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Joining Jessica Neal today is the CEO of Milo's Tea, Tricia Wallwork. Together they dive into what makes the “79 year old Start Up” culture thrive and why having the founders mindset when taking over the family business can lead to success. Find out more about Tricia and the Milo's Tea story here!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Economist's Andrew Palmer asks how companies motivate employees to do their best work. He hears from Patty McCord, Netflix's former head of HR, and Zeynep Ton, author of "The Case for Good Jobs". Sir John Timpson, a British retail boss, preaches the virtues of "upside down management". And Andrew learns how to write a good purpose statement.Boss Class season one is free for a limited time. Season two will appear weekly starting May 12th. To hear new episodes, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you're already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account. Hosted on Acast. See acast.com/privacy for more information.
The Economist's Andrew Palmer asks how companies motivate employees to do their best work. He hears from Patty McCord, Netflix's former head of HR, and Zeynep Ton, author of "The Case for Good Jobs". Sir John Timpson, a British retail boss, preaches the virtues of "upside down management". And Andrew learns how to write a good purpose statement.Boss Class season one is free for a limited time. Season two will appear weekly starting May 12th. To hear new episodes, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you're already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
Patty and Jessica dive straight into your Career Confessions and explore your questions and problems! From changes in work life balance to knowing when to retire to who should be buying who coffee, they get into it all! Do you have a workplace dilemma, anecdote or story to share with the show? You can submit your career confession or question with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Joining Jessica and Patty this week is Professor of Business and Public policy at University of Oxford's Blavatnik School of Government- Karthik Ramanna. Together they delve into the challenges leaders are facing in a polarized world and how to build the trust that empowers your teams.Find out more about Karthik and The Age Of Outrage here.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Apparently 55 million meetings are held in the US every day, and Steven Rogelberg is out to change that. Today he gives up some of his own time to join Jessica and Patty, and help you manage yours better. Steven says: rework your agendas; consider who really needs to be in the room; and don't skip your 1-to-1s. Suddenly your calendar looks a lot clearer, and your workforce will be more productive and more engaged. Find out more about Steven and his book, here.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. This episode was produced by Megan Hayward, and edited by Maria Passingham. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Art school isn't the typical starting point for a tech industry leader, but for Jessica Neal, former Chief Talent Officer at Netflix, it was the first step in an extraordinary career. In this episode, Jessica shares how she transitioned from an aspiring artist to headhunter to leading Netflix's talent strategy during its explosive growth. Jessica emphasizes the critical importance of providing clear direction and context when it comes to leadership. “If you don't give the right context and your team isn't doing well, guess whose fault it is? Yours.” Jessica doesn't sugar coat the reality of what it takes to lead well and effectively today. Empower your teams? What does empower mean? How about let people do their work and get rid of bureaucracy? Jessica provides a masterclass in adaptability and strategic thinking. She reveals how Netflix's unique culture of “freedom and responsibility” shaped its success and how she implemented the “context, not control” philosophy to empower teams. As a current venture partner at TCV, board member for cutting-edge companies, and co-host of the TruthWorks podcast, Jessica offers invaluable insights on: Identifying and nurturing top talent in high-growth environments Creating a culture of clarity and context to drive business success Evolving HR practices to meet the demands of modern, global workforces Navigating the complexities of DEI initiatives in today's political climate The future of work and how leaders can prepare for ongoing changes Guest Resources: TCV TruthWorks Podcast LinkedIn Instagram About Jessica: Jessica Neal is a seasoned talent and human resources executive who has made significant contributions to some of the most innovative companies in the tech industry. Currently serving as a Venture Partner at TCV (Technology Crossover Ventures), a leading growth equity firm, Jessica brings her extensive experience in talent management and organizational culture to help scale high-growth companies. Jessica's career journey is as unconventional as it is impressive. She began her professional life as an artist, earning a BFA in Fine Arts from the School of Visual Arts in New York City. Her path took an unexpected turn when she discovered