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In this episode of Courageous Conversations, Dr. Peter Weinstein and Dr. Phillip Nelson engage with Dr. Kemba Marshall and Dr. Mia Carey, two influential figures in the veterinary profession. They discuss their early experiences in veterinary medicine, the importance of diversity and inclusion, the value of building connections within the community, and how to navigate challenges while maintaining a positive outlook. The conversation emphasizes the journey of personal growth and the significance of mentorship in shaping their careers. Join us for another Courageous Conversation.
Our guest on this episode of My Veterinary Life Podcast is Dr. Peter Weinstein. Dr. Weinstein holds many different roles within the veterinary profession, including but not limited to being president of Simple Solutions for Vets, president of PAW Consulting, and president Veterinary Ownership Advocates, as well as an instructor of business and finance at Western University of Health Sciences College of Veterinary Medicine. Dr. Weinstein shares his journey into veterinary medicine, inspired by James Herriot's All Creatures Great and Small, and his subsequent career transitions. Emphasizing the importance of financial literacy, regulatory compliance, and effective communication, he offers advice for new graduates on leadership and business skills. The episode underscores the evolving landscape of veterinary practice and the significance of continuous learning and entrepreneurship. We are so excited to share this conversation with you. We want to share a big thank you to our sponsor CareCredit. You can learn more about Veterinary Patient Financing for Providers through CareCredit by visiting: https://www.carecredit.com/providers/animal-healthcare/ Remember we want to hear from you! Please be sure to subscribe to our feed on Apple Podcasts and leave us a ratings and review. You can also contact us at MVLPodcast@avma.org Follow us on social media @AVMAVets #MyVetLife #MVLPodcast
In this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol is joined once again by leadership expert Dr. Peter Weinstein to dive into their top three must-read leadership books for veterinary professionals.Great leadership isn't just about managing people—it's about inspiring teams, making smart decisions, and building a sustainable, thriving practice. But with so many books on leadership out there, which ones actually make a difference? In this episode, Dave and Peter break down their current favorite reads and explain how these books can transform the way you lead your team and run your practice.Episode Outline:[00:00:00] – Introduction: The Leadership Book Challenge[00:01:18] – Why Leadership is a Team Sport (Lessons from John Wooden)[00:03:37] – Conscious Business – The Book That Changed Dave's Leadership Approach[00:05:07] – How to Win Friends & Influence People – A Timeless Classic[00:06:16] – Turn the Ship Around! – How to Lead When Everything Feels Broken[00:08:22] – Trust & Inspire – The Future of Leadership[00:10:27] – Blue Ocean Strategy – Strategic Thinking for Veterinary Leaders[00:12:32] – The Must-Read Leadership Book for Every Veterinary Practice OwnerConnect with Dr. Peter Weinstein:LinkedIn: Dr. Peter WeinsteinVeterinary Ownership Advocates: https://www.veterinaryownershipadvocates.com/ Follow Dr. Dave Nicol for More Leadership Insights:Instagram: @drdavenicolWebsite: drdavenicol.com
In this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol is joined once again by leadership expert Dr. Peter Weinstein for a rapid-fire challenge: sharing 10 essential leadership lessons in just 10 minutes.Veterinary leadership is more important than ever, but what are the key traits that separate great leaders from the rest? In this episode, Dr. Weinstein delivers a concise, no-nonsense breakdown of the fundamental principles that every veterinary leader should embrace.Dr. Weinstein shares his insights on:Why great leaders create other leaders (not just followers)The power of listening and asking great questionsWhy vision matters more than micromanagementHow leaders build strong, collaborative teamsThe importance of keeping your eyes on the future, not the past
In this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol sits down with Dr. Peter Weinstein to tackle a critical issue in veterinary practice: leadership (or the lack of it).Veterinary medicine faces significant challenges, from staff retention and burnout to profitability and practice sustainability. But is the real issue a shortage of veterinarians, or is it a lack of effective leadership?Dr. Weinstein shares his insights on:Why many veterinary practices struggle with both the quality and quantity of leadershipThe difference between management and leadership—and why most practices are stuck in the formerHow having a vision, mission, and strong values separates thriving practices from those merely survivingThe real reason behind staff shortages and why retention should be the focus over recruitmentThe biggest leadership investments that practice owners should make in the next five years
Dr. Peter Weinstein and Dr. Philip Nelson reflect on the life and presidency of Jimmy Carter. They discuss the context of the 1976 election, Carter's key achievements, and his challenges during his presidency, including the Iran hostage crisis. The conversation also touches on the significant changes in the political landscape since Carter's time, his contributions post-presidency, and the lessons that can be learned from Carter's approach to negotiation and humanitarian efforts. Join us for this courageous conversation.
