Leadership With Heart

In this episode, I sit down with Lorna Little, President and CEO of St. Anne's Family Services in Los Angeles. Lorna leads an organization that touches the lives of thousands of families facing housing insecurity, young mothers seeking stability, and children who need a safe start. Our conversation goes deep into what it means to lead from both lived experience and professional training. Lorna shares how her own journey as a young mother and adoptee fuels her mission to build programs that change lives for the better. She explains why balancing high support with high accountability is not a feel-good slogan but a daily discipline that keeps her team effective and her community served. We talk about the real cost of not supporting families early, why leaders must stand firm in their power even when feedback stings, and how caring leadership still demands measurable results. Lorna also reminds us to protect our own energy, nurture our creative sides, and never forget why we started this work in the first place. If you have ever wondered what true, heart-centered nonprofit leadership looks like behind the budget lines, you will find so much wisdom here. Take a moment to listen, reflect, and share this episode with someone who cares as much as you do.  

On this episode of the Leadership with Heart podcast, I'm joined by someone very special to me, Andy Boian, founder of Dovetail Solutions and a longtime friend and collaborator. Andy first joined me on the show back in 2020 and was also featured in my book The Art of Caring Leadership. Since then, a great deal has changed, both for him and his company, and I was thrilled to bring him back to discuss where he stands now as a leader and how his journey has unfolded. We discussed what it means to grow an organization with intention, to lead by listening, and to cultivate a culture where people feel safe enough to share their truth. Andy shared how he continues to live by the philosophy of speaking last, something he mentioned in our first interview that has stuck with me ever since. It's not just a tactic; it's a way of honoring the voices around him and building trust from the inside out. Andy also opened up about how his company has evolved over the past five years, how they've weathered disruption and grown their reach, and how he's now thinking about legacy. He shared that he's entering a season of succession planning, gradually preparing to pass the torch while continuing to serve as a mentor and advisor. His desire to give back, to teach, and to write about what he's learned was inspiring to hear. We also discussed the role of AI in communication and storytelling as well as the importance of maintaining the human element in our work. As a speechwriter, Andy knows that words matter, but so do context, presence, tone, and lived experience. AI can assist, but it cannot replace the empathy or emotional insight that comes from years of connection. What stood out most in our conversation was Andy's consistency. He still believes in telling the truth, even when it's hard. He still creates space for people to think, feel, and lead themselves toward their solutions. And he still leads with care, humility, and a deep understanding that trust is earned every single day. If you've ever struggled with how to hold space as a leader, how to grow through grief, or how to lead a team without controlling every detail, this conversation will offer real encouragement. Andy reminds us that leadership is not about being the loudest voice in the room. It's about knowing when to step back, when to listen, and when to let others rise.

In this episode of Leadership with Heart, I sit down with Tracy Nolan, Senior Vice President of MarketPoint at Humana, for a candid and powerful conversation about what it truly means to lead with both strength and compassion. Tracy has spent her career guiding large teams through complex transformations, including overseeing 14,000 employees during the merger of Sprint and T-Mobile at the height of the pandemic. Her ability to remain focused on people, even in the most high-pressure environments, is what sets her apart. This is a conversation about rejecting the myth that caring is soft or ineffective. Tracy shows that empathy and accountability can not only coexist but also fuel one another. She shares stories of leading through layoffs with humanity, building trust through weekly listening sessions, and constantly preparing her teams for the future by investing in their growth and readiness. Tracy discusses openly what it means to create a culture where performance expectations are clear and where people feel supported, heard, and valued. Her approach to leadership is rooted in genuine connection, honest communication, and the belief that strong leadership starts with caring about your people. If you've ever questioned whether it's possible to lead with heart while driving real results, Tracy proves that you don't have to choose. You can do both. And in today's workplace, doing both may be the only way to lead well.  

In this episode of Leadership with Heart, I sit down with someone I genuinely admire, both professionally and personally. Kevin Eikenberry joins me to discuss his newest book, Flexible Leadership, and together, we explore what it truly means to lead with flexibility during times of constant change.   As someone who believes deeply in the power of self-leadership, this conversation is significant. Kevin and I share the belief that, while much about leadership remains the same, the context in which we lead has shifted significantly. The pace of change, the uncertainty around us, and the complexity of the workplace have all made flexibility not just helpful but necessary. Throughout our discussion, Kevin talks about how leaders often operate on autopilot. We fall back on habits, old models, and assumptions. But authentic leadership today requires a willingness to pause, reflect, and adjust. I shared my own experiences in this regard, mainly how being open to change has enabled me to evolve through various seasons of my life and career. We also discussed identity and how easy it is to define ourselves in rigid ways that limit our growth. Kevin offered a powerful metaphor about trees that helped me rethink what consistency means. It's not about doing things the same way every time. It's about being rooted in your values while adapting to the moment at hand. If you've ever wondered how to stay grounded while evolving or how to remain open without losing your sense of direction, you'll find this conversation valuable. We didn't just talk about the theory. We discussed what flexibility looks like in real-life moments, both at home and at work, as well as within ourselves. This episode is filled with truth, curiosity, and reflection that every leader can benefit from. I hope it challenges and inspires you in the best ways Click the following link, KevinEikenberry.com/gift , to listen to Kevin's podcast and receive a generous free gift.  

What does it take to lead with heart in one of the most demanding, misunderstood public service sectors? In this episode of the Leadership With Heart Podcast, I spoke with Billie Jo McCarley, Deputy Director of Operations at the Miami-Dade Water and Sewer Department.  From the moment I saw her speak on a panel, I was drawn to her clarity, purpose, and grounded approach to leading in a system that rarely gets the spotlight it deserves. Her words were honest, her tone firm, and her leadership style deeply human. Billie Jo shares her journey from a union kid in upstate New York to a Marine Corps officer, and now to her executive role overseeing one of the largest utilities in the country. She brings a refreshingly straightforward style to leadership, one rooted in ownership, structure, and service. What resonated most was how she balances military precision with a deep sense of emotional intelligence and faith. Her mantra is simple: understand people, respect their uniqueness, and make hard decisions without ever stripping someone of their dignity. We explored how she builds high-performing teams by focusing on talent, alignment, clarity, and trust. She described her people as “scrappy builders,” but also reminded us that every person comes with a story, and our job as leaders is to create a space where that story matters. Whether shifting someone to a better-fitting role or navigating tough conversations with fairness and compassion, Billie Jo never loses sight of the mission: to serve the people of Miami-Dade County with integrity and purpose. Her belief that leadership is not about softening expectations but elevating them through care stayed with me. You can be clear, direct, and firm, and still lead with a heart full of compassion. That's the real balance we're all trying to strike, especially in times of uncertainty, change, and disruption. So here's my question: What does leadership with heart look like in your world, and how are you holding space for others while still pushing them to grow? I would love to hear your thoughts. Share your reflections with me, and let's continue the conversation.

What does it take to grow a business from 3 million to over 350 million dollars without losing sight of your purpose, people, or principles? In this Leadership With Heart Podcast episode, I reconnect with Ron Alvesteffer, President and CEO of Service Express, who returns with even more perspective, humility, and wisdom than when we first spoke years ago. Ron shares what it means to lead a fast-growing organization in today's business world without focusing only on numbers or scale. At the core of his message is a deep belief that culture starts with people and that sustainable growth is built on the foundation of hiring, empowering, and retaining the right talent. Ron opens up about how his leadership philosophy has evolved since he was first featured in my book The Art of Caring Leadership, and how his commitment to continuous learning, coaching, and intentionality keeps him energized in the face of new challenges. In our conversation, Ron discusses embracing the journey, not just the milestones. He reflects on lessons learned through failure, why running toward problems is often where the most significant breakthroughs happen, and how he continues to sharpen his self-leadership skills even as his role expands. We also explore how to hold people accountable with care, avoid the burnout trap of being "busy," and what it means to be a leader who builds other leaders. Whether you're a CEO, team manager, or someone simply trying to figure out your next move, there's something in this episode for you. Ron's story is a reminder that growth—real, meaningful growth—isn't about shortcuts. It's about showing up, doing the work, staying humble, and staying hungry. What challenges have shaped your leadership the most? And how do you make space to keep growing when the pace doesn't slow? Let me know what resonated with you and share your thoughts after listening.  

What does it take to go from the mail room to the C-suite? And how does someone stay grounded in empathy while holding one of the highest positions in a global firm? In this episode of Leadership with Heart, William McKinley Washington II, Global CFO at Baker McKenzie, shares a journey that challenges assumptions about leadership, success, and what it means to rise. His story begins far from corner offices and executive meetings. William is open about being a high school and college dropout, a young father navigating food stamps and homelessness, and someone who never expected to one day lead a global finance team across 46 countries. This conversation is not about titles. It is about growth, ownership, and leadership that begins with a human connection. William speaks candidly about the moment he was told he was not ready for the role he wanted and how he turned that into a turning point. Rather than push back, he leaned in, brought in a coach, embraced the harsh feedback, and reshaped his leadership. The result was not just a promotion. It was a transformation. What stands out most is his commitment to authenticity. When he stepped into the CFO role, his priority was not strategy or performance metrics. It was a connection. At one of his earliest team meetings, a colleague shared a powerful personal story that brought the room to tears. That openness has become the foundation of how he leads. This episode will offer insight and inspiration if you are in the early stages of your career or facing a leadership crossroads. William's path is a reminder that doors may open unexpectedly, but what matters most is the courage to walk through them and bring others with you. How do you lead when no one is watching? And what would it take for you to show up more fully, not just as a professional, but as a person? Let me know what resonates with you.  

What does it mean to lead from the heart, and what happens when we admit we do not have all the answers? In this episode, I speak with Brian Brault, founder of Legacy of Significance and a globally respected leadership teacher and entrepreneur.  Brian has built and sold two companies and dedicates his time mentoring leaders worldwide. His work is rooted in humility, curiosity, and a deep belief in helping people discover the leadership potential that already exists within them. Our conversation moves beyond traditional leadership tropes. Brian shares what he learned about vulnerability when everything was on the line, how admitting he did not know the answer led his team to step up, and why that experience shaped how he leads today. He also discusses the difference between being friendly and kind and why effective leadership must be grounded in clarity, accountability, and care. We talk about relational authority, how real influence comes not from a title but from presence and trust, and why creating space for others to contribute is one of the most powerful tools a leader can use. Brian shares how his role as chair of the Entrepreneurs' Organization inspired a broader commitment to using entrepreneurship as a force for good worldwide. So here is my question for you. When was the last time you created space for someone else to lead? And what might happen in your team if you believed the answers were already in the room? Join the conversation and let us know your thoughts.

In this episode, I'm joined by Marc Koehler, a former U.S. Navy submarine officer. His unique perspective, gained from leading in a nuclear submarine where every action has consequences and complacency can be catastrophic, offers some of the clearest thinking on leadership I've heard in a long time. Marc shares how his experiences taught him lessons about accountability, emotional influence, and self-leadership that every leader on land needs to hear. What struck me most is Marc's belief that leadership isn't something we wait to be given. We must choose to step into it, regardless of our title or time on the team. He shares practical stories from his time aboard the USS Pogi, from navigating dangerous missions with a crew whose average age was 23, to learning how to lead through presence, not authority. Marc explains how submarine culture requires everyone to be seen as a leader and to see themselves as one. When you're hundreds of feet below the surface, the person closest to the problem must take charge, whether they've been onboard for three years or three days. That belief forms the foundation of his leadership framework, Fast Attack Leadership. We also explore what it means to emotionally regulate under pressure, how leaders can transfer thinking instead of just giving answers, and why connecting every task, no matter how small, to the bigger mission makes all the difference in team performance and culture. If you've ever wrestled with how to balance accountability and care, or how to build leadership capacity at every level of your team, this conversation has the potential to reframe your entire approach and inspire a new way of leading. So here's my question for you: How are you creating a culture where everyone sees themselves as a leader? And what would change in your organisation if they did? Join the conversation and share your thoughts.  

What happens when a scientist decides to lead from the heart? In this Leadership of the Heart podcast episode, Heather welcomes Jayshree Seth, Corporate Scientist and Chief Science Advocate at 3M.  Jayshree's journey challenges traditional leadership narratives, proving that influence and impact do not require a title or permission. Her path from technical expert to global science ambassador is an authenticity, resilience, and service masterclass. Jayshree reflects on how a role that had never existed before was created around her unique blend of expertise and advocacy. She shares how being a scientist doesn't just mean working in a lab, but also communicating ideas, connecting across disciplines, and leading by example. Her role at 3M evolved because she consistently showed up with heart and rigor, which she believes anyone can do from their own rung of the ladder. The conversation also introduces her concept of "leakproof leadership," a philosophy built on twelve practical qualities drawn from decades of experience. It's not just theory. These are grounded insights shaped in the trenches of product development and innovation. Jayshree discusses the value of vision, strategy, active listening, learning, and purpose-driven work, all of which are critical to leading in any environment. She also reframes the meaning of STEM. For her, it is not just science, technology, engineering, and math. It is skills, talent, expertise, and mindset. It is about showing up fully, learning continuously, and finding meaning in the work you do. What does it mean to lead without a title? And how can you turn your experience into something that inspires others to act? Listen in and share your thoughts. What rung of the ladder are you standing on, and how are you leading from there?  

In this episode of Leadership with Heart, Shawn Hanks, CEO of Premiere Speakers Bureau, reflects on his evolution from sales leader to CEO. He shares the pivotal lessons that shaped his leadership, including when he learned that offering his opinion too soon in meetings unintentionally stifled the voices around him.  Rather than leading with answers, Shawn now leads with questions and listens first, giving his team the space to bring forward their insights.This conversation is grounded in humility and real-world experience.  Shawn opens up about the difference between knowing and living the exemplary leadership phrases. He speaks about the gap between theory and practice, the challenge of leading former peers, and the importance of self-awareness at every growth stage. His daily journaling practice shows how he maintains clarity and perspective over time, treating each entry as a conversation with his future self. You'll also hear about Shawn's belief in gratitude as a leadership skill, not just a mindset. His approach to leadership blends emotional maturity, vulnerability, and the quiet strength of consistency. Whether handling a business decision or helping a team member course correctly, his message is clear: people want to follow human beings, not polished personas. So here's something to think about. In your meetings and conversations, are you genuinely listening for new ideas or unintentionally shaping the answers before they are spoken? Let us know how you create space for diverse thinking in your leadership.  

