The Mortuary Show

Episode 122:  On this episode, we chat with Kaylee, a mortuary science student who made the unique leap from decorating cakes to preparing loved ones for their final farewell. We dive into her journey from the pastry world to funeral service, the perks of studying mortuary science online, and the interesting mix of skills she brings from both fields. Kaylee opens up about her passion for helping families through the hardest moments in their lives and her goal to specialize in trade embalming and restoration. We also talk about how the funeral industry is changing and why being adaptable and building genuine connections matters now more than ever. ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – From pastries to a different sort of kitchen. (15:32) – Online ed for mortuary science. (21:06) – The biggest challenge in funeral service. (38:08) – Knowing people makes quite the difference in our line of work. ----- Takeaways Kaylee transitioned from cake decorating to mortuary science due to burnout. Online mortuary education offers flexibility for students with busy lives. The funeral industry is evolving, with a growing acceptance of diverse practices. Personal experiences, like family loss, can inspire a career in funeral service. Creativity from cake decorating can enhance skills in cosmetizing the deceased. Support from family and mentors is crucial in pursuing a career in mortuary science. The importance of adapting to changes in the funeral industry post-COVID. Hands-on experience in a funeral home is essential for mortuary students. Building connections within the funeral community can enhance professional growth. Kaylee aims to focus on trade embalming and restoration in her career.

Episode 121:  Michael appears on the Get Stiff Podcast!  I usually get to ask the questions.... This week, I answer them.  We talk about the fun stuff I'm into, where I've been, where I'm going, and the date I'm projecting for my own death.  JK I don't want to know that ever :)   ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – Funeral Home marketing evolution. (15:32) – Family dynamics are so fun... (21:06) – The Baby Spirit Foundation journey. (38:08) – How can funeral directors make their own legacy. ----- Takeaways The funeral industry is evolving and needs modern marketing strategies. Family dynamics play a crucial role in the funeral business. Asking for feedback from families can significantly improve a funeral home's reputation. The Baby Spirit Foundation provides essential support for families experiencing loss. Humor can help break down barriers in the funeral profession. Being genuine and authentic is key to connecting with families. The importance of giving back to the community in the funeral industry. Transparency in communication with families is vital during difficult times. The need for funeral homes to adapt to the changing needs of families. Passion for the work is essential for longevity in the funeral service.

Episode 120:  The Mortuary Show's first ever LIVE recorded podcast!  Coming to you from Compassion FS Continuing Education Event in Chicago.  Michael has some fun with a dozen directors in-between CE lessons.  Fun stuff (and by fun we mean decapitation stories, decomp, talking to the dead, etcccccc) The Mortuary Show makes Continuing Education entertaining!! ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – CE is fun with the Mortuary Show. (15:32) – Youngies in funeral service. (21:06) – We make an impact in the community. (38:08) – “His head was a block down the street.” ----- Takeaways Everyone in the funeral industry has a unique story to tell. Older generations often have humorous and insightful perspectives. The method of 'low and slow' is crucial in embalming. Decapitation cases are among the most challenging for funeral directors. Going independent in the funeral business can be a rewarding decision. It's essential to focus on the client and their needs during services. Trying new methods in funeral directing can lead to better outcomes. Cherishing moments with loved ones is vital in this profession. Building relationships with families is a key part of the job. Mentorship and community involvement are important for long-term success.

Episode 119:  As a funeral director, the post-loss side of things in deathcare can be tough... Penny gives us the real deal on how it is BEFORE the loss happens.  Dealing with crazy families (✔️), weird noises and smells (✔️), financial situations (✔️), and the death RaTtTtLleeEe. ENJOY! @HospiceNursePenny ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – Ethics in death care. (15:32) – How does the dying process REALLY work? (21:06) – How death anxiety works (Hint: We've got a solution) (38:08) – A not so fun, funeral director. ----- Takeaways Family dynamics can complicate hospice care significantly. Grief can lead to irrational behavior among family members. Education about the dying process can alleviate anxiety. The death rattle is a common and distressing sound for families. Medications like morphine are used to ensure comfort, not hasten death. Social media can be a powerful tool for educating the public about death. Acceptance of death can reduce anxiety surrounding it. Home hospice care presents unique challenges compared to hospice centers. Understanding the normal dying process can help families cope better. Penny's experiences highlight the importance of compassion in hospice care.

Episode 118:  These guys put in the WORK.  We're talking a dozen removals in 24 hours, impossible transfers, and how the industry is getting overhauled by Compassion FS.  You're not going to want to miss the newest trend in funeral service....   Check out Compassion's FREE C.E. event at Rivers Casino in Des Plaines, IL Here's how you can get in on the action: ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (2:45) Innovative Business Model in Funeral Services (5:54) Work-Life Balance? Its a THING? (8:56) Our industry is motivated by... (11:53) The FD Three-Day Work Week....??? (15:00) Unique Experiences in Funeral Service (18:01) Training and Development for New Directors ----- Takeaways Compassion Funeral Service offers comprehensive staffing solutions. The funeral industry is evolving with new business models. Work-life balance is essential for funeral directors' well-being. Career paths in funeral service can be diverse and fulfilling. The three-day work week model can enhance job satisfaction. Unique experiences in funeral service can be both challenging and humorous. Training programs are crucial for preparing new funeral directors. Continuing education events are vital for professional development. Networking opportunities at industry events can benefit all participants. Compassion Funeral Service is committed to supporting funeral homes and families.

