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On this week's Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso talk about the trend of international brands growing into the U.S., which included the first U.S. opening of Luckin Coffee last week (the Chinese coffee chain has 23,000 locations globally). Will Luckin, tea concept Chagee, and other international brands like Jollibee find success with U.S. consumers even as domestic brands struggle? Then they discuss two significant earnings reports from the week: CAVA, which continues to defy the odds with a 10.8% sales increase, and Jack in the Box, which joined fellow burger chains on the struggle bus with a 4.4% sales drop. What can we learn about the state of the American restaurant industry based on these results? Then they talk about the word of the year, “uncertainty,” which has been brought up by dozens of restaurant executives during earnings season just two quarters after barely registering a blip. What's with all the uncertainty, and is there reason for hope? Finally, we share a conversation between senior food and beverage editor Bret Thorn and Brad Bergaus, corporate chef and director of menu innovation at Taco John's. For more on these stories: Starbucks China rival Luckin Coffee to make U.S. debut in New York CityJack in the Box doubles down on digital strategy despite Q2 lossesConsumer uncertainty weighs heavy on Chipotle's Q1Jollibee launches its franchising program in the U.S.
Highlights from December's Global Update by the Global Technical and Regulatory Affairs team at the Almond Board of California details ABC's participation in the U.S. Ag Trade Mission to China, where ABC staff joined a large team of U.S. Ag Trade Associations at the China International Import Expo. ABC CEO Clarice Turner presented on California almonds during the US-China Agricultural Trade Forum, and the team engaged in media interviews and field visits with major companies like Starbucks China and PepsiCo. Additionally, we cover the USDA and FDA's joint Request for Information on food date labeling and provide an update on Alternaria mycotoxins for EU shipments. Tune in for all the latest insights.
Starbucks China is looking to grow. SPB sold a group of brewery concept. And a meal-deal battle is brewing at casual-dining chains.
Ground beef is being recalled because of contamination fears. Jack in the Box sales are improving. And Starbucks is still considering its China options.
In this episode of Money Tales, our guest is Emily Chang. Emily's financial adventures began in her early 20s in the most unexpected way. One frigid night, Emily found a young girl huddled by the roadside, clearly beaten and wearing nothing but a windbreaker. She took the girl to a diner, offered her a meal, and then invited her to stay in her spare room for the night. That one night turned into a week, then months, until Emily could help her find stability. Emily's family worried the girl might steal or harm her, but Emily chose to see the potential for good. She helped not just that one girl but went on to assist 17 individuals over the next 23 years, transforming lives one by one. Emily is a global commercial leader with 24 years of experience spanning QSR, Retail, Hospitality, Creative, Tech, and FMCG industries. An acknowledged thought leader in Digital Customer Experience, Workplace Culture, and Business Strategy, Emily holds an exceptional track record of accelerating global brands. She is a bicultural leader with proven success bridging China and U.S. cultures. Before joining VML, Emily was CEO of McCann Worldgroup in China, where she looked after 450 team members across four agencies located in three offices. She developed new strategic and digital O2O capabilities to partner with clients like IKEA, LEGO, The North Face, and Innocent Juice. Prior to McCann, Emily was CMO of Starbucks China, where she oversaw all commercial functions including Digital Flywheel, Loyalty, Sales & Partnerships, Category Management, and Studio. She led the commercial teams that brought O2O experiences to life: Shanghai Roastery Augmented Reality, Starbucks Delivery, and Digital Gifting. Prior to Starbucks, Emily served as Chief Commercial Officer for InterContinental Hotels Group, Greater China where she led transformation of brand experience, loyalty offering, data and BI, and OTA strategy/implementation to turn around share and become the #1 hotel brand in China. As the first executive in China for Apple Retail, she oversaw the APAC region, expanded the flagship footprint, and developed the Apple Asia retail operating model. Emily began her career at P&G, where she worked across all three business units, from upstream innovation to retail and digital marketing at Walmart. Emily believes passionately in living with intention and leading with authenticity. She's a servant leader who gives back by teaching and sharing with next gen leaders; she has delivered four TEDx talks and spoken at other industry-leading events like Fortune Most Powerful Women. She recently published a best-selling book called “The Spare Room,” telling the stories of 17 children she and her family have cared for in their spare room.
