Podcasts about restoration industry association

Industry leader Stephanie Suchocki, Vice President of Operations at Superior Restoration, dives into the Restoration Industry Association's offerings, the upcoming RIA Convention and the transformative power of continuous education in this episode of Ask the Expert.

Dive into the game-changing world of restoration with Chris, Brandon, and industry guru Leighton on the latest "Head, Heart, and Boots" episode. They're slicing through the big issues with the "Cost of Doing Business" survey and revealing how data is the secret ingredient to professionalizing the industry. What You'll Discover: Tackling Industry Hurdles: Get the lowdown on the economic challenges shaking up the restoration scene and how unity is our secret weapon. Game-Changing Tools: Zoom in on the "Cost of Doing Business" survey led by Leighton and the Restoration Industry Association, setting the financial pace for everyone. Data-Driven Success: See how smart data use is improving businesses and securing futures. Peek into the Future: Explore how private equity and insurance tweaks could transform the industry landscape. Don't miss out! Tune in, turn up the volume, and transform the way you think about restoration. Check out the episode, spread the word, and let's make waves together! For more juicy details, visit floodlightgrp.com/audit and costofrestoration.com. #HeadHeartBoots #Entrepreneurship #CostOfDoingBusiness Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don't leave it to chance, partner with Liftify and let them capture the feedback your team has earned. https://www.liftify.com/floodlight AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry's oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. https://candrmagazine.com Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight Is Your Restoration Company Running at Peak Performance?

This week we welcome Cliff “Z-man” Zlotnik, “Global Restoration Watchdog” Pete Consigli and special guest Jon “The DYOYO” Isaacson; in an “around the horn” style show, capturing the key take aways from Winter Break 2024. Winter Break 2024 was last week in Bonita Springs, Fl and for those that were not able to attend we look forward to giving away many of the key points. We also look forward to roundup comments from Ashley Easterby and his international perspective. LEARN MORE on IAQ Radio+. Jon Isaacson, The Intentional Restorer, is an author and host of The DYOJO Podcast. Jon speaks, writes, and coaches through his organization The DYOJO helping the start-up phase owners and growth-minded restoration professionals to shorten their DANG learning curve for personal and professional development. For over two decades Jon has been working in leadership roles with organizations in the construction, hazards abatement, and property restoration industries. Jon recently published two books, Be Intentional: Estimating addressing mindset and habits for insurance claims estimating and Be Intentional: Culture which is a collaborative work discussing how small things enhance or undermine your efforts to build a strong workplace culture. Pete Consigli is a Restoration Industry Association (RIA) Certified Restorer (CR) and Water Loss Specialist (WLS) and has been a member of the Restoration Industry Association since 1977. Over the years he has been an active volunteer and filled various association leadership roles. Pete is RIA's “Resident” Historian and an archival resource to the industry. In 2008, Pete received RIA's most prestigious honor for excellence in restoration, the Martin L. King award. In 2012 RIA made Pete the second honorary member to its association, only the third such honor in RIA's 75 years. When Cliff Zlotnik entered the field of insurance repair in 1974 the industry was embryonic. Cliff is inquisitive, creative with a talent for problem solving. Cliff learned the business of insurance repair by doing it. Using his disaster repair business as a laboratory, he developed methods, procedures, and products to successfully accomplish tasks which were previously undoable. Cliff 's techniques in cleaning, odor removal and procedures have become industry standard practices and relied upon globally. Through his articles, presentations, training programs and IAQradio+ broadcasts and Zman Blogs, Cliff has shared his knowledge and expertise with thousands of insurance damage repair contractors and stakeholders in the Property Restoration Industry. Cliff Zlotnik is universally known as one of the Restoration Industry's 4 Founding Fathers, a trailblazer and is a pioneer and living legend in the fi eld of insurance damage repair and odor control methodologies.

Today's episode is sponsored by my friends at Paleovalley.   Make sure to support this podcast by heading over to Paleovalley.com/NwJ and the 15% off discount will automatically be applied to your first order._____I'm excited to sit down with Bill Weber. We talk about mold and adhesive, common areas of mold, and much more. Make sure to listen to the full interview to learn more.Bill Weber is a Senior Consultant for AVELAR, Northern California's architectural, construction and building code experts who specialize in the forensic analysis, design and repair of commercial properties and single and multi-family residential buildings. Mr. Weber is a founding member of the Building Science Institute and an active member of ISEAI. He is one of only a few hundred people in the country to earn the coveted Certified Restorer designation from the Restoration Industry Association. He is also a Board-Certified Indoor Environmental Consultant (CIEC), a Board-Certified Microbial Remediation Supervisor (CMRS), and earned his Certified Building Science Thermographer (CBST) credentials from the Infrared Training Center. Mr. Weber is a licensed general contractor in California and is a Subject Matter Expert for the Contractors State License Board.We discuss the following:All about Bill WeberMold and adhesiveCommon areas of moldHow to start protecting our homesHow to control humidity levelsTips for brand new homesERMI testing areas in a homeNeighbor with moldDIY cleaning of moldBest tips to avoid moldHVAC systemBest way to find a trusted IEP_____RESOURCESCIRS & Environment, ERMI and Personal Property Cleaning Bundle: https://www.nutritionwithjudy.com/shopping/guides/cirs-bundleNwJ CIRS Group: https://nutrition-with-judy.mn.co/plans/360352?bundle_token=cdbee960da70b62dbfcf4f7ad17eb8ab&utm_source=manualISEAI IEP: https://iseai.org/iep-list/ Surviving Mold IEP: https://www.survivingmold.com/community/indoor-environmental-professionals-panel-of-surviving-mold-consensus-statement Website: https://avelar.net/ LinkedIn: https://www.linkedin.com/in/bill-weber-gc-cr-ciec-cmrs ____CHECK OUT MY BOOK, Carnivore CureCHECK OUT MY SECOND BOOK, The Complete Carnivore Diet for Beginners: Your Practical Guide to an All-Meat LifestyleSIGN UP FOR MY WEEKLY NEWSLETTER_____ ADDITIONAL RESOURCESNutrition with Judy ArticlesNutrition with Judy ResourcesNutrition with Judy Groups_____ FIND ME

 We spent time with many thought leaders at the Violand Executive Summit.   We talked to influencer Marcie Richardson of Guarantee Restoration, who is on the Board of the Restoration Industry Association.   We also connected with Shawna Parsons of Violand Management Associates, who has an amazing history in the service industry.   Enjoy the podcast.TITLE SPONSOR:Super Tech University Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profits by teaching them soft skills.  Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.      

This week we welcome Rick Sims and Pete Consigli for a report on Hurricane Ian recovery, HVAC industry update and the Andy Ask Building Science Symposium aka Winter Break. It's always great to have the Restoration Industry Global Watchdog join us and this week we also welcome his SW Florida HVAC expert and friend Rick Sims. This show will not only give us some insight into the current events in Florida but will go into some HVAC related issues that are front and center in the industry today. Rick Sims is a Florida mechanical contractor with over forty years experience in dealing with Climate Zone One moisture levels. Rick serves on the Mechanical Technical Advisory Committee for the Florida Building Commission and teaches code related topics all over Florida. Rick has been teaching HVAC professionals since 1987. Rick has collected field data for Andrew Ask for many years and has assisted in research projects involving use of dehumidifiers with central air conditioning systems. Pete Consigli is a Restoration Industry Association (RIA) Certified Restorer (CR) and Water Loss Specialist (WLS) and has been a member of the Restoration Industry Association since 1977. Over the years he has been an active volunteer and filled various association leadership roles. Pete is RIA's “Resident” Historian and an archival resource to the industry. In 2008, Pete received RIA's most prestigious honor for excellence in restoration, the Martin L. King award. In 2012 RIA made Pete the second honorary member to its association, only the third such honor in RIA's 75 years. The RIA recognized Pete in 2021 at their 75th Diamond Anniversary Convention in Orlando, Florida by naming its new scholarship program, “The RIA Pete Consigli Educational Scholarship Award” in his honor. RIA presents the award at its Annual Convention and Exposition. When asked, Pete advises the RIA education committee and staff on matters impacting the restoration industry and its members. In his 5th decade in the industry Pete enjoys his reoccurring role on IAQradio+ as the “Restoration Global Watchdog. He is well-known as the Building Science Summer Camp's “Executive Chef Emeritus.” Pete and long-time friend Cliff “The Z-man” Zlotnik, CR, WLS, CIEC are Consigliere's (advisors) to the Moisture Mob! LEARN MORE at IAQ Radio+

The Certified Mold Professional (CMP) designation has been available to restorers and cleaners for more than 20 years. For most of that time it was offered through the Restoration Industry Association. But in August, C&R shared news from Wonder Makers Environmental that the designation is going through a rebrand, and getting a refresh! Today, the Certified Mold Professional (CMP) is sponsored by the National Organization of Remediators and Mold Inspectors (NORMI™). With this new partnership, the CMP will now be known as the NORMI Certified Microbial Professional (NCMP™). Existing Certified Mold Professionals will be able to migrate their certification to NCMP through a simple process. In this episode of Restoration Today, Wonder Makers CEO and (N)CMP trainer Michael Pinto and NORMI Executive Director Doug Hoffman discuss what this transition means, what will remain the same and what will change with the program, why certifications like this matter, and more!

