Nine To Thrive HR

In this episode of Nine to Thrive HR, host Cindi Koetzle chats with Dr. Steven Stein, renowned clinical psychologist and founder of Multi-Health Systems (MHS). Steve was an early adopter of the power of emotional intelligence and has since been involved in the conversation about the intersection of emotional intelligence and psychological hardiness in the workplace. As they explore hardiness, the level of mental resilience when faced with stress, they discuss the learnable ability to manage emotions and grow through stress — using the "3 Cs" of Challenge, Control, and Commitment — leads to stronger leadership and healthier teams. A fascinating listen for HR practitioners, leaders, and team members looking to build healthy resilience.

As big brands pull back on DEI&B, small and midsize businesses are stepping up. In this episode, Opal Wagnac shares why DEI&B is more than a trend — it's a business necessity. She explores how SMBs are uniquely positioned to lead with inclusion, close the gender gap, and create workplaces where everyone belongs. From allyship to the bottom-line benefits of belonging, this conversation offers real insights for HR leaders navigating today's evolving workforce.

In this episode of Nine to Thrive HR, host Cindi Koetzle is joined by Seth Turner, Founder and Senior Advisor at AbsenceSoft, to explore the growing complexities of leave and accommodation in the workplace. They break down the biggest insights from our 2025 State of Leave and Accommodations Report, based on a survey of 2,400 employees and HR managers. Leave requests are rising, increased demand for mental health support is a growing factor, and compliance remains a challenge—so what does this mean for HR? We'll share findings leading to why leave and accommodations requests are increasing, how employers can balance compliance with employee support, and the biggest FMLA mistakes to avoid. Plus, we'll explore the importance of manager training and how technology can streamline processes while preserving a positive employee experience.

In this episode of Nine to Thrive HR, host Cindi Koetzle welcomes back Dr. Steve Yacovelli, also known as "The Gay Leadership Dude," for a thought-provoking discussion on the evolving landscape of diversity, equity, and inclusion (DEI) in the workplace. With insights backed by data and real-world examples, Steve and Cindi explore the backlash against DEI efforts including potential challenges organizations will face and the unexpected impact of performative allyship. They further the conversation with the business case for inclusive leadership, the shifting generational perspective on workplace belonging and how leaders and allies can continue the drive for meaningful change.

In this episode of Nine to Thrive HR, host Cindi Koetzle sits down with William Warren, Founder and CEO of The Sketch Effect, to explore the power of visual communication in the workplace. From graphic recording to video animation, William discusses how HR professionals and business leaders can revolutionize meetings, training, and collaboration with the art of sketching. He shares how these “doodles” enhance learning, boost engagement and bridge generational gaps. Tune in to discover why visuals are not just about art but about making ideas more memorable, actionable, and emotionally impactful.

In this episode of Nine to Thrive HR, host Cindi Koetzle sits down with Jenni Kovach, Chief People Officer at IGS Energy, and Alissa Durbin, VP of HR, to discuss the evolution of their HR function. They explore how IGS Energy's "People Are Why" (PAW) team has transformed HR from a reactive function into a true strategic partner, leveraging people analytics, holistic employee well-being initiatives, and skills-based hiring. Jenni and Alissa share insights on leadership, compensation transparency, and fostering a culture of conscious capitalism. Don't miss this compelling story of how a well-known energy organization turned their focus on employee engagement into a thriving HR business model and the valuable lessons learned along the way.

In this must listen episode of Nine to Thrive HR, host Cindi Koetzle explores the power of inclusive language with linguistic anthropologist Dr. Suzanne Wertheim. Together, they dive into the hidden biases within everyday speech, the impact of language in workplace culture, and practical strategies for HR professionals to foster more inclusive communication. Dr. Wertheim shares insights from her book, The Inclusive Language Field Guide, shedding light on how small language shifts can lead to big changes in employee experience and organizational success. Tune in for a mind-opening conversation on creating a more respectful and inclusive workplace!

