The Bookkeepers' Podcast

What does success look like for HMRC with Making Tax Digital – and what does it really mean for the bookkeepers doing the work on the ground? In this Leadership Takeover Session, Craig Ogilvie, HMRC's Director for Making Tax Digital, explains the “why” behind MTD for Income Tax, how it will change the UK tax system, and why he believes bookkeepers are central to making it work for small businesses. Get step by step guidance on MTD for Income Tax https://www.gov.uk/government/collections/making-tax-digital-for-income-tax?Utm_source=6fb Craig shares his journey from a low-income upbringing in Scotland, through 20+ years in government delivery, to leading some of the UK's biggest programmes – including the furlough scheme during the pandemic. He explains how his parents' values around kindness and optimism shaped his leadership style, why he focuses so heavily on people and psychological safety, and how that translates into the way he runs the MTD team today. You'll hear a clear, human explanation of what MTD for IT actually is: digital record keeping, quarterly updates and software-based filing for millions of self-employed people. Craig talks about the three big reasons behind it – reducing errors in the tax gap, modernising the UK's tax infrastructure, and creating better customer service through more timely data and nudges – and why he sees bookkeepers as uniquely placed to turn that into better conversations about cash flow, credit control and business performance. He also explains the scale of the change: rebuilding core systems, working with third-party software through APIs, and designing multiple agent functionality so both accountants and bookkeepers can support the same client. Craig describes travelling around the UK to meet real practices, how those conversations led to changes like faster sign-up journeys and multiple agent access, and why HMRC is committed to genuine co-creation rather than “rubber-stamping” decisions already made. The episode goes deeper into social mobility, confidence and financial understanding. Craig talks about seeing his dad's January “bag of receipts”, the construction sector's heavy representation in the first MTD cohort, and the financial literacy gap facing many sole traders. He reflects on sessions with unrepresented business owners, where a clear explanation – often from a bookkeeper or accountant – can quickly change how someone feels about digital tools, quarterly reporting and understanding their numbers. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

What does the future of bookkeeping actually look like when AI gets practical? Sabby Gill (CEO of Dext) breaks down what's changing, what won't, and how bookkeepers stay indispensable. You'll hear how a SaaS CEO thinks about time-saving automation, why “customer voice” should shape your roadmap (even in a practice), and why the human relationship side of bookkeeping becomes more valuable as systems get smarter. - Learn why Sabby speaks to 2–3 customers every day (and why he won't “pre-prep” the calls). - Use the “why + benefit + ROI” script to communicate change without losing clients. - Understand why employees come first (and how that protects customers). - Steal a leadership routine: town halls, skip-levels, surveys, and CEO onboarding 1:1s. - See what Dext is building next: AI that learns your edits, plus payments and more. - Reframe the real endgame: automation → advisory → better client outcomes. Learn what AI and Automation mean for the future of Bookkeeping with Dext's free guide: https://info.dext.com/ai-and-the-future-of-accounting-report?UTM_Source=6fb This conversation is for bookkeepers and accountants who feel the industry is in constant change (AI, HMRC updates, new processes) and want a clearer way to communicate value, without burning out. Timestamps 00:00 Introduction 00:18 Sabby's role at Dext and the business sale to IRIS 00:43 From finance admin to software leadership 02:35 What the gaming industry taught him about tech and sales 04:20 Psychometric insights: adapting your communication style 08:38 What a “normal day” looks like as CEO 09:21 The 2-customer-calls-a-day habit 10:54 “Time for business”: giving people time back 13:56 Time management and protecting your team from burnout 17:11 Engagement scores, surveys, and fixing the real issue 19:02 Communicating change: ask “why” and make the benefit simple 24:28 Small business lessons: why accountants become the first call 26:24 Hiring for diversity of thought (not just industry experience) 30:03 Calling lost customers: the feedback most leaders avoid 32:12 The Dext roadmap: AI that learns your repeated changes 36:06 What's coming next 37:21 Advisory is the endgame, and why humans still win 39:06 Dext's stance on direct vs partner relationships 40:03 Wrap-up ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this Leadership Takeover Session, Jack Choppin – employee number one at GoProposal (now GoProposal by Sage) and long-time head of Client Success – explains how bookkeepers can build confident teams, challenge clients on pricing and create “shock and awe” experiences that drive loyalty and growth. For UK bookkeepers bringing in their first team member, or trying to get braver with fees, this is a practical look at what real client success and culture actually feel like day to day. Download GoProposal's guide for running impactful client meetings: https://goproposal.com/blog/how-to-keep-your-client-at-the-heart-of-every-meeting-with-the-gloss-method/?UTM_Source=6fb Jack shares how he joined GoProposal on trust in the people before he fully understood the mission, what it was like to be 50% of the company's salary bill as the first hire, and how that level of transparency built belief and ownership. He talks about the famous “shock and awe” pack, why they poured huge energy into free trials, and how unscalable, high-touch onboarding helped them spot the right customers and turn them into raving fans long before they put card details in. You'll hear how GoProposal built a culture of caring deeply and challenging directly: sending physical packs, pre-branding apps, and offering training calls that didn't just show people where to click, but helped them feel ready to sit in front of a client and say, “Your price needs to go up.” Jack explains why true client success means challenging beliefs, not just being nice, and why the real measure of success isn't “do you understand the software?” but “are you willing to have that pricing conversation?” Jack also talks about the emotional side of building a business from the inside. He describes working with founder James Ashford, carrying the pressure of personal goals (like helping Becky leave her job), and learning not to become an “accidental diminisher” who has all the answers. Instead, he shows how asking team members to bring problems with proposed solutions builds confidence, autonomy and genuine leadership capability – the same mindset bookkeepers can use with both staff and clients. For practice owners, Jack shares what he learned as GoProposal grew and then moved through acquisition into Sage: how openness around targets builds buy-in rather than fear, where to draw the line between healthy pressure and stress, and how small firms can use their size as an advantage by involving team members closely in the journey. He also talks honestly about self-doubt, fear of getting it wrong, and how focusing on intent rather than outcome helps him act even when confidence feels shaky. This is essential viewing for bookkeepers who want to move beyond “just doing the work” and build a business where clients, team and founder are all truly invested in the same mission. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