The Certified Mold Professional (CMP) designation has been available to restorers and cleaners for more than 20 years. For most of that time it was offered through the Restoration Industry Association. But in August, C&R shared news from Wonder Makers Environmental that the designation is going through a rebrand, and getting a refresh! Today, the Certified Mold Professional (CMP) is sponsored by the National Organization of Remediators and Mold Inspectors (NORMI™). With this new partnership, the CMP will now be known as the NORMI Certified Microbial Professional (NCMP™). Existing Certified Mold Professionals will be able to migrate their certification to NCMP through a simple process. In this episode of Restoration Today, Wonder Makers CEO and (N)CMP trainer Michael Pinto and NORMI Executive Director Doug Hoffman discuss what this transition means, what will remain the same and what will change with the program, why certifications like this matter, and more!

Are you chasing a version of success that YOU want or are you chasing what you THINK you should have?  Do you know all of the resources that the RIA provide to their members?  Do you know how committed they are to the success of Restorers everywhere?  In this episode, Episode 061 of the Restoration Domination Podcast we sit down with PHC Restoration Owner and President of the Restoration Industry Association and we discuss all of that and more!Takeaways from the Interview:You need to define your own version of success that allows you to have the company that is best for you, not what you think you should have.Changes made in your personal life and routine carry over into success found in your work life or business as well..The RIA has a VAST library of resources, events, trainings available and more to come to really help restorers and their companies with all of their pain points with being a restorer today.Membership dues will now be based off revenue to help the smaller companies that need the network the most to be able to be a part of the events and conversationsContact:Website: https://bit.ly/3AGL16A    Phone Number: 910-814-2502Instagram: https://bit.ly/3KiP1h6  Facebook: https://bit.ly/3pBWsX9 .  Linkedin: https://bit.ly/3dTPkT2 LinkedIn: https://bit.ly/3dQgMRY  Youtube: https://bit.ly/3Kf5wKN  Email: katie@phcrestoration.comSPECIAL OFFERS: RIA is launching a new revenue-based dues model in August. New members can join at a discounted rate of $299 for the first year. https://www.restorationindustry.org/member-benefits Books:The E-Myth by Michael Gerber  https://amzn.to/3ApVvpCMindset by Carol Dweck https://amzn.to/3Cx6ccWThe Purpose Driven Life by Rick Warren https://amzn.to/3PQMzzsThe Road Back to You by Ian Morgan Cron  https://amzn.to/3RdnW14The Advantage by Patrick Lencioni https://amzn.to/3AqJss2Sponsors:mpartial uses geospatial data to assist in creating accurate estimates, invoices, documentation of damages or work done and assisting in faster and fairer claim settlement. Use DOMINATE60 for 99% off Enterprise Plan https://bit.ly/3tz2XwzCompanyCam allows for unlimited time/location-stamped photos that can be notated & can be easily annotated/tagged. Attach the photos to specific files and easily share the entire file with others on your team or other pros and see the updates in real time. Special Offer: Get 14 days FREE & 50% off of your first 2 months https://bit.ly/3FNmJb2 Sureti Corporation removes the time and financial headaches of getting the mortgage company to release funds or a customer to pay their deductibles in insurance claims. They cut the middle man getting you paid faster and in full. Learn More: https://bit.ly/3pyVLxr C&R Magazine is the oldest trade publication specifically dedicated to the cleaning and restoration industry. C&R is available in print and digital formats for free. Learn more and subscribe for FREE here: https://bit.ly/310KLjp Our Platinum Legal Sponsor Lawyer Britt, shares tricks carriers use to deny claims she learned from her time defending them. She now represents property owners and restoration companies across Florida. Learn More: https://bit.ly/3kKxzFZ Our Platinum Public Adjuster Sponsor Carlos Machin from Policyholder Advocates, Inc.. shares the secrets he learned after seven years of being an adjuster for the carriers and puts his knowledge to help the policyholder get their claims paid. Learn More: https://bit.ly/3w8iXps 

Kustom US, a privately held restoration and remediation company headquartered in Florida, has grown exponentially since 2000 by streamlining operations, acquiring new businesses and embracing a people-centered strategy. In this episode of Ask the Expert, Andrew Zavodney, chairman of the board and CEO, talks about Kustom's investment in company culture, employee value proposition, corporate governance, M&A due diligence, transparency, accountability and scaling without private equity. He also discusses his role as vice president of the Restoration Industry Association and consolidation as a key industry trend.

What does the Restoration Industry Association have planned for the new year? We invited CEO Kristy Cohen, President Mark Springer, President-Elect Katie Smith and Restoration Advocate Ed Cross to share the many fresh RIA initiatives in the works. They discuss the launch of regional focus groups, a new Environmental Risk Specialist certification, a second-edition TPA scorecard, a new membership due structure, developing career pathways with the IICRC, expanding the AGA into Canada, new position papers, a preview of the RIA 2022 International Restoration Convention & Industry Expo in April, key industry trends, and much more.

Michael Jatoft SR / President of Dry Concepts Michael Jatoft Sr. has been working in the cleaning and restoration industry for over 43 years. Mr. Jatoft's firm was the first company to bring the Ultra Dry carpet dry cleaning system to Florida. He has traveled the country touring other oriental rug cleaning plants learning about different techniques to clean and restore oriental rugs. He holds the designation of Certified Rug Specialist from the Restoration Industry Association making him one of the more qualified individuals in the region for oriental rug cleaning and restoration. (more…)

Patti Harman spent years at the helm of C&R Magazine and working within the Restoration Industry Association. Her impact on the restoration industry and leadership of C&R led to the creation of an award in her honor, the Patricia L. Harman Golden Quill Award. It is awarded to one person each year for an outstanding editorial contribution to C&R. After leaving C&R, she moved into the editor-in-chief position at Claims Magazine in 2014, but remains an icon and frequently comes up in conversations with restoration contractors. As C&R enters yet another new era under the leadership of Michelle Blevins, it seemed only fitting to have a conversation with Patti about media in the restoration industry and her legacy with C&R. But this podcast goes much deeper than that - into the ethics behind running a well-respected and sought after B2B publication. You can also listen on: Spotify: https://spoti.fi/3BzR4YV Apple Podcasts: https://apple.co/3lyOqwL

Patti Harman spent years at the helm of C&R Magazine and working within the Restoration Industry Association. Her impact on the restoration industry and leadership of C&R led to the creation of an award in her honor, the Patricia L. Harman Golden Quill Award. It is awarded to one person each year for an outstanding editorial contribution to C&R. After leaving C&R, she moved into the editor-in-chief position at Claims Magazine in 2014, but remains an icon and frequently comes up in conversations with restoration contractors. As C&R enters yet another new era under the leadership of Michelle Blevins, it seemed only fitting to have a conversation with Patti about media in the restoration industry and her legacy with C&R. But this podcast goes much deeper than that - into the ethics behind running a well-respected and sought after B2B publication. You can also listen on: Spotify: https://spoti.fi/3BzR4YV Apple Podcasts: https://apple.co/3lyOqwL

The DYOJO Podcast, Episode 70 Guest: Michelle Blevins, owner of C&R Magazine Our good friend Michelle Blevins returns to the show to discuss her recent purchase of C&R Magazine. Cleaning & Restoration Magazine is the oldest trade publication specifically dedicated to the cleaning and restoration industry. C&R was founded by the Restoration Industry Association more than four decades ago, as a member-only benefit. In July 2021, C&R came under the leadership of ongoing industry media partner, Michelle Blevins. Blevins has been part of the restoration industry since 2015, and is endlessly passionate about bringing high-quality educational content of all kinds to contractors, through the expertise of industry educators, thought leaders, trainers, and peers. She lives in Metro Detroit with her husband and two sons. Please feel free to reach out to Michelle any time with comments, questions, and topic ideas at michelle@candrmagazine.com Topics include: What else does Michelle have brewing in her cauldron History of this legacy publication and the industry The role of journalism in cutting through the noise Sponsor: Solutions For You (SFY) third party Xactimate estimating and supplements. The DYOJO Podcast - helping you shorten your DANG learning curve for personal and professional development.

