Choices 30:55The Art of Curiosity in Conversations 34:52Incorporating Personal Touch in Business 38:19Finding Gifts in Every Conversation 42:13The Philosophy of Pursuing Greatness Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership: https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors: tdg.click/claudia Secret Service Blog: https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.
Running ads or tapping your personal network, which one should you focus on? In this episode, Iva and Desiree break down both pathways so you can build a leveraged business that aligns with your values and gets results. Whether you're brand new or ready to scale, this convo will help you craft a strategy that feels aligned and wildly effective. Important Links: Momergy Essentials - Home | Momergy Essentials Iva Perez - The Momergy Movement Desiree Gonzalez - Oily Essentials Follow us on: Facebook Facebook Mom Bosses Abroad Instagram@Mom.bosses.abroad Instagram @MomergyMovement Instagram @desiree_oilyessentials Instagram Resources Hey, Mama!
Richard Gearhart and Elizabeth Gearhart, co-hosts of Passage to Profit Show interview Jed Morley from Backstory Branding, Rick English from UP Advisors and David and Monica Kowalski from Lebowski's Kool-Luah. Is your brand BBQ-worthy or headed for an HR complaint? In this episode of Passage to Profit, branding expert Jed Morley, founder of Backstory Branding, dives deep into what makes a brand trustworthy, memorable, and scalable. From uncovering the power of the golden rule to aligning your team with purpose-driven messaging, Jed shares smart, strategic insights every entrepreneur needs to hear. Whether you're building a law firm, podcast studio, or nationwide community, this episode will help you brand with heart—and results. Read more at: https://www.backstorybranding.com/books/building-a-brand-that-scales Rick English is the Founder and Chief Consultant of Up Advisors a Business Consulting & Coaching Firm that he founded after 22 years in leadership roles. Up Advisors works with companies that are growing but lack structure, are stagnating and want to get back on track, are struggling and need fresh insights, are led by entrepreneurs who are burned out and need to be refreshed and firms in the midst of leadership transitions. Read more at: https://www.myupadvisors.com/ David and Monica Kowalski are the founders of Lebowski's Kool-Luah, an award-winning blend of bold coffee and smooth liqueur in one seriously chill bottle. Brewed with love in Colorado Springs, this righteous concoction is perfect over ice, mixed into a classic cocktail, or sipped straight when the vibe is just right. However you pour it, Kool-Luah brings the flavor, the nostalgia, and just enough kick to keep things interesting. Read more at: https://www.lebowskiskoolluah.com/ Whether you're a seasoned entrepreneur, a startup, an inventor, an innovator, a small business or just starting your entrepreneurial journey, tune into Passage to Profit Show for compelling discussions, real-life examples, and expert advice on entrepreneurship, intellectual property, trademarks and more. Visit https://passagetoprofitshow.com/ for the latest updates and episodes. Chapters (00:00:00) - Passing Through Business: How to Grow Your Business(00:00:26) - Passage to Profit(00:01:48) - How to Overcome Self-Doubt as an Entrepreneur(00:04:01) - What Does Your Brand Want To Be?(00:05:43) - Brand Trust: How to Win(00:10:45) - The Brand Strategy and Message Framework(00:12:42) - How to Communicate Your Brand(00:13:57) - How to Build a Brand With a Personal Touch(00:18:51) - How to Build a Brand for Your Podcast(00:20:14) - Best Branding Examples(00:21:17) - Should the Pope Be Protected?(00:25:39) - The Cheap Car Insurance Hotline(00:26:39) - Passage to Profit: Branding 101(00:27:21) - Elizabeth's Spotlight(00:29:09) - Podcasting: Is This a Good Fit for You?(00:29:46) - They're Going After Chicken!(00:32:20) - How to Make Your Business Run Better(00:33:20) - What's the Best Business Bookkeeping Software? QuickBooks(00:38:33) - Three Must-Have Jobs for Window Film Businesses(00:39:08) - When Do You Make a Hiring?(00:42:07) - What Entrepreneurs Need To Do To Grow Their Business(00:44:28) - Kulua: A Nostalgic Blend of Coffee and L(00:49:01) - White Russian(00:51:47) - The Lebowski's Kulua(00:54:23) - Your tax doctor--call now if you owe more than $10(00:55:22) - Passage to Profit(00:55:58) - Rick English(00:56:56) - What is your secret to success?(00:57:37) - I Went To A Hospital Opening(01:00:05) - P2P
In this episode I dive into the often overlooked topic of founder-led sales. I discuss the common struggle many business owners face in handling various roles, especially holding onto the sales process for too long. I highlight the importance of delegating parts of the sales process, such as discovery calls and lead generation, to create a more scalable and efficient sales machine. I emphasize the need for documented, repeatable processes, clear client qualification guidelines, and the use of enablement materials. Additionally, I provide actionable insights on setting achievable sales goals, tracking key metrics through a CRM, and gradually transitioning to a role of sales coach while hiring sales reps. This episode is filled with practical advice to help you refine your sales strategy and overcome the bottlenecks that hinder your business growth. What You'll hear in this episode: [00:45] The Importance of Sales in Business [01:20] Challenges of Founder-Led Sales [02:10] Outsourcing and Delegating Sales Processes [04:45] Creating a Scalable Sales Machine [07:00] Setting Sales Goals and Metrics [08:45] Transitioning Out of the Sales Process [11:05] Leveraging Technology and Personal Touch in Sales [12:55] Incentives and Forecasting for Sales Teams If you like this episode, check out: Increase Your Earnings Without the Sales Struggle Sales Conversations That Convert with Nikki Rausch Stop Waiting and Start Scaling with Sam Vander Wielen Want to learn more so you can earn more? Visit keepwhatyouearn.com to dive deeper on our episodes Visit keepwhatyouearncfo.com to work with Shannon and her team Watch this episode and more here: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Connect with Shannon on IG: https://www.instagram.com/shannonkweinstein/ The information contained in this podcast is intended for educational purposes only and is not individual tax advice. Please consult a qualified professional before implementing anything you learn.
Imagine this: you've finally finished building your product after countless late nights. The code works, the demo is ready, and your first prospect is waiting. Your heart races because you know one thing for sure: if this person says no, nothing else matters. On this episode of the Grow Your B2B SaaS Podcast, host Joran Hofman chats with Zoltan Vardy, founder of The Launch Code, about why this exact moment is so important. As a founder, you're not just pitching a product—you are the product's voice, its story, and its proof. Customers don't care about fancy features or your funding round. They care about solving their pain. And when that pain is real, they need someone who truly understands it—you. Founder-led sales give you the chance to connect directly with buyers, test your messaging, and build trust in ways no marketing tool can. According to Zoltan, it's not just about selling. It's about leading with purpose, listening deeply, and learning fast. If you're not leading the charge, you're missing the biggest growth opportunity your startup has.Key Timecodes(0:00)- Importance of Solving a Problem in Sales (0:38)- Introduction to Founder-Led Sales and Guest Introduction (1:23)- Misconceptions About Sales for Tech Founders (2:40)- Case Study: Banners and the Importance of Problem-Solution Connection (3:27)- Why Founder-Led Sales is Crucial (4:40)- Example: Camp Map and Founder-Led Sales Turnaround (6:00)- Common Mistakes in SaaS Sales (7:20)- Zoltan's Blueprint for Successful Founder-Led Sales (9:44)- Starting Sales: Value Proposition and Customer Targeting (11:43)- Overcoming Fear and Pain of Selling (13:13)- Transformation Example: Action Audit (14:53)- Sales as a Transformation Process (16:07)- Challenges in Implementing the Blueprint (18:32)- Steps to Get Started with Sales Today (20:00)- The Myth of Hustle Culture and Real Sales Work (21:16)- AI in Sales: Enhancements, Not Replacements (23:30)- Preparing for Objections in Sales (24:16)- The Future of Sales with AI Integration (26:05)- Sales in Enterprise: Importance of Personal Touch (28:00)- Case Study: Dextery's Clear Problem-Solution Connection (30:01)- Iteration in Value Proposition and Market Fit (32:29)- Persistence in Entrepreneurship (32:39)- Summary of Key Advice on Founder-Led Sales (33:09)- Advice for Growing SaaS Companies: Zero to 10K MRR (33:55)- Advice for Scaling to 10 Million ARR (35:05)- Final Summary and Key Takeaways (37:21)- Zoltan's Offer: Free Chapter of The Launch Code Book (37:45)- Encouragement for Founders to Embrace Selling
This conversation delves into the importance of enhancing communication skills within the home service industry, focusing on call conversions, customer service, and the balance between technology and human interaction. Brigham discusses the impact of private equity on training, the necessity of ongoing coaching, and the role of leadership in achieving business success. They emphasize the need for technicians to improve their performance and the importance of understanding customer needs. In this conversation, the speakers discuss the evolving landscape of call centers, the importance of technology in customer engagement, and the need for better communication skills among technicians. They explore investment trends in the home service industry, the significance of personal touch in customer experience, and strategies for staying ahead in the market. Additionally, they provide insights for aspiring speakers and outline the onboarding process for Power Selling Pros. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Enhancing Communication Skills in Home Services 02:23 Identifying Blind Spots in Call Conversions 04:46 The Impact of Private Equity on Training 08:31 Maximizing Technician Performance and Lead Generation 11:56 The Importance of Comprehensive Customer Service 15:15 Balancing Technology and Human Interaction 21:33 The Role of Leadership in Business Success 24:57 The Value of Ongoing Training and Accountability 29:11 Rising Awareness in Call Centers 30:45 Leveraging Technology for Customer Engagement 31:51 The Importance of Technological Adaptation 33:07 Investment Trends in Home Services 34:54 Enhancing Customer Experience through Personal Touch 35:59 Training Technicians for Better Communication 39:17 Transforming Service into Sales 44:19 Staying Ahead in the Home Service Industry 47:35 Advice for Aspiring Speakers 57:21 Onboarding and Next Steps for Power Selling Pros