her talent for identifying and nurturing top- tier talent in the tech industry. Jessica is perhaps best known for her transformative work at Netflix, where she spent over 11 years across two tenures. As Chief Talent Officer (CHRO), she played a pivotal role in shaping Netflix's renowned culture during its explosive growth from a DVD-by-mail service to the world's leading streaming entertainment company. Under her leadership, Netflix's workforce expanded from 250 to over 10,000 employees globally. Between her stints at Netflix, Jessica held key leadership positions at other innovative companies. She served as Chief People Officer at Scopely, a mobile gaming company, and as Vice President of Talent at Coursera, an online education platform. These experiences further honed her skills in building and scaling teams in fast-paced, high-growth environments. Today, Jessica leverages her expertise as a board member for several companies, including JFrog, a DevOps platform, and Public.com, a social investing platform. Her board service allows her to share her insights on talent strategy, organizational culture, and scaling operations with the next generation of tech leaders. Jessica is also passionate about sharing her knowledge and experiences with a broader audience. She co-hosts the “TruthWorks” podcast with Patty McCord, where they explore pressing issues affecting the modern workplace, from AI and mental health to layoffs and toxic cultures. Known for her candid approach and deep understanding of what makes great companies tick, Jessica Neal continues to be a influential voice in reshaping how we think about work, talent, and organizational culture in the 21st century. Connect with Laurie McGraw – Inspiring Women: Podcast YouTube Instagram Linkedin
Joining Patty and Jessica this week is Behavioral economist and Harvard Professor Iris Bohnet. In this episode they dive into the behavioral economics that can drive workplace gender equity. They also discuss the power of data-driven decisions, and how to design fairer workplaces. Iris also shares some surprising research on performance evaluations, self-assessments, and the persistent gender pay gap... Find out more about Iris and her latest book, Make Work Fair, here. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Join Patty and Jessica as they look back on the year and some of their favorite episodes.Featuring: Innovation at the Largest Scale with Donna MorrisThe Company You Keep with Ted SarandosTransparency in Practice with Kara SwisherSelf-Reflections On Growth with Nirav ToliaAI: The Secret to Skill Building with Matt BeaneInvesting In The Next Generation with Sachin ShivaramMinimize Distraction and Maximize Results with Richard E. CytowicBeing a Power Mom with Joann LublinWhat's been your favourite episode? If there's a guest you'd love us to chat to, a topic you want covered, or you have a career confession of your own to submit, get in touch with the show here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Former Google Executive Jenny Wood joins Patty McCord and Jessica Neal on this week's episode to dive into the fears, ambitions and pitfalls of getting the career you want. Find out more about her book, Wild Courage, here. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Anish Batlaw, Global Head of Talent at General Atlantic and Co-Author of Talent: The Market Cap Multiplier, joins Jessica this week to dive into the importance of talent density, its impact on the bottom line, and why the right CEO makes all the difference. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Elevate Podcast welcomes back prior guest Patty McCord. Patty is the former Chief Talent Officer at Netflix, where she developed a truly revolutionary company culture and became one of the world's leading experts on culture. She also authored the now famous “Netflix culture deck” which has been seen by millions and Sheryl Sandberg called “the most important document to ever come out of Silicon Valley.” Patty is also a sought-after speaker and the author of Powerful: Building a Culture of Freedom and Responsibility. Patty joined host Robert Glazer on Elevate to discuss misconceptions about company culture, cultural changes in the tech world, and how to have difficult conversations at work. Learn more about your ad choices. Visit megaphone.fm/adchoices
Join Patty McCord and Jessica Neal as they discuss what Diversity, Equity and Inclusion actually means in the workforce. They share their own experiences on the evolution of DEI efforts and the impact on both business and the customer. You can listen to their episode with Vernā Myers, here. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week Christian Muntean- a Master Coach, Certified Exit Planning Advisor and author of the book Train to Lead, joins Patty and Jessica to discuss how individuals and organizations can foster effective leadership at all levels. They dive into how to grow as a leader, especially if it doesn't come naturally… Find out more about Christian and Train to Lead here.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. This episode was produced by Megan Hayward, and edited by Ali Sirois. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
William Vanderbloemen, founder and CEO of Vanderbloemen Search Group, joins Patty and Jessica this week to talk all about the soft skills that make you the most desirable candidate in the room. They also delve into the importance of culture in hiring, the evolution of executive search, and the significance of values in nonprofit leadership.Find out more about William, and his book Be The Unicorn here.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Joining Jessica and Patty this week is global thought leader, executive coach and author, Michael Bungay Stanier. They dive into what it means to be a good coach, the importance of curiosity, and how to tame your inner advice monster. Find out more about Michael and The Coaching Habit, here. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week Patty McCord and Jessica Neal are joined by author and Professor of Human Behavior, Melody Wilding. Together they dive into the importance of understanding, and utilising, human behavior in the workplace. Discover insights into team dynamics, promotion strategies and building rapport. Find out more about Melody Wilding and her latest book, Managing Up, here.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Chief Human Resources Officer at L'Oréal USA, Stephanie Kramer joins Patty and Jessica this week to talk about her unconventional journey into HR, emphasizing the importance of communication, community, and identity. They also explore the impact parenthood can have on your career as Stephanie shares insights from her book, "Carry Strong," about navigating pregnancy mid-career and maintaining a work-life balance. Find out more about Stephanie's book Carry Strong here. Listen to the Bob Sutton episode here.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week Patty and Jessica are joined by serial entrepreneur, Robert Glazer, the founder and CEO of global performance marketing agency, Acceleration Partners and author of Rethinking Two Weeks Notice. They break down the faults of a standard notice period and explore new ways in which both employees and employers can benefit when transitioning out of the company.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Joining Patty McCord and Jessica Neal today is computational social scientist, author and Associate Professor of Business at Columbia Business School, Sandra Matz. Listen in as they delve into the intricacies of negotiation and the importance of building trust and fostering collaboration. Sandra also shares practical advice on navigating promotions and team dynamics, and how AI can be used as a tool for those conversations. Find out more about Mindmasters here.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Neurology professor Richard E. Cytowic joins Patty and Jessica to discuss the impact of technology on society and the workplace. The conversation addresses balancing focus and social interaction, the need for downtime, and fostering diverse thinking. They also discuss managing work-related anxiety and reducing screen-induced distractions to enhance workforce performance.Find out more about Richard, and his work here.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What are the top books that every legal leader needs to read to succeed in the new year? At the close of each episode, Tyler asks our guests what book they would recommend to our audience, and we're kicking off 2025 with this year's list of must-read books that you need to check out. Listen to hear titles that these CEOs, start-up founders, and GCs can't live without. Read detailed summary: https://www.spotdraft.com/podcast/episode-75 Topics: Introduction: 0:00 Joe Green, Chief Innovation Officer Gunderson Dettmer, recommends Leading Professionals: Power, Politics, and Prima Donnas by Laura Empson: 0:42 Rachel Olchowka, General Counsel & Chief People Officer at Fetch recommends Powerful: Building a Culture of Freedom and Responsibility by Patty McCord: 1:34 Dan Haley, General Counsel at Guild Education recommends Helping Your Business Win by Gene Kim, Kevin Behr, George Spafford: 2:39 Chelsea Grayson, Managing Partner at Pivot, recommends Quench Your Own Thirst: Business Lessons Learned Over a Beer or Two by Jim Koch: 5:51Aaron Gregory, CEO of Upwardly, recommends The Right It: Why So Many Ideas Fail and How to Make Sure Yours Succeed by Alberto Savoia: 7:38Jasmine Singh, General Counsel at Ironclad, recommends The Practice of Groundedness: A Transformative Path to Success That Feeds--Not Crushes--Your Soul by Brad Stulberg: 10:03Sean West, Co-Founder of Hence Technologies, recommends The Coming Wave: Technology, Power, and the Twenty-first Century's Greatest Dilemma by Michael Bhaskar and Mustafa Suleyman: 12:56Jules Polonetsky, CEO of Future of Privacy, recommends: Privacy Is Hard and Seven Other Myths by JH Hoepman: 14:17Heath Tarbert, Chief Legal Officer at Circle, recommends The Enchiridion of Epictetus: 14:57Matt Tanielian, Co-Founder of Franklin Square Group, recommends How to Talk Dirty and Influence People: An Autobiography by Lenny Bruce: 16:21Connect with us: Tyler Finn - https://www.linkedin.com/in/tylerhfinn SpotDraft - https://www.linkedin.com/company/spotdraft SpotDraft is a leading contract lifecycle management platform that solves your end-to-end contract management issues. Visit https://www.spotdraft.com to learn more.