The Restoration Industry Association's Advocacy and Government Affairs Committee continues pushing forward with efforts to level the playing field between restoration contractors and the insurance industry as a whole. In mid-May, the AGA officially released its first restoration pricing position statement: Deviation from Standardized Price Lists.

Mark Springer, CEO of Dayspring Restoration (Bozeman, Montana) and president of Restoration Industry Association (RIA) joins The DYOJO Podcast to discuss: The Mark Springer origin story His dad started Dayspring Restoration in 1989 as a small side business. Mark was the only guy in high school with a cell phone, not to be cool but so that his dad could get ahold of him to respond to after hours water damage emergencies. For a short period of time Mark tried to get away from property restoration but was sucked back in. Mark Springer 2.0 When Mark returned to Montana, he realized there was a lot of opportunity in this growing field of insurance claim damage repairs and set out to grow the company. Mark noted, "If there was a place to advertise, we were there." Some of his most memorable advertisements were flooding and then burning his own house to demonstrate the restoration process. Dayspring has grown from one location doing about $75,000 a year in sales to 6 locations producing over $17 million in annual revenues. Mark shares that Dayspring has three main buckets that they draw sales leads from: Word of mouth and prior customers. mark shares that the average policy holder has a claim every 7 years, and if you can achieve repeat business that means one customer may have 4 claims over a 30 year span. Many of Dayspring's clients are 2nd and 3rd generation family members. They also invest in online marketing including pay per click and SEO in addition to their direct business development and mass media efforts. Mark recognizes that if he were starting over in today's market, things would be much different than when he started his process in the early 1990's. He believes there are a few universal principles that can help any entrepreneur in any market: First, having a plan and adapting your plan. Develop your plan and execute on it with consistency. As Mark likes to say, "An imperfect plan today is better than a perfect plan tomorrow." You must have the determination and capitalization to endure. Their team meets quarterly to review their strategic plan and adapt to trends in each local market. Second, over invest in the financial side of your business. An accurate understanding of your financial picture will empower you to make good decisions and seize upon opportunities. Third, invest in people and culture. In today's market your team members have to be more important than your clients. Happy customers come after you have invested in creating happy and cared for team members. Mark discusses the work he has been doing with his team at Restoration Industry Association to create the Advocacy and Government Affairs (AGA) Committee and other key targets to help improve the property restoration industry. Mark Springer - Dayspring Restoration - www.calldayspring.com The DYOJO Podcast - www.thedyojo.com/listen

Ed Cross "The Restoration Lawyer" and Bill Loveland, Found of Xactware (creators of Xactimate) - square off on stage at the Restoration Industry Association's (RIA) 2019 Fire Summit. Even though Bill landed what many perceived to be an incendiary blow when he said, "If you have an argument with an adjuster about what they're going to pay, you're not much of an estimator." He also expressed that he and Xactware are committed to working with RIA and restoration contractors to improve the process. We walk through some of the highlights of this video and the roll out from these ongoing discussions. Loveland spoke with Ed and a room full of restoration contractors to "set the record straight" about what he had heard from the RIA's Advocacy and Government Affairs Committee (AGA). Questions were asked about estimating accuracy Stagnation of Xactimate prices Imperfections in the platform The statement that Xactimate prices are only to be used for "reference" Check out Ed Cross and his treasure trove of Standardized Restoration and COIVD-19 Contracts. Use the promo code "PODCAST" for 10% off through 08/07/2020 - www.therestorationlawyer.com Listen to The DYOJO Podcast for more great INFOtainment to help you shorten your DANG learning curve for professional development - www.thedyojopodcast.com

This week we welcome RIA President Mark Springer and IICRC Chairman of the BoardKevin Pearson for a show we are calling Detente between RIA and IICRC. This is the fourth in our series of shows about the development and implementation of the strategic agreement between the two groups. The Z-man and Radio Joe are happy to see this happening after years of missed opportunities to work together for the betterment of the restoration industry. Mark Springer is the President of Dayspring Restoration, a company that performs restoration services in properties that are damaged by disasters such as water, fire, wind, or environmental damage. Dayspring performs these services across the great state of Montana where Mark has lived his entire life. The Dayspring family has grown to over 125 team members who work hard to delight their customers who have experienced property damage in their homes or businesses. Mark is the current President of the Restoration Industry Association. Kevin Pearson is an industry consultant who has been in the industry since 1992. Kevin started as a technician in the field and worked his way up to managing a cleaning and restoration company. Then in 2001 Kevin opened Pearson Carpet Care and grew it into a multi-truck operation and was able to sell it in January 2018. Since then Kevin has been an industry consultant and performs inspections for the flooring manufacturers. Kevin has also spent many years working to raise the level of the cleaning, restoration, and inspection industries through the IICRC. Over the years, Kevin has served on standards committees, chaired the Certified Firm Committee, Chaired the Nominating Committee, Chaired the Education Committee and served many different officer positions on the Board. Kevin currently serves as the IICRC Chairman of the Board for (2019 -2021).

On May 17, 2019, IAQradio launched the first of a 4 part exclusive series with RIA and IICRC on the Maturing of the  Cleaning and Restoration industry. Frequent IAQradio listeners and "followers" of the Z-man's blog are aware, on May 1st, 2019 in Phoenix, Arizona an historic announcement was made at RIA's 73rd annual Convention and Exposition. RIA President Lee King, CR and IICRC Chairman Pete Duncanson taking a page from Reagan and Gorbachev's historic Glasnost agreement executed a Strategic Partnership on behalf of their respective organizations. After the execution of the agreement Mark Springer, CR  who is RIA's President Elect announced the launch of RIA's AGA committee. The Advocacy and Government Affairs (AGA) committee chair is well known restoration contractor advocate and counselor Ed Cross known in the industry as "The Restoration Lawyer".   You have heard the RIA and IICRC leadership weigh-in on Part 1 and 2 of this 4 Part exclusive IAQradio series that will culminate this fall with signatories to the agreement King and Duncanson giving a progress update and preview of upcoming collaboration activities for the last quarter of 2019 as the industry rolls into 2020's convention season! This week for Part 3 we will feature a fast paced, interview with AGA committee chair Ed Cross and 2 of his committee members.   The Restoration Lawyer will oversee the "Rise of the AGA" to help level the playing field for restoration contractors who must compete in an ever increasing contentious marketplace.  Charlie Cassani, CR a fellow Californian from the Golden state's Capital City Sacramento will join Ed for the show along with RIA board member Dave Robbins, CR, WLS, CMP from the Volunteer state based in Memphis, Tennessee.   The Global Watchdog will be monitoring the show from down under this week as he is on Australia's Sunshine Coast in Queensland facilitating RIA's 2nd Annual Australasian Conference and Trade Show. Please join Radio Joe and the Z-man this week to hear how Ed Cross and his AGA committee plan to help restorers "Make it Better" for disaster victims and insurance policyholders who have suffered a loss!   Ed Cross, J.D. Mr. Cross has built a successful law practice that specially caters to the needs of insurance damage repair contractors and remediators. Mr. Cross received a Bachelor's Degree in Speech Communications with an emphasis on Public Speaking from California State University at Northridge in 1986 (Dean's Honor Roll), and his Juris Doctor Degree from Western State University in Fullerton California. Ed is also well known for his risk management advice, cleaning and restoration contracts and related forms available for free and/or for purchase on his website edcross.com . These are simple one page forms in plain English that protect payment rights and deter lawsuits. He has recently added contract forms specific to the needs of those doing work in Texas and Florida.   Charlie Cassani Known to his friends and colleagues as "Charlie", Cassani's length of time in the industry and the technical knowledge gained form four-plus-decades of field experience, ownership, and participation in professional industry associations provides a historical and fundamental understanding of the components of restoration services and restoration service organizations.   As an owner-operator and CEO of a nationally known cleaning and restoration franchise, he practiced and understood the limits of a run-from-the-top organization. As a team member at Restoration Management Company known as RMC, he gained insight and understanding of the unlimited potential of an organization that operates from the bottom-up with talented, professional co-workers.   His national reputation as an ethical, recognized expert in the field of restoration sciences is one of many key components that separate RMC from other national and international restoration organizations. Cassani is the company's Analytical Specialist and recognizes and identifies with the RMC Brand of performance as a day-to-day practice of this organization   Cassani's experience includes being a California licensed General Contractor and California Department of Insurance provider of Continuing Education Credits (CEC's). Cassani's commitment to volunteerism is evidenced from his membership on RIA's Certified Restorer Re-development committee which became known as the "gang of 9".   The gang of 9 is credited with doing the heavy lifting that produced the cleaning and restoration industry's first Body of Knowledge. This document is officially called, "The Certified Restorer Body of Knowledge, the complete guide for those pursing excellence in restoration education and training".   Presently Cassani's volunteer work with the Restoration Industry Association is as a member of RIA's Advocacy and Government Affairs (AGA) committee.   Dave Robbins   Dave Robbins is an industry veteran and licensed general contractor with more than 30 years of experience in the commercial restoration industry. He has earned the prestigious designations of Certified Restorer (CR), Water Loss Specialist (WLS) and Certified Mold Professional (CMP) from the Restoration Industry Association (RIA). Dave also holds the designation of Certified Healthcare Constructor (CHC) from the American Hospital Association. Dave served on the Restoration Industry Association's Board of Directors from 2016 - 2019.   Dave is an owner and Vice-President of SRP Contractors, a large scale restoration firm operating throughout the Southeast. SRP is a long time RIA member and three-time Phoenix Award winner. SRP currently has offices in Memphis, Nashville and Little Rock.   Presently Robbins' volunteer work with the Restoration Industry Association is as a member of RIA's Advocacy and Government Affairs (AGA) committee.