Be honest: have you set up automation… but not really adopted it? In this episode of our Leadership Series, Paul Lodder (VP of Accounting & Product Strategy at Dext) breaks down how to use Dext automation to create capacity, improve real-time reporting, and move clients from reactive to in control. Download Dext's Compliance to Advisory Guide, here: https://info.dext.com/compliance-to-advisory-guide?UTM_source=6fb Paul shares what he saw moving from practice to product: most firms sign up to tools but don't adopt features deeply enough to get the outcome. You'll hear what “real-time bookkeeping” actually means, why regularity matters, and how to structure people, processes and products so automation sticks. What you'll learn: - Spot why firms “go digital” but still don't get full tool value (feature adoption is the gap). - Build a Dext champion role that improves automation performance across your client base. - Shift clients from quarterly compliance to real-time bookkeeping and decision-making. - Use automation and regularity to unlock dashboards, insights, and proactive conversations. - Understand where AI helps (proactivity and capacity) and where it won't replace you (relationships and empathy). Try Dext as a partner: https://dext.com/uk/partner?utm_source=6fb and explore how automation creates capacity. This episode is for bookkeepers and accounting firms who want to stop chasing paperwork, reduce admin, and deliver real-time value, without adding headcount. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this Leadership Takeover Session, Stuart Miller, Director of Public Policy and Technology Research at Xero, shares what's really happening behind the scenes with MTD, AI and financial literacy – and what it all means for UK bookkeepers. If you've ever wondered who sits in the rooms with government, regulators and tech companies speaking up for small businesses and their advisers, this episode joins those dots. Stuart didn't set out to be an accountant. He fell into practice to avoid paying rent to his parents, trained through AAT, and built his career in firms where tattoos, shaved heads and “not fitting the mould” were still frowned upon. He talks about the managers who backed him, the crying client whose tax-return anxiety helped him find his purpose, and the R&D projects where better tax advice funded real-world change – like extracting myrrh oil to support schools in Africa. Today, his role at Xero spans smart data, late payments, e-invoicing, unique business identifiers, AI policy and MTD. He explains what his week actually looks like: responding to consultations, sitting on smart data groups, meeting departments like Business and Trade, and feeding the voice of accountants and bookkeepers into policy. Find out about the benefits of becoming a Xero Partner, here: https://www.xero.com/uk/partner-programme/?UTM_Source=6fb The conversation also tackles AI. Stuart sees AI as an efficiency driver, not a replacement for bookkeepers. He talks about using AI to speed up reconciliation, summarise long email newsletters and surface insights, while the real value sits in the 20% of work that is deeply human: handling ambiguity, context and emotion. A big theme is financial literacy and social mobility. Stuart is passionate about closing the gap for people who were never taught about interest rates, APR or cash flow at home or at school. He talks about Xero's financial literacy campaign, which offers bite-size guidance and mentoring for people from disadvantaged backgrounds or those starting a business with no financial training. Crucially, it's open to everyone, not just software users, and supported by accountants and bookkeepers who volunteer their time to help. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this episode, Apron founder Bogdan Uzbekov explains how he built a 100+ person payments team, created a culture where people “do the work of their lives”, and why his 10-year vision includes building something in space. For UK bookkeepers, accountants and small business owners, this is a practical masterclass in leadership, team culture and modern business payments. The way you build your team and choose your technology stack directly affects cash flow, client experience and your capacity to grow. Bogdan shares what he learned in almost a decade in payments, how Apron was designed around accountants and bookkeepers, and the leadership principles he uses to scale quickly without losing quality. By the end of this episode, viewers will understand how high-growth fintech thinking can be applied inside a small UK bookkeeping practice. Hosted by Jo Wood and Zoe Whitman from The 6 Figure Bookkeeper, this Leadership Takeover Session connects real founder experience with the day-to-day reality of running a modern practice. Bogdan has spent nearly 10 years in payments, built Apron from concept to a fast-growing funded company, and now leads a team serving SMEs, accountants and bookkeepers across the UK. In this conversation, Jo and Zoe explore how Bogdan moved from a background in physics and research into startups and payments, why he chose the pace of entrepreneurship over a PhD, how Apron evolved from a simple frustration with broken business payments into a platform used by practices and their clients, what it really takes to grow a team from the first hire to over 100 people, how to design team culture deliberately so people can thrive, why he openly says “I love hustle” and how he balances that with family life, and his long-term ambition to “do something in space”. Bogdan is clear that great products are built by great teams. He explains why hiring is “really hard”, how Apron uses structured culture-led interviews, why values and learning speed matter more than technical skill alone, and why founders must eventually let go of control to allow new leaders to step forward. For UK bookkeepers, this offers a blueprint for moving from a solo practice to a small, high-impact firm. Apron is a business payments platform that helps small businesses pay suppliers and staff while keeping accountants and bookkeepers at the centre of the workflow. Bogdan Uzbekov is Apron's founder and currently leads a 100+ person team building payment infrastructure for UK SMEs. Platforms like Apron allow UK bookkeepers to centralise outgoing payments, improve visibility over cash flow, and introduce more structured client processes. Get started with Apron for free at https://getapron.com/?utm_source=6fb ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

How to Get Visible as a Bookkeeper: Sage's Chris Downing on Confidence, Tech and Career Opportunities In this Leadership Takeover Session, Sage's Chris Downing shows bookkeepers and accountants exactly how to get more visible, build a reputation that feels authentic, and turn their experience into new opportunities – without pretending to be someone they're not. Drawing on 19 years in practice (from junior to partner) and his current role as the “voice of the accountant and bookkeeper” inside Sage, Chris explains what visibility really means, why it matters, and how to start even if you feel shy, busy or unsure what to say. Read the GoProposal by Sage guide on how to be an authoritative accountant (or bookkeeper) and establish trust https://goproposal.com/blog/trusted/?UTM_Source=6FB Hosted by Jo Wood and Zoe Whitman from The 6 Figure Bookkeeper, this episode goes behind the scenes with one of the most recognisable faces in the UK accounting tech space. You'll hear how early work experience, a love of technology and a focus on saving clients time led Chris to build a Business Intelligence department inside his firm, win Technology Champion of the Year, and ultimately move from practice into a senior role at Sage. Along the way he shares the mindset shifts that helped him speak at events, work with banks, and present to rooms full of peers – even when it felt nerve-wracking. You'll learn why visibility is not about showing off, but about being useful and relatable; how awards, case studies and collaboration with software partners can quietly raise your profile; and why the firms that grow fastest are usually the ones willing to share what they're doing well. Chris talks about saying yes (and sometimes no) to events, how he protects his time, and how he balances a busy internal role at Sage with being present at conferences, webinars and community meetups. For bookkeepers, he explains why your proximity to the numbers gives you huge commercial insight, why bookkeeping can feel lonely and how to build a supportive network with accountants and peers. He describes the “golden triangle” between the business owner, the accountant and the bookkeeper, and why collaboration – rather than competition – is where the real opportunity lies as MTD and digitisation reshape the profession. This is essential viewing for bookkeepers who want to stop being “brilliant but invisible”, share their expertise with confidence, and build a long-term career that can grow in whatever direction they choose. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