Episode 117:  We're taking a closer look at the community death care movement with funeral director and advocate William Turner Heath. From the growing shift towards personalized, alternative end-of-life practices to the role of death doulas, we're diving into how the funeral industry is changing—and why it needs to. We'll talk about how funeral homes can better serve diverse communities, adapt to modern consumer needs, and why some death doulas are steering clear of becoming funeral directors (hint: it's got a lot to do with industry toxicity). Oh, and did we mention psychedelics in end-of-life care? Yeah, we're going there too. Join us for a thought-provoking conversation that's anything but business as usual. ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – End of life doulas. (15:32) – Can bridges be built? (21:06) – What are some of the most adaptive things out there? (38:08) – Psychedelics. ----- Takeaways The community death care movement advocates for personalized and alternative end-of-life practices. End-of-life doulas play a crucial role in providing holistic care and support during the dying process. Funeral homes need to adapt to changing consumer preferences and modernize their services. There is a need for better communication and collaboration between funeral directors and end-of-life doulas. The traditional funeral industry is facing challenges due to staff shortages and resistance to change. Funeral homes need to be more flexible and adaptable to different types of services Cultural humility is important in serving diverse communities The community death movement is growing, and there is a need for legal support and guidance Death doulas are reluctant to become licensed funeral directors due to the sexism and toxicity in the industry Psychedelics are being explored for their therapeutic value in end-of-life care

Our favorite funeral babe does a pageant... Can you guess what her talent was??? If I had to pick mine it would probably be my ability to fall asleep swiftly & effectively (serves me well as a FD). You know her, she's the best. Listen and ENJOY! ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (05:45) – Physical toll being a mortician can have. (10:32) – Social media vs. the funeral industry. (21:06) – What's the future going to look like? (27:08) – How humor can lift us up. ----- Takeaways Trade and freelance work is popular in the funeral industry, offering flexible schedules and potentially higher pay. The physical demands of the job can take a toll on funeral directors, especially as they get older. Melissa participated in a pageant as a personal challenge and to step outside of the funeral industry. Social media can be a valuable platform for sharing experiences and connecting with others, but it also comes with challenges and judgment. The funeral industry is filled with memorable and sometimes shocking stories that could be compiled into a book. Dealing with shipping delays and time constraints is a common challenge in the funeral industry. The funeral industry needs more data and statistics to address issues such as lack of employment and education. Outsourcing and storefront funeral homes may become more prevalent in the future. Maintaining authenticity and trust with the public is crucial for the funeral industry. Humor can be a valuable tool for educating and engaging the public about funeral practices.

Time to adapt!! We know that if we're not growing, were dying (yes, pun is always intended).  Lee, President of ICCFA, and Michael give some great thoughts, tips, and recommendations on how all of our firms can take things to the next level.  Lee also gives advice to implement corporate level success to the small family firm.  You're getting some KNOWLEDGE today. ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – From small to corporate. (15:32) – Cremation statistics that'll surprise you. (21:06) – Be the leader of your firm. (38:08) – ICCFA – Get involved! ----- Takeaways

You know what hasn't gotten an upgrade in quite sometime?  Tombstones.  Toss a QR on there? Why NOT!  These awesome entrepreneurs have a lot in the bag that can help our FH & sales. Enjoy the ladies of Life's QR, Jen & Julie! ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – Share your story. (15:32) – Create your legacy before its too late. (21:06) – Memory pages that'll go on forever. (32:08) – How you can boost your FH's sales. ----- Takeaways Life's QR uses QR codes on headstones to create beautiful tributes and share the legacies of loved ones. They offer a white glove service to funeral homes, providing display cases, signs, brochures, and media kits to help promote their products. They sell directly to the public and have partnerships with social media influencers and celebrities. The QR codes allow families to leave messages, photos, and videos that can be accessed anytime, creating a lasting memory. Life's QR allows families to create digital memorial pages for their loved ones, which can be accessed by scanning a QR code. The QR codes can be placed on headstones, urns, or other memorial items. Jen and Julie are working on a new product line for honoring veterans and bringing history back to cemeteries. Preserving and sharing memories is important, and technology can enhance the memorial experience.

Nicky tells us the overwhelming moving story of her near-death experience (yes, she went to the other side) and how it moved her to get into funeral service to help others.  Nicky comes to us all the way from Sydney, Australia and boy o boy is there some wisdom each & every one of us can take from her perspective. ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – From chemical company to compassionate care. (15:32) – What is it like on the other side? (21:06) – The experience of heaven. (32:08) – Family & memories are everything to us. ----- Takeaways Working in the funeral industry can present unique challenges depending on the climate, such as extreme heat or cold. Community involvement and participation in funeral rituals can provide comfort and support to grieving families. Near-death experiences can have a profound impact on individuals, leading to personal and professional transformations. Having conversations about death and being prepared for end-of-life decisions can alleviate stress and provide peace of mind for individuals and their families. Live in the present and don't put off things because we don't know if today is our last day. Clear communication and language are crucial in end-of-life conversations. Grief support and validation are essential for individuals experiencing loss. Funeral directors should slow down, build relationships with families, and provide personalized and participatory funeral services. Capturing memories through photographs and keepsakes can bring comfort and healing.

There's no way... Listen to the hilarious story on how Jennifer (The Mulling Mortician) saw a body's "arms" flail in the air. Mortuary affairs in Europe & Africa, full restoration of a skull, and passion for RA. ENJOY! :) ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – Different cultures, different funerals. (15:32) – Full skull transformation. (21:06) – Education's place in embalming & development. (32:08) – Dead body moves arms while dressing. ----- Takeaways Working at the US Army Regional Mortuary involves handling deaths and coordinating the movement of remains in Europe and Africa. International repatriation can be challenging due to different regulations and cultural practices surrounding death and burial. Jennifer Lares received extensive training at the European School of Embalming Skills, which included reconstructive and restorative techniques. Jennifer now works as an educator, providing training and educational content for funeral professionals. Her goal is to create content that is relevant and accessible, helping funeral professionals improve their skills and knowledge. Skull reconstruction involves using wire and plaster to connect the pieces. The process requires drilling holes, tightening the wire, and adding plaster. Excising tissue during the dissection of the face requires careful precision. Restorative art is about giving families something rather than achieving perfection. Jennifer enjoys teaching and sharing knowledge within the funeral service community. She has worked in various funeral homes and has had diverse experiences. Jennifer shares a funny story from her internship involving moving arms and a plastic sheet. Her business, Mulling Mortician, can be found on Instagram, Facebook, YouTube, and TikTok.

Josh handles remains over 700lbs.  A tough thing for everyone involved: the deceased, family, and us in funeral service.  Michael gets in to how he takes care of embalming obese cases, Josh's best tips for transferring large bodies, edema, fight outbreaks.  Lots to discuss today!!   ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – Obesity & removals. (15:32) – How to appropriately ask for estimated weight. (21:06) – Edema in the prep room. (32:08) – A fight breaks out at the FH. ----- Takeaways Handling cases of deceased individuals who weigh over 700 pounds presents unique challenges in the funeral service industry. Gathering as much information as possible before the removal, including the layout of the house and the approximate weight of the deceased, is crucial for planning and ensuring a safe transfer. Delicate and respectful communication with the family is essential when discussing weight-related considerations. Having extra staff on hand for larger cases is necessary to ensure the safety of both the staff and the deceased. Funeral homes and businesses may need to upcharge for larger cases due to the additional staff and resources required. Handling large and obese cases in the funeral industry requires specialized equipment and techniques, such as pulleys and Reeves cots. Positioning is crucial in the embalming process for larger bodies to ensure proper preservation and a lifelike appearance. Dealing with physical altercations between family members is a challenging aspect of working in the funeral industry, and maintaining professionalism and composure is essential. Communication and teamwork are key in successfully handling difficult situations and ensuring the safety and well-being of everyone involved.

Farewell Finder.... it's the new thing coming to funeral homes near you. Get in on convos with the founder, Jolene. ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – Let's break the taboo. (15:32) – I'm not your counselor. (21:06) – How a company can expand. (32:08) – Farewell Finder time. ----- Takeaways Farewell Finder aims to simplify end-of-life arrangements and be a digital destination for consumers. They collaborate with funeral homes to offer online arrangements and digital memorial pages. The company's goal is to bridge the gap between current funeral practices and modern consumer needs. Farewell Finder plans to start regionally and expand nationwide. Their favorite features include curated playlists and a community page for sharing recipes and memories.

Things always get a little weird when we talk to Professor Ben Schmidt. AI casket displays & designs, Louis Vuitton & Apple designed urns/caskets, & how the Egyptians probably embalmed. Enjoy :) ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – Direct to consumer casket debate. (15:32) – Forced transparency. (21:06) – AI casket branding. (32:08) – The evolution of embalming chemicals. ----- Takeaways Funeral homes need to adapt to new ways of doing things and marketing to stay relevant in the changing face of funeral service. Providing options for families and focusing on the value of the service provided is crucial for funeral homes. Transparency is important in the funeral industry to build trust with families. Direct-to-consumer casket sales, like those offered by Titan Casket, provide families with more options and customization. Funeral homes can consider offering more vibrant and customizable caskets to meet the changing preferences of families. AI artist Hio John Malour created branded caskets that resemble popular brands like Louis Vuitton and Apple. Go As You Please in Edinburgh, Scotland, specializes in personalized caskets and offers packages for different funeral services. Personalization is becoming increasingly important in funeral services. The future of funeral service is expected to be more consumer-driven. The history of embalming fluids includes the use of arsenic and alcohol before the adoption of formaldehyde.

A fun one today that goes all over the place! Krissy spends her timing working for a tissue donation org andddd an intuitive medium. Moral issues with tissue donation, the power of spirits, how meditation & intention work in the death industry, and more. A LOT MORE. ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – Dive into the paranormal. (15:32) – How to connect with spirits. (21:06) – Can you really train your mind?? (32:08) – Simplify your life. ----- Takeaways Organ and tissue donation can be a morally complex issue, with concerns about consent and the treatment of donors and their families. There is a need for more extensive education about organ and tissue donation to ensure that individuals fully understand what they are consenting to. The speaker's experiences as a recovery coordinator highlight the challenges and ethical dilemmas involved in the organ and tissue donation process. The speaker's journey as an intuitive medium has allowed her to connect with spirits and provide guidance and messages to others. Being open to intuition and trusting one's gut can lead to a more fulfilling and mindful life. Meditation doesn't have to be a long, formal practice. It can be done in various ways, such as walking meditations or even quick moments of mindfulness throughout the day. Believe in the signs and guidance you receive from the universe. Trust that they are real and meaningful. Retrain your brain to think positively and focus on the outcomes you desire. Negative thoughts attract negative experiences, so choose to think positively and manifest positive outcomes. Simplify your life and embrace the support of your spiritual team. You are never alone, and you can always call on your guides and loved ones for help and guidance. Celebrate your accomplishments and live in the present moment. Don't always strive for the next thing, but appreciate what you have and the journey you're on.

