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An Anfield Wrap special, Neil Atkinson sits down for a chat with Theatre Director Philip Breen to talk about 'Red or Dead' the stage adaptation of David Peace's novel about Bill Shankly. Red or Dead, starring Peter Mullen, is currently showing at The Royal Court Theatre with some seats still available and runs until the 19th April with tickets still available on this link - https://liverpoolsroyalcourt.com/main_stage/red-or-dead/ Subscribe to The Anfield Wrap for more on Liverpool's 24/25 season… Learn more about your ad choices. Visit podcastchoices.com/adchoices
Stefan Surrat of Dragon Peak Publishing (https://www.dragonpeakpublishing.com/) joins me to talk about Conventions in 2025, and his crowdfunding success and approaches. And another Metal Minute! Remember the Filthy Fifteen? Check out his latest Crowdfunding Venture - The Conquest of Chaos on Backerkit https://www.backerkit.com/c/projects/dragon-peak-publishing/the-conquest-of-chaos-a-level-0-5-dcc-campaign Stefan will also be at PeliCON. If you are in the Galveston Area, check it out! https://tabletop.events/conventions/the-pelicon-2025 We also talked about a couple cool DCC products: Academia Arcana RPG https://www.drivethrurpg.com/en/product/445345/academia-arcana-rpg-ashcan-edition-dungeon-crawl-classics-dcc and Dungeon Dwelling Creatures https://www.drivethrurpg.com/en/product/502566/dungeon-dwelling-creatures-quick-start-rules Both are Quickstarts on DTRPG. Today's clip art is the add for the Conquest of Chaos with the cover art done by Peter Mullen . You can send me a message (voice or text) via a DM on Discord, as an attachment to my email (gmologist@gmail.com) or to my Speakpipe account: https://www.speakpipe.com/TheGmologistPresents
In this episode of TOP CMO, Ben Kaplan sits down with Peter Mullen, Chief Marketing Officer at Interactions, to explore the dynamic intersection of artificial intelligence and customer experience. As a seasoned leader in FinTech, CX SaaS, and ad tech, Peter brings a wealth of knowledge from his roles at Comcast, PayActive, and Netflix. They delve into the transformative impact of generative AI on marketing strategies and customer interactions, emphasizing the balance between AI-driven efficiency and authentic human connection. Discover how Interactions leverages AI to deliver seamless, white-glove customer experiences and learn practical insights for marketers navigating this rapidly evolving landscape. Tune in for a thought-provoking conversation on the future of AI in marketing and the importance of trust and authenticity in brand messaging.
Guiding you through the world of growth, performance marketing, and partner marketing.We sit down with growth and marketing leaders to share tests and lessons learned in business and life.Host: Tye DeGrangeGuest: Peter MullenHype man & Announcer: John Potito
It's 2006, and Steven has graduated from Bath Spa University UK. Inspired by Peter Mullen's film The Magdalene Sisters, Steven is fascinated by the story of the Magdalene Laundries. However, one quick Google search by Steven changes everything. Hosted on Acast. See acast.com/privacy for more information.
In this episode, I answer messages from Jason Connerley of Nerd's RPG Variety Cast, Michael of Mirke the Meek, and Karl Rodriguez of The GMologist Presents… I take a very brief look at a bunch of RPG books I picked up this year including Modiphius's The Troubleshooters RPG, Zedeck Siew and Munkao's Reach of the Roach God, Luka Rejec's UltraViolet Grasslands 2E, Ben Milton's Knave Second Edition, Chris McDowall's Mythic Bastionland, Limitron's Pirate Borg, Jason Sholtis' Dungeon Dozen Vol. 2, Monty Cook's The Weird, and Skerples' Monster Overhaul. Honourable mentions: Free League's Vaesen and Dragonbane, Johan Egerkrans, Peter Mullen, and Yochai Gal's Cairn 2E. Music by Timothy J. Drennon "Warning" by Lieren of Updates From the Middle of Nowhere Leave me an audio message via https://www.speakpipe.com/KeepOffTheBorderlands You can email me at spencer.freethrall@gmail.comSubscribe to my newsletter The Stochasium You can find me in a bunch of other places here https://freethrall.carrd.coYou can also find me on Discord by searching for FreeThrall/KeepOffTheBorderlands#7623 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit freethrall.substack.com
Enhancing Customer Support Efficiency with AI and Human Collaboration Shep Hyken interviews Peter Mullen, Chief Marketing Officer of Interactions. He talks about the power of AI in customer service and the benefits of integrating human support when necessary. Top Takeaways: Conversational AI technology, powered by artificial intelligence, has revolutionized customer support by providing efficient and personalized assistance to customers. This technology can understand customers' queries, provide relevant answers, and guide them toward a resolution. Combining AI and human agents can create a seamless and effective customer experience. When AI detects that a customer is not getting the desired answer or experiencing difficulties, it can seamlessly transfer the conversation to a human agent who can provide further assistance. This collaboration between AI and humans can reduce customer frustration and lead to quicker problem resolution. Conversational AI solutions can be beneficial in voice-led customer interactions. By recognizing ambient noise, heavy accents, or other challenges, AI can identify when a customer's intentions may not be fully understood. In such cases, the conversation can be seamlessly transferred to a human agent, minimizing any disruption in the customer experience. By automating routine inquiries and tasks, AI allows human agents to focus on more complex or specialized customer needs. This allows contact centers to handle more inquiries while maintaining service quality. Conversational AI technology has the potential to improve customer satisfaction by reducing the number of interactions required to solve a problem. Studies show that customers often become frustrated after a few unsuccessful attempts to resolve an issue. Therefore, companies that can address customer concerns with fewer engagements will likely see higher customer satisfaction rates. Plus, Shep and Peter answer the question: Will AI take away jobs? Tune in! Quote: “Generative AI has brought about a mix of excitement, fear, and confusion since the beginning. When we emphasize the importance of involving humans, it helps us anchor ourselves as we move forward.” About: Peter Mullen is the Chief Marketing Officer of Interactions, a company specializing intelligent virtual assistants and conversational AI. He is a seasoned marketing executive with 20 years of experience. Before his role at Interactions, he also held prominent marketing and communications roles at VXI Global Solutions, Comcast, and Netflix. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
Crime is in the air this week, so who better to draft in than the queen of crime, Steph Seelan? Steph holds down the fort for Kay (on holiday, typical) as we find trouble at the gym with Mrs Sidhu Investigates on Drama, a villainous Peter Mullen after his money in Payback on ITV, and a teen drama about reintegrating into secondary school life with Everything Now on Netflix. Plus Morven Christie drops by to talk to Boydy, and we mull over the most magnetic actors on screen (who are then placed into a bucket, for reasons).
Peter Mullen brings more than two decades of marketing leadership to his role as Interactions' CMO. Previously, he was Senior Vice President of Marketing at Payactiv, where he led customer success marketing, lead-gen programming, customer acquisition, product marketing and more. Prior, he held prominent marketing and communications roles at VXI Global Solutions, Comcast and Netflix. Questions • We always like to give our guests an opportunity to share in their own words, a little bit about your journey, how it is that you got to where you are today. • So, you are currently the CMO of Conversational AI at Interactions, correct? • Seeing that you work at an organisation that you're dealing with troubleshooting of customers challenges on a daily basis, could you share with us maybe one or two success stories that you've had with clients? And you know what the impact has been for their business as a result of your approach and methodology? • How do you maintain the human touch even though you're using AI and how impactful has that been for your clients? • What would be two to three things that you would recommend that they need to focus on for the latter part of 2023, preparing for 2024, in order to ensure that they stay relevant, and they're able to hopefully do a better job than their competition? • Could you also share with our listeners what's the one online resource, tool, website or app that you absolutely can't live without in your business? • Could you also share with our listeners maybe one or two books that have had the biggest impact on you, it could be a book that you read recently, or even one that you read a very long time ago, but still has had a great impact on you. • Could you also share with our listeners what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. • Where can listeners find you online? • Now, before we wrap our episodes up, we always like to ask our guests in times of adversity or challenge, do you have a quote that you would use or revert back to, to kind of help you to get you back on track if for any reason you got derailed or you felt demotivated or you just got off the course of what you were doing? Do you have one of those? Highlights Peter's Journey Peter shared that he lives in Silicon Valley. He's been doing marketing for more than 20 years, which means he had the opportunity to arrive in Silicon Valley just as the internet was becoming massively adopted across the world and began to change everything. His background is as a journalist, and more on the liberal arts side of things. So, for him, his journey was one of spending several years moving into the tech world, and really focusing on narratives, how do we tell the stories about the great things that we're building? How do we make it understandable, digestible? And ultimately, what type of impact can we bring to people in many cases who are seeing things for the first time? And Netflix was a defining moment where they reinvented how the world gains its entertainment, with all the beautiful personalization and customization. Throughout the career, his journey has been sitting in that intersection of new ideas, new technology, making it explainable to people, and how the CX element has come in in the last decade is really simple. What he discovered was that we could build the greatest things in the world, we could communicate in the best way. But if it was not embraced by CX, if CX was not leading how we presented that to the rest of the world, we would stall. So, for the past decade, his focus has been in the CX world, working in all elements from BPO's, from contact centres, and right now with a wonderful technology company that helps provide better digital experiences for customers around the world. What is Interactions? Me: So, you are currently the CMO of Conversational AI at Interactions, correct? Peter confirmed, correct. It's a really simple explanation of who they are and what they do. They are the digital front door for the brands around the world that care the most about that first front door experience. They lead with voice and what that means is that when millions of people call into any of these brands, they start their conversations with, “How may I help you today?” They have AI, plus human in the loop, it's unique, they're the only ones who do that. And it enables the customers to speak in their natural language, ask natural questions and all of their technology processes that really efficiently. The outcome and what that means for millions of call centre agents and businesses alike, is that they have customers that are more satisfied, they're having better experiences without the friction and when they ultimately have to talk to an agent in a human experience when that's necessary, they are further along the customer journey and it's a quicker resolution, so that adds to operational efficient in a significant way. What Has Been the Impact for a Business as a Result of Your Approach and Methodology? Me: So, seeing that you work at an organization that you're dealing with troubleshooting of customers challenges on a daily basis, could you share with us maybe one or two success stories that you've had with clients? And what the impact has been for their business as a result of your approach and methodology? Peter stated that it's a great question, he'll give two answers of examples. So, they work with one of the top five financial institutions in America, and a customer of that financial institution will call in with a lost credit card, they're able to process that fluidly and effectively without having to have a human agent engage on that. And in this sequence, this customer journey, they can actually with their digital technology and their AI cover over 40 different requests that the customer may have just on that simple one call in. They can do it all in one call, leading to an overall better customer experience. Another example, they work with one of the largest consumer technology companies in the world, they have outlets around the world, you can schedule an appointment at any one of them around the world, call up, talk to their automated assistant, reschedule it for any time, any date with different products that you want to come in and discuss and any different location in the world. Again, without ever having to talk to a human being that can be handled in mere minutes, with their solution, there's no hold time, no waiting in any way. And the processing is just effective and fluid for everybody. Me: Wow, no wait time, goodness me. Sounds like we need your company here in Kingston, Jamaica. Peter shared that they did a customer survey in the spring of US base consumers, what their biggest concerns and complaints were, this is no surprise, there are 77% of us who complain that wait times are the number one problem in customer service. If we could eliminate that one thing, let's even reduce it by half, the entire CX experience is transformational for the rest of the journey. Maintaining the Human Touch While Using AI and How Impactful Has That Been for Clients