What happens when society loses touch with the sacred process of dying? Discover the transformative insights as we explore the “rebirth of death” and its significance. With Suzanne O'Brien, a dedicated registered nurse with more than two decades in hospice and oncology care, uncover the forgotten truths of end-of-life processes, the gaps in hospice care, and the profound impact of embracing death with understanding and appreciation. Get ready to challenge modern perceptions and embrace a holistic approach to end-of-life care. Suzanne O'Brien's mission is to empower family caregivers through practical education, and in this episode, she shares how her three-phase training program has reached over 369,000 people. Learn about the emotional and financial benefits of home wakes and funerals, and the inspiring potential of transforming traditional farewells into celebrations of life. Suzanne advocates for a positive end of life as a human right and invites listeners to engage in healing conversations about end-of-life care that can ease the burdens of grief. Join us as we spotlight the revival of home funerals and the unique concept of living wakes, offering a heartfelt alternative to conventional rituals. Discover the empowerment found in writing a first-person eulogy and legacy messages that echo love and gratitude, ensuring our memory continues to resonate with loved ones. Celebrate life's journey and the legacy we leave behind in this enlightening episode. We dive into: (00:00) The Rebirth of Death Seminar (11:41) Empowering Family Caregivers in End-of-Life (16:55) The Revival of Home Funerals (28:53) Celebrating Life With Living Wakes (35:19) Personal Touch in First Person Eulogies (51:07) Expressing Love and Legacy Messages If you found this podcast helpful, please Rate, Review, & Follow so we can reach more people. Links mentioned in this episode: Doulagivers Institute FREE Doulagivers Institute On-Demand Level 1 End of Life Doula and Family Caregiver Training Webinar Buy The Good Death Book The GOOD DEATH GOOD LIFE Live Monthly BOOK CLUB and Q&A 80-90% of a positive end of life depends on these two things: Knowing the basic skills on how to care for someone at the end of life and planning ahead - and Doulagivers Institute is giving you for both for FREE! Access them Below! Making your wishes known is one of the greatest gifts you can give to your loved ones. Download The Doulagivers 9 Choice Advance Directive now! FREE Doulagivers Institute On-Demand Level 1 End of Life Doula and Family Caregiver Training Webinar More about what we do at Doulagivers Institute - Click here!
Send us a textThe Customer Success Playbook podcast wraps up its enlightening three-part series with Kristen Nolan of Interview Valet by exploring the delicate balance between technology and human connection. In this forward-thinking discussion, Kristen reveals how she leverages AI as a strategic tool while maintaining authentic relationships. From using AI to identify unique client differentiators to employing dictation for efficiency, this episode offers practical ways to harness technology without sacrificing the personal touch. Hosts Roman Trebon and Kevin Metzger guide a conversation that demonstrates how AI can enhance rather than replace meaningful connections in customer success.Detailed AnalysisAs AI continues to transform business operations, customer success professionals face a critical question: Can technology actually strengthen human relationships rather than diminish them? This episode provides a refreshingly balanced perspective that avoids both technological evangelism and fearful resistance.Kristen Nolan's approach to integrating AI into client relationships stands out for its pragmatism and strategic focus. Working at Interview Valet, where "relationships are the ultimate currency" serves as a core value, Kristen has developed a methodology that leverages AI as a starting point rather than an end solution. Her process of using tools like ChatGPT to identify a client's unique differentiators demonstrates how AI can enhance relationship-building by providing deeper insights that might otherwise remain undiscovered.What makes this discussion particularly valuable for the customer success playbook is the emphasis on maintaining authenticity while embracing technological efficiency. Kristen's guidance on viewing AI outputs as "a baseline" that requires human refinement offers a practical middle path for CS professionals concerned about sounding robotic or inauthentic in client communications. As she notes, "AI can't make up personal stories for you," highlighting the irreplaceable value of human experience in building genuine connections.The hosts share equally practical applications, with Roman revealing how he uses AI to improve the tone and client-centricity of his communications—not by blindly copying AI outputs, but by using them as a mirror to recognize when his natural communication style might come across as too abrupt. This application addresses one of the most common challenges in customer success: ensuring that necessary direct communications don't damage valuable relationships.For customer success teams looking to scale their operations without sacrificing quality, this episode provides a framework for thoughtful AI integration. The discussion moves beyond theoretical benefits to share tangible techniques like using ChatGPT projects to maintain context, leveraging dictation for efficiency, and using AI to help craft more concise communications. These practical tips demonstrate how technology can free up time for meaningful relationship-building rather than replacing it.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CuPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.