Let's get real... Funeral directors deserve more. We do the work that 99.9% of the world's population would not want to do. We do it with grace, dignity, and empathy for the families going through loss. Michael and Joe get into all of that, COVID funerals, work life balance, and the value of the mortician. ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – Laughter is grief's destroyer. (15:32) – Retirement decision is more bitter sweet. (21:06) – COVID funerals. (26:08) – Valuing your employees. ----- Takeaways The importance of supporting and valuing funeral directors Creating a healthy work-life balance in the funeral service industry Proper compensation for funeral directors Building morale in the workplace The need for a shift in the industry's mindset and practices The funeral industry has been greatly impacted by the rise of cremation and the need for personalized services. Competition in the industry is increasing, and funeral homes need to adapt and provide meaningful and valuable services to families. The COVID-19 pandemic has presented challenges for funerals, with restrictions on gatherings and limited opportunities for families to say goodbye. It is important to ensure that funerals honor and celebrate the lives of the deceased, providing closure and support for the grieving. Valuing and engaging employees is crucial for the success of funeral homes. Joseph Fritsch is contemplating retirement and considering a career change to become an advocate for final expense insurance.

The dreaded walk-in...... A thing of the past? Kinda. How do we handle the stress, what makes a good funeral story, and shirtless digging by the graveside. Thanks to Josh D! ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (06:18) – Relationships with families. (15:32) – Funeral service. Reward vs Challenge. (21:06) – Catering to clients. (32:08) – Josh's most unusual funeral story... ----- Takeaways Being a funeral director requires adaptability and the ability to handle unexpected situations. Building relationships with families is crucial in the funeral industry. Funeral directors have a high level of responsibility and must always be on their A-game. The job can be emotionally and physically draining, but the rewards make it worthwhile. Word of mouth and positive reviews are important for the success of a funeral home. Funeral directors serve a diverse range of clientele and must be able to cater to different needs and preferences. Treat every family with the same respect and attention to detail, regardless of their financial situation. Separate personal life from work and focus on taking care of the families in front of you. The job of a funeral director can be emotionally challenging, but it also provides a unique perspective on life and the importance of family. Funeral directors often encounter unusual and memorable situations, such as a man jumping into his wife's grave or a family distributing vials of cremated remains as party favors.

It's tough getting a business off the ground.  Especially a business that requires 24/7 care, physical, emotional, mental labor/challenge, and clients that are not happy they need to use you.  Former NFDA President, Randy Anderson has been through it all.  Soak it up, this guy knows his stuff! ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – Family-owned challenges. (15:32) – How & why to get started. (21:06) – Excellence is the standard. (32:08) – How to manage a business. ----- Takeaways Involvement in professional organizations like NFDA can provide valuable resources and networking opportunities for funeral homes. Funeral homes need to adapt to changing industry trends and meet the evolving expectations of clients to stay relevant. Developing leadership skills and fostering a positive work culture are crucial for the success of funeral homes. Caring for people and providing exceptional service should be the driving force behind every funeral director's career. Passing on the family business requires open communication and timing. Striving for excellence is attainable by making the best out of what you have. Creating meaningful experiences for families can leave a lasting impact. Building lasting relationships with families and colleagues is rewarding. Balancing work and personal life is essential for overall well-being. Young business owners should join national organizations and focus on business management. Learning from others, especially experienced funeral directors, is valuable. Family support and guidance can contribute to a successful career. Expressing gratitude and honoring the work of funeral directors is important.

What are the most important things we can do to keep our industry alive?  Adapt, get involved, focus on the benefits family receive, use positive press.  Tom Parmalee of Funeral Vision knows the ins & outs and all the future trends we are nearly approaching.  Listen up funeral home owners & directors! ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – The most interesting funeral press story ever. (15:32) – Debating whether funeral prices should be mandatory for a website. (21:06) – Community involvement is not dead (and probably never will be). (32:08) – Talk to a family about how they personally benefit. ----- Takeaways Funeral Vision provides news and information to the funeral profession, helping professionals stay informed and connected. Sharing stories and information is crucial for the growth and improvement of the funeral industry. Transparency in pricing can benefit both funeral homes and families, but there are challenges and debates surrounding its implementation. Negative press coverage can unfairly portray the funeral industry, and it is important to counteract these perceptions by promoting the positive aspects of the profession. Active community involvement and promotion are essential for funeral homes to build trust and attract clients. Live streaming can be a valuable touchpoint for showcasing the care and service provided by funeral homes. Sharing personal stories and testimonials can resonate with potential clients and demonstrate the benefits of funeral services. Writing should focus on emotional connection and highlight the benefits of funeral services rather than just features. The Funeral Vision job board aims to address the staffing crisis in the funeral profession. Providing value and building an audience are key to long-term success in the funeral industry.

Something almost all of us have been through.... The dreaded FUNERAL BURN OUT.  Yohan & Michael talk about their journeys through it, how to overcome, & best strategies for reducing the likelihood of it happening again.  Great value for all of our young directors out there: Put yourself first sometimes!! ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (07:45) – Supportive coworkers make the job what it is. (15:32) – The pressure of time in funeral service. (21:06) – How to stay focused. (32:08) – How a personal brand makes a difference in any industry. ----- Takeaways Working in the funeral service industry can be emotionally and physically draining, leading to burnout over time. Having supportive coworkers and a positive atmosphere within a funeral home is crucial for the well-being of funeral directors. Time constraints and the need for immediate action are common in funeral service, adding to the stress of the job. Despite the challenges, many funeral directors find fulfillment in their work and are passionate about helping families during difficult times. Caring and going above and beyond can make a significant difference in the lives of grieving families. Managers play a crucial role in motivating staff and creating a positive work environment. Following your passion and dreams is essential in the funeral service industry. Building relationships with families and providing personalized services is key to making a lasting impact. Celebrating life and sharing unique stories can bring comfort and healing to families. Establishing a personal brand and pursuing your dreams can lead to success in the funeral service industry.