The future of bookkeeping is not data entry — it is trusted financial partnership. In this episode of the 6FB Sofa Sessions, Max Whiteley, Product Domain Expert at Dext and multiple award-winning practice leader, explains exactly how UK bookkeepers can move from compliance into real advisory, and why confidence, curiosity and commercial thinking now matter more than technical perfection. Register for our upcoming webinar, Beyond the Books with Dext to learn how Bookkeepers can confidently step Into advisory with AI powered tech: https://info.dext.com/beyond-the-books-6fb-webinar-feb-2026 Max started his accounting career at just 15 years old, grew up around self-employed parents, built and scaled award-winning teams, and now helps shape the tools used by thousands of UK practices. In this conversation with Jo Wood and Zoe Whitman, he shares what actually changes lives for small business owners, why advisory is really about accountability and care, and how bookkeepers can step into a far more valuable role without needing complex forecasting models or extra qualifications. You'll hear how small practices can build stronger client relationships through active listening, why quarterly conversations transform both pricing and impact, how boundaries with clients protect both revenue and wellbeing, and why real-time data is the foundation of meaningful advice. Max also shares how winning multiple Xero awards came down to people-first systems, consistent processes and confidence in leading clients, not flashy tools or complicated reporting. This episode also tackles the fear around automation and AI. Max explains why AI will not replace bookkeepers, but bookkeepers who use AI will replace those who don't. He outlines how real-time bookkeeping, payments, credit control and better reporting are becoming the natural next step for modern practices — and how tools like Dext enable that shift by improving data accuracy and visibility. If you are a UK bookkeeper wondering how to move into advisory, struggling with confidence, worried about AI, or unsure what your real value is beyond compliance, this episode provides clarity, reassurance and a practical roadmap forward. This conversation is essential viewing for bookkeepers who want to become indispensable to their clients and build a more profitable, respected and future-proof practice. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this Sofa Session, Kate Hayward, Managing Director of Xero UK, shares how growing up in a self-employed household shaped her views on risk, money and why bookkeepers are now more vital than ever to small businesses. For UK bookkeepers, this is a clear, honest look at where the profession is heading and how to stay at the centre of it. Kate talks about watching her parents worry over money at the kitchen table, how that drove her into a science degree and a Big Four career, and why she eventually left the perceived safety of that world to join a fast-growing tech company while planning to start a family. She shares the leadership moment that stopped her from self-selecting out of a senior role because of motherhood, and why background should never limit whose voice is heard in business or policy. A major theme of the conversation is financial literacy. Kate explains why the UK still lacks a joined-up, practical approach to money education and why Xero has invested in its financial literacy campaign to try to change that. She describes financial literacy as a life-cycle issue, from what children see at home to the decisions business owners face as they grow. For bookkeepers and accountants, Kate is clear: you are the lifeline for many small businesses. With the disappearance of the traditional bank manager, clients now turn to their adviser to interpret the numbers, sense-check decisions and connect them to wider support. She also acknowledges that many advisers were never taught sales, marketing or entrepreneurship, even though clients increasingly expect that wider commercial input. The episode also tackles AI and the future of the profession. Kate's view is firm: AI will not replace bookkeepers or accountants. It will remove repetitive manual work and create space for deeper conversations, better insight and more ambitious client growth. The skills that matter most become communication, commercial thinking, pricing confidence and the ability to guide clients through uncertainty. If you are a UK bookkeeper or accountant who cares about small business, worries about AI, or wants to play a bigger role in clients' financial understanding and long-term success, this conversation with Kate Hayward will help you see what's coming next — and how you can stay essential. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this Leadership Takeover session, Kate Hayward, Managing Director of Xero UK, shares how growing up in a self-employed household shaped her views on risk, money and why bookkeepers are now more vital than ever to small businesses. For UK bookkeepers, this is a clear, honest look at where the profession is heading and how to stay at the centre of it. Kate talks about watching her parents worry over money at the kitchen table, how that drove her into a science degree and a Big Four career, and why she eventually left the perceived safety of that world to join a fast-growing tech company while planning to start a family. She shares the leadership moment that stopped her from self-selecting out of a senior role because of motherhood, and why background should never limit whose voice is heard in business or policy. A major theme of the conversation is financial literacy. Kate explains why the UK still lacks a joined-up, practical approach to money education and why Xero has invested in its financial literacy campaign to try to change that. She describes financial literacy as a life-cycle issue, from what children see at home to the decisions business owners face as they grow. For bookkeepers and accountants, Kate is clear: you are the lifeline for many small businesses. With the disappearance of the traditional bank manager, clients now turn to their adviser to interpret the numbers, sense-check decisions and connect them to wider support. She also acknowledges that many advisers were never taught sales, marketing or entrepreneurship, even though clients increasingly expect that wider commercial input. Find out about the benefits of becoming a Xero Partner, here: https://www.xero.com/uk/partner-programme/?UTM_Source=6fb The episode also tackles AI and the future of the profession. Kate's view is firm: AI will not replace bookkeepers or accountants. It will remove repetitive manual work and create space for deeper conversations, better insight and more ambitious client growth. The skills that matter most become communication, commercial thinking, pricing confidence and the ability to guide clients through uncertainty. If you are a UK bookkeeper or accountant who cares about small business, worries about AI, or wants to play a bigger role in clients' financial understanding and long-term success, this conversation with Kate Hayward will help you see what's coming next — and how you can stay essential. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

What does the future really look like for UK bookkeepers as regulation tightens, MTD expands and professionalism becomes more important than ever? In this episode of the 6FB Sofa Sessions, Ami Copeland, CEO of the Institute of Certified Bookkeepers (ICB), explains exactly what's changing, what standards matter most, and how bookkeepers can protect, grow and future-proof their practices. Ami leads one of the most influential professional bodies in UK bookkeeping and works closely with HMRC, software providers and regulatory partners to shape the modern bookkeeping profession. In this conversation with Jo Wood and Zoe Whitman, she shares what she is seeing across thousands of UK practices, how professionalism and compliance expectations are rising, and why strong ethical standards will define the next decade of bookkeeping. You'll hear how Making Tax Digital is reshaping the role of the bookkeeper, what regulation really means for day-to-day practice, and how bookkeepers can position themselves as trusted finance partners rather than “just” compliance providers. Ami also talks openly about confidence, competence, qualifications, and why credibility will become a key differentiator as the industry continues to grow. This episode explores the commercial benefits of being professionally recognised, how education and CPD protect both you and your clients, and why bookkeepers who embrace change now will be the ones leading the profession in the years ahead. Ami explains the balance between accessibility and accountability in bookkeeping, and what standards clients will increasingly expect as business owners become more financially aware. If you are a UK bookkeeper navigating MTD, thinking about regulation, wanting to raise your professional profile, or unsure how formal recognition fits into your growth plans, this episode will give you clarity, reassurance and direction. Find out about ICB Membership at https://www.bookkeepers.org.uk/Membership/?utm_source=6fb This is essential viewing for bookkeepers who want to build long-term credibility, charge with confidence, and be seen as true financial professionals in a rapidly evolving industry. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this episode, Jo and Zoe take a deep dive into what it really looks like to start a bookkeeping business in 2026. Rather than jumping straight into checklists and compliance, they challenge aspiring bookkeepers to step back and understand the real reason behind wanting to start a practice — freedom, financial stability, and flexibility. They explain how important it is to design the business around the lifestyle you want, not just the service you can offer. From choosing the right business structure to understanding insurance, personal finance boundaries, AML responsibilities, tech stacks, workflows, and pricing, the hosts walk through the updated fundamentals for 2026. They emphasise that building a practice that supports your wellbeing starts with clarity, boundaries, and intentional choices — not rushing into software subscriptions or under-charging. This episode acts as both a strategic reset and a practical roadmap for anyone wanting to launch confidently in the new year. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

