The DooDoo Diva's Smells Like Money Podcast

In this episode, Suzan continues her fascinating conversation with Hye Jin Lee to explore how the City of Chino is reimagining wastewater as a sustainable community asset. Discover how Chino built a 34-mile recycled water system over the past 30 years, now used to keep Ayala Park's 144 acres green, support local agriculture, and earn potable water credits—all while reducing stress on regional water supplies.Learn how the city's partnership with the Inland Empire Utilities Agency (IUA) enables tertiary water treatment and long-term resilience against drought conditions. Hye Jin also shares insights into the environmental impact, cost/resource savings, and how other communities can adopt similar water reuse strategies.

In this episode, we dive into how the City of Chino is transforming its aging sewer infrastructure through proactive planning and smart investments. Hye Jin Lee joins us to share how Chino is leading the way in I&I reduction by partnering with the Inland Empire Utilities Agency (IEUA), utilizing trenchless CIPP lining, addressing lateral repairs, and conducting CCTV inspections to guide their capital projects.You'll learn how mutual aid, resident education, and real-time system data are helping Chino build a more resilient and efficient wastewater system. Perfect for civil engineers, municipal leaders, and wastewater pros looking for real-world solutions.

In this thought-provoking episode, Suzan Chin-Taylor sits down with Daniel Dominguez from the WHY Institute to discuss how discovering your WHY can revolutionize how you hire, retain, and promote talent—regardless of the industry you're in.

In this powerful episode of The DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor sits down with Allison DePaoli, founder of Altiqe Consulting, to uncover innovative and cost-effective healthcare strategies for small and mid-sized businesses.Think you're too small to negotiate better healthcare? Think again. Allison breaks down how even companies with just 2 employees can take control of their healthcare costs, using tools like level-funded plans, direct primary care (DPC), and workers' comp integration.

In this episode, we're diving into a game-changing trenchless technology for pressure pipeline rehabilitation—the Bullet Liner System from CPM Pipelines. If you thought CIPP was your only option, think again. This episode breaks down how this innovative solution is reshaping the industry with no curing, no resin, and no UV.

Success is a Double-Edged Sword | Smells Like Money Podcast S14 E4

In This Episode: Twist & Shout – Aeration Tech to Tell All Your Friends About

In this powerful episode of The DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor continues the conversation with Scott Tackett, Senior Advisor and Director of Organizational Development at Violand Management Associates. Together, they dive deep into how to create a culture of change in the workplace without triggering fear or resistance.You'll learn how to:✅ Overcome the fear of change✅ Align your mission, vision, and core values✅ Get real employee buy-in for lasting transformation✅ Use data and structured processes to guide change✅ Lead with empathy using transformational leadership✅ Balance employee engagement and organizational growthThis episode is a must-listen for leaders in the wastewater industry, business owners, and anyone committed to continuous improvement and strategic planning.

In this episode of the DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor sits down with Scott Tackett, Senior Advisor and Director of Organizational Development at Violand, to explore the art of managing for accountability. This conversation goes beyond just setting expectations, diving into Scott's powerful four-pillar framework:

Stop Exposing Yourself – The Power of the 831(b) Plan | Smells Like Money PodcastIn this eye-opening episode, host Suzan Chin-Taylor sits down with Van Carlson, founder and CEO of SRA 831(b) Admin, to uncover a powerful but often-overlooked strategy for business owners – the 831(b) plan. This episode, titled “Stop Exposing Yourself”, dives into the hidden financial vulnerabilities facing small to mid-sized businesses and reveals how to shield your revenue streams with a smarter risk mitigation framework.In this episode, you'll discover:✅ What an 831(b) plan is and how it empowers businesses to self-insure against unforeseen risks✅ The dangers of relying solely on traditional insurance – and why it might leave you exposed✅ Real-world examples of revenue disruptions that aren't covered by typical insurance (like pandemics, labor strikes, and supply chain breakdowns)✅ How the 831(b) plan can also serve as a wealth-building and tax-deferral tool✅ Why businesses with recurring revenue and under $100M in annual revenue are ideal candidates

In this episode, we discuss how Bravo Systems is transforming small-diameter pipeline rehab with their innovative Bravo Magnavity SX UV LED curing system. Suzan Chin-Taylor speaks with Andrew Marshall, Sales Director for North America, to explore how this one-access-point system, complete with magnetic pull-in, dual cameras, and a “Turtle Mode” for precision curing, is streamlining installs and cutting risks for contractors.Whether you're just entering the trenchless rehab market or looking to scale your services, this episode will show you how Bravo makes growth simple—with U.S.-based support, modular expansion options, and stress-free curing technology that works around bends and tight spaces.

In this episode of The DooDoo Diva's Smells Like Money Podcast, we dive into why training is the key to retaining top talent. Host Suzan Chin-Taylor continues her insightful conversation with Danielle Wernert of UpSkilled Consulting, this time focusing on how well-designed training programs can boost employee retention, enhance business value, and even unlock financial support opportunities like the Veterans Education Program.

In this episode of The DooDoo Diva's Smells Like Money, host Suzan Chin-Taylor chats with Danielle Werner of Upskilled Training about how to attract, evaluate, and retain top talent in the wastewater industry. From interview strategies to leveraging veterans' education benefits, Danielle offers practical tips to build a team that lasts.Key Highlights:Why soft skills and cultural fit matter more than techThe value of in-person interviewsHow to ask scenario-based questions that reveal candidate potentialTraining your interviewers to avoid legal pitfallsPromoting your culture year-round via social mediaBoosting retention with structured training programsTapping into Veterans Education Benefits for workforce developmentConnect with Danielle Werner:

In the final episode of this 3-part series, host Suzan Chin-Taylor is joined once again by Jeff Jones to talk about one of the most important success factors for trades businesses today: branding and differentiation.As AI transforms how customers search, make decisions, and engage with service providers, standing out from the crowd has never been more crucial. Jeff and Suzan explore how skilled trades businesses can adapt to this shift and create a brand that truly resonates with their community.

