Podcasts about thin book

Today, I'm joined by Charles Feltman, and we're discussing the leadership skill of mastering trust. Charles works with people who seek to become the best leaders they can be for themselves, their teams, and their companies. He has served as an executive and leadership coach for over 25 years. His primary focus is helping leaders and teams build and maintain a high level of trust. He is the author of The Thin Book of Trust: An Essential Primer for Building Trust at Work, which is now in its 3rd edition.    I'm excited to have him on the show to talk more about the importance of mastering trust at work Show resources: Insight Coaching The Thin Book of Trust book Charles Feltman on LinkedIn Trust on Purpose Podcast Sponsors: ⁠⁠⁠⁠Cadre of Men⁠⁠⁠⁠ ⁠⁠⁠⁠Farrow Skin Care⁠⁠⁠⁠ ⁠⁠⁠⁠Salty Sailor Coffee Company⁠⁠⁠⁠ ⁠⁠⁠⁠Leader Connect⁠⁠⁠⁠ ⁠⁠⁠⁠The Qualified Leadership Series⁠⁠⁠⁠ ____ Get all of Jon Rennie's bestselling leadership books for 15% off the regular price today! ⁠⁠⁠⁠HERE Learn more about your ad choices. Visit megaphone.fm/adchoices

"Trust is like the air we breathe -- when it's present, nobody really notices it. When it's absent, everybody notices." Warren Buffett, quoted in Forbes Magazine Trust is the bedrock of every successful relationship—whether personal, professional, or within a community. In this episode, Jim and Trisha dive deep into what trust really means, why it's essential, and how to cultivate it. Through real-life stories and insightful discussion, they explore the complexities of trust and how it impacts our daily lives.  Key Topics Covered: The definition of trust and why it's crucial for relationships How trust is built and the common factors that strengthen or weaken it The Components of Trust: Care, Sincerity, Reliability, and Competence The role of self-awareness in becoming a trustworthy person Practical steps to rebuild trust when it's been broken The connection between trust and leadership in personal and professional settings Real-life examples of trust in action and lessons we can learn   Resources   Houston Rodeo mutton busting The Thin Book of Trust by Charles Feltman Brene Brown on The Anatomy of Trust Dare to Lead by Brene Brown The Speed of Trust by Steven Covey

On the surface, trust seems simple. You either trust someone or you don't. That's why I was so intrigued by Charles Feltman's book, The Thin Book of Trust: An Essential Primer for Building Trust at Work. Charles is a leadership coach and trust expert. And where others view trust as binary, he sees it in four dimensions. He describes what each dimension looks like and explains how to assess the gaps. Then he talks about how we can address those gaps in ourselves – and with others, including our managers. I'm able to see trust in a completely different way and think you will, too. Related Links Interview with Michael Wenderoth The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

Ryan Hanley talks with Charles Feltman, author of The Thin Book of Trust, a business classic that has sold over 100,000 copies. They dive into what it takes to build trust in leadership and teams, exploring why there's often a disconnect between leaders and employees. Charles shares practical advice on transparency, the importance of psychological safety, and how admitting “I don't know” can strengthen trust. Whether you're a seasoned leader or just starting out, this conversation is packed with insights to help you build stronger, more effective teams.

Ryan Hanley talks with Charles Feltman, author of The Thin Book of Trust, a business classic that has sold over 100,000 copies. They dive into what it takes to build trust in leadership and teams, exploring why there's often a disconnect between leaders and employees. Charles shares practical advice on transparency, the importance of psychological safety, and how admitting “I don't know” can strengthen trust. Whether you're a seasoned leader or just starting out, this conversation is packed with insights to help you build stronger, more effective teams.

Send us a message - we'd love to hear from youJoin us as we explore a field-tested framework for building and repairing trust. Drawing from "The Thin Book of Trust," we break down the four essential assessments that shape our choice to trust others. Discover why some relationships feel like safe harbours while others leave us constantly on guard, and learn how to navigate the complex dynamics of trust in all areas of life.Whether you're looking to strengthen trust in individual relationships or build more effective teams, this episode offers practical insights into one of humanity's most fundamental needs.We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.

Michael A. Barone, MD, MPH, President and CEO of the American Board of Pediatrics (ABP), is our guest for this week's memorable edition of the Faculty Factory Podcast. His background in academic medicine and passion for all three pillars of its tripartite mission (clinical care, education, and research) have equipped him for success in many environments, including his time with the Johns Hopkins University School of Medicine and the National Board of Medical Examiners (NBME). He settled into his role as ABP CEO in early 2024. Curiosity and a Love of the Tripartite Mission Curiosity and his love of education helped set the stage for him to leave a more traditional faculty career path in pursuit of broader opportunities. Dr. Barone discusses the importance of curiosity in his professional growth throughout this interview. “I gravitated to academic medicine just because it fed something a little bit different in me,” he told us. As a board-certified pediatrician and associate professor with Johns Hopkins Medicine, he immersed himself in a culture of inquiry and innovation, laying a strong foundation for his career. With the NBME, he helped oversee the United States Medical Licensing Examination (USMLE) program and other vital initiatives. “That was a great honor and a great responsibility to oversee the US Medical Licensing Examination program,” he said. Transitions: Building Trust in New Environments Throughout this podcast, Dr. Barone discussed the interplay of curiosity and trust, as well as the occasional feelings of imposter syndrome that accompany new roles. He strongly recommends finding time to read The Thin Book of Trust, which you can learn more about here: https://www.penguinrandomhouse.com/books/770101/the-thin-book-of-trust-third-edition-by-charles-feltman/.

Send us a textDo you trust people upfront—or do they have to earn it first? And what does that say about you as a leader?In this episode of Lead with Levity, I sit down with Charles Feltman, executive coach and bestselling author of The Thin Book of Trust, to break down what trust really is (hint: it's not just reliability). We tackle the trust spectrum—why some people extend trust automatically while others make you jump through hoops—and what that means for your leadership, relationships, and success.

In this episode of Transform Your Workplace, Charles Feltman unpacks the dynamics of trust in the workplace, sharing insights from his book, The Thin Book of Trust. With decades of experience coaching leaders and teams, Charles discusses how trust is built through small actions, how to repair it when it's broken, and why it's essential for productivity and well-being. Don't miss this engaging conversation packed with practical advice on building trust that lasts.   TAKEAWAYS Strong trust in workplaces boosts productivity and well-being, while a lack of trust can derail both. Trust involves vulnerability, as it gives others some control over things we value. Reliability means keeping commitments, showing up prepared, and following through on promises. Sincerity combines honesty and integrity, ensuring words align with actions. Caring means considering others' interests alongside your own and acting with good intentions. Competence includes being honest about what you can and can't do and setting clear expectations. A solid foundation of trust allows teams to take greater risks and achieve more together.   A QUICK GLIMPSE INTO OUR PODCAST 

Discover the blueprint for building lasting trust with trust expert Charles Feltman as we delve into the four essential pillars that strengthen relationships and fuel success. In this episode, Charles reveals practical strategies to not only build trust but also restore it when it's broken, helping you create a trust-centered environment in your personal and professional life. Tune in to learn actionable steps that will empower every connection in your life! Key Takeaways To Listen ForThe 4 pillars of trust and how each one plays a crucial role in building and sustaining trustWhy reliability is a common hurdle and explore techniques to meet commitments and foster accountability within teamsHow setting clear expectations and boundaries upfront is key to building lasting, dependable relationshipsPractical steps for restoring trust when it's been broken, from assessing actions to initiating honest conversationsHow our brains process trust and distrust, revealing why a balanced approach helps us thrive in collaborative settingsResources Mentioned In This EpisodeThe Thin Book of Trust by Charles Feltman | Paperback and Kindle About Charles FeltmanCharles is a seasoned executive coach and trust-building expert who empowers leaders, teams, and organizations to foster authentic, wholehearted work environments that drive success and well-being. With a deep commitment to cultivating trust, Charles is the author of The Thin Book of Trust, a guide praised by Stephen M.R. Covey as essential for today's leadership. Through his signature Trust at Work® methodology, he helps teams enhance performance by building trust, improving collaboration, and increasing accountability. Charles's work spans executive coaching for leaders aiming to reach new heights, trust-building for teams seeking strong foundations, and leadership team coaching to inspire innovation and peak capacity.Connect With CharlesWebsite: Insight CoachingFacebook: Charles FeltmanLinkedIn: Charles FeltmanConnect With UsMaster your context with real results leadership training!To learn more, visit our website at www.greatsummit.com.For tax, bookkeeping, or accounting help, contact Dr. Nate's team at www.theincometaxcenter.com or send an email to info@theincometaxcenter.com.Follow Dr. Nate on His Social MediaLinkedIn: Nate Salah, Ph.DInstagram: @natesalah Facebook: Nate SalahTikTok: @drnatesalahClubhouse: @natesalah

How do you develop trust between you and your team? Joining Patty and Jessica today is Charles Feltman, an executive coach, consultant, and bestselling author of the business classic The Thin Book of Trust. Together they explore the different domains of trust-building, and how transparency and communication are key to creating a strong, collaborative environment. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Charles Feltman: The Thin Book of Trust Charles Feltman is the founder of Insight Coaching. He has over 25 years of professional experience coaching, facilitating, consulting to, and training people who lead others. He is the author of The Thin Book of Trust: An Essential Primer for Building Trust at Work*. It's a reality of life that we need to interact with some people we'd rather not. And it's absolutely a reality of leadership, that sometimes we need to have a conversation with someone we don't quite trust. In this episode, Charles and I explore how to prepare so it goes better for both parties. Key Points The four assessment domains of trust include care, sincerity, reliability, and competence. Seven steps to prepare for a conversation: Identify the assessment(s) you are concerned with. Define the standard you are using. Identify the specific actions or behaviors that have led to your assessment of distrust. Consider what you are doing that may be contributing to the situation. Determine what you need from them in order for them to regain your trust. Decide if you are willing to talk to the person about it. Ask the other person if they would be willing to have a conversation with you. Resources Mentioned The Thin Book of Trust: An Essential Primer for Building Trust at Work* by Charles Feltman Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Handle Pushback From Difficult Askers, with Vanessa Patrick (episode 637) How to Help Difficult Conversations Go Better, with Sheila Heen (episode 655) How to Change People's Minds, with Michael McQueen (episode 676) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Charles Feltman has spent 25 years as an executive and leadership coach helping individuals, teams, and entire organizations become exceptional at building and maintaining strong trust. Charles is the author of The Thin Book of Trust: An Essential Primer for Building Trust at Work, now in its 3rd edition.Mentioned on the ShowThe Thin Book of Trust (book): https://a.co/d/0kT51MICharles Feltman on LinkedIn: https://www.linkedin.com/in/charlesfeltmanInsight Coaching: https://insightcoaching.com/business-coaching/Essentialism (book): https://a.co/d/d0ZnyXxPeople Business episode on Clarity with Ann Latham: https://peoplebusinesspodcast.com/annlatham/Timestamps(1:37) - Welcoming Charles.(2:20) - How do you define trust?(4:09) - What are the four components of trust?(13:37) - What is the right amount of care in the workplace?(22:35) - What is "internal congruence"?(27:19) - What advice do you have for younger people who want to build a sense of inner congruence?(29:18) - Can you talk about a perceived lack of sincerity?(33:40) - How do you help clients keep commitments in a busy world?(35:31) - What are some strategies to say no without burning trust?(42:07) - How do we balance a need to appear competent with the reality that we will fail?(47:01) - How do we repair damaged trust?(49:15) - Final thoughts on building trust.

In this podcast episode, I sit down with Charles Feltman, author of The Thin Book of Trust, to delve into the essential principles that build and sustain trust in leadership and team dynamics. The Thin Book of Trust has become a cornerstone for leaders seeking to create stronger, more reliable relationships with their teams. Charles shares insights on how trust is established, nurtured, and sometimes rebuilt after it's been broken. We discuss the practical steps for leaders to cultivate trust as a foundation for a healthy workplace. Tune in to explore the transformative ideas from The Thin Book of Trust and how they can help you foster a culture of integrity and openness in your organization.   Get the show notes for The Thin Book of Trust with Author, Charles Feltman Click to Tweet: Listening to a fantastic episode on Growth Think Tank with #CharlesFeltman featuring your host @GeneHammett https://bit.ly/gttCharlesFeltman1139   #TheThinBookofTrust #GeneHammettPodcast #GHepisode1139 #bestsellingauthor #SeniorExecutiveCoach     Give Growth Think Tank a review on iTunes!

In this episode of The Manager Track podcast, Ramona Shaw talks with Charles Feltman, leadership coach and author of "The Thin Book of Trust."Ramona and Charles discuss how to make clear requests, delegate effectively, and rebuild trust after mistakes. They address the challenges leaders face in trusting their teams and offer solutions. Charles emphasizes that trust-building is a skill that can be learned and improved.This episode is valuable for leaders aiming to create high-trust environments and strengthen their teams. You'll gain practical advice on fostering trust in your professional relationships.Check it out HERE.Watch it on YouTube HERE.— RESOURCES MENTIONED —- Connect with Charles Feltman on LinkedIn HERE- Charles Feltman's Website: Insight Coaching- Charles Feltman's latest book: The Thin Book of Trust 3rd Edition- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama— OTHER EPISODES YOU MIGHT LIKE —- Episode 19: The Importance of Trust in Leadership - With Brian Harman- Episode 153: The Micromanaging Dilemma: Balancing Control and Trust- Episode 158: Building Trust on Your Team - With Doug Thorpe— WHAT'S NEXT? —Learn more about our leadership development programs, coaching and workshops at archova.org.Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcPIf this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shawAre you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclassLove the podcast and haven't left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

Send us a textIn today's episode, you'll hear from Charles Feltman, a trust expert and leadership coach known for his work on building and sustaining trust in relationships, particularly in the workplace. His book, The Thin Book of Trust, is widely recognized for breaking down trust into four key distinctions: sincerity, reliability, competence, and care. What I most appreciate about Charles' work is how practical and actionable it is, making it highly applicable in live time for leaders who want to foster trust, improve communication, and create stronger, more cohesive teams. His insights are particularly valuable in helping leaders navigate difficult conversations and maintain trust during challenging situations.World renowned, best-selling author Brene Brown herself has embraced Charles' work over the years, recently saying that one of her favourite books on trust is the Thin Book of Trust by Charles Feltman. He definitions so beautifully capture what emerged from our data on trust. The 3rd edition of the book is now available and very much worth the read….In the conversation you are about to hear, we not only talk about what's new in the 3rd edition of his book, we also take a deep dive into how the best leaders are able to build, maintain and most importantly, repair trust when it has been ruptured. It was a special treat to be able to spend time face to face with Charles recording this podcast. I hope you find as much value as I did in our conversation. You can find out how to contact Charles and where to buy his Thin Book of Trust by checking the links below. Connect With CharlesWebsiteLinkedInHis Trust on Purpose PodcastYou can buy the 3rd edition of his Thin Book of Trust here. I appeared on Charles Feltman and Ila Edgar's Trust on Purpose earlier in 2024. You can find part 1 and 2 of our episode below:Trust Around The World Part 1Trust Around the World Part 2

Send us a message - we'd love to hear from youThis is Part II of a special guest episode, where we delve into how trust manifests and shapes societies across the globe - with Andy Vasily. Andy has immersed himself in diverse cultures and gained invaluable insights into the dynamics of trust in the many places he and his family have called home. He highlights Charles' book, "The Thin Book of Trust," as a valuable resource for understanding trust dynamics across cultures and we discuss how different cultural perceptions of care, sincerity, reliability, and competence shape interpersonal relationships and interactions.The conversation takes a reflective turn as Andy emphasizes the universal human desire for connection and belonging. Drawing from personal experiences, he shares how prioritizing self-care has empowered him to cultivate trust within his relationships and emphasizes the importance of psychological safety in nurturing personal growth and fostering connections.We invite listeners to embrace the inherent caring nature within each of us, and encourage a shift towards prioritizing values that promote trust and authenticity, both within ourselves and in our interactions with others.We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.

How many times have you asked yourself, “what's my purpose”?  If you're like most of us, probably too many times to count.  As we get older, the question seems to get a little louder.  Today's guests on the Run Your Life Podcast are just the dynamic duo you need to provide you with proactive, intentional tools to help you along that journey.  Charles Feltman and Ila Edgar are both executive and leadership coaches offering a distinctive twist on finding your purpose and creating meaning in your personal and professional life.   They achieve this through Charles' trademarked model described in his book, The Thin Book of Trust and their growing podcast, Trust on Purpose. In today's episode, expect to hear many things that are sure to provide you with a fresh perspective that you probably haven't considered before.  This fresh perspective allows you to look at your current situation differently and thus move you in the right direction.  Both readily admit they don't have all the answers and they are by no means perfect.  They are human just like the rest of us.  What they have is experience, expertise, empathy, and the courage to confront!Mind shifting truths to listen for in today's episode:1.     Trust is foundationalWhen your team or family is built upon trust, you will outperform your wildest dreams and performance objectives.2.     Boundaries and self-expression are okayMany of us learn from our families of origin to suppress feelings, not express our needs, or not set boundaries.  Charles and Ila help us realize that all of this is okay and is vital in establishing trust in our homes and workplaces.3.     Life knocksWhen we fail to do what's mentioned above, it can have damaging repercussions later in life.  Learn how to develop resiliency and better manage adversity when it occurs.4.     WAIT“Why Am I Talking?”  We all have heard that the “good Lord gave us two ears and one mouth for a reason”.  However, using Charles' WAIT model is the master's level for listening.5.     You DO have a choiceOftentimes in life we tell ourselves we don't have a choice.  Charles fundamentally disagrees and believes you can unleash incredible personal power by simply recognizing that you always have a choice.6.     Perception is reality.  But is it really?Ila stresses that we need to withhold our personal judgements when we interact with our world.  Or examine why we are judging and how we got there.  Many times, it's not what people are doing to us, it's simply how they are behaving that is worth exploring more.  7.     Who we are is how we leadSelf-awareness and authenticity are keys to great leadership.  We as humans, all bring our own unique life experiences to everything we do.  Those who excel as leaders recognize this and invest great amounts of time and effort in better understanding that so they can maximize their own effectiveness as well as the effectiveness of those around them.  Find more at LinkedIn:Charles FeltmanIda EdgarPlease be sure to subscribe to my Run Your Life podcast, much appreciated.