Leadership Lessons from Elisha 8
In Matthew 8:1-4, Matthew presents the healing of a leper as compelling evidence that Jesus is our compassionate and sovereign Messiah. This encounter reveals four ways desperate and unclean sinners can rightly approach Jesus for grace, mercy, and healing.
In this engaging live podcast episode from Memphis, Heath Sheeran and Riley Talbot discuss a variety of topics ranging from music and culture to the intricacies of the insurance industry. Riley shares his journey from a college athlete to a successful insurance professional, emphasizing the importance of technology and human interaction in the field. The conversation also touches on the challenges of building a business from scratch and offers valuable advice for agents and carriers navigating the evolving landscape of insurance.Building a business from scratch requires a clear vision and adaptability.Technology should enhance, not replace, human interaction in insurance.Long-term sustainability is key for both agents and insurers.A balance between technology and personal touch is essential for growth.Riley emphasizes the importance of real-time data in decision-making.The insurance industry is evolving, and staying ahead requires innovation.Personal interests, like music and food, can enrich professional conversations.Chapters00:00Welcome to Insurance Town02:03Exploring Music and Culture04:54Riley's Journey in Insurance09:56Building a Business from Scratch12:52The Role of Technology in Insurance20:08Advice for Agents and Carriers22:50Fun and Personal Insights
In this episode of The Healers Café, Manon Bolliger, FCAH, RBHT (facilitator and retired naturopath with 30+ years of practice) speaks to Randy Lyman about integrating emotional intelligence and spirituality into business, the power of leading from the heart, and how true fulfillment comes from purpose—not just profit. For the transcript and full story go to: https://www.drmanonbolliger.com/randy-lyman Highlights from today's episode include: Randy Lyman People know that I'm there to support them and help them win, and when they feel safe, they get along better. They don't show up with their guard all protected, right? And they know that I'm there to help them succeed, then they're going to get behind my ideas Randy Lyman 10:50 And so if I'm a leader, that means I can't get the work done by myself. I have to involve other people, and when I'm able to get the best from the group, then, that gives me power, not from a place of ego, but from a place of being able to accomplish. Manon Bolliger And in healing, it's, it's much less structured. But there's really parallels that you can pull from both. And then another thing to notice is that there's, it's also relationship based. So you work with people in your organization the same way you work with clients. ABOUT RANDY LYMAN: Randy Lyman, The Purpose-Driven Leader, is a physicist and exited founder who has redefined what it means to create purpose-driven success in the building and growth of his multiple seven-figure companies. Randy combines decades of experience in business with a deep commitment to fostering emotional intelligence and spiritual grounding. His upcoming book, The Third Element, due to be released on March 18, 2025, makes these complex concepts accessible and actionable. Randy's entrepreneurial journey began in the technical world of physics and engineering, where he founded and grew a business that became an industry leader. Despite his professional success, he experienced a pivotal moment when he realized that stress and emotional disconnection were holding back his potential and the success of his team. This realization inspired him to focus on cultivating emotional awareness and creating a culture of belonging, which led to dramatic business growth and a renewed sense of purpose. The Third Element is the culmination of Randy's insights, offering readers a powerful framework to unlock the full potential of the Law of Attraction. It reveals the missing piece in manifestation that most people overlook—emotions. Randy teaches readers how unhealed emotions may be secretly shaping their reality and how to transform them into their greatest manifesting ally. By healing old wounds and embracing emotional awareness, readers can bridge science and spirituality to create lasting abundance and personal fulfillment. Today, Randy shares these principles with individuals and organizations seeking clarity, purpose, and transformation. His teachings equip others to harness the power of