  Rusty Amarante is a Certified Restorer and Director of Operations for BELFOR Property Restoration the global leader in disaster recovery. He is also President of the BELFOR Franchise Group a leading national franchisor of service brands including 1-800-WATER DAMAGE, DUCTZ International and HOODZ International. Rusty’s career started in the 1970’s  in suburban Philadelphia, PA and has ranged from the owner of a small cleaning and restoration company that grew to a large regional full service restoration contractor before joining the BELFOR Team in the 1990’s. Over the past forty plus years he has been an IICRC instructor, state approved CEC trainer for the insurance industry and avid contributor and volunteer to the industry’s not-for-profit sector. Rusty’s accomplishments and service include chairing RIA’s Restoration Council and ascending to the Restoration Industry Association’s Presidency in 2008. Rusty also has served on the IICRC FRST Technical Advisory Committee (TAC) and served as Vice Chair for the Institute’s S500 Water Damage Restoration Standard. In 2006 Rusty received RIA’s most prestigious honor when he received  the Martin L. King Award. From his early day’s in the 20th century to his global responsibilities of the last two decades with BELFOR, Rusty has been a tireless advocate for the professionalization of the industry. This week his  good friend and colleague Cliff Zlotnik, the Z-man  will have a “Fireside Chat” to talk about Rusty’s career, his relationship with the late Marty King and his insights into the future of the restoration industry. Joining IAQradio this week for a seat by the “fire” is IAQradio’s Global Watchdog and Rusty’s longtime friend and RIA Industry Adviser Pete Consigli. Radio Joe Hughes asks all his IAQradio friends and loyal listeners join the show live this Friday for a very special interview with industry Icon Rusty Amarante and friends!

Rusty Amarante is a Certified Restorer and Director of Operations for BELFOR Property Restoration the global leader in disaster recovery. He is also President of the BELFOR Franchise Group a leading national franchisor of service brands including 1-800-WATER DAMAGE, DUCTZ International and HOODZ International. Rusty’s career started in the 1970’s in suburban Philadelphia, PA and has ranged from the owner of a small cleaning and restoration company that grew to a large regional full service restoration contractor before joining the BELFOR Team in the 1990’s. Over the past forty plus years he has been an IICRC instructor, state approved CEC trainer for the insurance industry and avid contributor and volunteer to the industry’s not-for-profit sector. Rusty Amarante is a Certified Restorer and Director of Operations for BELFOR Property Restoration the global leader in disaster recovery. He is also President of the BELFOR Franchise Group a leading national franchisor of service brands including 1-800-WATER DAMAGE, DUCTZ International and HOODZ International. Rusty’s career started in the 1970’s in suburban Philadelphia, PA and has ranged from the owner of a small cleaning and restoration company that grew to a large regional full service restoration contractor before joining the BELFOR Team in the 1990’s. Over the past forty plus years he has been an IICRC instructor, state approved CEC trainer for the insurance industry and avid contributor and volunteer to the industry’s not-for-profit sector. Rusty’s accomplishments and service include chairing RIA’s Restoration Council and ascending to the Restoration Industry Association’s Presidency in 2008. Rusty also has served on the IICRC FRST Technical Advisory Committee (TAC) and served as Vice Chair for the Institute’s S500 Water Damage Restoration Standard. In 2006 Rusty received RIA’s most prestigious honor when he received the Martin L. King Award. From his early day’s in the 20th century to his global responsibilities of the last two decades with BELFOR, Rusty has been a tireless advocate for the professionalization of the industry. This week his good friend and colleague Cliff Zlotnik, the Z-man will have a “Fireside Chat” to talk about Rusty’s career, his relationship with the late Marty King and his insights into the future of the restoration industry.

This week on IAQradio+ we welcome Steven M. Spivak, Ph.D., CText, FTI, FSFPE, FSES. Dr, Spivak is chair of the Cleaning Industry Research Institute International (CIRI) Science Advisory Council and professor emeritus of fire protection engineering at the University of Maryland in College Park.    Dr. Spivak served as Technical Advisor for the Restoration Industry Association formerly known as ASCR International for almost 4 decades. In that role his monthly column called Technical Topics in C&R magazine was a favorite with RIA members. Dr. Spivak has authored a book on Standards and Best Practices. He has written extensively on textile construction & chemistry and fire protection codes & practices.  Spivak's writings serve as an authoritative resource for the dry cleaning and laundry industry and code officials and building developers.    IAQradio is pleased to follow up on our interview with Dr. Spivak from a decade ago to update our listeners from his post RIA technical advisory role, to chat about the science of cleaning and restoration and in his role as CIRI's Science Advisory Council chair.

This week we talk to Australian restoration and IAQ veterans Penny Tralau and Ashley Easterby about their experiences and insights after attending the recent RIA Convention and their extensive tour of southern US restoration projects, labs and facilities. Their tour guide was none other than IAQ Radio contributor and “Restoration Industry Global Watchdog” Pete Consigli. All three will be joining us today to talk about what they learned, how our IAQ/restoration industry looks from the outside, how that affects the Aussie market and most importantly what we can learn from each other. Penny and Ashley based their road trip in Fort Lauderdale and then visited sites around the South. Their tour included stops at microbiology lab, a high end water/mould intrusion site visit, and a visit with a pro that specializes in real estate inspections. Their tour also included stops at a high profile restoration companies offices/plant, visits with equipment rental companies and concluded a site visit to a 70 plus condo project in Key West. Ashley Easterby has over 38 years’ experience in owner/operator small business in Australia and an extensive understanding of the need to build and maintain successful relationships and strategic alliances to ensure a successful business. In 2002 he was instrumental in the formation of a group of like minded Water Damage Restoration companies into the leading independent restoration network in Australia. This network provides restoration services with national coverage for the needs of Corporate Clients & Insurance Companies via a transparent, local and cost effective service. Penny Tralau has a background of 9 years in Restoration and Remediation Services. In the beginning, the work was primarily water loss but very quickly became interested in and specialised in Mould. Penny has a unique approach to mould, providing unbiased assessments to homeowners, builders and insurance companies. Penny is also a founding member and secretary of the Indoor Air Quality Association (IAQA) of Australia and a Council member of the Restoration Industry Association

This week we talk to Australian restoration and IAQ veterans Penny Tralau and Ashley Easterby about their experiences and insights after attending the recent RIA Convention and their extensive tour of southern US restoration projects, labs and facilities. Their tour guide was none other than IAQ Radio contributor and “Restoration Industry Global Watchdog” Pete Consigli. All three will be joining us today to talk about what they learned, how our IAQ/restoration industry looks from the outside, how that affects the Aussie market and most importantly what we can learn from each other. Penny and Ashley based their road trip in Fort Lauderdale and then visited sites around the South. Their tour included stops at microbiology lab, a high end water/mould intrusion site visit, and a visit with a pro that specializes in real estate inspections. Their tour also included stops at a high profile restoration companies offices/plant, visits with equipment rental companies and concluded a site visit to a 70 plus condo project in Key West. Ashley Easterby has over 38 years’ experience in owner/operator small business in Australia and an extensive understanding of the need to build and maintain successful relationships and strategic alliances to ensure a successful business. In 2002 he was instrumental in the formation of a group of like minded Water Damage Restoration companies into the leading independent restoration network in Australia. This network provides restoration services with national coverage for the needs of Corporate Clients & Insurance Companies via a transparent, local and cost effective service. Penny Tralau has a background of 9 years in Restoration and Remediation Services. In the beginning, the work was primarily water loss but very quickly became interested in and specialised in Mould. Penny has a unique approach to mould, providing unbiased assessments to homeowners, builders and insurance companies. Penny is also a founding member and secretary of the Indoor Air Quality Association (IAQA) of Australia and a Council member of the Restoration Industry Association