This one has got it all today folks.  Renowned musician & mortician, Nathan Morris, gets real with Michael.  They go deep on the role of mindset in funeral life, growing as a human, the struggles of the mortuary, & the role music has on life.  Nathan's new song comes out THIS WEEK: June 7th “Villain”.  Listen to it 100 times & support this great funeral director! ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (01:45) – Pursuing your passion in life. (26:32) – The art of showing up every day. (33:06) – Facing resistance in funeral service. (37:08) – Growth in life & in business. ----- Takeaways The importance of being authentic and true to oneself, even in the face of criticism or judgment. The impact of social media on personal and professional growth, and the challenges and rewards of pursuing creative passions. The demands and challenges of the funeral profession, including the need for self-care and the struggle to find a balance between work and personal life. The significance of perseverance and self-awareness in navigating life's challenges and pursuing one's passions. The importance of showing up and being consistent in pursuing one's passion. Dealing with criticism and the impact of constructive feedback. The challenges and resistance to change in the funeral profession. The growth and expansion of funeral homes and the value of pre-need planning. The release of a new song titled 'Villain' and the marketing strategy behind it.

What happens with a preneed case that dies outside the location of the funeral home?  Are you driving cross country for that removal?  Asking the family to kindly use someone else? Hoping that they'll cover the cost of an additional flight/shipping?  Chris from SepioGuard & Michael get into all of this and so much more on how you can help your FH & its families. ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (04:45) – How a retail background flows nicely into funeral service. (08:32) – The key to preneed sales. (23:06) – Decedent travel protection. (34:08) – White glove service for the family is the way to go. ----- Takeaways Genuine connection with client families is crucial in the funeral service industry. Understanding and addressing the emotional needs of families is more important than pushing sales. Transitioning from retail to healthcare and then to death care requires adaptability and a willingness to learn. Introducing new products or services in a large organization can be challenging, but persistence and teamwork can lead to success. Identify the problems in your industry and take action to address them. Focus on providing a positive experience for funeral home counselors and client families. Use technology and partnerships to improve processes and provide better service. Have a long-term vision focused on continuous progress and supporting your industry.

It's the 100th episode of The Mortuary Show!! And we've got an extra special guest for you... It's the one & only Kennedy Reid.  Kennedy just finished Top 20 in American Idol: She can sing, she can embalm, she can get the crowd going, and a special edition of Ave Maria may or (definitely won't) make an appearance.  Yay Kennedy! ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (02:07) – Auditioning for American Idol. (08:14) – Embalming room on National TV. (21:40) – LA life vs funeral home life. (28:07) – Always keep that license! ----- Takeaways Kennedy Reed, a top 20 contestant on American Idol, is also a licensed funeral director and embalmer. She balanced her work at a funeral home with her time on American Idol, with the support of her funeral home family. Kennedy's passion for her work as an embalmer is evident, and she finds fulfillment in caring for the deceased. She discusses the challenges of dealing with cases involving children and gun violence, which can be emotionally difficult. Kennedy had plans to dedicate a performance on American Idol to children who have lost their lives to gun violence. Being a contestant on American Idol is physically and emotionally challenging, especially for young contestants. The filming schedule for the show is demanding, with long days and constant travel. Kennedy plans to pursue a career in music and hopes to make original music and go on tour. She will also keep her mortuary license as a backup plan. Kennedy received support from fellow contestants and enjoyed sharing her background as a mortician.

How can we control that special odor we all so love to hate- DeCoMp???  Michael & Stephanie (@thegreendirector) discuss the changing shift towards green options for families.  They also get into Parting Stones, opening a alkaline hydrolysis facility, and a lot more fun knowledge. ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (00:36) – Running a Green Facility. (05:43) – A unique way to control special odors. (21:28) – Embalming for everyone. (30:24) – Parting Stone. ----- Takeaways Running a green funeral facility requires creativity and problem-solving skills to accommodate families' wishes without embalming. Creative solutions for odor control in natural burials include using natural antibacterial products, baby powder, and cedar blocks. Distinguishing the funeral home from competitors is essential, and offering unique services and eco-friendly options can attract families. Trying new products, such as green embalming fluids, can benefit both the funeral home and the embalmer's health. There are different levels of green funeral options, and families want more choices. Embalming can be a beautiful last gift to preserve the memory of a loved one, but there are also more eco-friendly embalming options available. The process of opening an alkaline hydrolysis facility can be challenging due to regulations and approvals from various authorities. Funeral service can be emotionally draining and time-consuming, leading some professionals to seek alternative roles or support funeral directors in other ways. Parting Stone offers a service that solidifies cremated remains into stones, providing families with an alternative option. Supporting funeral directors and funeral homes is crucial for the industry's growth and longevity. There is a need for an in-between role that educates families about their funeral options and helps them make informed decisions.

Go Jacqueline! A mommy to be still toughing it out in the prep room & at the funeral home. Find out what that's like, border "wars", & a suicide case wrongly identified... ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (03:21) – Being pregnant as a funeral director. (08:19) – From hospice to funeral home. (13:18) – How to hand over the bill. (28:00) – Misreported suicide case. ----- Takeaways Being pregnant as a funeral director can present unique challenges and limitations. There is a variety of opinions on the use of personal protective equipment (PPE) in the funeral industry. Working in hospice care can provide valuable experience and a different perspective on death and dying. Licensing requirements can vary between states, creating challenges for funeral directors working on border areas. Being present for families and providing hands-on care can have a positive impact on the funeral director's relationship with the family.

