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In this episode of Nine to Thrive HR, host Cindi Koetzle chats with Dr. Steven Stein, renowned clinical psychologist and founder of Multi-Health Systems (MHS). Steve was an early adopter of the power of emotional intelligence and has since been involved in the conversation about the intersection of emotional intelligence and psychological hardiness in the workplace. As they explore hardiness, the level of mental resilience when faced with stress, they discuss the learnable ability to manage emotions and grow through stress — using the "3 Cs" of Challenge, Control, and Commitment — leads to stronger leadership and healthier teams. A fascinating listen for HR practitioners, leaders, and team members looking to build healthy resilience.
People avoid you for reasons that have nothing to do with your deodorant. You can be smart, talented, even funny—but if people feel unseen or misunderstood around you, your life gets smaller. Dr. Steven Stein has tested emotional intelligence in everyone from Air Force recruiters to reality TV contestants. And the results are weirdly human. EQ isn't about being soft. It's about knowing when to shut up, when to speak up, and when to walk away. This episode breaks down emotional intelligence like it's a muscle group: you've got to work it, stress it, and recover from it. Steven explains the science, shares unexpected stories (like lighthouse keepers and narcissists), and makes EQ feel practical We explore:
Dr. Steven Stein, world-renowned clinical psychologist, best-selling author, and MHS founder, consults for military, corporate, and TV shows, specializing in psychological assessment and emotional intelligence. He also hosts the podcast Work Therapy. In this episode, Dr. Steven explores how EI has evolved since its early days and why some leaders still underestimate its impact. Steven explains what leaders often overlook when developing their emotional intelligence and why traits like empathy and self-awareness are more important than ever. He also reveals the hidden factors that differentiate high-performing leaders from those who struggle under pressure. Through real-world examples—including a fascinating case study with the U.S. Air Force—Steven demonstrates how improving EI can directly enhance leadership effectiveness and retention. He also addresses the challenges of maintaining emotional intelligence in high-stress situations and how leaders can foster resilience and adaptability within their teams. As the workplace continues to shift with remote work, AI-driven decision-making, and evolving company cultures, Steven shares actionable strategies for leaders to build trust, authenticity, and engagement in their organizations. Whether you're a business leader, coach, or aspiring executive, this conversation is packed with valuable lessons on how emotional intelligence shapes leadership success. Key Takeaways [02:22] Dr. Steven Stein shares that beyond his public achievements, he also leads a 12-piece jazz-rock band, highlighting the intersection of music and leadership. [03:55] Emotional intelligence (EI) has evolved significantly, moving from skepticism to a widely accepted concept influencing leadership, teamwork, and individual performance across various industries. [06:50] A critical aspect of leadership is developing empathy, actively listening, and understanding the emotions of those around you to enhance relationships and decision-making. [09:11] Under stress, leaders may become less empathetic and more directive, which can harm relationships and team dynamics. Maintaining emotional intelligence under pressure is crucial for effective leadership. [12:49] Resilient leaders and first responders thrive under high-stress situations by embracing the "Three Cs": Commitment (to a bigger purpose), Challenge (viewing obstacles as solvable problems), and Control (focusing on what can be influenced). [18:53] As AI and algorithms increasingly influence decision-making, emotional intelligence remains a crucial human advantage, offering insights and adaptability that machines cannot replicate. [22:51] A landmark study with the U.S. Air Force found that emotional intelligence training significantly improved recruiter retention rates from 50% to 92%, demonstrating the tangible impact of EI in the workplace. [29:20] Purpose-driven organizations with emotionally intelligent leadership experience significantly lower turnover rates, as employees feel valued and aligned with the company's mission. [31:47] The shift to remote work has increased the need for authentic leadership. Employees are now more likely to leave companies rather than just their managers if they lack trust in organizational leadership. [33:44] Key leadership traits for retaining employees include authenticity, respect, clear communication, and allowing employees autonomy while offering guidance and support. [38:07] Many leaders struggle to delegate due to a fear of losing control or a perfectionist mindset. Effective leaders recognize their strengths and empower others to handle areas where they are less skilled. [41:57] Leaders should be aware of employees' personal struggles without trying to solve them directly, instead offering support and resources to help them navigate challenges. [41:26] Closing quote: Remember “Emotional intelligence is your ability to recognize and understand emotions in yourself and others and your ability to use this awareness to manage your behavior and relationships. ” — Travis Bradberry Quotable Quotes "Great leaders master the art of empathy." "Under pressure, emotional intelligence is often the first thing to slip. The best leaders stay self-aware and maintain composure, even in high-stress situations." "Resilience comes down to the 'Three Cs': Commitment to a greater purpose, viewing obstacles as challenges rather than threats, and focusing on what you can control." "Organizations thrive when leadership is authentic. Employees don't just leave bad managers anymore—they leave companies that lack purpose and integrity." "Emotions play a crucial role in decision-making. The best leaders don't suppress their emotions; they understand and use them to make better choices." "The best workplaces foster autonomy and respect. Give people ownership of their work, and you'll see creativity, motivation, and engagement soar." "Leadership isn't about having all the answers; it's about empowering the right people to find the best solutions." "Delegation isn't about losing control—it's about recognizing where others can excel and trusting them to contribute their expertise." "The true test of leadership is how well you handle uncertainty. Those who adapt and evolve will always stay ahead." "Support your people, but don't try to be their personal problem solver. A great leader provides resources and guidance without overstepping boundaries." “Emotional intelligence is your ability to recognize and understand emotions in yourself and others and your ability to use this awareness to manage your behavior and relationships. ” — Travis Bradberry Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Dr. Steven Stein's LinkedIn | Dr. Steven Stein's Website | Dr. Steven Stein's Facebook | Dr. Steven Stein's Youtube | Work Therapy: When Work Sucks, How Can We Fix It? -
In this episode of the Courageous Leaders Podcast, I speak with Dr. Steven Stein, a Clinical Psychologist, Best-selling Author, and Founder of MHS. With decades of experience advising the military, corporations, and even TV shows, Dr. Stein shares invaluable insights on leadership and emotional intelligence.We explore the courage it takes for entrepreneurs to step back and trust their teams.Dr. Stein shares how emotional intelligence drives leadership success, from improving team dynamics to boosting engagement and profitability.We Cover: 00:52 - Why its important to step back and let other people take control04:07 - The impact of putting the right person in the right role07:21 - The importance of emotional intelligence in the workplace12:02 - Why do Gen Z need more support and guidance in the workforce15:51 - How having a sense of purpose can influence staff pride and job satisfaction17:25 - How hardiness can help you grow stronger through difficult feedback19:13 - The 3 C's of hardiness: Challenge, commitment, and control23:41 - How leadership is about being more of a coach27:25 - Taking small risks to drive innovation29:23 - How simulations can prepare individuals for real-world challenges35:57 - Pulse surveys: Building trust in remote teams38:34 - Letting go of control and embracing unconditional love in leadershipDon't miss out on this powerful episode. Below are the links to Dr. Steven Stein's books:
Welcome to another episode of the PCS to Corporate America Podcast. This is a special episode for me. I recently completed my MA in Organizational Leadership at Gonzaga University. I significantly changed as a leader and person as a result of this program. The Leadership and Hardiness class co-taught by Dr. Adrian Popa and Kelsey Solberg, which I took this past summer, particularly impacted me. Dr. Popa and Kelsey graciously allowed me to interview them for this podcast. In a world of constant change and challenges, resilience, and hardiness are critical qualities for leaders navigating transitions. Dr. Popa, Kelsey, and I dive deep into these themes. This episode is packed with insights for those transitioning from military service to civilian careers or simply seeking greater purpose in their work. Below are key highlights from this enlightening conversation. Exploring the Foundations of Resilience Dr. Popa opens the podcast with a personal reflection on his childhood in Eastern Europe under a communist government. He shares how witnessing resilience in his family and community shaped his understanding of hardiness. Dr. Popa explains that hardiness is more than mere toughness; it involves the ability to adapt, grow, and find meaning despite life's challenges. Kelsey adds her perspective on resilience, which was shaped by her journey from student to leadership educator. Through her work at Gonzaga University and co-teaching the Leadership and Hardiness course, Kelsey emphasizes curiosity and connection as pathways to resilience. She discusses the transformative power of engaging with the world and fostering growth, even in the face of obstacles. Finding Meaning in Transitions One of the podcast's most poignant moments came when I posed a common question faced by transitioning military leaders: “How do I find meaning in a career after leaving the service?” Dr. Popa and Kelsey reference Viktor Frankl's Man's Search for Meaning in their responses. Dr. Popa explains that meaning is not found but created, often in the context of challenges. He emphasizes the importance of embracing agency and choice, even in moments of uncertainty. Kelsey adds that individuals coming from the military may already possess a unique ability to transcend themselves for a greater cause—an invaluable asset in any new role. Practical Tools for Resilience and Growth Together, we address the framework commitment, control, and challenge as a way to build hardiness. We encourage listeners to identify what they're committed to, recognize their capacity to influence outcomes and view challenges as opportunities for growth. Dr. Popa reinforces this by sharing how these principles are operationalized during the mountain leadership immersions. To learn more about commitment, control, and challenge, I encourage you to read Hardiness: Making Stress Work for You to Achieve Your Life Goals by Steven Stein and Paul Bartone. Conclusion: Thriving Beyond the Uniform This episode offers a roadmap for finding purpose and cultivating resilience in any stage of life. Dr. Popa and Kelsey remind us that the search for meaning is dynamic, evolving with each phase of our journey. Whether you're transitioning careers, climbing mountains, or simply navigating life's complexities, their insights provide guidance and inspiration. Tune in to the full episode to explore how resilience and hardiness can help you thrive, no matter the challenge ahead. Thank you for listening, and I hope you enjoy the podcast! To stay connected, we encourage you to check out our website and YouTube Channel and follow us on LinkedIn. If you want to learn more about your transition options, please get in touch with us. You can also check out our Transition Guide on “3 Game-Changing Strategies for JMOs Making the Jump to Business” for additional transition tips. To stay connected, I recommend subscribing to our YouTube Channel and foll...
