Mission Forward

What if the most powerful lesson of leadership isn't taught in a seminar, but whispered between breaths of reflection? What if the path forward isn't paved in bold declarations, but in quieter questions — the kind that disarm the default and ask, instead, “How's your heart?”This week, we close the chapter that was Season 10 of Mission Forward. And with it, we offer a mosaic — not of data or doctrine, but of moments. Diane's reframing of curiosity. Mitch's uncomfortable truths. Leonard's candlelit resolve. Rob and Mariah's pivot from righteousness to relationship. Nadine's open-book approach to trust. Erica's devotion to the sacred smallness of daily practice.Beneath the jargon of strategy and the armor of professionalism lies a simple human truth: communication is an emotional transaction. This season, that transaction yielded six deposits of wisdom — all interest-bearing, if we're bold enough to invest.Let this be a lamplight flickering on your path — as a leader, as a communicator, as a human being. A chance to reflect on how we lead, how we relate, and the stories we choose to carry forward. Because leadership isn't a title. It's a practice. A practice of showing up. Of listening deeply. Of lighting candles when the power fails.Season 10 has ended. The journey has not. We'll see you this fall — for another season of listening, learning, and moving the mission forward. (00:00) - Welcome to Mission Forward (02:04) - Ask better questions (02:50) - Let go of comforting lies (03:26) - Light candles (03:58) - Move from righteousness to relationships (04:28) - Transparency builds trust (05:00) - Little leadership practices have big impact (05:36) - Protect the truth

What does it mean to lead with conviction in a time of crumbling certainties? This week, Carrie sits down with Dr. Erica Brown, Vice Provost for Values and Leadership at Yeshiva University and a scholar whose work resides at the intersection of ancient wisdom and modern workplace complexity. At first glance, this conversation seems to orbit around the familiar themes of leadership and purpose—but as with the best questions, the conversation keeps opening, folding in questions of identity, grief, joy, legacy, and resilience.Erica's latest book, Morning Has Broken: Faith After October 7th, blends the structure of spiritual meditation with the shock of collective trauma. Today, she offers a theory of leadership that begins not with bullet points or quarterly goals, but with the inner life. It's about leading with a fully intact spiritual core, one that serves as a center of gravity that steadies you when your compass fails. And in a world where the compass seems to fail more often than not—politically, environmentally, interpersonally—her framework feels not only restorative but essential.Together, they wrestle with one of the most slippery questions of the modern age: What is truth? Not in a postmodern, navel-gazing way—but practically. Tangibly. What truths do we inherit, and which do we pass on? How do we train ourselves to see the people in our offices, our communities, even our inboxes, not as roles but as souls? And what practices—tiny, daily, almost invisible—actually hold us together?For anyone who has ever asked: am I doing enough—am I doing the right kind of enough—we encourage you to engage in this conversation. Through Erica's deeply generous lens, we're reminded that sometimes leadership is not about standing out but standing firm. It's not about clarity but conviction. It is not about knowing the answer but having the courage to ask a better question.Links & NotesLearn more about Dr. Brown and her books (00:00) - Welcome to Mission Forward (02:16) - Introducing Dr. Erica Brown (06:58) - Truth, Trust, and Core Conviction (13:56) - Feedback (19:22) - Stamina (23:42) - Morning Has Broken (30:38) - On Practice (32:58) - Voices of Insipiration ---SPONSOR: Looking for a 401k or investment partner that aligns with your company values?  Aspire Capital Advisors helps businesses build plans for the future that reflect their values. They take the time to understand your vision, put people first, and help create long-term growth strategies.   Visit investwithaspire.com to book a free consultation today.

Earlier this week, I asked my colleagues at Mission Partners, “What song do you put on repeat when you need some calm, comfort, or renewed energy?” The responses were fabulous and included everything from A to Z—literally, ABBA to The Zombies.I collected the songs into a Spotify Playlist and shared it back with the team, with a simple request: Take 10 minutes today with this playlist. Sit on the ground or get out in the fresh air and find a song that speaks to you. Tune out the chaos of the world if just for a few minutes and let music do what it does best...  Let the music ground you. Let it calm you. Let it meet you wherever you are.Most importantly, let it be your good excuse for a break today.Enjoy the PlaylistThis short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward (02:02) - On Another Note ---SPONSOR: Looking for a 401k or investment partner that aligns with your company values?  Aspire Capital Advisors helps businesses build plans for the future that reflect their values. They take the time to understand your vision, put people first, and help create long-term growth strategies.   Visit investwithaspire.com to book a free consultation today.

Imagine you're running a nonprofit. You've got a mission that matters, a staff that believes in it, and a community that depends on you. And then, without warning, a key piece of funding evaporates. Not because of anything you did—or didn't do—but because the world shifted, policy changed, or a budget line disappeared in Washington. The grant is gone, the plan is upended, and suddenly the future isn't just uncertain—it's fragile.This week, Carrie welcomes back strategist and fundraising expert Nadine Gabai-Botero to sit with the discomfort of our shared reality. Together, they offer a framework, a way to think, respond, and lead in a moment where so many nonprofit leaders are quietly asking themselves: How do I move forward when I can barely hold ground?Nadine shares stories from the field, insights from decades of advising nonprofit leaders, and practical tools for reframing your fundraising case—not just to reflect the urgency of the moment, but to invite donors in as collaborators. From building “resilience funds” to quietly rethinking the purpose of your gala, to using technology to remove friction from giving, Nadine offers a way forward that is both pragmatic and deeply humane.Along the way, they challenge the idea that scarcity must lead to silence. They talk about the courage to be transparent when things aren't perfect, about engaging lapsed donors as latent allies, and about why resilience isn't just a buzzword—it's a posture, a practice, and a way of holding steady in the storm.Somewhere between budget cuts and hopeful pledges, between the noise of a turbulent news cycle and the stillness of a personal letter from a nonprofit director who's never asked before, this episode becomes what so many leaders are craving: a companion in asking the hardest questions.In the end, this is a conversation about values, vulnerability, and the belief that missions—when stewarded with clarity and courage—do more than survive hard times. They rise to meet them.Links & NotesFocus Fundraising: 15 Years of Collaboration & ImpactConnect with Nadine on LinkedIn (00:00) - The Impact on Non-profits (01:21) - Transparency (05:49) - Managing Risk (08:08) - Movements & Pledges Toward Generosity and Action (11:22) - Donor Action (22:14) - Market Impact and Donor Heistance (24:42) - Lessons for your Notes (27:30) - The Mission Partners Commitment to Give

These days are hard, for all of us, in many different ways. The best we can do is hold the light we have up for others. Because I promise you this: when you hold your light up for others, you will also feel the benefit of its glow.This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward (01:56) - Keep the LIght On ---SPONSOR: Looking for a 401k or investment partner that aligns with your company values?  Aspire Capital Advisors helps businesses build plans for the future that reflect their values. They take the time to understand your vision, put people first, and help create long-term growth strategies.   Visit investwithaspire.com to book a free consultation today.

We love sharing good finds with you, our listeners. And today, we're super excited to bring you this bonus episode from our friends at the Chronicle of Philanthropy, who have just launched their own podcast called Nonprofits Now—Leading Today. We want to give you a listen to their first episode, which features Tim Dixon, co-founder of More in Common, who joins our friend and colleague Stacey Palmer, to offer smart and research-based strategies that leaders like you can use to bridge divides in the workplace and in your community. So enjoy this special episode in which Stacey will ask Tim to walk listeners through his approach, and then meet us back here next week for an all-new episode of Mission Forward!Tim Dixon, co-founder of More in Common, joins Chronicle CEO Stacy Palmer to offer research-based strategies leaders can use to bridge divides in the workplace and in their communities. More in Common helps political leaders and social-change movements strengthen their coalitions by including unlikely allies.Bridging divides is top-of-mind for nonprofit leaders today. Nearly two-thirds of nonprofit executives say the nation's divisions are making their jobs tougher, according to an exclusive Chronicle of Philanthropy survey.Dixon shared solutions to overcome entrenched division. Among his key points:Coalitions of unlikely partners are a key to success.Leaders must manage divides within their organization — not ignore them.Focus on shared values to build consensus.You can connect with Dixon on LinkedIn. And dig into More in Common's research here.Further Reading:“Born of Political Violence, This Group Helps Nonpr…” by Drew Lindsay“A Really Tough Job: Nonprofit CEOs Work to Make Th…” by Ben Gose“To Hell and Back: Polarization and the Nonprofit” by Ben Gose“A Polarization Expert on What Nonprofits Need to D…” by Chronicle Staff“‘It's Hard to Hate Up Close': Philanthropy, Polariz…” by Eden Stiffman“Leadership at the Crossroads” by George Anders (00:00) - Welcome to Mission Forward

Let's begin with a middle school stage play in Detroit. The lights are dim, the demerits are high, and a boy named Leonard has just been kicked off the production. Enter Miss Liggins, a teacher with a different script. She doesn't erase the consequences—she rewrites the role. “You'll be our stage manager,” she says. And with that, a seed is planted: that someone's belief in you, especially when you don't believe in yourself, can change everything.This is how Leonard Burton's story begins. But it's hardly where it ends.This week, Carrie Fox sits down with Leonard—now President and CEO of the Center for the Study of Social Policy—to trace the arc of a life lived in service to justice, from the east side of Detroit to the deserts of Saudi Arabia, from family hardship to national leadership. It's a story that defies neat narrative structure. Because Leonard's journey isn't linear, it's layered—built on memories, mentors, and moments of moral clarity that refuse to fade.Leonard talks about the indignity of a two-tiered chemotherapy room—one for Medicaid patients, one for the privately insured. He recounts the sounds of Scud missiles in Desert Storm, and the sight of a paraplegic neighbor who gave him his first view of the world outside his block. He shares the transformative experience of sitting in a village in apartheid South Africa, watching democracy unfold not with slogans or soundbites, but with silence, patience, and consensus.And through it all, he makes the case—not with urgency, but with gravity-that that justice is not an abstraction. It is food on the table. It is health care with dignity. It is family autonomy and the freedom to imagine a better future.Now, as the leader of CSSP, Leonard is advancing a bold North Star strategy grounded in three pillars: health justice, economic justice, and family autonomy — all threaded through with racial justice. His is a call to hold fast when others are retreating, to keep the lights on when the grid is under attack.Leonard's message is clear: This is not the time to shrink. This is not the time to compromise on values in exchange for comfort. This is the time to light candles if the power fails, to widen the circle, and to remember — in the words of his mentor, Collins Ramusi — “Forward ever, backwards never.”Links & NotesLearn more about the Center for the Study of Social Policy (00:00) - Welcome to Mission Forward (03:45) - Introducing Leonard Burton (13:54) - Center for the Study of Social Policy (18:36) - The Tides of Injustice (25:02) - The Preemptive Pull-back (30:22) - Call to Action ---SPONSOR: Looking for a 401k or investment partner that aligns with your company values?  Aspire Capital Advisors helps businesses build plans for the future that reflect their values. They take the time to understand your vision, put people first, and help create long-term growth strategies.   Visit investwithaspire.com to book a free consultation today.

There's been a lot of talk in recent weeks about cutting costs, building efficiencies, and reducing wasteful spending. Some extreme examples of this are playing out in real-time in the U.S. Administration, with the true impact of those actions yet to be realized. Which brings me to an article featured last week in The Guardian. It's a tale of some eager beavers and the power of listening to those closest to the problems we set out to solve.Because no matter the industry or the discipline, whether you work on issues of healthcare or housing, problem-solving is best done when it involves those closest to the problem. And yes, sometimes, the best action is to simply get out of the “dam” way.This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward (01:06) - Get Out of the Dam Way

Two daughters. One orange. Conflict. Their mother, seeking peace, cuts it in half — a classic compromise. What mom doesn't know? One wants the juice, the other the zest. Yet there they are: nobody gets what they need.It's a parable that is often told in conflict resolution circles. But in the hands of Mariah Levison — CEO and President of the Convergence Center for Policy Resolution — it is an elegant metaphor for the missed opportunities that happen when we rush toward solutions without first understanding our problems.This week, Carrie sits down with Mariah alongside Convergence's founder and Senior Advisor, Robert J. Fersh. They are collaborators in mission and architects of a process that helps unlikely allies find common ground. Together, they've worked across some of the most polarized issues of our time: education, healthcare, criminal justice, and beyond.Their approach isn't about compromise. It's about something more ambitious and, paradoxically, more human. It's about convergence: the point where stories intersect, values overlap, and relationships begin to matter more than ideology.They unpack how durable policy solutions emerge not from debate, but from curiosity. How listening — real, intentional, difficult listening — can transform even the most entrenched opponents into collaborators. And how the secret to solving today's toughest challenges asks all of us to move away from righteousness, and toward relationship. After all, what divides us often pales in comparison to what we all want — fairness, belonging, safety, and dignity.If you've ever wondered what it would take to really change the tone of a divided room—or a divided nation—we want this episode to leave you with more than hope. It will leave you with a blueprint.Links & NotesLearn more about Convergence Center for Policy ResolutionExplore the book: From Conflict to Convergence by Rob Fersh and Mariah LevisonRead Mariah's column on 10 Shared Beliefs Most Americans Hold (00:00) - Welcome to Mission Forward (02:37) - Introducing Rob Fersh & Mariah Levison (06:46) - "Confilct to Convergence" (12:08) - Grounding Togetherness (16:36) - Mindset (21:00) - Truth (26:22) - Where do you find Hope?

As my wise teacher Don Foley reminded me this week, learning to be brave isn't just in what we say; it's also in how we listen. It's in what we take to heart.This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward (01:22) - Have Mercy

What if truth could speak? Not metaphorically, not through human interpretation, but as its own entity—indignant, unyielding, and, above all, betrayed?This week on Mission Forward, Carrie Fox sits down with bestselling author Mitch Albom in front of a live audience to examine the anatomy of truth—how it bends, how it breaks, and how, in the hands of history's most cunning deceivers, it can be weaponized.Mitch, known for Tuesdays with Morrie and The Five People You Meet in Heaven, takes us behind the curtain of his latest novel, The Little Liar, a story where truth itself is the narrator. He unpacks the moment of inspiration—standing in Israel's Yad Vashem Holocaust Museum, listening to a survivor's voice echo through time. He shares his research journey from the streets of Thessaloniki to the darkest corners of human deception.And he pulls no punches about the world we live in today—where lies are not just believed but preferred.As much as this is a conversation about literature, history, even philosophy, it is just as much a conversation about faith—not the quiet, passive kind, but faith in action. Mitch talks candidly about his work in Haiti, the children he has come to love as his own, and the moral weight of decisions that shape their futures. He even gives us a glimpse into his next book, Twice, a whimsical yet profound meditation on second chances and their unintended consequences.How do we cultivate truth? How do we resist the seduction of comforting lies? And, perhaps most poignantly, what does faith look like when it moves beyond words? In a world where deception is currency, the real question isn't whether truth exists—it's whether we have the courage to hear it.Links & NotesLearn more about The Little Liar by Mitch AlbomSupport Mitch's work in Haiti (00:00) - Welcome to Mission Forward

We like to think of lies as small, inconsequential things. A white lie told to spare someone's feelings. A harmless exaggeration to make a story more compelling. But what if the smallest lies weren't so small after all? What if they were the building blocks of something far more dangerous—something that could shape history itself?Regardless of what you believe, where you live, and what you do, you will likely agree that these are tumultuous times in America. Now, more than ever, is the time for Truth.This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward (01:14) - On Words and Onwards

What happens when a single act of courage alters the trajectory of a life—not just for one person, but for an entire community? What if the stories we tell about ourselves—about our struggles, triumphs, and histories—aren't just personal narratives but blueprints for something greater?In this, our premiere episode of season 10 of Mission Forward, Carrie sits down with Dianne Myles, a documentarian, storyteller, and the newly appointed Social Entrepreneur in Residence at Mission Partners. But Dianne's journey is not the one you expect. It's one of movement—between communities, between identities, between imposed limitations and self-defined futures.Born and raised in Colorado Springs, Colorado, Dianne learned early the subtle, unspoken art of code-switching—navigating between affluent white spaces and vibrant Black and Latino communities. But it wasn't just about survival. It was about adaptation, about connection, about the power of story to bridge divides. At 26, a moment of reckoning: the sudden loss of her mother. A life recalibrated. A decision to abandon a stifling corporate path. A leap into the unknown, driven by an insistence on joy, on purpose, on owning the narrative.Carrie and Dianne are in a conversation that is as much about storytelling as it is about agency. It's about why AI will never replace the human voice. It's about the questions we ask—and the ones we don't. And, ultimately, it's about what happens when we decide—fully, unapologetically—to take hold of the pen.Links & NotesExplore Human Focused Media (00:00) - Welcome to Mission Forward (01:16) - Introducing Dianne Myles

What does it mean to lead with purpose in a world that feels increasingly divided? How do we stay true to our values while navigating uncertainty? And what if the most pressing questions of our time have answers hidden in the wisdom of those already pushing for change?Welcome to Mission Forward, where each week Carrie Fox brings you into conversation with the thinkers, builders, and changemakers reshaping the way we lead.This season, we explore the deeper questions of leadership—the kind that don't come with easy answers. We'll challenge the idea that leadership is about what we achieve, rather than what we give. We'll ask what tomorrow's historians might say about the choices we make today. We'll break down the dangers of working in silos and why collaboration is the key to progress. And we'll examine why listening—truly listening—is one of the most powerful tools a leader can wield.If you've ever felt the weight of responsibility as a leader, if you've ever wondered how to turn intention into impact—this is your show. Because leadership isn't meant to be a solo act.New episodes drop starting March 13. Subscribe now, and let's move forward—together. (00:00) - Welcome to Mission Forward

In this week's rebroadcast from Season 8, we ask an important question: How should your organization thoughtfully adopt artificial intelligence (AI) in ways that enhance instead of displace the human workforce? Carrie sits down with SHRM's George Rivera, a person uniquely qualified to take on these questions as we look out on the horizon toward the future of work.“AI plus HI equals ROI,” says George Rivera, Senior Vice President of SHRM Enterprise Solutions, "The magic lies in working together. And, frankly, it's not just us that believe it. If you really look back at any of the AI advancements we've had over the last 20 or 30 years, that concept has always shined through."Rivera stresses the importance of aligning an organization's AI strategy with its culture. Rather than wholesale technology replacement of workers, Rivera advocates an "augmented intelligence" approach where AI supplements and supports employees. "We believe every organization has a unique culture to them and so each organization has to determine how AI is going to play and should play a role within that culture."Key themes discussed in this wide-ranging conversation include using AI ethically, with Rivera noting the risk of perpetuating bias and emphasizing customizing implementation around an organization's unique culture. Rivera also talks about how AI can increase productivity and strengthen relationships by streamlining tedious tasks and providing insights into employee engagement. Additionally, he covers how AI can reinforce skills training and institutional knowledge, acting as a tool to augment human intelligence. Rivera shares valuable perspective on both the promise and pitfalls of workplace AI. He advocates thoughtful adoption focused on enhancing human potential. Organizations must approach AI as a tool, not a panacea, and remain vigilant about its risks. "Ultimately, we find that it's important for organizations to be good stewards of their capital and make sure that they're getting the best impact or the best out of their employees that they possibly can."This is just part one of Carrie's conversation with George Rivera. Our great thanks to him, and the SHRM team, for making this set of conversations possible.Sponsor: SHRMSHRM provides solutions for 95% of Fortune 500 companies to transform talent management, accelerate executive development, elevate workplace culture, and build inclusive workplaces. SHRM promotes diversity, equity, inclusion, and belonging while advancing women leaders to construct better workplaces. Mission Partners routinely consults SHRM first when facing HR and best practice challenges and we're thrilled to be able to work with SHRM as the sponsor of this week's episode. Learn more at SHRM.org. (00:00) - We're on a break! (00:43) - Welcome to Mission Forward (04:47) - AI in the Workplace (09:43) - SHRM's Latest Research (12:04) - AI, Biases, and Equity (15:37) - Four Ways Companies can Benefit from AI (23:02) - Resources ... and a cinematic call to action

Michael Gordon Voss is publisher at Stanford Social Innovation Review (SSIR), and in this week's rebroadcast from Season 6, the conversation is all about trust.See, Micheal has spent the last few decades building relationships of trust between his publications and his reading public. That experience has made him an expert in a few key areas we're eager to explore this week. What is the role of curation when it comes to using news and information in building and maintaining trust with your audience? How does the broader social sharing economy impact our ability to impact change? What is the value of a publication in an information economy that is so challenged for trust between publisher and reader right? We explore those areas and more this week.A little about Michael: before joining SSIR, Michael was Vice President, Associate Publisher, Business Development & Marketing for Scientific American, based in New York City, where he drove commercial marketing and brand strategy, strategic partnerships, sponsorships, and new product development. His career in digital and traditional media has spanned nearly two decades and a wide array of titles and companies, including Newsweek, Meredith Corporation, and George magazine.Over the course of the show, we make reference to a few stories that make for appropriate follow-up from the pages of SSIR."Change is Worth the Risk" by Mauricio Miller"The Four Principles of Purpose-Driven Board Leadership" by Anne Wallestad"The Next 10 Years of Impact Investment" by Yasemin Saltuk Lamy, Christina Leijonhufvud & Nick O'Donohoe"Coming Together from a Place of Strength, Not Weakness" by Carrie FoxIf you've never had the opportunity to hear from Michael directly, we're honored and thrilled to bring him to you this week. His work is the foundation for thought-provoking exploration for our growth as communicators while guiding organizations to move their missions forward. Our great thanks to Michael for joining us this week on the show. (00:00) - We're on a break! (00:42) - Sponsor: Unit Of Impact – Promo Code EARLYBIRD2024 (01:23) - Welcome to Mission Forward (02:58) - Introducing Michael Gordon Voss (08:50) - Understanding Social Innovation (11:42) - Weighing in on "Expertise" (14:38) - Innovation Across Communities (21:32) - Communications Challenges (27:21) - Measuring Impact (32:17) - Finding Hope (36:14) - Learn More (37:38) - Special Interview: Unit of Impact

If you're a regular listener to this show, you know that our conversations run the gamut; from interpersonal communications to corporate communications, we're interested in communications that change lives. In this rebroadcast from season six, we're going even bigger. Jeff Caporizzo is Senior Partner and Executive Creative Director at ICF Next, an agency dedicated to “Next-level participation.” That sounds like a big promise in today's connected communications economy, but take a look at some of their work and you'll see just how action backs the language. Jeff joins Carrie Fox today to talk about the power of mass communications and advertising to inform viewpoints, behaviors, and narratives, and even disrupt false or negative narratives. No time like the present, right?Jeff is a creative storyteller. He has used his craft for good over the years, and in campaign after campaign, he's helped his clients grow through challenging — even uncomfortable — lessons about the way they use language, image, and spokesvoices to tell the stories of their brands for the better. So, welcome to this conversation about message, power, and justice, all seen through the lens of the ad. Thanks to Jeff for his time and contribution to this conversation. We can't wait to see what he creates next. (00:00) - Welcome to Mission Forward (01:11) - Making Time • Finding The Words (07:06) - Introducing Jeff Caporizzo (16:30) - Understanding Design and How it can Change Narrative (19:42) - Designing Across Cultures (23:18) - Finding Your Spokesperson (31:26) - Power of Real Voices (33:26) - Finding Hope

Change. Enigmatic. Unpredictable. These days, it feels like the uninvited guest that overstays its welcome, disrupting our carefully constructed routines. But what if, hidden within the debris of the familiar, lies the seed of something truly remarkable?In this season finale of Mission Forward, Carrie explores the often-uncomfortable reality of transformation. She shares the story of a non-profit CEO whose outward success masked a period of intense internal change, illustrating a powerful truth: sometimes, detours and unexpected roadblocks are precisely what propel us forward. Think of Bob Ross and his "happy accidents"—those unexpected brushstrokes that transform a canvas. It's this same wisdom that, when applied to organizational change, suggests that seemingly negative events can be remarkable catalysts for growth.So, embrace the fork in the road. Embrace the unknown. The most rewarding journeys are often the ones for which we never prepared a brief.Thank you for joining us this year and this season, and from all of us here on the Mission Forward team we wish you a rich, rewarding, and restful holiday. See you in 2025! (00:00) - Welcome to Mission Forward

Imagine this: a workplace where every decision is transparent, every policy is fair, and every employee feels like they belong. Sounds utopian, doesn't it? Yet, this isn't a fiction—it's a framework, one that Allison Wyatt is helping organizations build. This week, Carrie sits down with Allison for a journey through the mechanics of equity in the workplace, and the surprising ways clarity, consistency, and inclusion can shape not just organizations, but entire sectors.Allison is co-founder of Edgility Consulting and has spent years unraveling what makes workplaces thrive, and what makes them falter. Her findings? They're as provocative as they are practical. From the hidden power dynamics of HR to the unspoken biases baked into holiday calendars, Allison reveals what most leaders miss: that equity is a disciplined practice requiring honesty, humility, and a willingness to embrace complexity.Carrie and Allison explore the emotional glue that holds employees to an organization—and the bug repellent that drives them away. Why do compensation policies, even when competitive, often leave staff feeling dissatisfied? How can leaders balance the chaos of today's world with the need for stability? And what happens when you bring faith into the diversity, equity, and inclusion conversation?So join us this week as Carrie and Allison unpack the hidden architecture of equitable workplaces. Whether you're a CEO, an HR manager, or simply someone who cares about building better organizations, this conversation is important. Because in a world of uncertainty, one truth remains: when you prioritize clarity, fairness, and belonging, you don't just improve your workplace—you transform it.This episode is sponsored by Edgility Consulting. Learn more about their incredible work in team development, compensation planning, and beyond at EdgilityConsulting.com. (00:00) - Welcome to Mission Forward (01:20) - Introducing Allison Wyatt from Edgility Consulting (03:14) - Organizational Trends From Edgility (07:28) - Leadership Responsiveness (10:02) - Best Practices: HR (14:01) - DEI (19:14) - Impact (21:35) - Pillars of Equity (27:25) - What comes in the new year (31:44) - Sponsor: Edgility Consulting

It's the season for gratitude and reflection. But also, a day for taking stock. As we gather with loved ones, it's worth considering the subtle shifts happening beneath the surface of our communities. The connections that bind us, the acts of generosity that fuel positive change—these are the things that deserve our attention.Ten years ago, nonprofits, the tireless champions of our communities, began to sense a change in the air—a moment of pause, a desire to understand the evolving landscape before taking the next step, a perfectly reasonable response to a world in constant flux.This week, Stacy Palmer, CEO of The Chronicle of Philanthropy, sits down with Carrie to explore the evolution of this space. They explore the findings of the Generosity Commission, acknowledging the dip in traditional giving and volunteering while also recognizing the rise of new forms of engagement. The landscape of giving is changing, and that presents both challenges and opportunities.Amidst this evolution, inspiring figures like Melinda Gates and MacKenzie Scott emerge as trailblazers, reshaping the philanthropic landscape with their bold and transformative giving. They shine a light on the often-overlooked, demonstrating that philanthropy can be a powerful catalyst for positive change, especially when it embraces innovation and challenges traditional norms.How do we ensure that positive momentum continues? Stacy offers a balanced perspective. She celebrates the progress made while also encouraging us to remain vigilant and adaptable. The insights from 1989, when the Chronicle of Philanthropy first highlighted the need for philanthropy to embrace a multicultural America, still resonate today.Carrie and Stacy explore the delicate balance between thoughtful planning and decisive action. They discuss the All In By April campaign, a compelling example of how accelerating philanthropic giving can empower positive change, particularly in support of democracy. This story of proactive engagement is a testament to the power of foresight and collaboration.This week invites you to reflect on each of our own contributions to the story of generosity. Are we building meaningful connections or simply going through the motions? Are we embracing new approaches or clinging to outdated models? The answer, as Carrie and Stacy reveal, lies in the power of relationships, the courage to speak up, and the unwavering commitment to move missions forward together.Links & NotesThe Commons (from the Chronicle of Philanthropy)The Generosity Commission reportGiving TuesdaySolutions Journalism NetworkAll In By April campaign (00:00) - Welcome to Mission Forward (01:58) - Introducing Stacy Palmer (04:28) - Journey into Non-Profit (09:51) - The Generosity Crisis (18:04) - Is Philanthropy Ready for Multi-Cultural America?

This week on the show, Carrie sits down with Pulitzer Prize-winning journalist Tina Rosenberg for a third time to assess the surprising power of solutions journalism. Of course, it wouldn't be a conversation about the news media if it didn't discuss the curious patterns of polarization, exploring how our perceptions of division might be more amplified than reality indicates. Tina, co-founder of the Solutions Journalism Network, argues that the news, in its relentless focus on the negative, can actually distort our understanding of the world. It's a paradox: the very medium meant to inform us contributes directly to our skewed perspectives.Through her own work, Tina is actively reshaping the narrative. With tens of thousands of journalists now trained in solutions reporting, she and her colleagues are pioneering a new approach – one that investigates what works rather than solely focusing on what's broken. It's not about Pollyannaish optimism or ignoring bad news; it's about rigorous reporting on solutions, examining their effectiveness with the same scrutiny typically reserved for exposing flaws.Carrie and Tina discuss the unexpected ripple effects of this shift, from happier journalists to a renewed sense of purpose in the newsroom. They explore the subtle art of listening, the power of asset-based framing (championed by Solutions Journalism Network board chair, Trabian Shorters), and the vital role of community engagement. This isn't just about journalism; it's about how we understand and address the challenges facing our society. Tune in to discover how a different kind of storytelling can lead to a more nuanced, and ultimately more hopeful, view of the world.Links & Notes:Solutions Journalism NetworkComplicating the Narratives ProjectSolutions Story Tracker (00:00) - Welcome to Mission Forward (01:32) - Introducing Tina Rosenberg (02:02) - Polarization (05:04) - Solutions Journalism Network (14:23) - Going Where the Mission Requires

Two builders walk into a podcast studio… no, seriously. This isn't the start of a joke, but the beginning of a deeply fascinating exploration into the very architecture of social change. We're talking about the kind of change that doesn't just rearrange the furniture, but rebuilds the house from the foundation up. And that, my friends, is a far more intricate and precarious undertaking.This week on Mission Forward, we're joined by not one, but two remarkable individuals who embody this spirit of courageous construction. Stacey Palmer, editor of The Chronicle of Philanthropy, sets the stage  introducing Eboo Patel, founder of Interfaith America, and Iara Peng, the visionary behind JustFund. Together, Eboo and Iara paint a vivid picture of what it truly means to build a more just and equitable world. They share their hard-won wisdom, gleaned from years of experience battling bureaucratic inertia and challenging deeply ingrained biases. Eboo recounts his early struggles navigating the labyrinthine world of philanthropic gatekeepers, a story that resonates with anyone who's ever dared to dream big. Iara, meanwhile, offers a glimpse into the future of giving, where technology empowers donors to align their actions with their values, transforming philanthropy from a passive act of charity into a dynamic force for change.This episode is a call to action, a reminder that we all have a role to play in building the world we want to see. Grab your metaphorical hardhat and join us as we architect social innovation with two of the most inspiring builders of our time.Links & NotesInterfaith AmericaJustFundWe Need to Build by Eboo PatelThe Chronicle of PhilanthropyThis episode is brought to you by Reconsidered Change Hub. You don't have to go it alone. (00:00) - Sponsor: Reconsidered Change Hub (00:37) - Welcome to Mission Forward

It's election season. The air crackles – a strange cocktail of anticipation and apprehension. We're drowning in pronouncements, predictions, and the ever-present din of commentary. But what if the key to navigating this volatile landscape isn't about shouting louder but listening deeper?On this episode of Mission Forward, we explore that very question with Jennifer Brandel, a process innovator and co-founder of Hearken. Hearken helps institutions truly hear their audiences. Brandel's background, spanning from NPR to the New York Times, gives her a unique vantage point. She's not just a theorist; she's wrestled with these challenges in both her professional and deeply personal life. Our host this week is our own Brian Fox, chief strategy officer at Mission Partners, a native at navigating volatile landscapes himself.Together, they unpack the surprising power of curiosity and deep listening, especially when the stakes are high. Think of a surgeon in the operating room: skilled hands guided by intense focus and precise observation. Or a negotiator: not bulldozing, but listening, seeking the subtle cues that can de-escalate a challenging conversation. In the chaotic aftermath of a natural disaster, it's the quiet acts of empathy and connection that rebuild shattered communities.So why, when it comes to the equally turbulent terrain of politics, do we so often resort to the verbal equivalent of a sledgehammer?Brandel and Fox share how we can move beyond the echo chambers and engage in meaningful dialogue, even – perhaps especially – with those with whom we vehemently disagree. They explore the difference between listening to respond and listening to understand. They shine a light on the subtle art of “looping,” a technique that can transform heated debates into opportunities for genuine connection, and reveal how organizational values, when they're more than just empty slogans, can serve as a compass in moments of uncertainty.This isn't just about surviving the election; it's about building a more resilient, empathetic, and ultimately, more democratic society. Join us as we uncover the hidden power of listening in a world that desperately needs to hear.Links & NotesHearkenAmanda Ripley's High ConflictSlate's How To Podcast (Two-Part Series with Jennifer Brandel)Monica Guzman's I Never Thought of It That WayBraver AngelsJohn Paul Lederach's Pocket Guide to Facing Down a Civil War (00:00) - Welcome to Mission Forward (01:14) - What to Say (04:38) - Curiosity and Depp Listening

In a world grappling with declining trust in institutions, businesses face increasing pressure to become agents of societal change. This episode of Mission Forward explores this evolving dynamic with Sarah Schwimmer, co-lead executive at B Lab Global, the non-profit behind the B Corp movement. Host Carrie Fox cedes the interviewing chair to her colleague, Bridget Pooley, Mission Partners' chief operating officer, for a deep dive into the forces reshaping corporate responsibility.They explore the Edelman Trust Barometer's findings, revealing a fascinating dynamic: as trust in traditional institutions wanes, the pressure mounts on businesses to step up. Sarah highlights the B Corp movement's explosive growth as evidence of this trend, with thousands of companies seeking ways to balance purpose and profit. She shares compelling examples of B Corps actively engaging in their communities, like Legacy Vacation Resorts' efforts to empower employee voting.The conversation also touches on the crucial issue of shareholder vs. stakeholder capitalism. Is simply declaring a commitment to all stakeholders enough? Sarah and Bridget discuss the importance of accountability and the role of B Lab's rigorous B Impact Assessment in driving real change.Finally, they explore the age-old tension between mission and profit. Can businesses truly prioritize both? Sarah showcases Patagonia as a shining example of a company successfully integrating purpose and profitability, highlighting innovative ownership models that prioritize long-term mission. The landscape for businesses is complex, but there is always room to become true forces for good.

As Election Day looms, anxieties run high. How can we navigate the uncertainty and potential chaos surrounding this pivotal moment for American democracy? Carrie Fox, CEO of Mission Partners, sits down with Joe Goldman, president of Democracy Fund, and Crystal Hayling, Democracy Fund board member, to explore these critical questions.Drawing on their recent paper, "On Black Swans, Gray Rhinos and the 2024 Election," Joe and Crystal offer a framework for resilience in the face of unpredictable events. They emphasize the importance of listening to frontline communities, who often recognize the warning signs of looming threats – the "gray rhinos" – long before they reach the mainstream, highlighting the overturning of Roe v. Wade as a prime example, noting that activists on the ground had foreseen the danger and stressed the critical link between voting rights and reproductive rights.The conversation turns toward the concerning rise of political violence, a potential gray rhino demanding attention. Joe and Crystal underscore the importance of heeding the alarms raised by those most vulnerable to such threats, emphasizing that preparedness is not about predicting the future, but about empowering communities to respond effectively.They discuss the crucial role of philanthropic funding in supporting these efforts. Crystal advocates for general operating support, giving organizations the flexibility to adapt to evolving challenges. They champion the "All By April" campaign, which encourages early funding disbursements to maximize impact, and introduce a new initiative, "Election Day to Every Day," aimed at providing sustained support beyond the election cycle. This sustained support is vital, they argue, particularly given the possibility of delayed election results and the need for ongoing work to protect democratic integrity.Finally, the fundamental question: Is American democracy possible? They agree that its survival depends on active engagement and a commitment to building a more inclusive and just system and urge listeners to join the fight. The responsibility for safeguarding democracy rests with all of us.Links & NotesDemocracy Fund's "On Black Swans, Gray Rhinos and the 2024 Election"Solidair Network and the Movement Protection Fund"All By April" campaign"Election Day to Every Day" campaignDemocracy Frontlines Fund

The Supreme Court's decision on affirmative action sent shockwaves through institutions across America, leaving many wondering about the future of Diversity, Equity, and Inclusion (DEI) initiatives. Is DEI dead? Or is it simply evolving?On this episode of Mission Forward, Carrie Fox dives into this complex landscape with communications experts Nimra Haroon and Faith MacIver. Nimra, a cultural strategist and communications manager for Mission Partners, and Faith, Senior DEI Manager at Edelman, unpack the nuances of recent legislation and its impact on the workplace. They dissect the tension between a widespread commitment to DEI values and the growing anxieties around legal risks.This isn't just a legal issue; it's a communication challenge. Carrie, Nimra, and Faith explore how companies are responding to criticism and offer actionable strategies for moving forward. They delve into the critical distinction between "risky" and "safe" DEI practices, providing a framework for organizations to navigate this uncertain terrain.This conversation goes beyond buzzwords and platitudes. It's a pragmatic and insightful discussion about building truly inclusive workplaces that benefit everyone. Tune in to discover how to keep DEI initiatives alive and thriving in a post-affirmative action world.Links & NotesMission Partners: Equity Action PlanDitch the DEI Speak • Finding the WordsAdvancing DEI Initiative • Meltzer Center for Diversity, Inclusion, and Belonging

In a world increasingly fractured, whispers of civil unrest grow louder. Dr. John Paul Lederach, a veteran peacebuilder with decades of experience in global conflict zones, offers a stark yet hopeful message: the antidote to escalating tensions lies not in grand pronouncements but in the quiet power of human connection. This week on Mission Forward, Lederach shares insights from his new book, Pocket Guide for Facing Down a Civil War, a timely and urgent call to action for a nation teetering on the edge.Lederach's work isn't about predicting the future; it's about recognizing the patterns of the past. He draws parallels between the volatile political climate in the US and the conflicts he's witnessed around the world, highlighting the insidious nature of dehumanization and the urgent need for rehumanization. He argues that we must move beyond "listening with our eyes," judging individuals based on their affiliations, and instead engage in deep, radical listening that acknowledges the shared humanity beneath the surface of disagreement.Lederach introduces the concept of "watching our pockets," a metaphor for cultivating local, grassroots movements for peace. He argues that lasting change emerges not from top-down decrees but from the interconnected web of relationships within our communities. He challenges listeners to consider: who do we know? How can we connect with those just outside our comfort zones? How can we build alliances around shared values and goals?The conversation isn't about finding easy answers or quick fixes. It's about cultivating the courage to start, the willingness to listen deeply, and the perseverance to stay engaged, even when the path forward seems uncertain. Lederach's message is a potent reminder that the future of our democracy rests not in the hands of politicians or pundits, but in our own capacity for empathy, connection, and the unwavering belief in the possibility of a more peaceful future. In a world where division seems inevitable, Lederach offers a powerful alternative: the possibility of building peace, one conversation, one relationship, one pocket at a time.Don't forget, you can download Pocket Guide for Facing Down a Civil War free on his site, or pick it up on Amazon right here.  (00:00) - Welcome to Mission Forward

Last week, I joined dozens of university leaders as they honed skills to navigate political conflict on campus. It was a preventative measure, really, to support their soon-to-return students through the remainder of this election season, and to help one another maintain open and peaceful dialogue across contested issues. We learned a very powerful lesson. This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week. (00:00) - Join us for Mission Forward Live! October 9, 2024 • missionforward.us/live (01:05) - Common Ground

In a world drowning in information, where every click and scroll can lead us further down a rabbit hole of misinformation, what is our cultural and intellectual lifeline?This week on Mission Forward, Carrie Fox swims the turbulent waters of local news with Michael D. Bolden. He serves as the Executive Director & Chief Executive Officer at the American Press Institute, and he's not here to talk about headlines and deadlines. He's here to talk about the very oxygen of democracy – the free flow of information and how we've let ours become polluted.Bolden shares his deeply personal journey, from a childhood steeped in the wisdom of diverse media sources to his current mission of rescuing local journalism from the clutches of apathy and distrust. But this isn't just another lament for the dying days of print. This is a call to arms. Bolden throws down a gauntlet, challenging the very notion of "audience." He speaks of forging genuine connections, of weaving newsrooms into the very fabric of the communities they serve. He paints a picture of journalists not as detached observers but as engaged citizens, listening intently to the whispers and shouts of the people they represent. It's a radical shift, reimagining the relationship between the informed and the informers.The American Press Institute, under Bolden's leadership, isn't just patching up the cracks in the foundation of local news; they're rebuilding it from the ground up. He reveals their secret weapon: a laser-focused mission to create news organizations that are not just surviving but thriving. He speaks of resilience, of adaptability, of the courage to pivot in the face of relentless change. Along the way, he hints at exciting new initiatives, veiled in a touch of journalistic mystery, promising a future where local news is not just relevant but essential.As the looming shadow of a pivotal election descends, Bolden offers a glimmer of hope. He sees newsrooms embracing flexibility, thinking beyond the immediate frenzy, and laying the groundwork for a future where trust is not a luxury but the bedrock of our democracy. He reminds us that the work doesn't end on election night; it's a continuous conversation, a constant striving to build bridges and illuminate the path forward. This episode is a stark reminder: we cannot afford to be passive consumers of information. The future of our communities—and our democracy itself—depends on it.We are grateful to Michael and the American Press Institute for their generosity in making this conversation possible. (00:00) - Welcome to Mission Forward (06:50) - Local News and Democracy (08:46) - What is The American Press Institute? (11:27) - Change, Challenge, and Opportunity (15:38) - The Relationship Gap (18:58) - A Focus on Mission (20:44) - Hope (23:08) - Closing Thoughts On October 9, 2024, we will gather for a virtual half-day conference to explore how leaders across sectors are navigating changes, challenges, and opportunities, and we'll bring wide-lens context to many of today's most pressing issues. Reserve your spot today, as space is limited.

This week, Carrie Fox sits down with Jim Link, Chief Human Resources Officer for SHRM, to discuss the growing issue of workplace incivility and how to foster a culture of respect and inclusion.Link shares startling statistics from SHRM's research, revealing that two-thirds of employees have witnessed acts of incivility in the workplace within the last six months, with 50% experiencing it in the last week alone. He emphasizes the importance of creating a balanced "four-legged stool" of workplace cultures: collaboration, learning, innovation, and inclusion.To combat the rise of incivility, SHRM has launched the "1 Million Civil Conversations" initiative, aimed at encouraging respectful dialogue and interactions among colleagues. Link discusses the overwhelmingly positive response to the campaign and the creative ways organizations are implementing the "Cards Against Incivility" toolkit to promote civility.Tune in to learn more about how you can contribute to a more civil and inclusive workplace, one conversation at a time. SHRM's resources and toolkits are available for download at SHRM.org. Join the movement by using the hashtag #CivilityAtWork. (00:00) - Summer at Mission Forward (00:58) - Sponsor: SHRM.org (01:45) - Welcome to Mission Forward (03:16) - Introducing Jim Link (07:01) - DEI (19:39) - Trust (31:05) - Extreme Listening (35:55) - Sponsor: SHRM — Civility is a Cornerstone of Workplace Culture

Nicole Lynn Lewis is the founder and CEO of Generation Hope and an incredible leader in the fight against poverty and the stigma surrounding it. Her specific area of focus? Teen mothers.You see, Nicole is a former teen mother herself, rocked by this sudden life change that upended her life at a young age. But she was able to rebound, to put herself through college with a three-month-old daughter along for the ride."... across higher education, about one in five undergraduate students across the country are parenting. It's almost five million students," she says. "It is an invisible population ... a population more likely to be women and women of color, particularly black women."Nicole decided to do something. She wrote a book, Pregnant Girl: A Story of Teen Motherhood, College, and Creating a Better Future for Young Families, and Generation Hope was born. It's a nonprofit dedicated to supporting teen parents and their children through mentorship, emotional support and guidance, and financial resources they need to thrive through college and kindergarten, a two-generation solution to poverty.Nicole's story is amazing, inspiring, and challenging all at once. Join us and hear how her story truly shaped the future of this movement. Our deep thanks to Nicole for joining us on Mission Forward. (00:00) - Welcome to Mission Forward (03:24) - A Story that Launched a Movement (11:12) - Exploring Champions (14:16) - The Invisible Common (16:50) - Making the Story Real for Those who can Make Change (21:03) - Pressing Issues (24:01) - Moving Through Urgency, With Urgency, and not Against Urgency

What does it mean to orient your life around your mission? We talk about mission all the time around these parts, but when was the last time you stopped, took a deep breath, and embarked on the discernment journey around not just what you do in the world but what you want to leave behind when you're gone from it?This week, kicking off the eighth season of the Mission Forward podcast, Carrie sits down with Dr. John Izzo, author, and advisor who has dedicated his mission to helping companies and individuals find theirs. This conversation is a masterclass in vulnerability; Dr. Izzo shares how experiences from his childhood, growing up without his father, shaped his desire to help people live more purposeful lives. This led him to become a minister, get a Ph.D. in organizational psychology, and eventually advise companies on creating positive cultures for themselves.He's also a leading trend-spotter and shares with Carrie major trends he sees in business and society: rethinking our relationship to work and seeking more meaning, the growing divide between the wealthy and others, and more. We're at an inflection point, he says, where we could create a more regenerative society or head down a darker path. The choice is made by the cultures we create.The bottom line, according to Dr. Izzo, is this: "Ultimately, the only thing that's going to matter to you is what you wound up giving the world, not what you wound up taking from it." We're deeply grateful to Dr. Izzo for sharing his time and attention with our Mission Forward community.  (00:00) - Welcome to Mission Forward (02:34) - The Life and Good Work of Dr. John Izzo

This episode is sponsored by Edgility Consulting.How can leaders of social impact organizations build equitable pipelines of leadership to sustain their missions? That is our central question this week as Carrie Fox sits down with Christina Greenberg, Co-Founder and Managing Partner of diversity-focused talent management firm Edgility Consulting. It's a question that begs us to examine all our best practices for succession planning and talent development to ensure organizations stay true to their values over time.When most organizations start planning for succession, it is often too late, Greenberg explains. Succession planning must start years in advance with strategic talent management - identifying core competencies for roles at every level and systematically developing staff. Just as we plan for communications risk scenarios, leaders should have multiple potential successors identified by giving them concrete experiences to demonstrate readiness. With an intentional focus on competency gaps and development areas, organizations can build diverse benches of potential leadership.How can social impact organizations close skills gaps in order to nurture well-rounded leaders? Where are potential successors today, and what experiences do they need to get them ready? How can succession planning apply to all levels? True succession planning requires looking beyond ego to the future health of the institution and its social mission. As Greenberg says, “What I would just tell people about this process is it's hard and daunting and scary, but just take it in bite-sized pieces."We just scratch the surface of Christina's expertise in nonprofit succession planning and talent development. The bottom line: building an equitable leadership plan for the long term requires leading with values first, and letting the right people with the right skills rise to meet them. Our great thanks to Christina and Edgility Consulting for their partnership in this conversation! (00:00) - Welcome to Mission Forward (01:31) - Introducing Christina Greenberg (11:13) - The Boomerang CEO (19:00) - Succession (25:59) - What are the Next Steps? (29:08) - A final note of Hope (30:26) - Sponsor: Edgility Consulting

We're revisiting one of our favorites this week as Reverend Ronnie Galvin discusses the importance of community and how it is not a physical place but a set of practices. He shares his journey through social change and community building, and highlights the role of community in fostering justice, equity, and sustainability.Community, says our guest this week, is not a place. It's a practice. It is a practice of authenticity, vulnerability, mutual support, and accountability in creating meaningful connections between each and every one of us. And he should know. He's dedicated his life and career to helping others challenge assumptions and daring to dream of a new future together. We welcome Rev. Ronnie Galvin to the show this week to share his journey through social change and community building. He's an incredible advocate and change agent, and, in spite of the challenges and strife he sees around us today, he's also an optimist: "I fundamentally believe that our capacity to solve the biggest problems in front of us is directly related to the experience and the practice of community that we engage in with each other in a world where it feels like everything is falling apart." His current enterprise, Communivation, is an embodiment of his passion for aiding people, organizations, and movements to convene and generate transformative ideas for community experience and practice. Despite the despair and angst felt in these challenging times, Galvin expresses his firm belief in the power of community to solve the biggest problems faced by society and "to interrogate our current reality fiercely and lovingly, but also dream about and reimagine and practice the future that we want together." The conversation is a powerful reminder of the role of community in fostering justice, equity, and sustainability. Thank you, Reverend Galvin, for joining us on Mission Forward. (00:00) - Welcome to Mission Forward (01:33) - Introducing Reverend Ronnie Galvin (07:45) - The Possibility of Community (11:05) - Sponsor: CommonHealth ACTION EDI Training Institute (12:20) - Communivation (21:27) - Values & Beliefs

It's natural to bend toward hopelessness in heightened moments of stress and uncertainty. In those moments, I invite you to seek solid grounding in the things that you know for sure. This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward

Polarization. It's all around us. Humans are feeling less connected to their neighbors and more attached to their screens and data. Political affiliations have created new divides, and even as workplaces become more diverse, many report feeling lonelier than ever. We at Mission Forward believe there's another way.This week, Carrie Fox sits down with Mission Partners' Chief Operating Officer Bridget Pooley and Chief Strategy Officer Brian Fox to explore how connections can be strengthened in the workplace and beyond. Recorded in front of a live audience, they discuss practical strategies for bridging divides and leading by example.The conversation covers the importance of shifting perspectives, building empathy, and finding common ground—without necessarily seeking 100% agreement. Pooley and Fox share examples of facilitating understanding across age groups and challenging communication norms to foster more inclusive cultures.They also highlight the power of storytelling as a tool for connection and the need for leaders to create spaces for people to share their experiences. Ultimately, this is a conversation about hope that we can bridge the gaps that divide us with intentional adjustments to how we engage with one another.Links & NotesDigital Body Language: How to Build Trust and Connection, No Matter the Distance by Erica Dhawn (00:00) - The Mission Partners Team (02:21) - Welcome to Mission Forward

Whether you lead an organization, a team, a project, or a phone call, your behavior sets the tone. Practice showing resilience, staying calm under pressure, and demonstrating care for others, even in challenging times, as those leadership skills can inspire others to do the same. But if you lament your current-day leadership, ask yourself: Who is the leader you really need right now? This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights direct to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward

This week on Mission Forward, Carrie Fox sits down with Dana Snyder, a digital strategist for nonprofits and the CEO and founder of Positive Equation. Snyder, who has supported organizations like Movember, Dress for Success, and American Idol, shares her insights on how nonprofits can effectively reach new audiences in the ever-evolving digital landscape.Consider, for example, the importance of strategic investment in social media. How are organizations to determine which channels to focus their resources on based on their values and target audience? Snyder emphasizes the significance of data-driven decision-making, recommending tools like Google Analytics and Microsoft Clarity to understand how visitors interact with an organization's website and social media channels. But more importantly, she highlights how most individuals are tilted toward good, and that your audience might just be comfortable in large numbers on platforms you personally find misaligned with your own values. Throughout the episode, Snyder stresses the importance of being genuinely social on social media platforms, creating platform-specific content, and fostering meaningful connections with followers. She suggests that organizations consider hiring virtual assistants to manage their social media presence if it aligns with their budgets and priorities.The conversation also touches on the role of artificial intelligence in content creation for nonprofits. Snyder offers practical advice on how to train AI tools to generate relevant and engaging content while staying true to an organization's mission and values.For nonprofits looking to make the most of their social media efforts, this episode of Mission Forward offers valuable insights and actionable tips from a seasoned digital strategist. Our great thanks to Dana for helping us to navigate the digital landscape authentically. (00:00) - Ask Carrie! (02:32) - Welcome to Mission Forward (03:17) - Introducing Dana Snyder (09:48) - Is the wide net a positive strategy? (15:07) - The AI Challenge (19:15) - Revenue v Values (21:24) - Making the Most of Social (25:16) - Getting Closer to Your Audiences

“Only the soul that ventilates the world with tenderness has any chance of changing the world.”Those are the words of Father Greg Boyle, a Jesuit priest and founder of Homeboy Industries, the largest gang intervention, rehabilitation, and re-entry program in the world. If you're not familiar with Father Boyle or his remarkable collection of books, watch this 11-minute video of him addressing the students of Notre Dame in 2017.  As Stephanie Bai of The Atlantic wrote recently, “Boyle's singular gift is his ability to see—and communicate—the best of humanity in those who are often considered the worst of it.”Incivility at work is an intensifying reality. It can get the better of us and bring out the worst in us. This week, practice “ventilating your soul with tenderness” and work to create spaces that foster civil conversation and muscle building. I think you'll find the whole team gets stronger as a result.This week's episode comes from the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward (01:13) - Civility at Work (05:40) - Sponsor: As a Chief of Staff

According to SHRM research, there are over 67 million acts of incivility happening at work every day. Our guest this week argues that the fabric of how we treat each other is starting to unravel - with serious consequences for employee mental health, productivity and company culture. But there's hope: change can start with each of us, one interaction at a time.Tina Beaty is Chief Brand and Marketing Officer for SHRM and this week, she sits down with Carrie to dive into SHRM's new civility index and campaign aimed at empowering managers and employees with the tools to handle uncivil behavior and engage in respectful dialogue, even on controversial topics. They explore how generational differences, polarizing political issues, and the stresses of the past few years are playing out at work.Rather than waiting for elected officials or senior leaders to set the tone, Beaty encourages listeners to take ownership of their own conduct. "Every single interaction is a decision," she reminds us. With empathy, positive intent, and a commitment to open and honest communication, Beaty believes workplaces can become a model for the civil society we wish to see.This is a discussion on the small choices that can make a big difference in transforming workplace culture. Disagree better, assume positive intent, and be the civility we seek - it may be the solution we need to create more productive, psychologically safe, and human-centered places of work.This episode is sponsored by SHRM.org. (00:00) - Welcome to Mission Forward (03:22) - Introducing Tina Beaty (05:45) - About The Civility Campaign (17:02) - Connecting Across Divides

In a world where incivility seems to be on the rise, both in our personal lives and in the workplace, how can we, as individuals, make a difference? Emily Dickens, Chief of Staff, Head of Government Affairs, and Corporate Secretary for SHRM, believes the answer lies in practicing civility—one conversation at a time.This week on Mission Forward, Carrie Fox delves into the power of civility with Dickens. They explore how simple acts of kindness, empathy, and grace can transform workplace cultures and why HR professionals play a critical role in driving this change.Dickens shares personal anecdotes from her unconventional career journey, highlighting how access to education and mentors who believed in her potential shaped her mission to elevate the HR profession. She discusses SHRM's recently launched Civility Campaign and why leading with a "care for others" approach is far more effective than the all-too-common "self-serving" leadership style.Fox and Dickens also tackle tough questions about navigating the post-COVID workplace, balancing empathy with accountability, and the dangers of labeling others based on limited interactions. Dickens emphasizes the importance of recognizing that "we are all more than our worst thing" and giving others the grace to evolve.This is a conversation that can challenge the way you think about your daily interactions and inspire you to strengthen your own "civility muscle." As Dickens notes, even the smallest gestures can spark a ripple effect, empowering us all to build more respectful, inclusive, and thriving workplaces.This episode is sponsored by SHRM.org. (00:00) - Welcome to Mission Forward (01:44) - Introducing Emily Dickens (07:28) - The Power of Communication and the Civility Campaign (19:37) - Transparency (21:51) - Dignity and Respect (25:48) - Civil Impressions (27:56) - Action Steps (33:30) - Learn More (36:20) - Sponsor: SHRM

This week, Carrie Fox sits down with Jim Link, Chief Human Resources Officer for SHRM, to discuss the growing issue of workplace incivility and how to foster a culture of respect and inclusion.Link shares startling statistics from SHRM's research, revealing that two-thirds of employees have witnessed acts of incivility in the workplace within the last six months, with 50% experiencing it in the last week alone. He emphasizes the importance of creating a balanced "four-legged stool" of workplace cultures: collaboration, learning, innovation, and inclusion.To combat the rise of incivility, SHRM has launched the "1 Million Civil Conversations" initiative, aimed at encouraging respectful dialogue and interactions among colleagues. Link discusses the overwhelmingly positive response to the campaign and the creative ways organizations are implementing the "Cards Against Incivility" toolkit to promote civility.Tune in to learn more about how you can contribute to a more civil and inclusive workplace, one conversation at a time. SHRM's resources and toolkits are available for download at SHRM.org. Join the movement by using the hashtag #CivilityAtWork.This episode is sponsored by SHRM.org. (00:00) - Sponsor: SHRM.org (00:47) - Welcome to Mission Forward (02:18) - Introducing Jim Link (06:03) - DEI (18:41) - Trust (30:07) - Extreme Listening (34:57) - Sponsor: SHRM — Civility is a Cornerstone of Workplace Culture

After Super Tuesday polls closed as expected for a U.S. presidential election cycle dominated by a set of expected frontrunners. However, it's not particularly what's in the headlines this morning, as what is absent from them: the increasingly sharp polarization among U.S residents and the effect it is beginning to have in our workplaces.This week's episode comes from the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week.Links & NotesScience is revealing why American politics are so intensely polarizedThis episode is sponsored by AskAChiefofStaff.com.  (00:00) - Welcome to Mission Forward (07:03) - Sponsor: Ask a Chief of Staff

This week, Carrie Fox sits down with Allison Wyatt, co-founder of Edgility Consulting, to discuss the persistent wage gaps that plague our society and the bold steps required to build intentional equity in the workplace.Wyatt, whose childhood straddling two vastly different economic realities inspired her passion for social justice, shares how her firm disrupts the status quo of compensation practices by engaging entire organizations in the design process, pushing for radical transparency, and looking beyond imperfect market data. Edgility Consulting is helping clients close wage gaps and put upward pressure on salaries for undervalued roles disproportionately held by marginalized groups.However, as Wyatt notes, achieving pay equity is just one piece of the puzzle in an inherently inequitable society. Biases, stereotypes, and inflexible work cultures continue to impede advancement opportunities, especially for women. Truly sustaining progress, she argues, requires tackling these systemic barriers head-on.For organizations planning to hire this year, Wyatt offers specific recruiting advice: do your research to ensure fair offers, consider your existing staff to maintain internal equity, and, above all, strive for clarity and consistency in your compensation philosophy.Our hope, when you're finished listening this week, is that you're questioning long-held assumptions about "the way things are done," inspired to reimagine a more equitable future—one organization at a time. Join us for an unflinching look at the challenges we face and the potential for transformative change.Our great thanks to Allison Wyatt for joining us for this conversation. This episode is sponsored by Edgility Consulting. Learn more about their incredible work in compensation planning and beyond at EdgilityConsulting.com. Links & NotesLearn more about Edgility ConsultingAllison is the Founding Partner and head of Edgility's compensation practiceSuccession Planning with Edgility Consulting's Christina Greenberg (00:00) - Welcome to Mission Forward (01:07) - Introducing Allison Wyatt (02:20) - Allison's Story (07:14) - Closing the Wage Gap (16:08) - Diversity and Equal Pay (18:30) - Where do we start? (21:42) - What does change look like? (24:39) - What if? (29:16) - Sponsor: Edgility Consulting • EdgilityConsulting.com

In a nation increasingly riven by polarization and mistrust, the spirit of "civitas"—the collective body coming together for good—can feel like a distant dream. But amidst this bleak landscape, rays of hope shine through in the form of organizations like Welcoming America.This week, Carrie Fox sits down with Rachel Perić, Executive Director of Welcoming America, to discuss their new report, "The State of Welcoming." Perić shares her powerful personal story and sheds light on how creating a culture of belonging for immigrants and refugees can strengthen the social fabric of entire communities.From the economic benefits to the democratic necessity, Perić outlines the "five whys" that underscore the vital importance of the welcoming movement. She cites success stories like Dayton, Ohio, a Rust Belt city that reversed a 50-year population decline by becoming a leader in immigrant inclusion.This work is not without its challenges. Perić candidly discusses the dehumanizing narratives that scapegoat newcomers and the global forces displacing people at an unprecedented scale. Yet through it all, her message is one of determined hope: with intention and infrastructure, we can build welcoming communities equipped to meet the defining challenges of our time.Anyone yearning to rekindle the spirit of civitas in an age of division, this is your episode. It will leave you inspired by the power of human connection and moved to join the growing chorus of upstanders working to ensure that everyone—no matter their origins—can belong and thrive in the place they call home.Our great thanks to Rachel Perić for joining us for Mission Forward this week.Links & NotesStateOfWelcoming.orgWelcomingAmerica.org (00:00) - Welcome to Mission Forward (03:14) - Introducing Rachel Perić (04:08) - Rachel's Story (07:20) - The State of Welcoming in 2024 (09:36) - Do I live in a welcoming community? (14:05) - Dayton, Ohio, 2011 (16:15) - The Five Whys (18:52) - What's in the way of welcoming work? (21:26) - Onramps to Welcoming Work

Taking action seems more complicated than in years past. As we dive into 2024, leaders are facing greater threats and barriers to change, particularly to advancing social change: from policies and lawsuits that threaten DEI practices, technological innovations that threaten workforces, political elections that threaten democracy, and extreme weather that threaten our existence. Where, then, to begin with a reinvention? This week's episode comes from the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward (04:46) - Sponsor: Ask a Chief of Staff

In a world grappling with complex challenges, corporations have the potential to be powerful forces for good. But it takes courageous leadership to set audacious goals and rally entire organizations to drive meaningful change.On this episode of Mission Forward, Carrie Fox sits down with Lisa Gibby, Deputy Executive Vice President and Chief Communications Officer at Nestlé. As the first person to hold this role, Lisa is responsible for building and maintaining trust in Nestlé's global brand across 186 markets - no small task.Lisa shares her journey from running her own small communications firm to leading anti-poverty efforts at Bono's ONE Campaign to now sitting on Nestlé's executive board and ESG council. Her story is one of pursuing purpose at every scale.Under Lisa's leadership, Nestlé has made bold moves—like being one of the first companies to publish a roadmap to reach net-zero emissions. Setting such ambitious public goals created some organizational nervousness, but it also rallied and engaged employees in a shared mission.The conversation touches on navigating complex social issues as a global company, the importance of humility and embracing failure as part of the process, and how a new generation of consumers passionate about sustainability gives hope for the future.At its core, this is a discussion about the power and responsibility of communications to drive positive impact. It's about having the courage to set big goals, the focus to build alignment and momentum, and the wisdom to know you can't do it alone. Lisa leaves us with an empowering message - that everyone has an opportunity to contribute as a force for good, and even failure is part of the journey forward.Tune in for an inspiring look at purpose-driven leadership and the role we can all play in building a better world, one bold goal at a time. Our great thanks to Lisa for joining us for this conversation. (00:00) - Welcome to Mission Forward (00:58) - Introducing Lisa Gibby (08:20) - Changing the Face of Board Leadership (12:10) - The Fine Line of Communicating Progress (18:50) - Lessons Learned (21:06) - The World Around Us, and hope for the future

We are what we eat. It's an axiom. We take it as a great truth that the better the food we take on to fuel our human engines, the better those engines shall hum. Our guest this week asks us to both embrace that truth and expand it one further: we are what our food eats.This is just one of the core principles of regenerative agriculture, a practice celebrated by our guest today. Ryan Pintado-Vertner is an activist and a strategic marketing impact expert who helps purpose-driven founders, CEOs, and their teams stay true to their mission through thoughtful marketing and business growth strategies. Ryan has also spent a good part of his career working in natural foods and consumer packaged goods and works at the intersection of what we consume and how that consumption affects our planet and our bodies.Ryan is also a noted enthusiast for the transformative potential of regenerative agriculture. Far from a niche concept, regenerative practices offer a powerful trifecta of benefits: sequestering carbon to combat climate change, producing more nutritious food, and fostering healthier ecosystems.As Ryan explains, the health of the soil is the cornerstone that enables plants to convey the best nutrient benefits to both humans and animals. He illuminates how regenerative agriculture's focus on building healthy soil can allow agriculture to become a net negative contributor to atmospheric carbon. While still in the early stages, hundreds of organizations worldwide are pioneering regenerative practices at various scales.However, regenerative agriculture is about more than just farming techniques. Ryan emphasizes how it represents a broader approach to life and relationships, one that honors the sacredness of every part of the ecosystem. Embracing regenerative principles means adding value rather than extracting it and recognizing that diversity is inherently essential for any system to thrive.As awareness of regenerative agriculture grows, it has the potential to not only heal our planet and nourish our bodies, but to profoundly reshape how we relate to one another and the natural world we inhabit. This week's show invites each of us to plant the seeds of a regenerative future, one nutrient-rich carrot at a time. Our great thanks to Ryan for joining us this week on Mission Forward.Links & NotesKiss the Ground - NetflixKiss the Ground ResourcesWhat Your Food Ate: How to Heal Our Land and Reclaim Our Health by David R. Montgomery and Anne BikléSmoketownConnect with Ryan on LInkedInBig Fight on Substack (00:00) - Welcome to Mission Forward (01:46) - Introducing Ryan Pintado-Vertner (05:18) - Regenerative Agriculture (13:13) - The current landscape... of the landscape (17:04) - The Challenge of Defining Terms (23:48) - How can we help the journey

Character building may not help you in the moment of crisis. But, what could it could do for you if you started investing back into your own character-building today? Because character-building may be the very best way to maintain your reputation for the long term.This week's episode comes from the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week.

Laurence Evans is the CEO of Reputation Leaders and a global thought leader in building trust and reputation. This week on the show, he joins Carrie for a conversation that challenges long-settled leadership assumptions.Laurence's journey into purpose-driven work began early, inspired by his father's example as a mayor who made a significant difference in their community. His experiences at Edelman, working on groundbreaking projects like the Dove Report on Real Beauty Self-Esteem and the "Dirt is Good" campaign, solidified his belief that companies can pursue a purpose while also benefiting their brand. This realization led him to establish Reputation Leaders, with the aim of helping companies build positive reputations that create a virtuous circle.Carrie and Laurence delve into the challenges CEOs face in speaking out on important issues without alienating key audiences. Laurence shares fascinating research revealing that while conversations around diversity, equity, and inclusion have increased since George Floyd's death, many CEOs lack a plan for addressing these topics. He emphasizes the importance of listening to employees, board members, and customers, as well as setting clear values and commitments to sustainability and DEI."Diversity is good for business," he says. "Why do I believe that?"First, embracing diversity opens up new, underserved markets. Second, bringing together people from diverse backgrounds leads to different perspectives and better decision-making."We rush into the emotional side of it, and we don't actually say, 'You know what? There's a very good reason why we're doing this. It's just good for business.'" The lesson, then, is that by framing DEI as a strategic business imperative rather than a moral obligation, we can more effectively communicate the value and necessity of our DEI initiatives to a broader set of stakeholders.For Laurence, leadership lessons boil down to the wisdom of everyday Americans, who increasingly believe CEOs should speak to environmental issues, refrain from taking sides on geopolitical issues, and address social issues that relate to their company's values. Put simply: "When we asked people back in November, 'What do you want companies to do most in 2024?' The answer was integrity. We just want them to do what they say."This week's show brings invaluable guidance for purpose-driven CEOs navigating a polarized world. The issues we face are many and they are significant. But if we learn anything from Laurence's experience, sometimes simple statements of authenticity—repeated clearly—are the most valuable in building trust that lasts. Our great thanks to Laurence and Reputation Leaders for making this conversation possible. (00:00) - Welcome to Mission Forward (01:06) - Introducing Laurence Evans (09:00) - The Duality of Character and Charisma (10:50) - The Data Supporting Corporate Good (23:54) - Who's doing it well?

Have you ever questioned the impact you can make as one person? What If you have a far greater influence and impact than you realize? And what if your micro-level decisions can result in powerful and positive macro-level changes?This week's episode comes from the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you'll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward