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2 episodes with heather younger
2 episodes with heather younger
2 episodes with heather younger
2 episodes with heather younger
John continues his conversation with Devin Sizemore. They talk about taking time off as an entrepreneur and building a life that includes vacations and family time. Devin also shares how he uses strategic time blocking to make space for both work and family and explains why putting family time on the calendar is just as important as booking a client meeting. In Part 1, the two discussed building powerful business networks and generating quality referrals. Listen to this episode to learn more: [00:00] - The red car analogy [01:57] - How Million Dollar Author helps people write books [05:11] - Taking vacations as a business owner [11:22] - Impact of Devin's faith on his business [14:17] - How Devin nurtures his significant relationships [17:31] - Putting family time on the calendar [20:11] - You don't need an excuse to rest [21:38] - How John protects his calendar [23:41] - The dash — the time between birth and death [25:31] - Devin's Top daily habits [26:45] - Traits of a great leader [28:06] - How Devin invests in his growth [29:15] - Best way to connect with Devin [33:08] - Recommendations for leadership books [37:48] - Closing thoughts NOTABLE QUOTES: “The business will be there tomorrow. You only get one chance to watch your kids grow up.” “If you're not running a business that is aligned with your values, that is a horrific place to be.” “If you can't step away, what do you have?” (If your business falls apart when you take a break, then you don't really have a solid business.) “You don't need to make an excuse for prioritizing yourself or your family.” “If you're distracted at home, it will decimate the work.” “The fun part about a book is, it becomes a tool. This tool can live forever.” “I want to surround myself with people who are infinitely better than me at everything, and then I want to do nothing to hold them back.” “Leadership is running so hard, so fast, with such a clear vision that everyone knows who they're following and where to follow.” “Treat your family like a client, too.” “You only get one chance to do a lot of these things (family moments), so make sure that they're higher on your priority list.” BOOKS MENTIONED: Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz (https://a.co/d/iqS5Gdl) Fourth Wing by Rebecca Yarros (https://a.co/d/7uvBRqG) and Fourth Wing 3-Book Series (https://a.co/d/cbIVN0B) Every Shot Must Have a Purpose: How GOLF54 Can Make You a Better Player by Pia Nilsson, Lynn Marriott, Ron Sirak (https://a.co/d/glRjYXn) Three Feet from Gold: Turn Your Obstacles into Opportunities! by Sharon Lechter & Greg Reid (https://a.co/d/7yddGbx) The Connector's Way: A Story About Building Business One Relationship at a Time by Patrick Galvin (https://a.co/d/d7sKvtd) Leading to the One: Creating Cultures of Clarity Where People Are Engaged, Developed and Fulfilled by Nikki McLeod and Bob Borchert (https://a.co/d/2aEGQhY) The Art of Self-Leadership: Discover the Power Within You and Learn to Lead Yourself by Heather R. Younger (https://a.co/d/bMU57ZA) The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations by Heather R. Younger (https://a.co/d/9UgGVtE) The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood by Heather R. Younger (https://a.co/d/2bqTtz5) Visit https://devinsizemore.com/book-recommendations/ for extensive book recommendations Listen to Heather Younger on this podcast: Episode 139: The Art of Active Listening with Heather Younger Episode 251: The Art of Self-Leadership with Heather Younger USEFUL RESOURCES: https://devinsizemore.com/ https://www.linkedin.com/in/dpsizemore/ https://www.instagram.com/dpsizemore/ https://www.facebook.com/dpsizemore https://www.youtube.com/channel/UCWOKSsJYXZUu1iJSNlfZmJA Connection Expansion: You are One Connection Away from Massive Success in Your Life and Business (https://a.co/d/2GdmheB) CONNECT WITH JOHN Website - https://iamjohnhulen.com Instagram - https://www.instagram.com/johnhulen Facebook - https://www.facebook.com/johnhulen X - https://x.com/johnhulen LinkedIn - https://www.linkedin.com/in/johnhulen YouTube - https://www.youtube.com/channel/UCLX_NchE8lisC4NL2GciIWA EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/
Leadership begins with self-leadership. Without mastering the art of leading ourselves, we cannot effectively lead others. This milestone 250th episode explores twelve essential self-leadership practices that can transform how you show up as a leader.Self-leadership starts with clarity about your purpose and values. When you remember your "why" and align your actions with your core values, you create an internal compass that guides decisions and provides motivation during challenges. Similarly, understanding what's within your control versus what you can merely influence prevents the frustration of trying to change the unchangeable, allowing you to direct your energy where it truly matters.Focus and intentionality form another critical dimension of self-leadership. By setting clear priorities, removing interference, and approaching each day and interaction with purpose, you maximize your impact and presence. Great leaders know when to step in and when to step back, and they practice the discipline of being the last to speak—creating space for diverse perspectives before adding their own.Perhaps most visible is a leader's emotional intelligence—the ability to recognize triggers, regulate responses, and express emotions appropriately. As Aristotle suggested, the challenge isn't avoiding emotions but expressing them "with the right person, at the right time, for the right reason, in the right way." This pairs with the power of full presence—giving others your complete attention as perhaps the greatest gift a leader can offer.Self-leadership isn't a destination but a continuous journey of reflection and growth. Through daily practices like asking yourself what went well, what didn't, and what you learned, you build the self-awareness that underlies all effective leadership. Which of these twelve principles resonates most with you? Share your thoughts and subscribe for more insights on leadership, mindset, and human behavior as we continue this journey together.Send us a textSupport the show✅ Follow The Leadership Project on your favourite podcast platform and listen to a new episode every week!
Reclaim your leadership power with Heather Younger, CEO of Employee Fanatix and author of The Art of Self-Leadership. In this powerful conversation, Heather reveals how we often surrender our potential by waiting for others to guide our careers.Sharing her personal journey through adversity, Heather offers strategies to break free from self-imposed limits and face workplace challenges with courage and curiosity. Discover how self-awareness, emotional intelligence, and challenging limiting beliefs unlock your influence and presence.This episode provides practical tools for building resilience, overcoming imposter syndrome, and celebrating progress. If you're feeling stuck or unheard, these insights will empower you to reclaim your potential and create lasting impact.