This week on IAQradio we welcome an All Star cast for a frank discussion on the future of the restoration industry. Our guests were all speakers at last week's 71st International Restoration Convention and Industry Expo in Palm Springs, CA. They all gave important presentations or Keynotes at the Restoration Industry Association's (RIA) annual event. The Town Hall theme for this year's event was "The Future of the Water Damage Restoration Industry" and was facilitated by none other than IAQradio's Restoration Global Watchdog Pete Consigli! The Town Hall was the culmination of one of RIA's convention story line's that included a breakout session moderated by Ken Larsen on the Do's and Don'ts of Rebates, Referral Fees, Comps and Gratuities with Peter Crosa and well known IAQ attorney Michael Bowdoin. Ed Cross was the convention's Day 2 keynote speaker and addressed the RIA members on "The 6 New Legal Points Restorers must Understand to Survive in 2017". Crosa who is the sitting President for the National Association of Independent Insurance Adjusters (NAIIA) presented the Independent Adjusters viewpoint on the Town Hall Panel. Well known industry advocate Ed Cross aka "The Restoration Lawyer" made his case for industry unification through one voice and closed out his Town Hall panel presentation with a message to band together, "Band or Burn" was the reoccurring message! The RTPE program (Registered Third Party Evaluator) recently explained to RIA members at their annual convention in Palm Springs during their Town Hall meeting by Ken Larsen, CR, WLS, CMP may be a solution for contractors who are constantly challenged by TPA's on their scope of work and invoices. Longtime industry activist and RIA supporter Ken Larsen presented his vision for the RTPE program on the RIA Town Hall panel along with Peter Crosa, AIC, RPA and Ed Cross, Esq. Larsen has a 5 part series on the TPE concept that was previewed in the 2017 February issue of Cleaning and Restoration (C&R) magazine. A high point of the RIA annual banquet and awards ceremony was the presentation of C&R's Golden Quill award won this year by IAQradio's own, Cliff "The Z-man" Zlotnik for his article on "Concerns over the Water Restoration Industry". The culmination of the ceremony was the awarding of the association's most prestigious honor, the presentation of the Martin L. King award. The 32nd annual recipient of the Marty King award was Ken Larsen for his years of service and activism to RIA and the industry! Way to go Ken!!

This week on IAQ Radio we welcome back Ken Larsen along with The The Restoration Industries Global Watchdog, Pete Consigli. This week was the Restoration Industry Associations (RIA) 70th Anniversary and Convention in Orlando, Florida. We will recap some key learning points from the event and opine on the state of the industry. Things are very unsettled in the disaster restoration world at the moment. Unrest at the IICRC has many concerned but RIA had an outstanding conference with strong attendance. What does the future hold for the disaster restoration industry? Ken Larson is driven to learn everything there is to know about the restorative drying sciences. He teaches courses for people interested in RIA, IICRC and ACAC certifications. He has some strong opinions and does on not mind sharing them. Ken is the author of the leading industry reference guide on "state of the art" structural restorative drying practices, "Leadership in Restorative Drying". Pete Consigli has been a member of the Restoration Industry Association (formerly ASCR, International) since 1977. In his current dual role of RIA Education Director and Industry Adviser, Pete reports to RIA's Executive Committee of the association's Board of Directors (BOD). He directs all aspects of RIA's education program, continuing the long standing tradition of providing RIA members industry-leading comprehensive technical and managerial training. Pete also advises the RIA BOD on matters impacting the restoration industry and the RIA mission.

This week on IAQ Radio we welcome back Ken Larsen along with The The Restoration Industries Global Watchdog, Pete Consigli. This week was the Restoration Industry Associations (RIA) 70th Anniversary and Convention in Orlando, Florida. We will recap some key learning points from the event and opine on the state of the industry. Things are very unsettled in the disaster restoration world at the moment. Unrest at the IICRC has many concerned but RIA had an outstanding conference with strong attendance. What does the future hold for the disaster restoration industry? Ken Larson is driven to learn everything there is to know about the restorative drying sciences. He teaches courses for people interested in RIA, IICRC and ACAC certifications. He has some strong opinions and does on not mind sharing them. Ken is the author of the leading industry reference guide on "state of the art" structural restorative drying practices, "Leadership in Restorative Drying". Pete Consigli has been a member of the Restoration Industry Association (formerly ASCR, International) since 1977. In his current dual role of RIA Education Director and Industry Adviser, Pete reports to RIA's Executive Committee of the association's Board of Directors (BOD). He directs all aspects of RIA's education program, continuing the long standing tradition of providing RIA members industry-leading comprehensive technical and managerial training. Pete also advises the RIA BOD on matters impacting the restoration industry and the RIA mission.

Two of the most important disaster restoration industry standards are the IICRC S520 Professional Mold Remediation Standard and Reference Guide and the S500 Professional Water Damage Restoration Standard and Reference Guide. Both documents were recently revised and this week we are going to discuss the revisions with the S520 Consensus Body Chairman Jim Pearson. Mr. Pearson is a Certified Mechanical Hygienist and the President and C.E.O. of Mold Inspection Services, Inc. He is also the co-owner of Americlean Corporation, a full-service disaster restoration business operating in Billings, Montana for the past 35 years. Jim is the Chairman of the Consensus Body responsible for publishing the IICRC S520 Standard & Reference Guide for Professional Mold Remediation. A published author, industry speaker and Past Shareholder Representative to the IICRC, Jim is the Chairman of the Board of the IICRCA and a past officer and Director of the Restoration Industry Association. Jim is also a decorated Viet Nam veteran who has been blessed with seven grandchildren. Mr. Pearson has also continues to perform in a 4-piece country and rock and roll band as he has for the past 30 years. Stream IAQ Radio live at noon or download the show later to LEARN MORE!

Two of the most important disaster restoration industry standards are the IICRC S520 Professional Mold Remediation Standard and Reference Guide and the S500 Professional Water Damage Restoration Standard and Reference Guide. Both documents were recently revised and this week we are going to discuss the revisions with the S520 Consensus Body Chairman Jim Pearson. Mr. Pearson is a Certified Mechanical Hygienist and the President and C.E.O. of Mold Inspection Services, Inc. He is also the co-owner of Americlean Corporation, a full-service disaster restoration business operating in Billings, Montana for the past 35 years. Jim is the Chairman of the Consensus Body responsible for publishing the IICRC S520 Standard & Reference Guide for Professional Mold Remediation. A published author, industry speaker and Past Shareholder Representative to the IICRC, Jim is the Chairman of the Board of the IICRCA and a past officer and Director of the Restoration Industry Association. Jim is also a decorated Viet Nam veteran who has been blessed with seven grandchildren. Mr. Pearson has also continues to perform in a 4-piece country and rock and roll band as he has for the past 30 years. Stream IAQ Radio live at noon or download the show later to LEARN MORE!

The theme of this week's show is: "Making friends out of the people you do business with", a "coffee table" conservation with Nick &John Paolella Co-founders of Jon Don, Inc. Please note this week's show has a special start time, 2:00pm Eastern Time! The Z-man has been in Chicago all week as part of the Restoration Industry Association's (RIA) Certified Restorer (CR) instructional team. Jon Don's corporate headquarters in Roselle, IL is serving as the host facility for this year's CR prep week. Radio Joe is flying into Chicago to join the Z-man for an intimate interview with the founders of IAQ Radio's Marquis sponsor. Global Watchdog Pete Consigli also in town with the CR instructional team in his role as RIA's Director of Education and will join the group around the "coffee table" for this most unique show. Jon Don is known for its legendary customer service and unparalleled support of the industry associations, trade shows and educational & certification programs. This is evident in its pioneering flagship program called, "Strategies for Success® Intensive Training Seminar (SFS)". Nick and John will share their thoughts with the IAQ Radio's audience on how making friends out of the people you do business with can dramatically help your company be more successful. Success in business and life is about developing mutually beneficial relationships. Give as much or more than one takes. Teddy Roosevelt has a well known quote that says, "Every man has an obligation to give back to the industry from which he derives his livelihood. Jon Don and its people serves as a model for the spirit of that sentiment. Join us this week and get insights on how to succeed by giving others what they want first and then getting what you want. Take care of your people who will take care of your customers and build a business that will take care of the owners!