In this episode of Grow a Small Business, host Troy Trewin interviews Helen Paas and Helen Maidre, the founders of H2 Resolve, a consultancy based in Estonia. They share their innovative approach to scaling businesses, avoiding over-hiring, and leveraging automation for efficiency. With a unique blend of expertise, they provide tailored solutions to help companies achieve sustainable growth. Listen in to gain valuable insights from their inspiring journey. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Helen Paas and Helen Maidre, the hardest thing in growing a small business is starting. They emphasize that taking the initial leap requires embracing uncertainty and stepping out of the safety of a stable environment, which can be daunting. What's your favourite business book that has helped you the most? Helen Paas's favorite business book is "Powerful" by Patty McCord, which provides insights into building effective workplace cultures. Helen Maidre finds inspiration in "Meditations" by Marcus Aurelius, a timeless guide to leadership and personal resilience. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Helen Paas and Helen Maidre suggest focusing on specific topics of interest rather than following particular podcasts. They recommend delving into topics relevant to your business growth and exploring targeted resources. For professional tools, they emphasize moving to structured email tools like Zendesk or Intercom for customer communication, which offer better insights and scalability compared to general platforms like Gmail. What tool or resource would you recommend to grow a small business? Helen Paas and Helen Maidre did not specifically recommend any particular podcasts or online learning resources but emphasized a practical and focused approach to learning. Helen Maidre prefers diving into specific topics of interest rather than following particular podcasts, while Helen Paas has shifted her focus from consuming content to creating it, which helps her process ideas more effectively. They also highlighted their website, h2resolve.com, which offers free resources and blog posts about tools and strategies for small business growth, encouraging users to reach out with questions to tailor future content. What advice would you give yourself on day one of starting out in business? Helen Paas and Helen Maidre emphasized two essential pieces of advice they would give themselves on day one of starting a business: first, to seek help faster rather than trying to do everything alone, as leveraging support and expertise can streamline growth and reduce challenges; and second, to practice patience, understanding that success takes time and consistent effort to achieve. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Make your product so good that your customers don't need to contact you — Helen Paas and Helen Maidre Hire for brains, not just hands, to maximize potential — Helen Paas and Helen Maidre Learn to say no to the wrong clients, even if the money is tempting — Helen Paas and Helen Maidre
TruthWorks is taking a little break over the festive period- we'll be back in the New Year with more great conversations! In the meantime, here's one of our fave episodes you might have missed! Known for her edgy reporting and compelling background, Kara Swisher joins Patty and Jessica to talk about her new book “Burn Book: A Tech Love Story.” They dive into her journey to becoming an acclaimed tech reporter, what makes a good CEO and which tech giants have made it into her burn book. You won't want to miss the juicy anecdotes and the truth Kara is always willing to share. Burn Book: A Tech Love StoryDo you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward and Mik Finnegan. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
TruthWorks is taking a little break over the festive period- we'll be back in the New Year with more great conversations! In the meantime, here's one of our fave episodes you might have missed! This week hosts Patty McCord and Jessica Neal are joined by inclusion strategist and cultural innovator Vernā Myers. Vernā shares her expertise when it comes to cultural diversity, inclusion, and equity in the workplace. Tune in as they discuss the adaptations and strategies they've implemented over the years. Find out more about Vernā and their training here!Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Joining Jessica today is Executive Vice President at Transcarent and Host of the Inspiring Women Podcast, Laurie McGraw. Listen in as they delve into the challenges women face in leadership roles, and the importance of self-advocacy, as well as Laurie's journey in healthcare, and her top tips for gaining confidence in the boardroom.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