On What's Trending, an auction is being held for Elton John's personal items at Christie's New York. Another artist up our radar, Beyoncé, who has become the first Black woman to top Billboard's country music chart. And lastly, Starbucks China released their Lunar New Year menu, giving people ‘pig' reactions.See omnystudio.com/listener for privacy information.
United Auto Workers strike against Apple, Elon Musk criticizes Trump, Molly Liu promoted at Starbucks China, KKR funds regional data center business, Chevron resumes full LNG production, oil prices may reach $100, Amplitude goes public, Byju's accused of stashing $533 million, Blockchain Capital raises $580 million, Wasserman acquires Brillstein Entertainment, Walmart reduces store hours, Germany restores sales tax on gas and heat, oil bullishness due to supply-demand mismatch, challenges for entrepreneurs in the digital age.
“ 'Yes, and...' is a kind of courage. Only failure allows us to begin again more intelligently.” Emily Chang is a seasoned marketer with 20+ years of experience across the US and China. She's currently the CEO of Wunderman Thompson West, and was previously the CEO of McCann Worldgroup China. Emily served as Starbucks SVP of Marketing, and earlier as CMO of Starbucks China. She was the Chief Commercial Officer at Intercontinental Hotels Group, and Apple's head of Asia retail marketing. Emily got her start at P&G, spending 11 years working across multiple business units. Emily's spoken at conferences around the world - including Fortune Most Powerful Women's Summit, C2 in Montréal, and has delivered three TEDx talks. Emily's also the author of the book “The Spare Room: Define Your Social Legacy to Live a More Intentional Life and Lead with Authentic Purpose.” Emily lives with her husband and daughter, and over the years, has shared her spare room with sixteen young people, five dogs, one turtle, one guinea pig, and 129 snails. You can learn more about Emily's work at social-legacy.com. In our candid conversation, Emily shares how her immigrant upbringing, curiosity and willingness to take risks has led her professional career, and personal purpose. This episode originally aired in March 2021
Kelly Smith has had an incredibly diverse career and is a true business renaissance man. 5 exits. Investor in companies which were acquired by ESPN, Amazon and Google. Vice President of Digital for Starbucks China when the company was experiencing massive growth opening a store a day. Chief Digital Officer at MGM Resorts International, Hagerty and now Athletic Greens.Kelly and I talk about what it's like transitioning from start-up founder to a Fortune 100 corporate role. His successful track record for building companies that get acquired. Digital transformation and the future of the online art space.We also talk about German cars, Swiss watches and other luxurious spoils awarded to those bold entrepreneurs who are comfortable taking risks. There is a lot of great wisdom in this episode and Kelly is an all-around good guy with great stories to tell.Discussion Topics:(1:40) Fast dad cars.(6:34) Entrepreneur to intrapreneur.(12:30) 5 exits. What's the secret?(17:50) Venture capital & investing.(20:18) Saying no to Elon Musk.(23:49) Digital transformation mindset.(31:48) Building a new category of product with Athletic Greens.(38:11) Imagekind and the online art market.(51:00) Rapid fire questions.
Emily Chang is a master bridge builder – and it's made her a wildly successful leader in the US and in Asia. As the CEO of McCann Worldgroup China, she bridges US and Chinese cultures to establish brands that are thriving, global, and remarkably agile. We'll talk about the differences between the two markets, and how brands can succeed in the notoriously challenging Chinese market. We'll also talk about another kind of bridge—between people—and how Emily literally opens her home to those in need and how that led her to the concept of social legacy, the topic of her bestselling book Spare Room. We'll also talk about capacity and how to take control of your time – perhaps the most valuable commodity of all. There's a lot to learn from this leader who, prior to McCann, was a top exec at Starbucks China, InterContinental Hotels Group China, Procter & Gamble, and Apple. If you enjoyed this episode, you might also like these Redefiners episodes: From Burnout to Performance: Creating a Culture of Resiliency Unreasonable Hospitality: Will Guidara's Recipe for Greatness Thriving Through Adversity: How WTO's Dr. Ngozi Okonjo-Iweala is Solving Global Problems From Server to COO: Kat Cole's Journey to the Top
