Podcasts about brynne tillman

Brynne returns to discuss non-narcissistic selling on LinkedIn, building trust and credibility in sales processes, importance of research before outreach, and much more! Brynne Tillman is a recognized LinkedIn and AI for Sales trainer who empowers sales professionals to start trust-based conversations without being salesy.

Here's a problem that'll make your head spin: What do you do when you can sell way more than your company can produce? That's the question posed by Dylan Noah from Toronto. Dylan sells craft cider to bars and restaurants across his territory. He's the only salesperson for a small producer, working with limited tools (no proper CRM), and here's the kicker: he could sell a million dollars' worth of product, but production isn't enough to meet that demand. If you're shaking your head thinking this is a champagne problem, you're half right. But for Dylan, trying to hit his income goals through commissions, it's a real constraint that's costing him money every single day. The CRM Obsession Is a Distraction Let's tackle the first issue head-on. Dylan is worried he doesn't have the right CRM tools to manage his accounts and hit his numbers. Here's the brutal truth: at one point in time, salespeople sold a lot of cider, beer, wine, liquor, and all kinds of other stuff without any CRM at all. They used index cards in a box. They had lists on paper. And they crushed it. You're a small business with one salesperson working with 3,000 to 7,000 potential accounts in your territory. The last thing you should worry about right now is a $40,000 CRM system. Could you use automation for email sequences and promotions? Absolutely. Should you eventually invest in something like HubSpot or Pipedrive? Yes. But right now, what you need is a simple system to identify your best accounts and focus your time there. You're not going to hit $1 million across 3,000 accounts. You're going to hit it across 500 accounts that are the biggest restaurants and bars, where they like you, their customers like cider, and where you can create events and experiences that spike sales. Use a spreadsheet. Use index cards. Use whatever basic tool you've got right now. Create a 30-60-90 day system where you know who you're calling on in the next 30 days, the next 60 days, and the next 90 days. Build a list of your top 250 accounts that buy the most from you. That's where you live. Stop obsessing over tools you don't have and start maximizing the opportunity in front of you. Scarcity Is Your Secret Weapon This brings us to the real issue: production capacity. Dylan can sell it, but his company can't make enough of it. The bourbon distillers in America are dealing with this exact problem right now. They ramped up production years ago based on projected demand, and now they're sitting on excess inventory that's aging out. It's a delicate balance, and if you make too much, it goes bad and you lose everything. Here's what most salespeople don't understand about scarcity: it's actually a competitive advantage if you manage it right. When you have limited product, you're always going to be in an ebb and flow situation. Sometimes you'll have an abundance of one product type. Sometimes you'll have high-demand products in short supply. The key is building a system that lets you move fast when opportunity strikes. This is where building buying profiles for every single customer becomes essential. You need to know which accounts buy which types of products, what their purchase patterns look like, and what their potential is (high, medium, or low). Think about it like your account coverage pyramid. When you have product available, you start at the top with your highest value accounts and work your way down. You're not treating all 150 accounts the same. You're prioritizing based on potential. When you have an abundance of one product type, you go directly to the customers who buy that product and say, "Hey, I've got product right now. Do you want to buy?" You can run specials. You can offer incentives (within legal limits). You move it fast. When your high-demand products come in, you call your best accounts first and say, "I've got ten cases of this. I'm calling you first. How many do you want?" Then you go down your list. Most of the time, you'll sell out before you even leave your office. But if you've got 150 accounts and you're treating them all the same, it gets overwhelming fast. Segment them. Prioritize them. Work them strategically. Making Your Number When You Can't Control Supply The income issue is where this gets really interesting. Dylan wants to double his sales and earn more commissions, but he can't because the company keeps running out of product. Here's my take: if you're supposed to sell $1.5 million but your company only produces $750,000 worth of product that you could sell, they should pay you for the $1.5 million. Production was the reason you couldn't make your number, not your sales ability. Now, I know there are people in operations reading this who are going to say I'm full of it. But from a sales standpoint, if you've sold out of everything available, you've done your job. The constraint isn't you, it's production capacity. That's a hard conversation to have with ownership, I get it. But here's how you make that case: sell out of the other stuff that people don't want as much. Figure out how to move all of it. Put yourself in a position where you own the moral high ground when it comes to sales performance. If you do that and they still can't or won't pay you for what you could have sold, then you've got a decision to make. But at least you'll have learned how to sell in a resource-constrained environment, how to build relationships, how to manage your territory, and how to work a manual system. Those are skills that transfer to any sales role, especially ones that give you all the bells and whistles and unlimited product to sell. The Power of Old School Discipline Let's go back to 1985 for a minute. In 1985, you would have had a Rolodex with tabs for H (high potential), M (medium potential), and L (low potential) accounts. When product came in, you'd open to H, pull out the cards, and start dialing. "I've got ten cases of your favorite cider. I'm calling you first. How many do you want?" If they don't want any, click. Next card. By the time you hit the tenth account, you're usually sold out. That's the power of segmentation combined with discipline. Systems beat moods. Sequence beats sporadic effort. Process creates momentum. You don't need fancy technology to do this. You need clear priorities, good segmentation, and the discipline to work your system consistently. The Bottom Line If you're in Dylan's situation with limited tools and limited product, here's your game plan: Stop worrying about what you don't have and focus on maximizing what you do have. Build a simple segmentation system using whatever tools are available. Create detailed buying profiles for all your accounts so you know exactly who to call when specific products become available. Work your account coverage pyramid from top to bottom, always prioritizing your highest value customers. Sell out of everything, even the less popular products, so you have leverage when talking to ownership about compensation. The reality is that most sales challenges aren't about having the perfect tools or unlimited resources. They're about having the discipline to work a proven system consistently, even when conditions aren't ideal. That's how you win in sales. That's how you hit your numbers. And that's how you build a foundation of skills that will serve you for your entire career, whether you stay in a resource-constrained environment or move to a role where the sky's the limit. Ready to master the fundamentals of prospecting and account management? Check out Jeb Blount's latest book with Brynne Tillman, The LinkedIn Edge, and learn how to build systematic, relationship-driven sales processes that work in any environment.

Here's a problem that'll make your head spin: What do you do when you can sell way more than your company can produce? That's the question posed by Dylan Noah from Toronto. Dylan sells craft cider to bars and restaurants across his territory. He's the only salesperson for a small producer, working with limited tools (no proper CRM), and here's the kicker: he could sell a million dollars' worth of product, but production isn't enough to meet that demand. If you're shaking your head thinking this is a champagne problem, you're half right. But for Dylan trying to hit his income goals through commissions, it's a real constraint that's costing him money every single day. The CRM Obsession Is a Distraction Let's tackle the first issue head on. Dylan is worried he doesn't have the right CRM tools to manage his accounts and hit his numbers. Here's the brutal truth: at one point in time, salespeople sold a lot of cider, beer, wine, liquor, and all kinds of other stuff without any CRM at all. They used index cards in a box. They had lists on paper. And they crushed it. You're a small business with one salesperson working with 3,000 to 7,000 potential accounts in your territory. The last thing you should worry about right now is a $40,000 CRM system. Could you use automation for email sequences and promotions? Absolutely. Should you eventually invest in something like HubSpot or Pipedrive? Yes. But right now, what you need is a simple system to identify your best accounts and focus your time there. You're not going to hit $1 million across 3,000 accounts. You're going to hit it across 500 accounts that are the biggest restaurants and bars, where they like you, their customers like cider, and where you can create events and experiences that spike sales. Use a spreadsheet. Use index cards. Use whatever basic tool you've got right now. Create a 30-60-90 day system where you know who you're calling on in the next 30 days, the next 60 days, and the next 90 days. Build a list of your top 250 accounts that buy the most from you. That's where you live. Stop obsessing over tools you don't have and start maximizing the opportunity in front of you. Scarcity Is Your Secret Weapon This brings us to the real issue: production capacity. Dylan can sell it, but his company can't make enough of it. The bourbon distillers in America are dealing with this exact problem right now. They ramped up production years ago based on projected demand, and now they're sitting on excess inventory that's aging out. It's a delicate balance, and if you make too much, it goes bad and you lose everything. Here's what most salespeople don't understand about scarcity: it's actually a competitive advantage if you manage it right. When you have limited product, you're always going to be in an ebb and flow situation. Sometimes you'll have an abundance of one product type. Sometimes you'll have high demand products in short supply. The key is building a system that lets you move fast when opportunity strikes. This is where building buying profiles for every single customer becomes essential. You need to know which accounts buy which types of products, what their purchase patterns look like, and what their potential is (high, medium, or low). Think about it like your account coverage pyramid. When you have product available, you start at the top with your highest value accounts and work your way down. You're not treating all 150 accounts the same. You're prioritizing based on potential. When you have an abundance of one product type, you go directly to the customers who buy that product and say, "Hey, I've got product right now. Do you want to buy?" You can run specials. You can offer incentives (within legal limits). You move it fast. When your high demand products come in, you call your best accounts first and say, "I've got ten cases of this. I'm calling you first. How many do you want?" Then you go down your list. Most of the time, you'll sell out before you even leave your office. But if you've got 150 accounts and you're treating them all the same, it gets overwhelming fast. Segment them. Prioritize them. Work them strategically. Making Your Number When You Can't Control Supply The income issue is where this gets really interesting. Dylan wants to double his sales and earn more commissions, but he can't because the company keeps running out of product. Here's my take: if you're supposed to sell $1.5 million but your company only produces $750,000 worth of product that you could sell, they should pay you for the $1.5 million. Production was the reason you couldn't make your number, not your sales ability. Now, I know there are people in operations reading this who are going to say I'm full of it. But from a sales standpoint, if you've sold out of everything available, you've done your job. The constraint isn't you, it's production capacity. That's a hard conversation to have with ownership, I get it. But here's how you make that case: sell out of the other stuff that people don't want as much. Figure out how to move all of it. Put yourself in a position where you own the moral high ground when it comes to sales performance. If you do that and they still can't or won't pay you for what you could have sold, then you've got a decision to make. But at least you'll have learned how to sell in a resource-constrained environment, how to build relationships, how to manage your territory, and how to work a manual system. Those are skills that transfer to any sales role, especially ones that give you all the bells and whistles and unlimited product to sell. The Power of Old School Discipline Let's go back to 1985 for a minute. In 1985, you would have had a Rolodex with tabs for H (high potential), M (medium potential), and L (low potential) accounts. When product came in, you'd open to H, pull out the cards, and start dialing. "I've got ten cases of your favorite cider. I'm calling you first. How many do you want?" If they don't want any, click. Next card. By the time you hit the tenth account, you're usually sold out. That's the power of segmentation combined with discipline. Systems beat moods. Sequence beats sporadic effort. Process creates momentum. You don't need fancy technology to do this. You need clear priorities, good segmentation, and the discipline to work your system consistently. The Bottom Line If you're in Dylan's situation with limited tools and limited product, here's your game plan: Stop worrying about what you don't have and focus on maximizing what you do have. Build a simple segmentation system using whatever tools are available. Create detailed buying profiles for all your accounts so you know exactly who to call when specific products become available. Work your account coverage pyramid from top to bottom, always prioritizing your highest value customers. Sell out of everything, even the less popular products, so you have leverage when talking to ownership about compensation. The reality is that most sales challenges aren't about having the perfect tools or unlimited resources. They're about having the discipline to work a proven system consistently, even when conditions aren't ideal. That's how you win in sales. That's how you hit your numbers. And that's how you build a foundation of skills that will serve you for your entire career, whether you stay in a resource constrained environment or move to a role where the sky's the limit. Ready to master the fundamentals of prospecting and account management? Check out Jeb Blount's latest book with Brynne Tillman, The LinkedIn Edge, and learn how to build systematic, relationship-driven sales processes that work in any environment.