In this conversation, Dr. Peter Weinstein, Dr. Phillip Nelson, and Stacey Pursell delve into the significance of emotional intelligence (EQ) in the veterinary profession. They discuss the varying levels of EQ among veterinarians, the importance of feedback, and the necessity of strong communication skills. The conversation also touches on the current workforce challenges in veterinary medicine, the potential impact of new veterinary schools, and the controversial idea of mid-level practitioners. Join us for another courageous conversation. --- Support this podcast: https://podcasters.spotify.com/pod/show/peterandphil/support
Dr. Peter Weinstein and Dr. Philip Nelson welcome Stacy Pursell, founder of The Vet Recruiter. They discuss Stacey's journey into veterinary recruiting, the impact of news on mental health, and the importance of civility and respect in today's polarized society. The conversation also touches on emotional intelligence and the challenges of engaging with introverted professionals in the veterinary field. Join us for another courageous conversation! --- Support this podcast: https://podcasters.spotify.com/pod/show/peterandphil/support
Dr. Peter Weinstein and Dr. Philip Nelson discuss the upcoming election, the current political climate, and the impact of race and religion on politics. They reflect on the discomfort surrounding the election, the divisive rhetoric in political discourse, and the role of science in shaping public opinion. The conversation also touches on the historical context of the Electoral College, the evolution of political campaigns, and the importance of civic engagement. --- Support this podcast: https://podcasters.spotify.com/pod/show/peterandphil/support
In this conversation, Dr. Peter Weinstein and Dr. Phillip Nelson explore the multifaceted nature of change, discussing its necessity for progress, the fear it often instills, and its implications in political contexts. They emphasize the importance of courageous conversations in navigating change and the need for adaptability in both personal and societal realms. Join us! --- Support this podcast: https://podcasters.spotify.com/pod/show/peterandphil/support
Dr. Peter Weinstein and Dr. Nelson discuss the implications of the upcoming election, focusing on the 'Hillary Clinton effect' and the challenges faced by female candidates in a predominantly male political landscape. They explore the intersections of sexism and racism, the role of media in shaping political narratives, and the historical context of female leadership in politics. The conversation emphasizes the need for a shift towards recognizing qualifications over gender and calls for a broader discussion on these critical issues. --- Support this podcast: https://podcasters.spotify.com/pod/show/peterandphil/support
In this episode of Courageous Conversations, Dr. Peter Weinstein and Dr. Philip Nelson explore the definition of democracy, the historical context of political parties, and the importance of trust and verification in modern society. The conversation highlights the challenges of civic engagement and the need for informed discussions about democracy and trust. --- Support this podcast: https://podcasters.spotify.com/pod/show/peterandphil/support
Dr. Peter Weinstein explores the feasibility of implementing a production-based compensation model for veterinary support staff with Cone of Shame host, Dr. Andy Roark. They touch on the potential benefits and drawbacks of this approach, discussing how it might improve job satisfaction, retention, and appreciation for technicians, assistants, and other support roles. Dr. Weinstein argues that while veterinarians benefit directly from production-based pay, the staff executing the bulk of the work often remain on fixed salaries, creating a disconnect in compensation fairness. The conversation also touches on broader topics such as profit-sharing and the overall drive to enhance workplace morale and productivity. They examine whether tying wages to service delivery could equitably distribute earnings and reflect individual contributions more accurately, potentially revolutionizing compensation structures in veterinary practices. LINKS Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr/ Veterinary Ownership Advocates: veterinaryownershipadvocates.com Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian-Why Most Veterinary Practices Don't Work and What to Do About It. Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free-thinking change agent and disruptor who, because he has a daughter who is a recent graduate from veterinary school, is working for an even better veterinary profession in the future.
Dr. Peter Weinstein joins us to talk about some of the major mistrust we are seeing in veterinary medicine. In this week's episode of the Cone of Shame podcast, Dr. Andy Roark and Dr. Peter Weinstein discuss how the lack of trust has emerged in the veterinary industry due to the influence of media and the current state of our country and culture. They take a deep dive into the origins of this mistrust, what can be done to address it, and their hopes for the future of the industry. Let's get into this episode! LINKS Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr/ Veterinary Ownership Advocates: veterinaryownershipadvocates.com Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian-Why Most Veterinary Practices Don't Work and What to Do About It. Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free-thinking change agent and disruptor who, because he has a daughter who is a recent graduate from veterinary school, is working for an even better veterinary profession in the future.
In this episode of Courageous Conversations, Dr. Peter Weinstein and Dr. Phillip Nelson are joined by Dr. Jules Benson and Dr. Emily Tincher from Nationwide. They discuss the concept of a spectrum of care and its importance in veterinary medicine. The spectrum of care involves meeting the needs of pet families with a range of options from basic to advanced, considering their goals, values, and resources. The conversation explores the challenges and benefits of practicing spectrum of care, including the need for non-judgmental communication and the potential for increased efficiency and revenue. The episode also discusses the importance of team-based healthcare and the shift towards a client-centric business model. Please join us for another amazing episode with two brilliant guests! --- Send in a voice message: https://podcasters.spotify.com/pod/show/peterandphil/message Support this podcast: https://podcasters.spotify.com/pod/show/peterandphil/support