My guest today is Chris Lowder, the Co-founder of Lowder Tascarella Hospitality ( or LTH for short). Chris is one of the world's most sought-after talents in corporate and multi-venue luxury bar consulting and LTH deliver thoughtful hospitality for the modern era. Helping property owners to program, open & operate profitable, memorable, and socially significant hospitality destinations. Some of his happy clients include: The Four Seasons Hotels, Leading Hotels of the World (LHW), Swire Hotels, Accor Hotels China, Aman Hotels, Capella Hotels, Starbucks China, DisneyLand China, ABINbev etc.During his nearly 5-year tenure as GM of Proof & Company in China, Proof's consulting team placed at least 2-3 creative projects in the World's 50 Best Bars every year, and 5-8 creative projects in Asia's 50 Best Bars every year. No other beverage consulting team on Earth has ever achieved this level of sustained excellence. Did I also mention that he's also ridiculously fluent in both Mandarin and Japanese and over the last few months has been absolutely blowing up on TikTok. Despite our paths crossing in the wine and spirits world, this episode and this show is never really about one specific industry, it's about one's inner game,, it's about how lessons and principles learned in a field can be transferred and applied elsewhere, and Chris' incredibly diverse range of hard-won skills and life experiences create a rich tapestry full of interesting threads to pull on. When you marry intellectual curiosity and intellect, with the work ethic of an athlete, and the creativity of an artist, this is what you get. You get the vortex of positive energy that is Chris Lowder and the next 90 minutes are full of great soundbites and ‘cheat codes' for life that anyone can apply to make themselves happier, healthier, wealthier, and wiser. Links:LTH Hospitalityhttps://linktr.ee/GetLowderNowIG: @getlowdernowTikTok: @getlowdernowMy personal favourite TikTok of his (time to get educated!)LinkedIn: https://www.linkedin.com/in/christopher-lowder-00887030/Playing The Inner Game Podcast:Homepage: www.michaelxcampion.comLinkedIn: @michaelxcampionIG: @michaelxcampionMentions:Momofuku by David ChangThe NoMad Hotel NYCProof & Co & Jason WilliamsRich Dad Poor Dad by Robert KiyosakiRich Dad's CASHFLOW Quadrant: Rich Dad's Guide to Financial Freedom Solve for Happy by Mo GawdatDerek Sivers on The Tim Ferriss Show
Episode #78. This episode discusses Social Legacy for marketers and being intentional with our choices in order to live a purposeful life. Social legacy is the impact your presence has on others (and the world) around you, when you give back to society or champion a particular cause. As individuals, marketers and leaders of change, it is utilising what we have personally and/or in the organisation that we work, to benefit society and causes that we are passionate about, which also helps us to gain fulfilment personally and for those within the organisation. Abby's remarkable guest to discuss social legacy is Emily Chang, CEO of McCann Worldgroup China. An accomplished marketer and leader, Emily's previous roles include Apple, Procter & Gamble, InterContinental Hotels Group Greater China, as well as CMO of Starbucks China. Emily was recently awarded ‘Women to Watch Greater China' by Campaign Asia and has recently published best-selling book The Spare Room, which is also the topic of her first TEDx talk. In this inspirational episode, Emily shares how you can determine your own social legacy, clarity on your cause, feeling comfortable with asking for help, and living your maximum life that leaves people and circumstances better than you've found them. This podcast is sponsored by Labyrinth Marketing http://www.labyrinthmarketing.co.uk/ (www.labyrinthmarketing.co.uk) Host: https://www.linkedin.com/in/abigailcdixon/ (Abigail Dixon) Guest: https://www.linkedin.com/in/emilychang8621/ (Emily Chang) http://www.social-legacy.com/ (www.social-legacy.com) @thespareroom.emilychang The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to https://my.captivate.fm/www.thewholemarketer.com (www.thewholemarketer.com)