The Dext Effect: How Modern Bookkeepers Save UK SMBs: https://subscribepage.io/qn0D3U We talk about the Dext report here: https://www.youtube.com/watch?v=02y_ZDbROus In this solo episode, Zoe dives into why so many bookkeeping practices are falling behind — not because of skill, but because the industry has evolved faster than the services most bookkeepers are offering. Drawing on new data from Dext's survey of 500 SMEs, Zoe reveals a widening gap between what small businesses urgently need (support, clarity, forecasting, guidance) and what the bookkeeping profession is traditionally providing. She speaks candidly about the crisis mindset many business owners are in — some even saying conditions now feel worse than Covid — and explains the pivotal opportunity for bookkeepers to reposition themselves as finance business partners. Through insights from their Summer 2025 Bookkeeper Survey, Zoe breaks down the time bottlenecks, confidence challenges, and outdated processes keeping practices stuck. She then shares a practical roadmap for modernising your practice through 1% improvements, automation, advisory conversations, and building a gold-standard service that scales with ease. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this third and final part of the client-finding series, Jo and Zoe move beyond foundations and personal branding into advanced, “pro-level” strategies for winning bookkeeping clients through referrals. They break down how to turn happy clients into loyal advocates who consistently recommend you, so your pipeline fills without you constantly hustling for every new lead. They explore what it really takes to deliver a repeatable, gold-standard service – from onboarding and communication to spotting opportunities and supporting business growth – so clients feel safe, seen, and excited to talk about you. Jo and Zoe also discuss building a simple referral “programme” (without it feeling awkward or salesy), using testimonials and case studies effectively, and how to talk about capacity so clients know you're open for new work without worrying you're too busy for them. The episode wraps up by pulling together all three levels of the series: foundations, personal brand, and referrals. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this second instalment of the three-part “How to Find Bookkeeping Clients” series, Jo and Zoe dive deep into why personal branding is essential for bookkeepers who want to grow their practices. Building on video one's “business foundations”, this episode explores how trust-building, visibility, reputation, and consistency help bookkeepers stand out in a crowded industry—especially in an online world filled with mistrust, catfishing, and AI-generated content. Through honest conversation, they unpack the mindset challenges bookkeepers face (especially introverted ones), discuss the shift away from hustle culture, and demonstrate how sharing values, lived experiences, and real-life content helps build genuine trust. They explain why your personal brand is what people say about you when you're not in the room—and how to intentionally shape that narrative. Jo and Zoe share practical strategies including content habits, storytelling, responding to audience engagement, writing blogs, and even publishing a book to elevate authority. In This Episode: Why personal branding matters for bookkeepers How to become “prolific” without working 24/7 What personal brand actually means (and what it doesn't) Overcoming fear of visibility, especially for introverts What content to share to build trust What NOT to post—staying aligned to your own values How to capture everyday moments as content Using blogging, articles, and books to elevate authority How Jo and Zoe built multiple brands through consistency How to start conversations that lead naturally to client work ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this first video of a three-part series on finding bookkeeping clients, Jo and Zoe break down the beginner foundations you need in place to win your first few clients with confidence. They talk honestly about the fear, vulnerability and “baggage” that new bookkeepers bring when they leave employment, and why that very first client matters so much for your belief, validation and momentum. Through their own stories of landing first clients (via a husband's creative contacts and a neighbour over the garden fence), they show how powerful your existing network can be when you give people a clear, repeatable message about what you do. The episode covers pricing your first jobs, why working for free often backfires, how branding and pricing are linked, and the practical basics you need: a simple online presence (LinkedIn + maybe a one-page website), a clear call to action to book a call, and local networking – approached as relationship-building, not “selling to everyone”. This sets the foundation for the next videos in the series on advanced and referral strategies. One of the biggest questions we see in the 6 Figure Bookkeepers community is: “How do I actually find bookkeeping clients?” In this first video of our three-part series, Jo and Zoe walk you through the beginner stage of finding clients – the foundations that make everything else easier: Getting clear on what you do and who you help in simple, repeatable language Using your nearest and dearest as your first “sales team” Setting up a basic online presence to validate you (even if you don't have a website yet) Why pricing, branding and confidence are all linked How to use networking without feeling salesy or desperate You'll also hear Jo and Zoe's real stories of finding their first clients – from a freelancer friend needing reassurance on her tax return to a neighbour's VAT returns that stayed at £50/month for far too long! This episode lays the groundwork so that advanced and referral strategies (coming in Videos 2 and 3) actually work. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this episode, Jo and Zoe condense two decades of bookkeeping wisdom into just 29 minutes. They reflect on their biggest lessons, from pricing and mindset to boundaries and burnout, revealing the truths that transformed their businesses from £0 to six figures. They discuss why qualification is only the beginning, how to think like a business owner instead of a freelancer, and why value-based pricing is essential to scale sustainably. You'll also hear their honest take on overcoming imposter syndrome, setting meaningful goals, and learning to take care of yourself while running a successful bookkeeping practice. 2. Show Notes In this episode, you'll learn: How to avoid common mistakes when starting your bookkeeping practice. The truth about pricing — and why it should reflect value, not hours. How to shift from “doing the work” to owning a business. The power of goal setting and mapping your perfect profit & loss. Why self-care is part of your business strategy. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

6 Figure Bookkeeper Key links: https://linktr.ee/6fb Links to all the stuff we mention

find our links here: https://linktr.ee/6fb In this refreshingly practical episode, Jo and Zoe share how bookkeepers can find clients without relying on social media. While both love online marketing (and even built their own social media tool, Journal), they recognise that not every bookkeeper feels confident online. This conversation breaks down a simple three-level approach for finding clients offline — starting with your closest connections, expanding into local networks, and using local press to build authority. Packed with humour, relatable stories (including Zoe's daughter's accidental referral and the legendary “policeman and toddler” news story), the episode proves that visibility doesn't have to mean viral. Jo and Zoe reveal how to find bookkeeping clients without using social media. Discover the three levels of offline visibility that every bookkeeper can use to grow their practice locally — from word of mouth to newspaper features! You'll Learn: Why your family and friends are your best first marketing team How to confidently network (even if you hate networking) The secrets to getting featured in local press and magazines How to pitch your story to journalists the right way The SEO benefits of appearing in online news Resources Mentioned: Building a StoryBrand by Donald Miller Journal – Social media tool for bookkeepers The Bookkeepers' Collective training on press releases ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this final instalment of their three-part series, Jo and Zoe unpack what it means to offer advanced bookkeeping services — the level beyond bank reconciliations and cash flow forecasts. They challenge bookkeepers to step into a more strategic role by holding clients accountable, interpreting data, and driving decisions that impact long-term success. They explore how bookkeepers can transition from service providers to finance business partners, covering practical areas like sales and expense forecasting, budget variance analysis, improving cash flow, evaluating VAT schemes, and team performance metrics. The discussion concludes with strategic planning, exit goals, and holistic business thinking that empowers bookkeepers to guide their clients confidently. In this episode: Jo and Zoe dive into the advanced tier of bookkeeping services — how to shift from compliance work to becoming a strategic business partner. Key topics: What “adding value” really means in bookkeeping Holding clients accountable using data Building sales and expense forecasts Running budget variance reviews Improving cash flow and payment processes Reviewing VAT schemes for efficiency Staff return-on-investment (ROI) analysis Building client confidence and business acumen Discussing long-term planning, pensions, and exit strategies ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this second instalment of their three-part series, Jo and Zoe dive into what it means to transition from offering basic bookkeeping to providing intermediate-level services. They explore how bookkeepers can move beyond reconciliations and historical data to become invaluable financial partners for their clients. The discussion covers cashflow forecasting, corporation tax provisions, KPI dashboards, and management accounts, showing how these skills give clients peace of mind and help them make confident business decisions. Through relatable examples and practical advice, Jo and Zoe make advisory work feel achievable for every bookkeeper, demonstrating that the path to becoming indispensable starts with simple steps like daily bookkeeping, communication, and helping clients understand their numbers. Topics Covered: The difference between basic and intermediate bookkeeping How to introduce cashflow forecasting Simple tools and software (Xero, Float, Google Sheets) Incorporating corporation tax provisions Helping clients plan ahead with management accounts Tracking KPI dashboards (financial + non-financial data) Encouraging communication and proactive client relationships ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

This episode kicks off a three-part mini-series defining the core service levels for bookkeepers: beginner, intermediate, and advanced. Jo and Zoe focus here on the bare-minimum, beginner bookkeeping service—what you must deliver to confidently charge for your work and meet client expectations. They cover the bookkeeper–accountant boundary, where compliance starts and stops, and the practical steps that form a robust baseline service: validating opening balances, connecting and checking bank feeds, reconciling income (including tills/Stripe/PayPal) and purchases, and delivering snapshot reports on receivables and payables so owners know who owes what and when. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

Jo and Zoe unpack real-world customer service moments (good, bad, and “oh no!”) from hotels and travel, then translate them into practical ways bookkeepers can delight clients without overpromising or underpricing. From clear communication paths and response expectations to building systems that “put out the fire once,” they show how your service standard should drive your pricing, capacity, and team processes. They cover language (ditching jargon), empathy during stressful events (like client bereavement), and proactive touches that make clients feel looked after — plus how to encode all of that into SOPs so it happens consistently as you grow. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

Bookkeepers Bootcamp: The Best Business Strategy Week your business has EVER experienced and it's FREE. We start on Sunday 5th October at 7pm with live sessions every evening for the following three evenings. This is about working STRATEGICALLY on your bookkeeping practice and we can't wait to see you there. Register free at bookkeepersbootcamp.scoreapp.com And don't worry if you can't join live, as replays are available on demand. Just jump in and register to get all the details. We can't wait to help you build the business you've been dreaming of.

Hey Monika work experience: https://www.heymonika.com/ In this episode, Jo and Zoe dive into the challenges bookkeepers face when trying to gain practical work experience. They reflect on their own career journeys, from retraining and apprenticeships to learning vital lessons through real-world scenarios that exams never cover. The conversation highlights the gap between technical qualifications and workplace readiness, exploring how skills like communication, punctuality, and professional etiquette are just as important as bookkeeping knowledge. The hosts also introduce Hey Monica, their innovative work experience simulation platform. Designed to bridge the gap between study and practice, it helps bookkeepers build confidence through realistic client scenarios, mentoring, and role-play. Jo and Zoe emphasise that building a career in bookkeeping isn't just about passing exams — it's about continuous growth, adaptability, and recognising the transferable skills gained from all aspects of life. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this episode of The Bookkeepers' Podcast, we tackle one of the most common challenges in the bookkeeping world: clean up jobs. Jo and Zoe dive into the practical steps bookkeepers should take when dealing with a client who's fallen behind, whether it's a few months of missed entries or a year-long backlog. They discuss how to set boundaries, determine whether to take on a clean up job at all, and how to price the work fairly—without undervaluing your time. With actionable advice on due diligence, onboarding, process improvement, and client communication, this episode is packed with insights to help you approach backlog work with clarity and confidence. What constitutes a bookkeeping clean up job and how to scope it How to assess the quality of existing records and validate balances Why you should start from the oldest month and work forward Tips on onboarding clients and setting clear expectations How to position yourself as a strategic advisor (not an employee) A structured method to price clean up work using alignment fees How to talk to clients about value, not just cost Why you should insist on paperwork and documentation Best practices for managing your time and maintaining high standards ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this deeply personal conversation, Jo opens up about her family's journey from school anxiety and selective mutism to a self-directed, joyful approach to learning: unschooling. She shares the early signs that traditional school wasn't working for her daughter, including a traumatic bullying incident, health challenges, and escalating panic attacks in Year 8. Despite trying reduced timetables and a paid online school, the same patterns returned. Jo describes the moment they de-registered and chose to remove expectations, allowing recovery and curiosity to lead. The result? A thriving teen with community, responsibility, paid work (dog walking, stables, social media), equine study certificates, vibrant friendships, and a self-initiated plan to sit GCSEs on her own timeline. Jo also demystifies local authority involvement, reflects on judgement from others, and shares a parenting philosophy centred on trust, autonomy, and consequences in a safe, loving home. Early signs: selective mutism, post-Covid transition, and exhaustion in Year 7 The trigger events: unexpected class move, bullying incident, and toilet-pass anxiety Attempts to “fit back in”: reduced timetable, calm room, and online private school The pivot: de-registering and choosing unschooling to prioritise healing Life after school: horses, certificates, paid work, social confidence, and self-led GCSE plan Myth-busting: local authority contact, fines, and what “education” can look like at home Parenting through judgement: autonomy, boundaries, and trusting teens ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

Join the collective - https://www.6figurebookkeeper.com/ Get Journal and fic your online presence - https://www.bookkeepersmarketing.com/ In this episode of The Bookkeepers' Podcast, Jo Wood and Zoe Whitman take a deep dive into the five most profitable and practical niches for bookkeepers to consider. Niching can be one of the most important decisions in your bookkeeping journey—yet it's often where people get stuck. Whether you're just starting out or looking to refine your services, this episode will help you identify the types of clients you're best equipped to support, and how niching can lead to greater profitability and ease in your business. Jo and Zoe break down the real-world pros, challenges, systems, and service expectations across five key industry types. They also share personal stories from their own practices and clients to illustrate how each niche works in practice.

Reach 6 Figures as a Bookkeeper - https://www.6figurebookkeeper.com/collective/ In this episode, we speak with Steph Nicholson — member of The Bookkeepers' Collective, ambassador, and our Bookkeeper of the Year — about moving from industry into practice, navigating practising licences, building confidence through community and networking, and a standout cashflow turnaround that saved 40 jobs. Steph shares candidly about grief, neurodiversity, and the realities of growing a practice that works around life. You Will Learn Ways to enter bookkeeping from industry and why that background can be a superpower. How Steph navigated practising licences (ultimately via IAB) and what services she can deliver under it. Practical paths to early clients (referrals + visibility) and confidence-building through subcontracting. How to find work experience: events, Collective connections, and subcontracting. Networking for introverts and launching a relaxed local group (“pints & prosecco”). Managing ADHD/perimenopause in business with boundaries and simple coping strategies. A cashflow case study: using tools and timing to protect jobs and rebuild reserves. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

Try Journal free for 14 days: https://www.bookkeepersmarketing.com/ Take part in our Summer Survey: https://6fbsummer.scoreapp.com/p/summer2025 In this episode of The Bookkeepers' Podcast, we take a fresh, practical look at what bookkeepers actually do—end to end. We walk through the real workflow for small businesses: choosing cloud software and connecting bank feeds, coding sales and expenses with proper evidence (especially for VAT), handling accruals and prepayments, running credit control and payment runs, dealing with payroll journals, staying compliant with AML, and turning up-to-date data into useful management reports and cash flow forecasts. You Will Learn The true purpose of bookkeeping (decision-ready info first, tax compliance as a result). Why we recommend moving clients to cloud software (Xero, Sage, FreeAgent, QuickBooks) and specialising in one platform. How to keep business and personal spend separate and reconcile from the bank statement out. Sales workflows: invoicing, POS, online sales via Stripe/PayPal—and why you must “gross up” fees. Expenses, approvals, and smooth supplier payment runs (with director approvals). Payroll boundaries: when to outsource vs in-house, and how to post payroll journals correctly. AML responsibilities and the “bookkeeper as detective” mindset. Building monthly/quarterly reporting rhythms, KPIs, and cash flow forecasting clients can act on. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

Try Journal free for 14 days: https://www.bookkeepersmarketing.com/ Take part in our Summer Survey: https://6fbsummer.scoreapp.com/p/summer2025 In this episode, Jo and Zoe dive deep into the challenges bookkeepers face when it comes to showing up consistently on social media. They discuss the fears, mistakes, and mindset blocks that often hold bookkeepers back—from bad Canva templates to blank-page paralysis—and why marketing is a non-negotiable part of building a thriving practice. The episode introduces Journal, a brand-new social media tool designed specifically for bookkeepers and accountants. Journal combines the power of AI, Canva, and scheduling in one place, with bookkeeper-specific content preloaded. Jo and Zoe share their personal journey with marketing, why consistency builds trust and clients, and how Journal helps bookkeepers stand out as professionals while saving huge amounts of time. Why social media and visibility are essential for bookkeepers Zoe's journey from struggling with blogging and confidence to winning a social media award The common pitfalls of DIY Canva content Why consistency builds trust and impacts pricing, branding, and client attraction How Journal combines AI, Canva, scheduling, and bookkeeping-specific content in one platform Special listener offer: 14-day free trial + £10/month lifetime discount ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

⬇️ Resources for Bookkeepers linktr.ee/6fb ⬇️ Take part in the Summer Survey to find out what other bookkeepers are charging. https://6fbsummer.scoreapp.com/p/summer2025 ⬇️ Join The Bookkeepers' Collective https://6figurebookkeeper.com Jo Wood and Zoe Whitman dive into one of the most frequently asked questions in the bookkeeping community - how should you price your services? Drawing on insights from their summer pricing survey and real-world experiences, Jo and Zoe break down the pitfalls of hourly rates, the importance of value-based pricing, and how to confidently transition to fixed fee models. They explore how efficiency, technology, and mindset impact profitability, and share how to build a pricing strategy aligned with your lifestyle, capacity, and goals. You'll also learn about the gold standard service model and how to design packages that reflect the true value you provide as a bookkeeper and finance professional. What Listeners Will Learn Why hourly pricing can cap your income and reduce your profitability. How to position your services based on outcomes and value. What bookkeepers are actually charging based on current survey data. How to design and price a “gold standard” monthly bookkeeping service. The impact of tech and efficiency on hourly-based income. How to reverse-engineer your pricing based on income goals. Strategies for repricing clients without losing your business. The importance of understanding your ideal client when pricing. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

Jo and Zoe will be discussing a study of 500 business leaders based in the UK conducted by Dext by IRIS on the cost of wasted potential for your client's business ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this episode of The Bookkeepers' Podcast, Jo Wood and Zoe Whitman explore six powerful business lessons they've learned over the years—insights that apply far beyond the world of bookkeeping. From reframing failure to embracing automation and understanding your money story, Jo and Zoe share personal anecdotes and honest reflections that show how running a business can teach us about resilience, decision-making, and self-awareness. The discussion touches on the emotional weight of failure, the importance of being in the right rooms, how to work with your natural energy patterns, and why understanding your past (especially around money) is key to growth. Whether you're new to business or well-established, this conversation offers a fresh perspective on how to navigate your personal and professional life with confidence and clarity. What Listeners Will Learn: Why failure is often the best teacher in business and life. How to gain confidence when networking or entering new spaces. The importance of understanding and working with your energy cycles. How to build assets that support long-term business growth. Why using tools and AI is about leverage—not laziness. How your money story and personal background can influence business decisions. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this episode of The Bookkeepers' Podcast, Zoe Whitman interviews her co-host Jo Wood, who shares what it really takes to run a high-performing bookkeeping practice. At the peak of her business, Jo was supporting 65 clients and generating consistent turnover of £25,000 per month. She talks through how she built and led her team, structured her services, and developed systems that allowed her to step back from the day-to-day without compromising client service. Jo opens up about her leadership journey, why WhatsApp became an essential client communication tool, and how niching brought huge efficiencies. She also reflects on what she'd do differently if she were building her business today, given the range of tech and AI tools now available to bookkeepers. This episode offers a practical and honest look into what it takes to scale a practice, not just in terms of numbers, but in building a business that works without burning you out. You Will Learn: How Jo structured her team to support 65 clients efficiently Why she prioritised onboarding clients into the system, not just onto the books The benefits of team-wide communication through WhatsApp How niching helped streamline processes and improve service delivery Why developing leadership and systems is more sustainable than doing all the work yourself What Jo would do differently with today's tools and technology Practical strategies for scaling to £25k+ months sustainably ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this special episode of The Bookkeepers' Podcast, Zoe interviews her co-host and business partner Jo Wood about her incredible journey from struggling with self-belief to building and eventually selling her award-winning bookkeeping practice, Jo Wood Virtual FD. Jo shares openly about the personal challenges that shaped her—including childhood bullying, becoming a young mum, and health issues caused by stress—as well as the pivotal moments that helped her realise her purpose. She explains how her family background in entrepreneurship laid the foundation for her own ambitions and how her values of belonging and service have fuelled the growth of the 6 Figure Bookkeeper community. This heartfelt and inspiring episode explores what it really takes to build a successful business, the importance of mental and physical wellbeing, and why visibility and vulnerability are key in leadership. What Listeners Will Learn: Jo's journey from employment to self-employment and starting her bookkeeping business The role Jo's family and upbringing played in shaping her entrepreneurial drive How Jo overcame burnout and serious health issues while running a growing business Why she sold her practice, Also how she did it in just two weeks The mindset shift from building a business to finding deeper purpose Lessons about visibility, confidence, and redefining success ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6fig... ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this deeply personal and moving episode of The Bookkeepers' Podcast, Jo Wood sits down with her business partner, colleague, and friend, Zoe Whitman, to explore the story behind Zoe's fierce independence. Over the last five years, Jo and Zoe have built multiple businesses together—but this episode goes far beyond business. Zoe opens up about her childhood, the challenges she faced growing up in and out of care, the emotional weight of financial insecurity, and how her experiences shaped her relationship with work, success, and trust. Zoe reflects on how her early life built a sense of self-reliance that has served her—but also cost her. From buying her first house at 19 to closing her bookkeeping practice in 2020, Zoe shares how shame, pride, and practicality have collided in her journey as a businesswoman and mother. This is a rare glimpse into the vulnerability that sits behind many entrepreneurs' stories and a conversation about redefining success, legacy, and balance. What Listeners Will Learn: How childhood experiences shaped Zoe's values and independence The emotional impact of growing up in care and navigating unstable housing Why Zoe became an accountant and how the profession changed her life The real story behind closing her bookkeeping business during lockdown How shame and resilience intersect in entrepreneurship Why pricing and flexibility are vital for working parents—especially women The legacy Zoe hopes to leave for her children and the bookkeeping community ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this episode of The Bookkeepers' Podcast, Jo Wood and Zoe Whitman offer a candid and insightful conversation about what it really takes to build a six-figure bookkeeping practice. Prompted by a viral video that oversimplified the journey to business success, Jo and Zoe discuss the misconceptions that are often shared online and how these narratives can knock the confidence of hardworking bookkeepers. Drawing on Jo's personal journey of building a six-figure business, the episode breaks down the key components of success: visibility, investment (in time, money, and personal development), mindset, and consistency. Jo shares how she built her practice in public, the practical steps she took to gain clients early on, and how she prioritised growth through team support and marketing. Zoe challenges Jo with frequently asked questions from the community, providing a deep dive into the practical and emotional realities of running a bookkeeping business. They address the pitfalls of comparing your progress to curated success stories online and stress the importance of finding your own version of success. What Listeners Will Learn: - The difference between starting a bookkeeping practice and growing a successful one. - Why being a technical expert matters as much as marketing when building credibility. - The truth behind the "laptop lifestyle" and what it actually looks like day-to-day. - How to build visibility and confidence, especially when starting from scratch. - The mindset shift required to treat your practice as a real business. - What strategic actions helped Jo reach six figures – and how you can adapt them. - Why consistency, self-reflection, and investing in support are critical for long-term growth. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this hilarious yet insightful episode of The Bookkeepers' Podcast, Jo and Zoe delve into the unexpected – and sometimes downright bizarre – things bookkeepers come across in their line of work. From sticky receipts and nipple tassels to denture moulds and PlayStation expense claims, this episode is packed with jaw-dropping client stories. But beyond the laughs, Jo and Zoe tackle an important topic: boundaries in business. They reflect on early days of picking up physical receipts, building trust with clients, and the importance of staying safe—especially for women meeting clients face-to-face. They share practical advice on how bookkeepers can protect themselves, communicate expectations clearly, and onboard clients in a way that prevents awkward (and potentially unsafe) situations. What Listeners Will Learn: - Why setting boundaries is essential for both safety and professionalism. - Real-life stories that highlight the weird and wonderful side of bookkeeping. - How to educate clients on submitting receipts properly. - The value of onboarding processes that include clear documentation guidelines. - How to identify when it's time to walk away from a client who doesn't align with your values. - Why your personal brand helps shape the clients you attract. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