emotional intelligence, foster meaningful connections, and turn stress into a tool for personal and professional growth. His work is a testament to the idea that when people feel acknowledged and connected, they achieve extraordinary results in all areas of life. Beyond his professional endeavors, Randy is a craftsman at heart, designing custom motorcycle motors and restoring classic cars—a passion that reflects his love for precision and creativity. Married and deeply committed to his family and community, Randy exemplifies the balance of visionary ambition and grounded authenticity. His mission is to inspire others to heal, connect, and unlock their full potential, proving that the journey to abundance begins with emotional awareness and transformation. Core purpose/passion: Research shows that at least 75% of leaders lack emotional intelligence which can contribute to poor team performance and success. Randy would like to discuss The Role of Emotional Intelligence in Business Success. He will discuss how addressing emotional wounds and fostering emotional intelligence can lead to measurable business outcomes. He will provide tips on how leaders can practically apply these insights to improve team performance and achieve long-term organizational success. Facebook | Instagram | LinkedIn | ABOUT MANON BOLLIGER, FCAH, RBHT As a de-registered (2021) board-certified naturopathic physician & in practice since 1992, I've seen an average of 150 patients per week and have helped people ranging from rural farmers in Nova Scotia to stressed out CEOs in Toronto to tri-athletes here in Vancouver. My resolve to educate, empower and engage people to take charge of their own health is evident in my best-selling books: 'What Patients Don't Say if Doctors Don't Ask: The Mindful Patient-Doctor Relationship' and 'A Healer in Every Household: Simple Solutions for Stress'. I also teach BowenFirst™ Therapy through and hold transformational workshops to achieve these goals. So, when I share with you that LISTENING to Your body is a game changer in the healing process, I am speaking from expertise and direct experience". Manon's Mission: A Healer in Every Household! For more great information to go to her weekly blog: http://bowencollege.com/blog. For tips on health & healing go to: https://www.drmanonbolliger.com/tip Follow Manon on Social – Facebook | Instagram | LinkedIn | YouTube | Twitter | Linktr.ee | Rumble ABOUT THE HEALERS CAFÉ: Manon's show is the #1 show for medical practitioners and holistic healers to have heart to heart conversations about their day to day lives. Subscribe and review on your favourite platform: iTunes | Google Play | Spotify | Libsyn | iHeartRadio | Gaana | The Healers Cafe | Radio.com | Medioq | Follow The Healers Café on FB: https://www.facebook.com/thehealerscafe Remember to subscribe if you like our videos. Click the bell if you want to be one of the first people notified of a new release. * De-Registered, revoked & retired naturopathic physician after 30 years of practice in healthcare. Now resourceful & resolved to share with you all the tools to take care of your health & vitality!
Expedia Group is expanding its B2B business to include new offerings like flights, rental cars, and travel insurance, aiming to become a comprehensive platform for travel partners. Airbnb is enhancing its app by using user profiles to deliver personalized experiences based on travel preferences and companions, with CEO Brian Chesky envisioning profiles as central to its ecosystem. Meanwhile, optimism surrounds Abu Dhabi's upcoming Disneyland project, backed by developer Miral, as theme park attendance on Yas Island rose by 20% in 2024 despite past failures in the UAE's theme park sector. User Profiles Power Airbnb's Push Into Experiences and Services Expedia's B2B Push Grows: Adds Flights, Rental Cars, Travel Insurance UAE Theme Parks Often Fail. Can Disneyland Abu Dhabi Succeed? Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.
Send us a textIn this episode of Amazing Teams: TacoBytes, Una andDoug Dosberg tackle a spicy topic—cringe appreciation messages. You know the ones: "Thanks for all you do," "You're the best," or "Thanks for everything." We've all sent them. But are they actually meaningful?Una and Doug break down why these messages often fall flat—and how just a little more specificity can turn generic gratitude into something personal, memorable, and powerful. Learn a simple framework for writing better thank-you notes and hear real-time rewrites that hit all the right notes.