Link to survey report - https://eightfold.ai/2024-talent-survey/ In this episode of Nine to Thrive HR, host Cindi Koetzle welcomes Sachit Kamat, Chief Product Officer at Eightfold AI, to discuss the evolving role of HR in business strategy, talent management, and the integration of AI. They explore insights from Eightfold's recent global survey highlighting challenges such as HR's alignment with business goals and employee perceptions of growth tools. Sachit shares examples of the transformative potential of AI in HR processes, emphasizing responsible implementation and its role in enabling strategic HR partnerships. The episode provides actionable takeaways for HR professionals navigating AI and the future of talent strategies in 2025

In this episode of "Nine to Thrive HR," host Cindi Koetzle welcomes Benjamin McCall, Principal of Focus Consulting, sharing insights from his lifetime career, highlighting the integration of strategic business thinking into Human Resource (HR) practice. The conversation covers key topics such as workforce challenges post-pandemic, the impact of artificial intelligence on employment, and the future of workplace diversity, equity, and inclusion (DEI). They dive into the evolving drift of flexible work arrangements, reskilling, and empathy in leadership. Benjamin concludes the episode by reflecting on the lessons learned in 2024, emphasizing the need for thoughtful, strategic planning in organizational growth.

This episode of Nine to Thrive HR features guest Sarah Devereaux, an HCI faculty, a leadership coach and HR expert, exploring the themes of communication, conflict resolution, and organizational culture. We get real as she discusses the year ahead and a mission to lead with respect and open mindedness, if we should choose to accept it. The discussion highlights the need for clear, respectful conversations, adaptive change management, and fostering environments that prioritize collaboration and innovation. Lastly, Sarah reflects on her experiences moderating HCI's first return to in-person conference in 2024, emphasizing the importance of building lasting connections.

In this episode of Nine to Thrive HR, host Cindi Koetzle discusses menopause in the workplace with guests Cassandra Pratt, CHRO, and Cynthia McEwen, VP of People and DEI at Progyny. The conversation addresses the challenges women face during perimenopause and menopause, including physical, emotional, and professional impacts. The two highlight innovative approaches such as tailored benefits, Employee Resource Groups (ERGs), and cultural initiatives designed to normalize discussions about midlife health and foster inclusivity. The episode underscores the importance of compassion, breaking taboos, and enhancing workplace productivity and morale.

In this episode of Nine to Thrive HR, host Cindi Koetzle interviews Kevin Ring, COO and lead workers' compensation analyst at the Institute of WorkComp Professionals. The discussion centers on strategies for developing effective workers' compensation (WC) programs and the critical role of human resources (HR) in fostering a culture of safety and employee well-being. Ring emphasizes the importance of proactive education, clear communication, and integrating safety culture into broader workplace values. He also outlines best practices, including conditional hiring protocols and post-offer medical evaluations, to mitigate risks and enhance program success. The conversation highlights how HR practitioners can align WC strategies with organizational goals, ultimately improving employee engagement, safety, and profitability. More information from Kevin Ring: IWCP's primary website is WorkCompProfessionals.com and the site for the program we've built specifically for employers is at LockedAndLoadedTraining.com.

In this episode of Nine to Thrive HR, host Cindi Koetzle speaks with retired Lt. Col. Kathy Lowrey Gallowitz, founder of Vanguard Veteran LLC. This episode is a guide for HR leaders seeking to build inclusive environments that champion veteran talent, strengthening both the workforce and community. Kathy shares her mission to help civilian employers recognize the value of veterans' unique skill sets, including adaptability, leadership, and teamwork. She outlines strategies to attract and retain veteran talent, from robust onboarding and mentoring to establishing veteran Employee Resource Groups (ERGs). Kathy also dispels common myths about veterans in the workplace, emphasizing that veteran employees can greatly enhance organizational culture when properly supported.