This week's episode on The Product Experience podcast demystifies what it truly means to lead an empowered team and helps you navigate the tricky waters of autonomy and accountability. Uncover invaluable advice on earning and extending trust, understanding the power dynamics in a team setting, and transforming company relationships. Featured Links: Follow Andrew on LinkedIn | Make Things That Matter | Marty Cagan's article 'Product vs Feature Teams' | Buy Charles Feltman's book 'The Thin Book of Trust: an Essential Primer for Building Trust at Work' 

If you've ever wondered how to make real change in how your organization or team works together using a proven framework, common language, and actionable behaviours, this is a conversation you'll want to hear. Ila and Charles talk to a Leadership Development team from a school district in Maryland who used the insights, lessons, and framework from The Thin Book of Trust, written by Charles, to guide powerful trust-building work with real results.We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.

Today in our part 2 of 3 of the small series on trust, I dive into a bit more of the technical lessons that are important to consider when learning about trust. I've got some things to give you that might help on your journey as well!  I'll cite four authors throughout this brief conversation.. Charles Feltman, Stephen Covey, Paul Zak, and of course, Brené Brown. And I've broken out four key factors from The Thin Book of Trust that I think you'll appreciate. Enjoy! Resources The Thin Book of Trust, by Charles Feltman Stephen Covey, and two of his works in particular: The Speed of Trust: The One Thing that Changes Everything, and Trust and Inspire Paul Zak, author of The Trust Factor: The Science of Creating High Performance Companies and Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone by Brené Brown. Thanks for listening, Stacie More episodes at StacieBaird.com.

Welcome to another episode of HR to HX. In this (and the next two) episodes we dive into the essential topic of building greater self-trust. I talk about three key components that are crucial for developing a strong foundation of self-trust. I'll address the detrimental impact of negative self-talk. and examine how these internal dialogues can undermine our confidence and self-belief. I also discuss the power of intention and trusting our intuition to lead from the heart. By aligning our actions with our authentic values, we unlock a wellspring of self-trust. Intentional decision-making and listening to our intuition can guide us towards more meaningful and fulfilling choices, both in our personal and professional lives. Trusting ourselves becomes the compass that guides us towards greater clarity and purpose. I'll also explore the concept of improvement through self-acknowledgement, celebration, and creating system ties via habit stacking. I can't understate the importance of recognizing and celebrating our achievements, no matter how small, as a means to reinforce our self-trust. I also talk about an incredible book, called Atomic Habits. It speaks to the power of habit stacking, where we link new positive habits with existing ones to create a supportive system that fosters growth and development.  Join me in this thought-provoking journey towards building greater self-trust. This is the first of a three part series, and throughout it, we'll uncover practical techniques and insights that will empower you to silence your inner critic, follow your heart's compass, and create a thriving environment of self-trust and self-empowerment. I also mention this book - it's a must read on the subject of trust. The Thin Book of Trust Thanks for listening, Stacie More episodes at StacieBaird.com.

Molly is joined by Tara Gronhovd, the owner of Align Strategy, LLC, a coach and business consultant who helps small businesses, teams, leaders, and individuals transform by leveraging their strengths. Tara discusses the fundamentals of trust and how it is a difficult subject to get our arms around. She explains that trust starts with our own leadership and gives a definition of trust as choosing to risk making something you value vulnerable to someone else's actions. Tara draws from the book, "The Thin Book of Trust" by Charles Feltman, which is frequently quoted by Brené Brown.   Key Takeaways   If you're not clear about what you're saying, you're not going to be able to be reliable. Trust is built based on the combination of competence and character. Make sure that you're not just looking at the short term goals, but you're looking at the long term goals as well. Be vulnerable with each other because that's where that trust starts to build. Communicate where you're willing to learn and then seek feedback. What we want to do is create an environment where people feel like they can be honest and they can be truthful and they can be themselves. Quote for the Show: "Be CLEAR about what you're COMMITTING to and be CLEAR when you CAN'T do something." - Tara Gronhovd   Links Website: https://aligntransform.com/ Facebook: https://www.facebook.com/aligntransform LinkedIn: https://www.linkedin.com/in/taragronhovd/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/I9sUt_3LRDM  

In today's episode, we will hear from well-known trust expert, author, coach and consultant Charles Feltman. Charles' work has been instrumental in they field of leadership and is embraced by many around the world as it genuinely helps leaders to focus on how best to create the conditions for ongoing trust in the workplace. More importantly, it also gives them to language and tools to rebuild trust when it has been compromised or broken altogether. Charles is the author of The Thin Book of Trust, first and second edition. In this book leaders can find very useful, practical strategies to prioritize trust in the workplace through better understanding the four assessment domains of trust which are Care, Sincerity, Reliability and Competence. Charles work is deeply impactful and well-known best selling author Brene Brown has embraced Charles' work on trust as well as his definitions of trust and distrust in her own writing and talks. In her own words, she says that:“ Charles Feltman's work to me is amazing as it helps leaders to immediately build more trust with the people around them. His work is so practical and actionable, but at the same time very deep and meaningful as it is so applicable to our lives.”Charles is a wonderful human who cares deeply about the work he puts out into the world. I sincerely hope that after this show, you get a copy of the Thin Book of Trust and subscribe to his podcast Trust which you can find in the show notes of today's episode.Connect With Charles:Website: https://insightcoaching.com/business-coaching/Buy Charles' Book: https://www.amazon.com/Thin-Trust-Essential-Primer-Building/dp/0966537394Brene's Dare To Lead Podcast With CharlesAndy's Previous Episodes With CharlesMarch 2022September 2022Please be sure to subscribe to my Run Your Life podcast, much appreciated.