Maximize Results, Minimize Stress: The Fractional CMO Solution | Smells Like Money Podcast

S13 E3: Smells Like Money Podcast – Conflict: Yes, It Can Be ProductiveConflict in the workplace is inevitable—but it doesn't have to be destructive! In this episode, Suzan Chin-Taylor sits down with Clare Monteau to explore how conflict, when managed effectively, can drive innovation, strengthen teams, and improve workplace culture.

S13 E2: The Hidden Drain on Your Organization's Bottom Line | Smells Like Money Podcast

In this episode of The DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor sits down with Dr. Clare Monteau, leadership expert and CEO, for the first installment of a three-part workforce development series. They dive into the lasting impact of COVID-19 on workplace culture, the importance of trust and consistency in leadership, and practical strategies to create a healthy, productive work environment.Topics Discussed:✅ The Impact of COVID-19 on the Workplace✅ Building a Culture of Trust✅ Leadership Starts with Self-Awareness✅ The Power of Consistency in Leadership✅ Managing Stress & Resetting Your Mindset✅ THINK Before You Speak – A Simple Communication Framework

Bridging the Engineering Divide: Enhancing Collaboration Across Disciplines & Roles Chuck McDonald ~ Improving communication for better infrastructure outcomes In this episode of The DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor sits down with Chuck McDonald, PE, Quality Control Manager at Windsor Engineers, to explore the disconnects between engineers, technicians, and field operators—and how better communication can revolutionize infrastructure projects.

In this episode, Suzan Chin-Taylor, the DooDoo Diva, sits down with Drew Lewis of Reline America to explore the ins and outs of UVGRP (ultraviolet glass-reinforced polymer) for pipeline rehabilitation. Whether you're an engineer, asset owner, or contractor, this episode is packed with insights to help you make informed decisions for your projects.

Join host Suzan Chin-Taylor as she continues her insightful conversation with Andrew "Drew" Lewis of Reline America. Discover the transformative potential of UVGRP (Ultraviolet Glass Reinforced Pipe) for rehabilitating aging stormwater systems while meeting environmental and infrastructure challenges.

Join host Suzan Chin-Taylor as she continues her insightful conversation with Andrew "Drew" Lewis of Reline America. Discover the transformative potential of UVGRP (Ultraviolet Glass Reinforced Pipe) for rehabilitating aging stormwater systems while meeting environmental and infrastructure challenges.

In this episode of The DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor speaks with Chad Morin, co-owner of Gould Solenoid Valves, a fourth-generation family business with nearly 75 years of experience. Together, they explore the critical role of solenoid valves in wastewater and industrial operations and discuss how small investments in quality can save significant downtime costs.

Join Suzan Chin Taylor, the Doo Doo Diva, as she explores actionable strategies for financial wellness and retirement planning with investment expert Steve Selengut. In this episode, discover Steve's six key principles for DIY investing, including quality investments, diversification, income production, and mindset shifts to achieve financial independence and secure retirement. Learn how closed-end funds and clear financial goals can maximize your income while minimizing risk. Perfect for wastewater pros preparing for their “silver tsunami” moment!

In this episode of DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor continues her conversation with financial expert Steve Selengut in Part II of the Financial Wellness for Wastewater Pros series. Together, they delve into the critical topic of exit strategies for professionals in the wastewater industry—whether you're an employee planning a career move or a business owner preparing to sell.

In this insightful episode of The DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor kicks off a three-part series on Financial Wellness and Retirement Planning for professionals and entrepreneurs in the wastewater industry. Joined by seasoned investment expert and author Steve Selengut, this episode focuses on the critical steps to choosing the right financial advisor for your financial future.

Join Suzan Chin-Taylor on The DooDoo Diva's Smells Like Money Podcast as she chats with Dave Smoljan, founder of Extra Air, about his revolutionary approach to lagoon aeration. Drawing on his extensive experience as a mechanic and wastewater operator, Dave shares how his innovative fine-bubble diffuser system is transforming wastewater management. From simplifying lagoon operations to improving compliance and operator safety, Extra Air's technology is making a big impact in small municipalities. Topics Covered: - Dave's journey from mechanic to wastewater innovator. - The challenges with traditional aeration systems. - How Extra Air's fine-bubble diffuser technology works. - Real-world success stories and practical applications. - The "Try Before You Buy" rental model for small municipalities. - Enhancing safety, reducing costs, and ensuring compliance. - Discover how practical innovation can tackle wastewater challenges and provide sustainable, cost-effective solutions.