Is Your LinkedIn Personal Branding Built for Buyers or Bystanders? "Respectfully, you are not my audience." Performance coach Giselle Ugarte said that on a recent episode of the Sales Gravy Podcast, and it might be the most liberating thing you'll hear about LinkedIn personal branding this year. Because somewhere between building your profile and hitting publish on that post, you've started making decisions based on what your college roommate might think. Or your former boss. Or yes, your mom. The hard truth? None of them are writing you commission checks. The Real Reason Your LinkedIn Personal Branding Falls Flat You've heard "be authentic" and "show up as yourself" so often that the advice has lost all meaning. So you end up in a strange middle ground where you're not polished enough to impress executives and not human enough to connect with actual buyers. Your LinkedIn personal branding suffers because you're creating content for ghosts. People who will never hire you, never refer you, never sign a contract. You're worried about the wrong audience, and that hesitation shows up in every word you type. Think about the last post you almost published but didn't. What stopped you? Probably not a legitimate business concern. More likely, you had a flash of "what will people think?" and that voice didn't belong to your ideal client. It belonged to someone in your network who wouldn't buy from you if you were the last salesperson on earth. Who Your LinkedIn Content Is Really For Your LinkedIn personal branding should speak to three groups:  Current clients  Prospective clients  People who can refer you to clients That's it. Everyone else is background noise. When you post about closing a tough deal, your brother who works in IT might think you're bragging. Your client, who fought through the same challenge, is nodding in agreement. When you share a lesson from a deal that went sideways, your high school friend might wonder why you're airing dirty laundry. Your prospect is realizing you understand their world. The disconnect happens because you're trying to serve two masters. You want to build real relationships with buyers while also maintaining some imaginary professional image for people who have zero impact on your business. The Transform 20: LinkedIn Personal Branding That Actually Works If you're going to shift your LinkedIn personal branding from performative to productive, you need a system. Not another "post three times a week" generic advice pile, but something that forces you to focus on real humans instead of vanity metrics. Giselle's practical framework, Transform 20, breaks down into four daily actions, each designed to build actual relationships: Connect with 5 new people. Not random connections. People you met this week, people on your calendar, people who recognize your face. Every request should feel familiar to them. Send 5 meaningful messages. Check in. Reference something personal. End with a question. “Let me know” is where leads go to die. Meaningful DMs teach the algorithm who matters to you — and who should see your content. Leave 5 meaningful comments. Two to three sentences. Add context. Reintroduce yourself if needed. A thoughtful comment builds more trust than another like or emoji ever will. Record 5 one-to-one videos. Sixty seconds or less. “Hey, I was thinking about you because…” It's a pattern interrupt in an inbox full of text and one of the fastest ways to stand out. This is where confidence compounds. Twenty actions. Most people won't do it because it feels like work. But if you woke up to 20 qualified leads tomorrow, would that change your business? That's what you're building here. What Your LinkedIn Profile Should Actually Show Buyers want to know you're a real person. That you have a family, hobbies, interests, failures, and lessons. That you care about something besides your quota. If you blur your Zoom background because you think it's more professional, you're missing an opportunity. Let them see the bookshelf, the Peloton, the framed photo. These details give people something to ask about and a reason to remember you. The same goes for your LinkedIn headline. Yes, include your title. But also include the detail that creates connection. "Mom of four," or "Proud Michigan alum," or whatever matters to you and might matter to them. Make it easier for people to find common ground with you. Stop Creating Content for People Who Will Never Buy You already know who matters: current clients, prospective clients, and people who can refer you to clients. Your former colleague who always has something snarky to say about your posts? They've never sent you a referral. Your friend from college who thinks sales is beneath them? They're not signing contracts. Your family member who wants you to be more buttoned up? They're not in your market. Have the clarity to know that you can't build an effective LinkedIn personal branding presence while trying to please everyone. You'll end up pleasing no one, least of all the people who could actually benefit from working with you. You cannot build effective LinkedIn personal branding while trying to please people who don't impact your business. Before you write that post or record that video, remind yourself: someone would be lucky to hear from me today. You have something valuable to offer — and the courage to show up as a real human. The salespeople winning on LinkedIn aren't the most polished. They're the most human. They make it easier for the right people to decide they want to work with them. Send the videos. Start the conversations. Show up as the person your clients actually want to buy from. That's how you win on LinkedIn — and everywhere else. Want the full LinkedIn playbook? Buy The LinkedIn Edge by Jeb Blount and Brynne Tillman. It's packed with non-negotiables that will turn your profile into a pipeline-building machine.

Is Your LinkedIn Personal Branding Built for Buyers or Bystanders? "Respectfully, you are not my audience." Performance coach Giselle Ugarte said that on a recent episode of the Sales Gravy Podcast, and it might be the most liberating thing you'll hear about LinkedIn personal branding this year. Because somewhere between building your profile and hitting publish on that post, you've started making decisions based on what your college roommate might think. Or your former boss. Or yes, your mom. The hard truth? None of them are writing you commission checks. The Real Reason Your LinkedIn Personal Branding Falls Flat You've heard "be authentic" and "show up as yourself" so often that the advice has lost all meaning. So you end up in a strange middle ground where you're not polished enough to impress executives and not human enough to connect with actual buyers. Your LinkedIn personal branding suffers because you're creating content for ghosts. People who will never hire you, never refer you, never sign a contract. You're worried about the wrong audience, and that hesitation shows up in every word you type. Think about the last post you almost published but didn't. What stopped you? Probably not a legitimate business concern. More likely, you had a flash of "what will people think?" and that voice didn't belong to your ideal client. It belonged to someone in your network who wouldn't buy from you if you were the last salesperson on earth. Who Your LinkedIn Content Is Really For Your LinkedIn personal branding should speak to three groups:  Current clients  Prospective clients  People who can refer you to clients That's it. Everyone else is background noise. When you post about closing a tough deal, your brother who works in IT might think you're bragging. Your client, who fought through the same challenge, is nodding in agreement. When you share a lesson from a deal that went sideways, your high school friend might wonder why you're airing dirty laundry. Your prospect is realizing you understand their world. The disconnect happens because you're trying to serve two masters. You want to build real relationships with buyers while also maintaining some imaginary professional image for people who have zero impact on your business. The Transform 20: LinkedIn Personal Branding That Actually Works If you're going to shift your LinkedIn personal branding from performative to productive, you need a system. Not another "post three times a week" generic advice pile, but something that forces you to focus on real humans instead of vanity metrics. Giselle's practical framework, Transform 20, breaks down into four daily actions, each designed to build actual relationships: Connect with 5 new people. Not random connections. People you met this week, people on your calendar, people who recognize your face. Every request should feel familiar to them. Send 5 meaningful messages. Check in. Reference something personal. End with a question. “Let me know” is where leads go to die. Meaningful DMs teach the algorithm who matters to you — and who should see your content. Leave 5 meaningful comments. Two to three sentences. Add context. Reintroduce yourself if needed. A thoughtful comment builds more trust than another like or emoji ever will. Record 5 one-to-one videos. Sixty seconds or less. “Hey, I was thinking about you because…” It's a pattern interrupt in an inbox full of text and one of the fastest ways to stand out. This is where confidence compounds. Twenty actions. Most people won't do it because it feels like work. But if you woke up to 20 qualified leads tomorrow, would that change your business? That's what you're building here. What Your LinkedIn Profile Should Actually Show Buyers want to know you're a real person. That you have a family, hobbies, interests, failures, and lessons. That you care about something besides your quota. If you blur your Zoom background because you think it's more professional, you're missing an opportunity. Let them see the bookshelf, the Peloton, the framed photo. These details give people something to ask about and a reason to remember you. The same goes for your LinkedIn headline. Yes, include your title. But also include the detail that creates connection. "Mom of four," or "Proud Michigan alum," or whatever matters to you and might matter to them. Make it easier for people to find common ground with you. Stop Creating Content for People Who Will Never Buy You already know who matters: current clients, prospective clients, and people who can refer you to clients. Your former colleague who always has something snarky to say about your posts? They've never sent you a referral. Your friend from college who thinks sales is beneath them? They're not signing contracts. Your family member who wants you to be more buttoned up? They're not in your market. Have the clarity to know that you can't build an effective LinkedIn personal branding presence while trying to please everyone. You'll end up pleasing no one, least of all the people who could actually benefit from working with you. You cannot build effective LinkedIn personal branding while trying to please people who don't impact your business. Before you write that post or record that video, remind yourself: someone would be lucky to hear from me today. You have something valuable to offer — and the courage to show up as a real human. The salespeople winning on LinkedIn aren't the most polished. They're the most human. They make it easier for the right people to decide they want to work with them. Send the videos. Start the conversations. Show up as the person your clients actually want to buy from. That's how you win on LinkedIn — and everywhere else. Want the full LinkedIn playbook? Buy The LinkedIn Edge by Jeb Blount and Brynne Tillman. It's packed with non-negotiables that will turn your profile into a pipeline-building machine.

