Podcasts about good customer service

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Best podcasts about good customer service

Latest podcast episodes about good customer service

Managing Dental Drama Podcast
Quality Referral Processes for Premium Patient Care

Managing Dental Drama Podcast

Play Episode Listen Later Feb 10, 2025 39:19


Patient care is often a shared process among various providers. Dentists must coordinate care with dental specialists like oral surgeons, orthodontists, periodontists, pediatric dentists, and endodontists and vice versa. In addition, dental professionals must coordinate care among medical providers to obtain medical clearances as well as important information regarding medicines/pre-medication recommendations. This coordinated effort is a critical aspect of providing premium quality care for patients. In this episode, Dr. Kuba and Bethany discuss the importance of this process while also talking about the things that often go wrong in the process. Together, they have tips and suggestions for improving relationships amongst referral sources. Previous Episodes Worth Revisiting: What is Good Customer Service? Know THY Practice Missed the previous subscription months? Don't fret! Go to our subscription page and you can purchase the things you missed! Stay tuned for more helpful documents in the near future! February Bonus Content Now Available! Last chance to get 50% off your first month - Subscribe Today!! Managing Dental Drama Subscription

No Room for Phonies
Our Worst and Best Experiences with Customer Service

No Room for Phonies

Play Episode Listen Later Jan 30, 2025 30:00


Local Businesses that are GREAT with Customer Service Examples of Good Customer Service. 1. Monarch Electric & Lighting (Jason Wall) 905-685-2313 2. Sider Automotive https://www.napaautopro.com/en/auto-repair/ontario/wainfleet-sider-automotive/ 3. Great Canadian Home Improvements (Flo @ https://gchi.ca/) 4. Pelvic Physio Niagara (https://pelvicphysioniagara.ca/) 5. 416 Coffee: (https://www.416-coffee.com/contact)  

Real Talk with Q. Alexander
GOOD CUSTOMER SERVICE (THANK YOU TRESHA)

Real Talk with Q. Alexander

Play Episode Listen Later Aug 29, 2024 5:03


Join me as I talk about a good experience I had with a customer service representative named Tresha at an insurance company. She is by far the best customer service representative that has ever assisted me. If I could give Tresha more than five stars, I would. Thank you, TRESHA!

Managing Dental Drama Podcast
Effective “Morning” Huddles

Managing Dental Drama Podcast

Play Episode Listen Later Jul 8, 2024 32:04


Oftentimes practice owners groan about the necessity of “morning” huddles. In fact, many practice owners opt to do away with them completely. In this episode, Bethany discusses all of the benefits associated with a daily or weekly huddle. Benefits include preparation for the patient's care plan, accountability for team members to prepare, and setting the tone for the day. Due to the benefits of a daily/weekly huddle, Bethany uses this episode to unpack the nuts and bolts of implementing or improving your “morning” huddle. Previous Episodes Worth Revisiting: What is Good Customer Service? Preventing Stress and Burnout  

AI Lawyer Talking Tech
AI's Impact on Legal Services: Enhancing Efficiency, Trust, and Innovation

AI Lawyer Talking Tech

Play Episode Listen Later Jun 17, 2024 19:57


Welcome to today's episode of 'AI Lawyer Talking Tech,' where we delve into the transformative power of artificial intelligence in the legal industry. In this episode, we'll explore the pressing need for accurate AI applications, the pivotal role of technology in succession planning within law firms, and the innovative strategies driving client communication. We'll also discuss the critical importance of trust, privacy, and security in AI-driven legal services, and examine how regulatory and compliance landscapes are evolving to keep pace with technological advancements. Stay tuned as we uncover how AI is reshaping the future of legal practice, enhancing efficiency, and fostering long-term client relationships. Pricing AI-driven legal services: Get out of the shadows17 Jun 2024Thomson Reuters InstituteThe art of succession: How your law firm can leverage technology to foster future rainmakers and mitigate client risks17 Jun 2024Legal Dive - Latest NewsWe Need To Talk About GenAI Accuracy17 Jun 2024Artificial LawyerAI in Legal Services: Enhancing Trust, Privacy, and Security with Custom AI Solutions17 Jun 2024Legaltech on MediumHow to Answer Legal Exam/Assignment Questions – A Guide for Law Students16 Jun 2024WardblawGHona secures $9.5M Series A to tackle the legal industry's client communication challenges17 Jun 2024Utah Business MagazineCyber insurance from the perspective of a data breach lawyer17 Jun 2024NH Business ReviewBusiness Law and 2024-25 Economic Trends17 Jun 2024Wisconsin Lawyer MagazineUSPTO Seeks Public Comment on the Impact of Artificial Intelligence on Patentability17 Jun 2024JD SupraElectronic signatures: An important tool within law firms17 Jun 2024Legal FuturesLaw Firm Partners Weigh in on the Balance of Hybrid Work, AI Policies, Pricing/Economic Trends17 Jun 2024Law Week ColoradoU.S. Fifth Circuit Decides Against Its Proposed Rule Amendment on AI Use in Legal Filings17 Jun 2024JD SupraGame-Changer: RAG's Impact on Legal Compliance and Risk Management17 Jun 2024AIJourn.comThe Importance of Good Customer Service in Legal Tech17 Jun 2024Today's Wills & Probate74% of in-house lawyers say AI will have a “transformational” or “high” impact on the legal profession17 Jun 2024ITSupplyChain.comThe best bits from the Legal Cheek-ULaw Summer 2024 Virtual Vac Scheme17 Jun 2024Legal CheekSTEVEN ROBERTS: Pass a federal shield law15 Jun 2024OurCommunityNow.com[Eugene Volokh] Kenya Survey: "AI Clerk's Influence on Legal Outcomes Is Seen as No Less Legitimate" Than Human Clerk's15 Jun 2024The Volokh ConspiracyLawPro.ai: Strategic Investment Raised To Transform The Legal Industry15 Jun 2024Pulse 2.0Decoded - Technology Law Insights, V 5, Issue 5, 202414 Jun 2024JD SupraNew York on the ethics of expensing credit card processing fees to clients14 Jun 2024The Daily Record of RochesterToo Many Lawyers Don't Have Websites14 Jun 2024Above The LawAs federal healthcare AI regs stall, states take matters into own hands14 Jun 2024Medical Marketing And MediaWhat Could New York's Two Child Privacy Protection Bills Mean for Businesses?17 Jun 2024Hinshaw & Culbertson LLPNew HIPAA Privacy Protections for Reproductive Healthcare: What You Need to Know and 5 Steps You Can Take Now14 Jun 2024Fisher & Phillips LLPU.S. Fifth Circuit Decides Against Its Proposed Rule Amendment on AI Use in Legal Filings14 Jun 2024King & SpaldingCooperation and Compliance: Navigating Artificial Intelligence at the Securities Enforcement Forum14 Jun 2024Vinson & Elkins