Late payments, ghosted invoices, and clients who disappear after the work is done—sound familiar? Jo and Zoe aren't holding back in this episode as they share the harsh realities of working with difficult clients, including the jaw-dropping story of one who needed a restraining order. This conversation is packed with hard-won lessons and real-life experiences, as well as practical strategies to help you protect your business. You'll hear how to spot red flags early, set watertight payment terms, build stronger onboarding systems, and draw professional boundaries that actually get respected. If you've ever chased an invoice or questioned a client's intentions, this episode will leave you feeling informed, empowered, and ready to take control. What Listeners Will Learn: ● Why being paid upfront (or in instalments) is essential ● How to structure client contracts to prevent payment issues ● The importance of vetting clients and understanding red flags ● How Jo dealt with the worst client situation of her career ● How visibility, branding, and confidence reduce risk ● What to do if a client refuses to pay (including chasing debts legally) ● Why clear boundaries and professional communication are vital ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

An insightful episode of The Bookkeepers' Podcast, Jo Wood and Zoe Whitman break down the key findings from Xero's 2025 Accounting and Bookkeeping Industry Report. With Jo's experience as a member of the Xero Partner Advisory Council (XPAC), the duo take a deep dive into what the latest data reveals about the future of the industry — from growth and technology adoption to advisory services and evolving client needs. Jo and Zoe explore the report's benchmarks, offering their perspective on where bookkeepers and accountants are thriving and where there's room for improvement. They also reflect on how tech-driven practices are changing the landscape, why some firms are still behind on cloud adoption, and how small practices can turn these trends into opportunities for growth. Xero State of the Industry Report: https://www.xero.com/uk/campaign/part...

There is a new look to The Bookkeepers' Podcast as Jo and Zoe share their real life stories to tackle a common challenge many aspiring bookkeepers face: how to start a virtual bookkeeping practice from home—particularly after facing redundancy. Drawing from their own experience and real-life questions from their Facebook community, Jo and Zoe walk through the essential steps needed to set up a compliant, confident and client-ready bookkeeping business. From choosing your business structure and securing AML supervision to creating engagement letters and setting prices, this episode is packed with foundational advice for new and returning practice owners. Jo shares her personal story of being made redundant and how that pivotal moment led to building a practice that aligned with her lifestyle and values. Zoe explores the mindset shifts required to move from an employee mentality to business owner confidence, especially when it comes to pricing and valuing your expertise. The conversation also unpacks the pitfalls of hourly pricing, the emotional impact of redundancy, and the need to invest in yourself and your business. Whether you're at the beginning of your journey or considering a refresh, this episode will help you lay the right foundations. You Will Learn: Why redundancy can be a powerful catalyst for starting your own practice. The essential legal and regulatory steps to set up a bookkeeping business. The mindset shift from employee to business owner. Why pricing by the hour is outdated—and what to do instead. How to build confidence, even when you're feeling uncertain. The importance of identifying your ideal client early on. 00:00 - Intro: How to Start a Virtual Bookkeeping Practice 00:17 - Starting a Business After Redundancy 07:29 - Step-by-Step: Setting Up a Bookkeeping Business 12:04 - Do You Need a Solicitor for Contracts? 14:01 - Ideal Clients and Choosing Your Services 15:54 - Pricing Lessons from Bridesmaids' Dress Alterations 18:59 - The True Value of Your Time at Work 22:49 - What's the Minimum You Should Charge as a Bookkeeper? 26:07 - Why Hourly Rates Hold You Back ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

In this candid episode of The Bookkeepers' Podcast, Jo Wood and Zoe Whitman reflect on their journey of recording 300 episodes and the evolution of their business and podcasting space. From recording in garages and spare rooms to stepping into a studio, they explore what it means to give yourself permission to grow, invest in yourself, and up-level without guilt. They also discuss the importance of visibility, personal development, and the often-unspoken struggles faced by women in business, particularly bookkeepers. Jo and Zoe share personal stories, mindset shifts, and practical insights about overcoming imposter syndrome, measuring ROI on personal investments, and the significance of fun and authenticity in business. They also introduce a new direction for the podcast that includes more community involvement and storytelling. What Listeners Will Learn Why it's important to give yourself permission to invest in your growth. How mindset affects personal development and business visibility. The real return on investment in personal and professional up-levelling. How to navigate guilt when stepping outside of your comfort zone. Why authenticity and fun are essential for long-term business success. How Jo and Zoe plan to include the community in future podcast episodes. Timestamps 0:00 – Introduction and studio setup 1:20 – Why up-levelling can feel uncomfortable 3:30 – Permission and worthiness as bookkeepers 5:00 – The hidden costs and returns of investing in yourself 6:40 – Evolving podcast dynamics and energy 8:00 – Personal growth and relationship development 9:00 – Gamifying business visibility (LinkedIn example) 10:00 – Comparison, imposter syndrome, and community perception 11:20 – Creating content that resonates with your audience 12:40 – The story behind recording their audiobook 14:30 – Supporting others through business transformation 15:30 – Inviting the community into the podcast 16:30 – Introducing the idea of bookkeeping agony aunts 17:30 – Sharing stories and opening up the conversation 18:20 – Final thoughts and how to get involved If you've ever felt like you're not “allowed” to take the next step in your business, this episode is your sign to give yourself permission. Reflect on where you can up-level without guilt and know that growth doesn't need external validation.

