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You only have feelings. This is the paradigm argued for by Nick Shackleton Jones. Nick is the author of the book How People Learn, which offers an entirely new model for learning and cognition which he thinks can massively improve performance, learning, and education. Nick is many things - he is an author, a speaker, a philosopher, a psychology lecturer, and has worked in both the academic and corporate worlds, including time at the BBC, Deloitte, PA consulting and others in positions centred around learning and innovation. He's a rare individual. I had so much fun talking to him. We talk about his ideas, philosophy, neuroscience, how best to learn, consciousness and AI, among many other things . There's a lovely mix of practical and intellectual stuff here, so I think there's something for everyone - please enjoy. You can also find a video version of this podcast here: https://youtu.be/UdD6sbBeer4TIMESTAMPS:00:00 Intro01:22 You don't have thoughts, you only have feelings04:36 The philosophical foundations06:10 But what about maths?10:16 What does "think rationally" really mean?15:06 What is philosophy driven by?17:49 Mandatory Stoicism dig20:19 Nietzsche's point21:44 Memory Champions23:25 The Affective Context Model26:59 Definitions of Memory and Learning30:43 School doesn't help learning37:33 Education reform43:17 Why does everyone have to get along?46:59 What's the difference using Nick's approach?54:32 Making yourself care about what you need to learn about57:37 We talk about World of Warcraft for a bit01:03:42 Video games and Learning Design01:06:37 Won't we just end up with Minecraft experts?01:15:34 Advice for teachers01:18:00 Should we rethink what intelligence is?01:23:38 The problem of language01:28:46 The AI question01:33:29 What will technology be doing with us 10,000 years from now?01:34:57 Does AI inevitably make us dumber?01:40:39 How does Nick avoid nihilism??01:44:29 Pessimistic Meta-Induction01:47:22 A joke about behaviourism 01:49:32 Does reality exist independently of our feelings?01:54:58 What is Nick unsure of?01:58:59 Why can't we create LLM's that have feelings?02:03:34 Geniuses are affectation geniuses02:05:49 Nietzsche's comedic life02:12:08 What evidence could disprove Shackleton's paradigm?02:18:09 Combating bad ideas online02:25:28 Bad role models02:30:15 The temptation of digital relationships for young men02:32:09 The losing case for Reality02:44:11 Where to find more of Nick's stuffFor more of Nick:https://www.tiktok.com/@shackletonjoneshttps://www.linkedin.com/in/shackletonjones/ His book is called "How People Learn: A New Model of Learning and Cognition to Improve Performance and Education" and can be found on Amazon and other booksellersFor more of me:https://linktr.ee/Jacklawrencehttps://substack.com/@jacklawrohttps://www.instagram.com/jack.lawro/ https://www.tiktok.com/@jack.lawro
The world of workplace learning is changing. Traditional competency models are being challenged, and organizations are shifting towards skills-based learning. But what does this shift really mean, and how can businesses implement it effectively? In this episode, Nick Shackleton-Jones, CEO and Founder of Shackleton Consulting, joins us to discuss the key aspects of skills-based learning, its impact on talent development, and practical steps for making the transition. Ep. 63 Brought to you by Elucidat.
Challenging assumptions about learning, performance, and the rise of AI. Nick Shackleton-Jones returns to The Learning Hack to challenge assumptions about learning theory, discuss his Affective Context Model, and reflect on the future of workplace learning. From TikTok as a learning platform to the risks of deceptive AI, this thought-provoking conversation will inspire and provoke in equal measure. Prepare for fresh insights and bold perspectives from one of learning's great minds. 00:00:00 - Start 00:01:09 - Intro 00:03:40 - TikTok: the ultimate learning platform? 00:09:28 - What has Nick been doing in the last 5 years? 00:22:43 - Is learning ROI based on magical thinking 00:27:37 - How has his thinking changed since he first wrote ‘How People Learn'? 00:36:26 - Have digital media become too poisonous for learning? 00:42:37 - Has the move to performance support really happened in L&D? 00:47:05 - AI: Is Nick a P-Doomer? 01:09:41 - Who does he follow in learning? 01:13:03 - End Contact John Helmer LinkedIn: linkedin.com/in/johnhelmer X: @johnhelmer Bluesky: @johnhelmer.bsky.social Website: learninghackpodcast.com
What do 146 L&D professionals care most about? What are the killer stats L&D should know about right now? Is ‘learning content' really necessary? What questions will be pulled from the cuddly toy's posterior? Find out the answers to all these questions and more in this very special live edition of The Learning & Development Podcast with guests Nick Shackleton-Jones and Kenny Temowo. KEY TAKEAWAYS Understanding how to provide their organisation with greater value and impact is a big concern for L&D professionals. 75% of people said their work leader had more of an influence on their mental health than their life partner does. Experiential training for leaders enables them to better understand how their behaviour and expectations impact those who work for them. The fact that future generations look at work differently is having a huge impact on L&D. When people are offered face-to-face training, they feel invested in. Gamification isn´t working but simulations are. If you can´t see a measurable change (ROI) the chances are you should not be doing it. Content has to be carefully crafted to be relevant. BEST MOMENTS 'I would make sure that we're really involving and holding accountable the leaders.' 'How do we help organizations manage stability, the sense of belonging and psychological safety that we need.' 'Content only matters to you if it's relevant somehow.' VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/ ABOUT THE GUESTS Nick Shackleton-Jones Bio Nick is a genuine thought-leader in Learning & Development, responsible for initiating shift from ‘courses to resources' and for the affective context model of learning. He began his professional life as a psychology lecturer and went on to lead learning functions at Siemens, BBC & BP. He's now a consultant and author of ‘How People Learn' (Kogan Page, May 2019) as well as winning several awards for people development strategy, innovation, and learning content, including the Learning & Performance Institute's Award for Services to the Learning Industry, 2017. You can follow and contact Nick via: Twitter: @shackletonjones LinkedIn: https://www.linkedin.com/in/shackletonjones/ Shackleton Consulting: https://shackleton-consulting.com/ Kenny Temowo Bio Kenny Temowo leads Talent Management and Leadership Development for Netflix UK. He's spent almost two decades in learning and education, working as a consultant with clients such as the BBC, Vodafone, and Rolls-Royce, as well as leading in-house L&D teams. You can follow Kenny via: LinkedIn: https://www.linkedin.com/in/kennytemowo/ ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. CONTACT METHOD Twitter: https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ L&D Collective: https://360learning.com/the-l-and-d-collective/ Blog: https://360learning.com/blog/ L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
On today's show, we discuss: The Power of Authenticity in Personal and Professional Growth: We delve into how embracing one's true self, both in personal life and at work, can lead to genuine growth and development. This includes the idea of presenting an authentic self, rather than a version shaped by societal or professional expectations. The Impact of Social Media on Personal Identity: We explore how platforms like TikTok and LinkedIn influence our perception of identity and success. The conversation touches on the idea of social media flattening complex human experiences into two-dimensional portrayals, often leading to a loss of depth and authenticity. The Evolution of Learning and Employee Experience: We discuss the transformation of learning and development (L&D) and employee experience in the workplace. This includes a critical look at traditional L&D approaches and the potential future direction of workplace learning, emphasizing experience design and the importance of adapting to individual needs. Navigating the Challenges of Neurodiversity in the Workplace: We examine the challenges faced by neurodiverse individuals in professional settings. This includes personal experiences and insights into how workplaces can better accommodate diverse cognitive styles for more inclusive and effective collaboration. Plus much more! Where to find the Nick: LinkedIn Blog Tiktok Where to find Danny: LinkedIn Tiktok The Insightful Innovator: How to Level Up Your Employee Experience Get full access to the 'Get Knotted' Newsletter and bonus content from the podcast at https://www.weareknot.co.uk/subscribe. ---
Nick is responsible for coining the ‘courses to resources' shift, introducing the affective context model of learning, and creating the 5Di© approach to human-centered learning design. He has a 30-year track record of shaping future learning approaches for numerous public and private organizations.In this podcast you will learn:- How to gamify your learning to make it more engaging, fun, and effective.- Principles behind how we learn effectively- What education and the workplace get wrong about how we learnCheck out Nick's Book, How People Learn: https://amzn.to/3U0LxGCMY FREE ONLINE COURSES:
Hello everyone. Welcome to another exciting episode of VR in Education, where we dive deep into the world of virtual reality for teaching and learning. Today we have a special guest with us. Joining us is Nick Shackleton-Jones,. He has a 30-year track record of shaping future learning approaches for numerous public and private organizations. Winner of several awards for people development strategy, innovation, and learning content, including the Learning & Performance Institute's Award for Services to the Learning Industry, 2017 Nick is also the author of ‘How People Learn”.
Welcome to Elite Thinking Club: A Show Dedicated to Critical Thinking
Have you ever wanted to hear learning experts with different views explore ways in which they disagree? Respectfully, of course.Well, this is our opportunity to listen in on a couple of L&D titans as they debate.Enjoy Guy Wallace and Nick Shackleton-Jones as they discuss and debate the differences in their opinions and approaches in response to questions posed by Gabrielle Bayme and moderated by David James. KEY TAKEAWAYS L&D can´t be all fun and games. It also needs a challenge. Changing someone's performance is not always about learning, other resources need to be used too. Providing effective guidance means you do not need such a highly skilled workforce. People need context, show them how to apply what they learn to their job. BEST MOMENTS'Effortable learning is critical.''Your analysis has to look at the entire context. ''We've got to start whitewashing the problem. ' VALUABLE RESOURCESThe Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/ ABOUT THE GUESTSGabrielle Bayme BioGabrielle is Chief Learning Officer at the New York City Mayor's Office of Management and Budget and a forward-thinking Learning and Development leader with 20+ years of experience of designing, facilitating, and managing learning programs throughout the entire learning lifecycle and building innovative learning solutions from the ground up. A lifelong learner and promoter of emerging best practices, cutting-edge tools and techniques, and performance consulting approaches. Gabrielle is passionate about helping organisations and other talent development professionals make the shift from "training" to "performance" believing that learning solutions should focus on practice over content and should have a measurable impact on the work itself. You can follow Gabrielle via:LinkedIn: https://www.linkedin.com/in/gabrielle-bayme/ Nick Shackleton-Jones BioNick is a genuine thought leader in Learning & Development, responsible for coining the ‘courses to resources' shift and the effective context model of learning. He began his professional life as a psychology lecturer and went on to lead learning functions at Siemens, BBC & BP. He's now a consultant and author of ‘How People Learn' (Kogan Page, May 2019) as well as winning several awards for people development strategy, innovation, and learning content, including the Learning & Performance Institute's Award for Services to the Learning Industry, 2017. You can follow and contact Nick via:Twitter: @shackletonjonesLinkedIn: https://www.linkedin.com/in/shackletonjones/How People Learn: https://www.amazon.co.uk/How-People-Learn-Designing-Performance/dp/0749484705 Guy Wallace BioGuy is a Performance Analyst and Instructional Architect and has been designing and developing Instruction/ Training/ Learning and Performance Support content for Enterprise Learning and business-critical target audiences since 1979. In 2010 he was the recipient of ISPI's Highest Award, approved by two successive Boards of Directors, Honorary Life Member, for his contributions to the technology of Performance Improvement, and his contributions to the Society.You can follow and connect with Guy via:Twitter: https://twitter.com/guywwallaceLinkedIn: https://www.linkedin.com/in/guywwallace/Website: https://eppic.biz/ ABOUT THE HOSTDavid James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. CONTACT METHOD Twitter: https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ L&D Collective: https://360learning.com/the-l-and-d-collective/ Blog: https://360learning.com/blog/ L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/ This show was brought to you by Progressive Media
If you haven't heard of NSJ, where have you been?