In this informative episode of The DooDoo Diva's Smells Like Money, host Suzan Chin-Taylor and guest Bradley Mart, CEO of FogBuster's Inc., tackle one of the wastewater industry's biggest challenges: managing fats, oils, and grease (FOG). FOG is a persistent issue that causes expensive problems in both public and private wastewater systems, leading to clogged pipes, equipment damage, and even environmental harm. Suzan and Bradley dive into the science behind how FOG accumulates, why it poses such a threat to wastewater systems, and how municipalities, food service businesses, and industries are taking steps to combat it. Episode Highlights: Understanding the FOG Problem: Suzan and Bradley unpack what FOG is, explaining how it forms, where it originates (often from food service establishments), and how it leads to costly blockages and infrastructure strain. FOG clogs aren't just a nuisance—they can lead to equipment failures, increased maintenance costs, and risks to environmental and public health. Preventative Measures that Work: To stay ahead of FOG issues, Bradley explains best practices for prevention, including grease traps, interceptors, and maintenance protocols. These proactive solutions help facilities reduce FOG discharge before it reaches wastewater systems, protecting infrastructure and saving money over time. Cutting-Edge Technology: The episode also explores how technology is revolutionizing FOG management. Suzan and Bradley discuss tools like automated sensors that monitor grease levels, advanced biological treatments, and smart systems that detect and manage FOG build-up before it becomes an issue. These technologies are helping businesses and municipalities tackle FOG issues with greater efficiency and effectiveness. Real-Life Success Stories: Hear real examples of how effective FOG management has improved system performance and compliance, minimized costly blockages, and contributed to sustainable wastewater practices. These success stories highlight the impact of FOG solutions on reducing maintenance needs, boosting efficiency, and supporting environmental standards. Why This Matters: As FOG continues to be a costly challenge, this episode provides invaluable insights for anyone involved in wastewater, food service, or environmental management. Learn how the right combination of technology, preventative measures, and industry best practices can make a substantial difference in reducing FOG-related issues and protecting both infrastructure and the environment. Contact Information: Bradley Mart ~ CEO, FogBuster's, Inc. Website: fogbustersinc.com Email: bradley@fogbustersinc.com LinkedIn: https://www.linkedin.com/in/bradley-mart-712bb32/ Don't forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on creativeraven.com/smells-like-money-podcast for updates and more episodes. I hope you find this episode as informative and as exciting as we have. Please let us know your thoughts about the episode! Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast: Website: www.creativeraven.com | https://thetuitgroup.com/ LinkedIn: https://www.linkedin.com/in/creativeraven/ Email: raven@creativeraven.com Telephone: +1 760-217-8010 Listen and subscribe here to your favorite platform: Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotify https://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast: https://creativeraven.com/smells-like-money-podcast/ Be a guest on our show: https://calendly.com/thetuitgroup/be-a-podcast-guest Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros: https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros #FOGProblems #GreaseControl #WastewaterSolutions #EnvironmentalProtection #SustainableInfrastructure #GreaseTrap #PublicHealth #WastewaterInnovation FOG (Fats, Oils, and Grease), wastewater system maintenance, grease buildup prevention, wastewater treatment technologies, filtration systems, bio-remediation, FOG control solutions, wastewater system clogs, FOG management strategies, wastewater system innovations, sustainable grease removal, industrial wastewater solutions, grease traps, system maintenance best practices

In this impactful episode of The DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor sits down with industry experts Howard Meyers (Executive VP, ABEL RECON), Ryan Montijo (Co-Owner, Ellison-Mills), and Shane Harris (VP Operations, East Coast Infrastructure) to tackle one of the biggest challenges facing the wastewater and infrastructure industries today: the skilled labor shortage. Recorded live at the Reline America Annual Conference, this discussion dives into the strategies and innovative approaches companies are using to attract, train, and retain talent in blue-collar trades. The conversation highlights several key points that industry professionals won't want to miss: Addressing the Skilled Labor Shortage: The guests discuss the stigma surrounding trade work, where college degrees are often prioritized over skilled trades, even though these careers offer stability and high earning potential. They emphasize the need to shift societal perceptions, promoting the value of trade work as an essential, rewarding career path. Engaging Youth and Building Awareness: Recruiting young talent is crucial for the industry's future. Shane Harris shares how East Coast Infrastructure is engaging students through hands-on career days and technology demonstrations, like using robotic cutters, to show young people that trades today involve advanced, exciting technology. Technology in Skilled Trades: As the industry becomes more tech-centered, integrating digital tools and robotics is essential for appealing to a tech-savvy generation. Ryan Montijo explains how using advanced technology in day-to-day operations can align with younger workers' digital skills and make these roles more attractive. Career Advancement and Mentorship: Structured career paths and mentorship programs are critical for retaining workers. Panelists emphasize the importance of offering certifications, leadership development, and recognition to foster long-term loyalty and professional satisfaction among employees. Supporting Work-Life Balance: Recognizing the demands on workers who often travel, companies are implementing policies to support work-life balance, such as paid family events, to help employees feel valued and supported. Connect with Suzan Chin-Taylor and subscribe to The DooDoo Diva's Smells Like Money Podcast for more insights and innovations in the wastewater industry. Contact Information: • Howard Meyers Executive Vice President, ABEL RECON LinkedIn: https://www.linkedin.com/in/howard-myers-42500917 Website: abelrecon.com Email: hmyers@abelrecon.com • Shane Harris VP Operations at East Coast Infrastructure LinkedIn: https://www.linkedin.com/in/shane-harris-5788ba10/ Website: eastcoastinfrastructure.com Email: shaneh@eastcoastinfrastructure.com • Ryan Montijo Co-Owner of Ellison-Mills LinkedIn: linkedin.com/in/ryan-montijo-eit-a1710aa4 Website: ellison-mills.com Email: ryanmontijo@hotmail.com Key Takeaways for Industry Professionals: This episode provides a practical guide for companies seeking to build a resilient workforce in skilled trades. By breaking down stigmas, utilizing cutting-edge technology, and implementing structured career paths, these leaders are setting a new standard in workforce development—ensuring that trade careers are seen as dynamic, essential, and fulfilling. Tune in now to learn more about sustainable wastewater solutions! Don't forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on creativeraven.com/smells-like-money-podcast for updates and more episodes. I hope you find this episode as informative and as exciting as we have. Please let us know your thoughts about the episode! Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast: Website: www.creativeraven.com | https://thetuitgroup.com/ LinkedIn: https://www.linkedin.com/in/creativeraven/ Email: raven@creativeraven.com Telephone: +1 760-217-8010 Listen and subscribe here to your favorite platform: Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotify https://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast: https://creativeraven.com/smells-like-money-podcast/ Be a guest on our show: https://calendly.com/thetuitgroup/be-a-podcast-guest Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros: https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros #WorkforceDevelopment #SkilledTrades #WastewaterIndustry #InfrastructureJobs #YouthInTrades #TechInTrades #CareerGrowth #BlueCollarPride #TradeCareers #EmployeeRetention #FutureOfWork #SmellsLikeMoneyPodcast