In July of this year, I climbed Mount Adams in southern Washington, just across the Columbia River from Hood River, OR. I did this climb as a part of my Leadership and Hardiness class at Gonzaga University for a Master of Arts in Organizational Leadership. I complete my degree four days after this podcast publishes! I learned much from my classmates, Team Denali, whom I prepared and climbed with, and my instructors. While climbing posed a significant physical challenge, I discovered the most profound life and leadership lessons during this climb. My colleague Brock Dudley interviewed me to draw out those lessons and share them in this podcast. We cover the following lessons: Beyond Goal Setting: The Value of Presence We often get caught up in pursuing goals, striving to reach the next milestone or achievement. I struggle with this tendency, prioritizing tasks and objectives over personal connections. However, my experience at Mount Adams and my studies in Organizational Leadership at Gonzaga University revealed a critical shift in my leadership approach. I learned the importance of being present in the moment and with the people before me rather than constantly looking toward the next goal. I learned to listen to others, find ways to transcend myself, and serve others, and results will take care of themselves as a byproduct of doing the right things. I learned that when we slow down, truly engage with others, and appreciate the journey, we find meaning and purpose. The Mountain as Metaphor: Resilience, Hardiness, and Support My experience climbing Mount Adams provided a powerful metaphor for life's challenges. Just as navigating difficult terrain requires strength and perseverance, we also need resilience and hardiness to overcome obstacles and setbacks in our personal and professional lives. Resilience is the ability to bounce back from setbacks, and hardiness is the capacity to handle the stress those setbacks create. The hardier we are, the more resilient we become. I reference the book Hardiness: Making Stress Work for You to Achieve Your Life Goals by Steven Stein and Paul Bartone to learn more about the three characteristics of hardiness: challenge, commitment, and control. Thinking about these attitudes in the context of climbing a mountain is helpful. There's the challenge of the climb itself, the commitment required to prepare, serve the other team members, and attempt the climb, and the need to maintain some sense of control over the situation despite unpredictable circumstances. These same principles apply to navigating the challenges of life. The Crucial Role of Relationships in Building Resilience While individual strength is important, I learned we don't achieve anything worthwhile alone. Relationships are critical to building hardiness and resilience. Giving and receiving love and support from others creates a solid foundation for thriving, especially when facing adversity. During the climb, I observed several examples of his fellow climbers/classmates serving one another: carrying each other's packs, sharing gear, tending to injuries, and simply offering a listening ear and a warm meal at the end of a long day. These acts of kindness demonstrate that love isn't always about “butterflies and roses” but about speaking the truth, offering support, and showing care even when difficult. The Joy of Connection and Continuous Growth One of my most poignant experiences on the climb involved connecting with a fellow climber/student, Kamryn. While taking a break during our ascent, we shared a conversation that transcended our age difference and formed a bond that encouraged us through the rest of the climb. This experience taught me that the journey is more important than the destination. Summiting Mount Adams wasn't the highlight of the experience. The most significant were the shared struggles, moments of connection, and acts of love and support along the way.
Recently, we've heard a lot about resiliency, the ability to bounce back from challenge, and grit, that ability to grind away and never give up. But we've heard less about hardiness. It turns out hardiness enhances resilience, promotes personal and professional growth, and creates a more adaptive organizational culture.Today, Dr. Steven Stein and I talk about hardiness and how it differs from both resilience and grit. He breaks down five key components of emotional intelligence and discusses how emotions impact our ability to make (or not make) good decisions. Dr. Stein offers the three C's of Hardiness and how to improve hardiness to create a more resilient, healthy, and adaptive culture that impacts your bottom line. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:The concept of hardiness breaks down into the 3 Cs: commitment, challenge, and control.If your goal is overly ridged or too narrow, it can become detrimental and paralyzing. Resilience and hardiness definitely overlap. Where the overlap is, we see continuous improvement and forward motion.When you balance emotionality with rationality, you can make better decisions, We call that wisdom."Hardiness means I can withstand the difficult situation and I can still deal with you (as a person), I can bring you along and make you stronger, and make the organization stronger." — Dr. Steven SteinFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Dr Steven Stein: Clinical psychologist, speaker, best-selling author of Emotional Intelligence for Dummies and Hardiness: Making Stress Work for You to Achieve Your Life GoalsDr. Steven Stein is a world-renowned clinical psychologist, international best-selling author and sought-after speaker, and founder and Executive Chair of Multi-Health Systems (MHS), a publisher of scientifically validated assessments for over 40 years, which has been named a three-time winner of Profit 100 (fastest growing companies in Canada), one of Canada's Best Managed Companies since 2013, and Canada's 10 Most Admired Corporate Cultures (2016, Waterstone).A leading expert on psychological assessment and emotional intelligence, he has consulted with military and government agencies, including the Canadian Forces, U.S. Air Force, Army, Navy, special units of the Pentagon, FBI Academy, as well as corporate organizations, including American Express, Air Canada, Canyon Ranch, Coca-Cola (Mexico), and professional sports teams.Dr. Stein consults with numerous reality TV shows, including Big Brother Canada, The Amazing Race Canada, MasterChef Canada, Bachelor Canada, Real Housewives of Toronto, Bachelor in Paradise, Blown Away, and many others, providing psychological expertise and candidate selection assessments.Connect with Dr. Steven Stein Multi-Health Systems (MHS): mhs.com Personal Website: stevenstein.comLinkedIn: linkedin.com/in/drstevensteinBook: Emotional Intelligence for DummiesBook: Hardiness: Making Stress Work for You to Achieve Your Life Goals Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemaria
Can stress be a partner in achieving our goals? In this episode, Kevin sits down with Dr. Steven Stein, a world-renowned clinical psychologist and expert in emotional intelligence, to explore the concept of hardiness. The discussion centers on the three C's of hardiness: Commitment, Control, and Challenge, and how these factors help individuals and leaders effectively manage stress. Dr. Stein explains the difference between hardiness, resilience, and grit, and why understanding these differences is crucial for personal and professional growth. He also offers practical advice for leaders on how to apply these principles to enhance their leadership and support their teams in stressful situations. Listen For 00:08 Introduction 03:45 EQ and Hardiness 04:35 Early Career and Computers 05:36 Founding of Company 06:14 Emotional Intelligence Journey 07:09 Stress Discussion 08:22 Misconceptions about Stress 08:56 Pre-COVID Mental Health Awareness 09:21 Thoughts on Stress and Mental Health 10:28 Hardiness Definition 11:12 Research on Executives 12:18 The Three C's of Hardiness 14:12 Difference between Hardiness and Grit 14:39 The Three C's Overview 15:16 Comparison with Resilience 16:16 Athlete Examples 18:25 Commitment 19:32 Reigniting Commitment 20:50 Control Discussion 22:07 Realizing What You Can Control 24:05 Challenge Discussion 25:48 The Hardy Stress Response 29:25 Conclusion Meet Steven Steven's Story: Dr. Steven Stein co-authored Hardiness: Making Stress Work for You to Achieve Your Life Goals with Paul T. Bartone and is the author of The EQ Leader and Emotional Intelligence for Dummies. He is a world-renowned clinical psychologist, international best-selling author, sought-after speaker, and founder and Executive Chair of Multi-Health Systems (MHS), a publisher of scientifically validated assessments for over 40 years, which has been named a three-time winner of Profit 100 (fastest growing companies in Canada), one of Canada's Best Managed Companies since 2013, and Canada's 10 Most Admired Corporate Cultures (2016, Waterstone). A leading expert on psychological assessment and emotional intelligence, he has consulted with military and government agencies, as well as corporate organizations. Dr. Stein currently teaches at the Directors College, an Executive Program from the DeGroote School of Business at McMaster University, Canada. Book Recommendations Hardiness: Making Stress Work for You to Achieve Your Life Goals by Steven J. Stein, and Paul T. Bartone Elon Musk by Walter Isaacson Like this? Creating Deliberate Calm with Aaron De Smet The Microstress Effect with Karen Dillon Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP
Kona Shen co-founded My90 in 2016 to help the public and police communicate using accessible, data-driven technology. Kona joined Axon in 2021 when they acquired the company. Prior to co-founding My90, Kona founded GOALS Haiti, an award-winning non-profit that uses sport as a tool to spark long-term community development. She holds a B.A. in Development Studies from Brown University and an M.A. in International Policy Studies from Stanford University.Mentioned on the Show:Connect with Kona Shen on LinkedIn: https://www.linkedin.com/in/konashenLearn more about My90 on the Axon website: https://www.axon.com/products/my90Support efforts in Haiti: https://www.goalshaiti.org/Listen to the People Business episode all about hardiness with Dr. Steven Stein: https://peoplebusinesspodcast.com/stevenstein/Timestamps:(2:26) - Welcoming Kona(3:17) - What is social entrepreneurship?(5:18) - How do you think about incentives?(8:01 ) - What are best practices in setting up a nonprofit board with checks and balances? (9:55) - How would you lead with more humility and weakness if you were starting over?(14:40) - Cockroach mentality.(16:08) - What is My90?(24:28) - How did you overcome people's skepticism about the project?(34:28) - Are there any other best practices you've learned about surveying?(36:23) - What types of police interactions are you NOT surveying?(37:57) - What have you learned surveying sexual assault victims?(42:21) - How do you see leaders in law enforcement balancing vulnerability and confidence?(48:01) - How are police departments using this internally and externally?(53:35) - Have you seen them use the survey to influence types of incidents that you're not surveying?(55:15) - What other areas do you feel this type of feedback would make a big difference?(57:54) - What advice do you have for those who would like to reach out and ask these questions but don't know how to?(1:00:29) - What's the best way for people to find you and get connected?