As we head into 2025, we're looking back on our most popular episodes of 2024. This episode was originally published on June 17, 2024. How do the best founders build exceptional teams? Learn how a practical approach to HR can transform the culture at your startup. In this episode, Patty McCord, former Chief Talent Officer at Netflix and author of 'Powerful: Building a Culture of Freedom and Responsibility,' shares her wisdom on fostering a high-performance culture. Patty, Yaniv and Chris discuss: Finders Keepers: How the Netflix 'keeper test' can help you hire appropriately for the current stage of your startup. All Groan Ups Here: How treating employees as adults and providing honest feedback can strengthen your workplace. Vanishing Acts: Why eliminating 'HR theater' serves everyone in the long run. This is a long episode, but worth every minute of your time. Don't miss it! The Pact Honour The Startup Podcast Pact! If you have listened to TSP and gotten value from it, please: Follow, rate, and review us in your listening app Subscribe to the TSP Mailing List at https://thestartuppodcast.beehiiv.com/subscribe Secure your official TSP merchandise at https://shop.tsp.show/ Follow us on YouTube at https://www.youtube.com/@startup-podcast Give us a public shout-out on LinkedIn or anywhere you have a social media following Key links The Startup Podcast is sponsored by Trilligent. Trilligent is your startup's one-stop-shop for regulatory, PR, and international expansion advisory. Their unique startup-friendly offering is essential for any startup looking to go beyond their home shores or deal with complex regulatory environments. Go to https://trilligent.com and book a call with their COO Laura to learn more – tell her we sent you! The Startup Podcast is also sponsored by Vanta. Vanta helps businesses get and stay compliant by automating up to 90% of the work for the most in demand compliance frameworks. With over 200 integrations, you can easily monitor and secure the tools your business relies on. For a limited-time offer of US$1,000 off, go to www.vanta.com/tsp. Get your question in for our next Q&A episode: https://forms.gle/NZzgNWVLiFmwvFA2A The Startup Podcast website: https://tsp.show Learn more about Chris and Yaniv Work 1:1 with Chris: http://chrissaad.com/advisory/ Follow Chris on Linkedin: https://www.linkedin.com/in/chrissaad/ Follow Yaniv on Linkedin: https://www.linkedin.com/in/ybernstein/ Credits Editor: Justin McArthur Intro Voice: Jeremiah Owyang
Joining Jessica and Patty today is global thought leader, futurist and bestselling author Ravin Jesuthasan. They discuss the evolving landscape of work, how HR has transformed and how you should invest in and upskill the workforce you already have. Find out more about his book The Skills-Powered Organization: The Journey to the Next Generation Enterprise here.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Patty and Jessica dive straight into your Career Confessions and explore some listener problems; from changes in work/life balance to knowing when to retire, to who should be buying who coffee, they get into it all! Want to share your story for our next episode? You can submit a confession or question with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
How do you develop trust between you and your team? Joining Patty and Jessica today is Charles Feltman, an executive coach, consultant, and bestselling author of the business classic The Thin Book of Trust. Together they explore the different domains of trust-building, and how transparency and communication are key to creating a strong, collaborative environment. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
CEO Sachin Shivaram shares his experiences in supporting working parents, and why leaders should focus on the impact workplace benefits can have on children and the wider community. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Nextdoor's Nirav Tolia joins Patty and Jessica this week to share his journey as a serial entrepreneur, reflecting on the challenges of leadership. They discuss the importance of personal growth, resilience, and learning from failure, along with the role of teamwork and vulnerability. They also reflect on treating company culture like a product that needs ongoing care and attention.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Ready to turn your real estate team into a powerhouse? In today's episode, we're diving deep with Alex Kutsishin, co-founder of Fuel, on how to build and lead a team where every member performs at their peak. Discover practical strategies to enhance your team's effectiveness and create a winning culture in real estate.Episode OverviewIn this episode, we explore the top strategies for Developing Real Estate Teams That Thrive with guest Alex Kutsishin, co-founder of Fuel. Together, we dive into key leadership insights on boosting team performance, maintaining high standards, and recognizing when it's time to elevate—or replace—team members. Alex shares actionable tips on measuring team progress, creating high-impact learning experiences, and fostering an environment that encourages growth for each member. We also discuss how to inspire a results-oriented mindset while maintaining a balanced, healthy work atmosphere. From self-improvement to performance-based analytics, this episode equips real estate professionals with the tools needed to create unstoppable teams. Whether you're a seasoned broker or building your first team, this conversation will give you the edge to lead with impact and purpose.Key TakeawaysElevate Team Standards ConsistentlyAlex emphasizes that successful teams continuously raise standards to ensure every team member performs at their best. Leaders should seek 95% of the team to meet 100% of expectations, with standards evolving as the team excels.Shift to a Talent-Development MindsetTransitioning from personal performance to team-focused leadership requires viewing every interaction as a chance to develop talent. Alex shares practical ways leaders can enhance each member's skills and build a culture of continuous improvement.Autonomy and Accountability in PerformanceFuel's platform encourages autonomy by allowing members to engage in personalized courses while maintaining accountability. Leaders can track growth and address specific areas for improvement, making training impactful and personalized.Focus on Performance Over KnowledgeMoving beyond conventional training, Fuel's approach emphasizes practicing skills rather than just understanding concepts. By encouraging team members to apply what they've learned, they're better prepared for real-world success.The Journey is the GoalBoth Alex and Mike discuss the importance of viewing progress as a continuous journey. By celebrating small wins and pushing through challenges, real estate professionals can stay motivated, avoid burnout, and keep their teams energized for the long term.Guest BioAlex Kutsishin is a seasoned entrepreneur and co-founder of Fuel, a leading platform in personal and professional development designed to build high-performance teams. With a background that spans launching ten diverse businesses, Alex brings a wealth of knowledge in team-building, leadership, and innovative training approaches. His commitment to developing teams through hands-on practice and performance analytics has made Fuel a go-to resource for companies worldwide. Alex's insights inspire leaders to redefine team standards and build a culture where every member thrives.ResourcesFor additional insights and tools mentioned in this episode, check out the following resources:Fuel Personal & Professional Development Platform – Dive into a range of performance-enhancing courses and tools: https://www.myfuel.io/Patty McCord's Article on Building Teams Like Sports – Insight into building strong, talent-focused teams:
Wistia's Chris Savage joins Jessica this week to share what he's learned about leading, particularly in the wake of saying ‘no' to an acquisition. He talks transparency, modeling your behavior and attitude, and he and Jessica bond over lather-rinse-repeat communication.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. This episode was produced by Megan Hayward, and edited by Maria Passingham. . Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
VC Bill Gurley joins Jessica and Patty to dissect the models of compensation, performance bonuses, and so-called ‘best practices' that need a re-work. The three discuss the problems with simply copying the tech giants, and encouraging young entrepreneurs to think independently and with first principles at the core.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. This episode was produced by Megan Hayward, and edited by Maria Passingham. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Author of Doing To Done, Mike Williams joins Jessica today to talk about the effects of overwhelm, and how we can re-find purpose and clarity in our roles, tasks, and minds. Mike calls out the importance of making and keeping commitments to ourselves and others for accountability and success. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. This episode was produced by Megan Hayward, and edited by Maria Passingham. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Joining Patty and Jessica today is Sharon McMahon “America's Government Teacher” and author of The Small and The Mighty. This episode delves into how to navigate political discussions in personal and professional settings, setting boundaries in the workplace, and the importance of civility during contentious times. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Joining Jessica today are former Marketing Executives now Co-Founders Maya Watson and Lexi Nistia. They talk about how the lessons they learned from their experiences at companies like Netflix and Clubhouse, have shaped their leadership approach, fostering an environment where people can excel and succeed.Find out more about their new social app Why?! here.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week on Upstream, former Netflix HR executive Patty McCord sits down with Nolan Church and Kelli Dragovich to dive deep into the creation and impact of Netflix's renowned culture deck, hailed as a pivotal document in Silicon Valley. Patty shares the evolution of the deck over 10 years with Netflix's management team, the challenges of scaling a rapidly growing company, and the importance of building high-performance teams. They discuss the intricacies of leadership, feedback, and the evolving workplace culture, post-pandemic. Patty also offers a candid look at HR's role in nurturing dynamic work environments. —
Joining Jessica today is author and journalist Joann Lublin. Juggling a high-powered career and family life can be a struggle- listen in on how Joann pioneered getting the balance right both in her marriage and at The Wall Street Journal, and how to advocate for yourself in the workplace. For more info about Power Moms and how to order it go to www.joannlublin.comDo you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Career pivoting is a step many are too afraid to take but for Iain Roberts, VP of People at Airbnb, it was a life changing decision. He joins hosts Patty McCord and Jessica Neal to talk about all things culture, HR and how being a former COO translates into the new position. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward and Mik Finnegan. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Getting the right compensation for your work is essential, but it's not always an easy topic to approach. This week join Patty and Jessica as they give a glimpse behind the scenes and answer your questions on getting paid what you should.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward and Mik Finnegan. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Joining hosts Patty McCord and Jessica Neal this week is the founder and CEO of nonprofit global venture capital fund Acumen, Jacqueline Novogratz.Listen in as they discuss the impact of investing in entrepreneurs, and creating meaningful change in the world.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward and Mik Finnegan. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Could you be our next guest? We're on the look out for experts passionate about leadership and work. If you think this is you, drop us an email hello@editaud.io with “TruthWorks” in the subject line! Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Hosts Patty McCord and Jessica Neal are joined by a longtime friend and former colleague Ted Sarandos, Co CEO of Netflix. Through reminiscing, they highlight the value of storytelling in bringing people together and into a shared vision for the company. Join this conversation to feel inspired! Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward and Mik Finnegan. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode hosts Jessica Neal and Patty McCord chat with Steve Dennis, a strategic advisor and an expert in growth and innovation. They discuss the challenges organizations face in adapting to change and fostering a culture of innovation.Find out more about Steve, and his book Leaders Leap hereDo you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward and Mik Finnegan. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Hosts Patty McCord and Jessic Neal are joined by David Aaker, the father of modern branding. As an author, speaker, and Vice Chairman, David has paved the way for branding to evolve into what it is today through his work. Listen in as they dive into what makes a successful brand!Relevant links:Book: Aaker on BrandingBook: The Future of Purpose-Driven Brandingdavidaaker.com Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward and Mik Finnegan. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Joining Jessica Neal and Patty McCord this week is Columbia Business School Professor, Author and one of the world's top management thinkers, Rita McGrath. They discuss the different strategies with which companies and managers can create an innovative work culture.Find out more about Rita and her book, Seeing Around Corners, here.Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward and Mik Finnegan. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Your favorite hosts are back again to talk all things hiring. Patty and Jessica discuss their hiring philosophies, give insight into how to build a successful team, and dispel myths about best practices. Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward and Mik Finnegan. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Too often our tech companies are fearful of creativity in innovation. Jessica Neal and Patty McCord are joined by Ann Jacoby, author of Born to Create. They discuss the role of creativity in leadership, how to foster a culture that supports innovation, and the crucial need for safe environments where employees feel empowered to speak up. Tune in to learn actionable strategies for transforming organizational culture through creative thinking.annejacoby.com Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward and Mik Finnegan. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.