Katie tells some crazy stories in funeral service: Baby's choking during a service, medical emergencies on the job, smelling salts to get those passer-outers perked up & family fist fights. ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (03:02) – Why did you do this??? (07:54) – Corporate to family-owned. (22:04) – Medical emergencies during visitations. (25:59) – Family fist fights. ----- Takeaways Consistency in funeral service is important for building trust with families. Finding a creative outlet, such as crocheting, can help relieve stress in the funeral industry. Funeral directors may encounter unexpected medical emergencies at the funeral home and need to be prepared to handle them. Family drama and conflicts can arise during funerals, and funeral directors must navigate these situations with professionalism and empathy.

Kelley's got some good tips for us embalmers out there!  Repairing cot damaged facial features, neck lines, using mouth formers in some unique ways, and why do funeral directors ALWAYS need a back up pair of paints...  Great stuff from our teaching specialist out of the University of Minnesota. ----- Mortuary Marketing Elevate your funeral home's online presence. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (04:11) – My pants ripped. (10:14) – Mouth formers for a damaged nose. (21:35) – Reducing swelling & edema. (35:23) – The importance of tissue donation (yes, FD's, I know) ----- Takeaways ·      Collaboration among professors is crucial in improving mortuary education and finding effective teaching methods. ·      Embarrassing moments are common in the funeral industry, and professionals should be prepared to handle unexpected situations with grace. ·      Comfortable clothing is essential for funeral directors, as they often need to move and perform physical tasks throughout the day. ·      Innovative teaching techniques, such as using mouth formers for nose restoration, can enhance students' learning experience. ·      Learning from other funeral directors and continuously seeking knowledge from various sources is essential for professional growth in the funeral industry. Collaboration and education between funeral directors and donation centers are crucial for successful organ, tissue, and eye donation processes. ·      Funeral directors play a vital role in honoring families' wishes and providing support during the donation process. ·      Sharing knowledge and skills with funeral directors can improve their ability to handle donation cases and communicate effectively with families. ·      Engaging teaching techniques can enhance learning experiences for funeral directors and help them stay informed and adaptable in their profession.

Bridget is a playboy bunny... Ed & Michael are funeral directors... Where do you think this conversation goes??? The conversation might just SHOCK YOU!

Rank these from difficult to most difficult: Raising a family, being a funeral director, going to Mortuary School. Well, Sam is doing all of these. AT ONCE. Michael & Sam recap life, Catholic funeral services, Military Honors, and too much more. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (08:56) – Learning from the vets. (19:20) – My brand is a little different than yours. (26:16) – Catholic services explained. (35:44) – You want to see my what?! ----- Takeaways Working as a funeral director apprentice requires a combination of technical skills and customer service abilities. Learning from experienced funeral directors is valuable in understanding the industry and its traditions. The funeral service industry is evolving, and there is a need to balance tradition with modernization. The impact of women in funeral services is significant and brings new perspectives and approaches to the field. Renovations should be true to the brand and cultural identity of the funeral home. Balancing tradition and modernization is important in funeral services. Funeral directors play a central role in Catholic funeral rites. The role of a funeral director involves both being in the spotlight and stepping back to allow families to grieve. Finding balance between work and personal life is crucial for funeral directors. Self-care and personal time are essential for the well-being of funeral directors.

Give Alexis & Shannan a big mortuary HELLO. They've gotten trapped in morgue coolers, helped on some infamous funeral services, and just know how to rock the house. They've got their own pod too called "Gettin' Stiff" (Hey! That's the name of this week's episode.) ENJOY! ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (04:23) – How do we get families to understand FS? (08:27) – Being direct(or) (19:18) – Alexis... go. (24:06) – Shannan....go. ----- Takeaways Clear communication and using simple terms are essential in helping families understand funeral arrangements. Transparency and directness are important in the funeral industry to build trust with families. Funeral directors play a crucial role in supporting families during difficult times and providing them with the information they need. Sharing knowledge and stories in the funeral industry can empower families and provide valuable insights. The podcast aims to bridge the gap between funeral professionals and the general public, providing education and understanding about funeral service.

Mika & Michael get deep... Is your state of mind different because you're a funeral director?  What is it like experiencing death when you see it every day?  Life is PRECIOUS folks!  One of the ways to enjoy it is listening to the Mortuary Show ;) ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (12:00) – Funeral service has shifted. (20:05) – Help yourself so you can help others. (32:18) – Death gets to us all (sometimes when you least expect it). (42:12) – Eco friendly caskets & casket sales. ----- Takeaways Funeral directors have a unique perspective on life and death, which can bring a deeper appreciation for every day and the value of human connection. The funeral industry is going through a transformative period of change, with shifts in funeral rituals and methods of disposition. Funeral directors play a vital role in providing support and guidance to families during times of loss and grief. Self-care and mental health are important for funeral directors to maintain their well-being and continue providing compassionate care. Death is the great equalizer, reminding us of the fragility and preciousness of life. Green burials are becoming more popular, with fully green cemeteries emerging in some areas. Some funeral professionals dislike selling caskets and find it challenging. There is a growing excitement for eco-friendly caskets and funeral options. There is a cultural shift in funeral practices and values, with more people seeking non-traditional options.

We are in this together! The future of funeral service & the representation of morticians is in our hands... Ciara has great insight as to what happened in CO, and we discuss how to overcome the "negative news" that our industry is vulnerable to. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (00:30) – Incident in Colorado. (04:30) – State licensing changes.   (27:39) – How to build trust. (36:41) – Why young funeral directors are so important. ----- Takeaways Transparency and open communication are crucial in building trust with families. Discussing death and pre-arrangements is important for individuals and families to have peace of mind. Young funeral professionals bring a fresh perspective and passion to the industry. Adapting to changes and striving for excellence are key in the funeral profession. Building a strong team and community support are essential for success in the industry.

A funeral home wedding (yes, they met in Mortuary School), ceremonial flag waving for veterans, and funeral home renovations. Mark can do it all! ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (02:02) – Funeral Home Wedding. (11:52) – Dealing with business can be intimidating. (26:03) – Working with your spouse. (37:31) – Take some time for yourself.

Today is National Funeral Directors Day!  A sincere thank you from the bottom of our hearts for the work that morticians do.  We are a selfless group of people that puts the needs of grieving families over our own.  Thank you for what you do.  Make today GREAT!  You deserve it. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (03:00) – Iowa mass casualty plane crash. (11:05) – How did funeral directors prepare the remains?    (19:18) – Funeral directors are being honored. (22:12) – The changing perspective about funeral service. ----- Takeaways Funeral directors deserve recognition and appreciation for their work. Mass fatalities present unique challenges for funeral directors. The public should understand the value and importance of funeral directors. Recognition and gratitude for funeral directors can help attract more people to the profession.

Phil's funeral home has a secret.... What's the best way to impress families & get them coming back for life? The answer is different than what you may think. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (08:29) – Best way to connect with families. (20:56) – How do you take your toilet paper? (31:30) – How to use your funeral director's different strengths. (36:21) – Community engagement. ----- Takeaways Creating a supportive work environment and fostering camaraderie among staff members is crucial in the funeral service industry. Applying previous studies and skills to funeral service can bring unique perspectives and enhance the quality of service. Personalizing services and asking thoughtful questions can create meaningful experiences for families. Training and development are essential for continuous improvement and growth in the funeral industry. Engaging with the community and showcasing individual personalities can help funeral homes stand out and build relationships. Creating a fun and special work environment can help employees improve their performance. Leaders should strive to connect with their team members and their families. Attending professional development programs like ICCFA University can enhance skills and knowledge in the funeral industry.

Ed enlists in the Army the DAY after the 9/11 attacks, served as a Mortuary Affairs specialist in Afghanistan & Iraq, and now casually runs a studded trade service in Northern Michigan. This guy does it all! ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (04:21) – Craziest stories from serving as a Mortician. (27:17) – Helping families of fallen soldiers. (37:15) – Driving all over the state for removals. (40:12) – Decomposed body transfers. ----- Takeaways Ed's interest in funeral service began in high school when he chose to research what happens to us after we die. After completing mortuary school, Ed enlisted in the army and served in mortuary affairs, handling the transportation and care of fallen soldiers. Ed faced challenges in coordinating with casualty affairs officers and organizing services for fallen soldiers, but found it rewarding to provide a dignified send-off. Ed experienced the effects of PTSD from his time in the military and emphasizes the importance of seeking help and processing trauma. After leaving the military, Ed started his own trade service in northern Michigan, providing transportation and embalming services for funeral homes in the area. Funeral home owners face challenges such as lack of time, staff shortages, and inexperienced licensed personnel. Dealing with unique cases is a common occurrence in the funeral industry, with various conditions and circumstances presenting themselves. Managing the medical examiner contract involves being on call and ready to respond within a short timeframe. Transportation and time constraints can be challenging, especially when dealing with cases that require travel to distant locations. Funeral directors often encounter difficult and memorable removals and transfers, including decomposed bodies and challenging environments. Despite the challenges, many funeral directors find fulfillment and satisfaction in their work, driven by a genuine love for their profession and the opportunity to serve their community.

Some WILD stories on who's suing who in funeral service. Our favorite Mortuary Lawman, Mr Sharkey, shares some of his best stories (those he's allowed to tell). A brainy ice cream sunday, illegal body transferring over county lines, wage differences among FDs state to state, and more. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ----- Show Notes: (03:16) – Cash flow & insurance policies. (09:36) – How does insurance impact your business?    (16:07) – Get off the phone. (25:25) – The best way to fund a funeral. ----- Takeaways Operating funeral homes on state borders can be challenging due to the need to understand and comply with different laws in different jurisdictions. When a death occurs in one state but the funeral home is located in another state, the law of the state where the death occurred usually applies. Dealing with old cremated remains requires following state-specific regulations, which may involve notifying the family and finding a permanent resting place. Disinterment, reinterment, and exhumation are legal processes that require court orders and specialized equipment to ensure the dignified treatment of the deceased.

Our dear funeral friend Brittany wrote a book! She is a funeral director soooo technically it's only a chapter, but that's like writing the Lord of the Rings series with our schedules. And she gives us some goodies ⬇️ FREE Grief Workbook (Thanks Brittany!) Link for the book: "The Grief Experience: Tools for Acceptance, Resilience, and Connection" ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠⁠Check it out.⁠⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: Instagram⁠⁠⁠⁠ ⁠⁠⁠⁠TikTok⁠⁠⁠⁠ ⁠⁠⁠⁠Facebook⁠⁠⁠⁠ ----- Show Notes: (02:06) – Writing a book as a mortician. (08:24) – Run when you grieve. (17:01) – Funerals are for the living. (18:00) – Be the real you ----- Grief is a universal experience, and it is important to have open conversations about it. Collaborative approaches to grief can provide diverse perspectives and support. Setting goals can be a helpful way to navigate grief and find purpose. Funeral directors play a crucial role in guiding families through the grieving process and creating meaningful experiences. Obituaries can be a powerful way to honor and remember loved ones. Coming together to celebrate and remember the deceased is an important part of the grieving process. Authenticity and empathy are essential qualities for funeral directors to connect with families. The book 'The Grief Experience' offers a range of perspectives and tools for acceptance, resilience, and connection.