In this episode of Nine to Thrive HR, host Cindi Koetzle interviews Dr. Mohamed Lazzouni, Chief Technology Officer at Aware, about the integration of biometric technology in HR practices. Dr. Lazzouni provides an accessible breakdown of biometrics, addressing both its applications and ethical considerations, such as consent and privacy. He discusses how biometric data like facial and voice recognition can enhance security and streamline processes like identity verification, onboarding, and credentialing in remote work environments. Emphasizing the technology's accessibility and affordability, Dr. Lazzouni highlights the potential for companies, even smaller or evolving HR departments, to adopt these tools for operational efficiency and to foster employee trust and data security. The conversation wraps up with practical insights on how companies can implement these biometric solutions with ease, thus enhancing security, operational speed, and employee retention.

In this episode of Nine to Thrive HR, host Cindi Koetzle interviews Carol Bowser, a workplace conflict expert and former employment lawyer, to discuss the persistent issue of conflict in the workplace. They explore how conflict often stems from unmet expectations and differences in communication styles, exacerbated by generational shifts and workforce turnover. Bowser emphasizes the importance of addressing conflict through clear communication, fostering trust and respect, and developing conflict resolution skills as core workplace competencies.

In this episode of Nine to Thrive HR, host Cindi Koetzle engages in an insightful conversation with Jenny Neuharth, Director of Talent Centered Transformation at Eightfold AI. Jenny shares her expertise in HR technology, focusing on the evolution of work and the need for organizations to adopt a skills-based approach to talent management. We cite projections from the World Economic Forum about the need to reskill 375 million people by 2025 and the priority this raises for organizations to fulfill this need. Jenny emphasizes that the traditional systems of record, like applicant tracking systems, are static and unable to keep pace with the dynamic nature of human skills. She advocates for the implementation of systems of intelligence to enhance agility and address skills gaps. The episode highlights the critical need for organizations to evolve their talent practices and invest in adaptive HR technologies that can support continuous learning and diversity. The discussion concludes with a call to action for HR professionals to embrace change and lead the transformation needed to prepare for the future of work.

In this episode of Nine to Thrive HR, host Cindi Koetzle welcomes Robert Jordan, Co-Founder and Head of Leadership at InterimExecs, and Author of "Right Leader, Right Time." Robert shares his journey from launching the world's first magazine on "online access" to leading a global matchmaker organization for interim executives. He delves into the importance of understanding leadership styles, emphasizing the four distinct types: Fixer, Artist, Builder, and Strategist. He explains how recognizing and embracing one's leadership style can lead to a more personally fulfilling/successful career and improved team dynamics. As an unexpected add, the conversation touches on the role of AI and unblocking creative potential and enhancing productivity.

In this episode of "Nine to Thrive HR," host Cindi Koetzle welcomes back Celia Fleischaker, Chief Marketing Officer at isolved, to discuss the landscape of employee experience as a kryptonite for employee burnout. The discussion delves into the generational shift in workplace expectations, the importance of personalized employee experiences, and the role of leadership in fostering a positive work environment. The conversation also explores the connection between employee and customer experience, emphasizing the significance of an organization's culture in aligning with its external brand. With nearly a year of insight, Celia reinforces the company's commitment to living its values internally and leveraging HR technology to enhance the employee journey.

In this episode of "Nine to Thrive HR," host Cindi Koetzle welcomes Tricia Binder, co-founder and president of the global art activation agency, Muros. The conversation delves into Tricia's journey from working in consumer-packaged goods to founding Muros, highlighting her passion for workplace dynamics and diversity of thought. Tricia discusses how her experiences with workplace cultures inspired her to create an inclusive and engaging work environment at Muros. She emphasizes the importance of slowing down to maintain quality, foster a positive workplace, and avoid long-term negative impacts. As a unique listening bonus, Tricia also shares insights on how Muros connects brands with artists to create meaningful community connections through art, while also providing artists with a platform to showcase their work. This episode underscores the value of intentionality in building a positive workplace culture and the benefits of taking time to reflect and reset in a fast-paced environment.