Here's a question that hits closer to home than most sales reps want to admit: What do you do when you've been away from prospecting for a while and suddenly the call reluctance feels brand new again? That's the situation Dwayne Malmberg from Sugar Land, Texas found himself in. He'd been crushing it in inside sales and appointment setting since the 90s. He was good at it. Really good. But after taking just over two years away from the phones, a new opportunity came along and suddenly he was facing something he didn't expect. The call reluctance. The trepidation. The mental resistance to picking up that phone and dialing invisible strangers. If you've ever taken time away from prospecting and felt that same knot in your stomach when it's time to get back on the phones, you're not alone. And more importantly, there's a systematic way to rebuild that muscle and get back to crushing it. The Raw Truth About Cold Calling Fear Let's get brutally honest: Cold calling creates emotional angst. Period. I've made tens of thousands of cold calls. I make them with my clients during training sessions. I'll make them tomorrow morning. And I still feel that trepidation on the first couple of calls of the day. It's just human. It's natural. It never completely goes away. Think about it like jumping out of an airplane. A few years ago, I got the chance to jump with the United States Army Golden Knights. I was terrified. My heart was pounding. A sergeant even asked if I was okay because apparently I looked frightened. When we got strapped in, I turned to the Golden Knight I was jumping with and asked, "Do you ever get scared?" His answer was revealing: "Yeah, of course I do. My heart's beating a little bit because it's an airplane and I don't know what's going to happen. But I've done it so many times and I've got a routine." That's the key. The routine. The process. The mental preparation that gets you past the fear and into action. The Big Pull: Why You Need Something Worth Fighting For Here's the problem with facing fear: If you don't have something pulling you forward that's bigger than the discomfort you're feeling right now, you'll procrastinate forever. The discipline to run a prospecting block and do your prospecting is the discipline to sacrifice what you want now for what you want most. So before you even think about picking up the phone, sit down and write out what you want. Why are you doing this? What's the goal? Is it a paycheck? A promotion? Financial freedom? Providing for your family? That's your big pull. That's what you focus on when you start your day, not whatever might happen on the call. Because when you're thinking about something as scary as facing rejection, if you don't have a big pull driving you, you'll end up avoiding the work that matters most. For Dwayne, part of his why was clear: He's a caregiver for his disabled wife and needs the flexibility to work from home while still providing for his family. That's a powerful pull. That's something worth pushing through fear for. Building the Muscle: You Can't Bench Press 250 on Day One Let's say you were a bodybuilder in your 30s. You were strong, lifting heavy, crushing it in the gym. Then life happened. Kids came along. Your career took off. You quit working out. Now you decide it's time to get back in shape. What happens if you walk into the gym and try to bench press 250 pounds on day one? You're going to hurt yourself. Maybe badly. The same principle applies to prospecting after time away. You already know how to do it. You've got the muscle memory. Everything inside you is saying, "I got this." But you can't expect to jump back in at the same intensity level you had before. You have to rebuild the muscle gradually. Start with the equivalent of those 20-pound dumbbells and work your way back up. The High-Intensity Sprint Strategy When I found myself in a similar situation years ago, uncomfortable and fearful about making calls, I developed a strategy that I now call high-intensity prospecting sprints. Here's how it works: Break your prospecting into very small, short blocks. Sometimes just five minutes. Make five calls in five minutes. Or ten minutes. Or fifteen minutes. The key is this: Make it so small and manageable that your brain can't talk you out of it. If I tell you to make cold calls all day long, that feels overwhelming. But if I ask you to knock out just five calls, you can do that. Then here's the critical part: Follow each sprint with something inspiring. Read a chapter from Fanatical Prospecting. Listen to a segment of your favorite sales podcast. Watch a training video. Put good stuff in your ears and in front of your eyes that builds your courage and strengthens your heart. Then do another sprint. More inspiration. Another sprint. Repeat. What happens is two things: First, by actually doing it instead of thinking about it, you get better at doing it. You get what I call sales endorphins. You feel good about yourself because you realize, "Hey, I can do this. Everything's okay." Second, by backing up each sprint with inspirational content, you're feeding your mindset. You're building back that mental muscle alongside the practical muscle. The Time Management Factor for Busy Sales Professionals If you're like Dwayne and have a lot of responsibilities outside of sales, time management becomes critical. You can't afford to waste time or dilute your prospecting efforts. The solution is ruthless prioritization and time blocking. Start your day with your most important, highest priority sales activity. Get your prospecting done first thing in the morning when your willpower is strongest and your emotional energy is highest. Here's why this matters: When you've got a lot going on and you're also doing the hardest job in sales (making outbound calls), by the time you get later into your day, you're worn out. Your willpower is depleted. It's going to be exponentially harder to find the motivation to interrupt strangers. But first thing in the morning? You're fresh. You're ready. You can knock out that prospecting block and then ride that momentum through the rest of your day. Block your calendar in core chunks for everything you need to do. If you have an appointment at 3 PM that'll take three hours, fine. But that first hour of your day? That's sacred prospecting time. Nothing else touches it. The Mindset Foundation: Feed Your Mind Daily The first section of Fanatical Prospecting focuses on mindset because that's where everything begins. If your mindset isn't right, technique doesn't matter. Scripts don't matter. Nothing matters because you won't execute. Feed your mind daily with content that builds you up. Listen to a sales podcast three days a week. Read sales books. Watch training videos. Surround yourself with messages that reinforce the behaviors you want to develop. When you're in a situation where you feel fear or emotional angst, putting good stuff in your ears and eyes has a tendency to make your heart stronger and build your courage. This isn't fluffy motivation. This is practical psychology. You're literally rewiring your brain to associate prospecting with positive emotions instead of fear and anxiety. The Bottom Line Getting back in the prospecting game after time away isn't about summoning superhuman courage or pretending the fear doesn't exist. It's about acknowledging the fear, building a routine to work through it, and gradually rebuilding the muscle you once had. You already know how to do this. You've done it before. You just need to give yourself permission to start small, build consistently, and focus on progress over perfection. Start with your why. Build your prospecting sprints. Front-load your day. Feed your mind with the right content. And remember: The first call is always the hardest because you're lifting that 10,000-pound weight. But once you make it, the momentum starts building. You've got this. Now go pick up the phone and prove it to yourself. Want to learn how to leverage LinkedIn to fill your pipeline and never run out of opportunities? Check out Jeb Blount's latest book with Brynne Tillman, The LinkedIn Edge, and discover how to turn social selling into your secret weapon.