There's a game Maggie Patterson, my co-host of Duped, plays with me all the time. It's called “Can I Tell What Makes You an Expert?” We go to an about page of someone who's doling out advice like candy on Instagram and see if we can tell why they're credible to speak on this topic. If we can figure it out, great! They earn our respect and trust. But nine times out of ten, I have no clue why they are credible to do the work they do or say the things they say. It's no wonder it's so easy to be duped and burned in the online space. Real experts who know what they're doing and how to help you are hard to find online, but pseudo-experts are freaking everywhere. So how do you know who to trust online? How do you vet them? And if you're thinking about hiring a messaging strategist, what should you be looking for? In this episode: Three questions to ask when you're vetting a program or offer How to gauge factors of trust–care, sincerity, reliability, and competence–in messaging strategists Red flags to watch out for in promised results, timelines, and testimonials Why you should steer clear of anyone who promises you “magnetic messaging” Learn more about Michelle Mazur: Communication Rebel Three Word Rebellion Request a free 1:1 Chat  Finally Nail Your Message Resources: Duped: Vetting Coaches and Programs: What to Watch For  The Thin Book of Trust: An Essential Primer for Building Trust at Work, Charles Feltman

Charles Feltman joins me on my podcast today for a second time. Our first conversation in March 2022 took a deep dive into his book The Thin Book® of Trust: An Essential Primer for Building Trust at Work. In that conversation we unpacked the 4 assessment domains that he outlines in his book and why understanding these domains is necessary for leaders to increase team cohesion and effectiveness. The four assessment domains revolve deeply around the themes of care, sincerity, reliability and competence. Our conversation today can be looked at as a part 2 to that original chat back in March, but much more hands on as Charles provides us with real examples of what great leadership looks like in action and how the best leaders learn to navigate important discussions to not only build deep trust, but also create the conditions for high performance in their organization. Charles provides deep insight through his life lessons learned having worked in the arena of trust-building for more than three decades. Through the years Charles has partnered with client companies to design and deliver custom leadership development programs that are unique to each client's needs, culture and goals. These programs are all designed around the fundamental idea that organizations are networks of conversations, and the more effective leaders are at having the right conversations with the right people, at the right times, and in the right ways, the more successful their organizations will be.The inspiring author and speaker, Brene Brown, has had Charles on her own podcast and widely shares the fact that she has used his definitions of trust and distrust in every book she has written because these definitions are practical and actionable while at the same time deep and meaningful. It was an honor to have Charles back on my podcast. Wherever you are in the world listening to this, I hope you find lots of value in my discussion with Charles today.  About CharlesCharles Feltman has over 25 years of professional experience coaching, facilitating, consulting to, and training people who lead others. An overarching goal in all of his work is that his clients experience both success and wellbeing at work and in all areas of their lives. Prior to starting his coaching and consulting business he spent a decade in leadership roles in technology industry companies. Today Charles' work is concentrated in two main areas: Coaching Individual Leaders and Leadership Teams.Clients include executives, managers and teams from Aerospace Corp., Calstar Air Ambulance, CareMore Health Plan, Cognizant, Comfort Systems, Designit, Genpact, Intel, Siemens, ST Microelectronics, SealedAir, Teichert Construction, UCSF, NASA, US National Park Service, USDA, Heifer Project International and The Nature Conservancy.  Charles is the author of The Thin Book® of Trust: An Essential Primer for Building Trust at Work, based on three decades of experience working with individuals and teams to build,maintain, and when necessary restore trust.Connect With Charles:Website: https://insightcoaching.com/business-coaching/Buy Charles' Book: https://www.amazon.com/Thin-Trust-Essential-Primer-Building/dp/0966537394

My guest today, Charles Feltman, has spent the last 3 decades deeply devoted to unpacking the concept of trust and through his work, he tries to help people understand that trusting others is not a switch that we simply turn off forever when trust has been broken. He firmly believes that 'trust' is an essential aspect of strong, authentic and productive working relationships. But that trust doesn't just happen. It takes attention to the words and behaviors that affect trust.His Thin Book of Trust 2nd Edition provides a simple, powerful framework and language for building, maintaining and restoring trust. Filled with examples, it is designed to help readers pay attention to what matters to consistently build, maintain and, when necessary, restore strong trust in any complex, fast-paced and demanding work environment.Charles Feltman's work with TRUST has been embraced by countless leaders around the world who have implemented his framework with great success. Renowned author, speaker and podcaster, Brene Brown, has built her amazing work around Charles Feltman's definition of trust.As you listen to today's episode with Charles Feltman, I hope you find value in learning more about his TRUST framework and how it might apply in your own personal and professional life. If you are a leader, how might you use Charles' work to build more trusting, positive relationships in the workplace? What might you need to do better? And what actions might you need to take to rebuild any relationships that have been broken due to distrust? It was an honor to speak with Charles, better understand his own journey, and have a conversation about his powerful book called the Thin Book of Trust. I hope that after this podcast, you get your hands on a copy of the book and share it with your staff or just read it yourself. It is sure to get you to look at the concept of trust through a different lens.About CharlesCharles Feltman is an executive coach, consultant and facilitator. he coaches executives and managers in developing the thinking, being and doing that constitute the most effective leadership in their organizations. He also coaches teams and workgroups around issues of trust, commitment, conflict, collaboration, and accountability. In addition to coaching and consulting for Fortune 500 companies since 1990, Charles has served as a community mediator and facilitator for the past 30 years. In all of his work he has helped people successfully confront and deal with issues of trust, betrayal and reconciliation in their work, community and personal lives. Prior to beginning his coaching and consulting business, Insight Coaching, Charles was part of the early boom in the Silicon Valley high-tech industry during the 1980s. He also held management positions in higher education administration in the 1970s. Charles holds a Masters degree in Organizational Development from USC and a BA in Psychology from UCSC.Connect With Charles: Website: https://insightcoaching.com/business-coaching/Buy Charles' Book: https://www.amazon.com/Thin-Trust-Essential-Primer-Building/dp/0966537394Special Credit: Brene Brown Video: The Anatomy of TrustBrene Brown Podcast With Charles Feltman

On this episode of Defence Deconstructed, David Perry speaks to MGen (ret'd) Scott Clancy about Russia's approach to air warfare in Ukraine. Participant Bio: MGen (retired) Scott Clancy retired from the Canadian Armed Forces in 2021 after service as the Director of Operations at NORAD. What MGen Clancy is reading: The Thin Book on Trust by Charles Feltman – https://www.amazon.ca/Thin-Trust-Essential-Primer-Building/dp/0966537394 The Rise of the Agile Leader by Chuck Mollor – https://chuckmollor.com/ Emotional Agility by Susan David – https://www.susandavid.com/ Host Bio: Dave Perry is President of the Canadian Global Affairs Institute (www.cgai.ca/david_perry) Recording Date: 11 Mar 2022 Follow the Canadian Global Affairs Institute on Facebook, Twitter (@CAGlobalAffairs), or on LinkedIn. Head over to our website at www.cgai.ca for more commentary. Produced by Charlotte Duval-Lantoine. Music credits to Drew Phillips

Some of the biggest risks for cyber security frameworks come from employees meant to maintain them. The reason for that is simple, and it couldn't be more human - people who don't feel well don't perform well.  Today we talk with Nyota Gordon, the founder, developer, and all-around do-gooder at Transition365, a cyber resiliency firm that helps cybersecurity professionals increase their leadership and life skills. Nyota digs deep into the intersection between cyber security, resiliency, and personal wellness. She shares with us some mental health strategies that will improve our well-being and, as a consequence, our work performance.  When you finish listening to the episode, make sure to connect with Nyota on LinkedIn.  Mentioned in this episode: Nyota on LinkedIn at https://www.linkedin.com/in/nyotagordon/ Transition365 at https://transition365.com Brené Brown, Shame Resilience Theory at https://journals.sagepub.com/doi/10.1606/1044-3894.3483 Symantec Cyber Resiliency White Paper at https://informationsecurity.report/whitepapers/symantec-white-paper-the-cyber-resilience-blueprint-a-new-perspective-on-security Amy C. Edmondson, The Fearless Organization at https://www.amazon.com/gp/product/B07KLT8RKM/ref=dbs_a_def_rwt_hsch_vapi_tkin_p1_i0 Charles Feltman, The Thin Book of Trust at https://www.amazon.com/Thin-Book-Trust-Essential-Building/dp/0988953862/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1646648424&sr=1-1 Empathy in Tech at https://empathyintech.com

Sara and John sit down with the remarkable Leonora Williamson from Platinum Rule Advisors to discuss the key elements of trust and how critical they are to every relationship.  When a trust breakdown happens, Leonora provides a great framework to assess what has happened and why.Click HERE to visit Platinum Rule Advisors websiteClick HERE to see Leonora's LinkedIn profileClick HERE to order The Thin Book of TrustClick HERE to order The Fearless OrganizationClick HERE to register for Optima22!  And use the code PARTERVIP or BOSSHOLECHRONICLES for $400.00 off your registration!Click HERE for a copy of the 2022 State of Talent Optimization ReportHave a BOSSHOLE STORY of your own?  Click HERE to inquire about being on the podcast!HERE ARE MORE RESOURCES FROM REAL GOOD VENTURES:Never miss a good opportunity to learn from a bad boss...Click HERE to get your very own Reference Profile.  We use The Predictive Index as our analytics platform so you know it's validated and reliable.  Your Reference Profile informs you of your needs, behaviors, and the nuances of what we call your Behavioral DNA.  It also explains your work style, your strengths, and even the common traps in which you may find yourself.  It's a great tool to share with friends, family, and co-workers.Follow us on Twitter HERE and make sure to share with your network!Provide your feedback HERE, please!  We love to hear from our listeners and welcome your thoughts and ideas about how to improve the podcast and even suggest topics and ideas for future episodes.Visit us at www.realgoodventures.com.  We are a Talent Optimization consultancy specializing in people and business execution analytics.  Real Good Ventures was founded by Sara Best and John Broer who are both Certified Talent Optimization Consultants with over 50 years of combined consulting and organizational performance experience.  Sara is also certified in EQi and a member of the CAPA Pro membership network supported by The Table Group.  RGV is also a Certified Partner of Line-of-Sight, a powerful organizational health and execution platform.  RGV is known for its work in leadership development, executive coaching, and what we call organizational rebuild where we bring all our tools together to diagnose an organization's present state and how to grow toward a stronger future state.&n

Trust is the foundation of any relationship. It allows you to feel safe and be open to people. But it takes a huge amount of effort to build trust, and probably four times the efforts to reestablish trust. So, what are the steps are you taking to rebuild, restore, or repair a relationship and come back stronger?  This time on The xMonks Drive, Charles Feltman, a transformational coach and an expert on trust, join us to help us rebuild trust in a relationship. Charles Feltman has more than 25 years of experience coaching, facilitating, consulting, and educating people in positions of leadership. His clients' success and wellbeing at work and in other aspects of their lives is an overarching goal in all of his work. He spent a decade in senior roles in the technology industry before launching his coaching and consulting business. Today, Charles focuses his efforts on two key areas: individual leadership coaching and leadership teams, as well as leadership development programmes.Charles works with executives and managers who want to improve or build critical leadership skills that lead to extraordinary business success. He also works with executives and project teams who want to regularly deliver outstanding results. Based on three decades of experience working with individuals and teams to establish, maintain, and repair trust, Charles is the author of The Thin Book® of Trust: An Essential Primer for Building Trust at Work. Charles served as a mentor coach for Newfield Network's programmes after finishing his coach training in 2000.Charles graduated from the University of California, Santa Cruz, with a bachelor's degree in psychology and a master's degree in organisational development and communication from the University of Southern California. He is a Professional Certified Coach with the International Coach Federation (PCC). The Leadership Circle Profile, MBTI, DiSC Work of Leaders, and the Triscendance Trust Assessment for Leadership Teams are among his certifications. 

Choosing to trust is choosing to make something you value vulnerable to another person's actions. We're guessing that you've never thought about it from that perspective. It's easy to understand why it feels so uncomfortable to be in a distrusting relationship - what you value isn't safe in that person's hands - and why strong trust in the relationship feels so much better. In this episode, Charles and Ila unpack a framework of trust (based on Charles' "Thin Book of Trust") that they use repeatedly and successfully with clients; a framework of 4 domains that can be explored when examining your relationships.

Leadership coach, former reliability engineer, and host of the Leadership Launchpad Project podcast, Rob Kalwarowsky, joins me this week to discuss physical safety in mining and construction. One quote I read during the show was this: "Male-dominated industries tend to have more suicides. The macho, tough guy, and stoic nature of construction workers can even discourage those who are most at risk for suicide from seeking help. Men, especially white men in their early 20s through their 50s, account for the bulk of suicides." You can learn more about this work on the Construction Industry Alliance for Suicide Prevention website. At the top of the show, I share a 2020 study on mining safety, which shows that supervisor commitment to safety resulted in higher self-efficacy, optimism, hope, resilience, safety compliance, & safety participation. Rob mentions The Thin Book of Trust and the 4 tenets of trust: sincerity, reliability, competence, and care. In addition, Rob shares the following, which I love: "As you grow as a person, your values will change. Don't judge yourself for that. That's part of the process." 

Charles Feltman, author of The Thin Book of Trust  sits down with Joe and explains how trust is a competency that can be learned, improved, and practiced regularly. They also discuss Charles' four assessment domains of trust (care, sincerity, reliability, and competence) and why understanding these domains is necessary for leaders to increase team cohesion and effectiveness.  

The Thin Book of Trust an Essential Primer for Building Trust at Work  Introduction: Charles Feltman is the founder of Insight Coaching based in California where his work concentrates on two main areas: Coaching Individuals and Teams and developing Leadership Team & Leadership Development Programs. Charles completed his coach training program with Newfield in Colorado. He holds a BA in Psychology from U.C. Santa Barbara and a Master's in organisation development & communication from the University of Southern California. Charles is also an author. He has written a book on Trust called The Thin Book of Trust ; an essential primer for building trust at work.        Podcast Episode Summary Charles Feltman illuminates the four distinctions of Trust that comprises his framework, working with Leaders, Teams and Individuals. The episode discusses how trust is eroded, the many strategies that are deployed on teams and in organisations when trust is absent and how to rebuild trust effectively.  Points made over the episode Charles discovered the subject of Trust early on in his college years when he was often asked to mediate issues on campus So many issues he entertained at work had something to do with Trust.  When he launched his own Consulting and Coaching Business clients often came with issues where trust was often problematic.  His coach training program at Newfield introduced him to 3 distinctions of Trust; Sincerity, Reliability and Competence and even then he felt something was missing Charles stumbled on the academic literature pertaining to trust and there he found the term “benevolence” He added Care as his final distinction for his framework on Trust  People often fail to understand that Trust is an assessment related to our standards with respect to behaviour.  People often fail to communicate their standards for behaviour and immediately assume the other as untrustworthy. Communication is missing  We tend to operate with an on/off switch when it comes to determining whether someone is trustworthy.  Sometimes we are in the land of gradation with Trust and we are suspicious of its absence. Then we tend to look for all the ways our suspicion can be confirmed. This is called confirmation bias  “Trust is defined as choosing to risk making something you value vulnerable to another person's actions” Charles Feltman Trust is behaviour laden. The Academic World had a very complicated definition that Charles made more accessible  “We are never so vulnerable then when we trust someone and paradoxically if we cannot trust neither can we find love or Joy”  Walter Anderson  Love and Joy should be part of everyone's work life and it is the reason Charles works in the arena of Trust  Often the work of Coaching is helping a client be vulnerable to themselves  Wise Trust is choosing to make a wise risk assessment to trust – knowing that an on/off switch does not hold much wisdom   The Four Distinctions of Trust  Care: Is the assessment you have my interest at heart or at the very least we have shared interests and when we care like this we are free to work easily with each other. The most important behaviour associated with care is listening.  Sincerity: Is the assessment you are honest and integral in your actions. Every interaction is an opportunity to build or damage trust. The assessment of sincerity is that I trust your intentions and know that you are open and honest with me not simply in terms of your logic but emotionally as well Reliability: Is the assessment that I can trust your commitments. I can trust the strength of your commitment. Reliability is the domain that is often most problematic on teams  Competence: Is the assessment that you have the capacity, skill and knowledge to do what you say you will do. This domain has a lot to do with standards and getting really clear on our respective standards often limits the speed by which we race to mistrust.    We often collapse the four distinctions of trust and simply rush to mistrust.  Whilst there is a huge degree of interdependence between the four distinctions it is helpful to take them apart first to really become familiar with the distinctions Distrust is often talked about more on teams than trust. Teams need to have the conversations about trust  If teams engage in trust conversations to understand the difference between assessments and assertions mileage can be made  If the Leader is deemed the person who is creating distrust on the Team, Charles will coach the leader before he works with the team  Trust is a precondition for Psychological safety and for belonging.  Working through a complex issue requires of teams to be uncomfortable but if the team doesn't feel safe it will likely not show up fully and engage in strategies for protection, strategies like resistance, avoiding, arguing, ignoring or direct attack  As a Leader and member on a team is important to become aware. Notice if we are engaging in confirmation bias.  Distrust uses the same brain structure, circuitry, biochemistry associated with the Fight/Flight/Freeze patterns. As human we have to learn to manage our knee Jerk reactive patterns  Curiously both networks, The Trust Network and Distrust Network in the brain can operate simultaneously. By paying attention we can deploy wise trust  Remember Trust is a two way street. It is not an off/on switch. It can be built and rebuilt through intentional conversations.    The Resources shared  The Thin Book of Trust: an essential primer for building trust at work available at www.landtoninfo.co.uk 

This solo episode of the Champions 101 Culture & Leadership Podcast, hosted by Travis Daugherty, focuses on one of the fundamental and foundational elements of great leadership and of strong, healthy cultures: trust. We'll take a deep dive into why building trust is so difficult, why it's so important, and what it requires from us. The truth is, we can't do some of our most important and most necessary work as leaders if we haven't earned the trust of our followers and chosen to trust them some in return. This episode will challenge and encourage you to do both more effectively. Books mentioned in this episode: Dare to Lead by Brene Brown, The Thin Book of Trust by Charles Feltman FASTDRAW | Use code PLAYPACK15 to get 15% of any FastDraw and Fastscout Products. KLIPDRAW | Get a 10% discount right now. KlipDraw Motion, reveal the game today.Use Promo Code: zjxWKgnv0w

Description: This week I am speaking with my two friends Ryan Rhoten and Andy Foote. Ryan is a brand specialist with CareerBrand and Andy is an Advanced LinkedIn Strategy coach with LinkedInInsights.com.  Together they are the co-authors of the book LinkedIn Made Simple – Fat Strategies in a Thin Book. I have had both Ryan and Andy on the podcast previously. Ryan in episode 42 and Andy in episode 191. This will be a bit of a long episode and I thought about cutting out some of the dialogue but there is so much good material here that I did not want to cut out anything. This episode is sponsored by Career Pivot. Check out the Career Pivot Community. Make sure and pick up my latest book, Repurpose Your Career: A Practical Guide for the 2nd Half of Life Third Edition. For the full show notes click here.

Tatsuhiko Miyagawa さんをゲストに迎えて、Podcast、キャリア、昔のネットサービス、大洋ホエールズ、好きな本・漫画などについて話しました。 Rebuild - Podcast by Tatsuhiko Miyagawa https://rebuild.fm/ 「ソーシャルソフトウェアが2005年の鍵に」Bulkfeedsの宮川達彦氏 https://bb.watch.impress.co.jp/cda/blogrelay/8398.html Rebuild: 230: Debugging On The Beach (naan) https://rebuild.fm/230/ Rebuild: 134: Everything Becomes N (N, hak) https://rebuild.fm/134/ Rebuild: 113: My Dad Is A YouTuber (N) https://rebuild.fm/113/ だんごゆっけの平和な話 : #011 - どこまでがコロッケ？ https://dandyfm.tumblr.com/post/105423442360/011 20年ぶり優勝を目指すベイスターズ。今こそ「1998年」の戦う姿勢に学べ https://number.bunshun.jp/articles/-/830333 Rustとは - Mozilla | MDN https://developer.mozilla.org/ja/docs/Mozilla/Rust 三体 | 劉 慈欣 Kindleストア https://amzn.to/2XFGi0N 息吹 | テッド チャン Kindleストア https://amzn.to/3oJzISY 人間たちの話 | 柞刈 湯葉 Kindleストア https://amzn.to/3oX830E AIの遺電子 | 山田胡瓜 Kindleストア https://amzn.to/3nNzSHs バーナード嬢曰く。 | 施川 ユウキ Kindleストア https://amzn.to/3nMujJr １日外出録ハンチョウ | 福本伸行 Kindleストア https://amzn.to/3idCDAC Rebuild: Aftershow 172: Thin Book (hak) https://rebuild.fm/172a/ Rebuild: Supporter https://rebuild.fm/supporter/

Our nation experienced a domestic terrorist attack this past week on the Capitol in Washington DC. What is it that allows us to get to the point when things that like seem to happen "to" us? Accountability seems to be lacking in our world. Join me for this conversation about naming the elephant in the room when we need to have fierce leadership dialogues. There is a distinction between motivation and inspiration, and it might create better relationships if we really own that distinction. Today I mention the book "The Thin Book of Naming Elephants" and also "QBQ."

DKI EPISODE 14: APPRECIATIVE LIVING Appreciative living …I like to refer to is appreciative living as living the sweet life. No matter where you are whether you're driving right now or just kicking back at the end of your day or you're kicking off your morning, I am so glad that you're here to join us today. I want to share appreciative living with you.  I am certified as the appreciative inquiry facilitator. I want to tell you a little bit more about the process and what it means to me and how it can apply to your life, in your business, and to your organization. Appreciate is a verb; it means “to recognize the quality significance or magnitude of - appreciating their freedom. The second definition I found on dictionary.com is “to be fully aware of or sensitive to; realize –I appreciate your problems.” The third definition is to be thankful or show gratitude for – I appreciate your help.” According to David Cooperrider (the Father of Appreciative Inquiry) and Diane Whitney, and The Change Handbook, “Appreciative Inquiry is the cooperative search for the best in people and their organizations, and the world around them. It involves systematic discovery of what gives the system “life” and when it's most effective and capable of economic, ecological, and human terms. Appreciative Inquiry (also known as AI) involves the art and practice of asking questions that strengthen the system's capacity to heightened positive potential. It mobilizes inquiry through crafting “unconditional positive questions” often involving hundreds and sometimes thousands of people.” It is a very powerful approach to shifting the way people think about things the questions they ask. During my practicum, one of my greatest learnings was that when people complain about a situation. This is an opportunity to take a step back. What I learned - you know these people are still complaining about this process and you try to explain it to them. It was not the process that was the issue it was how they felt about their environment and how the organization was approaching things. I went back to my trainers, I learned that when people are complaining about something we take a step back and re-frame the question so that they understand it's a positive question. Allow them to vent for the moment and then say, “I can see that you have a vision of what the ideal would look like; I would love for you to tell me more.” You can you lose their complaint and re-frame it into an unconditional positive question so they can share with you what they see what is the vision that they see as possible.  You might have some extra fruit some labor. Appreciative Inquiry is not a traditional approach. “The traditional approach to change is to look for a problem, do a diagnosis, and find a solution. The primary focus is not on what is wrong or broken; since we look for problems; we find them. By paying attention to problems, we emphasize and amplify them.”– Sue Hammond, The Thin Book of Appreciative Inquiry Whatever you focus on expands; your primary focus should be what is working. What I love about Appreciating Inquiry, it allows you to really think about the possibilities. Our next podcast is actually talking about imagining the possibilities. What you focus on you get more of, so it really important to think about what it is that you want. What are the best experiences you have had in your life so far? With Appreciative Living, the belief is that we do not just experience reality that we create that reality through our conversations with people, the way we think, and how we interact with others. Think about your interactions, you helped create those experiences. If you're experiencing tension, you can also create a way to have greater peace in your life by approaching it and finding out some of those assumptions that you're making. It easier to ask someone if your perception is correct than letting something gnaw at you for a couple days.