In this episode of the Woodpreneur Podcast, new host Jennifer Alger talks with Brendan Vande Kamp of Logs to Lumber about his unexpected entry into sawmilling and how he grew his business. They cover the shift from live edge slabs to dimensional lumber, the value of investing in better tools, and new revenue streams like cabin building. Brendan also shares insights on branding, certification, and building community through collaboration and knowledge-sharing. Takeaways Brendan Vande Kamp's sawmilling journey began unexpectedly, but his willingness to adapt and invest in better equipment transformed Logs to Lumber into a successful, multi-faceted business.The shift from live edge slabs to dimensional lumber reflects changing market demands, and tools like edgers help small sawmillers scale production efficiently.Brendan has found success in cabin construction, not only by offering customized builds with dovetail jigs but also by connecting personally with clients—turning each project into something meaningful.Certification plays a key role in building trust within the sawmilling industry, while branding and marketing (especially through social media and Google reviews) are essential for growth.The woodworking community thrives on collaboration and knowledge-sharing—Brendan encourages aspiring sawmillers to find their niche, engage with others, and never stop learning. Chapters 00:00 – Introduction to the New Era of Woodpreneur Podcast 01:23 – Brendan's Journey into Sawmilling 05:02 – The Evolution of Logs to Lumber Business 06:16 – Branding and Value Addition in Woodworking 07:58 – Shifting Focus: From Live Edge to Dimensional Lumber 10:52 – Innovations in Sawmilling: The Edger Experience 14:22 – Building Cabins: A New Revenue Stream 19:46 – Creating Custom Dovetail Jigs for Cabin Construction 25:14 – The Importance of Certification in Sawmilling 26:08 – Understanding Business Splits and Service Levels 29:41 – Sourcing Logs and Customization in Cabin Building 32:41 – Community Engagement and Personal Touch in Projects 35:12 – Marketing Strategies for Sawmilling Businesses 37:12 – Knowledge Sharing and Community Support 41:24 – Key Takeaways for Aspiring Sawmillers The Woodpreneur Podcast brings stories of woodworkers, makers, and entrepreneurs turning their passion for wood into successful businesses - from inspiration to education to actionable advice. Hosted by Steve Larosiliere and Jennifer Alger For blog posts and updates: woodpreneur.com To join a network of woodpreneurs: See how we helped woodworkers, furniture-makers, millwork and lumber businesses grow to the next level: woodpreneurnetwork.com Empowering woodpreneurs and building companies to grow and scale: buildergrowth.io Connect with us at: Instagram: https://www.instagram.com/woodpreneurnetwork/?hl=en Facebook: https://www.facebook.com/woodpreneurnetwork/ Join Our Facebook Group! https://www.facebook.com/groups/woodpreneurnetwork Join our newsletter: podcast.woodpreneur.com/ Connect with Brendan at: https://www.logtolumberva.com/about https://www.instagram.com/Logtolumber https://www.facebook.com/LogtoLumber/
Ever wondered how million-dollar deals happen behind closed doors? CL Turner, III, Founder and Managing Partner of Crescendo Capital Partners, underlines the critical role of building personal connections with founder-owner operators in private equity transactions, making it clear that it is more than just business; it is personal. He explains how the private equity industry goes beyond simply closing deals and focuses on building personal relationships. Drawing from his own life experiences and the firm's winning formula, CL reveals their unique strategy at Crescendo Capital Partners of convincing business owners to sell below market rates, offering them a second bite at the apple. In this episode of The Greatness Machine, Darius and CL talk about the dynamic world of private equity and the art of thriving in it, highlighting the significance of hard work and determination in becoming a successful figure in the industry. The interview takes an unexpected turn as CL shares his passion for creating music and the joy he finds in serendipitous moments. Topics include: What inspired CL to start Crescendo Capital Partners CL talks about his passion for music and his plans to release songs every year Transitioning from an intermediary to a principal in the investment world Why it is important to assess the malleability of founder-operators CL shares three key elements to succeed in private equity And other topics… Connect with CL: Website: https://crescendocap.com/ LinkedIn: https://www.linkedin.com/in/c-l-turner-iii-07915a2 Facebook: https://www.facebook.com/cl.turneriii/ Connect with Darius: Website: https://therealdarius.com/ Linkedin: https://www.linkedin.com/in/dariusmirshahzadeh/ Instagram: https://www.instagram.com/whoompdarius/ YouTube: https://therealdarius.com/youtube Book: The Core Value Equation https://www.amazon.com/Core-Value-Equation-Framework-Limitless/dp/1544506708 Sponsored by: Huel: Try Huel with 15% OFF + Free Gift for New Customers today using my code greatness at https://huel.com/greatness. Fuel your best performance with Huel today! Indeed: Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/DARIUS. NPR Tech Unheard Podcast: Tune into Tech Unheard from Arm and NPM—wherever you get your podcasts. Shipstation: Go to shipstation.com and use code GREATNESS to sign up for your FREE trial. Shopify: Sign up for a $1/month trial period at shopify.com/darius. Write a review for The Greatness Machine using this link: https://ratethispodcast.com/spreadinggreatness. Learn more about your ad choices. Visit megaphone.fm/adchoices
A new MP3 sermon from The Narrated Puritan is now available on SermonAudio with the following details: Title: The Personal Touch (The Pastor in Prayer) Subtitle: The Pastor In Prayer Speaker: C. H. Spurgeon Broadcaster: The Narrated Puritan Event: Audiobook Date: 4/18/2025 Length: 10 min.
Today we explore the future of personalization in ecommerce with Ewoud Frielink, CTO of Omoda. As a leading Dutch fashion retailer, Omoda is pushing the boundaries of AI-driven experiences. Ewoud shares how the company launched its AI stylist, refined its omnichannel approach, and harnessed generative AI to bring boutique-style service to scale. Tune in for expert insights from the forefront of fashion and technology.
Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Recorded at the 45th annual Mobile Air Climate Systems Conference (MACS 2025) in Orlando, Florida, Rob Bollinger shares the unique story of his third-generation family business, emphasizing their commitment to personal service and the legacy of his grandfather, who invented the overflow bottle system. The discussion also touches upon industry trends, the challenges of price competition, the evolution of AC systems with electric vehicles, and Bollinger's future plans for the business. Rob Bollinger, ABC Radiator, Baltimore, MD. https://www.facebook.com/abcradiator401 Show Notes Watch Full Video Episode MACS Training Event & Trade Show: https://macsmobileairclimate.org/ National Automotive Service Task Force (NASTF): https://wp.nastf.org/ Koura: https://www.kouraglobal.com/ Honeywell: https://www.honeywell.com/us/en Introduction to MAC Conference (00:00:00) Guest Introduction: Rob Bollinger (00:02:17) Rob's Family Business Legacy (00:02:52) Personal Touch in Deliveries (00:03:52) Customer Engagement During Deliveries (00:04:30) Rob's Background in the Business (00:06:08) Regrets About Family Business (00:06:22) Coolant Reservoir Bottle Invention (00:07:40) Patenting the Invention (00:08:25) Legacy of the Invention (00:09:48) Cash vs. Cashless Transactions (00:10:05) Honesty in Business (00:15:46) Future of Specialty Shops (00:16:20) Customer Outreach (00:16:30) Changes in Radiator Industry (00:16:54) Hiring Challenges (00:18:11) Golfing and Business Balance (00:18:39) AC Industry Challenges (00:20:10) Leak Detection Methods (00:20:57) Future Plans (00:21:50) Real Estate and Business Stability (00:22:28) Family Support (00:23:33) Training and Industry Updates (00:24:26) Vendor Interaction at Conferences (00:25:08) AI Repair Discussion (00:25:55) Reflection on the Conversation (00:26:09) Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at...
In this episode, I had the pleasure of welcoming back Katherine Studley, the founder of The Only Consultant and Prisma Tax Group. Katherine specializes in providing judgment-free tax preparation and bookkeeping services for OnlyFans models, strippers, and exotic dancers. She shares her journey, the unique challenges her clients face, and how her firm offers a safe space for individuals in the spicy industry to handle their financial needs without fear of discrimination or harassment. We dive into the nuances of tax preparation for these professions, the importance of empathy and customer service, and the proactive steps her firm takes to ensure clients feel supported and understood. Whether you're in the spicy industry or simply interested in learning about a unique niche in tax services, Katherine's insights offer valuable lessons on trust, empathy, and specialized financial care What You'll hear in this episode: [0:50] Meet Katherine Studley: Tax Accountant for the Spicy Industry [2:45] Challenges Faced by Clients in the Spicy Industry [5:20] The Importance of Empathy in Tax Services [10:00] Customer Service in Accounting [17:10] Managing Client Expectations and Workload [20:30] Handling Tax Extensions and Payments [23:15] Understanding the IRS: A Macro Perspective [24:40] Dealing with IRS Notices: Don't Panic! [28:50] Unique Tax Challenges for Exotic Dancers and Sex Workers [30:35] Building Trust and Navigating Banking Issues [32:15] The Importance of Personal Touch in Client Communication [36:05] Balancing Automation and Personalization If you like this episode, check out: Mastering Your Messaging with Meghan Clor Discover Your Value by Serving More with John Ray Dildos are Deductions Too with Katherine Studley Learn more about Katherine's services: https://www.theonlyconsultant.com/ https://www.prismatax.com/ Connect with Katherine on TikTok Kat the_only_consultant Connect with Katherine on LinkedIn https://www.linkedin.com/in/katherine-studley Connect with Katherine on IG kstudley_ Want to learn more so you can earn more? Visit keepwhatyouearn.com to dive deeper on our episodes Visit keepwhatyouearncfo.com to work with Shannon and her team Watch this episode and more here: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Connect with Shannon on IG: https://www.instagram.com/shannonkweinstein/ The information contained in this podcast is intended for educational purposes only and is not individual tax advice. Please consult a qualified professional before implementing anything you learn.
Are you ready to discover how a company can truly put the customer first and inspire a community through music? In this episode of Thrive LouD with Lou Diamond, we dive into the remarkable journey of Sweetwater, a company that has become a pillar in the music and audio industry. Our guest, Justin Dunbar, the Director of Customer Experience at Sweetwater, shares the story of the company's growth from its humble beginnings in the back of a VW bus to becoming a billion-dollar business with a unique focus on customer relationships. Key highlights of the episode include: The Origin Story: Learn about Chuck Surack's vision in the late '70s that led to the creation of Sweetwater and how the company's foundation in customer experience has remained strong to this day. Building Connections: Justin explains the important role of sales engineers and how they create personalized experiences for Sweetwater customers by sharing their expertise and passion for music. Handling a Pandemic Surge: Discover how Sweetwater adapted during the COVID-19 pandemic to accommodate an influx of new customers, particularly in the booming podcasting and home studio markets. Community Engagement: Justin shares Sweetwater's impact on the local community in Fort Wayne, Indiana, through charitable initiatives, music education, and support for local nonprofits. To delve deeper into Sweetwater's offerings and learn how they can elevate your musical journey, visit Sweetwater.com and explore their extensive range of products, expert advice, and remarkable customer service. Join us on this episode to understand why Sweetwater is not only a leader in audio equipment but also a champion of customer experience and community engagement. TIMESTAMPED OVERVIEW 00:00 Building Customer-Centric Music Experiences 05:52 Tailored Sales Engineer Matching 09:14 Sweetwater's Personal Touch Experience 12:29 Sweetwater's Impact on Fort Wayne 13:56 Sweetwater's Boom During COVID 17:24 Sweetwater's Unmatched Audio Gear Sales 24:12 Sweetwater's Employee Wellness Culture 25:40 Sweetwater's Expert Community & Innovation Follow Us:
I did something crazy. I cloned myself. Yep, you heard that right. But not in some sci-fi, mad scientist kind of way. I've created Graham AI, a digital version of me that's designed to help you grow your business faster, smarter, and with way more confidence. It's like having me as your personal coach, available 24/7, to answer your questions, guide your strategy, and help you crush your goals. In this episode, I'm breaking down how it works, why I did it, and how Graham AI can be your ultimate business advantage. Let's dive in! ►► Ask Graham AI your #1 business question right now: http://grahamcochrane.com/ai Chapters 00:00 Introducing Gram AI: The Digital Clone 02:01 The Role of Coaching and Mentorship 05:15 Leveraging AI for Business Growth 07:38 Interactive Features of Gram AI 10:41 Practical Applications of Gram AI 13:13 The Personal Touch of Gram AI 14:51 Conclusion and Call to Action Explore more on my website: https://www.grahamcochrane.com Follow me on Instagram @thegrahamcochrane
In this episode of the Young Dad Podcast, host Jey Young welcomes Carew Papritz, the Cowboy Philosopher, to discuss the importance of gratitude, legacy, and education in parenting. Carew shares his journey as an author and educator, emphasizing the significance of teaching children about gratitude and resilience through simple practices like writing thank you letters. The conversation also touches on the challenges of public education, the importance of literacy, and the role of parents in modeling positive behaviors for their children. Carew's insights inspire listeners to embrace gratitude as a powerful tool for fostering connection and kindness in their families. Takeaways Gratitude is a vital tool for addressing mental health issues in children. Walking your talk is essential; children learn by example. Thank you letters are a powerful way to express gratitude and build connections. Literacy is crucial for children's success; reading should be encouraged from a young age. Teaching kindness and respect starts at home and is reflected in daily actions. Gratitude practices can help children build resilience and cope with challenges. Public education often focuses on testing rather than fostering creativity and critical thinking. Parents should actively engage in their children's learning and reading habits. Creating lasting memories through unique experiences can inspire children. The importance of being present and valuing time spent with loved ones. Chapters 00:00 Introduction to the Young Dad Podcast 02:27 Meet the Cowboy Philosopher 04:33 The Legacy Letters: A Unique Perspective 08:45 The Journey to Writing Letters of Wisdom 14:57 Walking the Talk: Being a Role Model 20:46 The Power of Gratitude in Daily Life 24:20 The Importance of Thank You Letters 29:37 Teaching Kids Gratitude Through Writing 35:32 The Power of Personal Touch in Communication 42:38 Raising Kind and Compassionate Children 45:52 The Importance of Presence 47:40 Fostering Literacy in Children 51:38 Rediscovering the Joy of Reading 55:29 Inspiring Kids to Read 57:40 The Challenges of Public Education 01:05:36 Walking Your Talk as a Parent Check out the Website for Interactive Activity Guides, Resources, Full Transcripts, all things YDP- www.youngdadpod.com Clink the Link for YDP Deals (Joon, Forefathers &more)- https://linktr.ee/youngdadpod Want to be a guest on Young Dad Podcast? Send Jey Young a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/17304299436966453bcb0b95c