Here's a question that hits closer to home than most sales reps want to admit: What do you do when you've been away from prospecting for a while and suddenly the call reluctance feels brand new again? That's the situation Dwayne Malmberg from Sugar Land, Texas found himself in. He'd been crushing it in inside sales and appointment setting since the 90s. He was good at it. Really good. But after taking just over two years away from the phones, a new opportunity came along, and suddenly he was facing something he didn't expect. The call reluctance. The trepidation. The mental resistance to picking up that phone and dialing invisible strangers. If you've ever taken time away from prospecting and felt that same knot in your stomach when it's time to get back on the phones, you're not alone. And more importantly, there's a systematic way to rebuild that muscle and get back to crushing it. The Raw Truth About Cold Calling Fear Let's get brutally honest: Cold calling creates emotional angst. Period. I've made tens of thousands of cold calls. I make them with my clients during training sessions. I'll make them tomorrow morning. And I still feel that trepidation on the first couple of calls of the day. It's just human. It's natural. It never completely goes away. Think about it like jumping out of an airplane. A few years ago, I got the chance to jump with the United States Army Golden Knights. I was terrified. My heart was pounding. A sergeant even asked if I was okay because, apparently, I looked frightened. When we got strapped in, I turned to the Golden Knight I was jumping with and asked, "Do you ever get scared?" His answer was revealing: "Yeah, of course I do. My heart's beating a little bit because it's an airplane and I don't know what's going to happen. But I've done it so many times, and I've got a routine." That's the key. The routine. The process. The mental preparation that gets you past the fear and into action. The Big Pull: Why You Need Something Worth Fighting For Here's the problem with facing fear: If you don't have something pulling you forward that's bigger than the discomfort you're feeling right now, you'll procrastinate forever. The discipline to run a prospecting block and do your prospecting is the discipline to sacrifice what you want now for what you want most. So before you even think about picking up the phone, sit down and write out what you want. Why are you doing this? What's the goal? Is it a paycheck? A promotion? Financial freedom? Providing for your family? That's your big pull. That's what you focus on when you start your day, not whatever might happen on the call. Because when you're thinking about something as scary as facing rejection, if you don't have a big pull driving you, you'll end up avoiding the work that matters most. For Dwayne, part of his why was clear: He's a caregiver for his disabled wife and needs the flexibility to work from home while still providing for his family. That's a powerful pull. That's something worth pushing through fear for. Building the Muscle: You Can't Bench Press 250 on Day One Let's say you were a bodybuilder in your 30s. You were strong, lifting heavy, crushing it in the gym. Then life happened. Kids came along. Your career took off. You quit working out. Now you decide it's time to get back in shape. What happens if you walk into the gym and try to bench press 250 pounds on day one? You're going to hurt yourself. Maybe badly. The same principle applies to prospecting after time away. You already know how to do it. You've got the muscle memory. Everything inside you is saying, "I got this." But you can't expect to jump back in at the same intensity level you had before. You have to rebuild the muscle gradually. Start with the equivalent of those 20-pound dumbbells and work your way back up. The High-Intensity Sprint Strategy When I found myself in a similar situation years ago, uncomfortable and fearful about making calls, I developed a strategy that I now call high-intensity prospecting sprints. Here's how it works: Break your prospecting into very small, short blocks. Sometimes just five minutes. Make five calls in five minutes. Or ten minutes. Or fifteen minutes. The key is this: Make it so small and manageable that your brain can't talk you out of it. If I tell you to make cold calls all day long, that feels overwhelming. But if I ask you to knock out just five calls, you can do that. Then here's the critical part: Follow each sprint with something inspiring. Read a chapter from Fanatical Prospecting. Listen to a segment of your favorite sales podcast. Watch a training video. Put good stuff in your ears and in front of your eyes that builds your courage and strengthens your heart. Then do another sprint. More inspiration. Another sprint. Repeat. What happens is two things: First, by actually doing it instead of thinking about it, you get better at doing it. You get what I call sales endorphins. You feel good about yourself because you realize, "Hey, I can do this. Everything's okay." Second, by backing up each sprint with inspirational content, you're feeding your mindset. You're building back that mental muscle alongside the practical muscle. The Time Management Factor for Busy Sales Professionals If you're like Dwayne and have a lot of responsibilities outside of sales, time management becomes critical. You can't afford to waste time or dilute your prospecting efforts. The solution is ruthless prioritization and time blocking. Start your day with your most important, highest priority sales activity. Get your prospecting done first thing in the morning when your willpower is strongest and your emotional energy is highest. Here's why this matters: When you've got a lot going on and you're also doing the hardest job in sales (making outbound calls), by the time you get later into your day, you're worn out. Your willpower is depleted. It's going to be exponentially harder to find the motivation to interrupt strangers. But first thing in the morning? You're fresh. You're ready. You can knock out that prospecting block and then ride that momentum through the rest of your day. Block your calendar in core chunks for everything you need to do. If you have an appointment at 3 PM that'll take three hours, fine. But that first hour of your day? That's sacred prospecting time. Nothing else touches it. The Mindset Foundation: Feed Your Mind Daily The first section of Fanatical Prospecting focuses on mindset because that's where everything begins. If your mindset isn't right, technique doesn't matter. Scripts don't matter. Nothing matters because you won't execute. Feed your mind daily with content that builds you up. Listen to a sales podcast three days a week. Read sales books. Watch training videos. Surround yourself with messages that reinforce the behaviors you want to develop. When you're in a situation where you feel fear or emotional angst, putting good stuff in your ears and eyes has a tendency to make your heart stronger and build your courage. This isn't fluffy motivation. This is practical psychology. You're literally rewiring your brain to associate prospecting with positive emotions instead of fear and anxiety. The Bottom Line Getting back in the prospecting game after time away isn't about summoning superhuman courage or pretending the fear doesn't exist. It's about acknowledging the fear, building a routine to work through it, and gradually rebuilding the muscle you once had. You already know how to do this. You've done it before. You just need to give yourself permission to start small, build consistently, and focus on progress over perfection. Start with your why. Build your prospecting sprints. Front-load your day. Feed your mind with the right content. And remember: The first call is always the hardest because you're lifting that 10,000-pound weight. But once you make it, the momentum starts building. You've got this. Now go pick up the phone and prove it to yourself. Want to learn how to leverage LinkedIn to fill your pipeline and never run out of opportunities? Check out Jeb Blount's latest book with Brynne Tillman, The LinkedIn Edge, and discover how to turn social selling into your secret weapon.

Here's a truth most car dealerships don't want to admit: people don't hate buying cars. They hate buying cars from salespeople who make the customer experience painful. That's the challenge Brendan Carlington from Mount Pleasant, Michigan, brought to me on a recent episode of Ask Jeb. Brendan jumped back into auto sales this year after spending time in other industries, and he noticed something big. Traditional sales positions are disappearing. Customers can research everything online, get quotes instantly, and even start negotiations with a click. What's missing is training that teaches sales pros how to create an experience people actually enjoy. The vehicle isn't the differentiator. The experience is. Why the Experience Matters More Than the Product I told Brendan something I have felt for a long time. Customers already know what they want before they walk into the dealership. They have seen every trim, every feature, every price point. What they do not know is whether they will enjoy the buying process. That is where you, the salesperson, become the product. Your job is not just to sell the car. Your job is to guide your customer through the process, reduce friction, build trust, and make them feel confident that they are making the right decision. When I buy a car, I already know what I want. If the experience is miserable, I put it off. If I know it will be smooth, engaging, and human, I buy immediately. Modern buyers are craving a guide, not a grinder. The Power of Frameworks Brendan had a simple but powerful philosophy. He said there are three conditions to win: sell a car, give the customer a great experience, and make as much money as possible without compromising those things. That mindset is exactly what great sales frameworks are built on. A framework gives you rails to run on while keeping you flexible in the conversation. It is not a script. It is a repeatable system that lets you adapt to the customer while staying disciplined. When you take complex sales processes and make them simple and repeatable, you create reliability and confidence. That principle is at the heart of fanatical prospecting and objection handling. Learning to simplify complex ideas into actionable steps separates average salespeople from top performers. How to Become the Trusted Guide If you are in car sales or any sales role where buyers can research online, here is the playbook: Unpack your customer's fears. They walk in with emotional baggage from past experiences. Acknowledge it. Ask better questions. The more they talk, the better they feel. When the customer does most of the talking, they have a good experience. Create a VIP moment. Buying a car is a milestone, not a transaction. Build a repeatable system. Know your greeting, discovery questions, and closing flow cold and practice it until it is second nature. Using systems that focus on outcomes, such as first-time appointments, conversion rates, and pipeline velocity, makes the difference between a salesperson who spins their wheels and one who consistently drives results. Practicing this every day builds the kind of discipline that leads to consistent performance and customer loyalty. Making It Fun Again Brendan shared something I loved. Before car sales, he worked in the Vegas nightlife industry and he asked, “Why can't buying a car be fun?” That is the kind of thinking that transforms an industry. Fun does not mean loud music or strobe lights. It means energy, curiosity, and enthusiasm. When people enjoy buying from you, they tell everyone they know. If your dealership or team has lost that spark, it is time to rebuild your sales culture. Focus on making the customer experience unforgettable. Strong sales leadership and coaching techniques help teams focus on guiding the buyer through the process instead of just pushing products. Developing those skills consistently pays huge dividends in customer retention and referrals. The Big Lesson At the end of our conversation, I told Brendan something simple. The car industry does not need more closers. It needs more guides. When every spec and price is a Google search away, the only true differentiator left is how the customer feels. You cannot automate human connection. You cannot AI your way into trust. You can build systems that make people feel seen, heard, and valued. Simplify the process. Ask more questions. Be a guide. Make it an experience worth repeating. That approach works whether you sell cars, software, or consulting services. If you are serious about building influence and opportunity in the modern sales landscape, my newest book with Brynne Tillman, The LinkedIn Edge, is your playbook for creating meaningful professional connections.

Here's a question that'll mess with your head: What do you do when you're making seven figures in sales, crushing every goal, and suddenly … you just don't feel the same motivation anymore? That's the question Matthew Feit from Toms River, New Jersey, posed on an Ask Jeb episode. Matthew's living the dream that most salespeople chase their entire careers. He's at the top of his game financially. He's proven everything he set out to prove. And now he's stuck in this weird limbo where the fire that got him there has gone cold. If you're shaking your head right now, thinking this is a champagne problem, you're missing the point. This is one of the most dangerous positions a high achiever can find themselves in, and it's costing top performers their edge every single day. The Jim Story: When Achievement Becomes Your Enemy Let me tell you about Jim. Years ago, when I was living in Florida, I had this sales rep who was an absolute monster. Top of the ranking report. Presidents Club. Rolex on his wrist for winning. Then one day, his director of sales wanted to put him on a performance improvement plan. In sales, a PIP means you are a dead man walking. I drove up to Jacksonville thinking there had to be some mistake. When I sat down with Jim, I realized the problem wasn't his ability. The guy was still incredibly talented. The problem was he'd won everything there was to win, and he just didn't have the next goal driving him anymore. Here's what I learned: The things we do in sales are hard. They're repetitive. We deal with difficult people. It takes massive discipline, which is simply sacrificing what you want now for what you want most. But when you don't know what you want most anymore, that discipline evaporates. Jim's answer surprised me. He wanted a Harley-Davidson, but his wife wouldn't let him buy it. So I worked out a way to structure his commissions so he could get his Harley while still bringing home the money his wife expected. Suddenly, his sales went through the roof again. He had something driving him. The Cognitive Dissonance of High Achievement Here's what's happening with guys like Matthew and what happened with Jim: They've got this level of cognitive dissonance. Part of them is a stone-cold high achiever who needs to be achieving. The other part is saying, "I don't feel it anymore. I don't have that juice." When you're younger or earlier in your career, you're sketching out goals constantly. I remember having a goal book where I wrote down everything I wanted. One of my goals was a house on the inter-coastal waterway in South Florida. I achieved that goal. Then one day I'm sitting there going, "Well, what do I do now?" It's easy to get comfortable when you don't know where to go next. But comfortable is the enemy of excellence in high-performance sales cultures. What Do You Really Want? I hit the same wall this year. Twenty years building this business, book number 17 coming out, and I'm asking myself the same question Matthew asked: "What now?" I finally figured it out. My wants aren't things anymore. Maybe in my 20s and 30s it was about what I was going to own, but today it's different. It's about what I want to accomplish and who I want to work with. I realized I want to work with people and companies I know I can help. That are a challenge for me. Where I can watch them grow and enjoy seeing them succeed. Who really want to work with me and see me as part of their organization, not as a vendor. As a result, I've been rearranging my world so I can be very picky about what I'm going to do, who I'm going to work with, and who I'm going to speak to. I want to do things that give me joy and fulfill my purpose, which is to help people sell more. That's why I believe God put me here. The Twenty Year Vision When I was a little older than Matthew, I looked at my life and asked: "What are the next 20 years going to be like?" I had won every award you could win in sales. I was operating at the top level of a Fortune 200 company. I had the accolades, the money, all of it. So I asked myself that simple question. What happened over those 20 years completely changed my life. Everything shifted. I wrote my first book when I was 38. It wasn't great. But it was my story, and it was the beginning. I made a goal to write five books in five years. Twenty years later, The LinkedIn Edge is book is number 17. Here's the thing: When I was 38, I didn't know exactly where I'd be at 58. I just knew I was going to make a massive impact over the next 20 years as I pursued my purpose. It was simply about helping people. Stop Thinking, Start Doing Matthew mentioned wanting to write a book about his journey and helping other people. That's a perfect path for someone at his level. Here's my advice: Sit down and look ahead. If you were looking at yourself 20 years from now, what would you want that person to look like? It's not so much about what you want to achieve. It's about who you want to be. Don't wait for the perfect vision. I didn't have some crystal clear picture of where I'd be today. I just knew I needed to change and make an impact. The journey gets you there, but you have to start moving. For Matthew and for anyone else who's climbed every mountain in their current world: You have everything it takes to do whatever you want. You know that already. But if you get more time to just sit in your vacation home, you're going to go out of your mind in no time because you'll know you're not living up to your potential. The question isn't whether you should keep pushing. The question is: What are you pushing toward? Answer that, and the fire comes back. Ignore it, and you'll keep wondering why success doesn't feel like it used to. The best part? Once you reconnect with your purpose and set new goals that actually matter, you'll discover that all those skills that got you to seven figures become even sharper. You're not starting over. You're leveling up. Jeb Blount is the author of 17 books, including the groundbreaking classics Fanatical Prospecting, Sales EQ, Objections, and Inked. In The LinkedIn Edge, co-authored with Brynne Tillman, Jeb teaches sales professionals how to leverage LinkedIn to build their personal brand and fill their pipeline with qualified prospects.

You have about ten seconds to grab a prospect's attention on LinkedIn. If you're spending more time scrolling than positioning yourself as a thought leader, you're not using your profile to its full potential. Here's how to turn it into the perfect “first discovery call.”Profile Positioning· If you go back to episodes 1941 and 1088 with Brynne Tillman, you'll hear her explain why it's time to move past the resume mentality.· Your profile is prime real estate. Start with a compelling banner that clearly shows who you help and how. Use a professional, up-to-date photo, and try LinkedIn's name pronunciation feature to add a personal touch.Headline & About Section· Craft a headline that's punchy and credibility-building—skip the job title and highlight the value you deliver.· In your About section, speak directly to your ideal client's pain points. Use storytelling and short testimonials to build trust and connection.Target and Engage· Create micro-lists for targeted outreach—CFOs, CEOs, COOs—so you can personalize your messaging around real problems.· Before pitching a meeting, engage thoughtfully with your prospects' posts to build rapport and show genuine interest in their needs.Homework Challenge· Update your banner, headline, and profile photo. Rewrite your About section to focus on the problems you solve, and build a micro-list of prospects. · Also, don't forget about using my LinkedIn Sales Navigator trial to jump-start your outreach.“Your profile needs to be a lead-generating tool. It needs to attract prospects; they need to see it. And within five seconds, know what you have to offer.” - Donald Kelly.ResourcesIf you want to try LinkedIn Sales Navigator, start your 60-day trial here. My LinkedIn Prospecting Course will show you exactly how to start attracting more prospects right away. And don't forget to connect with me on LinkedIn!Sponsorship Offers1. This episode is brought to you in part by Hubspot.With HubSpot sales hubs, your data tools and teams join a single platform to close deals and turn prospects into pipelines. Try it for yourself at hubspot.com/sales.2. This episode is brought to you in part by LinkedIn.Are you tired of prospective clients not responding to your emails? Sign up for a free 60-day trial of LinkedIn Sales Navigator at linkedin.com/tse.3. This episode is brought to you in part by the TSE Sales Foundation.Improve your connection on LinkedIn and land three or five appointments with our LinkedIn prospecting course. Go to the salesevangelist.com/linkedin.CreditsAs one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here:

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Here's a question that keeps startup founders up at night: How does a first sales hire build pipeline and prospect effectively when there's zero technology, no tools, and absolutely no data resources available? That's the challenge Matthew Russell brought to the table, and it's a scenario that's far more common than you'd think. Companies transitioning from founder-led sales often throw their first sales hire into the deep end with nothing but a laptop and a "good luck" pat on the back. If you're nodding your head right now, you're not alone. But here's the good news: Some of the most successful sales teams were built from exactly this position, and there's a proven playbook for making it work. The Hook Is Everything When Will Frattini joined his boss Jane in Austin back in 2011, they had zero presence in the market. No reputation, no established relationships, no fancy tech stack. Just two people and a mission to build from scratch. The first lesson? Your job isn't to reinvent the wheel or create some elaborate sales process. Your job is to figure out what hook the founder used to close their first deals, then ruthlessly replicate it. This means getting the founder to show you exactly how they won business. Listen to their calls. Shadow their meetings. Mirror their approach. Don't try to be clever or add your own spin yet. Just learn what actually works. Here's the critical part: You need the founder to be completely honest with you about your early meetings. Will's boss had the right to refuse any meeting he set. If it didn't qualify, she'd tell him exactly why. That feedback loop is gold because it teaches you the difference between a meeting that sounds good and a meeting that actually advances the sale. Master the fundamentals before you try to optimize. The Metrics That Actually Matter Forget about creating a complex sales process with seventeen KPIs. In the beginning, you need exactly one metric that matters: qualified meetings that convert to next steps. Will's early goal was 20 to 30 worthwhile meetings per month. Eventually they scaled that to 60 per rep. But notice the word "worthwhile." These weren't just any meetings. They were conversations with real potential that the founder or sales leader validated. The qualifier matters because it forces you to get better at targeting and messaging, not just activity for activity's sake. You can't game this system by booking junk meetings. Victoria Walker asked how long it takes to build metrics in a niche market, and the answer is simple: You'll have metrics after day one. How many calls did you make? How many connections? How many appointments set? But most new outbound teams trip up because they expect instant results, don't see them, and quit before the cumulative impact kicks in. The 30-Day Rule Changes Everything The prospecting you do today pays off in the next 90 days. This is the rule of cumulative impact, and it's why most outbound efforts fail. Companies start strong, don't see immediate results, and abandon ship. Then they restart six months later with different reps, different messaging, and the cycle repeats. This is death by fits and starts. Your commitment has to be ironclad: We're doing this every single day for at least 90 to 120 days before we make major changes. You'll make small tweaks to messaging and targeting along the way, but you don't stop the engine. Think of it like an elite sports team watching game film. You're looking for incremental improvements. Last month you closed five good deals. This month you're aiming for six. You're not rebuilding the entire playbook every two weeks because the metrics look scary. Handling the "How'd You Get My Number?" Objection D'elvis Huerta raised a challenge every salesperson faces: Prospects who are surprised or even concerned when you call their personal cell phone. They ask how you got their information, and it throws you off your game. Here's Will's brilliant reframe: That question is a gift. It's a pattern interrupt that means they're actually listening to you. When someone says "How'd you get my number?" they've stopped what they were doing and turned their brain on. Don't panic. Just repeat what you said, clearer and slower, then move forward. Will's approach: "I got your cell phone number because I'm reaching out to you. I heard on your team that you're looking to grow into the software space, and what I hear is there's a lot of noise from people trying to train sales teams. What I'd love to do is set some time … " My response is even simpler: "I got it right out of the CRM. And the reason I'm calling you is to grab some of your time because … " Then I go right into my value hook. The key is confidence. You're not apologizing for cold calling like a professional. You're explaining why this conversation matters to them. The Bottom Line Building pipeline without tools isn't a disadvantage. It's actually an advantage because it forces you to master the fundamentals that matter: targeting the right prospects, delivering a compelling hook, and having conversations that advance to next steps. Will and Jane scaled from zero to $3 million in one year. They hired five additional people. They became the fastest growing office in their company. And they did it all without fancy technology or massive budgets. How? By staying focused on what works, getting ruthlessly honest feedback, and showing up every single day with the discipline to execute the system. That's the blueprint for every successful first sales hire who's ever built something from nothing. Ready to turn LinkedIn into your ultimate prospecting engine? Discover the strategies that combine outbound excellence with social selling in The LinkedIn Edge by Jeb Blount and Brynne Tillman.