Welcome to a LIVE episode of Questions With Crocker! This episode is a special one as it was recorded live at AVMA Convention 2024 with the one and only Dr. Peter Weinstein. This episode Dr. Crocker, Shane, and Dr. Weinstein discuss everything and anything you want to know regarding practice ownership.Episodes release weekly on Thursdays at 9am EST and are available on all podcast platforms including a video version on YouTube!Have a question for the podcast? Email questionswithcrocker@gmail.com for your question to be featured on an upcoming episode!TikTok: https://www.tiktok.com/@questionswithcrockerInstagram: https://www.instagram.com/questionswithcrocker/YouTube: https://www.youtube.com/channel/UClk4BQm7SRDXJpdzraAkKRwTIMESTAMPSIntro 00:00How To Start Planning For Practice Ownership 01:58How To Find The Right People & When To Start Your Practice 07:50Choosing The Area Where Your Practice Should Be 15:38Securing A Loan For Your Practice 22:00Buying Into A Multi-Doctor Practice 26:06Two Veterinarians That Want To Start A Practice 31:40Practice Ownership Resources 36:08Putting Aside A Percentage Of Income For Practice Ownership 40:14MBA Programs For Practice Ownership 42:02Keeping Your Legacy After Selling 45:48Outro 50:40
Episode DescriptionIn this week's Veterinary Leadership Success Show, host Dr. Dave Nicol is joined by Dr. Peter Weinstein. They discuss crucial aspects of efficient processes and productivity within veterinary practice, the importance of both visionary and performance-based leadership, and the goal of creating a workplace where both people and pets can prosper. Dr. Peter Weinstein offers critical insights on optimizing practice efficiency, allowing veterinarians to focus on their primary functions and enhancing overall productivity and effectiveness.Efficient use of physical space is crucial in veterinary practices to enhance productivity and service quality. Dr. Peter Weinstein highlights the importance of configuring spaces to maximize utility without unnecessary expansion. He suggests increasing the number of exam rooms, which should be actively managed by both veterinarians and trained technicians. This strategy not only boosts the number of patients seen but also effectively leverages the skills of the entire team.Eliminating redundancy in processes is critical for improving efficiency and effectiveness. Dr. Weinstein advocates for standardized processes or "recipes" for routine tasks to ensure consistency and reduce errors. For example, checklists for surgical setups or anesthetic procedures can prevent omissions and enhance safety. He also suggests cross-training staff to handle different roles, increasing staffing flexibility and helping prevent burnout by varying tasks and responsibilities.Implementing these strategies leads to a more streamlined operation where veterinarians can maximize their productivity in critical and revenue-generating activities. When staff are trained and deployed effectively, the practice can handle a higher volume of cases without compromising quality of care, ultimately leading to increased profitability and client satisfaction.Episode Outline[00:03:12] The E-Myth Veterinarian book.[00:06:02] Efficiency and productivity in business.[00:08:26] Specialty veterinary clinics.[00:11:55] Utilizing technicians in exam rooms.[00:16:27] Understanding profit in veterinary practices.[00:19:32] Online vs. In-House Pharmacy Margins.[00:24:02] Online pharmacy integration.[00:26:40] Effective veterinary training programs.[00:31:52] Veterinary technician concurrent training.[00:34:52] Process improvement in veterinary clinics.[00:38:33] Productivity and efficiency discussion.[00:41:09] Leveraging technology in wellness exams.[00:45:12] Reducing workplace stress.[00:48:24] Audiophile book recommendation.Episode LinksConnect with Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr/Mentioned in this episode:Today's show is brought to you by Leaders, Dr Dave Nicol's Leadership training course. Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown. If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
Thirty years ago, if you were starting or acquiring your first animal hospital, it was common to introduce yourself to competing owners to seek their advice. Now, there are many other informative resources for aspiring hospital owners. This week, we're embracing traditional ideals, introducing two established providers in animal care to discuss what they've learned from their professional journeys and what they would do differently if they were to do it all over again. Dr. Dan Markwalder, DVM, has been a veterinarian for 33 years and, for 28 years, has owned and operated a number of companion animal hospitals in and around the Chicagoland area. Now he's partnered with Mission Veterinary Partners as their chief veterinary officer. Dr. Peter Weinstein, DVM, has worked in the field of veterinary medicine from an early role as a 15-year-old kennel kid to a hospital owner. He has assumed leadership roles, including presidencies at Southern California VMA, California VMA, and Vet Partners. Currently, he is also teaching business and finance at the Veterinary College of Western University of Health Sciences. Together, we'll discuss: How animal hospital ownership has become more complex and complicated over the years What common myths about hospital ownership are holding back potential owners Why building a successful hospital requires strong leadership, a clear vision, and a supportive team How to ensure your industry partners position you for long-term success What resources are available to help aspiring hospital owners achieve their goals Are you ready to take the next step in scaling up your hospital ownership dreams? Visit getprovide.com.
In this episode of Courageous Conversations, Dr. Phil Nelson and Dr. Peter Weinstein discuss the importance of history and the challenges of interpreting and understanding it. They explore the significance of Black History Month and Women's History Month, as well as the proliferation of different upcoming heritage months. The conversation delves into the complexities of history, the impact of storytelling, and the difficulty of separating fact from fiction in the digital age. They also emphasize the need for critical thinking, asking questions, and seeking multiple perspectives to gain a more accurate understanding of history. Join us for another great episode. Keywords: history, Black History Month, Women's History Month, heritage months, storytelling, fact vs fiction, digital age, critical thinking, multiple perspectives --- Send in a voice message: https://podcasters.spotify.com/pod/show/peterandphil/message Support this podcast: https://podcasters.spotify.com/pod/show/peterandphil/support
Peter Weinstein, DVM, MBA, is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15 year old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the EMyth Veterinarian-Why Most Veterinary Practices Don't Work and What to Do About It. Currently, among other things, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free thinking change agent and disruptor who, because he has a daughter who recently graduated from veterinary school, is working for an even better veterinary profession in the future.
In this insightful installment join Dr. Peter Weinstein, Dr. Philip Nelson, and their esteemed guest, Dr. Janet Donlin, Executive Director of the American Veterinary Medical Association (AVMA), as they delve into critical discussions surrounding the veterinary field. This episode covers a wide range of pivotal topics including the importance of diversity, equity, inclusion, the overall well-being of veterinary professionals, and the challenges facing the workforce today. Listen as Dr. Donlin recounts her unique journey into the world of veterinary science, highlighting the critical role of organized veterinary groups in molding the future of the profession. The conversation shines a light on the collective responsibility of professionals to foster change and cultivate a supportive and positive environment in veterinary workplaces. Join us! --- Send in a voice message: https://podcasters.spotify.com/pod/show/peterandphil/message Support this podcast: https://podcasters.spotify.com/pod/show/peterandphil/support
Title: Disrupting Veterinary Medicine W/ Dr. Peter Weinstein Eps. 16 Introduction: Welcome back to Veterinary Vibes! Today, we're diving deep into the world of veterinary practice ownership, financial management, and leadership with our special guest, Dr. Weinstein. Join us as we explore topics ranging from veterinary contracts and ownership transition to leadership strategies and the importance of feedback in running a successful veterinary practice. Key Discussion Points: Veterinary Contracts and Transitioning from Corporate to Independent Practice: Dr. Weinstein shares insights into navigating veterinary contracts, including non-compete, non-solicitation, and non-disparagement clauses. Discussion on transitioning from corporate employment to private practice ownership, including considerations such as financial planning, legal obligations, and professional autonomy. Financial Management: Bank Lending, Cash Flow, and Financing: Exploring the nuances of bank lending and financing options for veterinarians looking to establish or expand their private practices. Dr. Weinstein provides valuable advice on managing cash flow, understanding financial statements, and securing financing for veterinary businesses. Running a Small Business and Cultivating a Business Mindset: Insights into the fundamentals of running a small business, including budgeting, inventory management, and client relations. Discussion on developing a business mindset, focusing on growth opportunities, and adapting to market dynamics in the veterinary industry. Leadership in Veterinary Practice: Dr. Weinstein emphasizes the importance of effective leadership in veterinary practice and shares strategies for building and leading high-performing teams. Discussion on the value of mentorship, fostering a positive work culture, and empowering team members to excel in their roles. The Significance of Feedback: Exploring the role of feedback in driving continuous improvement and fostering professional development within veterinary teams. Dr. Weinstein shares practical tips for providing constructive feedback and creating a culture of open communication in veterinary practices. Conclusion: As we conclude this episode of Veterinary Vibes, we've gained valuable insights from Dr. Weinstein on navigating veterinary contracts, transitioning to private ownership, financial management, leadership, and the importance of feedback in veterinary practice. Remember to apply these insights in your own veterinary journey and stay tuned for more enriching discussions on Veterinary Vibes! --- Support this podcast: https://podcasters.spotify.com/pod/show/veterinary-vibes/support
Join us for the latest episode of Central Line as we sit down with the passionate and inspiring Peter Weinstein, DVM, MBA. Driven by his extensive experience within the business of veterinary medicine and his commitment to bringing positive change to the profession, Dr. Weinstein shares insights into the importance of personalized experiences in veterinary practice. From customized education to creating delightful moments for clients, the conversation delves into the changing landscape of our profession. Discover how the veterinary profession can learn from hospitality principles and navigate the changing dynamics of client expectations. Dr. Weinstein also reflects on his journey, from building and selling his own practice to teaching the next generation of veterinarians. Dr. Weinstein owns PAW Consulting and is an author and podcaster. Additionally, he is the proud father of Brooke, who recently earned her DVM and currently practices in Australia. Mentioned in today's podcast: The Courageous Conversations Podcast. Dr. Weinstein's book (co-authored with Michael Gerber) The E-Myth Veterinarian. Central Line is generously supported by CareCredit. Wish you could watch these conversations? Catch Central Line on YouTube. Got something to say? We're always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org. This episode was produced by Clear Contender LLC with generous support from CareCredit. This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit and Pets Best (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the recording are the sole opinions of the speaker. Your receipt of this material constitutes your acceptance of these terms and conditions. The CareCredit health and wellness credit card is accepted at locations enrolled with CareCredit in the United States.
More on Dr. Peter Weinstein Dr. Peter Weinstein is the president of PAW Consulting based in Irvine, CA and the former executive director of the Southern California Veterinary Medical Association. Learn more at https://www.linkedin.com/in/pawdr. More on Dr. Brooke Weinstein Dr. Brooke Weinstein followed in her father's footsteps by earning her DVM degree from Oregon State University. She is now a small animal veterinarian in Cairns, Queensland, Australia. Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Brooke Moore obtained her BA from Franklin and Marshall College in 2001. She then attended and graduated from the University of Pennsylvania's veterinary school in 2005. She spent six years in small animal clinical practice before starting an industry career with Novartis Animal Health in 2011. She is now a regional consulting veterinarian with Elanco Animal Health. She has a special interest in preventative medicine and enjoys educating veterinary professionals about new trends in veterinary medicine. She has received advanced training in parasitology, immunology, pain management, and customer service principles. Dr Peter Weinstein is a husband, father, pet parent, veterinarian, and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the EMyth Veterinarian-Why Most Veterinary Practices Don't Work and What to Do About It. Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free thinking change agent and disruptor who, because he has a daughter in veterinary school, is working for an even better veterinary profession in the future.
More on Dr. Peter Weinstein Regarded as a leading veterinarian, Dr. Peter Weinstein is the founder of PAW Consulting, offering simple solutions for veterinarians. He is the recipient of the CVMA lifetime achievement award and is based in Irvine, CA. More on Annie Peters Annie is the president and CEO of Pet Partners, a nonprofit international organization focusing on therapy pets, from dogs to cats to birds and more species. Pet Partners people-pet teams make about three million therapy visits in the US each year. Learn more at www.petpartners.org. Learn more about your ad choices. Visit megaphone.fm/adchoices
As you know, it's super hot right now in the US and it isn't just humans who can suffer from the effects. Our animal companions are super vulnerable as well. This week Michelle Fern is joined by Ellie Laks, co-founder of The Gentle Barn, a non-profit sanctuary for rescue animals, and Dr. Peter Weinstein, veterinarian and former executive director of the Southern California Veterinary Medical Association to talk about keeping your cats safe in the sweltering summer heat! You don't want to miss this one! EPISODE NOTES: Hot Pets in the Summertime
Cattitude - Cat podcast about cats as pets on Pet Life Radio (PetLifeRadio.com)
As you know, it's super hot right now in the US and it isn't just humans who can suffer from the effects. Our animal companions are super vulnerable as well. This week Michelle Fern is joined by Ellie Laks, co-founder of The Gentle Barn, a non-profit sanctuary for rescue animals, and Dr. Peter Weinstein, veterinarian and former executive director of the Southern California Veterinary Medical Association to talk about keeping your cats safe in the sweltering summer heat! You don't want to miss this one! EPISODE NOTES: Cool Cats… Hot Weather!
The Veterinary Survival Show is excited to welcome Dr. Peter Weinstein to our Podcast! Listen in to hear his thoughts on the state of the today's veterinary industry and how it can (and should) change.
This episode is sponsored by Simple Solutions 4 Vets Kelley Detweiler is a DEA and regulatory compliance expert who provides controlled substance and DEA listed chemical solutions to the veterinary, healthcare, supply chain and pharmaceutical industries operating in the public and private sectors. She is a partner in Simple Solutions For Vets with Dr. Peter Weinstein and the coauthor of “Safeguarding Controlled Substances” published by AAHA. Kelley has spoken on international platforms including the United Nations and continues to speak and write for various industry associations, organizations and publications. Kelley serves on the Board of Directors for Backbone Software, a supply chain management company for regulated industries based in Silicon Valley, and the New Jersey Cannabusiness Association providing regulatory guidance and advisement on legislation. Peter Weinstein, DVM, MBA, is a husband, father, pet parent, veterinarian and leader He has been involved with virtually all aspects of veterinary practice from a 15 year old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian: Why Most Veterinary Practices Don't Work and What to Do About It. Currently, among other things, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free thinking change agent and disruptor who, because he has a daughter in veterinary school, is working for an even better veterinary profession in the future.
In this show, I break down Dr. Peter Weinstein's article in Today's Veterinary Business called https://todaysveterinarybusiness.com/online-pharmacy-veterinary-drugs/ (“Win Back the Drug Dollars).” Dr. Weinstein was a guest on https://www.veterinariansuccesspodcast.com/episode/37-peter-weinstein-dvm-innovation-and-inspiration-for-veterinary-medicine (show #37), and I'd highly recommend checking out that conversation. I've had a lot of conversations lately about online pharmacy revenue and view this as a lost revenue center - that's often overlooked because everyone is so busy. Grow revenue without more appointments and increase compliance - sounds like a match made in heaven for a practice owner. Enjoy! Our Sponsors https://www.veterinariansuccesspodcast.com/guardianvets (GuardianVets) (be sure if you reach out to mention us for 50% off your first month) https://www.veterinariansuccesspodcast.com/vetcheck-pet (VetCheck Pet Urgent Care Center Franchise)
The business of veterinary medicine has evolved greatly over the past few decades. With the pandemic, the increase in technology, and more, the veterinary industry is constantly having to pivot—and with that, the schools are having to change how they're teaching students. So, how has the business of veterinary medicine developed, and what does this mean for the future of veterinary care? Joining us to discuss these topics and more are Donna Harris, Assistant Professor at Michigan State University, and Peter Weinstein, President of Simple Solutions for Vets. You can find show notes and more at: https://bit.ly/3RtqSqu
Veterinary practices have been busier than ever since the beginning of the pandemic. Due to this increase in transactions, the inefficiency of the veterinary business model was exposed. There was more money coming in, but there was also a lot more stress put on the vets and nurses. So, how can we find the perfect middle ground between profitability, sustainability, and work-life balance? In this second half of our two-part episode, Donna Harris, Assistant Professor at Michigan State University, and Peter Weinstein, President of Simple Solutions for Vets, answer this key question and more. You can find show notes and more at: https://bit.ly/3eea48f
Tom Seeko, co-owner and co-founder of Florida Veterinary Advisors, spends time speaking with Dr. Peter Weinstein who has spent his entire career within veterinary medicine being an advocate for the profession. Listen in to learn about the challenges that Peter experienced, his successes, and the opportunities that he took advantage of throughout this phenomenal career. Watch the no cost 5 part video course to review your finances and see where you could be doing better in your finances.5 Foundational Steps to Financial Balance Video CourseFind out what you could be overlooking within your practice by taking our brief assessmentTest My Personal Financial IQSign up for a complimentary phone call to talk about how to get better use of all the cash inside your practice.Schedule a timeCheck out our social media channelsFacebookLinkedInYouTube
Dr. Peter Weinstein and his daughter Brooke Weinstein, a current veterinary student at Oregon State's College of Veterinary Medicine, join Dr. Andy Roark to talk about how veterinary medicine has changed over the last 20-30 years, and how it's going to change in the future. Our guests talk about how the education of veterinarians today differs from the past, and what these changes will mean for how the profession evolves going forward. This episode is presented ad free by Care Credit! LINKS: Learn more about CareCredit: https://www.carecredit.com/vetmed/ Shop the Dr. Andy Roark store for games and team training tools! https://drandyroark.com/store/ ABOUT OUR GUESTS: Dr. Peter Weinstein attended Cornell University undergraduate and the University of Illinois to receive his DVM. After graduation, he worked as an associate for three years before opening his practice. As he was running his practice, he identified the need for increased business acumen to make his practice successful. Thus, while managing and practicing full time, he attended University of Redlands to receive his MBA. As a result of the MBA, he was able to relocate, expand and sell his practice to a corporate consolidator. Politically, he served as President of the SouthernCalifornia Veterinary Medical Association and the California Veterinary MedicalAssociation and President for VetPartners, the national consultants association. He just completed three years as the Chair of the Veterinary EconomicStrategy Committee of the AVMA's Veterinary Economics Division In the veterinary industry, he acted as Medical Director overseeing the Claims Department for Veterinary Pet Insurance. Dr. Weinstein has provided small business and corporate consulting via his company, PAW Consulting After 14 years, Dr. Weinstein retired from his role as theExecutive Director for the Southern California Veterinary Medical Association to pursue other interests including teaching at Western University. He was the 2018 Speaker of the Year for the Western VeterinaryConference Practice Management Section. And in 2021 for the VMX Practice Management section. He co-authored with Michael E Gerber, “The EMyth Veterinarian-Why Most Veterinary Practices Don't Work and What to Do About It”. Dr. Weinstein has spoken and written extensively on practice management, team building, leadership, collegiality, marketing, and other topics focused on making the veterinary profession better for all those affiliated with it. Dr Weinstein lives in Orange County, California with his wife Sharon, two daughters (one a veterinary student at Oregon State), two dogs, and Bazinga, a Senegal parrot. Brooke Weinstein is finishing her third year of veterinary school at Oregon State University Carlson College of Veterinary Medicine. During her time there, she has loved working with her community through free wellness clinics for the houseless community as well as conducting research on tick-borne diseases in the underserved community. Outside of school , Brooke spends time hiking, snowboarding, and exploring Oregon.
Peter Weinstein DVM, MBA, is the owner of PAW Consulting, President of Simple Solutions for Vets, and the co-Author of the book - "The E-Myth Veterinarian - Why Most Veterinary Practices Don't Work and What To Do About It." Dr. Weinstein provides small business and corporate consulting services and is a popular speaker.
This week, host Brendan Howard is joined by the owner of PAW Consulting, president of Simple Solutions for Vets, and author of the E myth veterinarian, Dr. Peter Weinstein. Peter has had a rich, varied and successful career based in Southern California. He is a graduate of Cornell University and got his veterinary degree from the University of Illinois. After graduation, Peter worked as an associate for three years before opening his own practice. Whilst running his practice Peter, learned the hard way that it takes way more than just a love of animals to run a successful hospital and so while managing and practicing full time, he attended the University of Redlands to receive his MBA. Undertaking his MBA had a massive positive impact on his trajectory and helped his practice ‘take off'. Following the success of his practice, Dr. Peter "segway-ed" out of clinical practice and into the land of politics and business consulting. Peter went on to serve as the President and Executive Director of the Southern California Veterinary Medical Association, President of the California Veterinary Medical Association, and is a Past-President of VetPartners in the US. Currently, Peter provides small business and corporate consulting services at PAW Consulting. He is also the Executive Director for the Southern California VMA, Co-author of “The EMyth Veterinarian- Why Most Veterinary Practices Don't Work and What to Do About It”, and president of Simple Solutions for Vets. Tune in to learn a bit more about what ‘e myth' veterinary is, and how you can apply this and systems to help your practice run smoothly. Outline of this episode: [01:19] The episode begins with Brendan asking Dr. Peter how it all started. [03:55] Peter recalls the time he began working with Michael Gerber. [06:55] How are veterinary clinics the same (or different) from other businesses? [09:30] What happens if employees don't want systems in place? [11:15] Ad break - join our http://www.vetxinternational.com/leaders (Leaders) community. [12:35] The episode resumes with Brendan asking Peter, what e myth helped him with when he was a practice owner. [15:27] Brendan asks if the breakdown is management not putting systems in place or employees not following systems. [17:30] Are systems constantly adapting or set in place? [20:44] Is there a time when team members are against systems? [23:50] How does e myth make you think about systems? [27:10] How can leaders keep their mission going? [29:00] The episode comes to an end.
In today's episode, Dr. Eve Harrison, VMD talks with Dr. Peter Weinstein, co-author of the book, "The E-myth Veterinarian". He is an Illinois Vet School graduate and got his MBA from the University of Redlands. As a result of the MBA, he was able to relocate, expand and sell his practice. He served as President of the Southern California Veterinary Medical Association and the California Veterinary Medical Association. Dr. Weinstein supports the veterinary profession through his company, PAW Consulting. Dr. Weinstein recently left his position as Executive Director for the Southern California Veterinary Medical Association after 14 years to move on to teach & educate others. He has spoken and written extensively on practice management, team building, leadership, collegiality, marketing, and other topics focused on making the veterinary profession better for all those affiliated with it. Topics Covered In This Episode: The E-myth Veterinarian by Michael E. Gerber & Peter Weinstein, DVM, MBA The E-myth philosophy for mobile vets Brick & Mortar / Rigor Mortis ;) Business-owner burnout Using the Pacific Ocean to improve your practice Working “on” the business, not just “in” the business Links and Resources to connect with Dr. Peter Weinstein: Visit Simple Solutions for Vets to learn more about what they offer. Follow Peter on Instagram, Facebook, LinkedIn, or Twitter Books Mentioned in this episode: The E-Myth Veterinarian: written by Michael E. Gerber (Author) and Peter Weinstein (Co-Author) The E-Myth Revisited: written by Michael E. Gerber (Author) The House Call Vet Academy links: Find out about The House Call Vet Academy online CE course Learn more about Dr. Eve Harrison Learn more about 1-to-1 coaching for current & prospective house call, mobile, & concierge vets Get House Call Vet Swag! Find out about the next House Call & Mobile Vet Conference Music: In loving memory of Dr. Steve Weinberg. Intro & outro guitar music was written, performed, & recorded by house call veterinarian Dr. Steve Weinberg. Thank you to our sponsors! Rockin' Pets, Rollin' Vets PriVet Pet Care First Opinion Veterinary Ultrasound- Online CE courses on ultrasonography & machine selection
This week's episode is brought to you, ad free, by our sponsor - Pets Best Pet Health Insurance. This week on the podcast, Dr. Roark and Stephanie have the pleasure of spending some time with their friend, Dr. Peter Weinstein. Our conversation takes a winding path through some timely and relevant topics in veterinary medicine - There is a lot of chatter about money right now in veterinary medicine, in a variety of contexts. We wanted to talk today about where we are when it comes to pet owners paying for services, how to get access to services for more clients and how we communicate with clients about pricing and any financial concerns they have. All of these things are tied to the level of care and service we provide to our patients. Let's get into this...
Dr. Peter Weinstein and Dr. Andy Roark discuss the emotional and physical fatigue of veterinary medicine. The discuss mental and physical preparation for practice, why doctors and staff aren't building the habits they need, and what can be done to change this. They talk about controlling appointment schedules, setting boundaries and learning to say “no.” LINKS: Uncharted Practice Owner Summit LIVE: https://unchartedvet.com/uncharted-practice-owner-summit-2021/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Workshop: Communication Foundations w/ Stephanie Goss: https://unchartedvet.com/product/communication-foundations/ Workshop: Content Calendars That Will Cure Your Creative Burnout https://unchartedvet.com/product/content-calendar-planning/ Charming the Angry Client On-Demand Staff Training: https://drandyroark.com/on-demand-staff-training/ What's on my Scrubs?! Card Game: https://drandyroark.com/training-tools/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST: Dr. Peter Weinstein attended Cornell Universityundergraduate and the University of Illinois to receive his DVM. After graduation, he worked as an associatefor three years before opening his practice. As he was running his practice, he identified the need for increasedbusiness acumen to make his practice successful. Thus, while managing andpracticing full time, he attended University of Redlands to receive his MBA. As a result of the MBA, he was able to relocate, expand andsell his practice to a corporate consolidator. Politically, he served as President of the SouthernCalifornia Veterinary Medical Association and the California Veterinary MedicalAssociation and President for VetPartners, the national consultants association. He just completed three years as the Chair of the Veterinary EconomicStrategy Committee of the AVMA's Veterinary Economics Division In the veterinary industry, he acted as Medical Directoroverseeing the Claims Department for Veterinary Pet Insurance. Dr. Weinstein has provided small business and corporate consulting via his company, PAW Consulting After 14 years, Dr. Weinstein retired from his role as theExecutive Director for the Southern California Veterinary Medical Associationto pursue other interests including teaching at Western University. He was the 2018 Speaker of the Year for the Western VeterinaryConference Practice Management Section. Andin 2021 for the VMX Practice Management section. He co-authored with Michael E Gerber, “The EMyth Veterinarian-Why Most Veterinary Practices Don't Work and What to Do About It”. Dr. Weinstein has spoken and written extensively on practice management, team building, leadership, collegiality, marketing, and other topics focused on making the veterinary profession better for all those affiliated with it. Dr Weinstein lives in Orange County, California with his wife Sharon, two daughters (one a veterinary student at Oregon State), two dogs,and Bazinga, a Senegal parrot.
Join us this week as Andrea & David talk 'The Future of Veterinary Medicine' according to philanthropist, disrupter, veterinarian, previous practice owner, and Executive Director of the SCVMA, Dr. Peter Weinstein. We also dip into tech utilization, team involvement, and practice efficiency. Dr. Weinstein shares his ideas on total team wellbeing and ideas on creating a sustainable profession in the future. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane! https://podcasts.apple.com/us/podcast/peter-phils-courageous-conversations/id1543349720 https://open.spotify.com/show/3gVyRFhxqsSXMchizWtwpl https://anchor.fm/ppcourageousconversation PAWDR- Twitter @PAWDR- Instagram https://www.linkedin.com/in/pawdr/ https://www.facebook.com/peter.weinstein.75 Your Hosts Andrea Crabtree Wood and David Liss can be reached on any of the links below: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: Dog Days Social Media Management LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/
Joining us for our very first episode of The Vet Detective is guest speaker Peter Weinstein, DVM, MBA, owner of PAW Consulting and co-author of "The E-Myth Veterinarian", discussing ways to work on, not just in your practice.
Joining us is again for the second half of our interview is Peter Weinstein, DVM, MBA, owner of PAW Consulting and co-author of "The E-Myth Veterinarian", discussing ways to work on, not just in your practice.
Dr. Peter Weinstein and Phillip Nelson welcome Dr. Courtney Campbell to the conversation. This episode, they discuss what they are all currently doing to keep the courageous conversation going, education (past and present), and the role school plays in fighting the injustices and racism prevalent in America today. Join us for another courageous conversation! Like & Share! --- Send in a voice message: https://anchor.fm/ppcourageousconversation/message Support this podcast: https://anchor.fm/ppcourageousconversation/support
Peter Weinstein, the executive director of the Southern California Veterinary Medical Association, joins us to discuss dental health in pets, a topic that is often overlooked! Dr. Peter says: “If you have a puppy or kitten, start young, getting them comfortable having your fingers in their mouth.” “80% of the pets over the age of three have some level of dental disease.” “Please work with your veterinarian to identify the most appropriate products based upon the size, the age, and the severity of the dental disease that your pet is having.” “Pet health and wellness means appropriately taking care of your pets, being a responsible pet owner. Doing everything you can to give your pet a long, healthy, happy, pain-free life.”
Welcome to the Veterinary Business Success Show with me Dr Dave Nicol. In each episode we'll be exploring ideas and subjects that can be used to manage your veterinary practice better. On today's episode, I'm joined by co-author of the e-myth veterinarian Dr Peter Weinstein. Peter is one of the most respected leaders in the profession. He's a veterinarian, a former practice owner and is the executive director of the Southern California Veterinary Medical Association. Leadership and systems are his thing - which I was keen to talk to him about because it feels like we are at a pivotal moment in the veterinary profession. For years we've tried to be all things to all people a strategy borne out of a fear of missing out or being litigated against. But is this strategy at the heart of our struggles? Is it the failure to be more intentional about who we are and who we serve that has brought us to the point where a pandemic of burnout is ravaging the workforce? And if so, what can we do to course-correct? Today's show is brought to you by VetX international... Now, are people the major pain-point in your practice? If so you are not alone, over 90% of managers report staff problems to be their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture or some form of leadership breakdown. If this sounds familiar then do not despair. Help is at hand. I encourage you to check out Leaders a veterinary-specific Leadership training program where you will learn how to create and execute on a shared vision, how to hire well and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply visit www.vetxinternational.com/leaders today.
In the second episode of our 5-part series exploring the value of proactive pet care, host Katie Berlin, DVM, talks with Peter Weinstein, DVM, MBA, about rethinking the way our clients experience veterinary medicine—and how that experience can affect the quality of care their pets receive. Dr. Weinstein discusses lower-stress visits, ways to use technology, and lessons learned during this year of curbside care to shift our focus to our clients and encourage loyalty, trust, and return visits.Resource:https://www.carecredit.com/providercenter/veterinaryContact us:Podcast@briefmedia.comWhere to find us:Cliniciansbrief.com/podcastsFacebook.com/clinciansbriefTwitter: @cliniciansbriefInstagram: @clinicians.briefThe Team:Katie Berlin, DVM - HostAlexis Ussery - Producer & Digital Content CoordinatorRandall Stupka - Podcast Production & Sound Editing
Reginald Grant, "Thursday's with Arnie" "How Pets can make a difference in peoples lives." A weekly discussion between Reginald Grant, MS Ed. Business Strategist and former New York Jet and Arnie Costell, Artist and former professional Baseball player, Tigers, Astros, Yankees. As they discuss life in America and dealing with the pandemic in a positive way. With two special guest Doctor of veterinary Peter Weinstein, DVM, MBA and Robert Johnson, CEO of Custom Capsule Consultants. Find Reginald at ReginaldGrant.com and Arnie at ArnieCostell.com or AthletesInArt.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
GeniusVets co-founder David Hall's interview with Dr. Peter Weinstein from SCVMA. Dr. Weinstein will provide insight on how the SCVMA has adapted to best support veterinary practices through COVID, and how veterinary practices across the country are adapting to best support their clients, grow their businesses, and prepare for the future. We will also discuss how veterinary practices can address workforce shortages… all while getting to know Dr. Weinstein a little better.
In this episode, I'm joined by Peter Weinstein, DVM. He is the Owner of PAW Consulting, Executive Director of the Southern California Veterinary Medical Association, President of Simple Solutions for Vets, and author of multiple books. Peter is a legend in veterinary medicine and someone not afraid to “rattle” a few cages per se as you'll hear. We discuss the following: His post in Today's Veterinary Business about his daughter and her journey to become a veterinarian. His role as a parent in his children's success and direction in life. The challenges in the pool of candidates in veterinary school. Is there a diversity problem in veterinary medicine? What makes a great young veterinarian in today's world. How has COVID-19 changes the “glacial” pace of change in veterinary medicine? Why veterinary medicine is a service and should be compared to other service businesses and how to embrace that. What business he would emulate as a practice owner in veterinary medicine. How to address the fear of implementing change? The biggest threat to veterinary medicine today? Why is money a taboo topic in veterinary medicine? What is he is most excited about in veterinary medicine? What is next on his list of things to do? Today's Veterinary Business Article - https://todaysveterinarybusiness.com/my-daughter-the-veterinary-student/ Peter's Book Peter's LinkedIn - https://www.linkedin.com/in/pawdr/ PAW Consulting http://www.simplesolutionsforvets.com/ (www.simplesolutionsforvets.com) Book on Habits – Atomic Habits – James Clear https://medici.cx/vetsuccess (Learn about Medici )
People who work inside the veterinary industry are some of the most knowledgeable and passionate people I have ever encountered. They spend years getting trained to do their job, but one area of training that veterinarians don't receive is how to run their veterinary practice from a business standpoint. This industry is unique because the people working in practices have to provide care to several different species and have to treat everything from emergencies to standard preventative care. Often times this causes practice owners to get so tied up being a technician in their business that they don't have time to work on growing an actual business, and this is what the E-Myth tries to help with. This week's episode I have Dr. Peter Weinstein as a guest to talk about his new book, The E-Myth Veterinarian. Dr. Peter Weinstein is the executive director of the SCVMA, a speaker, and consultant.He explains how veterinarians spend so much time in vet school to become a really good practitioner or technician, but what is really lacking is business training. So often I hear people in the industry say, if you provide good care then that's all that matters, but the truth is that along with great service and care you need to spend time running the business and being the business owner. It is true that you have to do good work to retain clients, but the thing is, the practice down the street is likely filled with veterinary professionals who love animals just as much as you do. Caring more than the other practice won't cut it, you need strategies and systems to help grow your practice. In this podcast I usually just cover marketing, but in this episode, Dr. Weinstein shares his insight from years of working in practices that are really powerful. Marketing and branding needs to take place not just in your advertising or social media but you need to have consistency once someone makes it into the practice as well. We also cover how much you should actually know about marketing and advertising to be effective, the benefits of being pro active VS reacting to everything that comes up and how to often you should be thinking about marketing in your practice.
Fads and craziness often starts in California and works their way East. Some of the fads are great - think hula hoops, Barbies and the green energy movement. Some however, can have potential dire unexpected side effects such as the movement by local municipalities to regulate the relationship of a veterinarian and pet owner. Several California cities have made it illegal for a veterinarian to declaw a domestic cat. My guests today, the executive director of the Southern California Veterinary Association, Dr. Peter Weinstein and veterinary behaviorist, Dr. Rolan Tripp will discuss the legal, ethical and behavioral aspects of this emotionally charged topic. More details on this episode MP3 Podcast - Scratching Away at the Doctor/Pet Owner Relationship ....with Dr. Bernadine Cruz