Podcasts about transformation leader

Dive into the world of Crocs with host Sarah Nagle as we explore how this iconic brand has revolutionized comfort footwear while staying true to its original vision of self-expression and authenticity.  From their humble beginnings as a boat shoe to their current status as a global phenomenon, we uncover the secrets to Crocs' enduring appeal and innovative spirit.In this episode, we explore:The origin story of Crocs and their journey from a simple boat shoe to a cultural icon.How Crocs balances maintaining its classic clog design with pushing boundaries through collaborations and new designs.The importance of comfort and personalization in the Crocs brand identity, as seen through Jibbitz and the vast array of colors and styles available.Crocs' commitment to sustainability and its efforts to incorporate eco-friendly materials into its products.A special "Vurb" segment where we chat with an AI companion representing the Classic Clog, exploring everything from its origins to its wildest dreams of collaborating with NASA.User perspectives on what they would ask their Crocs if they could talk, highlighting the personal connection people have with their shoes.Featured Guest:Shelby Collins, Transformation Leader at Crocs, shares her insights on how the brand maintains its authentic message while continuing to innovate in the ever-evolving footwear industry.Key Takeaways:Crocs' success stems from staying true to its original vision of comfort, self-expression, and inclusivity.The brand's innovative approach involves balancing the iconic clog with new designs and collaborations, appealing to diverse consumer groups.Jibbitz exemplify Crocs' dedication to personalization, allowing wearers to express their individuality.Crocs is committed to sustainability, utilizing recycled materials and constantly seeking new ways to reduce its environmental impact.The "Vurb" segment provides a unique and engaging way to explore the Classic Clog's personality and potential.What would you ask your Crocs if they could talk? Join the conversation using #AIPoweredByPeople or connect with us on social media. Download the Vurbs app for iOS and Google Play to chat with Classic and other Vurbs and even create your own!Special Thanks:Shelby Collins (Crocs), Brooke, Joe, Alyssa, and Heather (Crocs users).Production Credits:Produced and edited by Sarah Nagle. Social media by Katie Sizemore. Research by Analeis Larson.Vurvey.com

Revolutionizing tax functions is no longer a distant dream—it's happening now. This episode delves into the groundbreaking transformation of tax departments from cost centers to strategic powerhouses. Dave Helmer, EY Global Tax and Finance Operate Leader, and Daren R. Campbell, EY Americas Tax Technology and Transformation Leader, share their expertise on how Generative AI or GenAI and other cutting-edge technologies are elevating tax departments from mere cost centers to strategic business partners. The discussion explores how innovative tax strategies are influencing everything from supply chain management to corporate transactions, demonstrating the far-reaching impact of a modernized tax function. This episode examines the challenges and opportunities facing today's tax professionals. From talent acquisition to technological integration, it provides insights for finance leaders aiming to unlock the full potential of their tax departments and drive business value in an AI-driven world. Learn how forward-thinking companies are leveraging their tax functions to navigate complex regulatory environments, drive efficiency, and inform critical business decisions. Discussed in This Episode The role tax plays in partnership with finance and business decision-making How Generative AI is helping CFOs transform tax operations Challenges in tax data management and integration within finance operations AI use cases in tax How tax functions integrate seamlessly into finance Initial steps for AI adoption Change management in AI adoption

ASUG Talks dives deep into the technology of the moment: artificial intelligence. In this roundtable, Jim Lichtenwalter, ASUG Content Manager, is joined by two AI experts:  Paul Modderman, SAP AI Director, Mindset ConsultingAnurag Barua, Transformation Leader, SAPOver the past 18 months, SAP has taken massive strides in developing AI solutions and embedding them across its entire suite of solutions. During the conversation, Modderman and Barua lend their expertise to articulate the value of AI and how enterprises can embrace these solutions. Key topics covered in the discussion include:  Steps enterprises can take to effectively leverage AI solutions in their IT landscapes. The importance of data security and governance and how SAP approaches this critical topic.  The future state of AI and what development trends are telling us about where the technology is going. 

Loren Lahav joins us to share her transformative insights on staying true to yourself and owning every single aspect of your life- and staying in balance with it all while radiating brilliantly! Loren is a renowned author, speaker, and coach with over 35 years of experience in personal development. Her latest book, Stay True, is a heartfelt guide to living authentically, and her upcoming event, Own It 2025 in Las Vegas (March 7-9), promises to inspire and empower attendees to embrace their brilliance. In this conversation, Loren reveals how staying true and owning it intertwine to create a life of authenticity and empowerment. From balancing life's facets to overcoming obstacles like comparison and impatience, Loren shares actionable strategies, personal stories, and practical tips for living a fulfilled life. Key Takeaways: The Evolution of "Own It": How Loren's event grew from Own Your Worth to Own It and what it means to truly own every part of your life. Balancing Life's Facets: Loren's diamond analogy for living a brilliant life by paying attention to the facets that matter—health, relationships, career, and contribution. Naming Your Categories: Loren's unique approach to making life's priorities exciting, like "Fit Foxy Endurance Vixen" for health and "Magnificent Mama" for parenting. Patiently Persistent: How to stay committed to your goals with gratitude and resilience, even when things take time. Manifestation Boards vs. Vision Boards: Loren's methodology for long-term manifestation, emphasizing action and persistence. Practical Tools for Stress Management: Breathing techniques, connection with nature, and setting rituals for balance and calm. Contribution in Action: Loren's incredible initiative hosting birthday parties for Title One schools, offering kids joy and a sense of belonging. Mentions and Links: Loren Lahav's website: https://www.lorenlahav.com Stay True by Loren Lahav: https://www.lorenlahav.com/stay-true Own It 2025 event details: https://www.lorenlahav.com/own-it Birthday Party Initiative: Reach out to Loren for details on starting one in your community. Dolly Parton's Imagination Library (for literacy support): https://imaginationlibrary.com Jim Rohn on "The Seasons of Life" Tony Robbins' Wheel of Life: https://www.tonyrobbins.com Action Steps for Listeners: Reflect on your own "facets of life" and consider naming them to bring excitement and focus. Create a manifestation board that aligns with your long-term vision and pair it with actionable steps. Reach out to someone today—a text, call, or small act of kindness—to strengthen your connections. Explore Loren's book and consider attending Own It 2025 for an immersive, life-changing experience. Start your own initiative—big or small—to make a difference in your community. _____________ Please remember to rate, review, and follow the show – and share with a friend! Find Amy's affiliates and discount codes: https://amyedwards.info/affiliatepage All links: ⁠⁠⁠amyedwards.info⁠⁠⁠ Instagram: ⁠⁠⁠@realamyedwards⁠⁠⁠ Fight For Her: ⁠⁠⁠fightforher.net⁠⁠⁠ TikTok:⁠⁠⁠ @themagicbabe⁠⁠⁠ YouTube: ⁠⁠⁠YouTube Channel⁠⁠⁠ Podcast: ⁠⁠⁠The Amy Edwards Show Podcast⁠⁠⁠ Free Course:⁠⁠⁠ The Ageless Mindset⁠⁠⁠ Full Course: ⁠⁠⁠The Youthfulness Hack⁠⁠⁠ Work with Amy:⁠⁠⁠ ⁠⁠⁠⁠⁠⁠Book a Call⁠⁠⁠  Let's get you to your HAPPIEST and most RADIANT! Book a call to apply to work together one-on-one:  ⁠https://amyedwards.as.me/15mincall⁠ Amy's hair by ⁠https://www.thecollectiveatx.com⁠ Get my FREE course "The Ageless Mindset: The Ultimate Guide to Look Younger and Feel Happier!" HERE: ⁠https://best-you-life.teachable.com/p/the-ageless-mindset-the-ultimate-guide-to-look-younger-feel-happier⁠ Get the full course “The Youthfulness Hack: The Secret System to Reverse Aging Fast and Create a New, Radiant You!” Out now! ⁠https://best-you-life.teachable.com/p/the-youthfulness-hack⁠

In this episode of The Jane Anderson Show, we explore the world of retail transformation with Leonie McCarthy, a visionary leader in technology-driven innovation. Leonie’s ability to bridge the gap between technology and business goals has made her a trusted advisor and catalyst for change across customer-centric organisations. Who is Leonie McCarthy? As the owner of 6R Retail, Leonie brings over 20 years of expertise in implementing transformative solutions like ERP, PIM, PLM, and eCommerce systems. Her work has enhanced operational efficiency and elevated customer experiences. Known for her practical and collaborative leadership style, Leonie empowers teams to view technology as a strategic advantage rather than just a support function. Building Momentum Through Leadership and Innovation Leonie’s leadership philosophy is rooted in creating opportunities for teams, fostering collaboration, and aligning technology with overarching business strategies. She emphasises the importance of seeing technology not just as a tool, but as a driver of growth and competitive advantage in the rapidly evolving retail landscape. Join us as Leonie shares her journey, from navigating complex projects to leading successful organisational change. She discusses how she balances driving innovation with nurturing talent and how retail businesses can adapt to meet shifting customer expectations.See omnystudio.com/listener for privacy information.

It's tempting to swoop in and try to make your mark when you start a new job as a transformation leader. But is that the best course of action? Join Sergio Tortora, Senior Transformation Leader, former GE, PwC, AIG, and Nellie Wartoft as they discuss the research you should do before signing a contract, the important questions to ask once you're on the job, and how to structure your first 90 days. Connect with: Nellie Wartoft CEO of Tigerhall Chair of the Executive Council for Leading Change (ECLC) nellie@tigerhall.com Music: Breathe by RYGO | https://soundcloud.com/francesco-rigolon Everything You Need Is By Your Side by Vlad Gluschenko | Music promoted by https://www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) https://creativecommons.org/licenses/by/3.0/deed.en_US Hosted on Acast. See ⁠⁠⁠⁠⁠acast.com/privacy⁠⁠⁠⁠⁠ for more information. ⁠⁠⁠⁠⁠https://soundcloud.com/vgl9⁠

Paula O'Toole, Chief Operating Officer at Ausfine Foods, is known as an energetic and visionary Transformation Leader. From the pivotal role of data in AI. It explores transitions during COVID-19 to insights on the controversial debate on flexibility, to real advice for future leaders… PART 2 OF EPISODE 35 IS NOW LIVE!

Paula O'Toole, Chief Operating Officer at Ausfine Foods, is known as an energetic and visionary Transformation Leader. As a seasoned CIO, Paula's expertise lies in operational and IT strategy, with standout skills in strategic planning, digital strategy, and technology leadership, making her a key figure in modern business transformation. PART 1 OF EPISODE 35 IS NOW LIVE!

Episode 9: Perspective - Strategies to Broaden Awareness and the Impact it has on Vision and Success. Recorded October 22nd, 2024 Todays Guest: Luann Horobin, BAHS, MCC – Career Strategist, Career and Leadership Coach, Mentor Coach, Advanced NLP, Transformation Leader, Leadership Circle & Birkman Certified Facilitator, Instructor and Trainer Most people are constrained in their lives by limiting beliefs. When people learn how to challenge and change these limiting beliefs, they come to know that they are more capable than they ever imagined. "Your perspective is your reality" is truer than most people realize. Limiting beliefs are a part of perspective. We will discuss ways we can change our perspectives which will provide us opportunities to work on changing our realities too. In our podcast we will discuss how to use simple daily practices to overcome obstacles, drama, fear and dysfunction in our lives.

In the digital marketing space, conventional wisdom suggests that the only way to be successful is to show up everywhere and shout louder than everyone else.In other words be an extrovert or be irrelevant.But what if you could build a system that takes advantages of your strengths and allows you to be who you are - even if you're an introvert?That's what we're talking about this week with special guest, Dan Keldsen. Dan is Chief Innovation Officer and Digital Transformation Leader at Infocap and is host of the Next Future Today podcast. So if you've ever wondered how introverts can excel in the extrovert-driven world of digital marketing, stay tuned to learn how you can build systems that work with your personality & avoid changing who you are.ResourcesConnect with Dan KeldsenIf you're looking for video marketing tips and personal branding tips on topics like:*How do I get more visibility online?*How do I grow my personal brand?*How do I stand out from the crowd?*How do I break through the noise?*How do I monetize my content marketing?*How do I use video marketing to get more clients?Then sign up for a FREE Standout On Video Discovery CallThanks for listening to The Standout Business Show: Content Marketing Tips, Personal Brand Tips & Video Marketing Tips for coaches, consultants & agencies.If you liked this episode please leave us a 5 start review & share it with a friend!

Matt Gibbs, Pharmacy Transformation Leader at Blue Shield of California, discusses shifting away from traditional PBMs, embracing transparency, and creating a modular pharmacy model. He shares insights on cutting ties with CVS, partnering with Amazon for mail service, and using modern technology to empower health plans. Learn more at:Blue Shield of CaliforniaThe Business of Pharmacy Podcast

Guillermo Miranda is a seasoned senior executive with extensive leadership experience in complex global environments, driving digital platforms and user-centered business initiatives to accelerate skills and people performance across global organizations. In January 2024 he launched atlas copilot in London, UK. This is the first GenAI Copilot for HR Professionals, as a Co-Founder he leads Product & Platform Development.Shownotes00:00 - Intro & Context05:14 - Erfahrungen in der Wirtschaft und Gründung von Atlas Computer10:01 - Praktische Anwendung von Atlas Copilot20:38 - Zukunft der Arbeit und Rolle von KILinksGuest Linkedin: https://www.linkedin.com/in/digitalmirandag/details/experience/Thomas Linkedin: https://www.linkedin.com/in/thomas-kohler-pplwise/Thomas e-mail: thomas@pplwise.compplwise: https://pplwise.com/https://atlascopilot.com/

Feel Good From Within with Yvette Le Blowitz - #SPAITGIRL Podcast EP.211 - You Are Not Depressed: You Are Un-Finished by Dr Ardeshir Mehran, PhD, Pyschologist  Have you ever looked at yourself in the mirror and sensed a part of you is missing? Are you no longer the fully whole, vibrant, and courageous person you once were? Often it takes a fall to realise you were meant to soar high all along.  Don't accept emotional struggles as a life sentence. Learn how depression and anxiety are our own signals saying, "Wake up, claim your life." In You are Not Depressed.  You Are Un-Finished - Dr Ardeshir Mehran, PhD  helps you to analyse your emotions and your body.  To go from managing symptoms to living abundantly. Dr Ardeshir Mehran, PhD is a Depression Expert, Specialising in High Achievers. He has helped many leaders who have struggled with depression, anxiety, panic attacks and ADHD. Dr Ardeshir Mehran, PhD is a Psychologist, Psychoanalyst, Transformation Leader, and Leadership Coach. He is credited with helping organisations revitalise their culture, driving stronger employee and customer engagement, and developing the next generation of leaders. Ardeshir's received his Ph.D and M.Ed from Columbia University, New York City, in Counseling Organisational, and Research Psychology. He has advanced training in psychoanalysis, group therapy, and team dynamics.  The subject of emotional wellness is a reality and priority for Ardeshir. In addition to personally experiencing depression and anxiety while in a key leadership role, he has witnessed firsthand as a coach how it impacts the performance of high achievers. Dr Ardeshir Mehran, PhD has helped such leaders with his research based The Bill of Emotional Rights.  These emotional rights are lifelong fulfillment boosters. Dr Ardeshir Mehran, PhD is a keynote speaker and a marathon runner.  For thirty years, he has been on a quest to pinpoint what depression and anxiety actually are, why they persist, and why executives and high achievers have such high levels of depression and anxiety. His science-based work shows how to "use" depression and anxiety to live a soaring life instead of allowing them to use you. His Book You Are Not Depressed.  You Are Un-Finished.  Is his own hero's journey story.  From the outside, people saw his smiling face and high energy. They saw a role model, the "life of the party".  However, inside, he was depressed, hurting, feeling numb, and trying hard to keep it all together. You Are Not Depressed. You Are Un-Finished by Dr Ardeshir Mehran, PhD outlines his scientific work as a map for your emotional turnaround. Yvette Le Blowitz Podcast Host talks with Dr Ardeshir Mehran, PhD Author of  You Are Not Depressed.  You Are Un-Finished to find out how we can use feelings of Depression to Fuel a Soaring Life. In Podcast Episode - EP.211 TRIGGER WARNING - Suicide is discussed in this episode some people may find this triggering  if it causes you any distress people seek immediate professional medical assistance.  Dr Ardeshir Mehran, PhD shares: - a little bit about himself - insights into his book - You Are Not Depressed.  You Are Un-Finished. - what is Depression and how can it arise what is Emotional Health and Wellbeing why telling our truth and story is important for our mental health and wellbeing self-care practices to help with depression and anxiety suicide prevention  - his own self-care rituals Plus we talk about so much more........ Get Ready To TUNE  ------ Get Ready to TUNE IN  Episode 211 - #spaitgirl Podcast with Yvette Le Blowitz  available on Apple, Spotify, Google, iHeart Radio, Amazon Music, Audible, Libysn all podcast apps search for #spaitgirl on any podcast app or on google ----- Available to watch on Youtube Channel - Spa it Girl or Yvette Le Blowitz ------ JOIN OUR #SPAITGIRL BOOK CLUB Buy a copy of   *You Are Not Depressed.  You Are Un-Fnished by Dr Ardeshir Mehran, PhD **order through the spaitgirl podcast affiliated Amazon link *any book purchase via this link will result in a small commission paid by Amazon to spaitgirl **thanks for your support Hashtag #spaitgirlbookclub + tag @spaitgirl to share what book you are currently reading --- STAY IN TOUCH   Podcast Guest Dr Ardeshir Mehran Psychologist, Leadership Coach Author of  You Are Not Depressed. You Are Un-Finished  Website www.ardeshirmehran.com ------ Podcast Host  Yvette Le Blowitz  Instagram @yvetteleblowitz Website www.yvetteleblowitz.com Website www.feelgoodfromwithin.com Youtube Channel: Yvette Le Blowitz  TikTok: @yvetteleblowitz ------ Become a Podcast Show Sponsor #SPAITGIRL  www.spaitgirl.com Email: info@spaitgirl.com Email: info@feelgoodfromwithin.com www.feelgoodfromwithin.com Support by Donating at GoFundMe - search for - Feel Good From Within with Yvette Le Blowitz  ----- JOIN OUR #SPAITGIRL Community  Instagram: @spaitgirl TikTok: @spaitgirl Sign Up to my Mailing List: www.spaitgirl.com Sign Up to my Mailing List: www.feelgoodfromwithin.com Search for #spaitgirl on any podcast app, youtube and subscribe  ----- HOW TO SUPPORT The #SPAITGIRL Podcast Show  Practice a Little Random Act of Kindness  - subscribe to the #spaitgirl podcast show on any podcast app or youtube channel  - leave a 5* rating and review  - tell someone about the #spaitgirl podcast show - share your favourite episode - tag @spaitgirl in your stories - hashtag #spaitgirl to share the show &  Together "Let's Feel Good From Within" and #makefeelinggoodgoviral -------- Please note - Affiliated Links included in this spaitgirl.com blog post includes affiliated links with Amazon.com Shop for Books via Amazon - our affiliated link  should you order any books from Amazon.com via the links contained in this blog post spaitgirl.com will receive a small paid commission fee from the online book stores.  Please note - The information in this podcast is a general conversation between the podcast host and podcast guest and is not intended to replace professional medical advice and should not be considered a substitute for medical treatment or advice from a mental health professional or qualified medical doctor or specialist.  Use of any of the material in this podcast show is always at the listeners discretion.   The podcast host and guest accept no liability arising directly or indirectly from use or misuse of any of the information contained in this podcast show and podcast episode conversation, or any trauma triggered or health concerns associated with it. 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Tony is delighted to be joined by Claire Dellar today. Our discussion covers so much that, as a Transformation Leader, you need to be aware of. I promise you you'll leave this show with a new perspective on how you lead change and transformation in your organisation. . #accessibility #Leadership #SuccessStory #transformationalleadership #diversity #inclusion #clairedellar   Submit your questions If you want to clarify anything with Tony or Claire, comment below or email Tony. We will make sure to respond.   About Tony Lockwood After a 25-year career delivering change and transformation, Tony launched The Transformation Leaders Hub (#TLH) in 2020. Its core focus is to help members stand out from the crowd, build their network with their peers and open up new career opportunities. www.thetransformationleadershub.com Tony's 'day job' is as a Principal Consultant with FSP Consulting Services (FSP), a leading digital transformation specialist, combining real-world experience in business strategy, change and adoption and digital solution delivery. www.fsp.co Tony can be contacted by email at tony@allaboutsuccess.co   About Claire Dellar Claire describes herself as a product maverick on a mission to revolutionise healthcare tech. As a neurodiverse wheelchair warrior, she brings a unique perspective to the table, leading game-changing digital NHS products like cancer screening and e-referrals. But she is not just about Epics and service designs – she's a disability blogger and accessibility crusader, championing inclusivity in every product she touches. Follow Claire on YouTube: @WheelchairTangoFoxtrot-gm1vo and follow her #neurodiverse #lifeonwheels through her Wheelchair Tango Foxtrot Instagram: https://www.instagram.com/wheelchairtangofoxtrot? Contact Claire: https://www.linkedin.com/in/clairedellar/   Transformation Leaders Body of Knowledge (TLBoK) Tony is delighted to launch the first edition of the TLBoK, a definitive resource created for transformation leaders by transformation leaders, providing a comprehensive exploration of strategies, methodologies and insights that have redefined successful organisational change and transformation. Available in all leading bookstores or via the #TLH website - https://thetransformationleadershub.com/tlbok-intro/   About #TLH The Transformation Leaders Hub is a truly global peer-to-peer network for change and transformation professionals. Check it out here. w: www.thetransformationleadershub.com

This two-part episode of the Tax and Law in Focus podcast, hosted by Susannah Streeter, delves into the far-reaching effects of generative AI (GenAI) on the tax sector. To address this pressing topic, the podcast welcomes Marna Ricker, EY Global Vice Chair – Tax; Catalina Garcia Cure, EY Global Tax AI Leader; Daren Campbell, EY Americas Tax Technology and Transformation Leader; and Matthew Duncan, Head of Thought Leadership on the Future of Work, Microsoft. The conversation focuses on how GenAI is poised to revolutionize tax functions. The discussion emphasizes GenAI's role in enhancing efficiency by automating data-heavy tasks and its potential to transform compliance by increasing accuracy and reducing error rates. Notably, GenAI's capability to process and analyze real-time data is highlighted as a game-changer, allowing tax professionals to shift from traditional compliance to a more strategic and advisory role within their organizations. The panelists explore various applications of GenAI, from improving day-to-day operations to reshaping strategic planning and forecasting in tax functions. They also address the cultural shift needed to integrate GenAI successfully, including the necessity for ongoing training and adjustment in workplace dynamics. It discusses the practical steps tax leaders can take to harness its potential effectively, providing a roadmap for integrating artificial intelligence (AI) into tax practices for enhanced decision-making and strategic advantage. EY refers to the global organization, and may refer to one or more of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. The views of third parties set out in this publication are not necessarily the views of the global EY organization or its member firms. Moreover, they should be seen in the context of the time they were made.

This two-part episode of the Tax and Law in Focus podcast, hosted by Susannah Streeter, delves into the far-reaching effects of generative AI (GenAI) on the tax sector. To address this pressing topic, the podcast welcomes Marna Ricker, EY Global Vice Chair – Tax; Catalina Garcia Cure, EY Global Tax AI Leader; Daren Campbell, EY Americas Tax Technology and Transformation Leader; and Matthew Duncan, Head of Thought Leadership on the Future of Work, Microsoft. The conversation focuses on how GenAI is poised to revolutionize tax functions. The discussion emphasizes GenAI's role in enhancing efficiency by automating data-heavy tasks and its potential to transform compliance by increasing accuracy and reducing error rates. Notably, GenAI's capability to process and analyze real-time data is highlighted as a game-changer, allowing tax professionals to shift from traditional compliance to a more strategic and advisory role within their organizations. The panelists explore various applications of GenAI, from improving day-to-day operations to reshaping strategic planning and forecasting in tax functions. They also address the cultural shift needed to integrate GenAI successfully, including the necessity for ongoing training and adjustment in workplace dynamics. It discusses the practical steps tax leaders can take to harness its potential effectively, providing a roadmap for integrating artificial intelligence (AI) into tax practices for enhanced decision-making and strategic advantage.

In this episode of Tech Sales Insights, Randy Seidl welcomes Rich Kucharski, the Global Field CTO and Transformation Leader at Dynatrace. They discuss a range of topics centered on sales, technology, and transformation. Rich shares insights from his impressive career spanning roles at Sharp Electronics, EMC, XIV, and J.P. Morgan. Key discussions include bridging business goals with technical solutions, the importance of executive briefing centers (EBCs), effective POC processes, and the role of sales engineers in building long-term customer relationships. Rich also highlights Dynatrace's growth, their innovative approach to application performance monitoring, and the company's commitment to outserving competitors. The conversation concludes with Rich providing advice for his younger self, acknowledging key mentors, and emphasizing the critical partnership between sales and engineering teams.KEY TAKEAWAYSUnderstanding Customer Challenges: Rich emphasizes the importance of thoroughly understanding customer pain points and business objectives to tailor technical solutions that drive significant business impact.Building a Shared Vision: Establishing a clear, shared vision with customers can guide them through the transformation process, even when encountering obstacles.The Role of Data: Access to and management of data is crucial for delivering seamless customer experiences and driving organizational transformation.Innovative Customer Solutions: Real-world examples, such as the proactive door monitoring solution on a cruise line, illustrate the tangible benefits of Dynatrace's technology in enhancing customer satisfaction.Cultural Values at Dynatrace: A supportive, accountable culture with a focus on acting accountable and continuous improvement is key to the company's success and employee satisfaction.QUOTES"It's all about the data. If you can provide a platform that provides seamless access to data, it really can help transform a company.""The ultimate home run is you have a proposed sales proposal that the CFO gets really excited about because you're saying, here's how we're going to help you generate revenue, save money, get a competitive advantage, or stay out of jail.""It's important to establish what perfect could look like and then set a journey to get there, which kind of pulls in all the teams at Dynatrace serving a customer."Find out more about Rich Kucharski through the links below: https://www.linkedin.com/in/richkucharski/This episode is sponsored by The Alexander Group, our GTM & Sales Compensation Partner. Alexander Group provides revenue growth consulting services to the world's leading sales organizations. When clients need to grow revenue, they look to Alexander Group for data-driven insights, actionable recommendations, and results.

I am a Business Consultant and the visionary CEO of CosmoBeing, specializing in Transformative Leadership within the context of the AI-Enhanced world.   Watch The Art of Vibrant Living Show LIVE! - Did you know that this "podcast" is actually a LIVE video show?  Register (completely SPAM-Free) to receive automated announcements whenever we go live.  Then simply click and engage.  We welcome your questions and real-time participation.  Go to http://ryps.tk/avl-register and register (free) now!

In this episode of How I Grew This, Deepak Nair joins Mada Seghete to discuss how banks can drive digital transformation and innovation strategies and deliver a best-in-class digital experience to customers. Deepak is the Experience Transformation Leader at Citizens Bank and is responsible for managing enterprise transformation journeys that produce exceptional customer experience while reducing operational costs. He has twenty-plus years of experience in digital, marketing, CX, communications, and analytics and has been nominated for being one of the most influential industry contributors by the San Francisco Charter of Digital Analytics Association.

Joe is joined by Limerick leader for this year's Operation Transformation, Darragh Fitzgerald, to discuss the show's recent finale. Hosted on Acast. See acast.com/privacy for more information.

In this episode, I speak with Simon Belousoff who very generously shares three refreshingly candid stories about moments in his career when he realised that there were aspects of his work environment that were incongruent with who he is, at his core. Simon describes his career as ‘eclectically non-linear'. He is a customer-centric leader with over 20 years experience in senior roles in the digital and data product, enterprise data and digital transformation, and customer marketing and experience spaces - building capability, changing ways of working and creating business value. Simon lives in Sydney Australia. Follow Simon on LinkedIn.

Joe is joined by Darragh Fitzgerald, Limerick leader on this year's Operation Transformation, to get an update on how he has found his time spent on the show so far. Hosted on Acast. See acast.com/privacy for more information.

In today's show, we're delighted to welcome back Jeffrey Tefertiller, Digital Transformation Leader, CIO Advisor at Service Management Leadership. Jeffrey is an experienced Chief Information Officer and transformation leader who is laser-focused on business outcomes. He is a Business Continuity leader with 30 years of experience leading initiatives and large global teams, including a broad span of control and P&L responsibilities across many industries such as Health Insurance, Financial Services and Federal Government to name a few. Jeffrey has the ability to take complex problems and create solutions for varied audiences, from the C-level down to all levels of the organization. He is a high performer who has a love for excellence and knows what “success” looks like in several global, geographically-diverse roles. Jeffrey is a believer in analytics and metrics to measure success and opportunities for improvement. With a passionate and positive personality, he brings proven success and experience to positions of leadership. In the episode, Jeffrey will talk about: The current landscape of Digital Transformation in the federal sector, The need for better customer experiences in government services, Understanding the business problems you're trying to solve, Removing digital friction to enhance the user experience, The importance of communication and managing expectations, Why Regular check-ins and conversations are essential to meet objectives

“Face your fears.” - Alison McAulayJeffrey Feldberg and Alison McAuley discussed Alison's work in re-humanizing businesses and cultures, as well as her background and passion for compassion and creativity in business. Alison shared her unique journey from being an elite gymnast to becoming a trauma-informed cranial sacral therapist and co-creating a theory of change called bio transformation theory.The meeting also covered the impact of perfectionism on personal and professional development, the importance of self-awareness in leadership, and the need for a shift in mindset from traditional thinking to a more holistic approach. Alison and Jeffrey also discussed the topic of pain and how it can be transformed through embodiment practices, as well as the importance of taking a personalized approach to nervous system mastery. They concluded with a message of re-humanizing businesses and becoming better leaders by transforming ourselves.Click here to subscribe to The Deep Wealth Podcast to save time and effort.SELECTED LINKS FOR THIS EPISODEAlison McAulay (@Alison_McAulay) / XSwitch On Leadership: Nick Jankel & Alison McAulay - YouTubeAlison McAulay | LinkedInCockroach Startups: What You Need To Know To Succeed And ProsperFREE Deep Wealth eBook on Why You Suck At Selling Your Business And What You Can Do About It (Today)Book Your FREE Deep Wealth Strategy CallResources To Have You Thrive And ProsperThe Deep Wealth Podcast brings you a wealth of world-class thought leaders who share invaluable resources and insights. Click the link below to access the resources, gear, and books that either our guests or the Deep Wealth team leverage to increase success:https://www.deepwealth.com/thriveContact Deep Wealth: Tweet @JeffreyFeldberg LinkedIn Instagram Subscribe to The Deep Wealth Podcast Email podcast[at]deepwealth[dot]com Help us pay it forward by leaving a review.Here's to you and your success!As always, please stay healthy and safe.

He's a proud dad to 2 kids and 4 dogs, he loves to spend time in Cabo, and he's a key part in the collaboration between our global offices! All that and more on the latest episode of the SWOfiles with your hosts Levi & Abbie. Music, Mixing & Editing by fellow SWOmie: Brandon Avinger Production Assistance by fellow SWOmie: Becca Wehr

In this episode, Amir Bormand interviews Vinny Sharma, Managing Director at Ernst & Young, about delivery frameworks. They discuss the importance of being a good listener and understanding the root cause of a problem before implementing a solution. Vinny shares his expertise in cloud engineering, cloud-native development, IoT, and agile delivery. Highlights:  [00:01:33] Consulting and listening skills.   [00:03:52] Short-term wins and long-term vision  [00:09:05] Transformation Approach in Business.   [00:13:32] Creating a value framework.  [00:16:57] AI and its impact.   [00:19:33] Tech maturity and data reliance. Guest: As a Transformation Leader, Vinny Sharma leads Emerging technology practices, including Cloud transformation, Cloud native development, Industry 4.0, IOT, DevSecOps, and tech modernization globally. Playing a key technology leadership role around how the various Emerging Technologies, processes, and strategies tie into end-to-end Digital transformation roadmap to drive additional value and efficiencies for Fortune 500 organizations worldwide. LinkedIn: https://www.linkedin.com/in/vinnysh/ --- Thank you so much for checking out this episode of The Tech Trek, and we would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at https://www.linkedin.com/in/amirbormand (Amir Bormand)

Ana Cavagnoli is the founder of Ignite Business; she has over 20 years of experience working in large organizations leading change by inspiring and empowering people. Over her career, Ana has implemented strategies and process improvements with significant bottom-line results during her career. She is a transformational leader that knows how to drive performance by crafting and sharing a clear vision, defining measurements, and elevating collaboration throughout cross-functional teams locally and globally. During her career, Ana learned how to lead and work in male-dominant environments and how to be self-confident despite challenges. Her broad international experience allowed Ana to become an empathetic leader learning how to adapt her communication style to different audiences and cultures.   CAREER HIGHLIGHTS: - 20 + years of expertise in Customer Experience (CX), Process Improvement, Supply Chain Management (Logistics, Quality, Procurement), Project Management, Product Management, and Business Value Strategies. - She had several leadership positions in male-dominant organizations:  as Director of Quality, Sr Customer Experience Manager, and Logistic Manager. - Experience working with Agile Organizations implementing Business Strategy for diverse teams. - Wide range of international experience (10 different countries) allowed Ana to develop - Founder of Ignite Business, acting as a speaker, consultant, mentor, and training teams. Ana's LinkedIn Ana's Website Ana's Instagram

Kamal Sharma | Digital Transformation Leader He is a digital technology leader with over 20 years of experience driving digital transformation for large MNCs as well as Indian business conglomerates across multiple industries. Kamal is a well-known culture evangelist who helps people maximize their potential to drive digital innovation and develop digital strategies.Kamal Sharma is an accomplished GCCs/GICs digital technology leader with extensive experience indriving digital transformation for large MNCs across multiple industries. Currently, he holds theposition of Senior Director of Digital Transformation at Carrier, a global leader in HVAC, refrigeration,fire, and security solutions, where he spearheads Carrier's digital charter and its Global CapabilityCentre – Digital Hub India – in Hyderabad. As a Digital Transformation Leader, Kamal is alsoresponsible for driving digital innovation, developing and implementing digital strategies that alignwith Carrier's overall business objectives and enhances the company's competitiveness in the rapidlyevolving digital landscape.With a wide-ranging experience in technology, business strategy, and digital leadership, Kamal hasworked with top-tier MNCs like Satyam and IBM for many years and has earned the distinction ofbecoming one of the youngest CIOs at the age of 28 while leading Mindlance as its youngest-everGlobal CIO. Over the last two decades, Kamal has navigated various strategic and leadership roles,delivering successful digital transformations for multinational giants such as Jay Kuling and TallySolutions.

In this episode I speak with Briar Harte about how her childhood experiences have shaped her, and how her inner ‘fierce big sister part' is a force for good in her work as a leader pioneering better accessibility and inclusion for people with disabilities and access needs.

Over the last century, the world of work has changed extensively. We've experienced growth in the service sector, increased participation of women and minorities, and the rise of automation and technology – yet, oddly enough, many HR practices haven't evolved much or at all. Melissa Swift, the Transformation Leader for North America at the Mercer consulting firm, believes that it's time to update HR to finally meet the demands of today's workplace.Melissa Swift is a recognized authority on humanistic workplace transformation and the author of Work Here Now: Think Like a Human and Build a Powerhouse Workplace. As the Transformation Leader for North America Mercer, she helps C-suite executives and organizations reinvent the employee experience, drive performance, and create a sustainable competitive advantage. In this episode, Dart and Melissa discuss:- Uncovering the dark history and roots of HR practices- The evolution of traditional and agile HR models- Work Here Now, by Melissa Swift- The danger of excessive customer centricity- Mapping customer journeys alongside employee journeys- Research findings on what makes work pleasant or unpleasant - The competing demands and complexities of the CPO role- The impact of unrealistic expectations in the age of technology- Pitfalls of a cost-centered approach to work- And other topics…Melissa Swift is a recognized authority on humanistic workplace transformation and the author of Work Here Now: Think Like a Human and Build a Powerhouse Workplace. She is the Transformation Leader for North America Mercer, an HR and wealth management consultancy that helps C-suite executives and organizations reinvent the employee experience, drive performance, and create a sustainable competitive advantage. Across her diverse career, Melissa has founded a research institute on leadership of the future for Russell Reynolds Associates, launched two ESG practices at Deloitte, and conducted landmark carbon credit trades for Deutsche Bank. Her research has been published in Harvard Business Review and The Wall Street Journal, and her insights have been quoted in Newsweek, The Washington Post, The Economist, and more. She has also been featured as one of Twitter's “20 Digital Transformation Leaders to Follow” and named a “Top Influencer on the Future of Work” by Onalytica.Resources Mentioned:Work Here Now, by Melissa Swift: https://www.amazon.com/Work-Here-Now-Powerhouse-Workplace/dp/B0BVX6J4V1 The No Asshole Rule, by Robert Sutton: https://www.amazon.com/The-No-Asshole-Rule-audiobook/dp/B000NOKBYS Mapping Experiences, by James Kalbach: https://www.amazon.com/Mapping-Experiences-Complete-Alignment-Blueprints/dp/1492076635 The Anatomy of Genres, by John Truby: https://www.amazon.com/Anatomy-Genres-Story-Forms-Explain/dp/0374539227 Humanocracy, by Gary Hamel: https://www.amazon.com/Humanocracy-Creating-Organizations-Amazing-People/dp/B08F2RZ6VH Connect with Melissa:LinkedIn: https://www.linkedin.com/in/swiftmelissa/ Twitter: https://twitter.com/meswift 

Fill your cup episode with B+T to remind you to take care of yourself first with Registered and Osteopathic Manual Practitioner Inge Bender. Inge is a leader in mind-body transformation across multi-disciplinary industries. She has a Kinesiology background, and is also a Chopra Health™️ Instructor, certified yoga instructor and Meditation teacher. Find out more about Inge and download her free meditation: https://www.ingebender.com/. Connect with Inge on IG: ⁠https://www.instagram.com/ingebenderhello/?hl=en⁠ Listen to our first episode with Inge: ⁠https://podcasts.apple.com/us/podcast/17-osteo-what-with-wellbeing-coach-registered/id1622289300?i=1000602111248⁠ JOIN US LIVE for Made for More on June 13th (recording will also be available). Learn more here: https://www.calmparent.net/made-for-more We're here for you, so please leave a review in the comments with topics that would be helpful to you and that you're interested in. See free giveaway info below! Get our free guide to sleep well every night! ⁠https://www.calmparent.net/sleep-well-every-night⁠ JOIN OUR MEMBERSHIP: https://www.calmparent.net/thriving-family-podcast-membership  Join us LIVE on Thursdays at 11:30am PT on IG: https://www.instagram.com/thrivingfamilypodcast/?hl=en Connect on FB: https://m.facebook.com/thrivingfamilypodcast/ YouTube: https://www.youtube.com/channel/UCiqp1YF3rI909vsKko0G0zw   LinkedIn: https://www.linkedin.com/company/65412085/ CONTEST DETAILS! If you subscribe & leave a review of this podcast, you'll be entered to win a NOW Tone Therapy System by Solu (valued at $179 USD). No purchase or payment is necessary to enter, see the Terms and Conditions page of our site for more about the contest.NOW Tone Therapy System by Solu exclusive discount for our community:https://www.calmparent.net/now-tone-therapy-system-by-solu-yoga-for-your-mind. --- Send in a voice message: https://podcasters.spotify.com/pod/show/calm-parent/message

Covid19 pandemic has brought us a gift. A gift of transformation from a 9-5 job in a traditional office to work from home. Now, we must reimagine what the future looks like!! Are we going back to the office? Are we working from home? Is it hybrid?  But really, what we are talking about is leadership!  Join our guest, Shira Yoskovitch, as we discuss this topical issue.  Shira is a Transformation Leader with over 27 years of comprehensive, global expertise and success in cross-industry supply chain, operations excellence, strategic planning, and technology. Shira is passionate about the customer experience and ensuring that an organization's operations are optimal for the overall brand experience.  Shira is Vice President,  Corporate Development & Transformation for SCI Group Inc, a leading Canadian 3rd party logistics company. 

Change, as it is said, is the only constant. Any organization, in order to thrive with increasing competition, needs to constantly transform to meet the needs of its customers. For any business's success, customers need to be given the top priority., But how does one change while maintaining and updating the positive customer experience. We have your answers covered, in today's discussion with Mahadevan Shankar Iyer, a customer loyalty expert. [00:34] - About Mahadevan Shankran Iyer Maha is a business transformation leader. He is a customer loyalty expert. --- Support this podcast: https://podcasters.spotify.com/pod/show/tbcy/support

Hello and welcome back to a new episode of Her HypeSquad with Bosstrack! In this conversation I talk with Sanja Cancar-Todorovic, Head of Enterprise Procurement, Outsourcing & Third-Party Risk Management at Home Capital Group and author of Be Bold and Brilliant - the ultimate guide to kicking butt and taking names while unlocking your personal and professional potential. Sanja and I talk about knowing and demanding your worth, strategies for identifying and dealing with imposter syndrome, being bold and the happiness revolution. You're going to love this conversation. About Sanja Cancar-Todorovic With over 20 years of experience in large global organizations, Sanja Cancar-Todorovic is a passionate Customer Experience, Strategy & Transformation Leader, specializing in Driving Technological Innovation, Agile Digital Transformation, Corporate Culture Evolution and Cost & Quality Streamlining via Global Procurement, Strategic Sourcing, BPO, ITO, Vendor Management and Third-Party risk Management. Sanja is a vocal advocate of diversity in business. For decades, her passion has been mentoring emerging female leaders, strongly believing that diversity breeds innovation. This passion inspired Sanja to write her first book “Be Bold and Brilliant”, that has already made Amazon's bestseller list in the Career Guide category. Sanja is involved with several different boards, all focused on either increasing female representation in the workforce, or advancement of the professionals through education, certification, networking and standards of practice. In addition to her numerous leadership awards, Sanja is also an avid speaker and a writer. She graced the front covers of two industry magazines in 2021, and since 2019 a number of her business strategy articles and other content contributions have been published by numerous international media outlets. In her free time, Sanja enjoys spending time with her husband and her two sons, enjoying water sports at the lake in the summer, and hitting the slopes skiing in the winter. Contact Sanja LinkedIn: Sanja Cancar-Todorovic

Regina Hutchinson, Executive Coach, Human Resources Consultant, and Transformation Leader, joins us today to share all about her experiences, and how she managed to handle having a family and being successful in her career.Tune in to get inspired by this interesting conversation, and learn new ways to advocate for yourself along the way. Regina's story doesn't stop amazing me. She's such a wonderful friend of mine and I'm sure you'll have some great takeaways from all her wisdom in today's episode.A look at what we talked about:[00:01:43] Meet Regina Hutchinson.[00:03:33] Regina's ability to say no with a smile.[00:05:36] The type of leader Regina is.[00:06:52] Working on being heard.[00:09:24] Juggling motherhood, marriage, and business.[00:12:00] Techniques when people need to manage up.[00:16:42] Focusing on the shared goal.[00:17:50] How Regina advocates for herself.[00:21:10] Things Regina feels proud of in her career.[00:24:00] Regina's perspective of leverage.Connect with Reginahttps://www.linkedin.com/in/reginahutchinson/_____________________________________________________Ready to continue your professional growth? Here are a few resources for you: Get my Book: The Art of Everyday Negotiation without Manipulationhttps://susietomenchok.com/buy-the-art-of-everyday-negotiation Join my Newsletter: The Monday Minutehttps://susietomenchok.com/email-list-opt-in Hire me: Learn More About my Serviceshttps://susietomenchok.com/servicespage Connect with Me: Find me on LinkedInhttps://www.linkedin.com/in/susietomenchok/

In the conclusion of Kathleen's conversation with Mercer's Melissa Swift, the author of the new book, Work Here Now, Melissa shares strategies to create a powerhouse workplace and why companies need to defeat 'animal farm syndrome'.

This week, Kathleen is joined by Melissa Swift. Melissa currently leads Transformation Solutions in North America for Mercer, one of the largest human resources consulting firms in the world. She's also the author of the new book, Work Here Now: Think Like a Human and Build a Powerhouse Workplace. In part one, Melissa shares how she was inspired to help companies transform, the difference between a transformational and a transactional leader, and why every leader should try to learn improv.

Miss Brooke, owner and CEO of Brooke's Bail Bonding in Nashville, has a calling to bring awareness to the social injustices her clients face due to a broken prison system. Brooke uses her platforms to give a voice to the voiceless, share inspiration and discuss ways to make positive changes within the system, the community, and ultimately, the world. In a male-dominated industry, Brooke has often been met with criticism and challenges, but it's her passion and purpose to help others that fuels her dedication to her business and being an advocate, each and every day."Behind everyone's unjust experience, lies a story that should be shared with the world to raise awareness and a call for a change, and I strive to be the soundboard to let those voices be heard"~Miss Brooke: Transformation leader, activist, and change maker.In our interview with Brooke, we discuss:Brooke's story, and how she got into the world of bail bondingBrooke's journey of healing and growthBecoming an entrepreneur Leading a company in a male-dominated industryTips for women who want to break through in a male dominated business worldBrooke's position in bail bonding and what that looks like Brooke's day-to-day life as an entrepreneur in a unique business Things people don't know about the nail bonding industry and common misconceptions about the industry Brooke's role as an activist, transformation leader, and transformation life coachChallenges Brooke has faced within the businessExpanding the business to multiple counties surrounding Nashville Brooke's tips to being courageous, resilient and confident Rebuilding after loss, dealing with griefLearn more about Brooke and her business:https://www.brookesbailbonding.com https://www.thebondlifebookofmissbrooke.comAbout Renaissance Marketing Group: Renaissance Marketing Group is a full-service social media marketing agency based in Nashville. The Renaissance team is made up of a talented group of passionate creatives and marketers, committed to the success of their clients and passionate about helping business owners succeed. Founded in December 2014, the female-founded company delivers proven social media marketing results. Their services include social media management, content creation, paid digital advertising, email and SMS Text marketing, influencer marketing, graphic design, branding, professional photography and videography, TikTok and Reels creation, digital marketing strategy, podcast production, and more. Renaissance is committed to influencing optimal revenue and online growth, while exceeding their client's expectations. In 2021, Renaissance announced the launch of their nonprofit, The Mona Lisa Foundation. The Mona Lisa Foundation was created from a love and passion for supporting women on their entrepreneurial journeys and focuses on offering mentorship, marketing, and business education, grant money, and community to Nashville-based female business owners. Learn more: www.renaissancemarketinggroup.com Join Us For The Renaissance Women's Summit on February 25th in Nashville.Get Tickets: www.renaissancewomenssummit.com

In this episode of How I Grew This, Deepak Nair joins Mada Seghete to discuss how banks can drive digital transformation and innovation strategies and deliver a best-in-class digital experience to customers. Deepak is the Experience Transformation Leader at Citizens Bank and is responsible for managing enterprise transformation journeys that produce exceptional customer experience while reducing operational costs. He has twenty-plus years of experience in digital, marketing, CX, communications, and analytics and has been nominated for being one of the most influential industry contributors by the San Francisco Charter of Digital Analytics Association.

Dylan Ayaloo (@dylanayaloo) is a Transformation Leader & world-class Yoga Teacher Trainer who has made it his mission is to open hearts & awaken minds. He's dedicated the last 15 years of his life to deep transformation work and has had the privilege of serving thousands of people on their journey to self-healing, & clearing out their blocks, so that they can realise their full potential and live what he likes to call your awakened life.WHAT WE CHAT ABOUT-How meditation doesn't have to be sitting still-What is found in the present moment-How you are not your thoughts-Building a thriving yoga studio business without business skills-The power of having a heart-centred ‘why'-Creating community -Holding a safe space for people to healHOSTS Adam Husler (@adamhusler) & Holly Husler (@iamhollyhusler). Follow us @thehuslersPERKS10% off Liforme yoga mats with affiliate code HUSLER (During Black Friday sale 5%)25% off our online platform with code THEHUSLERS25 (25% off single 12 month membership or reoccurring monthly membership until cancellation). Join at thehuslers.com

This week we are talking with a workplace transformation expert, Melissa Swift. Melissa believes that we can improve the everyday experience of people at work by combining empathy and capitalism. In this conversation we break down what it means to be more human at work and how we as leaders can address imbalances we feel about our roles and the future of our organizations. An enlightening conversation!Melissa Swift is the U.S. Transformation Leader at Mercer, a consultancy firm helping redefine the world of work. In this role, Melissa is responsible for the firm's efforts in the areas of workforce transformation, HR transformation, HR digitization, diversity equity and inclusion, and workforce analytics. Melissa is a recognized thought leader on the subject of the future of work post-COVID: she has been quoted on the subject in Newsweek, Washington Post, Axios, and Daily Mail, and has appeared on NPR and Al-Jazeera English.(3:20) Where did Melissa's passion for workplace transformation come from?(4:50) What would prompt an organization to need Melissa's service and how does she help them reshape how they are operating? What ties data & empathy together to create a more efficient workplace?(7:50) How does she work with a company to help them see & implement the needed changes?(9:03) Melissa goes through statistics about the workplace, helping us to understand the “why” behind them:•28% of the workforce, at any moment, wants to quit•750K people die every year from working too long(13:27) We discuss her new book, and she shares some of her best strategies to achieve a more “human” centered workplace.(18:20) Melissa shares how we can, as leaders, communicate better in the workplace.(20:44) Discussing the concept of Transformational Leadership and two of Jeanie's favorite examples of how this manifests in the workplace.(22:34) Is there a difference between gender and leadership perfectionism?(24:30) Discussion about the ability to contextualize, giving your team the ability to see the reason “why”.(27:59) What does Melissa see businesses might be missing, or need to plan for, as they transform into a better version of themselves?(32:04) Does Covid fatigue show up in the work Melissa does with organizations?(33:34) Looking forward 10 years, how does Melissa see the workplace evolving?Connect with Melissa Swift https://enterprisersproject.com/user/melissa-swiftSubscribe: Warriors At Work Podcasts Website: https://jeaniecoomber.comFacebook: https://www.facebook.com/groups/986666321719033/Instagram: https://www.instagram.com/jeanie_coomber/Twitter: https://twitter.com/jeanie_coomber LinkedIn: https://www.linkedin.com/in/jeanie-coomber-90973b4/YouTube: https://www.youtube.com/channel/UCbMZ2HyNNyPoeCSqKClBC_w

In part one of our interview, you learned about what shaped Divya Sharma and prepared her for success. In this episode, learn about how you create high-performance development teams. Understand the critical steps leaders must take to create an innovation culture. Lastly, gather some insights into how to create and fuel an ideas engine that will propel your organization in unique and different directions. Music Credit: Maarten Schellekens - RivieraFollow us at: www.cascadingleadership.comlinkedin.com/in/drjimklinkedin.com/in/1lawrenceobrown

Divya is a senior IT transformation leader currently at one of the largest bio/pharma organizations in the world. Her journey to this position didn't follow the traditional plan. What role did her Indian upbringing have on her career path and trajectory? How did the extensive travel during her early and high school years shape her learning and leadership style? What did getting yelled at in the hospitality sector teach her about empathy and patience? These are some of the questions we dive into during  the conversation. Another episode in our Women in Technology Series Music Credit: Maarten Schellekens - RivieraFollow us at: www.cascadingleadership.comlinkedin.com/in/drjimklinkedin.com/in/1lawrenceobrown

Listen to a discussion with Siim Sikkut, former government CIO of Estonia, about his new book 'Digital Government Excellence: Lessons from Effective Digital Leaders'. The event took place on September 23 at the Hertie School and was moderated by Luciana Cingolani with an introduction by Gerhard Hammerschmid.

Roger Christie is joined by Amanda Bernardo, Transformation Leader in the Government of Canada. Together they tackle the question: How can leaders remain visible in a hybrid work world?Today, Amanda leads a team overseeing organisational change management and enterprise transformation within the Government of Canada. She's walked the talk, led by example, experienced the benefits and counselled other leaders on how they too can harness their digital presence in our hybrid work world.YOUR DIGITAL REPUTATION PROGRAM:Whether you're an emerging leader looking to take your next step up, an established leader keen to protect and harness your hard-earned reputation, or a leadership team keen to get aligned and active online, the Your Digital Reputation Program is perfect for you.For more information or to get started, get in touch with Roger Christie: linkedin.com/in/rogerchristieYOUR DIGITAL REPUTATION NEWSLETTER:And finally, sign up to the Your Digital Reputation newsletter by your host, Roger Christie. Head to: propelgroup.com.au/subscribe Hosted on Acast. See acast.com/privacy for more information.

Rising to the Top: Lessons in Leadership - Alma Kondili, Digital Transformation Leader by Columbia University School of Professional Studies

Joel sits down with the delightful Heidi Buske, Transformation Leader at Cargill, the largest privately owned company in the US. Heidi discusses why she loves manufacturing, ho  w to create a “winning culture and community” in your company, how losing her best friend at work showed her the power of work relationships, the negative feedback she received early in her career that shaped her forever, and much more.

In today's conversation, host Ryan Dull is joined by Sheila Stygar, Talent Executive, Transformational Leader, and Culture Champion, to discuss the ways that organizations can offer something of value to the talent they recruit. Talent recruiters are in a unique position compared to other roles within a business, because the resource they manage is people. That human element can sometimes be difficult to account for, and each individual brings their own unique needs to the table when they're considering joining an organization. Recruiters then have to walk a fine line between finding people that add value to the company and making room for the company to cater to the talent's needs. For Sheila, finding the perfect balance in that complicated dance is one of her greatest passions. She relishes the opportunity to train and develop future leaders by understanding their needs and creating a value proposition that encourages them to fully commit to their work. To her, it's not just about landing the right talent, but continuing to grow that talent and consistently offering them incentives to work on their own development. When done well, it creates a symbiotic relationship that promotes mutual success. - Sheila Stygar - https://www.linkedin.com/in/sstygar/ - Ryan Dull - https://www.linkedin.com/in/ryan-dull-743a8b4/ - Sagemark HR - LinkedIn - https://www.linkedin.com/company/sagemark-hr/about/ This episode is brought to you by SageMark HR. Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices, but also deliver tangible business results. We understand every organization is different, and there's no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you're interested in learning more, you can reach me at: www.sagemarkhr.com ryan.dull@sagemarkhr.com

John Hurney is a Transformation Leader with extensive background in banking and scaled organizations. Check out the full show notes at TheAgileWire.com YouTube: https://youtu.be/xhqcGDuB164

Bettina Kolleda, the Vice President for Business Transformation at LMI joins the show to discuss the importance of a phased approach to modernization and why it is something government leaders should be looking to do strategically. We also talk about ways to engage the workforce during your modernization journey, why she thinks think human-centered design is becoming more mainstream in government vs just acquire and deploy, and she delivers some advice to agencies looking to scale a successful pilot program into their enterprise ecosystem.

Sven Stüven ist Organizational Development and Transformation Leader for workplace and tech innovation bei IBM und berichtet im Podcast, wie man Kultur beim amerikanischen Tech-Riesen entwickelt.

Bruce was born and raised in New Zealand where the outdoors was inherited as part of his DNA. His first leadership experience was as a thirteen year old ‘leader in training' understudy at school holiday camps for boys held in the country side of the south of the South Island. After his family moved to Australia where he finished his high schooling Bruce worked on a dairy farm before joining the Royal Australian Airforce. He served in the RAAF as an intelligence officer. After two decades of service in government in which he received the usual formal leadership training, and opportunity to exercise it he set up a software company in the technology bust period of the late 1990s. This remains the most testing crucible of leadership for him as he strove to attract and retain talent in a down market and with no money. The company listed on the Australian Securities Exchange and was later sold. During this period Bruce reenergised his connections with the outdoors and led groups to Kokoda (Papua New Guinea), Hong Kong (volunteer programs in aid and development), Nepal, Kilimanjaro, Peru, Alaska, New Zealand and across Australia. The opportunity to mentor, coach and apply leadership insights and lessons is a key and witting part of these adventures. He has worked for an aid and mission organisation, for private enterprise in Afghanistan (while living in the suburbs of Kabul), and since 2015 has been consulting in Sydney. In that consulting work he delivers a comprehensive leadership program designed to introduce leaders to the concept of values based leadership and to otherwise encourage leaders to actively develop their own leadership style. Bruce has accepted an offer to take up a senior leadership role as CEO of an international firm which he will commence in October 2022. Bruce is the father of four children and seven grandchildren, has one dog, writes when he can, treks and climbs as a sport, is handy with the tools so finds himself on renovation projects not his own (though there is a long list of projects around his own house), and enjoys kayaking with his wife in their handbuilt sea kayaks. See acast.com/privacy for privacy and opt-out information.

Dan Greteman, the now retired Chief Information Officer & Transformation Leader for Ruan Transportation Management Systems, shares how Ruan offers work-based learning for high school and college students looking for an alternative career path.

Victoria Pelletier is a dynamic, innovative, and passionate Senior Executive with over two decades of progressive executive experience in strategy, operations, growth initiatives, and business and talent development in organizations such as Brookfield, American Express, Aon and IBM.  She is currently a Managing Director at Accenture, leading much of North America's Travel Industry Client Portfolio.She is a visionary leader with a passion for innovation, creativity and Diversity, Equity & Inclusion.  In fact, Victoria has won both the 2020 Mentor of the Year award from Women in Communications & Technology AND the 2019 HSBC Diversity & Inclusion in Innovation Award. Victoria was also named as 2021 50 Most Influential Business Leaders in Technology.Victoria serves as a board member for several organizations; she is also a published author, regular contributor to Forbes and a member of the Forbes Business Council. She is an in-demand public speaker and appears regularly on national radio and television.  An inspiring professional with impeccable credentials, Victoria is a trusted voice among peers and emerging executives. In this episode, Victoria shares so many key job transition ideas and coaching for the candidate, including:·         On ZOOM interviews, it is important that you appear confident, in control and to look directly into the camera to create some type of eye contact connection.·         In today's job market, a candidate having multiple jobs in their past is really expected so don't worry about being labeled a “job hopper”.·         It is important that you set strong goals for yourself and have the resilience to work toward them; to be very aware of your strengths/areas to improve – this mean you are doing a critical self-assessment and do something with the information; model the behavior you want to be seen as – your self-brand is very important for your success.·         You don't have to be an extrovert to be successful at networking – you just need to take steps early on, be strategic in your efforts and build it over time – you will be able to leverage that network for your success.·         Our workforce of the future will see an even faster pace of digital transformation, a constant need to upskill and fluid/new ways to work will be the norm.·         In your work life, you are going to have ups and downs, accept this, build resilience into your character.And Victoria had many other comments and observations for the person who is changing their jobs/life.   For more information about Victoria unstoppable approach to work/life, go to her website  https://victoria-pelletier.com/ 

Digitale Transformation beschleunigenDiesmal allerdings nicht nur für ein Unternehmen, sondern für ganz Deutschland. Achim Berg (BITKOM Präsident und Operations Partner bei General Atlantic) ist zu Gast im Transformation Leaders Podcast von René Esteban, Gründer der Transformations-Experten #Beratung FocusFirst®. In dieser Folge geht es nicht nur um die volkswirtschaftliche, politische Perspektive zum Thema Digital Transformation in Deutschland, sondern auch darum was jeder einzelne Transformation Leader tun kann, um seine Transformation schneller zu realisieren: Kommunikation. Undzwar mit Kopf und Herz.

Brandon Rael, Business Transformation Leader, Capgemini Invent joins us to talk about innovation in retail. Capgemini Invent is Capgemini Group's innovation, design, and transformation powerhouse, accelerating ideas into prototypes and scalable real-world solutions that help our clients get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today while plotting a course for the future   Today's guest  Brandon Real Brandon Rael Business Transformation Leader Capgemini Invent  Podcast Hosts Jeff Roster Twitter https://twitter.com/JeffPR LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/ Website https://thisweekininnovation.com Brian Sathianathan Twitter  https://twitter.com/BrianVision Website https://www.iterate.ai Podcast Website https://www.podbean.com/pu/pbblog-f8asf-af2782 https://thisweekininnovation.com Apple https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014 Spotify https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN LaunchPadOne https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true Listen Notes https://lnns.co/2QPSfnizE5K   #TRI2022, #innovation,#retail, #thisweekininnovation, #DigitalTransformation, #podcast, #retailpodcast, #emergingtechnologies, #5ForcesOfInnovation, , #Startup, #Startups,,#Retailers, #retail, #retailtechnology, #retailtech, #futureofretail, #retailtrends, #ArtificialIntelligence , #AI, #cloud, #InternetOfThings, #IoT, #Blockchain, #LowCode,  #conversationalai,,#supply chain, #computervision, #VentureCapital, #VC, #Founders, #Entrepreneurs, #mobile, #Gartner, #IHL, #virtualreality, #augmentedreality, #vr, #3d, #ar, #XR, #livestreaming, #socialcommerce, #metaverse, Transcript     [00:00:00] Jeff Roster: hello everybody. And welcome back to this weekend. Innovation today. [00:00:02] I have a, an old clubhouse friend Brandon Al business transformation leader at cap Gemini invent Brandon. Welcome to the. [00:00:10] Brandon Real: Thank you so much, Jeff, for having me. It's a pleasure to meet you, Brian as well. [00:00:13] Brian Sath: Likewise, welcome Brandon. [00:00:15] Jeff Roster: So Brandon, why don't you start by talking about, we all know cap Gemini, but cap Gemini invent is a term that I a group that I haven't, I've just only started to take a look at. [00:00:24] So why don't you unpack a little bit about what that is. Tell us about yourself, your background and what you're doing. [00:00:30] Brandon Real: yeah. First about my background as you mentioned in our clubhouse meetings I have a deep background in retail merchandising, supply chain. I actually was a retailer, so I walked the walk. [00:00:39] I talked the talk and and I enjoy just solving complex business challenges and enabling through technology events and some transforming businesses and growing revenue, his dreams, and just halfway through my career, I decided to make the pivot over to consulting. And I joined a number of firms where I've focused on business digital and technology transformations and helping to pivot these organizations, especially in the [00:01:00] retail space, to the new ways of shopping in the ways of engaging a customer and especially all the digital. [00:01:06] Innovations have come up the last five to 10 years, I've really focused on the customer journey, the customer experience and across all the platform, which you can imagine cap Gemini invent is essentially the transformation innovation powerhouse that doesn't compare to the larger firm. [00:01:19] People know that cap I is at really KA is that really Lauries a significant. Technology implementation partner that's that really works with companies for two or four, five year engagements that really drives process improvements. And then is that integration partner you have, but then, but the innovation side is really that kept my inventing. [00:01:36] It's a conglomeration of about 10 different firms that were acquired the last three or four years. And I think back in 2018, the firm decided to create this subsidiary that focused on digital transformations. Really accelerating ideas and not just driving innovative ideas, but how do you actually operationalize those? [00:01:55] How do you make them real? How do you actually make provide significant value to the customer? How do you provide [00:02:00] improvements for the employees and how they do business and how they scale that? We are actually working close partnership with the larger cap, Jim and I team, but in general, We'll do those short term, agile, quick acceleration of value and growth for the customers. [00:02:14] And our focus is on the long term, sustainable partnerships, especially all the, just all the disruptions that the industry's facing. We're there. And we have the capabilities and teams to address all that. [00:02:25] Jeff Roster: how long is the typical engagement? Is that something you can talk. [00:02:28] Brandon Real: I can. So we typically like it in the door expand for more. So our goal is to the, that crawl, walk, run approach to innovation. And really that, that 12 week engagement is our first starting point in relationship with our typical clients to really pinpoint the challenges, the opportunities and the gaps, and then define that longer term roadmap together. [00:02:47] It's a, it is a matter of having the right experts in the room, the right understanding of the industry and the right understanding of the capabilities that are out there for technology perspective. [00:02:55] Brian Sath: So in this journey as customers get started Brandon with the, [00:03:00] with early engagement of 12 weeks. Where do they, where do they go from there? So is this initially are these customers mostly customers who don't have an innovation process in place or do they have something in place? [00:03:12] How does that, how does this [00:03:13] Brandon Real: play out? It's a combination of those two, so it could be. A more mature organization that actually has a dedicated innovation team that really does, but they only have the foundational framework of funding, those innovative ideas into something, tangible, something real. [00:03:26] How do you build those to a backlog? How do you actually prioritize those? How do you actually then go ahead and build those from a agile perspective into real work products? They actually will result in a solution. So we've seen those clients on that journey who are, have some material in the space and they need to get some help and an advisor, a partner to guide on that journey, given that framework and foundation you need, there are other organizations that are just delving into it. [00:03:49] They really need to brainstorm how, what innovation means to them and what it needs to operations. They need a lot more support from us from a advisory perspective and actually, or the capability they need to get innovation started. [00:04:00] There are different paths there's and it's very unique for a client for sector. [00:04:03] We can talk more about later where I see some sectors are a lot more advanced than others in a retail in. [00:04:09] Brian Sath: Perfect now in terms of an overall adoption perspective as customers are, going through your engagements and getting an understanding of what they want to be doing and what are the priority, how many, what percentage or like how, like at a higher level, just so what is the adoption rate like going forward? [00:04:26] Do they make it like an ongoing and you. They have a, because that's one of the challenges with innovation, right? Sometimes it becomes a very project based compared to, it becomes a lifetime practice in the [00:04:35] Brandon Real: company, right? Yeah. I think that strategic mindset shift is taking and just know it from from being a project based methodology, to really looking at, from a product or initiative perspective, what is the business challenge you need to solve? [00:04:51] What is the customer experience enhancement? We're trying to actually produce. And you think of it in terms of actually building a product or a service or a capability versus a project. [00:05:00] That's what we're trying to do. That's what our main goal is with the clients to work with is to become more projectized to more customer centric and to actually produce things that will add value for the customer to drive business growth and revenue, and actually help enable the workforce be more effective and productive. [00:05:17] Jeff Roster: So when a client comes to you initially, are they. Are man. I want ask what I mean, I wanna do the analyst thing and figure out exactly what the percent of innovative retailers is still in retail. I used to, we used to talk about it being three to 4% of retailers would be truly innovative or at least cutting edge and leading edge. [00:05:34] And then, 25% fast followers, 50% mainline. And then the dreaded slow adopter. So when somebody knocks on your door, are they already innovative? Do they want to become innovative? [00:05:43] Brandon Real: The good question. Jeff, I think they have they've they, if committed to their team, do they committed to their shareholders that they wanna become more innovative. [00:05:51] They have some ideas how they wanna approach it in some cases, but they don't have that formal structure. They don't have that. But that prioritization that's needed to become more innovative and [00:06:00] most critically they have embedded innovation as part of all the capability units. Whether supply chain perspective through operation perspective, merchandising, certain planning, pricing having innovation as dental operation is doing to fail. [00:06:12] So you have to incorporate embed innovation and a customer first mentality across the entire organization. Otherwise it's, it doesn't result anything substantial in my mind. So [00:06:23] Brian Sath: that means Brenda, this probably also will. I think you made a really great point. That means this also needs to be like a very. [00:06:29] C level driven initiative or a board level driven initiative. Is that what you're currently seeing in the industry? The ones that [00:06:35] Brandon Real: succeed, the ones that succeed? Yes. As long as that, that top down direction, that executive sponsorship, cuz ultimately it comes down to the people component is people, this process technology, the people component in my mind is most critical and in my experiences where all transformation, innovation initiatives fail is when they don't get people to adopt and evolve and pivot to the changes or embrace it. [00:06:59] Brian Sath: Totally. Totally [00:07:00] agree. And that's one of the things that Jeff and I covered a lot in our podcast as well, because that's one that, that has been one of the challenges in innovation. So as you are, in this journey, like how are how are leaders like adapting it and are leaders are you seeing scenarios where. [00:07:15] It starts with an innovation team who actually starts this engagements with you or does it start at the board level? How it, how is it propagating through the company? What is like the general practice you've. [00:07:25] Brandon Real: In my experience, typically is now an innovation team in the past. I the last several years, it was a board directive initiative and was a more enterprise wide. [00:07:34] But now we're seeing these smaller, team's more agile teams, such an as an innovation practice. Like you mentioned, grow where now they're coming funding ideas and they work with the cross-functional teams and they're coming up with value added, incremental things they can do to. The customer experience to improve how they operate. [00:07:50] That, that really, that paradigm shift from that long term transformation, and it was two to three year engagements where there's a substantial investment of time and people and [00:08:00]capabilities, and there's a cost component to it without realizing value. We've seen those actually dissipate and actually evolve into that agile that really clear and concise path to value. [00:08:09] And it's it's more incremental, give the customer what they want, try to pivot to where the customer behaviors are going and also enable workforce both the store level and the corporate offices to be able to respond and read and react more predictably. So if you can provide incremental value versus longer term engagements that's where we're seeing things go direct. [00:08:28] Brian Sath: Perfect. Perfect. So one thing here, Brandon, I think what we've seen in the past, I'm sure you guys have seen this in cap Gemini as well. Like when these innovation initiatives are initially set up and to rolling across the organization that like, like how do they actually set the expectation of what the transformation or the initiative would do, right? [00:08:48] Because the setting of these KPIs in two year engagement or two year investment in innovation, Yield X, Y, Z, or the innovation team that they hire would yield X, Y, [00:09:00] Z. How do you, do you guys have a framework and something that you help your customers think through this thing? [00:09:04] Or and how, what are you seeing generally among clients in terms of, because sometimes some folks underset the priorities. And claim victory soon. So others over set the priority and fail. And others have no priority. And then they come back and say figure out what to do. [00:09:18] What are you seeing? And what is what do you recommend? What are your practices? Yeah. [00:09:22] Brandon Real: Yeah. Great question, Brian. I think what we are seeing is they'll have an idea holistically where they want to go, or they have a real strategic focus for say their supply chain. We need to digitize the supply chain. [00:09:33] We need to do workforce enablement at the store level. Then they make, they will drive a certain KPI or where they consider a metric they wanted to go up against, but the challenges were all the. The epic and the features and those products and services that they need to produce to enable that growth, to enable, hit those targets. [00:09:51] And that's where we come in. As those advisors and experts to accelerate value. We have these accelerated frameworks. We have the EIA innovation framework. We [00:10:00] have also in our practice, we have a mix of folks who are in the industry, but now we have design a design house. We have fraud, we have, innovation teams. [00:10:08] So we have. A very robust, comprehensive approach to innovation. And the most critical part is how do you prioritize and how do you actually enable innovation come to life? And that's where the rubber hits the road. [00:10:19] Jeff Roster: You can't set us set that up and leave it. How do you prioritize [00:10:22] That's the gate. Do you start at the, at the function level, like supply chain or merchandising, do you start at the CEO level or do you start at the C CEO level? Where, how do you do. [00:10:31] Brandon Real: It's definitely top down. But we actually want to break it out to more more tangible ways of doing things. [00:10:36] So we'll actually build value streams where we'll have a supply chain team. We'll have a customer service team. We'll have a accounting team, risk and compliance, whatever they may be. And within that those value streams will have these cross-functional folks who say these are the high level ethics you wanna actually. [00:10:54] Come up with these are the three, three tough goals for the next quarter we wanna achieve. Then how do we do that? [00:11:00] By actually building these 10 features, these 10 things actually will help us achieve those goals, but it cannot happen unless you have the cross-functional team involved. So we're looking at the your VP level, your director level of supply chain, your VP of merchandising, your VPs of of separations. [00:11:15] And they all work together and collaborate, in a very agile way of these are the three things you could focus on. And these are the 20 things we actually produce tangibly to actually enable these things to come to life. So it, the goal is that you have to continuously improve. So innovation is not a a static experience for these retailers. [00:11:33] They need to actually incrementally add more in. So you produce one thing, a new feature for the for mobile device or their native apps. You actually have to keep evaluating, assessing how it's going. See how it's performing as through KPIs and then see if there's any any revenue growth or any evidence improvements have come outta that. [00:11:50] And then you continue to evaluate, and then you go to the whole cycle again, of going through that backlog and that prioritization of innovation imperatives, and then keep that cycle going. So it's not a [00:12:00] static thing. It's not a two to three year roadmap. It's a continuous cycle of innovation and that most successful retailers who are able to pivot and adjust to the marketing conditions. [00:12:09] Have this cadence in place. But if they don't, certainly capture my event is that trusted partner for them. [00:12:15] Jeff Roster: So let me ask you a really tough question when you're done. After about six months to a year, is the retailer spending less money or more money on whatever solution you're working on? [00:12:26] Brandon Real: less because there's a significant cost overhead in running these operations, these where we see innovation teams that are not efficient, they're not prioritizing the work. So once that efficiency kick in, once the teams get into that cycle of that continuous improvement, they come up with those features and there was, and new services capabilities. [00:12:45] There's a lot more efficiencies and scale that comes out of that. And the goal is to actually, we wanna walk away, transmit all our knowledge to them. So we empower them. They have the knowledge, they need the capabilities, they need the frameworks, they need to accelerate innovation. So essentially [00:13:00] their cost will go down of running the operations and their value will go up because they're incrementally. [00:13:04] Producing these new ideas and the concepts, and actually operationalize them versus going to a Excel spreadsheet for later. Yeah. [00:13:11] Jeff Roster: That's one of, that's always been one of my bug abouts being the the forecast guy on retail it spend is the idea that success always had to equal increased it, spend. [00:13:20] And right. When you're dealing with 2 million retailers, 500 tier ones and thousands, tier two, and then millions in tier three through five it's hard to make that case, but I always try to get away from using that as the sole benchmark. If you needed to use that number to justify it, spend awesome, fine. [00:13:36] Do whatever you want with my, my. But don't always assume that more it spend means a better functioning organization. Just might me just might mean a much more leaky boat. So that's interesting. Interesting. Yeah. At [00:13:49] Brandon Real: that point Jeff, this we've seen so many inefficiencies is legacy. It debt, all infrastructure. [00:13:56] We talk about no code low code the, I if you can only [00:14:00] imagine the, some of the challenges and nightmares are seen out there from our architecture perspective. So I think that's another area opportunity is to really clean their architecture up, streamline a way that this retail can actually. [00:14:14] Deinvest in the oil architecture and reinvest in something actually gonna provide value. And it's provide the intelligence the analytics and the visibility, the data, visibility, the trends, and to be able to track and and forecast properly. Those elements are still out there and there's still plenty of companies, a 20 or 30 year old architecture that's just patched together to, to somehow operate [00:14:32] Jeff Roster: I'm really proud. You said low code and Brian didn't scream over, overtly over, over the over his mic. So thanks Brian for not doing that all. We got a big smile on his face that I'll tell you for sure. Interesting. And I'll ask you another tough question. Feel free to punt on this. [00:14:46] And it goes back to my experience, bringing in a WMS system when I was 25 and I made the very stupid mistake of suggesting to a couple of people that, oh, we're gonna, this is gonna be a lot more efficient. And those people actually made money in it being [00:15:00] not efficient. And I learned a very good lesson as a very young warehouse leader. [00:15:05] Yes. I gotta assume there's people making money with inefficiency. So when you come in and you say, Hey, listen I assume you don't lead with that. But how do you navigate that? Those. [00:15:15] Brandon Real: You have to look at their processes and you actually have to sit down with them and have a face to face conversation with these leaders and these functional experts. [00:15:22] Tell me about your day in your life. Tell me what, when do you go about doing this process? How do you actually do it? What tools are used, what's missing? What are you doing offline? You assume we live in this fully integrated cloud work based world where everything's connected seamlessly that isn't the case. [00:15:37] There are, Excel, unfortunately is the best friend out there of the industry has not gone away. And for a CEO future, it's not, but these full that the really the goal is to get that fully integrated platform where everything's visible, everything's transferable, everything is in a cloud based place, so you can slice and dice the data and that doesn't exist necessarily. [00:15:55] So we look for those inefficiencies, those gaps we won't actually respect, the work they've done because they've been [00:16:00] successful for decades and people. That this this knowledge that really matters. So what do you, what can you take from their current processes is, and determine what could be enhanced and optimized and what could we do to make it better connected and more efficient. [00:16:12] There'll be cost savings will also be new ways of doing business of driving new revenues, increased revenues. [00:16:18] Brian Sath: Yeah. The other thing, I think also, Jeff, what we've actually seen in a lot of these circumstances is that there is so much legacy in there that a lot of. Brands and retailers can't replace legacy that fast, right? [00:16:31] That's where these upscaling and low code no code type platform comes in. As long as it has the, it is architecturally scalable, right? Which one of the things that we focus at at iterate and interplay, right? To provide an architecturally scalable platform, you can actually create business services that you can create a service. [00:16:50] Layer that you can build on top of that is also continued to scale as a business, right? Because that's one of the challenges because the, like the rip and replace is not [00:17:00] that easy within enterprises. That's one of the challenges that you and the other thing problems is like a lot of times ideology has a lot of built in priorities. [00:17:08] They, like in this Amazon style, one way gate projects versus two way gate projects, right? Some of these long projects that take years, like the one way gate projects are hard to convince leaders to go through. So that's why I think this whole, this bridge building is a big part of the business. [00:17:23] Brandon Real: Absolutely agree. Yeah. It is truly a mindset shift because it organizations are. Naturally tuned to think operationally the tasks they need to run maintaining the systems the infrastructure keeping the business going, which is all crucial, but then there's the innovation side of red house. [00:17:37] So it's really focused on that value of the components that the customer experience enhancements and how to become more digital, more connected. So it's a, it requires robust. I would call it change management or change enablement. And that's where. We can come in as well as a cap jam our organization with our workforce enabling team and their, to help organizations, pivot and shift. [00:17:57] It's not just about technology. It's not about the tools and [00:18:00] capabilities. It's the people, that has to make it happen. And the mindset shift to get there. [00:18:03] Jeff Roster: Agree. Do you have to be leading edge or bleeding edge to be innovative? [00:18:11] Brandon Real: I think there's an inherent amount of risk bleeding edge leading edge, I think is how risk adverse the organization. That're willing to take those risk or calculate risk. Then certainly you can go there, but if you're not in the industry, that's that's changing day to day, or if you're not in the industry that requires that leading edge innovation and it's a definitely. [00:18:28] Risk evaluation has to be done there. Can you pilot and our recommendation is to really pilot things and measuring test results. You wanna do a full-fledged program where you're going well, king wide with innovation component, rather you wanna actually pilot district or a region or actually department test measure the results. [00:18:47] And you could be a little less risk. It could be more risk adverse that way, but also. Be able to scale it up quicker once you might, should actually prove the results. [00:18:57] Brian Sath: Yeah. What's also interesting, Jeff, there is the [00:19:00] risky question and Brandon, let me know if you agree or you have different comments, is that like the risky equation that applies to a traditional business process also applies to innovation, right? [00:19:10] Yes. What is like the biggest B bank you can get for the, the bank for the. [00:19:16] Brandon Real: Exactly. There's that risk award principle, we won't heard about it. So it's as an evaluation, we'll do it firms and we'll actually we'll do that financial modeling to see what, what the cost components are, what the incremental things we need to add. [00:19:28] And then new solutions, capabilities, and tools and frameworks to add, and what the expected results will be from a revenue perspective that lift that increase of margin increase of. So that's something we'll actually work to ensure that prioritization of these imperatives goes through. [00:19:42] That is the financials and the, and quantifying things is a way to actually manage risk and mitigate it. [00:19:50] Jeff Roster: What emerging technologies are you particularly bullish on? Let's say maybe out 18 months. [00:19:56] Brandon Real: For retail. I'm Alling on social selling on the me [00:20:00] metaverse engagement. Oh, that's a [00:20:01] Jeff Roster: whole separate conversation we're gonna have for sure. [00:20:05] But social. Yeah. But social selling. So define that a little bit. What do you mean by social selling? So [00:20:09] Brandon Real: social selling, I is that connect to consumer. I we live in age where everyone's perpetually connect to advice and we have the goal where the customer's going and we, we highly recommend clients. [00:20:20] Connect and engage with really authentic content across social media channels. If you wanna actually convert this customer, make that experience seamless and intuitive for the customer, whether they're on Instagram or TikTok, but you have to actually have all these supportive processes and infrastructure in place to make that happen to be mobile first digital first and customer first, but it's all about storytelling. [00:20:38] It's all about being authentic as a brand. Those technologies are fascinating to me. And from a retail operational perspective, I'm all in as a ex planner and buyer, if I had the tools that are available today, I could think of the wonder wonderful things I could have done as a merchant planner back in the day. [00:20:55] So AI put it demand analytics, machine learning. Are truly [00:21:00] groundbreaking. If we can start introduce those to the industry, we get ahead of the curve, especially an industry that's been fully disrupted by the supply chain challenges globally by the impacts of the pandemic. By now the inflationary periods. [00:21:13] Now we are seeing so many retailers, mid-size largely retailers who are overwhelmed the inventory because they overcompensated because they wanna have a contingency stock in place in case. They don't have the inventory. So if they could be a bit more predictive and have more analytics and their disposal, maybe they wouldn't be in this situation. [00:21:31] They're a predicament they're in that we need to mark things down. [00:21:34] Jeff Roster: So let's go back to the the metaverse conversation. We got into an interesting discussion, a little slash debate yesterday on clubhouse talking about different cuts on the metaverse. I think I know where you're coming from, but unpack your thinking a little bit. Pros and cons. [00:21:47] What's real. What's not real. And how should retail executives be thinking about this thing, this blob that we've now packed a lot of things around called the metaverse. [00:21:56] Brandon Real: Yeah, I think there's a lot of hype out there. I think it's how you [00:22:00]actually make it real. The fact is we're. [00:22:03] The emerging customers coming up, whether they're gen alpha or gen Z or in the millennials, they have the power and authority of discretionary income. And they're in the gaming world and they're in this environment already. Why I try to engage with them through the metaverse with something authentic and interesting, and that will help drive drive them to actually engage your brand more. [00:22:22] So if you could do it in a way that's unique and that's gonna really resonate this work with this generation. Certainly that's another sales channel or engagement channel. It may not lead to a purchase, Jeff, but it actually will lead to a good experience or something that's actually drive into, stay with your brand. [00:22:37] And, we've seen. Nike has delved into it, in that marketplace as well as Gucci, Louis, Baton and others in luxury space. So again these firms are really focused on innovation and customer experience and digital already. So the metaverse set next logical step of that journey, that evolution and go where the customer is go away. [00:22:56] They're actually engaging. It's not gonna replace the brick and mortar stores. There's still [00:23:00] 85 to 80% of the sales are happening. It's not gonna replace the the native apps. And social selling through social channels certainly is gonna continue with the matter versus the next evolution in my mind. [00:23:10] I think there's so much potential. [00:23:13] Jeff Roster: Yeah. I would agree on that. And so as we navigate through some of these conversations, we've had in Ricardo's room, on, on clubhouse and depending on whether somebody's either too hyped about it or not hyped enough, if somebody's too hyped, I guess is a good analyst. [00:23:26] I wanna go the other way. If somebody's under hyped, then I want, look, there's real technology there. There's. There's without a doubt, real technology, will it all add up into some crazy thing where you and I walked through a virtual store, looking monkeys or something. I don't know that I'm not interested in, do I want to kind of experiment with a kayak, at REI Kind of testing through different rapids. [00:23:44] Heck yeah, I wanna do that. I don't wanna do that in a heartbeat. And we're already doing that. It's called flight simulation. So we've had, pilots have been doing this for 30 years. I don't know. It's just one of the it's that one technology that I've seen in an awful long time, or it just seems like it's a hot button issue on either side, either oh, it's [00:24:00] all nonsense or it's the greatest thing ever. [00:24:01] And everything it's somewhere in. [00:24:04] Brian Sath: Yeah, I think it might end up going through the hype cycle as well. Brand [00:24:09] Jeff Roster: Brian, everything goes through the hype cycle. [00:24:11] Brian Sath: Yeah. What I mean is we, like a lot of the little lot of the brands, the big brands are trying this out as marketing campaign, as, like most marketing campaigns end, they have an end date on it. [00:24:21] And then once they end, if. Campaigns don't actually yield the right benefits. Then the traditional metric and the math that most marketers use, they will measure it by the yardstick and say, Hey, it didn't work well, then it'll go through the value of dissolution for a while. And then the few will catch on. [00:24:38] And eventually there maybe business cases written saying, if you did well, did really. Yes. And then they may think about like platforms from that point on with. So I think, this is one of those just like everything else I don't think it'll fail. I think it's there to stay, but I think there is also probably a value of dissolution coming pretty soon. [00:24:56] Jeff Roster: It's the trough. Of disillusionment, not the value of the shadow [00:25:00] of debt, the trough of disillusion, the trough [00:25:02] Brian Sath: of, yeah, exactly. I'd have my card. Uh, could be a hurricane or a storm or a or even just a rain of it doesn't [00:25:09] Jeff Roster: matter. oh, it's probably all the above. So if Brandon, what would you tell somebody if they came and, I'm sure any, every retail executive has to have bumped into this world word a ton. [00:25:20] What's your advice? What do you, how do you. , how do you deal with some of the hype and then how do you get, how do you get I want executives to put their hands on technology and experiment it in a controlled experiment, become comfortable with failure. That's my big I'm scream. [00:25:33] I've been begging for 20 years. Be, accept failure if you do it smartly, but this idea that you can't, you know, and that's. Very personal experience. You, if if you can't fail at a project, then you can't succeed. And I think that's been retail's biggest stumbling block is this fear of failure. [00:25:49] So what, how do you what's your council for somebody that's trying to understand what they should be doing with it? [00:25:55] Brandon Real: In my mind, if you keep every single focus, every single initiative on the customer [00:26:00] and your customer experience. You have to do whatever it takes from a strategy, future perspective to keep your customer engaged and satisfied. [00:26:08] The customer loyalty right now is the most challenging aspect of the relationship. How do you retain these customers? It's gonna require boldness is gonna require element of risk. Is it required innovation? If you are not willing to take a chance or strategic risk to actually drive that engagement and keep that customer coming back for more. [00:26:26] They you're doing to be oppositely and that retain the retention cycle is the most challenging aspect right now. Cuz the customers will find, there are ways of losing customers that worked didn't exist before they have a bad experience on the social channel. They have a bad experience in your e-commerce engineer, your mobile app or in general something worked the way they expected from a private perspective. [00:26:46] So you cannot afford as a retailer not to take those calculated risk. And driving innovation imperative forward, and you have to be willing to take a loss. And we've seen obviously the big guys like Amazon target Walmart innovation [00:27:00] first, and you'll see them. Some of initiatives never came to fruition. [00:27:03] Some of that actually failed didn't resonate with the customer. They have the capacity and the capital investment to do that. But every single retail has to have a similar mentality of its. Always day one right now, because the customer's changing so dynamically and so aggressively, you can afford to be stagnant. [00:27:20] You have to actually take these risk to even be relevant or to be vital moving forward. You can assume everything's gonna be stacked the way it was and that your low customers will stay with you. [00:27:31] Jeff Roster: Hey, as you, as a retailer, looks around their organization. If they listen to this podcast and they go and look around their organization, what are a couple of telltale signs that they need to do something different? [00:27:43] Brandon Real: Biggest sign I seeing I'm seeing is really within the organization. There isn't an awareness of innovation. There isn't awareness, these new ideas that they're enveloped and absorbed in running the business the way they did the last 10 to 15, 20 years. that they're really risk averse or they're not willing [00:28:00] to on these new challenges or innovation isn't embedded within all the functions. [00:28:04] We talked about, like supply chain or merchandising or operations or eCommerce. We need these groups to work together and then, and break the silos down, actually collaborate and come up with new ways together. New ways of doing business, new ways to engage with the customers and new ways of actually driving innovative ideas to reality. [00:28:21] This has to be a crucial imperative for retailers, who are facing price compressions, increased costs, their global supply chain, disruptions, gas prices, you name it. And so they cannot afford to to avoid, innovation and the criticality of it. [00:28:38] Jeff Roster: Yeah. And add a labor strike at the port of Los Angeles, which is on our future. [00:28:43] I think. Hey, as we wrap up, I like to ask every one of our guest two questions. [00:28:47] What advice would you give to young entrepreneurs? [00:28:49] Brandon Real: Never stop learning. Never stop people to take risk and and take calculated risk as you're you don't have you have that. You have that runway to take calculated risk to actually do [00:29:00] what an innovation uh, leader has to do, take risk and actually see where it goes and just continue to pivot as professionals. [00:29:05] If the one thing doesn't work out, you have the chance to actually. Change your approach and try something else, and then via lifelong learner, but also know the power, your network and really. Find ways to help each other, get through things together, be more collaborative and be more open to new ideas. [00:29:21] And I think learning is the most crucial part for a young professional is to learn as much as possible, as quickly as possible and to apply those learnings, but we'd be willing to take on new ideas. [00:29:32] Jeff Roster: And finally, what skills do you that you use now? Do you wish you would've paid more attention to back either in college or at the early part of your. [00:29:38] Brandon Real: I think the softer skills, I think we were so focused on running the businesses and doing the everyday work, but the softer skills are 90%. What we do is actually engaging with clients, engaging with leaders and had the approach I have today, or the understanding of the depth and breadth of knowledge of how to deal with people. [00:29:54] We can become more, more effective, as as professionals, I think. There were some rough patches. We've all [00:30:00] gone through that, in early part of our careers. And I think if I had that savviness and that understanding that the people component is the most crucial part, I think it would've been nice to have that knowledge back then. [00:30:10] Jeff Roster: For sure. That's probably a good place to put a pin in it, Brandon. Hey, thanks so much for this conversation. I definitely gonna be following up either in clubhouse or maybe getting you on the pot again, as you get more experience working with retailers. Cause I think you're at the center of what has to happen, this whole transformation, this whole push towards innovation. [00:30:27] And I definitely wanna, I wanna learn a lot more from you and your experiences. Thanks for jumping on the show today. [00:30:33] Brandon Real: My pleasure. Thank you, Jeff. And thank look forward to the next podcast. [00:30:37] Brian Sath: Thank you, Brandon, take care.  

Have you ever thought about exploring a career in STEM? In this segment, Heather Graham shares how to encourage more women to get into STEM fields and take us into the future. She also discusses why is it important that organizations pay attention to what people/women are saying about bias and stereotypes? What is the impact to organizations? See video here - https://youtu.be/f8oN9WM5jC8 WHO IS HEATHER? Heather Graham is a Transformation Leader, Professor, and Coach with a passion for promoting the advancement of women in the fields of science, technology, engineering, and mathematics (STEM). Born and raised in the Midwest she now calls Arizona home. Heather has a Bachelor's in Computer Science, a Master's in Management of Information Systems, and a Master's in Leadership and Coaching. Heather has spent over 20 years working in various roles in Information Technology leading and coaching teams and individuals to higher performance. Her website is www.HeatherGrahamLeadership.com. Her first book, "Pull Each Other Up" will be coming out in the Spring. HEATHER'S CALL TO ACTION Grab a copy of the book Pull Each Other Up! Website: www.HeatherGrahamLeadership.com Twitter: @HGrahamLeader Facebook: @HeatherGrahamLeadership GENESIS'S INFO https://genesisamariskemp.net/ CALL TO ACTION Subscribe to GEMS with Genesis Amaris Kemp Channel, Hit the notifications bell so you don't miss any content, and share with family/friends. **REMEMBER - You do not have to let limitations or barriers keep you from achieving your success. Mind over Matter...It's time to shift and unleash your greatest potential. If you would like to be a SPONSOR or have any of your merchandise mentioned, please reach out via email at GEMSwithGenesisAmarisKemp@gmail.com --- Send in a voice message: https://anchor.fm/genesis-amaris-kemp/message Support this podcast: https://anchor.fm/genesis-amaris-kemp/support

In episode six, Romeo Marquez Jr. sits down with Transformation Leader at InitiativeOne, Regina Woods. They discuss the importance of laughter and joy when it comes to being an effective leader. They also trace Regina's leadership development journey. InitiativeOne: Leadership Institute Eliminate Drama, Improve Decision-Making, and Win as a Team. Follow us on LinkedIn, Facebook, Instagram, & Twitter. To learn more, visit: https://www.initiativeone.com  

Die Transformation von LegalViel hat sich bewegt in den letzten Jahren im Bereich Legal. Sei es bei Legal Inhouse Bereichen oder gar Law Firms. Neue Businessbereiche haben sich aufgetan, Arbeitsweisen haben sich geändert, die Geschwindigkeit hat angezogen. Nur was sind die Trends und die größten Roadblocks auf den Weg die Rechtsabteilung der Zukunft zu gestalten? Das bespricht René Esteban, Gründer der Transformations-Beratung FocusFirst® mit Roger Strathausen, Transformation-Leader, Co-Founder und Aufsichtsratsmitglied von Liquid Legal Institute e.V., eine Non-profit Organisation mit dem Ziel die Zukunft von Legal zu gestalten.

Mike Kurkowski is the Owner and Transformation Leader of Breakthrough Secrets and Host of the Strength Connection podcast.  He's dedicated 14 years to strength and conditioning, with over 10 years specifically in Kettlebell training. Mike has built two popular podcasts over the Covid pandemic and helps anyone who wants more than just an average life.Mike and I dive into...- Discovering the power in exploring your dark side- The hindrances of labels-Exploring the different levels of mastery-Asking questions to your fear-Why we run from silence-Committing yourself to what is best for YOU-The power of solitudeConnect with Mike:https://mystrengthconnection.com/Mike's InstagramThe Strength Connection podcast on Spotify

Getting feedback can be difficult to hear and sometimes difficult to decipher. In this podcast, our expert guest, Christine Eliseev, CIO and Transformation Leader, looks at how we take in feedback and ways to help us break down the feedback that we've received so that we can decide one of two things: 1) either do something with it or, 2) choose to ignore it. Because honestly, when you get feedback, the feedback that you get, doesn't always mean that you need to do something with it. There's good feedback. And then there's feedback from people who really have no business giving you any feedback. And it's really important to make sure that, you know, the difference, because if you take the wrong feedback, you'll end up going in a direction you don't actually want to go.  It may not feel like it, but feedback can be a gift. Have a hard time imagining that? The value of feedback is much easier to see once you've analyzed it. Download Christine's Feedback Evaluation Canvas and join in the conversation and start looking at feedback as the gift it is. Click here to get your Feedback Evaluation Canvas! And to find out more about Christine, visit her website, www.christineeliseev.com.

We are joined by Nick Abrahams Global Co-leader Digital Transformation Practice Norton Rose Fullbright. Nick is also the founder of the successful online legal site “LawPath”, he created the world's first AI-enabled privacy chatbot “Parker”, he has a thriving career as a keynote speaker on future trends and innovation, and is the author of the best-selling Kindle books "Big Data, Big Responsibilities" and "Digital Disruption in Australia". In this episode jam-packed with his insights on ransomware, Nick walks us through his experiences working with boards during breaches and how they can build their muscle memory on how to tackle ransom payments. Nick also stares into the crystal ball to talk us through his vision on the future of Web3.

In this episode, host Adam Boutros sits down with Jean McClellan, PwC Canada's People and Transformation Leader. During their discussion, Jean offers insights into the evolving skills required by finance, including upskilling tips to retain and attract top finance talent. Jean also shares her perspectives on the future of hybrid work, as well as tangible recommendations for prioritizing well-being in a virtual work environment. 00:00- Adam's introduction to Finance in 15 and guest Jean McClellan01:33- Jean shares her thoughts on the recent Canadian CFO insights report and the importance of remaining agile in this rapidly changing environment02:48- Jean discusses successful upskilling practices she's seen clients implement and the role of the CFO in upskilling07:28- Jean shares her perspective on the concept of a hybrid work environment10:58- Jeans offers tips for prioritizing well-being in a virtual work environment12:25- Jean outlines the top three areas companies should be focusing on in response to workforce challenges14:14- Adam shares his closing thoughts and conclusions 

Eddie Pérez-Ruberté is an Operational Excellence consultant, facilitator, author, speaker and blogger. He is currently Senior Lean Project Manager at BayCare Health System. With a background in industrial engineering, Eddie now helps organisations in implementing Lean programs. In this episode he talks about how he moved from engineering to healthcare, gives insights on Gemba and his thoughts on what needs to change in healthcare. Episode Summary: How Eddie got into quality Turning around a rapid improvement event he was running that looked like it was going to fail The importance of getting to know your team Some insights on how to do Gemba How Eddie balances the high expectations he has for his teams That quality professionals need to keep challenging the status quo That the innovation in medicine needs to transfer to other areas of healthcare How the healthcare industry needs to change its perception so it can attract talented professionals Advice Eddie was given from a mentor about not putting your opinions in writing Quotes to Remember “If you can't be a tall and sturdy pine that on the summit rises in it's splendour, do not grieve for it. Be a bush but amongst the bushes be the best” - translation of Spanish poem We lose touch with the fact that what seems to us a small change may be a big change for other people. We need to be cognizant of that and help them through it.” – Eddie Pérez-Ruberté Connect with Eddie Twitter LinkedIn --- Send in a voice message: https://anchor.fm/healthcarequalitycast/message

Oooofff you are in for an incredible episode today!!! On this episode of the Commercial Free Podcast Natalie Spaeth speaks with Steven Brennan about what it is like to truly transform and change your life into something that brings your joy and empowerment. Natalie also speaks about what it was like to work in a family business for so many year and also own her own gym and become an entrepreneur. We also dive into the power of out thoughts and how that creates our reality. If you ever have any questions after listening to this episode please feel free to reach out to Natalie or Steven. Connect with Natalie Spaeth on Instagram: https://www.instagram.com/iamnataliespaeth/ Connect with BRENNCAST and Steven Brennan: • Instagram: Steven Brennan • LinkedIn: Steven Brennan • BRENNCAST.media Like this show? Please leave us a review here - even one sentence helps spread the voice of business owners and entrepreneurs! Post a screenshot of you listening on Instagram & tag us so we can thank you personally! --- Support this podcast: https://anchor.fm/commercial-free/support

P Venkatesh and Bala Asirvatham pcc (icf), sp (emcc) Bala is a HR Strategy and Transformation Leader, strategic advisor and organizational coach, to Business and HR Leaders and their teams. He is currently the Global Head of HR Strategy and Transformation at Vanderlande. He is a certified and accredited Senior Practitioner Leadership and Executive Coach with European Mentoring and Coaching Council (EMCC), Professional Certified Coach (PCC) with International Coaching Federation (ICF) and Enterprise Agile Coach with IC Agile. He is also a Coach Mentor and a Coach Supervisor. He works and lives with his family from Eindhoven, The Netherlands.

Joe chats to former Operation Transformation leader Jean Tierney about her time on the show and the backlash in the media towards the show recently See acast.com/privacy for privacy and opt-out information.

In our annual holiday charcuterie episode, hosts Reed Smith and Chris Boyer highlight clips from some of the most-downloaded shows on the Touch Point Media Network, including conversations about digital mental health, using data to conquer cancer, relieving anxiety and cultivating stability in healthcare, and healthcare innovation and transformation in nursing. Listen in and enjoy these multiple courses from the leading healthcare podcasting network, Touch Point Media.  Mentions from the Show: Is The Era Of Healthcare Consumerism Finally Here? New Survey Says Yes Digital Health Unfiltered - Digital Mental Health The Morning Fix - Using Data to Conquer Cancer The Exam Room - Safe to Return – Relieving Anxiety and Cultivating Stability in Healthcare Healthcare Soothsayers - Claudia Perez, Transformation Leader & Healthcare Innovation Catalyst  2021 touch point podcast end of year awards Find Us Online:  Touchpoint podcast Twitter Reed Smith Twitter Chris Boyer Twitter Chris Boyer website

Trauma Thought Leader, Engineer, Transformation CoachAn Engineer by Profession, Entrepreneur by Passion and Transformation Leader by Mission; Yemi is a tireless advocate for self-empowerment, guiding others to create their own memo. A global thought leader, dedicated to raising awareness on worldly issues, daring humanity to act on creating a Just, Equal, Diverse, and Inclusive world. In her recently released book titled ‘Did You Get the Memo? Because I F**king Didn't' she guides the reader to question belief systems that blur the lines and create bias not just in their own lives but in their careers.More recently Yemi has added documentary producer to her repertoire as she shifts her core life's purpose to raising the vibration of acknowledging and healing our individual and therefore collective trauma. Simply put, she Engineers Powerful People.To learn more visit, www.yemipenn.com. Follow her on social on Facebook and Instagram. 

Trauma Thought Leader, Engineer, Transformation CoachAn Engineer by Profession, Entrepreneur by Passion and Transformation Leader by Mission; Yemi is a tireless advocate for self-empowerment, guiding others to create their own memo. A global thought leader, dedicated to raising awareness on worldly issues, daring humanity to act on creating a Just, Equal, Diverse, and Inclusive world. In her recently released book titled ‘Did You Get the Memo? Because I F**king Didn't' she guides the reader to question belief systems that blur the lines and create bias not just in their own lives but in their careers.More recently Yemi has added documentary producer to her repertoire as she shifts her core life's purpose to raising the vibration of acknowledging and healing our individual and therefore collective trauma. Simply put, she Engineers Powerful People.To learn more visit, www.yemipenn.com. Follow her on social on Facebook and Instagram. 

Andy Haas joins the show to discuss the concept of 'right channeling' and the role it plays in effective service delivery.

Tushar has shared his journey from how he transformed his career from Quality Analyst to Global Business Transformation Leader with a fortune 500 Brand.

Ep#061 Fed up with fad diets and fake wellness? Christine Okezie is on a mission to guide you to approach your food and self care challenges from a genuinely "whole-istic" perspective.  She's passionate about you having the right tools to understand the deeper soul truths in your health challenges so you can feel empowered in your body and in your life. I've come to know that when it comes to health, more and more people these days are moving away from the superficial stuff in search of a genuine desire for personal and emotional freedom.   At the end of the day, we want to feel comfortable in our skin, live a life that aligns with what really matters to us  and ultimately trust that the universe has our back.  Today's guest has dedicated the past 30 years to facilitating such personal transformation.   He's Christian de La Huerta, award winning author, respected teacher and spiritual coach.  His life changing retreats, and self develpment programs  are known for their empowering exploration of our innate human potential.  In this episode,  we explore Christian's highly acclaimed book, "Awakening the Soul of Power, How To Live Heroically and Set Yourself Free."   It's a book whose message is powerful medicine for these tumultuous times.  Christian's book is an uplifting invitation to journey deep within and do the courageous work of raising our consciousness and healing our life. Buy His Book:   Awakening the Soul of PowerLearn About His Programs:  https://soulfulpower.comClick Here For:  A Free Guided Meditation, Breathing Practice & Power Practices

Have you ever met someone that could bring a whiteboard to life? You know the type of person who lights up when they grab that marker and start creating, and connecting new ways of living and working the world? All in that limited canvas with an unlimited imagination for improving and doing better. Our story today comes from one of those unique beings on the planet. Donald Van Dyke is a Change and Transformation Leader who I had the pleasure of meeting in an interview almost six years ago. And while the interview began in a traditional way, I knew there was more story ready to burst out of this exceptional candidate I was meeting for the first time. And so with that, I handed him a marker and let him take the whiteboard. In that moment began a great friendship, when the student became the teacher and the opportunities to influence change using one’s story just unfolded before us. And while we have replaced the whiteboard for long walks in this pandemic, his passion for learning and leading is still as fervent as it was the day I first met him. In today’s episode Donald shares his own story in change and talks about the power of Authentic Grit, a term he coined while searching to understand what has made his journey so successful, with so much more still ahead. Enjoy the conversation. You can find more about Donald and his take on Authentic Grit on his LinkedIn: https://www.linkedin.com/in/donaldvandyke/

Omsorgspodden nr 62 Håkan Jegebo Agile transformation leader, SAFe by Omsorgspodden

It goes without saying that as a senior leader in your organisation, you are likely inundated with things to get done and there just aren't enough hours in the day to get through them all. Let me assure you, however, it is possible to be a highly influential leader who drives transformation in your organisation, even if you don't have any time. In this episode, I share a strategic mini action plan which will enable you to make a big impact in just a few hours a month. That's right, a month. I discuss the 3 important pillars that every senior leader must embody to really drive and influence organisational transformation and outline some very specific steps you can take to practically bring these pillars to life with ease.I break it down into a simple execution plan to show how you can drive transformation with a small investment of time. I talk about creating a resource pack so that it's really easy to be a powerful story teller. I discuss the tactic of thinking like a media centre, repurposing content to release fresh communication which enables you to be consistently visible. I talk about the vital component of being conversational, both verbal and non verbal and how by doing so, you will build trust with the people in your organisation.You can't always be out having one on one conversations with your team but what you can do is be strategic and walk your talk to inspire true engagement with your change initiative. Download the FREE “Strategic Narrative Cheat Sheet” here LINKS:Website: https://www.everchange.com.au/LinkedIn: https://www.linkedin.com/in/drkatebyrne/

Gary's Glorious Golden Nuggets is a three times weekly podcast where he interviews online entrepreneur's who have successful businesses with the underlying philosophy that success leaves clues. Every episode our guess leave clues that will inspire and encourage the individual who is engaged or seeking to engage in the digital world of free enterprise. If you can support my work please consider sending something to paypal.me/garysgloriousgolden Please subscribe to this channel or PODCAST we are on most platforms. www.garyjenkinsglobal.com www.garysgloriousgoldennuggets.com find us on Facebook: https://www.facebook.com/groups/36631​...Meet Aina Alive:Aina Alive (Aliieva) has 10+ years working in Project Management and an Agile environment. She has managed and consulted on Technical, Construction, Telecom, Retail, and Engineering projects. Aina is a Transformation Leader, Coach & Mentor. She helps individuals, teams, and organizations in their transformation journey. Aina is passionate about productivity, creating a positive work environment, and building Dream teams. Aina has a Masters's degree in electrical engineering and an MBA in technology. She holds PMP and PMI-ACP certificates. Aina is a proud member of PMI CWCC (Canadian West Coast Chapter), PMIT (Toronto Chapter), PMI Ukraine Chapter, and UAE PMI. She is also a Program Manager, Disciplined Agile in PMI CWCC, and DA Ambassador in PMIT. Aina is an experienced public speaker and coach. In her free time, Aina participates in different mentorship programs, speaks at webinars, and interviews people for her blog. She can be contacted at https://www.linkedin.com/in/aina-aliieva/ or https://www.instagram.com/ainaalive/her articles could be found here: https://pmworldlibrary.net/authors/aina-aliieva/

In this episode, based on the World Quality Report, we speak to Nick Utley, Transformation Leader in Analytics at Capgemini and Omer Felder, Executive Product Manager in Lifecycle Management at Micro Focus about the impact of AI/ML-based analytics in software testing.

We continue our conversation with Nick Utley, Transformation Leader in Analytics at Capgemini and Eran Bachar, Executive Product Manager in Functional Testing at Micro Focus. In this episode, we discuss leveraging AI and ML in test automation.

Claudia Perez and Bonnie discuss how to get started in innovating healthcare. Important Links: https://www.linkedin.com/in/claudia-q-perez-mhi-bsn-rn-1a30a8a/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, based on the World Quality Report, we speak to Nick Utley, Transformation Leader in Analytics at Capgemini and Omer Felder, Executive Product Manager in Lifecycle Management at Micro Focus about the impact of AI/ML-based analytics in software testing.

We continue our conversation with Nick Utley, Transformation Leader in Analytics at Capgemini and Eran Bachar, Executive Product Manager in Functional Testing at Micro Focus. In this episode, we discuss leveraging AI and ML in test automation.

In this month's episode, Darin is joined for a conversation with procurement transformation luminary Lourdes Coss. Together they discuss Lourdes' background and experience as a procurement leader across a number of agencies including The City of Houston, Cook County, IL, and more.They dive deep on training and methodologies, they discuss procurement's role as a leader in public administration and the importance of fostering leadership skills in rising procurement professionals. They share their hopeful view of the future of the field of Procurement and the role that new technology plays In that future.

Dre interviews Pushpa Vaghela, She is one of the widely known modern-day advocate of Leadership. She terms her entire approach to Leadership as “Leadership only Begins from Within” as it takes into consideration all the aspects of an individuals, the physical, mental, intellectual, emotional, the decider and the communicator/connector. Pushpa is an Award-Winning Leadership Mentor sharing Ancient Leadership Principles in a Modern Context, to take Leaders beyond Leadership. Pushpa has been recognised as a universal leadership & transformation mentor, coach and teacher to thousands of individuals ranging from the Corporate, Government, Professionals, Entrepreneurs and Individuals of all diverse cultures and ages covering many different aspects of Leadership. Pushpa has been acknowledged for many things including her contribution in society, such as an Innovative Woman leader, training teachers to teach Leadership, a Skilled Business Mentor for the Government, a Transformation Leader and as a demanded speaker in the world today. ******************************************* Pushpa Vaghela Contact Details & Links: ******************************************* Facebook: https://www.facebook.com/pushpavaghela2 Insta: https://www.instagram.com/pushpavaghela789/ LinkedIn: https://www.linkedin.com/in/pushpa-leader-speaker-mentor-author-319072104/ Mobile: +61 (0) 450 582 540 ****************************** Hot Hire is a short form podcast. This is a show where we share job searching tips, tricks, strategies, and techniques to help you win your ideal job quicker. FYI - We always finish with a Dad joke. The host Dre, also known as 'The Candidates Coach' and 'Mr. Motivator' is the Director of Job Search Qld which is a coaching platform. He is a Job Search Strategist, Interview & Confidence Coach. Dre's sweet spot is helping sales & marketing professionals get into their ideal job in double-quick time - Basically NOW!! He has 20 years of sales and recruitment experience and Dre is the author of The #1 Interview Playbook which is a clever guide to winning your next job. On top of this, Dre is a certified NLP & Timeline Therapy Practioner. He is also the co-founder of Help2Hired, which is a training program to help people get their ideal job much quicker. He is also the host of a new Sales Superstars Podcast where he interviews the best salespeople in different industries. ************************** Link to join the FREE Sales Superstars FB Group: https://www.facebook.com/groups/salessuperstars8/ ************************* Contact Dre: If you are interested in working or partnering with Dre, for coaching, podcasting, speaking events, workshops, boot camps, or anything else, please feel free to contact us. support@jobsearchqld.com ************************ Ultimately, he inspires those around him to take action towards their goals. Feel free to subscribe and connect!! #hothire #jobsearchqld #dremclaughlin #help2hired #tonyrobbins #pushpavaghela

2021 Focus: The People - Chief Information Officer as a Transformation Leader. Successful IT leaders in the new world focus on the people, but why didn't they always? Leaders have to become the trusted advisor to the wider executive. It's important for IT executives to be associated with transformation and collaboration as much as they are with the tin, the wires and the power point projector. Boots CIO, Rich Corbridge, joins CDM Media's J.D. Miller to take a deep look at: • IT executives place on the board • How to build the team as a transformation team • What do you need to lead a digital transformation team • The next big challenge in 2021 for technology leaders

Join us to hear Sarah Caravalho Khan, Culture Transformation Leader speak about empathy, culture, and the employee experience. James Williams's book mentioned in the podcast can be found here and available as a free download from Cambridge Press. You can find Sarah on Linkedin  You can find Katty on Linkedin You can find Artisan Creative and on Linkedin.     Full transcript Welcome to the Artisan Podcast. Where we explore creativity, inspiration, and the determination, it takes to be an Artisan. This podcast is for Artisans by Artisans. I'm your host, Katty Douraghy, and I'm thrilled to introduce you to our next guest.   Katty: Thank you everyone for joining us on this episode of the Artisan Podcast. I am thrilled to welcome Sarah Caravalho Khan to our call here. Sarah and I have known each other for many many years, and she was one of our clients several years ago. Today she is the Director of Culture Transformation and Customer Success at Align Technologies. And given where we find ourselves currently with this remote workspace, I thought it would be great to have an opportunity to speak to Sarah about culture and how to create and maintain culture in our workplaces. Now, the conversation that we're having is really me reaching out to Sarah, knowing her expertise, and knowing our working backgrounds together. She's not necessarily representing Align in terms of the conversation that we're having today. This is really more her experience and her knowledge that she's bringing to the table and sharing with all of us. So without further ado, Sarah, welcome! It's so great to see you.   Sarah: Yeah, it's great to see you as always. It's been a long time.    Katty: It has been a long time. So, I wanted to chat with you about culture. Obviously, it's always critical in any organization. What I'm finding, what I'm hearing from a lot of our clients and talent alike, is maintaining culture in this remote setting, how to go about that and how to even from an onboarding standpoint, how to make sure that message is clear for incoming candidates. Could you talk a little bit about that and kind of how you've gone about fostering culture?   Sarah: Absolutely, I think, you know, most recently, I think that the things that I'm working on around culture have to do with a couple of things. I think, connecting to something bigger than yourself, is first and foremost, so that there's a sense of relatedness, between me as the employee, and my organization or between me as a contractor and the person I'm working for. There has to be a real sense of relatedness. You know, it's so interesting because I think that, especially in this environment, as we have gotten away from the face to face, you know, you have to remember a lot of people have always been living in an environment where it's been remote, and, you know. A know a lot of people working freelance in the gig economy, have been working for a long time, this way. And so it's probably not anything totally new for them, although it may be new for the people who are employing them. And so I think that you know, one of the, the very, very, I think, important things to keep in mind is that being very very authentic and genuine. I think this is what really helps to create the virtual intimacy. I think as you're onboarding, making sure that you're working with each other, and maybe little things like you know, of course, we all know about cameras now. That's one big thing but you'd be surprised how many people still don't turn on cameras. But I think really more importantly is I think a sense of authenticity and connection. I think that that's where we see the greatest success, and personally as I've been working with groups globally. This is where we had some really good success in connecting with cultures around the world, really different groups, just being very honest and open and connected and you're with them, there's a mindfulness element as well.   Katty: I love that and I love that you use the word relatedness, because relationships come from relatedness and really can't build those relationships, unless if we're having that connection with each other.   Sarah: I think this is one of the connections to empathy that I know that I have a special focus on right now as I'm working on culture. And, you know, there's a great book I'm reading right now by a philosopher John Williams. He talks about the attention economy and how we're so distracted in this environment and in this world right now and that leads us to make choices about how we interact with each other, and how we interact with the world at large, that maybe we wouldn't interact with if we didn't have this competition with technology and our attention. I would take that even further in my environment and think about, you know if you only see people or customers as numbers. You're never going to connect to them on a human level and really understand them so it's really necessary to kind of get past the point where, where you're looking at people as an archetype or a persona and really, really individualizing the attention you give them. So empathy is a really big part of it as well.    Katty: Yeah, absolutely. I actually read this quote the other day. Hold on one second, let me grab it. That really resonated with me. I'm reading Brené Brown's Dare to Lead right now.   Sarah: Oh, she's great!   Katty: And the quote was, “In the past jobs were about muscles, now they're about brains, but in the future, they'll be about the hearts.”   Sarah: Absolutely.   Katty: The Director of the London School of Economics, Minouche Shafik. That's very much what you're talking about here. If we don't lead with empathy if we don't lead from our hearts. It's really hard to be able to connect, especially in this environment.  Sarah: Absolutely, absolutely. And that requires people to learn new things and learn new skills that may not have--I believe personally that everyone has the capacity for empathy. I think that sometimes we exercise that muscle more often than less often and I think that this is going to be a skill that is really really one we're going to have to exercise in order to be able to connect to each other, and in companies and our employees as well.   Katty:  How would you go about teaching that, if someone is coming from a place where empathy and being empathetic really hasn't been--how they've kind of grown in their leadership style?   Sarah: I think, you know, that's a really, you know, the million-dollar question right there. I think that there's a lot of emergent work on, you know, I think at its, its most, you know, operationalized. “How do we measure empathy, how do we measure that, and then how do we teach that?” I think that those are two things that we're grappling with it at the place that I work right now. But I would say, you know, really, it starts with a sense of knowing who you are first. I think that understanding, hearing examples, understanding what empathy looks like, understanding how, how it feels to have an empathetic conversation. Sometimes it just depends on what I'm doing with my work, but sometimes I will lead a conversation about empathy, and actually toss it back to the people I'm working with. “Do you think it can be taught?” And then we have, this kind of dialogue about, “Well what does it look like when you're doing it? How does it, how does it sound?” And we practice, actually, we do, you know, discussions and this is of course, part of design thinking and the design thinking philosophy is that you have, empathetic, interviews or dialogues with your customers. And, you know, it's just taking it, even back down to the work that I do with customers, it's like you can't solve for something that some pain that people are experiencing unless you go there with them and understand it. And you can't understand it if you're asking the wrong questions.  And so a lot of it has to do with really asking the right questions.   Katty: Yeah absolutely and I think that sometimes, just as human beings we don't necessarily listen to connect, we're listening to solve. So our brain is thinking fast about what else should I ask next versus just hearing what somebody is saying.   Sarah: Absolutely, so I mean and I'm guilty of this too. My husband will tell you I am totally guilty of this, but I think that you know, being intentional I think it's another thing that's really important. I saw this show on the Life of the Buddha, once on our public television, here in the San Francisco Bay area. And there was a point where the speaker was saying you have to pay attention. Pay attention. And so I think again, bringing it back to mindfulness. What kind of conversation are we having right now? Are we having a conversation so that there is an even exchange? Are you listening so that I can just hear you and not provide a solution? What are we actually doing? And I think that that's, a hard thing to do but I think it's really necessary if we want to connect with people and learn, learn this as a skill to be better in tomorrow's workforce really.    Katty: Yeah, absolutely. I think you know that I'm fairly involved with the Entrepreneurs Organization, and when we come into our small groups with fellow entrepreneurs, that's exactly what we do, we actually keep problem-solving at bay. We don't come together to problem-solve from giving advisory, being in an advisory capacity. We come to the listen, really understanding and knowing that the person probably has the answer within them somewhere.  Sarah: Yes!   Katty: Right?   Sarah: That's right.    Katty: And just trying to be there and be present with them, maybe experience, share if it makes sense. But really just to be there and listen and have them kind of come to that, that conclusion for themselves. It's hard!   Sarah: It's totally hard! Yeah, absolutely. And you know, I think that for me -- I'm very, very fortunate because I'm also a certified coach, and I was lucky enough to get certified through the NeuroLeadership Institute, which is a group that really studies how the brain reacts. That's where you know relatedness comes in. That's a social threat that the brain responds to negatively. So I learned all this stuff about how our brains work, and what you're saying is so true, I think, you know, I learned that in my coaching, training, and practices. People know what they need to do most of the time. It's just about facilitating that process and so I think personally that's one of the most rewarding things to see whether you're managing people or you're coaching somebody or you're volunteering with an entrepreneurial organization. To understand that you're just a facilitator, you're not there to give the answer.    Katty: How do we bring that back to the interviewing environments?   Sarah: So interviewing for talent, you know, when we're bringing talent on board. Yeah, I think that it comes back to the kind of conversation that you're having right? So, really, in that kind of context, it's-- you're wanting to hear about the experiences that people are having. And, you know, it is such a challenge sometimes to not sound like a robot. And say, “Well, tell me about a time? Tell me about a time? Tell me about another time?” But really, I think that showing genuine interest, asking a question saying, “And how was that for you? What was the outcome?” You know, asking kind of those, those follow-on questions, and again it's not looking at my list of questions and knowing that I have to get through eight or nine before the interview ends. It's understanding what you generally need to get out of the conversation. And for me this is what I work with clients in a coaching situation it's, you ask one question that is definitely open, and then just dive in and go there with them, and it is so much fun, you know, I mean you have to keep track of time for sure. But really just being very very curious about that experience that someone is telling you about. And, “So who would you have to work with on that?” And it was that difficult when you had to work different time zones and it was just really getting into the weeds with somebody about their experience, and they'll tell you, probably more than you thought you would ever get.   Katty: Yeah, absolutely. One of my favorite questions is just to ask candidates on the creative side; what projects they're most proud of, and why?  And just that pride just shines through and they talk about what they created and who they worked with and how they overcame the challenges and then it becomes a story.    Sarah: Yes. Yes, and isn't that what we're looking to do? Is find the stories. Yeah, yeah absolutely.   Katty: Love that. So, speaking of stories and stories that companies tell, you know, really as it pertains to their core values and the stories of how they present themselves. Can you talk a little bit about just culture and core values and how the two of them play a role in hiring, as well as onboarding someone?   Sarah: Yeah, I think hiring onboarding and I would even pull it through to say, you know the whole employee experience, including how people perform and how they show up every day, how they treat their co-workers, how they treat their customers, and then how they off-board. You know, I think that that's a thread, the values thread that you can pull all the way through. I'll give you an example. Actually, I'll give you a couple of examples. Many years ago, when I was working at San Jose State University. We were starting a whole onboarding program and we had a conversation with each other as we were creating the program about our values. And it's like how do you teach values that you know in a way that it's not going to feel heavy-handed and in a way that people can actually live these values? And what we used to do was, which I thought was great. We worked with a company called ITS. It was a great company to help us think through how to do this. Was talking about our values, but we didn't just talk about the values we had discussion about how that would show up, how that shows up for people in, you know, in general. And then really having a discussion about how, and I found this to be true in my personal life. I would say you know as James Williams says in the book that I'm reading about attention, as he talks about, he calls it Starlight. So as we understand our Starlight, our guiding principles. Then really, what follows is easier, you know, when we have to make those decisions. So, when I'm hiring somebody if I know what I need to be looking for and showing up in a candidate. That will be much easier. That's going to give me a lot of information when I'm onboarding again, reinforcing those values but making sure it's very important that people understand that if they're living by our values as an organization. It's going to make their lives a lot easier when they have to make decisions. Because we want people to be empowered to make decisions, and we can't make every single decision for each other. It's just impossible and so I think it becomes a framework that you can use to make sure that people are able to say okay well if this is the decision and I know my value is empathy. Then, this is how I'm going to approach solving this decision on my own. So I think that that's, you know, that's, definitely part of it. And I think that you know, again, you can see it in hiring so there are a lot of really cool assessments now that if you define your values, you can actually have candidates take assessments that will, you know, show you basically where there is opportunity to grow. And where there's a definite match for your core values as an organization. But I think even without you know in a fancy assessment, you can just ask questions about values and organizational values. Even if I'm the head of a department, and I want to understand if someone's going to work well for my personal values, you can always ask about that as well. And then to the extent that there is resonation in the conversation, I think you'll understand to what extent there's a connection point. And then again of course, throughout the employee lifecycle and the employee experience, reign those values and so that's not just you know when you hire and then onboard, it has to continue to live. Otherwise, it does feel really empty, and it's not going to resonate with people when you bring it up once a year during performance, right.   Katty: Yeah absolutely, and it doesn't work if it's just a plaque on the wall with the words.    Sarah: Totally! Oh yeah yeah. I think about it. That's kind of the worst way to do it, right?    Katty: Yeah. Yeah, I think, you know, it's interesting how your values just show up on a daily basis. I think about Artisan's core values and one of our values is agility. And I can say during this pandemic if it hadn't been for that one core value to really make us be agile and just think differently and go with the flow because it was just really really difficult. Knowing that a particular path that we had planned for 2020 and didn't end up being that path. So, just to recognize where those core values are showing up I think it's important.   Sarah: I think, I think you're totally right there, and I think the other piece of that is to highlight. You know, we wouldn't have chosen these core values unless we knew that to be successful in this organization, these are the ones that you need to display, right? or I know personally, you know, where I work agility is one of our core values, too. I personally know that if I'm not agile or if I don't demonstrate agility in my thinking and flexibility because I think that's part of it, right? I'm gonna have a really hard time. And so I think that it's an indicator I think when you're at a place and you're getting hired or you're going through interviews, you know, if it hasn't been mentioned yet, I would ask what the core values are. Because that will give you some information about to what extent you're going to be a fit for the organization. But yeah, absolutely. I think that that's a really important thing to think about. And then the organization, to the extent you can highlight opportunities to share with people, how people are successful so that it keeps it really top of mind for people.    Katty: Yeah. Important is to be able to highlight how those values are showing up for them, for sure. You touched upon something that I'd love to kind of dive deeper on, and that's the employee experience. I know I hear about user experience and customer experience all the time, I'd love to just kind of learn a little bit more about EX and what that world looks like.   Sarah: Yeah, yeah, totally. You know, I think this is a really exciting time. I think for this kind of piece of the discipline to come out. I say discipline, I think about HR traditionally has many disciplines. There's competition benefits there's recruiting, whatever it is. But then there's also, you know, an emerging place of employee experience. And it's not just in human resources, it's emerging in customer experience as well. It's emerging in all parts of organizations. And there's a research organization called Forrester that where I work we're involved with. And it's so cool because when I first started working with the CX team when I was still in human resources before I came over fully. My team and I were really just very involved in reading everything we could about employee experience and really understanding that there was such a strong connection between the employee experience and the customer experience. You know, you almost can't if you think about it, you almost can't separate them. And so I had just kind of dipped my toe in the water and asked Forrester, a little bit about this, and they had a lot of articles and research that they had done on this. And you know, it was really, really great to read that there are different organizations at different steps in their maturity around linking EX to CX. But you know, I think it starts with, you know -- we all talk about the customer experience or CX and, you know, sometimes we'll do some dream mapping which really goes through tracking, maybe points in a customer's journey with us. When are they going to be, when are they going to be more delighted and less divided at different points in time? And I think that we really should be doing this with employee experience as well. Is tracking, you know, my team did it actually with the help of our CX team when I was still in human resources. So let's talk about onboarding and let's talk about the employee their first, you know, six months to a year. Let's track some of those key points in time where they're either going to make a decision or something is going to dawn on them and let's talk about whether that's a magic moment or a tragic moment. And let's talk about why, and let's look at those tragic moments and see what we can do about it. So I think you can approach it in very much the same way but I think that would be really cool. And, you know, I'm sure there's organizations out there doing this but, you know, how do we kind of overlap that employee lifecycle with something that a customer is going through. And, you know, if there's a point of time when a customer really needs something and our employees really need the same information and can't get it to the customer. That's when things can fall apart, right? You kind of start to see some weak links there in the process and so I think it's part, you know process reengineering part total creativity because you're looking at a journey, and you're seeing what options there might be to make it better. But there's also a lot of empathy that's required and necessary for something like this.   Katty: I love that, and really just looking at-- because you're right, the employee journey, really, as our internal clients. Right. And, you know, making sure that we're giving it as much emphasis, if not more because the employee journey isn't a positive one, then it's gonna manifest itself externally.    Sarah: Absolutely, absolutely. Sometimes it happens where you're--I had this happen to me maybe a month ago, where I had someone on the other end of the phone say, “Yeah, you know, I'm just going to tell you right now just for full transparency, you know, we're giving you this. This gift card because you had a really bad experience, I would cash it in in the next two weeks just saying.” And I'm like, Oh my gosh, what is happening for the employee, what is happening at this company where they have to make you feel compelled to do something? And so, I think that's absolutely true and I'm never going to buy from that company again. And it's not the employees' fault but something is broken. And I think that is just you know I wouldn't-- I think that's an extreme example, but I think that these things come up, you know, when people are overwhelmed. Because their employee experience is such that they don't have any balance, then they're not going to answer customer inquiries, or there's going to be absenteeism because they're getting sick or whatever it is, right? I mean it's so interconnected and I think that we're just really starting to learn about the connection to the CX, the customer experience, right now. So it's an exciting time.   Katty: Yeah, absolutely, and just the customer experience, the employee experience. And I think internally how we could tie that back to coaching and mentoring and making sure that, that employee journey is one that is on a growth trajectory. That there are opportunities that we can look internally at our existing teams to see how they can spread their wings and grow. It's really important.   Sarah:  It is, it is. And I think that this kind of comes back to that point in time where you-- Everybody's looking for a personalized experience now it's just the world we live in, right? And so, I think that the challenge for people who are managing other people. I know it's a challenge for me when I manage people. Is how do I make sure that everybody gets what they need? Whether it's you know, a personal development plan, or maybe somebody just needs more of a mentor in a specific area, you know it's so much easier to do a one size fits all. But I think that's where you can tie it back to empathy because if you actually recognize your employees as people, it becomes a little bit more natural. Because you're going to remember, you know, and we start looking at a span of control where you're, you know, managing a team or 20 employees of course gets harder. But when you're managing a small team, I think that it's really important, more important, even to get to know them as people when you're talking about growth, because everybody needs something different.   Katty: Yeah, absolutely. You talked about assessments, I'd love to dig into that a little bit more. We use StrengthsFinder here at Artisan. My husband's actually as StrengthsFinder coach. So I have a lucky assessment, you know, professional that can help us administer this, but I find that ever since we started doing this, I found it so eye-opening. And just in terms of my own understanding of myself and how I react to particular things or how I, you know, maybe I should be paying more attention to XYZ because it's important to my employees because their strengths rely on that. Can you share a little bit more about assessments, is there one that you're a big fan of, do you recommend companies to use different kinds of assessments?   Sarah: Yeah, I mean StrengthsFinder is great, number one. I love StrengthsFinder and of course, there are so many assessments now I mean I could tell you maybe just like a fraction of the ones that I've worked with because there's so many that you can choose from. I would say, you know, it depends on what you're trying to do with the assessment. So you know, for example with Myers Briggs, obviously you want to be very careful that you're not making hiring decisions because it hasn't been validated for hiring decisions. So I guess that would be the one thing that I would say is if you're wanting to look at exploring assessments, just make sure that it's been validated for hiring and probably want to validate for hiring at your company just to make it legally defensible. I think that from just an overall good development, I think again, Strengths Finder is awesome. One that we use right now is called Outmatch. And you know, I say we, but you know we at the company I work for, and that assessment is kind of like you have to go through a discovery process. It's validating because it's for hiring and development. So, that's where they look at your core values, and they look at the things that are important to do well at the company. And really, there's an assessment again-- it's been validated for hiring. So we give it to employees who come through the organization, and it is a data point. It's not the data point, but it's one thing to think about as we're making decisions. And I think the really cool thing about it though is that you can also not have the person retake the assessment but you can run it again when they're an employee for development. So that's pretty cool. You know and I think that there are just lots of other assessments but I think that there are also lots of other ways to do self-assessment, you know. There are lots of frameworks that you can use, again, I think it just depends on how you're going to use it. If it's for development, I think there's a little bit more flexibility, as long as there aren't implications for performance management, again they're all these rules, right? But I think that you know, Frameworks are really great too. There's, there's another one that I was actually just thinking about this morning, called the TKI and that's the Thomas Killman conflict modes instrument. Which is a really great one, and it's not necessarily, you know, to give to warring factions, you know you don't give it to different departments that are having problems but you give it to individuals. You know I've done this in workshops where we look at --it's kind of a proactive way to look at the way that you approach conflict. And so you may be less assertive, and you may, you know have a different style than someone who's more assertive and it really just teaches you how to recognize that, and then what to do about it, and how to develop in that area because I think that, you know, and again, this is like when we teach you to know how to how to actively listen. The people who are like me and super chatty. You know we may be more extroverted and may get our ideas heard a little bit more than someone who is, is maybe just going to kind of wait, think about it before they chime in, and then it might be too late. So conflict is not necessarily not getting along, it's really how do I get along in the world of all these different ways of having different needs in terms of asserting ideas.    Katty: Yeah, I love that, because really what we're talking about is self-discovery really more than anything else is. And that's why I mentioned StrengthFinders, we don't use it for hiring. It's really more for communication. It's like, what are our communication styles? Are you high on communication? Are you high on empathy? Just having an understanding amongst one another. But surely, I think all of these assessments and Frameworks is a good benchmark just for us to learn a little bit more about who we are.    Sarah: Totally. Yeah absolutely and, you know, I think that you can find good assessments, just like you can find bad assessments online and so if someone is just dipping their toe in the water for the first time I would just look for something that's been validated and that's reliable like StrengthsFinder. You know if you're going to use Myers Briggs have someone who's qualified to deliver it and don't do an online assessment. You know, just that kind of thing I think a little of that goes a long way but I think you're absolutely right. It's more about self-discovery and, “Okay so this is what it is. And now what am I going to do about it?”   Katty: Yeah, absolutely, absolutely. Well, Sarah, I want to thank you for the time that you've taken to be here with us and share your insight about culture and core values, and the employee experience. I think all of it is just so powerful in terms of making sure that we're cultivating culture, in our companies whether it's in a remote setting or one day we'll be back in person. But I think that the key things of kind of really understanding that communication piece and that empathy piece is so valuable to hear about. Is there anything else you want to add before we part ways?   Sarah: No, I think that we've covered it. I think that you know, I would just reiterate that I guess-- Well yes, there is one thing. I guess I think about just the world of work, but it's really the world at large. You know how we're relating to each other as people. I think I'm starting to see evidence that there's a little bit of a turn happening where we're not so polarized. Maybe just a little bit of a peek of hope that you know again I think that empathy and understanding each other better and not as numbers and demonstrating curiosity I think for me is how we're going to get to healing, you know, whether it's you know, two people having conflict or country or different parts of the world. So I think it's just been great talking to you and it's been great to kind of reflect on this for myself so thank you very much.   Thank you for tuning in to this episode of The Artisan Podcast. This podcast is brought to you by Artisan Creative, a staffing and recruitment firm specializing in creative, marketing, and digital talents. You can find us online, at artisancreative.com or via social channels @artisancreative. We look forward to connecting.  

Where most people put their job title on their LinkedIn profile, Candice Crane has this - "People Strategist, Transformation Leader, Speaker. "  Her focus is on strategic organizational development. She can reduce turnover and engage employees in challenging environments. The retail side of the auto industry is certainly challenging. As you'll hear in the podcast, many of the leaders in dealerships came to the industry straight out of college, or worked their way up from the Sales side. Most were never around best practice in professional business environments. Candice Crane is looking to change her industry from the inside out. While she's doing that, some of the more aware auto retailers are beginning to accept certain changes. Selling process - buying a car can take an entire day. That's not consumer friendly.Technology - the smart dealers realize that parts of the car buying process can happen before they come to a dealership, if they have to come to the dealership at all. Generational changes for employees - Auto Dealers who started their career in the “Go-Go 80s” must adapt to the changing views of work/life balance. 

We are in the middle of the digital transformation process in each industry. What does it look like in the oil and gas sector?Our guest Qasir Hussain, Digital Transformation Director, has made an unusual switch in his career - from healthcare to oil & gas industry.He shares his unique viewpoint on digital transformation as the common theme across both industries.Qasir's practical lessons can help companies in any sector break through!Tune in to learn:- What kind of digital transformation is the oil and gas industry facing- The 3 main area in Digital transformation Ecosystem- What is the role of a leader's empathy in organizational change- How to move away from reactive maintenance towards proactive maintenanceTIMESTAMPS:2:43 Relevance of digital transformation today7:17 Work philosophy10:27 The role of Digital Transformation Leader11:34 Switch from Healthcare to Oil and gas industry14:18 Explaining Digital transformation18:35 Misconceptions about Digital transformation20:20 Digital transformation in Oil and gas industry26:37 The use of Digital Twins technology28:19 Challenges in Oil and gas that can be solved with Digital29:20 Biggest risks faced by the Oil and gas industry32:13 Opportunity costs in procurement and construction phases35:10 Coping with Demand shock due to COVID-1937:15 The Future of Oil and gas in the post-COVID-19 world 39:47 The importance of empathy in leadership44:02 Building relationships with people in your organization44:46 The ECOSYSTEM (3 main phases) of any Digital transformation48:55 Introducing proof of concept: How to avoid mega failures54:09 Why digital transformations failEnjoy! #thechangepodcastHost: Vuk ZlatarovGuest: Qasir HussainProduction: Creitive (https://www.creitive.com) & Evans Media (https://evansmedia.net)Follow our guest:Linkedin: https://www.linkedin.com/in/qasirhussain/Keep up with us:Website: https://www.thechangevlog.com/SoundCloud: https://soundcloud.com/the-change-85233361Instagram: https://www.instagram.com/thechangepodcast_/LinkedIn: https://www.linkedin.com/company/14046009/YouTube: https://www.youtube.com/channel/UCljVNGzXNBZSI-Wfi2jbdow?view_as=subscriberFacebook: https://www.facebook.com/TheChangePod

In this episode #43, the host Naveen Samala interacted with another guest Melvin. With over 20 years of experience in the IT Industry, Melvin Mamidi is a strong leader in the computer networking function. Melvin did Bachelors in Electrical Engineering and did his Post Graduate Certificate in General Management (PGCGM) from IIM, Kozhikode. Melvin is a certified Project Management Professional, PMP.   Coming to his key achievements, he was a Founding Member of Special Interest Group (SIG) in Project Management in ADP and also Led Innovation Focus Group in ADP.   At present, he is serving as a Transformation Leader in a Product based company in Hyderabad.   With his vast experience, let us get Melvin's views on this important topic of Computer Networking.    Whenever I hear about Networking, I remember a quote which our CTO mentioned during my early career days “Opposite of Networking is Not Working”.   Network is the backbone of the Information Technology Industry and touches almost every industry. Imagine a day when you don't have access to the internet.    Network team plays a very vital role in any enterprise, they keep themselves awake to keep the network up and running all the times. Listen to Melvin's Journey & Tips on: Melvin's Career Journey Roles/Positions in Computer Networking Career Path in Computer Networking Certifications in networking(CCNA, CCNP, CCIE) How to land in a Networking Job Career Transformation Journey Tips for Students & Young professionals Melvin's LinkedIn Profile: https://www.linkedin.com/in/melvinmamidi/ Enjoy the episode! Do not forget to share your suggestions or feedback at theguidingvoice4u@gmail.com or by messaging at +91 9494 587 187  Subscribe to our YouTube Channel: https://www.youtube.com/c/TheGuidingVoice Also, follow The Guiding Voice on Social Media: LinkedIn: https://www.linkedin.com/company/theguidingvoice Facebook: http://facebook.com/theguidingvoice4u Twitter: http://twitter.com/guidingvoice Instagram: https://www.instagram.com/theguidingvoice4u/ Pinterest: https://in.pinterest.com/theguidingvoice4u/pins/  #CCNA #computernetworking #CCNA #CCNP #CCIE #careerguidance, #mentorship, #careerpath, #progression, #management, #leadership, #crisis, #job, #midcareer, #youngprofessionals, #careergraph, #TGV, #theguidingvoice  

In these challenging times, many leaders are questioning the need to invest in Customer Experience. Kunal Chopra shares 4 recent examples that showcase the rapid return on investment in key Customer Experience initiatives and shares some ideas on areas to focus on to maximize value. If you are looking for ideas to maximize the return on investment for key customer experience initiatives, you need to tune in to this episode! Kunal is a collaborative and results oriented Management Consultant and Transformation Leader. His expertise in Client Centric end-to-end optimization and transformation has been demonstrated in the successful delivery of multiple high impact initiatives for global organizations. With a focus on enabling enhanced client experience delivery, Kunal has optimized complete service delivery models to enhance service, and profitability while mitigating risk by leveraging data, technology, process, human capital and risk management. Collectively he has delivered over $100 million in tangible business benefits for his clients. Listen more episodes at https://thecustomer.guru/ Powered By Propulo Consulting: https://propulo.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

"The young people who do take a little bit of a different path have an interesting story but demonstrate that proficiency and street smarts as well as book smarts they are really highly valued" If you like an interesting story and a jungle-gym like career journey, definitely give this episode a listen. From college athlete to investment banking to running and growing a spirit program to high level strategy and transformation in financial services, Katie has not only done it all but learned all the things along the way. She discusses mentorship and how you can not only be mentored but become a mentor. Katie provides insight into her our story but also how you too can have impact in your work. This is a MUST listen! Then go tell Katie how much you loved it!

Today, I'm with Joost De Jonge. A seasoned leader in innovation, culture and transformation, Joost has an impressive and diverse background working in change management.

Hart Mauritz is the ex-Head of Digital Business Transformation at Altus Group. Hart has been a digital and innovation leader for most of his career, with his most recent focus in the real estate sector. He now heads up his own transformation consultancy.  

Do you have a big unyielding dream that you know you were meant to bring to life? Liz Forkin Bohannon is the co-founder and co-CEO of Sseko Designs and the author of Beginner's Pluck: Build Your Life of Purpose and Impact Now. Sseko Designs is a socially conscious fashion brand that works to educate and empower women across the globe. By providing employment and educational opportunities, Sseko enables women in East Africa to continue their education and become leaders in their country and our world. Liz and the Sseko story has been featured in dozens of publications including: Vogue Magazine, Redbook Magazine, O Magazine, Inc, Fortune and others. Sseko has appeared on national broadcasts including ABC's Shark Tank and Good Morning America.  Among other notable honors, Liz was recently named a top three Transformation Leader by John Maxwell, Forbes listed her as a top 20 public speaker in the U.S. and Bloomberg Businessweek named Sseko as a top social enterprise. Liz lives in Portland, Oregon where her and her husband and company co-founder Ben run Sseko and raise their two sons. In this episode, Liz explains what led to her personal and professional successes including owning her inner beginner. We should all feel like a beginner; if we start feeling like an expert, then we aren't growing. Plus, Liz dives deep into her story and reveals why we need to honor even our smallest dreams. In this Episode You'll Learn:  All about today's guest, Liz Forkin Bohannon [ 0:30 ] About Beginner's Pluck: Build Your Life of Purpose and Impact Now [ 7:20 ] Why we should always feel like a beginner [ 14:30 ] How to give ourselves permission [ 19:40 ] About Sseko Designs [ 25:45 ] Why we need to own our average [ 37:00 ] About the importance of community [ 45:30 ] The impact behind Sseko Designs [ 52:00 ] What Liz would tell a former version of herself [ 64:40 ]   Soul Shifting Quotes:  “Reward yourself when you feel imposter syndrome.” “It's okay to start with a small dream.” “Don't wait for the invite.” “Because we're average, we're probably going to fail a million times.” “We are all struggling with the same beliefs about ourselves.” Links Mentioned:  Learn my 7 Secrets to Uplevel Your Brand & Land Your Dream Clients  Grab your FREE training, How to Call in Your Tribe + Create Content that Converts  Read Beginner's Pluck: Build Your Life of Purpose and Impact Now Learn more about Liz and Sseko Designs at her website: https://ssekodesigns.com and be sure to follow her on Instagram: @ssekodesigns Tag me in your big shifts + takeaways: @amberlilyestrom    Did you hear something you loved here today?! Leave a Review + Subscribe via iTunes  Listen on Spotify   

Liz Forkin Bohannon is the co-founder and co-CEO of Sseko Designs and the author of Beginner's Pluck: Build your life of purpose, passion and impact now. Sseko Designs is a socially conscious fashion brand that works to educate and empower women across the globe. By providing employment and educational opportunities, Sseko enables women in East Africa to continue their education and become leaders in their country and our world. The Sseko story has been featured in dozens of publications including: Vogue Magazine, Redbook Magazine, O Magazine, Inc, Fortune and others. Sseko has appeared on national broadcasts including ABC's Shark Tank and Good Morning America. Among other notable honors, Liz was recently named a top three Transformation Leader by John Maxwell, Forbes listed her as a top 20 public speaker in the U.S. and Bloomberg Businessweek named Sseko as a top social enterprise. You can find Liz + Beginner's Pluck online at http://lizbohannon.co/beginners-pluck/ and on Instagram @lizbohannon.

We can change the world one day, one decision, and one woman – sister – at a time. You will be inspired to hear details about one woman's journey to break free from the past, boldly claim a new present, while building the bridge to a powerful future. When we each turn on our internal light, the world becomes brighter for us all.

Conversation with Arti Sahgal, a Senior Digital Marketing and Transformation Leader at one of the world's largest beer companies, a tech entrepreneur, and a subject matter expert at digital transformation and eCommerce demand generation

What role does leadership play in having the ability to change our work lives? Our twenty-second episode on The BTN Podcast is with Jardena London, Transformation Leader at Rosetta Technology, on work life balance and the importance of being happy at work. She talks about agility, work life balance and how process do not necessarily work with people. “They're letting their world control them.” Links: David Marquet - https://www.fastcompany.com/1843334/submarine-captain-power-leadership-language Robert Greenleaf - Servant Leadership - https://www.rosettatg.com/blogtoon/2018/4/30/servant-leadership-the-duty-to-serve?rq=robert%20 Sears bankruptcy - https://www.bbc.co.uk/news/business-45859722 Visit Us: www.thebtn.tv/join Join the Conversation: www.linkedin.com/company/the-busi…rmation-network/ Follow Us: twitter.com/TheBusinessTN