MakingChips | Equipping Manufacturing Leaders

Before you spend a dime on advertising—or hire a marketing agency—you need to answer one foundational question: Who exactly are you trying to reach?  In this episode of the Machine Shop MBA series, Nick, Mike, and Paul sit down with Joe Sullivan, co-founder of Gorilla 76 and host of The Manufacturing Executive podcast, to break down the strategy behind smart marketing for job shops. Joe makes one thing clear from the jump: marketing isn't just sales turned up louder. Instead, it's about building trust before the buying conversation even starts. That means identifying your ideal customer profile (ICP), understanding their pain points, and crafting messages that speak directly to them—so when they're triggered to buy, they already know who you are. The conversation dives into the practical side of marketing strategy: defining your total addressable market, publishing your ICP, understanding buyer personas, and turning a few high-quality content pieces into lead-generating machines. Joe also shares real-world tips for measuring ROI, why your content distribution matters more than volume, and how even a 10-person shop can build a consistent, credible marketing engine. Whether you're starting your marketing journey or rethinking your current efforts, this episode gives you the roadmap to go from aimless activity to strategic growth. Stop being invisible—and start being the shop your best-fit customers call first. Segments (0:37) Grow your top and bottom line with CLA (2:50) Capturing demand vs. creating demand: Where shops go wrong (5:40) Defining and scoring ideal customers by fit and behavior (7:24) Why publishing your ideal client criteria helps filter leads (8:57) Step #1: Sizing your market realistically (13:00) “Riches are in the niches”: How tight positioning builds credibility (16:52) ICP vs. persona: company fit vs. human influencers (20:08) Foundational marketing steps to complete before execution (26:27) Moving from research to messaging: Strategy before tactics (30:15) Stay tuned: Top Shops 2025 registration coming soon (31:30) Playing the long game: Becoming next in line when a vendor fails (33:44) Content campaign thinking: Repurposing and repeating your core message (39:20) How to position your machine shop online (i.e. equipment list) (43:27) Bad blogs and lorem ipsum: When marketing is clearly an afterthought (44:43) Diving intro distribution—How to make content work for sales enablement (47:22) How do I know if it's working? Metrics that matter. (50:10) The real role of marketing vs. sales (54:17) The shift from reactive to proactive: Marketing as a strategic function (58:57) Closing thoughts: Play the long game, be specific, stay consistent (1:03:57) Bonus question: The importance of personal branding vs. company branding (1:08:05) Why you need to listen to the Lights Out Podcast  Resources mentioned on this episode The Tech Stack Advantage The Manufacturing Marketer podcast Building a StoryBrand Obviously Awesome New Sales. Simplified.  Joe@Gorilla76.com The Manufacturing Culture Podcast Rapidfire Manufacturing  Next Gen MFG Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

This might be one of the most important conversations we've had in the Machine Shop MBA series—because we're unpacking a mindset that quietly limits the growth potential of so many shops: the “cashier model.” We've seen it time and time again—shops waiting at the counter for purchase orders to roll in, instead of actively building relationships, solving problems, and driving new revenue. That model might work for a while, but over time it leads to stagnation. That's why we brought in Mike Fritz, a fellow host and the mind behind Machine Shop Growth, to break down exactly why shops get stuck—and how to break out of it. Together, we explore the three customer types every shop must understand: current, dormant, and new. We share how we approach each one, the psychology behind why they buy, and the specific tactics we've used to unlock more value from the accounts we already have—while building smart pathways to growth. If you've ever looked at your sales numbers and wondered why things aren't growing the way they should, this episode might explain why—and what to do next. Segments (0:00) Getting back into the groove & introducing the sales topic (0:50) Top Shops 2025 is coming up in Charlotte, NC! (1:50) Welcoming Mike Fritz back to the show (5:30) The “cashier model” and how it quietly limits shop growth (13:38) Why you need to love on your current customers (21:43) Account management tactics that unlock growth (27:24) Psychology of current customers and how to earn more work (32:06) Grow your top and bottom line with CLA (34:00) Strategies to win new customers in your niche (42:00) The importance of top-of-mind awareness (45:30) Hiring for network strength and turning people into growth assets (47:55) How to leverage a CRM to get in front of customers (53:09) How to reignite a dormant customer (1:03:41) Being a sales-driven organization gives you options (1:07:58) 3 reasons to listen to Buy the Numbers Resources mentioned on this episode Brownies.com HireMFGleaders.com  Use Interviews to Discover Your Brand and Get More Business How to Build Manufacturing Buyer Personas Machine Shop Growth Podcast Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

When you're launching or scaling a machine shop, it's easy to think of software as a cost—something you "have to have" just to get by. But what if your tech stack could become your sharpest competitive edge?  In this episode of the Machine Shop MBA series, we are joined by returning guest and digital strategy expert Bryce Barnes to unpack why your software decisions might matter more than your next CNC machine purchase. They explore how an intentional, integrated digital backbone isn't just for managing data—it's about accelerating sales, boosting throughput, and future-proofing your shop. We share our own journeys with building digital infrastructure from scratch, transitioning off spreadsheets, and how we now see our systems as a key part of our brand. The reality is, when your systems are dialed in, they don't just save time—they win work. We've seen it ourselves: customers are more confident, audits are smoother, and top talent is easier to attract when you run a modern, connected operation. We break down the key components of a modern machine shop's digital ecosystem—from ERP and QMS to CAD/CAM, CRM, and even the email domain you choose when naming your business. We explain how integrations reduce risk and waste, why starting early simplifies everything later, and how a great tech stack not only saves time but wins customers. Whether you're quoting parts on an Excel sheet, trying to choose your first ERP, or just curious how cloud, AI, and machine monitoring can fit into your daily operations, this episode is an essential listen. It's not a tech tutorial—it's a business strategy conversation every shop owner needs to hear. The takeaway? Don't tack on software as an afterthought. Build your shop around it. Segments (0:00) Broken spreadsheets and the hidden dangers of quoting errors (0:35) Let ProShop ERP help you achieve on-time delivery  (2:10) Why the MBA series is resonating with startup shop owners (3:26) From machines to mindsets: introducing the digital backbone (5:32) What a tech stack actually includes (and why it matters early) (6:48) How shops can and should go paperless (8:29) Email addresses, domains, and the perception of professionalism (9:10) Tech stack mindset: cost center vs. competitive advantage (13:21) CRM, marketing, and quoting: connecting the whole flow (16:54) The case for seamless data flow and integration (18:10) Human input, machine monitoring, and minimizing mistakes (20:11) Designing your workflows digitally, not retrofitting after (21:35) The value of ERP systems built specifically for machine shops (25:58) Grow your top and bottom line with CLA (27:42) A jaw-dropping machine monitoring story from aerospace (29:45) Where to start with scale: communications and safety (32:40) Matching tech stack to business model (high-mix vs. high-volume) (35:02) Involving your team in tech decisions increases buy-in and success (36:13) Choosing tools with a strong community and support ecosystem (39:00) Pros and cons of cloud infrastructure for manufacturers (43:30) The hidden cost of old tech: attracting and retaining talent (46:30) Getting IT help doesn't mean hiring full-time staff (47:00) A lean and logical order to build your tech stack from day one (50:00) Don't forget cybersecurity—it's essential, not optional (51:40) Why early investment pays off more than late retrofitting (53:00) Your tech stack is also your sales pitch (54:00) The virtuous cycle of the right tools: fewer mistakes, more wins (55:35) What's next: Building your brand and growing your sales  Resources mentioned on this episode Tech Stack Checklist  Your 6-Step Guide to Achieving Over 95% On-Time Delivery ProShop ERP Paperless Parts Grow your top and bottom line with CLA Quickbooks Xero Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

What happens when a young marketer decides to stop chasing every client and instead zeroes in on one industry? You get Gorilla 76—a leading agency that's spent nearly two decades helping B2B manufacturers connect, grow, and lead. In this special episode of MakingChips, the team sits down with Joe Sullivan, co-founder of Gorilla 76 and host of three powerhouse podcasts, to officially welcome him into the MakingChips Network. Joe opens up about the early missteps of trying to be everything to everyone—and how discovering a niche in mid-size manufacturers changed the game. The conversation touches on everything from how content marketing builds trust, to why ditching a break-even product line can be the smartest growth move you'll ever make. Along the way, the hosts reflect on their own decisions to niche down, double down, and expand the MakingChips mission. But this episode isn't just a reunion. It's a launchpad. Joe and the team announce the addition of “The Manufacturing Executive,” “The Manufacturing Marketer,” and “The Manufacturing Employer” to the MakingChips Network—further cementing their collective goal: to equip and inspire the next generation of manufacturing leaders. If you've ever asked yourself how to stay relevant in an industry changing faster than ever, this one's for you. Segments (2:38) Nick introduces Joe and how Gorilla 76 helped shape his own journey (4:28) The origin story behind the name “Gorilla 76” (6:01) Biggest early mistake: trying to serve everyone instead of niching down (7:55) Mike shares his own lesson from cutting a product line to grow faster (9:26) MakingChips' brief foray into agency work—and why they walked away (10:32) Joe's IMTS keynote: marketing in a changing manufacturing landscape (15:36) Introduction of Joe's three shows joining the MakingChips Network (16:23) Overview of Joe's podcast, “The Manufacturing Executive” (18:30) Learn about “The Manufacturing Marketer” and the Industrial Marketing Collective (20:06) Overview of “The Manufacturing Employer” and its focus on people (21:07) The real value of implementing ProShop ERP (22:42) The ROI of podcasting and learning from your audience (25:20) Rundown of other MakingChips Network shows (32:30) Why holding onto “how we've always done it” is a risk (36:03) The best way to gain attention is to pay attention first (37:51) Why you need to listen to Machine Shop Mastery  Resources mentioned on this episode Connect with Joe Sullivan on LinkedIn Gorilla 76 The Manufacturing Executive The Manufacturing Marketer The Manufacturing Employer The Industrial Marketing Collective The real value of implementing ProShop ERP Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

What if every trade show, manufacturing podcast, and business resource you needed was just a few clicks away? That's the vision behind The Home of MFG, a new online hub created by Chris Stevens—a manufacturing leader who got tired of fragmented information and decided to build a centralized, open-access platform for the industry. In this episode, we dig into Chris's journey from sweeping shop floors to launching an ambitious initiative aimed at organizing the chaos of manufacturing content. We talk candidly about how hard it's been to simply find the right events to attend or shows to listen to, and why the current landscape of Google searches and paywalls just isn't cutting it. Chris shares the origin story behind The Home of MFG, his growing database of over 40 podcasts and hundreds of events, and how he's turning feedback into new features, filters, and community-powered tools. From free templates to a future podcast of his own, Chris isn't just curating content—he's building a digital ecosystem that brings the manufacturing community together. Whether you're a shop owner, engineer, marketer, or maker, this conversation will leave you feeling inspired to share, connect, and contribute. Segments (0:15) Achieve on-time delivery with ProShop ERP (2:20) Chris shares his origin story in CNC and manufacturing (4:36) The spark for “Home of Manufacturing” and the gap it aims to fill (6:00) Creating a centralized, ungated directory of events and podcasts (9:24) The overwhelming scope of manufacturing events and how to filter them (13:45) Indexing manufacturing podcasts and the potential for cross-industry insights (16:05) Why you need to listen to the Machine Shop Mastery podcast (22:00) Future plans: podcasts, tool libraries, templates, and community improvement  Resources mentioned on this episode The Home of MFG Connect with Chris on LinkedIn Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

If inspection is the bottleneck in your shop, you're not alone—and this episode might just be your blueprint for breaking through it. We sat down with the team behind MAESTRO, the latest release from Hexagon's Manufacturing Intelligence division, to explore how a complete reinvention of the coordinate measuring machine (CMM) is shifting quality control from a necessary evil to a productivity enabler. MAESTRO isn't just faster or sleeker—it's smarter. Built from the ground up with the realities of today's shops in mind, it tackles challenges like workforce shortages, inconsistent programming skills, and disconnected systems. With Shawn Thelen and Jörg Deller from Hexagon joining us, we get into how this all-digital, automation-ready CMM uses no-code software, digital twins, and smart integration to become a seamless part of the production process. We loved hearing how Hexagon developed five key user personas to design MAESTRO for real people—not just ideal conditions. Whether you're a seasoned metrologist or a machine operator cross-trained on quality, this system aims to make measurement intuitive, reliable, and lightning-fast. And if you're on the road to lights-out manufacturing, the implications are huge. With real-time MES integration, remote diagnostics, and even the ability to support automatic offset corrections, MAESTRO isn't just measuring—it's making decisions. For shops serious about throughput, this episode shows how smart metrology can finally keep pace with the rest of your operation. Segments (0:00) How Hexagon is turning quality into a power play (3:31) Introducing today's guests(s) and topic (5:57) Stationary metrology vs portable metrology (6:25) Why CMMs haven't evolved—and what Hexagon is doing about it  (10:02) Building MAESTRO around five real-world user archetypes (13:06) Voice-of-the-customer feedback and shaping product features (15:15) Real shop struggles: why CMMs feel like a "necessary evil" (22:06) MAESTRO's digital twin and no-code environment explained (27:08) How MAESTRO integrates with MES and enables smart automation (28:46) OEE, bottlenecks, and the role of metrology in real ROI (32:25) MAESTRO in practice: speed, feedback, and the smart machine eye (36:36) Getting closer to lights-out: standard protocols and future-proofing (39:50) Where and when you can see MAESTRO live  Resources mentioned on this episode Connect with Shawn on LinkedIn Connect with Jörg on LinkedIn Follow Hexagon Manufacturing Intelligence on LinkedIn Learn more about MAESTRO Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

If you're in the trenches of manufacturing like we are—running a shop, growing a business, or even dreaming of starting your own—this episode is going to hit home. We're diving deep into the real challenges and choices that come with equipping a machine shop. It's not just about what machine to buy; it's about how to make smart, future-proof decisions that keep your business agile and competitive.  We walk through what it really takes to get started, from the very first piece of equipment to building an infrastructure that can handle growth. It's a real-world conversation on budgets, strategy, and how to stretch your dollar without cutting corners that matter. We talk openly about our own experiences—the good, the bad, and the costly. Whether it's figuring out if we should buy new or used, or realizing after the fact that we didn't budget for tooling, coolant, or the right chip conveyor, we've made the mistakes so you don't have to.  We even get into the nitty-gritty of power and air requirements, something that can seriously bottleneck your operation if overlooked. It's not glamorous, but it's the kind of stuff that makes or breaks a shop's ability to deliver and grow. What's great about this episode is that it's not just our perspective. We brought in Keith Granno, a guy who's been around the block more times than most in machinery sales. While we focus on what we've learned from running our own shops, Keith gives a broader view—what he's seen work across hundreds of different businesses.  He's sold everything from entry-level mills to million-dollar systems, so he knows what it takes at every level. Together, we cover how to think about versatility, automation, and preparing for the jobs we don't even have yet. If you want to set your shop up for long-term success, this episode is your blueprint. Segments (0:00) Introduction of guest Keith Granno and the range of machines he's sold (0:33) Take the Modern Machine Shop Top Shops survey (7:27) Starting a machine shop: budget machines vs. high-end equipment (12:39) Importance of having a known customer or diving in without one (16:44) Choosing niche equipment based on market demand and local gaps (18:22) New vs. used machinery: depreciation, risks, and inspections (23:13) The value of machine inspections and warranty limitations for used machines (26:43) Common mistakes in buying machines: budgeting beyond the machine itself (28:51) Aligning machine purchases with business vision (31:35) Key factors when selecting machines: size, tooling, automation, spindle specs (36:31) The role of sales reps in ensuring proper machine specs (37:25) Learn how to grow your top and bottom line with CLA (40:35) Infrastructure deep dive: power requirements, costs, and real-world constraints (45:55) Air systems in a shop: compressors, tanks, dryers, and why they matter (50:48) Considerations for tooling, fixtures and workholding  (1:01:07) Keith's thoughts on shop layout and efficiency (1:07:54) The importance of MEP programs to manufacturing  (1:11:12) How to get connect with Keith & TITANS of CNC (1:12:42) Find a salesperson you trust to help you build out your shop (1:16:14) Why you should check out the Buy the Numbers podcast Resources mentioned on this episode The Art and Science of Buying Machines Take the Modern Machine Shop Top Shops survey The Quiet Cut That's Loudly Threatening Small Manufacturing Connect with Keith on LinkedIn Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Dreaming of owning your own machine shop but hitting a wall when it comes to the money? You're not alone—and you're definitely not out of options. In this episode of MakingChips' Machine Shop MBA series, host Mike Payne sits down with Jon Hughes, Principal and CFO Consultant at CliftonLarsonAllen (CLA), to unpack what it really takes to fund a manufacturing business in today's economy. Too many would-be shop owners assume they need a mountain of cash sitting in the bank before they can even begin. But what if we told you that buying an existing shop—yes, even one with tired machines and outdated systems—could actually be less risky than starting from scratch? What if seller financing, SBA loans, or creative capital stacks could unlock the dream faster than you thought? This isn't just about borrowing money—it's about funding your future wisely. From assessing your own personal runway to building a mixed financing strategy that includes banks, lines of credit, equipment lenders, and even friends and family, this conversation goes deep. Mike and Jon cover the practical tools every owner should use (hint: you'll want to Google “13-week cash flow”) and how to present a rock-solid financial plan that banks will actually take seriously. If you're wondering how to turn your machining expertise into a business that's not only viable—but scalable—this is the episode to hit play on. Because if you're not MakingChips, you're not making money… but if you can't fund the shop, you can't make chips either. Segments (00:00) Why funding is the next step in your Machine Shop MBA journey (0:21) Learn how to grow your top and bottom line with CLA (1:36) Introducing Jon Hughes and his role helping manufacturers at CLA (3:49) The two big funding buckets: operations and equipment (08:18) The case for buying a shop over building from scratch (12:16) Seller financing explained: benefits, risks, and how it works (19:12) The reality of personal capital—and when to tap family, home equity, or personal loans (24:58) Bank loans vs. SBA loans: how they differ and when to choose each (31:40) Why you need to take the Modern Machine Shop Top Shop survey (33:23) What can and can't be financed—especially when it comes to equipment vs. working capital (35:18) Determining how much working capital you really need (39:54) Cash flow crunches: how a 13-week forecast can keep you afloat (46:32) Planning for the unexpected: best-case, worst-case, and baseline budgets (49:20) What a blended funding structure could look like (54:35) Using equipment financing and lines of credit creatively (57:20) Final takeaways + the importance of building your financial advisor network (1:03:00) Why you have to check out the Machine Shop Mastery podcast Resources mentioned on this episode Learn how to grow your top and bottom line with CLA 7(a) loans through the SBA Take the Modern Machine Shop Top Shop survey Connect with Mike to get a 13-week cashflow sheet Connect with Jon Hughes at CLA Jon.Hughes@CLAConnection.com Smart Money Moves: Equipment Financing Tips with Ty Willis, Ep #5 The Cashflow Advantage: Why the Right Banker Makes All the Difference, Ep #6 Banking Secrets for Manufacturers: How to Secure the Cash You Need, Ep #12 Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Most small manufacturers don't realize they're being quietly supported by one of the most impactful public-private partnerships in the country. The Manufacturing Extension Partnership (MEP) has long been the hidden backbone behind training programs, grant facilitation, process improvements, and critical tech upgrades for shops across the U.S. But recent Federal decisions to defund these programs—without clear communication or reasoning—have sparked confusion and alarm among industry insiders. In this episode, a passionate roundtable of manufacturers and advocates reveals just how deeply the MEPs have shaped their businesses, supported workforce development, and opened doors to opportunity they couldn't have accessed alone. From AR-integrated quoting tools to automation investment guidance, these stories show a clear economic impact that extends far beyond individual shops—right into the health of local communities and the national manufacturing strategy. If you're just hearing about MEPs now, you're not alone—but you are at risk. This conversation lays out what's at stake, why it matters, and what you can do right now to help save a resource that quietly powers tens of thousands of manufacturers nationwide.   YouTube: https://youtu.be/WNjevmTNUu4 VideoAsk: https://www.videoask.com/fiyvfkcdd

Most people who dream of launching a manufacturing business obsess over machines, processes, and parts. But here's the thing: that dream can die before a single spindle turns—if you miss a few less-glamorous (but absolutely critical) steps on the front end. Legal structure? Tax setup? Insurance? Naming your shop? These early decisions carry more weight than most first-timers realize. In this episode of MakingChips, we pick up where part one left off and get granular with the real-life process of starting your shop the right way. Guests Brad Boettcher and Nick Vargosko of CLA return to walk us through the practical decisions you'll face—how to choose (and register) your business entity, why the wrong name could haunt you, what documents you actually need before making parts, and how to build a business that's ready for growth, not just survival. If you've ever thought “I'll figure that stuff out later,” you'll want to hear the cautionary tales in this episode—plus the steps that will keep you out of trouble, off your state's audit list, and firmly in control of your own success. We also unpack how to structure ownership if you've got a business partner (especially if it's family), and why your garage may not cut it forever, even if you love the rent. This one's for the aspiring owners, the side hustlers-turned-founders, and anyone helping someone else start a shop from scratch. Whether you're building your dream or advising someone else on theirs, it's time to get real about what it takes to launch smart—and stay that way. Segments (0:10) Intro to Part 2 with CLA and why they had to split the conversation (0:48) Take The Modern Machine Shop Top Shops Survey (02:22) Recap of Part 1: entity types, startup missteps, and choosing the wrong structure (4:21) Choose a business name that doesn't pigeonhole you (so you don't have to rebrand) (12:09) State registration: what paperwork and filings are really needed (12:12) Legal structure & governance: operating agreements and partnership dos and don'ts (15:33) Getting your EIN and opening a bank account (18:04) State tax registration, permits, and the overlooked W-9 (19:16) Grow your top and bottom-line with CliftonLarsonAllen (21:15) Opening a business bank account and choosing financial software (23:04) Go beyond “budget”: When to spend the money (26:11) Business insurance: what's essential at launch, what can wait (28:11) Facility considerations: licenses, permits, and where you'll actually make parts (30:27) Leasing vs. buying your shop space (with a cautionary tale) (33:04) Why many owners keep their real estate separate from the business (33:58) Tax differences between leasing and buying your facility (35:37) Labor market considerations: where you build affects who you can hire (36:43) Wrap-up: who this episode is for, and why it's worth sharing (39:56) Why you need to check out the MakingSparks podcast Resources mentioned on this episode Take The Modern Machine Shop Top Shops Survey Grow your top and bottom-line with CliftonLarsonAllen Nick.Vargosko@CLAConnect.com Connect with Nick Vargosko on LinkedIn Connect with Brad Boettcher on LinkedIn ProShop ERP Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