LinkedIn expert Brynne Tillman joins us to talk strategies for transforming LinkedIn into a powerful sales tool. Mark and Brynne dive into the cutting-edge advancements in AI and the capabilities of Sales Navigator, all while discussing LinkedIn's ethical stance on AI integration, which equips sales professionals with critical data for pre-call planning.  The conversation also tackles LinkedIn's controversial crackdown on bots and automation to ensure a superior user experience. Brynne outlines seven essential searches that tap into the potential of Sales Navigator, revealing how targeted prospecting can drive meaningful connections. The importance of detecting buyer intent on LinkedIn, specifically through job changes, is highlighted, offering a glimpse into more sophisticated signals.  

On this episode of GoalChat, host Debra Eckerling talks about Relationship Development with Tiffanie Kellog, Speaker in Socks; Larry Levine, Selling from the Heart; and Keith Smith, The Fuel Podcast. Deb met each one of these guests through the power of her own network. Tiffanie came through Innovation Women, Larry (introduced by Brynne Tillman) shares a secret in "52 Secrets for Goal-Setting and Goal-Getting," and Keith's podcast is also part of the Marketing Podcast Network. Keith and Deb co-host MPN's Meta Marketing Show. The panel shares their takes on networking, relationship development, and authenticity, along with their super-powers/superhero names and more. Relationship Development - Keith: It's how you relate to other people - Larry: You have to bring curiosity to the forefront; relate, connect - Keith: Imperfection is part of being relatable - Tiffanie: It's not just about business, we make friends differently as we grow up; all relationships need to follow the rules of friendship Goals  - Tiffanie: Make a list of names of your top 12 referral sources - Keith: Have one or two questions you like to ask. Current favorite: If you could have a superpower, what would it be? - Larry: Have three disciplined, meaningful conversation every single day; in #52SecretsBook Larry's is Chapter 25: "Commit to Conversations" Final Thoughts - Tiffanie: When you find the right people, you see the alignment; relationships should be win win win - Keith: Do what you say you'll do - Larry: Control the controllables Learn More About Tiffanie Kellog: TiffanieKellog.com Larry Levine: SellingfromtheHeart.net Keith Smith: TheFuelPodcast.com Debra Eckerling: TheDEBMethod.com/blog 52SecretsBook.com MarketingPodcasts.net Learn more about your ad choices. Visit megaphone.fm/adchoices

Sriharsha Guduguntla, co-founder and CEO of Hyperbound, joins host Brynne Tillman on the Making Sales Social podcast. Guduguntla shares insights on revolutionizing sales coaching with AI roleplay, enhancing consistency, and scaling training for enterprise teams. Discover how AI-driven role plays can offer objective feedback and cut down ramp times, tackling challenges like bias and inconsistency in traditional coaching. With real-world success stories, Guduguntla highlights how Hyperbound facilitates pre-call planning and confidence-building, proving AI's transformative power in sales and marketing.

In this episode of Making Sales Social, Brynne Tillman, Stan Robinson Jr., and Bob Woods unveil a practical 10-step strategy to help sales professionals become consistent content creators on LinkedIn—without spending more than 20 minutes a week. The trio tackles the barriers of time and authenticity, offering savvy tips to identify trending topics, capture powerful insights, and repurpose everyday client conversations into high-impact thought leadership. Plus, they discuss using AI prompts (and when to skip them) to refine your messaging and build trust-based conversations. If creating valuable content that converts sounds daunting, this episode will shift your mindset and your method.

In this episode of Making Sales Social, Brynne Tillman welcomes Greg Weinstein, founder and CEO of Aggie—an innovative AI tool built to help small businesses show up online without the stress of constant content creation. Drawing from his deep experience in digital media and roles at MTV, Comcast, and Univision, Greg explores what “human to human” marketing truly means in 2025, why average content just isn't enough, and how smarter AI inputs can lead to more impactful social engagement. If you've ever felt overwhelmed by the “content beast,” this conversation might be the insight you've been craving.

In this episode of Making Sales Social, Brynne Tillman welcomes Kevin Schmitz, a decade-long veteran of LinkedIn's Sales Navigator team, to share insights on how the platform has evolved from a tech-focused prospecting tool to a powerhouse for B2B engagement across industries. Discover what “making sales social” truly means, why mapping social proximity is a game-changer for outreach, and how human connection online drives measurable business growth.

In this episode of Making Sales Social, Bob Woods, Brynne Tillman, and Stan Robinson Jr. dig into a vital topic for digital sellers: how to bridge the gap between LinkedIn and your owned email list. Learn why relying solely on LinkedIn is risky, how to turn profile visitors into email subscribers, and the strategies behind crafting high-value lead magnets that drive conversions. From banners and QR codes to the psychology of opt-ins, this episode is packed with actionable insights to grow your pipeline and protect your audience.

In this lively episode of Making Sales Social Live, hosts Bob Woods, Brynne Tillman, and Stan Robinson Jr. explore the power of LinkedIn Events to fuel trust-based conversations, enhance visibility, and amplify networking opportunities. Whether you're going live or hosting in person, they walk through the practical steps of setup, tools you need (hello, StreamYard!), and how to market your event like a pro—even beyond LinkedIn.

In this episode of Making Sales Social, Brynne Tillman sits down with Julie Campbell—The Confidence Whisperer—to explore how performance principles like presence, clarity, and connection empower storytelling in business. Drawing from her rich experience as a performer and coach, Julie shares her “Talk and Be You” methodology and reveals how crafting memorable moments and knowing your audience builds trust, drives engagement, and transforms your pitch into a performance that sticks.

This episode brought to you by our Sales Logic Expert Exchange with Brynne Tillman. Uncover actionable social selling strategies that prioritize value and trust. This episode focuses on the importance of a structured social selling approach, featuring critical stages such as buyer mapping and content strategy. Brynne, Mark and Meridith explore why being the first to add value is vital, with 74% of buyers choosing reps who offer insights. Brynne shares her expertise on optimizing your LinkedIn profile to stand out as the vendor of choice, transforming from just a salesperson to a trusted resource.  

This episode brought to you by our Sales Logic Expert Exchange with Brynne Tillman. Uncover actionable social selling strategies that prioritize value and trust. This episode focuses on the importance of a structured social selling approach, featuring critical stages such as buyer mapping and content strategy. Brynne, Mark and Meridith explore why being the first to add value is vital, with 74% of buyers choosing reps who offer insights. Brynne shares her expertise on optimizing your LinkedIn profile to stand out as the vendor of choice, transforming from just a salesperson to a trusted resource.  

Brynne Tillman hosts Dr. David Gruder on the Making Sales Social podcast to explore the evolution of sales. Dr. Gruder, a societal well-being futurist, discusses the journey from manipulative selling practices to authentic, relationship-driven sales strategies. With references to historical figures like Edward Bernays, Dr. Gruder traces the shifts in consumer demand, from materialism to transcendent experiences. He also forecasts a fusion of human and AI-driven approaches in the sales industry. Tune in to gain insights into achieving transformative, integrity-filled business practices for sustainable success.

Explore the world of buyer-first sales funnels in this insightful episode featuring Bob Woods, Brynne Tillman, and Stan Robinson Jr. Discover strategies to shift your content approach, making it more aligned with the buyer's journey and needs. From sparking early curiosity to equipping buyers to champion your product internally, learn how guiding their decision-making without being salesy can boost conversions and foster long-term partnerships. Uncover the art of using case stories and overcoming objections proactively to enhance your sales process. Tune in for practical tips to streamline your sales and support buyer success.

In this episode of Making Sales Social, Brynne Tillman sits down with digital marketing powerhouse Matt Diamante, founder of Hey Tony!, to uncover how small businesses can turn everyday conversations into high-converting content. From using AI tools like ChatGPT to reverse-engineering top-ranking pages, Matt shares actionable strategies that drive real results—without breaking the bank. If you're ready to scale your brand and make your content work smarter, not harder, this one's for you.