“This is an important opportunity to develop and illuminate humanistic values in management, showing how they make organizations run effectively, efficiently, and with authentic leadership at the heart,” says Mike Horne as he reminds listeners of the People Dividend movement. In this inaugural episode of Season 7 of The People Dividend Podcast, host Mike Horne takes a reflective look back at the highlights of Season 6. Mike celebrates the diverse and insightful guests from Season 6, who shared valuable perspectives on leadership, empathetic work environments, diversity and inclusion, career transitions, innovation, community building, and holistic wellness. He revisits conversations about the benefits of a four-day workweek, the power of storytelling, customer-centric strategies, resilience, strategic leadership, ethical leadership, workplace wellness, and spiritual intelligence. Looking forward to Season 7, Mike promises a fresh lineup of inspiring guests and high-quality programming to help listeners grow personally and professionally. He invites the audience to stay engaged, provide feedback, and join the movement to create great workplaces, emphasizing the irreplaceable value of people in driving growth, innovation, and success. To elevate your performance and unlock your potential, visit Mike Horne's website for additional resources and exclusive content. Quotes “We moved from Authentic Change with Mike Horne to The People Dividend, and it's been an absolute blast in terms of the information we've been able to convey, the guests that we've interviewed, the good wishes that you've shared with me. I'd encourage you as we dig into season six in this recap for you to visit me at mike-horne.com where you will find lots of great resources to enhance your professional journey and to become part of The People Dividend movement. This is an important opportunity as we develop and illuminate humanistic values and management and how those make organizations run effectively, efficiently, and with authentic leadership at the heart.” (01:22 | Mike Horne) “I'm just so grateful for all of these guests on the People Dividend: Randy Ross, Lee Cordell, Sugey Piedra, Debra Boggs, Brad Smith, Jordan Tait, Martin Lespérance, Al Watts, Rachel Kindt, Jonathan Bennett, Dr. Richard Safeer, Steven Stein, Yosi Amram, Jack Craven, Rhonda Moret, Nicole Jackson, Bruno Cignacco, Alice Inoue, Nick Jain, Eileen McDargh, Alex Brueckmann. Quite a diverse list of episode guests spanning many aspects and facets of business and organizational life.” (23:55 | Mike Horne) “I'm so looking forward to Season 7. We already have a great lineup of guests. As you know, we operate every week, bringing new insights and fresh, live content designed to help you on your professional development journey and your mission to bring your best to what you do, and to help others do the same.” (25:05 | Mike Horne) Links Learn more about Mike Horne on Linkedin Email Mike at mike@mike-horne.com Learn More About Executive and Organization Development with Mike Horne Twitter: https://twitter.com/mikehorneauthor Instagram: https://www.instagram.com/mikehorneauthor/ TikTok: https://www.tiktok.com/@mikehorneauthor YouTube: https://www.youtube.com/@mike-horne/videos LinkedIn Mike's Newsletter: https://www.linkedin.com/newsletters/6867258581922799617/, Schedule a Discovery Call with Mike: https://calendly.com/mikehorne/15-minute-discovery-call-with-mike Podcast production and show notes provided by HiveCast.fm
Welcome to the "Lead with Levity" podcast, where your host Dr. Heather Walker delves into conversations that equip you with the tools to improve your emotional intelligence (EQ) and navigate the complexities of leadership. In this episode, Dr. Walker is joined by Dr. Steven Stein, a world-renowned clinical psychologist and international best-selling author known for his pioneering work on emotional intelligence and hardiness. In this insightful discussion, Dr. Walker and Dr. Stein explore the nuances of EQ, the importance of hardiness in overcoming adversity, and practical strategies for enhancing your interpersonal skills.Understanding Emotional IntelligenceEmotional intelligence has gained significant attention over the years as an essential skill for both personal and professional success. Dr. Stein describes EQ as encompassing five core areas:1. Self-Perception: Understanding both your micro (current emotions) and macro (overall life satisfaction) emotional states.2. Self-Expression: Transparently communicating your thoughts and feelings, especially important for leaders.3. Interpersonal Skills: Building and maintaining relationships, which in turn helps leaders inspire and get the best out of their teams.4. Decision-Making: Leveraging intuition and emotion to make effective decisions.5. Stress Management: Successfully managing stress and maintaining composure in challenging situations.Building Emotional IntelligenceDeveloping emotional intelligence is a continuous process. Dr. Stein highlights that while some individuals might naturally possess high EQ, these skills can indeed be cultivated. For instance, empathy is one core area that can be developed through active listening and genuine curiosity about others' perspectives.Applying EQ and Hardiness in the WorkplaceDr. Walker presents a real-world scenario that many HR professionals encounter—a manager named Chewy who uses religious beliefs to resist inclusive leadership principles. Dr. Stein offers actionable advice on how to address such sensitive issues empathetically without compromising on the core values of inclusive leadership. Dr. Stein emphasizes the importance of understanding and acknowledging diverse perspectives while not necessarily subscribing to them.Dr. Stein's Unexpected PassionsBeyond his professional pursuits, Dr. Stein lets listeners in on his personal passion for music. As a musician performing with a jazz-rock band, Dr. Stein finds joy and a sense of community in the arts. This passion for music serves as a reminder of the importance of integrating fun and levity into our lives, a concept that resonates deeply with the ethos of the “Lead with Levity” podcast.Looking AheadIn closing, Dr. Stein shares his future aspirations, which include ongoing research into emotional intelligence and continually refining tools for better assessing and developing these competencies. His dedication to both his work and his hobbies exemplifies the continuous journey of self-actualization and learning.ConclusionDr. Steven Stein's conversation with Dr. Heather Walker is a deep dive into the essential skills of emotional intelligence and hardiness. From practical strategies for improving EQ to understanding the powerful role of self-awareness and empathy, this episode is a treasure trove of insights for anyone looking to excel in leadership and personal growth. For more about Dr. Stein's work, visit stevenstein.com or mhs.com.Support the Show.Did you have any lightbulb moments while listening? Share it with us on Instagram @leadwithlevity or visit our website leadwithlevity.com so we can talk about it!
Today, I'm thrilled to introduce you to Dr. Steven Stein, a world-renowned clinical psychologist and co-author of the book “Hardiness: Making Stress Work for You to Achieve Your Life Goals.”