In this episode of The DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor welcomes Bob Sweeney, President of Environmental Management Systems, to explore the ins and outs of onsite wastewater treatment systems. With 46 years of experience in environmental protection and wastewater management, Bob shares invaluable insights into the full lifecycle of septic systems, covering everything from design and permitting to essential maintenance and potential replacement. He explains how regular maintenance and inspections can help prevent costly repairs, and highlights how advanced treatment technologies—like drip irrigation and aerobic treatment units—are allowing more flexible installations on challenging sites, including small lots and sloped terrains. As they dive into the environmental impact of onsite systems, Bob explains how these systems reduce stress on watersheds, protect groundwater, and minimize the need for extensive piping to centralized treatment facilities. He also reveals how treated effluent can benefit landscapes, adding another layer of sustainability to these systems. Bob discusses his company's collaboration with installers to ensure septic system designs are practical, cost-effective, and built to last, stressing the importance of involving experts early in the process for a successful, efficient project. With around 25% of the U.S. population relying on septic systems, this episode sheds light on how sustainable, onsite wastewater management is growing in adoption. As the conversation wraps up, listeners are encouraged to look at onsite wastewater treatment as a proactive, environmentally friendly solution that can enhance communities while protecting our resources. Bob's vision for wastewater recycling and his wealth of knowledge make this episode a must-listen for homeowners, contractors, and environmental advocates alike! Guest Contact Information: Bob Sweeney – President, Environmental Management Systems LinkedIn: linkedin.com/in/bob-sweeney-87a3aa13 Website: envmgtsys.com Email: bob@envmgtsys.com Tune in now to learn more about sustainable wastewater solutions! Don't forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on creativeraven.com/smells-like-money-podcast for updates and more episodes. I hope you find this episode as informative and as exciting as we have. Please let us know your thoughts about the episode! Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast: Website: www.creativeraven.com | https://thetuitgroup.com/ LinkedIn: https://www.linkedin.com/in/creativeraven/ Email: raven@creativeraven.com Telephone: +1 760-217-8010 Listen and subscribe here to your favorite platform: Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotify https://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast: https://creativeraven.com/smells-like-money-podcast/ Be a guest on our show: https://calendly.com/thetuitgroup/be-a-podcast-guest Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros: https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros #WastewaterManagement #SepticSystem #OnsiteTreatment #EnvironmentalSustainability #EcoFriendlyWastewater #WaterRecycling #SepticMaintenance #WastewaterInnovation #EnvironmentalManagement #SepticLifeCycle #DripIrrigation #AerobicTreatment #SustainableSolutions #Podcast #TheDooDooDiva #SuzanChinTaylor Wastewater management, septic system, onsite wastewater treatment, environmental sustainability, eco-friendly wastewater, water recycling, septic maintenance, wastewater innovation, environmental management, septic system lifecycle, drip irrigation, aerobic treatment unit, sustainable solutions, environmental impact, wastewater recycling, septic system design, stormwater management, groundwater protection, advanced wastewater technology, decentralized treatment, wastewater podcast

In this episode of The DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor sits down with Quinn Petersen from RH Borden to discuss the groundbreaking use of virtualization technology in wastewater management. Learn how manhole virtualization is transforming asset management by creating detailed digital twins, allowing for faster, safer, and more accurate inspections without the need for physical access. Discover how this innovative approach helps system operators become better stewards of infrastructure and enhances decision-making with real-time data. Key Discussion Points: - Stewardship and Asset Management: Utilizing digital models to enhance infrastructure management. - Manhole Scanning Process: Learn about the multi-year journey of scanning 2,000 manholes annually. - Prioritizing Maintenance: Targeting high-risk areas and reducing the need for frequent inspections. - Data Visualization: How dashboards provide a visual map of system conditions to quickly address issues.Subscribe and Follow: Don't forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on creativeraven.com/smells-like-money-podcast for updates and more episodes. I hope you find this episode as informative and as exciting as we have. Please let us know your thoughts about the episode! Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast: Website: www.creativeraven.com | https://thetuitgroup.com/ LinkedIn: https://www.linkedin.com/in/creativeraven/ Email: raven@creativeraven.com Telephone: +1 760-217-8010 Listen and subscribe here to your favorite platform: Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotify https://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast: https://creativeraven.com/smells-like-money-podcast/ Be a guest on our show: https://calendly.com/thetuitgroup/be-a-podcast-guest Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros: https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros #WastewaterManagement #ManholeVirtualization #DigitalTwin #VirtualReality #InfrastructureStewardship #AssetManagement #SmartCity #PublicWorks #TechInnovation #SustainableSolutions #WaterInfrastructure #CivilEngineering #MaintenanceTechnology #SmartWastewater #3DModeling #wastewatertechnology Wastewater management, manhole virtualization, digital twin technology, virtual reality in wastewater, infrastructure management, asset management, technology for public works, smart city infrastructure, civil engineering innovations, sustainable wastewater solutions, system monitoring, maintenance efficiency, public infrastructure, VR inspections, smart infrastructure management, 3D modeling, wastewater tech, Quinn Petersen, RH Borden, Suzan Chin-Taylor, DooDoo Diva's Smells Like Money Podcast.

In this episode of The Doo Doo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor sits down with Quinn Petersen, Client Success Manager at RH Borden Company, to discuss the process of evaluating and implementing new technologies in the wastewater industry. This is the first part of a two-part series focused on how operators and organizations can determine if a new tool or technology is the right fit for their system. Quinn emphasizes the importance of shifting from a reactive approach to a proactive one by prioritizing high-risk problems and using data to make informed decisions. He shares real-world examples of how implementing data-driven strategies can improve system performance, reduce costs, and prevent emergencies. Key Discussion Points: - How to prioritize problems based on risk and severity - The role of data in making proactive decisions - Using technology to shift from reactive to preventive maintenance - Empowering organizations to regain control over previously overwhelmed systems - Key questions to ask when adopting new technologies: What problem does it solve? Is it a priority? How will we use the data generated? Quinn also introduces RH Borden's Rapid Assessment Tool, which uses sound waves to assess pipe conditions, helping systems transition from calendar-based cleaning to condition-based maintenance. Don't miss the next episode, where Quinn will provide a live demonstration of a cutting-edge technology that could transform your wastewater system operations. Contact Information: Kwin Peterson Account Executive at RH Borden and Company Kwin's Profile: linkedin.com/in/kwinpeterson Websites: RHborden.com Email: kwin.peterson@rhborden.com Final Thoughts: Quinn Petersen's insights offer a practical guide for wastewater professionals looking to integrate new technology smartly. By focusing on high-priority issues, leveraging data, and moving from reactive to proactive maintenance, organizations can see real, measurable improvements. As Quinn highlighted, the right tools not only enhance efficiency but also empower teams to take control of their systems. Stay tuned for the next episode, where Quinn will dive deeper into the latest innovations, providing a live demonstration of a cutting-edge technology that could transform your operations. "Don't miss it!" Subscribe and Follow: Don't forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on creativeraven.com/smells-like-money-podcast for updates and more episodes. I hope you find this episode as informative and as exciting as we have. Please let us know your thoughts about the episode! Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast: Website: www.creativeraven.com | https://thetuitgroup.com/ LinkedIn: https://www.linkedin.com/in/creativeraven/ Email: raven@creativeraven.com Telephone: +1 760-217-8010 Listen and subscribe here to your favorite platform: Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotify https://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast: https://creativeraven.com/smells-like-money-podcast/ Be a guest on our show: https://calendly.com/thetuitgroup/be-a-podcast-guest Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros: https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros #WastewaterManagement #TechInnovation #ProactiveMaintenance #DataDrivenDecisions #EfficiencyBoost #NewTechAdoption #WastewaterIndustry #SystemImprovement #RHBoarden #DooDooDivasPodcast #SmellsLikeMoney #InfrastructureInnovation #SmartTechnology #PodcastEpisode #QuinnPetersen

In this episode of The DooDoo Diva's Smells Like Money podcast, host Suzan Chin-Taylor speaks with Dane Wagner, Chief Product Officer at Symeta, about how data-driven human capital management can boost workplace productivity and employee engagement. They discuss Symeta's Prevent, Predict, and Propel strategy, which focuses on identifying workplace challenges early, predicting issues like burnout and attrition, and using tools like DiSC assessments to align employees' traits with their roles. Dane highlights the importance of soft skills and job analysis in fostering a positive workplace culture, sharing a case study from Bayer's R&D team to demonstrate how this approach can significantly improve team dynamics and job satisfaction. Key points covered include: - The importance of understanding communication styles and soft skills - Proactively addressing workplace challenges through job analysis - Using data to enhance employee engagement and prevent burnout - This episode offers practical strategies for improving team performance and cultivating a thriving workplace culture, relevant to industries facing labor shortages and retention challenges. Contact Information: Dane Wagner, Chief Product Officer, Symeta Website: symeta.science LinkedIn: linkedin.com/in/dane-l-wagner Email: dane@blackhawke.io Subscribe and Follow: • Don't forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on creativeraven.com/smells-like-money-podcast for updates and more episodes. I hope you find this episode as informative and exciting as we have. Please let us know your thoughts about the episode! Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast: Website: www.creativeraven.com | https://thetuitgroup.com/ LinkedIn: Suzan Chin-Taylor Email: raven@creativeraven.com Telephone: +1 760-217-8010 Listen and subscribe here to your favorite platform: Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotify https://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast: https://creativeraven.com/smells-like-money-podcast/ Be a guest on our show: https://calendly.com/thetuitgroup/be-a-podcast-guest Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros: https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros #WorkplaceProductivity #EmployeeEngagement #HumanCapital #PreventPredictPropel #WorkplaceCulture #SoftSkills #DataDrivenManagement #EmployeeSuccess #OrganizationalDevelopment

In this episode of the "Smells Like Money" podcast, host Suzan Chin-Taylor sits down with Blair Corning, Deputy Director of South Platte Renew, to discuss the innovative Pilot and Research Center (PARC). Discover how this state-of-the-art R&D facility is revolutionizing wastewater management by allowing real-world testing of cutting-edge technologies in a controlled environment. Blair shares how having an in-house R&D center like PARC can significantly reduce risks, foster innovation, and keep up with industry regulations. From testing a bar screen pilot trailer to producing drinking water from treated wastewater, the episode dives into how PARC is leading the way in wastewater treatment solutions.

In this episode of DooDoo Diva's Smells Like Money, host Suzan Chin-Taylor sits down with Blair Corning, Deputy Director of South Platte Renew, to discuss the rapid influx of new regulations in the wastewater industry. This is the first part of a two-part series, where Blair shares how South Platte Renew, which serves 300,000 residents in the Southwest Denver metro area, is proactively staying ahead of regulations related to PFAS, phosphorus, microplastics, and more. Blair and Suzan dive deep into the challenges wastewater treatment plants face in meeting new, stricter environmental standards and how facilities like South Platte Renew are using innovative strategies and technology-driven solutions to stay compliant. They discuss topics such as Colorado's unique regulations like Reg 85, the Voluntary Incentive Program (VIP), and how the industry is shifting toward a more innovative mindset to address regulatory hurdles. Key Discussion Points: - Navigating the evolving regulatory landscape, including PFAS, phosphorus, and microplastics - Colorado's regulatory approach and how it's impacting wastewater facilities - The challenges of meeting new standards and the role of technological innovation - How South Platte Renew is intensifying existing infrastructure to maximize efficiency - Real-world success stories like their aeration basin revamp Blair emphasizes the importance of staying proactive, being open to new ideas, and fostering collaboration to meet both current and future regulations. Tune in for an informative discussion that provides valuable insights and strategies for wastewater operators, municipalities, and anyone interested in environmental regulations. Quotes: "We're trying to keep our eye on the ball so we don't get stuck when new regulations hit us." "The mindset has to shift—we can't automatically say 'no' to new ideas. We have to ask, 'How can we make this work?'" Resources Mentioned: South Platte Renew's Master Plan for facility upgrades Colorado's Reg 85 and future Reg 31 for nutrient limits Voluntary Incentive Program (VIP) for exceeding nutrient removal standards Connect with Blair Corning: Deputy Director - South Platt Renew, Colorado LinkedIn: linkedin.com/in/blair-corning-ba323723 Email: bcorning@englewoodco.gov Stay tuned for part two, where Suzan and Blair will continue to explore how utilities can stay ahead of the regulatory curve! Connect with Suzan Chin-Taylor, Host of DooDoo Diva's Smells Like Money Podcast: Website: creativeraven.com | thetuitgroup.com LinkedIn: Suzan Chin-Taylor Email: raven@creativeraven.com Phone: +1 760-217-8010 Listen & Subscribe: You can find us on your favorite platforms: Apple Podcast, Google Podcast, Cast Box, Overcast, Pocket Casts, YouTube, Spotify, and more. https://creativeraven.com/smells-like-money-podcast/ ➡️ Subscribe to the Smells Like Money Podcast Interested in being a guest? Schedule here: https://calendly.com/thetuitgroup/be-a-podcast-guest Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros: https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros #WastewaterManagement #EnvironmentalRegulations #WaterReclamation #Sustainability #InnovationInWater #ProcessIntensification #UtilityOperations #CleanWater #WastewaterTechnology #WaterTreatment Let us know your thoughts, and don't forget to subscribe for more industry insights and innovations!

In this episode of the DooDoo Diva's Smells Like Money Podcast, Suzan Chin-Taylor chats with Adam Povlitz, CEO of Anago Cleaning Systems, about how AI-driven tools can transform client acquisition and retention for service businesses. Adam discusses how Anago's proprietary app, CleanCom, streamlines communication, improves customer satisfaction, and provides predictive analytics to enhance operational performance. This conversation highlights how service businesses, particularly in competitive fields like wastewater management, plumbing, and septic services, can use AI and technology to scale their operations, retain clients, and drive exponential growth. Key Discussion Points:1. AI-Powered Customer Service: • Anago's proprietary app, CleanCom, allows real-time communication between clients and service providers, featuring automatic language translation through Google Translate for smoother interactions. • CleanCom enhances issue reporting and resolution, speeding up response times and improving overall client satisfaction. 2. Predictive Analytics for Customer Retention: • AI-driven analytics help Anago identify recurring customer complaints early and prevent service quality issues. • Anago's use of predictive data supports retraining efforts through e-learning, ensuring staff are continually improving and reducing customer churn. 3. E-Learning for Franchisee Success: • AI avatars create customizable, cost-effective training videos for franchisees. • The system enables real-time updates to training materials, ensuring franchisees deliver consistent, high-quality service. 4. Impact on Client Retention & Business Growth: • Anago's customer retention improved, cutting client churn by half and increasing referral rates, leading to 50% business growth in under two years. • Referrals skyrocketed due to positive customer experiences, further fueling growth.5. Customizing Solutions for Service Businesses: • AI and communication tools can be adapted for service businesses like plumbing, septic hauling, and trenchless technology providers. • These tools help service providers increase client retention, boost referrals, and achieve exponential growth by improving the customer experience. 6. Franchise Success & Expanding to New Regions: • Anago's technological tools ensure consistent service delivery across multiple locations, helping franchisees succeed and allowing businesses to expand seamlessly into new markets. Connect with Adam Povlitz: Website: AnagoCleaning.com (Company) / AnagoMasters.com (Master Franchises) LinkedIn: https://www.linkedin.com/in/apovlitz/ Email: adam@anagocleaning.comSubscribe and Follow: • Don't forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on creativeraven.com/smells-like-money-podcast for updates and more episodes.I hope you find this episode as informative and as exciting as we have.Please let us know your thoughts about the episode! Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast: Website: www.creativeraven.com | https://thetuitgroup.com/ LinkedIn: https://www.linkedin.com/in/creativeraven/ Email: raven@creativeraven.com Telephone: +1 760-217-8010 Listen and subscribe here to your favorite platform: Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotifyhttps://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast: https://creativeraven.com/smells-like-money-podcast/ Be a guest on our show: https://calendly.com/thetuitgroup/be-a-podcast-guest Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros: https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros #AIinBusiness #ClientRetention #ServiceBusinessGrowth #CustomerExperience #PredictiveAnalytics #FranchiseSuccess #AnagoCleaningSystems #Elearning #ServiceInnovation #PlumbingBusiness #WastewaterIndustry

In this episode of the DooDoo Diva's Smells Like Money Podcast, Suzan Chin-Taylor welcomes utility expert Andy Zetlan to discuss the pressing challenges utilities face as they transition to carbon neutrality. With a focus on the shift from fossil fuels to renewable energy, Andy highlights potential reliability issues, particularly for high-consumption industries like wastewater management. The conversation explores practical solutions, including backup power systems, micro-grids, and risk management strategies to ensure facilities can maintain reliability while complying with government regulations. Key Topics Discussed: Carbon Neutrality & Green Energy: Challenges and benefits of moving to renewable energy sources. Reliability Issues: Addressing potential disruptions in power supply for industries like wastewater management. Backup Systems & Micro-Grids: The importance of alternative energy solutions like diesel generators and micro-grids. Risk Management & Future Planning: How utilities can plan ahead to manage risk and mitigate outages. Connect with Andy Zetlan: Email: zetland@yahoo.com Phone: +1 (408) 391-3851 LinkedIn: linkedin.com/in/andyzetlan Subscribe and Follow: Don't forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on creativeraven.com/smells-like-money-podcast for updates and more episodes. I hope you find this episode as informative and as exciting as we have. Please let us know your thoughts about the episode! Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast: Website: www.creativeraven.com | https://thetuitgroup.com/ LinkedIn: https://www.linkedin.com/in/creativeraven/ Email: raven@creativeraven.com Telephone: +1 760-217-8010 Listen and subscribe here to your favorite platform: Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotify https://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast: https://creativeraven.com/smells-like-money-podcast/ Be a guest on our show: https://calendly.com/thetuitgroup/be-a-podcast-guest Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros: https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros #Utilities #CarbonNeutrality #GreenEnergy #WastewaterManagement #MicroGrids #EnergyTransition #BackupSystems #InfrastructureResilience #Sustainability #iPowerSecurity

Welcome to another episode of the DooDoo Diva's Smells Like Money Podcast!

In this episode of DooDoo Diva's Smells Like Money podcast, host Suzan Chin-Taylor is joined by Dr. Sam Ariaratnam, a leading authority in trenchless technology and infrastructure rehabilitation. They dive deep into the pressing issue of aging underground infrastructure and explore how innovative trenchless methods are making the impossible possible. Dr. Sam shares his expert insights on the latest advancements in trenchless technology, the critical importance of lifecycle costing, and the need for proactive asset management. Learn how these cutting-edge techniques are transforming the way municipalities and engineers approach the rehabilitation of buried infrastructure, ensuring sustainable and cost-effective solutions with minimal surface disruption. Whether you're in the wastewater industry, civil engineering, or urban planning, this episode offers valuable knowledge on how to manage and extend the life of underground assets. Don't miss out on this insightful discussion!

In this insightful episode of the DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor delves into the pressing issue of aging underground infrastructure and how municipalities can creatively manage budget shortfalls. As part one of a two-part series, this episode features expert insights into the importance of preventive maintenance, asset management, and the role of trenchless technology in minimizing costs and disruptions. From the hidden challenges of maintaining water and sewer systems to innovative strategies like CCTV inspections and predictive modeling, this discussion is crucial for municipalities facing infrastructure challenges. The episode also highlights global examples of urban growth and infrastructure stress, emphasizing the need for cities to adopt less invasive methods to safeguard critical systems. Don't miss this deep dive into the world of infrastructure management and discover how cities can do more with limited resources. Whether you're involved in civil engineering, municipal planning, or infrastructure maintenance, this episode is packed with valuable information to help you navigate the challenges of managing aging infrastructure. Contact Information: Dr. Samuel Ariaratnam "Dr. Sam" Professor, Arizona State University (ASU) Sun State Chair of Construction Management and Engineering Samuel's Profile: linkedin.com/in/samuel-ariaratnam-783332 Website: construction.asu.edu/faculty/ariaratnam (Personal) Email : ariaratnam@asu.edu Subscribe and Follow: Don't forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on creativeraven.com/smells-like-money-podcast for updates and more episodes. I hope you find this episode as informative and as exciting as we have. Please let us know your thoughts about the episode! Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast: Website: www.creativeraven.com | https://thetuitgroup.com/ LinkedIn: https://www.linkedin.com/in/creativeraven/ Email: raven@creativeraven.com Telephone: +1 760-217-8010 Listen and subscribe here to your favorite platform: Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotify https://creativeraven.com/smells-like-money-podcast/ S ubscribe to the Podcast: https://creativeraven.com/smells-like-money-podcast/ Be a guest on our show: https://calendly.com/thetuitgroup/be-a-podcast-guest Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros: https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros #TrenchlessTechnology #InfrastructureManagement #AssetManagement #UndergroundInfrastructure #MunicipalChallenges #PreventiveMaintenance #AgingInfrastructure #CivilEngineering #InfrastructureInnovation #SmartCities

In this episode of The DooDoo Diva's Smells Like Money Podcast, host Suzan Chin-Taylor is joined by T.J. Suiter, President of Hydro Products and inventor of the Vanguard Pathogen Defense System. Together, they dive into the evolving challenges of modern wastewater management and why today's sewage is more dangerous than ever before. From urban sprawl and low-flush toilets to international pathogens, T.J. sheds light on the risks faced by wastewater workers. Key discussion points include: - How modern wastewater composition differs from past generations. - The health risks posed by pathogens like CRE and community-acquired MRSA. - The Vanguard Pathogen Defense System's role in protecting workers by neutralizing harmful pathogens. - Best practices for worker safety, including the importance of PPE and procedural changes. - This episode is a must-listen for anyone in the wastewater industry, as T.J. shares valuable insights and solutions to safeguard workers and ensure public health. Contact Information: T.J. Suiter - President of Hydro Products Corp. Website: https://www.vanguard-systems.us/ (Company) LinkedIn: linkedin.com/in/tj-suiter-bab100113 Email: tjsuiter@icloud.com Subscribe and Follow: Don't forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on creativeraven.com/smells-like-money-podcast for updates and more episodes. I hope you find this episode as informative and as exciting as we have. Please let us know your thoughts about the episode! Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast: Website: www.creativeraven.com | https://thetuitgroup.com/ LinkedIn: https://www.linkedin.com/in/creativeraven/ Email: raven@creativeraven.com Telephone: +1 760-217-8010 Listen and subscribe here to your favorite platform: Apple Podcast - Google Podcast - Cast Box - Overcast - Pocket Casts - YouTube - Spotify https://creativeraven.com/smells-like-money-podcast/ Subscribe to the Podcast: https://creativeraven.com/smells-like-money-podcast/ Be a guest on our show: https://calendly.com/thetuitgroup/be-a-podcast-guest Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros: https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros #WastewaterInnovation #ModernSewage #EnvironmentalSolutions #WaterManagement #SustainableInfrastructure #WastewaterTreatment #SewageSystems #EcoTechnology #InfrastructureInnovation #WaterIndustry

In this episode of "Smells Like Money," Suzan Marie Chin-Taylor speaks with Dustin Schlachter from Orbit Products about the various types of spray-applied linings and coatings used for infrastructure rehabilitation and protection. Key Discussion Points: Overview of Coatings: Cementitious Materials: Historically used for rehab and repair; still popular due to low cost and ease of application. Suitable for various surface enhancements and leak prevention. Epoxies: Provide corrosion protection; typically used where high chemical resistance is needed. Polyurethanes & Polyureas: Advanced materials developed for better performance, including quick return-to-service times and superior corrosion resistance. Advantages and Disadvantages: Cementitious Linings: Economical but may require frequent reapplications. Effective for surface enhancements but less suited for high-corrosion environments. Epoxies: Good for chemical resistance but generally slower to cure. Polyurethanes & Polyureas: Quick curing times and flexibility make them ideal for high-traffic and high-corrosion areas. They can handle structural movements and varied surface configurations. Preparation for Application: Proper preparation is crucial and includes high-pressure washing, mechanical cleaning, and leak reduction. This ensures the longevity and effectiveness of the applied lining. Combining Materials: Cementitious materials can be used as a base layer before applying epoxy or polyurea coatings to provide additional protection and longevity. Training and Installation: Effective application requires skilled installers. Proper training and ongoing education are essential to ensure correct installation and optimal performance of the coatings. Field QC Testing: Post-application, testing such as spark testing and thickness measurements are used to ensure the coating meets quality standards. Future Trends: Spray-applied linings are expanding into larger diameter structures and various configurations, offering a cost-effective alternative to complete replacements. Dustin Schlachter emphasizes the importance of selecting high-quality materials and experienced installers to achieve the best results for infrastructure projects. Dustin is available for questions and can be contacted for lunch-and-learn opportunities to see products in action. Conclusion: In this episode of "Smells Like Money," Dustin Schlachter sheds light on the diverse world of spray-applied linings and coatings, highlighting their importance in infrastructure rehabilitation and protection. From cementitious materials to advanced polyurethanes and polyureas, each type offers unique advantages for different applications. Key takeaways include the importance of proper surface preparation, the benefits of combining materials, and the need for skilled application to ensure long-lasting results. For those in the industry, understanding these options and their proper use can lead to more effective and cost-efficient solutions. Thanks for tuning in, and stay tuned for more insights and discussions in our upcoming episodes! Contact Information: Dustin Schlachter CEO/Chief Visionary Officer Dustin's Profile: https://www.linkedin.com/in/dustin-schlachter-71442232 Company Website: https://www.obicproducts.com/ Company LinkedIn: https://www.linkedin.com/company/obicproducts?trk=public_profile_topcard-current-company Subscribe and Follow: Don't forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on Creative Raven - Smells Like Money Podcast for updates and more episodes. Connect with Suzan Chin-Taylor, host of The DooDoo Diva's Smells Like Money Podcast: Website: Creative Raven | The TUIT Group LinkedIn: Suzan Chin-Taylor Email: raven@creativeraven.com Telephone: +1 760-217-8010

Welcome back to the DooDoo Diva's Smells Like Money Podcast! In this exciting Season 11 opener, host Suzan Chin-Taylor is joined by Chetan Shukla from Clean Environmental Technologies, all the way from Mumbai, India.