In this episode of Making Sales Social Live, hosts Bob Woods, Brynne Tillman, and Stan Robinson Jr. dive into one of LinkedIn's most overlooked features—recommendations. Discover how giving and receiving thoughtful endorsements can build social proof, shorten the sales cycle, and boost credibility. From crafting compelling narratives to asking for recommendations without sounding pushy, this episode is packed with practical strategies to elevate your LinkedIn presence and close deals faster.

In this episode of Making Sales Social, Brynne Tillman welcomes back the ever-insightful Kevin D. Turner, Managing Director of TNT Brand Strategist and a LinkedIn power-user known for amplifying new features and elevating professional profiles. Kevin shares his top strategies for standing out on LinkedIn—without the brag—focusing on authenticity, credibility, and the metrics that matter. From crafting magnetic headlines to building a brand that speaks louder than words, this conversation is packed with real-world advice for making your profile prove it.

In this special Memorial Day edition of Making Sales Social Live, host Brynne Tillman walks us through seven powerful ways to spark LinkedIn content ideas. From capturing your own genius and handling objections to leveraging influencer content and client success stories, this episode is packed with strategies to keep your LinkedIn presence fresh and impactful. Learn how to curate industry trends, engage your audience with polls, and record meaningful moments in your professional life. Get ready to elevate your LinkedIn game with practical tips and AI-powered strategies.

In this episode, host Brynne Tillman welcomes St John Craner, a seasoned expert in rural sales and marketing. As the Managing Director of Agrarian Rural Marketing, St John shares his insights into the psychology of sales and how businesses can effectively connect with farmers. From understanding the human side of selling to breaking sales barriers in agribusiness, this conversation dives deep into the strategies that drive success in rural markets. Whether you're in agriculture or another industry, these lessons apply universally.

In this episode, hosts Bob Woods, Brynne Tillman, and Stan Robinson Jr. dive into the power of LinkedIn video for sales professionals. With LinkedIn prioritizing video content, leveraging this tool effectively can build trust, foster connections, and spark conversations. The team explores five strategic ways to use video on LinkedIn, sharing expert tips on storytelling, mini tutorials, personal branding, and algorithm-friendly posting. If you're looking to amplify your presence and engagement on LinkedIn, this episode is a must-listen!

In this episode of Making Sales Social, host Brynne Tillman welcome Eric Kebschull, company culture strategist and co-founder of Well-Led Strategies. Eric dives into the leadership challenges faced by sales teams today—especially during times of change—and how fostering adaptive, collaborative cultures can lead to long-term success. From humanizing the sales process to navigating resistance and leveraging emotional intelligence, this conversation is packed with insights to help leaders build teams that thrive through transformation. Whether you're a sales leader, team builder, or culture champion, this episode offers actionable strategies for making change stick.

In this episode, Brynne Tillman and Bob Woods dive into the power of permission-based messaging and how it outshines traditional cold outreach—especially on LinkedIn. From a real-world study comparing unsolicited links vs. permission-first outreach to practical scripting examples, they break down why slowing your sales process can actually speed up your outcomes. Plus, they explore how to apply permission-based strategies to client referrals and introductions. If you're ready to build stronger, more qualified sales conversations without being pushy, this one's for you.

In this episode, Brynne Tillman joins Bob Woods to share her step-by-step daily LinkedIn routine designed to spark authentic conversations without being salesy. From checking notifications and managing connection requests to leveraging tools like GetMagical and using mobile video messages, Brynne walks through how to stay productive—and social—on LinkedIn. Plus, learn how to use your network to earn warm introductions and grow your business.

Join host Brynne Tillman on the Making Sales Social podcast, featuring elite performance coach Alaina Schwartz. Discover how high achievers can double or triple their income while working fewer hours. Alaina discusses innovative strategies for aligning business actions with the true purpose of overcoming the hustle and grind mindset. Learn about clearing limiting beliefs at the subconscious level and harnessing intuition to drive business success without sacrificing life balance. Enjoy insights into achieving sustainable, high-level performance and purpose-driven entrepreneurship.

Explore how AI-powered prompt writing is revolutionizing business efficiency with hosts Brynne Tillman and Stan Robinson, Jr. in this episode of Making Sales Social. Discover strategies for cost reduction, time efficiency, enhancing creativity, and accessing expertise through AI. Learn about the Crispy Prompt framework, tailored solutions, and creating role-specific avatars to streamline processes and engage effectively with clients. Don't miss insights on leveraging AI as a powerful tool while maintaining security and fostering creativity in the sales landscape. Plus, celebrate their book, "Prompt Writing Made Easy," a number one new release on Amazon.

Get ready to supercharge your LinkedIn game with this episode of Making Sales Social Live! Brynne Tillman, Bob Woods, and Stan Robinson Jr. dive into five practical ChatGPT prompts written in their signature CRISPY format—designed to help you engage authentically on LinkedIn. From crafting powerful comments to writing blog posts and curating content that converts, this episode is packed with actionable tips. Plus, get the inside scoop on their brand-new book Prompt Writing Made Easy! Whether you're a social selling pro or just getting started with AI, this one's a must-listen.

In this episode of Making Sales Social, we dive into the power of industry influencers in prospecting and engagement. Bob Woods, Brynne Tillman, and Stan Robinson Jr. break down how to identify and connect with the right influencers, engage meaningfully with their audience, and turn followers into loyal clients. Learn actionable strategies for finding key influencers, leveraging platforms like LinkedIn and Listen Notes, and using engagement techniques to build valuable connections. If you're ready to take your social selling game to the next level, this episode is a must-listen!

In this episode, we break down how to transform cold prospects into warm, engaged connections. Bob Woods, Brynne Tillman, and Stan Robinson Jr. discuss the three essential stages to building authentic relationships in sales. From earning the right to a conversation to leveraging AI while keeping your unique voice, we share actionable insights to help you foster genuine connections and drive meaningful sales conversations. Tune in for expert strategies and practical tips to make your sales social!

Explore the intriguing intersection of ancient wisdom and modern business strategies as Cristina DiGiacomo, a renowned philosopher and corporate visionary, joins host Brynne Tillman. Cristina shares her unique approach to integrating philosophy into leadership and decision-making, demystifying how ancient concepts can guide executives through complex challenges. Delve into practical philosophy, the pursuit of truth, and how Stoic practices can enhance business leadership. Plus, discover Cristina's thoughts on balancing professional accolades with philosophical principles and the modern tools bringing classic philosophy to new generations.

Brynne Tillman is the CEO of Social Sales Link and The Modern Banker and the new personalized AI platform askSSL.ai. She teaches professionals how to leverage LinkedIn and AI to start trust-based conversation without being salesy. She is also the co-author, with Jeb Blount, of the upcoming book The LinkedIn Edge.

In this episode of the Making Sales Social Podcast, Hosts Bob Woods, Brynne Tillman, and Stan Robinson Jr. delve into the essentials of becoming a LinkedIn micro-influencer. Learn how to optimize your profile, create valuable content, and build trust-based conversations to stand out in your niche. Perfect for professionals aiming to enhance their social selling skills and make a significant impact in their industry.

In this episode of the Making Sales Social Podcast, host Brynne Tillman sits down with Nirvano Brans, a visionary revenue and sales leader with a decade of experience in high-performance global revenue operations across diverse sectors like fintech, HR tech, and professional services. Nirvano shares his insights on developing go-to-market strategies, scaling sales organizations, and building robust sales and marketing frameworks. Discover how to leverage data, focus efforts, and create a strong pipeline to drive revenue growth and achieve business success.

On this week's GoalChat, Liz Heiman, Dave Sanderson, and Brynne Tillman join Debra Eckerling to talk about Networking. Liz is CEO and chief sales strategist, Regarding Sales; Dave is a speaker, #MiracleOnTheHudson survivor, and publisher of "Moments Matter" magazine; Brynne is CEO of Social Sales Link and host of the Making Sales Social podcast. The panel talked about strategies for IRL and online networking, introvert versus extrovert networking, and more. For "52 Secrets for Goal-Setting and Goal-Getting," Debra interviewed leaders, speakers, consultants, entertainers, and changemakers. Everyone in the book is a friend, friend of a friend, someone she previously interviewed, or all of the above. Brynne introduced Deb to Liz and also to Larry Levine, who introduced Deb to Dave. They all have secrets featured in "52 Secrets." Goals - Brynne: Go through your lists of people - and business cards - and connect with them on LinkedIn. Liz suggests, "I can't believe we are not connected," can be the first email - Liz: Make one list of who you want to meet - types/titles/names - and another of where they would be, so you can meet them - Dave: Make your list of Top 20 - people you want to reach out to once a month - and Farm 40 - people you check in with once a quarter. Then, do the outreach; they can be calls, messages, or emails Final Thoughts - Dave: Find your whos for your hows (this is Dave's tip in 52 Secrets) - Liz: Just do it, even if you are uncomfortable. If you don't say, "Hello," you do not know who you are missing - Brynne: Find your next best friend, because that's what's networking can do for you *Note: Liz and Brynne originally met at a conference years ago and now are BFFs Learn More About: Liz Heiman: RegardingSales.com Dave Sanderson: DaveSandersonSpeaks Brynne Tillman: AskSSL.ai Debra Eckerling: TheDEBMethod.com/blog 52SecretsBook.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of Making Sales Social, hosts Bob Woods and Brynne Tillman reveal how to transform LinkedIn into your ultimate sales tool. Learn practical strategies to identify your ideal customer profile, leverage first- and second-degree connections, and build powerful referral partnerships—all to unlock hidden opportunities within your network. Tune in for actionable tips that will help you drive more conversations, nurture relationships, and ultimately boost your sales success.

Join hosts Brynne Tillman, Stan Robinson as they delve into the art of optimizing your LinkedIn profile for 2025. Learn the importance of transforming your LinkedIn page from a resume to a resource, updated tactics for using banners and headlines to improve search engine optimization, and how to convert the profile into a personal landing page attracting ideal clients. Uncover tips for enhancing various LinkedIn sections like the featured, experience, skills, and recommendations to boost visibility and engagement. This episode equips listeners with actionable insights for leveraging LinkedIn.

Join hosts Brynne Tillman and engage with Ron Gupta, Chief Revenue Officer at Evolution IQ, exploring the dynamic intersection of sales and technology. Discover how Ron transitioned from civil engineering to leading revenue growth and his insights on effective sales recruitment. Delve into the impact of AI on sales strategies, the evolving tech landscape, and the future of revenue generation. Ron shares lessons learned in sales leadership, emphasizing the importance of mentorship and relationship-building. Tune in for a deep dive into innovative sales strategies and technology's role in shaping the industry.

Courtney Johns on, a social media expert, joins Brynne Tillman and Bob Woods on the Making Sales Social podcast to explore effective social selling strategies on TikTok. Courtney emphasizes the importance of creating value-driven, human-centered content, especially for business platforms. She shares insights on crafting engaging TikTok videos that offer step-by-step guides and storytelling to build thought leadership and attract potential customers. Discover how to optimize your personal brand over company pages and effectively convert viewers into clients with expert commentary and strategic content creation.

In this episode of The Sales Gravy Podcast, host Jeb Blount Jr. sits down with LinkedIn expert and OutBound speaker Brynne Tillman to discuss the keys to leveraging LinkedIn for sales success. Brynne shares essential information on avoiding common mistakes like the dreaded "pitch slap," the importance of personalization over automation, and how to truly engage with prospects on LinkedIn. Key Takeaways: – LinkedIn as a Networking Tool: Approach LinkedIn interactions like networking at an event. Your first conversation should not be a pitch but rather meaningful engagement with others' content, showing genuine interest and adding value. – The Power of Engagement: Engaging with someone's content purposefully, by reading and leaving thoughtful comments, is a better strategy than sending unsolicited pitches. It creates a connection by making the interaction about them, not you. – Avoiding the "Pitch Slap": Sending unsolicited, impersonal sales pitches (referred to as a "pitch slap") is ineffective and can be perceived as obnoxious. Personalized, relationship-driven outreach is far more impactful. – Personalization vs. Automation: When using sales automation, it's crucial to remain authentic. Don't try to appear personalized if your outreach is automated. Authenticity in personalization makes a big difference in building genuine connections. – The Importance of OutBound Conference: OutBound is a key event for sales professionals, offering insights into improving pipeline productivity and performance. It's described as a must-attend for those wanting a competitive edge in sales. – Sales Gravy University Resources: Sales Gravy University offers valuable courses, taught by top experts like Brynne, providing resources to improve skills in sales and LinkedIn prospecting. https://www.youtube.com/watch?v=2LFShEROylY Avoiding Common Mistakes on LinkedIn LinkedIn is a powerful platform for sales professionals, but many people miss its potential by using the wrong approach. While it can seem like a place to make a quick pitch, the real strength of LinkedIn lies in how it mirrors a networking event. Building relationships and establishing trust are far more valuable than rushing to sell.  LinkedIn is Like a Networking Event When thinking about LinkedIn, it's important to compare it to how you act at a networking event. At an event, your first conversation with someone isn't about immediately selling a product or service. Instead, it's about making connections, learning about the other person, and finding common ground. This same concept applies to LinkedIn. The first step should be to engage with someone's content in a meaningful way. By commenting mindfully on their posts, you show interest in what they care about. This approach gets you noticed in a more positive light than jumping straight into a pitch. Engage, Don't Pitch A common mistake that salespeople make on LinkedIn is pitching too early. Sending a message that dives right into selling feels impersonal and can be easily ignored. However, if you take the time to engage with someone's posts by leaving thoughtful comments, you build a connection. These comments should clearly relate to the content, showing that you took the time to read and understand it. This makes your interactions feel more genuine and builds trust over time. For instance, instead of sending a cold pitch, you should be liking their posts and sharing insightful comments about them. This can make a huge difference. Over time, these kinds of interactions can naturally lead to a conversation about sales without feeling forced. Avoid the “Pitch Slap” One of the most disliked tactics on LinkedIn is what's known as the "pitch slap"—a sudden, unsolicited sales message that appears right after connecting with someone. This method often leads to frustration. People receiving these messages view them as intrusive and, in most cases, simply delete them.

In this episode of The Sales Gravy Podcast, host Jeb Blount Jr. sits down with LinkedIn expert and OutBound speaker Brynne Tillman to discuss the keys to leveraging LinkedIn for sales success. Brynne shares essential information on avoiding common mistakes like the dreaded "pitch slap," the importance of personalization over automation, and how to truly engage with prospects on LinkedIn. Key Takeaways: – LinkedIn as a Networking Tool: Approach LinkedIn interactions like networking at an event. Your first conversation should not be a pitch but rather meaningful engagement with others' content, showing genuine interest and adding value. – The Power of Engagement: Engaging with someone's content purposefully, by reading and leaving thoughtful comments, is a better strategy than sending unsolicited pitches. It creates a connection by making the interaction about them, not you. – Avoiding the "Pitch Slap": Sending unsolicited, impersonal sales pitches (referred to as a "pitch slap") is ineffective and can be perceived as obnoxious. Personalized, relationship-driven outreach is far more impactful. – Personalization vs. Automation: When using sales automation, it's crucial to remain authentic. Don't try to appear personalized if your outreach is automated. Authenticity in personalization makes a big difference in building genuine connections. – The Importance of OutBound Conference: OutBound is a key event for sales professionals, offering insights into improving pipeline productivity and performance. It's described as a must-attend for those wanting a competitive edge in sales. – Sales Gravy University Resources: Sales Gravy University offers valuable courses, taught by top experts like Brynne, providing resources to improve skills in sales and LinkedIn prospecting. https://www.youtube.com/watch?v=2LFShEROylY Avoiding Common Mistakes on LinkedIn LinkedIn is a powerful platform for sales professionals, but many people miss its potential by using the wrong approach. While it can seem like a place to make a quick pitch, the real strength of LinkedIn lies in how it mirrors a networking event. Building relationships and establishing trust are far more valuable than rushing to sell.  LinkedIn is Like a Networking Event When thinking about LinkedIn, it's important to compare it to how you act at a networking event. At an event, your first conversation with someone isn't about immediately selling a product or service. Instead, it's about making connections, learning about the other person, and finding common ground. This same concept applies to LinkedIn. The first step should be to engage with someone's content in a meaningful way. By commenting mindfully on their posts, you show interest in what they care about. This approach gets you noticed in a more positive light than jumping straight into a pitch. Engage, Don't Pitch A common mistake that salespeople make on LinkedIn is pitching too early. Sending a message that dives right into selling feels impersonal and can be easily ignored. However, if you take the time to engage with someone's posts by leaving thoughtful comments, you build a connection. These comments should clearly relate to the content, showing that you took the time to read and understand it. This makes your interactions feel more genuine and builds trust over time. For instance, instead of sending a cold pitch, you should be liking their posts and sharing insightful comments about them. This can make a huge difference. Over time, these kinds of interactions can naturally lead to a conversation about sales without feeling forced. Avoid the “Pitch Slap” One of the most disliked tactics on LinkedIn is what's known as the "pitch slap"—a sudden, unsolicited sales message that appears right after connecting with someone. This method often leads to frustration. People receiving these messages view them as intrusive and, in most cases, simply delete them. Many professionals on LinkedIn experience this kind of message frequently. Instead of helping, it hurts the chances of building a productive relationship. It's essential to remember that LinkedIn is not just another sales platform but a community. Being patient and building a connection first can have a lasting impact on your sales prospects. Personalization Over Automation Another issue in modern sales is finding the balance between automation and personalization. While sales tools can help save time, they shouldn't take away the personal touch. Automated messages often lack the authenticity needed to build trust. Personalized outreach, on the other hand, shows that you've done your homework. Instead of sending a generic message, a personalized one reflects that you've taken the time to learn about the person you're reaching out to. This approach is far more effective in generating interest and meaningful responses. Building Authentic Relationships on LinkedIn LinkedIn offers a unique opportunity to connect with prospects in a way that feels more natural and less sales-focused. By treating LinkedIn like a networking event, avoiding hard pitches, and focusing on genuine engagement, sales professionals can build better relationships. Avoiding the common mistakes of "pitch slapping" and focusing on personalized interactions instead of automation can go a long way in increasing success on the platform. A Salesperson's Resource: The OutBound Conference For sales professionals looking to improve their skills, conferences like OutBound offer valuable insights. OutBound is described as one of the top events for salespeople who want to get better at pipeline productivity, performance, and prospecting. It brings together industry experts who share strategies and tips to improve sales tactics. Attending events like these helps salespeople stay ahead of trends and sharpen their skills. If you're serious about improving in sales, conferences and resources like Sales Gravy University offer courses that can further develop your abilities in areas like LinkedIn selling. Explore Brynne Tillman's courses on Sales Gravy University to master your social selling so you can sell more.