“Emotional intelligence is a critical aspect of leadership,” says Dr. Steven Stein, a distinguished clinical psychologist and recognized authority on emotional intelligence (EQ). In this episode, Dr. Stein, founder and executive chair of Multi-Health Systems (MHS), shares insights from his extensive career in psychology, highlighting the impact of EQ in professional settings. Dr. Stein discusses the evolution of emotional intelligence as a crucial factor in workplace dynamics and leadership effectiveness. He explores how MHS has pioneered EQ research, developing tools that have influenced millions worldwide. He also emphasizes the importance of EQ in promoting diversity and inclusion within organizations. One intriguing aspect of the conversation is Dr. Stein's work with reality TV shows, where he applies psychological principles to select candidates, offering a unique perspective on human behavior and social dynamics. Additionally, he introduces his book, “Hardiness: Making Stress Work for You,” co-authored with Paul Bartone, which delves into the concept of hardiness and its role in turning stress into growth. Dr. Stein provides valuable advice for emerging psychologists and leaders, encouraging them to innovate and challenge conventional wisdom. This episode underscores the irreplaceable value of emotional intelligence in driving growth, innovation, and success, aligning with the podcast's mission to redefine the significance of human capital in the world of work. Quotes “We really do have a purpose that we believe in—a mission, but I think that's important for any organization. People who work for us believe in that mission, whether you're on our clinical side and you really believe in helping kids and families, or in our public safety side where you believe in making the streets safer for people by locking up the people who should be locked up and not locking up the people who shouldn't be.” (11:23 | Dr. Steven Stein) “It's interesting that you describe in the title of the book, ‘Hardiness: Making Stress Work for You.' I think a lot of people think about, ‘How can I get rid of my stress?' as opposed to making it work. …And that doesn't always work out very well if you try and suppress what's going on. And that's how we differ from resilience. Resilience is going through stress and then just coming back to where you were before you started. Hardiness involves actually learning from the stress and coming out even better than you were when you started.” (22:39 | Mike Horne & Dr. Steven Stein) “I work with the coach of the US open tennis champion and how she was able to go from nowhere to beating Serena Williams for the final championship; how these concepts of 'hardiness' fit into their training and made them achieve. And we take that and translate it to the average person in their workplace who has to do a project, has to do a presentation. How do you use these factors to get through those difficult times?” (23:46 | Dr. Steven Stein) Links Learn more about Mike Horne on Linkedin Email Mike at mike@mike-horne.com Learn More About Executive and Organization Development with Mike Horne Twitter: https://twitter.com/mikehorneauthor Instagram: https://www.instagram.com/mikehorneauthor/ LinkedIn Mike's Newsletter: https://www.linkedin.com/newsletters/6867258581922799617/ Schedule a Discovery Call with Mike: https://calendly.com/mikehorne/15-minute-discovery-call-with-mike Learn more about Dr. Steven Stein https://stevenstein.com/ linkedin.com/in/drstevenstein Podcast production and show notes provided by HiveCast.fm
Dr. Steven Stein, PH.D., a world-renowned clinical psychologist, international best-selling author, and leading expert on psychological assessment and emotional intelligence, instead. Dr. Stein has released, Hardiness: Making Stress Work for You to Achieve Your Life Goals (2020) and Emotional Intelligence for Dummies, 2nd edition (2023) to help individuals improve their emotional understanding, enhance their work performance, and leverage stress for personal growth and life satisfaction. Dr. Stein also consults with numerous reality TV shows, including Big Brother Canada, The Amazing Race Canada, MasterChef Canada, Bachelor Canada, Bachelor in Paradise, Blown Away, and many others, providing psychological expertise and candidate selection assessments. You can find his press kit here. Dr. Stein can discuss: Hardiness: Making Stress Work for You: How Hardiness can make working environments more adaptive Steps leaders can take to build up their own Hardiness attitudes and behaviors and those of their teams How the three Cs of Hardiness promotes a culture of resiliency that improves productivity, health, and the bottom line. Why individuals who possess high levels of emotional intelligence are also more likely to possess high levels of Hardiness. Emotional Intelligence for Dummies, 2nd edition: Discuss what emotional intelligence is in greater detail and how to improve it How emotional intelligence can contribute to the enhancement of work performances Explore how leaders can use emotional intelligence within their teams Quick recap Managing Workplace Stress With Hardiness Steven and Michael discussed the increasing stress levels in the workplace and the factors contributing to this trend. They identified the importance of a mindset called 'hardiness' which enables individuals to better manage stressful situations. This mindset is characterized by a focus on challenges, control, and commitment. Michael emphasized the need to maintain perspective, particularly in the face of change or difficult circumstances at work. Steven furthered this by suggesting that individuals should focus on their long-term goals and work towards them, using imagery to help maintain a positive outlook. Achieving State of Flow in Work Michael used the analogy of athletes, such as basketball players and Usain Bolt, to describe the state of flow one can experience in their work when fully engaged and creative. He emphasized the importance of visualization in achieving this state. Steven expanded on this concept, drawing from his book Hardiness, and suggested that these techniques used by elite athletes could be applied in the workplace to improve performance in tasks like presentations and sales calls. He indicated that by practicing visualization and the right processes, one could experience a similar state of flow in their work as athletes do on the playing field. Finding Joy in Work: Michael's Game-Changing Approach Michael shared his experience of how he found joy and satisfaction in his work by turning it into a game. He shared how he enjoyed setting up computer labs for his former job in a school, finding it invigorating and efficient. Steven agreed with Michael's approach, highlighting the importance of finding work that one enjoys. Michael further elaborated on his experience in healthcare clinics, where he enabled staff to work on tasks that suited them best, resulting in positive outcomes and a happy work environment. Emotional Intelligence and Personal Success Michael and Steven discussed the importance of emotional intelligence in personal and professional success. Steven highlighted the three key aspects of emotional intelligence: understanding one's own emotions, managing emotions effectively, and using emotions to achieve goals. Michael agreed with Steven and added that self-awareness is crucial to emotional intelligence, and shared his personal experiences on how preparing for tasks and maintaining a positive emotional state can improve performance. Steven further emphasized the significance of self-awareness in identifying and addressing internal issues that might hinder success. Embracing Flexibility in Unpredictable Situations Michael emphasized the importance of preparedness and flexibility in managing unexpected situations, such as noisy construction work from a floor above. He stressed that being proactive and focusing on things within one's control can significantly reduce stress and anxiety. Steven concurred, highlighting the need to move beyond initial triggers and find ways to overcome obstacles. Both agreed that adapting to changes and adjusting one's approach can lead to successful outcomes despite unpredictable circumstances. Emotional Intelligence and Counteracting Polarization Steven and Michael discussed the importance and growing relevance of emotional intelligence in our lives, particularly in a world increasingly dominated by technology and automation. Steven noted the evolution of the concept from being an obscure term to a widely recognized and discussed one. Michael underscored the value of seeking to understand others' perspectives, promoting empathy and non-judgmental dialogue to de-escalate conflicts and reduce polarization. They agreed on the need to counteract the negative effects of social media and other screen-based platforms.
Dr. Steven Stein is a clinical psychologist and the founder and executive chair of Multi-Health Systems (MHS), a leading assessment and behavior analytics company. He is a former chair of the Psychology Foundation of Canada, former President of the Psychology Foundation of Canada, and has helped lead several other prominent organizations. He teaches at the Directors College of Canada.Mentioned on the Show:Hardiness: Making Stress Work for You to Achieve Your Life Goals (Steve's book): https://a.co/d/cLpKwyQOther books by Steve Stein: https://mhs.com/dr-steven-steins-books/Steve Stein's profile on the MHS website: https://mhs.com/about-our-founder/Learn more about Steve's company Multi-Health Systems, Inc.: https://mhs.com/Bonus: O'Brien liked this episode of Armchair Expert, speaking with author (and sociopath) Patric Gagne. ________________________Connect with O'Brien McMahon on LinkedIn: https://www.linkedin.com/in/obrienmcmahon/Learn more about O'Brien: https://obrienmcmahon.com/O'Brien's new book—How You Become You—is available now: https://a.co/d/22kZ0sV________________________ Timestamps:(1:51) - Welcoming Steve(2:14) - What is ‘Hardiness'?(3:42) - What are the differences in some of the words for mental toughness and where does ‘hardiness' fit in?(7:08) - Is there such a thing as good stress and bad stress?(8:58) - Where's the line where stress becomes trauma?(10:53) - How much does your mindset help your physiology during stress?(12:08) - What is the difference between positive energy and negative energy?(13:32) - Why is avoiding stress counter-productive?(14:42) - Why is commitment often the first place for stress?(15:34) - What does helping people with commitment look like?(17:05) - As an example, what are some of your commitments? (20:10) - What do you say to people who struggle to find one particular purpose?(25:04) - Why is hate not a good fuel for hardiness?(28:30) - Can you talk to us about Challenge?(31:38) - Are Challenge and Control interrelated?(32:45) - How do you change people's perspective on Challenge?(39:15) - Does control mean I have to figure out how to control everything in my life?(40:59) - How have you gotten more comfortable letting things go?(43:32) - How do you instill hardiness in other people?(45:54) - What are signs that someone should take the ADHD assessment?(47:30) - What was the most interesting thing you learned about psychopaths?(48:35) - What's the difference between a psychopath and a sociopath?(51:14) - What goes into creating an assessment for a reality TV show cast?(53:38) - How did you come to do the assessment work?(54:54) - Did you assess former President Trump?(55:45) - Where can people find you and engage in this work?
What can we learn about stress management from consistent out-performers? Dr Steven Stein is the author of "Hardiness: Making Stress Work for You to Achieve Your Goals", and several books on Emotional Intelligence. We learn: How to self-motivate Life lessons from prisoners of war The traits of success behind Olympic champions, Military specialists, and Bus-drivers Dealing with Acute vs Chronic stress The art of resilience through challenge, control and commitment Dr. Steven Stein Bestselling author and psychologist who has worked with leading corporates, defence agencies and some of the biggest reality TV shows. Steven J. Stein Books: EQ Edge: Emotional Intelligence and your success Emotional Intelligence for Dummies Hardiness: Making stress work for you to achieve your goals Advert - Cozy Earth Luxury Bamboo sheets and Loungeware that become softer the more you use them. 35% of code 'GROWTH' - CozyEarth.com Growth Mindset pod Sam Webster Harris explores the psychology of happiness, satisfaction, purpose, and growth through the lens of self-improvement. Success and happiness is a state of mind unique to ourselves and is our responsibility to create. Watch the pod - YouTube (Growth Mindset) Mail - GrowthMindsetPodcast(at)gmail.com Insta - SamJam.zen Chapters Learn more about your ad choices. Visit podcastchoices.com/adchoices
Join a timely discussion about emotional intelligence in the workplace with renowned psychologist and author Dr. Steven Stein. The episode delves into the vital role of EQ in shaping a positive and productive workforce. Amidst the evolving dynamics of remote and digital work environments, Dr. Stein emphasizes the heightened importance of EQ in the modern world of work, stressing its indispensable role in effective communication, collaboration, and decision-making. Listen in and learn how Dr. Stein's expertise provides a compelling narrative on harnessing emotional intelligence for workplace success. TAKEAWAYS Emotional intelligence is critical in fostering effective communication, collaboration, and decision-making within organizations. Dr. Stein outlines three fundamental elements of emotional intelligence: awareness of one's own and others' emotions, the adept management of these emotions, and the strategic utilization of emotions to enhance focus and productivity. Amidst the pandemic, leaders exhibited decreased attentiveness to subordinates while displaying heightened assertiveness in directing tasks, which shed light on the importance of adapting emotional intelligence strategies to navigate challenges effectively. Emotional intelligence tends to increase with age, reflecting a natural progression towards enhanced impulse control, problem-solving abilities, and patience. A QUICK GLIMPSE INTO OUR PODCAST
IN EPISODE 176: When life gets hard, the resilient get hardier. In Episode 176, Steven Stein explains why "hardiness" - the mix of resilience and emotional intelligence -helps us overcome adversity and bounce back better than before. Steven explores the three C's of hardiness (challenge, control and commitment), explains how hardiness can be measured and practiced in a variety of jobs and workplace settings, identifies the link between hardiness and other high-EQ traits, and shares some behind-the-scenes insights on why reality TV stars are hardier than their competitors. We can make stress work for us, not against us - and after listening to Steven, you'll be ready to take on life's challenges with greater ease. ABOUT STEVEN STEIN: Dr. Steven Stein is a world-renowned clinical psychologist, international best-selling author and the founder and Executive Chair of Multi-Health Systems (MHS), a publisher of scientifically validated assessments for over 40 years. Steven is a leading expert on psychological assessment and emotional intelligence, and has worked with the Canadian Forces, the U.S. Air Force, Army, and Navy -- and well as with special units of the Pentagon, the FBI Academy and companies like American Express, Air Canada, and Coca-Cola. Steven has also served as a consultant to numerous reality TV shows like MasterChef, Real Housewives of Toronto and Bachelor in Paradise.
