Podcasts about state services

Get ready to LEAP into summer with Learn, Earn, and Prosper! This virtual program is made just for blind and visually impaired students ages 14–21 who want to gain real job skills, build independence, and make lifelong friends—without even leaving home! Led by Hannah Peach, LEAP offers paid work experiences, career-readiness workshops, mentorship from blind professionals, and fun projects like making websites or interviewing people. You'll build confidence, sharpen your soft skills, and discover what's possible for your future. Want to boost your resume and meet cool people? LEAP is your launchpad to success! Find out more about the LEAP Summer Program.   To learn more about the services available through State Services for the Blind and how they can support your independence, contact Shane DeSantis at Shane.DeSantis@state.mn.us or call 651-385-5205.   Full Transcript  

The Cybercrime Wire, hosted by Scott Schober, provides boardroom and C-suite executives, CIOs, CSOs, CISOs, IT executives and cybersecurity professionals with a breaking news story we're following. If there's a cyberattack, hack, or data breach you should know about, then we're on it. Listen to the podcast daily and hear it every hour on WCYB. The Cybercrime Wire is brought to you Cybercrime Magazine, Page ONE for Cybersecurity at https://cybercrimemagazine.com. • For more breaking news, visit https://cybercrimewire.com

Get ready for an unforgettable summer with the Lighthouse Center for Vital Living in Duluth, Minnesota! Designed for students ages 14–21 who are blind or visually impaired, these week-long camps combine fun with real-world skill-building. Whether you're navigating a sailboat on Lake Superior or kicking into confidence with Taekwondo, each day is packed with activities that boost independence, orientation and mobility, daily living skills, and self-confidence. From cooking your meals to traveling the city, you'll grow your capabilities, connect with peers, and discover just how far you can go. It's more than camp—it's preparation for life, with a twist of adventure! Check out Lighthouse Center for Vital Living on the web. and ask your counselor about the summer programs. To learn more about the services available through State Services for the Blind and how they can support your independence, contact Shane DeSantis at Shane.DeSantis@state.mn.us or call 651-385-5205.   Full Transcript  

Founded by Gary Horton and joined by technical specialist Bahz, Vanward Consulting offers immersive, skill-building programs like *Lean In* and *Lean In Prep*. These initiatives go beyond job training—empowering students through entrepreneurship, real-world work experience, mentorship, and confidence-building “life work” that lasts well beyond the classroom. With a focus on virtual accessibility, teamwork, and practical tech fluency, Vanward Consulting helps students discover their strengths, build professional networks, and shape their futures with purpose and resilience. It's a hands-on launchpad to independence, inclusion, and impact.   Here are the links we mentioned during the show: Information about the Lean In! program:   Lean In! Prep program details:     The Lean In! Prep Store:     College tour Interest Form:     Full Transcript:   To learn more about the services available through State Services for the Blind and how they can support your independence, contact Shane DeSantis at Shane.DeSantis@state.mn.us or call 651-385-5205.  

Nnamdi Kanu, Founder Of ESN - FG Unknown Witnesshttps://osazuwaakonedo.video/nnamdi-kanu-founder-of-esn-fg-unknown-witness/06/05/2025/#Law #Abuja #Kanu #Nnamdi ©May 6th, 2025 ®May 6, 2025 6:16 pm Unknown witness brought by the Federal Government of Nigeria to Federal High Court sitting in Abuja on Tuesday over the case involving Biafra Republic agitator, Nnamdi Kanu has testified before the court that the Indigenous People of Biafra, IPOB leader was the founder of the Eastern Security Network, ESN, an IPOB acclaimed vigilante security network established to fight against terrorists that were advancing from Northern part of Nigeria and building camps in some parts of Southeast states, although, the unknown witness who was fully masked and personal details kept secret, introduced himself as a personnel of the Department of State Services, DSS who was  among the detectives that interrogated the detained IPOB Leader, but the IPOB Leader, Nnamdi Kanu in a swift reaction said the witness is unknown, denying ever meeting such a person, the Defense lawyer raised a point of observation during cross examination that the issue raised by the unknown witness has been deliberated and struck out by the previous Judge. #OsazuwaAkonedo