In this Leadership with Heart podcast episode, I welcome Kevin Kruse, Founder and CEO of LEADx. Kevin shares how his introverted nature and deep sense of purpose led him to build a platform designed to democratize leadership development and bring coaching and emotional intelligence tools to every leader through AI and digital innovation.  Our conversation goes far beyond leadership tech. It's a personal and reflective look into why Kevin does what he does, including his intentional decisions to support emerging voices, elevate women leaders, and use his platform to advocate for access and equity in the workplace. Together, we unpack the philosophy of progress over perfection, the duality of Leadership as both head and heart and how caring Leadership isn't about being soft. It's about doing the hard work of consistently showing up for others.  We explore how imperfection can be a robust connector, why self-leadership is foundational, and how direct or indirect mentorship can shift someone's trajectory meaningfully. Kevin also explains why EQ is the new competitive advantage, how the LEADx app is helping build that skill globally, and why future casting may become the defining trait of tomorrow's most effective leaders. Whether you're building your leadership toolkit or wondering how to expand your reach as a mentor, this episode offers practical inspiration with a profoundly human touch. How are you scaling your Leadership personally, professionally, or through others? And how might you be showing up as a mentor, even if you don't realize it yet? I'd love to hear your reflections.

What happens when the CFO leads a company's social responsibility efforts? And what if that initiative not only improves company culture but strengthens the bottom line? In this episode of the Leadership With Heart podcast, we hear from Sandra Torre, Co-President and CFO at Lavidge, a full-service advertising agency based in Phoenix, Arizona. Sandra challenges conventional expectations of the CFO role by spearheading a company-wide volunteer program called “Impact Giving and Caring with Passion.” This refreshing conversation highlights how financial and human-centered leadership can coexist and thrive in the same space. Sandra shares how Lavidge transitioned to employee ownership and inspired a cultural shift toward shared purpose and contribution. Recognizing a growing desire among team members to make a difference beyond the workplace, Sandra created a structured volunteering initiative that grants employees 16 paid hours annually to support community causes  all during the workweek.  What started as a modest internal effort became a cornerstone of Lavidge's identity, fostering collaboration, deepening engagement, and attracting new talent aligned with its values. But the most compelling part? When COVID hit and most agencies faced furloughs and pay cuts, Lavidge made a bold decision: no layoffs, no cuts, and no pulling back from the impact program. The result? It was one of their strongest financial years ever.   Sandra's story is a timely reminder that soft skills are anything but secondary. As she puts it, they are a force that can actually “make the bottom line even stronger.” Her grounded leadership style proves that doing good and doing well are not mutually exclusive — and that purpose can be a powerful business strategy.   How might this kind of leadership model apply in your own organization? And are we doing enough to reframe who gets to lead purpose-driven change in business? We'd love to hear your thoughts. What stood out to you in Sandra's story? https://heatheryounger.com/lavidge  

In this episode of Leadership With Heart, I sit down with Kirstin Guptill, Chief People Officer at HopeWest, to explore how leadership is evolving beyond administration into deeply human, strategic, and transformative work. Kirstin shares her experience stepping into a brand new CPO role at a nonprofit that supports people through some of life's most challenging moments. With a background in HR leadership and a passion for building cultures that prioritize connection, she walks us through her approach to shaping employee experiences, driving retention, and ensuring that workplace culture is more than just a buzzword. Every team member must feel it. We also discuss the power of boomerang employees, the importance of designing recruitment processes that truly attract the right people, and how organizations can move from a transactional approach to a relational one. Kirstin's insights highlight why great leadership is not about having all the answers. It is about asking the right questions, listening, and creating a workplace where people do not just work,  they belong beyond the workplace. We talk about something we all need to embrace more, self-leadership. Kirstin shares how working in hospice and palliative care has deepened her gratitude and reshaped how she approaches life outside of work. This conversation is full of wisdom for anyone looking to step up as a leader, build a culture of belonging, or rethink what it means to support people, whether in the workplace or in their most vulnerable moments. So how do you define leadership with heart, and what steps are you taking to build a workplace where people want to be? Let's talk about it.  

What does it mean to lead with both heart and results? How do strong leaders build teams that thrive while ensuring business success? In this episode of Leadership With Heart, I have the pleasure of speaking with Susan Valverde, Brand President of Sylvan Learning, whose leadership journey is nothing short of inspiring. From starting as a franchisee to leading a national organization, Susan's path is a testament to perseverance, adaptability, and people-centered Leadership. Throughout our conversation, Susan shares how her deep belief in her team's potential has shaped her leadership approach. She reflects on how growing up in an immigrant family, learning English alongside her loved ones, and working through challenges instilled in her the importance of collaboration and resilience. That foundation has fueled her leadership philosophy—one rooted in trust, open communication, and the belief that a strong team is the key to sustained success. One of the most compelling moments in our discussion is when Susan recalls not showing up as the leader she aspired to be. She shares a vulnerable story of losing a key team member unexpectedly and realizing, in hindsight, that she had missed critical signs about that person's aspirations.  Rather than dwelling on the disappointment, she took it as a lesson to engage more deeply, to ask better questions, and to ensure that every team member has a space to share their goals. This moment of self-reflection has driven her to foster an environment where leaders support business growth and nurture personal and professional development. Susan also emphasizes that leadership isn't about having all the answers but asking the right questions. She highlights the importance of agility in an ever-changing world, especially as Sylvan Learning continues to evolve in the education space. Under her leadership, the company embraces new technologies, enhances learning experiences, and expands opportunities for students across diverse communities. At the heart of it all is a commitment to ensuring that all children, regardless of background, have access to quality education. This conversation is a powerful reminder that leadership is an ongoing journey. It's about balancing results with care, making tough decisions while remaining deeply connected to people, and constantly evolving to meet new challenges. As Susan shares her insights, she reminds us that great leaders create space for others to grow, that resilience and adaptability are non-negotiable, and that success is not just about personal achievement. It's about lifting others along the way. What are the leadership lessons that have shaped you the most? How do you create an environment where people feel empowered to grow? Let's continue the conversation.  

How do great leaders inspire confidence, even in the most challenging moments? What impact do body language, tone, and presence have on the people we lead? In this episode of Leadership with Heart, I sit down with Tracy Nolan, Senior Vice President of MarketPoint at Humana, to explore the art of leading with strength and compassion, often without saying a word. Tracy shares her journey from retail to telecommunications and ultimately to healthcare, where she leads thousands of employees and agents in helping people make critical health decisions. Our conversation takes an unexpected turn as we reflect on the Super Bowl, analyzing the nonverbal cues of top athletes like Patrick Mahomes and Travis Kelce. We discussed how their body language before halftime sent a message to their team, whether they realized it or not. The same is true in leadership. How we show up influences our teams far beyond what we say. Whether you're leading a team of five or five thousand, this episode offers practical insights into how Leadership is felt as much as it is heard. Tracy's approach proves that caring deeply isn't a weakness—it's a leadership superpower. What's your take? How do you balance high standards with leading from the Heart? Let's continue the conversation.  

What if your most incredible pain could become your most significant purpose? In this episode of Leadership with Heart, I sit down with Eric Newman, Founder and CEO of Roc Solid Foundation, to talk about the defining moments that shaped his leadership journey. As a pediatric cancer survivor, Eric could have let his past define him. Instead, he turned his pain into a mission—building playsets for children fighting cancer, ensuring they have a space to simply be kids in the midst of unimaginable hardship. Beyond his inspiring work, Eric shares profound insights on leadership: the battle between success and significance, the importance of leading yourself before leading others, and how to ask who I am. What do I believe? Where am I going? It can transform the way we navigate challenges. We dive deep into resilience, self-leadership, and the power of presence—how slowing down and embracing the uncomfortable can lead to extraordinary impact. Eric also opens up about his setbacks, including a curbside moment that forced him to reevaluate everything he thought he knew about leadership. If you've ever felt stuck in the messy middle, wondering if your work truly matters, this episode is for you. How do we balance business success with meaningful impact? And what does it take to turn personal adversity into a force for good? Join us for a conversation that might change your thoughts about leadership, purpose, and the legacy you're building.  

Have you ever wondered what truly empowers someone to speak up, especially when their voice challenges the norm? In this engaging episode, we explore the transformative power of using your voice with Ashley Rivera. She's a go-getter Gen Z entrepreneur who shares her journey of self-leadership and confidence in the workplace.  Ashley's story began when she joined the team straight out of college, bringing with her a refreshing willingness to question ideas and offer counter-opinions—something not often seen from someone so early in their career. Together, we explore the dynamic between a leader and a team member who isn't afraid to challenge perspectives. Ashley shares how feeling safe and supported empowered her to speak up, and how this openness led to a deeper, more collaborative relationship. Her perspective offers insights into generational differences in the workplace and what it means to build trust and respect in remote environments. Throughout the conversation, we discuss the critical role leaders play in creating spaces where team members feel confident voicing their opinions. Ashley shares actionable advice for those who want to speak up but struggle with confidence, offering simple, practical steps like preparing notes and practicing with trusted peers. This episode isn't just about leadership; it's about self-awareness, resilience, and building meaningful connections. It's a testament to how embracing different voices leads to stronger, more cohesive teams. From discussing the importance of aligning values when hiring to navigating challenging conversations with care, we touch on what it means to be a leader who balances accountability with compassion. If you've ever felt hesitant to share your ideas or wondered how to foster a team culture where everyone's voice matters, this episode is for you. What are the moments that shaped your confidence to speak up? Have you experienced a workplace where your voice made a difference? Join the conversation and share your thoughts. Ready to step into your power? Grab your copy of The Art of Self-Leadership today. Let's make this the moment we stop waiting—and start leading. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.    

How do you navigate your leadership journey while staying true to yourself? And what happens when you decide to stop waiting for permission and take control of your path? In this Leadership with Heart podcast episode, Heather sits down with Erika Whyte, Vice President and Director of Diversity, Equity, and Inclusion at Janney Montgomery Scott, LLC. Erika's story is one of resilience, vision, and unapologetic self-leadership. From her early days in financial services—when professional norms were drastically different—to her current role in shaping a more inclusive and empowering workplace, Erika embodies the power of stepping forward with purpose. She shares how her upbringing, shaped by her mother's fearless journey from Central America, instilled a go-for-it mindset. We discussed a pivotal moment in her career when she was told to dumb down her language and how she found the courage to reclaim her voice. Erika also talks about the importance of mentorship, advocacy, and showing up for others, and how she ensures young professionals don't have to navigate the same barriers she faced. This conversation is a powerful reminder that leadership isn't about waiting—it's about taking action, owning your power, and bringing others along for the journey. Erika's insights on seeing people—genuinely seeing them—offer a fresh perspective on how to lead with heart, even in a world that often feels divided. Listen in, and ask yourself: How can I show up today in a way that honors my voice, values, and ability to lead with heart? Ready to step into your power? Grab your copy of The Art of Self-Leadership today. Let's make this the moment we stop waiting—and start leading. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

What if the biggest barrier to your success wasn't external—but internal? What if the way you frame challenges, setbacks, and even opportunities determines how far you can go? Today is a special day—February 11th, the official launch of my new book, The Art of Self-Leadership: Discover the Power Within You and Learn to Lead Yourself. This book isn't just another leadership guide—it's a call to action for anyone who feels stuck, powerless, or waiting for permission to move forward. Over the years, I've had countless conversations with leaders, employees, and organizations, and I've noticed a troubling trend: Too many people feel like they're at the mercy of their circumstances. They feel like passengers in their own careers, waiting for someone else to open doors, create opportunities, or define their next steps. But here's the truth: You are the driver. You are your own green light. In this episode, I share: ✅ Why I wrote this book now and what self-leadership really means ✅ How victim thinking holds us back—and how to shift out of it faster ✅ The connection between self-leadership and caring leadership ✅ The role of mindset, choice, and personal responsibility in shaping your future ✅ Why waiting for someone else to lead you is the fastest way to give away your power This book is a toolkit—a guide to help you reclaim your power, make better decisions, and move forward with clarity, courage, and conviction. Because the truth is, no one knows what's best for you more than you do. So today, I invite you to take this journey with me. Let's learn to lead ourselves first—so we can show up stronger, more confident, and more intentional in every aspect of life. Ready to step into your power? Grab your copy of The Art of Self-Leadership today. Let's make this the moment we stop waiting—and start leading. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.

What does it mean to show up—not just as a leader, but as an advocate for those who rely on us? In this deeply personal and thought-provoking episode, I sit down with Alex Allen, Senior Director of Inclusion and Collaboration at Cisco, to explore how his leadership journey has been shaped by one of the most important roles in his life: being a father to his incredible son, Bryce. Alex opens up about a moment that has stayed with him for years—the day he brought Bryce to a company event and was met with a look of disdain from a senior leader. Instead of advocating at that moment, he stayed silent. That experience became a turning point, igniting his commitment to never let that happen again—for his son, himself, and others navigating workplaces where they may not always feel seen or valued.  Throughout our conversation, Alex shares how raising a child with disabilities reshaped his understanding of resilience, leadership, and the power of proximity—the idea that when we get close to people's lived experiences, we gain insights that can transform how we lead. We discuss the challenges and rewards of embracing authenticity, vulnerability, and courage in leadership and why true inclusion requires action, not just intention. We also explore: How personal experiences shape our approach to leadership The importance of advocating for others—even when it's uncomfortable Why the workplace must be a place where people feel they belong How leaders can step up, challenge biases, and create lasting change This episode is about owning your narrative, taking risks, and ensuring that the next time we're faced with a choice—to speak up or stay silent—we make the right one. Have you ever had a moment where you wish you had spoken up, but didn't? What did you learn from it? Let's talk.  

In 2025, focusing on self-leadership is your secret weapon to thriving in a fast-paced, ever-changing world. By mastering self-discipline and leading by example, you'll inspire your team, build trust, and create a culture of innovation. Watch this video to discover how to step into your full potential and make 2025 YOUR year! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Mastering self-leadership is key to building unbreakable trust and strong connections with your team. When you lead with self-awareness, integrity, and consistency, you set the tone for a culture of respect and accountability. By leading yourself well, you inspire your team to do the same, creating a thriving and united force. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Loving your team unconditionally builds trust, respect, and loyalty, creating an unstoppable environment. When your team feels valued, communication and collaboration thrive, making challenges easier to face. Leading with empathy inspires your team to bring their best every day, building resilience and strength. Keep cheering them on, and watch amazing things unfold! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social!   https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

AI helps you identify learning gaps, remove obstacles, and provide actionable insights, giving you a major advantage as a business leader. It enhances productivity and keeps you and your team ahead by clearing roadblocks and boosting momentum. Rasmus Holst, CEO of LMS365, shares how learning, engagement, and performance drive high-functioning teams. He also discusses how AI aids development, the value of mentorship, and the importance of embracing unfamiliar roles for collaboration. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Self-leadership is your key to becoming an unstoppable business leader! When you take charge of your growth and actions, you inspire your team and create a culture of focus and accountability. By leading yourself first, you'll stay resilient, clear, and ready to tackle any challenge—showing everyone how it's done! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Join me for a one-hour webinar where you'll get exclusive insights from my upcoming book, The Art of Self-Leadership. Learn actionable strategies to elevate your leadership, influence others, and cultivate a growth mindset. Tune in to the webinar replay now to start unlocking your personal and professional potential! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.

Stop spinning your wheels and start transforming your growth as a caring leader—you've got everything it takes! Focusing on your development not only boosts your leadership skills but also inspires and empowers your team. Every step you take towards improvement, like building empathy and effective communication, makes a positive impact. Embrace this transformation and watch yourself create a more trusting, innovative, and supportive environment for everyone around you! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Knowing yourself as a Caring Leader® is your secret weapon for making a real impact. When you understand your values and purpose, you lead with authenticity, build trust, and inspire your team. Your “why” keeps you focused, helps you grow, and ensures your leadership is driven by purpose, not just results. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

You've got the power, and it's time to ignite it! As a Caring Leader® and a woman, embracing your personal power means leading with confidence, your unique style, and a vision that inspires change. When you own your strengths and voice, challenges become opportunities, and you uplift those around you. By stepping into this power, you're not just advancing your career—you're shaping the future of Caring Leadership. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.  

Understanding great culture in action is essential for building teams fueled by trust, collaboration, and purpose. In this video, I highlight five organizations that excel at creating environments where people thrive. From Adobe's stress-free “check-ins” and Highspot's respectful communication to W.L. Gore's expertise-driven leadership, Culture Amp's inclusive decision-making, and Zappos' unique “pay-to-quit” program, these companies walk the talk on Caring Leadership®. Their strategies not only drive success but also attract and retain top talent. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Being a caring leader can feel manageable with a small team, but how do you lead when your organization spans 10 states, 3,700 employees, and 5,700 clients? In this interview, Terri Cunliffe, former CEO of Covenant Living Communities and Services, shares how Caring Leadership® helps create an unstoppable team. By leading with empathy, leaders align their organization's values with its goals, setting the stage for long-term success and a strong reputation. Terri's 36-year career in senior services leadership highlights the power of empathy in driving results across a large-scale organization. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

Hold your team accountable after delegating, and watch their performance soar! Checking in builds trust, keeps goals on track, and shows your support. Accountability fuels motivation, fosters pride, and creates a strong, empowered team culture. In this video, I'll share tips on keeping your team aligned and accountable to their projects. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Caring Leadership® transforms team success by fostering trust, communication, and collaboration. When employees feel valued, they share ideas and tackle challenges more openly. In this episode, Lee Itzhaki, a high-tech industry expert, discusses how caring leadership requires time, individual approaches, and understanding employees beyond their roles for a healthier workplace. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

When times get tough, this is your moment to shine as a Caring Leader®! Building team resilience keeps everyone strong, adaptable, and ready to tackle challenges. You're the key to reducing stress and burnout, ensuring your team stays focused and energized. In this video, I'll show you exactly how to build a resilient team that's built to thrive, no matter what comes their way! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.

As a Caring Leader®, tough conversations are your power move! Tackling issues head-on keeps your team performing and prevents bigger problems later. Addressing conflicts and giving feedback builds trust and helps your team grow. If you truly care about your team, mastering difficult conversations is a must—learn how in this video! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

As a business leader, it's essential to switch gears when managing remote versus in-person employees. Your remote team needs clear communication, trust, and autonomy, while your in-person crew thrives on face-to-face interaction and office energy. The key is adapting your approach to meet their different needs. When you do, your team feels empowered and ready to crush it—no matter where they're working from! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Leading a remote team means showing you care, even from afar, to build strong connections. In this video, I'll share tips for staying connected, no matter the distance. When your team feels valued and supported, they'll stay motivated and work seamlessly together. You've got this—just show them you care, and watch the magic happen! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

As a caring leader, your goal is to make meetings engaging and productive, not dull. Energizing, efficient meetings keep your team focused and motivated to contribute. Active listening skills can enhance productivity and create a space where people feel excited to participate. Use these techniques to turn your meetings into moments where everyone shows up ready to excel! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Earning respect at work starts with how you show up daily, focusing on caring leadership rather than relying on titles or authority. By listening to your colleagues, valuing their concerns, and genuinely supporting their success, you build trust and respect. People tend to respect those who respect them first, making mutual understanding key. This video shares simple, practical tips to help you strengthen your leadership and foster a drama-free workplace. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert   ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

As a business leader, it's crucial to move beyond superficial observations and confront uncomfortable truths. Addressing deeper issues directly allows you to uncover root causes, make informed decisions, and implement effective solutions. This approach fosters trust and transparency within your team while driving innovation and resilience. Embracing reality, even when challenging, helps you build a more authentic and adaptable organizational culture. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

As a leader, it's crucial to step outside your own perspective to build empathy, make better decisions, and strengthen team connections. Embracing others' viewpoints ensures every voice is heard, which leads to greater team value and insight. Learning to agree to disagree and listening without needing to agree can transform your leadership and organization. Self-leadership involves knowing your limits and choosing to engage or disengage while maintaining integrity and relationships. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

In a corporate workplace, leading with empathy and authenticity is crucial for creating a supportive and motivated team. This heart-centered leadership fosters trust, enhances communication, and aligns the team with the company's mission. Mark Frein, COO of Oyster, emphasizes the importance of continuous learning, self-reflection, and embracing vulnerability in leadership. His experience in distributed workplaces and organizational culture highlights the transformative power of these practices. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.

In this episode, we discuss how new team managers can succeed by adopting a mindset of active listening and caring leadership. By building authentic connections and fostering trust, you can create a supportive environment where communication and collaboration thrive. This approach helps inspire confidence, easing your transition into leadership while showing your team that you truly care about their growth and well-being. Whether you're new to leadership or looking to improve your management style, these insights will help you cultivate a strong, motivated team. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger   Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

In this episode, Carmen teaches the power of deep emotional intelligence in connecting with and inspiring others, as well as the necessity of courage in upholding one's values during difficult times. She emphasizes the importance of overcoming biases to build authentic relationships based on understanding and trust. Additionally, Carmen highlights the significance of self-leadership, stressing that effective leadership of others begins with leading oneself.

Identifying why your company keeps losing good employees is crucial because retaining top talent is essential for productivity, innovation, and a positive workplace culture. High turnover is costly, both financially and in terms of lost knowledge and experience. By addressing the reasons for departures, you can boost employee satisfaction, engagement, and loyalty. Ultimately, resolving turnover issues is vital for your company's long-term success and competitiveness in attracting and retaining top talent. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.  

In today's dynamic business environment, resilience is essential for effective leadership, enabling you to navigate challenges with confidence. As a resilient leader, you inspire your team to persevere and transform obstacles into opportunities for growth. Carla Fox, a seasoned finance professional with over 25 years of experience, emphasizes the importance of believing in yourself, embracing continuous learning, and setting boundaries to prevent self-depletion. In this episode, she shares valuable insights on overcoming imposter syndrome and the significance of bouncing back from adversity.  WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

 Navigating the subtleties of office politics is crucial for you, as a leader, to steer through complex scenarios and foster a positive, collaborative environment at work. Embrace your role as a caring leader. Influencing office dynamics doesn't mean pulling strings; it involves thoughtfully acknowledging diverse perspectives and being decisive. Concentrate on cultivating robust relationships and continue to excel as you lead your team with insight and vigor, utilizing the strategies outlined in this episode. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.

Making a fantastic first impression in your first week as a new manager is essential! By showcasing your skills, confidence, and positive energy, you can earn your team's trust and respect, creating a motivated and collaborative atmosphere. Clear communication and setting expectations from the start keep everyone aligned and working towards shared goals. Plus, nailing that first impression boosts your credibility, making it easier to lead and implement exciting new strategies. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP:   Masterclass and More: https://www.caringleadershiplearning.com/   Engage your people with work culture consulting: https://employeefanatix.com/   Hire Heather to speak to your group: https://www.heatheryounger.com   Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/   Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit   Book a consultation or general contact: https://heatheryounger.com/#contact   ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social!   https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert   ----------------------------------------------------   About Heather R Younger, J.D., CSP   Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.    After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

When you become a better manager, you're lifting your entire team by creating a positive work environment where everyone's excited to give their best. This leads to increased productivity and personal growth within your team, and it's satisfying to see your decisions result in big wins for the company. Being an excellent manager also opens doors to greater opportunities for you. In this video, Heather teaches us the importance of investing in yourself, having a resilient mindset, and embracing imperfection and vulnerability.

Ever feel like you're constantly juggling tasks and managing your team, but something's still missing? Imagine unlocking a simple yet powerful technique that can transform how you connect with your team. This isn't just about getting things done; it's about fostering genuine relationships and boosting morale. Ready to discover this secret ingredient to better management and creating magnetic cultures? WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.