In this episode of the Machine Shop MBA series, we go beyond vision boards and get into the meat and potatoes of launching your shop legally—with the right entity type and structure to support your short and long-term goals. Whether you're looking to stay solo, bring on partners, or position for future investment or acquisition, your business formation choice can be the foundation—or the friction—of your growth.  In this episode, the team dives deep into the critical, yet often overlooked, process of legally forming a manufacturing business. The hosts, alongside experts Nick Vargosko and Brad Botcher from CliftonLarsonAllen, break down the most important steps in choosing the right legal entity, from sole proprietorship to S-corporation and LLCs. They also touch on how these decisions will impact your long-term goals, including potential exits and tax benefits. Why does the structure of your business matter? It's all about protecting your personal assets, optimizing your tax strategy, and setting your business up for future growth or eventual sale. The team discusses real-world examples and offers insights into what business owners often miss when it comes to entity selection. With the right foundation, your machine shop can thrive, but getting it wrong early could mean expensive and painful mistakes down the road. Tune in as we walk you through the legal nuts and bolts of starting your shop, with expert advice on how to build a business that can scale and survive. If you're planning on making chips, don't miss this critical episode that could shape the future of your manufacturing business. Segments (0:00) Introduction to Episode 2 of the Machine Shop MBA series (1:12) Learn how you can grow your top and bottom-line with CLA (3:50) Introducing Nick Vargosko and Brad Boettcher (5:39) The importance of long-term thinking in business formation (10:02) Overview of what a Sole Proprietorship is (12:02) Breaking down LLCs and the different election options (15:30) LLC vs Sole Proprietorship: Which one should you choose? (16:35) Why you need to complete the Top Shops survey (18:14) What to do if you chose the wrong structure (19:07) The difference between S-Corps and C-Corps (28:02) When to choose a partnership (and why it might offer flexibility) (29:47) What do you need to do to change your structure?  (31:32) Horror stories when things have gone wrong (38:01) Why you need to check out Buy the Numbers Resources mentioned on this episode CliftonLarsonAllen (CLA) Take The Modern Machine Shop Top Shops Survey Connect with Nick Vargosko on LinkedIn Connect with Brad Boettcher on LinkedIn Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

In this episode of MakingChips, we dive into the entrepreneurial mindset, drawing inspiration from three of the most influential figures in modern business: Titan Gilroy, Elon Musk, and Steve Jobs.  Through clips from these legendary leaders, we explore the grit, vision, and resilience required to launch and grow a business in the challenging world of manufacturing. As we share our experiences and reflect on the realities of entrepreneurship, you'll gain a firsthand look at the mindset necessary to succeed—if you dare to take the plunge.  This episode is essential for anyone considering starting their own shop or those who want to understand the raw, unfiltered truth behind the entrepreneurial journey. The discussion isn't just motivational; it's practical, offering insights into what it takes to thrive in an industry where failure is common, but resilience and a solid vision can make all the difference.  From Titan's relentless drive to Elon Musk's brutal honesty about the pain of entrepreneurship, and Jobs' revolutionary approach to business, this episode covers the essentials that go beyond strategy—delving into the mental toughness and perseverance needed to push through the toughest challenges. You'll also hear personal stories from the hosts about their own journeys, highlighting the importance of a strong support system and the willingness to ask difficult questions. Whether you're just starting out or already running a business, this episode offers invaluable lessons from some of the brightest minds in entrepreneurship. Segments (0:00) The importance of mindset and affirmations in entrepreneurship (0:44) Take the Modern Machine Shops Top Shop Survey (3:57) The harsh realities of starting a business and why it's not for everyone (4:49) What's the mindset of an entrepreneur, and why is it critical? (7:55) Grit: Titan Gilroy's approach to resilience and vision in business (10:34) Being an entrepreneur means solving the hardest problems in your business (14:14) Entrepreneurs need to embrace humility and be willing to ask for help (15:40) The importance of building a team around you and having a support network (17:45) Grow your top and bottom line with CliftonLarsonAllen (CLA) (18:25) Sometimes a business needs a purpose that's beyond you (20:19) Elon Musk's brutally honest perspective on the hardships of starting a company (28:23) Steve Jobs' philosophy on business and challenging the status quo (31:51) The power of differentiation—what makes you disruptive?  (34:41) What can you learn that's critical to the mindset of an entrepreneur?  (37:03) Take the Top Shops Survey and allow it to change your mindset Resources mentioned on this episode Take The Modern Machine Shop Top Shops Survey Grow your top and bottom line with CliftonLarsonAllen (CLA)  Titan Gilroy Elon Musk Clip Steve Jobs Clip Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

What if you could measure your shop's success against the industry's best—and discover exactly where you can improve? In this episode, we're launching a groundbreaking new series with Modern Machine Shop to help you do just that. We're joined by Brent Donaldson, who walks us through the powerful Top Shops program—a game-changing benchmarking tool that reveals everything from machine utilization to employee engagement. The Top Shops survey isn't just another tool; it's a blueprint for success. By comparing your shop to the industry's top performers, you'll uncover where you're excelling and, just as importantly, where you can level up. The data is real, actionable, and tailored to your shop's unique performance. This series will equip you with the insights and strategies needed to push your shop to the top. We dive deep into the key performance indicators (KPIs) that distinguish high-performing shops from the rest. Whether it's tracking financial metrics like profit margins and revenue per employee, or operational benchmarks such as first-pass quality yield and machine uptime, the Top Shops program provides a comprehensive look at what it really takes to run a successful, high-performing shop. We've seen firsthand how filling out the survey has led to tangible improvements in our own businesses. Now, we're sharing those lessons with you. In each episode, we'll break down KPIs, share practical strategies, and provide expert advice that you can apply to your own shop right away. If you're ready to optimize your operations, build a winning team, and increase your profitability, this series is for you. Don't miss out—tune in and start applying these proven strategies today. The road to becoming a top shop starts here! Segments (0:15) Take the Modern Machine Shops Top Shop Survey (1:46) The case for non-standard education  (4:16) Introducing Brent Donaldson from Modern Machine Shop (5:00) The importance of benchmarking your shop (9:22) The origin of the Top Shops program (and how it works) (16:10) KPIs that top shops track and how they set themselves apart (23:04) Why you need to invest in ProShop ERP (24:41) The key metrics that define a top shop (33:37) The importance of having a leadership team to track KPIs (36:35) What's next in the Machine Shop MBA series?  (41:41) The Top Shops conference at the NASCAR Hall of Fame (46:06) Make sure you check out the Lights Out podcast! Resources mentioned on this episode Take The Modern Machine Shop Top Shops Survey Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Ever wonder why some machine shops experience rapid, exponential growth while others hit a ceiling?  In this episode of MakingChips, we dive into the strategies behind this growth with Kirk Phelps and Mike Fritz—two seasoned veterans in the machine shop industry who have cracked the code on scaling businesses. With a focus on mergers and acquisitions (M&A), they've successfully expanded their operations, acquiring multiple shops and driving growth in ways that many shop owners overlook. Kirk and Mike share their proven approach to growth, where strategic acquisitions are just the beginning. They dive into the importance of cultivating a growth culture that influences every facet of the business—sales, marketing, leadership, and operations. This mindset shift is crucial for shops looking to not only increase revenue but also improve efficiency and team empowerment. What makes this episode even more exciting is that Kirk and Mike are bringing their expertise to the MakingChips family! Their new podcast, Machine Shop Growth, is now part of our lineup. Tune in to get actionable insights on how to scale your shop, improve leadership, and make smarter decisions in sales and marketing. If you're ready to unlock growth in your machine shop, this episode—and their podcast—will provide the tools and strategies you need to elevate your business to the next level. Don't miss out! Segments (0:00) Introduction to the episode and guest introductions (0:30) Why you need to invest in ProShop ERP (2:43) Introducing Mike Fritz, Kirk Phelps, and Machine Shop Growth (7:40) The importance of understanding your unique selling proposition (USP) (9:44) The two-sided approach of the Machine Shop Growth podcast (12:00) The three legs to the stool of growth (13:50) Discussing dormant customers and how to win back business (17:27) The value of quarterly customer success meetings and the difference it makes (19:17) Content marketing strategies that resonate with customers (21:34) Why you need to check out the MakingSparks podcast (27:48) Building a growth culture within your business (29:43) The importance of vertical integration and pricing, quality, and lead times (41:00) The synergy of podcast collaborations within the industry (42:53) Why you should complete the Modern Machine Shop Top Shops Survey Resources mentioned on this episode Connect with Mike Fritz Connect with Kirk Phelps Machine Shop Growth Podcast Never Split the Difference Mike Fritz on Machine Shop Mastery (Part 1 and Part 2) Kirk Phelps on Machine Shop Mastery  Mike Fritz on Buy the Numbers The Modern Machine Shop Top Shops Survey Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