How can you possibly prepare for a mass shooting, environmental disaster, or plane crash as a mortician? Michaelene (@Quietus_Bee) gives her unique perspective on this & more as a Thanatologist. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: Instagram⁠⁠⁠⁠ ⁠⁠⁠⁠TikTok⁠⁠⁠⁠ ⁠⁠⁠⁠Facebook⁠⁠⁠⁠ ----- Show Notes: (06:19) – Teaching Thanatology and Death Companioning (12:31) – Preparing for Mass Casualty Situations (21:25) – The Importance of Self-Care in the Funeral Industry (28:56) – Getting Emotional on the Job. ----- Takeaways Thanatology is the study of death, dying, and bereavement, going beyond basic mortuary science programs. Funeral directors should think outside the box and consider the psychology of individuals experiencing grief. Addressing difficult topics, such as abortion and abuse, with empathy and understanding is crucial in funeral service. Self-care is essential for funeral professionals to prevent burnout and provide better support to families.

This week's episode is brought to you by The SCCFA: Get your early-bird tickets to "The Southern" TODAY! ----- How does one build a cremation society? How about doing it from hundreds of miles away? Pierce goes deep into how he built up their family business, the importance of systems/training, & how association conferences can lift your game up. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (03:32) – Why Ohio? (09:26) – How the funeral industry has evolved. (38:58) – Building culture at the Mortuary. (43:22) – Get applause for new calls.

Yasi's so starstruck by Ms. Dolly Parton at her funeral home that she almost ends up in her own casket. What is the procedure for a megastar wanting to go to a service? You might be shocked by her answer... ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (00:54) – Ms. Dolly at the funeral home. (08:42) – Keeping it close with your family. (16:31) – Embalming is not for everyone. (23:09) – Thanatology, the study of death.

Mack's got a jaundice formula he GUARANTEES to work... I'm almost excited for my next yellow case to give 'er a try. The boys open up about their first removal (Mine was my own grandmother) & thoughts about families in the prep room. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (07:34) – Michael's first removal was his own Grandmother. (16:27) – Every family member wants in on the arrangements. (26:10) – The ultimate jaundice formula. (37:04) – Family wants in on the preproom.

Does designing cakes shaped like *explicit* body parts translate to restorative art? I'm dyin' for a slice. Kayleigh is a long time supporter of Mortuary Marketing & first time guest! ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (05:58) – No more pre-reqs for Mortuary schools? (13:28) – Online school vs in-person for learning about death. (23:32) – We need young funeral directors. (30:25) – Make-up & nail painting tips.

This funeral home delivers cremated remains by drone and accepts crypto payments for burials... No one has ever done any of it, but hey, it's great publicity for the mortuary.  Jeff is a lifelong mortician & master at getting his funeral homes noticed.  Guaranteed to get the embalming juices flowing today! ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (05:49) – Hospice talks & branding. (16:20) – Pay it forward fast food lines. (25:43) – Death tok. (34:56) – Want new business? Do new things.

Talk about getting ahead of things. Madison is a Veteran, Licensed Funeral Director, and planned her funeral (70?) years in advance... All before the age of 26. She wants to be a professor, I think she should become a mime next. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (09:19) – Army into funeral service. (19:45) – Arlington National Cemetery. (26:00) – Youngest pre-planner of all time. (34:27) – Emotional training for morticians.

My two favorite things? Talking funerals and..... a splash of bourbon. You'll want to join in after this one on the world's first cemetery bourbon pairing with Lacy Robinson. Also funerals before death, hospice relationship cultivation & more more more. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (04:04) – Michael's bourbon trail experience. (09:33) – Burial & bourbon. (15:02) – Funerals before death. (23:56) – Hospice relationships >>

Could you handle bodies zipping by your room every night? How about using a pager to answer death calls? Digging ditches for natural burials? If yes, listen to the episode. If no... reconsider ;) @themortuaryprofessor ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (03:58) – When morticians discovered the cell phone. (12:55) – There are so many options for families now. (24:42) – Modern issues in the mortuary world. (34:27) – The future wave of mortuary students.

Gun cases with the Medical Examiner, man gets caught in a window & dies, shipping a body first class to Jamaica. A mortuary Texan, Dawn, tells her stories! ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (00:52) – Covid vacation. (09:03) – Trapeze embalmer. (15:32) – Bang bang removal. (30:42) – Prayer cards & sentimental value.

Funeral Homes get sued for all sorts of reasons in this day & age. It's something that can single handedly take down your business & legacy. We talk with Greg about some HR tips as well as how to get a funeral home featured in the media. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (06:49) – Funeral homes on the news. (12:51) – Organic reach on search engines. (20:59) – Labor management laws. (28:05) – Worker's comp in funeral service.

When a family has an insurance policy upon their passing, what do you do?  Let's just say, I know many have sat on the phone for hours & hours trying to sort it out.  I think we've found a better way ------ > Listen to what Deanna & Andy got goin. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (03:16) – Cash flow & insurance policies. (09:36) – How does insurance impact your business?    (16:07) – Get off the phone. (25:25) – The best way to fund a funeral.

I'm telling you... this episode is corny. Iowa corny. The head honcho of the Iowa Funeral Directors Association, Danielle, has done it all. Celebrant, pre-need, vaults, caskets, clown services. Listen to Iowa's best. ----- Mortuary Marketing Increase your funeral home's business!  Guaranteed to get you more death calls. ⁠⁠Check it out.⁠⁠ Want to start today? Email:  conor@mortuary-marketing.com ----- Want more of the Mortuary Show? Follow our social medias: ⁠⁠Instagram⁠⁠ ⁠⁠TikTok⁠⁠ ⁠⁠Facebook⁠⁠ ----- Show Notes: (10:55) – Diving head first into funerals. (21:49) – Repeat services for life.   (32:53) – Getting your foot in the door anywhere. (44:23) – Friends in funeral service.