Pearls of Wisdom Jewelry Podcast

In this episode of the Pearls of Wisdom Jewelry Podcast, we meet Babs, the powerhouse behind a beloved jewelry store that's been thriving for over 20 years in her historic downtown district. With a style all her own and a heart full of generosity, Babs has built a brand that's as much about people as it is about beautiful pieces. What began as a shift from biochemical engineering to creative entrepreneurship turned into a business rooted in passion, grit, and connection. From encouraging her staff to “just be themselves” to throwing unforgettable events like golden ticket giveaways and goody bag bonanzas, Babs has created a retail experience customers keep coming back for. In this episode, she shares how she's evolved with the times—launching a new website just in time for the pandemic, doubling down on local and online marketing (yes, even in bathroom stalls), and leaning into trade shows and collaborations. We also hear about her love for Montana Yogo sapphires, the surprising results of her anniversary event, and why she doesn't see herself retiring anytime soon. Whether you're a small business owner, jewelry retailer, or just someone who loves a story full of heart and hustle, this episode is packed with insight and inspiration. Babs reminds us all that you can build a successful business without compromising who you are—and have a lot of fun along the way. Listen to the full episode on the Pearls of Wisdom Jewelry Podcast and experience why Babs truly is the queen of “pearls of wisdom.”   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform:  • Apple Podcast = https://podcastsconnect.apple.com/my.-..  • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

In Episode 80 of the Pearls of Wisdom Jewelry Podcast, we meet Mike and Elise Rose, owners of Grace Marie Jewelry & Design in Lynchburg, Virginia. What started as an inherited jewelry store in a small New York town has become a thriving family business built on grit, learning and dedication to their craft. In this episode, Mike and Elise share their story of how they took over Elise's dad's store with no formal training in the jewelry business and learned through real-world experience and mentorship. After several years in upstate New York, they moved to Lynchburg in 2020 and opened Grace Marie Jewelry & Design in the middle of a pandemic. Despite the challenges, they've grown their brand, community presence and capabilities and just moved into a historic Main Street location that was once home to Lynchburg's oldest jeweler. You'll get a behind the scenes look at how this family run business works – from their kids helping in the store (including an 11 year old who's already got fans among the customers) to how they scale a business, who to hire and when and the balance between growth and sustainability. They talk about their adoption of new tools like laser engravers and CAD design software, community collaborations like bridal boxes and their approach to customer experience. Their passion for personalization and custom work shines throughout the conversation as does their commitment to supporting other downtown businesses. They also share valuable lessons for small business owners – finding a mentor, buying groups like RJO and continuous learning in an ever changing industry. Whether you're in the jewelry business, run your own family business or just love entrepreneurial stories, this episode has got it all. Grace Marie Jewelry & Design is not just a store, it's what happens when tradition, innovation and community come together. Listen to the full episode on the Pearls of Wisdom Jewelry Podcast and if you're in the Lynchburg area, go visit Grace Marie's new location and experience it for yourself.   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform:  • Apple Podcast = https://podcastsconnect.apple.com/my.-..  • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Josh Durham from Parker Jewelers in Carlisle, PA, joins the podcast to share his story as a third-generation jeweler running a family business established by his grandparents over 50 years ago. Now, Josh and his wife face the challenge all jewelers face: driving consistent traffic and customers to their website and store. Josh shares his journey of understanding and implementing SEO. After noticing a smaller competitor was matching Parker Jewelers online, Josh realized it was time to get into SEO. With a beautifully designed Shopify site with live inventory integration from Edge, Josh found out there was a big gap in his site's optimization and opportunities were being left on the table. Josh shares tips he learned about SEO. He was able to understand the importance of updating product titles and meta descriptions that improve visibility in Google search results.Rather than spending big on ads, Josh believes SEO is a more cost effective way to attract real customers who are actively searching for specific jewelry pieces or services like custom engagement rings. You'll learn the realities of SEO including the effort involved and the importance of creating repeatable processes. Josh says although SEO can feel overwhelming at first, breaking it