Episode #78. This episode discusses Social Legacy for marketers and being intentional with our choices in order to live a purposeful life. Social legacy is the impact your presence has on others (and the world) around you, when you give back to society or champion a particular cause. As individuals, marketers and leaders of change, it is utilising what we have personally and/or in the organisation that we work, to benefit society and causes that we are passionate about, which also helps us to gain fulfilment personally and for those within the organisation. Abby's remarkable guest to discuss social legacy is Emily Chang, CEO of McCann Worldgroup China. An accomplished marketer and leader, Emily's previous roles include Apple, Procter & Gamble, InterContinental Hotels Group Greater China, as well as CMO of Starbucks China. Emily was recently awarded ‘Women to Watch Greater China' by Campaign Asia and has published best-selling book The Spare Room, which is also the topic of her first TEDx talk. In this inspirational episode, Emily shares how you can determine your own social legacy, clarity on your cause, feeling comfortable with asking for help, and living your maximum life that leaves people and circumstances better than you've found them. Host: Abigail Dixon Guest: Emily Chang. Visit www.social-legacy.com to learn more about the book, read weekly blogs, and buy the book (also on amazon/walmart) @thespareroom.emilychang on Instagram and Facebook This podcast is sponsored by Labyrinth Marketing www.labyrinthmarketing.co.uk The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com
Emily Chang is a master bridge builder – and it's made her a wildly successful leader in the US and in Asia. As the CEO of McCann Worldgroup China, she bridges US and Chinese cultures to establish brands that are thriving, global, and remarkably agile. We'll talk about the differences between the two markets, and how brands can succeed in the notoriously challenging Chinese market. We'll also talk about another kind of bridge—between people—and how Emily literally opens her home to those in need and how that led her to the concept of social legacy, the topic of her bestselling book Spare Room. We'll also talk about capacity and how to take control of your time – perhaps the most valuable commodity of all. There's a lot to learn from this leader who, prior to McCann, was a top exec at Starbucks China, InterContinental Hotels Group China, Procter & Gamble, and Apple. BIO:Having catalyzed a turnaround for McCann Worldgroup China in just over a year, Emily Chang is a true changemaker whose drive for O+O branded experiences and cross-cultural team leadership have delivered record-high results for the agency. Emily has always positioned creativity and innovation at the center of her business strategy, even in her first two decades leading client-side businesses. So, when she joined McCann Worldgroup China as CEO in Sep 2020, Emily was thrilled to help brands deliver delightful, integrated customer experiences that earn a meaningful role in people's lives. When working as the CMO for Starbucks China, Emily was responsible for marketing, sales, loyalty, customer engagement, and the digital ecosystem (ecommerce, loyalty, payments, partnerships). Her teams tripled digital tender across stores, helped open the Starbucks Shanghai Roastery, and launched the brand's delivery program. Before joining Starbucks, Emily was Chief Commercial Officer for InterContinental Hotels Group, Greater China, where she led all commercial functions across Greater China. Looking after 320+ hotels and a team of 5,200 Sales & Marketing members, Emily spearheaded the market share turnaround of six hotel brands and the contribution mix of three loyalty programs. She also invested in new BI and Digital capabilities and differentiated the group with a focus on Branded Guest Experiences. Prior to IHG, Emily worked for a combined 15 years at Procter & Gamble and Apple. As a champion of DE&I, she is committed to creating a positive culture of belonging at work and in fact, sees Conscious Inclusion as a core business strategy. Emily injects a ‘positive spirit' in the workplace, prioritizing wellness, fun and active engagement. Among other significant improvements, McCann has seen “I see opportunity for potential growth” increase +88% and “My well-being is cared for” improve +70% over the last three bi-annual surveys. In 2022, Emily was awarded “Women To Watch Greater China” by Campaign Asia, one of the most prestigious recognitions in the marketing & advertising industry. She also contributes time to support the industry's development by delivering lectures like at Tsinghua University, AmCham, and FBIF, and judging awards like New York Festivals AME Awards. Emily sits on the board of SOS Children's Villages and recently published a best-selling book called “The Spare Room,” also the topic of her first TEDx Talk. She enjoys spending time with Minki, her husband of 22 years, Laini, her thirteen-year-old daughter, Holly Berry their rescue dog, and Scarlett the pygmy hedgehog.