Mexico Business Now
“Without Good Customer Service, There Is No Business Growth” by Shelley Pursell, Marketing Director Latin America and Iberia at Hubspot (AA1013)

Mexico Business Now

Play Episode Listen Later Jun 13, 2024 4:58


The following article of the tech industry is: “Without Good Customer Service, There Is No Business Growth” by Shelley Pursell, Marketing Director Latin America and Iberia at Hubspot

Do You Even Lift Bro?
Home Gym Overhaul: Conquering Space and Setup

Do You Even Lift Bro?

Play Episode Listen Later Jun 5, 2024 51:49


Overview In this episode hosts Kyle and Michael dive deep into the world of home gyms, exploring the latest trends and personal experiences with fitness equipment. They discuss their recent acquisitions from Home Gym Con, where Kyle returned with an impressive haul including two ATX pieces, a Bells of Steel rack, and a Fringe Osprey rack. The conversation takes a detailed turn into the setup challenges and solutions, highlighting Kyle's inventive approach to fitting new equipment into his space. Michael shares his enthusiasm and slight envy of Kyle's new gear, sparking a broader discussion about gym equipment investments and the joys of upgrading a home gym setup. Chapters (0:00 Recent Gym Equipment Purchases and Upgrades) (2:28) Challenges in Setting Up the Dane (5:11) The Aries 2.0 and Discount for 1.0 Owners (8:01) The Importance of Good Customer Service (12:50) Difficulties of Selling Gym Equipment Online (24:02) The Rise of Resellers and the Challenges of Selling Equipment (32:16) The Impact of Home Gym Con 2022 and Future Plans (36:43) Inspiration for Future Content Creation (41:36) Reigniting Excitement for Working Out and Setting Fitness Goals (45:03) The Positive Feedback and Increased Exposure from HomeGymCon

The Perceptive Photographer
Importance of good customer service

The Perceptive Photographer

Play Episode Listen Later May 20, 2024 13:14


In episode 480 of the Perceptive Photographer, we dig into the notion of what good customer services looks like. When thinking about your photographs and if you are in the business of making photos, what does good customer service look like in your images. As your own client, what are you doing to make sure that your images have the best experience possible. Mark Your Calendars for the Lightroom Virtual Summit 2024 Before we get into the topic just a save the date note for the Lightroom Virtual Summit 2024 for May 20 through May 24. This will be a free week packed with Lightroom training. These sessions are going to be invaluable for anyone looking to enhance their photo processing and organizational skills with this tool. Subscribing to the podcast ensures not missing any new episodes released every Monday. Gear used in the podcast One of the questions I get asked frequently is what sort of equipment do I use to record my podcast. I have used a variety of equipment in the years that I have been recording, but here is the current list of equipment that I am using. Also as an FYI and full disclosure, the links are affiliate links to Amazon.Rode Procaster XLR microphoneRode Boom ArmRode PSM ShockmountAll three Rode components a kitFocusrite Scarlet 2i2Adobe Audition (part of creative cloud subscription)LogicPro XMacbook ProOWC Thunderbolt 3 dockHeadphones

The Perceptive Photographer
Importance of good customer service

The Perceptive Photographer

Play Episode Listen Later May 20, 2024 13:14


In episode 480 of the Perceptive Photographer, we dig into the notion of what good customer services looks like. When thinking about your photographs and if you are in the business of making photos, what does good customer service look like in your images. As your own client, what are you doing to make sure that your images have the best experience possible. Mark Your Calendars for the Lightroom Virtual Summit 2024 Before we get into the topic just a save the date note for the Lightroom Virtual Summit 2024 for May 20 through May 24. This will be a free week packed with Lightroom training. These sessions are going to be invaluable for anyone looking to enhance their photo processing and organizational skills with this tool. Subscribing to the podcast ensures not missing any new episodes released every Monday. Gear used in the podcast One of the questions I get asked frequently is what sort of equipment do I use to record my podcast. I have used a variety of equipment in the years that I have been recording, but here is the current list of equipment that I am using. Also as an FYI and full disclosure, the links are affiliate links to Amazon.Rode Procaster XLR microphoneRode Boom ArmRode PSM ShockmountAll three Rode components a kitFocusrite Scarlet 2i2Adobe Audition (part of creative cloud subscription)LogicPro XMacbook ProOWC Thunderbolt 3 dockHeadphones

The Future of Shopping with Vogue Business
Can good customer service make shopping fun again?

The Future of Shopping with Vogue Business

Play Episode Listen Later May 11, 2024 29:18


What makes a good in-store experience today? On Vogue Business's Future of Shopping podcast, presented by Worldpay, executive Americas editor Hilary Milnes unpacks this question with Reformation CEO Hali Borenstein, who shares how the brand rethought the role of in-person retail.Use the code PODCAST20 to save 20 per cent when you purchase a Vogue Business membership for full access to the Future of Shopping series, as well as exclusive industry insights that will give you the edge in this competitive dynamic landscape.https://bit.ly/3VIObBE Hosted on Acast. See acast.com/privacy for more information.

Orange Juice Optional
Good Customer Service is Key and Social Dilemma's can be awkward

Orange Juice Optional

Play Episode Listen Later Apr 9, 2024 30:21


Episode Notes On this werk's episode of Orange Juice Optional, Suzanne and Michelle discuss the significance of excellent customer service. Not only does it in enhance a shopping experience, but it also creates a working relationship moving forward. While chatting, the ladies will then recount a negative customer service encounter before sharing their most recent positive experience. Following that, they will explore various awkward social scenarios, such as dealing with a lingering party guest, a friend's negative communication, and a social media misstep. Listen in as they discuss their unique approaches to each situation. Then, before wrapping up the episode, Michelle reminds listeners that April's book of the month is "Capote's Women: A true story of love, betrayal, and a swan song for the ages" by Laurence Leamer. This nonfiction narrative explores Truman Capote's relationships with his high society female acquaintances. These were all women that he admired for their beauty and elegance. He easily befriended them, yet ultimately betrayed them in his Esquire short story "La Côte Basque 1965" (an excerpt from his unfinished novel "Answered Prayers"). Interestingly, this book has also been adapted into the FX series "Feud: Capote vs The Swans." Until next week everyone…Cheers!! April's book of the month: https://www.amazon.com/Capotes-Women-True-Story-Betrayal/dp/0593328108/ref=mp_s_a_1_1?crid=1VC2I1D05GFA1&dib=eyJ2IjoiMSJ9.3had-qm9VEMA5gCNOVm2C_BJSBDroR6ceNeLfjZCxnUtW1E5DpMsIB4Bla9Aoxfn8PMqL4p6MygwnRdrAtvZzAvbq64_sjvLKm1U8uHWk_q_nixOGJ3Z8-OiUX8fSPZLHYiqfFPOpGn-9cUEX2AQ0UAUQMKK1IrNrTbXlCIYtkqpHh9orDJx_9AA8qMsldlSdXbNmptuPyxkJkDx9M_pfQ.GkuDX1Jig_e2m1QW3NHK7AyhgOvmD9ViiQp6lUzwyTo&dib_tag=se&keywords=capotes+women+book&qid=1710181028&sprefix=capote%2Caps%2C193&sr=8-1 FX series: https://www.fxnetworks.com/shows/feud For more information about this podcast, please visit the following locations: Orange Juice Optional (Facebook & Instagram) www.orangejuiceoptional.com www.spirituallysituated.com Email: orangejuiceoptional@gmail.com Mixed & Edited by Next Day Podcast info@nextdaypodcast.com

The MRL Morning Show
The One Where We Wanted Good Customer Service Damnit! - ML Wrap Party

The MRL Morning Show

Play Episode Listen Later Feb 26, 2024 8:44


We talked bad customer service and our first jobs! Support the show: https://www.mrlshow.com/

#CareerStrategies
#195 - Good Personality ≠ Good Customer Service...

#CareerStrategies

Play Episode Listen Later Jan 27, 2024 9:45


Good Personality ≠ Good Customer Service...

The Photography Bar Podcast
Top 5 tips for good customer service + Fake images used in the Gaza Conflict

The Photography Bar Podcast

Play Episode Listen Later Jan 25, 2024 42:52


Welcome to The Photography Bar podcast, where we talk all things photography. In this episode we give our Top 5 tips for good customer service and discuss the fake images used in the Gaza Conflict You can support he channel by leaving us a 5* review on your favourite podcast app like Spotify and Apple podcasts ----- SUBSCRIBE to our new Youtube channel: https://www.youtube.com/@ThePhotographyBar   Support the show by joining our Patron : https://www.patreon.com/thephotographybar ----- Here is everywhere you can find us: Website: https://www.thephotographybar.co.uk/ Twitter: https://twitter.com/thephotogbar Facebook: https://www.facebook.com/thephotographybar Instagram: https://www.instagram.com/thephotographybar1/ TikTok: https://www.tiktok.com/@thephotographybarpodcast

Sweeping The Country with Jimmy  Carter & Derik Walker
Where has good customer service gone?

Sweeping The Country with Jimmy Carter & Derik Walker

Play Episode Listen Later Jan 24, 2024 31:28


Sweeping the Country: It's all a monopoly! From fast food to hotels, I'm not sure they care any more! Are we ever going to get good customer service again? Seriously...I think it's GONE!!!!

The AC Method
#37: The Importance of Customer Service and Building a Strong Brand Reputation

The AC Method

Play Episode Listen Later Nov 23, 2023 15:39


In today's episode, we're delving into the realm of customer service and its impact on both businesses and customers. Aaron shares his personal experiences and observations, highlighting instances of excellent and poor customer service. From encounters at tire dealerships to visits to automotive service centers, Aaron underscores the significance of treating customers with care and the enduring effects this can have on a company's reputation. Tune in as we examine the crucial components of outstanding customer service and exchange practical tips for enhancing interactions with clients. Get ready for a thoughtful discussion on the impact of exceptional customer service in today's business world.