It's an open secret that businesses throw huge sums of money at training that is often grossly ineffective. If we're going to stop this collective madness, Nick Shackleton-Jones, CEO and Founder of Shackleton Consulting, believes we need to change the way we think about learning. In this episode, find out why you need to start questioning the conventions, explore how to get your stakeholders on board with a better alternative, and dive into his tips and strategies for delivering high-impact learning experiences. Ep. 47 Brought to you by Elucidat.
We talk organisational learning cultures and whether L&D is Toxic to a Learning Culture! We will find out what an earth we mean by an organisational learning culture, why so many L&D departments are missing the point and how we should improve and foster a learning culture to drive business performance. Not for the faint at heart – some uncomfortable truths are laid bare as our panel look to shake up the status quo. Introducing our panel - Nick Shackleton-Jones is a revolutionary. Often intentionally antagonistic is his pursuit to change L&D from “courses to resources”. Having had a career in corporate life and in consulting, Nick recently launched his own company Shackleton Consulting. Nick is the author of revered book, “How People Learn” and multi-award winner for his efforts in changing organisational learning. Dr Nigel Paine is a change-focused leader with a worldwide reputation and a unique grasp of learning and development in the public, private and academic sectors. Nigel has published 8 books including “Workplace Learning: How to build a culture of continuous employee development”. He is also a regular speaker, podcast host “From Scratch” and Presenter at Learning Now TV. Dr Celine Mullins has over 15 years experience as a Psychologist, Coach and Training Consultant working across Multinationals, SME's, Governmental and Educational agencies. She is the founder and CEO of Adaptas. Celine believes traditional approaches to learning often fall short of making real and lasting change happen. Celine is also the author of a three-book series, “Maximising Brain Potential” in which Celine shares how our brain potential can be maximised. YOUR HOST & FOUNDER OF HR RECRUITMENT SOLUTIONS – “Having graduated with a History degree, I was persuaded into a career in recruitment having been applying to graduate schemes. Whilst I failed in securing a role on a graduate scheme, I was lucky enough to be offered a chance to become a trainee Recruitment Consultant in 2008. In 2011, I started to work exclusively with the HR profession. I have since recruited HR professionals for business in numerous countries from entry–level to C-Suite from start-ups to blue-chip multinationals. I have a passion for the profession and how it helps businesses be successful and create great places to work. My curiosity and passion for HR was why I decided to set up Hosting HR to share ideas within the profession and to have a bit of fun doing it too. I recently moved to live by the sea in Devon, England with my wife, son and dog. I am a big football fan and support Newcastle United as well as playing regularly – if you look closely you might even see some Newcastle United paraphernalia in the background during the stream.” You can follow or connect with me on LinkedIn here - Leon Morley | LinkedIn HR RECRUITMENT SOLUTIONS - HR Recruitment Solutions
Learning & Development functions need to move beyond education if they are to fulfil their potential but what does that actually mean? In this episode, Nick shares his Learning Maturity model and we discuss what this means practically for L&D, organisations and each stakeholder within it. KEY TAKEAWAYS Learning Maturity is Person-Centred Design. Audience interest is critical. You need to address the things they care about in ways that transform. Emotion plays a vital role in learning. People prefer face-to-face to e-learning. Being better and faster at their job is the No. 1 thing people want. Training should help people to develop not just perform better. People stay if they feel valued and included. L&D needs to facilitate and increase the availability of learning experiences that are already being used within an organisation. Hybrid learning is different from blended learning. How is explained in the podcast. Often managers are there for the rain dance and they don´t care if it rains. BEST MOMENTS 'L&D is still largely set in an education mindset.' 'Understand what matters to your audience. That´s going to determine what they remember, It´s your key lever.' 'When the word learning is included in the communication, people are around 25% less likely to engage with it.' 'They were there for the rain dance, and they didn´t really care if it rains or not.' VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&D Masterclass Series: https://360learning.com/blog/ ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. ABOUT THE GUEST Nick Shackleton-Jones Bio Nick is a genuine thought-leader in Learning & Development, responsible for initiating the shift from ‘courses to resources' and for the affective context model of learning. He began his professional life as a psychology lecturer and went on to lead learning functions at Siemens, BBC & BP. He's now a consultant and author of ‘How People Learn' (Kogan Page, May 2019) as well as being the winner of several awards for people development strategy, innovation, and learning content, including the Learning & Performance Institute's Award for Services to the Learning Industry, 2017. You can follow and contact Nick via: Twitter: @shackletonjones LinkedIn: https://www.linkedin.com/in/shackletonjones/ Shackleton Consulting: https://shackleton-consulting.com/ CONTACT METHOD FOR DAVID JAMES Twitter: https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ L&D Collective: https://360learning.com/the-l-and-d-collective/ Blog: https://360learning.com/blog/ L&D Masterclass Series: https://360learning.com/blog/ See omnystudio.com/listener for privacy information.
People Power Podcast - Over de kracht van mensen in organisaties
“Stop doing education and start doing learning.” The truth is: we forget the great majority of what we learn. This is a serious problem, that has a major bearing on business training programmes and the way learning & development is shaped. Are we thinking about learning the wrong way? Don't we all learn in the same way, with many small individual variations? Will L&D be able to break the mould, to really start focussing on learning? But where should we start when redefining our L&D strategies? Our guests that will help us grabbling these questions are Nick Shackleton-Jones and Tom Bos. Nick Shackleton-Jones has an impressive carreer in positions with Siemens, the BBC and Deloitte and now as CEO and Founder of Shackleton Consulting. He is also the author of: How People Learn. Tom Bos is managing director of Online Academy.
Nathan was joined by a very special guest on the first episode of a new season sponsored by the Heat Geek Team. Nathan has been trying to help the heating industry realise there needs to be a paradigm shift in the way we train people. Many people are now involved in the training and education discourse, but unfortunately they have little understanding around the science of learning. So, for this episode, Nathan interviews one of the world's leading experts on the subject Nick Shackleton Jones. Nick has worked for Siemens , the BBC and BP and has his own consultancy. Nathan studies the science of learning himself and you will enjoy hearing them discuss psychologists such as Piaget, Vygotsky and Bowlby. There is even a bit of Plato.Education and learning are two completely distinct things and in fact education gets in the way of learning. We possibly won't break the paradigm of the whole of education but now the world needs to decarbonise can the heating and renewable industry reshape how people learn? In this episode we also hear Nick discuss his affective context model, which is his general theory of learningAre we training all the heating engineers we need for the energy transition the right way or are we sticking to convention? Nick has en excellent book which you can find here. It is Nathan's favourite book on the subject of learning. Enjoy the showYou can find a discount code to the heat geek course here
In this episode of THE TALENT DEVELOPMENT HOT SEAT, Nick Shackleton-Jones joins Andy on the podcast. He is a revolutionary L&D professional responsible for coining the courses-to-resources shift and introducing the 5Di approach to user-centered learning design. He has a track record for shaping future learning approaches for numerous public and private organizations and has won several awards in the process. Nick Shackleton-Jones is the HR Director in charge of learning at Deloitte in the UK, where he is focused on building a better experience for employees and performance for the organization. He is in the process of starting his own independent consulting practice. In this bonus interview, you'll hear: 9. Nick Shackleton-Jones' proudest career accomplishment and why it's so important to him. 10. His biggest career failure and what he learned from that experience. 11. Why he's leaving Deloitte to start his own consultancy business. 12. The biggest challenge he sees in learning and development today. 13. The trend he's most excited about in talent development. 14. The books he recommends reading to further your education. 15. What his advice would be to someone looking to further advance their career. Connect with Andy Storch here: https://andystorch.com/ (andystorch.com) https://www.linkedin.com/in/andystorch/ (linkedin.com/in/andystorch) https://tdtt.us/ (tdtt.us/) Connect with Nick Shackleton-Jones: https://www.linkedin.com/in/shackletonjones/ (linkedin.com/in/shackletonjones) https://twitter.com/shackletonjones (twitter.com/shackletonjones) https://amz.run/51yl (https://amz.run/51yl)
In this episode of THE TALENT DEVELOPMENT HOT SEAT, Nick Shackleton-Jones joins Andy on the podcast. He is a revolutionary L&D professional responsible for coining the courses-to-resources shift and introducing the 5Di approach to user-centered learning design. He has a track record for shaping future learning approaches for numerous public and private organizations and has won several awards in the process. Nick Shackleton-Jones is the HR Director in charge of learning at Deloitte in the UK, where he is focused on building a better experience for employees and performance for the organization. He is in the process of starting his own independent consulting practice. In this interview, you'll hear: Nick Shackleton-Jones' philosophy on talent development and learning and how it's developed over time. The overall experience of an employee and how he examines that and sets it up to ensure employees have a great experience at a company. The two ways HR can implement learning in the workplace. What performance consulting is and why it can be innovative to performance learning. The definition of audience analysis and how it can help develop learning and development programs. How Nick Shackleton-Jones defines the 5Di approach to user-centered learning. What you can use to measure success using the 5Di model. How he approached learning during the pandemic and what it made him realize about workplace learning. Connect with Andy Storch here: https://andystorch.com/ (andystorch.com) https://www.linkedin.com/in/andystorch/ (linkedin.com/in/andystorch) https://tdtt.us/ (tdtt.us/) Connect with Nick Shackleton-Jones: https://www.linkedin.com/in/shackletonjones/ (linkedin.com/in/shackletonjones) https://twitter.com/shackletonjones (twitter.com/shackletonjones) https://amz.run/51yl (https://amz.run/51yl)
The Learning Hack is taking a break for the Summer. We'll be back in September, but meanwhile, here's our second most listened-to episode of all time, featuring an interview with Nick Shackleton-Jones. John talks to Nick about his book, 'How People Learn'. 01:22 About the book 04:04 Its ambitions 07:16 The affective context model 16:40 Instructional design 22:51 The learner experience 25:30 Learning in the flow of work 28:14 Are things getting better? 31:22 Business and emotion 33:12 Sentiment analysis and AI 37:46 Innovation
Nick Shackleton-Jones began his professional life as a psychology lecturer & author, since worked in consultancy, Siemens, BBC & BP and is now the HR Director, Talent & Learning at Deloitte UK.This is a great conversation that spans Affective Context Theory, 5Di, Super Learning, Emotional Regulation and we even hear Nicks Top Reads.Nick is the author of How People Learn, it sets out to shows L&D professionals a new way of thinking about learning by exploring what happens when we learn. It considers applications from AI, marketing and ethics and is informed by psychology and contemporary neuroscience in order to show L&D professionals how to design training with their employees in mind so that training makes a real difference to skills, capabilities, performance and development, rather than being a waste of time, money and resources. Using the author's '5Di model', How People Learn demonstrates how to define, design and deploy training in a user-centred way so it works both for and with employees.To connect with Guy Bloom in regards to Leadership Development, Executive Coaching, Team Effectiveness or appearing on the podcast: CLICK HERE
This episode of 'The New Abnormal' features Nick Shackleton-Jones, HR Director / Learning at Deloitte UK. He's also the author of 'How People Learn' and has a revolutionary perspective on...how we learn. Nick began professional life as a psychology lecturer (having studied psychology and philosophy at university) and has since worked for major consultancies and corporates in roles encompassing learning strategy, culture, leadership, innovation, technology & multimedia. Responsible for coining the ‘courses to resources’ shift, the affective context model of learning, and introducing the 5Di approach to user-centered learning design, he's the winner of several awards for people development strategy, innovation, and learning content; and is well-known in the 'learning industry' for his ground-breaking work and thinking. In our interview, we discuss his viewpoints across a range of issues including how the brain works in the context of memory (inc System 1 & 2 thinking), learning and individuality, the significance of play, storytelling and catastrophe, behavioural change, why 'Thinking is Feeling', how to reimagine your world, and the intentional design of experiences and resources that promote learning aka 'Learning Design'.
My guest this week is Nick Shackleton-Jones. LinkedIn: www.linkedin.com/in/shackletonjones Twitter: twitter.com/shackletonjones Book Link: 'How People Learn' - www.amazon.co.uk/How-People-Learn-Designing-Performance/dp/0749484705 Nick has held a number of Senior L&D roles, spanning companies such as Siemens, the BBC and BP; and is now the HR Director at Deloitte UK. Perhaps most significant however is his 2019 book, “How People Learn” where Nick not only explores the design principles of his 5Di model, but also common approaches, such as gamification and education, and highlights their limitations compared with actually finding and targeting what people are actually concerned about. So, time to explore all that and more as I welcome Nick to The Leadership Untitled Podcast.
What's the secret of a great online course or program?Don't know? Dan Netting does and he's helping course creators and virtual teachers create great content, get it online and make money doing it. Join us as we talk about how to make bank from online courses.Having spent 8 years building a business around packaging and selling expertise onlinein a very niche and traditionally offline based industry - motorcycle track riding techniques– now Dan helps other coaches, consultants and trainers turn their expertise into impactful online courses to help them better leverage their knowledge, while also buildingbusinesses based on a foundation of the positive impact they have on the people theyserve.Here's where you can connect with Dan:Facebook: https://www.facebook.com/dannetting7LinkedIn: https://www.linkedin.com/in/dannetting/Instagram: https://www.instagram.com/itsdannetting/Dan says "the success is not in the sale, it’s in the client transformation." His focus is on creating learning experiences that work and deliver results.Dan's book recommendation was 'How People Learn' by Nick Shackleton-Jones.Join Dan's FREE 5-DAY program for online course creators:https://dannetting.com/ Make sure you're subscribed for more great guests and edutaining conversations on Speaking of Influence. If you enjoy this you might just love my new show Points of Change, speaking with coaches, mentors, experts and changemakers about what their critical points of change have been and how they are empowering others to life transformations.Buzzsprout - Let's get your podcast launched! Start for FREEDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Lucy talks with learning expert and HR Director Learning at Deloitte, Nick Shackleton-Jones about how people learn and how that understanding can dramatically re-shape our approach to L&D
Looking back over a year and a half of podcast episodes, John Helmer summarizes the main themes that have emerged from these these fascinating discussions and attempts to draw insights by taking a helicopter view. Where do people agree, and where do they clash? Includes contributions from George Siemens, Nick Shackleton-Jones, Donald Clark, Connie Malamed, Gianni Giacomelli, Laura Lee-Gibbs, Andrea Miles, Sharon Claffey Kaliouby, Jane Hart, Matthew Confer, Paul Matthews, David Wilson, Julliette Denny, Steve Dineen, Dani Johnson, Henri Palmer, Paul McElvaney, Leonard Houx, Myles Runham, Victoria Marsick, Reda Sadki, Caroline Ford and David Perring. 01:23 Learning Hack Facts & Figures 04:04 5. The Learner Experience 13:18 4. Learning in the Flow of Work 20:22 3. Women in Learning 25:42 2. Evidence-Based Design 31:26 1. The Global Pandemic Writers and thinkers referenced by Leonard Houx: David Merrill Robert M. Gagné Siegfried Engelmann Charles Reigeluth John Sweller Paul Kirschner Jeroen J. G. van Merriënboer Books cited: Diana Laurillard Laurillard, D. (2002). Rethinking University Teaching. A conversational framework for the effective use of learning technologies. London: Routledge ISBN 0415256798 Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/ Download the new white paper from Learning Pool written by John Helmer – 'Experience: theory, design and supporting technologies for an experience-based learning culture' https://learningpool.com/theory-design-and-supporting-technologies-for-an-experience-based-learning-culture/
The multi-systems crises catalysed by Covid-19 have challenged business, society, the world economy, and many of our pre-established beliefs. In these difficult times we are given endless opportunities to learn and develop, but what separates organisations and individuals that learn effectively from those that don't? What potential gains can be harnessed by taking a genuine learning approach to experiences, and role do leaders play in this evolution? Helping to answer these questions is Nick Shackleton-Jones: iconoclast, free thinking learning expert, HR Director, Learning at Deloitte UK, and author of How People Learn. Meet our guest: https://www.headspringexecutive.com/podcasts/how-people-learn/ (Nick Shackleton-Jones)
This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Nick Shackleton-Jones is the author of How People Learn. He developed the Affective Context Model as a general theory of how people learn. In this episode he discusses the role of emotions in learning, going so far as to suggest that emotion is the process behind learning. In a period of heightened emotion it’s even more important to understand what matters to people – what their concerns really are. He strongly recommends avoiding content dumping and using resources rather than courses to respond to people’s concerns. Host: Michelle Ockers Guest: Nick Shackleton-Jones Resources: Affective context model – an explainer video - https://bit.ly/2xkvb3e How People Learn by Nick Shackleton-Jones - https://bit.ly/3dkoRcB Nick Shackleton-Jones blog - http://www.aconventional.com/ More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/
In this episode we're discussing one of our favourite books on learning by Nick Shackleton-Jones. Find Us: Arash: Twitter: @arashmazinani LinkedIn: Arash Rezaei-Mazinani Paul: Twitter: @richardsonp2 LinkedIn: Paul Richardson
This week on The GoodPractice Podcast, it's the return of our much beloved Christmas episode! This year, GoodPractice guardian angels Nicola, Owen, Ross G and Ross D share their favourite clips from the past year in an effort to help Bedford Falls' own George Bailey rediscover his love of learning and development. We discuss: the L&D community behaviour change remote working learning analytics and women in learning. The episodes we referenced were: Podcast 150 — Live from London: The past, present and future of learning!, with Andy Lancaster (https://www.goodpractice.com/blog/podcast-150-live-from-london-the-past-present-and-future-of-learning) Podcast 137 — What will be hot in workplace L&D in 2019?, with Don Taylor (https://www.goodpractice.com/blog/podcast-137-what-will-be-hot-in-workplace-ld-in-2019) Podcast 168 — Inside ‘Messengers': Are attractive people more believable?, with Joseph Marks (https://www.goodpractice.com/blog/podcast-168-inside-messengers-are-attractive-people-more-believable) Podcast 157 — Why should we care about behaviour change?, with Julie Dirksen (https://www.goodpractice.com/blog/podcast-157-why-should-we-care-about-behaviour-change) Podcast 152 — How can we support remote workers?, with Chris Coladonato (https://www.goodpractice.com/blog/podcast-152-how-can-we-support-remote-workers) Podcast 158 — Attention spans: With apologies to goldfish, with Jonathan Marshall (https://www.goodpractice.com/blog/podcast-158-attention-spans-with-apologies-to-goldfish) Podcast 163 — Evidence: The No. 1 L&D detective agency, with Rob Briner (https://www.goodpractice.com/blog/podcast-163-evidence-the-no-1-ld-detective-agency) Podcast 145 — Women in learning special, with Barbara Thompson and Sharon Kaliouby (https://www.goodpractice.com/blog/podcast-145-women-in-learning-special) Referenced, but not played, were: Podcast 146 — How do people learn?, with Nick Shackleton-Jones (https://www.goodpractice.com/blog/podcast-146-how-do-people-learn) Podcast 171 — If only I had the time: achieving work-life balance, with Stephanie Hubka (https://www.goodpractice.com/blog/podcast-171-if-only-i-had-the-time-achieving-work-life-balance) In What I Learned This Week, we discussed: quadratic voting, explained in more detail at: https://en.wikipedia.org/wiki/Quadratic_voting In Our Time's podcast on coffee: https://www.bbc.co.uk/programmes/m000c4x1 David D'Souza's daughters planet rap: https://twitter.com/dds180/status/1205438446921306112 With apologies to James Stewart and Frank Capra.
In this episode of 'Challenging the status quo' we have the philosopher, psychologists and author of the book How People Learn, Nick Shackleton Jones. If you want to apply the technology you should first figure out the thought and nature of cognition. Tune in and discover the story behind the first general theory of learning, which is emotion-based.
John Helmer talks to Nick Shackleton-Jones about his book ‘How People Learn'. Nick is an award-winning, influential and controversial thought leader who has held senior learning and development posts at Siemens, BBC and BP. He is now Director, Learning & Performance Innovation at PA Consulting Group. You can buy the book at: https://www.amazon.co.uk/How-People-Learn-Designing-Performance/dp/0749484705 Nick on Twitter: @shackletonjones 01:22 About the book 04:04 Its ambitions 07:16 The affective context model 16:40 Instructional design 22:51 The learner experience 25:30 Learning in the flow of work 28:14 Are things getting better? 31:22 Business and emotion 33:12 Sentiment analysis and AI 37:46 Innovation 40:02 Hardest lesson Nick's ever learned Contact John Helmer: Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/
Gemma Critchley is Head of Technology & Innovation for Learning at Aviva and her mission is to make work feel more like real life by focusing on creating effortless, useful, beautiful experiences that solve real business problems. We discuss this in detail in relation to the actual work Gemma and her team do and the results they seek. KEY TAKEAWAYS One of the most important things in learning and development is to design things with and for people, really focussing on what they care about, what they're struggling with, what their problems are, and design accordingly. Innovation can be a scary word. But by looking at what is taking place within organisations, and not keeping learning and development within a bubble, we can listen to the people who do the actual work, and develop in a positive way. The Five DI Methodology is about defining a problem before you start the work: Define, Discover, Design, Develop, Deploy, Iterate. There can be a mentality that when you create a learning project and put it out into the world, you're done. But you should always look at the impact it's having, measure it, and make it better. Technological innovations in L&D mean that instead of treating development as some kind of field trip, companies can treat it more as though it's part of the workflow, meaning that it can be communicated and absorbed more efficiently. When people go through transitions within the context of an organisation, things become predictable, repeatable and then it's all about the timeliness. If you can anticipate when people experience that then you can have that point on an automated workflow to surface the things that people require, and when. Gemma found something of a culture shock when she moved from marketing to L&D, in that marketing is very much data led. By tapping into the data being amassed about her customers, she was able to pinpoint the exact requirements and most effective methods of reaching them at all times. L&D's data only seems to come after the fact, and so being able to pinpoint the development required is much more difficult. But the industry is getting there. Judge the success of any venture by measuring the difference in the business as a result of having implemented something new. BEST MOMENTS ‘We forget that there's a human in Human Resources' ‘Let's not focus on what's wrong, let's focus on what could be better' ‘Learning and development is about finding out what people are up against and then helping them' 'That's what learning is missing: that campaign mentality' ‘We use data as the autopsy' ‘You've got a North Star that you can work to. You need a guiding light' ABOUT THE GUEST Gemma Critchley has been leading teams to develop, manage and market digital products in learning, talent, social media and marketing for over 10 years. As Head of Technology & Innovation for Learning at Aviva, Gemma leads a team to deliver commercial outcomes through innovative approaches to learning, talent and organisational development, with a focus on the digital transformation. Using innovation, technology, storytelling and experience design her ultimate aim is to deliver real business results. You can follow and connect with Gemma via: Twitter: @GemStGem LinkedIn: https://www.linkedin.com/in/gemmacritchley/ LINKS The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 How People Learn by Nick Shackleton-Jones https://www.amazon.co.uk/How-People-Learn-Designing-Performance/dp/0749484705/ref=sr_1_1?crid=4QWWKQ5GU5HT&keywords=how+people+learn&qid=1565856607&s=books&sprefix=how+people+learn%2Caps%2C132&sr=1-1 ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board. CONTACT METHOD Twitter: https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.looop.co/ See omnystudio.com/listener for privacy information.
The range of emotions we are allowed to show in the workplace is fairly limited. We can be happy, we can be passionate, we can be enthusiastic. But anything beyond that is often seen as unprofessional or inappropriate. Is it time we rethink the role of emotion at work? This week on the podcast, Ross D and Ross G are joined by Emotion at Work's Phil Willcox to discuss: how emotion manifests itself in the workplace the range of emotions that are acceptable at work the role HR/L&D can play in creating emotional 'safe spaces' If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @RossGarnerGP and @PhilWillcox. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. If you're interested in digging a little deeper into the topic of emotion at work, Phil's website is a good place to start: https://www.emotionatwork.co.uk/ Nick Shackleton-Jones appeared on episode 146 — How do people learn? (Not 149, as Ross G claimed). You can find download links here: https://www.goodpractice.com/blog/podcast-146-how-do-people-learn Ross G's holiday recommendations were: - The documentary film Apollo 11. Details online at: https://www.apollo11movie.co.uk/ - The podcast 13 Minutes to the Moon from the BBC World Service. All episodes online at: https://www.bbc.co.uk/programmes/w13xttx2/episodes/downloads - The album of Tom Waits covers Anywhere I Lay My Head, by Scarlett Johansson, on Spotify at: https://open.spotify.com/album/2bBRv5VJOPSIHmSMhzfHXm - The book Wild Harbour by Ian MacPherson, on Amazon at: https://www.amazon.co.uk/Wild-Harbour-Ian-Macpherson/dp/086241234X
In this episode, I'm joined by Nick Shackleton-Jones. Nick puts his theories into the context of an L&D leader, showing practical guidance on a bottom-up approach for delivering human-centered learning at scale, which types of learning experience will build better engagement, how to benchmark the effectiveness of your learning strategy, and finally, how to capture authentic stories on camera within your organization – and why. Today, I’m joined by my colleague Kirstie Greany, who is herself an expert in digital learning. (EP6)
Today on The Learning & Development Podcast, David talks to Nick Shackleton-Jones, the author of How People Learn and a genuine thought leader on Learning & Development, to talk more about how we can improve our learning and training strategies for our employees. It must be centred on how they could grow and develop themselves so we can expect high performance. Discover in this episode how we can use simulations to determine solutions, the pull and push method, producing content, and many more. Start changing your perspective on learning for the better when you tune in. KEY TAKEAWAYS How can a genuine thought leader be differentiated from a fake one? Genuine thought leaders don't say what you want to hear; they say what you need to hear. Be ready to what they say even though some truths might be unpleasant. When producing content for learning, it's important to know how it can help. Know the main concerns first, so you'll know what can be the solutions to present. Do an analysis of what worked and what didn't work for them in the past. How can Learning & Development align better to the business? “Solve their problems first, not translate them into your solutions.” Models that exist today only serve those who are at the top, not the people who really need the service. Find out who your audience is. The effective context model is supposed to underpin all learning phenomena for all in different contexts. The pull and push approach is useful since we only react to things we care. What to Consider When Redesigning L&D Strategies: Creating resources Experience design—responding to challenges and creating challenges The Learning & Development sector should be ready for disruptions that could boost the strategies and services. For example, technology is becoming more functional for everyone. BEST MOMENTS “I'd like to think that people entering the world of learning development believed that it was an antidote to the weirdness and bureaucracy.” “Our challenges drive our learning.” “The only way to get them to efficiently to just know it is to find out what they care about today.” “Let's not come to people with PowerPoint presentations when we have some time to have valuable time together to talk about what they think, to share experiences, and to learn from each other.” “We are eliminating learning in the interest of making everything more usable.” ABOUT THE GUEST Nick Shackleton-Jones Nick is a genuine thought-leader in Learning & Development, responsible for coining the ‘courses to resources' shift and the affective context model of learning. He began his professional life as a psychology lecturer and went on to lead learning functions at Siemens, BBC & BP. He's now a consultant and author of ‘How People Learn' (Kogan Page, May 2019) as well as winning several awards for people development strategy, innovation, and learning content, including the Learning & Performance Institute's Award for Services to the Learning Industry, 2017. You can follow and contact Nick via: Twitter: @shackletonjones LinkedIn: https://www.linkedin.com/in/shackletonjones/ How People Learn: https://www.amazon.co.uk/How-People-Learn-Designing-Performance/dp/0749484705 ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board. CONTACT METHOD Twitter: https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.looop.co/ See omnystudio.com/listener for privacy information.
This week on The GoodPractice Podcast, we're talking fundamentals: how do people learn? Nick Shackleton-Jones joins Ross G and Owen to discuss his new book, How People Learn, in which he argues that people don't learn anything if they don't care. Or, to put it in Nick's term, if they don't have an 'affective response'. What does this mean and how should Nick's insights change our approach to designing courses, resources and experiences? Also: we argue about e-learning for ten minutes. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @ShackletonJones. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. Nick's book, How People Learn, is available from Amazon at: https://www.amazon.co.uk/How-People-Learn-Designing-Performance/dp/0749484705 Or from the Kogan Page website: https://www.koganpage.com/product/how-people-learn-9780749484705 This episode was reference-heavy, but in most part the references can be found in Nick's book. The TED Radio Hour episode Ross recommended was 'Jumpstarting Creativity', online at: https://www.npr.org/programs/ted-radio-hour/719553183/jumpstarting-creativity The source for the London tube study was: http://cep.lse.ac.uk/pubs/download/cp455.pdf The product Owen discussed was GitPrime: https://www.gitprime.com/
Nigel Paine and Martin Couzins talk to Nick Shackleton-Jones about his forthcoming book, How people learn.
Everyone loves workplace learning. It means two days away from the office with the potential for a decent lunch! But it shouldn't actually involve 'learning', should it? In this week's episode of The GoodPractice Podcast, Nick Shackleton-Jones from PA Consulting joins Ross G and Owen to ask if we need to reposition workplace learning so that it can truly make a difference in our colleagues' lives. We ask what 'proper' L&D would look like, and discuss the importance of discomfort. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @ShackletonJones. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus. Nick blogs on LinkedIn at www.linkedin.com/in/shackletonjones/detail/recent-activity/posts. PA Consulting can be found at www.paconsulting.com. The blog post on feedback that Nick mentioned can be found at: https://www.linkedin.com/pulse/stop-giving-feedback-start-asking-nick-shackleton-jones/. For a crash course on Piaget's theory of assimilation, visit the Wikipedia page at: https://en.wikipedia.org/wiki/Piaget%27s_theory_of_cognitive_development#Assimilation_and_Accommodation. The interview with James Dyson that Owen discussed is at: https://www.recode.net/2018/6/16/17114742/james-dyson-design-technology-vacuum-interview. Ross' examples of New York soda jerk lingo were taken from an article on Atlas Obscura: https://www.atlasobscura.com/articles/soda-jerk-slang
In this episode you get to hear Nick Shackleton-Jones, Sukh Pabial & I explore and share our views of emotion, cognition, memory and learning. The conversation takes turns and explores areas I didn’t plan or expect and was really intersting all the same. We talk about the affective context model where Nick suggests that as humans everything that we think, has an emotional basis behind it. We talk about using repetition in learning, making things memorable and emotionally evocative and how at times we just need to attend to what others are concerned about. As we cover a lot of ground, there are a LOT of resources and links all listed below. Nick’s original blog post that started this conversation https://www.linkedin.com/pulse/you-dont-think-nick-shackleton-jones Sukh’s post in response https://pabial.wordpress.com/2017/11/29/you-dont-think-except-that-you-do/ Philosophers Friedrich Nietzsche https://en.m.wikipedia.org/wiki/Friedrich_Nietzsche Martin Heidegger https://en.m.wikipedia.org/wiki/Martin_Heidegger Relevance Theory https://en.m.wikipedia.org/wiki/Relevance_theory Working memory summary https://en.m.wikipedia.org/wiki/Baddeley%27s_model_of_working_memory TED talk on how your working memory makes sense of the world https://www.ted.com/talks/peter_doolittle_how_your_working_memory_makes_sense_of_the_world Episodic memory summary https://www.livescience.com/43682-episodic-memory.html Semantic (or declarative memory) https://en.m.wikipedia.org/wiki/Explicit_memory Herman Ebbinghaus Forgetting Curve https://en.m.wikipedia.org/wiki/Forgetting_curve Summary of Bartlett’s 1932 Study ‘war of the ghosts’ https://www.thinkib.net/psychology/page/8195/bartlett-1932 Elizabeth Loftus talking at TED about the fallability of memory https://www.ted.com/talks/elizabeth_loftus_the_fiction_of_memory Harris (1973) study into estimates of basketball player height http://psycnet.apa.org/record/1973-23011-001 Concern - Task - Resource Model http://www.aconventional.com/2015/03/concern-task-resource-model.html Iowa Gambling Study https://en.m.wikipedia.org/wiki/Iowa_gambling_task Paul Ekman and Emotion https://www.amazon.co.uk/Emotions-Revealed-Understanding-Faces-Feelings/dp/0753817659/ref=sr_1_1?ie=UTF8&qid=1515765283&sr=8-1&keywords=emotions+revealed Tal Ben-Shahar and wellbeing and positive psychology http://www.talbenshahar.com/?CategoryID=170&ArticleID=89 Martin Seligman and positive psychology https://www.amazon.co.uk/Flourish-Understanding-Happiness-Well-Being-Achieve/dp/1857885694/ref=sr_1_3?s=books&ie=UTF8&qid=1515765324&sr=1-3&keywords=martin+seligman The Charity Mind https://www.mind.org.uk Antonio Damasio - Descartes error https://www.amazon.co.uk/Descartes-Error-Emotion-Reason-Human/dp/0099501643/ref=sr_1_1?s=books&ie=UTF8&qid=1515765517&sr=1-1&keywords=Descartes+error How we decide by Jonah Lehrer https://www.amazon.co.uk/How-We-Decide-Jonah-Lehrer/dp/0618620117 Daniel Kahneman- Thinking Fast and Slow https://www.amazon.co.uk/Thinking-Fast-Slow-Daniel-Kahneman/dp/0141033576/ref=sr_1_1?s=books&ie=UTF8&qid=1515767025&sr=1-1&keywords=thinking+fast+and+slow The TED talk I mention on how people look back on their lives positively https://youtu.be/8KkKuTCFvzI