In this episode of MakingChips, we dive into the world of artificial intelligence (AI) and how it is revolutionizing the manufacturing industry. Special guest Bryce Barnes, a manufacturing AI consultant, shares his expertise and insights on how AI is transforming both the shop floor and business operations.  As a former mechanical engineer turned AI specialist, Bryce explains how manufacturers can leverage technology, such as machine learning and AI-driven CAM solutions, to increase efficiency and reduce costs. The conversation uncovers practical, real-world applications of AI, from CNC programming assistance to streamlining back-office tasks like quoting and project management. Bryce also brings his unique perspective as someone who grew up in manufacturing, now guiding companies through the complexities of implementing AI in a practical way. This episode offers valuable insights into how AI can help manufacturers, especially smaller shops, optimize their processes. Bryce discusses the potential of AI to assist in CNC programming, improve quality control, and enhance customer relationship management. This is a must-listen for any manufacturing leader who is looking to understand how AI can be applied practically to save time and increase profitability. Segments (0:25) Achieve on-time delivery with ProShop ERP (1:58) Overview of the MFG Meeting and Bryce's keynote (4:48) Bryce's transition from mechanical engineering to AI in manufacturing (8:38) How AI is already being used in manufacturing without shop owners realizing it (11:30) How AI can assist with CNC programming and upskilling novice workers (13:53) AI's role in the quoting process and business operations (16:58) Addressing security concerns with using AI in manufacturing businesses (21:23) The importance of fine-tuning AI models for specific business needs (26:50) Why you need to check out the Buy the Numbers podcast (29:20) Do you need a comprehensive understanding of prompt engineering? (31:07) Practical advice for manufacturing leaders to adopt AI in their businesses (45:30) The hilarious shortcomings of generative AI (such as ChatGPT)  (48:20) Limitless CNC's suggestion engine for CNC programming  Resources mentioned on this episode Connect with Bryce Barnes on LinkedIn Limitless CNC Toolpath CloudNC AMT NTMA Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

In this episode of MakingChips, we take a deep-dive into the complexities of cybersecurity requirements for manufacturers working with the Department of Defense (DoD) with expert Jacob Horne.  Jacob, the Chief Cybersecurity Evangelist at Summit 7, brings a wealth of knowledge to the conversation, especially as it relates to the Cybersecurity Maturity Model Certification (CMMC). His deep dive into the CMMC program offers invaluable insights for manufacturers navigating the rapidly changing landscape of DoD regulations. Jacob takes us through the origins and evolution of CMMC, explaining how its implementation is designed to ensure defense contractors meet stringent cybersecurity standards to protect sensitive data.  He clarifies the importance of CMMC certification for manufacturers who supply to the DoD, breaking down how companies can prepare for the upcoming requirements. This is a crucial discussion for anyone in the manufacturing sector who plans to continue or start working with the DoD. Why should you listen to this episode? If you're a manufacturer handling government contracts or are considering entering that space, understanding CMMC is no longer optional. Jacob's expertise offers a roadmap for compliance, helping you avoid costly delays and penalties. The conversation explores practical steps to align your business with the required standards, ensuring you're not left behind as the regulations tighten in 2025. Jacob breaks down the technicalities of CMMC in a way that's both approachable and actionable. He shares real-world examples of how businesses are already navigating the process, shedding light on the obstacles ahead and how to overcome them. Whether you're already engaged with defense contracts or looking to position your company for future opportunities, this episode will arm you with the knowledge to take the next step toward CMMC compliance. This is a crucial episode that can help safeguard your business's future in an increasingly regulated market. Segments (0:28) Check out Paperless Parts for quoting and estimating  (1:51) Jacob's background in cybersecurity (6:06) Why CMMC was implemented and how it aims to prevent cyber threats (15:04) The announcement of CMMC 2.0 + the rule-making process (17:28) The basic requirements of cybersecurity/CMMC (19:48) The challenges manufacturers face when implementing cybersecurity requirements (23:03) The importance of securing the supply chain and how it relates to CMMC compliance (25:30) Understanding the role of waivers and exceptions in the certification process (30:12) Dissecting the reasons why CMMC is not going away (33:31) How to get ahead in the CMMC certification process and avoid falling behind (35:34) Why you need to check out the Lights Out podcast (36:49) The process of going from “zero” to assessment ready  (39:02) How many manufacturers need to get level 2 certification?  (45:53) The connection between CMMC and quality management systems like NADCAP (50:18) Potential costs behind CMMC certification and long-term financial implications (54:03) The role of mergers and acquisitions in the changing cybersecurity landscape (56:49) Controlled and classified information vs controlled unclassified information (CUI) (1:05:33) Dissecting some of the gray areas left to interpretation  Resources mentioned on this episode Check out Paperless Parts for quoting and estimating The Cybersecurity Maturity Model Certification (CMMC) Program The Cybersecurity Maturity Model Certification (CMMC) Rule  Sum IT Up Podcast Cyber AB CMMC Assessing and Certification  Nadcap® NARA Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

We're always looking for ways to build greater awareness of manufacturing, and we believe the conversation needs to start at an earlier age. That's why we're excited to speak with people like Michael (Mike) Nager, who shares our passion for bridging the gap. Mike is a passionate advocate for raising awareness about manufacturing through children's literature. As a long-time industry professional, Mike saw a gap in how manufacturing is presented to younger generations. In response, he created engaging, educational books that introduce kids to the exciting world of manufacturing, from automation to smart technologies. Mike discusses how his books are designed to spark curiosity and inspire future manufacturers by making complex topics accessible, colorful, and fun. He shares why it's essential for kids, parents, and educators to see manufacturing as an exciting and vital part of our daily lives. We also dive into the challenges of simplifying manufacturing concepts, the positive feedback Mike has received from parents and educators, and how he's partnering with organizations to expand the reach of his books. Mike's mission is to close the "awareness gap" and encourage kids to consider careers in manufacturing. After all, we need the next generation of makers, thinkers, and innovators to keep MakingChips. Segments (0:28) Why investing in ProShop is investing in your business (2:40) Why it's story time on MakingChips (4:02) Mike Nager's origin story (10:45) Mike explains how he tailored his books for different age groups (13:50) Mike talks about using LinkedIn posts to gauge interest in his books (14:44) Why you should listen to the Machine Shop Mastery podcast  (15:51) A conversation about on-demand manufacturing (19:03) Mike shares stories from parents and educators using his books (22:11) Let's get Mike's books to more students around the world (25:57) The importance of raising awareness about manufacturing  Resources mentioned on this episode The Smart Students Guide to Smart Manufacturing  Smart Manufacturing Terms You Need to Know All About Smart Manufacturing Festo Didactic Siemens Digital Industries TITANS of CNC Academy Smartforce Student Summit Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

The biggest problem in manufacturing today? Finding and retaining the right talent. Labor shortages aren't just about filling positions; it's about finding people who will truly thrive in your company culture and help drive long-term growth. But how do you accomplish that?  Trevor O'Malley and Myles Rickerd bring a fresh perspective to talent acquisition that is tailored specifically to the needs of manufacturers—and we're teaming up with them. In this episode, we're excited to introduce Hire MFG Leaders, our new service designed to directly address this challenge.  Gone are the days of sifting through stacks of irrelevant resumes and hoping something sticks. We'll help you find the right person the first time. This episode will give you a sneak peek at how we're redefining the hiring process—making it more effective, streamlined, and tailored to manufacturing needs. Whether you need engineers, machinists, or leadership, Hire MFG Leaders will help you connect with top candidates—even those who aren't actively job hunting. By leveraging a deep understanding of the industry, we're able to proactively reach the best talent before your competitors do. If you've been struggling with your own talent search, this episode is a must-listen. We'll cover why traditional hiring methods fall short and how our innovative approach—backed by experts who understand your business—can lead to better hires, fewer missteps, and less turnover. Tune in to discover how Hire MFG Leaders is the recruitment solution that will set your shop up for success. Segments (0:25) Meet us at The MFG Meeting 2025 (3:07) Introducing Trevor and Myles (6:37) Why Myles launched his own agency (8:09) Why are we launching Hire MFG Leaders? (12:02) How do you hire the right people?  (20:05) Achieve on-time delivery with ProShop ERP (21:04) How the MakingChips team is bridging the gap  (24:29) How will the process work?  (28:47) Who is the best fit?  (31:13] Why exceeding your expectations is the goal (37:45) How to learn more about Hire MFG Leaders (39:08) Check out Machine Shop Mastery Resources mentioned on this episode Meet us at The MFG Meeting 2025 Connect with Trevor O'Malley Connect with Myles Rickerd Should You Use a Recruiter to Find Your Next Manufacturing Leader? 405 Achieve on-time delivery with ProShop ERP Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

In manufacturing, speed matters—especially when it comes to quoting. If you can't turn around quotes quickly and accurately, your customers will move on to someone who can. But should you leverage AI, like ChatGPT, to make the quoting process easier?  In this episode of MakingChips, we're tackling a hot topic: the risks and limitations of using large language models for estimating and quoting.  Jason Ray, the co-founder and CEO of Paperless Parts, joins us to break down why these AI tools might not be the magic solution some shops hope for. From data security concerns to unpredictable costs and AI hallucinations that could lead to costly mistakes, we'll explain why trusting a general-purpose AI with your quoting process might be more of a liability than a benefit. Instead, we'll explore a smarter approach—one that enhances human expertise rather than replacing it. If you care about accuracy, efficiency, and protecting your customers' data, you don't want to miss this conversation. Because if you're not quoting quickly and accurately, you won't be winning business. And if you're not winning business, you're not MakingChips, and you're not making money. BAM.  Segments [0:27] Use Paperless Parts for your estimating and quoting needs [2:21] The bottlenecks we all face with quoting [10:24] Paperless Parts is razor-focused on estimating and quoting [12:48] Meet us at The MFG Meeting in San Antonio [14:53] Should you use an AI engine for quoting? [19:08] Subjective vs objection AI [31:02] Why this conversation is important  Resources mentioned on this episode Paperless Parts ProShop ERP  Meet as at The MFG Meeting in San Antonio! Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Many machinists dream of owning their own shop. But there's a big difference between being great at making chips and being great at running a business—just like a skilled operator isn't automatically a great manager. That's why we're launching a new series—think of it as a MasterClass on starting, running, and growing a successful machine shop. Business school teaches general principles, but the real lessons? You learn those on the shop floor, through experience, and sometimes the hard way. We want to bridge that gap, and we're dedicating much of this year's content to making it happen. If you own or run a shop, we want to hear from you—what worked, what didn't, and what you wish you had known. If you're still dreaming of starting your own business, tell us what you want to learn. And we're not doing this alone. We're bringing in industry experts to share their knowledge and experience. So listen in, and let us know—what do you want to hear? What questions do you have? This series is for you, and we want to make sure it covers everything you need to succeed. Segments (0:20) Why we love Paperless Parts for estimating and quoting  (2:45) Why we're planning a masterclass  (8:05) We want to hear from you (11:57) How we're structuring the series (15:20) Meet us at The MFG Meeting in San Antonio  (26:38) We're collaborating with incredible partners Resources mentioned on this episode The E-Myth Revisited The Peter Principle: Why Things Always Go Wrong The Toyota Way to Service Excellence The Kind Leader Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