Managing Dental Drama Podcast
What Is Good Customer Service?

Managing Dental Drama Podcast

Play Episode Listen Later Oct 30, 2023 33:20


Dr. Kuba poses a question and subsequent subject matter – What is good customer service? In this episode, she and Bethany discuss how good customer service goes far beyond a simple smile and peppy tone. Instead, it requires preparedness, attention to detail, delivering what you say you will deliver and much, much more. Part of the barrier in providing good service is relying on sometimes inconsistent team members. Bethany spends time talking about how to inspire and encourage team members to value and consistently improve upon customer service skills.Previous Episodes Worth Revisiting:S2: Episode 22 – Smelling the Smoke – Preventing Angry Patients S2: Episode 13 – Continuing Education for EmployeesDon't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign-UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Adrienne Obey - Women United - Brainstorming with Adrienne - Live Free Horoscope Readings
THE TRUE VALUE OF GOOD CUSTOMER SERVICE - REAL LIFE EXAMPLES OF GOOD and BAD CUSTOMER SERVICE

Adrienne Obey - Women United - Brainstorming with Adrienne - Live Free Horoscope Readings

Play Episode Listen Later Sep 23, 2023 26:59


THE TRUE VALUE OF GOOD CUSTOMER SERVICE - REAL LIFE EXAMPLES OF GOOD and BAD CUSTOMER SERVICE In this episode I discuss a disastrous experience with a man who sells a particular product online. He became irate when I wrote to let him know that I had never been able to actually use what I purchased. His response was to attack me. My response was to inform him that I was an online influencer and I would share the horrible Customer Service experience with the whole world. In this podcast I also discuss another AI Company that provided excellent customer service, which probably will result in a lifetime customer for them. The reason I made this podcast was to 1. Expose that horrible Customer Service Experience 2. Point out the value of GOOD CUSTOMER SERVICE. Blessings, Adrienne (Capricorntigress) ⁠⁠Mandela Effect Chronicles⁠⁠ ⁠⁠Get A Reading with Me⁠⁠ ⁠⁠astrologyalookinside.com⁠⁠ ⁠⁠perceptiveguidance.com⁠⁠ ⁠⁠adrienneobeyhq.com⁠⁠ ⁠⁠getmearealcareer.com⁠⁠ ⁠⁠danceandslimdown.com⁠⁠ ⁠⁠monetizeinfluence.com⁠⁠ ⁠⁠gregarious1.com⁠ --- Send in a voice message: https://podcasters.spotify.com/pod/show/adrienne-obey/message Support this podcast: https://podcasters.spotify.com/pod/show/adrienne-obey/support

Barber College Success
148. Good Customer Service is Essential

Barber College Success

Play Episode Listen Later Aug 11, 2023 27:13


On today's episode, Craig discusses customer service, why it is important, and ways you can improve your customer experience in the shop. Enjoy the episode, and as always, thank you for listening! https://crowncutzacademy.com/  IG: @crowncutzacademy @ammiyourbarber @jbahhba @bobcrc2   Barber College Success is hosted by Craig Charles, owner of Crown Cutz Academy barber college with locations in Johnson City, TN and Bristol, VA.   Produced by Mitch McGarry with Maypop Media LLC

Beauty and Braids
#101 The Importance of Good Customer Service with Candice Guy

Beauty and Braids

Play Episode Listen Later May 23, 2023 31:46


It's hard to believe but the customer is priority but it is! Customer Service is one of the most important secrets to having a successful business or not, especially as entrepreneurs. In this episode, Candice explains the benefits of practicing good customer service with clients weather they are associates, family or friends. As braiders, we are often forget that the customer is always right even if they are wrong. Be sure to listen to this episode and learn more about Candice Guy by following her on Instagram at @shopblushvelvet and Website www.shopblushvelvet.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/theartofbraids/message

The Green Dream Landscaping Show
Putting Customers First: Why Good Customer Service is Essential for Lawn and Landscape Companies

The Green Dream Landscaping Show

Play Episode Listen Later May 2, 2023 53:15


In this episode, we dive into the importance of customer service for lawn and landscape companies. Good customer service can be a crucial differentiator in this industry, leading to increased customer retention, word-of-mouth referrals, and business growth. We discuss the six critical elements of good customer service: communication, timeliness, quality of work, professionalism, personalization, and going above and beyond. We provide examples of how lawn and landscape companies can implement each element in their business. We also share case studies and success stories of companies that have implemented good customer service practices and seen positive results, as well as tips and best practices for those looking to improve their customer service. If you're a lawn and landscape company looking to improve customer service and stand out in a crowded market, this episode is for you. Tune in to learn to put customers first and build strong relationships to drive business success.

Grow A Small Business Podcast
31+ years of experience in providing high-end residential renovations with the highest quality service. Now became a multi-award winning company through their high-quality work and good customer service with over 10 FTEs. (Rob Watchorn)