knowing how to manage stress effectively is crucial to thrive amidst the challenges and demands of the workplace! If you missed episode #205 with Dr. Steven Stein, here is a bonus recap with Adrian Gostick & Chester Elton.Key Highlights:
In this episode Dan sits down with author of Emotional Intelligence for Dummies and consultant psychologist to reality TV shows such as Survivor, Masterchef and Big Brother, Dr Steven Stein. You can find out more about Steven, his work and his books via the links below: https://stevenstein.com/ https://mhs.com/ Don't forget to like, comment, share & subscribe to the podcast! If you'd like to leave us a question for an upcoming Q&A episode, or you'd like to learn more about our work head over to: https://habitsofleadership.com/
Cultivate emotional wisdom with the bestselling author of Emotional Intelligence for Dummies. Steven J. Stien has worked with the FBI, American Express and even reality TV show Big Brother. Emotional Intelligence (EQ) is so important that his lessons are useful for anyone. We explore: Diagnosing your EQ How to build EQ The biggest traits of success in the FBI, air force, army and navy The psychology of reality TV Cross-cultural differences in EQ How to train Empathy If you are interested in learning more about yourself or performing at your best, then EQ is a trait you can and should work on. Steven Stein Bestselling author and psychologist who has worked with leading corporates, defense agencies and some of the biggest reality TV shows. Steven J. Stein Books: EQ Edge: Emotional Intelligence and your success Emotional Intelligence for Dummies Hardiness: Making stress work for you to achieve your goals Growth Mindset pod Sam Webster Harris explores the psychology of happiness, satisfaction, purpose, and growth through the lens of self-improvement. Success and happiness is a state of mind unique to ourselves and is our responsibility to create. Watch the pod - YouTube (Growth Mindset) Mail - GrowthMindsetPodcast(at)gmail.com Insta - SamJam.zen Chapters 00:00 Intro 02:20 Everyday signs of emotional intelligence 05:42 Improving Emotional Intelligence 08:04 Emotional Intelligence in Different Professions 11:32 Coaching for Emotional Intelligence at Work 14:22 The US Air Force Emotional Intelligence Study 17:02 Empathy Training Course 18:38 Emotional Intelligence and Neurodiversity 23:21 Trainable Aspects of Emotional Intelligence 24:39 Building Empathy by Using Drugs 27:10 Personal Growth in Emotional Intelligence 30:40 Reality TV and Emotional Intelligence 34:53 Cross-Cultural Differences in EQ 38:19 General Likability vs. Emotional Intelligence 40:38 Tips to Build Assertiveness 43:36 Relationship between IQ and EQ 49:54 Outro Learn more about your ad choices. Visit podcastchoices.com/adchoices
How do you approach emotional intelligence in your workplace? Is the rest of your team on board with that approach? You won't have a lot of luck building out an emotional intelligence program with your team if you don't share a common understanding of how to work on emotional intelligence together and why it matters.If you've been trying to incorporate these new ideas within your team and they still don't seem to get it, the trick may be letting them figure it out for themselves. In this episode of Work Therapy with Dr. Steven Stein, we chat with Denny Faurote, founder of The Faurote Group. He is a professional trainer, consultant and executive coach with a background in MHS' Emotional Quotient-Inventory 2.0® (EQ-i 2.0®). We discuss emotional intelligence (EI) and how we engage with the concept of EI meaningfully in the workplace. Have feedback about this episode or want to learn more about the EQ-i 2.0®? Get in touch with MHS: https://storefront.mhs.com/collections/eq-i-2-0?utm_source=podcast_feed&utm_medium=podcast&utm_campaign=ta_eqi2_podcast_20230524
A lot of people struggle with adjusting to new norms, policies and processes in what feels like a constantly changing workplace. And when you aren't consulted or involved in the decision-making process, a job full of shifting priorities and never-ending deadlines can feel like whiplash! But it doesn't have to feel that way. In this episode of Work Therapy with Dr. Steven Stein, we chat with Dr. Paul Bartone, a retired U.S. Army colonel, Visiting Research Fellow at the Institute for National Strategic Studies at the National Defense University, and Adjunct Faculty in Psychiatry at Uniformed Services University of the Health Sciences. He's an expert in applying psychological, social, cultural, and biological perspectives to the understanding of human behavior. Dr Bartone shares his insights into how to strengthen your ability to adapt in the face of change by cultivating a hardiness mindset. Have feedback about this episode or want to learn more about the Hardiness Resilience Gauge™? Learn More
We're all thinking about it — so let's talk about AI. Once again, we've found ourselves in the Wild West of a new technology that many worry could put them out of work. We know that as technology evolves, so do trends, tools, demand for goods and services, and jobs. So, it's true that in 10-15 years, your job as it functions now might not exist —but that doesn't mean your career won't. In this episode of Work Therapy with Dr. Steven Stein, we chat with Frincy Clement. Frincy is an award-winning Artificial Intelligence leader and the Canadian Ambassador for Women in Artificial Intelligence, a global community of women AI practitioners. We discuss the mark AI will inevitably leave on our careers and how much we should really be concerned about the possibility of job loss. Plus, is ChatGPT a helpful, democratized tool, or is it just telling us what we want to hear?Have feedback about this episode? Get in touch with MHS
Friday, Saturday, Sunday... Uh oh. Does the idea of going to work on Monday morning strike fear into your heart? Sometimes work gets so exhausting that even a long weekend doesn't feel long enough. When you have too much to do, you can't wrap your head around the tasks at hand, you're dreading having to meet with co-workers. And the sound of an incoming makes you want to… cry? We all know what's going on here… You're burnt out. But burnout can be avoidable. Or if not avoidable, managed better. In this episode of Work Therapy with Dr. Steven Stein, we chat with Dr. Michael P. Leiter, an organizational psychologist interested in people's relationships with their work. Dr. Leiter has published widely on job burnout, work engagement, and workplace civility. He helps us get to the bottom of what really causes burnout (spoiler: it's not just having too much on your plate) and how to avoid it. Have feedback about this episode or want to learn more about hardiness and resilience? Get in touch with MHS
Is there someone at work you just don't vibe with? Or maybe you feel like you have to “put on a face” at work just to blend in? It can be really tricky to balance your needs as an individual with the culture of your workplace. So how do you stay genuine AND professional? In this episode of Work Therapy with Dr. Steven Stein, we chat with Dr. Roger Pearman, an expert in the field of personality types. Roger is also the author of MHS' Pearman Personality Integrator, a ground-breaking tool that brings a new model of understanding and development to the field of personality type. We dig in to how we can balance our “home base” personality with our “situational” personality. And, we'll talk about how any of us can be Batman in the office and Bruce Wayne at the dinner table… or maybe the other way around?Have feedback about this episode or want to learn more about the Pearman Personality Integrator®? Learn more
Ever feel like the rug is slipping out from underneath you? Like the job you used to know how to do has turned into something you're not sure you're even qualified for anymore? Most of us need some sort of professional development to stay competitive and effective in our careers. But what if that sort of training isn't offered at your job? In this episode of Work Therapy with Dr. Steven Stein, we chat with Jeff Melanson, a Canadian business executive who has worked for more than 15 years in the fine arts community and public sector in some of Canada's most noteworthy cities. Jeff is committed to using his vast creative entrepreneurship expertise to help build stronger, more vibrant communities across the country and around the world.Jeff shares his philosophy on how to find more security in any job by understanding how you add value as an individual.Have feedback about this episode or want to learn more about reskilling and upskilling? Get in touch with MHS
Let's be real. Work... kind of sucks sometimes. It's okay to admit it! But if the final hours of the weekend fill you with dread and the best part of your workday is clocking out at 5 p.m. — we should probably do something about that. On Work Therapy: When Work Sucks, How Can We Fix It?, clinical psychologist Dr. Steven Stein and a guests take on your biggest obstacles to workplace satisfaction and success. Each episode delivers real answers to workplace dilemmas and actionable tips for dealing with the everyday frustrations and quirks of work life. And it's all grounded in the tools and techniques Dr. Stein has refined over the past 40 years. Because at the end of the day, we know that having beer on tap and pizza parties don't beat burnout. But a healthy dose of Work Therapy might make it suck a little less. New episodes dropping every other Thursday. Subscribe now!
My guest today is Steven Stein, Sr. Director, Global Field Medical Head, Arena Pharmaceuticals, and we discuss how and why MSL's bring value to an organization. Steven shares…
Listen as your hosts discuss the results of their EQ-i, a self-administered test of your emotional quotient inventory that puts a numerical value on your emotional intelligence. Adah reflects on her results from 2017 and how they impacted her then and now while Vennela takes a look at her recent results and processes what they mean to her in present times. Find out what surprised them, what areas they scored low and high, and one result that motivated them to make some changes. You'll listen to them model vulnerability, discuss how difficult it is to be honest with themselves and share what they know on the power of reflection and growth. For more information on what we do at Akouo, visit www.akouoconsulting.com, and follow us on Facebook, LinkedIn, or Instagram (@akouoconsulting). And to learn more about the book, EQ Edge, by Steven Stein and Howard Book, check out: https://eqedge.com/ --- Support this podcast: https://podcasters.spotify.com/pod/show/akouo-consulting/support
This episode is a solo episode, exploring the connection of Emotional Intelligence and Servant-Leadership.In this episode, we break down some popular misconceptions of emotional intelligence, move towards deeper understandings of the term, and explore how fostering greater emotional intelligence might allow us to more greatly fulfill the Best Test of Servant-Leadership.Robert Greenleaf's Best Test of Servant-Leadership asks: “Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And what is the effect on the least privileged in society? Will they benefit, or at least not be further deprived?”I hope you leave today's episode with some additional characteristics of what servant-leadership might look like, and how those characteristics might be actualized out in the world and developed through fostering greater emotional intelligence.Further Reading:Emotional Intelligence by Daniel GolemanThe EQ Edge by Steven Stein and Howard BookLeadership Reckoning by Thomas Kolditz, Libby Gill, and Ryan BrownPracticing Servant Leadership, edited by Larry Spears and Michele Lawrence"What Makes A Leader?" by Daniel Goleman"Leadership That Gets Results" by Daniel Goleman"The Boss Factor" by Terra Allas and Bill Schaninger"What Matters More For Entrepreneurship Success?" by Jared Allen, Regan Stevenson, Ernest O'Boyle, Scott SeibertMan's Search For Meaning by Viktor Frankladamgcoaching.comLinkedin: https://www.linkedin.com/in/adam-gierlach/Twitter: https://twitter.com/adamgierlachInstagram: https://www.instagram.com/adam.gierlach/
Cliffo & Gabi were joined by Dr Steven Stein, a reality TV psychologist who has worked on Big Brother Canada and The Bachelor Canada. He spills what the screening process is for reality TV shows. See omnystudio.com/listener for privacy information.
Welcome to the very first episode of the Love In Basketball podcast! In this solo episode, I seek to provide a foundation for what servant-leadership is, what it entails, and why it's important.I cover some of the myths of servant-leadership, Robert Greenleaf's foundational definition for the servant-leader and his Best Test, in addition to the human development models and larger shifts in consciousness and awareness of servant-leadership. I also cover a variety of examples and research for why it's important to concern ourselves with servant-leadership. Service to others first truly makes great work, creating the results we truly desire, and fulfilling our highest potentials possible. And of course, I touch on the importance of love for the servant-leader.Further Reading:Servant Leadership by Robert GreenleafServant-Leaders in Training by John HorsmanThe Power of Servant Leadership by Robert Greenleaf, edited by Larry SpearsImmunity to Change by Lisa Lahey and Robert KeganThe Outward Mindset by The Arbinger InstituteLeadership That Gets Results by Daniel GolemanEmotional Intelligence by Daniel GolemanThe EQ Edge by Steven Stein and Howard BookGallup poll on workplace engagementadamgcoaching.comLinkedin: https://www.linkedin.com/in/adam-gierlach/Twitter: https://twitter.com/adamgierlachInstagram: https://www.instagram.com/adam.gierlach/
Personal Data Safety (0:00:00)We love sharing our photos and life updates with friends and family on social media. Butwe have to be carefulwhat we post online. Our Twitter, Instagram, and Facebook pages can be treasure troves of information for people on the internet who are actively trying to steal personal data and sell it for others to exploit. Joining us is Kelvin Coleman, the national director of the National Cyber Security Alliance in Washington, DC. We want to talk with him about how our data is threatened online and how we can protect it. The Power of Psychological Hardiness (0:16:10)In the movie “Alexander and the Terrible, Horrible, No Good, Very Bad Day,” one family undergoes a series of calamities including failing a driving exam… setting shirt sleeves on fire in front of employers… and getting kicked by a Kangaroo. Does this kind of day sound familiar? Just like this movie, we all have very bad days where everything that could possibly go wrong does. And this can cause a lot of stress in our lives. Here to talk about how to turn the stress caused by our terrible days into success is Dr. Steven Stein, a psychologist and author of the book "Hardiness." Visiting Your Dermatologist (0:30:47)Did you know that approximately one in five Americans is expected to develop skin cancer during some point in their lives? With this shockingly high likelihood of us being affected, how many of us check ourselves on a regular basis? How many of us know how to perform self-evaluations? Well we've invited dermatologist Cynthia Bailey on the show to share everything we need to know about self-checks, as well as what to ask the dermatologist during our visits. Psychology of Comics (0:50:39)We're all familiar with the Marvel and DC superheroes that light up the big screen every year. But before we saw these popular characters in movies, many of us read about them in comic books. If you grew up reading comics, your parents might have begged you to read a “real book.” Pictures and text bubbles saying “Boom!” and “Pow!” just didn't seem like good enough reading material for kids. But studies show that reading graphic novels or comic books might be a better transition and introduction to reading than middle grade novels. Here to tell us all about how comics can benefit our kids is comic theorist and visual linguist Dr. Neil Cohn. Encouraging Individuality in Kids (1:05:20)In the vortex of social media, perfect images, models, airbrush and more, it's so easy to compare ourselves to others and think that we're not good enough. We all know that this isn't just a problem for adults either –our children are facing it too. With everyone trying to fit this perfect Instagram mold and look just like everyone else, how can we help our kids embrace their individuality and love who they are? Atara Twersky is the founder of the Curlee Girlee movement, which empowers young girls to embrace their unique individuality. We were intrigued by the power of this and were excited to invite Atara onto our show to discuss this important issue. Diary of a Future President (1:23:09)If you've been scrolling through Disney+ looking for your next binge-worthyfamily show, we've got just the thing for you. The newest original series called “Diary of a Future President” is sure to make you laugh and leave you feeling inspired. This family-friendly comedy tells the story of Elena, a Cuban-American 12-year-old girl,as she navigates the ups and downs of middle school and begins her journey to become the future president of the United States.Here to tell us all about what we can expect from this show is Tess Romero, who portrays young Elena, and Selenis Leyva who plays her loving mom.
Kelvin Coleman gives tips for protecting your information, Steven Stein explains the value of hardiness, Cynthia Bailey teaches the right way to talk to a dermatologist, Neil Cohn discusses the psychology behind comic books, Atara Twersky explains how to encourage individuality in kids, Tess Romero and Selenlis Leyva talk about their new show on Disney+.
Dr. Steven Stein Founder and Executive Chairman of MHS. Author of "The EQ Leader" and co-author of "The EQ Edge" Emotional Intelligence and Your Success Episode Summary What is the difference between your IQ and your EQ? Why does it matter? I sat down with Dr. Steven Stein the Founder and Executive Chairman of Multi-Health Systems to discuss this. In this episode, we explore the importance of emotional intelligence and its role in success for leaders. Bio Dr. Steven Stein is a clinical psychologist and Founder and Executive Chair of MHS, an internationally known publisher of psychological tests and human analytics company. MHS is a 3-time Profit 100 winner for fastest-growing companies in Canada, one of Canada’s 50 Best Managed Companies (since 2014), one of Canada’s Most Admired Corporate Cultures, and has been awarded the American Psychological Association Healthy Workplace award. He is a leading expert on emotional intelligence and has authored several books, including The EQ Leader: Instilling Passion, Creating Shared Goals, and Building Meaningful Organizations through Emotional Intelligence; The EQ Edge: Emotional Intelligence and Your Success; Emotional Intelligence for Dummies, and Make Your Workplace Great. He has also done over 100 TV, radio, and newspaper interviews mostly related to emotional intelligence in the workplace. Websites https://www.mhs.com http://stevenstein.com LinkedIn https://www.linkedin.com/in/drstevenstein Twitter https://twitter.com/drstevenstein https://twitter.com/mhs_talent https://twitter.com/eiconnection Facebook https://www.facebook.com/MHSAssessments/ Leadership Quote“Leadership is taking actions that influence the thoughts, behaviors, or feelings of one or more people.” Subscribe, share and review on iTunes! https://podcasts.apple.com/us/podcast/keep-leading/id1461490512 Purchase Dr. Steven Stein's book on Amazon.com! Please visit KeepLeadingPodcast.com for a full transcript of this episode. The Keep Leading!™ podcast is for people passionate about leadership. It is dedicated to leadership development and insights. Join your host Eddie Turner, The Leadership Excelerator® as he speaks with accomplished leaders and people of influence across the globe as they share their journey to leadership excellence. Listen as they share leadership strategies, techniques and insights. For more information visit eddieturnerllc.com or follow Eddie Turner on Twitter and Instagram at @eddieturnerjr. Like Eddie Turner LLC on Facebook. Connect with Eddie Turner on LinkedIn. Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Steven Stein is the author of Make Your Workplace Great: The 7 Keys to an Emotionally Intelligent Organization , Emotional Intelligence for Dummies , and co-author of the international bestseller The EQ Edge: Emotional Intelligence and Your Success . . Dr. Steven Stein is a clinical psychologist and the founder and CEO of Multi-Health Systems Inc. (MHS), and publisher of the world's premier Emotional Intelligence assessments, the EQ-i, the BOEI, and the MSCEIT, as well as other leading psychological assessments Dr. Stein and MHS have tested the Emotional Intelligence (EQ) of more people in the world than anyone else. Dr. Stein has consulted with the Canadian Armed Forces, the U.S. Air Force, the FBI, and special units of the Pentagon. Dr. Stein has also worked with numerous corporate clients, including American Express, Air Canada, Coca Cola, CIBC, and several professional sports teams.
Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Listener Questions Jennifer asked about how to not take criticism personally when she receives it. Matt wondered if highly emotional intelligent leaders experience self-doubt. Lillian asked how she could influence the work that is being delegated to her. Amber wanted to know what she could do to address organizational change fatigue. Resources Mentioned Jennifer Garvey Berger at Growth Edge Coaching How to Stop Worrying and Start Living* by Dale Carnegie Leading Change* by John Kotter Our Iceberg is Melting* by John Kotter Start With Why* by Simon Sinek The EQ Edge* by Steven Stein and Howard Book Difficult Conversations* by Douglas Stone, Sheila Heen, and Bruce Patton Thanks for the Feedback* by Douglas Stone and Sheila Heen Who Moved my Cheese* by Spencer Johnson Related Episodes The Seven Steps You Follow To Delegate Work (episode 117) How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) Start With Why, with Simon Sinek (episode 223) Turn Followers Into Leaders, with David Marquet (episode 241) Essentials of Adult Development, with Mindy Danna (episode 273) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Listener Questions Jennifer asked about how to not take criticism personally when she receives it. Matt wondered if highly emotional intelligent leaders experience self-doubt. Lillian asked how she could influence the work that is being delegated to her. Amber wanted to know what she could do to address organizational change fatigue. Resources Mentioned Jennifer Garvey Berger at Growth Edge Coaching How to Stop Worrying and Start Living* by Dale Carnegie Leading Change* by John Kotter Our Iceberg is Melting* by John Kotter Start With Why* by Simon Sinek The EQ Edge* by Steven Stein and Howard Book Difficult Conversations* by Douglas Stone, Sheila Heen, and Bruce Patton Thanks for the Feedback* by Douglas Stone and Sheila Heen Who Moved my Cheese* by Spencer Johnson Related Episodes The Seven Steps You Follow To Delegate Work (episode 117) How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) Start With Why, with Simon Sinek (episode 223) Turn Followers Into Leaders, with David Marquet (episode 241) Essentials of Adult Development, with Mindy Danna (episode 273) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
According to a global survey by Deloitte, leadership is the most urgent concern when considering gaps in workforce readiness. When leaders channel emotional intelligence skills, their leadership levels are heightened as a result. Steven Stein, author of The EQ Leader, joins us to share the importance of emotional intelligence in the workforce.
Steven Stein started a small business with his wife. He was responsible for doing many of jobs necessary to grow the company. But to grow, Steven had to learn a valuable lesson. He did and today they employ more than 170 people throughout the world and he’s become a leading expert on psychological assessments and emotional intelligence.
In the first half, Patricia interviews Vincent Genna, a world-renowned psychic medium and healer. Vincent's readings uncover the heart of whatever is holding you back in life and provide actionable solutions so that you can ‘stop stopping yourself.' He discusses how the current eclipse amplifies current attitudes, changing your attitudes and beliefs into positive ones, where the word eclipse comes from and more. In the second half, Patricia interviews Steven Stein, a leading publisher of scientifically validated assessments, and author of several books on emotional intelligence. One of them being The EQ Leader: Instilling Passion, Creating Shared Goals, and Building Meaningful Organizations through Emotional Intelligence. He discusses: how EQ is the new IQ in determine leadership effectiveness, how developing a sense of purpose around the business motivates employees and more.
In the first half, Patricia interviews Vincent Genna, a world-renowned psychic medium and healer. Vincent's readings uncover the heart of whatever is holding you back in life and provide actionable solutions so that you can ‘stop stopping yourself.' He discusses how the current eclipse amplifies current attitudes, changing your attitudes and beliefs into positive ones, where the word eclipse comes from and more. In the second half, Patricia interviews Steven Stein, a leading publisher of scientifically validated assessments, and author of several books on emotional intelligence. One of them being The EQ Leader: Instilling Passion, Creating Shared Goals, and Building Meaningful Organizations through Emotional Intelligence. He discusses: how EQ is the new IQ in determine leadership effectiveness, how developing a sense of purpose around the business motivates employees and more.
In the first half, Patricia interviews Vincent Genna, a world-renowned psychic medium and healer. Vincent's readings uncover the heart of whatever is holding you back in life and provide actionable solutions so that you can ‘stop stopping yourself.' He discusses how the current eclipse amplifies current attitudes, changing your attitudes and beliefs into positive ones, where the word eclipse comes from and more. In the second half, Patricia interviews Steven Stein, a leading publisher of scientifically validated assessments, and author of several books on emotional intelligence. One of them being The EQ Leader: Instilling Passion, Creating Shared Goals, and Building Meaningful Organizations through Emotional Intelligence. He discusses: how EQ is the new IQ in determine leadership effectiveness, how developing a sense of purpose around the business motivates employees and more.
In the first half, Patricia interviews Vincent Genna, a world-renowned psychic medium and healer. Vincent's readings uncover the heart of whatever is holding you back in life and provide actionable solutions so that you can ‘stop stopping yourself.' He discusses how the current eclipse amplifies current attitudes, changing your attitudes and beliefs into positive ones, where the word eclipse comes from and more. In the second half, Patricia interviews Steven Stein, a leading publisher of scientifically validated assessments, and author of several books on emotional intelligence. One of them being The EQ Leader: Instilling Passion, Creating Shared Goals, and Building Meaningful Organizations through Emotional Intelligence. He discusses: how EQ is the new IQ in determine leadership effectiveness, how developing a sense of purpose around the business motivates employees and more.
Brought to you by: Kindle to College Program: How to Pay for College & Your Life Using Your Plight, Problems and Pain to Publish, Profit and Prosper --------------------------------- DAVID BELL is the author of seven novels, including his latest work: BRING HER HOME. His work has been translated into numerous foreign languages, and in 2013, he won the prestigious Prix Polar International de Cognac for best crime novel by an international author. He is an associate professor of English at Western Kentucky University where he directs the MFA program in creative writing. A native of Cincinnati, Ohio, he currently lives inBowling Green, Kentucky, with his wife, writer Molly McCaffrey. Related: Dr. Steven Stein on Emotional IntelligenceBirth of a White Nation with Dr. Jacqueline BattaloraSusan Wolfe (Escape Velocity)Camille Di Maio (Before the Rain Falls)
SUMMARY When emotions go up, intelligence goes down. Find out how emotional intelligence (EQ) affects the bottom line, and how you can improve your EQ. Dr. Steven Stein joins Andy ... Read More
August 7, 2017 Fashion Guru Vincent Djen, EQ Steven Stein & Rocking Single Suzanne Duncan
Bill Horan interviews Steven Stein, author of The EQ Leader, about why IQ gets you hired, but EQ gets you promoted.
Bill Horan interviews Steven Stein, author of The EQ Leader, about why IQ gets you hired, but EQ gets you promoted.