In this episode of The Bookkeepers' Podcast, Jo and Zoe are joined by financial planner Bella Clark to explore how bookkeepers can evolve into trusted business partners for their clients by building relationships with financial advisors. Bella shares her journey from a recruitment career in Canary Wharf to becoming a financial planner, offering holistic financial advice to business owners, especially women. Together, they discuss the misconceptions around financial knowledge in the bookkeeping industry, the emotional barriers to financial planning, and practical steps bookkeepers can take to deepen their client relationships. Bella also shares personal anecdotes and client stories that highlight the transformational impact of understanding both business and personal finances. This episode is packed with insight into how bookkeepers can add value, build confidence in financial conversations, and create a supportive network that helps clients prepare for both the expected and the unexpected.

In this episode of The Bookkeepers' Podcast, Jo Wood and Zoe Whitman go behind the scenes of building bookkeeping businesses as new mums, sharing honest reflections on parenting, burnout, and self-employment. Recorded live at the Festival of Accounting and Bookkeeping, this TMI-style episode peels back the curtain on juggling VAT returns while breastfeeding, feelings of imposter syndrome despite having qualifications, and the emotional and physical toll of trying to “do it all”. Jo shares the early days of her career, including attending accountancy college around full time work, setting up her business, and losing her confidence after a difficult personal loss. Zoe talks about starting out without experience in practice and how lack of confidence led her to re-take qualifications she already had. This heartwarming, sometimes hilarious, and deeply relatable episode shows the reality of running a business around family life—and why prioritising yourself can lead to better outcomes for everyone. What Listeners Will Learn: The real challenges of growing a business while parenting young children How imposter syndrome shows up, even with multiple qualifications Why confidence is critical to marketing, pricing, and growth The benefits of subcontracting early on in your bookkeeping career How sharing your story and being honest can build deeper connections The importance of building a business around your values and ideal clients Signs of burnout and why putting yourself first helps everyone else too ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

The Bookkeepers' Podcast: To Do Lists and Strip Clubs Live at the Festival of Accounting and Bookkeeping In this special live-recorded episode of The Bookkeepers' Podcast, Jo Wood and Zoe Whitman take the stage at Day Two of the Festival of Accounting and Bookkeeping (FAB) to talk all things event planning, productivity, and how not to end up in a strip club. Sharing personal stories, hard-earned lessons, and plenty of laughs, Jo and Zoe offer their top tips for getting the most out of professional events — from travel logistics and mental load to safety, networking, and using events for marketing. Listeners are encouraged to think intentionally about what they want to achieve from attending an event, how to look after themselves while there, and how to follow up strategically when they get home. Whether you're a seasoned conference-goer or prepping for your first industry event, this episode is packed with practical advice — and a few cautionary tales.

This isn't your typical episode of The Bookkeepers' Podcast – we recorded it live in front of an audience at the Festival of Accounting and Bookkeeping… and got very real about money baggage, growing up, glow-ups, and the awkward stories that shape how we show up in business. If you've ever: ✅ Felt weird about charging what you're worth ✅ Made financial decisions based on fear or old beliefs ✅ Thought someone rich must be a drug dealer (yep, we said it

In this episode of The Bookkeepers' Podcast, Jo Wood and Zoe Whitman explore one of the most frequently asked questions in their community: how do you get bookkeeping work experience when no one will give you a chance without it? They introduce Hey Monika, their brand-new AI-powered software designed to help bookkeepers gain realistic, practical experience – no clients required. Jo and Zoe share the journey that led them to develop Hey Monika, from recognising the challenges within their 6 Figure Bookkeepers' Club community to co-creating a completely new kind of solution. They explain how the tool works, how users can benefit from practical, scenario-based training, and why it's already proving to be a game-changer for everyone from complete beginners to experienced professionals looking to build confidence in new areas. You'll also hear the behind-the-scenes of building a tech product from scratch, the value of community-driven development, and why Hey Monika is much more than just a training platform – it's a mentor, a practice hub, and a safe space to learn. What Listeners Will Learn: Why work experience is a universal challenge for bookkeepers at all stages How Hey Monika simulates real client interactions in a safe, AI-powered space What makes this tool unique from traditional CPD and training programmes The power of community in product development How Jo and Zoe balanced building software while running the 6 Figure Bookkeeper What to expect from future scenarios and how to get involved as a founding user Try Hey Monika Want hands-on, practical bookkeeping experience without real-life clients? Join the waitlist for Hey Monika, our AI-powered work experience platform for bookkeepers. Learn more and sign up: heymonika.com About our Sponsor This episode is sponsored by Xero. Learn more about their new partner programme at: xero.com/uk/?utm_source=6fb Disclaimer The information in The Bookkeepers' Podcast is for informational purposes only and is not intended as advice. Please seek professional advice before acting on any content from this podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on this content.

In this episode of The Bookkeepers' Podcast, Jo Wood and Zoe Whitman are joined by Nicola Roke, Founder and Director of Danton HR, a commercially-minded HR firm for SMEs. Nicola has recently expanded the business with training programmes, an Edinburgh franchise, and increasing the Danton team. Nicola has been running the family business for 7 years with her husband, Duncan, joining as Director to head the training arm. Nicola shares practical advice on how bookkeepers and small business owners can manage people with confidence. From getting contracts in place to building a great culture, Nicola takes the fear out of hiring and helps you avoid common HR pitfalls. We chat about: ✅ When it's the right time to hire ✅ The first steps to take when you're ready to build a team ✅ How to handle tricky conversations and staff issues ✅ HR essentials every small business needs to know ✅ How to create a great place to work as you grow your business If you're ready to grow and want to get hiring right from day one, don't miss this episode!

In this episode of The Bookkeepers' Podcast, Jo Wood and Zoe Whitman are joined by Ilya Radzinsky, CPO and Founder of TaxDome, the all-in-one platform designed to help bookkeepers and accountants simplify, automate, and grow their practices. If you're tired of juggling different software tools, chasing clients for paperwork, or feeling buried in admin, this conversation will show you a better way. Ilya shares how TaxDome brings everything together in one powerful platform—making it easier for bookkeepers to manage their workflow, get paid faster, and scale their businesses. We talk about: ✅ Why automation is key to growing a profitable bookkeeping business ✅ How to simplify client communication and document collection ✅ The must-have tools inside TaxDome for bookkeepers and accountants ✅ How to systemise your processes and save hours every week ✅ Why using an all-in-one platform can reduce overwhelm and increase profit Whether you're just starting out or ready to scale, this episode is packed with practical advice on how to work smarter—not harder!

In this episode of The Bookkeepers' Podcast, Zoe Whitman is joined once again by Osmaan Sharif, business coach and mindset expert. If you've ever felt stuck in self-doubt or struggled to take the next big step in your business, this conversation is for you. Osmaan shares powerful strategies to help bookkeepers and accountants shift their mindset, overcome imposter syndrome, and build businesses they love. Expect practical tips and mindset hacks that will boost your confidence and help you take consistent action. We chat about: ✅ Why mindset is the key to business success ✅ How to overcome fear and self-doubt ✅ The habits successful bookkeepers use to stay motivated ✅ How to get clear on your goals and make them happen ✅ Practical ways to step into your CEO role with confidence If you're ready to stop playing small and start believing in what's possible, this episode will leave you feeling inspired and ready for action! Work with us: