Provide: The Path to Owning It

The old saying is “people will forget what you said, people will forget what you did, but they will never forget how you made them feel.” So when the time comes to design your office and build your brand, it's important to consider more than just your color scheme and furniture. You need a deep understanding of your customers and employees, how they will use the space, and what story you're telling them. And that's where the practice of experiential design comes into play. In this episode, we're speaking with Alicia Orlando, the director of experiential design at MA Design. With a background spanning advertising, marketing, and environmental graphics, she has worked with clients like Bed Bath & Beyond, the University of Georgia, and White Castle. She focuses on creating designs that resonate on a human level by crafting thoughtful, purposeful environments that inspire and leave lasting emotional connections. Together, we'll discuss things like: How is experiential design different from regular office design? How can small business owners utilize experiential design to create a strong first impression on customers? Why is the atmosphere of an office space crucial for employee morale and productivity? How can small business owners enhance their office's welcoming energy on a budget? What are some measurable impacts that small business owners can look for after implementing experiential design? Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant's opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

They'd rather put money in savings than see a concert. They expect brands to share their worldviews. They will forgive mistakes, but NOT inauthenticity. These are just a few of the broad generalizations that Dr. Corey Seemiller has found in her studies of Gen Z. A professor and researcher at Wright State University, her insights have been featured in NPR, The New York Times, and Time Magazine, and she has published numerous works, including the acclaimed books Generation Z Goes to College and Generation Z Leads. In the global Gen Z study she led, Dr. Seemiller and her team engaged over 30,000 participants from 81 countries, making it one of the largest studies on this demographic.  Typically defined as those who were born between 1995-2010, these young people aged 15-30 constitute a growing percentage of consumer spending. And, as Gen Z comes of age, small businesses must tailor their marketing and branding to court this demographic. In this episode, we'll ask Dr. Seemiller: What are the core values and beliefs that define Gen Z? How does technology impact Gen Z's interactions with brands? How can small businesses create memorable interactions that foster loyalty? How should brands approach issues that are important to Gen Z? How will Gen Z evolve as consumers in the years ahead? Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant's opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

Whether it's the launch of a second location or a new budgeting system, implementing change in any small business can feel daunting. Institutional inertia is real, and not everyone might be on board with your vision at first. So, it's absolutely imperative that business owners rely on tried-and-true techniques in planning, communicating, and implementing change. In this episode, we're talking to Dr. Scott Leune, the founder of scottleune.com. He's a trailblazer in the field of dentistry, with a remarkable career in opening, building, and selling numerous dental practices and businesses. He has played a pivotal role in launching over 200 startups nationwide and has provided invaluable purchasing, marketing, and consulting support to more than 20,000 dentists. His highly acclaimed seminars serve as a source of advanced practice management insight for dentists across North America. We'll discuss: How to plan for major and minor changes within a small business Why communication is critical in change management What to do if there is organizational pushback to change How to track and measure the success of business change What resources business owners can use to plan for change Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant's opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

We've all heard the news stories about massive cybersecurity breaches costing big companies millions of dollars. However, the majority of cybersecurity attacks each year actually target small businesses. If you don't have a cybersecurity plan in place or know how to properly protect your data, you and your staff are easy marks for hackers to target. In this episode, we're speaking with Jim Bennett, CTO at Legend Networking, where they specialize in small business IT needs, from turnkey network infrastructure, network security, data backup and recovery, and more.  We'll discuss: How the digital landscape has evolved to make cybersecurity a top issue for small business owners Which cybersecurity threats can affect small business owners What tools are available to help small business owners manage cybersecurity How small business owners can evaluate their cybersecurity risks How small business owners can create strong passwords to protect their data Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant's opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

Most entrepreneurs begin their ownership journey with a business plan. The effectiveness and specificity of that plan can vary greatly, frequently reflecting a lack of clarity or insight. Common pitfalls include attempting to cater to a broad audience, harboring excessive optimism, or failing to thoroughly research the target market.  Ultimately, a well-defined business plan is critical to establish the trajectory of your future, including influencing your financing options. In this episode, we'll help you craft an effective business plan alongside Sean Simon, head of credit, Provide and small business. He has over a decade of experience in small business financing, both for startups and established healthcare practices, including acquisitions, additional locations, and more traditional small business financing. We'll discuss: What purposes a business plan should serve How often you should be checking and adjusting your business plan What sort of market research you should conduct What tools and resources can help you draft a business plan Why it's crucial to identify a unique value proposition, and how to do it Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant's opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

Practicing dentistry can be a challenging pursuit under any circumstances. Practicing dentistry for the U.S. Army in Iraq, however, is another level of challenging. Dr. Benjamin Taylor shares how his experience as a combat dentist forged him into the professional servant-leader he is today and prepared him for the daily demands small business owners can face. Dr. Taylor is a general dentist and has owned Dunwoody Dental Care in Dunwoody, Georgia, for nearly three years. In this episode, we're going to explore some of the lessons he's learned throughout his unique experience like: How the military influences his approach to problem-solving Strategies and frameworks that shape his approach to running a business Key lessons other entrepreneurs can incorporate from the world of military service Where small business owners can look for peer support How small business owners can learn from their mistakes Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant's opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

By now, we've all seen videos about artificial intelligence (AI) writing poems, musing about philosophy, or even hosting podcasts. This made us wonder, what are the possible implications for small business owners? Are these AI chatbots just a new trend, or are there some capabilities that can be leveraged to make small businesses more productive? In this episode, we're hearing from Joseph Ours, leader of the AI Strategy Practice at Centric Consulting. He is a technology futurist, passionate about driving innovation and digital transformation to his clients with speed and scale.  He's going to explain what small business owners need to know about AI and answer questions that we've received from customers like: What considerations should small business owners have when deciding whether they should implement AI tools in their businesses? What are some concrete examples of AI increasing business productivity? How should business owners weigh the potential cost versus benefit of AI tools? What resources are available to help train employees to use AI tools? What are some common challenges small business owners face when integrating AI tools? Are you ready to take control of your future and start building your legacy? Visit getprovide.com. Provide is a division of Fifth Third Bank, National Association. All opinions expressed by the participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The participant's opinions are based on information they consider reliable, but neither Provide, its affiliates nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by Provide or any of its affiliates. Please consult with appropriate professionals related to your individual circumstances. All lending is subject to review and approval.

Finding a mentor to offer expert advice is key to successfully establishing a successful healthcare practice, but it can be a challenging and daunting step. That's why we're launching the Provide Advisory Network, a program that brings together healthcare practice owners and offers them a platform to share their experiences, perspectives, and expertise with other aspiring and established owners. This curated group of expert healthcare providers was selected based on their successes in the healthcare industry and entrepreneurship, as well as their ambition, creativity, and commitment to improving the industry's standard of care. They will serve as strategic content partners, contributing writers, and brand ambassadors for Provide. In this episode, we're meeting the inaugural class of seven Provide Advisory Network members to ask them the questions that our listeners most want answered, including: Tips for developing a business plan Critical steps to open a second location The biggest life lessons learned since opening How aspiring practice owners can prepare for upcoming trends Strategies for marketing a startup To learn more about the program, visit the Resources section at getprovide.com.

We've all met them: The leader who throws out a thousand ideas a minute The big personality who can't be trusted to follow up on anything The boss who wants to be everyone's friend but can't make hard decisions The business owner who suffers from "paralysis by analysis" These stereotypes can be a drain on any business's productivity. However, when properly channeled and balanced, they can be high-achieving employers who lead their teams to greatness. In this episode, we're joined by Dr. Gerilyn Alfe, owner at Get Ahead Coaching and Consulting, and a former practicing dentist and dental practice owner of 25 years.  In addition to her private practice, she's worked as a speaker, hands-on instructor, and mentor to thousands of business owners throughout the country.  She'll explain the four main personality types, provide insight into the strengths and weaknesses of each type, and offer advice on how to leverage these traits in business.  Are you ready to take control of your future and start building your legacy? Visit getprovide.com.

In a profession as deeply personal as small business ownership, it's no wonder that so many small businesses are passed from parent to child. However, we all know family dynamics can be complex. If you haven't clearly defined and agreed upon your roles, hierarchy, and succession plan, a business that spans generations may quickly reach its expiration date. In this episode, we're hearing from the son of a father-son duo of endodontists about what he's learned from being in business with his father and his tips for successfully establishing a multi-generational business. Our guest, Dr. Joseph Legg II, bought MicroSurgical Endodontics of NEPA from his father, Dr. Joseph Legg, who has practiced endodontics for over three decades in Northeastern Pennsylvania. And together, we'll discuss: What inspires a son to purchase his father's business What it means to build a legacy in small town USA How to ensure a smooth transition of ownership Why it's important to seek external advice from industry experts The benefits and challenges of operating a multi-generational business Are you ready to take control of your future and start building your legacy? Visit getprovide.com.

Adopted in 1990, the Americans with Disabilities Act (ADA) is a civil rights law that prohibits discrimination based on disability. The ADA also creates the framework for accessibility standards to which certain public facilities must adhere, including dental offices. The standards are complex, and the manner in which they're enforced is dependent on a number of factors. If you're building or expanding your practice, understanding these standards is crucial. In this episode, we're talking to a pair of experts from the Nashville area. Dustin Walker works in professional design and planning services at Nashville Dental Inc. across a wide range of specialties in the dental industry. Also joining us is Jim Nickle, principal at Nickle Architects, PLLC, with over 25 years of experience as a practicing architect. Together, we'll cover: Approaching your buildout with ADA compliance in mind to ensure seamless integration Familiarizing yourself with important ADA standards, when they apply, and why  Learning the advantages of building from the ground up versus renovating Are you ready to take control of your future and start building your legacy? Visit getprovide.com.

Diversity, equity, and inclusion (DEI) are huge topics at today's largest companies. But, what about at your practice, especially when you're a small business owner? How should we go about fostering a culture of inclusion when we only have a team of several people? Answering these questions is key to building a practice in which the best candidates will want to work, and does the most good for the community at large. In this episode, we're speaking with Kala Gibson, the Executive Vice President and Chief Corporate Responsibility Officer at Fifth Third Bank, about why it's imperative to create an inclusive workplace and the impact that it can have on an organization. We'll discuss: How to define inclusivity in the modern context Why it's important to foster an inclusive workplace at your practice What lessons we can learn from larger organizations that have built successful DEI programs What is the business imperative for inclusivity How the notion of inclusivity is evolving and will continue to evolve in the future Are you ready to take control of your future and start building your legacy? Visit getprovide.com.

Aspiring and established business owners often share a common goal to make a difference in their community beyond their place of business.  Many successful business owners are actively involved in community service, donating their time, skills, and resources to give back. However, starting a philanthropic effort from scratch takes inspiration. So, in this episode, we're introducing you to two providers who have discovered their own unique approaches to philanthropy. Dr. Chriska Mustafa, DDS, is co-owner at Root Modern Dentistry in Ashland, Virginia, where they have incorporated a partnership with One Tree Planted to improve the environment. Dr. Kevin Kenny, DDS, is associate clinical professor at University of California-San Diego in their Department of Family Medicine. What he founded as a simple study club has grown to include a massive philanthropic giving effort and an international service mission. Together, we'll discuss: How business owners can identify ways to give back to their respective communities What challenges entrepreneurs may face when establishing a philanthropic effort Why philanthropy is good for business What common mistakes business owners may make when they're launching a philanthropic effort How to sustain and grow your philanthropy over time Are you ready to take control of your future and start building your legacy? Visit getprovide.com.

In a field where helping others is one's daily routine, the irony is that so many healthcare providers don't seek help themselves when they need it. May is Mental Health Awareness Month; and in this episode, we're attempting to remove the stigma around discussing one's mental health, because in the healthcare industry, the need is seemingly greater than in others. The statistics are shocking: Healthcare providers rank at No. 11 on the Center for Disease Control's list of the top 30 occupations likely to die by suicide. Another 2019 CDC study shows veterinarians are between two and four times more likely to die by suicide than the general population. Our guest in this episode is Laura Magnuson, the vice president of clinical engagement and a licensed associate marriage and family therapist at Talkspace. As a Mental Health First Aid instructor, she is passionate about mental health education and how that translates into an effective and healthy workspace.  Together, we'll discuss: How stress can manifest in your physical health How to break the stigma surrounding discussions of mental health What simple strategies can help you cope with stress on a daily basis How practice owners can facilitate a healthy practice What to do if you or someone you know is in crisis What crisis and non-crisis services are available by dialing 988, the Suicide and Crisis Lifeline

Thirty years ago, if you were starting or acquiring your first animal hospital, it was common to introduce yourself to competing owners to seek their advice. Now, there are many other informative resources for aspiring hospital owners. This week, we're embracing traditional ideals, introducing two established providers in animal care to discuss what they've learned from their professional journeys and what they would do differently if they were to do it all over again. Dr. Dan Markwalder, DVM, has been a veterinarian for 33 years and, for 28 years, has owned and operated a number of companion animal hospitals in and around the Chicagoland area. Now he's partnered with Mission Veterinary Partners as their chief veterinary officer.  Dr. Peter Weinstein, DVM, has worked in the field of veterinary medicine from an early role as a 15-year-old kennel kid to a hospital owner. He has assumed leadership roles, including presidencies at Southern California VMA, California VMA, and Vet Partners. Currently, he is also teaching business and finance at the Veterinary College of Western University of Health Sciences. Together, we'll discuss: How animal hospital ownership has become more complex and complicated over the years What common myths about hospital ownership are holding back potential owners Why building a successful hospital requires strong leadership, a clear vision, and a supportive team How to ensure your industry partners position you for long-term success What resources are available to help aspiring hospital owners achieve their goals Are you ready to take the next step in scaling up your hospital ownership dreams? Visit getprovide.com.

For hospital owners, associate buy-ins can be an important tool for retaining top talent and planning for retirement. For veterinary associates, it can be the next step toward owning your future. No matter which side of the fence you're on, a buy-in opportunity could be the right decision for you. In this episode, we're breaking down buy-ins with one of the industry's leading experts, Ed Guiducci. Ed is a veterinary business attorney who represents veterinarians in a variety of hospital transactions. He's often called upon to advise veterinarians on the best legal structure for their hospital; merging, buying, and selling veterinary hospitals; and structuring associate, owner, and buy-in agreements. Together, we'll discuss: How to determine whether an associate buy-in is the right move for you Different ways to structure compensation in a buy-in agreement How to determine a fair valuation for your hospital Why an associate buy-in is an attractive retirement strategy for animal hospital owners How to account for selling to a corporate entity in a buy-in agreement Are you ready to take the next step in scaling up your hospital ownership dreams? Visit getprovide.com.

Deciding to build your own healthcare facility is a big decision. Realistically, it's just the start of a long, nuanced journey. Working with a partner who specializes in the healthcare industry can potentially save you hundreds of thousands of dollars and months of delays. In this episode, we're talking to Ron Evans and Joe Golden from Cadre Construction, a Texas-based general contractor providing a one-stop shop for commercial construction, real estate, and architecture expertise. Their firm specializes in designing and building healthcare facilities that meet providers' needs. They'll explain: How design-build firms offer a streamlined approach to construction projects, providing expertise in both design and construction Why site selection is a crucial step in the design-build process and shouldn't be attempted on a DIY basis Why working with healthcare-specific builders and developers can save time and money Some common challenges that healthcare facility construction projects face How the timeline and cost of a construction project can vary depending on a number of factors Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

If you go too big, you're locking yourself into an expensive lease that could limit your cash flow. If you go too small, you could stunt your growth and trap yourself in a space that feels tighter by the day. Healthcare providers face a crucial imperative to get it "just right" when they hunt for commercial real estate. And that's certainly heightened by current market challenges, the impact of high-demand locations on success, and the balancing act of space versus budget. In this episode, we're talking to Stephen Strecker, president and founder at Tower Realty Partners, who has helped hundreds of healthcare providers find real estate to open their first practice, purchase a building to relocate, or open a second practice. Together, we'll discuss: Why choosing the right location is crucial for the success of a healthcare practice Factors healthcare providers should consider when searching for a location How the number of doctors, exam rooms, and treatment rooms creates a formula for the footprint of a practice How to consider the potential for future expansion when selecting a space The risks and benefits to both leasehold space and buying a building for a healthcare practice Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

If a practice owner's team is their most important resource, then managing that team effectively should be a top priority. Given the complexity of national employment laws and local requirements, the DIY approach to HR can pose a lot of challenges. In the event of an error – even an innocent mistake – a lawsuit can easily result. In this episode, we're talking to Ali Oromchian, co-founder and CEO at HR for Health, founding attorney at Dental and Medical Counsel, PC, and acclaimed thought leader in the healthcare industry.  We'll discuss the primary functions of HR in healthcare like hiring and handling terminations, and managing HR in the business. Ali will share with us: Why HR compliance is crucial for healthcare practices  What are some common HR mistakes that practice owners make How much a typical HR compliance issue can cost practice owners Answers to common HR questions about compensation and benefits How adopting an integrated HR partnership can save owners time and money Why Provide has a new partnership with HR for Health Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

With women now constituting more than 80% of veterinary industry professionals, the industry is radically different from last generation's status quo. While there are more opportunities for women than ever before, female representation among hospital owners and executives still lags behind the curve. In this episode, we're talking to Dr. Sarah Baker, DVM and owner of Lane Veterinary in the Chicagoland area, to learn about her journey to hospital ownership. She recently opened her animal hospital and proudly obtained the Fear Free Certification and American Animal Hospital Association accreditation within months of opening her doors. She currently holds a seat on the board of directors at the Hinsdale Humane Society, frequently fosters pets, and feels passionately about supporting animal rescues. She'll offer advice for aspiring animal hospital owners and explain: How she arrived at the decision to pursue a career in veterinary science and open a hospital How to build a supportive team and delegate tasks to set your hospital up for success Why work-life balance is a two-way street that can help employees AND hospital owners thrive Why qualities like empathy position women as strong business owners and leaders Why there is a need for more female representation in leadership positions in the veterinary industry Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

Let's be honest. It's not every day that you have to hire an attorney. It can be an intimidating process filled with new jargon, details, and processes to which you may have never been exposed, and it's also super important to get it right. In this episode, we're speaking with Matt LaMaster, a Michigan-based healthcare attorney, to discuss the importance of hiring an industry-specific attorney and the specific advantages for dentists and veterinarians. Prior to forming LaMaster Law, Matt spent a major part of his career providing services as corporate counsel for a multi-location dental practice. He negotiated, structured, and implemented multiple acquisitions and mergers, and negotiated employment contracts for associate dentists during his career as corporate counsel. We'll discuss: Why hiring an industry-specific attorney is crucial for dentists and veterinarians How healthcare attorneys can assist with important processes like acquisitions, lease negotiations, real estate transactions, and associate agreements Why it's important to start looking for an attorney early on How attorney fees are typically structured and what dentists and veterinarians can expect to pay for certain jobs How different states have different rules regarding attorney fees Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

Marketing is one of those things that's easy to take for granted; that is, until you experience great marketing, and then it's hard to live without it. But, in 2024, marketing is more than just mailers, social media, or ad buys. It can be all those things and more or — none of them. Most importantly, though, savvy marketing is about gleaning pivotal insights from real-time data about your customers and using those insights to drive your marketing strategy. In this episode, we're talking with Shayne Harris and Nate Woudstra from EOS Healthcare Marketing, a premier nationally-renowned healthcare marketing agency. Shayne is the founder and CEO and opened the full-service marketing firm in 2001. Nate joined the team in 2016. Together, they'll tell us: What sort of data healthcare providers need to consider when they're thinking about launching, acquiring, or expanding a practice Why census data isn't detailed enough to provide critical insights How leveraging data can impact a practice's life cycle How to use real-time data to drive a practice marketing strategy What some of the must-haves are for marketing a practice on a smaller budget Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

Nothing moves through a dental office faster than supplies. Managing inventory is a huge job with major impacts on the bottom line. If something runs out — work in the practice could grind to a halt. Far too often; however, the inventory management system is held together by one person, a ton of Post-It notes, and some phone numbers in a smartphone. Albeit to say it's less than ideal and could leave you exposed. In this episode, we're talking to Jordyn Levitas from Torch Dental, an all-in-one supply ordering platform where dental offices can discover, research, order supplies, and pay for everything all in one place. When Jordyn started with Torch Dental five years ago, they were fewer than 10 people in a WeWork space in New York City. Today, they have more than 100 employees across the country helping dentists take control of their practices, operations and supply ordering so they can focus on what matters most: their patients.  We'll discuss: The different ways many practices manage their supply inventory How to benchmark and optimize your inventory spending How to spot the best supply discounts from manufacturers How practice owners should delegate supply management Whether it's worth it to try and negotiate prices with manufacturers Click here to claim your $300 credit with Torch Dental! Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

"Only fools rush in." It's not just a wise dictum about falling in love. It's also great advice for startup dental practice owners about hiring the right people. In today's competitive employment market, it's more important than ever to align your values with employees, offer them competitive compensation packages, and create room for them to grow. How do you make time and build a plan for this amid all the other work of opening a new practice? That's where today's guest comes in. Maritza Duran is the founder and CEO of MDent Consulting Services. With over 20 years of management experience, Maritza started her career as a dental assistant and worked her way up to regional manager of the group. Since founding MDent, Maritza and her team have focused on helping dentists successfully start or acquire practices, from securing financing to filling schedules and everything in between. She is also a certified body language trainer, leadership coach and adjunct faculty professor at Temple University.  In this episode, we'll discuss: How your vision and core values should drive your recruitment efforts How to attract and retain top talent Why self-awareness is an important part of building a team How to ensure a practice runs smoothly on opening day and beyond What is the best way to onboard employees at a startup Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

David Harris has one of the most interesting jobs in dentistry. When office managers, staff members, or business partners steal from dental practices, it's his job to uncover the embezzlement, stop the crime, and document the evidence needed to fire and convict the perpetrators. After doing that job for more than 30 years, he's seen and done it all. Today, David is the Chief Executive Officer of Prosperident, the world's largest firm investigating financial crimes committed against dentists. As a licensed private investigator, a Forensic Certified Public Accountant, and a Certified Fraud Examiner, he is the author of two books on embezzlement, and a frequent presenter at regional, national, and international dental conferences. We'll ask him: What are some instances of dental embezzlement that he has personally uncovered? Why are dental practices such easy targets for thieves? What are some red flags that might indicate theft is taking place in your practice? How should a dentist respond if they think embezzlement is happening in their practice? What are some common-sense best practices to prevent theft? Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

Be honest. Are you sick of hearing about the "seller's market"? In current market conditions, it doesn't seem likely that will change any time soon. If you're hoping to achieve financial independence by purchasing a healthcare practice, it's absolutely critical to put forward an offer that appeals to sellers and gets you to "accepted". In this episode, we're talking with Nick Elliston, a managing partner with Total Practice Solutions Group, which specializes in veterinary hospital sales and appraisals. His areas of expertise include appraisals, commercial real estate, financing, contract negotiation, and consulting. During his 15-year tenure, Nick has successfully closed $500M+ in veterinary acquisitions, including the sale of his own hospital.  We'll ask him: What makes a buyer "bankable" in today's economy? Who is a buyer likely to be competing against when they make an offer? What's the process for making an offer and closing the sale? What are some creative ways to structure a deal to appeal to the seller? How common are multiple offer scenarios today? Are you ready to take the next step in scaling up your hospital ownership dreams? Visit getprovide.com.

From fresh-out-of-dental-school to mid-career-earner to aspiring-retiree, each phase of a dentists' career is unique. Each phase requires a different approach to wealth management (if a dentist plans to thrive in their professional and personal lives). Picking a winning financial strategy doesn't start with finding the right balance between your 401k and your Roth — according to today's guest. Instead, it starts with defining your relationship to money: what are your needs, your priorities, and your goals? Tim McNeely is a leading advisor to dental entrepreneurs, a Certified Financial Planner and a Certified Investment Management Analyst. He has a passion for helping dentists succeed in all stages of their careers, and is also the host of The Dental Wealth Nation podcast, a best selling author and a keynote speaker. We'll ask him: How should young dentists manage their debt and begin the process of building wealth? What are some common financial mistakes that dentists make? What are some benchmarks of which mid-career dentists should be mindful? How financial strategies need to shift as retirement nears? What can dentists learn from the wealth management strategies of the "super-rich?" Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

As a new dental associate, you can be forgiven if employment contracts make your head spin. They can be long, dense, and packed with terms that non-lawyers have never heard of. Before you breeze through your employment contract like it's the Instagram terms-of-service, remember—this document could shape the trajectory of the rest of your career! In this episode, we're bringing in a ringer to help dental associates decode employment contracts and lay out some basic expectations for their first associateship. Hillary Harms Becchetti is the founder of Pine Lake Dental Law & Transitions in Minnesota. Pine Lake is a full service transition company and law firm performing around 60 dental transitions per year, and they also provide dentists with associate contract review and employment law consulting.  We'll discuss: Some common employment contract terms with which you should be familiar How to negotiate a contract effectively Important considerations for working full-time versus working part-time Common pay structure offerings, paid time off, and benefits Often overlooked details, like termination policy and non-competition agreements  Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

Building relationships with patients can be one of the most rewarding parts of owning a healthcare practice. (Or, for veterinarians, also building relationships with the patients' owners...) What happens when you decide you want to expand your practice into multiple locations? Will you still have the time to dedicate to connecting with patients? How will you foster the kind of culture you want in your new locations? Dr. Mike Robinson, VMD has learned the answers to these questions and more on his road to becoming the owner of multiple animal hospitals in North Carolina. He began working as an associate at Cabarrus animal hospital in North Carolina in 2011, and a few short years later, he found himself in a position to purchase the hospital. Then in 2019, he opened a startup clinic in Harrisburg and in 2022 bought a third clinic in the same area. He's currently in the process of completing a ground-up construction project which will be the future home of both Harrisburg hospitals. In this episode, we'll ask him: How to know when it's time to open a second location? What challenges can doctors expect when deciding to expand? How is managing multiple hospitals different from managing just one? How do you maintain a company culture across multiple locations? How to structure your workforce to thrive in different locations? Are you ready to take the next step in scaling up your hospital ownership dreams? Visit getprovide.com.

Growing a healthcare practice is a journey. If you want to be successful, it helps to start with a destination in mind. Thankfully, other providers have been down these roads and have learned from the decisions that ultimately led them to where they wanted to be. In this episode, we're going to share their journeys so you don't have to learn those same lessons the hard way. Dr. Richard Low is CEO at Shared Practices, a consulting firm that helps dentists nationwide buy and scale their practices through coaching, from single-doctor locations to multi-doctor large practices. Dr. Low started Shared Practices as a podcast to help young dentists buy and run their own successful practices, and it quickly became the No. 1-rated dental podcast. And in 2021, Shared Practices Group was founded as the fastest-growing implant group in the nation, with 23 locations and another 15 planned by the end of 2023.  We'll discuss: The six practice types, or "avatars," that he identifies for practice owners to emulate or avoid, depending on their goals How to determine which practice type is best for you How to build toward the right kind of growth for your unique practice Certain business pitfalls that practice owners should avoid How to know when your practice is ready to take the leap from one practice type to the next Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

When starting a healthcare practice, it's easy to get caught up in the details – the who, what, where, and when of opening your practice, so to speak.. But have you stopped to think about the "why"? According to this week's guest, Stephen Trutter, too often the "why" of practice ownership is an afterthought – if it's considered at all. As CEO at Ideal Practices, a dental consulting firm that's opened more than 3,000 practices, Stephen knows a thing or two about the topic. Throughout his 17 years in dentistry, Stephen has personally guided more than 850 startup practices. He preaches what he calls "the three Ps of practice ownership: practice, profits and purpose." In this episode, we'll discuss: Why it's critical to define a "why" for your practice and to commit to supporting a cause in the community How to leverage community involvement to strengthen the business end of your practice Who is a good candidate for starting their own healthcare practice How to find the right location for your startup  Some of the common traits of the most successful startups he's coached Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

For many practice owners, their business is their life's work – a true personal and professional investment. So when the time comes to sell, it's crucial for owners to maximize the return on their investments – we're talking decades of procedures, critical business decisions, and long days. What many sellers don't realize is that the decisions they make in their final months as owners can have an enormous impact on the value they realize from the sale. In this episode, we're talking to Thad Miller, an industry leader with more than 25 years of business experience and the creator of ddsmatch.com, which helps more than 8,000 dentists across the country find a seller. The site has more than 1,200 sellers to choose from, with almost $250 million in assets under transition management. Thad also manages dvmmatch.com, which offers the same services to veterinarians. Tapping into his deep well of knowledge, we'll discuss: When is the right time for a seller to start transition planning? What can a provider do to increase the value of their practice prior to sale? Other factors that can affect the value of a practice What the current market's like for dental practices and veterinary hospitals Unique options for including commercial real estate in the sale of a practice Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

Buying or selling a practice is usually one of the biggest financial decisions of a healthcare provider's life. It can be accompanied by stress, uncertainty and even conflict. Since it's something most people do only once or twice, the laws and best practices that govern practice transition can be unfamiliar or confusing. In this episode, we're joined by Dr. Lee Maddox, who has more than 20 years of experience as a healthcare attorney. Dr. Maddox practiced endodontics and maintained two offices in Orange County, California for five years. During this time, his practice increased production by an incredible 700%. In his post-provider life, he's been providing legal services to dentists since 2001, helping thousands of doctors with their transition needs as well as general ledger services. He's been in the dental transition business as a practice broker from 2010 to 2018 and practices law full-time to support dentists, veterinarians, and other medical professionals. Together, we'll discuss: The importance of fostering appropriate communication between buyer and seller How to pair the right buyer with the right seller The special nuances of a practice transition between owner and associate What to expect on transition day How to prepare practice staff for an ownership transition Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

Finding, recruiting, and retaining talented staff is one of the hottest topics in the healthcare industry right now (and seemingly everywhere else for that matter). With labor posing one of the biggest challenges most practice owners face today, we're exploring an unconventional new solution that's gaining popularity in the wake of the COVID-19 pandemic: remote staffing for dental practices. Our guest, Christine Sison, is CEO at Swiss Monkey, an operations and staffing organization that provides virtual front desk and recruitment services for dental practices. Prior to that, she spent more than 10 years building and managing a dental practice, and she is the former executive director of a public-private healthcare collaborative, where she led the development of telemedicine efforts. Christine tells us: How practice owners can use remote staffing services to fill key needs, make on-site staff happier and more productive, and improve margins Which positions are ideally suited for remote staffing and which are best left on-site Why remote staffing has become so popular among both practice owners and employees What practice owners can expect to pay for remote staff What key lessons she has learned in her career that help her serve her clients' needs  Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

The rise of corporate dentistry and the growth of Dental Support Organizations (DSOs) is top of mind for many aspiring practice owners. The prospect of competing with these big players can be enough to keep some providers from taking that critical leap into ownership. It's not that DSOs provide better care and service to their patients – it's that many have more advanced systems and infrastructure in place. Michael Dinsio, a long-time dental industry consultant, says independent startups can compete against these bigger organizations and win as long as they are making informed decisions.  Michael is the founder of Next Level Consultants and has spent the last two decades learning the business of dentistry through the eyes of a banker and consultant. In that time, he's guided more than 400 dental office startups and facilitated more than 300 practice transitions. In this episode, we'll discuss: How startup dental practices can hone their competitive advantage over DSOs Why practice ownership is the right step for many young doctors The pros and cons of starting versus acquiring a practice The advantages of hiring a practice consultant What KPIs a practice owner should consider as they weigh whether a consultant is right for them Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

When it comes to legally binding documents, there are no do-overs. What you sign is what you get – sometimes for the next 10, 15, or even 20 years! When it comes to negotiating a commercial real estate lease for your new or expanding practice, you'll want to make sure your i's are dotted and your t's are crossed long before you start negotiating with a landlord. And, luckily, we know an expert. Joe Rossi is the founder and managing partner of Joseph Rossi and Associates (JRA). With strong personal and business ties to the Chicago area, Joe has an innate understanding of the value of real estate and the importance of location. Since its inception in 2011, JRA has earned a reputation as a top firm representing healthcare professionals. JRA offers services that address an increasingly diverse set of challenges faced by practice owners, and has completed over 350 real estate transactions in the past decade. In this episode, we'll discuss: Factors you should consider when selecting a location for your practice How to determine what monthly rent you can afford Important lease terms you should know, like tenant improvement funds and lien waivers The ins and outs of construction in a leased space Common leasing pitfalls practice owners should avoid Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

In 10 years, the field of dentistry is going to look very different than it does today. Baby boomers who have owned their practices for decades are starting to consider retirement. And younger dentists who have practiced as associates will soon have an opportunity to become practice owners themselves. As those aspiring practice owners assess the value of a practice they want to buy, it's essential they get good advice and expert counsel.  In this episode, we're talking to Tom Whalen, CPA at Edge Advisors, who has helped dozens of young doctors buy their first practice and empowered dozens more established doctors to run their practices more efficiently. We'll discuss: How young buyers can take advantage of the generational shift in practice ownership Why student loan debt isn't the limiting factor many aspiring practice owners think it is Where to look for a good deal on a practice acquisition What steps a new practice owner should take after the acquisition What metrics new practice owners should focus on to ensure the financial health of their business Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

When you're launching a new healthcare practice, it's easy to get lost in the work – building a space, hiring employees, and starting to treat patients. But there's an important step that many aspiring practice owners might forget in their rush to get to work: defining a vision, honing a mission statement, and unifying it all under a strong brand. Without these guiding principles, your practice may struggle to find a direction, attract patients, and ultimately succeed. Today, we're talking to Ali Patton, client development specialist at Affordable Image Marketing Agency. As a previous private practice consultant for 10 years, she has traveled both domestically and internationally, assisting doctors throughout every phase of achieving their practice ownership goals. Ali has personally trained over 1,000 dental practices since 2012 and has a wealth of knowledge when it comes to marketing a product, creating a brand, having a vision, and launching a business.  In this episode, she'll walk us through all the steps in her practice branding process, answering important questions like: What should I consider when creating a vision for my practice? How do I determine a mission statement? How can I make my brand "sticky" in the minds of my target audience? What important things should I include on my practice's website? How do I create social media content based on my practice's brand? Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

Let's get one thing straight: Orthodontics is a highly-specialized field, with demands and nuances that are unlike any other medical practice. If you're thinking about starting your own orthodontic practice, it's a good idea to seek the advice of a trusted expert. And, luckily, we know just the person. Jill Allen is the owner of Jill Allen & Associates orthodontic consultants, a national firm with a passion for helping doctors bring their practice dreams to fruition. Jill and her team specialize in startup practices, recently-opened practices, and practices with owners who are nearing retirement. With her expertise, Jill empowers practice owners with the tools they need to increase growth and streamline their processes. In this episode we discuss: What factors orthodontists should consider when deciding whether or not to start a practice The importance of having a vision for a startup practice Important demographic and geographic considerations Must-have equipment for a startup practice Best practices for staffing, hiring, and training at a new practice Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

Whether it's modernizing your office to increase productivity, training employees on new procedures and practices, or managing support and service for the reliable equipment you already have, you can't build or expand an animal hospital without overcoming equipment challenges. However, if you have the support of a trusted industry partner in the equipment space, you'll be better positioned to overcome these challenges and thrive in the long term. In this episode, we're talking to Jon Butz, director of marketing for Patterson Veterinary Supply's equipment and supplementary business. Jon has been in the veterinary support business his whole career and knows what it takes to start, outfit, and grow an animal hospital. We will discuss: How veterinary equipment needs have evolved over the last 30 years How a supplier's service technicians can become a critical part of your practice team Why modernizing equipment is critical to practice growth Why Patterson Veterinary Supply sponsors educational seminars for its customers Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

If you had a magic wand and could change one thing about your dental practice –what would it be? That's the question that Ayla Narayan asks everyone that she meets at the Greater New York Dental Meeting in Manhattan. As an executive coach with Fortune Management, Ayla has cultivated a passion for public health and education over her 20 years in the dental field. Her goal is to continue to inspire, develop, and educate professionals who share her passion for making a positive impact. In her conversations with practice owners, from small, independent operations to large dental service organizations, she regularly gets asked what can be done to improve the profitability and impact of the hygiene department. In this episode, we're picking Ayla's brain to get to the bottom of these important questions: What's the best way to measure a hygienist's performance? Why is it important to have a consistent patient experience and process? How do you get team buy-in when presenting new approaches to patient care? What's the best way to implement a script for hygienists to follow during appointments? What's the one thing hygienists can implement today that will improve their profitability? Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

Veterinarians know that their expertise is specialized to the patients they serve, resulting in better care for the companion animals they see and treat. So, when it comes to keeping their books, why should the service be any less specialized? Finding a Certified Public Accountant (CPA) who specializes in the veterinary industry can make all the difference in terms of building profitability, taking care of employees, and even someday selling your practice. In this episode, we're talking to Jason Castner, CPA, CVA, the managing shareholder at Lacher McDonald & Co. Jason's role at the firm is to provide business consulting, tax, and accounting services to companion animal practices across the country. We'll discuss: What specialized expertise a veterinary-specific CPA can offer your practice Some mistakes Jason has observed that hurt practice profitability Mission-critical KPIs that established hospital owners should be monitoring How veterinarians should account for high inflation How to know when to hire another doctor for your practice Are you ready to take the next step toward your practice ownership dreams? Visit getprovide.com.

Starting out in the field of dentistry is the beginning of a long journey, full of exciting opportunities — and high-stakes challenges. And for dental students or recent graduates, good advice can be hard to come by. But it might just help you strike a healthy work-life balance and avoid pitfalls that are common to the industry. In this episode, taped live at the Greater New York Dental Meeting in Manhattan, we talk to Dr. Amrita R. Patel, the owner of multiple specialty group practices in New York City. Dr. Patel serves as the new dentist member of the American Dental Association Council(ADA) on Dental Benefit Plans and the New York State Dental Association's Council on Ethics. She is an ADA Success Speaker, American Association for Women Dentists and New York University College of Dentistry Alumni Association board member, and a 2021 10 under 10 winner, which recognizes new dentists who demonstrate excellence early in their careers. We'll ask her about: Some of the challenges young dentists can expect to face Advice for navigating the post-graduate career landscape Striking a healthy work-life balance Steps young dentists can take today to pave the road to practice ownership Tips for successfully managing a new practice Are you ready to take the next step toward your practice ownership dreams? Visit getprovide.com.

Your dental practice has weathered the height of the COVID-19 pandemic, but you may be leaving money on the table if you haven't fully explored the options presented by the government's Employee Retention Credit (ERC) and Paycheck Protection Program (PPP). These programs were launched to help employers like you, whose businesses suffered as a result of the pandemic's economic disruptions. And they're only available for a limited time, with phase-out dates beginning July 31, 2023. In this episode, we're talking with Aprio's Justin Elanjian, PPP and ERC expert. Justin is a CPA and the Partner-in-Charge of Aprio's PPP & ERC Services, and helps both lenders and borrowers navigate the complexities of the PPP. He also helps his clients realize benefits from other stimulus package programs, such as the ERC, and is committed to strengthening his clients' balance sheets and helping them achieve what's next.  We'll discuss: What the ERC is, and what conditions a practice owner needs to meet in order to qualify How COVID-era disruptions to supply chains impact eligibility Special considerations for practices that opened or were acquired after the onset of COVID What practice owners need to know about PPP loan forgiveness How much time a provider should set aside to prepare all of the information needed to file their claim Are you ready to take the next step toward your practice ownership dreams? Visit getprovide.com.

All lawyers are NOT created equal. When it comes to the intricacies of dental practice ownership, you deserve legal advice that you can trust from someone who understands your industry. But how common are attorneys who specialize in the dental industry, and where can you find them? In this episode, we're talking to yourdentallawyer.com founder and practicing attorney Robert H. Montgomery III. Rob has been serving the individual legal and business needs of healthcare clients for over 20 years, and has worked on over 1,000 dental deals throughout his career, ranging from practice startups to equity buy-ins and complex practice acquisitions. He's also the co-founder and co-host of The Dental Amigos podcast. We'll discuss: Some common pitfalls that dental practice owners can avoid with industry-specific legal advice The pros and cons of acquiring a practice versus starting one of your own What business entity structures you should consider for your practice The legal ramifications of finding commercial real estate for your practice   Are you ready to take the next step toward your practice ownership dreams? Visit getprovide.com.

As a dental practice owner, your bread and butter is patient care. It's what you went to school for, it's what you trained for, it's what you focus on every day. Where you probably don't have much expertise is accounting, business money management, tax strategy, and creating financial efficiencies. And if you haven't partnered with a certified public accountant, or CPA, who has knowledge and insights specific to the dental industry, you might be leaving money on the table. David Goodman is a partner with PKF O'Connor Davies and, as a dental CPA and member of the Academy of Dental CPAs, he has a unique data-driven approach to helping practice owners. David regularly shares his perspective on taxes, dental practice management, and finances as a frequent speaker, podcast guest, and contributor to Dental Economics.  And in this episode, we'll discuss: Financial blind spots that many practice owners might not see Software and bookkeeping techniques to maximize productivity Key performance indicators and benchmarks to monitor the financial health of your practice How to clarify complicated tax strategies like depreciation Other ways to work smarter—not harder—as a practice owner   Are you ready to take the next step toward your practice ownership dreams? Visit getprovide.com.

It's hard to imagine that, a little more than two years ago, many dentists were only allowed to see patients in emergency cases. But in the flood of patients following loosened Covid-19 restrictions, and the staffing shortages many dental practices now face, what can we learn from the difficulties of recent years? In this episode, we're joined by Charles Loretto, a partner at Cain Watters & Associates (CWA), which has provided dental professionals with financial education and comprehensive financial services since 1984. Charles oversees the practice transition department for CWA and founded its affiliate company, National Dental Placements (NDP), which assists doctors in the buying, transitioning, and valuation of a practice.  We'll discuss: How practice owners navigated the difficulties of Covid-19 restrictions What changes and challenges the industry has faced since then Things to consider if you are looking to start a new practice in the current market Long-term dental industry trends we expect to see play out in the years ahead Are you ready to take the next step toward your practice ownership dreams? Visit getprovide.com.

The age-old question for aspiring dental practice owners is whether it makes more sense to buy an existing practice, or start your own. In this episode, we're setting the table for this debate by bringing together experts in practice acquisition and startups. Rich Andrus, Mark Haslip, and David Haynes join us from the Menlo Group, the largest commercial real estate broker and space finder in Arizona. Our guests have vast experience in all aspects starting and acquiring a practice. From lending and equipping a practice to finding an office and negotiating your offer, our guests know what it takes to make the practice of your dreams a reality.  We'll discuss: Why there's no one-size-fits-all answer to the question The pros and cons of acquiring an existing practice and starting a new one How to evaluate which path is best for you Today's market factors that should influence your decision if you're making a move soon   Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

The thought of investing in new dental technology can be overwhelming. In general, change can be hard – add the significant capital investment new technology brings, and it's easy to understand why some dentists put off upgrading their equipment. But by waiting too long to upgrade your dental equipment, you might be short-changing yourself on new technologies that can increase the efficiency of your dental practice, improve your operation margins, and make your practice more attractive to potential patients. In this episode, we're speaking with Ileana Cruz, territory manager for Patterson Dental. Currently covering the South Florida region, Ileana has been in the dental equipment business for over 24 years and oversees many different areas, including technology, software, supplies, and services. Illeana tells us about: What new efficiencies and benefits you can enjoy after upgrading your dental equipment Equipment trends that are impacting the industry throughout North America Cutting-edge technologies that are changing the dental industry How to capitalize on the tax benefits of buying new dental equipment, and what deadlines you should be aware of   Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

The age-old question when it comes to commercial real estate? To buy or not to buy.  Is it better to purchase the building that will house your healthcare practice or lease the space? The not-so-simple answer: It depends.  In this episode, we're talking to Mike Jorgenson, regional director for CARR Healthcare Realty's Southeast region. Mike is an authority in the healthcare real estate advisor space, having spoken at several industry events, including the Hinman Dental Meeting, Columbia University School of Dentistry, and the Southern Vet Conference. He'll tell us: Key advantages and disadvantages of owning versus leasing a commercial space you might not have considered, and how the current market conditions may impact your decision What steps a healthcare provider should take to buy commercial real estate Hidden costs to consider before moving ahead with a commercial real estate purchase Common mistakes lessees make   Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.

Did you know that you can negotiate insurance fee schedules? Many dental practice owners don't even know that insurance reimbursement rates can be negotiated, and they may be missing out on the opportunity to improve their operating margins just by picking up the phone. In this episode, we're talking to Ben Tuinei, president of Veritas Dental Resources. Ben is an expert in professional dental insurance fee negotiations, and his company helps dentists achieve fair and sustainable reimbursement rates and employ proper billing and coding practices in order to maximize their practice revenue.  He'll share some game-changing business hacks, including: How to open negotiations over insurance reimbursement rates without getting sidelined What to ask for, and what leverage you can use in negotiations Other tips for growing your revenue in order to keep up with inflation How to maximize efficiency in your coding, billing, and claims processes   Are you ready to take the next step in scaling up your practice ownership dreams? Visit getprovide.com.