We're celebrating a major milestone with the return of our very first guests: Kristen Mackey, Director of Arizona Combined, and Natasha Jerde, Director of Minnesota Blind. As Vocational Rehabilitation leaders navigate rising demands, shifting funding, and major structural change, Kristen and Natasha join us again to reflect on the post-pandemic landscape—and how it's testing directors like never before. From managing centralized services to sustaining staffing under fiscal strain, they share the real-world challenges that keep them up at night—and the strategies they're using to adapt. With transparency, persistence, and a mission-first mindset, these leaders dive into: ·       Navigating state and federal priorities ·       Responding to workforce volatility ·       Staying connected to data and purpose Their insights are a must-listen for anyone leading in today's VR environment. Tune in and be inspired to lead with clarity and resilience.   Listen Here   Full Transcript:   Natasha: Our program income is significantly dropping. The inflation, the cost of services. We've had four and a half and 5.5% salary increases with no additional state appropriations. So all of these things together keep me up every single night.   Kristen: We want job placements, we want employment, we want independence. If somebody's saying increase your job placements, fine, we can do that. It's how do we then take what they're giving us and make it not be a distraction, and we can mold to the thing that they want, but still do it at the base level.   {Music} Intro Voice: Manager Minute brought to you by the VRTAC for Quality Management, Conversations powered by VR, one manager at a time, one minute at a time. Here is your host Carol Pankow.   Carol: Well, welcome to the manager minute. Joining me in the studio today is Kristen Mackey, director of Arizona Combined, and Natasha Jurdi, director of Minnesota Blinds. So how are things going in Minnesota, Natasha?   Natasha: I think the Minnesota word for today is going to be interesting. It's interesting. How about I leave it at that and I'll talk a little bit more as we dive into the questions.   Carol: Awesome. That is interesting. I want to know about that. How about you Kristen? How's it going in Arizona?   Kristen: You know what? I think I might steal Natasha's word. There's so much happening. We're trying to keep managing and keep abreast of all of the changes that come out on the news and everywhere, trying to keep centered and just keep doing what we do to get the work done. It's been a lot of fun.   Carol: Well, I couldn't think of two better people to bring on because this is super exciting. This is actually our 50th episode of The Manager Minute, and I couldn't think of a better way to celebrate the milestone than by bringing back my two incredible guests from episode number one in May four years ago. It's so crazy. And back then I just laughed. We were diving into the world of post-pandemic VR. What's it gonna look like? How are we going to navigate all these changes? You guys were working on things like electronic signatures and how you equipped your staff, you know, to work remotely and all of that. So a lot has changed since those early days, and I'm excited to catch up with you both to see how far that you've all come. So just reflecting back to my time as a director, I remember many a sleepless night and Natasha can attest to that. I remember coming to a meeting like, I don't sleep at night and I keep a pad of paper by my bed. And it was so funny. I heard a director tell me they did the same thing. This was a month or so ago. They were like, you know, I keep this pad of paper by my bed because, you know, we were worried about so many things. There was WIOA implementation back then, and we had a less than stellar monitoring report and a financial picture that was super tough and it just wasn't very pretty. And so I kept that notepad because in the middle of the night was always my best thinking I'd wake up, I'm like, oh, I gotta write this down. And so I can remember in the morning. So I know now, four years later, from talking to you all last on the podcast, the pendulum has certainly swung in a new direction, and I'm really eager to see how things have evolved for the both of you. You know, like what's changed, what's stayed the same, and what lessons have you learned? So let's dive in. So, Natasha, will you kick us off and just give our listeners a little snapshot about yourself and the agency that you lead?   Natasha: Sure. So I have worked at State services for the blind since I was a baby intern 2008. I have been a deaf blind counselor, a supervisor, the director of our policy and program administration, and I became the director in August 2019. Our agency, we have about 140 staff across the state. We have a Voc Rehab program, an older blind program, our Randolph-sheppard program. But we also have a communication center where we do braille audio transcription and have a radio reading service. So we have a little bit of everything at State Services for the blind. We've grown a bit since 2019. Yeah, there's a lot of fun.   Carol: It is a lot of fun. Blind agencies are always near and dear to my heart. And since I came from Minnesota blind, Natasha knows that I just love that whole variety and all of the work. It's so fun. Kristen, how about you give our listeners a little snapshot about yourself and the agency that you lead?   Kristen: Sure. Similar to Natasha, I started as a VR counselor in the field transition. That was my first job in first entrance into VR. I moved into policy manager policy and then became the director of the Arizona Combined Unit in 2016. Arizona is combined and we are also under a safety net agency. All of the VR, IL OIB, BEP is in a division. That division is in a department. So our DSA is really rather large and we are kind of shuffled 3 or 4 deep down. So we have enterprise services, shared services, which makes things a little bit more difficult to manage than it was when I started the job, when we didn't have some of those other items. So it's been a learning lesson and trying to figure out how do we get done what we need to get done with all these people involved now.   Carol: Yeah, your structure makes me nuts. I'm just saying, full disclosure, but having gone on site with you and your team several times, I'm like, what? You have to always explain. We had DIRs and we have this other thing and all these different levels. I'm like, oh my Lord, I just don't even know how you do it. So I know there's been a lot of big changes since we spoke last, so I'm going to kick it to you first. Natasha, what are some of the biggest changes you've seen in your program since we last spoke?   Natasha: I was actually talking to one of my outreach coordinators, Lisa Larges, and she's like, I think you brought some bad juju because the timing when I started and then everything that happened since I started has just been wild. So since we last met, I've experienced a global pandemic, a civil rights movement that essentially started literally down the street and around the corner from our headquarters. A roller coaster ride of funding at both the federal and state level. We went from having too much to now we don't have enough. We have a new federal administration with very different priorities than we have seen before. We have settled into this new hybrid work, which isn't new anymore. It's kind of our new normal. It's just been, I think you name it, it has changed or it's different or it feels different or it looks different. I think the biggest question right now that we're all faced with is, in light of all of these changes and challenges and opportunities, how do we maintain the integrity of the program, continue to provide high quality services that get people into competitive careers and retain the staff that we have worked so hard to get. While these past few years that's been a focus of a lot of our agencies is how do we recruit? And now with everything happening, is all of that recruitment efforts going to go to waste?   Carol: You know what's kind of funny when you talk about that? Because I look back to when I started at SSB, you know, and so in 2013 I become director. You go at the very end of the year, I was the interim and then made permanent in 14. And you just go, okay, I thought I brought bad juju with me to because WIOA went into play and then we had all this wacky stuff going on. We owed all this money for the case management system. So now, you know, just hearing you, it's like, well, maybe it's just the cycle of the program. Like there is no spot in time where everything is ever just copacetic and all smooth sailing. I think it just continues on.   Kristen: I think that I really feel like that's so good to remember because I think you can in this position, you can take a lot of things like, oh my gosh, am I not doing this right? What skills don't I have? How am I not doing this, that or the other. And it just is a constant. Like it just changes constant. And you have to constantly readjust your focus and your priorities and your strategy. And so it's helpful to remember that our environment is constantly changing at state and federal level. And we just have to be able to manage and navigate and not beat ourselves up over it.   Carol: Oh, that's a super good point. Natasha's going to laugh at this, but I'm actually going to hold up so our listeners won't see it. But I still have my Strengths Finder. So we used to always do strengths Finder at SSB. I still have my top five strengths. And staff used to ask me one of them is adaptability. So my fifth strength was adaptability because people would be like, how can you just roll with the flow? Like you need to just tell like Central Office, we're not going to do that thing that they want for the legislative session. And I'd be like, okay, we're going to pick our battles. That is not the battle we're going to pick right now. We're going to answer the question they need, because the sooner you do that, you get that off your back and then you get back to your business and do your things. And so for me, it's easier because in me is adaptability. I've always been able to kind of go with the flow, whether administration changes or, you know, any of that, where that is more difficult for other people when you want things to be very set and it's hard for you to pivot and make that move. So, Kristen, what are some of the biggest changes you've seen in your program in the last four years?   Kristen: Wow. Well, as I indicated, the state was kind of in that move and shift to centralized services, you know, some of those shared service models. So, you know, it started with our training department and, you know, but we got to keep our policy and we got to keep our contracts and procurement. And the next thing you know, like air moves out and then, oh, we're going to move out all of your facilities management. And so slowly, piece by piece, the staff that you had working with. You have been now pulled to a different reporting structure and a different requirements to do their job. And so when, you know, we used to have a staff of like 500 people that were fully dedicated on board, directly connected with me, I had direct relationships with them. I was able to really work with them. And over the last five years, I've seen that direct connection and relationship with people fade out because those folks are no longer in those positions. They've graduated or moved to other things. They didn't stay within the agency. So, you know, within our VR program, IOB program, BEP, those program staff super dedicated and want to really fulfill the mission of the work in serving individuals with disabilities. And then we have all of our shared service team dedicated to their job to don't necessarily have the same focus on the mission and the outcome of serving individuals with disabilities. It's been very difficult to try to figure out how to play nice with them, because they got to do stuff for you, right? I need you to manage my budgets. I need you to manage my contract. But I also, you know, don't quite like the way you're doing it or you're not doing it fast enough or you're not following my vision for how that would work. So it's just been a real challenge to see how to grow and manage the different structures that are in play now.   Carol: I think you hit the nail on the head on that with that centralization, because it's happening across the country. I mean, we see it everywhere. Every director like just struggling as your people move out from under you, whether it's the IT, the HR, the whoever you had. And now they're centralized, which Congress allows. It was written in the rehab Act, like you can structure that way. But they lose that connection to the mission and what you're trying to do. So when you're doing that work sort of in isolation of what's the end game and how you impact, you know, the staff person having their computer so they can do the work with the customer. You don't see that urgency in it. So it's like, yeah, so we get to you in two weeks, you know, really need your computer or whatever. It's just hard. It makes the job so much harder. So I know not only those changes have happened, the financial landscape is shifting drastically for the VR program. How has this impacted your ability to serve individuals? And Kristen, I'll send it your way first.   Kristen: We've been fortunate in that Arizona with the formula grant. You know, we still receive a little increases every year. So the not getting the cost of living this last year was not as impactful as it had been to some other agencies. So I do, you know, knock on wood for that a bit. Now if that continues we're going to have another, you know, constantly evolving story there. We have had to take a look at for our cases. How do we spend more money faster. And that's been again the challenge of working with shared service opportunities is, well, they don't have capacity to put these contracts in place that I need in order to be able to spend the money that we have, right? We have been successful in keeping it in the VR bucket, but now we need to spend it on our consumers and our clients. But I need a contract to do that and don't have the resources or the capacity from that team to be able to put that out the door. So it's super challenging to know that you're sitting on money that you could spend and do a lot of good things with, but there's then that external factor of not having the capacity to put all of that together to get that money spent.   Carol: So you're in actually a pretty lucky position. You know, other people listening to this podcast are going, What? Kristen Mackey, you've got all this, you've got all this money. Because almost all the calls I get on a daily basis with my list of people all going on the order of selection, I keep a little sticky note, you know, and everybody calling and just frantic. They are literally like tapped out. There is no money, but yet you're trying to spend your money and you don't have the resources to really help you get some of the plans in place.   Kristen: It is challenging, but I feel fortunate that I'm challenged on that end of the spectrum versus the end, where there's not enough money or capacity or staff resources. One of the other pieces, too, is, you know, in this current landscape, budget wise, can't bring on as many people as we would like to, you know. Can't do all of the support services that we or support staff that we would like to. So downsizing your footprint, right? All of that, those are our major expenditures. And we're asked to shrink that. It creates a really kind of a nightmare for projection and and budgets all of that.   Carol: Oh, 100%. How about you, Natasha? How's the finances looking at SSB?   Natasha: It's getting tight. It's getting tight. We were on the other side of that a few years ago. We had more money than we could spend, and we used that as an opportunity to do things that we've always wanted to do or needed to do, and we never had the funding to do it, but we always did things that we could course correct quickly on them or aren't forever. So we didn't make a lot of permanent decisions with that money because the writing was on the wall. We knew that once the pandemic shifted, we were going to see an influx in applications. Inflation was already on the wall that prices were increasing. So we made some, I think, pretty strategic and smart decisions with the money we had and how we spent it. However, it's still tight because we are getting an increase in applications. The cost of services is increasing. We ended our order of selection September 2021. I have no desire to go back there for me. I don't even want to speak it out loud. I know it's an option. I know I may need to use it one day. I can't say never, but I don't think that is the best direction for us because people need our services just as much as before, if not more. And for individuals who are blind or low vision or deaf blind, there really aren't any comparable options available, at least in Minnesota. And we're here for a very specific reason. And so I have always said it's my responsibility to ensure that we can continue doing what we are here for. That may mean that services are going to take a little bit longer to get started. We are increasing our supervisory oversight. We have a ton of financial reports, which I'll talk about in another question that have helped us get ahead of sudden spikes that we're seeing so we can do those course corrections. This also may mean that we're not backfilling or we're freezing some of those positions for a little bit that aren't essential. I'm using the term we're going to freeze, flick or fill, and every position that's our litmus test will freeze it, meaning we don't need it right now. It's not essential for service delivery. We'll revisit this. Flick means you know what? This position really isn't serving its purpose anymore. Let's figure out a different way of doing the work or fill. And we've prioritized counselors and VR techs and anyone doing direct service provision. But it's also all of this is going to force us and continues to force us to find new ways of doing things, which I don't think is a bad thing. One of the goals I've put in place this year is that all of the extra noise. You know, that can happen when you're working in a state government agency. Things that pretty much distract you from what you're supposed to be doing. My goal is we don't do those things if it doesn't stem back to our mission and actually help people get jobs or live independently, we're not going to do it. And I told that to the commissioner's office. You can ask me all day long to do all of this extra stuff, but it's not serving a purpose for us. I'm sorry. I'm not going to do it. And they've been okay with it so far.   Carol: That's awesome. Until you get a legislative request that they need you to answer in ten minutes and analyze.   Natasha: Yeah, I can't say no to those. Yeah, all these extra work groups and task forces and let's do this and that. We got other things we gotta do.   Carol: So what's the biggest thing, Natasha, that's keeping you up at night right now? Because I know there's always something, something is niggling somewhere. What would you say is the biggest thing keeping you up at night?   Natasha: Well, I have a few, but the biggest one is that. So we're not a combined agency. We have a separate general agency and that separate general agency is an incredibly tight budgetary situation. I would go so far as to say they're in a budgetary crisis, and because match maintenance of effort and carry forward determinations are at the state level, not agency, it is very possible that their constraints will impact our funding. And specifically I am very worried are Carryforward is in jeopardy. And we had a scare where we had a very high chance of losing all of our carryforward this last end of the federal fiscal year. Because of those budgetary constraints, the general agency is doing workforce reductions and doing layoffs, and they have the same type of staff classifications that we do. And we are a union state, which means bumping, which means my staff are in jeopardy. And so I'm up every night between 2 and 3 a.m. thinking of ways that we can help in any way possible. Our program income is significantly dropping. I think I've heard other states experience something similar. The inflation, the cost of services. We've had four and a half and 5.5% salary increases with no additional state appropriations. So all of these things together keep me up every single night trying to figure out how do we sustain.   Carol: Now they're going to keep me up at night, too, because of course, I worry about you all. And of course, I really worry about SSB. So I always hold that near and dear to my heart. But oh man, that is a lot. But I know you instituted some things, though, between you and the general agency, just to make sure you guys were communicating better about those financial reports and such, didn't you? Like, what did you do?   Natasha: We have an amazing relationship. We review our federal reports together. I sat closely with the VA's fiscal team, walking through what I know about the fiscal processes, the federal regulations. That's something that Carol taught me very well. I understand it quite well. So we worked hand in hand. We've been doing that since October.   Carol: That's good. Good stuff. How about you, Kristen? What's keeping you up at night?   Kristen: We had a recent monitoring that monitoring. We get through it, Right? And, you know, you haven't always have an inkling of things that need to be fixed and things that we should address, right? And sometimes those get shuffled because priority is whatever. So we had the monitoring very much highlighted certain areas that we need to address and take care of. And one of those was our fiscal management and continue as managed outside of my direct staff and even two and three layers above me. So it's one of those concerns of like, I wonder what's going to happen next. I never quite know what the fiscal situation is going to be. Emails flying around, you know, I'll get an email at the end of the day and it's I need more information. What is this about? How did you come to this conclusion? Who was involved in making this decision? It's kind of just a plethora of items that, you know, any given night, and mine is usually between 3 and 4. Like, oh, wake up and go like, oh, shoot, that sticky note fell off the roster somewhere. I need to go and send that email or this project. We started it, but now it's like kind of hanging, languishing. I need to poke somebody about getting that back on the roll again. I don't know that it's one specific thing, but it's just kind of just the size of the job is not a 40 hour a week job. It is a all encompassing. I dream about work. I it wakes me up at night, you know.   Carol: Well, my newest trick with not having my notepad beside my bed, but I actually been waking up more just because I've had so many more phone calls. Things have been really crazy lately with our fiscal team and people just reaching out. And so maybe end of the day or, you know, people's time change, you could get a call from Guam. You know, it's a way different time. So people are calling all the time. So now at night when I wake up, I text myself, you know, a note like, just so I remember, like remember to get back to so and so tomorrow. So now I just am picking up my phone. I don't have the pad there anymore, but I had two messages from last night for today that I didn't want to forget.   Kristen: I sent texts because I don't put my work phone by my side, but I have my personal. So my work cell phone is embedded in my personal and I just send text to myself.   Carol: Yeah, my work and my personal are all together, so it makes it a little challenging. So I know we're going through an administration change on the federal level right now. And a lot of state administration, you know, that changes every four years to with governors, sometimes you keep a governor twice in a row, but a lot of times not. And it will bring these shifts in priorities and just all of this change. How do you guys navigate and adapt to those changes, whether it's on the state level or federal level, when you're approaching your work? And I'm going to kick that to you, Natasha, first.   Natasha: I think the biggest thing, at least for us, has been a lot of communication and transparency, not only with our staff, but our customers, our community partners and stakeholders in the face of unknowns. People look to steadiness and information even if you don't have a lot to share. The absence of information often speaks very loudly, and people will fill in the blanks, sometimes not in a way you want them to. So we are communicating frequently, even if we don't have information. People look to me, am I panicked or am I calm? And know if I am panicked, it will not be good. People feed off of that and so I am always calm. I am always just. I can't guarantee or promise anything, but I can say we're in this together and I remind everyone why we're here. We have a mission. As Carol knows, the mission is on the wall. We look at it frequently and nothing has changed. No matter what happens federally or at the state level, that mission has not changed. We have proved that during a global pandemic. VR agencies are adaptable, creative for us in Minnesota, SSB was one of the first agencies, if not the first, allowed to go back into people's homes and provide services. That's because we know how to do things quickly and strategically to respond to whatever comes our way. We don't wait for people to tell us what to do or how to do it. We take charge and we lead the way. And I feel that is how VR is across the country. We tend to be leaders in faces of crisis and urgency. We tend to step up when others don't.   Carol: Yeah, good advice. That's all good advice. Kristen, how about you? Because you've had major shifts. I mean, you've already alluded to this, this whole like take away your people. And that's been all shifts in the structure within the state government and such. You know we've got the federal different priorities. So how do you navigate and adapt to those changes in your work and for yourself, even, like how are you taking care of yourself through all this.   Kristen: Being able to adapt the work that we do? Natasha says that we have a mission. We have a very clear outcome that we have whatever side, whoever's telling you what they want to do or how they want to do it. You need to be able to mold what that strategy looks like so you can speak to it. And I always talk about it. It's a spin. I don't like the terminology of spinning, you know, for the sake of trying to hoodwink anybody or not be transparent. But at the end of the day, we want job placements, we want employment, we want independence. So if somebody's saying increase your job placements, fine, that we can do that. It's how do we then take what they're giving us and make it not be a distraction and we can mold, you know, whatever we're measuring to the thing that they want, but still do what we are doing at the base level. And so I do feel like that's really part of our job as leaders is to and Natasha spoke to this earlier is take that noise and then see how we can like get it to stop with us and push it back in a way that still supports the work we're doing, whatever comes to us in terms of work group where you need to measure this, or we want some kind of change in X, Y, or Z. Okay. I can give you this back that will meet your needs. And it doesn't change or distract from what I'm doing in our department or in our programs. I think it's just being flexible in your thinking, being able to not have to have a certain way of approaching things, because you got to understand what that landscape is. You got to speak the words that they're speaking in order to get them to listen to you and kind of play with you so that we can all get to the same end goal.   Carol: One thing I've seen from you, Kristen, just working with you these past years in my TA capacity is I'm like, I love your persistence because you've had to navigate this really tough, internal, weird structure. It just is weird. And you are super persistent in messaging. Okay. Like you send a message to this person, oh, I'm not the person. Okay, then who is the person? Okay, I'm going to go to this person and you will not let it go till you find till the end the little trail of crumbs you get to and you're like, all right, I'm finally getting to the person because I have to get this thing answered. Some people just give up. They're like, oh, I don't know. And then staff ask and you're like, well, I don't know. We don't know who's doing what. Oh not you, you. You don't let that happen.   Kristen: That is one piece of advice I give to people when they come on. This is a state government, federal government, there are all sorts of red tape, barriers, hoops. Everything will get in your way if you let it. You're going to have to be persistent. Don't get jaded with it. Don't give up. Just know that you're going to have to be persistent with getting to the thing that you want to get done.   Carol: So switching a little bit. There's a lot of different structures in hiring VR agency leaders. I mean, you can be a political appointee. You can be more of a career professional where maybe you have some protections, maybe it's not a full blown union, but you got something. And we've had 14 new directors in the last less than ten months. Again, 14 new directors in VR. You know, people don't always realize like, how does that and each of you represents a different bucket here. How does that distinction, whether you're a political appointee or you have a little more protection influence your agency. Kind of how you approach the operations and your decision making. And I'll ask you first, Natasha.   Natasha: I am a career professional. I'm the highest level you can go before you start hitting the politically appointed positions. So that means I get the privilege of bringing some stability to the agency. Granted, that doesn't mean I can't get fired or laid off, but I am not politically appointed. So when the administration changes, I don't change with it. So that means staff can expect some consistency, and they don't have to wonder who's going to be coming in now to shake things up with their own ideas and views. They know what my priorities and goals are. They know how I work and they know what to expect. And so I have the luxury of time to create a culture that will sustain anything that comes our way. I have the time to develop that succession plan, offer professional development and mentorship opportunities. But when I was thinking of this, I can see the value of Having fresh new faces, coming in with different perspectives and experiences, and that they may have a better idea for how we do things. You know, we talk about people who have been in the position for 30, 40 years. Is there some value to having that new life coming into an agency? So I recognize that being a career professional could also be a limitation of mine, which means that I really need to surround myself with people who think differently from me, and I can't get stagnant.   Carol: Yeah, that's a really good point. Although there are very few 30 year or 40 year career leaders in the VR program anymore, I think we got Diane Delmas out in Vermont and Greg Trapp, those are the two I always think of. Otherwise, boy, people have been coming and going pretty fast, but that is good advice because you can get a little stuck. Now, Kristen, you're on the other end of the spectrum because you are a political appointee.   Kristen: I am not a political appointee, but I am an at will employee.   Carol: Oh, you're an at will though.   Kristen: Yeah,.   Carol: So it's very similar. So you're an at will person, does that impact you at all, like in decision making or as you go about doing your job?   Kristen: Well, certainly. You think, you know, is this decision going to make me the scapegoat for something that goes south, right? So, you know, it does impact my thinking. I don't let it impact whether it's right or wrong. To do that is just my base. You know, you just have to have that gut kind of commitment to. This is what I said. It's the truth. I don't have any qualms about how I do the work or the transparency that I have in the work that I do. So keeping it all above board, hope that that serves you in the end. Natasha, you had a very positive outlook on new people coming in. In my tenure, I've experienced a lot of changes in different people at different levels coming in and not having any idea about the rehabilitation programs that we run. And so it is a kind of a continuing education of individuals who are coming and going to have them see the value of the programs and the way that they need to operate.   Carol: Yeah, I appreciate that. So let's look a little bit at kind of leveraging both of you like this leveraging your data. And we're kind of skipping around a little bit here. But how do you guys like to leverage data to inform your financial and programmatic decisions? Now remember we've got a lot of new directors. We have listeners out there that are they don't know we I get this question all the time. You know, we talk about data informed decision making. People are like, yeah, we talk about it, but what does that mean? And how do you really do it in practicality? So Kristen, what would you say do you have like an example or how do you like to best leverage data when you're looking at making decisions, whether programmatically or financially?   Kristen: Just because I have a little bit more programmatic data that I have access to and ability to manipulate, we really look at that in terms of, you know, when we're setting our annual strategic goals, what is our five year goal? Take a look at what have the last three years look like. You know what the percentage of increase or decrease is? How are we adjusting those things? Use the data to understand where are the gaps, what's not working, and something we expected the needle to move and it didn't. What's not working in that process. And so you know, what lever do we pull to say this is going to be quote unquote a countermeasure for that thing, and then measure that data over the next three, six months. And if there's a change, then we can kind of understand then did that work or didn't it work? I think far too often in our workforce we say, well, this is a problem, but we don't really have any data around it. Should we gather a ton of data for the program to being able to use that data to help inform what decisions or what changes to processes should we be making and how should we make those. And then we can track it to see did it make a difference or what difference did it make? And is it something we should replicate? Is it something we should pull back. So I really like to use our data from our program, you know, participant program data to inform our strategy on what we're going to be doing in the next 1 to 5 years.   Carol: I know before you have presented at CSAVR and showed like you had some really cool ways you were able to look at data and you did a lot of it by your region so you could start narrowing in, because you can have this tendency to go, oh, you look at the data broadly and then you're like, oh, we must have this problem everywhere. Well, you realized you had regions, you know, in your state you're like, well, why am I like spanking everybody? What we write, we need to focus over here.   Kristen: Yeah, we have those metrics. And it's a metric per counselor, per rehab tech, per purchasing specialist. That unit of counselors rolls up to the supervisor. The supervisor rolls up to the program manager. So I can drill down from a state level perspective to a region perspective. Is it a supervisor office problem? Is it a person problem? And that has really helped us understand. Also, where do we need to direct the energies and efforts in terms of making changes.   Carol: Yeah, I really like that. That was really good stuff. How about you, Natasha? What are you doing with leveraging data? Because I know that's in your wheelhouse, too.   Natasha: We actually hired within, like, the last year or so, a data analyst who is skilled in data visualization and being able to take a bunch of raw numbers and tell a story. And we have been working with her to develop not only the programmatic data, which we now have a ton of that we can look at, but also our fiscal forecasting and what's happening on a budgetary level. It is because of those reports which I am getting weekly, monthly and quarterly reports, depending on the nature that we were able to suddenly see this huge, unexpected spike in case services authorizations. Within just a month of it happening, we were able to drill in. What exactly is going on? What are the bucket items that are the red flags we were able to look at by staff member by region, and we found that our interpreters have gone up over 300%, which then led us down to, okay, what's going on with that? What's the story behind the data? We also are every week meeting as a fiscal team. So the three fiscal staff that I have and myself, we meet every single week. I am intimately involved in our federal reporting. I look at every single report that they put together before we submit our 17. We walk through it. I know where we're at with match. I know where we're at with maintenance of effort. I know exactly where our 15% set aside is, and I can tell you that every single month how we're doing and what issues we're going to be facing. And that's because we have the data. If a director never looks at data and doesn't know what's happening in their programs, they're not going to be able to spot issues. You have to know whether you're doing good or you're not doing good. You need to be able to catch those things.   Carol: Yeah. And unfortunately, you have many colleagues across the country. And I will come in and they're being told by like the DSA fiscal staff, hey, don't worry about it. We got it. And so there have been directors of programs of 150 plus million dollars, have never seen a budget report. Zero idea. So literally anything they want to do. Hey, can we send a staff to training? They're asking this group of fiscal people sitting over here because they don't even know what's in the budget. It is the most insane thing I've ever seen. So you really hit the nail on the head. Like, you have to have access and it is required in the law, in the act, in setting up the agency org structure, you have the sole responsibility over the allocation and expenditure of your funds. And how can you have that sole responsibility and not have any data that goes with it? So I preach. Natasha: I will say, data is if you have a legislative ask and you are requesting more funding, the stories are important, but they also want to see the data behind it.   Carol: 100%. And it can't be data that's changing by the day. Oops, we forgot this because I've seen people get burned on that as well. And then the legislators are going, okay, well, this data now is suspect, and I think they need a legislative audit report and review because what are they doing over there?   Kristen: From a data reporting perspective, like having historical data to the same reports they pull, they cannot keep changing the reports that you're changing the methodology of that. That was a lesson learned for us is we had to understand what data we were pulling, how were we calculating the numbers we were calculating. And now we have data since 2018, and we can tell when we've made any changes. And so then we can see what are our trends. What does that look like. How can we use that to help us predict in the future. So that was a lesson learned for me. We came in and it wasn't much in terms of data. We built some reports and then it was like, oh, but now we need to kind of be able to track, oh, well, this thing happened. And that's why maybe that spiked or dipped or we did this thing and here's the change we saw. So we were able to speak to that year over year as well.   Carol: Well super cool. So what advice would you guys have for other leaders out there? All the lessons you all have learned. We can try to read the tea leaves, like where is VR heading in the next few years? But what do you all think? Like what do you think where's VR going? And what advice would you have for other leaders? And Kristen, I'll go to you.   Kristen: I just think remain committed to the mission and the purpose of the programs that we have. we're here to serve individuals with disabilities. We'd keep that at the forefront. And, you know, I heard Natasha say to you, the mission is on the wall, right? We all have our missions. We all have our visions. Just don't let that get buried in all of the craziness that is happening and continue to be persistent. Carol mentioned the persistence. I think that is key. You don't let it drag you down. Don't let it burn you out. Just be persistent and know that all of the work that you're doing is for a good reason, good outcomes.   Carol: Good stuff. Natasha, I'm going to give you the last word.   Natasha: Don't get comfortable with how things are going right now. Speaking to what Kristen said earlier? Things will change, and probably for reasons completely outside of your control. And also remember that easy decisions aren't always the best decisions, and the best decisions aren't always the popular ones.   Carol: Well said. Very true. Well, I appreciate you both. Oh my gosh, I'm so excited to see what you all have done. You're two of my favorite directors. Don't tell the, don't tell the other directors that are listening.   Natasha: Yeah, cut that out, Jeff. Don't have that in there.   Carol: Thanks for joining me today. Sure appreciate it.   Kristen: Thank you.   Natasha: Bye.   {Music} Outro Voice: Conversations powered by VR, one manager at a time, one minute at a time, brought to you by the VR TAC for Quality Management. Catch all of our podcast episodes by subscribing on Apple Podcasts, Google Podcasts or wherever you listen to podcasts. Thanks for listening!

Meet Jenny Pelletier and Abdi Mumin, two passionate Orientation and Mobility (O&M) instructors who are helping blind and visually impaired students build confidence, independence, and street smarts—one step at a time. In this episode, they share how mastering cane skills, navigating new environments, and embracing your journey can unlock freedom and open new opportunities. Whether you're heading to high school, college, or a first job, O&M is your toolkit for success. From snowy sidewalks to exploring campuses and even hiking trails, they remind us: your path is yours to shape. Confidence is the game-changer—are you ready to swing for the fences?   Full Transcript: To learn more about the services available through State Services for the Blind and how they can support your independence, contact Shane DeSantis at Shane.DeSantis@state.mn.us or call 651-385-5205.  

Meet Tou Yang, a Transition Work Opportunities Navigator at State Services for the Blind! Tou helps students explore career options, build resumes, prepare for interviews, and find summer jobs, internships, or volunteer experiences. Learn how tools like Career Index Plus make it easier to research careers and job markets. Tou shares tips for tailoring your resume, answering interview questions with confidence, and job shadowing opportunities. Whether you're heading to college or the workforce, Tou and his team are ready to support you every step of the way. Opportunity starts with taking that first step! Full Transcript: To learn more about the services available through State Services for the Blind and how they can support your independence, contact Shane DeSantis at Shane.DeSantis@state.mn.us or call 651-385-5205.  

This Blind Abilities episode features peer ambassadors Amy and Maddy, who share how Minnesota's State Services for the Blind (SSB) has supported their educational and vocational journeys. From summer camps to career exploration and technology training, SSB has played a vital role in helping them develop independence, self-advocacy, and professional readiness. Transition Coordinator Shane DeSantis explains how SSB collaborates with students, schools, and families starting at age 14, providing individualized services like job shadowing, orientation and mobility training, and Braille instruction. The episode highlights real-world experiences, resources, and the long-term impact of SSB on the lives of blind and visually impaired students.   To learn more about the services available through State Services for the Blind and how they can support your independence, contact Shane DeSantis at Shane.DeSantis@state.mn.us or call 651-385-5205.   Full Transcript  

In this episode of Blind Abilities, Jeff Thompson speaks with three professionals from State Services for the Blind (SSB)—Kate Larson, Randi Lasher, and Shane DeSantis—who support students with vision loss as they prepare for life after high school. They share helpful tips about applying for college, getting financial aid (like FAFSA and scholarships), gaining job experience through internships, and working closely with counselors for support. They also talk about the importance of accessibility, orientation and mobility, and how internships and campus resources can help you feel confident and ready to succeed in college and beyond.   To learn more about the services available through State Services for the Blind and how they can support your independence, contact Shane DeSantis at Shane.DeSantis@state.mn.us or call 651-385-5205.   Full Transcript:  

In this episode of Gov Tech Today, hosts Russell Lowery and Jennifer Saha explore the groundbreaking steps taken by the State of California in adopting AI technology for government operations. They discuss the state's unique approach to procurement through Request for Innovative Ideas and its collaborative projects with major firms like Accenture and Deloitte. Key projects include traffic mobility insights, tax center call productivity, language tools for health services, housing plan reviews, economic predictions, and legislative analysis. The episode also highlights the importance of data hygiene and readiness, with a look at how various state agencies are preparing their data for AI integration. Finally, the hosts reflect on the role of AI in making government processes more efficient without displacing workers, as well as the broader implications of AI adoption in public services.00:00 Introduction to Gov Tech Today00:46 California's AI Implementation Journey01:42 Innovative Procurement Process02:38 Generative AI in Action: Caltrans Case Study03:52 Expanding AI Projects Across State Departments07:24 Labor's Role and Concerns with AI09:39 Data Hygiene and AI Readiness16:50 Future of AI in State Services

Have you ever wanted to experience the thrill of snowshoeing, learn how to build a campfire, or master winter hiking skills? In this special podcast episode, we take you on a journey to Fort Snelling State Park, where State Services for the Blind (SSB) partnered with Wilderness Inquiry to create an unforgettable winter experience for blind and visually impaired students.   Guided by experienced outdoor educators, students learned essential winter survival skills, from navigating snowy trails with snowshoes to starting a fire using only a spark and a cotton ball. They also discovered the importance of teamwork, problem-solving, and dressing for cold weather while exploring the winter landscape. And, of course, no winter adventure would be complete without enjoying hot chocolate and s'mores around a warm campfire!   Whether you're interested in outdoor adventures or simply want to gain confidence in new environments, this episode will inspire you to step outside, embrace new challenges, and explore the world around you.   Full Transcript   To learn more about the services available through State Services for the Blind and how they can support your independence, contact Shane DeSantis at shane.desantis@state.mn.us or call 651-385-5205.

Senate Summons NSA, DSS, NIA, DIA Over US Govt Alleged Funding Boko Haramhttps://osazuwaakonedo.news/senate-summons-nsa-dss-nia-dia-over-us-govt-alleged-funding-boko-haram/20/02/2025/#Issues #Brekete #Akpabio #AlMustapha #Borno #BringBackOurGirls #Californium #DIA #Dss #NIA #NSA #Obama #Perry #Scott #Senate #Tinibu #US #USAID Nigeria Senate has summoned the current National Security Adviser, NSA, Mallam Nuhu Ribadu, Director General of the Department of State Services, DSS, Adeola Ajayi, Director General of the National Intelligence Agency, NIA, Ambassador Mohammed Mohammed and the Director of the Defense Intelligence Agency, DIA, Major General Emmanuel Undiandeye following the allegations made on Friday February 14, 2025 at the United States Congress by a US Congressman, Scott Perry that the US government is funding Boko Haram among other terrorist organisations in the world through the United States Aid for International Development, USAID, this he said, less than 3 years after former Nigeria Chief Security Officer, Hamza Al-Mustapha on December 06, 2022, as a Guest at the “Reality Radio and Television Magazine Program” produced by the Brekete Family alleged that Boko Haram insurgency is a product of foreign interest for the purpose of exporting an unannounced most expensive mineral resource in the world, Californium stone that is abundantly found in Borno State used by world powers to produce Nuclear weapons with emphasis that the Boko Haram activities are funded by foreign interests under the guise of Non Governmental Organisations, NGOs who do come to Borno with the pretense that they are helping the people to fight against poverty and poor healthcare but at the dead of the nights, the foreign NGO officials alone do go to dangerous places in Borno state where Nigeria soldiers dare not go even at day time. #OsazuwaAkonedo

The Desserts in the Dark event at Minnesota State Academy for the Blind (MSAB) provided a hands-on experience for sighted participants to gain insight into the world of blindness. Guests wore blindfolds while enjoying a variety of desserts, decorating cookies, and engaging in a Braille decoding activity. Led by blind and visually impaired students, the event highlighted the students' capabilities and independence. The fundraiser supports the International Studies Club's upcoming trip to Sicily, reinforcing that blindness is not a barrier to travel, learning, or adventure. By engaging their other senses, participants left with a deeper appreciation for accessibility and inclusion.   Links: Minnesota State Academy for the Blind Seable - Holidays for Blind and Visually Impaired Groups and Tailored Holidays   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205.   Full Transcript:     (

2Face Missing, Family Writes DSS, Pin Natasha Apparent Kidnapped Suspecthttps://osazuwaakonedo.news/2face-missing-family-writes-dss-pin-natasha-apparent-kidnapped-suspect/15/02/2025/#Entertainment #2Baba #2Face #Annie #Idibia #Igbinedion #Natasha #Osawaru #Rose ©February 15th, 2025 ®February 15, 2025 12:40 am Words of Innocent Idibia aka 2Face in his record breaking song, “My Africa Queen” may have come to pass as it appears Honourable Natasha Osawaru has stood out as the outstanding one in a million apparently thus to have taken 2Face Idibia to where he has never been and made his heart to go tinga linga ling which made 2Face's mother, Rose Idibia to say her son is out of sense, saying 2Face is currently behaving unlike him she knows, that not all, the entire 2Face family contracted a lawyer to declare 2Face whereabouts unknown, petitioned Department of State Services, DSS for possible act of kidnapping, suspecting Natasha to have taken their son away. #OsazuwaAkonedo

The ACB Minnesota State Convention: Zooming into 2025 was an exciting gathering of Minnesota's blindness community, offering insights, connections, and resources. Highlights included updates from State Services for the Blind, discussions on assistive technology like the NLS e-Reader, and opportunities in employment, including pharmacy technician training for those with low vision. The convention also featured a Metro Mobility Q&A, a goalball team headed to nationals, and an inspiring keynote from Scott Thornhill on embracing blindness. Attendees engaged with exhibitors, workshops, and a film screening of “Possibilities”—making this a must-attend event for Minnesotans with vision impairments.   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205.   Full Transcript:  

In this 2nd  episode of the Two Journeys to Employment,  Gabby Gingras shares her inspiring journey from student to professional, emphasizing the importance of self-advocacy, resilience, and using available resources. As a visually impaired environmental Studies graduate, Gabby describes her role at Rainbow Tree Care, advocating for herself at work, and overcoming challenges in education and employment. She reflects on her experiences as a Peer Educator, where she helped younger students prepare for college and careers by teaching advocacy and assistive technology skills. Gabby's advice to high schoolers: don't be afraid to ask for help, try new things, and never give up on your dreams.   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205.   Full Transcript:  

In episode 1 of the Two Journeys to Employment series, Kat Wilke shares her inspiring journey from high school to becoming a speech-language pathologist. Diagnosed with Stargardt's disease in eighth grade, Kat overcame challenges with vision loss by connecting with Minnesota's State Services for the Blind (SSB), which helped her develop self-advocacy skills and provided vital resources like assistive technology. As a peer educator, Kat shared college tips with other students, fostering a sense of community. She encourages high school students to embrace their unique paths, explore resources, and take pride in their differences. Kat's story shows how persistence, support, and passion can lead to fulfilling careers and personal growth.   Full Transcript  

This episode of Blind Abilities highlights the inspiring journeys of three individuals—Judy Sanders, Janet Dickelman, and Ben Zheng—who exemplify advocacy in action. Judy recounts her pioneering efforts to challenge discriminatory policies in education and airline seating. Janet reflects on self-advocacy from her school days and her leadership within the American Council of the Blind, emphasizing the power of persistence. Ben shares his transformative journey from sudden blindness to becoming a leader in the Minnesota Association of Blind Students, focusing on self-determination and collective advocacy. Together, they showcase the strength of grassroots advocacy and its role in building a more inclusive world.   Here are some links from this episode:   American Council of the Blind of Minnesota Call:          612) 223-5543 National Federation of the Blind of Minnesota                Call: 612-872-9363 Minnesota Association of Blind Students                         email   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205.   Full Transcript

Jesse Anderson, Assistive Technology Specialist at State Services for the Blind of Minnesota, discusses the latest advancements in assistive technology for high school and college students. He highlights tools like Aira's AccessAI, BeMyAI, JAWS, and smart glasses, emphasizing the importance of learning both mobile and computer-based solutions to improve independence and efficiency. Jesse also explores emerging technologies, such as multi-line Braille displays and AI-powered apps, while stressing the value of early adoption and flexibility in using various tools. His advice encourages students to embrace technology as a way to overcome challenges and succeed in academics, work, and everyday life. Full Transcript: To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205. Read More

In the “College 101” webinar hosted by State Services for the Blind of Minnesota, three students, Amy, Arianna, and Maddy, shared their experiences transitioning from high school to college. They discussed the importance of self-advocacy, managing accommodations like extended test times, and utilizing assistive technologies such as Braille displays and Voice Dream Reader. The panelists emphasized building strong technology skills and relationships with professors to access essential resources. They also shared tips on tackling challenges, exploring campus life, and balancing independence. Their advice inspires high school students with visual impairments to prepare for a successful college journey.   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205.   Full Transcript   Thanks for Listening.  

In this Blind Abilities episode, Jeff Thompson interviews Jada Johnson, Multiple Systems and Pathways Navigator at State Services for the Blind. Jada shares how she supports students with disabilities transitioning from high school to college and the workplace by fostering independence through skills development, family engagement, and coordinated services. She highlights the value of early planning, self-advocacy, and tailored experiences, like worksite accommodations and benefits planning. Jada's approach empowers students to navigate barriers and achieve meaningful, fulfilling employment opportunities.   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205.   Full Transcript   read More  

DSS Allows Lawyers Access To Nnamdi Kanu After  Disobeying Court https://osazuwaakonedo.news/dss-allows-lawyers-access-to-nnamdi-kanu-after-disobeying-court/12/11/2024/ #Law #Biafra #Dss #Kanu #MnkLegalTeam #news #Nnamdi ©November 12th, 2024 ®November 12, 2024 4:39 am Lawyer to the detained Biafra Secessionist Leader, Mazi Nnamdi Kanu has confirmed that the new Director General of the Department of State Services, DSS, Adeola Ajayi has allowed the team of lawyers of the Indigenous People of Biafra, IPOB to have access to the Biafra Republic Agitator on Monday since September 24, 2024 the DSS restricted his access to lawyers. #OsazuwaAkonedo

Curious about how to navigate college life as a blind or low vision student? Anjie Hall, an expert in disability resources, shares essential strategies for setting yourself up for success. From early connections with disability offices to embracing technology and building a strong support network, Anjie's journey offers a powerful roadmap. Her insights on self-advocacy, resilience, and preparing for the workplace make this episode a must-listen for anyone planning their next big step.   Here is the link to the mentioned podcast episode: Building Career Paths: Insights For Young Adults from SSB's Student Career networking Event.   Full Transcript:   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205.

State Services for the Blind of Minnesota (SSB) hosted a Student career networking event for blind and low-vision high school and college students. Students connected with professionals from various industries, gaining insights into career opportunities, overcoming challenges, and building successful paths. A special message from the University of Minnesota's Disability Resource Director emphasized the importance of accessibility and self-advocacy in higher education. The event encouraged students to network, learn, and explore future career possibilities.   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205.   Full Transcript    

Full Transcript In this episode of Blind Abilities, Jeff Thompson speaks with Brady and Nick from the Minnesota Wild Blind Hockey Team. Brady, a player entering his fourth year, shares his journey into blind hockey, starting from his love of regular hockey and joining the Minnesota Wild Blind Hockey team in 2021. He explains how the sport is adapted for visually impaired players, with a steel puck designed to make noise and special rules to enhance accessibility. Brady highlights the supportive community, both on and off the ice, and the opportunities blind hockey provides for personal growth and skill development. Nick, a team manager, offers insights into the management of the team, fundraising efforts, and the various events the team participates in across the country. He encourages parents and potential players to get involved, emphasizing the welcoming and inclusive nature of the sport, regardless of prior experience.   Additionally, the episode begins with an announcement from Maddy, a peer ambassador from State Services for the Blind (SSB), about an upcoming student career networking event. The event, aimed at blind and low-vision students aged 14-24, will provide opportunities to network with professionals and explore career options.   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205.  

Full Transcript   Jennifer Martinez-Badillo shares her journey of securing a position at College Possible through AmeriCorps, where she helps high school students with their college application process. As a visually impaired advocate, she discusses the accommodations she received and the support from State Services for the Blind. Jennifer reflects on her future goals, considering both counseling and teaching English to speakers of other languages, while remaining committed to guiding students on their educational paths.   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205.  

In this episode of Blind Abilities, high school student Connor Kunze discusses the Post-Secondary Enrollment Options (PSEO) program, which allows students to earn college credits while still in high school. Connor shares his experiences with accommodations, the transition from high school to college, and the challenges of balancing responsibilities. He emphasizes the importance of self-advocacy, seeking support, and understanding available resources, offering valuable insights for blind and low vision students preparing for their academic journey.   Full Transcript   Check out the College 101 Webinar podcast episode.   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or call Shane at 651-385-5205.  

  State Services for the Blind and the Lighthouse Center for Vital Living collaborated with Wilderness Inquiry to offer a unique camping and canoeing experience for Pre-ETS students at Interstate State Park, Minnesota. This initiative aimed to empower blind and low-vision youth by enhancing their independence, self-advocacy, and teamwork skills. Participants engaged in a range of outdoor activities, including setting up tents, canoeing on the St. Croix River, and exploring hiking trails, all while learning valuable skills for navigating the outdoors. This inclusive event showcased the possibilities of outdoor recreation for individuals of all abilities, inviting more people to explore the natural world.   To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or 651-385-5205.   Full Transcript    

Full Transcript In this episode, Peer Ambassadors, Amy and Maddy, introduce themselves and share their personal journeys, detailing how they became connected with State Services for the Blind (SSB). They discuss the support and guidance they received from SSB counselors, including the benefits of having counselors attend IEP meetings. The episode explores various programs and activities offered by SSB that empower students with vision loss, such as Orientation and Mobility training, Assistive Technology education, Career Exploration, and engaging summer camps. Amy and Maddy highlight the strong sense of community found while participating in the events and the positive impact it has on participants. They conclude with an inspiring message, encouraging listeners to connect with SSB and embrace a fulfilling life despite vision loss. Tune in to discover how SSB can help you achieve your goals and live the life you want. To find out more about the services provided at State Services for the Blind, and what they can do for you, contact Shane DeSantis at shane.desantis@state.mn.us or 651-385-5205. Read More

In this focus on student Internships, State Services for the Blind's Transition Work Opportunities Navigator, Randi Lasher, gives us an overview of student internships and how SSB works with the students to assist them in achieving their career goals. Listen in as Joshua, Qi, Jackson, and Josh share their experiences of gaining and internship, describing what they do and give some good advice for those seeking an internship. If you have any questions about student internships, career goals, or to find out what State Services for the Blind can do for you, contact Shane DeSantis at shane.desantis@state.mn.us. Full Transcript   Contact State Services for the Blind If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Pre-ETS Program and Transition Services Coordinator Shane DeSantis by email or 651-358-5205. Thanks for listening!

Full Transcript   The Students of  the Summer Transition Program (STP), toured State Services for the Blind (SSB), which provides resources and training in independent living skills, job readiness, orientation & mobility, and college preparation for blind, visually impaired, and deaf-blind students. During this tour, students engage in activities like job shadowing, mock interviews, employment readiness, and learning about accessible technology. The STP program aims to equip students with essential skills for life after high school, emphasizing the wide range of services SSB offers to support their success and independence.   Contact State Services for the Blind If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Pre-ETS Program and Transition Services Coordinator Shane DeSantis by email or 651-358-5205. Thanks for listening!

Shane DeSantis joins Jeff Thompson in the Blind Abilities Studio to announce the June 17th Golf Event for students with State services for the Blind.   Full Transcript When Monday June 17 from 9:00 a.m. - 12 noon Where Oak Marsh Golf Course 526 Inwood Ave North Oakdale, MN Who SSB students and students 8 and up. What An introduction to golf specifically for students who are blind or visually impaired will include a brief overview of the sport of golf and the object of golf, games and drills which include sound sources and equipment for the clinic. Explore the great game of golf. Pizza will be provided for lunch Transportation for students enrolled in SSB can be arranged. The clinic is free! To Register/Questions If you are an SSB student please register with Shane by emailing him at shane.desantis@state.mn.us. If you are not an SSB student please register by emailing Angie Ause at angela.ause@spps.org. Contact State Services for the Blind If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Pre-ETS Program and Transition Services Coordinator Shane DeSantis by email or 651-358-5205. Thanks for listening!   Read More

Full Transcript   Maddy and Amy are SSB students conducting peer-to-peer programming for students across the state for instruction on various topics of interest for visually impaired students. They are also available to meet with others one-on-one for peer discussion and will be planning virtual and in-person group activities! Meet Addy and Amy as they talk about their schooling and leadership roles as Peer Ambassadors at State Services for the Blind (SSB) in Minnesota. Here  are some upcoming events mentioned in the podcast:   Student Meet Up: Come join us on Thursday, May 30th, to hang out and connect! We'll get to know each other and talk about summer plans/activities! We will meet over  Zoom from 6:00 p.m. to 7:00 p.m. Hope to see you there!   Explore golfing on Monday, June 17, at Oak Marsh Golf Course. Learn more.   Three-day, two-night camping experience with Wilderness Inquiry - August 13, 14, 15.   Twin Cities Blind Sailing - Youth Camps starting June 1st - please contact Katy Boyd at kboyd@twincitiesblindsailing.org  TwinCitiesBlindSailing.org   American Council for the Blind Convention in Jacksonville Florida July 5th through July 12  National Federation for the Blind National Convention in Orlando, Florida. July 3rd through July 8th.   Two baseball opportunities:  ·       Minnesota Twins Beep Ball Clinic June 15th ·       and Deaf, DeafBlind and Hard of Hearing Clinic June 15th You can find all this information and links on the web at mn.gov/deed/ssb/teens/   Contact State Services for the Blind If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Pre-ETS Program and Transition Services Coordinator Shane DeSantis by email or 651-358-5205. Thanks for listening!

In the studio today are Joan Phillips, Assistant Commissioner at the Massachusetts Rehabilitation Commission, and Michelle Banks, DIF Strategic Director for MRC.   Find out how MRC is turning VR on its head. What would they do differently in the first year, and what results would they see after year 2? Learn about the success of the job certification program, and how they are meeting the "NextGen-ers" where they are at.   Hear how  Joan and Michelle encourage others to take on a DIF Grant to help bring more innovation and creative ideas to VR.   Learn more about the NextGen Initiative.   Listen Here   Full Transcript:   {Music}   Joan: If you are committed to this field, please apply for a DIF grant. Bring your ideas forward so we can infuse the future of VR with new energy and achieve more outcomes for individuals with disabilities who come to us, really depending on us, to help them make life changing decisions.   Michelle: We're moving more and more young adults into trainings. We've developed training partnerships in technology, in health care. We're trying to forge our way into biotech.   Joan: I'm always challenging staff. What else? How else?   Intro Voice: Manager Minute brought to you by the VRTAC for Quality Management, Conversations powered by VR, one manager at a time, one minute at a time. Here is your host Carol Pankow.   Carol: Well, welcome to the Manager Minute. Joining me in the studio today are Joan Phillips, assistant commissioner at the Massachusetts Rehabilitation Commission, and Michelle Banks, DIF strategic director for MRC. So, Joan, how are things going at MRC?   Joan: Things are going really well. We are extremely busy working hard to ensure that the individuals who come to us seeking employment have every opportunity to get the training and to be upskilled and to gain employment. We are very, very busy but very happy.   Carol: Well, and of course, under Tony, she keeps you very busy because Tony's got a lot of great ideas. I love that.   Joan: She's got a lot of energy, more than all of us, that's for sure.   Carol: How about you, Michelle? How are things going for you?   Michelle: Good, busy is the word. Our project is well underway. Got a lot of participants. We've got a lot of interested folks and a lot of optimism for what we're about to achieve here. So it's going well.   Carol: I'm super excited to dig into this because I know our listeners have been really excited. And so this is the third podcast in a series focused on the Disability Innovation Fund career advancement projects. And I want to just do a little quick recap for our listeners about this particular round of the Disability Innovation Fund grants. So grant activities are geared to support innovative activities aimed at improving the outcomes of individuals with disabilities. And the Career Advancement Initiative model demonstrations funded back in 2021 were intended to identify and demonstrate practices that are supported by evidence to assist VR eligible individuals with disabilities, including previously served VR participants in employment who reenter the program to do the following. And it was to advance in high demand, high quality careers like science, technology, engineering, and math or those STEM careers, to enter career pathways in industry driven sectors through pre apprenticeships, registered apprenticeships and industry recognized apprenticeship programs to improve and maximize the competitive integrated outcomes, economic self-sufficiency, independence and inclusion in society and reduce reliance on public benefits like SSI, SSDI and or Temporary Assistance for Needy Families and any state or local benefits. Also, when we think back, Congress made career pathways a necessary, if not foundational, part of WIOA's workforce reforms and states, for example, are required to include career pathways and workforce development systems. They're required to have them in their local plans that they have. So it's been really fun because each of the other agencies that we featured to date has taken a really uniquely Different approach, and I'm excited to unpack what's happening with you all. So, Joan, I'm going to start with you. Tell our listeners a little bit about yourself and how you got into VR.   Joan: I actually have a master's degree in rehabilitation, but spent a significant amount of my career working in the private sector. I feel that those experiences really informed my positions that I've held at MRC. I came in as a director of one of our local offices, and four years later I was promoted to Assistant Commissioner. So that's a little glimpse into my journey. I have significant experience in Workforce Development, disability determination to determine eligibility for disability benefits, working with young adults with disabilities, individuals with severe physical disabilities. And I'm very fortunate to be in this career.   Carol: Well, it's always fun to see how people make their way to VR. We all get here some way. It can be a long and winding road sometimes, or a very direct path in. So Michelle, how about you tell our listeners a little bit about yourself?   Michelle: Sure, mine might reflect a long, winding part when it comes to Vocational Rehabilitation, but I've spent my career working with young adults. I started in the health care sector and then moved to juvenile justice. And then spent about 20 years in public child welfare, and I was the director of Adolescent and Young Adult Services for the Massachusetts Department of Children and Families, where I was helping the agency pursue transition related outcomes, one of them being employment with a group of young adults who were going to leave the public child welfare system without returning home or being adopted. So they had their lives, were calling for an enormous amount of independence, saw a lot of inequity when it came to economic stability, and could see a lot of pathways in things that could be done differently. I had worked with MRC a bit in that role and saw what they were doing, and when I realized that they got this funding to help young adults in particular, really try to have gratifying career pathways that were going to help them achieve economic stability in ways that many of their peers have the opportunity to do. I jumped right on it. So that's how I landed with MRC and have been excited to be working in this role ever since.   Carol: Very cool. So you're well positioned for the role you're in now. That is great. So, Joan, can you paint us a picture of MRC? Like how many staff do you have? How many people do you serve? A little bit more about what it's like in Massachusetts.   Joan: Yeah. So the Massachusetts Rehabilitation Commission provides services that break down barriers and empower people with disabilities to live life on their own terms. Our programs focus on career services, home and community life, and disability determination for federal benefit programs. We like to say that we're change agents and community builders, and we put the people we serve at the heart of everything we do. I'm the Assistant Commissioner of the Vocational Rehabilitation Division. That division serves over 15,000 individuals annually. We have over 300 staff, which includes directors of our local offices, regional managers, statewide managers, vocational rehabilitation counselors, placement and employment specialists, counselors for the deaf and hard of hearing, various clerical positions, supervisors. And hopefully I haven't missed anyone. The NextGen initiative, which you'll hear about, has some broad and some interesting staffing positions that we hope will inform VR moving forward in the future, and you'll hear more about that later.   Carol: So just a side note, I wondered, how are you guys faring kind of coming out of the pandemic? Are you seeing an upswing in the number of people that you're serving?   Joan: Absolutely. The numbers are increasing in terms of the numbers being served and also the numbers of individuals who are getting employment. We had a downswing during the pandemic, but now it's moving in the right direction and we're really excited to see that.   Carol: Good, that's good to hear. Been kind of hearing that trend across the country and I'm super happy about that. Well, I know your commissioner, Tony Wolf. I think she's amazing. She's done a lot of very cool things. She comes with a whole interesting background as well. And I know she's been super supportive and I feel like is always on the cutting edge of improving services. Talk about the support you've received from Tony and kind of throughout your agency for this project.   Joan: Her vision is really to modernize our organization, to modernize the Voc rehab divisions, to be relevant to this generation and future generations of individuals with disabilities. So we're all aligning ourselves. I said earlier, she's got much more energy than all of us combined. So we're trying to keep up with her and her ideas and moving forward.   Carol: Very cool. So, Michelle, big picture. Let's break down the grant. What do you propose to do with this grant? And what are you hoping to accomplish?   Michelle: So in this grant cycle we are looking to get 1000 NextGen-ers. So young adults 18 to 30 years old with disabilities into career pathways that are STEM related. We're going to do that in a few different ways, but our goal is to really open their minds to see how they can be successful in STEM careers, help them develop the tools that they're going to need to make the right career decision for them, understand how they can be successful and happy, and really achieve that economic stability that you were talking about and I was talking about earlier. It's an Innovation grant. So we're doing things differently than they've been done in the past. One of the things that we're doing is we have a learning experience that we provide to all of our NextGen-ers, and it's called Self CARES. Self CARES is an acronym, stands for Self-capacity self-advocacy, self-realization and Self Sufficiency. So it's really understanding. Ending who you are as a worker, what you want out of that, what your strengths and limitations are, what you're going to need to advocate for yourself once you become someone's employee and how you can work independently. And in NextGen, we don't see independence as being alone. We see it as accessing, first of all, having access to services, being able to access them, and harnessing the things that are available in your life to help you be successful at work. So that's our learning experience, Self CARES. And we also have these really creatively built teams looking at success in other sectors and within vocational rehabilitation itself that we've developed these roles within these teams. They include a peer mentor for every NextGener. The moment that they walk into our doors, we actually walk through their doors because we're community based, which is another innovative component. We have family partners, so the families of all of our NextGen-ers have a partner available to them on our team to ensure that their voice is NextGen-ers life and how they can contribute to a successful career. We also have employment success specialists, we have career counselors. We have specialty counselors for our NextGen-ers with sensory disabilities. We have a specialty counselor for blind low vision, NextGen-ers, and deaf hard of hearing NextGen-ers. And we have regional supervisors because we are based in these communities. We have three communities in the Commonwealth that we're serving right now as part of the grant. What's really different is these teams hold the NextGen-ers together, so it's not a 1 to 1 relationship. For example, with a counselor we're testing out, what is it like when you have these multi disciplines in they're all available to you. And we know that young adults like choice. So they choose who in this team is their team lead who they want to talk to, who they're going to return the text from. You know, who can get them where they want to be. But the rest of the team doesn't go away. They stay right there at the table to bring what they're disciplined forward and help move the young adult into work. Those are the main components of our program. I always look to Joan for a moment because she can fill in what I may have forgotten.   Joan: So NextGen is about quick wins. You know, we really want to help the young adults focus on those certificate programs and apprenticeships that are short term. They're not. We're not talking about putting people into a degree program, but a certificate program where there is a demand in the market sector for those skills and that they have a high probability of obtaining employment, making higher wages.   Carol: I love that you're doing that, that focus on, you know, everybody always was thinking, you have to have this four year degree or you got to get your master's, you got to get your doctorate. You know, all that. That is not for everyone. And there are so many good careers out there where you just need this little bit, like this certificate or you do the apprenticeship. Lots of people learn better, hands on. I remember my son, one of his friends in high school is an apprentice to be a plumber. I'm like, Chase, he's going to make more money than everybody because everybody needs plumbers. And that was his thing. He doesn't want to go to school and do the book learning. He learns so much better via hands on. So I like that approach because everybody doesn't want to go to college.   Joan: Yeah, you know what's really interesting is that right now, because of employers being unable to fill so many positions, everybody is looking at their entrance requirements to say, do we really need somebody with a degree? Is this something that somebody could learn on the job? Is this something if they got a certificate in this particular area, would that be sufficient? So I think we're on the cutting edge. We're on the cutting edge of preparing young adults to meet the demands of the labor market. And we're really excited about this. The good news is that if somebody completes a certificate program, gets a job and decides they want a degree, many employers are paying for those degrees. So the young person doesn't have these huge debts that they need to pay back. So that's one of the exciting things about NextGen. And that's one of the things that we inform the participants about that you can get a degree later if you decide that that's a path that you want to take.   Carol: Well, your timing couldn't be more perfect. I mean, I really feel like the pandemic sort of set all this up where people kind of flipped employment on its ear, and people are starting to see that not everybody needs to go to college, and there's lots of different ways to achieve that kind of ultimate career goal that you want to get to. There's a lot of ways to get there. So I think your timing is spot on. So let's talk about the first year. What kind of struggles did you guys encounter? Because I've heard it from the other DIF grantees. They're like, you know, that first year we had some problems, but what kind of struggles did you encounter in year one and what would you have done differently?   Michelle: I think that we used the analogy building the plane as you're flying it a lot. We are very optimistic about reaching our goals. Five years is a very short time to pursue some of these things. So Joan was the crafter of the implementation strategy really, and implementing, you know, building the program, opening the program, staffing the program, delivering the service at the same time is a very rapid pace. So I think that the biggest challenge would be the pace. At the same time, we're asking our NextGen-ers to work really hard in a short period of time to get a big outcome. So we've got to be doing the same thing.   Joan: You know, it's really funny when you write something on paper. It looks so beautiful and. And somewhat easy you know. But then reality hits that you have to, you know, this is a program that's serving people and you need to be strategic around implementation. And how are you going to deliver what it is that you've promised your funders that you're going to deliver? You know, if there was one thing that I could, we spent a lot of time drafting job descriptions, hiring staff, training staff, setting up infrastructure. If there was one thing that I could change as we rolled into year two and began to do outreach and recruitment, I looked back and said, I wish we had done outreach and recruitment in the first year, with a timeline set as to when the program would start. You know, took us a while to get the momentum going for recruitment. We're actually exceeding recruitment goals right now, but it was very stressful in the beginning thinking we weren't going to meet that number.   Carol: So that's a really good tip because I know folks have said the first year is sort of a drag because of the government processes. You have to write your position description and get it approved, and then you've got to post and then you're going to hire. And so you're waiting, waiting, waiting to kind of get going with the program. And then year two, It's like, holy cow, pedal to the metal really quickly, where I love that idea of ramping up and making people aware of what's going on as you're getting these things done. So it isn't quite that just huge forcefulness that needs to happen right away in year two. That makes really good sense. So since you're saying your outreach is going really well, I was going to ask you, I know you guys have a really I call it a groovy way of talking, so I may date myself, but I love how you guys talk about this program because it's exciting. You know, I love your NextGen-ers. I like when you were talking about employee success specialists. Like, I want to be one of those, you know, that kind of cool stuff that you're doing. So how are you connecting with your potential customers? And I'm going to shoot that to you, Michelle.   Michelle: Yeah, we have had a really dynamic and exciting outreach and marketing campaign. I have to talk first about our digital and print collateral, because when we were at CSAVR last year, it just flew off the shelf. They were so impressed with it. They wanted it to take it back to their state and see how they could replicate it. Marketing to young adults. Young adults get marketed to a lot, right? They are exposed to things that new ideas and people that want their presence, their money, their time. So you have a lot of competition out there, and you have to think about what's going to get their attention. So we had a digital and print media campaign in multiple languages. We want to ensure that we are serving young adults that have been under engaged in the past, and that includes specific racial and ethnic demographics. So we needed to make sure that the imagery on this collateral looked like them, look like the people we wanted to come into our program with. So diverse representation, they're young adults. Some had visual disabilities in the print collateral. They were living their lives, you know, so that folks could see that and really see themselves represented. And then also in their languages as well. We have multiple languages, and then everything from like the colors that we use to the background we used. We lifted that from other media campaigns that were for young adults specifically that we knew were successful. So real intentionality in a lot of time was put into that and a great partnership with our coms team. They were there before I got to the table and were so excited to do this work, and it really came through and what they were able to produce. We also went to social media. We launched social media campaigns. On Tik Tok reached close to 1500 views on that. We went to Facebook and Instagram, but we knew our demographic was really on Instagram and TikTok, so that was our area of focus. We did dynamic reels for them, and then we also just did what you would call like a flat still photograph, you know, using our digital media. So we're able to reach a lot of people that way. Then we went out every time we hired somebody and they were trained on the program, we put them out into the community to go find young adults, families and the systems that serve them. So we established partnerships with health and human service sister agencies serving our demographic as well as high schools were a great partner for us. We used some contracted services so that we could harness other relationships that were in the community. Cultural brokers, any type of neighborhood event, community event we were out at trying to we knew that the power wasn't speaking directly to young adults and directly to families, so that was always our focus. And multilingual capacity is really important there as well.   Carol: Yeah, I remember your materials flying off the table. People were like, holy cow, it is, it's like you've brought this whole fresh perspective into VR.   Michelle: Just one more thing. If anybody's listening that was of a huge assistance to us was a QR code on our print material. I just wanted to share that our potential NextGen-ers or their families could scan the QR code came directly to our landing page in a one page inquiry sheet.   Carol: You would now be proud of me because I saw that I was like, so we now have QR codes we're using on everything. So we do if we're doing evaluations, we go anywhere. We use a QR code instead of like, we're sending you this paper evaluation. We're just like we do the QR code. In fact, at our table coming up at the conference, I have QR codes that folks can just scan to get to our resources instead of like, dragging a bunch of paper along. So you're starting a revolution, you guys. It's awesome, I love it. So what kind of results are you seeing now that year two is completed? I think Michelle go to you first.   Michelle: We're moving more and more young adults into trainings. We've developed training partnerships in technology, in health care. We're trying to forge our way into biotech. So our NextGen-ers are coming in at the younger side around 22. So a lot of them do not have significant work history and have never heard of these fields before. They didn't get a lot of exposure to that in their high school experience. So we're doing a lot of career exploration and helping them into these trainings. We're doing some cohort trainings with some partners. So these are just NextGen-ers that we're able to hold together, serve as a group, give them peer support, give them support outside of the training or academics that are happening for them. And we're getting a lot of feedback on how to do that effectively with them. They don't like to meet in the morning. They don't want to meet after dinner. You've lost them permanently. But and they like individualized support. So as they're in these trainings, it's great and very helpful to them to meet as groups and peers. But they also want to be able to privately ask a question if they're struggling with any material, or maybe not quite sure this is a good fit for them. So needing to be really available to really understand what these trainings are, what is being asked of them, and then being able to provide that support. And if we can't provide it, connecting with the training provider to help them understand what the student experience is as well. And we've got some young adults moving into work as well. We again needed to open their minds to STEM careers. And sometimes when you've had no career or no job, you need to start somewhere. So we are looking a lot at some folks that are heading to work in. Our work is nowhere near done, right? They're getting their first job and they're learning what they like and what they don't like there. But the idea is to move more towards a career focused pathway.   Carol: Yeah. Very cool. That's the thing about demonstration projects you learn along the way, which I love, like you're learning little nuances, especially when you're working with that age group. Like, yeah, like after dinner you can and not too early in the morning. You're like all those different pieces, the ways you think you have it set up, and then you go, well, that didn't work so well. We're going to pivot. Joan, did you have some thoughts on that too?   Joan: Yeah, I was just going to say one exciting thing for me is employers engaging with us differently. For example, we have Red River who really stepped up and said we would love to offer an IT training for some of your participants who are interested in that field and their staff delivering the training for these young adults. And the hope is that, you know, many of them will get employment with Red River and other organizations. They brought Cisco and others to the table. And, you know, the opportunities. You know, if these individuals succeed in this area, it's wide. It's wide, wide open. Employer engagement. Also involves coming to talk to the young adults about different jobs in STEM, what it's like to work for their organizations, and etcetera. So it's beautiful to see the employers engaging at that level and who else to give relevant information but the employers.   Carol: Yeah, that's brilliant.   Joan: I walked into one of our conference rooms the other day, and there were 20 young people just focused on taking computers apart, and they didn't even notice me walking in the room. They were so engaged in the process. It was just, just beautiful. Just beautiful.   Carol: I think that's super smart, you know, because we can do it. You sit there and you go, well, you've got your counselors and they're talking about different jobs, but nothing better than people in that field. That particular company. And those companies are smart for hooking up with you guys too, because they have such a need for staff. And so that partnership, like the partnerships you're developing all the way through this, that's amazing. It's very cool. Joan, now I know you talk to me too, about your philosophy when it comes to VR. Can you share that with our listeners? You have some very cool perspective, and I know I can't, I can't say it like you say it.   Joan: Yeah, I've been in the field for a really, really long time, and my greatest desire is to see individuals with disabilities in high level, higher paying jobs. It's time for us to move out of retail flowers and filth. And I can't remember the other half, but, you know,   Carole: Food.   Joan:  and food services. Yes. It's time for us to move there. And I'm extremely excited to see where these NextGen-ers end up as we focus them on potentially jobs and careers that they've never heard of. You know, it's about exposing them to that. I'm always challenging staff. What else? How else? When I came to Mass Rehab, I was very surprised that our organization had been around for about 50 years and that the business community didn't know about us. I'm saying to myself, how are we getting people to work? And the types of jobs that people were getting really demonstrated that we were not connected to the business community. So it was my vision to drive that connection, to hire staff specifically focused on building relationships with the business community, nurturing those relationships, bringing information back to the counselors who are giving the advice around careers, and really developing a feeder system by having individuals who are managing business accounts, who speak their language, you know, who understand their culture and can help us to become much more innovative in preparing the individuals we serve and building the talent pipeline for the employers.   Carol: Good on you. I love that you speak to my heart. I know back when I was at State Services for the Blind in Minnesota and we were trying to expose our Pre-ETS students, that's why we started podcasts. Back then. We wanted to expose students to other kinds of work out there, because a lot of times our young folks who were blind or visually impaired, they just thought, I'm going to be a Walmart greeter. I can't do anything else. And it's like they had no idea I would cry, literally when we would do these student interviews and when people would kind of sell themselves short. It really hit my heart. And so the world is wide open. There's so many awesome opportunities that our folks can fill, you know, and you champion that I think is just brilliant.   Joan: Yeah, I mean, young adults with disabilities need to know that individuals with disabilities are CEOs. They are CFOs. They are IT professionals. You know, they're in the medical field. They're doctors, nurses, firemen. I mean, they're in every business sector. And I really believe that it is our job as VR professionals to expose those individuals to those careers and to really help them to think about their abilities. And, you know, what they have to bring to the table and how can we help them? Our job is to help them make informed decisions. Right? So we need to be informed about the labor market so that the information that we're transferring to these young adults is relevant to the current labor market. I think the NextGeneration of individuals with disabilities are not going to put up with working in a supermarket, bagging groceries. They want to be doing things that give them a great salary and offer them career ladder opportunities. And we're starting with NextGen.   Carol: They're going to be running that grocery store. They're not just bagging the groceries.   Joan: There you go.   Carol: They're going to own it. They're going to own that store. I love that. So, Joan, I know you also talked about the support you've had from RSA. Can you describe that for the listeners with this grant that there's been just really great support?   Joan: Doug Ziou has been an incredible supporter and a great cheerleader of MRC. I mean, everything we bring to the table, he's just. Yes. Do it. Yes. Do it. Very, very supportive, asking great questions, challenging us in ways that we need to be challenged but extremely, extremely supportive. And we're truly grateful that we have Doug on our side.   Carol: Yeah, I've heard that with all the project officers, I mean, like, they are super excited and really invested in these grants. It's almost like it's their babies or something. And they just love this so much. I'm really glad to hear that. Michelle, did you have anything you wanted to add to that?   Michelle: No, I was nodding. I realized this is a podcast, but I was just nodding furiously as Joan was talking. Working with Doug has just been such a pleasure, and you never get off a call with him without just feeling completely pumped about what you're about to go do and see all the possibility in it, because, you know, he does.   Carol: Yeah, I like that. They really cheerlead for that. So for those listeners that would like to apply for a DIF grant but have been afraid to do so, what advice would you give to others? Michelle. I'm going to hit you up with that first.   Michelle: I think that engaging potential employer partners, stakeholders, families are critical in not just the design and implementation phase, but hanging on to those partners, remembering what they told you in the beginning, revisiting that to give them a feedback loop on how you're incorporating their ideas to keep their partnership going, even when it's like, hey, remember you said that maybe you thought you could take on a few NextGen-ers in your organization? We're there now, keeping in contact, revisiting conversations. You know, I think that in a lot of grants, we bring our stakeholders to the table when we're applying for the funding and maybe even right when we first get it. And then we let them go away a little bit. So keep them there, keep them in the conversation. Update them on how things are progressing. Continue to ask questions. The world is different than it was two years ago, so our questions should be different as well. So that we're staying current in that partnership is staying current. And I can't stress family engagement enough and how powerful it is with young adults. Most family engagement models were born to serve children, and our young adults continue to have the bulk of their support come from their family members. I think everybody through the life course has the bulk of their support come through their family members. So why would you not have their voice at the table? Why would you not have their ideas? Why would you not consult with them on the course that you're setting with the NextGener, or because they have a lot of insight to share, they have a lot of resources to offer. So continuing that conversation in as well with that very unique set of stakeholders I would recommend.   Carol: Yeah, well said. Joan, any advice you have for our listeners?   Joan: Yeah. I mean, if you are nervous about applying for a grant, this is what I say. Are you an innovative thinker? Are you tired of VR the way it is and you would like to see change? Then I say go for it. VR needs some inspiration, some new strategies to move to the next level. If you are committed to this field, please apply for a DIF grant. Bring your ideas forward so we can infuse the future of VR with new energy and achieve more outcomes for individuals with disabilities who come to us, really depending on us, to help them make life changing decisions. I just want to share a story of a young adult who worked with MRC. He came to us, he was working in a pizza establishment, and he heard about our job driven training in cybersecurity. He applied even though he wasn't sure that that's an area that he could succeed in, graduated the top of the class, and is now earning over $80,000 a year. We want to replicate that 1000 times over with NextGen, and I would love for VR nationally to replicate that story. We want people to make wages that they can live on, that they can support a family on, that they can purchase a home or a car or, you know, live in a nice apartment. We want people to get off of Social Security disability benefits. That is buying into a lifetime of poverty. So we're depending on people with innovative and creative ideas to make that change. Don't be afraid of a DIF, grant. Jump in with both feet and let's make change happen for voc rehab.   Carol: Hear hear, you guys are going to turn VR on its head for sure, I love it. So Michelle, what would be the best way for our listeners to contact you if they wanted to follow up with any questions or like to see any information?   Michelle: Absolutely, we have a landing page. It's very impressive. I think it has this component where you can see videos of all of our NextGen staff. We did that for young adults to be able to check us out in the way that they like to check people out before they engage with them. It's https://www.mass.gov/nextgen-careers and anybody could email me any time MichelleBanks2, the number two, @mass.gov.   Carol: Excellent. You guys have been awesome. I'm so excited and I'm really hoping to check back in with you in a couple of years. As you get further along in the journey, maybe we can do a little repeat podcast and go like, hey, everybody is making they're not making 80,000 Joan. People are making 100 grand and these guys are living their best life. It is happening, I love it. Thank you both so much for participating in this podcast today. Appreciate it.   Joan: Thank you so much.   Michelle: Thank you.   {Music} Outro Voice: Conversations powered by VR, one manager at a time, one minute at a time, brought to you by the VR TAC for Quality Management. Catch all of our podcast episodes by subscribing on Apple Podcasts, Google Podcasts or wherever you listen to podcasts. Thanks for listening!

Linda Whitmarsh, Mother to three boys – two of whom are autistic; Marc Ó Cathasaigh, Green Party TD for Waterford; Bríd Smith, People Before Profit TD for Dublin South Central; Michael Fitzmaurice, Independent TD for Roscommon–Galway

The post As demand for state services soar, lawmakers must rethink their strategy of underinvesting appeared first on NC Policy Watch.

Scott Eggen, Randall Crosby and Linda Allison joins Jeff Thompson in the Blind Abilities Studio. They are owner/operators in the Business Enterprise Program (BEP) and are here to talk about their experiences and successful careers. The Business Enterprise Program (BEP) was established for Blind/Visually Impaired individuals to create opportunities and careers through food vending services and food and merchandise sales on Federal and state properties. The BEP program is nationwide and if you or anybody you know is interested in owning their own business, wants to work and begin a promising career, share this podcast and let them know about the Business Enterprise program. If you are interested in knowing more about the BEP, contact State Services for the Blind, or your Vocational Rehab agency if outside of Minnesota and ask about the Business Enterprise Program.   Be sure to check out Randolph-Sheppard Vendors of America on the web and stay up to date with all the latest news and events.   Episode Web Site we would love to hear from you! Send us an email at info@BlindAbilities.com or give us a call and leave us some feedback at 612-367-6093

Shane DeSantis, Transition Coordinator at State Services for the Blind, hosts the College101 Webinar with 3 unique college students giving their unique perspective on how they are succeeding and succeeded in their college journey. learn from their experiences and suggestions as they respond to questions submitted from high school students, college students and teachers. Are you interested in attending college to gain education and training needed to meet your employment goals? Do you have questions about what the transition to college will look like and what skills are needed to be successful in higher academics? In this College101 Webinar you may find the answers you are looking for. Full Transcript If you have any questions, please contact Shane DeSantis at shane.desantis@state.mn.us or 651-358-5205.   Contact Your State Services If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Pre-ETS Program and Transition Services Coordinator Shane DeSantis by email or 651-358-5205.   Contact: You can follow us on Twitter @BlindAbilities On the web at www.BlindAbilities.com Send us an email and give us a call at 612-367-6093, we would love to hear from you! Get the Free Blind Abilities App on the App Storeand Google Play Store. Give us a call and leave us some feedback at 612-367-6093 we would love to hear from you! Check out the Blind Abilities Community on Facebook, the Blind Abilities Page, and the Career Resources for the Blind and Visually Impaired 

Menus4All Vice president of Marketing, Stephany Jones, returns to the blind Abilities studio to announce the launch of their new app, Menus4All. The largest and most accessible menu for the Blind and Visually Impaired. With over 750,000 unique menus from United States and Canada, this well organized and accessible app is the cat's meow. From the voiceover accessibility, headings, near me list population and ease of use, this is the best thing since slice bread. And yes, you can search for bread or any other menu item or zip code or many other options that will suit your needs. Co-hosting with  Jeff Thompson in the studio is Serena Olsen, aka @BlindBroad from the Facebook Live show, The Blind Grind. Stephany, Serena and Jeff share some experiences, laughs and a lot of information about the development, the usability and the multiple ways a user can buy, subscribe and utilize the Menus4All App.   Here are some links to help you find out more about Menus4All:   Get the Menus4All App on the App Store!   Menus4All.com   Contact information:   Stephanie Jones  She/her VP of Marketing Menus4ALL, Inc. Stephanie@menus4all.com   Contact Your State Services If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Pre-ETS Program and Transition Services Coordinator Shane DeSantis at shane.desantis@state.mn.us  or 651-358-5205. Contact: You can follow us on Twitter @BlindAbilities On the web at www.BlindAbilities.com Send us an email and give us a call at 612-367-6093, we would love to hear from you! Get the Free Blind Abilities App on the App Storeand Google Play Store. Give us a call and leave us some feedback at 612-367-6093 we would love to hear from you! Check out the Blind Abilities Community on Facebook, the Blind Abilities Page, and the Career Resources for the Blind and Visually Impaired  

Jenine Stanley joins Jeff Thompson in the Blind Abilities Studio to talk about the upcoming changes happening to the retail and community plans at Aira. With the changing economy and needs of explorers, Aira has made adjustments to forge forward into the upcoming years to provide the great service that we all have become accustomed to and use when we need that instant access to information. You can find out more on the Aira web site  and dig into their Newsroom to keep up with all the upcoming news. Here is a blog post from Aira CEO Troy Otillio: Aira: Laying the Groundwork for a Strong 2023 Thanks for Listening! Contact Your State Services If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Pre-ETS Program and Transition Services Coordinator Shane DeSantis at shane.desantis@state.mn.us  or 651-358-5205. Contact: You can follow us on Twitter @BlindAbilities On the web at www.BlindAbilities.com Send us an email and give us a call at 612-367-6093, we would love to hear from you! Get the Free Blind Abilities App on the App Storeand Google Play Store. Give us a call and leave us some feedback at 612-367-6093 we would love to hear from you! Check out the Blind Abilities Community on Facebook, the Blind Abilities Page, and the Career Resources for the Blind and Visually Impaired

Blind Abilities welcomes Shane DeSantis, Transition Coordinator at State Services for the Blind of Minnesota, to the studio to talk about an upcoming College 101 webinar.   Are you interested in attending college to gain education and training needed to meet your employment goals? Do you have questions about what the transition to college will look like and what skills are needed to be successful in higher academics?   What: SSB is hosting a College 101 webinar for prospective blind, visually impaired, and DeafBlind college students to learn from current college students the skills needed for success in higher education. Please join us for the conversation and feel free to ask questions you might have about college. Who: This is open for any prospective college student in high school or recently graduated from high school. A small group of current college students will serve as panelists to discuss their experiences at college and answer questions.   When: Monday, November 28th from 6:00 PM – 7:30 PM   Where: Zoom! Please click here to register.   If you have any questions, please contact Shane DeSantis at shane.desantis@state.mn.us or 651-358-5205.   Full Transcript   Read More we would love to hear from you! Send us an email at info@BlindAbilities.com or give us a call and leave us some feedback at 612-367-6093

In this episode of Job Insights Sarlie Drakos, Dacia Vanalstine and Jeff Thompson talk about  preparing for the job interview. How quality preparation will build the confidence one needs to succeed in putting their best interview forward. From research, logistics, Mock interviews, Zoom and Teams technology, to dress and attire, the Job Insights team shares their knowledge and experience to help you succeed and prepare for the job interview. Be sure to contact your Vocational Rehabilitation Services in your state and see what they can do for you. Sarlie Drakos is a Disability Employment Coach and you can reach her at SarlieDrakos.com and inquire how she can help you land that dream job.   Be sure to check out all of our Job Insights episodes and give us a call at 612-367-6093, we would love to hear from you. Send us an email at info@BlindAbilities.com or give us a call at 612-367-6093. Thanks for listening!   Contact Your State Services If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Pre-ETS Program and Transition Services Manager Sheila Koenig by email or contact her via phone at 651-539-2361.   Get the Free Blind Abilities App on the App Storeand Google Play Store. Check out the Blind Abilities Community on Facebook, the Blind Abilities Page, and the Career Resources for the Blind and Visually Impaired 

Twenty seven children and young people in care, or who were known to child and family services, died in 2021. The figures are published today in the National Review Panel's Annual Report for 2021. National Review Panel chair, Dr Helen Buckley, chair of the National Review Panel, spoke with the programme.

RoseAnn retired from being the Chief of the Technical Assistance Unit at RSA in 2021.   She talks about significant changes that shaped what VR is today, including independent living, informed choice and the impact of technology. RoseAnn elaborates on areas that VR is doing well, and areas VR can improve upon moving forward.  RoseAnn is currently contracting with VRTAC-QM, and you can find her work on Long COVID on the web at https://www.vrtac-qm.org/resources.   Listen Here   Full Transcript   VRTAC-QM Manager Minute: Listen to VR Legend RoseAnn Ashby, with her VR Reflections- Looking Back and Looking Forward   {Music} Speaker1: Manager Minute brought to you by the VRTAC for Quality Management, Conversations powered by VR, one manager at a time, one minute at a time. Here is your host Carol Pankow.   Carol: Welcome to the Manager Minute. Joining me in the studio today is RoseAnn Ashby, former Fed and part of the RSA team for 34 years. RoseAnn, I have to say, you are legendary. Everybody knows and respects RoseAnn. And for those of you newer to VR, RoseAnn started with RSA back in 1987, and she's supervised a number of units during her tenure there, including the Technical Assistance Unit, the Training Programs Unit, RSA Policy Unit, and the basic VR program unit. So RoseAnn, you retired from being the chief of the Technical Assistance Unit at RSA in 2021. And I have to say, wowsers, I think you've done it all at RSA except for maybe the fiscal unit.   RoseAnn: That's right. They keep me away from the fiscal unit, Carol.   Carol: I love it. I love it. So, RoseAnn, how are things going in retirement or should I say semi-retirement as you're helping us out on the VRTAC-QM with some contract work?   RoseAnn: Well, I'm loving my retirement. I will say it's very much less stress than I had when I was working. But I'm looking for ways to be engaged. And of course, I am enjoying my work with the center. I particularly love seeing my work on the website. That for me is really gratifying, that's for sure, and I hope to be doing some additional travel in the fall. You know, COVID has kind of crimped my style a little bit, but I'm looking forward to some opportunities there and some other volunteer opportunities. But I am loving retirement.   Carol: Good for you. Good for you. Well, we're loving seeing your work on the website, too, because there's nothing worse when we have coming soon. You know, we're going to be done with two years here in a minute. So we're like, yeah, we got to get this filled in. You have been just a big, big help to us. So, RoseAnn, I love that you said you're looking forward to fall, too, and getting to do some fun, travel and things, because I have always loved this month of August and this is the goofy part of me. Ever since I've been little. I like the smell in the air. I like how I can tell summer's ending and fall starting. I love that whole getting ready for school. And even when I was working at State Services for the Blind, I loved our planning. We did over summer and coming into fall for the new school year, we would do our Pre-ETS blueprint. And so I was sitting back and thinking about podcast and I thought, you know what? I want to do something where we can do some reflections with you because you have over three decades of experience in VR and you've seen so many changes. I thought it would be a fun opportunity to kind of reflect back and look forward. So RoseAnn, why don't you tell our listeners a little bit more about yourself and your background and how you got into VR in the first place?   RoseAnn: Okay. Thanks, Carol. So before I went to RSA, I was in the Independent Living Center in Miami, Florida. I was the assistant director there. I grew up in Ohio. I grew up in Canton, which is a little it used to be a factory town. My family was working class, but they always valued education. And I am a person with a disability. I am blind. And my mother, I credit my mother with really pushing hard to fight for mainstreamed education for me. Before that was popular before we had the laws that we have today. That's kind of my background in a nutshell. I went to college in Oberlin, Ohio, and I have a master's degree from the University of Miami in Florida.   Carol: Good for you. So what intrigued you about RSA? What do you think about work? Because did you have to move to D.C.?   RoseAnn: I did. I did. You know, I had worked at an independent living center doing direct services, advocacy, that kind of thing. And I just felt like if I could help influence some policies, that would be so terrific. And actually, one of the women who monitored our center told me about job openings there. And so in 1987, they were trying to bring on in RSA more people with disabilities. And that's how I got in.   Carol: very cool. And living in D.C., I just I have a love for DC. I love when the plane lands. I love everything about it.   RoseAnn: I do too.   Carol: Yeah. And that's exciting, being able to influence policy. So RoseAnn, and I know you came from that independent living side of services, how do you feel like that independent living movement has influenced VR?   RoseAnn: So as folks probably know, the independent living movement puts the consumer in control. The consumer is empowered to kind of control their services and their outcomes. Grew out of the civil rights movement and the feminist movement in the sixties and seventies. And we in VR used to have custodial attitudes that had to change because it used to be that counselors knew best what was good for people with disabilities. Well, after independent living came along, that was no longer true. For instance, in 1973, the concept of the IWR P, which is the predecessor to the IPE, came along. Folks with disabilities were partners with counsel. In determining their plan. And then in 92, of course, we had the introduction of informed choice throughout the VR process and in 2014 we had amendments that brought in the concept of maximizing employment, advancing and employment. So I think independent living needs to be given credit for really changing the scope of VR and how VR Counselors relate to people with disabilities.   Carol: I love that I sometimes help Maureen Maguire Kuletz from our team do a session for her grad students around self-advocacy. And I love looking back to those early days. You know, you go in the sixties, there's a lot of cool stuff that came out of that and it has really influenced and shaped what's happening in the world today, and that is amazing. So you've got to see that all.   RoseAnn: Absolutely.   Carol: RoseAnn, what do you think has been a real game changer in VR over the years?   RoseAnn: Well, one of the things I like to talk about as a game changer and there's probably many, but the one thing that occurs to me is technology and the advancement of technology and how that has opened up so many opportunities to people with disabilities that would just never have been there before. I remember typing on a typewriter a long time ago and having someone correct my typos. And now of course, with Jaws Screen Reader, I can do all that work myself. In fact, I edit other people's work and it is just so liberating. And that's just one very, very small example. All of the smartphones and tablets that are accessible right out of the box, that is so exciting for folks with disabilities. Now, of course, I'm most familiar with technology for blind people, but deaf folks now have video interpreting. They can live in the middle of a very rural place, and as long as they have Internet, they can get interpreters to help them facilitate their communication. And folks with physical disabilities, even very significant physical disabilities, have assistive technology to help them with their computers and to be independent at home and at work. I just cannot say enough. I think this has opened up tremendous career opportunities for people.   Carol: Yeah, I agree with that. On that technology, I think about when I was at State Services for the Blind, even just during my tenure there looking at equipment we bought early on. And then in the end you kind of want, hey, the iPhone does almost everything and there are a million awesome apps that are folks were downloading and going, Hey, we just need this. I don't need a bunch of other equipment, I just need a phone and this app and I'm good to go. I think that's cool. And for those young people out there, yes, typewriters. I remember typing master's papers and we had one line that could go back and correct. Otherwise we were using correct tape.   RoseAnn: Yes.   Carole: So, yeah. For those young people who have no idea what we're talking about, it's true. They can be grateful that there's been that advancement. So along with that kind of changes in technology, of course, what do you think is different about the expectations the newer, younger customers have as they access VR?   RoseAnn: Well, I think it's very exciting. So first of all, we've got to realize that young people were raised in a post ADA world. The ADA passed in 1990. So they expect things to be accessible. They expect services, they expect facilities to be accessible. They don't know that they shouldn't have those expectations. I find it's so gratifying to see young people with such pride and self-confidence. They demand services. They want everything right now. You know, we talked about this before, Carol, with Amazon. Amazon has raised people's expectations that they should expect their products to be delivered immediately. And I think young people particularly want the VR to reach out to them and to serve them quickly. And that's just not happening. I know we're doing some work on some modules that will be posting soon on rapid engagement, and that's just very exciting to me.   Carol: Yeah, I'm glad you made that plug for our rapid engagement series. So for our listeners, we are working on a really cool series that should come out and August and into September where we're going to talk about rapid engagement and some of the practices that could help you in VR to really more quickly engage with folks and hopefully then leads to better outcomes. And we're starting to see some really fun results from around the country. Four states that have entered into that. I know I'm working on a bathroom remodel right now and I just laughed because I was trying to order something off of Amazon and I thought, the contractor goes, well, it should be here by overnight tonight. But no, I have to wait four days. I'm like, What's wrong with that?   RoseAnn: That's right.   Carol: Oh, my gosh. So how do you those expectations that folks have now fit in with consumer choice and informed choice?   RoseAnn: Let me just talk a little bit about VR. And their role. I see the counselor as facilitating the dreams of people with disabilities. The counselor and the person with a disability are partners, and this is maybe new for some people or different kind of concept. People with disabilities have a right to try to reach goals that they want to reach. A good counselor can help them look at what's realistic. They can help them look at how different choices will have different consequences. But we can develop in VR interim objectives for somebody. For instance, if they pass a certain course, then they can go on to another course or the fall program. People with disabilities have a right to fail. We often learn more from our failures than from our successes, and I do see this whole concept of informed choice just playing into all of this that counselors need to honor that, respect that and support it.   Carol: I like that you said that learning from failure. I remember back to a parent when we were working with Pre-ETS students and they had that realization. They're like, I was trying so hard to protect my child from ever experiencing that failure, but they had this aha moment and we saw it in them and they went, You know what? We have to let them fail, just like we do our other children. Now, I love that you said that, Rosanne, you've talked to me before about Jo-Ann Wilson. She was the former RSA commissioner, and she had a whole philosophy about raising expectations. Can you tell us about that?   RoseAnn: Yes, absolutely. I love Joanne. I think she is a fantastic person and I really admire her. Honestly, she has never let anything get in the way of her doing what she wants to do. She travels extensively. She raised five kids. She headed up the rehab center in Louisiana before she became a commissioner. And she was a tireless advocate for people with disabilities. But one of the things that she always would talk about is one of our major barriers to success is low expectations. And she meant low expectations that people with disabilities have for themselves, low expectations that their families have for them, and low expectations that service providers have. And she would always talk about how we can just raise expectations. We would do so much to help people advance in their goals.   Carol: Those are wise words for today. They really are. They ring true even now. I think there's that soft bigotry of low expectations that still hangs around. Absolutely.   RoseAnn: Yeah.   Carol: So, RoseAnn, what are your thoughts about disability and poverty and how could we better address this?   RoseAnn: Well, unfortunately, you know, I don't have the exact data, but I do know that the percentage of individuals with disabilities living in poverty is higher than for the general population. I really think that the RSA's emphasis on good paying jobs is the key. It's not enough for someone to be placed in a minimum wage job or a job that just supplements SSI. I mean, obviously folks have choice about this. We need to be finding better jobs for people. Folks with disabilities have the same dreams as everyone else. They want to raise their families. They want to be active in their community. They want to travel, they want to have fun. And you can't do that if you don't have a good income. I think VR needs to work hard with employers to help them understand that someone with a disability can perform a job competently and as well or better than folks without disabilities. Unfortunately, Carol, there is still stigma or attitudinal barriers in our society. Some employers don't understand that folks with disabilities can be productive. And this is changing. But those barriers are still real. And I think VR needs to work on that.   Carol: Oh, you're dead on on that. I'm really hoping actually the one bright lining out of this pandemic is that it's been proven now that people working remotely, it's worked. I mean, it works really well, which can help individuals with disabilities who may have transportation barriers and other things being able to get into some good employment and employers being less critical about are they going to be able to do the job and giving them a shot for doing that and working from home. So I'm at least hoping I'm hopeful that that will prove to be true.   RoseAnn: I am, too. I think we have more flexibility now in our thinking than we did before the pandemic. And that's key because when we talk about accommodating somebody with a disability, sometimes it's just a matter of like restructuring a job a little bit or whatever. But I think that kind of like let's make it work no matter what.   Carol: Absolutely. So, RoseAnn, what do you think are things that VR is doing really well? And where do you think maybe we're missing the mark A little bit?   RoseAnn: I. First want to say that VR is a great program and I think we need to own that. There's hardly anything that cannot be provided to an individual with a disability if it's related to their employment outcome. We've got a great program to work with. I think it's exciting that VR agencies are beginning to really analyze their performance. That's one of the things I do think we're beginning to do well. I think another thing is that we have very dedicated counselors. It sure isn't the money that keeps them in the field. Right. But they're dedicated and that's wonderful. A few challenges or things that I think maybe could be better. I would love to see agencies work on getting more financial compensation for counselors. I think unfortunately, you know, we have a high turnover rate and if we paid people better, that would really help to keep them. In terms of the VR process, we allow the process to control us. We need to look at outcomes. The process in VR is good because it makes sure that people with disabilities are being treated fairly and equitably. It ensures that all the regulatory requirements are met. But that's not the end in itself. That's not what we're really all about. We're about outcomes and we need to focus our work on outcomes. Another thing I just wanted to mention, I don't think our agencies sometimes reward people on the staff who are creative and think outside the box, you know? And then the last thing I would say is we've often heard that VR is the best kept secret, but why the heck are we a best kept secret? We should be out there waiting to tell people what we do, to tell folks with disabilities, employers, other service providers, what we can offer because we are a tremendous resource. And that's an area where I think we can, we can improve.   Carol: I agree on that 100%. I know when I interviewed at State Services for the Blind, the director at the time told me, yeah, we're, you know, we're the best kept secret. I still remember that. And I remember telling staff when I got to the agency, I'm like, I don't want to be the best kept secret. We need to have people come in the door. And I love that we've got some agencies out now doing some cool things. I know David D'Angelo from Mass Commission for the Blind, he did a whole PSA campaign and it really impacted his numbers. He was, I think, one of the few programs during the pandemic, like their numbers stayed up. He wasn't losing tons of people.   RoseAnn: That's great. Yeah.   Carol: He made a big effort. And I know other folks have really been looking into that same kind of thinking, being able to get the word out so people can come in and find us. So do you have any ideas on how VR can shore up those areas where we might be missing the mark?   RoseAnn: Well, okay, so just to kind of continue along the same vein I was just talking about, first of all, I think it's really unfortunate that we lost our in-service training grants because of high staff turnover. We really need those training dollars. And I know, of course, agencies can spend their Title One funds on training. I'm sure they do. But I wish we had that dedicated funding source. if we had, I know there's a lot of training available online for counselors and maybe there'd be a way to provide incentives for people completing the training. Also, maybe some incentives for counselors who develop relationships with service providers. You know, we need our partners, Carol, to provide supports to people with disabilities that VR doesn't provide or can't provide. And so if we had folks going out and making contacts in the community and developing partnerships, I think they should be rewarded for that effort. I also think job development, that is a tough skill. It's a different set of skills than most counselors have, that's for sure. And we need dedicated folks to meet with employers and become liaisons with them and really develop jobs for folks. I mean, it is not sufficient to just give a person with a disability a link to Indeed a couple of job openings or whatever. You know, that's not what I'm talking about. I think we need to do some targeted job development more than we do.   Carol: Yeah, I couldn't agree more on that. That job development, it takes a skill set when you're doing that, and it's not always a skill set that a counselor has. And I know definitely some agencies require the counselors to do that work too. But boy, that's tough if that isn't kind of in your wheelhouse of engaging with employers that way.   RoseAnn: Right.   Carol: So Rosanne, if you had a crystal ball, what would be your predictions for VR in 20 years?   RoseAnn: Oh, my goodness. Okay. If I had a crystal ball. Well, first of all, let me say that I do believe we are at a very critical juncture right now. Unfortunately, our numbers are going down. I worry in this inflationary era whether funding for VR will become tighter. We have to prove. Our work, I think that if we offer diminished services and fewer outcomes. That's just not a good thing right now. We need to reinvent ourselves, as I talked about. We need to provide incentives for creative staff and support their creativity. We need to get our consumer partners, our individuals with disabilities to value us. And that's through working with folks with disabilities openly, honestly and being efficient. That whole rapid engagement thing we talked about earlier, educating employers about VR, what VR can do for folks with disabilities. Again, VR is a great program, but we need to market it. I see the future can be bright, but we need to do some work, I think some substantial work and we need to do it quickly.   Carol: Yeah, I agree on that. I was excited to hear the CSAVR group. I was on the director call yesterday and listening to some things that folks are doing to try to shore up recruitment, retention, and that was really encouraging with a couple of states and successes they've had. But I know the fall conference, they're focusing on some three main categories and one of them really is about outreach in the promotion of the program, which is smart. I think they're spot on and that they're in-tune to what's happening right now. So I'm encouraged about what we'll see this fall and hopefully that will get people energized across the country. So, Rosanne, I know there are a lot of people that are new to VR across the country. What advice would you give to them as they're learning and working in the program?   RoseAnn: Well, this has to be your passion. If you're new in this field, you're going to have to work hard. You're not going to get paid as much as you might if you were in some other field. So this needs to be your passion. If you truly believe that folks with disabilities have rights to full employment and should be treated equitably. You are so valuable to us and I really hope you'll stay in this field. But it's got to be a passion for you. We need you, that's for sure.   Carol: Well said. We need you, that's for sure. That is great. So, Rosanne, I just want to switch gears a minute and talk about the work you've been doing for us at the QM. You have been curating a lot of website content and also working on a project regarding long COVID. Can you tell our listeners a little bit about that work?   RoseAnn: Sure. Long COVID is something that gosh, you know, it's very distressing. When I saw the data, a very conservative estimate is that like 7.5 million individuals have long COVID. And that means that they have limitations that are characterized by having had COVID that may prevent them from working. And that's why VR needs to be involved with some of these people. And so the work that I did, which I believe has been posted, talks about when we determine that someone with long COVID has a disability for VR purposes, but it's an evolving area. Carol. I know I particularly want to be involved in keeping up to date because things are changing. There's some reports coming out of the Department of Health and Human Services just this week about long COVID and what supports people need. It's very exciting and I'm really glad that the center here is working on this.   Carol: Yeah, we really appreciate you doing that work. And for our listeners, you can find what RoseAnn has done on our VRTAC-QM.org website. And if you go to resources, you can either go on the search box or you can go to resources and look for the information on Long-covid. You'll find that right away on the page. And I know she's continuing to work on adding, so that'll be a kind of an evolving document, I believe, and going forward.   RoseAnn: right.   Carol: Yeah. We really appreciate it. So, RoseAnn, do you have any other parting words of wisdom for all of us?   RoseAnn: Carol, I don't know that I have any parting words of wisdom. I think working together, you know, at all levels, we're going to get this job done. And I'm very excited. I think we've got people with disabilities who are demanding their rights and wanting services. I think we've got people of goodwill and dedication in VR. I'm just very excited about what all this can mean. I think we need to work together, be honest with each other, communicate and really get the job done.   Carol: Well said, RoseAnn. Well, thanks for being on our program today. I really appreciate it. And I look forward to talking to you some more.   RoseAnn: Yeah. Thank you so much for having me. I've enjoyed it. I've never done a podcast before, but this has been fun.   Carol: Awesome. Well, have a great day.   RoseAnn: Thank you.   {Music} Speaker1: Conversations powered by VR, one manager at a time, one minute at a time, brought to you by the VR TAC for Quality Management. Catch all of our podcast episodes by subscribing on Apple Podcasts, Google Podcasts or wherever you listen to podcasts. Thanks for listening!

Aira Director of Communications, Jenine Stanley, joined Jeff Thompson in the Blind Abilities Studio and hits us up with some news breaking announcements. Aira Everywhere starts out with Aira for the Desktop. Now Aira will be available on the Mac, PC and on the iPad as a web based app where you can be hands free and use Team Viewer, Google Remote and much more. This will be open to a limited Public Beta at the end of July and you can sign up now on the web at Aira.io/choice. Be part of the Aira Beta Team and help break down barriers to access together. Aira on ArxHeadset: With a camera and bone-conduction speakers, the ArxHeadset will now have Aira loaded up and ready to explore.  Look for this around the end of July. The BlindShel Phone: A limited beta will be out at the end of July and soon Aira will be an option on the BlindShell Classic. Aira on the Envision Glasses: Hands free and this may become a reality later this summer around August. Talks are on-going and Aira wants your exploring to be the best it can be so stay tuned on the web at Aira.io. Be sure to check out Aira on the web at Aira.io and stay up to date with all the breaking news, products and services . And, if you want to be part of the Limited Public Beta  Team, sign up at Aira.io/choice. From the web: Get Live, On-demand Access to Visual Information Aira is a visual interpreting service. Live, on-demand access to visual information. It's an accommodation or productivity tool that connects you to actual humans to simplify your daily life.  Contact Your State Services If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Pre-ETS Program and Transition Services Manager Sheila Koenig by email or contact her via phone at 651-539-2361. Web Site we would love to hear from you! Send us an email at info@BlindAbilities.com or give us a call and leave us some feedback at 612-367-6093

Podcast Summary: Mark Miller has been teaching Blind and Visually Impaired students to play piano for nearly 20 years. Distance learning is nothing new to Mark Miller and his students as he began teaching through just audio phone calls using his ears. Now with Skype and Video calls, Mark has brought his teaching abilities around the world. Through chord patterns and  minimum movement Mark's students learn songs and music theory.  You can find out more about Mark's piano lessons and contact him through his web site at: https://blindpianolessons.com Give him a call or text 847) 401-1721. Start learning or enhance the skills you already have through Mark's piano lessons today from the convenience of your own home and a time that works for you. Contact Mark today and bring music into your life. Contact Your State Services If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Pre-ETS Program and Transition Services Manager Sheila Koenig by email or contact her via phone at 651-539-2361. Contact: You can follow us on Twitter @BlindAbilities On the web at www.BlindAbilities.com Send us an email Get the Free Blind Abilities App on the App Storeand Google Play Store. Give us a call and leave us some feedback at 612-367-6093 we would love to hear from you! Check out the Blind Abilities Community on Facebook, the Blind Abilities Page, and the Career Resources for the Blind and Visually Impaired group

Eager to think about plans for summer? Are you between the ages of 14-21? There are so many opportunities for youth to connect, learn, and have fun!  Learn about summer student programs and the opportunities available for in-person and virtual experiences. Please share with high school students and their families. We look forward to hearing from you!  you can find out about all the programs by contacting yourSSB counselor or by contacting Sheila Koenig:   Sheila Koenig,  M.Ed. Pre-ETS Program and Transition Services Manager Minnesota Department of Employment and Economic Development
State Services for the Blind Full Show Notes and Podcast Web page.   If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Pre-ETS Program and Transition Services Manager Sheila Koenig by phone at 651-539-2361.

Creator of the ReVision Fitness App, Tyler Merren, joins Jeff Thompson in the Blind Abilities Studio to celebrate the release of his multi-platform ReVision Fitness App. Available on the App Store, Google Play Store, and on the web at ReVisionFitness.com. Tyler talks about what inspired the app and how he went about configuring the complexities surrounding an audio based application to provide beginner, intermediate and advance exercise training for the Blind and Visually Impaired as well as the sighted. There's classrooms, fitness studios and Fitness plans for everybody, You can download the ReVision Fitness App and give the 2 week trial a good workout. Accessibility is top notch and you can send feedback directly to Tyler right from the app. The instruction level is 2nd to none. Tyler has been an elite athlete for years and is a 4 time Paralympian. His experience and passion is built into every section of the ReVision Fitness App. As Tyler says, Let's change the way we look at it! About the App: The ReVision Fitness App is an audio based fitness program universally designed to be accessible for both sighted and visually impaired, and encompasses all levels of fitness and goals from beginner to expert, from no equipment to a full training facility. Each exercise lesson in the classroom, workout in the fitness studio, and schedule in the fitness plans, is designed by blind personal trainer and 4 time Paralympic athlete Tyler Merren. Every classroom lesson is meticulously described using clockface directions, reference points, and step by step instructions to teach proper mechanics for any exercise. Each workout includes a beginner and advanced level and options for working out with music and without. The fitness plans include general guides and schedules for various fitness goals such as losing weight and toning up, and provides useful action steps to help you get fit. Not sure how to set proper goals? We walk you through the process. Unsure of how to position yourself for particular exercises? We've got you covered. Looking for a fitness program that is accessible? This is the one for you. As a recipient of the prestigious Holman Prize for blind ambition from the LightHouse of San Francisco, the ReVision Fitness App is a program that will continue to grow to include anything and everything fitness related. This app will be your one stop shop for accessible fitness. There are no hidden charges or in app purchases, a simple monthly subscription of $5.99, or an annual subscription of $59.99 will give you full and unlimited access to every drop of material that we have released and will release as the program grows. Download today and enjoy a free 14 day trial on us. We are so confident you will love the program that we give you 2 weeks free to check it out. The journey of a thousand miles begins with a single step, and here is your first step. Download today and let's change the way we look at it! Contact Your State Services If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Transition Coordinator Sheila Koenig by email or contact her via phone at 651-539-2361. Contact: You can follow us on Twitter @BlindAbilities On the web at www.BlindAbilities.com Send us an email Get the Free Blind Abilities App on the App Storeand Google Play Store. Give us a call and leave us some feedback at 612-367-6093 we would love to hear from you! Check out the Blind Abilities Communityon Facebook, the Blind Abilities Page, and the Career Resources for the Blind and Visually Impaired group

April 6 , 2022 is Assistive Technology Awareness Day, and on this day we have Arielle Silverman, Research Specialist from the American Foundation for the Blind, in the Blind Abilities Studio to talk about AFB's Workplace Technology Survey that completed in January of 2022. You can find out more about AFB and the Workplace Technology Survey on the web at AFB.org and AFB.org/WTS Full Transcript (From AFB.org/WTS) The American Foundation for the Blind (AFB) in January 2022 announced the release of the Workplace Technology Study, a new report examining how technology in the workplace influences the experiences of workers who are blind, have low vision, or are deafblind. AFB Research staff have been engaged in focus groups, a survey, and interviews to gather data to identify the workplace technology barriers faced by blind and low vision individuals, the consequences of them, and solutions that will lead to positive employment outcomes. Using a multi-pronged research approach to gather both quantitative and qualitative data, we will be able to support HR professionals, IT personnel, supervisors, and co-workers to better understand how people with vision loss can do their jobs when needed accommodations are in place throughout one's work experience. Contact Your State Services If you reside in Minnesota, and you would like to know more about Transition Services from State Services contact Transition Coordinator Sheila Koenig by email or contact her via phone at 651-539-2361. Contact: You can follow us on Twitter @BlindAbilities On the web at www.BlindAbilities.com Send us an email Get the Free Blind Abilities App on the App Storeand Google Play Store. Give us a call and leave us some feedback at 612-367-6093 we would love to hear from you! Check out the Blind Abilities Communityon Facebook, the Blind Abilities Page, and the Career Resources for the Blind and Visually Impaired group