Emily Chang wants to be a positive force for change in the world. The McCann Worldgroup, China CEO has already set a practical, yet powerful plan in motion with her book “The Spare Room.” She shares with Jeanne what inspired her to start the “Social Legacy” movement, how it works, and why it leads to stronger leaders and just better humans; why she believes we should integrate work and family instead of trying to find a balance, and how doing so changed her life 3-dimensionally; why you should always say yes when somebody offers you help; and why she wants her epitaph to read "I died empty." About EmilyEmily Chang is a true change-maker, having catalyzed a turnaround for McCann Worldgroup, China in just over a year. She has always positioned creativity and innovation at the center of her business strategy. When working as the CMO for Starbucks China, Emily was responsible for marketing, sales, loyalty, customer engagement, and the digital ecosystem. Her teams were credited with tripling digital tender across stores, helping open the Starbucks Shanghai Roastery, and launching the brand's delivery program. Before joining Starbucks, Emily was Chief Commercial Officer for InterContinental Hotels Group, Greater China. Prior to IHG, she worked for a combined 15 years at Procter & Gamble and Apple. In 2022, she was awarded “Women to Watch Greater China” by Campaign Asia, one of the most prestigious awards in the marketing and advertising industry. Emily sits on the board of SOS Children's Villages, and is the author of the best-selling book “The Spare Room,” also the topic of her first TEDx Talk. She is married and has a daughter, along with a dog and a pygmy hedgehog. Instagram: @thespareroom.emilychangFacebook: @thespareroom.emilychangLinkedIn: Emily ChangWebsite: social-legacy.com
A Starbucks coffeehouse in the southern city of Shenzhen was accused of having a live cockroach in one of its takeaway drinks on March 12, adding another public relations challenge for the U.S. coffee chain giant in China this year. https://ept.ms/3CXs3s9 live cockroach, Starbucks, Starbucks China, Forbidden City
Minter Dialogue MDE455 Emily Chang is CEO, McCann Worldgroup-China. Prior to joining McCann, Emily has been the CMO for Starbucks China, CCO for InterContinental Hotels Group, Greater China, headed Retail Marketing for Apple across APAC and spent the first eleven years of her career at Procter & Gamble. She's also author of “The Spare Room: Define Your Social Legacy to Live a More Intentional Life and Lead with Authentic Purpose.” In this conversation, we discuss how she came up with her social legacy, including how she shared it within her household. We talk about her book, how to combine your offer and offence, how to effectively and authentically bring your personal life into the professional sphere, the place for empathy as a leader and much more. If you've got comments or questions you'd like to see answered, send your email or audio file to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to rate/review the show on RateThisPodcast. Otherwise, you can find me @mdial on Twitter.
“You're especially designed to do something because no one's here to do nothing.” Emily Chang We are all part of something bigger than ourselves, the larger community. Better and functional communities are not built in a day but rather, it is about consistently performing acts of service that uplift others. Emily Chang has been enthusiastic about supporting and building her community, and says it is not so much about the big things, but rather, it is the small acts that really contribute to a thriving community. Emily Chang is the CEO of McCann Worldgroup, China. Prior to accepting this new role, she took a year off to write a book called The Spare Room, the topic of her first TEDx Talk. Before that, she served as CMO for Starbucks China, where she cared for the teams that helped open the first Starbucks Roastery outside of Seattle and commercialized the brand's digital gifting and delivery programs. Lotus (Chapter five) lived with Emily's family while she worked at Starbucks. A strategic business leader with over 20 years of experience, Emily is known for globalization, cross-cultural team leadership, and innovative brand building. Recognized for her ability to drive change and renew organizations, Emily approaches opportunities with an entrepreneurial mind set to establish a culture, set a vision, and build capability. She is known first and foremost as a people leader and team builder. Prior to Starbucks, Emily was the Chief Commercial Officer for IHG, Greater China, where she looked after 320 hotels and an extended team of 5,200 members. While she was at IHG, Emily's family cared for five kids, including Teo (Chapter four). Moving to Shanghai in 2011, Emily led the marketing organization that established the face of Apple Retail in Asia Pacific. While working at Apple, Emily's family cared for three young people, including Jaesin (Chapter three). She first developed her General Management, Marketing and Brand expertise at Proctor & Gamble. Five young people shared her spare room in the 11 years that Emily worked at P&G. Today, Emily sits on the board of SOS Children's Villages and has spoken at select conferences and events, including the Fortune Most Powerful Women's Summit in Hong Kong, C2 in Montreal, and has delivered three TEDx Talks. In her free time, Emily loves to teach, read, and write. She challenges herself to learn a new “big thing” every year (2019 was all about the book, and she's spent much of 2020 straddling a cajon drum). Most of all, Emily enjoys spending time with family: her husband of 20 years, her 12-year old daughter Laini, Holly Berry their rescued mutt, and Jellybean, their pygmy hedgehog. In today's episode, our guest will talk about how she found her positive thing that contributes towards her community. She will also discuss her book and what it entails. Listen in! Social Media Handles: Author Website: https://social-legacy.com/ LinkedIn: https://linkedin.com/in/emilychang8621 Facebook: https://www.facebook.com/emily.chang.925602 Instagram: https://instagram.com.thespareroombook The first thing is that for me, it's never been about work life balance but about work life integration. [4:11] As I've gotten older, one of the things I realized was I had an opportunity to better integrate my personal life with my professional. [4:36] We always had these kids in our spare room and it was something that we certainly didn't hide, but also didn't really bring to the forefront either. [4:42] As we identified the spare room as a social offering to our community, we started to realize that talking about it isn't really about ego. [5:14] We embraced the idea of talking about the spare room with a TEDx talk and then took a year to write the boo [5:36] We believe this builds into our community and pays tribute to each of the people that we've had the privilege of sharing our spare room with. [5:43] You don't have to do very big things but something that you are specially designed to do that will actively support and build into your community, however you define it. [5:53] I don't think it's the best use of time to try and convince somebody else of your thing, everybody will come into it on their own. [7:28} If everybody starts identifying their offer and their offense, we can create communities that go after improving their communities. [7:43] I did a talk a few years ago called ‘The power of And,' which was all about the power of paradox and how you can take two ideas that seem in congruent and find the mutuality in the middle of them. [9:26] Sometimes we look at people who look like they've arrived and it looks like they have it all togetherand think that they have these intentions but usually it's not [10:26] It doesn't always have to be intentional or some grandiose gesture, sometimes it's your heart saying, I can do something about this. [11:07] We are capable of so much more than we can possibly imagine but we don't have to go after the grand gesture or the fully designed, well orchestrated, intentional, purpose driven thing. [11:27] We can do what helps us feel like we're doing something positive and when you find that moment, then you've hit on something where you can naturally add value to your community. [11:40] You want to position yourself in a way to maximize the value contribution that you can leave in the place around you without the risk of falling into the ego trap. [14:21] Commercial break. [15:40] When we talk about community service, or CSR, sometimes it feels like something that has to be sacrificial and that is human nature. [17:54] If we take an abundance mindset where we want to contribute more than we consume. We want to leave something more than what we've taken from this world. [18:06] The format of the book is written in very much a self reflection, action-oriented mindset and I don't want this to be a book but a movement. [18:58] If this can become something that's good for the world which helps people articulate how they contribute more than they consume, then that is something that I would feel really good about. [19:34] I do believe people are good and generally want to contribute more than they consume but may not know where to direct that attention or what they can [19:44] The construct of the book is a Venn diagram where in chapter one, you've got your offer and the second chapter talks about offense, then chapter three is the intersection of 1 and 2. [20:00] Chapters four and five talks about the action plan and the last part of the book is about, what I want to look back on that can have people say something about me after I've passed. [21:38] I've always believed that defining the end state helps you become much more intentional, with your time, priorities, and your investment. [21:54] There's positive power in positive words so we want to define the things that we're good at and embrace [23:56] Nobody should do nothing and nobody wants to do nothing, so feel empowered even if you do a small thing. [25:48] People came from very ordinary and said, I think I can go do something about this and they ended up changing the world for somebody. [26:14] …………………..….. TopDog Learning Group, LLC is a leadership, change management, and diversity and inclusion consulting firm based in Orlando, FL, USA but with “TopDoggers” (aka consultants) throughout North America and beyond. They focus on training programs (both virtual and face-to-face), keynotes and “lunch and learns,” group and 1:1 coaching, and off-the-shelf solutions. One such solution is their Masterclass on The Top 3 Strategies to be Resilient in Times of Change. This thoughtful self-paced online training will guide you through three tactics you can immediately use to—not just survive—but thrive when change comes at you. Use the code RESIL50OFF for 50% off the program! Just go to https://bit.ly/3a5mIS6 and enter the code RESIL50OFF, in all capitals, to redeem your 50% off coupon. The link and code will be available in our show notes for easy access.
Emily Chang is the CEO of McCann Worldgroup, China. Prior to accepting this new role, she took a year off to write a book called The Spare Room, the topic of her first TEDx Talk. Before that, she served as cmo for Starbucks China, where she was responsible for marketing, sales, loyalty, customer engagement, and the digital ecosystem (ecommerce, loyalty, payments, partnerships). She led the teams that tripled digital tender across stores, helped open the first Starbucks Roastery outside of Seattle, and launched the brand's delivery program. Prior to Starbucks, Emily was the Chief Commercial Officer for IHG, Greater China, where she was responsible for all commercial functions across Greater China. Looking after 320+ hotels and an team of 5,200 Sales & Marketing members, Emily spearheaded the market share turnaround of six hotel brands and the contribution mix of three loyalty programs. She also invested in building new BI and Digital capabilities and differentiated the group with a focus on Branded Guest Experiences. A strategic business leader with over 20 years of experience, Emily is known for crafting O+O customer experiences and cross-cultural team leadership. She began her career at Procter & Gamble and Apple. Outside of work, she sits on the board of SOS Children's Villages and loves to teach, read and write in her free time. Most of all, Emily enjoys spending time with family: her husband of 20 years, her 11yr daughter Laini, Holly Berry their rescued mutt, and Jellybean, their pygmy hedgehog.
Emily Chang is a strategic business leader and CEO of McCann Worldgroup, China. Before that, she served as CMO for Starbucks China. Prior to Starbucks, Emily was the Chief Commercial Officer for IHG, where she was responsible for all commercial functions across Greater China. Looking after 320+ hotels and a team of 5,200 Sales & Marketing members. She began her career at Procter & Gamble and Apple. Emily has a new book out called The Spare Room, which was also the topic of her first TEDx Talk. Emily started lending her Spare Room out to people in need when she was in college. It's something that she continued to do to this day. On the podcast, we talk about how you can discover your own Spare Room. Is it your time, money, or a skill? Maybe it's a physical room, or maybe it's in the form of another gift that you can offer to the world. We talk about what the differences are when working in China vs America. As well as how to find your purpose. Emily suggests that your purpose lies at the intersection of two ideas. On one side, you have the thing that offends you, and on the other, there's what you have to offer. We also talked about what it's like to manage people and how to become a purposeful leader. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/DreamNation/support
Emily Chang is a strategic business leader and CEO of McCann Worldgroup, China. Before that, she served as CMO for Starbucks China. Prior to Starbucks, Emily was the Chief Commercial Officer for IHG, where she was responsible for all commercial functions across Greater China. Looking after 320+ hotels and a team of 5,200 Sales & Marketing members. She began her career at Procter & Gamble and Apple. Emily has a new book out called The Spare Room, which was also the topic of her first TEDx Talk. Emily started lending her Spare Room out to people in need when she was in college. It’s something that she continued to do to this day. On the podcast, we talk about how you can discover your own Spare Room. Is it your time, money, or a skill? Maybe it’s a physical room, or maybe it’s in the form of another gift that you can offer to the world. We talk about what the differences are when working in China vs America. As well as how to find your purpose. Emily suggests that your purpose lies at the intersection of two ideas. On one side, you have the thing that offends you, and on the other, there’s what you have to offer. We also talked about what it’s like to manage people and how to become a purposeful leader.
Emily Chang is a paradox. She was the CMO for Starbucks China, has held executive positions at Apple & is currently the CEO of McCann World Group, China. BUT she also has housed 16 at risk youth in her home. In this episode, she shares how she discovered her social legacy was opening up her spare room, why your heart work shouldn't be hard work & her magic formula for decision-making.Host: www.meredithforreal.com | www.instagram.com/meredithforreal | meredith@meredithforreal.com | www.youtube.com/meredithforreal | www.facebook.com/meredithforrealthecuriousintrovertGuest: https://social-legacy.com/ | https://www.linkedin.com/in/emilychang8621/ | https://www.instagram.com/thespareroombook/ | https://www.youtube.com/channel/UCyGsi0bGIvyXC1wHOxw7yXg | https://www.facebook.com/thespareroombook | https://www.amazon.com/Spare-Room-Intentional-Authentic-Purpose/dp/1642937622/ref=sr_1_1?dchild=1&keywords=the+spare+room+emily+chang&qid=1618170912&sr=8-1Sponsors: https://uwf.edu/university-advancement/departments/historic-trust/ | https://itsyourmagazine.com/ | https://www.ensec.net/
“ 'Yes, and...' is a kind of courage. Only failure allows us to begin again more intelligently.” Emily Chang, CEO of McCann Worldgroup China. Emily’s a seasoned marketer with 20 years of experience across the US and China. At Starbucks she was the SVP of Marketing, and CMO of Starbucks China. She was the Chief Commercial Officer at Intercontinental Hotels Group, and APPLE’S head of Asia retail marketing. Emily got her start at P&G, spending 11 years working across multiple business units. Emily’s spoken at conferences around the world - including Fortune Most Powerful Women’s Summit, C2 in Montréal, and has delivered three TEDx talks. Emily’s also the author of the book “The Spare Room: Define Your Social Legacy to Live a More Intentional Life and Lead with Authentic Purpose.” Emily lives with her husband and daughter, and over the years, has shared her spare room with sixteen young people, five dogs, one turtle, one guinea pig, and 129 snails. You can learn more about Emily’s work at social-legacy.com. In our candid conversation, Emily shares how her immigrant upbringing, curiosity and willingness to take risks has led her her professional career, and personal purpose.
Beyond Meat and Oatly oat milk wanted to hang out in China, so they’re hitching a ride and hanging out at Starbucks’ house there. Local news is feeling more financial pressure than ever as local ads dry up — we have two ideas for how it can be saved. And DuPont is the oldest company we’ve ever covered on Snacks Daily, but its pivot is totally fresh.
It’s the first fed decision of the decade and the main thing to watch isn’t interest rates. We’ll explain. Apple had a blowout quarter but there is one concern that CEO Tim Cook raised that caught investors’ attention. We’ll tell you what it is. Starbucks beating on earnings but cautioning that the Wuhan Virus could change the company’s 2020 outlook. Plus, Boeing’s CEO says the 737 Max is “safer than the safest airplane flying today.” A look at what else he shared with CNBC. Learn more about your ad choices. Visit megaphone.fm/adchoices
This is the third episode for my Asia tech class. It asks how Starbucks China should have responded to the rapid entrance of Luckin Coffee in 2018.You can vote here or below).You can post your 3 minute pitch to the CEO here. -----Please join my executive education course for deeper insights into China’s tech leaders. There is a 30-day free trial.This online class offers:Deeper insights into workings of the tech giants of China and Asia.Executive training in the strategies and tactics of advanced digital strategy.A unique view from the ground – and behind the scenes – of digital China.And the class is condensed to just 70 minutes a week – so even very busy executives can do it via podcast at iTunes and Himalaya.Support the show (https://jefftowson.com)
Shares in the image sharing platform Pinterest tumble as much as 19 percent after the company’s first earnings report since going public, Starbucks’ China rival Luckin Coffee raises $561m in its IPO gaining a valuation of $4bn and UK Prime Minister Theresa May tells her MPs she will set out a timetable for her resignation and the election of a new leader. Plus, the FT’s Australia and Pacific correspondent Jamie Smyth explains why there’s so much bad blood in Australia and what it means for Saturday’s Federal election. See acast.com/privacy for privacy and opt-out information.
MINDSET FOR CHINA BUSINESS WEBINAR (MFCB-W7) - CHINESE CONSUMERS 101This a replay of the keynote portion of the Mindset for China Business webinar (CHINESE CONSUMERS) recorded on October 17, 2018.Why did Norwegian Cruise Line pull its flag ship (Norwegian Joy) out of the China market?Why did Starbucks China face a BACKLASH over mobile payments?Why did Apple lose its largest business account to Huawei?In this Mindset for China Business webinar, we discuss:The MINDSET of Chinese ConsumersChinese Consumer (Macro) TRENDSChinese Consumer ATTITUDESWith EXAMPLES and CASE STUDIES, we will trigger your imagination and curiosity to help you formulate a winning strategy for Chinese Consumers.The lengthy Q&A will be edited and posted to different channels over the coming weeks.http://genejhsu.com/#china #chinabusiness #chinese #partnering #partner #cldvlog #mfcb #jts20 #culture #chineseculture #chineseconsumers
As the newly appointed CMO of Starbucks China, Emily Chang is on a mission. With a stint heading Apple retail marketing in the region, and another at the helm of commercial functions for the InterContinental Hotel Group under her belt, Emily is prepared to take on the company’s deepest dive into China since it began. While most US companies are pulling out of the region, Starbucks is projecting the creation of over 10,000 jobs a year, and more than 5000 locations (doubling the current number) in the next 4 years. To put that in perspective, Shanghai currently has twice as many locations as New York City. On this episode, Emily discusses her upbringing, her 11-week immersion into Starbucks, her upcoming TED talk on opening her home to strangers in need, being a parent, and of course, coffee. Recorded at www.sae.edu.