ListenUp!

Dr. Ron Leavitt, an audiologist with a doctorate in Audiology from Arizona School of Health Sciences, has published scientific articles and textbooks on hearing aids, ear mold acoustics, noise induced hearing loss, and assistive listening technology.  He has served as a consultant to organizations like the U.S. Forest Service, American Bar Association, and Hearing Loss Association of America. Prior to private practice, he worked at Good Samaritan Hospital and Oregon State University.  Here's a glimpse of what you'll learn:  Dr. Ron Leavitt approach Auditory Rehabilitation  Dr. Leavitt's consumers education and comprehensive program  Extensive Auditory Training  How price factors into conversation Many hearing aids do not treat the patient's hearing loss Markets of the over-the-counter hearing aids  In this episode…  Auditory rehabilitation is a comprehensive process designed to help individuals with hearing loss or hearing impairments improve their communication and listening skills. This rehabilitative approach encompasses various strategies and techniques to address the physical, emotional, and cognitive aspects of hearing loss.  Dr. Ron Leavitt ensures that all hearing aids recommended in his clinic meet rigorous standards and use advanced scientific methods and technology.  In this episode of the ListenUp! Podcast, Dr. Mark Syms has an informative interview with Dr. Ron Leavitt on the hearing rehabilitation and hearing aids treating patient's hearing loss. They discuss the articles he wrote, the findings, and how it applies to modern audiology. They also go over comprehensive education programs, extensive auditory training and over-the-counter hearing aids.  Sponsor for this episode...  This episode is brought to you by the Arizona Hearing Center.  The Arizona Hearing Center is a cutting-edge hearing care facility providing comprehensive, family-focused care. Approximately 36 million Americans suffer from some sort of hearing loss, more than half of whom are younger than the age of 65. That's why the team at the Arizona Hearing Center is focused on providing the highest-quality care using innovative technologies and inclusive treatment plans.  As the Founder of the Arizona Hearing Center, Dr. Mark Syms is passionate about helping patients effectively treat their hearing loss so that they can stay connected with their family and friends and remain independent. He knows first-hand how hearing loss can impact social connection and effective communication. By relying on three core values—empathy, education, and excellence—Dr. Syms and his team of hearing loss experts are transforming the lives of patients.  So what are you waiting for? Stop missing out on the conversation and start improving your quality of life today!  To learn more about the Arizona Hearing Center, visit https://www.azhear.com/ or call us at 602-307-9919. We don't sell hearing aids—we treat your hearing loss. 

Cynthia Robinson is a certified educator of the deaf and a Spoken Language Specialist with more than 22 years of experience. She now works as a specialist and educator at We Hear Here. For many years, she has worked with children with cochlear implants and their families to develop listening and spoken language skills.  Cynthia developed the Mainstream Assessment of Readiness for Children Over Five and served as Co-Director at Clarke Schools for Hearing and Speech from 2011 to 2020. In this episode… Much of the focus within hearing loss circles is on improved hearing. This leaves significant portions of day-to-day life with underdeveloped systems and assistance — one crucial example is speech. Speaking and verbally communicating is still common among many levels of hearing loss. Especially in younger children, assistance in speech is crucial for development, social health, and education. While there are growing programs and systems in place to help cultivate better speech, there is still a long way left to go. In this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Cynthia Robinson, the Founder of We Hear Here, to discuss oral programs for children and young adults. They break down the systems she helped create, how she still coaches some families, and why she started We Hear Here. They also go through the potential of telehealth for speech development.

Keith Lewis is a seasoned veteran in marketing, sales, and the medical industry. He is currently the Senior Advisor at ChampionOne Group and Principal at Lewis Ventures, LLC. Across his 40+ year career, he has worked at GN ReSound, Bausch & Lomb, and GN Great Nordic. His passion is for patients and shareholders alike, focusing on helping those affected by hearing loss. In this episode… While hearing aid technology is primarily a medical issue, it inevitably becomes a business issue under the Western medical system. Companies, brands, insurance, and clinics all have a vested interest in the financial aspects of the industry. This has its own effect on how hearing technology grows and adapts. The industry is always experiencing new research and innovations. The average consumer is being provided more education, options, and treatment than ever before — this is what you need to know from an active insider. In this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Keith Lewis, the Principal at Lewis Ventures, LLC, to talk about the business and evolution of the hearing tech industry. They break down the financial realities of hearing aids, how Bluetooth is being utilized, and how the retail price is changing. They also touch on the current and potential future market trends.

Cheryl Nolte is a lip-reading instructor with a demonstrated history of working in the health wellness area. She has worked in event management, team building, public speaking, and fundraising. She is currently active with five different charitable organizations while also offering online hearing coaching. In addition to these roles, she takes time to advocate for and consult people regarding hearing aids. In this episode… The world can be difficult to navigate for those with hearing loss. Even small impairments can be enough to change the way people go through their days, often adding difficulty to everyday situations. In social situations, they deserve the same level of comfort as everyone else. This is where assistive listening devices come into play. They allow for additional hearing assistance, often in combination with hearing aids and cochlear implants. Many are unaware of how they work and where they can be accessed, so education on the subject is still crucial. In this episode of the ListenUp! Podcast, Dr. Mark Syms invites Cheryl Nolte back on the show to discuss ALDs. They break down the social situations and locations where these devices can be found. They also talk about how they can be utilized properly, how they work with different levels of hearing loss, and some of the limitations of these resources.

Dr. Carol Flexer is an audiology expert who lectures and workshops on the development of listening and literacy skills in children, especially those with hearing loss. She has authored more than 150 publications and worked at The University of Akron for 25 years as a Professor of Audiology. Dr. Flexer received her doctorate in audiology from Kent State University in 1982. She is licensed as an audiologist and holds the CCC/A and the LSLS Cert. AVT. In this episode… Hearing aids have been underutilized for many generations now, and the care and refinement that should come after a prescription are often inadequate. Audiologists are aware of this gap in care but may not be aware of just how prevalent it is. Dr. Carol Flexer is an audiologist who has researched and published on the topic of hearing aid programming. Her findings have been both helpful and troubling, highlighting the reality of hearing aid usage in the United States. So what does the research have to say on the subject? In this episode of the ListenUp! Podcast, Dr. Mark Syms has an informative interview with Dr. Carol Flexer on the programming pitfalls of hearing aids. They discuss the articles she helped write, their findings, and how it applies to modern audiology. They also go over how audiologists need to care for their patients, the issue of price, and the complications many patients experience.

Cheryl Nolte is a lip-reading instructor with a demonstrated history of working in the health wellness area. She has worked in event management, team building, public speaking, and fundraising. She is currently active with five different charitable organizations while also offering online hearing coaching. In addition to these roles, she takes time to advocate for and consult people regarding hearing aids. In this episode… In recent years, there have come to be an overwhelming amount of available resources for those with hearing loss. The modern advancements in technology and software make it easier than ever to create apps. While this is ultimately a great thing, it does mean it takes more time and knowledge to find the most valuable apps. Cheryl Nolte has taken on much of that hard work as a hearing loss coach. Out of the plentiful options, she has found and tested many that provide genuine results. There is a vast variety of resources for different needs, so there is certain to be an app to fit your needs. In this episode of the ListenUp! Podcast, Dr. Mark Syms invites Cheryl Nolte back on to give advice and recommendations on hearing apps. They go through each category and give thoughts on which apps are worth considering. They also touch on different use cases, how to find what works for you, and how they work with other hearing technology.

Chase Prieve is an account manager in the telecommunications and technology industries with experience working with everything from startups to Fortune 1000 companies. He is the Founder of Hi There Solutions, developing innovative solutions for the Deaf and hard of hearing as well as their family and friends. John Prieve is the Director of Operations at Hi There Solutions and the father of Chase Prieve. He has severe hearing loss and is a bilateral hearing aid user. He brings his own experiences to the company and now helps others work through their hearing loss. In this episode… Day-to-day accommodations for the Deaf and hard of hearing communities can be surprisingly sparse. There are well-known systems in place for blind people but fewer options for those with hearing issues. Some of this is due to a lack of advocacy, but there are also gaps between technology and its potential use. John Prieve has dealt with severe hearing loss for much of his life and has recently partnered with his son to create better accommodations for those in a similar position. They have worked diligently on the hardware and software and are ready to reveal their progress. In this episode of the ListenUp! Podcast, Chase Prieve returns with his father John Prieve to discuss their app and how it can help those with hearing loss. They go through the research and hardware behind the product, how it fits into the modern world, and the business model that drives it. They also touch on John's own story and the struggles he has worked through to get where he is today.

Keenan Tully is a British racing driver who recently relocated to Mooresville, North Carolina to compete in NASCAR. He is the Founder and Owner of UnDEAFeated, a brand seeking to spread awareness of hearing loss through his story in motorsport. Prior to his racing career, he served as a race mechanic. Keenan leads a YouTube channel, an upcoming podcast, and print media through UnDEAFeated. In this episode… Hearing aid advocacy is a difficult prospect since it often overlaps with public perception. Even with the right information, many individuals will still be hesitant to adopt the hearing technology they need due to stigma. This is especially true with children and young adults — so how do you help them see the importance of hearing aids? Stories and role models are a great tool for advocacy — they help people feel less alone in their struggles and give a clear example of someone who can succeed despite the obstacles. Keenan Tully has dedicated himself to spreading awareness and using his personal brand as a precedent for others. In this episode of the ListenUp! Podcast, Dr. Mark Syms sits down with Keenan Tully, a NASCAR driver and the Founder and Owner of UnDEAFeated, to discuss his story and his organization's activism. They discuss Keenan's experience with hearing loss, how UnDEAFeated was started, and the lessons he's learned. They also touch on his racing career and how he navigates the racing world with his hearing loss.

Dr. Judy Huch is a Senior Audiologist and the Owner of Oro Valley Audiology. Since 1991, she has provided her patients with assistive listening devices, hearing loss diagnosis, and audiological treatment. She created Grace Hearing Center, a nonprofit in Arizona, to help those who have limited access to treatment.  Additionally, Dr. Huch participates in mission trips through Entheos Hearing and is a board member of the Academy of Doctors of Audiology. In this episode… The single greatest limiting factor for audiological treatment is cost. Many people are reluctant to receive help due to high prices or the difficulties of insurance. This becomes a non-starter, leading to damaged hearing and potentially-worsened health. So what can be done to change the financial reality of audiology? There are no simple answers, but some centers are doing their best to help. Nonprofit audiology practices are able to administer care with little to no cost. Dr. Judy Huch currently leads the Grace Hearing Center, offering hearing healthcare to those in need. In this episode of the ListenUp! Podcast, Dr. Mark Syms talks to Dr. Judy Huch, the President of Grace Hearing Center, to talk about how nonprofits are assisting undertreated people. They talk about the center, how they raise resources, and the work they do with other practices. They also discuss her career in audiology and where the industry is heading in the future.

Dr. Kim Cavitt is the Owner, President, and Chief Solutionist of Audiology Resources. Since 2001, they have provided hearing aid consulting services to healthcare providers throughout the United States. Concurrently, she served as an adjunct and a clinical placement coordinator at Northwestern University. Dr. Kavitt received her bachelor's and master's at Indiana University and her Doctorate in Audiology from the Pennsylvania College of Optometry. In this episode… Audiology school is meant to prepare future audiologists, but this education only goes so far. There are many, many details involved in running a successful clinic. Not only are there constant shifts to new best practices, but the logistics and daily routines of running a clinic can be difficult in their own right. Dr. Kim Cavitt started Audiology Resources for this very reason — to be an organization that helps audiologists with every step of the process. She pulls from her own time in audiology and now helps others to improve their systems. So how does she offer assistance to her peers in the audiology field? In this episode of the ListenUp! Podcast, Dr. Mark Syms has an informative discussion with Dr. Kim Cavitt, the Owner and President of Audiology Resources, about audiology practices and how she consults audiologists. They touch on her career, advice for practices, and where the industry is heading in the future.

Jenni Ahtiainen is a successful Finnish designer working in the fashion, beauty, and hearing aid industries. Her designs are sold internationally and she's designed stage costumes for musicians like Marilyn Manson, Snoop Dogg, and Bono. She started her own brand, Deafmetal, which sells fashion-forward jewelry created and designed for hearing aid and cochlear implant users. In this episode… Hearing aids and cochlear implants have historically held a stigma. One of the greatest contributors to this hesitancy is the appearance of the technology. The cold, medical appearance has a social impact that many go to great lengths to avoid. While every part of our appearance is up to us, hearing aids have primarily stayed unappealing and inexpressive. Jenni Ahtiainen is a prominent fashion designer who has lived with hearing loss for much of her life. She saw a hole in the industry at the cross-section of fashion and hearing aids. As a result, she started Deafmetal, a jewelry brand for hearing aids and cochlear implants. In this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Jenni Ahtiainen, the designer and Founder at AIDesign, to discuss her vision and process for the Deafmetal brand. She breaks down her own journey with hearing loss, how she started the brand, and how they have continued to scale and grow. The two also talk about the designs behind the brand and where it is heading in the future.

Cheryl Nolte is a lip-reading instructor with a demonstrated history of working in the health wellness area. She has worked in event management, team building, public speaking, and fundraising. She is currently active with five different charitable organizations while also offering online hearing coaching. In addition to these roles, she takes time to advocate for and consult people regarding hearing aids. In this episode… Lip-reading is one of the most important adaptations for the deaf and hard of hearing. Many will instinctively learn to lip-read while others struggle to learn the skill. Its utility makes it a great tool for anyone affected, so how can someone get help to improve their ability? Cheryl Nolte is a lip-reading expert and has a long career working with the hard of hearing and deaf community. Through her own experience, she helps others hone their skills and live their life to the fullest. So what can you learn from her expertise? In this episode, Dr. Mark Syms talks with Cheryl Nolte about lip-reading and making the most of hearing loss. They start with her own background, how she developed her skills, and how she translates that into her coaching. They also discuss how to protect your hearing and different apps to know about.

Dr. Oliver Adunka is the Director of Otolaryngology and a Professor at Ohio State University. He has experience in otology, neurotology, and skull base surgery. His personalized care for the hearing- and balance-impaired has led him to further research in clinical trials and new treatment options. He previously worked as the Director of the Pediatric Otology Program at Nationwide Children's Hospital and an Associate Professor at the University of North Carolina. In this episode… As the technology of cochlear implants changes, so does the environment around it. Many who were skeptical are now far more inclined to go through the procedure. The increase in awareness and effectiveness has changed its cultural perception, but those differences can be felt throughout the industry. What is top of mind in the world of cochlear implants and how has it changed throughout the years? In this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Dr. Oliver Adunka, Director of Otolaryngology at The Ohio State University, to discuss the state of cochlear implants. They go through the technology, how patient reception has changed, and the realities of Medicare's coverage of hearing technology.

Chase Prieve is an account manager in the telecommunications and technology industries with experience working with everything from startups to Fortune 1000 companies. He is the Founder of Hi There Solutions, developing innovative solutions for the Deaf and hard of hearing as well as their family and friends. In the past, Chase has worked with companies such as Acqueon, RingCentral, and Comcast. In this episode… Despite the growing awareness and acceptance of hearing technology, there are still shockingly few tools to make life easier for the Deaf community. Small inconveniences are often overlooked and even major issues are dismissed by many able-bodied people. These problems can build up over time, and those affected by them are looking for solutions. Chase Prieve grew up with two deaf parents and saw the need for improvements to video calls. As FaceTime and Zoom become increasingly ubiquitous, the Deaf community is sometimes expected to keep up with no accommodations or thoughts paid their way. Chase created Hi There Solutions to counter this issue, and now explains the app to those who want to know how it works. In this episode of the ListenUp! Podcast, Dr. Mark Syms has a conversation with Chase Prieve, Founder of Hi There Solutions, to discuss the app and its uses. They talk about Chase's background, how he pivoted his career to create the app, and why it is so needed. He also touches on the marketing strategy he used to bring it to success.

Dr. Brian Urban is the Co-founder of CounselEAR, an online tool that allows audiologists to customize and create unique counseling summaries and audiological reports. He is the former Owner/Audiologist at Advanced Hearing and Balance Center and spent time as the President of the Academy of Doctors of Audiology. Dr. Urban is well-experienced in balance function assessment, newborn hearing screening, aural rehabilitation, hearing aid fitting, and student supervision. In this episode… For the medical field, technology does not always keep up with the pace of consumers and research. Businesses invest incredible sums of money into the development of new technology, but those same incentives don't always translate to audiology practices. While hearing technology is continuously growing, there are other sectors experiencing growth as well. CounselEAR is a software developed by an audiologist to simplify patient counseling. Both co-founders saw the need in clinics for better communication and more elegant technology and decided to create their own platform. So how does their software work for audiologists? In this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Dr. Brian Urban, President of Co-founder of CounselEAR, about the platform and what it does. They go through Dr. Urban's background in audiology, the gaps in technology for clinics, and how the system helps patients. The two also discuss the challenges of the business and how the technology has evolved over time.

Hank Sarazin is the CEO and Founder of Onsite Dental Care and Onsite Hearing Care. For the last 12 years, they have managed the delivery of dental care and hearing care for 150 premiere assisted living communities in New England.  Prior to starting his own businesses, Hank was the National Account Representative for Resort Sports Network and a Regional Manager for Boston Beer Company. In this episode… The demographic most affected by hearing loss is the elderly, especially those in assisted living situations. Further hearing loss can lead to mental decline or decreased quality of life. They're also an underserved group, often missing out on the hearing treatment they desperately need. One solution to this dilemma is mobile hearing treatment. Bringing the care directly to the patients not only gives them greater access but also helps with their comfort. So how does it help those in assisted living? In this episode of the ListenUp! Podcast, Dr. Mark Syms speaks with Hank Sarazin, the Founder and CEO of Onsite Hearing, to discuss how his company offers mobile hearing treatment. They talk about the condition of people in assisted living, how to best serve them, and the other services they provide. The two also go over the state of healthcare for the elderly and the financial reality of treatment.

Susanna Dussling is an inspirational speaker, consultant, and trainer. She works with organizations to improve employee morale, engagement, and turnover by empowering leaders. Her 20 years of experience as a retail leader and bilateral cochlear implant wearer give her a unique view of communication.  Susanna is the author of Sunny and Her Cochlear Implants, a story that helps children understand hearing aids and cochlear implants. In this episode… When people are considering cochlear implants, there is often a great deal of hesitation. How much will they help? Will the surgery be painful? How long will it take for my body to adjust? These questions are worth discussing, and fortunately, there are many who have walked that path before. Susanna Dussling is a public speaker who transitioned from hearing aids to cochlear implants. Not only has her hearing improved, but she is still getting better to this day. Her story is particularly insightful for those with questions, and now she explains it to you. In this episode of the ListenUp! Podcast, Dr. Mark Syms has a discussion with Susanna Dussling about her journey with cochlear implants. They touch on her childhood, why she left hearing aids behind, and how she continues to improve her hearing. They also talk in-depth about her career and how it relates to her hearing.

Dr. Nashlea Brogan is the Owner of Bluewater Hearing Centre, where she has served for the past 19 years. As a cochlear implant user herself, she is an advocate for those with hearing loss. Beyond her work in private practice, Dr. Brogan is involved in advocacy efforts to raise awareness about the impact of hearing loss beyond just treating the ear. In this episode… The greatest challenge facing most audiologists is getting patients to wear hearing technology. The next steps are also crucial to overall hearing health. Patients are real people, living complex lives with highs and lows. Knowing how to adapt to hearing technology can make the difference between struggling and living a fulfilling life. So what can you do to get the most out of your hearing technology? In this episode of the ListenUp! Podcast, Dr. Mark Syms sits down with Dr. Nashlea Brogan, the Doctor of Audiology and Founder of Bluewater Hearing Centre, to talk about getting the most out of hearing technology. They discuss her own journey with hearing loss, tips for cochlear implants, and how to prepare for hearing emergencies. They also touch on the work Dr. Brogan does with Bluewater Hearing.

Dr. Kelly Breese is the Owner and Audiologist at Doc Side Audiology: Hearing Aids of Sarasota, a clinic that has provided 40 years of hearing services for Sarasota, Manatee and Hillsborough counties of Florida. She has worked in a variety of audiological roles, including a clinical audiologist, the Lead for the Florida Audiology Project, and an American Sign Language teacher. Dr. Breese specializes in hearing loss treatment and tinnitus and is also qualified as an ASL interpreter. In this episode… The world of audiology can be surprisingly complex and multifaceted. Because it is a specialized field, there are a plethora of scenarios that might require a hearing expert. While many audiologists work in general practice, some have the opportunity to work in multiple corners of the industry. Dr. Kelly Breese is a hearing specialist and audiologist with a unique resume. She has served as an American Sign Language teacher, an audiologist for animals, and the owner of a practice. Now you can have some insight into her subset of audiology.  In this episode of the ListenUp! Podcast, Dr. Mark Syms interviews Dr. Kelly Breese, the Owner of Doc Side Audiology: Hearing Aids of Sarasota, to talk about her work in various corners of audiology. They touch on tinnitus, hearing treatment for animals, and how she came to acquire her own practice. They also discuss how she became specialized in tinnitus and her introduction to ASL.

With over 15 years of sales and marketing experience in healthcare, Suzanne Picerno founded At Home Hearing Services, LLC. The service offers in-home testing, quality hearing aids at affordable prices, and ongoing care. She started the company due to her own severe hearing loss and knowing she could help others overcome their own issues.  In the past, Suzanne has worked with Beltone, Miracle-Ear, Inc., and Hearing Lab Technology. In this episode… Hearing loss is a complex and often misunderstood medical issue. Especially when hearing complications occur at a young age, it can be hard for people to know how best to find help. People's experiences can help others going through similar situations. This is even more relevant when the person gets into the hearing aid business. Suzanne Picerno has dealt with hearing loss from an incredibly young age. Her ups and downs have brought her to greater knowledge of the issue, compelling her to assist others dealing with the same hardships. So what can you learn from her firsthand knowledge? In this episode of the ListenUp! Podcast, Dr. Mark Syms sits down with Suzanne Picerno, the Founder of At Home Hearing Services, LLC, to discuss her personal journey and her advice on hearing loss. They go through her trials, the technology she used, and how she found meaningful aid for her hearing. They also touch on her first book and how it's helping people understand their own struggles.

Dr. Alice Cellino is the Executive Director at the Columbus Speech and Hearing Center, a practice offering diagnostic audiology, speech-language pathology, and occupational therapy services. She has been with the location for more than 15 years, developing specialties in diagnostic audiological and vestibularological services for adults and children alike.  Dr. Cellino attended Auburn University to earn her doctorate in audiology, previously majoring in business administration at Columbus State University. In this episode… Speech pathology and audiology are deeply related but often separate fields. They both delve deep into listening, hearing, and the underlying psychology, yet they rarely work in tandem. Some clinics are experimenting with blending and working with both. The Columbus Speech and Hearing Center is a rapidly-growing clinic that combines speech pathology and audiology practices. While they have specialists in both fields, they are able to serve their patients in a unique way. So how does their practice operate? In this episode of the ListenUp! Podcast, Dr. Mark Syms is joined by Dr. Alice Cellino, the Executive Director of the Columbus Speech and Hearing Center, to discuss the overlap between speech pathology and audiology. They talk about how she entered the field, her work as a director, and her practice's work. The two also touch on the future of the clinic and the influence of technology.

Dr. Douglas L. Beck is a well-known figure in audiology and the Vice President of Clinical Sciences for Cognivue, a company that manufactures adaptive hearing solutions for the modern age. Dr. Beck is a prolific author on the subject, having 185 different publications to date through Oticon, where he worked as Vice President of Academic Sciences from 2005-22. He also serves as an Adjunct Professor at State University of New York at Buffalo and the Senior Editor of Clinical Research at Hearing Review. In this episode… With modern medicine and science, research is rapidly accelerating. Particularly for burgeoning or underexplored fields, the pace of research can make it difficult for the public to catch up — making it even more important for experts to inform everyday people on the key takeaways from recent studies. Dr. Douglas Beck is an established figure in audiological research. His current role at Cognivue sits at the intersection between cognition and hearing loss. The overlap between the two has only grown with further research, and now, you can learn even more about the connection. In this episode of the ListenUp! Podcast, Dr. Mark Syms talks once again with Dr. Douglas Beck, the Vice President of Clinical Sciences at Cognivue, to explore the cutting edge research on hearing loss and cognitive decline. They discuss some of the new studies, the history of the research, and the risk factors for dementia. The two also go through Cognivue's test and how it works.

Dr. Bruce Gantz is a Professor of Otolaryngology and the Head of the Head and Neck Surgery Department at the University of Iowa Hospitals and Clinics. He's been practicing audiology for over 40 years, recently stepping down as the Chairman of the department. Dr. Gantz is one of the world's top cochlear implant surgeons and is a leader in the cochlear implantation space. In this episode… To the general public, hearing aids and cochlear implants are the extent of their hearing technology knowledge. What fewer people are aware of are the complex differences between various styles, models, and brands. These can create massive advantages in hearing treatment that other options may fail to produce.  Hybrid implants are a lesser-known variant that utilizes both acoustic hearing and electronics to help people hear. The combination has proven results but it has yet to break through in the mainstream consciousness. So what should you be aware of about the technology? In this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Dr. Bruce Gantz, Professor of Otolaryngology at the University of Iowa, to discuss hybrid hearing implants. They break down the studies performed on the subject, using robotics for better implantation, and the limitations of fully-electronic models. They also touch on what the future might hold for hearing treatment and technology.

Dr. David Akbari is an award-winning audiologist and public policy advocate, specializing in evidence-based best practices. He is the Senior Medical Science and Clinical Affairs Liaison for Intricon Corporation, where he has worked for over a decade. Dr. Akbari's ideas have been published in the Star Tribune, MedCity News, The Hearing Review, Hearing Health & Technology Matters, and The Wall Street Journal. He also serves on the Editorial Advisory Board for The Hearing Review and the Academy of Doctors of Audiology Task Force on OTC Hearing Aids. In this episode… Over-the-counter hearing aids introduce a unique problem to the world of audiology. A complex issue such as hearing care is being given over to the general public, changing the subject from purely medical to financial as well. This raises questions for manufacturers and hearing professionals on how to best take care of patients. Dr. David Akbari has transitioned his career toward upholding better standards for hearing technology. He is on several committees and boards dedicated to best practices so patients won't be left in the dark. Now you can learn how these changes will change the audiological landscape. Dr. Mark Syms is joined by Dr. David Akbari, the Senior Medical Science and Clinical Affairs Liaison for Intricon Corporation, on this episode of the ListenUp! Podcast to discuss better standards for hearing technology. They talk about Dr. Akbari's background in music and audiology treatment, what Intricon is doing to improve OTC hearing aids, treating comorbidities, and working with manufacturers.

Dr. John Greer Clark is an audiologist with notable contributions to his field over the past 40 years. He maintains a private practice in Middletown, Ohio and is on the faculty at the University of Cincinnati's doctoral program. Additionally, he is a researcher and an author of multiple seminal audiology texts, including the popular textbook Introduction to Audiology. Dr. Clark received his clinical training at the University of Texas at Austin and his doctorate at the University of Cincinnati where he continues to teach. In this episode… The term audibility is helpful as it gets to the root of the matter. Many people experience hearing loss, but understanding their ability to perceive sound is even more important than their physical capacity to hear. The two are deeply interconnected, but focusing on audibility can be helpful for those looking to tangibly help their patients. Dr. John Greer Clark is an audiologist who wrote one of the foundational texts on audiology, Introduction to Audiology. He has worked in the educational, clinical, and research spaces, allowing him to understand the meeting point between the practical and the theoretical. This is what he has to say about audibility. In this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Dr. John Greer Clark about audibility, hearing loss, and how to be better practitioners. They discuss why hearing clarity can never be fully restored, counseling patients, the family dynamic of hearing loss, and the use of probe microphones.

Lou Ferrigno is an accomplished actor, fitness expert, and retired professional bodybuilder. He won an IFBB Mr. America title and two consecutive IFBB Mr. Universe titles as a bodybuilder. In his acting career, he portrayed the title role in The Incredible Hulk, Sinbad of the Seven Seas, Hercules, and was featured in the documentary Pumping Iron. Lou now leads his own lifestyle brand, Ferrigno FIT, where he promotes healthy living. In this episode… Hearing health has been historically stigmatized and disregarded. This means that advocacy and representation is especially important. When respected or beloved public figures speak about their experiences, it helps others feel less alone and encourages them to take action. Few people seem stronger than Lou Ferrigno, a renowned bodybuilder and actor for the original The Incredible Hulk TV series. His personal experience with hearing loss has led him to advocate for others to take action as well.  In this episode of the ListenUp! Podcast, Dr. Mark Syms sits down with Lou Ferrigno to talk about his journey through hearing loss. They talk about the technology he tried, what he currently uses, and how it changed his life. They touch on his long career as well and what he is doing to this day.

Dr. Brad Stewart is the Founder of AudCoach, his consultancy that helps audiologists improve their practices. He built his own clinic up to seven figures of annual revenue in under 8 years before exiting. Since then, he has assisted almost 400 clinics and more than 200 practice owners achieve greater profits and more efficient treatment. Dr. Stewart is also an Adjunct Professor at the University of North Texas and a Chief Audiology Consultant at Audflow. In this episode… Many audiology practices are operating much less efficiently than they should be. More specifically, some clinics are completely dependent on the head audiologist to make any and all decisions. This leads to a clunky, unoptimized system that fails to help patients and generate more revenue. Dr. Brad Stewart is an audiologist who built up his practice and automated the majority of the clinic's operations. The result was a profitable location that he exited within 8 years of starting. He now lends that same experience to other audiology clinics looking to improve. In this episode of the ListenUp! Podcast, Dr. Mark Syms interviews Dr. Brad Stewart, the Founder of AudCoach, to discuss the best ways to automate and optimize your audiology practice. They start with Dr. Stewart's own experience with his clinic and how he advises his clients. The two go into more detail on how to perform initial consultations, leaving a lasting impression, and what's holding back most practices.

Dr. Fred Pescatore is a physician with more than three decades spent studying, researching, and practicing medicine around the globe. Prior to opening his own practice, he was the Associate Medical Director of The Atkins Center for Complementary Medicine. He studied in Southeast Asia, India, Japan, Africa, and Europe after graduating from medical school at Columbia University. Dr. Pescatore has written nine books and has been featured on popular TV shows like Rachael Ray, The Today Show, Extra, and The View. In this episode… With an avalanche of differing medical opinions, it can be difficult to know how to live healthily. Many sources offer singular solutions to complex problems, leaving people more confused than when they started. Fortunately, some of the most important aspects of health are simple and easy to apply. Here are some of the basics you should know. In this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Dr. Fred Pescatore about the best advice for living a healthy life. They talk about Dr. Pescatore's travels around the world and what he learned from those experiences. He also goes into depth on brain health, the need for daily movement, and the three most important steps to improving your health.

Dr. Victor Bray has a storied, 45-year career that covers a range of hearing healthcare disciplines. He is an Associate Professor at Salus University where he has taught for over 13 years. Some of his notable previous positions include Senior Management at Otokinetics and Sonic Hearing Aids, a Clinical Audiologist at Austin Ear Clinic, and an Educational Consultant at Starkey Hearing.   Dr. Bray's current research focuses on comorbidities in audiological medicine and the role of audiology in public health. In this episode… Without realizing it, many of us take the healthcare workforce for granted. We assume new doctors and technicians will take the place of the former generation. This is true for most medical fields, but there are some that lack the same growth. Audiology is a prime example, with barely enough employees to meet the rising needs of the U.S. population. So what can be done to remedy this issue?  Dr. Victor Bray is a known figure in the audiology community and is a professor at Salus University. His recent focus has been helping students prepare to join the audiology space. So what does this help look like in practice? In this episode of the ListenUp! Podcast, Dr. Mark Syms speaks with Dr. Victor Bray, an Associate Professor at Salus University, to talk about the state of the audiology workforce. They break down recent developments in the industry, how it applies to employees, and what the future might hold. They also touch on clinical practice and how to operate as both a business and a medical center.

Kaitlin Walsh is an artist specializing in abstract anatomical watercolor as well as oil paintings. She started Lyon Road Art in 2015, where she married her graduate degree in biomedical visualization with her talent for painting. Kaitlin is a known figure in the anatomical art community, having sold more than 5,000 prints. She lives in Omaha, Nebraska with her husband and three children. In this episode… Anyone who has taken time to study the human body knows how beautiful it can be. There is a level of detail and mechanical design that naturally lends itself to art. Most artists stop at the shape and the appearance of people without going beneath the surface. Kaitlin Walsh is an artist who has made a name for herself by creating watercolor and oil paintings of human anatomy. She uses her passion and degree in anatomy to make vivid, beautiful pieces. Her work is hung up in doctor's offices around the world. Now she is here to explain her process. In this episode of the ListenUp! Podcast, Dr. Mark Syms interviews Kaitlin Walsh, the Owner and Founder of Lyon Road Art, to talk about her work in anatomical art. They discuss her research, why she started her studio, and some of her favorite pieces. The two also touch on her creative process and how to see anatomy through a different lens. Listen to the full episode to hear all of this and more.

Dr. Emily McMahan is a clinical audiologist and the Founder of the Alaska Hearing & Tinnitus Center in Anchorage, Alaska. Her clinic works with the entire state of Alaska, often utilizing telehealth appointments. She works as a consultant with other providers, specializing in tinnitus and hearing damage management. She is also currently the President of the Audiology Practice Standards Organization. In this episode… There are a lot of inconsistencies across the audiology space. Differences between clinics, states, and even patients can make proper care harder than it should be. Many organizations are attempting to regulate and standardize the process, but there is plenty of work left to be done. The Audiology Practice Standards Organization is at the forefront of this work, and with a new president, they are making important changes that audiologists should know. In this episode of the ListenUp! Podcast, Dr. Mark Syms talks to Dr. Emily McMahan, the President of the APSO, to discuss the new developments for hearing treatment standardization. They talk about her practice in Alaska and the unique challenges it brings. The two then dive in-depth on best practices, priorities for new changes, and protecting patients through better communication.

Dr. Meredith Holcomb is an Associate Professor and the Director of the Hearing Implant Program at the University of Miami's Department of Otolaryngology. She spent the first 13 years of her career at the Medical University of South Carolina, working as an assistant professor and Clinical Director of their Cochlear Implant Program. Dr. Holcomb is a past chair of the American Cochlear Implant Alliance Board of Directors and is currently on the Audiology Advisory Council for Advanced Bionics. She received her Doctorate in audiology from the University of North Carolina at Chapel Hill. In this episode… As awareness spreads for cochlear implants, so do the questions. Many people are uncertain about hearing treatment that goes beyond a simple, removable hearing aid. The best remedy for this confusion is education, and who better to educate than Dr. Meredith Holcomb. Dr. Holcomb is the Director of the Hearing Implant Program at the University of Miami. She has become an expert in the hearing implant field and has refined her program's process over the years. So how can you successfully educate and lead people through getting their cochlear implants? Dr. Mark Syms invites Dr. Meredith Holcomb, an Associate Professor and the Director of the Hearing Implant Program at the University of Miami, onto the ListenUp! Podcast to talk about the cochlear implant process from start to finish. They break down each step, how they take care of their patients, and some of their unique practices. Dr. Holcomb also talks about why they contract out two processors and work with multiple implant companies.

Beth Eckel is the Founder and an artist at Doctor's Art Gallery, a studio that specializes in creating and restoring anatomical artwork. She is a creative leader with her own design firm — Beth Eckel Designs — where she oversees the entire creative process. In the past, she has worked as an art director, multimedia designer, and motion graphic designer.  Beth graduated from the Barcelona Academy of Art, where she studied Classical Realism Painting and Drawing. In this episode… The worlds of audiology and art rarely overlap. With so much emphasis on the treatment and business aspects, it can be a cold and clinical environment. Beth Eckel, a classically-trained artist, saw this void and started working directly with medical professionals to create stunning art pieces that maintain precise anatomical accuracy. Her work has reached several medical fields, including audiology. In this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Beth Eckel, Founder and artist behind Doctor's Art Gallery, to discuss her work. They talk about her time studying in Barcelona, how she maintains accuracy, why she started working with medical professionals, and the craziest project she's ever completed.

Gregory Scott is the Founder of SoundPrint, an app that empowers users to search for places based on sound levels. He is considered a valuable resource within the audiology industry and has spoken at conferences including the Acoustical Society of America, the National Hearing Conservation Association, and the Hearing Loss Association of America. In this episode… Making your way in the world with hearing loss can be difficult. Even without hearing loss, the risk of permanent hearing damage is shockingly common in modern society. Unfortunately, there are very few tools that can help people know the audio profile of places before they arrive. That's where SoundPrint comes in. Gregory Scott is the Founder of SoundPrint, an app that creates a database for the noise levels of real-world locations. This allows people to find quiet spaces anywhere and helps warn people of potentially damaging levels. So how does the app work and where did it originate? Dr. Mark Syms has an informative conversation with Gregory Scott, the Founder of SoundPrint, to discuss the new app. The two discuss how it was made, the technology behind it, and its most practical applications. They go onto other topics such as young hearing loss, good audio environments for conversations, and how different devices measure sound. Hear all of this and much more on this episode of the ListenUp! Podcast.

Nicholas Pitt is a third-generation hearing expert serving through his family's hearing practice. He is a Hearing Instrument Specialist at HearingLife and was the Vice President of Optimal Hearing Systems, Inc. He has thorough experience as an educator, having taught everywhere from Tokyo to Istanbul to Georgia and more. His focus is on empowering patients and making the best information available. In this episode… Running a successful audiology practice is difficult, and many principles do not carry over to hearing care companies. While similar, there are some key differences, both in practice and on the operational side. Hearing care comes from its own legacy and practices. For Nicholas Pitt, that legacy includes his family lineage. He is a third-generation hearing expert with additional background in education. That unique combination has allowed him to be an experienced specialist, a great leader, and a thorough communicator. So what principles from his hearing care practice should you consider for yours? In this episode of the ListenUp! Podcast, Dr. Mark Syms has a discussion with Nicholas Pitt, a Hearing Instrument Specialist for HearingLife, to talk about his own experience with his practice and his insights on hearing care. They go through his background in education, improving the family business, and instilling core values. They also touch on the hiring process and finding strengths in different professions.

Mark Lorigan is a patient at ListenUp! Hearing Center. He spent almost four years as a medical corpsman in the Navy. He has a bachelor's degree in biology and worked in the pharmaceutical industry in medical sales for 27 years. He has experience with sudden and dramatic hearing loss and wants to help increase awareness by sharing his journey. In this episode… Many people assume that hearing loss is a particular issue with only a few treatments. However, there are multiple causes that require specific care. Mark Lorigan was an average person before he discovered two layers to his hearing loss: fluid on his eardrum and gradual damage over a lifetime. Receiving treatment for the first helped show him the need for the second. In light of this, he wants to share his journey and encourage others to take the steps he did toward better hearing. Dr. Mark Syms invites one of his patients, Mark Lorigan, to talk about his hearing experience on this episode of the ListenUp! Podcast. Together, they break down Mr. Lorigan's initial issues and how they revealed his untreated hearing loss. They talk about the immediate benefits, listening to the people in your life on health issues, and how people adapt to hearing aids over time.

Amanda Mason is a licensed clinical social worker with two decades of experience. During her tenure as a social worker, she worked in healthcare in managerial and clinical roles. She has worked through her hearing loss through consistent treatment. She is married and is a proud mother of two children. In this episode… There is a large divide between medical advice from professionals and advice from other patients. While the expertise of audiologists is most important, it can be comforting to hear from other people struggling with hearing loss. Amanda Mason is experienced with her own hearing loss, having struggled with it since birth. She has overcome many challenges by receiving different hearing treatments and technology. Her story serves as a powerful and informed example for others, and now she shares that story with you. In this episode of the ListenUp! Podcast, Dr. Mark Syms invites Amanda Mason, a patient of his, to discuss her own journey with hearing loss. They talk about her early childhood, how hearing aids have changed over the years, and when she finally made the jump to try a cochlear implant. They also touch on the real world effects of both her hearing loss and the treatments she received.

Dr. Keith Darrow is an audiologist and neuroscientist with over 20 years in hearing health care. He is the Founder of Excellence in Audiology, a network that provides guidance for people who need hearing restoration and tinnitus treatment. Dr. Darrow has worked as a speaker and content producer for AuDExperts. He is the host of The Dr. Darrow Podcast and has written several books including Preventing Decline, Stop Living in Isolation, and Healthy Food Healthy Brain. In this episode… As research continues to corroborate the connection between audiology and neuroscience, the need for shared education grows. Audiologists need to be considering the full scope of a patient's health. Fortunately, there are leaders in the industry who are helping make the change. Dr. Keith Darrow is a respected figure in audiology and neuroscience. He works as a consultant and even runs a bootcamp to help unify education in the two fields. His experience and network of specialists is quickly growing, so what do you need to know about the changing landscape? In this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Dr. Keith Darrow about the intersection of audiology and neuroscience. They discuss his bootcamp, the advice he gives for general practices, and how testing can be improved. They then touch on patient health and how the rise of over-the-counter hearing aids will affect the future.

Dr. Jacob Hunter is currently the Dedman Family Scholar in Clinical Care and an Associate Professor in the Department of Otolaryngology-Head and Neck Surgery at the University of Texas Southwestern. He has worked as an Assistant Professor for the UT Southwestern Medical Center. Dr. Hunter started his medical career as an Otolaryngology Resident at Montefiore Medical Center. He completed his Neurotology Surgery Fellowship at Vanderbilt, where he specialized in acoustic neuroma surgery, cochlear implants, skull base surgery and chronic ear disease. In this episode… Epidemics are associated with infectious, quick-spreading diseases. However, the same principle applies to any medical issue that expands quicker than treatment can cover. The need for cochlear implants falls into this perfectly — the patients who could benefit from the technology greatly outnumber those receiving treatment. As a result, thousands upon thousands of people are living with deteriorating hearing loss and have made little effort to change their situation. So what can be done to provide more hearing care? On this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Dr. Jacob Hunter, an Associate Professor at The University of Texas Southwestern Medical School, about the state of cochlear implants. They discuss raising awareness, utilizing data to make informed decisions, and building infrastructure. Lastly, they touch on the personal element of hearing counseling and how it plays into education.

Dr. Thomas Powers is a healthcare executive with over 35 years of experience in the hearing healthcare space. He has published over 40 articles and over 200 presentations on various audiological topics including technology, technique, and disruptive innovations. He is a Strategic Advisor for the Hearing Industry Association and has his own consultancy, Powers Consulting. 32 years of his career were spent with Siemens Hearing Instruments. In this episode… Over-the-counter hearing aids have presented a unique challenge to the audiology space. Having access to technology without corresponding treatment can be valuable for some patients but problematic for others. Many professionals in the industry have thoughts and concerns, especially Dr. Thomas Powers. Working as a consultant, Dr. Powers knows the importance of care in combination with hearing aids. He has seen the rise in the OTC model and is able to help illuminate what the future holds. In this episode of ListenUp! Podcast, Dr. Mark Syms interviews Dr. Thomas Powers about OTC hearing aids and what the public needs to know about them. They talk about the cost, how they have introduced ambiguity to the field, and the government regulations that affect them. They also touch on the retail component of hearing aids that is often overlooked.

Reese Jones is a Practice Trainer at AuDExperts where he works with practices around the country, training their staff to better help patients. He is dedicated to resolving the healthcare epidemic of hearing loss and the cognitive dysfunction associated with it. Before entering his current role, he worked at Intermountain Audiology Hearing Clinics and EIA Media Group. He is also a Kolbe Certified Consultant, administering assessments that measure the instinctual skill set of each individual. In this episode… Audiology is a unique and often challenging branch of healthcare. While many ailments and diseases are treated with urgency, there can be reluctance when it comes to hearing loss. The danger and difficulty still exist without the same willingness from most patients. What many people need is someone outside the conventional system to talk to them. Reese Jones fills this need through his role at AuDExperts. Rather than merely sell patients on his own treatment or technology, he makes recommendations and helps them from a compassionate angle. So how does he do it? In this episode of the ListenUp! Podcast, Dr. Mark Syms sits down with Reese Jones, a Practice Trainer at AuDExperts, to go over conversations with patients and how to navigate them. They talk about Reese's own unique entrance into the field, his approach to those conversations, and the common questions that patients ask. They also touch on valuable resources that people should know.

Morgan Hutchings is the Senior Consultant of AuDExperts, a company that works with private practices by aligning their mindset, culture, science, and marketing. He earned his experience as the Director of Operations at Intermountain Audiology Hearing Clinics and was the Director of Accounts at AUDMA. His specialties include strategic analysis in the audiology field, core values identification, and what influences culture shift. In this episode… Many audiologists are so concerned with the care provided that they can lose sight of the practice itself. This is especially true for private clinics that have more freedom and higher expectations. Improving the quality of your clinic on every level can reap incredible rewards, both for your employees and your patients alike. Morgan Hutchings works to help private practices transform lives beyond the audiological care. His outside perspective has proven effective for many clinics, and now you too can learn from his insights. Dr. Mark Syms invites Morgan Hutchings, Senior Consultant at AuDExperts, onto the ListenUp! Podcast to discuss raising the bar among private audiology practices. They break down what most clinics do not realize about their patients, simple steps that can make a massive difference, and the resulting success stories. They also touch on how to keep the human element alive in your practice.

Dr. Laura Pratesi is the Doctor of Audiology and the Owner of Citrus Hearing Clinic, a practice she founded in 2018 to better serve her community. She was born with progressive hearing loss and uses her personal experience to inform her practice. She has worked in a variety of settings including private practice, hospitals, medical clinics, and alongside ear-nose-throat specialists. Since starting her clinic, Dr. Pratesi has been named an Orlando Magazine Woman of the Year and has had publications featured in The Hearing Journal. In this episode… Running a private audiology practice comes with its own unique challenges and advantages. Freed from most common restraints, private clinics can tailor their services to the needs of their community.  Dr. Laura Pratesi of Citrus Hearing Clinic wanted to bring her own hearing loss experiences to her treatment. Their specializations have grown to include aural rehabilitation, pediatric testing, balance therapy, and even patient education. Citrus Hearing Clinic lacks any financial or contractual obligations to certain manufacturers, enabling them to do what's best for their patients.  In this episode of the ListenUp! Podcast, Dr. Mark Syms sits down with Dr. Laura Pratesi, a Doctor of Audiology and the Owner of Citrus Hearing Clinic, to discuss her private practice and views on audiology. They talk about her own experiences with hearing loss and how it has shaped her treatment. They also go through hearing aid technology, the relationship between patient and audiologist, and what Dr. Pratesi's learned along the way.

Dr. Marlan Hansen is the professor and chair at University of Iowa's Otolaryngology Department. He is a clinician-scientist trained in neurotology surgery and molecular neurobiology. His research includes multidisciplinary approaches to basic, translational, and clinical investigations that pertain to auditory neurobiology. He has also served as a resident at the University of Iowa Hospitals and Clinics and as a fellow at the House Ear Clinic. In this episode… While most people are familiar with the technology behind cochlear implants, few know about the surgical technology that makes it all possible. Cochlear implant surgeries require a high level of precision that is difficult to achieve consistently. More importantly, greater technology can ultimately improve the hearing experience of the patient. Dr. Marlan Hansen has spent nearly two decades in research and clinical practice in neurotology. He has worked directly with iotaMotion to push the technology of cochlear surgeries forward. Now you can learn what is on the cutting edge. In this episode of the ListenUp! Podcast, Dr. Mark Syms talks with Dr. Marlan Hansen, a professor of otolaryngology at The University of Iowa, about the technology behind cochlear surgeries and how they are improving. They discuss the work iotaMotion is doing, why the new technology is so important, and how it helps both patients and clinicians. Lastly, they touch on the different disciplines that go into these important advancements.

Dr. Richard Gurgel is an Associate Professor at the University of Utah State, where he teaches neurotology. His clinical practice focuses on otology, performing a full range of surgeries and procedures. He performed a fellowship in neurotology at Stanford University and was a member of the Stanford Society of Physician Scholars. His specialties include acoustic neuromas, glomus tumors, and other skull base lesions.  In this episode… While audiologists clearly witness the effects of hearing technology on their patients, there is still a pressing need for new research. Not only does it give better information for practitioners, but it helps dispel myths in the hearing community. One of the most active researchers in the audiology space is Dr. Richard Gurgel. Working for the University of Utah as an Associate Professor and researcher, Dr. Gurgel has helped write dozens of academic publications. His research has led him to all aspects of hearing loss, lending him pertinent insights into what patients need. He is keen to share his findings with audiologists and anyone who wants to know more. In this episode of the ListenUp! Podcast, Dr. Mark Syms invites Dr. Richard Gurgel, an Associate Professor at the University of Utah, to discuss his research and how it applies to hearing technology. They discuss cochlear implants and their long-term impact. They also touch on screenings, greater trends in hearing loss, and measuring the social consequences of hearing tech for patients.

Dr. Michael Page has more than 30 years of experience in clinical, academic, and surgical positions. He operates a professional consultancy where he specializes in training and education, helping his clients overcome their toxic workplaces. He has worked as President of the Utah Speech-Language-Hearing Association and as a member of the Primary Children's Medical Center Bioethics Committee.  Dr. Page has also held adjunct faculty positions at the University of the Pacific, Utah State University, Brigham Young University, and University of Utah.  In this episode… Audiology and communication are neighboring fields but rarely overlap. Each has its own experts and expectations — however, few people know the importance of truly listening like experienced audiologists. Dr. Michael Page has worked as a pediatric audiologist and worked for multiple universities. He knows the realities of audiology and has applied similar principles in helping workplaces learn how to communicate properly. So how do these two fields intersect and what does that look like in the real world? Dr. Mark Syms talks with Dr. Michael Page about hearing technology, pediatric practices, and the relationship between proper communication and audiology. Dr. Page describes how he helps workplaces overcome their toxic tendencies and how he got started as a consultant. They also touch on the research behind cochlear implants and why not every patient is happy with theirs. Hear it all for yourself on this episode of the ListenUp! Podcast.

As an award-winning audiologist and a prominent dementia educator, Dr. Al Turri is a recognized figure in his field. He is the Audiology Director of The Villages Health System, which he has led for a decade and worked with more than 20,000 people.  Dr. Turri aims to minimize the everyday effects of hearing loss through both treatment and technology. He also co-authored Back to Active: Change Your Life with Total Hearing Health which details the role hearing plays in cognitive health. In this episode… As research illuminates the correlation between hearing loss and cognitive decline, there grows a greater need for testing. There is little that can be done for prevention, but early screenings can help slow down the trajectory — this is especially important for aging communities that are at a higher risk.  Dr. Al Turri is the Audiology Director at The Villages Health System in Florida, where he has worked with more than 20,000 patients. He has researched and personally seen the relationship between hearing loss and dementia. His practice has championed earlier testing, but what kinds of testing are more effective? What can audiologists do on their end to slow mental decline? In this episode of the ListenUp! Podcast, Dr. Mark Syms interviews Dr. Al Turri, the Audiology Director at The Villages Health System, to learn more about cognitive screens and hearing loss. They discuss the progression of hearing loss, including expectations for hearing aids. They move onto the topic of cognitive decline, what the research says about it, and which factors can lead to better long-term cognitive function.

Dr. Antonio Calderon is an audiologist who began his career as a pediatrician before transitioning to audiology in 1991. He is a trusted mentor and business advisor who's worked as an independent consultant for the past five years. He has worked with IHS serving as a Southwest Territorial Governor and is the treasurer on the Board of Governors. Recently, he also took over as the commissioner for the Arizona Commission for the Deaf and the Hard of Hearing. In this episode… Many people with hearing loss can feel disconnected from their audiologists. Since hearing is subjective and deeply personal, it can be hard to properly communicate their needs to someone who cannot relate. This is why some of the most understanding and effective audiologists are those with hearing problems themselves. Dr. Antonio Calderon experienced hearing loss and vertigo early in his life. It drove him to advocate for and train people to use hearing aids in their own life. His firsthand knowledge and clinical training makes him uniquely knowledgeable on the subject.  Dr. Mark Syms sits down with Dr. Antonio Calderon on this episode of the ListenUp! Podcast to talk about hearing aids and how to properly use them. They talk about Dr. Calderon's personal experience with hearing aids, his work as a pediatrician, and how to identify hearing factors in your own life. They also touch on situational hearing and setting realistic expectations for hearing aids. Stay tuned to hear all of this and much more!

Dr. Jason Galster is a recognized leader in hearing loss and cochlear implants. He currently serves as the Director of Clinical Research at Advanced Bionics, a company that offers advanced cochlear implants for adults and children alike. He's also an adjunct professor at Salus University and Nova Southeastern University. Starting his career in 1999 as a research assistant, Dr. Galster is known for his innovation and research in audiology. He refined his approach over the course of a decade at Starkey Hearing Technologies, working as the Senior Manager of Audiology Research. In this episode… Clinical guidelines have a greater effect on the culture of audiology than many people realize. Setting a high watermark and standards of practice gives clinics defined goals, and the thorough process of establishing guidelines ensures they are realistic and applicable. Now that they've been issued, the refining process begins. Dr. Jason Galster is a key figure in the audiology world and has worked with the American Academy of Audiology (AAA) to continue pushing clinical guidelines. The use of the current standards helps experts know what is working well and what needs further improvement. So what should people expect for the future of guidelines? In this episode of the ListenUp! Podcast, Dr. Mark Syms invites Dr. Jason Galster, the Director of Clinical Research at Advanced Bionics, back onto the show to talk about improving clinical guidelines. They go through cochlear implant reimbursement and how it has changed through research. They also discuss the differences in pediatric and adult guidelines, defining terminology, and what the future holds for the AAA.

Dr. Dusty Jessen is a CEO, professional speaker, author, and audiologist. She is the owner of 5 Keys Communication, an organization created to educate and empower people who are frustrated by hearing loss. She is also the owner of Columbine Hearing Care where she served as the Director of Audiology for 15 years. Her book, Frustrated by Hearing Loss? Five Keys to Communication Success, has been used by countless audiologists across the US and Australia. In this episode… Improving people's hearing takes a lot more than technology. It requires treatment, practice, effort, and time, among other things. Audiologists know that patients need more holistic hearing care that leads to practical changes in their lives. So what truly makes the difference? Dr. Dusty Jessen believes there are five crucial steps for better hearing. As an author and audiologist, she has the experience necessary to know how to improve hearing from the ground up. Her five steps go beyond the doctor's office and into the daily life of a patient. Now you can learn how to implement those five steps as well. Dr. Mark Syms invites Dr. Dusty Jessen, the Owner of 5 Keys Communication, onto the ListenUp! Podcast to talk about the five factors that lead to improved hearing. They talk about her own background and experience along with her advice for audiologists before breaking down each of the five steps and how each one builds towards better hearing and a better life.

As an audiologist for more than 50 years, Dr. H. Gustav “Gus” Mueller is an acclaimed figure in the industry and has served as a researcher, lecturer, and editor. He currently has a private consulting practice located on an island west of Bismarck, ND. Dr. Mueller runs multiple monthly journal columns and has appeared on “Page Ten” in The Hearing Journal. He has co-authored 12 textbooks on diagnostic audiology and hearing technology. In this episode… On the last episode of the ListenUp! Podcast, Dr. Mark Syms spoke with Dr. Gus Mueller on hearing aids and different measurements. Now, they continue that conversation by discussing probe microphones. Probe microphones are able to better detect what is audible, particularly in use with children. The invention changed the face of audiology, but many people are still unfamiliar with their use. Additionally, there is much more to learn about audiology applied to real world settings. Dr. Mark Syms and Dr. Gus Mueller continue their discussion on hearing aids, hearing technology, and proper testing on this episode of the ListenUp! Podcast. They start with a discussion of probe microphones and how they are used before touching on topics like capturing subtle sounds, aided loudness, and why three decibels above or below is the sweet spot for audiologists.