What's the secret to scaling a manufacturing business? For Mike, it all started with a growing passion for manufacturing, a desire to learn, and the decision to implement ProShop ERP. In this episode of MakingChips, Paul and Mike share their origin stories and dive into the transformative power of systems, processes, and ProShop. Mike's journey began with a love for technology and shop floor data collection, but his path took a turn when he acquired Hill Manufacturing in 2018. From there, he leaned on ProShop to standardize operations, eliminate inefficiencies, and drive remarkable growth. Hill Manufacturing's mission—delivering quality parts on time, every time—became achievable on a whole new level. With ProShop in place, Hill saw savings of several hours per person daily, streamlined purchasing into a shared responsibility, and even reduced the management team's size while repurposing staff into value-added roles. When COVID hit and revenue plummeted, they doubled down on systems and processes, reinvesting in ProShop. By 2021, they rebounded with 25% more revenue and 30% fewer people—proof that the right ERP can make all the difference. If you've ever wondered how to scale efficiently, make bold decisions, and embrace systems that align your team, this episode will inspire you to take action. Because if you're not MakingChips, you're not making money! Segments [0:36] Leverage ProShop for your business [4:07] Paul shares his origin story [12:17] Mike shares his origin story [21:40] Meet us at The MFG Meeting!  [28:05] Hill's ProShop Implementation [43:35] Challenges and wins [46:50] Paul's bet with a customer  Resources mentioned on this episode Achieve on-time delivery with ProShop ERP The MFG Meeting: Feb 19th-21st, 2025 A College Course in Machine Shop Management with James Marzilli How Modern ERP Transforms Manufacturing with John Zmuda Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Watching the wildfires spread in Los Angeles is both heartbreaking and sobering. Our thoughts and prayers are with everyone affected by this unspeakable tragedy.  We're also reminded of the bravery and dedication of first responders—firefighters on the ground and pilots flying “super scoopers” to drop water where it's needed most. But behind every heroic effort is another layer of unsung heroes: machinists. Why? Because these life-saving missions rely on precision-made tools and equipment, much of which starts in machine shops like yours.  From winches on fire trucks to the Jaws of Life, defibrillators, oxygen tanks, and components for SWAT and HAZMAT vehicles, machining plays a critical role in emergency response. In this episode, we'll dive into the ways machinists are manufacturing the parts that help keep first responders safe and effective. Hill produces winch parts used across industries, including those found on fire trucks. Motis Fire Rescue is innovating equipment to make firefighters' jobs easier. If you're working in a shop supporting these industries, know that your craftsmanship truly saves lives. For that, we want to #ThankAMachinist. Segments [0:34] ProShop's new podcast: Manufacturing Transformed  [1:41] How the metalworking nation supports first responders [2:39] Manufacturing leadership spotlight [7:34] Highlighting super scooper aircraft  [11:45] Everything starts with machining  [12:44] How machining supports first responders [14:24] How to nail quoting with Paperless Parts  [15:40] Highlighting Motis Fire Rescue [17:13] How machining impacts every aspect of your life [23:05] The incredible durability of manufactured parts  [25:29] #ThankAMachinist and #ThankAFirstResponder [27:04] Check out the Lights Out podcast  Resources mentioned on this episode Manufacturing leadership spotlight: Rhett Dawson Benchmade Knives Paul Terpstra with Motis Fire Rescue The Snagger Tool by Motis™  Hill Manufacturing Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

After nearly a decade of shaping MakingChips—spending close to 25% of his life on this journey—Jason Zenger is saying goodbye to the podcast that transformed the manufacturing space.  As one of the original trailblazers, Jason helped create a platform that built community, sparked essential conversations, and made manufacturing more approachable as a career. His vision and dedication inspired others to start their own podcasts, like Paul's “Machine Shop Mastery.” Jason's legacy isn't just MakingChips. It's the relationships, the #MetalworkingNation community, and the countless leaders who've been equipped and inspired along the way.  As Jason transitions to his next adventure—launching his podcast “Workmen of the Word” and writing his book, “Lead Like It's Your Last Day”—he reflects on the power of community, education, and learning to prioritize what truly matters. Join us as we celebrate Jason's contributions, reflect on the journey, and look ahead to the next chapter for him and MakingChips. Segments [0:21] Use Paperless Parts to solve bottleneck problems [1:46] Why is this Jason's last episode of MakingChips? [8:10] How podcasting made education more accessible  [13:19] The challenges that come with running a family business [17:18] Achieve 95% on-time delivery with ProShop ERP [18:45] The far-reaching impact of MakingChips [23:44] Jason's final takeaway from 10 years of MakingChips [28:32] How to stay connected with Jason [28:58] Learn more about Jason's upcoming podcast and book [32:21] Why MakingChips is launching Hire MFG Leaders [36:09] Check out the MakingSparks podcast! Resources mentioned on this episode Matthew Nix's family business Jason's website Paperless Parts ProShop ERP  MakingSparks Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

What does it take to build a truly exceptional culture in your manufacturing business? In this episode of MakingChips, we sit down with Beau Groover, a seasoned coach with decades of experience in lean implementation, continuous improvement, and leadership. From his early days as an Inventory Control Manager to overseeing 21 plants as Director of Manufacturing, Beau's career has been driven by one mission: helping people and organizations thrive. Beau shares his journey from manufacturing operations to coaching, revealing how leaders can create clarity, foster collaboration, and transform their teams with positive energy. Whether you're tackling lean implementation roadblocks or looking to engage your shop floor in meaningful problem-solving, Beau offers practical steps and insights that you can put into action today. If you're ready to lead with empathy, build a culture your team buys into, and measure success beyond the usual metrics, this episode is for you. After all, as Beau reminds us, “The person who loves walking will go much further than the person who loves the destination.” Let's build kick-ass cultures so we can keep MakingChips!  Segments [0:27] Leverage Paperless Parts to boost your process [1:51] The methodology behind the move [5:02] Learn more about Beau Groover  [8:05] The difference between coaching and consulting  [10:50] Building a Kick-Ass Culture [12:38] How Bill Berrien leverages Paperless Parts [20:11] Involving your shop floor in problem-solving [24:39] Why do leaders hesitate to make changes?  [27:40] How to overcome roadblocks in lean implementation [30:06] How positive energy transforms cultures [31:55] Listen to the Manufacturing Transformed podcast [32:29] Lead with empathy—until you can't [37:29] Important metrics for manufacturers to track  [41:48] How you can measure company morale [42:33] Why clarity is a pillar of coaching [47:30] Beau's challenge to manufacturing leaders [53:22] Check out the MakingSparks podcast!  Resources mentioned on this episode Leverage Paperless Parts to boost your process The Effective Syndicate Beau's book, “Building a Kick-Ass Culture” Bill Berrien with Pindel Global Precision Listen to the Manufacturing Transformed podcast Check out the MakingSparks podcast Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

The world is divided when it comes to New Year's resolutions. Some argue that if you're committed to change, you should take action anytime—not just at the start of the year.  But the new year is also a natural time for reflection, a chance to evaluate where you've been and map out where you're going, in both business and life. In this episode of MakingChips, we're diving into resolutions that drive real impact: Mike shares his goal to break down KPIs to align his entire team—from the receptionist to the CEO—around actionable goals that make a difference.  Matthew reflects on the transformative power of gratitude journaling and his annual calendar audits, which help him prioritize what matters most.  Jason dives into how to lead with intention through challenges and shares his vision for 2025.  And Paul wraps up the conversation with some exciting news you won't want to miss. Start 2025 inspired, equipped, and ready to make more chips—because if you're not MakingChips, you're not making money! Segments [0:20] Use Paperless Parts for estimating and quoting  [2:37] Using metrics and KPIs as coaching opportunities [12:58] The importance of practicing gratitude [16:15] Use ProShop ERP to manage cutting tools [17:24] Matthew's calendar audit practice [19:41] Lead Like It's Your Last Day [26:05] Investing time in your best people  [30:16] Remember to give more than you get  [35:45] What can we focus on improving?  Resources mentioned on this episode Use Paperless Parts for estimating and quoting  Use ProShop ERP to manage cutting tools Buy the Numbers Episode #2 with Mike Fritz The 7 Hoshin Kanri Processes Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

In this special episode of MakingChips, we reflect on our favorite moments of 2024—the ones that made us laugh, the ones that brought a tear to our eyes, and the ones that remind us why we're so proud to be part of the manufacturing community. We dive into the topics that matter most: How to transfer tribal knowledge to the next generation.  Why implementing AI isn't just an option anymore—it's a competitive edge for the future. How building a culture of care and support can transform your team and your business. The incredible ripple effect of manufacturing: creating stability for our country, our communities, and our families. The importance of managing vendor relationships for long-term success. What it means to lead with integrity, trust, and purpose in a fast-changing world. You'll also get an inside look at each show in the MakingChips family, hear some exciting announcements, and discover what's next for MakingChips. Let's celebrate the wins, embrace the challenges, and look ahead to an even brighter future. Because—at the end of the day—if you're not MakingChips, you're not making money. Segments [0:28] Check out Paperless Parts for your estimating and quoting needs [2:12] MakingChips is celebrating 10 years of podcasting! [4:42] Launching with a moment of laughter [9:48] A snapshot of Buy The Numbers [10:27] How can we automate tribal knowledge? [13:45] How Bill Berrian leverages Paperless Parts [21:16] The industry is investing in AI for manufacturing  [24:44] Learn more about Machine Shop Mastery  [26:02] Companies must pour into their employees [29:55] Achieve on-time delivery with ProShop ERP [32:22] If you want to change the world, start with your own heart  [35:11] Learn more about the Lights Out podcast [36:24] Business moves at the speed of trust [41:40] A sneak peak at an upcoming episode [44:38] How manufacturing creates stability [46:46] The importance of managing your vendor relationships  [53:50] Rolling out the red carpet for Hire MFG Leaders [55:26] What's next for MakingChips? Resources mentioned on this episode Check out Paperless Parts for your estimating and quoting needs Achieve on-time delivery with ProShop ERP Utilizing Marketing Strategies in Industrial and Manufacturing Businesses Bill Berrian with Pindel Global Precision Greg McHale with Datanomix on Buy The Numbers  Betting it All on a Dream with Ashley Hunsaker from HTS Coatings  Manufacturing Fuels Grit with Drew Crowe and Andy Mueller The MakingChips take on Managing vendor relationships  Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Customer service in manufacturing is often seen as a pain point rather than a differentiator. We've all experienced the frustrations of dealing with companies like Comcast—impossible cancellations, endless transfers, and the feeling of being treated as just another number.  Unfortunately, too many manufacturing shops still operate with a similar “you'll get it when you get it” mentality, leaving customers in the dark about their orders. This old-school approach is no longer sustainable, and shops that fail to adapt are finding themselves left behind. But what separates the shops that are thriving? It comes down to investing in processes, systems, and a culture centered around exceptional service. Setting a higher bar for communication and transparency can transform customer relationships.  With tools like ProShop ERP, Mike and others have redefined what it means to serve their customers, delivering instant updates, proactive communication, and unmatched reliability. The future of manufacturing demands not just great parts but great service—and the shops embracing this shift are the ones leading the industry forward.  If you're not investing in customer service, there won't be orders, and without orders you won't be MakingChips, and you won't be making money. BAM!  Segments [0:30] Check out the Manufacturing Transformed podcast  [2:44] What's the Chip on Your Shoulder?  [8:46] What makes those who are doing it right different?  [11:05] Machine Shop Masterclass: QMS [19:37] How much transparency should shops provide?  [26:05] Download the CFO's Guide to AI from NetSuite [27:11] The contrast between sales and service [35:46] Service drives product development [37:37] Why sales and service need to communicate [39:56] Real success stories from ProShop ERP  [44:44] How will you improve your service in 2025?  [47:06] Check out the At the Boring Bar podcast! Resources mentioned on this episode Leverage ProShop ERP to create systems and processes Check out the Manufacturing Transformed podcast Download the CFO's Guide to AI from NetSuite Nick's LinkedIn post about customer service East Branch Engineering JJR Fabrication Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

In part two of our conversation with Marlene Chism, we dive deeper into the intricacies of navigating workplace conflict and cultivating emotional resilience. Marlene shares actionable strategies for overcoming internal and external conflicts by aligning with your core values and taking personal responsibility for your reactions.  She highlights the importance of emotional regulation, urging leaders to interpret feelings like anger and frustration as signals to pause and regain control rather than react impulsively. By taking ownership of our emotional responses and openly addressing missteps, we can build stronger, more transparent relationships. Marlene also explores how clarity—whether in defining values, addressing workplace drama, or preparing for difficult conversations—is the key to effective leadership. She introduces her “Blueprint for Difficult Conversations,” emphasizing preparation, accountability, and clarity to guide meaningful dialogue.  Through thought-provoking examples, including her visual framework of a boat, island, and shark, Marlene challenges leaders to refocus on outcomes rather than obstacles. This episode equips you with the tools to move from conflict to courage, fostering a culture of alignment, respect, and proactive problem-solving. Segments [0:29] How to get 50% off MasterClass [3:08] Emotional regulation in the workplace [6:50] Navigating internal conflict  [10:52] Using core values to navigate conflict  [15:05] Cultivating self-awareness in the workplace  [16:10] Moving from conflict to courage  [19:09] Don't allow “Power of Attorney” [20:07] Use Paperless Parts for quoting and estimating [24:18] See the possibility in your people [25:03] Learn more about Marlene's coaching and training [28:56] Dialing down on the importance of clarity  [32:28] How to connect with Marlene [36:08] Book a discover call with ProShop ERP Resources mentioned on this episode No-Drama Leadership: How Enlightened Leaders Transform Culture in the Workplace From Conflict To Courage with Marlene Chism Connect with Marlene on LinkedIn Marlene's website  Get 50% off MasterClass Use Paperless Parts for quoting and estimating Book a discover call with ProShop ERP Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

How do you break free from dysfunctional workplace dynamics and create real transformation? Marlene Chism, a former factory worker turned HR consultant and coach, shares her journey from the shop floor to becoming an expert in conflict management. After 21 years at Kraft Foods, Marlene realized she wanted more. When she started taking college classes, she discovered the Karpman Drama Triangle—a tool for understanding the roles of victim, persecutor, and rescuer—and it changed how she approached relationships and leadership. In this episode, Marlene shares powerful insights and memorable stories, including a surprising lesson about boundaries and assumptions from a coworker. Whether you're leading a team or navigating workplace challenges, Marlene's practical wisdom will inspire you to see conflict—and yourself—in a new way. Join us to learn how shifting your mindset can transform your relationships and workplace. Segments [0:20] Check out the Manufacturing Transformed podcast! [1:28] Check out our other MakingChips podcasts! [3:56] The importance of self-awareness [8:43] From manufacturing to conflict consulting [16:24] We have to humanize our workforce [19:58] The Karpman Drama Triangle [21:12] Get the CFO's Guide to AI and Machine Learning [27:50] Anything transformative is about self-development [32:54] Marlene's most memorable story from the shop floor [38:28] Listen and subscribe to “Buy the Numbers”  Resources mentioned on this episode The Manufacturing Transformed podcast! Get the CFO's Guide to AI and Machine Learning The Team Success Podcast No-Drama Leadership: How Enlightened Leaders Transform Culture in the Workplace From Conflict To Courage with Marlene Chism Connect with Marlene on LinkedIn Marlene's coaching website  Karpman Drama Triangle Mike Ruge MakingSparks Buy the Numbers Lights Out Machine Shop Mastery Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Today, we're shining a spotlight on some of the hardest-working and most impactful people in the world: machinists.  These skilled professionals are behind nearly everything we touch, from the medical devices that save lives to the cutting-edge aerospace components that explore the final frontier.  Machinists are the unsung heroes who take ideas from concept to reality, crafting the parts that power industries, enhance daily life, and drive innovation. Without them, the technology, tools, and conveniences we rely on wouldn't exist.  This episode is dedicated to saying a big thank you to machinists everywhere. Join the conversation online with #ThankAMachinist to celebrate their incredible contributions. Without them, we wouldn't be MakingChips and we wouldn't be making money. — Paul Van Metre Segments [2:16] Gift Masterclass for the Holidays! [5:15] How can we make manufacturing mainstream? [8:23] Manufacturing News: Military Contractors [10:41] The guys play a game: Connecting manufacturing with hobbies [16:25] Let's use the hashtag: #ThankAMachinist [18:20] Check out Paperless Parts for estimating and quoting! [19:11] Paul's #ThankAMachinist shoutouts [22:13] Jason's #ThankAMachinist shoutouts [25:14] Mike's #ThankAMachinist shoutouts [29:24] Nothing in the modern world exists without machinists [32:41] Manage your cutting tools with ProShop  Resources mentioned on this episode Check out Paperless Parts for estimating and quoting! Get 50% off your Masterclass subscription Book a discovery call with ProShop ERP Military Contractors Are in Nearly Every Small Town in the United States Matthew Lindsay on LinkedIn Josh Hacko with NH Micro on LinkedIn Greg McArthur with NTL Industries  Jacob Sanchez Nate A Nush Ahmed Tony Gunn Thomas Nathan Chris Luecke John Guimond Josh McKain Jean Davis Thomas Smith Const Ivanov Gary Keel with Trillium Machine Nick and Tanner Preece of Preece Machining and Assembly James and Sean Cerven with Cerven Solutions  Nathan Bourgeois of Ouroboros Space and Defense Naked Prosthetics Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Election years cause a lot of upheaval in the world of manufacturing. Industry spending can often see a sharp decrease, which can negatively impact many shops. The general indecision leading up to an election impacts almost every sub-genre in manufacturing, from medical devices to aerospace, oil & gas to firearms.  The election is over and Trump has officially been elected back into office. Will a Trump presidency negatively or positively impact manufacturing? Nick, Paul, and Mike tackle tough topics like regulations, trade policy, tariffs, taxes, and more in this episode of MakingChips. Will America keep MakingChips and keep making money?  Segments [1:02] Check out the Manufacturing Transformed podcast  [1:32] Election results are in: Now what?  [2:13] The Trump impact on different sectors [3:30] Manufacturing News: Leaders React to Trump Win [8:39] Machine Shop Masterclass: Quality Management Systems [29:28] Celebrating American Democracy [20:12] Regulations in the defense space [25:12] Talking trade policy and Tariffs [33:02] Will the R&D Tax credit return? [38:39] If Republicans sweep the House, what happens?  [42:21] Check out a NEW episode of Lights Out this week!  Resources mentioned on this episode The CFO's Guide to AI and Machine Learning News: Industry Leaders React to Trump Win Allison Grealis Jay Timmons Matthew Shay Megan Tanel R&D Tax Credit Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Are you ready to take your manufacturing business to the next level with production work? This episode of MakingChips dives into the top five benefits of production work and the essential steps to position your shop as a full-service production-ready operation.  Imagine the stability and growth potential when a substantial portion of your monthly revenue is already secured by repeat clients. We also cover the transition steps to shift your shop's branding, approach to prototyping, and pricing strategy. From rebranding your business as a production powerhouse to splitting your shop's workflow to accommodate both prototype and production divisions, we're discussing how to reshape your operations for higher volume success.  Hear firsthand insights on building trust with customers and the importance of a solid Quality Management System (QMS) in securing and retaining high-stakes production contracts. Listen in to learn how targeting the right customers and building robust, repeatable processes can create a competitive advantage that fuels both profitability and growth. Because if you're not consistently MakingChips, you're not making money. BAM! Segments [1:10] Book a discovery call ProShop ERP [3:03] Manufacturing Leadership Spotlight [8:39] How do you win production work? [10:22] 5 benefits of production work [17:15] Step #1: Communicate that you're a full-service manufacturer [21:46] Check out Paperless Parts for your quoting and estimating needs [23:01] Step #2: Continue to offer prototyping services [26:43] Step #3: Quote to win the higher volumes [31:14] Step #4: Sell your QMS/BMS [38:50] Step #5: Target the right customers Resources mentioned on this episode Book a discovery call with ProShop ERP Paperless Parts Brian Olson Mitch Olson Olson Custom Designs 4 Generations of Machining Legacy with Denny Smith Jason Premo's LinkedIn post about prototyping Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

In this MakingChips episode, Terry discusses the transformative power of mentoring in manufacturing, especially the importance of reverse mentoring. He shares how younger, tech-savvy workers can help Baby Boomers adapt to new technologies, creating a reciprocal learning relationship. This approach combines the strengths of both generations, enhancing collaboration and knowledge transfer within organizations. Terry also introduces Camp CHAMP, a hands-on program for middle and high school students that teaches manufacturing principles through activities like CNC milling and laser engraving. High school mentors guide younger participants, who gain practical skills and complete projects to take home. Terry hopes to expand Camp CHAMP nationwide with easy-to-implement kits that make it accessible for communities across the U.S. Learn how you as a manufacturing leader can play a role in bridging the gap between generations in this episode of MakingChips! Because if future generations aren't MakingChips, no one is making money…BAM! Segments [1:05] Check out ProShop's podcast, “Manufacturing Transformed” [1:34] How mentoring—and reverse mentoring—can change the game [6:44] Inspiring Champions in Advanced Manufacturing [11:24] What is Camp CHAMP? How does it inspire middle and high schoolers? [14:42] Future-proof your business with NetSuite by Oracle [18:14] The future of the manufacturing industry [23:46] The role of parenting to the future of manufacturing [25:41] Learn more about camp CHAMP Resources mentioned on this episode Finding America's Greatest Champion CHAMPION Now! Check out ProShop's podcast, “Manufacturing Transformed” Get a Camp CHAMP Kit Inspiring Champions in Advanced Manufacturing (Student Edition) Inspiring Champions in Advanced Manufacturing (Parent Edition) Nush Ahmed Drew Crowe Steven Courchane IMEC NetSuite by Oracle's Guide to AI's Guide to AI Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

On this episode of MakingChips, Jason dives into a conversation with Terry Iverson about his book, “Finding America's Greatest Champion: Building Prosperity Through Manufacturing, Mentoring and the Awesome Responsibility of Parenting.” Through initiatives like CHAMPION Now!®, Iverson strives to change public perceptions about manufacturing. He advocates for seeing the industry through a broader lens—one that recognizes manufacturing as a space for entrepreneurship, leadership, and community building. He firmly believes that “There is nothing more important than the young people of this country. The manufacturing industry relies on the next generation of skilled workers, managers, and entrepreneurs to lead this country into a prosperous future.” So how do we CHAMPION manufacturing and “Change How American Manufacturing Is Perceived In Our Nation?” Listen to find out. BAM! Segments BONUS: Hear a "Sneak peek" about Jason's idea(s) for a book! [1:05] Check out Paperless Parts for estimating and quoting [1:52] Subscribe to all of our new podcasts! [4:03] Learn more about Terry Iverson and his books  [9:31] The people highlighted in Terry's book  [11:17] Machine Shop Masterclass: Mastering Setup Times [22:16] Terry's tips for writing a book [30:03] Terry's transition to Champion Now [33:39] Stay tuned for part #2! Resources mentioned on this episode Finding America's Greatest Champion: Building Prosperity Through Manufacturing, Mentoring and the Awesome Responsibility of Parenting CHAMPION Now! Connect with Terry on LinkedIn Get ProShop ERP's Lean Setup Guide 3 Body Problem Do Hard Things: A Teenage Rebellion Against Low Expectations Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

“How do we connect today's youth with the skilled careers of tomorrow?” This is the challenge the Skilled Careers Coalition is determined to solve. Manufacturing is at a crossroads. Long-time business owners are retiring without successors, shutting down operations entirely. Skilled operators are stepping away, leaving a void without replacements. Shops are struggling to keep up as talent drains at an alarming pace. Mark Hedstrom, Executive Director of the Skilled Careers Coalition, explains their mission: to close the skills gap by inspiring the next generation and linking them to fulfilling careers. It's more than just promoting jobs—it's about helping young people find purpose through skilled work. Learn how the Coalition is driving change—and how manufacturing leaders like you can play a role—in this episode of MakingChips. Segments [0:37] Listen to the Manufacturing Transformed podcast! [1:43] Introducing Mark and the Skilled Careers Coalition [7:01] Why the term “coalition” is significant [16:53] What attracted Mark to the skilled trades industry [21:58] How the SCC is bridging the skills gap [27:11] Download the CFO's Guide to AI and Machine Learning [30:43] The importance of connecting and converting [34:17] Collective impact and coalition building with organizations [36:23] Recruiting and retaining skilled talent  [37:40] Connecting students to opportunities in their own backyard [42:50] How to get involved with the Skilled Careers Coalition [48:31] Use Paperless Parts to quote smarter, faster, and more consistently [49:23] Subscribe and listen to the MakingSparks podcast! Resources mentioned on this episode Skills Jam on YouTube, TikTok, and Instagram  Skilledcareers.org 2.1 Million Manufacturing Jobs Could Go Unfilled by 2030 The CFO's Guide to AI and Machine Learning Check out Paperless Parts Subscribe and listen to the MakingSparks podcast! Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

In this episode of MakingChips, Al Whatmough explores how AI and automation are transforming the manufacturing industry—not by replacing people, but by empowering them to focus on higher-value work.  Al shares insights from IMTS and introduces the concept of Human-Aided Manufacturing (HAM), where AI handles routine tasks, freeing machinists to make smarter decisions.  They also discuss shifting compensation models toward productivity-based metrics and how automation unlocks new growth opportunities. Tune in to learn how embracing AI can set your team free to innovate and thrive.  Segments [1:19] Learn more about Toolpath and their value proposition [6:53] Bringing AI and CNC together  [9:19] How Toolpath can make a shop better [13:51] Check out the manufacturing transformed podcast [14:21] How Toolpath influences the programming process  [16:31] Why our job is to increase human productivity [19:58] Have the courage to make yourself irrelevant  [21:45] Lights Out is launching soon!  Resources mentioned on this episode Toolpath Connect with Al Whatmough ModuleWorks Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

How does a machinist from Canada end up leading a California tech startup? In Episode #432 of MakingChips, Al Whatmough shares his unique journey—from the shop floor to becoming the CEO of Toolpath, a company dedicated to improving machining through smart software solutions. Al's path is shaped by personal challenges, faith, and a passion for building—whether it's with tools, people, or technology. Now at Toolpath, he's focused on empowering machinists by eliminating repetitive programming tasks, so they can focus on more meaningful work.  Tune in to hear how Toolpath's innovative approach is changing the future of manufacturing—and how Al found his way to the helm of this exciting venture.m Segments [1:50] Introducing today's guest, Al Whatmough [4:21] Al's journey to Toolpath [13:55] Use ProShop ERP to manage cutting tools [16:23] The inspiration for the booth [17:11] Solving for the productivity gap [24:09] Buy the Numbers launching! Resources mentioned on this episode Toolpath Connect with Al Whatmough on LinkedIn The 6 Types of Working Genius  Use ProShop ERP to manage cutting tools Sophia la Giraffe Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

IMTS is where manufacturing's cutting-edge technology takes center stage, and this year was no exception. IMTS 2024 brought the future to the forefront, showcasing the most advanced solutions in the industry. In this episode of MakingChips, Nush Ahmed and Chris Luecke join Paul, Nick, and Mike to dive into the game-changing technologies that caught their attention—from additive manufacturing and 3D printing to machine monitoring, automation, robotics, and beyond. If you're a manufacturing leader who's serious about staying at the forefront of technology, you need to know what's shaping the industry. Ttune in to catch up on the innovations that are pushing the boundaries of what's possible in manufacturing. Segments [2:05] Introducing Nush Ahmed and Chris Luecke [4:13] Our favorite innovations showcased at IMTS 2024 [10:43] Broadening the appeal of manufacturing [12:41] Why you need ProShop ERP in your shop [18:45] The innovation happening in software  [21:40] The innovation happening in communications and marketing Resources mentioned on this episode Connect with Nush Ahmed Connect with Chris Luecke Manufacturing Happy Hour  Within Tolerance Podcast Leela AI Toolpath Datanomix Paperless Parts Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Why would an American company want to consider expanding operations to Mexico? With more experienced engineers retiring and a decreasing number of new blood entering the manufacturing workforce, Mexico has become a viable option for operations. But is the process worth the potential hassle?  Today's guest is the Senior Director of Latin America for AMT and he's been an invaluable part of helping AME and Hennig rework their growth strategy and commercial structure in Mexico: Carlos Mortera.  He shares why American manufacturers should consider leveraging the Mexican market in this episode of MakingChips.  Segments [0:19] Manage your cuttings tools with ProShop ERP [2:42] Machine Shop Masterclass: Building a Team [11:23] Introducing today's guest, Carlos Mortera [12:35] Carlos Mortera's origin story [17:05] Expanding AMT into Latin America  [18:39] Creating the AMT tech center [21:26] AMT's a la carte services [23:37] The sentiment about Mexican manufacturing  [26:30] NetSuite's CFO's Guide to AI and Machine Learning [30:18] Why an American company would want to do business in Mexico  [34:41] Why job shop manufacturers reach out to Carlos/AMT [38:24] The manufacturing outlook for Mexico [42:00] Stay tuned for the first episode of Buy the Numbers! Resources mentioned on this episode The Association for Manufacturing Technology Monterrey Technology Center Connect with Carlos Mortera NetSuite's CFO's Guide to AI and Machine Learning The End of the World is Just the Beginning  Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

In the wake of 9/11, the aerospace and defense industry experienced a dramatic transformation, with new regulations like the Federal Information Security Management Act of 2002 reshaping how manufacturers handled sensitive data.  For many small shops, it was a turning point—forcing them to adapt while navigating a surge in defense demand. Companies either thrived or struggled under tighter compliance and rising production needs.  Today, the industry faces new hurdles: a looming skills gap, escalating production requirements, and the ever-present threat of data breaches. To remain competitive, manufacturers must embrace automation, invest in robust systems, and prioritize building strong customer relationships. Those prepared to align with these demands will be positioned to succeed in this evolving landscape. Panelists Matt Torres, Mitch Free, and Heidi Schaefer join Mike Payne and Paul Van Metre in this special episode recorded live at IMTS to address what can be done to meet the challenges the manufacturing industry is facing head-on.  Segments [1:01] Introducing Matt Torres, Mitch Free, and Heidi Schaefer [3:21] How 9/11 changed the defense industry  [6:54] Leveraging the increased demand in the industry [9:33] We need to grow the aerospace and defense sector [13:41] Where is the current customer demand?  [15:54] Why you should listen to Manufacturing Transformed [18:44] How to improve sales and marketing [24:16] Why shops are starting plating businesses [26:32] The importance of product safety  [27:42] Preparing to serve the defense industry  Resources mentioned on this episode BuildSubmarines.com CloudNC Cam Assist The Manufacturing Transformed podcast Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Theo Saville was frustrated by the lack of real-world applications for 3D printing. Then it struck him: Why not make CNC machining as simple as 3D printing? What if we could make machines smarter by installing more sensors? What if we gave the software more inputs to work with? Theo immediately set out to disrupt a 600-billion-dollar industry and, together with Chris Emery, founded CloudNC. When Jeff Maki and Austin Whitmer came across CloudNC and their CAM Assist software, they knew they had to implement it immediately.  In this episode of MakingChips, they share the real-world impact of CAM Assist on a machine shop's efficiency, quoting, and ability to win new business.Because if you can't quote quickly enough, you won't win business. And if you're not winning new business, you're not MakingChips, and you're not making money. BAM! Segments [0:51] Introducing Theo, Jeff, and Austin  [3:52] The origin story of CloudNC [13:35] Learn about Maki CNC [15:00] Why you need ProShop ERP [16:08] Implementing CloudNC in the shop [21:31] How Maki is using CAM Assist [24:00] Getting buy-in from the industry  [25:38] What is CAM Assist best for?  [30:14] What's next at Maki?  [31:10] What's next for CloudNC? [34:54] Check out MakingSparks! Resources mentioned on this episode CloudNC CloudNC CAM Assist Maki CNC Connect with Theo Saville on LinkedIn Connect with Jeff Maki on LinkedIn Connect with Austin Whitmer on LinkedIn ProShop ERP Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Wouldn't it be amazing to come up with a design for anything and turn it into a physical reality as easily as you can create something in Photoshop? What would people build if it were that easy? And what if you had machine monitoring in place for every piece of machinery, regardless of its age?  In this special episode of MakingChips recorded live at IMTS, Mike and Nick sit down with Theo Saville, CEO of CloudNC, and Camoren Schley, the Founder of Slytek. They dive into practical ways every shop can leverage AI to improve efficiency and make more chips. Because if you're not MakingChips, you're not making money. BAM! Segments [4:06] Learn more about Theo Saville and Camoren Schley [7:10] The future of AI in the manufacturing industry  [8:41] The practical use cases of AI with CloudNC  [11:07] How ProShop ERP can improve your business [12:12] The practical use cases of AI with Slytek  [13:08] Is AI going to replace humans? [17:57] Theo and Cameron's success stories [19:21] The biggest challenges of adopting AI [26:40] How to find practical and useful solutions [27:42] Where is AI in manufacturing headed? Resources mentioned on this episode CloudNC Connect with Theo Saville SlyTek Connect with Camoren Schley  ProShop ERP Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

The two biggest complaints in any business are always the quality of the toilet paper and the coffee. Joking aside—coffee is a crucial part of any shop's function. You need to have good coffee on the shop floor.  Mike Franz and his Co-Founder Amy Teal set out to do two things when they created ShopFloor Coffee. Their first goal was to create an amazing coffee that any shop would proudly serve. Their second mission was to support workforce development programs to bring more people into manufacturing. Mike shares how they're working to achieve those goals in this fun episode of MakingChips. Because if your shop floor isn't caffeinated, they won't be efficiently MakingChips, and they won't be making money. BAM! Segments [4:45] Introducing today's guest, Mike Franz [6:37] The Chip on Nick's Shoulder [9:44] The origin story of ShopFloor Coffee [16:10] Standing out in a crowded marketplace [20:35] Learn about ShopFloor Coffee [25:25] Graduate to NetSuite by Oracle [27:27] Fueling workforce development  [29:42] The biggest challenge they're facing  [33:05] The future of ShopFloor Coffee [35:25] How to buy your ShopFloor Coffee Resources mentioned on this episode Amy Teal on LinkedIn Mike Franz on LinkedIn Mike(at)ShopFloorBrands.com Build Submarines Netsuite by Oracle MPMA Minnesota Manufactured SME Skill Up Arizona SkillsUSA The NTMA Foundation NCATC Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

In the final segment of the first edition of At The Boring Bar, our expert panel of guests return to dive into the future of manufacturing and why manufacturing leaders need to embrace technology. They discuss the application of 3D printing and additive manufacturing and how they can be used to attract the next generation.  Jason Zenger, Nick Goellner, Mike Payne, Paul Van Metre, Peter Eelman, Nicole Wolter, Chris Luecke, and Manny Pasillas also take a look at the challenges the national security and defense industry are facing because of a lack of partnerships.  We believe hosting round-table discussions of these important issues can help move the manufacturing industry toward a solution. Don't miss this conversation.  Segments [0:25] Learn about IMTS 2024 ELEVATE programs [2:28] The application of 3D printing  [13:34] 3D printing a car at IMTS [15:21] Why we need to embrace emerging technology [16:30] Listen to the Manufacturing Transformed podcast! [17:57] National security and the defense industry  [19:40] Attracting the next generation to manufacturing Resources mentioned on this episode Learn about IMTS 2024 ELEVATE programs Listen to the Manufacturing Transformed podcast! Keselowski Advanced Manufacturing BlueForge Alliance Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

How do you grow a machine shop through acquisitions? What is it like working in a legacy family business? How do you find and hire talented engineers? Where does AI fit into the daily grind? These are all questions that this team of industry experts and friends seek to answer over a glass of bourbon At the Boring Bar. Jason Zenger, Nick Goellner, Mike Payne, Paul Van Metre, Peter Eelman, Nicole Wolter, Chris Luecke, and Manny Pasillas share their unique perspectives on the manufacturing industry—and how it must adapt—in part II. Check it out! Segments [0:37] Manage your cutting tools with ProShop ERP [2:25] Embodying entrepreneurial spirit [7:02] Carrying on a family business [12:15] Overcoming the fear of technology [19:34] NetSuite: The CFO's Guide to AI and Machine Learning [20:35] Shifting the conversation to AI [38:09] Gamifying adaption of new technology  Resources mentioned on this episode ProShop ERP NetSuite: The CFO's Guide to AI and Machine Learning CNC Expert Peter Eelman  Manny Pasillas Nicole Wolter Chris Luecke Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Some of the greatest ideas in manufacturing don't happen in boardrooms but over a drink with peers. In At the Boring Bar, Jason aims to cut deeper into the conversations that matter most to manufacturing leaders. So pull up a chair, grab a drink, and join Jason as he uncovers the insights that drive the manufacturing industry forward.  In this inaugural episode of At the Boring Bar, join Jason, Nick Goellner, Mike Payne, Paul Van Metre, Peter Eelman, Nicole Wolter, Chris Luecke, and Manny Pasillas At the Boring Bar. They cover everything from the exciting new exhibits at IMTS to one of the biggest problems the manufacturing industry faces: a mass exodus of Baby Boomers.  You'll laugh, you may cry, and you'll undoubtedly hear something that will provoke you to think about the future of the industry and your impact on it. Don't miss it.  Segments [0:20] Learn about IMTS 2024 ELEVATE [2:51] Why Jason is taped to a mannequin  [3:47] Learn more about “At the Boring Bar” [6:12] The evolution and legacy of IMTS [13:06] What we're looking forward to at IMTS [22:29] Listen to the Manufacturing Transformed podcast! [27:36] Throwback to IMTS 1980 [29:05] What Peter will miss about IMTS [34:43] The mass exodus of Baby Boomers Resources mentioned on this episode IMTS 2024 ELEVATE Expomaq The Manufacturing Transformed podcast Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

“Inspiring the extraordinary” is the theme for this year's IMTS and that's exactly what they're doing. The Emerging Technology Center will showcase extraordinary advances in technology (including an exhibit by BlueForge Alliance and Apptronik's AI-Powered General Purpose Humanoid Robot). They're offering specific ELEVATE programs for job shops, women in manufacturing, and the first-ever ELEVATE LATAM: A half-day conference for the Spanish-speaking manufacturing technology community. For the first time, Microsoft, AWS, and Google Cloud will be at the show in the automation sector. This year's IMTS is a can't-miss event. Show Boss Peter Eelman shares all of the amazing details in this episode of MakingChips.  Segments [0:20] Manage your cutting tools with ProShop ERP [3:17] The amazing Manufacturing Happy Hour Event [5:14] Introducing the "Show Boss" Peter Eelman [8:52] Machine Shop Masterclass: Taming the Chaos  [18:04] The Past, Present, and Future of IMTS [22:46] How Peter's experience impacts his process [26:19] Overcoming crazy odds to make things happen [29:26] Graduate to NetSuite by Oracle [30:44] The huge wins in technological advances [35:54] The crazy behind-the-scenes of IMTS [37:39] The driving force behind IMTS: The people  [40:06] What's new at IMTS 2024? [46:13] What does the future of IMTS hold?  [48:16] Peter's final word of advice Resources mentioned on this episode Head to IMTS 2024 ProShop ERP NetSuite by Oracle OscarMike IMTS ELEVATE Programs Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Maintenance is something that's essential to protect the longevity of your machines but rarely something regularly implemented in shops. It's often a huge and costly mistake. Don't know where to start?  In this episode, Manny Pasillas—a machine tool maintenance expert and the Founder and VP of Business Development for Tech CNCs—shares a simple yet exhaustive checklist anyone can use to properly clean and maintain their machines.  Because if you're not cleaning your machines, they will break down, and you won't be MakingChips, and you won't be making money! – Nick Goellner AND - to get the full checklist, subscribe to our email newsletter! Segments [5:04] Manny's origin story [25:55] Leadership Spotlight [30:17] The three tiers of machine maintenance  [33:52] ProShop ERP's Manufacturing Transformed Podcast [34:25] Category #1: Lubrication  [36:21] Category #2: Hoses and lines [37:09] Category #3: Electronics [39:15] Category #4: Backlash checks  [40:02] Category #5: Safety  [41:29] Category #6: Way covers [43:38] Category #7: Motors and belts [45:02] Category #8: Air Filters [46:08 ] Category #9: The engine  Resources mentioned on this episode ProShop ERP's Manufacturing Transformed Podcast Connect with Manny on LinkedIn To get the full checklist, subscribe to our email newsletter! Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

What do you need to know before you launch automation in your shop? What would be signs that you're not ready to automate? If you're launching the process, how can you use your ERP/MRP to the fullest?  Even the smallest mistakes—like not having a process in place to deal with the chips your machines are creating while running lights out—can be costly. We want to help you avoid those costly errors.  That's why Paul Van Metre and Mike Payne join me to tackle the important things you need to consider before you run lights out. Because if you're not MakingChips, you're not making money. BAM! Segments [0:35] Why you need ProShop ERP [5:08] What's new with the crew [6:43] Manufacturing Leadership Spotlight [13:52] Do you have a repeatable process?  [19:03] NetSuite by Oracle [20:31] Do you have a chip management process? [23:48] Cutting tool management features [26:24] Are you making adjustments for accurate costs? [34:06] Do you have training in place for your team?  [37:16] Do you have a preventative maintenance program? Resources mentioned on this episode The Oscar Mike Foundation Noah Currier The Checklist Manifesto NetSuite by Oracle Moseys Production Shop Tour Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Here's our controversial take: We believe that “automated” is more important than “operated”. It's a stance that scares a lot of operators—but it shouldn't. In this episode of MakingChips, Mike Payne and Kaleb Mertz return to dive into part loading and pallet loading, a mixed vs fixed mindset, and why predictive is better than reactive. We'll connect all of it back to every shop's end goal: business results. Don't miss it! Segments [0:18] Learn about IMTS 2024 Sectors [4:03] Part loading vs pallet loading [9:53] Embrace a mixed vs fixed mindset [16:00] Manufacturing Transformed [17:32] Predictive is better than reactive  [22:29] If you can sense it, you can do it Resources mentioned on this episode IMTS Sectors IMTS Community Go listen to the Manufacturing Transformed podcast Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Machine monitoring can give us insights into our machines that can and should change how we're operating. The end goal is to drive better business results. But how should monitoring be paired with advanced business strategies to help you achieve those results? Mike Payne, Kaleb Mertz and I connect the dots in this episode of MakingChips. Because if you're not efficiently MakingChips, you're not making money. BAM!  – Nick Goellner Segments [0:20] Learn more about IMTS 2024 Elevate [2:28] What we listen to at work [7:00] Manufacturing News: Technology Orders Grow [13:08] Latin America Conference at IMTS [15:02] Using ProShop for cutting tool management [16:11] Coaching is more important than monitoring [21:21] Adaptive controls and tooling optimizations  Resources mentioned on this episode IMTS Elevate ChillHop Radio Pop Goes Classical on Spotify Erica Violet on Spotify Manufacturing Technology Orders Grow Despite Sustained High Interest Rates Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube