POPULARITY
Hosted by Heather R Younger
3 episodes with Heather R Younger
3 episodes with Heather R Younger
2 episodes with Heather R Younger
2 episodes with Heather R Younger
John continues his conversation with Devin Sizemore. They talk about taking time off as an entrepreneur and building a life that includes vacations and family time. Devin also shares how he uses strategic time blocking to make space for both work and family and explains why putting family time on the calendar is just as important as booking a client meeting. In Part 1, the two discussed building powerful business networks and generating quality referrals. Listen to this episode to learn more: [00:00] - The red car analogy [01:57] - How Million Dollar Author helps people write books [05:11] - Taking vacations as a business owner [11:22] - Impact of Devin's faith on his business [14:17] - How Devin nurtures his significant relationships [17:31] - Putting family time on the calendar [20:11] - You don't need an excuse to rest [21:38] - How John protects his calendar [23:41] - The dash — the time between birth and death [25:31] - Devin's Top daily habits [26:45] - Traits of a great leader [28:06] - How Devin invests in his growth [29:15] - Best way to connect with Devin [33:08] - Recommendations for leadership books [37:48] - Closing thoughts NOTABLE QUOTES: “The business will be there tomorrow. You only get one chance to watch your kids grow up.” “If you're not running a business that is aligned with your values, that is a horrific place to be.” “If you can't step away, what do you have?” (If your business falls apart when you take a break, then you don't really have a solid business.) “You don't need to make an excuse for prioritizing yourself or your family.” “If you're distracted at home, it will decimate the work.” “The fun part about a book is, it becomes a tool. This tool can live forever.” “I want to surround myself with people who are infinitely better than me at everything, and then I want to do nothing to hold them back.” “Leadership is running so hard, so fast, with such a clear vision that everyone knows who they're following and where to follow.” “Treat your family like a client, too.” “You only get one chance to do a lot of these things (family moments), so make sure that they're higher on your priority list.” BOOKS MENTIONED: Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz (https://a.co/d/iqS5Gdl) Fourth Wing by Rebecca Yarros (https://a.co/d/7uvBRqG) and Fourth Wing 3-Book Series (https://a.co/d/cbIVN0B) Every Shot Must Have a Purpose: How GOLF54 Can Make You a Better Player by Pia Nilsson, Lynn Marriott, Ron Sirak (https://a.co/d/glRjYXn) Three Feet from Gold: Turn Your Obstacles into Opportunities! by Sharon Lechter & Greg Reid (https://a.co/d/7yddGbx) The Connector's Way: A Story About Building Business One Relationship at a Time by Patrick Galvin (https://a.co/d/d7sKvtd) Leading to the One: Creating Cultures of Clarity Where People Are Engaged, Developed and Fulfilled by Nikki McLeod and Bob Borchert (https://a.co/d/2aEGQhY) The Art of Self-Leadership: Discover the Power Within You and Learn to Lead Yourself by Heather R. Younger (https://a.co/d/bMU57ZA) The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations by Heather R. Younger (https://a.co/d/9UgGVtE) The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood by Heather R. Younger (https://a.co/d/2bqTtz5) Visit https://devinsizemore.com/book-recommendations/ for extensive book recommendations Listen to Heather Younger on this podcast: Episode 139: The Art of Active Listening with Heather Younger Episode 251: The Art of Self-Leadership with Heather Younger USEFUL RESOURCES: https://devinsizemore.com/ https://www.linkedin.com/in/dpsizemore/ https://www.instagram.com/dpsizemore/ https://www.facebook.com/dpsizemore https://www.youtube.com/channel/UCWOKSsJYXZUu1iJSNlfZmJA Connection Expansion: You are One Connection Away from Massive Success in Your Life and Business (https://a.co/d/2GdmheB) CONNECT WITH JOHN Website - https://iamjohnhulen.com Instagram - https://www.instagram.com/johnhulen Facebook - https://www.facebook.com/johnhulen X - https://x.com/johnhulen LinkedIn - https://www.linkedin.com/in/johnhulen YouTube - https://www.youtube.com/channel/UCLX_NchE8lisC4NL2GciIWA EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSee omnystudio.com/listener for privacy information.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSee omnystudio.com/listener for privacy information.
In the latest episode of The Leadership Habit podcast, host Jenn DeWall welcomes Heather R. Younger back for an inspiring conversation about self-leadership. Heather has been a guest on the podcast before, sharing her insights on Developing Resilience, The Art of Listening, and The Art of Caring Leadership. In this episode, Jenn and Heather explore […] The post Unlocking the Art of Self-Leadership with Heather R. Younger appeared first on Crestcom International.
Hear Heather Younger describe how to develop a new mindset around personal advocacy and learn to exercise your spere of control and influence to take control of your workplace experience and relationships. She shares key messages from her new book, The Art of Self-Leadership: Discover the Power Within Your and Learn to Lead Yourself. For more information about Heather R. Younger visit her website here. To pre-order Heather's book go to Amazon
We're excited to welcome Heather R. Younger as our March Health Views guest! Heather is the founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm whose mission is to inspire and train leaders to put their culture and employees first. During this episode, Heather shares her proven and innovative active listening at work model illustrated in five steps. The model provides an easy-to-use framework to help individuals feel more heard, valued, and understood within professional environments. Don't miss out on Heather's own podcast, Leadership with Heart to receive additional insights, stories, and best practices.
This is Part 2 of John's discussion with Jordan, where they delve deeper into coaching, relationships, work-life harmony, leadership, and more. In Part 1, Jordan shared the story of being stung by 53 bees at age 12 and experiencing a traumatic false arrest along with racial profiling and how these events shaped his perspective on facing challenges and turning adversity into his advantage. Listen to this episode to learn more: [00:18] - The power of storytelling in marketing [02:24] - What sets Jordan apart as a coach [04:00] - The need for positivity, accountability, and self-discovery [07:00] - Jordan's podcast “Blaze Your Own Trail” [08:48] - John's approach to podcast guest selection [10:47] - What Jordan does to improve his relationships [15:57] - Post-wedding relationship nurturing [19:53] - Jordan's #1 daily habit [22:00] - Traits of a great leader [23:06] - Impact of Jordan's faith on his business [26:10] - Best advice Jordan received [28:42] - How Jordan invests in himself [30:51] - Jordan's legacy [32:01] - Best way to connect with Jordan [35:02] - Books and podcasts recommendations NOTABLE QUOTES: “I'm a practitioner, meaning I'm never going to ask anyone that I'm coaching to do something that I'm not doing already.” “Our job as coaches is to help and encourage, point in the right direction, ask deep, involved kinds of questions, but hopefully to lead the other person to self-discovery.” “The best leaders are ones that duplicate themselves, that replicate themselves.” “Dream so big that it scares you.” “You've got to always be ready and available to give.” “In the next five, six years, if you're not learning 10 new skills a month, you're gonna fall really far behind.” “I want to plant seeds for trees that I will never sit under.” “I've faced death probably a dozen or more times. And so I'm grateful that every day my feet touch the ground because it's just how I know my purpose has not been fulfilled yet. I still have a little bit more to do.” BOOKS MENTIONED: The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood by Heather R. Younger (https://tinyurl.com/TheArtOfActiveListeningBook) The Lemonade Life: How to Fuel Success, Create Happiness, and Conquer Anything by Zack Friedman (https://tinyurl.com/TheLemonadeLifeBook) PODCAST MENTIONED: True Grit and Grace with Amberly Lago (https://tinyurl.com/TrueGritAndGracePodcast) USEFUL RESOURCES: https://www.blazeyourowntrailconsulting.com https://www.instagram.com/therealjordanjmendoza https://www.facebook.com/therealjordanjmendoza https://www.linkedin.com/in/jordanjmendoza/ https://twitter.com/jordanjmendoza https://www.youtube.com/@jordanjmendoza https://tinyurl.com/BlazeYourOwnTrailPodcast https://brandsharks.co/ CONNECT WITH JOHN Website - https://thejohnhulen.com Instagram - https://www.instagram.com/johnhulen Facebook - https://www.facebook.com/johnhulen Twitter - https://www.twitter.com/johnhulen LinkedIn - https://www.linkedin.com/in/johnhulen YouTube - https://www.youtube.com/channel/UCLX_NchE8lisC4NL2GciIWA EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/
In this episode of the "Leadership with Heart" podcast, Heather R Younger shares a poignant story about a concealed Golden Buddha in Thailand, drawing parallels to the hidden potential within individuals and organizations during times of change. Reflecting on a recent retreat experience, Heather emphasizes the importance of recognizing and unlocking the intrinsic value within ourselves and our teams. The episode delves into five key considerations for navigating the people's side of organizational change. Heather encourages leaders to peel away the metaphorical clay, revealing the brilliance within individuals and fostering a positive, motivated atmosphere for organizational growth and success.
In this episode of the "Leadership with Heart Podcast," Heather R. Younger engages in a compelling conversation with Tracey Barnes, Chief Information Officer at the State of Indiana. Together, they explore the critical importance of human-centric approaches in both government and the tech industry. Tracey shares his insights on leading with empathy and fostering collaboration, particularly in the public sector. The discussion delves into the intersection of technology and humanity, offering practical strategies for leaders to prioritize people, communication, and employee well-being. Listeners gain valuable perspectives on creating a culture that values its workforce, ultimately driving more effective and sustainable solutions in government and technology. Whether you're in public service or tech, this episode provides actionable advice for infusing leadership with a human touch.