Greg Pattison is a Vice President, Director of Safety and Senior Trainer in OSHA CFR 29 1910 and 1926 construction for G.P. Systems Inc. (GPS). He has designed/conducted/facilitated over 30 technical trainings including; General Safety training OSHA 10 and 30 Hour, HAZWOPER, GHS Hazardous Chemicals, Property Restoration, Confined Space, Scaffolding, Emergency Operations and Egress, PPE Protocols, Demolition Subpart T, Flagger in a work zone, Lock out/tag out, First Aid, Caught between, Roll over/back over, Job Hazard Analysis, Fall Protection, Worksite safety, Accident Investigation, and Site Safety/Security Plans. His entertaining and informative style offer audiences knowledge that attendees can take back and use to make the workplace safer. He has taught 1,000â??s of workers within such organizations as Belfor Property Restoration and Environmental, Association of General Contractors, Department of Energy, Tennessee Valley Authority, Exxon, Hess Petroleum, Hayward Baker, Army Corp of Engineers, State of Ohio, AMEC, FBI, State of Illinois, Southern Site Development and Tetra Tech to name just a few. Learning is by doing and he offers on point stories and scenarios to reinforce the information so that upon completion the attendee can use the information right away to hone skills and gain confidence. He is available by phone or email so that when workplace situations come up you have a resource to call on. He acts as a Safety consultant with the Restoration Industry Association, National Demolition Association, and the Association of General Contractors. In addition, he acts as a Subject Matter Expert to Pro-tread, National Minority Truckers Association, Georgia Black Constructors Association and Applied Simulations Technology. His early career was in the field of Corrections where he rose to the rank of Warden and acted as the Life Safety person for the Department of Corrections in a large Midwestern state. After 14 years in Corrections he went to work for Fred Pryor Seminars and taught several technical trainings for them including OSHA, Facilities Management, and Emergency Planning. Additional soft skills that Mr. Pattison taught and facilitated for Fred Pryor included; 1st Time Supervisor, Mid-Level Supervisor, Managing Multiple Priorities, Dealing with Difficult People, Motivating & Disciplining Employees, Handling emotions under pressure, Customer Service, Essential Leadership Skills, Workplace Bullying and Conflict Resolution. In addition, he has worked as a contractor for the U.S. Department of Energy on the Global Threat Reduction Initiative, Transportation Security, CBRNE programs, first respondersâ?? use of the ERG Guidebook, and the Incident Command System (ICS). He acted as a contract consultant in the Middle East for Deloitte Consulting in the areas of police, detention, disaster management, fire service, civil defense, SAR, and Border enforcement. He developed and led many trainings during his work in the Middle East. Mr. Pattison holds B.S. and M.S. degrees from Illinois State University and acquired a Certified in Homeland Security III designation. He is a Radiation Safety Officer (RSO) and has acted as a Site Safety and Health Officer (SSHO). He has attended many trainings to improve his craft as Hazardous Materials Trainer, OSHA 10 and 30 hour, Petroleum Institute, Fred Pryor Boot camp, TapRoot Cause Analysis, Bearing Point Change Management, Modular Emergency Radiological Response Transportation Training, National Demolition Association TTT, Department of Transportation Research Council, Southern States Energy Board (SSEB) and the Georgia and Tennessee Safety conferences. He frequently speaks at safety conferences throughout the U.S. He lives in Atlanta, Georgia with his attorney wife, Marilyn.

Greg Pattison is a Vice President, Director of Safety and Senior Trainer in OSHA CFR 29 1910 and 1926 construction for G.P. Systems Inc. (GPS). He has designed/conducted/facilitated over 30 technical trainings including; General Safety training OSHA 10 and 30 Hour, HAZWOPER, GHS Hazardous Chemicals, Property Restoration, Confined Space, Scaffolding, Emergency Operations and Egress, PPE Protocols, Demolition Subpart T, Flagger in a work zone, Lock out/tag out, First Aid, Caught between, Roll over/back over, Job Hazard Analysis, Fall Protection, Worksite safety, Accident Investigation, and Site Safety/Security Plans. His entertaining and informative style offer audiences knowledge that attendees can take back and use to make the workplace safer. He has taught 1,000â??s of workers within such organizations as Belfor Property Restoration and Environmental, Association of General Contractors, Department of Energy, Tennessee Valley Authority, Exxon, Hess Petroleum, Hayward Baker, Army Corp of Engineers, State of Ohio, AMEC, FBI, State of Illinois, Southern Site Development and Tetra Tech to name just a few. Learning is by doing and he offers on point stories and scenarios to reinforce the information so that upon completion the attendee can use the information right away to hone skills and gain confidence. He is available by phone or email so that when workplace situations come up you have a resource to call on. He acts as a Safety consultant with the Restoration Industry Association, National Demolition Association, and the Association of General Contractors. In addition, he acts as a Subject Matter Expert to Pro-tread, National Minority Truckers Association, Georgia Black Constructors Association and Applied Simulations Technology. His early career was in the field of Corrections where he rose to the rank of Warden and acted as the Life Safety person for the Department of Corrections in a large Midwestern state. After 14 years in Corrections he went to work for Fred Pryor Seminars and taught several technical trainings for them including OSHA, Facilities Management, and Emergency Planning. Additional soft skills that Mr. Pattison taught and facilitated for Fred Pryor included; 1st Time Supervisor, Mid-Level Supervisor, Managing Multiple Priorities, Dealing with Difficult People, Motivating & Disciplining Employees, Handling emotions under pressure, Customer Service, Essential Leadership Skills, Workplace Bullying and Conflict Resolution. In addition, he has worked as a contractor for the U.S. Department of Energy on the Global Threat Reduction Initiative, Transportation Security, CBRNE programs, first respondersâ?? use of the ERG Guidebook, and the Incident Command System (ICS). He acted as a contract consultant in the Middle East for Deloitte Consulting in the areas of police, detention, disaster management, fire service, civil defense, SAR, and Border enforcement. He developed and led many trainings during his work in the Middle East. Mr. Pattison holds B.S. and M.S. degrees from Illinois State University and acquired a Certified in Homeland Security III designation. He is a Radiation Safety Officer (RSO) and has acted as a Site Safety and Health Officer (SSHO). He has attended many trainings to improve his craft as Hazardous Materials Trainer, OSHA 10 and 30 hour, Petroleum Institute, Fred Pryor Boot camp, TapRoot Cause Analysis, Bearing Point Change Management, Modular Emergency Radiological Response Transportation Training, National Demolition Association TTT, Department of Transportation Research Council, Southern States Energy Board (SSEB) and the Georgia and Tennessee Safety conferences. He frequently speaks at safety conferences throughout the U.S. He lives in Atlanta, Georgia with his attorney wife, Marilyn.

This week Pete Consigli was in Pittsburgh and sat down with the Z-man and Radio Joe in Studio C for a retrospective conversation about the almost 4 decade relationship between these two restoration industry icons. This show could be characterized as �¢??Restoration Confidential�¢??, it was personal, insightful, controversial at times but most of all came from the heart with a spirit of setting the record straight on many of the industry�¢??s misnomers and folklore! Listen in as two of the industry�¢??s most well known and colorful personalities sit down to reflect on their professional life together as they come to the realization that in their twilight years there is still much to be done and their �¢??work�¢?? is still in progress! This was a tremendous show that gave us a peak into Consigli and Zlotnik�¢??s Restoration Journey with a destination yet to be realized. We will finish the story with another special show following Summer Camp on August 7th at noon eastern. IAQ Radio listeners know Pete as a friend of the show and the Global Watchdog who helps recruit guests and support their interviews that address issues facing the restoration industry. The recent passing of industry icon Marty King who founded the original restoration industry trade group in 1971 leaves Pete and Cliff as the only remaining honorary members of RIA. Next year Pete and Cliff will celebrate 2 milestones with RIA�¢??s 70th Anniversary Convention in March and the 20th anniversary of Summer Camp in August. As IAQ Radio listeners may know, this past March in Dallas IAQA inducted Pete into its Hall of Fame for his work with Joe Lsiburek�¢??s legendary Building Science Symposium known as Summer Camp. What most listeners don�¢??t know is that Cliff was there with Pete for the first Summer Camp in 1996 as the 2 invited representatives from the restoration industry! Pete and Cliff talk about the milestone events that helped shape the industry that you know today and give IAQ Radio listeners an insiders view on how, why and when things happened! During Parts 1 & 2 Pete, Cliff and Radio Joe sat down at the �¢??kitchen table�¢?? and had a retrospective conversation providing the background on the most pressing issues the industry faces today. During Part 3 August 7th Radio Joe will press Pete and Cliff to finish the story and share their vision for the future of the industry with IAQ Radio listeners. LEARN MORE and listen to this show then join us live August 7th when we finish the most unique IAQ Radio interview ever! Pete Consigli is a Restoration Industry Association (RIA) Certified Restorer (CR) and Water Loss Specialist (WLS) and has been a member of the Restoration Industry Association (formerly ASCR, International) since 1977. Over the years he has been anactive volunteer and filled various association leadership roles. In 2008, Pete received RIA�¢??s most prestigious honor for excellence in restoration, the Martin L. King award. In 2012 RIA made Pete an honorary member to its association, only the second such honor in RIA�¢??s 60+ years. The first was to Marty King, CR, ASA, a member of the industry�¢??s founding generation and longtime mentor to Pete. In 2015 IAQA President Kent Rawhouser inducted Pete into the IAQA Hall of Fame for his involvement in the legendary Westford Building Science Symposium, aka �¢??Summer Camp�¢?? (SC) Joe Lstiburek, PhD; PE is the brainchild of Summer Camp Pete represents RIA in support of Purdue University�¢??s Disaster Restoration and Reconstruction Management (DRRM) program. Pete provides guest lectures to the DRRM students on the unique challenges of restoration project management. He also networks with faculty, students, and prospective employers at the program�¢??s bi-annual career fairs. In his current dual role of RIA Education Director and Industry Advisor, Pete reports to RIA�¢??s Executive Committee of the association�¢??s Board of Directors (BOD). He directs all aspects of RIA�¢??s education program, continuing the long standing tradition of providing RIA members industry-leading comprehensive technical and managerial training. Pete also advises the RIA BOD on matters impacting the restoration industry and the RIA mission to: �¢??Provide Industry Leadership, Support Science, and Promote Best Practices in Cleaning and Restoration�¢??. Pete supports RIA members to fulfill their motto, �¢??We Make it Better, We Promise.

This week Pete Consigli was in Pittsburgh and sat down with the Z-man and Radio Joe in Studio C for a retrospective conversation about the almost 4 decade relationship between these two restoration industry icons. This show could be characterized as â??Restoration Confidentialâ??, it was personal, insightful, controversial at times but most of all came from the heart with a spirit of setting the record straight on many of the industryâ??s misnomers and folklore! Listen in as two of the industryâ??s most well known and colorful personalities sit down to reflect on their professional life together as they come to the realization that in their twilight years there is still much to be done and their â??workâ?? is still in progress! This was a tremendous show that gave us a peak into Consigli and Zlotnikâ??s Restoration Journey with a destination yet to be realized. We will finish the story with another special show following Summer Camp on August 7th at noon eastern. IAQ Radio listeners know Pete as a friend of the show and the Global Watchdog who helps recruit guests and support their interviews that address issues facing the restoration industry. The recent passing of industry icon Marty King who founded the original restoration industry trade group in 1971 leaves Pete and Cliff as the only remaining honorary members of RIA. Next year Pete and Cliff will celebrate 2 milestones with RIAâ??s 70th Anniversary Convention in March and the 20th anniversary of Summer Camp in August. As IAQ Radio listeners may know, this past March in Dallas IAQA inducted Pete into its Hall of Fame for his work with Joe Lsiburekâ??s legendary Building Science Symposium known as Summer Camp. What most listeners donâ??t know is that Cliff was there with Pete for the first Summer Camp in 1996 as the 2 invited representatives from the restoration industry! Pete and Cliff talk about the milestone events that helped shape the industry that you know today and give IAQ Radio listeners an insiders view on how, why and when things happened! During Parts 1 & 2 Pete, Cliff and Radio Joe sat down at the â??kitchen tableâ?? and had a retrospective conversation providing the background on the most pressing issues the industry faces today. During Part 3 August 7th Radio Joe will press Pete and Cliff to finish the story and share their vision for the future of the industry with IAQ Radio listeners. LEARN MORE and listen to this show then join us live August 7th when we finish the most unique IAQ Radio interview ever! Pete Consigli is a Restoration Industry Association (RIA) Certified Restorer (CR) and Water Loss Specialist (WLS) and has been a member of the Restoration Industry Association (formerly ASCR, International) since 1977. Over the years he has been anactive volunteer and filled various association leadership roles. In 2008, Pete received RIAâ??s most prestigious honor for excellence in restoration, the Martin L. King award. In 2012 RIA made Pete an honorary member to its association, only the second such honor in RIAâ??s 60+ years. The first was to Marty King, CR, ASA, a member of the industryâ??s founding generation and longtime mentor to Pete. In 2015 IAQA President Kent Rawhouser inducted Pete into the IAQA Hall of Fame for his involvement in the legendary Westford Building Science Symposium, aka â??Summer Campâ?? (SC) Joe Lstiburek, PhD; PE is the brainchild of Summer Camp Pete represents RIA in support of Purdue Universityâ??s Disaster Restoration and Reconstruction Management (DRRM) program. Pete provides guest lectures to the DRRM students on the unique challenges of restoration project management. He also networks with faculty, students, and prospective employers at the programâ??s bi-annual career fairs. In his current dual role of RIA Education Director and Industry Advisor, Pete reports to RIAâ??s Executive Committee of the associationâ??s Board of Directors (BOD). He directs all aspects of RIAâ??s education program, continuing the long standing tradition of providing RIA members industry-leading comprehensive technical and managerial training. Pete also advises the RIA BOD on matters impacting the restoration industry and the RIA mission to: â??Provide Industry Leadership, Support Science, and Promote Best Practices in Cleaning and Restorationâ??. Pete supports RIA members to fulfill their motto, â??We Make it Better, We Promise

This week Pete Consigli was in Pittsburgh and sat down with the Z-man and Radio Joe in Studio C for a retrospective conversation about the almost 4 decade relationship between these two restoration industry icons. This show could be characterized as �¢??Restoration Confidential�¢??, it was personal, insightful, controversial at times but most of all came from the heart with a spirit of setting the record straight on many of the industry�¢??s misnomers and folklore! Listen in as two of the industry�¢??s most well known and colorful personalities sit down to reflect on their professional life together as they come to the realization that in their twilight years there is still much to be done and their �¢??work�¢?? is still in progress! This was a tremendous show that gave us a peak into Consigli and Zlotnik�¢??s Restoration Journey with a destination yet to be realized. We will finish the story with another special show following Summer Camp on August 7th at noon eastern. IAQ Radio listeners know Pete as a friend of the show and the Global Watchdog who helps recruit guests and support their interviews that address issues facing the restoration industry. The recent passing of industry icon Marty King who founded the original restoration industry trade group in 1971 leaves Pete and Cliff as the only remaining honorary members of RIA. Next year Pete and Cliff will celebrate 2 milestones with RIA�¢??s 70th Anniversary Convention in March and the 20th anniversary of Summer Camp in August. As IAQ Radio listeners may know, this past March in Dallas IAQA inducted Pete into its Hall of Fame for his work with Joe Lsiburek�¢??s legendary Building Science Symposium known as Summer Camp. What most listeners don�¢??t know is that Cliff was there with Pete for the first Summer Camp in 1996 as the 2 invited representatives from the restoration industry! Pete and Cliff talk about the milestone events that helped shape the industry that you know today and give IAQ Radio listeners an insiders view on how, why and when things happened! During Parts 1 & 2 Pete, Cliff and Radio Joe sat down at the �¢??kitchen table�¢?? and had a retrospective conversation providing the background on the most pressing issues the industry faces today. During Part 3 August 7th Radio Joe will press Pete and Cliff to finish the story and share their vision for the future of the industry with IAQ Radio listeners. LEARN MORE and listen to this show then join us live August 7th when we finish the most unique IAQ Radio interview ever! Pete Consigli is a Restoration Industry Association (RIA) Certified Restorer (CR) and Water Loss Specialist (WLS) and has been a member of the Restoration Industry Association (formerly ASCR, International) since 1977. Over the years he has been anactive volunteer and filled various association leadership roles. In 2008, Pete received RIA�¢??s most prestigious honor for excellence in restoration, the Martin L. King award. In 2012 RIA made Pete an honorary member to its association, only the second such honor in RIA�¢??s 60+ years. The first was to Marty King, CR, ASA, a member of the industry�¢??s founding generation and longtime mentor to Pete. In 2015 IAQA President Kent Rawhouser inducted Pete into the IAQA Hall of Fame for his involvement in the legendary Westford Building Science Symposium, aka �¢??Summer Camp�¢?? (SC) Joe Lstiburek, PhD; PE is the brainchild of Summer Camp Pete represents RIA in support of Purdue University�¢??s Disaster Restoration and Reconstruction Management (DRRM) program. Pete provides guest lectures to the DRRM students on the unique challenges of restoration project management. He also networks with faculty, students, and prospective employers at the program�¢??s bi-annual career fairs. In his current dual role of RIA Education Director and Industry Advisor, Pete reports to RIA�¢??s Executive Committee of the association�¢??s Board of Directors (BOD). He directs all aspects of RIA�¢??s education program, continuing the long standing tradition of providing RIA members industry-leading comprehensive technical and managerial training. Pete also advises the RIA BOD on matters impacting the restoration industry and the RIA mission to: �¢??Provide Industry Leadership, Support Science, and Promote Best Practices in Cleaning and Restoration�¢??. Pete supports RIA members to fulfill their motto, �¢??We Make it Better, We Promise.

This week Pete Consigli was in Pittsburgh and sat down with the Z-man and Radio Joe in Studio C for a retrospective conversation about the almost 4 decade relationship between these two restoration industry icons. This show could be characterized as â??Restoration Confidentialâ??, it was personal, insightful, controversial at times but most of all came from the heart with a spirit of setting the record straight on many of the industryâ??s misnomers and folklore! Listen in as two of the industryâ??s most well known and colorful personalities sit down to reflect on their professional life together as they come to the realization that in their twilight years there is still much to be done and their â??workâ?? is still in progress! This was a tremendous show that gave us a peak into Consigli and Zlotnikâ??s Restoration Journey with a destination yet to be realized. We will finish the story with another special show following Summer Camp on August 7th at noon eastern. IAQ Radio listeners know Pete as a friend of the show and the Global Watchdog who helps recruit guests and support their interviews that address issues facing the restoration industry. The recent passing of industry icon Marty King who founded the original restoration industry trade group in 1971 leaves Pete and Cliff as the only remaining honorary members of RIA. Next year Pete and Cliff will celebrate 2 milestones with RIAâ??s 70th Anniversary Convention in March and the 20th anniversary of Summer Camp in August. As IAQ Radio listeners may know, this past March in Dallas IAQA inducted Pete into its Hall of Fame for his work with Joe Lsiburekâ??s legendary Building Science Symposium known as Summer Camp. What most listeners donâ??t know is that Cliff was there with Pete for the first Summer Camp in 1996 as the 2 invited representatives from the restoration industry! Pete and Cliff talk about the milestone events that helped shape the industry that you know today and give IAQ Radio listeners an insiders view on how, why and when things happened! During Parts 1 & 2 Pete, Cliff and Radio Joe sat down at the â??kitchen tableâ?? and had a retrospective conversation providing the background on the most pressing issues the industry faces today. During Part 3 August 7th Radio Joe will press Pete and Cliff to finish the story and share their vision for the future of the industry with IAQ Radio listeners. LEARN MORE and listen to this show then join us live August 7th when we finish the most unique IAQ Radio interview ever! Pete Consigli is a Restoration Industry Association (RIA) Certified Restorer (CR) and Water Loss Specialist (WLS) and has been a member of the Restoration Industry Association (formerly ASCR, International) since 1977. Over the years he has been anactive volunteer and filled various association leadership roles. In 2008, Pete received RIAâ??s most prestigious honor for excellence in restoration, the Martin L. King award. In 2012 RIA made Pete an honorary member to its association, only the second such honor in RIAâ??s 60+ years. The first was to Marty King, CR, ASA, a member of the industryâ??s founding generation and longtime mentor to Pete. In 2015 IAQA President Kent Rawhouser inducted Pete into the IAQA Hall of Fame for his involvement in the legendary Westford Building Science Symposium, aka â??Summer Campâ?? (SC) Joe Lstiburek, PhD; PE is the brainchild of Summer Camp Pete represents RIA in support of Purdue Universityâ??s Disaster Restoration and Reconstruction Management (DRRM) program. Pete provides guest lectures to the DRRM students on the unique challenges of restoration project management. He also networks with faculty, students, and prospective employers at the programâ??s bi-annual career fairs. In his current dual role of RIA Education Director and Industry Advisor, Pete reports to RIAâ??s Executive Committee of the associationâ??s Board of Directors (BOD). He directs all aspects of RIAâ??s education program, continuing the long standing tradition of providing RIA members industry-leading comprehensive technical and managerial training. Pete also advises the RIA BOD on matters impacting the restoration industry and the RIA mission to: â??Provide Industry Leadership, Support Science, and Promote Best Practices in Cleaning and Restorationâ??. Pete supports RIA members to fulfill their motto, â??We Make it Better, We Promise

Dr. Randy R. Rapp is an Associate Professor of Building Construction Management Technology at Purdue University and coordinates the Disaster Restoration and Reconstruction Management concentration. He has practical experience of the impact of both natural and man-made disasters and has worked in government and commercial contexts. While with Kellogg, Brown & Root (KBR), he served in project controls and operations for Hurricane Katrina and materiel and logistics management for Hurricane Wilma. He was also the project controls manager and deputy program general manager for the Restore Iraqi Oil program. With Edward R. Fisk, he co-authored the Introduction to Engineering Construction Inspection (2004), contributes to redevelopment of the Certified Restorer credential for the Restoration Industry Association, and chaired the Government Affairs Committee of the Institute for Inspection, Cleaning, and Restoration Certification (IICRC).

Dr. Randy R. Rapp is an Associate Professor of Building Construction Management Technology at Purdue University and coordinates the Disaster Restoration and Reconstruction Management concentration. He has practical experience of the impact of both natural and man-made disasters and has worked in government and commercial contexts. While with Kellogg, Brown & Root (KBR), he served in project controls and operations for Hurricane Katrina and materiel and logistics management for Hurricane Wilma. He was also the project controls manager and deputy program general manager for the Restore Iraqi Oil program. With Edward R. Fisk, he co-authored the Introduction to Engineering Construction Inspection (2004), contributes to redevelopment of the Certified Restorer credential for the Restoration Industry Association, and chaired the Government Affairs Committee of the Institute for Inspection, Cleaning, and Restoration Certification (IICRC).

Most of us belong to some type of association whether it's the AAA or AARP or a trade association like those that many of our listeners belong to. This week we will explore the legal landscape for associations with Steven John Fellman, Esq. a specialist on association legal matters. We will also hear from Glenn Fellman the president of Association & Communications Management Group, which is the association management company serving the Indoor Air Quality Association, Indoor Environmental Standards Organization, and most recently the Restoration Industry Association. LEARN MORE about what associations can and cannot or should not be doing while representing our interests.

Most of us belong to some type of association whether it's the AAA or AARP or a trade association like those that many of our listeners belong to. This week we will explore the legal landscape for associations with Steven John Fellman, Esq. a specialist on association legal matters. We will also hear from Glenn Fellman the president of Association & Communications Management Group, which is the association management company serving the Indoor Air Quality Association, Indoor Environmental Standards Organization, and most recently the Restoration Industry Association. LEARN MORE about what associations can and cannot or should not be doing while representing our interests.

We are looking forward to celebrating our 75th episode this week with Mr. Martin L. King, ASA, CR and Technical Advisor to the Restoration Industry Association. Mr. King is the man disaster restoration people go to when nobody else can answer their questions. Don't miss this rare opportunity to hear the "Dean of Disaster Restoration". Also joining us will be "The Commish" Pete Consigli and our Technical Director, Dr. Dietrich Weyel to help celebrate #75. Be there!

We are looking forward to celebrating our 75th episode this week with Mr. Martin L. King, ASA, CR and Technical Advisor to the Restoration Industry Association. Mr. King is the man disaster restoration people go to when nobody else can answer their questions. Don't miss this rare opportunity to hear the "Dean of Disaster Restoration". Also joining us will be "The Commish" Pete Consigli and our Technical Director, Dr. Dietrich Weyel to help celebrate #75. Be there!

Special thanks to Don Manger the Executive Director of the Restoration Industry Association. And Lloyd Weaver a pioneer in disaster restoration techniques and equipment.

Special thanks to Don Manger the Executive Director of the Restoration Industry Association. And Lloyd Weaver a pioneer in disaster restoration techniques and equipment.