Me: Could you also share with us that as an organization, I know you mentioned that you're heavily into AI, but you're one of the few companies that also has a human touch that's integrated with the AI in your methodology and approach. How do you maintain the human touch even though you're using AI and how impactful has that been for your clients? Peter stated that first, he will just acknowledge this remarkable moment in time in the second half of 2023. We are all trying to figure out what to do with generative AI, the world truly changed in November of 2022 last year, when open AI debuted and everyone could see how powerful it was and it's only scratching the surface. So, he's had more than 100 customer conversations this year, he's been to more than a dozen events, walking the floors, talking to everybody. And AI is the number one word being spoken in all of those corridors. Number two word, however, is human, and this is really important because as all as these businesses around the world and all these people around the world are trying to figure out what the New World Order is going to be. The aspect of having the human touch, the human empathy, the human brain is absolutely essential. And we all have to acknowledge that the greatest computer for the foreseeable future is going to be the human brain, it is today, it will be over the next coming years. Let's see where it is in the next decade. But for now, let's use that as our baseline. Now his company is a company that was one of the OG's, the original gangsters of Conversational AI with an emphasis on the artificial part of it, the AI. They started 18 years ago, when they started 18 years ago, AI was not that good. So, from day one, they had put a human in the loop. What that means very functionally is if the technology cannot understand what the customer or the client is looking for, they've always had a human in the background ready to nudge the conversation forward. That agent he or she is not engaged in the whole conversation, but rather, will catch a snippet of the voice conversation or the text or the chat and be able to say, “Aha, this is what Yanique is trying to do, this is where she wants to go next in her journey flow.” And the agent will, as he said, nudge it forward. That's unique for what they do. So, they focus AI first, and about 90 plus percent of the time AI is all that's needed. But for that last 10,% it's essential that the human helps move it onward. And other companies today don't do it that way, other companies are typically starting with the human first and then augmenting AI on the back end for automation. Does that make sense? Me: Right? So, basically, you're saying because the human comes in at the tail end of the experience, you're able to have the resolution done quicker. Because now it's moved up, it's escalated, especially if it's something that can't be fixed that first point of contact. Peter stated that that's exactly right. If you think about the IVR, and the prompts that typically exist in many frontline solutions, the moment that we run into trouble, we get into a loop, or we can't move forward in a way we want, we start pressing zero, we start yelling for the agent, 33% of us swore at a robot last year, that just let you know just how peaked, he thinks that percentage is low, but it shows how peaked people are with their customer experience. And for what typically happens, as you know, as the first one or two engagements are okay, then it starts getting more complex, more layered, more nuanced, that's where a human can play this essential role of coming in and understanding what you want to do and then pushing it forward. Recommendations Companies Need to Focus on to Ensure They Stay Relevant and Do a Better Job Than Their Competition Me: Now, you mentioned that we're like halfway through 2023 and it's so true, a lot of us are looking to what's next, what's the next innovative, creative, exciting thing that my organization can do that would set me apart from my competition? So, if you were to give advice to our listeners that are tapping into this episode that are in the customer experience space, what would be two to three things that you would recommend that they need to focus on for the latter part of 2023, preparing for 2024, in order to ensure that they stay relevant, and they're able to hopefully do a better job than their competition? Peter stated so first, he wants to use the word he used earlier, which is baseline. He thinks it's really important to have a baseline understanding of what AI is doing, and what it's going to be doing over the next several years. His perspective and opinion is that it is much more significant than even any of us understand that this is truly a game changer that is going to impact every aspect of the customer contact centre world, customer experience itself, that's his baseline. Now, on top of that, here's another trend that is not just for the rest of this year, but essential to understand how fast it has changed the world. Personalization, and customization is transformational. You and I have had all of our behaviours changed by that incredible computer that we hold in our hand, we expect instant resolution, we expect customed and tailored experiences, AI then offers the solution for that expectation. Over time in the next several years, we're going to be able to automate, we're going to be able to speed up resolutions or experiences. And we're going to be able to customize and personalize those experiences, these are essential to understand as macro themes. And they're secular, which means they are long standing, it's not just going be a blip on our radar. So, if he's a young person in a contact centre, moving his way up, ambitious, he leans forward, he's thinking about how rapidly this can potentially impact and change the ecosystem that he works in today. So, as an individual, he's thinking to himself, how am I going to evolve and ride the wave in a way that will be beneficial for me, for my family, and for those around, there's tremendous opportunities. But it's absolutely essential to understand how big this is. If he's a business, so, now moving up the food chain a bit, he needs to be thinking about how AI can bring operational efficiency, improvement in Op X - operational expenses, and how we can truly automate and streamline my overall operations. And if he's that person, which many days he's talking to those people by the way, he's thinking to himself every day, how do I take the incredible human capital and the talent I have, and build solutions around them so that talent can be unlocked? You and I both know how much processing takes place, how much wrote automation occurs right now with human beings. Think about what it's going to mean as we can start to unlock all of that talent, because AI can put in the automation, freeing us up to do a lot more important and essential things which ultimately reinforces at that whole personalization opportunity back to the clients. App, Website or Tool that Peter Absolutely Can't Live Without in His Business When asked about an online resource that he cannot live without in his business, Peter stated that this will probably not surprise many people, he believes that Slack is absolutely a game changer for businesses today. So, the challenge that we have is that in the past three years, our worlds have turned upside down and we've gone hybrid, we've gone remote, we've gone back to the office, typically kicking and screaming in that case. It is a true challenge for business leaders to understand how do you effectively communicate with your teams in this new disrupted world. He'll give you one example. If you are a business that has veterans who have worked there for multiple years, they have a tonne of tribal knowledge, they also have positive relationships that they've formed over the years with each other, then you have now new people coming in who don't have any of those connections, they don't know where things even are. A tool like Slack has one beautiful element that he doesn't think is talked about enough. It enables you to process both business in real time, but it also enables you to process personality and more of the informality that used to take place in offices all the time, even a smiley face or a thumbs up is a different type of communication then you would have on email, you have on the phone. This type of connecting of the fabric is absolutely essential to be doing right now for business success. Books that Have Had the Biggest Impact on Peter When asked about books that have had the biggest impact, Peter shared that there's a book that is called Hooked: How to Build Habit-Forming Products by Nir Eyal. He's a Stanford Professor and this came out about a decade ago, Hooked is a very friendly, easy to read, B to C book, describing how to capture the curiosity of people online, typically using apps. It's simply how you build their confidence, which leads to trust, trust leads to engagement, engagement leads to loyalty and sales. And the reason that he's calling that out is because it is so darn simple. He keeps it on his bookshelf and reread it at least once a year simply to reinforce how important it is to build confidence and trust with a buyer no matter B2B, B2C, client, customer, anyone. Trust is the absolute currency of the next 20 years. What Peter is Really Excited About Now! When asked about something that he's excited about, Peter stated what a great question. So, he's going to speak about people and team for a second. It's been a rough 18 months for many of us, it's been a rough 3 or 4 years for many of us. He's really excited about how to think structurally about teams, think about this hybrid environment all of us are in and think about how to motivate groups of people to lift their heads above all of the different conflicting confusions and excitements and pressures that are hitting us to deliver good results. So, very specifically, he's using this year to think about how on a one to one and a one to few and a one to many, he can help the teams and the people around him optimize their own success. Me: And do you have some tools that you have in mind in getting that done? Are you kind of just still in the strategy phase? Peter stated that he believes that there is a tremendous power in having slogans and using those slogans repeatedly to help build momentum, build a movement, almost like a sports team. So, this year in 2023, from a team approach, which is one of the things that's very important to him, he has 3 of them. One is a zero to one mentality. And what that means and what he share with the team is that there are massive things that they are trying to change but if they take a quote, unquote, one, zero to one mentality, what it means is that they constantly want to think about start-up and start-up innovation. Take small steps forward, look at everything you're doing as going from nothing to something. And what that does is it enables you to have small fast wins. It enables you to appreciate those wins. And when you have setbacks, and we all do, it puts those setbacks in a framework that says they're minor and the next day we can move forward, that's zero to one. Second slogan is “Rungs on your ladder.” And he learned this by working at one of the top 20 largest BPO's in the world. It's incredible to him to think about nearshore, onshore and offshore, millions of folks who are moving up every day with their careers. And so, we focus a lot on rungs on your ladder, what's the right thing for you, wherever you are in your career stage to take the next step up. And they're very explicit with that on his team, every person knows what the rung on the ladder is for their teammate. That type of transparency means that they are a team all working together. The third one, and the third slogan is lean forward, he has a very strong bias that people who are going to lean forward in their chair are going to be the ones who are going to move forward and be the most successful. But really importantly, because of those first two ideas, if he's getting his team to lean forward, it's in a cooperative, supportive way and that radiates around and their teammates start leaning forward as well. Where Can We Find Peter Online LinkedIn – Peter Mullen LinkedIn – Interactions Website – www.interactions.com Quote or Saying that During Times of Adversity Peter Uses When asked about a quote or saying that he tend to revert to, Peter stated that that is a surprise question that he will answer very authentically. He's a cancer survivor. He has had setbacks at multiple times in his life in various ways and spaces. And he thinks many of us have, he thinks that there's a lot of hidden challenges but also triumphs that all of us have experienced. And so for him, a simple phrase that he often uses for himself is, “Always tomorrow.” And what that reflects and means for him is that no matter what setbacks we have, no matter what move forwards we have, there's always going to be the next day to do it again and do it a little better. Me: Brilliant. Always tomorrow, I like it. Thank you so much, Peter, for taking time out of your very busy schedule and hopping on this podcast with us, sharing all these great insights as it relates to AI is wonderful, but the human touch is also very critical. I'm glad that you did reinforce that in your message and our conversation that the human element isn't going anywhere and it's still going to be the baseline of everything that we're doing, I think that was really critical to what you brought across. And also, some of the recommendations that you believe our listeners can focus on as we move towards closing off 2023 and tap into 2024, what are some of the areas that they need to really engage in. Whether from a as you mentioned, B2C approach, or B2B or even in just building your career. We really appreciate it and just want to say thank you so much. Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest Links · Hooked: How to Build Habit-Forming Products by Nir Eyal The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!
In this episode of the Marketer's Journey, I had the pleasure of interviewing Peter Mullen, CMO of Interactions. With a background in communications and tech, including his time at Netflix during their CD-mailing era, Peter's expertise has been shaped by his journalism roots. Today's episode revolves around the central theme of communication, a vital aspect that Peter emphasizes as a CMO. Interactions specializes in developing intelligent virtual assistants that offer personalized service at every stage of the buyer's journey, so Peter has navigated balancing AI's capabilities to enhance communication, foster trust, and instill confidence, all while maintaining authentic human connections. Our conversation delves into empowering teams, finding the equilibrium between technology and human interaction, and "yelling at robots." Check out this and other episodes of The Marketer's Journey on Apple Podcasts, Google Podcasts, and Spotify Key takeaways from this episode:Communicate the value you bring. Peter emphasizes that it is crucial that you effectively communicate with everyone inside and outside your organization the value you bring to the marketplace. Effective messaging will ladder back into your value proposition. Don't lose the human connection. Peter believes that there must always be a human engaged in communication to deliver an outstanding experience. While AI is important and here to stay, there should always be a human guiding the process. The perfect formula is trust and confidence. Peter's North Star is nurturing trust and connection on the buyer's journey. Using tools like those developed by Interactions is one of the ways in which organizations can foster trust and decrease frustration. Learn more about Interactions here: https://www.interactions.com/Learn more about Peter here: https://www.linkedin.com/in/phmullen
This week, join Alyssa McNamara Reed, CFP®, along with her guest Peter Mullen of American Consumer Credit Counseling for a discussion about financial mindsets and motivations when it comes to saving and spending. Alyssa McNamara Reed, CFP®is a financial planner with a passion for the intersection of taxes and investing. Alyssa works with motivated savers, beneficiaries of estates, business owners, divorcees, and pre-retirees. American Consumer Credit Counseling is a nonprofit credit counseling agency that helps consumers take control of their financial lives through credit counseling, debt consolidation, and financial education. To reach American Consumer Credit Counseling please visit: https://www.consumercredit.com To schedule a visit with the team at McNamara Financial, be sure to visit: https://mcnamarafinancial.com/contact McNamara Financial is an Independent, family-owned, fee-only investment management and financial planning firm, serving individuals and families on the South Shore and beyond for over 30 years. COME SEE WHAT IT'S LIKE TO WORK WITH A FIDUCIARY. http://mcnamarafinancial.com/
This week, join Alyssa McNamara Reed, CFP®, along with her guest Peter Mullen of American Consumer Credit Counseling for a discussion about financial mindsets and motivations when it comes to saving and spending. Alyssa McNamara Reed, CFP®is a financial planner with a passion for the intersection of taxes and investing. Alyssa works with motivated savers, beneficiaries of estates, business owners, divorcees, and pre-retirees. American Consumer Credit Counseling is a nonprofit credit counseling agency that helps consumers take control of their financial lives through credit counseling, debt consolidation, and financial education. To reach American Consumer Credit Counseling please visit: https://www.consumercredit.com To schedule a visit with the team at McNamara Financial, be sure to visit: https://mcnamarafinancial.com/contact McNamara Financial is an Independent, family-owned, fee-only investment management and financial planning firm, serving individuals and families on the South Shore and beyond for over 30 years. COME SEE WHAT IT'S LIKE TO WORK WITH A FIDUCIARY. http://mcnamarafinancial.com/
A roadmap is a shared resource that defines a product's vision, path, priorities, and progress over time. In this episode Envoy Product Leader, Peter Mullen, will be offering some top-notch advice for ensuring your next roadmap will help your product be a great success from the day you start working on it. Get the FREE Product Book and check out our curated list of free Product Management resources here.Want to see how users experience your website or app? FullStory's award-winning platform gathers data on user experiences in real time, allowing product teams to better understand issues and successes in aggregate. Get started at fullstory.com.
Making Smart Financial Decisions, Part 2 of 2 This week, join Alyssa McNamara Reed, CFP® and her co-host Justin McNamara, CFP®, along with their guest Peter Mullen of American Consumer Credit Counseling for a discussion about making smart financial decisions. Alyssa McNamara Reed, CFP®is a financial planner with a passion for the intersection of taxes and investing. Alyssa works with motivated savers, beneficiaries of estates, business owners, divorcees, and pre-retirees. Justin McNamara, CFP® is a Certified Financial Planner with passion for investment strategy and selection. Works with small businesses and owners, parents of college-bound kids, job changers, pre- and post-retirees. American Consumer Credit Counseling is a nonprofit credit counseling agency that helps consumers take control of their financial lives through credit counseling, debt consolidation, and financial education. To reach American Consumer Credit Counseling please visit: https://www.consumercredit.com To schedule a visit with the team at McNamara Financial, be sure to visit: https://mcnamarafinancial.com/contact McNamara Financial is an Independent, family-owned, fee-only investment management and financial planning firm, serving individuals and families on the South Shore and beyond for over 30 years. COME SEE WHAT IT'S LIKE TO WORK WITH A FIDUCIARY. http://mcnamarafinancial.com/
Making Smart Financial Decisions, Part of 2 - with Peter Mullen of American Consumer Credit Counseling This week, join Alyssa McNamara Reed, CFP® and her co-host Justin McNamara, CFP®, along with their guest Peter Mullen of American Consumer Credit Counseling for a discussion about making smart financial decisions. Alyssa McNamara Reed, CFP®is a financial planner with a passion for the intersection of taxes and investing. Alyssa works with motivated savers, beneficiaries of estates, business owners, divorcees, and pre-retirees. Justin McNamara, CFP® is a Certified Financial Planner with passion for investment strategy and selection. Works with small businesses and owners, parents of college-bound kids, job changers, pre- and post-retirees. American Consumer Credit Counseling is a nonprofit credit counseling agency that helps consumers take control of their financial lives through credit counseling, debt consolidation, and financial education. To reach American Consumer Credit Counseling please visit: https://www.consumercredit.com To schedule a visit with the team at McNamara Financial, be sure to visit: https://mcnamarafinancial.com/contact McNamara Financial is an Independent, family-owned, fee-only investment management and financial planning firm, serving individuals and families on the South Shore and beyond for over 30 years. COME SEE WHAT IT'S LIKE TO WORK WITH A FIDUCIARY. http://mcnamarafinancial.com/
Peter Mullen looks at our need for magnesium.
Peter Mullen discusses irritable bowel syndrome (IBS).
Peter Mullen share tips on looking after yourself.
Peter Mullen share tips on looking after yourself.
Peter Mullen looks at ways to keep moving ahead of Christmas.
Peter Mullen plans for healthy eating as we head towards Christmas.
Managing Finances Through Life's Situations, Part 1 This week, join Alyssa McNamara Reed, CFP®, along with her guest Peter Mullen of American Consumer Credit Counseling for a discussion about situations in life and how you should be managing your money through them. Alyssa McNamara Reed, CFP®is a financial planner with a passion for the intersection of taxes and investing. Alyssa works with motivated savers, beneficiaries of estates, business owners, divorcees, and pre-retirees. American Consumer Credit Counseling is a nonprofit credit counseling agency that helps consumers take control of their financial lives through credit counseling, debt consolidation, and financial education. To reach American Consumer Credit Counseling please visit: https://www.consumercredit.com To schedule a visit with the team at McNamara Financial, be sure to visit: https://mcnamarafinancial.com/contact McNamara Financial is an Independent, family-owned, fee-only investment management and financial planning firm, serving individuals and families on the South Shore and beyond for over 30 years. COME SEE WHAT IT'S LIKE TO WORK WITH A FIDUCIARY. http://mcnamarafinancial.com/
Managing Finances Through Life's Situations, Part 2 This week, join Alyssa McNamara Reed, CFP®, along with her guest Peter Mullen of American Consumer Credit Counseling for a discussion about situations in life and how you should be managing your money through them. Alyssa McNamara Reed, CFP®is a financial planner with a passion for the intersection of taxes and investing. Alyssa works with motivated savers, beneficiaries of estates, business owners, divorcees, and pre-retirees. American Consumer Credit Counseling is a nonprofit credit counseling agency that helps consumers take control of their financial lives through credit counseling, debt consolidation, and financial education. To reach American Consumer Credit Counseling please visit: https://www.consumercredit.com To schedule a visit with the team at McNamara Financial, be sure to visit: https://mcnamarafinancial.com/contact McNamara Financial is an independent, family-owned, fee-only investment management and financial planning firm, serving individuals and families on the South Shore and beyond for over 30 years. COME SEE WHAT IT'S LIKE TO WORK WITH A FIDUCIARY. http://mcnamarafinancial.com/
Wald und Handy – für den Ornithologen Peter Mullen ist das die ideale Kombination. Mit einem zehnköpfigen Thinktank entwickelt er Naturkunde-Apps in Wülfrath im Bergischen Land. Sein Ziel: Menschen für die Natur vor ihrer Haustür zu begeistern. Von Jennifer von Massow Von Jennifer von Massow.
Rebuilding Finances after Hardship, Part 2 Join Alyssa McNamara Reed, CFP®, along with her guest Peter Mullen of American Consumer Credit Counseling for a discussion about rebuilding your finances after suffering hardship. Alyssa McNamara Reed, CFP®is a financial planner with passion for the intersection of taxes and investing. Alyssa works with motivated savers, beneficiaries of estates, business owners, divorcees, and pre-retirees. American Consumer Credit Counseling is a nonprofit credit counseling agency that helps consumers take control of their financial lives through credit counseling, debt consolidation, and financial education. To reach American Consumer Credit Counseling please visit: https://www.consumercredit.com To schedule a visit with the team at McNamara Financial, be sure to visit: https://mcnamarafinancial.com/contact McNamara Financial is an Independent, family-owned, fee-only investment management and financial planning firm, serving individuals and families on the South Shore and beyond for over 30 years. COME SEE WHAT IT'S LIKE TO WORK WITH A FIDUCIARY. http://mcnamarafinancial.com/
Rebuilding Finances after Hardship, Part 1 Join Alyssa McNamara Reed, CFP®, along with her guest Peter Mullen of American Consumer Credit Counseling for a discussion about rebuilding your finances after suffering hardship. Alyssa McNamara Reed, CFP®is a financial planner with passion for the intersection of taxes and investing. Alyssa works with motivated savers, beneficiaries of estates, business owners, divorcees, and pre-retirees. American Consumer Credit Counseling is a nonprofit credit counseling agency that helps consumers take control of their financial lives through credit counseling, debt consolidation, and financial education. To reach American Consumer Credit Counseling please visit: https://www.consumercredit.com To schedule a visit with the team at McNamara Financial, be sure to visit: https://mcnamarafinancial.com/contact McNamara Financial is an Independent, family-owned, fee-only investment management and financial planning firm, serving individuals and families on the South Shore and beyond for over 30 years. COME SEE WHAT IT'S LIKE TO WORK WITH A FIDUCIARY. http://mcnamarafinancial.com/
Episode 12 is shared with leading Integrative Naturopathic Practitioner Peter Mullen. With more than 30 years' experience in helping his patients achieve their health goals, Peter is extremely knowledgeable about the benefits of Naturopathy and how it can be used to enhance our lives and prevent disease.In today's episode, Peter and I dive into Gut Health. Peter shares his extensive knowledge in the correlation between the gut and auto immune diseases, what is supporting your gut and what might be harming it, and we also digress into gut health in babies and pregnancy.This conversation has so much to take in, and is filled with ways to improve your health, starting from the Inside out.If you enjoy this conversation please let me know by sharing to instagram or leaving a quick review on iTunes, I can't wait to hear what you take away from this episode!To connect with Peter:Instagram @mullenhealthWebsite www.mullenhealth.com.auRecommended by Peter to improve your gut through healing foods & gut healthy recipes is Lee Holmes book "Supercharge Your Gut" which can be purchased here https://superchargedfood.myshopify.com/collections/books
Credit and Other Notable Issues, Part 2 Join Alyssa McNamara Reed, CFP®, along with her guest Peter Mullen of American Consumer Credit Counseling for a discussion about credit, building credit, budgeting, debt, and debt relief. Alyssa McNamara Reed, CFP®is a financial planner with passion for the intersection of taxes and investing. Alyssa works with motivated savers, beneficiaries of estates, business owners, divorcees, and pre-retirees. American Consumer Credit Counseling is a nonprofit credit counseling agency that helps consumers take control of their financial lives through credit counseling, debt consolidation, and financial education. To reach American Consumer Credit Counseling please visit: https://www.consumercredit.com To schedule a visit with the team at McNamara Financial, be sure to visit: https://mcnamarafinancial.com/contact McNamara Financial is an Independent, family-owned, fee-only investment management and financial planning firm, serving individuals and families on the South Shore and beyond for over 30 years. COME SEE WHAT IT'S LIKE TO WORK WITH A FIDUCIARY. http://mcnamarafinancial.com/
Credit and Other Notable Issues, Part 1 Join Alyssa McNamara Reed, CFP®, along with her guest Peter Mullen of American Consumer Credit Counseling for a discussion about credit, building credit, budgeting, debt, and debt relief. Alyssa McNamara Reed, CFP®is a financial planner with passion for the intersection of taxes and investing. Alyssa works with motivated savers, beneficiaries of estates, business owners, divorcees, and pre-retirees. American Consumer Credit Counseling is a nonprofit credit counseling agency that helps consumers take control of their financial lives through credit counseling, debt consolidation, and financial education. To reach American Consumer Credit Counseling please visit: https://www.consumercredit.com To schedule a visit with the team at McNamara Financial, be sure to visit: https://mcnamarafinancial.com/contact McNamara Financial is an Independent, family-owned, fee-only investment management and financial planning firm, serving individuals and families on the South Shore and beyond for over 30 years. COME SEE WHAT IT'S LIKE TO WORK WITH A FIDUCIARY. http://mcnamarafinancial.com/
Peter Mullen is a successful Practitioner in Newcastle, Australia. He has been in practicing as a Naturopath for 30 years and in this time, he has managed to build a large Practice within his community. Join Angela Carroll and Peter Mullen for this week’s Standing on the Shoulders of Giants podcast, as we dive deep into what it means to work as a full-time Practitioner, what has influenced Peter in his career and most importantly, how long-time Practitioners can leave a legacy for newer Practitioners coming through. Want to learn how to increase your confidence in Practice? Listen to this week's Best Practice Podcast with Angela Carroll and Peter Mullen today!
Eternal Rest, grant unto Peter O Lord and let perpetual light shine upon him. May he rest in peace. Amen.
Peter Mullen discusses hormones and how an imbalance can be corrected.
Peter Mullen discusses hormones and how an imbalance can be corrected.
Peter Mullen discusses hyperthyroidism and 10 signs you may have it.
Peter Mullen discusses colds, hay fever and other causes of a dripping nose.
As we become more interested in a whole body, whole child approach to autism, it becomes important to look at what is happening at a biological level. Good food is good for everyone, we know that. But what kinds of nutritional supplementation may be beneficial for kids on the autism spectrum? What kinds of dietary Listen In The post HBH 36: Supplements & Nutritional Supports with Peter Mullen appeared first on The Wellness Couch.
Peter Mullen talks to Lee Holmes, the author of Supercharge Your Life.
Menopause-related hot flashes and night sweats can last for years. Peter Mullen discusses how to manage menopause.
Peter Mullen discusses the effects of toxins in the environment, our food and water.
Naturopath Peter Mullen discusses the gut - including digestion and focussing on SIBO.
Naturopath Peter Mullen discusses a condition that usually displays as a mental health issue, poor ability to handle stress, or immune and metabolic issues
Naturopath Peter Mullen discusses health.
Peter Mullen talks about the ways to a healthy lifestyle for your kids.
Peter Mullen talks more about anxiety and depression.
Wondering how you're going to survive the holiday party season? Naturopath, Peter Mullen discusses top ten tips to keep healthy over Christmas.
The liver is an organ you cannot live without therefore maintaining liver health is an important health issue for all Australians. Naturopath, Peter Mullen discusses how you can make your liver healthy.
The thyroid is one of the most important glands in our body - it secretes hormones that control weight management, energy production and even sleep. Naturopath, Peter Mullen discusses 4 foods for better Thyroid health and 1 to avoid.
Up to 15 percent of couples are infertile. Naturopath, Peter Mullen discusses the signs of infertility in males.
Naturopath, Peter Mullen discusses focusses on the issue of Anxiety.
Peter Mullen discusses what kind of water is best for health.
Directed by Brad Anderson and co-written by Anderson and Stephen Gevedon, Session 9 was released in 2001 and stars Peter Mullen as the head of a team of guys who are taking out the asbestos from a psychiatric institution. As the story unfolds we learn more about Gordon as well as one of the patients of the asylum whose story mirrors his.Axel Kohagen and Jedidiah Ayres join Mike to discuss the film, its five male leads, and madness.Learn more about your ad choices. Visit megaphone.fm/adchoices
Directed by Brad Anderson and co-written by Anderson and Stephen Gevedon, Session 9 was released in 2001 and stars Peter Mullen as the head of a team of guys who are taking out the asbestos from a psychiatric institution. As the story unfolds we learn more about Gordon as well as one of the patients of the asylum whose story mirrors his. Axel Kohagen and Jedidiah Ayres join Mike to discuss the film, its five male leads, and madness.
Directed by Brad Anderson and co-written by Anderson and Stephen Gevedon, Session 9 was released in 2001 and stars Peter Mullen as the head of a team of guys who are taking out the asbestos from a psychiatric institution. As the story unfolds we learn more about Gordon as well as one of the patients of the asylum whose story mirrors his. Axel Kohagen and Jedidiah Ayres join Mike to discuss the film, its five male leads, and madness.
Peter Mullen discusses Naturopathic medicine for breast cancer.
Many facets of modern life such as high stress levels, too little sleep, eating processed and high-sugar foods, and taking antibiotics can all damage our gut microbiome. Naturopath, Peter Mullen, discusses signs of an unhealthy gut and ways to improve gut health.
Menopause typically occurs in women about 51 years of age. Prior to this women also pass through a period of peri-menopause where symptoms are apparent. Naturopath, Peter Mullen, discusses why menopause can be a silent career killer for older women.
Spring hay fever causes considerable morbidity and affects quality of life at a time usually considered as the best of the yearBeing a naturopath is a great job but it can be very busy and demanding, naturopath, Peter Mullen, discusses the main cause of hay fever and how to manage the symtoms of hay fever.
Being a naturopath is a great job but it can be very busy and demanding, naturopath, Peter Mullen, discusses what he does to keeping himself fit and healthy.
Naturopath, Peter Mullen, discusses anxiety, what triggers it, and how to manage it from a whole person perspective.
Magnesium deficiency is extremely common, and recent research shows even subclinical deficiency can jeopardize your heart health. Peter Mullen, naturopath, explains why magnesium is one of the most important nutrients for your health.
Peter Mullen, naturopath, explains why milk may cause problems for us once we are no longer infants.
The Dudes discuss 2002’s “The Magdalene Sisters”, directed by Peter Mullen, and starring Geraldine McEwan and Nora-Jane Noone. This unflinching drama about religious hypocrisy never lets up in its mission to make you hyper-aware of the abuses of the Catholic Church. Yet again, the Dudes help to prove that our world is almost unredeemable. Other Movies Discussed: Prom Night - (1980) – Directed by Paul Lynch The Matrix - (1999) – Directed by The Wachowskis QUESTION OF THE WEEK: What is your favorite film on the plight of the Irish? And don't forget to tell us what YOU'VE been watching! www.dudesonmovies.com www.facebook.com/dudesonmovies www.twitter.com/dudesonmovies www.instagram.com/dudesonmovies www.soundcloud.com/dudesonmovies dudesonmovies@gmail.com
Naturopath Peter Mullen explains how to survive the Christmas period. Peter Mullen states that you should not waste your calories on junk food, stick to your meat and vegtables on Christmas day.
Naturopath Peter Mullen shares his secret weapon for keep healthy.
Cyberattacks are a growing threat to organizations of all types and sizes. It's no surprise that surveys of executives' top concerns show cyberattacks among the risks most likely to keep them up at night. While cyber insurance is available in the traditional insurance market, the types of coverage and limits available don't always match up well with organizations' real exposures. Enter captives as part of the solution. To that end, Aon Global Risk Consulting recently announced its Cyber Captive Program, a program meant to help organizations use their captives to better address their cyber risk exposures. In this episode of Leff Communications Rethinking Risk podcast series, Peter Mullen, chief executive of Aon Captive and Insurance Management, discusses the Cyber Captive Program and how it can help companies address cyber risks. Critically, the program begins with helping organizations develop a thorough understanding of the nature of their exposures. From there, organizations can potentially use their captives to assemble needed limits, transfer cyber exposures to the reinsurance markets, and shape coverage that fits an organization's needs as its cyber exposures evolve.
Naturopath, Peter Mullen describes what Naturopathy can do for your health.
Peter Mullen discusses what your poo reaveals about your health.
Peter Mullen discusses why your Thyroid test is wrong.
Peter Mullen discusses 5 signs of underactive thyroid.
Peter Mullen discusses secrets behind diets that work.
Peter Mullen discusses four causes of weight gain.
Peter Mullen gives you 10 tips for a healthy holiday.
With reviews of cinema releases By the Sea from director and star Angelina Jolie Pitt, Amy Pholer and Tina Fay are Sisters, and Peter Mullen in small drama Hector. In the home release section we take a look at the reboot of the Fantastic Four series this time helmed by Josh Trank, the National Lampoon series is given a reboot with Vacation, British comedy in Bad Education the movie and romantic drama with a hint of comedy in Paper Towns.
Peter Mullen talks about parasites and discusses natural farming with David.
Peter Mullen discusses why we should be eating organic foods.
Peter Mullen shares his top 10 tips to manage stress levels.
Peter Mullen discusses tips to relieving stress and provides you with ten signs of having Adrenal Fatigue.
Peter Mullen discusses what low blood sugar is and provides tips to control your blood sugar.
Peter Mullen discusses the high risk of contracting type 1 and type 2 diabetes from our lifestyle.
Peter Mullen and Phillip Rankin discuss bacteria that live in the gut.
Peter Mullen and Phillip Rankin talk about thyroid function and the Epstein Barr virus that causes glandular fever.
Phillip Rankin and Peter Mullen talk about thyroid conditions.
Phillip Rankin and Peter Mullen discuss weight loss.