4 Emotional Intelligence Skills to Transform Your Leadership Style By Steven Stein, Ph.D. In today's work settings, many of the old-style hierarchical and authoritarian styles of leadership have become obsolete. We’ve witnessed significant strides in replacing rewards-punishment "transactional" management styles -- that have mostly proven unproductive -- with "transformative styles" in which organizational leaders inspire their teams to achieve a collective purpose. And yet we're still in the transition zone where we need more leaders equipped with the skills that combine interpersonal abilities, including empathy and trust, with the capacity to model creative problem solving when faced with tough situations. We refer to this skill set as Emotional Intelligence, or EI. The awareness that EI is an important job skill -- in some cases even surpassing technical ability -- has grown in recent years. In simple terms, EI is the ability to identify and manage emotional information in oneself and in others. But, we continue to experience a scarcity of this new brand of leadership talent. According to a global survey by Deloitte, leadership was rated the most urgent concern when considering gaps in workforce readiness. Why haven't we done a better job of cultivating emerging leaders? One reason is that we continue to mistakenly believe good technical or sales skills translate to good management skills. The thinking seems to be: if they excel at analyzing, fixing, selling and so on, then they can likely lead others to excel as well. But these skills and competencies have little to do with being a good leader. Another erroneous standard of leadership talent is mistakenly assuming that high IQ is a predictor of leadership strength. While it's likely that leaders have higher IQs than followers, the qualities that make up strong leaders go far beyond one's cognitive intelligence. Finally, choosing leaders based on personality remains widespread. Characteristics such as aggressiveness and extroversion, that tend to stand out in job candidates, don't always correlate with self-awareness, flexibility and influencing others. The forceful leaders may be good at giving orders, but that doesn’t always translate into inspiring subordinates into action. The traits that new bodies of research confirm as the most effective in improving workplace morale -- and the bottom line -- directly relate to qualities associated with EI. After gleaning results from the largest database of EI test scores in the world, researchers have identified four pillars of EI that form the foundation of competencies needed to buttress today's business world for success now and into the future. The good news is that EI traits can be cultivated and improved. Practice these four pillars of EI to transform your personal and organizational leadership style: Express authenticity on every level.Acting without integrity can be the kiss of death in today's world. Today's best leaders must be viewed as credible, fair and "real." Bombastic, arrogant and dominating people are out. For today's leaders, humility is a strength. People will respect you more and go the extra mile if they think you are real. Coach others to realize their full potential.Today's more equitable workplaces run on collaboration and mentoring, not policing. The best leaders coach their teams through tactics as simple as "management by walking around" and one-on-one meetings where they listen to employees' concerns, offer feedback and guidance and take responsibility for removing any roadblocks. Communicate the organization's mission in a way that inspires employees, suppliers and customers.More and more companies are realizing they are not in business just to make money or produce a product. Developing a sense of higher purpose (for example, Google's mission is "to organize the world's information and make it universally accessible and useful") heightens engagement and motivation for employees and other stakeholders, which helps attract and retain the right people. Insightful leaders communicate a purpose, meaning and vision, and express a hopeful view of the future. Encourage innovation and risk-taking.More success will accrue to organizations that encourage their employees to think creatively and champion new ideas. That doesn't mean everyone gets their own R&D budget, but it does require that leaders give their people more autonomy and license to explore changing customer needs and provide a fair, safe and encouraging hearing when employees propose new ideas. They also need to be understanding when new, risky ideas don't succeed. Innovative leaders spur imaginative and autonomous thinking and see challenges as learning opportunities. * * * Steven Stein, Ph.D., is a leading expert on psychological assessment and emotional intelligence. He is the founder and CEO of Multi-Health Systems (MHS), a leading publisher of scientifically validated assessments. Dr. Steven Stein is the author and coauthor of several books on emotional intelligence, including his new book, The EQ Leader: Instilling Passion, Creating Shared Goals, and Building Meaningful Organizations through Emotional Intelligence (Wiley, May 1, 2017), and the international best-seller, The EQ Edge: Emotional Intelligence and Your Success. He has consulted for military and government agencies, corporations and professional sports teams. Dr. Stein has also consulted on numerous reality TV shows, providing psychological expertise and candidate screening. He has appeared on more than 100 TV and radio shows throughout North America. For more information, visit drstevenstein.com
Dr. Steven Stein is the author of The EQ Leader: Instilling Passion, Creating Shared Goals, and Building Meaningful Organizations through Emotional Intelligence. Dr. Stein is also a leading expert on psychological assessment and emotional intelligence. He is the founder and CEO of Multi-Health Systems (MHS), a leading publisher of scientifically validated assessments. Related: Upside: Profiting from the Profound Demographic Shifts Ahead Outsmart Your Instincts with Ed Harrignton Crunch Time with Rick Peterson Says Who? How One Simple Question Can Change The Way You Think Forever How Successful Companies Use Disruption to Matter and Win with Peter Sheahan
Dr. Steven Stein is the author of Make Your Workplace Great: The 7 Keys to an Emotionally Intelligent Organization , Emotional Intelligence for Dummies , and co-author of the international bestseller The EQ Edge: Emotional Intelligence and Your Success . . Dr. Steven Stein is a clinical psychologist and the founder and CEO of Multi-Health Systems Inc. (MHS), and publisher of the world's premier Emotional Intelligence assessments, the EQ-i, the BOEI, and the MSCEIT, as well as other leading psychological assessments Dr. Stein and MHS have tested the Emotional Intelligence (EQ) of more people in the world than anyone else. Dr. Stein has consulted with the Canadian Armed Forces, the U.S. Air Force, the FBI, and special units of the Pentagon. Dr. Stein has also worked with numerous corporate clients, including American Express, Air Canada, Coca Cola, CIBC, and several professional sports teams.
We're talking this week's episode, "The First of His Name" Music by Kevin MacLeod incomptech.com and Steven Stein steinski.com
We're talking Oathkeeper Music by Kevin MacLeod imcomptech.com and Steven Stein steinski.com
We're talking Breaker of Chains Music by Kevin MacLeod www.incomptech.com and Steven Stein www.steinski.com
We're joined once again by Lauren and we talk wedding's deaths & sick bastards Music by Kevin MacLeod incomptech.com and Steven Stein www.steinski.com
This week they changed the rules in Astapor. Help us figure out the ramifications & the rest of the goings on in Westeros. Music by Kevin MacLeod incomptech.com and Steven Stein www.steinski.com
Season 3 Episode 3 Almost rape and actual dismemberment! We talk the latest episode. Music by Kevin MacLeod incomptech.com and Steven Stein www.steinski.com
Season 3 episode 2! Jeannie, Rachel & Nikkie break it down for you Music by Kevin McLeod incomptech.com and Steven Stein www.steinski.com
Season 3 is here! We're breaking down the latest news & Episode 1 Valar Dohaeris. ALso joining us once again is our friend Sithwitch from the Quantum Tavern Podcast to talk George RR Martin's visit to "Aggi Con" www.quantumtavern.com Music by Kevin McLeod incomptech.com and Steven Stein www.steinski.com
Dr. Steven Stein is the author of Make Your Workplace Great: The 7 Keys to an Emotionally Intelligent Organization , Emotional Intelligence for Dummies , and co-author of the international bestseller The EQ Edge: Emotional Intelligence and Your Success .
This time we talk more Game of Thrones news...it's getting thin out there! We also found more fun stuff & talk behind the curtain of the minor characters in Shakespeare's Hamlet Music by Kevin MacLeod incompetech.com and Steven Stein www.steinski.com
This time in addition to Game of Throne news & fun links, we talk Terry Pratchett's Hogfather! Music by Kevin MacLeod incompetech.com and Steven Stein www.steinski.com
This time we talk Game of Thrones news and the movie Paul! Music by Kevin MacLeod incompetech.com and Steven Stein www.steinski.com
Join us this time as we talk filming wrapping up, check out the numbers and find all the fun links. We then talk Peter Dinklage in Death at a Funeral! Music by Kevin MacLeod incompetech.com and Steven Stein www.steinski.com
This time we talk Game of Thrones cast news, fun stuff related to the show & random links. We then talk about Sin City. Music by Kevin MacLeod http://incompetech.com and Steven Stein http://www.steinski.com
We talk Game of Thrones cast news, Kickstarter projects, toilet decals, shoes & other fun Game of Thrones randomness we found. In honor of Tony Scott's passing, we also talk True Romance. Music by Kevin Macleod incomptech.com and Steven Stein www.steinski.com
This week we talk casting and random news. We also share some fun links we found and we talk Harry Potter and the Deathly Hallows Part 2. Music by Kevin MacLeod incompetech.com and Steven Stein www.steinski.com
Joins this time as we talk casting news, find fun links & talk Harry Potter & The Deathly Hallows Part 1 Music by Kevin MacLeod incompetech.com and Steven Stein www.steinski.com
This week we have casting news, obscure links and additions to the Bad Ass Chick Gallery. We also talk about one of Rachel's favorite movies, Fight Club. Music by Kevin MacLeod http://incompetech.com & Steven Stein http://www.steinski.com
Dr. Steven Stein is the author of Make Your Workplace Great: The 7 Keys to an Emotionally Intelligent Organization , Emotional Intelligence for Dummies , and co-author of the international bestseller The EQ Edge: Emotional Intelligence and Your Success . . Dr. Steven Stein is a clinical psychologist and the founder and CEO of Multi-Health Systems Inc. (MHS), and publisher of the world's premier Emotional Intelligence assessments, the EQ-i, the BOEI, and the MSCEIT, as well as other leading psychological assessments Dr. Stein and MHS have tested the Emotional Intelligence (EQ) of more people in the world than anyone else. Dr. Stein has consulted with the Canadian Armed Forces, the U.S. Air Force, the FBI, and special units of the Pentagon. Dr. Stein has also worked with numerous corporate clients, including American Express, Air Canada, Coca Cola, CIBC, and several professional sports teams.
Dr. Steven Stein is the author of Make Your Workplace Great: The 7 Keys to an Emotionally Intelligent Organization , Emotional Intelligence for Dummies , and co-author of the international bestseller The EQ Edge: Emotional Intelligence and Your Success . . Dr. Steven Stein is a clinical psychologist and the founder and CEO of Multi-Health Systems Inc. (MHS), and publisher of the world's premier Emotional Intelligence assessments, the EQ-i, the BOEI, and the MSCEIT, as well as other leading psychological assessments Dr. Stein and MHS have tested the Emotional Intelligence (EQ) of more people in the world than anyone else. Dr. Stein has consulted with the Canadian Armed Forces, the U.S. Air Force, the FBI, and special units of the Pentagon. Dr. Stein has also worked with numerous corporate clients, including American Express, Air Canada, Coca Cola, CIBC, and several professional sports teams.