In this episode of "Nine to Thrive HR," host Cindi Koetzle engages with Opal Wagnac, Senior VP of Market and Product Strategy at isolved, to discuss the integration of AI in HR practices. A compelling story begins our conversation reaching back to Opal's early journey in the tech industry and her pioneering focus on a retention predictor back in 2012. Opal advocates for the adoption of AI in HR, illustrating how it will enhance efficiency and decision-making. With practical guidance, she encourages HR professionals to leverage AI to focus on tasks that require humanized thinking, while machines handle data processing and consistency. The discussion also touches on the broader implications of AI in the workplace, advocates for a strategy-led integration of technology, and awareness of “Jetson” level employee expectations.

In this episode of "Nine to Thrive HR," host Cindi Koetzle explores the power of professional branding with guest Chellie Phillips, owner of Successfully Ever After. Chellie shares her transformative career journey, highlighting the importance of personal branding, especially after experiencing a career-changing event. She offers practical tips for HR professionals to support employees in developing their personal brands, ultimately benefiting the entire company. Chellie drills into strategies for building a strong professional brand for personal career growth and the link to organizational engagement and retention. Join us for an inspiring conversation about turning challenges into opportunities and the lasting impact of effective personal branding.

In this episode of Nine to Thrive HR, host Cindi Koetzle speaks with Pragya Gupta, Chief Product Officer at isolved. They discuss the vital roles of ASOs (Administrative Service Organizations), PEOs (Professional Employer Organizations), and PSPs (Payroll Service Providers) in HR today. Pragya shares how isolved's HCM SaaS platform supports these organizations with scalable, AI-integrated HR solutions. She emphasizes prioritizing adaptability, seamless integration, and community support to harness a competitive advantage for HR success.

In this episode of Nine to Thrive HR, host Cindi Koetzle welcomes Dr. Carol Parker Walsh, an award-winning executive coach, personal brand strategist, and TEDx speaker. Dr Parker Walsh sets the stage with R. Roosevelt Thomas' powerful, yet simple, story “The Giraffe and the Elephant”. This jump starts further discussion into inclusive leadership/workplace and its significance in fostering an environment of creativity and sustainability. Tune in for actionable and repeatable strategies turning inclusive leadership into organizational success. To continue the conversation with Dr. Parker Walsh, access www.carrollparkerwash.com

In this episode of "Nine to Thrive HR," host Cindi Koetzle chats with Amy Mosher, Chief People Officer at isolved, about redefining DEI&B (Diversity, Equity, Inclusion, and Belonging) “initiatives” while witnessing a greater integration into the fabric of organizational culture. They discuss arming leaders with the why and tools for action, emphasizing its value in employee retention and attraction and the role AI plays in supporting these efforts. Amy shares with us practical tools for HR leaders to maintain their momentum and takes pause to celebrate isolved's success in diversifying its executive team and launching mentorship programs for underrepresented groups.

Join host Cindi Koetzle in this episode of "Nine to Thrive HR" as she dives into the topic of outcomes versus outputs with guest expert Janice Fraser. Janice, a partner and senior strategist at Janice Fraser Consulting, brings her extensive experience in Silicon Valley and beyond to explore the philosophy behind valuing outcomes over plans. Together, they discuss how modern businesses can navigate dynamic environments by orienting honestly towards goals, leveraging the collective intelligence of teams, value outcomes and making durable decisions. Through practical examples and insightful discussions, listeners gain valuable insights into transforming leadership approaches to drive innovation and achieve extraordinary results. Tune in to discover how embracing outcome-oriented road mapping can revolutionize your organization's approach to HR, talent management, and business strategy.

Partnering with expert Dr. Robert Hernandez, a Jungian-trained psychologist, this episode explores the emerging paradigm of ego-self access leadership. Dr. Hernandez shares his journey of marrying Jungian psychology with leadership development, emphasizing the importance of authenticity and emotional intelligence in today's leaders. From uncovering the complexities of the ego to navigating the shifting landscape of organizational culture, this episode offers insights into developing strong, emotionally intelligent leaders poised to thrive in a rapidly evolving world. Discover the transformative power of authenticity and charisma as essential components of effective leadership in the digital age. Tune in for a captivating conversation on the future of leadership and the path to success through self-awareness and genuine connection.

In this episode, we dive into the journey of Cristina Costa, founder of Cristina Costa Coaching. Starting with her unconventional path from marketing to teaching abroad, Cristina shares how her global experiences shaped her perspective on work and inclusion. Transitioning into technology, she noticed a lack of diversity and became determined to bridge the gap. A decade ago, Cristina co-founded an employee resource group (ERG) at HubSpot, advocating for underrepresented voices. Reflecting on her diverse roles in tech and her passion project, Women with Purpose, Cristina emphasizes the importance of creating inclusive spaces. As an HR consultant specializing in diversity, equity, and inclusion, she discusses the vital role of employee resource groups in fostering psychological safety and driving productivity. Offering insights for HR professionals, Cristina emphasizes the need to assess organizational health and empower employees to lead initiatives for positive change.

In this episode of "Nine to Thrive HR," host Cindi Koetzle engages in an enlightening conversation with Alexis Normand, CEO and co-founder of Greenly, a tech company focused on simplifying carbon accounting for businesses. This episode serves as a valuable resource for HR professionals and business leaders looking to navigate the intersection of environmental sustainability and workforce engagement. Alexis discusses the importance of tracking and reducing carbon emissions, highlighting the role of employee awareness and activism in driving organizational change. He addresses the concept of "eco anxiety" and how organizations can alleviate it through education and action. The discussion emphasizes the significance of integrating environmental considerations into HR strategies, not only for corporate responsibility but also for talent retention and career development. Practical insights are shared including demonstrating how even small organizations can embark on their climate journey and leveraging it as a career-enhancing opportunity.

In this episode host Cindi Koetzle dives deep into the intersection of AI, HR, and talent management with Aashir Shroff, Head of Product at Eightfold. Aashir shares insights into how AI is revolutionizing resource management and skill development within organizations. He discusses how Eightfold's AI-powered platform helps organizations optimize resource allocation, retain talent, and foster employee growth. We explore challenges organizations face in balancing resource allocation and employee development and how AI can help overcome these challenges. They also touch on the importance of transparency in career advancement and how AI-driven tools like Career Navigator empower employees to create their own career paths. Through real-world examples and practical insights, this episode sheds light on the transformative potential of AI in HR and talent management.

In this episode of Nine to Thrive HR, host Cindi Koetzle engages in a dynamic conversation with Lina Tonk, Chief Experience Officer at isolved. Lina shares her journey of career progression and passion for supporting women in leadership roles, emphasizing the importance of mentorship and breaking boundaries. The discussion delves into the evolving role of HR, particularly the rise of Chief Experience Officers and the strategic value they bring to organizations. Lina highlights the crucial connection between employee experience (EX) and customer experience (CX), stressing the need for alignment and integration across departments. She explores practical strategies for HR professionals to overcome challenges, improve efficiency, and elevate their strategic impact. The conversation concludes with insights into isolved's innovative approach to employee experience and their commitment to making a positive impact on both their workforce and customers. Throughout the dialogue, the emphasis remains on the transformative power of prioritizing employee experience and fostering a culture of collaboration and diversity within organizations.

In this episode of "Nine to Thrive HR," host Cindi Koetzle speaks with Celia Fleischaker, Chief Marketing Officer at isolved, to explore the crucial role of employee experience and expectations in today's business and HR landscapes. Celia shares her journey in tech marketing and her transition to isolved, highlighting the importance of aligning employee experiences with business strategy for growth and productivity. They discuss the impact of technology, especially AI and marketing technologies, in reshaping HR practices to meet the evolving demands of the workforce. The conversation also touches on the significance of creating a positive workplace culture through strategic tech use and the potential of AI to enhance employee satisfaction and efficiency. The episode wraps up with reflections on the future of employee expectations and the necessity for businesses to prioritize employee experience to remain competitive.