In this engaging episode, Heather R. Younger interviews Tracey Jenkins, the HR leader for Sodexo's sports and entertainment business in North America. Tracey discusses the impactful strategies that revitalized Sodexo's growth after the challenges of the COVID-19 pandemic. With a workforce of over 26,000, predominantly casual or part-time, Tracey explores the visionary leadership that fueled the company's resurgence. The conversation centers on Sodexo's Global Employee Value Proposition (EVP), emphasizing inclusivity, acceptance, and career pathways. Tracey highlights the company's commitment to diversity and creating exceptional employee experiences, drawing parallels to the memorable moments in venues like ballparks. The episode also delves into the delicate balance between visionary leadership and data-driven strategies, providing valuable insights for leaders navigating transformative growth.
It's been a big year for John. Today, John is doing the year-end wrap-up for 2023. From welcoming over 70% new listeners to learning valuable lessons from remarkable guests and coping with losing his Mom, John wants to share it all with you. Tune in to hear about his plans for 2024 — book launch, mastermind group for men, and much more. John also shows his gratitude to all the listeners for their support and wishes them all the best for the new year! Listen to this episode to learn more: [00:00] - Intro [00:55] - Listenership is up 70% [02:00] - Personal reflections of 2023 [02:47] - Memorable guests: Brian Covey, Heather Younger, Leah Amico [04:46] - Dr. Marie Cosgrove, Ken Coleman, and Mike Manazir [07:21] - Book launch in Q1 2024! [09:48] - Ruben Gonzalez, Rachel JOY Baribeau, Sylvie di Giusto [13:21] - Colette Brown, Kyle Buckett, and Juliet Hahn [17:17] - Tough moments of 2023 [20:25] - The F6 Secrets of Relationships [21:42] - Mastermind group applications open [22:33] - Coaching, more speaking engagements [23:41] - Pursuing more voiceover work [24:48] - Updated podcast cover art [25:17] - Closing thoughts USEFUL RESOURCES: Conversations with Covey: 11 Powerful, Inspirational, and Hope-Filled Lessons from Today's Biggest Leaders by Brian Covey (https://a.co/d/hkrSc6d) The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood by Heather R. Younger (https://a.co/d/5rabfUd) The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations by Heather R. Younger (https://a.co/d/cW7w4FY) Softball, Glory & God's Story by Leah Amico (https://a.co/d/hvvS65o) Victorious: A Year-Long Devotional by Leah Amico (https://a.co/d/0rXyNIS) Greater Fortune: Essential Lessons from the Entrepreneur Who Bought the Company That Fired Her by Dr. Marie Cosgrove (https://a.co/d/4TzzPmk) The Proximity Principle: The Proven Strategy That Will Lead to a Career You Love by Ken Coleman (https://a.co/d/elB86fv) From Paycheck to Purpose: The Clear Path to Doing Work You Love by Ken Coleman (https://a.co/d/0BmBBzK) Learn How to Lead to Win: 33 Powerful Stories and Leadership Lessons by Mike Manazir (https://a.co/d/aA193lg) The Shortcut: The Fastest Ways to Achieve Your Goals by Ruben Gonzalez (https://a.co/d/9V4svti) The Courage to Succeed: Success Secrets of an Unlikely Four-Time Olympian by Ruben Gonzalez (https://a.co/d/21TnNcW) Relentless Joy: Finding Freedom, Passon, and Happiness (Even When You Have to Fight for It) by Rachel JOY Baribeau (https://a.co/d/aZswjDW) Discover Your Fair Advantage: Leverage Your Unique Selling Points and Human Potential for Work, Business and Life by Sylvie di Giusto (https://a.co/d/3wwgJdg) The Image of Leadership: How Leaders Package Themselves to Stand Out for the Right Reasons by Sylvie di Giusto (https://a.co/d/bbDIAQQ) Leadership is Overrated: How the Navy SEALs (and Successful Businesses) Create Self-Leading Teams That Win by Kyle Buckett and Chris Mefford (https://a.co/d/9oBVTMZ) CONNECT WITH JOHN Website - https://thejohnhulen.com Instagram - https://www.instagram.com/johnhulen Facebook - https://www.facebook.com/johnhulen Twitter - https://www.twitter.com/johnhulen LinkedIn - https://www.linkedin.com/in/johnhulen YouTube - https://www.youtube.com/channel/UCLX_NchE8lisC4NL2GciIWA EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/
304 Women's Relationships Whether it be in the workplace, in daily life, or anywhere we go in the world, we meet exceptional individuals that make life both enjoyable and enlightening. It is vital to not only appreciate these people, but to seek out more kindred spirits to lift up and to be lifted up by. In this episode Sarah Elkins and her friends Kimberly Davis and Heather Younger discuss the importance of support and relationships in both our careers and in our down time. Highlights Surprise someone with support. Be a champion for another. Don't judge or treat another poorly because of your own preconceived notions. Being intentional when lifting others up. Do not contribute to the hatefulness and meanness in the world, look for the good and the hope that is inspired by those you hold dear. Make the work worth it, but don't let yourself get overworked and overwhelmed. Everything you do, begins with you, so try to be at your best. Quotes “The folks I hire, I'm not hiring them because they're women. There's a strength about them, there's an independence about them, I can tell they're just going to get stuff done.” “I think the reason I like it is because I know they're intelligent, I can trust them, they know things I don't know.” “Sometimes I do feel so sad, and so fatigued. Like Sisyphus pushing the boulder uphill all the time, that I have to stop and refuel because I am unable to keep an even level of fight or flight because the fight or flight just feels fruitless.” “If there's one person, who changes one behavior, in an audience of hundreds of people, in my mind the impact there is worth it.” Dear Listeners it is now your turn, When was the last time you lifted someone up, or stood beside them during a trying time? How often do you actively turn to another person on your team and as their help because they have more knowledge on a subject? If you could say one thing to the people in your life that make the work worth it what would you say? Remember Dear Listener everything you do starts with you, so make it come from a place of kindness and understanding. And, as always, thank you for listening. About Heather from her LinkedIn "A DYNAMIC APPROACH THAT EASILY ENGAGES THE AUDIENCE." *Subscribe to my YouTube channel for more content: https://www.youtube.com/@heatherryounger* Heather R. Younger, J.D., CDP, is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. Rooted in her belief that employees aren't just numbers on the payroll but human beings with ideas that matter, Heather's talks and workshops are dedicated to helping teams, leaders, and organizations shine by improving how they listen to, communicate with, and empower employees. "My why is to give a voice to the voiceless at work; those employees who feel powerless or hopeless or helpless." Heather's personal Why emerged as she sought to find meaning from her difficult experience growing up in the 1970s. As the only child of an interfaith and interracial marriage, both Heather and her Black father were shunned and excluded by extended family because of the color of their skin. While the sting of exclusion left Heather with a lot of questions growing up, it also led her to develop a high level of resilience and a deeply inspired commitment to advocate for anyone who has ever felt devalued. Today, she credits her capacity to navigate complex social dynamics and discuss identity in the workplace to those early experiences, and is dedicated to creating opportunities for organizational leaders, teams, and individuals to learn strategies for reframing adversity while empowering leaders to change their workplaces for the better. As a champion for positive change in workplaces, communities, and our world at large, Heather delivers clear and purposeful strategies that drive real business results – such as increased employee engagement, loyalty, collaboration, and connectivity. The results? - Team members feel heard, seen, and valued - Companies create safe environments and a culture of trust - Diversity and creativity are celebrated - Resilience rises - Stress falls - Productivity goes through the roof - Customer retention and referrals soar - Everyone wins – sometimes in ways they didn't even realize were possible. Learn more at heatheryounger.com and employeefanatix.com. Email me at heather@employeefanatix.com Be sure to check out her website and LinkedIn! About Kimberly from her LinkedIn Kimberly Davis is the founder of the Brave Leadership University and has more than 20 years experience in front of groups and audiences of all sizes. Since 2001, Kimberly has been leading development programs world-wide, around authentic leadership, purpose, presence, influence, presentation skills, communication skills, engagement, and customer experience. In March of 2008, Kimberly launched “OnStage Leadership,” which has received rave reviews and has made an impact on leaders across the country. Kimberly also teaches Authentic Influence and Executive Presence for SMU's Cox School of Business' Executive Education Program and their Latino Leadership Initiative, and for the Bush Institute's WE Lead program (empowering female leaders from the middle east). Kimberly is a TEDx speaker and her book, Brave Leadership: Unleash Your Most Confident, Authentic, and Powerful Self to Get the Results You Need, was the 2019 winner of the Benjamin Franklin Silver Award for Business and Career; an Amazon Bestseller in Business Leadership, Business Motivation and Self-Improvement, and Motivational Business Management; and was named as the number one book to read in Inc. Magazine's “The 12 Most Impactful Books to Read in 2018,” with a cover-endorsement by best-selling author Daniel Pink. Specialties: Authentic Leadership, Leadership Development, Career Development, Personal Development, Engagement, Communication Skills, Public Speaking, Presentation Skills, Facilitation, Theatre, Experiential Learning, Customer Experience, Organizational Development, Training & Development, Talent Management Be sure to check out her website and LinkedIn! About Sarah "Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision." In my work with coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I've realized over years of coaching and podcasting is that the majority of people don't realize the impact of the stories they share - on their internal messages, and on the people they're sharing them with. My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home. The audiobook, Your Stories Don't Define You, How You Tell Them Will is now available! Included with your purchase are two bonus tracks, songs recorded by Sarah's band, Spare Change, in her living room in Montana. Be sure to check out the Storytelling For Professionals Course as well to make sure you nail that next interview!
Listening is important for our interactions and our ongoing relationships. Heather R. Younger joins Kevin to talk about active listening, which is more than nodding your head and repeating what someone says. Active listening uses your senses to recognize what is unsaid. Active listening is about engaging with the other person, showing interest, and understanding their emotional state. Active listening is about taking the time to research, reflect, and analyze the feedback or request received. Active listening is acting, even if the action is a compromise or a no. Lastly, active listening is consistently closing the loop to show that their voice is valued and their feedback matters. Listen For 00:00 Introduction to the importance of active listening 02:14 Heather Younger's background and motivation for focusing on listening 06:23 Definition of active listening as understanding what others want 08:38 The five steps of the active listening cycle 11:44 Step 1: Recognizing the unsaid 15:15 Step 2: Seeking to understand 18:28 Step 3: Decoding and reflecting 22:43 Step 4: Taking action 24:46 Step 5: Closing the loop 30:00 Conclusion Meet Heather Name: Heather R. Younger Her Story: Heather R. Younger is the author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. She is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Her experiences as an entrepreneur, manager, attorney, writer, coach, listener, speaker, collaborator, and mother of 4 all lend themselves to a laser-focused clarity into what makes employees of organizations and companies—large and small—tick. https://heatheryounger.com/ http://theartofcaringleadership.com/ https://employeefanatix.com/ https://www.linkedin.com/in/heatherryounger/ https://www.instagram.com/heatherryoungerofficial/ https://twitter.com/HeatherRYounger https://www.facebook.com/HeatherRYounger This episode is brought to you by... The Long-Distance Team. Remote leadership experts, Kevin Eikenberry and Wayne Turmel, help leaders navigate the new world of remote and hybrid teams to design the culture they desire for their teams and organizations in their new book! Book Recommendations The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood by Heather R. Younger Discover Your Fair Advantage: Leverage Your Unique Selling Points and Human Potential for Work, Business and Life by Sylvie di Giusto Related Episodes Connecting with Others Through Listening with Ximena Vengoechea Using Communication Tools to Transform Work Relationships with Katie McCleary Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP
To learn more about Heather R Younger and her keynotes visit: https://premierespeakers.com/heather_younger Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a sought-after keynote speaker who brings revealing insights to the stage from over 25,000 employee experiences. A diversity, equity and inclusion strategist, and the world's leading expert on listening at work, she is the host of the Leadership with Heart Podcast. Heather is a regular contributor to Forbes and Fast Company and is the best-selling author of The 7 Intuitive Laws of Employee Loyalty, which hit the top of the "Forbes Must-Read List for HR Professionals." Her latest best-selling book, The Art of Caring Leadership, teaches the radical power of caring support in leadership and in the workplace. A former attorney who worked for years in corporate America, what is most important to know about Heather is that she brings a breadth of experience - extensive quantitative and qualitative research - and a truly deep passion for advocacy, resilience, human relations, and connection - to every audience, every workshop, every consultation. Heather inspires others by teaching the kind of intentional leadership that drives real business results - increased employee engagement, loyalty, collaboration, and connectivity.
Welcome back to the Leadership with Heart podcast! Today, we have a treat in store for you. For today's episode, I decided to revisit a captivating webinar I did a couple of months ago with the incredible Stephen M.R. Covey! In this episode, we'll delve into various topics, ranging from leadership to personal growth to workplace culture and so much more. Stephen M.R. Covey is a renowned author and speaker. In this episode, he shares his wealth of wisdom and insights, many of which are passed down from his father, the legendary Dr. Stephen R. Covey. I hope this podcast gives you a fresh perspective on the transformative power active listening has on building trust. Take a listen. We're repurposing a webinar for next week's episode. This one: https://www.youtube.com/watch?v=6dsUl_mbqrg
In this week's episode of the SIMPLE brand podcast, I talk with Heather R. Younger, author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood!Heather's an international keynote speaker, and she's the Founder and CEO of Employee Fanatix, a leading employee engagement firm.She's also the host of Leadership With Heart podcast.And she's the author of three best-selling leadership and employee engagement books including her latest - The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood.Here's what we discuss:How active listening helps people feel valuedWhat's causing the barrier for people to be able to listen effectivelyThe five steps needed for active listening“Closing the loop” motivates people to be comfortable sharing with you in the futureMost employees and customers hate surveys because they feel nothing will come from itWhat to do when you can't actually give someone what they're asking forHow to help your employees become better listenersRESOURCES FROM THIS EPISODE:Heather's siteEmployee FanatixHeather's book - The Art of Active ListeningHeather's podcast - Leadership With HeartHeather on LinkedIn
The Art of Listening with author, speaker and CEO, Heather R. Younger On this week's episode of The Leadership Habit Podcast, Jenn DeWall welcomes Heather R. Younger back to the podcast to discuss her newest book, The Art of Active Listening. This is Heather's third time as a guest on the show! Heather R Younger […] The post The Art of Listening with Heather R. Younger appeared first on Crestcom International.
When work gets busy, how do you keep from getting overwhelmed? What does it take to be a C-suite leader, an author, a gifted speaker and maintain a healthy family? In this conversation with GLN podcast host Jason Jaggard, Heather R. Younger shares some of the specific practices and “cadences” that help her maximize her creativity, maintain her commitments, and stay deeply connected to her calling to help others. If you are looking for practical tips on how to keep from getting overwhelmed despite the busy-ness of life, this conversation is for you!
This week on The New P&L we speak with Heather R. Younger. Known as The Employee Whisperer™, Heather is an experienced international keynote speaker, CEO & Founder of Employee Fanatix, and the best-selling author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. To learn more about what Heather does, go to: heatheryounger.com To purchase The Art of Active Listening, go to: https://amzn.to/3ABX6cJ To learn more about The New P&L's new ‘Transactional to Transformational Leader' programme and Mindset & Momentum Micro-courses, go to: https://www.principlesandleadership.com/transformational-leadership-programme https://www.principlesandleadership.com/mindset-momentum-micro-workshops If you'd like to join The New P&L movement for more principled leadership and more purpose-led business and keep up to date with all our latest news, go to www.principlesandleadership.com and subscribe. Twitter: @TheNewPandL LinkedIn page: Principlesandleadership Web: www.principlesandleadership.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/principlesandleadership/message Support this podcast: https://podcasters.spotify.com/pod/show/principlesandleadership/support
Heather R Younger, founder and CEO of Employee Fanatix, bestselling author, two-time TEDx and keynote speaker, executive coach, a diversity, equity and inclusion strategist, host of the Leadership with Heart podcast, and the world's leading expert on listening at work joins me on this episode. Heather's been featured in Fast Company, The Chicago Tribune, Bloomberg Business, CNN Business, and other leading media outlets. Topics we cover include acceptance and belonging, the work we do on ourselves, the gift of presence, the power of caring leadership, a framework for active listening, and more. Get connected with Heather: Website: https://heatheryounger.com/ Facebook: https://www.facebook.com/HeatherRYounger Instagram: https://www.instagram.com/heatherryoungerofficial/ Twitter: https://twitter.com/HeatherRYounger LinkedIn: https://www.linkedin.com/in/heatherryounger/ Purchase a copy of The Art of Active Listening: https://www.amazon.com/Art-Active-Listening-People-Understood/dp/152300388X Purchase a copy of The Art of Caring Leadership: https://www.amazon.com/Art-Caring-Leadership-Leading-Organizations/dp/1523092149 Want to learn how you can work with me to gain more clarity, build a rock-solid foundation for your business, and achieve the results and success you deserve? Visit http://jayscherrbusinessconsulting.com/ and schedule a 1:1 discovery coaching call. Enjoy, thanks for listening, and please share with a friend! To your success, Jay
John talks to Heather Younger — 2x TEDx keynote speaker, former attorney, best-selling author, host of the Leadership with Heart Podcast, wife and mom of four. Heather has written several best-selling books on leadership, active listening, and employee loyalty. Listen to this episode to learn more: [00:00] - Intro [02:03] - Heather's journey from practicing law to becoming a speaker and author [07:01] - The difference between large corporations and small businesses when listening to their employees [08:29] - Understanding active listening [15:48] - Heather's calling as a mediator [17:18] - Heather's reasons for not returning to law practice [20:51] - John's approach to audience engagement [23:32] - Heather's experience with TEDx talks and how she got them [25:49] - Heather's inspiration behind starting her podcast [29:39] - Ways Heather failed and the lessons she learned [31:42] - Heather's efforts to improve her most significant relationships [36:18] - How Heather is investing in herself [38:11] - Best and worst parts of Heather's job [38:45] - Heather's number one daily habit [42:38] - How John navigates the constant flow of ideas as an entrepreneur [45:21] - How to get a free signed copy of Heather's book [49:15] - Books recommended by Heather NOTABLE QUOTES: "One of the things that attract viewers and listeners to speakers is their presence on stage. And the best speakers move their bodies around the stage." "Never put something in an email that you wouldn't mind being on the front of the Wall Street Journal." "The absolute best thing that you can do for your kids is to demonstrate to them what a healthy, loving marriage looks like." "That's why you're hearing about mental health and suicide and all kinds of things because people are taking outta context what they see on a screen. Not understanding that, like right now I really need a nap." "I want people to know that there's plenty of struggle. That perfection does not exist in the circle that Heather stands in. And, that it's a journey for me too." "We all wanna be accepted for who we are and belong." “Let's all just stop looking for someone else to make us show up in one way or another. But let's just choose to show up at people. Show up with more care for others. Show up with better listening to other people." BOOK MENTIONED: Who Moved My Cheese? by Spencer Johnson (https://tinyurl.com/WhoMovedMyCheeseBookSJ) USEFUL RESOURCES: https://heatheryounger.com https://www.instagram.com/heatherryoungerofficial/ https://www.facebook.com/hyounger2 https://www.linkedin.com/in/heatherryounger/ https://twitter.com/HeatherRYounger https://tinyurl.com/7IntuitiveLawsBook https://tinyurl.com/TheArtOfCaringLeadershipBook https://tinyurl.com/TheArtOfActiveListeningBook CONNECT WITH JOHN Website - https://thejohnhulen.com Instagram - https://www.instagram.com/johnhulen Facebook - https://www.facebook.com/johnhulen Twitter - https://www.twitter.com/johnhulen LinkedIn - https://www.linkedin.com/in/johnhulen YouTube - https://www.youtube.com/channel/UCLX_NchE8lisC4NL2GciIWA EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/
Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is also a highly sought-after keynote speaker, a diversity, equity, and inclusion strategist, and one of the world's leading experts on listening at work. In this episode, Heather joins me for a conversation about mastering the art of active listening to ensure the people we interact with feel heard and valued. And we discuss why it's the choices we make that help us develop the fortitude we need to persevere—even in uncertain times. Plus, Heather offers advice for listeners who want to get their foot in the door as successful speakers and consultants. Do not miss this episode!
Reimagining Your Studio Environment in a Challenging World with Heather Younger Do you feel like the dynamic in your team has changed as the result of a tulmultuous few years in business? Is your head spinning trying to define paths forward for your studio and employees in a world where change is happening at a faster pace than ever before? In this empowering, hope-filled episode, keynote speaker and adversity expert Heather R. Younger will inspire you to reimagine the workplace and offer a high-level roadmap for succeeding with more ease.
The bad boss—a work experience many of us unfortunately share. In this episode, former colleagues JJ and Brian recount how they handled a challenging company-wide acquisition and a difficult new manager. Then we hear from Heather R. Younger, best-selling author and authority on caring leadership, who offers an unexpected perspective on their story.
The Leaders Who Care: Episode 88 with Heather R. Younger In this episode, Marian M.P. Temelkov, Global CEO of Dynamis Group, welcomes to the podcast Heather Younger- Author of The Art Of Caring Leadership. Heather is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. We explore... ✅The importance of creating a culture of listening ✅Bringing your best self In order to empower others ✅How being a leader who cares doesn't necessarily mean having a title
Building a Transformative Culture of Caring Leadership and Active Listening Inspires Employees and Elevates CX This week's guest on the Digitally Irresistible podcast is Heather R Younger, founder and CEO of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm. Heather is on a mission to help leaders understand the power they possess to ensure employees feel valued at work. Heather has built a reputation as a champion for positive change in workplaces, communities, and the world at large by delivering clear and purposeful strategies that drive real business results—such as increased employee engagement, loyalty, collaboration, and connectivity. On this episode, we discuss three key principles from her book, "The Art of Caring Leadership." The Impact of Caring Heather experienced the importance of caring from a young age. Born into a mixed-race family, she and her dad were viewed as outcasts by many in her mom's family. But one aunt on her mom's side always made her feel included and worthy of her care and attention. When Heather was nine, her family moved from Ohio to Las Vegas. She remembers her aunt sending her a large box of eight individually wrapped gifts for every day of Hannukah. To Heather, the box represented the connection between her and the other half of her family that didn't really make her feel included or cared for, but her aunt did. Her aunt demonstrated that she was a leader with heart. That has stuck with Heather and helped build the foundation for what she does around the world to guide others towards caring leadership. Three Key Principles of Caring Leadership In her book, “The Art of Caring Leadership,” Heather writes about how to build greater trust and engagement in the workplace through caring leadership that promotes inclusive cultures, improves morale, and builds resiliency. On this episode, she shares three key principles of leadership that inspire loyalty and improve retention and performance—translating to better employee and customer experiences. 1. Cultivating Self-Leadership Often when we think of leadership, we think of leading others. We think we need to do something for someone else first. But Heather says it's important to make sure leaders care for themselves first, before caring for others. She says each day should begin with a focus on self-leadership. This includes making sure your words and actions align with the things you say you value, being authentically yourself, exercising good self-care, and building a strong supportive network. Heather emphasizes that cultivating self-leadership first, helps us give from the positive sides of ourselves, not the empty parts that we then rely on others to fill. She explains this with a metaphor someone shared with her about a coffee cup and a saucer. If you pour into the coffee cup and it overflows onto the saucer, caring leaders should give from the overflow on the saucer. If you don't, then you're drinking from the coffee cup and giving from the coffee cup and it will eventually run dry. You'll have nothing left to give. 2. Making People Feel Important Heather says there's nothing better we can do for a person than making them feel important. It's critically important that managers recognize and show appreciation for people at work in specific ways so they feel appreciated and recognized. According to Gallup research, only one in three workers in the U.S. and Germany strongly agree that they received recognition in the past seven days for doing good work. If they haven't received praise, they don't feel appreciated and are twice as likely to say they'll quit in the next year. To address this, Heather says workplaces must be filled with appreciation and gratitude. They also need to foster strong human connections with leaders, the organization's brand, customers, and coworkers. She recognizes the importance of looking at touchpoints throughout the employee journey and ensure they feel connected. Once employees feel disconnected, they care less about the organization's mission, less about the tasks and processes to be completed, and they want to do less, they start to check out, and then they leave. Heather senses that organizational leaders know the importance of appreciating employees, but the number of leaders that practice it on a regular basis is likely much lower. To help incorporate employee recognition into organizational cultures, Heather works with executive members and team members within organizations to build employee engagement and DEI practices with accountability. She ensures thoughts and actions align to produce results that employees and customers actually need. 3. A Culture of Listening To demonstrate the importance of listening, Heather talks about when each of her four children were babies. They'd make cooing sounds in their cribs and were so happy when their voices produced the results they needed—mommy or daddy arrived at their side. Then there were times when they made noises and she wouldn't go to their crib and they'd start throwing or knocking things. Our voices are innate and they make us us. At work it's no different, she says. If we use our voices and no one responds, or cares, or listens, then we feel inconsequential; we feel like cogs in a wheel spinning to achieve an end goal that doesn't align with our own goals. Listening is critical. Heather has a five-step process for listening and an upcoming book on the art of active listening to ensure people at work feel heard, valued, and understood. Of all the things organizations want at work—employee engagement, customer satisfaction, customer retention, higher revenues—we'll never reach those goals if we can't listen to stakeholders to give them what they need. Listening helps people feel important and know you care. Then they want to engage with you. This aligns with who we are at iQor and our strong customer service culture. We prioritize helping customer service agents, supervisors, and all other employees understand how important they are to us as people, not just from a business perspective. Reflect on Your Leadership Goals To sum up her approach to caring leadership and put it in perspective for all leaders, Heather recommends identifying a person you've worked with, a manager or not, who made you feel like you could do anything. Someone who appreciated you and recognized the work you did every day. Then think about someone who made you feel small and inconsequential at work—like you were just there to get a job done. Which person do you want to be? You'll be remembered either way, but as which type of leader? This is a choice leaders make every day. What Heather Does for Fun Heather loves spending time with her crew of teenagers—her four children. They all love hanging out together, going on long walks, going to the movies, even watching double-header back-to-back movies at the theater. It doesn't matter what they do, Heather values the time they spend together—it fills her coffee cup! To learn more about Heather and her caring approach to leadership, check out her Leadership With Heart podcast, visit employeefanatix.com, heatheryounger.com, follow her on Twitter, and connect with her on LinkedIn. Watch the video here. Read the blog post here.
Founder and CEO of Employee Fanatix, a leading employee engagement, and consulting firm Heather R Younger stopped by to share how to become a better listener, leader and human. To learn more about Heather R Younger visit: https://premierespeakers.com/heather_younger
Heather Younger is the Founder & CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a highly sought-after keynote speaker, a diversity, equity and inclusion strategist, and the world's lead-ing expert on listening at work. Drawing from her personal experiences as the only child of an interfaith and interracial marriage, Heather is committed to inspiring leaders everywhere to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, heard, and supported. She is a two-time TEDx speaker, bestselling author, podcast host, and a trusted contributor to leading news outlets. Heather and Lou chat about the extreme importance of her work and message in business (and in life) today.
The Companies that Care podcast highlights companies and business leaders who are making a difference in the world, like Heather R. Younger, a best-selling author, international speaker, consultant, adjunct organizational leadership professor, and facilitator.Born to a white, Jewish mom and a Black dad, Heather was deliberately excluded from her mom's family, thanks to racism. She grew up feeling like an outsider, which has made her especially determined to create caring environments wherever she goes.“I didn't even get to go to a large family gathering until I was 36 years old, which, by the way, was my grandmother's funeral. It was an interesting way to grow up…I could have turned out to be a curmudgeon, blaming the world and not being kind. And I chose not to. I chose to be the person who made other people feel included and engulfed with love and care. I'm a big hugger. I like to bring people into the fold…I chose the path of uplifting and encouragement and support.”Heather has earned a reputation as “The Employee Whisperer.” As a champion for positive change in workplaces, communities, and our world at large, Heather founded Employee Fanatix, a leading employee engagement and leadership development consulting and training firm, to inspire others by teaching the kind of caring leadership that drives real business results. Heather hosts the weekly podcast “Leadership with Heart,” which uncovers what drives leaders from all over the world and all walks of life to be more emotionally intelligent leaders. She has also written two leadership books: The 7 Intuitive Laws of Employee Loyalty and The Art of Caring Leadership.We had a wonderful conversation about how to create companies that care.Next week on the Finding Fertile Ground podcast, I interview my friend Nura Elmagbari, who immigrated to the United States from Libya as a young person, has experienced a huge amount of Islamaphobia since then, and now actively works to help refugees acclimate and adjust…providing the support she did not receive when she first immigrated here.The Companies That Care podcast is brought to you by Fertile Ground Communications. I alternate the Companies That Care podcast with my original podcast, Finding Fertile Ground, which shares personal stories of grit and resilience. On both my podcasts I strive to highlight voices from historically excluded populations, people who don't always get a platform. Marie Gettel-Gilmartin, founder and principal of Fertile Ground Communications LLC, is a writer and marketing communications consultant who loves to take the pain and stress out of writing for her clients. She specializes in making the complex clear, using dynamic, accessible language to explain and communicate important issues. She positions her clients as experts in their fields and helps them communicate about pressing issues. Writing communications that boost employee engagement and thought leadership, she also coaches leaders and executives on how to strengthen communications and leadership. She loves to connect people and resources or solve seemingly impossible problems.As a podcaster for justice, I stand with my sisters from the Women of Color Podcasters Community. We are podcasters united to condemn the tragic murders of George Floyd and Breonna Taylor and many others at the hands of police.
Heather R. Younger joins me to discuss the topic. Join us. Check out her book here: https://amzn.to/3xIfa0x Learn more about her company - Employee Fanatix - here: https://employeefanatix.com/ --- Send in a voice message: https://anchor.fm/ctrappe/message
Today I'm taking a moment to pause and celebrate the 50th episode of Inspirational Leadership! Thank you for being a loyal listener and for investing your time and energy to learn and grow as a leader! This week I spoke with Heather R. Younger, who's an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Heather's personal Why emerged as she sought to find meaning from her difficult experience growing up in the 1970s. As the only child of an interfaith and interracial marriage, both Heather and her Black father were shunned and excluded by extended family because of the color of their skin. While the sting of exclusion left Heather with a lot of questions growing up, it also led her to develop a high level of resilience and a deeply inspired commitment to advocate for anyone who has ever felt devalued. Today, she credits her capacity to navigate complex social dynamics and discuss identity in the workplace to those early experiences, and is dedicated to creating opportunities for organizational leaders, teams, and individuals to learn strategies for reframing adversity while empowering leaders to change their workplaces for the better.
Top Takeaways: · Hire people who assume a leadership position when it comes to taking care of the customer. (Even if you're not a leader, manager, or supervisor, it doesn't mean you can't treat the customer as if you are.) · Everybody is a customer. Show up in a way that is receptive to the needs of both your customers (internal customers and external customers). · To create self-leaders, the leaders of the company need to provide support and empower their front-line employees to say, "Yes". · Empowerment is providing a space for your employees to take risks (within limits and expectations set by your organization) and use their gifts to create a great customer experience. · Caring leadership is showing daily actions that show concern and kindness to those you lead. · A caring leader allows their people to breathe through the difficult experiences of the job and help them become more resilient in the process. · Caring leadership is how you touch the lives of those who are looking to you for guidance. Leaders must look for ways to expand their circle and make people feel like they belong. Quote: "No matter what title you have, what matters most is how you make people feel. Lead yourself with integrity and be congruent with who you are." About: Heather R. Younger has earned her reputation as “The Employee Whisperer.” She is a best-selling author, and her newest book, The Art of Caring Leadership, emphasizes the need for kindness, compassion, and empathy in all leaders. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Olajide Williams, Chief of Staff of Neurology at Columbia University, talks about Hip Hop Health's campaign to reach and educate communities of color about vaccines. Bloomberg News Stocks Reporter Matt Turner discusses shares of Didi tumbling as the ride-hailing company faced both targeted scrutiny over its data security and a broader Chinese crackdown on companies listing their shares abroad. Bloomberg Businessweek Editor Joel Weber and Bloomberg News Health Care Reporter James Paton share the details of the Businessweek Magazine story When Lifesaving Vaccines Become Profit Machines for Drugmakers. Heather R. Younger, Founder of Employee Fanatix, talks about what Andy Jassy can do to improve Amazon's culture as he takes over as CEO. And we Drive to the Close with Randy Watts, Chief Investment Strategist at O'Neil Global Advisors. Host: Tim Stenovec. Producer: Paul Brennan. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com
Dr. Olajide Williams, Chief of Staff of Neurology at Columbia University, talks about Hip Hop Health's campaign to reach and educate communities of color about vaccines. Bloomberg News Stocks Reporter Matt Turner discusses shares of Didi tumbling as the ride-hailing company faced both targeted scrutiny over its data security and a broader Chinese crackdown on companies listing their shares abroad. Bloomberg Businessweek Editor Joel Weber and Bloomberg News Health Care Reporter James Paton share the details of the Businessweek Magazine story When Lifesaving Vaccines Become Profit Machines for Drugmakers. Heather R. Younger, Founder of Employee Fanatix, talks about what Andy Jassy can do to improve Amazon's culture as he takes over as CEO. And we Drive to the Close with Randy Watts, Chief Investment Strategist at O'Neil Global Advisors. Host: Tim Stenovec. Producer: Paul Brennan. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com
If you are a leader, you MUST listen to today's episode. Even if you are a new leader or beginning to hire in your new business, maybe you just got a new job and now have to manage an employee. My guest today is Heather R. Younger is a best-selling author, international speaker, consultant, and facilitator who has earned her reputation as “The Employee Whisperer.” The CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm. Heather is an author of a new book, The Art of Caring Leadership, and in this episode she's going to teach you how to bring humanity back to the work environment, how to support your employees and the biggest mistakes that new leaders make. If you want to be a great leader, you are going to love this episode. Let's dive in. Meet Heather!
LifeBlood MAXIMIZE: We talked about why orgs would want to foster a culture of listening, how to integrate it at every level, the relationship between empathy and compassion, and how to get started with Heather R. Younger, JD, CDP, best-selling author, speaker and CEO of Employee Fanatix. Listen to learn what orgs and leaders can start doing to become better listeners! For the Difference Making Tip, scan ahead to 18:54. You can learn more about Heather at HeatherYounger.com, Facebook, Twitter, Instagram, YouTube and LinkedIn. Learn more about Money Alignment Academy and bringing Financial Wellness to your organization. We're on YouTube, check us out! We're honored to have been named one of the top podcasts from investing! George is honored to be included on Investopedia's list of the Top 100 Financial Advisors for 2020! Have George speak to your organization. You can learn more about the show at GeorgeGrombacher.com, Twitter, LinkedIn, Instagram and Facebook or contact George at Contact@GeorgeGrombacher.com. Check out Money Alignment Academy as well!
Mike Sipple Jr's guest on this week's episode of the Talent Magnet Institute Podcast is Heather R. Younger. Heather is an author, an experienced keynote speaker, and the host of the podcast Leadership With Heart. She is the CEO and Founder of Employee Fanatix, a consulting firm specializing in employee engagement and leadership development. Through her company, Heather helps leaders realize the power they have to ensure people feel valued at work. In this episode, Heather and Mike are talking about leading with heart and leading with a culture of listening. People seek out Heather's company because they want to take their organizations to the next level. They understand that Employee Fanatix has the capabilities necessary to help them make a change. "If they're not serious, they don't come to us," Heather tells Mike. [5:49] Now that people are working from home, leaders need to exercise empathy and compassion. They have to be active listeners now more than ever. "Those leaders who, during a pandemic, continue to build trust by listening intently and keep showing that care and compassion for their people...are the ones who are going to be fortunate enough to keep most of their people." [7:06] Leaders should think critically about how they want our employees and team members to respond to the question 'How is work going?'. Do you want your organization to be known as a place where it's a tragedy to be employed, or do you want to be known as a safe space for your employees? [10:40] The behavior that would best define 'leading with the heart' would be caring leadership. [12:45] Heather talks about the importance of employee recognition, especially from the manager. This recognition is the most meaningful to a team member, and it's important for organizations and leaders to implement this. [15:09] We have to empathize by listening deeply to the needs of those who are different from us. We as leaders need to step into their shoes to understand where they're coming from. We also have to take the next step of compassion where we do our best to alleviate the pain of the person who is hurt. [22:44] Leaders need to be active allies: we have to act on empathy and compassion. We should be always learning more about how to support the marginalized communities within our organizations. [24:07] Employee experience and retention are driven by emotions. How we make others feel, determines their next steps. [30:49] Resources Heather R. Younger | LinkedIn | Twitter Employee Fanatix
Today's episode brings Keynote Speaker, Podcast Host, CEO & Founder of Employee Fanatix, and Author of "The Art of Caring Leadership", Heather R. Younger. We discuss what it means to be a compassionate leader and 9 ways leaders can ensure that all of their employees are heard in order to provide said employees with a sense of belonging, through trust and understanding. In the second half, we speak with Minter Dial: Keynote speaker, emcee, podcaster, elevator, and author of “You Lead, How Being Yourself Makes You A Better Leader” to discuss what it takes to be a leader of tomorrow, empathy as a superpower, and the inside-out model. Looking for more than audio? View our TalentTalk Radio video recording on TalentTalk Radio host, Chris Dyer's, channel. >> CLICK HERE
Empathic Leadership | Join the podcast host and author of The Art of Caring Leadership, Heather R. Younger, as she pulls from her years of interviews and experience to share strategies for becoming a more caring leader and the dynamic impact that can have in your workplace. Subscribe to the FranklinCovey On Leadership email newsletter and receive weekly videos, tools, articles, and podcasts to help you become a better leader. ow.ly/tH5E30kAxfj
Heather R. Younger, author of The Art of Caring Leadership and CEO of Employee Fanatix, discusses the power of caring leadership in this episode. Heather talks about how to create safe spaces and how leaders need to incorporate the whole person when managing their employees. Being a leader is an influencer. a mentor and a teacher. Listen to Heather explain the difference between empathy and compassion and much more in this deep dive into heart-winning leadership development. Resources The Art of Caring Leadership, Heather's book Leadership with Heart, Heather's podcast Employee Fanatix Heather R. Younger on LinkedIn
The Art of Caring Leadership with author Heather R. Younger Full Transcript Below: Jenn DeWall: Hi Everyone! It is Jenn DeWall with The Leadership Habit podcast for Crestcom. On today's show, I sat down with Heather Younger. For those that may not know Heather Younger, she recently spoke at Crestcom Leadership Summit. We are so […] The post The Art of Caring Leadership with Author Heather R. Younger appeared first on Crestcom International.
Our guest this week refused to allow childhood adversity turn her into a victim. She changed the story, and she now helps others do the same. She believes caring for others can move the needle in the right direction. Treating people with respect, empowering them, and letting them know they matter will make them "go to the N-th degree" to return the favor. Show notes: Heather R. Younger is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Known as The Employee WhispererTM, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. Rooted in her belief that employees aren't just numbers on the payroll but human beings with ideas that matter, Heather's talks and workshops are dedicated to helping teams, leaders, and organizations shine by improving how they listen to, communicate with, and empower employees. Heather's website Get her book, "The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations" TEDx Talk, "Transforming Adversity into Opportunity"
If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. People will go the extra mile for leaders who show they are genuinely concerned not just with what employees can do but with who they are and can become. But while most leaders think of themselves as caring leaders, not all demonstrate that care in consistent ways. Your employees will judge you by your actions, not your intentions.
Heather R. Younger is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Visit https://theartofcaringleadership.com/ to learn more. Get Heather's book, The Art of Caring Leadership: https://www.amazon.com/Art-Caring-Leadership-Leading-Organizations/dp/1523092149 LTEN is the essential resource for life sciences trainer education and networking; enabling members to harness their collective knowledge, apply leading-edge technology, and deliver world-class learning. Visit https://www.l-ten.org/ to learn more.
If your people know you care about them, they will move mountains. In The Art of Caring Leadership: How Leading With Heart Uplifts Teams and Organizations, employee engagement and loyalty expert Heather R. Younger outlines nine key ways that leaders can ensure all their employees feel included and cared for. Web: https://theartofcaringleadership.com Based on Younger's interviews with over 80 leaders for her podcast, Leadership with Heart—including Howard Behar, former president of the Starbucks Coffee Company; Judith Scimone, senior vice president and chief talent officer at MetLife; Garry Ridge, CEO and chairman of the board of the WD-40 Company; and Shawnté Cox Holland, head of culture and engagement at Vanguard—this book shares how all of us have the ability to manifest the radical power of caring support at work, no matter what the context or circumstances. Younger takes an often nebulous, subjective concept and makes it concrete and actionable—emphasizing that leaders have the power to change the lives of those they lead. They shouldn't just “want” to care, they should see caring as imperative for the success of their employees and their organization. Though Younger stresses that this is not a cookie-cutter approach: just as Monet and Picasso expressed themselves very differently, each leader should express caring in their own unique, personal way. Whether you're looking for increased productivity, customer satisfaction, or employee engagement, Younger stresses that you need to care for your employees first. About the show: ► Website: http://www.ashsaidit.com ► Need Goli Gummies? https://go.goli.com/1loveash5 ► For $5 in ride credit, download the Lyft app using my referral link: https://www.lyft.com/ici/ASH584216 ►For discount Pangea Products: https://embracepangaea.grsm.io/ashsaiditmedia3226 ► Want the ‘coldest' water? https://thecoldestwater.com/?ref=ashleybrown12 ► Become A Podcast Legend: http://ashsaidit.podcastersmastery.zaxaa.com/s/6543767021305 ► Review Us: https://itunes.apple.com/us/podcast/ash-said-it/id1144197789 ► SUBSCRIBE HERE: http://www.youtube.com/c/AshSaidItSuwanee ► Instagram: https://www.instagram.com/1loveash ► Facebook: https://www.facebook.com/ ► Twitter: https://twitter.com/1loveAsh ► Blog: http://www.ashsaidit.com/blog ► Pinterest: https://www.pinterest.com/1LoveAsh/ ► Newsletter: manage1.com/subscribe?u=2a2ca3b799467f125b53863http://ashsaidit.us11.list-c8&id=a6f43cd472 #atlanta #ashsaidit #ashsaidthat #ashblogsit #ashsaidit® Ash Brown is a gifted American producer, blogger, speaker, media personality and event emcee. The blog on AshSaidit.com showcases exclusive event invites, product reviews and so much more. Her motivational podcast "Ash Said It Daily" is available on major media platforms such as iTunes, iHeart Radio & Google Play. This program has over half a million streams worldwide. She uses these mediums to motivate & encourage her audience in the most powerful way. She keeps it real!
If your people know you care about them, they will move mountains. In The Art of Caring Leadership: How Leading With Heart Uplifts Teams and Organizations, employee engagement and loyalty expert Heather R. Younger outlines nine key ways that leaders can ensure all their employees feel included and cared for. Web: https://theartofcaringleadership.com Based on Younger's interviews with over 80 leaders for her podcast, Leadership with Heart—including Howard Behar, former president of the Starbucks Coffee Company; Judith Scimone, senior vice president and chief talent officer at MetLife; Garry Ridge, CEO and chairman of the board of the WD-40 Company; and Shawnté Cox Holland, head of culture and engagement at Vanguard—this book shares how all of us have the ability to manifest the radical power of caring support at work, no matter what the context or circumstances. Younger takes an often nebulous, subjective concept and makes it concrete and actionable—emphasizing that leaders have the power to change the lives of those they lead. They shouldn't just “want” to care, they should see caring as imperative for the success of their employees and their organization. Though Younger stresses that this is not a cookie-cutter approach: just as Monet and Picasso expressed themselves very differently, each leader should express caring in their own unique, personal way. Whether you're looking for increased productivity, customer satisfaction, or employee engagement, Younger stresses that you need to care for your employees first. About the show: ► Website: http://www.ashsaidit.com ► Need Goli Gummies? https://go.goli.com/1loveash5 ► For $5 in ride credit, download the Lyft app using my referral link: https://www.lyft.com/ici/ASH584216 ►For discount Pangea Products: https://embracepangaea.grsm.io/ashsaiditmedia3226 ► Want the ‘coldest' water? https://thecoldestwater.com/?ref=ashleybrown12 ► Become A Podcast Legend: http://ashsaidit.podcastersmastery.zaxaa.com/s/6543767021305 ► Review Us: https://itunes.apple.com/us/podcast/ash-said-it/id1144197789 ► SUBSCRIBE HERE: http://www.youtube.com/c/AshSaidItSuwanee ► Instagram: https://www.instagram.com/1loveash ► Facebook: https://www.facebook.com/ ► Twitter: https://twitter.com/1loveAsh ► Blog: http://www.ashsaidit.com/blog ► Pinterest: https://www.pinterest.com/1LoveAsh/ ► Newsletter: manage1.com/subscribe?u=2a2ca3b799467f125b53863http://ashsaidit.us11.list-c8&id=a6f43cd472 #atlanta #ashsaidit #ashsaidthat #ashblogsit #ashsaidit® Ash Brown is a gifted American producer, blogger, speaker, media personality and event emcee. The blog on AshSaidit.com showcases exclusive event invites, product reviews and so much more. Her motivational podcast "Ash Said It Daily" is available on major media platforms such as iTunes, iHeart Radio & Google Play. This program has over half a million streams worldwide. She uses these mediums to motivate & encourage her audience in the most powerful way. She keeps it real!
Get to know Heather R Younger and Debra Fine, Featured Speakers at Crestcom's Upcoming Virtual Leadership Summit Jenn DeWall: Hi, everyone. It's Jenn DeWall. And if you're tuning in with us each week, we know you're invested in yourself and furthering your leadership journey. At Crestcom, we believe great leaders aren't born; they're made. They […] The post Minisode: Get Connected with Heather R Younger and Debra Fine, Featured Speakers at Crestcom's Virtual Leadership Summit appeared first on Crestcom International.
People will go the extra mile for leaders who show they are genuinely concerned not only with what employees can do, but also with who they are and can become. If your people know you care about them, they will move mountains. Therefore, as Heather R. Younger is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Known as The Employee WhispererTM, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. Rooted in her belief that employees aren’t just numbers on the payroll but human beings with ideas that matter, Heather’s talks and workshops are dedicated to helping teams, leaders, and organizations shine by improving how they listen to, communicate with, and empower employees. Heather’s personal Why emerged as she sought to find meaning from her difficult experience growing up in the 1970s. As the only child of an interfaith and interracial marriage, both Heather and her Black father were shunned and excluded by extended family because of the color of their skin. While the sting of exclusion left Heather with a lot of questions growing up, it also led her to develop a high level of resilience and a deeply inspired commitment to advocate for anyone who has ever felt devalued. Today, she credits her capacity to navigate complex social dynamics and discuss identity in the workplace to those early experiences, and is dedicated to creating opportunities for organizational leaders, teams, and individuals to learn strategies for reframing adversity while empowering leaders to change their workplaces for the better. Topics During this interview Heather and I discuss the following topics: What it means to be a caring leaderDifferent aspects of caring leadershipHow leaders can employ caring leadership in their daily activitiesWhat they can do to start being a caring leader For the complete show notes be sure to check out our website: https://movingforwardleadership.com/163
Heather R. Younger - Best-Selling Author & SpeakerBuy Heather's Book here: http://theartofcaringleadership.com/#BeABetterLeader #HackingYourLeadership #StarkEngagementConsulting #LifeOfLozo
Heather R. Younger is an experienced keynote speaker and two-time author. She is the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Known as The Employee Whisperer™, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. Inside This Episode Turning Adversity Into Opportunity What It Takes to be an Employee Whisperer™ Why Real Change Takes Commitment and Consistency The Secret to Develop Undivided Attention The Difference Between Empathy and Compassion How to Know if You Are Truly a Caring Leader The Numbers Behind Becoming People-First Leading With Feelings The Main Ingredient to Helping People Find Their Voice Developing Trust In a Group Setting Links: Website LinkedIn Tedx Talk Twitter Books
As an expert on employee engagement and human resource management, CEO of Employee Fanatix, an Executive coach and author of her second book, coming out in April, "The Art of Caring Leadership," Heather R. Younger, J.D., goes deep with her clients in an effort to “grab those voices” that are not always heard. Listen to this week's episode to learn more about this important work. Connect: Email: heather@heatheryounger.com Resources: Website: heatheryounger.com Speaker's reel: https://youtu.be/p-c_4CNnoJ4 YouTube Channel: https://bit.ly/2Z5hIH8 LISTEN + SUBSCRIBE + SHARE Let's #Soar + #ElevateWOCVoices!!! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Lift As You Climb This #HumanizeTheWorkplace episode is all about lifting others as you climb. Go to https://bit.ly/htwnews to receive updates on humanizing the workplace. You are welcome to ask questions or share your tips during this live conversation which is being broadcasted on LinkedIn, Twitter/Periscope, Youtube & Facebook at the same time. Daniela Felletti is a diversity & inclusion educator, inclusive headhunter, and an executive career advisor. Debo Harris is a Non-executive board director and also runs ConfidenceVault - a consultancy to help women reach next level greatness in career of business Heather R. Younger, an experienced keynote speaker, author, and CEO of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm. Betty J. Hines is a Strategic Business Consultant whose firm's primary focus is to work with CEOs and their Executive Management Team. And people know her as “Strategic Business Connector”. Host: Vivian Acquah As an inclusive Workplace Wellness Advocate, I advise managers on how to keep their team members engaged, energized, and safe in a sustainable, long-term way. What I do is make topics related to workplace wellness & DEI accessible for everyone. I provide people with the right tools at the right time to embrace inclusive changes. #Leadership #Diversity #EmpoweringSubscribe to Let's Humanize The Workplace on Soundwise
In our second episode we get the opportunity to speak with the uplifting Heather R. Younger, J.D., CDP. Heather is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. In this episode Heather talks us through the story of who inspired her along the way, her best experiences at work, the best advice she has even been given, her go to productivity trick, the workplace priority right now and much more. This episode is powered by Waggl – Waggl is an agile and comprehensive Employee Voice platform that measures, and truly improves engagement. We hope you enjoy it.
4:11 - Not being Fulfilled6:27 - Upbringing and Family Events7:41 - Cognitive Re-Framing10:10 - Role of Emotions at Work12:42 - Empathy and Loyalty14:55 How Important is Communication in Organization?16:03 TedX Talk on Adversity & Public Speaking19:44 First Linkedin Article / Perspective on Getting Laid Off
On this episode, Heather R. Younger, speaks with Nick Smarrelli, CEO of Gadellnet, an IT consulting firm about the roots of his leadership, how he merges culture with data and other unique ways that he leads his organization. Key takeaways: Culture is meaningless if we do not operationalize who we plan to sustain it Culture is not just unicorns and rainbows. We need to scorecard operations Watching out for the metrics behind the business can be just as much fun than talking about culture In smaller organizations, engaged employees are obvious and slackers cannot hide Give people the vocabulary that is acceptable to use when others are not complying with organizational values Focus on ways to operationalize values Leaders do not have to be the best at everything. Hire for that and admit mistakes along the way Leadership is not a destination. Rather, the executives are on a journey with the rest of the team.
In this episode, podcast host, Heather R. Younger, speaks with Colorado Banking Commissioner, Patty Salazar about her leadership style, her heartfelt appreciation of her parents, her struggles as a strong Latina leader and the ways that she connects with her team. Key takeaways: Do the right thing Its okay to speak without a filter if you are being yourself. Ask for support for those around you. Don’t feel like you have to do it alone You can’t be everything to everyone Make your leadership style situational to meet the needs of your people Enjoy this very candid discussion!
In this podcast episode, Heather R. Younger, podcast host, speaks with Chief Ray Aguirre of the California State University-Fullerton campus about his leadership journey, what drives him to lead and very practical, yet impactful ways, he connects with his team and builds trust. Key takeaways: Leaving a legacy doesn’t mean that we are forcing the fact that we are known for something once we are gone, but that the way we live our lives and display professionalism and compassion at work leaves its own impact. We can learn just as much from bad leaders as we can good leaders. Leaders need their people to know that they are prepared to get in the trenches with them and that they have been there. Leaders of organizations must take a macro view to understand all that is going on inside and outside of their organizations. Leaders seek out mentors to help them get stronger. Leaders should take the time to connect on the personal lives of their people. It’s the little things that endear your people to you. Don’t miss listening to the rich conversation Heather has with the Chief and some powerful tactical tips he leave us with.
In this podcast episode, Heather R. Younger speaks with Denise Testori, President of Prestige Cleaners about her unique management style and a time when she was not the best leader she could be. Denise considers herself as a servant leader as a part of a family-owned organization. She acknowledges that the size of the company she leads allow her to learn more about and spend more time with the people who show up to work everyday. Some key takeaways from this podcast are: How to humanize the workplace and build relationships with your team Get outside feedback and help to grow yourself, your team and the organization Invest in your team to grow them and keep them with the organization longer. Do what is required to make sure they don’t leave. Maintain flexibility, stability and empathy with your employees and customers. Golden nugget: Showing your team members that you want to know them as people and not just as a number on a payroll list, helps them to feel important and valued. Then, they turnaround and do it for your customers! Don’t miss out on this warm discussion.
On this podcast, Heather R. Younger, J.D., podcast host, speaks with Keith Freier, COO at Pacific Northwest Laboratories about what drives him as a leader, his biggest area of improvement and key nuggets all leaders should know and utilize to increase their effectiveness. Keith shares a story from the movie, Remember the Titans, where Denzel Washington, the main actor in the movie, calls one of his players on the carpet for his attitude. The player then says, “With all due respect coach, attitude reflects leadership.” This resonated with Keith and represents his leadership style. He discusses the concept that leaders can’t have a bad day, and must be purposeful in maintain a positive mindset. Another key nugget is that leaders should look to not just one mentor, but a “personal board of directors.” Keith shares with the listeners how to do this and why its important. To reconnect with his team, Keith focuses on introducing humor into the workplace and making sure to make time to spend time with his people. He sees the main role of a leader if to pave the way and then get out of the way and let his people do great work, while also enforcing that he is there to remove obstacles and support them. You don’t want to miss this very open discussion about the struggle of leaders to strike the balance between transparency and confident communication.
In this podcast episode, podcast host, Heather R. Younger, J.D., speaks with Heather Heebner, former SVP of HR at Instawares Holding Company about leadership from the unique lens of a human resources executive. Heather shares her perspective on “happy employees”, and, instead, focuses on creating an environment that makes people proud to work there and do the work that they do. Heather opens up about an early learning experience with differing communication styles and how she had an awakening after one specific instance that drove her to hold herself and others to a higher standard. She relates stories of leaders who were “in-the-trenches” with their people, and they were much more effective as a result. Heather enlightens listeners on the importance of active listening, serving others first and trusting the silence and allowing others to process what is happening. Her key nugget? Look internally as a leader. Continually development yourself and find people who support you and hold you accountable. This podcast holds a rich conversation about the role HR plays in organizations and as leaders-with or without titles.
On today's HR podcast, Heather R. Younger, podcast host, speaks with Eric Jacobsen, SVP of Operations for Extraction Oil in Gas, a publicly traded oil and gas company our of Colorado. Heather speaks to Eric about why he chooses to lead, a time when he was not proud of himself as a leader and how he changed that at about the many ways he connects with his team. They also talked about maintaining the proper focus on what is important as a leader and some key ways to reach across the table and collaborate to produce a larger team focus. As the discussion continues, we also learn how sports of extracurricular activities can form us as leaders and expand our view. The most important takeaway was in Eric’s description of how he emulated many of the greatest leaders he worked with to become the leader he is today. In his words, “Look at yourself in the mirror; keep your people at the forefront; Observe others.”
In the podcast episode, Heather R. Younger, podcast host, speaks with Tammy Taylor, about her leadership journey, her style and a little about how she was not always the best leader she could be. Like many leaders, Tammy shares how, at one point, she let her ego get the best of her, but put that aside to become a better listener. Tammy outlines her communication strategy she uses while overseeing a 1300-person organization. She talks about the importance of celebrating successes and being an astute listener. Her final words of wisdom for leaders was very impactful with such words used like “courage”, “imperfection”, and ”status quo”. This is a must-listen.
In this podcast episode podcast host, Heather R. Younger, speaks with Aaron Skogen, General Manager of Aquatix. Aaron admits that his leadership style has evolved over time, but his leadership signature came from a surprising place. Aaron shares with listeners a leadership failure on his part some years back that continued to shape him and teach him value lessons. He credits clear and consistent communication with much of his success. The most compelling part of Aaron’s leadership style if his level of sincerity and genuineness. Your hearts will be touched as you listen to Aaron’s account of a visit to one of his team members. It is obvious how Aaron fulfills his mission of creating a shared sense of purpose amongst his team. Listen and learn!
On this episode podcast host, Heather R. Younger, speaks with Jim Reuter, CEO of First Bank. Jim is deeply driven by the impact he has on others and the legacy he will leave behind Jim shares some great insights about why he rarely leans on his title when interacting with people. Not surprisingly, Jim describes his leadership style as heart-led, vulnerable, authentic and bottom-up collaborative. He focused on walking a different path every day in order to connect with the people he leads. Having said all of this, Jim admits that he has not always been the perfect leader and shares a couples stories to enlighten us. On this show, we also talk about the need to discern how transparent to be. You do not want to miss this conversation.
In this episode podcast host, Heather R. Younger, speaks with Tim Hinchey III, President & CEO of US Swimming about his role as a leader of this national organization. Tim recounts for Heather the roots of his leadership and that his father formed in all things leadership. He believes that work ethic, discipline and not cutting corners are key tenets of effective leadership. When asked how he connects with his team and the people who work for the organization, Tim chuckled about the fact that he takes walks with them to Starbucks, which is located near their head quarters. He believes in servant leadership and in being authentic to those around him. He seeks to provide utmost transparency with his team and make sure he is accessible to them. In the end, Tim believes in the Golden Rule in business and in life. Treat others how you would like to be treated.
In this podcast episode podcast host, Heather R. Younger, speaks with Mark Nagel, Senior Manager of People at Southwest Airlines about his leadership style, how he connects with his team in a deeper way and the drivers for his current leadership. Mark openly shares a time when he was not the great leader he is today in a way that reveals why he is a leader with heart. He shares his 80/20 rule for getting the most out front line team members. Mark assumes greatness is all around and works hard to make his people feel valued and safe. He recommends that all leaders spend time with their team members daily in informal ways in order to stay connected. Listen all the way to the end as Mark shares some powerful keys to effective leadership.
In this podcast episode, Heather R. Younger, podcast host, speaks with Nate Iglienski about an emotional event that changed the way that he leads both his family and his team members. He provides some great practical things he did to turn his team around after being told that they were not a team. Nate points out that often when something is not right with the team, the leader needs to look inward and work on them. He defines much of his leadership style as empathetic, flexible and transparent. Finally, Nate leaves all leaders with a great message of continuous improvement
In this podcast episode, podcast host, Heather R. Younger, speaks with Rob Pepper, Marketing and Business Strategy Leader at iStratus, LLC. Rob shares his fundamental leadership style. For Rob, his success strategy is surrounding himself with talented individuals and then letting them do what he hired them to do. His favorite saying, “Get comfortable being uncomfortable” is how he pushed his team to see more in themselves and to challenge themselves to expand their potential. Rob prides himself, too, in getting in the trenches with this team and rolling up his sleeves. He also shares some challenges too.
Podcast host, Heather R. Younger, J.D., speaks with Andrew McDonald, principal at a Colorado school, about what it takes to connect with each person and listen actively. Description: In this episode, Heather speaks to Andrew about the unique challenges he faces as a school principal around leadership. He relays that he has multiple customers to include students and teachers. He demonstrates social intelligence in showing a deep compassion for his people and wields substantial influence, because he is other’s focused.
Employee experience is powered by emotions. Managers and/or leaders within organizations get to choose which emotions they unleash from within the people they lead. Leaders, meaning supervisors or above in an organization, drive much of the positive or negative emotions by their actions or inactions, their words, or what the fail to say. When a manager chooses their words and their actions carefully, they exhibit great emotional intelligence. These managers are often thought of as, “Leaders who care,” or I as I like to call them, “Leaders with heart.” This special brand of leader drives engagement and loyalty by simply being themselves. Are the leaders perfect? Absolutely not. It is in their awareness and sharing of some of their imperfections that we realize their brilliance. In this podcast I ask you to see yourself in the stories my guests tell about times when they were not the best versions of themselves, but how they used their heart to guide them to a place of deeper connection with their teams and heightened leadership prowess. Today I’m very excited to welcome Andy Books. He is one of these great leaders with heart and he’s going to show some interesting stories of the ups and downs of his leadership journey and we will all be able to take it in. Enjoy. Podcast host Heather R. Younger, J.D., speaks with Andy Books of West Corporation, Leader with Heart extraordinaire, about the thing that drives his leadership decisions. In this episode, Heather speaks to Andy about his leadership style, challenges he faced as a leader and how he came out of it and ways that he connects with his people even during the tough times. He reveals the very foundation of his leadership philosophy as well. It’s obvious that he is an emotionally intelligent leader. It was powerful!
Hello, everyone, this is the Leadership with Heart podcast and this is Heather Younger, your host with our first episode. So, why did I decide to do a weekly podcast? Why did I call it Leadership with Heart? Why should anyone listen in? My why for rolling out this podcast has a lot to do with my why for the work that I do and how I interact with those around me. I believe everyone’s voice is important. I believe that when people are able to express their true selves, they will change their organizations and their lives for the better. I enjoy helping people find their true voice by asking the right questions, being intuitive, and guiding them to their truth. I just happen to be an employee engagement and leadership strategist. This podcast is just another way to reveal the voices of employees and leaders around the world and help us all find our truth in what we hear. My wish is that everyone listening will take away just one thing they can do as leaders to improve the lives of those they lead. Most of the time I will have a leader on that I have handpicked or has come to me from a referral. Other times, it may be just me sharing a new insight with you or I might bring on a frontline employee to talk about the impact a leader with heart had on them. I named this podcast Leader with Heart because leaders are the one that predominantly drive employee experience, engagement, and loyalty. Those leaders who purposely exercise their power to be more emotionally intelligent in their communications and interactions show much more heart in the process. This display of heart keeps their team members and coworkers bonded to them and drives increased employee engagement loyalty. Leaders with heart are more endearing to those around them. When this type of leader is on a path, others naturally want to follow. Let me give you a couple examples. The first one is about the best boss I ever had; the second is an exchange I had with a team member. In my role as a leader in a particular organization, the person I reported to was a leader with heart. He happened to have a lot of emotional and social intelligence. This did not mean he never disagreed with me or didn’t occasionally caution me when I might be going down the wrong road, or even maybe slap my hand when he needed to. What it did mean is that he was very aware of my mental state and showed a great amount of empathy and compassion. He was interested in growing me as a leader, which was evidenced in him providing the opportunities to shine and to learn new skills. He listened very well to every story I had to tell. He would take the time and just be with me and not for any particular agenda or for any particular reason. I recall how he would just stop by my office and chat. In short, he made me feel important. I would have gone to war for him. He was the best boss I ever had. So, some years back I was interviewing a prospective employee and I had a team member in the room with me. And the prospective employee asked my team member, “What’s so great about your team? Why should I join your team in particular?” So, I was kind of impressed by the question and I was a little nervous about what my team member might say. So, he paused for a minute and it seemed like it was forever. And he looked up and he said, “This lady, right here,” and I looked behind me and I almost fell off my chair and said, “What?” And he says, “Yes, you, and let me tell you why. Before she came, no one would stop by and say hello to us. No one would ever ask us what it was we needed to make our jobs easier. No one really took the time to just see how things were going. We were like numbers in a distant universe. But then when she came along, she immediately began to set up one-on-one conversations with us, weekly. She would ask us what we were doing and what she could do to remove any barriers in our way, she even tried to grow us and help us move along in our career path. She really just showed that she cared.” Okay, I have to say, after I heard all of this I was humbled, I was shocked, but I do have to say that I thought about everything I’d done over the years to become that better leader and it prepared me to receive the message I was hearing right at that particular time. Do you notice he didn’t mention anything about money or perks or anything that cost a thing? He didn’t. And it was because employee experience is significantly more about emotions than anything else and those leaders who drive those positive emotions are the ones who are able to engage their people more and this story exhibits that. So, these are the types of stories I will uncover in this podcast and I will bring them to you. They will both teach us and inspire us. Let’s have some fun. About Your Host Heather R. Younger, J.D., is the founder and CEO of Customer Fanatix. Her organization’s mission is to inspire and train leaders to put their culture and employees first. This includes leadership development training, coaching and facilitation, employee focus group moderation, and consulting with organizations on strategies to improve employee engagement. Heather is an active member of the organizational development community. She is a member of the Society for Human Resources Management, a DISC® certified trainer and coach, a contributing author for Talent Economy’s Talent Influencer Network, and she has a law degree from the University of Colorado at Boulder School of Law.
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