Podcasts about employee fanatix

Reclaim your leadership power with Heather Younger, CEO of Employee Fanatix and author of The Art of Self-Leadership. In this powerful conversation, Heather reveals how we often surrender our potential by waiting for others to guide our careers.Sharing her personal journey through adversity, Heather offers strategies to break free from self-imposed limits and face workplace challenges with courage and curiosity. Discover how self-awareness, emotional intelligence, and challenging limiting beliefs unlock your influence and presence.This episode provides practical tools for building resilience, overcoming imposter syndrome, and celebrating progress. If you're feeling stuck or unheard, these insights will empower you to reclaim your potential and create lasting impact.

Have you ever wondered what truly empowers someone to speak up, especially when their voice challenges the norm? In this engaging episode, we explore the transformative power of using your voice with Ashley Rivera. She's a go-getter Gen Z entrepreneur who shares her journey of self-leadership and confidence in the workplace.  Ashley's story began when she joined the team straight out of college, bringing with her a refreshing willingness to question ideas and offer counter-opinions—something not often seen from someone so early in their career. Together, we explore the dynamic between a leader and a team member who isn't afraid to challenge perspectives. Ashley shares how feeling safe and supported empowered her to speak up, and how this openness led to a deeper, more collaborative relationship. Her perspective offers insights into generational differences in the workplace and what it means to build trust and respect in remote environments. Throughout the conversation, we discuss the critical role leaders play in creating spaces where team members feel confident voicing their opinions. Ashley shares actionable advice for those who want to speak up but struggle with confidence, offering simple, practical steps like preparing notes and practicing with trusted peers. This episode isn't just about leadership; it's about self-awareness, resilience, and building meaningful connections. It's a testament to how embracing different voices leads to stronger, more cohesive teams. From discussing the importance of aligning values when hiring to navigating challenging conversations with care, we touch on what it means to be a leader who balances accountability with compassion. If you've ever felt hesitant to share your ideas or wondered how to foster a team culture where everyone's voice matters, this episode is for you. What are the moments that shaped your confidence to speak up? Have you experienced a workplace where your voice made a difference? Join the conversation and share your thoughts. Ready to step into your power? Grab your copy of The Art of Self-Leadership today. Let's make this the moment we stop waiting—and start leading. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.    

How do you navigate your leadership journey while staying true to yourself? And what happens when you decide to stop waiting for permission and take control of your path? In this Leadership with Heart podcast episode, Heather sits down with Erika Whyte, Vice President and Director of Diversity, Equity, and Inclusion at Janney Montgomery Scott, LLC. Erika's story is one of resilience, vision, and unapologetic self-leadership. From her early days in financial services—when professional norms were drastically different—to her current role in shaping a more inclusive and empowering workplace, Erika embodies the power of stepping forward with purpose. She shares how her upbringing, shaped by her mother's fearless journey from Central America, instilled a go-for-it mindset. We discussed a pivotal moment in her career when she was told to dumb down her language and how she found the courage to reclaim her voice. Erika also talks about the importance of mentorship, advocacy, and showing up for others, and how she ensures young professionals don't have to navigate the same barriers she faced. This conversation is a powerful reminder that leadership isn't about waiting—it's about taking action, owning your power, and bringing others along for the journey. Erika's insights on seeing people—genuinely seeing them—offer a fresh perspective on how to lead with heart, even in a world that often feels divided. Listen in, and ask yourself: How can I show up today in a way that honors my voice, values, and ability to lead with heart? Ready to step into your power? Grab your copy of The Art of Self-Leadership today. Let's make this the moment we stop waiting—and start leading. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

John talks to Heather Younger — CEO of Employee Fanatix, 2-time TEDx speaker, attorney, workplace culture expert and speaker, best-selling author, host of the Leadership with Heart Podcast, wife, and mom of four. Heather's new book, The Art of Self-Leadership: Discover the Power Within You and Learn to Lead Yourself, was released on February 11, 2025. Listen to this episode to learn more: [00:00] - Intro [01:34] - Heather's bio [04:19] - Heather's new book: The Art of Self-Leadership [06:55] - Caring leadership umbrella and how self-leadership fits into it [08:54] - Who The Art of Self-Leadership book is intended for [10:53] - Convincing unaware leaders that they need self-leadership to be effective [12:53] - Why you should always buy multiple copies of a book [15:36] - Tip for those with no budget for books [17:19] - Why Heather wrote the book [22:01] - People who give advice on something they have never done [25:02] - The struggle with perfectionism and how to overcome it [29:23] - Tips for discovering and leveraging your strengths [31:04] - Why self-understanding matters [33:02] - No one cares about a business more than the owner [34:01] - Heather's unique fashion style [36:43] - Best way to connect with Heather [37:15] - The best and worst things about being a speaker [38:27] - How Heather keeps work and home life in harmony [39:53] - Closing remarks NOTABLE QUOTES: "It's really impossible to lead other people well if you can't lead yourself well first." "Stop waiting, for goodness sake, and begin to lead yourself. No one's coming to save you, no one's coming to open a door for you — you need to lodge it open just the way it is." "We all have to go through the fire, we all have to hit the wall, in order to see that being stuck is not a fun place." "Caring leadership is showing concern and kindness for those who look to you for guidance." "We can't grow from a place of not knowing. So, that's why self-understanding is important." "Nobody else is going to be there to advocate for you as much as you will for yourself. This is where self-leadership is at. How much do you own yourself in your journey?" "The difference between progress and perfection is grace, too. To feel like we insert grace into the process because we know we're not going to be perfect, and we know that we're human in regard." "The best part of speaking is meeting people. The worst part is not knowing where you land with them." BOOK MENTIONED: Who Moved My Cheese? by Spencer Johnson, M.D. (https://a.co/d/5ZwiLgh) APP MENTIONED: Hoopla https://www.hoopladigital.com/   USEFUL RESOURCES: https://relationshipsandrevenue.libsyn.com/episode-139-heather-r-younger  https://heatheryounger.com/ https://employeefanatix.com/ https://www.linkedin.com/in/heatherryounger/  https://www.instagram.com/heatherryoungerofficial/   https://www.facebook.com/hyounger2 https://x.com/HeatherRYounger https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert Leadership with Heart Podcast (https://tinyurl.com/LeadershipWithHeartPodcast) The Art of Self Leadership: Discover the Power Within You and Learn to Lead Yourself (https://a.co/d/icZ8old)  The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations (https://a.co/d/32mLJkL)  The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood (https://a.co/d/eH6S1db)  Leading with Purpose: The Ultimate Masterclass Workbook (https://a.co/d/25k823o) The 7 Intuitive Laws of Employee Loyalty: Fascinating Truths About What It Takes to Create Truly Loyal and Engaged Employees (https://a.co/d/73utzmw) CONNECT WITH JOHN Website - https://thejohnhulen.com    Instagram - https://www.instagram.com/johnhulen    Facebook - https://www.facebook.com/johnhulen    X - https://x.com/johnhulen    LinkedIn - https://www.linkedin.com/in/johnhulen    YouTube - https://www.youtube.com/channel/UCLX_NchE8lisC4NL2GciIWA    EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/ 

What if the biggest barrier to your success wasn't external—but internal? What if the way you frame challenges, setbacks, and even opportunities determines how far you can go? Today is a special day—February 11th, the official launch of my new book, The Art of Self-Leadership: Discover the Power Within You and Learn to Lead Yourself. This book isn't just another leadership guide—it's a call to action for anyone who feels stuck, powerless, or waiting for permission to move forward. Over the years, I've had countless conversations with leaders, employees, and organizations, and I've noticed a troubling trend: Too many people feel like they're at the mercy of their circumstances. They feel like passengers in their own careers, waiting for someone else to open doors, create opportunities, or define their next steps. But here's the truth: You are the driver. You are your own green light. In this episode, I share: ✅ Why I wrote this book now and what self-leadership really means ✅ How victim thinking holds us back—and how to shift out of it faster ✅ The connection between self-leadership and caring leadership ✅ The role of mindset, choice, and personal responsibility in shaping your future ✅ Why waiting for someone else to lead you is the fastest way to give away your power This book is a toolkit—a guide to help you reclaim your power, make better decisions, and move forward with clarity, courage, and conviction. Because the truth is, no one knows what's best for you more than you do. So today, I invite you to take this journey with me. Let's learn to lead ourselves first—so we can show up stronger, more confident, and more intentional in every aspect of life. Ready to step into your power? Grab your copy of The Art of Self-Leadership today. Let's make this the moment we stop waiting—and start leading. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSee omnystudio.com/listener for privacy information.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Heather Younger. A preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather R. Younger, J.D., CSP is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, TEDX speaker, and the host of the Leadership With Heart podcast. Her influence extends beyond consulting. Heather is also a three-time best-selling author with works including: The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Her latest book, The Art of Self-Leadership. #STRAW #BEST #SHMSSee omnystudio.com/listener for privacy information.

In 2025, focusing on self-leadership is your secret weapon to thriving in a fast-paced, ever-changing world. By mastering self-discipline and leading by example, you'll inspire your team, build trust, and create a culture of innovation. Watch this video to discover how to step into your full potential and make 2025 YOUR year! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Mastering self-leadership is key to building unbreakable trust and strong connections with your team. When you lead with self-awareness, integrity, and consistency, you set the tone for a culture of respect and accountability. By leading yourself well, you inspire your team to do the same, creating a thriving and united force. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Loving your team unconditionally builds trust, respect, and loyalty, creating an unstoppable environment. When your team feels valued, communication and collaboration thrive, making challenges easier to face. Leading with empathy inspires your team to bring their best every day, building resilience and strength. Keep cheering them on, and watch amazing things unfold! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social!   https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

AI helps you identify learning gaps, remove obstacles, and provide actionable insights, giving you a major advantage as a business leader. It enhances productivity and keeps you and your team ahead by clearing roadblocks and boosting momentum. Rasmus Holst, CEO of LMS365, shares how learning, engagement, and performance drive high-functioning teams. He also discusses how AI aids development, the value of mentorship, and the importance of embracing unfamiliar roles for collaboration. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Self-leadership is your key to becoming an unstoppable business leader! When you take charge of your growth and actions, you inspire your team and create a culture of focus and accountability. By leading yourself first, you'll stay resilient, clear, and ready to tackle any challenge—showing everyone how it's done! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Join me for a one-hour webinar where you'll get exclusive insights from my upcoming book, The Art of Self-Leadership. Learn actionable strategies to elevate your leadership, influence others, and cultivate a growth mindset. Tune in to the webinar replay now to start unlocking your personal and professional potential! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.

Stop spinning your wheels and start transforming your growth as a caring leader—you've got everything it takes! Focusing on your development not only boosts your leadership skills but also inspires and empowers your team. Every step you take towards improvement, like building empathy and effective communication, makes a positive impact. Embrace this transformation and watch yourself create a more trusting, innovative, and supportive environment for everyone around you! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

IN EPISODE 211: We can't lead others unless and until we know how to lead ourselves. In Episode 211, Heather Younger explores the art of self-leadership and identifies ways leaders can deepen their self-awareness, curiosity and listening. Want to know how to become a better leader? Start by knowing yourself. ABOUT HEATHER YOUNGER: Heather R. Younger is a two-time-TEDx and keynote speaker and the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. Her work has appeared major media outlets like NBC, ABC, Bloomberg and Forbes, among others. Heather's latest book is The Art of Self Leadership.

Knowing yourself as a Caring Leader® is your secret weapon for making a real impact. When you understand your values and purpose, you lead with authenticity, build trust, and inspire your team. Your “why” keeps you focused, helps you grow, and ensures your leadership is driven by purpose, not just results. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

You've got the power, and it's time to ignite it! As a Caring Leader® and a woman, embracing your personal power means leading with confidence, your unique style, and a vision that inspires change. When you own your strengths and voice, challenges become opportunities, and you uplift those around you. By stepping into this power, you're not just advancing your career—you're shaping the future of Caring Leadership. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.  

Understanding great culture in action is essential for building teams fueled by trust, collaboration, and purpose. In this video, I highlight five organizations that excel at creating environments where people thrive. From Adobe's stress-free “check-ins” and Highspot's respectful communication to W.L. Gore's expertise-driven leadership, Culture Amp's inclusive decision-making, and Zappos' unique “pay-to-quit” program, these companies walk the talk on Caring Leadership®. Their strategies not only drive success but also attract and retain top talent. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Being a caring leader can feel manageable with a small team, but how do you lead when your organization spans 10 states, 3,700 employees, and 5,700 clients? In this interview, Terri Cunliffe, former CEO of Covenant Living Communities and Services, shares how Caring Leadership® helps create an unstoppable team. By leading with empathy, leaders align their organization's values with its goals, setting the stage for long-term success and a strong reputation. Terri's 36-year career in senior services leadership highlights the power of empathy in driving results across a large-scale organization. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

Hold your team accountable after delegating, and watch their performance soar! Checking in builds trust, keeps goals on track, and shows your support. Accountability fuels motivation, fosters pride, and creates a strong, empowered team culture. In this video, I'll share tips on keeping your team aligned and accountable to their projects. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Caring Leadership® transforms team success by fostering trust, communication, and collaboration. When employees feel valued, they share ideas and tackle challenges more openly. In this episode, Lee Itzhaki, a high-tech industry expert, discusses how caring leadership requires time, individual approaches, and understanding employees beyond their roles for a healthier workplace. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

When times get tough, this is your moment to shine as a Caring Leader®! Building team resilience keeps everyone strong, adaptable, and ready to tackle challenges. You're the key to reducing stress and burnout, ensuring your team stays focused and energized. In this video, I'll show you exactly how to build a resilient team that's built to thrive, no matter what comes their way! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.

As a Caring Leader®, tough conversations are your power move! Tackling issues head-on keeps your team performing and prevents bigger problems later. Addressing conflicts and giving feedback builds trust and helps your team grow. If you truly care about your team, mastering difficult conversations is a must—learn how in this video! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

As a business leader, it's essential to switch gears when managing remote versus in-person employees. Your remote team needs clear communication, trust, and autonomy, while your in-person crew thrives on face-to-face interaction and office energy. The key is adapting your approach to meet their different needs. When you do, your team feels empowered and ready to crush it—no matter where they're working from! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Leading a remote team means showing you care, even from afar, to build strong connections. In this video, I'll share tips for staying connected, no matter the distance. When your team feels valued and supported, they'll stay motivated and work seamlessly together. You've got this—just show them you care, and watch the magic happen! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

As a caring leader, your goal is to make meetings engaging and productive, not dull. Energizing, efficient meetings keep your team focused and motivated to contribute. Active listening skills can enhance productivity and create a space where people feel excited to participate. Use these techniques to turn your meetings into moments where everyone shows up ready to excel! WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Earning respect at work starts with how you show up daily, focusing on caring leadership rather than relying on titles or authority. By listening to your colleagues, valuing their concerns, and genuinely supporting their success, you build trust and respect. People tend to respect those who respect them first, making mutual understanding key. This video shares simple, practical tips to help you strengthen your leadership and foster a drama-free workplace. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert   ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

As a business leader, it's crucial to move beyond superficial observations and confront uncomfortable truths. Addressing deeper issues directly allows you to uncover root causes, make informed decisions, and implement effective solutions. This approach fosters trust and transparency within your team while driving innovation and resilience. Embracing reality, even when challenging, helps you build a more authentic and adaptable organizational culture. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

As a leader, it's crucial to step outside your own perspective to build empathy, make better decisions, and strengthen team connections. Embracing others' viewpoints ensures every voice is heard, which leads to greater team value and insight. Learning to agree to disagree and listening without needing to agree can transform your leadership and organization. Self-leadership involves knowing your limits and choosing to engage or disengage while maintaining integrity and relationships. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

In a corporate workplace, leading with empathy and authenticity is crucial for creating a supportive and motivated team. This heart-centered leadership fosters trust, enhances communication, and aligns the team with the company's mission. Mark Frein, COO of Oyster, emphasizes the importance of continuous learning, self-reflection, and embracing vulnerability in leadership. His experience in distributed workplaces and organizational culture highlights the transformative power of these practices. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.

In this episode, we discuss how new team managers can succeed by adopting a mindset of active listening and caring leadership. By building authentic connections and fostering trust, you can create a supportive environment where communication and collaboration thrive. This approach helps inspire confidence, easing your transition into leadership while showing your team that you truly care about their growth and well-being. Whether you're new to leadership or looking to improve your management style, these insights will help you cultivate a strong, motivated team. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger   Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

Identifying why your company keeps losing good employees is crucial because retaining top talent is essential for productivity, innovation, and a positive workplace culture. High turnover is costly, both financially and in terms of lost knowledge and experience. By addressing the reasons for departures, you can boost employee satisfaction, engagement, and loyalty. Ultimately, resolving turnover issues is vital for your company's long-term success and competitiveness in attracting and retaining top talent. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.  

In today's dynamic business environment, resilience is essential for effective leadership, enabling you to navigate challenges with confidence. As a resilient leader, you inspire your team to persevere and transform obstacles into opportunities for growth. Carla Fox, a seasoned finance professional with over 25 years of experience, emphasizes the importance of believing in yourself, embracing continuous learning, and setting boundaries to prevent self-depletion. In this episode, she shares valuable insights on overcoming imposter syndrome and the significance of bouncing back from adversity.  WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

 Navigating the subtleties of office politics is crucial for you, as a leader, to steer through complex scenarios and foster a positive, collaborative environment at work. Embrace your role as a caring leader. Influencing office dynamics doesn't mean pulling strings; it involves thoughtfully acknowledging diverse perspectives and being decisive. Concentrate on cultivating robust relationships and continue to excel as you lead your team with insight and vigor, utilizing the strategies outlined in this episode. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.

Making a fantastic first impression in your first week as a new manager is essential! By showcasing your skills, confidence, and positive energy, you can earn your team's trust and respect, creating a motivated and collaborative atmosphere. Clear communication and setting expectations from the start keep everyone aligned and working towards shared goals. Plus, nailing that first impression boosts your credibility, making it easier to lead and implement exciting new strategies. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP:   Masterclass and More: https://www.caringleadershiplearning.com/   Engage your people with work culture consulting: https://employeefanatix.com/   Hire Heather to speak to your group: https://www.heatheryounger.com   Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/   Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit   Book a consultation or general contact: https://heatheryounger.com/#contact   ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social!   https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert   ----------------------------------------------------   About Heather R Younger, J.D., CSP   Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.    After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

Ever feel like you're constantly juggling tasks and managing your team, but something's still missing? Imagine unlocking a simple yet powerful technique that can transform how you connect with your team. This isn't just about getting things done; it's about fostering genuine relationships and boosting morale. Ready to discover this secret ingredient to better management and creating magnetic cultures? WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com orhttps://www.cmispeakers.com/heather-r-younger. for more details.  

As a caring leader, you understand that promoting women into leadership roles creates a welcoming, innovative space with diverse viewpoints that enhance decision-making and organizational success. Kristen Palson, Chief Operating Officer of the Simmons University Institute for Inclusive Leadership, exemplifies this approach with nearly two decades of experience in strategic development and a passion for equity and inclusion. Her dynamic leadership and creative program designs stem from her background in theater and dedication to advancing global leadership. Tune in to learn how Kristen brings meaningful engagement to her work, supports women's professional development, and embraces self-awareness to lead effectively. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel:  https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.  After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over:  When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.  Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

Active listening and compassion are vital for understanding, morale, decision-making, and trust in leadership. In this episode, CEO Jon Fisher shares how a personal crisis taught him the importance of these qualities, helping him reconnect with his team. As CEO and Founder of miingl, Inc., Jon revolutionized digital networking with innovations like Ziing, Community Cork, Click-to-Cluster, and Call to Stage, setting new standards in online interactions. WHEN YOU'RE READY, HERE'S HOW WE CAN HELP: Masterclass and More: https://www.caringleadershiplearning.com/ Engage your people with work culture consulting: https://employeefanatix.com/ Hire Heather to speak to your group: https://www.heatheryounger.com Access free Active Listening On-Demand Webinar: https://heatheryounger.com/webinar/ Access free Art of Caring Leadership resources: https://www.heatheryounger.com/kit   Book a consultation or general contact: https://heatheryounger.com/#contact ---------------------------------------------------- For more Leadership Motivational videos, click here to subscribe to my channel: https://www.youtube.com/@heatherryounger Let's connect on social! https://www.facebook.com/HeatherRYounger https://www.linkedin.com/in/heatherryounger/ https://x.com/HeatherRYounger https://www.instagram.com/heatherryoungerofficial/ https://www.youtube.com/c/HeatherRYounger-EmployeeLoyalty-LeadershipExpert ---------------------------------------------------- About Heather R Younger, J.D., CSP Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here's what Heather has seen over and over: When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization. Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger. for more details.

In this podcast, Heather introduces the concept of Caring Leadership and its impact on organizational success. She highlights the challenges faced by businesses due to employee disengagement and turnover, emphasizing the importance of leaders who genuinely care about their team members.   Heather discusses findings from a study by her company, Employee Fanatix, revealing that a significant percentage of employees feel unheard by their supervisors. To address this, she introduces the Caring Leadership® ecosystem, which encompasses nine key behaviors essential for leaders at all levels. 

We're excited to welcome Heather R. Younger as our March Health Views guest! Heather is the founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm whose mission is to inspire and train leaders to put their culture and employees first. During this episode, Heather shares her proven and innovative active listening at work model illustrated in five steps. The model provides an easy-to-use framework to help individuals feel more heard, valued, and understood within professional environments. Don't miss out on Heather's own podcast, Leadership with Heart to receive additional insights, stories, and best practices.  

Listen in as we chat with Heather Younger, the Founder & CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a highly sought-after keynote speaker, a diversity, equity, and inclusion strategist, and is a leading expert on listening at work. Drawing from her personal experiences as the only child of an interfaith and interracial marriage, Heather is committed to inspiring leaders and team members to flex their empathy muscles and master the art of active listening to ensure everyone including prospects, customers, and employees feels valued, heard, and supported. She is a two-time TEDx speaker, bestselling author, podcast host, and a trusted contributor to leading news outlets. In this episode, Heather shares practical tips to improve your listening skills and how listening well to others can be an act of service and maybe just change the world when we do more of it. We love connecting you with resources, so we pulled some of our faves based on this podcast episode. We hope they encourage, inspire and challenge you. Enjoy! Connect with Heather on her website or on Instagram. If you love this podcast and the work Collide is doing to impact lives, would you consider partnering with us? We rely entirely on the generous support of donors to fuel the life-changing work we do to create spaces for women to collide with Jesus in the midst of their brokenness. And you can be a part of that work! Your generous donations help us send women to counseling who couldn't otherwise afford it, help us to create content to bring hope to the hurting, and to create spaces for women to connect in community. Will you join our efforts to bring hope and healing to hurting women by giving a financial gift? Simply text “GIVE” to 1-888-364-GIVE (4483) to make a donation to Collide. Let's be friends! Check out Collide's website for info on upcoming conferences, events, and resources, and follow us on Facebook and Instagram for encouragement, inspo and a fun peek into our ministry. Plus, subscribe to our newsletter to stay up-to-date on all things Collide! And make sure to subscribe to the Collide Podcast on Apple Podcasts or Spotify or wherever you listen to your favorite podcasts so you can listen in each week! Collide Resources Our Go Ahead Bible study empowers women to experience the extraordinary and Divine in their everyday lives. The  Women of Impact Online Course provides teaching and inspiration from women making a huge impact in the world as they tap into God's purpose for their lives in the sectors and spaces they've been called to. Get inspired and equipped to make an impact with YOUR life. The Insight Journal is a free tool to help you pause and take stock of all that you've been through, all that you've learned, all that you want to leave behind and reflect on lessons learned in hard times to take with you on the journey ahead.    

Heather Younger: The Art of Active Listening Heather Younger is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. She is a Certified Diversity Professional, certified in Emotional and Social Intelligence and DiSC, and is also the author of three books. Her previous best-selling book, The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations, was praised for offering powerful insights for developing authentic, thoughtful, and purposeful leaders and change-makers. She's the author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood*. When you know how to listen, people will share more. We may or may not always be able to resolve every concern, but we can be sure others are heard. In this conversation, Heather and I discuss how we can shift from listening for what we want to hear towards listening for what we need to learn. Key Points Some issues can only be resolved through better listening. That alone makes this a critical skill for leaders. When you know how to listen, people will bring things to you. Listen for not what you want to hear but what you want to learn. Listening is not just about what's been said, but also about what is seen. Get beyond simply, “What I hear you saying is…” Some leaders have a fear about the direction that a response might take a conversation. Remember that often people first and foremost want to be heard, regardless of what happens next. Nobody is ready to listen at every moment. Taking time to center yourself for a conversation in a few minutes or later in the day can be helpful for both parties. Resources Mentioned The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood* by Heather Younger Art of Active Listening Certification Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Have Conversations That Matter, with Celeste Headlee (episode 344) Four Habits That Derail Listening, with Oscar Trimboli (episode 500) How to Help Others Be Seen and Heard, with Scott Shigeoka (episode 654) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

304 Women's Relationships   Whether it be in the workplace, in daily life, or anywhere we go in the world, we meet exceptional individuals that make life both enjoyable and enlightening. It is vital to not only appreciate these people, but to seek out more kindred spirits to lift up and to be lifted up by. In this episode Sarah Elkins and her friends Kimberly Davis and Heather Younger discuss the importance of support and relationships in both our careers and in our down time.   Highlights Surprise someone with support. Be a champion for another. Don't judge or treat another poorly because of your own preconceived notions. Being intentional when lifting others up.  Do not contribute to the hatefulness and meanness in the world, look for the good and the hope that is inspired by those you hold dear.  Make the work worth it, but don't let yourself get overworked and overwhelmed. Everything you do, begins with you, so try to be at your best. Quotes “The folks I hire, I'm not hiring them because they're women. There's a strength about them, there's an independence about them, I can tell they're just going to get stuff done.” “I think the reason I like it is because I know they're intelligent, I can trust them, they know things I don't know.” “Sometimes I do feel so sad, and so fatigued. Like Sisyphus pushing the boulder uphill all the time, that I have to stop and refuel because I am unable to keep an even level of fight or flight because the fight or flight just feels fruitless.” “If there's one person, who changes one behavior, in an audience of hundreds of people, in my mind the impact there is worth it.”   Dear Listeners it is now your turn, When was the last time you lifted someone up, or stood beside them during a trying time? How often do you actively turn to another person on your team and as their help because they have more knowledge on a subject? If you could say one thing to the people in your life that make the work worth it what would you say? Remember Dear Listener everything you do starts with you, so make it come from a place of kindness and understanding.  And, as always, thank you for listening.    About Heather from her LinkedIn "A DYNAMIC APPROACH THAT EASILY ENGAGES THE AUDIENCE."   *Subscribe to my YouTube channel for more content: https://www.youtube.com/@heatherryounger*   Heather R. Younger, J.D., CDP, is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work.   Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action.   Rooted in her belief that employees aren't just numbers on the payroll but human beings with ideas that matter, Heather's talks and workshops are dedicated to helping teams, leaders, and organizations shine by improving how they listen to, communicate with, and empower employees.   "My why is to give a voice to the voiceless at work; those employees who feel powerless or hopeless or helpless."   Heather's personal Why emerged as she sought to find meaning from her difficult experience growing up in the 1970s. As the only child of an interfaith and interracial marriage, both Heather and her Black father were shunned and excluded by extended family because of the color of their skin. While the sting of exclusion left Heather with a lot of questions growing up, it also led her to develop a high level of resilience and a deeply inspired commitment to advocate for anyone who has ever felt devalued.   Today, she credits her capacity to navigate complex social dynamics and discuss identity in the workplace to those early experiences, and is dedicated to creating opportunities for organizational leaders, teams, and individuals to learn strategies for reframing adversity while empowering leaders to change their workplaces for the better.   As a champion for positive change in workplaces, communities, and our world at large, Heather delivers clear and purposeful strategies that drive real business results – such as increased employee engagement, loyalty, collaboration, and connectivity.   The results?   - Team members feel heard, seen, and valued - Companies create safe environments and a culture of trust - Diversity and creativity are celebrated - Resilience rises - Stress falls - Productivity goes through the roof - Customer retention and referrals soar - Everyone wins – sometimes in ways they didn't even realize were possible.   Learn more at heatheryounger.com and employeefanatix.com. Email me at heather@employeefanatix.com Be sure to check out her website and LinkedIn!   About Kimberly from her LinkedIn Kimberly Davis is the founder of the Brave Leadership University and has more than 20 years experience in front of groups and audiences of all sizes. Since 2001, Kimberly has been leading development programs world-wide, around authentic leadership, purpose, presence, influence, presentation skills, communication skills, engagement, and customer experience. In March of 2008, Kimberly launched “OnStage Leadership,” which has received rave reviews and has made an impact on leaders across the country.   Kimberly also teaches Authentic Influence and Executive Presence for SMU's Cox School of Business'​ Executive Education Program and their Latino Leadership Initiative, and for the Bush Institute's WE Lead program (empowering female leaders from the middle east).   Kimberly is a TEDx speaker and her book, Brave Leadership: Unleash Your Most Confident, Authentic, and Powerful Self to Get the Results You Need, was the 2019 winner of the Benjamin Franklin Silver Award for Business and Career; an Amazon Bestseller in Business Leadership, Business Motivation and Self-Improvement, and Motivational Business Management; and was named as the number one book to read in Inc. Magazine's “The 12 Most Impactful Books to Read in 2018,” with a cover-endorsement by best-selling author Daniel Pink.   Specialties: Authentic Leadership, Leadership Development, Career Development, Personal Development, Engagement, Communication Skills, Public Speaking, Presentation Skills, Facilitation, Theatre, Experiential Learning, Customer Experience, Organizational Development, Training & Development, Talent Management Be sure to check out her website and LinkedIn! About Sarah "Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision." In my work with coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I've realized over years of coaching and podcasting is that the majority of people don't realize the impact of the stories they share - on their internal messages, and on the people they're sharing them with. My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home. The audiobook, Your Stories Don't Define You, How You Tell Them Will is now available! Included with your purchase are two bonus tracks, songs recorded by Sarah's band, Spare Change, in her living room in Montana. Be sure to check out the Storytelling For Professionals Course as well to make sure you nail that next interview!

In this episode, Heather sits down to chat about what Employee Fanatix, her consulting firm, is and what they do. She speaks specifically about one of her biggest clients, a regional bank called First Bank. She walks you through the process that they went through and shares tips on how to implement some of this process yourself. Take a listen. 

In this episode, we discuss Heather Younger's latest book, The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. Heather Younger is the Founder & CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a highly sought-after keynote speaker, a diversity, equity and inclusion strategist, and the world's leading expert on listening at work. Drawing from her personal experiences as the only child of an interfaith and interracial marriage, Heather is committed to inspiring leaders and team members to flex their empathy muscles and master the art of active listening to ensure everyone including prospects, customers, and employees feels valued, heard, and supported. She is a two-time TEDx speaker, bestselling author, podcast host, and a trusted contributor to leading news outlets.Please rate this episode on the platform you are listening to and feel free to provide your comments. If you found something intriguing on the podcast, you can email us at info@tcadvisorygroup.com. We would love to hear from our listeners!To find out more about TC Advisory Group, a leadership training and coaching company, go to www.tcadvisorygroup.com and follow us on social media Hosted on Acast. See acast.com/privacy for more information.

Listening is important for our interactions and our ongoing relationships. Heather R. Younger joins Kevin to talk about active listening, which is more than nodding your head and repeating what someone says. Active listening uses your senses to recognize what is unsaid. Active listening is about engaging with the other person, showing interest, and understanding their emotional state. Active listening is about taking the time to research, reflect, and analyze the feedback or request received. Active listening is acting, even if the action is a compromise or a no. Lastly, active listening is consistently closing the loop to show that their voice is valued and their feedback matters. Listen For 00:00 Introduction to the importance of active listening 02:14 Heather Younger's background and motivation for focusing on listening 06:23 Definition of active listening as understanding what others want 08:38 The five steps of the active listening cycle 11:44 Step 1: Recognizing the unsaid 15:15 Step 2: Seeking to understand 18:28 Step 3: Decoding and reflecting 22:43 Step 4: Taking action 24:46 Step 5: Closing the loop 30:00 Conclusion Meet Heather Name: Heather R. Younger Her Story: Heather R. Younger is the author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. She is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Her experiences as an entrepreneur, manager, attorney, writer, coach, listener, speaker, collaborator, and mother of 4 all lend themselves to a laser-focused clarity into what makes employees of organizations and companies—large and small—tick. https://heatheryounger.com/ http://theartofcaringleadership.com/ https://employeefanatix.com/ https://www.linkedin.com/in/heatherryounger/ https://www.instagram.com/heatherryoungerofficial/ https://twitter.com/HeatherRYounger https://www.facebook.com/HeatherRYounger This episode is brought to you by... The Long-Distance Team. Remote leadership experts, Kevin Eikenberry and Wayne Turmel, help leaders navigate the new world of remote and hybrid teams to design the culture they desire for their teams and organizations in their new book! Book Recommendations The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood by Heather R. Younger Discover Your Fair Advantage: Leverage Your Unique Selling Points and Human Potential for Work, Business and Life by Sylvie di Giusto Related Episodes Connecting with Others Through Listening with Ximena Vengoechea Using Communication Tools to Transform Work Relationships with Katie McCleary Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes  Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP  

Remove your assumptions. Otherwise, you are just going throughout your day guessing. Sage advice from my guest, Heather Younger. Heather is a TEDx Keynote Speaker, Author, and the Founder and CEO of Employee Fanatix. In this episode, we discuss the importance of closing the communication loop, how to balance action with curiosity, and building positive employee experiences.  I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Heather on LinkedIn: https://www.linkedin.com/in/heatheryounger► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqeKey Moments: The importance of closing the communication loop [00:08:21]Companies often fail to include enough people in decision-making processes and neglect to communicate the actions taken based on feedback. Balancing action with curiosity [00:06:21]Managing the tendency to jump into action by slowing down, asking questions, and gaining a holistic view before taking action. Building positive employee experiences [00:01:14]Creating an employee engagement council to improve culture during a merger and addressing blind spots in leadership to drive a positive employee experience. The importance of closing the loop [00:09:16]Closing the loop on feedback and communication leads to better engagement, productivity, and loyalty. Key communication skills for success [00:11:15]Removing assumptions, asking open-ended questions, and providing context are critical communication skills. Being present in communication [00:16:39]Having presence and being fully present in communication makes people feel valued and cared for. Creating Safe Spaces for Communication [00:20:14]The importance of creating safe spaces for open communication at home and work. Being Present and Responsive [00:22:31]The significance of being present and responsive to others' needs in order to stand out in various professional spaces. Asking the Right Questions [00:24:39]The value of asking the right questions during interviews to anticipate concerns and overcome objections on the spot. The importance of asking "what else should I know?" [00:27:04]Asking this question at the end of a conversation can lead to valuable insights and information. Contacting Heather Younger on LinkedIn [00:27:44]Heather suggests connecting with her on LinkedIn as a way to stay in touch and access her content. The importance of removing assumptions and asking questions [00:28:17]Heather's advice on removing assumptions and asking questions to improve communication skills.

To learn more about Heather R Younger and her keynotes visit: ⁠⁠https://premierespeakers.com/heather_younger⁠ Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a sought-after keynote speaker who brings revealing insights to the stage from over 25,000 employee experiences. A diversity, equity and inclusion strategist, and the world's leading expert on listening at work, she is the host of the Leadership with Heart Podcast. Heather is a regular contributor to Forbes and Fast Company and is the best-selling author of The 7 Intuitive Laws of Employee Loyalty, which hit the top of the "Forbes Must-Read List for HR Professionals." Her latest best-selling book, The Art of Caring Leadership, teaches the radical power of caring support in leadership and in the workplace. A former attorney who worked for years in corporate America, what is most important to know about Heather is that she brings a breadth of experience - extensive quantitative and qualitative research - and a truly deep passion for advocacy, resilience, human relations, and connection - to every audience, every workshop, every consultation. Heather inspires others by teaching the kind of intentional leadership that drives real business results - increased employee engagement, loyalty, collaboration, and connectivity.

In this week's episode of the SIMPLE brand podcast, I talk with Heather R. Younger, author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood!Heather's an international keynote speaker, and she's the Founder and CEO of Employee Fanatix, a leading employee engagement firm.She's also the host of Leadership With Heart podcast.And she's the author of three best-selling leadership and employee engagement books including her latest - The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood.Here's what we discuss:How active listening helps people feel valuedWhat's causing the barrier for people to be able to listen effectivelyThe five steps needed for active listening“Closing the loop” motivates people to be comfortable sharing with you in the futureMost employees and customers hate surveys because they feel nothing will come from itWhat to do when you can't actually give someone what they're asking forHow to help your employees become better listenersRESOURCES FROM THIS EPISODE:Heather's siteEmployee FanatixHeather's book - The Art of Active ListeningHeather's podcast - Leadership With HeartHeather on LinkedIn

In this episode of Tech Talks Daily, I host Heather Younger, a prominent keynote speaker, author, CEO, and Founder of Employee Fanatix and an all-around amazing human being. At a time when we are hearing about the importance of people in the tech industry and every business, I learned how Heather focuses on empowering leaders to value their people at work.  Heather shares the significance of active listening, a skill she explores in depth in her recent book and believes is crucial for a robust company culture, especially in today's hybrid work environment. Despite the wealth of communication, we talk about the frequent neglect of effective listening in workplace communication. Heather shares insightful instances where a lack of customer listening led to unfavorable outcomes, highlighting the need to incorporate all voices in an organization and build a culture fostering connection and belonging. She discusses prevalent workplace myths and misconceptions, stressing the importance of uniting individuals from all tiers to drive superior strategies. Echoing hope for the future, Heather cites examples of leaders starting to pay attention to inclusivity and implementing broad changes that could benefit their employees and the people they serve. In conclusion, Heather and Neil discuss her new book, The Art of Active Listening, her Leadership with Heart podcast, and future plans for a workshop and certification program. This episode underscores the power of active listening in enhancing belonging, loyalty, profitability, and innovation, making workplaces more engaging and inclusive for everyone.

Heather Younger shares the simple steps anyone can take to help others feel heard and valued. — YOU'LL LEARN — 1) Why others feel like we aren't listening—even when we are 2) The wrong and right way to paraphrase what you heard 3) How to keep your patience when things get heated Subscribe or visit AwesomeAtYourJob.com/ep861 for clickable versions of the links below. — ABOUT HEATHER — Heather R. Younger is the founder and CEO of Employee Fanatix. She is an international keynote speaker, host of the “Leadership with Heart” podcast, and a workplace culture, employee engagement and diversity, equity and inclusion consultant. Heather has a law degree from the University of Colorado Boulder. She is the best-selling author of The 7 Intuitive Laws of Employee Loyalty and The Art of Caring Leadership.• Book: The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood • LinkedIn: Heather Younger — RESOURCES MENTIONED IN THE SHOW — • Book: Developing the Leader Within You by John Maxwell — THANK YOU SPONSORS! — • BetterHelp. Invest in yourself with online therapy. Get 10% off your first month at BetterHelp.com/awesome. • Storyworth. Give the moms in your life something super special this Mother's Day with $10 off at StoryWorth.com/awesome See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week on The New P&L we speak with Heather R. Younger. Known as The Employee Whisperer™, Heather is an experienced international keynote speaker, CEO & Founder of Employee Fanatix, and the best-selling author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. To learn more about what Heather does, go to: heatheryounger.com To purchase The Art of Active Listening, go to: https://amzn.to/3ABX6cJ To learn more about The New P&L's new ‘Transactional to Transformational Leader' programme and Mindset & Momentum Micro-courses, go to: https://www.principlesandleadership.com/transformational-leadership-programme https://www.principlesandleadership.com/mindset-momentum-micro-workshops If you'd like to join The New P&L movement for more principled leadership and more purpose-led business and keep up to date with all our latest news, go to www.principlesandleadership.com and subscribe. Twitter: @TheNewPandL LinkedIn page: Principlesandleadership Web: www.principlesandleadership.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/principlesandleadership/message Support this podcast: https://podcasters.spotify.com/pod/show/principlesandleadership/support

Cultivating Customer Relationships through the Art of Active Listening Shep Hyken interviews Heather Younger, Founder & CEO of Employee Fanatix and author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. She talks about creating a culture of listening to ensure customers feel heard, valued, and understood. Top Takeaways:   ·      Failing to listen to the customer communicates apathy and rudeness. It tells the customer that you do not care enough to engage.   ·      Heather Younger shares her 5-step framework on how to listen better:   1. Recognize the unsaid. Look at the nonverbal cues. Listen for pauses and voice inflections. Sense what is happening in the environment. If you don't recognize what your customers are not telling you, you leave blind spots that hinder you from fruitful listening.   2. Seek to understand. The main focus should be service. Give your customers the undivided attention required to be on the same page. Use techniques like paraphrasing so that the customers know that their verbal and nonverbal message is received properly.   3. Decode. Pause and reflect. If we respond too quickly, we often don't solve the problem that needs solving. Responding too quickly often creates a bigger issue than before because we didn't take the time to investigate, research, or involve a bigger team.   4. Act. Figure out what solutions the customer is looking for, act quickly, and keep your promises if you cannot deliver the solution right away.   5. Close the loop. Thank the customer for their feedback, then let them know what actions you took or are going to take. This lets the customer know that they are more than just a number. It also builds trust.   ·      Plus, Heather shares the biggest barriers to listening that customer service employees are experiencing. Tune in! Quote:  "When you keep your promises to your customers, they feel valued, heard, and understood."   About:   Heather Younger is a keynote speaker, a diversity, equity, and inclusion strategist, Founder & CEO of Employee Fanatix, and a bestselling author. Learn more about her new book, The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

Heather R Younger, founder and CEO of Employee Fanatix, bestselling author, two-time TEDx and keynote speaker, executive coach, a diversity, equity and inclusion strategist, host of the Leadership with Heart podcast, and the world's leading expert on listening at work joins me on this episode. Heather's been featured in Fast Company, The Chicago Tribune, Bloomberg Business, CNN Business, and other leading media outlets. Topics we cover include acceptance and belonging, the work we do on ourselves, the gift of presence, the power of caring leadership, a framework for active listening, and more. Get connected with Heather: Website: https://heatheryounger.com/ Facebook: https://www.facebook.com/HeatherRYounger Instagram: https://www.instagram.com/heatherryoungerofficial/ Twitter: https://twitter.com/HeatherRYounger LinkedIn: https://www.linkedin.com/in/heatherryounger/ Purchase a copy of The Art of Active Listening: https://www.amazon.com/Art-Active-Listening-People-Understood/dp/152300388X Purchase a copy of The Art of Caring Leadership: https://www.amazon.com/Art-Caring-Leadership-Leading-Organizations/dp/1523092149  Want to learn how you can work with me to gain more clarity, build a rock-solid foundation for your business, and achieve the results and success you deserve? Visit http://jayscherrbusinessconsulting.com/ and schedule a 1:1 discovery coaching call. Enjoy, thanks for listening, and please share with a friend! To your success, Jay

Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is also a highly sought-after keynote speaker, a diversity, equity, and inclusion strategist, and one of the world's leading experts on listening at work.  In this episode, Heather joins me for a conversation about mastering the art of active listening to ensure the people we interact with feel heard and valued. And we discuss why it's the choices we make that help us develop the fortitude we need to persevere—even in uncertain times. Plus, Heather offers advice for listeners who want to get their foot in the door as successful speakers and consultants. Do not miss this episode!

Heather chats directly with her listeners and reflects back to 5 years ago when she was at a crossroads while struggling to work her 9 to 5 and pursue her dream of working as an entrepreneur at the same time. Her dream was always to build her own business - which she has! Employee Fanatix (at the time, it was named Customer Fanatix) was born 5 years ago, and she hasn't looked back since. Here are some of her reflections... 

The Leaders Who Care: Episode 88 with Heather R. Younger In this episode, Marian M.P. Temelkov, Global CEO of Dynamis Group, welcomes to the podcast Heather Younger- Author of The Art Of Caring Leadership. Heather is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. We explore... ✅The importance of creating a culture of listening ✅Bringing your best self In order to empower others ✅How being a leader who cares doesn't necessarily mean having a title

Building a Transformative Culture of Caring Leadership and Active Listening Inspires Employees and Elevates CX  This week's guest on the Digitally Irresistible podcast is Heather R Younger, founder and CEO of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm. Heather is on a mission to help leaders understand the power they possess to ensure employees feel valued at work. Heather has built a reputation as a champion for positive change in workplaces, communities, and the world at large by delivering clear and purposeful strategies that drive real business results—such as increased employee engagement, loyalty, collaboration, and connectivity. On this episode, we discuss three key principles from her book, "The Art of Caring Leadership."   The Impact of Caring  Heather experienced the importance of caring from a young age. Born into a mixed-race family, she and her dad were viewed as outcasts by many in her mom's family. But one aunt on her mom's side always made her feel included and worthy of her care and attention.  When Heather was nine, her family moved from Ohio to Las Vegas. She remembers her aunt sending her a large box of eight individually wrapped gifts for every day of Hannukah. To Heather, the box represented the connection between her and the other half of her family that didn't really make her feel included or cared for, but her aunt did.   Her aunt demonstrated that she was a leader with heart. That has stuck with Heather and helped build the foundation for what she does around the world to guide others towards caring leadership.  Three Key Principles of Caring Leadership   In her book, “The Art of Caring Leadership,” Heather writes about how to build greater trust and engagement in the workplace through caring leadership that promotes inclusive cultures, improves morale, and builds resiliency. On this episode, she shares three key principles of leadership that inspire loyalty and improve retention and performance—translating to better employee and customer experiences.  1. Cultivating Self-Leadership  Often when we think of leadership, we think of leading others. We think we need to do something for someone else first. But Heather says it's important to make sure leaders care for themselves first, before caring for others. She says each day should begin with a focus on self-leadership. This includes making sure your words and actions align with the things you say you value, being authentically yourself, exercising good self-care, and building a strong supportive network.   Heather emphasizes that cultivating self-leadership first, helps us give from the positive sides of ourselves, not the empty parts that we then rely on others to fill. She explains this with a metaphor someone shared with her about a coffee cup and a saucer. If you pour into the coffee cup and it overflows onto the saucer, caring leaders should give from the overflow on the saucer. If you don't, then you're drinking from the coffee cup and giving from the coffee cup and it will eventually run dry. You'll have nothing left to give.  2. Making People Feel Important   Heather says there's nothing better we can do for a person than making them feel important. It's critically important that managers recognize and show appreciation for people at work in specific ways so they feel appreciated and recognized.   According to Gallup research, only one in three workers in the U.S. and Germany strongly agree that they received recognition in the past seven days for doing good work. If they haven't received praise, they don't feel appreciated and are twice as likely to say they'll quit in the next year.    To address this, Heather says workplaces must be filled with appreciation and gratitude. They also need to foster strong human connections with leaders, the organization's brand, customers, and coworkers. She recognizes the importance of looking at touchpoints throughout the employee journey and ensure they feel connected. Once employees feel disconnected, they care less about the organization's mission, less about the tasks and processes to be completed, and they want to do less, they start to check out, and then they leave.   Heather senses that organizational leaders know the importance of appreciating employees, but the number of leaders that practice it on a regular basis is likely much lower. To help incorporate employee recognition into organizational cultures, Heather works with executive members and team members within organizations to build employee engagement and DEI practices with accountability. She ensures thoughts and actions align to produce results that employees and customers actually need.   3. A Culture of Listening  To demonstrate the importance of listening, Heather talks about when each of her four children were babies. They'd make cooing sounds in their cribs and were so happy when their voices produced the results they needed—mommy or daddy arrived at their side. Then there were times when they made noises and she wouldn't go to their crib and they'd start throwing or knocking things. Our voices are innate and they make us us. At work it's no different, she says. If we use our voices and no one responds, or cares, or listens, then we feel inconsequential; we feel like cogs in a wheel spinning to achieve an end goal that doesn't align with our own goals.   Listening is critical. Heather has a five-step process for listening and an upcoming book on the art of active listening to ensure people at work feel heard, valued, and understood.  Of all the things organizations want at work—employee engagement, customer satisfaction, customer retention, higher revenues—we'll never reach those goals if we can't listen to stakeholders to give them what they need. Listening helps people feel important and know you care. Then they want to engage with you.  This aligns with who we are at iQor and our strong customer service culture. We prioritize helping customer service agents, supervisors, and all other employees understand how important they are to us as people, not just from a business perspective.  Reflect on Your Leadership Goals   To sum up her approach to caring leadership and put it in perspective for all leaders, Heather recommends identifying a person you've worked with, a manager or not, who made you feel like you could do anything. Someone who appreciated you and recognized the work you did every day. Then think about someone who made you feel small and inconsequential at work—like you were just there to get a job done. Which person do you want to be? You'll be remembered either way, but as which type of leader? This is a choice leaders make every day.  What Heather Does for Fun  Heather loves spending time with her crew of teenagers—her four children. They all love hanging out together, going on long walks, going to the movies, even watching double-header back-to-back movies at the theater. It doesn't matter what they do, Heather values the time they spend together—it fills her coffee cup!  To learn more about Heather and her caring approach to leadership, check out her Leadership With Heart podcast, visit employeefanatix.com, heatheryounger.com, follow her on Twitter, and connect with her on LinkedIn.  Watch the video here. Read the blog post here. 

Founder and CEO of Employee Fanatix, a leading employee engagement, and consulting firm Heather R Younger stopped by to share how to become a better listener, leader and human. To learn more about Heather R Younger visit: https://premierespeakers.com/heather_younger

Heather Younger is the Founder & CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a highly sought-after keynote speaker, a diversity, equity and inclusion strategist, and the world's lead-ing expert on listening at work.  Drawing from her personal experiences as the only child of an interfaith and interracial marriage, Heather is committed to inspiring leaders everywhere to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, heard, and supported. She is a two-time TEDx speaker, bestselling author, podcast host, and a trusted contributor to leading news outlets. Heather and Lou chat about the extreme importance of her work and message in business (and in life) today.

The Companies that Care podcast highlights companies and business leaders who are making a difference in the world, like Heather R. Younger, a best-selling author, international speaker, consultant, adjunct organizational leadership professor, and facilitator.Born to a white, Jewish mom and a Black dad, Heather was deliberately excluded from her mom's family, thanks to racism. She grew up feeling like an outsider, which has made her especially determined to create caring environments wherever she goes.“I didn't even get to go to a large family gathering until I was 36 years old, which, by the way, was my grandmother's funeral. It was an interesting way to grow up…I could have turned out to be a curmudgeon, blaming the world and not being kind. And I chose not to. I chose to be the person who made other people feel included and engulfed with love and care. I'm a big hugger. I like to bring people into the fold…I chose the path of uplifting and encouragement and support.”Heather has earned a reputation as “The Employee Whisperer.” As a champion for positive change in workplaces, communities, and our world at large, Heather founded Employee Fanatix, a leading employee engagement and leadership development consulting and training firm, to inspire others by teaching the kind of caring leadership that drives real business results. Heather hosts the weekly podcast “Leadership with Heart,” which uncovers what drives leaders from all over the world and all walks of life to be more emotionally intelligent leaders. She has also written two leadership books: The 7 Intuitive Laws of Employee Loyalty and The Art of Caring Leadership.We had a wonderful conversation about how to create companies that care.Next week on the Finding Fertile Ground podcast, I interview my friend Nura Elmagbari, who immigrated to the United States from Libya as a young person, has experienced a huge amount of Islamaphobia since then, and now actively works to help refugees acclimate and adjust…providing the support she did not receive when she first immigrated here.The Companies That Care podcast is brought to you by Fertile Ground Communications. I alternate the Companies That Care podcast with my original podcast, Finding Fertile Ground, which shares personal stories of grit and resilience. On both my podcasts I strive to highlight voices from historically excluded populations, people who don't always get a platform. Marie Gettel-Gilmartin, founder and principal of Fertile Ground Communications LLC, is a writer and marketing communications consultant who loves to take the pain and stress out of writing for her clients. She specializes in making the complex clear, using dynamic, accessible language to explain and communicate important issues. She positions her clients as experts in their fields and helps them communicate about pressing issues. Writing communications that boost employee engagement and thought leadership, she also coaches leaders and executives on how to strengthen communications and leadership. She loves to connect people and resources or solve seemingly impossible problems.As a podcaster for justice, I stand with my sisters from the Women of Color Podcasters Community. We are podcasters united to condemn the tragic murders of George Floyd and Breonna Taylor and many others at the hands of police. 

Heather R. Younger joins me to discuss the topic. Join us.   Check out her book here: https://amzn.to/3xIfa0x Learn more about her company - Employee Fanatix - here: https://employeefanatix.com/ --- Send in a voice message: https://anchor.fm/ctrappe/message

Download a year's worth of https://www.leadershipactionlist.com/ (weekly action steps to improve your leadership) for FREE!   Heather Younger is a best-selling author, international speaker, consultant, and facilitator who has earned her reputation as “The Employee Whisperer.” She is the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm. She firmly believes that employees aren't just numbers on the payroll but human beings with ideas that matter. She is the host of Leadership with Heart podcast and has been featured in Forbes and Huffpost. Her newest book is called The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations.   LEADERSHIP INSIGHTS Employees should be at the center of what we do in our businesses. You are a byproduct of your past, but you are not defined by it. Evaluate your current success rate in business. Where there is a lack of success, it likely is because of a person. You will likely also identify where there are holes in your development of people. The least expensive path to “get ahead” with employee engagement is to hire people with high emotional intelligence. Get feedback from your employees through 1:1 dedicated time to tell and show people they are important.    QUESTIONS TO INSPIRE US TO ACTION What is some lesson, saying, or experience that continues to influence your leadership to this day? Childhood—growing up in a way that created a desire to feel included and important. Use three descriptors to finish this sentence: “A leader is…” Empathetic, compassionate, and a great communicator. What is a question that leaders should be asking either themselves or others? Are there any barriers I can remove for you? What book would you recommend to leaders? Anything by John Maxwell. If you could get every listener to start doing something THIS week to help them be a better leader, what would it be? Care more. As a general life principle, is it better to ask “why?” or “why not?” “Why?” because it is absolutely crucial to feel motivated to take the next step.   CONNECT WITH HEATHER Twitter: https://twitter.com/HeatherRYounger (@HeatherRYounger) LinkedIn: http://linkedin.com/in/heatheryounger (@HeatherYounger) Instagram: https://www.instagram.com/heatherryoungerofficial/ (@HeatherRYoungerOfficial) Website: https://theartofcaringleadership.com/ (https://theartofcaringleadership.com/)   CONNECT WITH JOSH LinkedIn: https://linkedin.com/in/joshuafriedeman (@joshuafriedeman) Instagram: https://instagram.com/joshuafriedeman (@joshuafriedeman) Email: josh@friedemanleadership.com   Want a FREE list of weekly action steps to improve your leadership? Download the https://www.leadershipactionlist.com/ (Leadership Action List) TODAY!

Today I'm taking a moment to pause and celebrate the 50th episode of Inspirational Leadership! Thank you for being a loyal listener and for investing your time and energy to learn and grow as a leader! This week I spoke with Heather R. Younger, who's an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Heather's personal Why emerged as she sought to find meaning from her difficult experience growing up in the 1970s. As the only child of an interfaith and interracial marriage, both Heather and her Black father were shunned and excluded by extended family because of the color of their skin. While the sting of exclusion left Heather with a lot of questions growing up, it also led her to develop a high level of resilience and a deeply inspired commitment to advocate for anyone who has ever felt devalued. Today, she credits her capacity to navigate complex social dynamics and discuss identity in the workplace to those early experiences, and is dedicated to creating opportunities for organizational leaders, teams, and individuals to learn strategies for reframing adversity while empowering leaders to change their workplaces for the better.

Dr. Olajide Williams, Chief of Staff of Neurology at Columbia University, talks about Hip Hop Health's campaign to reach and educate communities of color about vaccines. Bloomberg News Stocks Reporter Matt Turner discusses shares of Didi tumbling as the ride-hailing company faced both targeted scrutiny over its data security and a broader Chinese crackdown on companies listing their shares abroad. Bloomberg Businessweek Editor Joel Weber and Bloomberg News Health Care Reporter James Paton share the details of the Businessweek Magazine story When Lifesaving Vaccines Become Profit Machines for Drugmakers. Heather R. Younger, Founder of Employee Fanatix, talks about what Andy Jassy can do to improve Amazon's culture as he takes over as CEO. And we Drive to the Close with Randy Watts, Chief Investment Strategist at O'Neil Global Advisors.  Host: Tim Stenovec. Producer: Paul Brennan. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

Dr. Olajide Williams, Chief of Staff of Neurology at Columbia University, talks about Hip Hop Health's campaign to reach and educate communities of color about vaccines. Bloomberg News Stocks Reporter Matt Turner discusses shares of Didi tumbling as the ride-hailing company faced both targeted scrutiny over its data security and a broader Chinese crackdown on companies listing their shares abroad. Bloomberg Businessweek Editor Joel Weber and Bloomberg News Health Care Reporter James Paton share the details of the Businessweek Magazine story When Lifesaving Vaccines Become Profit Machines for Drugmakers. Heather R. Younger, Founder of Employee Fanatix, talks about what Andy Jassy can do to improve Amazon's culture as he takes over as CEO. And we Drive to the Close with Randy Watts, Chief Investment Strategist at O'Neil Global Advisors.  Host: Tim Stenovec. Producer: Paul Brennan. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

If you are a leader, you MUST listen to today's episode. Even if you are a new leader or beginning to hire in your new business, maybe you just got a new job and now have to manage an employee. My guest today is Heather R. Younger is a best-selling author, international speaker, consultant, and facilitator who has earned her reputation as “The Employee Whisperer.” The CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm. Heather is an author of a new book, The Art of Caring Leadership, and in this episode she's going to teach you how to bring humanity back to the work environment, how to support your employees and the biggest mistakes that new leaders make. If you want to be a great leader, you are going to love this episode. Let's dive in. Meet Heather!

Mental health issues are on the rise because of the COVID-19 pandemic. The show's guest today is Heather Younger, the CEO, and Founder of Employee Fanatix and author of The Art of Caring Leadership. Employee Fanatix is a leadership development consulting and training firm that teaches you to achieve real business results through caring leadership. Heather chats with Melanie Parish on how we need to be more compassionate and empathetic in our workplace to uplift our organization. If you've built trust and shown care, your members will feel more empowered to take action. Tune in and learn more about the art of caring leadership!Love the show? Subscribe, rate, review, and share!Here's How »Join The Experimental Leader community today:melanieparish.comYouTube

Microaggressions are a workplace reality. Nearly 50 percent of Americans have experienced some type of microaggression at work. Over time, microaggressions, even unintentional, can accumulate and build into out-and-out discrimination. What can leaders do to recognize microaggressions? How can leaders make sure their employees feel safe, included, and comfortable? Heather R Younger, founder of employee engagement and leadership development firm Employee Fanatix, will share 5 steps leaders can take to mitigate and prevent microaggressions in the workplace and how to create safe spaces, aka judgment-free workplaces. With the “great resignation” and labor shortages in full swing, companies can ill afford any friction between candidates applying and employees showing up for work. Mitigating microaggressions in the workplace is key to both attracting more top talent and employee retention. Heather was recently selected to deliver her 2nd TEDx talk and is the author of the new book, The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations.

Americans aren't just unhappy at work; they're quitting their jobs at record levels. So, how can you battle employee turnover and create a more engaged and loyal workforce? In this episode we interview Heather Younger - the founder of employee engagement and leadership development firm Employee Fanatix - and hear about her new book called The Art of Caring Leadership. She argues that if you are looking for increased productivity, customer satisfaction, employee engagement, and employee loyalty, you need to care for your employees first. As we hear, she says that means not only being concerned with what employees can do for you, but also caring about who they are and what they can become. "There has never been a more important time to lead with purpose, skill, adaptability, and resilience,” says Younger. “Even with budget restraints and a world that feels chaotic and challenging, your leadership team must have all the tools they need to stand out as an organization where employees can't wait to help grow - and don't want to leave.”

LifeBlood MAXIMIZE: We talked about why orgs would want to foster a culture of listening, how to integrate it at every level, the relationship between empathy and compassion, and how to get started with Heather R. Younger, JD, CDP, best-selling author, speaker and CEO of Employee Fanatix.  Listen to learn what orgs and leaders can start doing to become better listeners! For the Difference Making Tip, scan ahead to 18:54. You can learn more about Heather at HeatherYounger.com, Facebook, Twitter, Instagram, YouTube and LinkedIn. Learn more about Money Alignment Academy and bringing Financial Wellness to your organization.   We're on YouTube, check us out! We're honored to have been named one of the top podcasts from investing! George is honored to be included on Investopedia's list of the Top 100 Financial Advisors for 2020! Have George speak to your organization. You can learn more about the show at GeorgeGrombacher.com, Twitter, LinkedIn, Instagram and Facebook or contact George at Contact@GeorgeGrombacher.com.  Check out Money Alignment Academy as well!

Twins talk it Up Episode 49: Caring Leadership   In this Twins Talk it Up episode, we welcome Heather Younger to share her thoughts on the topic of caring leadership.  Heather is an international speaker, the founder of Employee Fanatix, the host of the Leadership with Heart podcast and the author of the book, The Art of Caring Leadership: How Leading With Heart Uplifts Teams and Organizations.   Heather shared that it was the 'end-user' who determines if the leader truly cares.  You cannot have caring leadership without a certain level of vulnerability, transparency and authenticity.  She also stated that we can even "authentically be a jerk".  This is why self awareness is so important.  Leaders that are people focused and heart focused, foster a culture of listening. Caring leadership engages the workforce and is about action - action that is consistent and shows kindness to those we lead.    Heather also provided some insight into the ROI of caring leadership. You can measure caring leadership and in her book, Heather highlights 9 of the most common behaviors demonstrated by caring leaders.  Be a caring leader and see the impact on your organization.  For more information about Heather Younger and her book, visit https://heatheryounger.com/   ----more----   If you are looking to learn the art of audience engagement while listening for methods to conquer speaking anxiety, deliver persuasive presentations, and close more deals, then this is the podcast for you. Twins Talk it Up is a podcast where identical twin brothers Danny Suk Brown and David Suk Brown discuss leadership communication strategies to support professionals who believe in the power of their own authentic voice.  Together, we will explore tips and tools to increase both your influence and value.  Along the way, let's crush some goals, deliver winning sales pitches, and enjoy some laughs. Danny Suk Brown and David Suk Brown train on speaking and presentation skills.  They also share from their keynote entitled, “Identically Opposite: the Pursuit of Identity”.   Support and Follow us: YouTube: youtube.com/channel/UCL18KYXdzVdzEwMH8uwLf6g Instagram: @twinstalkitup Instagram:  @dsbleadershipgroup Twitter:  @dsbleadership LinkedIn: linkedin.com/company/twins-talk-it-up/ LinkedIn:  linkedin.com/company/dsbleadershipgroup/ Facebook: facebook.com/TwinsTalkitUp Facebook: facebook.com/dsbleadership/ Website: dsbleadershipgroup.com/TwinsTalkitUp

Twins talk it Up Episode 49: Caring Leadership   In this Twins Talk it Up episode, we welcome Heather Younger to share her thoughts on the topic of caring leadership.  Heather is an international speaker, the founder of Employee Fanatix, the host of the Leadership with Heart podcast and the author of the book, The Art of Caring Leadership: How Leading With Heart Uplifts Teams and Organizations.   Heather shared that it was the 'end-user' who determines if the leader truly cares.  You cannot have caring leadership without a certain level of vulnerability, transparency and authenticity.  She also stated that we can even "authentically be a jerk".  This is why self awareness is so important.  Leaders that are people focused and heart focused, foster a culture of listening. Caring leadership engages the workforce and is about action - action that is consistent and shows kindness to those we lead.    Heather also provided some insight into the ROI of caring leadership. You can measure caring leadership and in her book, Heather highlights 9 of the most common behaviors demonstrated by caring leaders.  Be a caring leader and see the impact on your organization.  For more information about Heather Younger and her book, visit https://heatheryounger.com/   ----more----   If you are looking to learn the art of audience engagement while listening for methods to conquer speaking anxiety, deliver persuasive presentations, and close more deals, then this is the podcast for you. Twins Talk it Up is a podcast where identical twin brothers Danny Suk Brown and David Suk Brown discuss leadership communication strategies to support professionals who believe in the power of their own authentic voice.  Together, we will explore tips and tools to increase both your influence and value.  Along the way, let's crush some goals, deliver winning sales pitches, and enjoy some laughs. Danny Suk Brown and David Suk Brown train on speaking and presentation skills.  They also share from their keynote entitled, “Identically Opposite: the Pursuit of Identity”.   Support and Follow us: YouTube: youtube.com/channel/UCL18KYXdzVdzEwMH8uwLf6g Instagram: @twinstalkitup Instagram:  @dsbleadershipgroup Twitter:  @dsbleadership LinkedIn: linkedin.com/company/twins-talk-it-up/ LinkedIn:  linkedin.com/company/dsbleadershipgroup/ Facebook: facebook.com/TwinsTalkitUp Facebook: facebook.com/dsbleadership/ Website: dsbleadershipgroup.com/TwinsTalkitUp

When we say side hustle, the word “hustle” in it is real. This is a story of how a side hustle grew into a full-blown, sought-after consulting business. Michael Zipursky's guest today is Heather Younger, a keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix. Heather believes that you have to be realistic about how much you can take in and what you can do when side-hustling. And part of making your goals happen is managing your mental and physical health. Discover more tips on how to grow your side hustle into the company you've always wanted to have.Love the show? Subscribe, rate, review, and share!Here's How »Join the Consulting Success Community today:consultingsuccess.com

Mike Sipple Jr's guest on this week's episode of the Talent Magnet Institute Podcast is Heather R. Younger. Heather is an author, an experienced keynote speaker, and the host of the podcast Leadership With Heart. She is the CEO and Founder of Employee Fanatix, a consulting firm specializing in employee engagement and leadership development. Through her company, Heather helps leaders realize the power they have to ensure people feel valued at work. In this episode, Heather and Mike are talking about leading with heart and leading with a culture of listening. People seek out Heather's company because they want to take their organizations to the next level. They understand that Employee Fanatix has the capabilities necessary to help them make a change. "If they're not serious, they don't come to us," Heather tells Mike. [5:49] Now that people are working from home, leaders need to exercise empathy and compassion. They have to be active listeners now more than ever. "Those leaders who, during a pandemic, continue to build trust by listening intently and keep showing that care and compassion for their people...are the ones who are going to be fortunate enough to keep most of their people." [7:06] Leaders should think critically about how they want our employees and team members to respond to the question 'How is work going?'. Do you want your organization to be known as a place where it's a tragedy to be employed, or do you want to be known as a safe space for your employees? [10:40] The behavior that would best define 'leading with the heart' would be caring leadership. [12:45] Heather talks about the importance of employee recognition, especially from the manager. This recognition is the most meaningful to a team member, and it's important for organizations and leaders to implement this. [15:09] We have to empathize by listening deeply to the needs of those who are different from us. We as leaders need to step into their shoes to understand where they're coming from. We also have to take the next step of compassion where we do our best to alleviate the pain of the person who is hurt. [22:44] Leaders need to be active allies: we have to act on empathy and compassion. We should be always learning more about how to support the marginalized communities within our organizations. [24:07] Employee experience and retention are driven by emotions. How we make others feel, determines their next steps. [30:49] Resources Heather R. Younger | LinkedIn | Twitter Employee Fanatix

Today's episode brings Keynote Speaker, Podcast Host, CEO & Founder of Employee Fanatix, and Author of "The Art of Caring Leadership", Heather R. Younger. We discuss what it means to be a compassionate leader and 9 ways leaders can ensure that all of their employees are heard in order to provide said employees with a sense of belonging, through trust and understanding. In the second half, we speak with Minter Dial: Keynote speaker, emcee, podcaster, elevator, and author of “You Lead, How Being Yourself Makes You A Better Leader” to discuss what it takes to be a leader of tomorrow, empathy as a superpower, and the inside-out model. Looking for more than audio? View our TalentTalk Radio video recording on TalentTalk Radio host, Chris Dyer's, channel. >> CLICK HERE 

Today, my guest is Heather Younger, author of The Art of Caring Leadership. In addition to being a best-selling author, Heather is an international speaker, consultant, and facilitator. She is the CEO and founder of Employee Fanatix, an employee engagement, leadership development, and DEI consulting firm. Heather Younger is the host of the Leadership with Heart podcast, and has been featured in Forbes, Huffpost, and SHRM's All Things Work Podcast. Check out Heather's website: www.theartofcaringleadership.com In this episode, Heather and I talk about the six areas of self-leadership from her book and why it is so important to lead yourself before you can effectively lead others. Are you in the wrong job that chips away at you every day? The CareerSpring coaching program will help you find a job that uses your zone of genius, recognizes your value, and pays you what you're worth. Schedule a complimentary consult to learn more:  https://calendly.com/lesaedwards/zoom-meetings2

Heather R. Younger, author of The Art of Caring Leadership and CEO of Employee Fanatix, discusses the power of caring leadership in this episode. Heather talks about how to create safe spaces and how leaders need to incorporate the whole person when managing their employees. Being a leader is an influencer. a mentor and a teacher. Listen to Heather explain the difference between empathy and compassion and much more in this deep dive into heart-winning leadership development. Resources The Art of Caring Leadership, Heather's book Leadership with Heart, Heather's podcast Employee Fanatix Heather R. Younger on LinkedIn

Our guest this week refused to allow childhood adversity turn her into a victim. She changed the story, and she now helps others do the same. She believes caring for others can move the needle in the right direction. Treating people with respect, empowering them, and letting them know they matter will make them "go to the N-th degree" to return the favor. Show notes: Heather R. Younger is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Known as The Employee WhispererTM, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. Rooted in her belief that employees aren't just numbers on the payroll but human beings with ideas that matter, Heather's talks and workshops are dedicated to helping teams, leaders, and organizations shine by improving how they listen to, communicate with, and empower employees. Heather's website Get her book, "The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations" TEDx Talk, "Transforming Adversity into Opportunity"

Heather Younger is a former attorney and the founder/CEO of Employee Fanatix, a management consulting firm that quips companies with the intelligence they need to improve the quality of work life for their employees. On this episode of the Strategy & Leadership Podcast, Heather joins us to share her experiences with big organizational change, the process for developing a change management experience, how to create the right environment for change, and more. Get Heather's new book, The Art of Caring Leadership: How Leading With Heart Uplifts Teams & Organizations: https://www.amazon.com/Art-Caring-Leadership-Leading-Organizations/dp/1523092149/ref=sr_1_2?dchild=1&keywords=The+7+Intuitive+Laws+of+Employee+Loyalty&qid=1620174255&sr=8-2 Here's a breakdown of our conversation: - Her experience with big changes like mergers, acquisitions & re-organization - How to design an experience for change management - Heather's challenge for leaders - & more! // Learn more about strategic planning & implementation: ► Subscribe so you never miss a video: https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_confirmation=1 ► Get free workbook to guide you along the process: https://www.smestrategy.net/strategic-planning-process-template-workbook ► Learn how to successfully lead your next strategic planning process: https://www.smestrategy.net/strategic-planning-steps-course // More strategic planning resources: ► Join our free community: https://strategy-and-leadership.mn.co/ ► Are you looking for someone to facilitate your strategic planning process? https://www.smestrategy.net/strategic-planning-facilitator-consultant ► Want software to track your strategic plan. Get a 90-day free trial of Cascade Strategy: http://www.smestrategy.net/cascade // Connect with us: Blog ► https://www.smestrategy.net/blog Strategy & Leadership Podcast ►https://www.smestrategy.net/podcast Alignment Book ► https://www.smestrategy.net/alignment-book Contact us ►https://www.smestrategy.net/contact Subscribe on YouTube ► https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_confirmation=1 // ABOUT SME STRATEGY CONSULTING: SME Strategy is a management consulting firm that specializes in helping organizations develop and implement their strategic plans. We work with teams to facilitate conversations about strategic direction and business strategy so that our clients can focus their energy on what will move them forward faster. Based out of Vancouver, BC, we've worked with organizations all over North American and beyond in various industries including nonprofits, universities & government organizations. For more information on working with a facilitator for your next strategy session: https://www.smestrategy.net/strategic-planning-facilitator-consultant

Heather R. Younger is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Visit https://theartofcaringleadership.com/ to learn more. Get Heather's book, The Art of Caring Leadership: https://www.amazon.com/Art-Caring-Leadership-Leading-Organizations/dp/1523092149 LTEN is the essential resource for life sciences trainer education and networking; enabling members to harness their collective knowledge, apply leading-edge technology, and deliver world-class learning. Visit https://www.l-ten.org/ to learn more.

Caring is more of an art than a science and leaders who master this art create high performing teams and cultures that achieve organizational excellence. In this episode, Heather Younger takes a deep dive into the strategies, execution and results of caring leadership.To check out the full transcript, click here. To purchase Heather's new book, "The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations." click here. Follow Danny Langloss on LinkedIn as he breaks down leadership tools, strategies, and concepts throughout the week.To sign up for our mailing list click here.About Heather:Heather is a best selling author and Keynote Speaker. She is the CEO of Employee Fanatix and is widely known for her TEDx talk, “Transforming Adversity into Opportunity.” Heather is the host of “Leadership with Heart Podcast."Click here to go to the Employee Fanatix website.Click here to connect with Heather on LinkedIn.

Caring is more of an art than a science and leaders who master this art create high performing teams and cultures that achieve organizational excellence. In this episode, Heather Younger takes a deep dive into the strategies, execution and results of caring leadership.To check out the full transcript, click here. To purchase Heather's new book, "The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations." click here. Follow Danny Langloss on LinkedIn as he breaks down leadership tools, strategies, and concepts throughout the week.To sign up for our mailing list click here.About Heather:Heather is a best selling author and Keynote Speaker. She is the CEO of Employee Fanatix and is widely known for her TEDx talk, “Transforming Adversity into Opportunity.”  Heather is the host of “Leadership with Heart Podcast."Click here to go to the Employee Fanatix website.Click here to connect with Heather on LinkedIn.

As an expert on employee engagement and human resource management, CEO of Employee Fanatix, an Executive coach and author of her second book, coming out in April, "The Art of Caring Leadership," Heather R. Younger, J.D., goes deep with her clients in an effort to “grab those voices” that are not always heard. Listen to this week's episode to learn more about this important work. Connect: Email: heather@heatheryounger.com Resources: Website: heatheryounger.com Speaker's reel: https://youtu.be/p-c_4CNnoJ4 YouTube Channel: https://bit.ly/2Z5hIH8 LISTEN + SUBSCRIBE + SHARE Let's #Soar + #ElevateWOCVoices!!! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Lift As You Climb This #HumanizeTheWorkplace episode is all about lifting others as you climb. Go to https://bit.ly/htwnews to receive updates on humanizing the workplace. You are welcome to ask questions or share your tips during this live conversation which is being broadcasted on LinkedIn, Twitter/Periscope, Youtube & Facebook at the same time. Daniela Felletti is a diversity & inclusion educator, inclusive headhunter, and an executive career advisor. Debo Harris is a Non-executive board director and also runs ConfidenceVault - a consultancy to help women reach next level greatness in career of business Heather R. Younger, an experienced keynote speaker, author, and CEO of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm. Betty J. Hines is a Strategic Business Consultant whose firm's primary focus is to work with CEOs and their Executive Management Team. And people know her as “Strategic Business Connector”. Host: Vivian Acquah As an inclusive Workplace Wellness Advocate, I advise managers on how to keep their team members engaged, energized, and safe in a sustainable, long-term way. What I do is make topics related to workplace wellness & DEI accessible for everyone. I provide people with the right tools at the right time to embrace inclusive changes. #Leadership #Diversity #EmpoweringSubscribe to Let's Humanize The Workplace on Soundwise

In our second episode we get the opportunity to speak with the uplifting Heather R. Younger, J.D., CDP. Heather is an experienced keynote speaker, two-time author, and the CEO and Founder of Employee Fanatix, a leading employee engagement, leadership development, and DEI consulting firm, where she is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. In this episode Heather talks us through the story of who inspired her along the way, her best experiences at work, the best advice she has even been given, her go to productivity trick, the workplace priority right now and much more. This episode is powered by Waggl – Waggl is an agile and comprehensive Employee Voice platform that measures, and truly improves engagement. We hope you enjoy it.