In this episode of "Nine to Thrive HR," host Cindi Koetzle talks with Dave Barnett, Chief HR and University Relations Officer at DeVry University, framing the conversation around Devry's 2023 Talent Outlook Study. Barnett shares his journey from a pre-med major to a career in HR, emphasizing the importance of developing others and balancing operational and people leadership. Offering insights for HR professionals and business leaders, key topics include the underutilization of professional development benefits, the significance of mental health in the workplace and access/awareness of both. The episode additionally highlights the role of analytics in talent management and the importance of professional development in staying relevant in the job market, offering insights for HR professionals and business leaders.

Cindi welcomes Amrita Subramanian, a former Fortune 500 VP with decades devoted to helping organizations thrive amid crisis. Amrita shares her personal journey from a convent upbringing with selective mutism to becoming a professor teaching post-crisis leadership. Our discussion delves into Amrita's recent study exploring the profound insights of pain leading to growth, trauma, and the language of renewal. We explore the ideal role of organizations in creating space for self-expression and authenticity as a response to post-traumatic growth. Amrita's global study represented 13 countries, 30 highly successful adults representing12 languages, 17 industries, and brought substantive evidence of growth post the pandemic. The two main aspects of post-traumatic growth evident in adults are appreciation of life and newer possibilities. For more information, or to reach Amrita: https://growbeyondpain.com

Join host Cindi Koetzle in an insightful episode of 'Nine to Thrive HR' as she engages Pragya Gupta, Chief Product Officer at isolved, in a discussion about the future of HR tech in 2024. We chat about the personalization driven by AI, explore how technology can empower HR practitioners, dispel fears and offering practical strategies to leverage HR tech for strategic growth. This conversation provides a glimpse into the transformative potential of HR tech in the coming year.

In this episode, Cindi welcomes Megan Coen, VP of HR services at isolved, to explore the evolving landscape of HR augmentation and outsourcing. Megan brings over 17 years of HR expertise, discussing the shift towards augmentation, its impact on employee experience, and its role in enhancing organizational maturity. They navigate the complexities of compliance, the strategic value of outsourcing, and the critical tasks—ranging from compliance management to leave administration and strategic thought partnership—where outsourcing HR can offer significant support. Tune in for a comprehensive discussion on how outsourcing can transform HR functions, streamline processes, and elevate the employee experience.

In this podcast episode, host Cindi Koetzle interviews Jason Cerrato, VP of Market strategy at Eightfold, about skills-based talent planning. This approach differs from traditional planning through its expansion into skills intelligence and its focus on work planned for the future. Jason explains benefits of skills-based planning including improved visibility into workforce skills, expanded candidate consideration, and support for diversity goals. Adopting skills-based planning will be eased with technology, AI and strategic workforce discussions. We further discuss challenges of adoption, skill assessment and career development. This is a must listen for any organization considering adoption of skills-based talent planning!

Geoff Webb joins Nine To Thrive to discuss AI as a tool to work in collaboration with human capabilities rather than replacing them. The discussion ranges from leveraging AI to personalizing employee experiences, and correlating efficacy with data input. Despite initial job displacement fears, a survey reveals growing openness among employees toward AI's beneficial impact. Looking forward, the conversation predicts future HR themes around AI, urging discussions on policies and ethics. The discussion advocates for a proactive, gradual adoption approach, encouraging readiness for AI's transformative potential in HR while prioritizing ethical implementation.

In this episode of Nine to Thrive, host Cindi Koetzle engages in an insightful conversation with Jen Hope, a business and leadership coach with a unique focus in startup leadership. Jen highlights the value of small, tangible steps in taking care of oneself and finding that one thing that can create a waterfall effect of well-being. They explore the cues and signs that may indicate the need for emotional regulation strategies and delve into the essential practice of self-compassion. Overall, Jen joins us for a thoughtful conversation about the vital connection between emotional regulation and leadership development.

Join host Cindi Koetzle as she delves into the world of workplace listening with global expert Oscar Trimboli on this episode of Nine to Thrive HR. Through listener questions, they explore the art of effective listening. Oscar shares easy to use tips for improving listening skills and achieving a better balance between speaking and listening in conversations. He highlights for us reminders including importance of understanding not just what is said, but what's left unsaid as well as, a favorite to HCI, acknowledging the past during times of change/change initiatives. Whether you're an HR professional, a leader, or an individual looking to enhance your communication skills, this episode offers valuable insights to help you thrive in your HR journey.

Join host Cindi Koetzle in this episode of Nine to Thrive HR as she interviews Mark Miller, a seasoned business leader and author, about his latest book, "Culture Rules: The Leader's Guide to Creating the Ultimate Competitive Advantage." Mark discusses the importance of culture in driving organizational performance and shares three key rules for leaders to follow: Aspire, Amplify, and Adapt. He emphasizes the crucial role HR professionals play in helping leaders focus on and build a thriving organizational culture. Mark provides insights into how HR can engage leaders, bridge the gap between leadership and frontline employees, and use listening mechanisms to align the culture with the organization's aspirations. Mark's practical advice and strategies offer valuable guidance for HR professionals looking to enhance their organization's culture and drive better performance.

With the Supreme Court decision to end affirmative action, there are reports that corporations are following suit and slowing down diversity programs. Coupled with economic uncertainty and companies trying to do more with less, diversity, equity, inclusion and belonging (DEI&B) programs are under attack. Amy Mosher can explain why that is a bad idea both in the short and long term and how companies can still invest in DEI&B even amid budget cuts.

In this episode of the Nine to Thrive HR podcast, host Cindi Koetzle welcomes guests Diana Ralston, Executive Director of Can'd Aid and Bailey Saunders, Community Outreach Manager of the Journeys Group. They discuss how Can'd Aid, a national nonprofit, partners with organizations like Journeys to facilitate various volunteer initiatives that allow employees to give back to their communities in different ways. The podcast highlights the impact of these initiatives on employees, the communities they serve, and the connection between corporate values and volunteerism. They also emphasize the importance of employees witnessing the immediate impact of their efforts. The episode showcases how corporate partnerships with organizations like Can'd Aid can make a significant difference and foster a culture of giving back.

In this episode of the "Nine to Thrive HR" podcast, host Cindi Koetzle teams up with Gianna Ricciardi, co-founder and practice leader at Vita Assure, a Canadian brokerage firm specializing in employee benefits for small and medium-sized enterprises. They discuss strategies for improving the utilization of employee benefits within organizations. Gianna emphasizes the importance of effective communication and engagement when it comes to employee benefits. She shares insights on creating comprehensive communication plans, utilizing various communication styles, and tailoring content to fit employees' needs. The conversation also covers the evolving landscape of employee benefits, focusing on wellness and mental health initiatives, and the role of technology in benefit delivery. Throughout the discussion, the importance of feedback collection and continuous improvement is highlighted as an essential aspect of benefit communication and utilization.

In this episode of Nine to Thrive HR, we are joined by change management expert Cyriel Kortleven, known as "The Simplifier." We explore the connection between creativity and change, discussing how every day is filled with opportunities for innovation. Cyriel introduces the concept of "Yes and act," urging listeners to suspend judgment, approach challenges from different perspectives, and take small nano actions. He shares practical tools like the "three-minute rule" to encourage open-minded brainstorming. The conversation highlights how HR professionals can facilitate change by infusing creativity into meetings, embracing diverse viewpoints, and fostering a culture of experimentation. Subscribe to Cyriel's newsletter on his LinkedIn page: https://linkedin.com/in/cyrielkortleven/