Grow A Small Business Podcast

Play Episode Listen Later Apr 30, 2023 45:22


In this episode, Troy interviews Rob Watchorn the Founder and CEO of Blythe & Watchorn based in Hobart, Australia. Rob has set up his own business to provide high-end residential renovations with the highest quality in construction, finish, style, and functionality. With over 31 years of experience in growing his business, Rob has been through deep dark times which taught him to become wiser and be able to appreciate the most important things in life in order to manage his business in the finest way. Blythe & Watchorn was established in 1993 and has been running for over 31 years. Became multi-award winning in-home alterations and ecstatic customers with over 10 FTEs.  Rob has said that growing a small business requires time management because you can't work in your business 24/7 and expect to have a happy life. So he added, “At the end of the day, if you find yourself falling into this trap, you've got to do something to change that or you'll end up losing everything you have.” This Cast Covers: Focus very much on high-quality work and focus solely on home renovations.  The positive effect of keeping your business manageable. Helping professional people and handling top-end projects. With over 31 years of experience in managing businesses. Learning how to recover from very dark times. Helping entrepreneurs improve work and life balance. Learning how to have a stress-free life business through proper money handling. Importance of voluntarily asking and accepting advice from experienced ones. Benefits of establishing your business with ethics and morals. Sharing is the finest way to add people by training them, keeping them enthusiastic, and offering them opportunities. Links: Rob's Linkedin Rob's Facebook Additional Resources: Blythe & Watchorn     Quotes: “Try different things, see what works, eat what didn't, and then swing your business around and focus on the things that did work rather than things that didn't.” —Rob Watchorn “Success is your security and the time to spend doing the things you want to do with the people you love.” —Rob Watchorn “If you don't allow yourself time to recover and rekindle then you're never going to have the enthusiasm you need to run a successful business.” —Rob Watchorn “If you want a stress-free life in business, you've got to have a decent bank balance and not too much debt.” —Rob Watchorn “You have to take the courage of voluntarily asking for help or you're not going to get out there.” —Rob Watchorn

Bmore Fit-Tech
Growth and tech jobs! And what is good customer service?

Bmore Fit-Tech

Play Episode Listen Later Apr 26, 2023 13:34


In this episode I like to talk briefly about my experience as an IT professional and trying to advance with education and experience in the field of it! Also what exactly is good customer service if you give $120% are you supposed to give 200%? Why is some customers never happy? --- Support this podcast: https://podcasters.spotify.com/pod/show/michael-paige0/support

Ecommerce & Brand Growth
Amazing Customer Experiences Need Insanely Good Customer Service

Ecommerce & Brand Growth

Play Episode Listen Later Jan 13, 2023 18:32


The challenge for brand growth in the future is going to come down to whether or not you uniquely stand out against your competition. With so many people focused on the trend of automations and ai, there is going to be a time where human relationships are valued even more since they may not be available. This makes for a great opportunity to strengthen your communication with your customers by implementing really amazing customer service into your brand's strategy. In this episode, I discuss some of the reasons why customer service is so valuable for brands and what tools or tactics you can start implementing today. Follow Michael LinkedIn Twitter Porters.io TikTok

LAWsome
The Power of Good Customer Service for Legal Professionals

LAWsome

Play Episode Listen Later Jan 4, 2023 27:30


Tanner Jones, your host and Vice President of Business Development at Consultwebs, welcomes you to another episode of the LAWsome Podcast by Consultwebs. In today's episode, Tanner is accompanied by Kyle Farmer, founding attorney at Farmer Law PC, which offers strategic solutions for client immigration needs such as employment-based recruitment and visas.  After graduating from Vanderbilt University Law School, Kyle and his wife and co-founder, Natalie Farmer, began working on various types of immigration visas for their family construction business in Iowa. As employers, they experienced what can be accomplished through foreign recruitment and legal immigration.  Today's topic is related to good customer service for legal professionals.   Key Takeaways: 00:17 Introduction  02:30 How law firms can grow their business  04:40 The key to great client relationship in law  08:17 Common law firm mistakes in the client relationship 11:15 Creating SOPs (Standard Operating Procedures) 14:30 Tips for better client communication part 1 17:17 Tips for better client communication part 2 19:19 Relationship-driven law firm  21:11 Challenges behind a client-law firm relationship  22:43 Finding your firm's ideal client  24:27 Ending thoughts  Best way to contact Kyle Farmer:  512-894-2128  kyle@farmerlawpc.com  intake@farmerlawpc.com  https://farmerlawpc.com/    Discover More About the Podcast and Consultwebs: Subscribe to the LAWsome Podcast by Consultwebs on Apple Podcasts, Google Podcasts, and Spotify   Follow Consultwebs on social for legal marketing updates: Facebook Instagram Twitter Linkedin YouTube  

Creating Disney Magic
How to Reinforce Good Customer Service

Creating Disney Magic

Play Episode Listen Later Dec 27, 2022 14:10


Today, Jody and I discuss how to reinforce good customer service. It's not enough to require your team to provide customer service. You need to recognize specific actions, so it is reproducible. As a leader, it is your job to recognize and reinforce the attributes you want your employees to embody. The only way to do that is to be out where it happens. Have your feet on the ground and see how your team treats the customers. When you see behavior you want repeated, call it out, and recognize the individual for it. The best recognition is specific. When you are present and observant, it becomes easy to see what is cultivating in the culture of your team. You hire the team to make a difference, but you must create an environment for them to work within. Expressing genuine and specific interest in people is the best way to recognize individuals and help them feel valued. Pay attention today, on purpose, and call them out for it. Recognized and rewarded behavior gets repeated. Bring it up and follow up. Make recognizing people part of who you are. That is how it becomes the culture. You will make people's lives better, and you will better yourself by intentionally seeking out opportunities to recognize others. Serve everyone like they are your best friend or family member. When you have a lot of happy people on your team, you will make more money. Simple as that. If you want to experience great customer service, make sure to reach out to Magical Vacation Planners. They can help you plan your next vacation. You can reach them at 407-442-2694. Resources About Lee Cockerell Mainstreet Leader Cockerell Academy

Concealed Taco Dudes Podcast
Episode 152 - Jason pulls a 'Jason' & Taco praises CMC Triggers and MTM Case-Gard

Concealed Taco Dudes Podcast

Play Episode Listen Later Dec 15, 2022 62:54


News, Good Customer Service, & Jason actually does something with guns

Tom & Becky in the Morning
Giving good customer service!

Tom & Becky in the Morning

Play Episode Listen Later Nov 2, 2022 18:47


Customer service... weighing yourself... Paul Pelosi... and Hunter from Templeton spectacularly fails!

Leadership In Two Minutes
Leaders Provide Good Customer Service

Leadership In Two Minutes

Play Episode Listen Later Nov 2, 2022 2:51


One thing that all leaders have in common is that we all have internal customers in one form or another. Take a listen for three strategies you can use to improve how you serve those in your own organization.

DeaconLive
DeaconLive - Good Customer Service

DeaconLive

Play Episode Listen Later Oct 27, 2022 61:10


This Episode: Pig Pen dies - Shocking news about bees - Whos who scam - #1 pasta in Italy - Almond Mom - Cookie Monsters name - Ring camera kills - 420 on pump 3 - Favorite teacher - What do you see in this pictureYOUTUBE BE HEARD

The Ridiculously Amazing Insurance Podcast
Good Customer Service Isn't GOOD ENOUGH | How Are You WOW'ing Clients

The Ridiculously Amazing Insurance Podcast

Play Episode Listen Later Oct 3, 2022 14:45


Good Customer Service Isn't GOOD ENOUGH. The key to giving good customer service in insurance is consistency. As you review this you may be thinking we do this sometimes. The idea of good customer service is a consistent approach. Review these strategies but then think what percentage of time are we really doing this? ✏️ Check out our blog on how to advocate for clients, build loyalty, wow your clients, celebrate life: https://bit.ly/3dHVNkB

The Fit CEO Podcast with Chad Molyneux
How To Know If You Have Good Customer Service (Ep. 88)

The Fit CEO Podcast with Chad Molyneux

Play Episode Listen Later Sep 19, 2022 12:52


On this platform, we talk about the sexy stuff like sales and marketing but we also talk about the unsexy things that actually grow and build a business. One of those unsexy things on the surface is customer service/customer success. This is a vital part of your business and should be tracked as such. I'll give you 3 key metrics to track when it comes to customer service and why I've had tunnel vision for the past few months building out NLCA 2.0.   Time Stamps:   (1:07) Customer Service Exists (2:45) Decline Percentage (6:11) Refund Percentage (9:15) Cancellation Request Percentage (11:50) My Tunnel Vision ----------- Follow Me on Instagram - https://www.instagram.com/the_fitceo/  ----------- If you are feeling stuck and you're ready to take the next step, check out Next Level Coaching Academy - https://www.thenextlevelcoachingacademy.com

The Bert Show
Moe Is Convinced That Good Customer Service Is A Thing Of The Past After *THIS*

The Bert Show

Play Episode Listen Later Sep 1, 2022 9:14


Moe Is Convinced That Good Customer Service Is A Thing Of The Past After *THIS* Learn more about your ad choices. Visit megaphone.fm/adchoices

Because You Need to Know Podcast
Good Knowledge Management is Good Customer Service with John Antill

Because You Need to Know Podcast

Play Episode Listen Later Aug 14, 2022 31:36


John Antill is currently a Knowledge Manager at US Army Expeditionary Civilian Workforce. With over 14 years of progressively responsible knowledge management experience in complex technical roles – both military and civilian – requiring exceptional project coordination, problem solving, and management skills, John has established a track record of success by leveraging a collaborative leadership style to accomplish all short- and long-range objectives. An engaging and articulate communicator, he is able to clearly convey complex technical information and propose novel solutions to build consensus with key project stakeholders, including high-value clients and executive leadership. Furthermore, his consistent focus on remaining at the forefront of rapidly evolving technology allows him to drive enterprise-wide innovation and maintain a competitive advantage. He is an accomplished international author, writing 58 articles on knowledge management. John has spoken at several conferences nationally and internationally.  John is on the Board of Minority Empowerment Through Technology which provides under-served college STEM students to get the technology they need to be successful in their course-ware and projects. John holds a Master of Science in Knowledge Management from Kent State University and a Master of Certified Knowledge Management from the KMInstitute. https://realkm.com/author/john-antill/

Booker, Alex and Sara - Daily Audio
Missed Connections: Was she into him or was it just good customer service?

Booker, Alex and Sara - Daily Audio

Play Episode Listen Later Aug 3, 2022 4:47


A lot of times we think "there's a chance" but the whole time they were just being nice with nothing more to offer!!!

The Network Marketer's Den with Janet Metzger
What Defines Good Customer Service

The Network Marketer's Den with Janet Metzger

Play Episode Listen Later Jul 21, 2022 27:18


Getting business from an existing business is much easier than generating new business. Generating new business is important for a business to grow, but that is only half the battle; keeping your customers delighted and getting repeated business is the other half. Giving good customer service doesn't necessarily mean that you have to provide them with discounts always. Good customer service means how you make your customers feel. Do you make your customers feel important? Do you make your customers feel valued? Do you make your customers feel you understand them? To build a successful Network Marketing company, good customer service is key. Always remember your customers are your brand ambassadors. In this episode, I talk about some of the mistakes most Network Marketers make in customer service. I also share some simple tips to give good customer service. Snapshot of the Key Points from the Episode: Why is customer service plays a crucial role in your Network Marketing business? How can bad customer service affect your business? Is good customer service more important than quality products? What creates bad customer service, and how to avoid them? How to give good customer service? About the Host - Janet is a Subject Matter Expert in Network Marketing and Direct Selling. She is an experienced Business Coach and Consultant with a demonstrated history of achieving stellar results. She mentors Home Based Business Owners, Entrepreneurs, and Network Marketers to reach the top of their profession without burnout! Having worked in Corporate for 17 years, leading and building organizations of 12,000 plus. She is highly skilled in Coaching, Sales Management, Sales and Leadership Training, Remote Management, Human Resources for Managers, Business Development, Business Planning, Sales Management, and Inspirational Leadership. Janet has studied at Proctor Gallagher Institute. Bob Proctor is her mentor. Partnering with PGI, she helps individuals and companies achieve more than they ever thought possible. Social Links of the Host- Website - www.coachjanetm.com Facebook Profile - https://www.facebook.com/janet.b.metzger Facebook Group - https://www.facebook.com/groups/386998828820916 Linkedin Profile - https://www.linkedin.com/in/janet-metzger-94975414/ Watch the webinar and learn the strategies of how you can intentionally grow your business by spending just 15 mins a day at https://coachjanetm.com/15mins/

Mowing In The Dark LAWN CARE Podcast
32. Good Customer Service is Essential (LCBU #12)

Mowing In The Dark LAWN CARE Podcast

Play Episode Listen Later Jul 7, 2022 34:12


Thanks for listening. Please give the podcast a 5 star rating and review in Apple Podcasts. I would love to hear your feedback. Send me an email with your feedback at lansinglawnservice@gmail.com Podcast Website: https://anchor.fm/mowinginthedark Follow your host Aaron Sutter on… Instagram @lansinglawnservice Youtube: www.youtube.com/lansinglawnservicellc and check out my business website: www.lansinglawnservice.com Want to be on our Sticker Wall? Send your stickers to: Lansing Lawn Service LLC P.O. Box 454 Potterville, MI 48876 Check out My Favorite Lawn Care Gear: Werner, AC78, Quickclick Stabilizer, Aluminum https://amzn.to/2OTOfMf Wonder Grip WG318L Liquid-Proof Double-Coated/Dipped Natural Latex Rubber Work Gloves 13-Gauge Seamless Nylon, Large, Large https://amzn.to/2Ytjml6 Hodenn Zero Turn Lawn Mower Hitch - Fits Ariens & Gravely ZT-X: https://amzn.to/3jJmEua ECHO Black Diamond Trimmer Line: https://amzn.to/2GBEL7d #lawncare #landscaping #mowinginthedark #lawnservice #lawncarebusiness #lawncarepodcast #greenindustry #mowing #lawnmowing #landscapingpodcast #lawnpodcast #greenindustrypodcast #fullertonunfiltered #greengrindpodcast --- Send in a voice message: https://anchor.fm/mowinginthedark/message

Wally Show Podcast
Good Customer Service: June 28, 2022

Wally Show Podcast

Play Episode Listen Later Jun 28, 2022 55:59


TWS News 1: Thank You Notes – 00:35Match-a-Mania Game – 3:11Time Capsule Tuesday – 10:00TWS News 2: Ruling on Football Coach Praying – 16:39Best Phone Call You Got – 19:43TWS News 3: FBI's Tips to Detecting a Lie – 28:32Mind Blown – 31:48Good Customer Service – 34:53Least of These: Jason Momoa's Good Deed – 43:39Good News Giddy Up – 45:59Taking Matters into Your Own Hands – 48:09You can join our Wally Show Poddies Facebook group at www.facebook.com/groups/WallyShowPoddies

The Best of Azania Mosaka Show
Open line - personnel with good customer service

The Best of Azania Mosaka Show

Play Episode Listen Later May 26, 2022 28:34


See omnystudio.com/listener for privacy information.

Well Sh*t. It really is that simple...
Episode 26 - Business Series - "Good customer service - How to get it"

Well Sh*t. It really is that simple...

Play Episode Listen Later May 16, 2022 46:32


Full Show notes: https://bit.ly/WellShitEpisodeGuide Customer service is a two way transaction and finding the way in which the needs of the customer and the business are both met, creates a situation where everyone wins. Today we will be sharing how we as customers can help to create that win and receive good customer service. In this episode we cover: - Why people 'demand' good customer service - The importance of interconnectedness - How to get good customer service - Key things to remember when you want to get good customer service - Examples from our own customer service 'win-wins' - How to find the customer service 'ding ding ding' - Why being rude and demanding never works

Well Sh*t. It really is that simple...
Episode 25 - Business Series - "Good customer service - How to give it"

Well Sh*t. It really is that simple...

Play Episode Listen Later May 9, 2022 62:29


Full Show notes: https://bit.ly/WellShitEpisodeGuide Welcome to our business series. Whether you own a business, work for one or utilize one (pretty sure that covers everyone), the information in this series can be valuable to you. Customer service is the heart of a business, as it creates the personal connection with the customer. If done well, it can make the customer experience but if done poorly, it can break it beyond repair. In today's episode we'll get to the core of what customer service is, and what can be done to achieve a level that is not just good, but extraordinary...and how simple that achievement can be. In this episode we cover: - How this applies to any job - What is customer service - What you must understand to give good customer service - The 5 different levels of customer service - The three key elements of creating a good customer experience - Our own experience of customer service done badly and done well - The uninvited honeymoon guest... - What happened when a cafe tried to kill Claire... - What makes the biggest difference The 'How screw ups can make a relationship closer' was episode 13 (not 14 as we mentioned in this episode)

Motivate Forward with Craig Stargardt
What is GOOD Customer Service?

Motivate Forward with Craig Stargardt

Play Episode Listen Later Feb 18, 2022 14:04


With over $30 million worth of textiles sold and over 30 years of skin in the game, I know what GOOD customer service is(and also what it isn"t)! In this episode, I explain all of the nuances and strategies that have made me successful over the years.  These strategies can be applied to all industries and markets!   Shoutout to RVisuals, a creative solutions team specializing in small businesses for sponsoring this episode. My listeners will receive a free business analysis by mentioning Motivate Forward in your inquiry. Redeem your free analysis by visiting www.RalphWinfrey.com/contact. For more resources and my booking information, visit my website www.MotivateForward.com.

Facts Not Feelings with Brooke C. Furniss
Monday Recap: What Has Happened To Good Customer Service?

Facts Not Feelings with Brooke C. Furniss

Play Episode Listen Later Feb 7, 2022 16:59


Big thanks to George Nenni with Generations Digital for stopping by Facts Not Feelings Friday and chatting. This week we are super excited to have PCG Digital's CEO Glenn Pasch on the show. The show will be a must listen for sure!What do Chick-fil-a, Walt Disney, and the Apple Store have in common? Their customer service is top notch. They seem to genuinely care about their customers/clientele. They are friendly, courteous, polite, treat the customer with respect, make sure the customer is always put first, and when they make a mistake are quick listen, apologize, and to solve it. They are always trying to innovate to better serve the customer and make the customer journey more streamlined and seamless. When they hire a potential candidate, one must meet their high standards vs trying to mold them later. All these companies empower their employees. They expect them to bring a positive attitude to work and to go above and beyond for the customer and the company. Then there are the numerous other companies that simply don't care. Regardless how long you have been a loyal customer, how much money you have spent with them, it means absolutely nothing as you are simply a number. Cross train your teams! Empower your employees. If you walk into an Apple Store, any employee can help you. Let the same be true for your business.Buy George's Book: https://amzn.to/3GD10CELearn More About BZ: https://bit.ly/3LiKxal

CIOs and Bow Ties
7 Examples of Good Customer Service to Build Customer Loyalty

CIOs and Bow Ties

Play Episode Listen Later Jan 31, 2022 8:45


https://www.youtube.com/watch?v=sjgryFdYvQI (come learn with me)Our website - https://www.gregsilberman.com/private-client-group/Investment Platform - https://ritterbandinvest.com/register/LOMS - https://www.gregsilberman.com/loms/Mini Groups - https://bit.ly/3F9eyoxpoints form the article:- 7 Examples of Good Customer Service to Build Customer Loyalty- Surprise customers with a gift.- Provide self-service options.- Invite customer feedback.- Make every customer feel special with a memorable experience.- Social listening and response is key.- Empower employees to resolve customer issues.- Deliver to your customer.- Make your own customer service great.This communication is available for information purposes only and does not constitute an offer or sale or any form of general solicitation or general advertising of interests in any fund or investment vehicle. Any such offer will only be made in compliance with applicable state and federal securities laws pursuant to an offering memorandum and related offering documents which will be provided to qualified prospective investors upon request.  Prospective investors should review a Fund's offering memorandum carefully, which includes important disclosures and risk factors associated with an investment in a Fund. The views and strategies described may not be suitable for all investors. They also do not include all fees or expenses that may be incurred by investing in specific products. Past performance is no guarantee of future results. Investments will fluctuate and when redeemed may be worth more or less than when originally invested. You cannot invest directly in an index. The opinions expressed are subject to change as subsequent conditions vary. Reliance upon information in this material is at the sole discretion of the reader. Advisory services offered through ACG Wealth Inc. ACG Wealth Inc. is an affiliate of ACG Investment.

DAM Good
#322 DAM GOOD - Customer Service

DAM Good

Play Episode Listen Later Aug 3, 2021 2:40


This is important to note and match your experience for customers

It Came From GenX!
#22x: ‘Get Off Our Lawn': Is Good Customer Service on the Decline?

It Came From GenX!

Play Episode Listen Later Jul 28, 2021 24:45


Minisode#2: In our “Get off Our Lawn” episodes we talk random topics outside current events to focus on our GenX views while of course still having fun & making fun of ourselves! This week we discuss if good customer service is on the decline and factors. Do you agree with our opinions? Let us know! Find our show on your favorite podcast platforms including Spotify, Google Podcasts, Apple Podcasts & more! Ask your home assistant device to “Play the It Came From GenX Podcast!” Video versions on our YouTube channel (It Came From GenX). All show info on our Facebook page (@Itcamefromgenx). All show links on Link Tree: linktr.ee/ItCameFromGenX Also find us directly on Instagram: (itcamefrom_genx) Twitter: (@came_gen) TikTok: (@itcamefromgenx330) Email us at: itcamefromgenx330@gmail.com --- Support this podcast: https://podcasters.spotify.com/pod/show/brian-fisher98/support

The Female Founders Network
How Good Customer Service Can Lead Your Business to Success with Kaajal Agnani

The Female Founders Network

Play Episode Listen Later Nov 8, 2020 30:11


Today we're speaking with Kaajal Agnani, founder and CEO of Boundless Blooms. Her company is on a mission to provide kids with fun and interactive tools that will help them bloom into confident, kind, and global-minded individuals. Kaajal shares her journey and how focusing on excellent customer service has helped her to get word of mouth that's spreading her mission and products like wildfire. We hope you enjoy the episode.

The Secret Sauce to Success with Monique Rodriguez
Good Customer Service The foundation of a Good business

The Secret Sauce to Success with Monique Rodriguez

Play Episode Listen Later Sep 30, 2019 15:31


Whatever happened to good ole customer service. What happen to the days when people said please and thank you. I see and have experienced myself a lot of businesses that forget the basic fundamentals of business and that is having good customer service. Your customer service can determine if you will have repeat customers or not. Your customer service will dictate how people spread your business word of mouth and oh don't let me get into social media, that can be dangerous if you have bad customer service so in this episode I talk about just that Good ole customer service.