John talks to Heather Younger — CEO of Employee Fanatix, 2-time TEDx speaker, attorney, workplace culture expert and speaker, best-selling author, host of the Leadership with Heart Podcast, wife, and mom of four. Heather's new book, The Art of Self-Leadership: Discover the Power Within You and Learn to Lead Yourself, was released on February 11, 2025. Listen to this episode to learn more: [00:00] - Intro [01:34] - Heather's bio [04:19] - Heather's new book: The Art of Self-Leadership [06:55] - Caring leadership umbrella and how self-leadership fits into it [08:54] - Who The Art of Self-Leadership book is intended for [10:53] - Convincing unaware leaders that they need self-leadership to be effective [12:53] - Why you should always buy multiple copies of a book [15:36] - Tip for those with no budget for books [17:19] - Why Heather wrote the book [22:01] - People who give advice on something they have never done [25:02] - The struggle with perfectionism and how to overcome it [29:23] - Tips for discovering and leveraging your strengths [31:04] - Why self-understanding matters [33:02] - No one cares about a business more than the owner [34:01] - Heather's unique fashion style [36:43] - Best way to connect with Heather [37:15] - The best and worst things about being a speaker [38:27] - How Heather keeps work and home life in harmony [39:53] - Closing remarks NOTABLE QUOTES: "It's really impossible to lead other people well if you can't lead yourself well first." "Stop waiting, for goodness sake, and begin to lead yourself. No one's coming to save you, no one's coming to open a door for you — you need to lodge it open just the way it is." "We all have to go through the fire, we all have to hit the wall, in order to see that being stuck is not a fun place." "Caring leadership is showing concern and kindness for those who look to you for guidance." "We can't grow from a place of not knowing. So, that's why self-understanding is important." "Nobody else is going to be there to advocate for you as much as you will for yourself. This is where self-leadership is at. How much do you own yourself in your journey?" "The difference between progress and perfection is grace, too. To feel like we insert grace into the process because we know we're not going to be perfect, and we know that we're human in regard." "The best part of speaking is meeting people. The worst part is not knowing where you land with them." BOOK MENTIONED: Who Moved My Cheese? by Spencer Johnson, M.D. (https://a.co/d/5ZwiLgh) APP MENTIONED: Hoopla https://www.hoopladigital.com/ USEFUL RESOURCES: https://relationshipsandrevenue.libsyn.com/episode-139-heather-r-younger https://heatheryounger.com/ https://employeefanatix.com/ https://www.linkedin.com/in/heatherryounger/ https://www.instagram.com/heatherryoungerofficial/ https://www.facebook.com/hyounger2 https://x.com/HeatherRYounger https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert Leadership with Heart Podcast (https://tinyurl.com/LeadershipWithHeartPodcast) The Art of Self Leadership: Discover the Power Within You and Learn to Lead Yourself (https://a.co/d/icZ8old) The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations (https://a.co/d/32mLJkL) The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood (https://a.co/d/eH6S1db) Leading with Purpose: The Ultimate Masterclass Workbook (https://a.co/d/25k823o) The 7 Intuitive Laws of Employee Loyalty: Fascinating Truths About What It Takes to Create Truly Loyal and Engaged Employees (https://a.co/d/73utzmw) CONNECT WITH JOHN Website - https://thejohnhulen.com Instagram - https://www.instagram.com/johnhulen Facebook - https://www.facebook.com/johnhulen X - https://x.com/johnhulen LinkedIn - https://www.linkedin.com/in/johnhulen YouTube - https://www.youtube.com/channel/UCLX_NchE8lisC4NL2GciIWA EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/
Welcome to The Counsel Culture Podcast, where we explore the heart of leadership and the power of personal growth. Today, we're diving into The Art of Self-Leadership with author and leadership expert Heather Younger. Heather shares the journey behind her latest book, emphasizing why self-leadership is the foundation for leading others. We'll discuss the role of gratitude, empowerment, and accountability in shaping our leadership approach, both personally and professionally. In this conversation, Heather unpacks the dangers of comparison, the importance of self-care, and how fear can hold us back from making bold decisions. She also shares insights on navigating organizational dynamics and why taking ownership of our choices is key to growth. Whether you're leading a team or leading yourself through life's challenges, this episode is packed with wisdom to help you step into your full potential. This show is dedicated to Heather's journey, this conversation is what we make it. This is Counsel Culture. Learn more at www.ericbrooker.com | www.heatheryounger.com
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSee omnystudio.com/listener for privacy information.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSee omnystudio.com/listener for privacy information.
Author Heather Younger returns for episode 712 of "The Business Storytelling Podcast" to preview her new book: "The Art of Self-Leadership." The book teaches "how to take control of the workplace experience and set expectations up front about relationships." Join Heather and me for this conversation. Order book here: https://amzn.to/41Zb731
IN EPISODE 211: We can't lead others unless and until we know how to lead ourselves. In Episode 211, Heather Younger explores the art of self-leadership and identifies ways leaders can deepen their self-awareness, curiosity and listening. Want to know how to become a better leader? Start by knowing yourself. ABOUT HEATHER YOUNGER: Heather R. Younger is a two-time-TEDx and keynote speaker and the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. Her work has appeared major media outlets like NBC, ABC, Bloomberg and Forbes, among others. Heather's latest book is The Art of Self Leadership.
Have you ever considered the profound impact our conflict resolution skills have on our little ones? That's exactly what we tackle in this episode. Join me, Jordan Langdon, as I uncover seven key tips to address marital disagreements in a constructive manner, especially when tiny ears are around. I dive straight into the transformative power of "I-statements" and respectful communication, sharing a personal story to bring this point home. You'll learn how steering clear of the blame game can not only mend fences with your partner but also impart crucial life lessons to your children, preparing them for a future of healthy relationships.Tension in the air can be as easy to spread as a yawn, but resolving it doesn't have to be a battle. With insights from previous podcast guest Heather Younger's expertise, this episode explores strategies to break the negative cycle of blame and embrace the art of active listening. I also reveal my secret weapon, the "24-hour rule," that keeps my marriage free from lingering resentments. You'll get a front-row seat to how timely and focused communication can work wonders for any relationship. It's a blend of personal anecdotes and professional wisdom that will leave you equipped to face conflicts with a newfound grace and understanding.We wrap things up by stitching together the fabric of effective conflict management strategies, ensuring these are lessons that resonate well beyond our personal lives. I highlight how being present, assuming good intentions, and knowing when to let things go can not only save your sanity but also model resilience and empathy for our children. By the end of this episode, you'll be ready to navigate the tricky waters of disagreement with a compass that always points towards unity and positivity. So, if you're committed to raising emotionally intelligent individuals and strengthening your marriage, this is one conversation you won't want to miss. Remember to pass on these invaluable tips and join our family of listeners by subscribing for even more enriching episodes.TakeawaysExpress your thoughts and feelings directly and respectfullyAvoid blaming your partner and take responsibility for your own actionsStay focused on one issue at a timeBe an active listener and seek to understand your partner's perspectiveSuspend judgment and assume your partner has good intentionsDon't sweat the small stuff and prioritize what truly mattersModel healthy conflict resolution for your children Struggling with parenting challenges as a couple? Families of Character offers tailored solutions for common family issues. From instilling responsibility in kids to finding peace in daily chaos, our couples coaching provides support and practical strategies. Let's navigate the choppy waters of family life together, transforming hardship into hope.Support the showGive $20 to keep the mic on. We're a 501 c(3) non-profit and produce this show for parents around the globe. our website | our Private FB community!
In this podcast episode, Heather Younger, author of "The Art of Caring Leadership," guides us through the essential steps to navigate and embrace change successfully as a team through the lens of caring leadership. Heather introduces a 3-step change model, beginning with the importance of 'Setting Your Mind' by overcoming mental barriers to effective leadership. The second step, 'Lead Your Self,' emphasizes the necessity of caring for oneself before leading others. Finally, the third step, 'Lead Others,' focuses on demonstrating consistent evidence of care to unify the team and ensure everyone is invested in the process. Heather highlights the significance of the 9 Caring Leadership Behaviors, which will be explored in depth in a future episode.
Ever feel like the teen years are an enigma wrapped in a hormonal riddle? Buckle up, parents, because today's chat is about to shed some much-needed light on that infamous rollercoaster ride. We will arm you with the essential tips needed to not just weather this storm but set sail smoothly through the tempestuous seas of adolescence. From fostering open communication—where judgment is left at the door—to being the pillar of approachability and support, we're unlocking the secrets to a bond with your teen that's as strong as it is vital.Join us as we unpack the art of modeling healthy relationships and the delicate dance of encouraging independence. We don't just dole out advice; we're in the trenches with you, sharing strategies that promote growth and pave the way for well-adjusted adults. Our conversation extends beyond the talk as we introduce practical tools like the 'Tame the Tech' bundle, designed to help your family navigate the digital world together. So, gather 'round, all ye parents of teens, and let's journey together through this transformative chapter—it's a ride you won't have to brave alone!Want more info on navigating the teen years? We highly recommend the book, The Self Driven Child. For specific strategies on becoming an active listener, check out Episode 49 of our show, titled "Transform Your Family with Active Listening, featuring Heather Younger". TakeawaysBuilding and maintaining a strong connection with your teen is crucial for successful parenting.Open and honest communication is key, and parents should encourage their teens to talk about anything without fear of judgment.Quality time together helps strengthen the bond between parents and teens.Parents should be available and approachable, creating an environment where teens feel comfortable seeking guidance.Establishing trust and empowering teens to make responsible decisions is important.Parents should show empathy and understanding towards their teen's challenges and emotions.Setting real and clear expectations, teaching decision-making skills, and encouraging independence are essential for parenting teens.Parents should stay informed about their teen's life while respecting their boundaries.Modeling healthy relationships and conflict resolution within the family is important for teens.Encouraging independence and supporting teens in making choices and facing challenges prepares them for adulthood. Feeling like you'd like to level up your game in marriage, learn how to gain clarity over the chaos of the family calendar, and find out how to get your whole family playing together like a winning team? Check out our SHOP for current Parent Coaching Sessions! Together, we are better! Support the showGive $20 to keep the mic on. We're a 501 c(3) non-profit and produce this show for parents around the globe. our website | our Private FB community!
What's the key to a great culture team? In this podcast episode, Heather Younger, author of The Art of Active Listening and The Art of Caring Leadership, guides Caring Leaders through the daunting task of creating a Culture Team. Heather outlines the five crucial steps to establish an effective organizational culture team, covering aspects such as defining goals, selecting passionate and diverse team members, creating a team charter, setting a regular meeting schedule, and providing necessary resources and support. She emphasizes the importance of aligning the team's goals with the organization's mission and values. Throughout the episode, Heather encourages leaders to share their experiences with Culture Teams and invites listeners to comment on the most helpful or challenging aspects.
It's been a big year for John. Today, John is doing the year-end wrap-up for 2023. From welcoming over 70% new listeners to learning valuable lessons from remarkable guests and coping with losing his Mom, John wants to share it all with you. Tune in to hear about his plans for 2024 — book launch, mastermind group for men, and much more. John also shows his gratitude to all the listeners for their support and wishes them all the best for the new year! Listen to this episode to learn more: [00:00] - Intro [00:55] - Listenership is up 70% [02:00] - Personal reflections of 2023 [02:47] - Memorable guests: Brian Covey, Heather Younger, Leah Amico [04:46] - Dr. Marie Cosgrove, Ken Coleman, and Mike Manazir [07:21] - Book launch in Q1 2024! [09:48] - Ruben Gonzalez, Rachel JOY Baribeau, Sylvie di Giusto [13:21] - Colette Brown, Kyle Buckett, and Juliet Hahn [17:17] - Tough moments of 2023 [20:25] - The F6 Secrets of Relationships [21:42] - Mastermind group applications open [22:33] - Coaching, more speaking engagements [23:41] - Pursuing more voiceover work [24:48] - Updated podcast cover art [25:17] - Closing thoughts USEFUL RESOURCES: Conversations with Covey: 11 Powerful, Inspirational, and Hope-Filled Lessons from Today's Biggest Leaders by Brian Covey (https://a.co/d/hkrSc6d) The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood by Heather R. Younger (https://a.co/d/5rabfUd) The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations by Heather R. Younger (https://a.co/d/cW7w4FY) Softball, Glory & God's Story by Leah Amico (https://a.co/d/hvvS65o) Victorious: A Year-Long Devotional by Leah Amico (https://a.co/d/0rXyNIS) Greater Fortune: Essential Lessons from the Entrepreneur Who Bought the Company That Fired Her by Dr. Marie Cosgrove (https://a.co/d/4TzzPmk) The Proximity Principle: The Proven Strategy That Will Lead to a Career You Love by Ken Coleman (https://a.co/d/elB86fv) From Paycheck to Purpose: The Clear Path to Doing Work You Love by Ken Coleman (https://a.co/d/0BmBBzK) Learn How to Lead to Win: 33 Powerful Stories and Leadership Lessons by Mike Manazir (https://a.co/d/aA193lg) The Shortcut: The Fastest Ways to Achieve Your Goals by Ruben Gonzalez (https://a.co/d/9V4svti) The Courage to Succeed: Success Secrets of an Unlikely Four-Time Olympian by Ruben Gonzalez (https://a.co/d/21TnNcW) Relentless Joy: Finding Freedom, Passon, and Happiness (Even When You Have to Fight for It) by Rachel JOY Baribeau (https://a.co/d/aZswjDW) Discover Your Fair Advantage: Leverage Your Unique Selling Points and Human Potential for Work, Business and Life by Sylvie di Giusto (https://a.co/d/3wwgJdg) The Image of Leadership: How Leaders Package Themselves to Stand Out for the Right Reasons by Sylvie di Giusto (https://a.co/d/bbDIAQQ) Leadership is Overrated: How the Navy SEALs (and Successful Businesses) Create Self-Leading Teams That Win by Kyle Buckett and Chris Mefford (https://a.co/d/9oBVTMZ) CONNECT WITH JOHN Website - https://thejohnhulen.com Instagram - https://www.instagram.com/johnhulen Facebook - https://www.facebook.com/johnhulen Twitter - https://www.twitter.com/johnhulen LinkedIn - https://www.linkedin.com/in/johnhulen YouTube - https://www.youtube.com/channel/UCLX_NchE8lisC4NL2GciIWA EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/
Listen in as we chat with Heather Younger, the Founder & CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a highly sought-after keynote speaker, a diversity, equity, and inclusion strategist, and is a leading expert on listening at work. Drawing from her personal experiences as the only child of an interfaith and interracial marriage, Heather is committed to inspiring leaders and team members to flex their empathy muscles and master the art of active listening to ensure everyone including prospects, customers, and employees feels valued, heard, and supported. She is a two-time TEDx speaker, bestselling author, podcast host, and a trusted contributor to leading news outlets. In this episode, Heather shares practical tips to improve your listening skills and how listening well to others can be an act of service and maybe just change the world when we do more of it. We love connecting you with resources, so we pulled some of our faves based on this podcast episode. We hope they encourage, inspire and challenge you. Enjoy! Connect with Heather on her website or on Instagram. If you love this podcast and the work Collide is doing to impact lives, would you consider partnering with us? We rely entirely on the generous support of donors to fuel the life-changing work we do to create spaces for women to collide with Jesus in the midst of their brokenness. And you can be a part of that work! Your generous donations help us send women to counseling who couldn't otherwise afford it, help us to create content to bring hope to the hurting, and to create spaces for women to connect in community. Will you join our efforts to bring hope and healing to hurting women by giving a financial gift? Simply text “GIVE” to 1-888-364-GIVE (4483) to make a donation to Collide. Let's be friends! Check out Collide's website for info on upcoming conferences, events, and resources, and follow us on Facebook and Instagram for encouragement, inspo and a fun peek into our ministry. Plus, subscribe to our newsletter to stay up-to-date on all things Collide! And make sure to subscribe to the Collide Podcast on Apple Podcasts or Spotify or wherever you listen to your favorite podcasts so you can listen in each week! Collide Resources Our Go Ahead Bible study empowers women to experience the extraordinary and Divine in their everyday lives. The Women of Impact Online Course provides teaching and inspiration from women making a huge impact in the world as they tap into God's purpose for their lives in the sectors and spaces they've been called to. Get inspired and equipped to make an impact with YOUR life. The Insight Journal is a free tool to help you pause and take stock of all that you've been through, all that you've learned, all that you want to leave behind and reflect on lessons learned in hard times to take with you on the journey ahead.
Heather Younger: The Art of Active Listening Heather Younger is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. She is a Certified Diversity Professional, certified in Emotional and Social Intelligence and DiSC, and is also the author of three books. Her previous best-selling book, The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations, was praised for offering powerful insights for developing authentic, thoughtful, and purposeful leaders and change-makers. She's the author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood*. When you know how to listen, people will share more. We may or may not always be able to resolve every concern, but we can be sure others are heard. In this conversation, Heather and I discuss how we can shift from listening for what we want to hear towards listening for what we need to learn. Key Points Some issues can only be resolved through better listening. That alone makes this a critical skill for leaders. When you know how to listen, people will bring things to you. Listen for not what you want to hear but what you want to learn. Listening is not just about what's been said, but also about what is seen. Get beyond simply, “What I hear you saying is…” Some leaders have a fear about the direction that a response might take a conversation. Remember that often people first and foremost want to be heard, regardless of what happens next. Nobody is ready to listen at every moment. Taking time to center yourself for a conversation in a few minutes or later in the day can be helpful for both parties. Resources Mentioned The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood* by Heather Younger Art of Active Listening Certification Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Have Conversations That Matter, with Celeste Headlee (episode 344) Four Habits That Derail Listening, with Oscar Trimboli (episode 500) How to Help Others Be Seen and Heard, with Scott Shigeoka (episode 654) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
304 Women's Relationships Whether it be in the workplace, in daily life, or anywhere we go in the world, we meet exceptional individuals that make life both enjoyable and enlightening. It is vital to not only appreciate these people, but to seek out more kindred spirits to lift up and to be lifted up by. In this episode Sarah Elkins and her friends Kimberly Davis and Heather Younger discuss the importance of support and relationships in both our careers and in our down time. Highlights Surprise someone with support. Be a champion for another. Don't judge or treat another poorly because of your own preconceived notions. Being intentional when lifting others up. Do not contribute to the hatefulness and meanness in the world, look for the good and the hope that is inspired by those you hold dear. Make the work worth it, but don't let yourself get overworked and overwhelmed. Everything you do, begins with you, so try to be at your best. Quotes “The folks I hire, I'm not hiring them because they're women. There's a strength about them, there's an independence about them, I can tell they're just going to get stuff done.” “I think the reason I like it is because I know they're intelligent, I can trust them, they know things I don't know.” “Sometimes I do feel so sad, and so fatigued. Like Sisyphus pushing the boulder uphill all the time, that I have to stop and refuel because I am unable to keep an even level of fight or flight because the fight or flight just feels fruitless.” “If there's one person, who changes one behavior, in an audience of hundreds of people, in my mind the impact there is worth it.” Dear Listeners it is now your turn, When was the last time you lifted someone up, or stood beside them during a trying time? How often do you actively turn to another person on your team and as their help because they have more knowledge on a subject? If you could say one thing to the people in your life that make the work worth it what would you say? Remember Dear Listener everything you do starts with you, so make it come from a place of kindness and understanding. And, as always, thank you for listening. About Heather from her LinkedIn "A DYNAMIC APPROACH THAT EASILY ENGAGES THE AUDIENCE." *Subscribe to my YouTube channel for more content: https://www.youtube.com/@heatherryounger* Heather R. Younger, J.D., CDP, is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. Rooted in her belief that employees aren't just numbers on the payroll but human beings with ideas that matter, Heather's talks and workshops are dedicated to helping teams, leaders, and organizations shine by improving how they listen to, communicate with, and empower employees. "My why is to give a voice to the voiceless at work; those employees who feel powerless or hopeless or helpless." Heather's personal Why emerged as she sought to find meaning from her difficult experience growing up in the 1970s. As the only child of an interfaith and interracial marriage, both Heather and her Black father were shunned and excluded by extended family because of the color of their skin. While the sting of exclusion left Heather with a lot of questions growing up, it also led her to develop a high level of resilience and a deeply inspired commitment to advocate for anyone who has ever felt devalued. Today, she credits her capacity to navigate complex social dynamics and discuss identity in the workplace to those early experiences, and is dedicated to creating opportunities for organizational leaders, teams, and individuals to learn strategies for reframing adversity while empowering leaders to change their workplaces for the better. As a champion for positive change in workplaces, communities, and our world at large, Heather delivers clear and purposeful strategies that drive real business results – such as increased employee engagement, loyalty, collaboration, and connectivity. The results? - Team members feel heard, seen, and valued - Companies create safe environments and a culture of trust - Diversity and creativity are celebrated - Resilience rises - Stress falls - Productivity goes through the roof - Customer retention and referrals soar - Everyone wins – sometimes in ways they didn't even realize were possible. Learn more at heatheryounger.com and employeefanatix.com. Email me at heather@employeefanatix.com Be sure to check out her website and LinkedIn! About Kimberly from her LinkedIn Kimberly Davis is the founder of the Brave Leadership University and has more than 20 years experience in front of groups and audiences of all sizes. Since 2001, Kimberly has been leading development programs world-wide, around authentic leadership, purpose, presence, influence, presentation skills, communication skills, engagement, and customer experience. In March of 2008, Kimberly launched “OnStage Leadership,” which has received rave reviews and has made an impact on leaders across the country. Kimberly also teaches Authentic Influence and Executive Presence for SMU's Cox School of Business' Executive Education Program and their Latino Leadership Initiative, and for the Bush Institute's WE Lead program (empowering female leaders from the middle east). Kimberly is a TEDx speaker and her book, Brave Leadership: Unleash Your Most Confident, Authentic, and Powerful Self to Get the Results You Need, was the 2019 winner of the Benjamin Franklin Silver Award for Business and Career; an Amazon Bestseller in Business Leadership, Business Motivation and Self-Improvement, and Motivational Business Management; and was named as the number one book to read in Inc. Magazine's “The 12 Most Impactful Books to Read in 2018,” with a cover-endorsement by best-selling author Daniel Pink. Specialties: Authentic Leadership, Leadership Development, Career Development, Personal Development, Engagement, Communication Skills, Public Speaking, Presentation Skills, Facilitation, Theatre, Experiential Learning, Customer Experience, Organizational Development, Training & Development, Talent Management Be sure to check out her website and LinkedIn! About Sarah "Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision." In my work with coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I've realized over years of coaching and podcasting is that the majority of people don't realize the impact of the stories they share - on their internal messages, and on the people they're sharing them with. My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home. The audiobook, Your Stories Don't Define You, How You Tell Them Will is now available! Included with your purchase are two bonus tracks, songs recorded by Sarah's band, Spare Change, in her living room in Montana. Be sure to check out the Storytelling For Professionals Course as well to make sure you nail that next interview!
Welcome back to the Leadership with Heart Podcast! I'm your host, Heather Younger, and today, I'm thrilled to have Mike Chanat as my guest. With over 35 years in emergency services, Mike's expertise ranges from the NYPD to working with numerous police and fire departments through volunteer and paid work. We'll dive into his journey, learn from his mistakes, and hear a bit about his values of communication, growth, empathy, and making work fun. Get ready to be inspired!
In this episode, we discuss Heather Younger's latest book, The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. Heather Younger is the Founder & CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a highly sought-after keynote speaker, a diversity, equity and inclusion strategist, and the world's leading expert on listening at work. Drawing from her personal experiences as the only child of an interfaith and interracial marriage, Heather is committed to inspiring leaders and team members to flex their empathy muscles and master the art of active listening to ensure everyone including prospects, customers, and employees feels valued, heard, and supported. She is a two-time TEDx speaker, bestselling author, podcast host, and a trusted contributor to leading news outlets.Please rate this episode on the platform you are listening to and feel free to provide your comments. If you found something intriguing on the podcast, you can email us at info@tcadvisorygroup.com. We would love to hear from our listeners!To find out more about TC Advisory Group, a leadership training and coaching company, go to www.tcadvisorygroup.com and follow us on social media Hosted on Acast. See acast.com/privacy for more information.
Listening is important for our interactions and our ongoing relationships. Heather R. Younger joins Kevin to talk about active listening, which is more than nodding your head and repeating what someone says. Active listening uses your senses to recognize what is unsaid. Active listening is about engaging with the other person, showing interest, and understanding their emotional state. Active listening is about taking the time to research, reflect, and analyze the feedback or request received. Active listening is acting, even if the action is a compromise or a no. Lastly, active listening is consistently closing the loop to show that their voice is valued and their feedback matters. Listen For 00:00 Introduction to the importance of active listening 02:14 Heather Younger's background and motivation for focusing on listening 06:23 Definition of active listening as understanding what others want 08:38 The five steps of the active listening cycle 11:44 Step 1: Recognizing the unsaid 15:15 Step 2: Seeking to understand 18:28 Step 3: Decoding and reflecting 22:43 Step 4: Taking action 24:46 Step 5: Closing the loop 30:00 Conclusion Meet Heather Name: Heather R. Younger Her Story: Heather R. Younger is the author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. She is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Her experiences as an entrepreneur, manager, attorney, writer, coach, listener, speaker, collaborator, and mother of 4 all lend themselves to a laser-focused clarity into what makes employees of organizations and companies—large and small—tick. https://heatheryounger.com/ http://theartofcaringleadership.com/ https://employeefanatix.com/ https://www.linkedin.com/in/heatherryounger/ https://www.instagram.com/heatherryoungerofficial/ https://twitter.com/HeatherRYounger https://www.facebook.com/HeatherRYounger This episode is brought to you by... The Long-Distance Team. Remote leadership experts, Kevin Eikenberry and Wayne Turmel, help leaders navigate the new world of remote and hybrid teams to design the culture they desire for their teams and organizations in their new book! Book Recommendations The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood by Heather R. Younger Discover Your Fair Advantage: Leverage Your Unique Selling Points and Human Potential for Work, Business and Life by Sylvie di Giusto Related Episodes Connecting with Others Through Listening with Ximena Vengoechea Using Communication Tools to Transform Work Relationships with Katie McCleary Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP
Welcome back to "Leadership with Heart," the podcast that delves into effective and caring leadership strategies with Heather Younger. In this episode, Heather chats with Megan Gluth-Bohan, the owner and CEO of TRInternational, a prominent US-based chemical distributor, as well as the Owner of Chemblend of America, a cutting-edge chemical blending and tolling facility, brings her wealth of experience to our discussion. Notably, TRInternational stands as one of the largest certified women-owned suppliers in North America, a testament to Megan's exceptional leadership. Join us as Megan and Heather engage in a thought-provoking conversation centered around the concept of leadership through vision. Tune in to discover how Megan's 'Leadership with Heart' has proven to be effective.
Remove your assumptions. Otherwise, you are just going throughout your day guessing. Sage advice from my guest, Heather Younger. Heather is a TEDx Keynote Speaker, Author, and the Founder and CEO of Employee Fanatix. In this episode, we discuss the importance of closing the communication loop, how to balance action with curiosity, and building positive employee experiences. I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Heather on LinkedIn: https://www.linkedin.com/in/heatheryounger► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqeKey Moments: The importance of closing the communication loop [00:08:21]Companies often fail to include enough people in decision-making processes and neglect to communicate the actions taken based on feedback. Balancing action with curiosity [00:06:21]Managing the tendency to jump into action by slowing down, asking questions, and gaining a holistic view before taking action. Building positive employee experiences [00:01:14]Creating an employee engagement council to improve culture during a merger and addressing blind spots in leadership to drive a positive employee experience. The importance of closing the loop [00:09:16]Closing the loop on feedback and communication leads to better engagement, productivity, and loyalty. Key communication skills for success [00:11:15]Removing assumptions, asking open-ended questions, and providing context are critical communication skills. Being present in communication [00:16:39]Having presence and being fully present in communication makes people feel valued and cared for. Creating Safe Spaces for Communication [00:20:14]The importance of creating safe spaces for open communication at home and work. Being Present and Responsive [00:22:31]The significance of being present and responsive to others' needs in order to stand out in various professional spaces. Asking the Right Questions [00:24:39]The value of asking the right questions during interviews to anticipate concerns and overcome objections on the spot. The importance of asking "what else should I know?" [00:27:04]Asking this question at the end of a conversation can lead to valuable insights and information. Contacting Heather Younger on LinkedIn [00:27:44]Heather suggests connecting with her on LinkedIn as a way to stay in touch and access her content. The importance of removing assumptions and asking questions [00:28:17]Heather's advice on removing assumptions and asking questions to improve communication skills.
How often do you stop to truly listen to the people around you? Everyone wants to be heard. Too often frustration and resentment build within a company because no one feels like they are being listened to. Join Mike Sipple Jr. and Heather Younger as they dive into a conversation about what true listening looks like and how it can impact the culture of your workplace. Main Points From the Episode: Create a culture of listening. The end result of listening is that people are heard, valued, and understood. Listening is for everyone, leaders and employees alike. Quotes from the Episode: The activation part is the thing that happens after you seek, or after you lean in, or after you do the thing that was fully encapsulating and listening. You build trust via listening, but you have to have trust to get to the truth of your listening. Are people comfortable enough to openly tell us their whole truth? It's super important to set expectations right up front. You may not be able to act on any or all of the things, but you do have an intent to do the work. The act of listening is a tennis match where one person is kind of delivering back and forth, and you're always interacting. It's a two-way street. Resources: Mike Sipple Jr. "People Fusion: Best Practices to Build and Retain a Strong Team" (with contributions from various other authors) Heather Younger "The Art of Caring Leadership" Heather Younger "The Art of Active Listening" Heather Younger "The Seven Intuitive Laws of Employee Loyalty" Stephen Covey "The Speed of Trust" Stephen Covey "Seven Habits of Highly Effective People" Click here for our Leadership Foundations course Mike Sipple Jr. | LinkedIn | Twitter Heather Younger | LinkedIn | Twitter Access the transcription of this episode here. Join the conversation and share your ideas with us! Listening without action isn't effective. Take action after listening to this podcast and subscribe to the Unconventional Leadership Podcast.
In this week's episode of the SIMPLE brand podcast, I talk with Heather R. Younger, author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood!Heather's an international keynote speaker, and she's the Founder and CEO of Employee Fanatix, a leading employee engagement firm.She's also the host of Leadership With Heart podcast.And she's the author of three best-selling leadership and employee engagement books including her latest - The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood.Here's what we discuss:How active listening helps people feel valuedWhat's causing the barrier for people to be able to listen effectivelyThe five steps needed for active listening“Closing the loop” motivates people to be comfortable sharing with you in the futureMost employees and customers hate surveys because they feel nothing will come from itWhat to do when you can't actually give someone what they're asking forHow to help your employees become better listenersRESOURCES FROM THIS EPISODE:Heather's siteEmployee FanatixHeather's book - The Art of Active ListeningHeather's podcast - Leadership With HeartHeather on LinkedIn
In this episode of Tech Talks Daily, I host Heather Younger, a prominent keynote speaker, author, CEO, and Founder of Employee Fanatix and an all-around amazing human being. At a time when we are hearing about the importance of people in the tech industry and every business, I learned how Heather focuses on empowering leaders to value their people at work. Heather shares the significance of active listening, a skill she explores in depth in her recent book and believes is crucial for a robust company culture, especially in today's hybrid work environment. Despite the wealth of communication, we talk about the frequent neglect of effective listening in workplace communication. Heather shares insightful instances where a lack of customer listening led to unfavorable outcomes, highlighting the need to incorporate all voices in an organization and build a culture fostering connection and belonging. She discusses prevalent workplace myths and misconceptions, stressing the importance of uniting individuals from all tiers to drive superior strategies. Echoing hope for the future, Heather cites examples of leaders starting to pay attention to inclusivity and implementing broad changes that could benefit their employees and the people they serve. In conclusion, Heather and Neil discuss her new book, The Art of Active Listening, her Leadership with Heart podcast, and future plans for a workshop and certification program. This episode underscores the power of active listening in enhancing belonging, loyalty, profitability, and innovation, making workplaces more engaging and inclusive for everyone.
Tired of feeling like no one is truly listening? It's common in family life. When we are living at the speed of light, going from one event to another, eating on the go and working too…communication falls by the wayside, leaving everyone feeling disconnected and misunderstood. In this episode, Heather Younger, the World's Leading Expert on Listening at Work gives her 5 Step Cycle for Active Listening, as it relates to communication in family life! As a parent herself and executive in business, she knows what's missing at home and at work that contributes to people feeling disconnected, unheard and unhappy. She emphasizes that with kids having different personalities and temperaments, it's important to have skills for active listening so we can Recognize the Unsaid, Seek to Understand, Decode, Act and then Close the Loop! I recommend you grab a copy of her newest book, The Art of Active Listening! Be sure to check out her Ted-X talks on YouTube, too! You can find her home base at heatheryounger.com and she's on all the social channels and LinkedIn, too! Join her Active Listening Movement Community today so you too can find connection and understanding within the most important team you will ever be part of - your family!Want your kids to learn how to communicate more effectively, too? Grab a copy of our newest Kid's Journal: “The Best Me I Can Be” and they will be on their way to leaning in and inquiring about others, in no time! It's on sale in our shop now.Join our parent community on FB - The Thrive Community by Families of Character!
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Everyone likes to feel heard and know that their voice matters. It can be in our jobs, careers, relationships, or family. We want to feel heard, seen, valued and understood. But, if we take a hard look, we will see some of the biggest failures or misunderstandings in our work life and personal relationships are because, plainly put, our communications skills suck. We can be saying exactly what we want, but the person we are telling it to, are they really listening? A person will hear what they want to hear and act on that. Bad decisions are made, and we stay in relationships we probably should not be in, resulting in an expensive, costly error that can be difficult to recover from or maybe even divorce. All that could have been avoided if we just invested in active listening. In this episode, employee engagement and loyalty expert Heather Younger discusses how you can build better relationships and improve communication professionally and personally through active listening. We talk about: The impact of not listening Saying things just to get along The cycle of active listening Listening does not mean agreeing Unconscious bias and listening It's more than just listening; you have to take action too and more...Get ready to build better relationships professionally and personally. Connect with Heather: https://heatheryounger.comConnect with Carolyn: https://carolyn360.com or use the code leader to meet Carolyn on the Owwll app - https://infinitycoaching.net/appleowwll
Heather Younger shares the simple steps anyone can take to help others feel heard and valued. — YOU'LL LEARN — 1) Why others feel like we aren't listening—even when we are 2) The wrong and right way to paraphrase what you heard 3) How to keep your patience when things get heated Subscribe or visit AwesomeAtYourJob.com/ep861 for clickable versions of the links below. — ABOUT HEATHER — Heather R. Younger is the founder and CEO of Employee Fanatix. She is an international keynote speaker, host of the “Leadership with Heart” podcast, and a workplace culture, employee engagement and diversity, equity and inclusion consultant. Heather has a law degree from the University of Colorado Boulder. She is the best-selling author of The 7 Intuitive Laws of Employee Loyalty and The Art of Caring Leadership.• Book: The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood • LinkedIn: Heather Younger — RESOURCES MENTIONED IN THE SHOW — • Book: Developing the Leader Within You by John Maxwell — THANK YOU SPONSORS! — • BetterHelp. Invest in yourself with online therapy. Get 10% off your first month at BetterHelp.com/awesome. • Storyworth. Give the moms in your life something super special this Mother's Day with $10 off at StoryWorth.com/awesome See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Author Heather Younger returns to the show to discuss her new book on the art of active listening.Join us for this episode of "The Business Storytelling Show" and grab a copy of her book here: https://amzn.to/41tAoip
In this episode I speak with Heather Younger, Founder and CEO of http://employeefanatix.com and author of, "The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood," whose wakeup call was being born to inter-faith, inter-race parents and how after feeling different from everyone fueled her to achieve and make the world more caring.
Want to know how to knock it out of the park and hit a home run with the mom in your life? In this episode, I talk about how simply ASKING and then suspending judgment towards the answer and simply prioritizing her wants…is the formula for success. In other words, Ask, Clarify Her Answer by actively listening and avoid assumptions. According to the History Channel, Mother's Day was invented by Anna Jarvis to celebrate the sacrifices moms make for their children. It started with the intention of simply giving your mother a single white carnation to wear on the day, spending time with her and going to church together. America has since commercialized the holiday causing great confusion for many who are trying to celebrate the special mom in their life.To avoid confusion, disappointment, and comparison, simply ASK the mother in your life - or your kids' lives and work to honor her in that unique way that is meaningful to her. Want more on active listening? Tune into Episode 49 with Heather Younger for expert advice and a 5 step process for active listening. Want to develop in your kids the great habits of listening, serving, pitching in and being an active part of a team? Grab a copy of our Kid's Journal, The Best Me I Can Be! You'll begin seeing positive changes in their behavior and they will be well on their way to serving their friends, spouse and own children one day, in ways that will make you proud. Don't parent alone. Join our private facebook group, the Thrive Community by Families of Character.Sign up for our weekly email newsletter so you have access to the FREE resources we email once a week. We promise not to spam you. Sign up today, so you're not missing out.
Cultivating Customer Relationships through the Art of Active Listening Shep Hyken interviews Heather Younger, Founder & CEO of Employee Fanatix and author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. She talks about creating a culture of listening to ensure customers feel heard, valued, and understood. Top Takeaways: · Failing to listen to the customer communicates apathy and rudeness. It tells the customer that you do not care enough to engage. · Heather Younger shares her 5-step framework on how to listen better: 1. Recognize the unsaid. Look at the nonverbal cues. Listen for pauses and voice inflections. Sense what is happening in the environment. If you don't recognize what your customers are not telling you, you leave blind spots that hinder you from fruitful listening. 2. Seek to understand. The main focus should be service. Give your customers the undivided attention required to be on the same page. Use techniques like paraphrasing so that the customers know that their verbal and nonverbal message is received properly. 3. Decode. Pause and reflect. If we respond too quickly, we often don't solve the problem that needs solving. Responding too quickly often creates a bigger issue than before because we didn't take the time to investigate, research, or involve a bigger team. 4. Act. Figure out what solutions the customer is looking for, act quickly, and keep your promises if you cannot deliver the solution right away. 5. Close the loop. Thank the customer for their feedback, then let them know what actions you took or are going to take. This lets the customer know that they are more than just a number. It also builds trust. · Plus, Heather shares the biggest barriers to listening that customer service employees are experiencing. Tune in! Quote: "When you keep your promises to your customers, they feel valued, heard, and understood." About: Heather Younger is a keynote speaker, a diversity, equity, and inclusion strategist, Founder & CEO of Employee Fanatix, and a bestselling author. Learn more about her new book, The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
John talks to Heather Younger — 2x TEDx keynote speaker, former attorney, best-selling author, host of the Leadership with Heart Podcast, wife and mom of four. Heather has written several best-selling books on leadership, active listening, and employee loyalty. Listen to this episode to learn more: [00:00] - Intro [02:03] - Heather's journey from practicing law to becoming a speaker and author [07:01] - The difference between large corporations and small businesses when listening to their employees [08:29] - Understanding active listening [15:48] - Heather's calling as a mediator [17:18] - Heather's reasons for not returning to law practice [20:51] - John's approach to audience engagement [23:32] - Heather's experience with TEDx talks and how she got them [25:49] - Heather's inspiration behind starting her podcast [29:39] - Ways Heather failed and the lessons she learned [31:42] - Heather's efforts to improve her most significant relationships [36:18] - How Heather is investing in herself [38:11] - Best and worst parts of Heather's job [38:45] - Heather's number one daily habit [42:38] - How John navigates the constant flow of ideas as an entrepreneur [45:21] - How to get a free signed copy of Heather's book [49:15] - Books recommended by Heather NOTABLE QUOTES: "One of the things that attract viewers and listeners to speakers is their presence on stage. And the best speakers move their bodies around the stage." "Never put something in an email that you wouldn't mind being on the front of the Wall Street Journal." "The absolute best thing that you can do for your kids is to demonstrate to them what a healthy, loving marriage looks like." "That's why you're hearing about mental health and suicide and all kinds of things because people are taking outta context what they see on a screen. Not understanding that, like right now I really need a nap." "I want people to know that there's plenty of struggle. That perfection does not exist in the circle that Heather stands in. And, that it's a journey for me too." "We all wanna be accepted for who we are and belong." “Let's all just stop looking for someone else to make us show up in one way or another. But let's just choose to show up at people. Show up with more care for others. Show up with better listening to other people." BOOK MENTIONED: Who Moved My Cheese? by Spencer Johnson (https://tinyurl.com/WhoMovedMyCheeseBookSJ) USEFUL RESOURCES: https://heatheryounger.com https://www.instagram.com/heatherryoungerofficial/ https://www.facebook.com/hyounger2 https://www.linkedin.com/in/heatherryounger/ https://twitter.com/HeatherRYounger https://tinyurl.com/7IntuitiveLawsBook https://tinyurl.com/TheArtOfCaringLeadershipBook https://tinyurl.com/TheArtOfActiveListeningBook CONNECT WITH JOHN Website - https://thejohnhulen.com Instagram - https://www.instagram.com/johnhulen Facebook - https://www.facebook.com/johnhulen Twitter - https://www.twitter.com/johnhulen LinkedIn - https://www.linkedin.com/in/johnhulen YouTube - https://www.youtube.com/channel/UCLX_NchE8lisC4NL2GciIWA EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/
This episode is a personal deep dive into Heather Younger's rich and dynamic life experience and how she helps leaders and companies embrace tactics and skills to improve the employee experience. Heather leads with authenticity and staying attuned to the needs of her client and her audience. Heather is a force of good in the corporate world and brings her life and professional experience to The School of Unlearning. We cover: Heather's core influences growing up and how they shaped her Why Heather feels so strongly in fostering belonging and inclusion How connection is the foundation for all speaking events and corporate success Heather's shift from law to corporate people development How Heather views leadership and employee experience in the corporate world How Heather walks the walk - leading with presence What role paying attention and noticing has to do with relationships Heather's advice on professionals looking to sharpen awareness What Heather believes self-leadership is and how she embraces this concept The power of specificity in human communication and feedback Why listening as a skill is the foundation for everything For more on Heather, visit https://heatheryounger.com/books/ Elisa is a Conscious Leadership Coach and Organizational Consultant, click here to learn more about her work. Follow The School of Unlearning on Instagram @thesoulpodcast.
Leadership and listening are essential skills for prolonged and effective meetings. Successful meetings create atmospheres that engage, motivate, develop and retain employees. However, to accomplish this change in an environment, leaders need the proper training for their team to come together. Here are six basic leadership ideas outlined: – Emphasize what’s good posting with an…
Caring Leadership shows concern and kindness to those who look to you for guidance. In this episode of Magic in the Room, Hannah and Luke are joined by guest Heather Younger to discuss why we need to be intentional to show up in a caring way for those we lead and how we can ensure we show care in purposeful ways, not just through random acts of kindness. Find Heather at heatheryounger.com or on LinkedIn. Be sure and check out her podcast Leadership With Heart. Get a free Magic in the Room hat by posting a review and sending a screenshot to info@purposeandperformancegroup.com Music by evangrimmusic.com Recorded at storycatcher.studio Support from techblogwriter.co.uk
Internships are investments—not quick fixes—that can be mutually beneficial. But they must be done the right way. Here's how. Register now for Weekdays With Bernie 2022 https://bit.ly/WeekdaysWithBernie Find us at https://www.bernieportal.com/hr-party-of-one/ (https://www.bernieportal.com/hr-party-of-one/) BerniePortal: The all-in-one HRIS that makes building a business & managing its people easy. http://bit.ly/2NEQ5Qb (http://bit.ly/2NEQ5Qb) What is an HRIS? https://bit.ly/what-is-an-hris (https://bit.ly/what-is-an-hris) BernieU: Your free one-stop shop for compelling, convenient, and comprehensive HR training and courses that will keep you up-to-date on all things human resources. Approved for SHRM & HRCI recertification credit hours. Enroll today! https://university.bernieportal.com/ (https://university.bernieportal.com/) The HR Party of One Blog https://blog.bernieportal.com/en/hr-party-of-one?hsCtaTracking=b3b92578-8739-4cfd-b1ca-97b75053c111%7Cfc88f7d2-eafe-4e2f-b269-3cd9d1d6950c (https://blog.bernieportal.com/en/hr-party-of-one?hsCtaTracking=b3b92578-8739-4cfd-b1ca-97b75053c111%7Cfc88f7d2-eafe-4e2f-b269-3cd9d1d6950c) Join the HR Party of One LinkedIn Group! https://www.linkedin.com/groups/12527070/ (https://www.linkedin.com/groups/12527070/) ▬ Episode Resources & Links ▬▬▬▬▬▬▬▬▬▬ Internship Programs: What HR Needs to Know | BerniePortal https://blog.bernieportal.com/internship-programs-what-hr-needs-to-know (https://blog.bernieportal.com/internship-programs-what-hr-needs-to-know) Employing Interns | SHRM https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/employinginterns.aspx (https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/employinginterns.aspx) Fact Sheet #71: Internship Programs Under The Fair Labor Standards Act | DOL https://www.dol.gov/agencies/whd/fact-sheets/71-flsa-internships (https://www.dol.gov/agencies/whd/fact-sheets/71-flsa-internships) ▬ Social Media ▬▬▬▬▬▬▬▬▬▬▬ ► LinkedIn: https://www.linkedin.com/company/bernieportal (https://www.linkedin.com/company/bernieportal) ► Twitter: https://twitter.com/HRPartyofOne (https://twitter.com/HRPartyofOne) ► Facebook: https://www.facebook.com/BerniePortal (https://www.facebook.com/BerniePortal) ► Instagram: https://www.instagram.com/bernieportal/ (https://www.instagram.com/bernieportal/) ▬ Podcast▬▬▬▬▬▬▬▬▬▬▬▬ ► Apple Podcasts: https://podcasts.apple.com/us/podcast/hr-party-of-one/id1495233115 (https://podcasts.apple.com/us/podcast/hr-party-of-one/id1495233115) ► Spotify: https://open.spotify.com/show/5ViQkKdatT40DPLJkY2pgA (https://open.spotify.com/show/5ViQkKdatT40DPLJkY2pgA) ► Google Podcast: https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5jYXB0aXZhdGUuZm0vaHJwYXJ0eW9mb25lLw%3D%3D (https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5jYXB0aXZhdGUuZm0vaHJwYXJ0eW9mb25lLw%3D%3D) ► Amazon Music: https://music.amazon.com/podcasts/1874beb8-2a68-4310-8816-e704e6850995/HR-Party-of-One (https://music.amazon.com/podcasts/1874beb8-2a68-4310-8816-e704e6850995/HR-Party-of-One) ► iHeartRadio: https://www.iheart.com/podcast/269-hr-party-of-one-57127074/# (https://www.iheart.com/podcast/269-hr-party-of-one-57127074/#) ► Pocket Casts: https://pca.st/o6e2auqq (https://pca.st/o6e2auqq) ►RSS: https://feeds.captivate.fm/hrpartyofone/ (https://feeds.captivate.fm/hrpartyofone/ ) ► Other: https://hrpartyofone.captivate.fm/listen (https://hrpartyofone.captivate.fm/listen) #HR, #HumanResources, #HRTips, #HumanResourcesTips, #SmallBusiness, #HRPartyOfOne, #Internship Mentioned in this episode: Weekdays With Bernie 2022 Promo 3 With Speakers Join us June 22-24 in Nashville or online for BerniePortal's 5th annual conference, Weekdays with Bernie 2022! Enjoy best-in-class learning opportunities, featuring: HR influencer and bestselling author, Heather Younger! The Most...
Heather Younger is the Founder & CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a highly sought-after keynote speaker, a diversity, equity and inclusion strategist, and the world's lead-ing expert on listening at work. Drawing from her personal experiences as the only child of an interfaith and interracial marriage, Heather is committed to inspiring leaders everywhere to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, heard, and supported. She is a two-time TEDx speaker, bestselling author, podcast host, and a trusted contributor to leading news outlets. Heather and Lou chat about the extreme importance of her work and message in business (and in life) today.
Mental health issues are on the rise because of the COVID-19 pandemic. The show's guest today is Heather Younger, the CEO, and Founder of Employee Fanatix and author of The Art of Caring Leadership. Employee Fanatix is a leadership development consulting and training firm that teaches you to achieve real business results through caring leadership. Heather chats with Melanie Parish on how we need to be more compassionate and empathetic in our workplace to uplift our organization. If you've built trust and shown care, your members will feel more empowered to take action. Tune in and learn more about the art of caring leadership!Love the show? Subscribe, rate, review, and share!Here's How »Join The Experimental Leader community today:melanieparish.comYouTube
The Art of Caring Leadership with author Heather R. Younger Full Transcript Below: Jenn DeWall: Hi Everyone! It is Jenn DeWall with The Leadership Habit podcast for Crestcom. On today's show, I sat down with Heather Younger. For those that may not know Heather Younger, she recently spoke at Crestcom Leadership Summit. We are so […] The post The Art of Caring Leadership with Author Heather R. Younger appeared first on Crestcom International.
Our guest this week refused to allow childhood adversity turn her into a victim. She changed the story, and she now helps others do the same. She believes caring for others can move the needle in the right direction. Treating people with respect, empowering them, and letting them know they matter will make them "go to the N-th degree" to return the favor. Show notes: Heather R. Younger is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Known as The Employee WhispererTM, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. Rooted in her belief that employees aren't just numbers on the payroll but human beings with ideas that matter, Heather's talks and workshops are dedicated to helping teams, leaders, and organizations shine by improving how they listen to, communicate with, and empower employees. Heather's website Get her book, "The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations" TEDx Talk, "Transforming Adversity into Opportunity"
If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. People will go the extra mile for leaders who show they are genuinely concerned not just with what employees can do but with who they are and can become. But while most leaders think of themselves as caring leaders, not all demonstrate that care in consistent ways. Your employees will judge you by your actions, not your intentions.
Heather R. Younger is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Visit https://theartofcaringleadership.com/ to learn more. Get Heather's book, The Art of Caring Leadership: https://www.amazon.com/Art-Caring-Leadership-Leading-Organizations/dp/1523092149 LTEN is the essential resource for life sciences trainer education and networking; enabling members to harness their collective knowledge, apply leading-edge technology, and deliver world-class learning. Visit https://www.l-ten.org/ to learn more.
Speaker, author and thought leader, Heather Younger and I discuss her new book, The Art of Caring Leadership. This book lays down exactly what we need from leaders, especially right now given the current circumstances of the world. Heather beautifully explains how leading with heart fosters productivity, customer satisfaction and employee engagement. Get your copy at http://theartofcaringleadership.com/
Caring is more of an art than a science and leaders who master this art create high performing teams and cultures that achieve organizational excellence. In this episode, Heather Younger takes a deep dive into the strategies, execution and results of caring leadership.To check out the full transcript, click here. To purchase Heather's new book, "The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations." click here. Follow Danny Langloss on LinkedIn as he breaks down leadership tools, strategies, and concepts throughout the week.To sign up for our mailing list click here.About Heather:Heather is a best selling author and Keynote Speaker. She is the CEO of Employee Fanatix and is widely known for her TEDx talk, “Transforming Adversity into Opportunity.” Heather is the host of “Leadership with Heart Podcast."Click here to go to the Employee Fanatix website.Click here to connect with Heather on LinkedIn.
How to convert a mediocre employee into your best advocate, featuring Best-selling Author & Ted Talks Speaker, Heather Younger. Watch to Win - We're giving away Heather's popular book to the most engaging person! ++ BONUS: 30-minute free consultation. Show #27 is all about building highly productive and loyal teams. • Transform your entire staff into productive & caring teams. • 5 actionable ways to decreases employee turnover. • Find out tools and tips that can help you grow as a leader. How to Enter to Win: 1) Hit the LIKE Button (20 times - ha!)
Heather Younger is a visionary who started her career as a lawyer before moving into the field of resilient leadership. She is the founder and CEO of Customer Fanatix, an organization that helps organizational leaders and their employees find their truth through executive coaching, leadership roundtables, culture team facilitation and scouring employee engagement survey comments. As a best-selling author, international speaker, focus group facilitator, podcast host, and Forbes Coaches Council coach, she has earned her reputation as “The Employee Whisperer." She believes that she was born to advocate and communicate on behalf of others and from early on. She realized that many dreams and desires never happen unless we are courageous enough to ask for them consistently and in a compelling way. Her TED talk has been viewed thousands of times and has inspired many to challenge how we deal with adversity and challenge in our life and to transform adversity into an opportunity. Her story is an inspiration and that's why she's my UNFLTRD guest.
Developing Resilience in Yourself and Your Team In this episode of The Leadership Habit podcast, Jenn DeWall interviews Heather Younger about building resilience. Heather is the bestselling author of The 7 Intuitive Laws of Employee Loyalty, and the founder and CEO of Customer Fanatix. Heather is an Employee Loyalty and Leadership Evangelist. In this episode, […] The post Episode 33: Developing Resilience in Yourself and Your Team with Employee Loyalty and Leadership Expert Heather Younger appeared first on Crestcom International.
Join me and Author, Founder, and CEO Heather Younger as we discuss seven laws of employee loyalty you need for your career, based off Heather's book, "The 7 Intuitive Laws of Employee Loyalty." Heather tells me why her organization's mission is to inspire leaders to put employees first, how her background led her to her career, and her tips for employers to create an efficient and dynamic team. Learn More about Heather Younger: Visit her Website: customerfanatix.com
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