In this episode we meet up with Meg Shea from New York Life Group Benefit Solutions (NYLGBS) to discuss the importance of mental health in the workplace. The podcast highlights the impact of mental health caregiving on work productivity and reveals that almost half of employed adults surveyed have helped a loved one cope with a mental health challenge in the past year. Furthermore, 80% of surveyed workers reported that assisting a loved one impacted their own mental health. By prioritizing mental well-being, employers can enhance employee satisfaction, engagement, and overall well-being, ultimately leading to a more productive and satisfied workforce. A must listen as Meg shares valuable insights from the recently released research by NYLGBS. Link to research: https://www.newyorklife.com/assets/gbs/pdf/Caregivers-And-Mental-Health.pdf?

Pragya Gupta, Chief Product Officer at isolved, talks about the significance of HR data and people analytics. Gupta highlights the growing recognition among business leaders on the power of people data in understanding workforce readiness, engagement, DEI&B efforts and much more. Teeing up an isolved people hero (customer) story, we are encouraged to be mindful of “the next best step” in HR solutions and to look for the ROI to the larger people organization. All in all, Gupta reminds us to look for the people data story to make informed decisions and drive business strategy.

This podcast explores VF Corporation's proactive approach to promoting diversity, inclusion, and empowerment. Lauren Guthrie, VP of Global Diversity, Equity and Inclusion showcases the VF commitment to creating a world that is inclusive, diverse, equitable, and accessible across race, ethnicity, ability, gender, sexual orientation and culture. VF's intentional focus on action is witnessed through use of apprenticeships, mentorships and learning opportunities leading to growth. Listen in as Guthrie provides a glimpse into VF's own inspiring initiatives "Powering Potential" and "Diversity by Design."

In this conversation, Lina Tonk, the CMO of isolved, discusses the importance of cultivating relationship with customers, an opportunity enhanced through experiences with isolved's customer roadshows. Lina emphasizes the transformative power of listening to customers and using their feedback to drive internal brand development. Lina's journey within isolved reflects her dedication to serving both employees and customers, and she emphasizes the significance of purpose, learning and authenticity in her role. Overall, the conversation underscores the importance of customer-centricity, employee culture, and the continuous evolution of a brand.

In this episode of Nine To Thrive HR, Phoebe Anderson, the Executive Director of ATLAS Fellows, shares the program's thoughtful approach to developing the next generation of leaders in finance through internships. She emphasizes the importance of providing exposure and opportunities for talent from under-resourced communities, beyond just a pathway to full-time employment. Anderson shares the success story of Sandra, a first-generation Mexican immigrant who credits ATLAS Fellows for helping her find her professional passion and prepare for her future career. Listeners will gain insights into the value of internships and how ATLAS Fellows is making a difference in empowering young talent for career success.

“We all have experiential intelligence. It's kind of like our own unique internal fingerprint, because we all have different experiences.” In this podcast, Soren Kaplan and I explore Robert Sternberg's (former President of American Psychological Association) experiential intelligence (XQ) as an often overlooked form of people intelligence. Soren boils the concept down for us with a simple, understandable and relatable example of learning to ride a bike. From there, he continues to share poignant illustrations of XQ as it relates to elevating/leveraging individual strengths, best practices, recruiting and developing people. Add XQ to your vocabulary and listen in today! Soren Kaplan, Author, EXPERIENTIAL INTELLIGENCE: Harness the Power of Experience for Personal and Business Breakthroughs

Joelle LaGuerre, Founder, PRO-YOU and HCI Sr. Faculty says it best when she states “fixed mindset is a prove yourself mindset and growth mindset is an improve yourself mindset”. In this episode, we explore the concept of Dr. David Rock's growth mindset and its value to the workplace. Valuing a growth mindset encourages failing, innovation, Dan Pink's concept of “non-commissioned work” and providing critical feedback. Throughout the conversation, Joelle also shares some of the obstacle's organizations may experience while building a learning culture built on a growth mindset.