down into smaller tasks makes it achievable for independent jewelers who want to grow their business online. Guy gives practical tips on how to use Google Business Profiles, local SEO and how having a strong online presence through blogs, Google updates and reviews can get you more customers. Josh's proactive approach and hands-on approach shows you don't have to be a digital marketing expert to understand the basics, even if you're going to delegate or outsource these tasks. They also talk about common problems jewelers face, like how to attract and train good staff, and how important a marketing strategy is for long term growth. Josh's experience and Guy's expertise combine to give jewelers actionable tips to improve their digital marketing. Listen in to see how Parker Jewelers is transforming their online presence with SEO and how your jewelry store can do the same. Guy provided Josh with practical advice to help improve his SEO strategy, and he's ready to help your store too. Don't miss out – reach out to Guy today to start seeing results for your website.   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform:  • Apple Podcast = https://podcastsconnect.apple.com/my.-..  • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

This episode of Pearls of Wisdom showcases another amazing story from one of our colleagues in the jewelry industry. Our host, Guy, from Jewelry Store Marketers, sits down with a visionary in the world of luxury accessories, Irina Aran of Facets Fine Handcrafted Jewelry. She came to talk about her enduring and wonderful journey in this industry.  Irina's story began from a small family-run business—just like what most successful businesses do. Now, she's leading a luxury and antique jewelry company. Irina shared how her passion for craftsmanship and commitment to quality has been instrumental to her success. Her story is a lesson in perseverance and resilience. She explained that even when things get tough, fear won't let her dictate her future. The shocking story of a smash-and-grab robbery in her store tested her and her team's mettle. She explains how being calm, putting safety at the top of mind, and turning adversity into an opportunity to beef up security. This also led them to strengthen community ties. Irina also opens up an endearing story and a personal project—something close to her heart. She built a jewelry collection inspired by her late brother to support ADHD awareness. She highlights how she turned her grief of losing her young brother into purpose by designing a meaningful piece where a portion of the proceeds go to non-profit initiatives. Entrepreneurs and creatives will also find inspiration from Irina's experience with customer engagement, viral marketing, and running big giveaways. Listeners will also get insights on the importance of in-house craftsmanship instead of outsourcing and how social media is integral in the progress of a modern jewelry brand. Tune into Irina Aran's fascinating story. Learn the ropes and challenges of building a business that will last.   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform:  • Apple Podcast = https://podcastsconnect.apple.com/my.-..  • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

In this episode of Pearls of Wisdom—brought to you by Southern Jewelry News and Jewelry Store Marketers—Guy Pineda is joined by co-host Elesa Dillon of Southern Jewelry News to welcome master jeweler and “accidental gemologist” Lance Pierce of Pierce Custom Jewelers. Lance's story starts with his love of building custom hot rods which was put on hold due to sensitivity to paint chemicals. A last-minute decision to drive a friend to GIA's orientation changed everything: not only did Lance escape the heat of the summer he also found his life's work. In this fun conversation, Lance shares how he went from being a top repair jeweler to a custom designer. He believes fixing broken pieces teaches you about durability, technique and craftsmanship – skills that later translate into creating heirloom jewelry. He talks about the emotional side of his work and shares stories including one about engraving an oxygen tank for a family who had lost a loved one and wanted to honor their passion for scuba diving. His focus on building trust and relationships with clients and suppliers comes through in every story. But jewelry isn't Lance's only creative outlet. Listen in as he talks about his love of music and performs a little guitar for us. From forging metal to strumming strings Lance is an artist. Throughout the episode, Elesa and Lance also give a shout-out to Southern Jewelry News—over 34 years of industry insight—for keeping retailers and suppliers connected to the latest trends, best practices and success stories. Join us for this fun conversation about how passion, serendipity and skill come together to create pieces that are as memorable as the moments they commemorate. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform:  • Apple Podcast = https://podcastsconnect.apple.com/my.-..  • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Welcome to another great episode of the Pearls of Wisdom Jewelry Podcast! Guy and Elisa Dillon of Southern Jewelry News sit down with Melissa Pierce of Pierce Custom Jewelers in Lake Mary, Florida. This episode gets into the artistry, trust and community that makes Pierce Custom Jewelers so special. Melissa shares the story behind the family business she co-owns with her husband Lance, a master jeweler with over 34 years experience. Melissa talks about how her career went from corporate consulting to jewelry making and how she earned her graduate gemology degree. Together Melissa and Lance have built a business based on trust and offer a mix of fine jewelry and custom designs that reflect their clients lives and memories. Melissa talks about the care that goes into each piece from understanding a client's lifestyle to using CAD design and gemological microscopes. She also talks about their honesty policy where every item on their website is physically in their store – no bait and switch here. Throughout the conversation Melissa talks about the challenges of modern jewelry retail such as educating clients on lab grown versus mined diamonds and managing changing client expectations. She shares stories of helping clients through big decisions like choosing engagement rings that balance sentimental value with practicality. A big part of the conversation is about the Pierces' community involvement. With clients spanning three generations Pierce Custom Jewelers is all about trust and relationships. Melissa shares a story about turning away a client who was uncomfortable with her ring being resized and then seeing that client come back as a loyal customer – proof of their integrity based business. In addition to jewelry Melissa talks about the creative passions she and Lance share including their love of music. Listeners get a special treat at the end of the episode – a piano performance by Melissa herself. Whether you're a jeweler looking for inspiration, a client curious about custom jewelry or someone who loves stories of artistry and connection this episode has you covered.  Listen now! Check out more episodes of the Pearls of Wisdom Jewelry Podcast.   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform:  • Apple Podcast = https://podcastsconnect.apple.com/my.-..  • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Welcome to the Pearls of Wisdom Jewelry Podcast! In this episode, we welcome Slav, a leader in the jewelry industry and a key figure at Gems One, a top supplier of high-quality gemstones, diamonds, and fine jewelry serving over 1,000 independent jewelry stores across the U.S.    Slav shares valuable insights on the importance of effective marketing strategies and the necessity of integrating print media into your promotional efforts.    As we discuss the challenges jewelers face in today's competitive market, Slav emphasizes the concept of “the power of seven,” explaining how consumers need multiple impressions before purchasing.   Slav highlights the significance of maintaining a consistent marketing message across various platforms to build brand recognition and customer trust.    He shares advice on how jewelers can streamline their marketing efforts and align their product offerings with their messaging in order to create a more efficient business model. He stresses the need for clarity and authenticity in marketing communications to build trust and loyalty.    We also discuss Gems One's innovative initiatives, including their “Perfect Love” concept, which aims to enhance customer engagement and effectively close sales.    He added that this approach not only enhances their customers' experience but also differentiates their brand in a saturated market.    To support that, Slav shares insights into upcoming trends in jewelry design and marketing, reinforcing how a well-thought-out strategy can impact a jeweler's success.    It's been an absolute pleasure having Slav on this episode. His expertise and advice are something you won't want to miss. Tune in now and let his wisdom inspire your next steps!   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform:  • Apple Podcast = https://podcastsconnect.apple.com/my.-..  • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Episode 74 offers a wealth of knowledge from seasoned jewelers. Whether you're a jeweler, a business owner, or simply a lover of fine jewelry, this episode provides a treasure trove of actionable insights and inspiring stories. The episode begins by exploring the creative world of custom jewelry design. Jewelers discuss how they've embraced advanced technologies like CAD modeling and 3D printing to deliver bespoke designs that stand out in a competitive market. With half their workshops dedicated to custom projects, these artisans are constantly pushing boundaries in bridal and retail jewelry, meeting the demands of modern customers while preserving the artistry of traditional techniques. Seasoned jewelers emphasize how sharing knowledge and resources can help newcomers avoid years of trial and error, making the jewelry industry a collaborative, supportive community. Jewelers share how they engage with local fundraisers, support nonprofits, and immerse themselves in their communities. By giving back and forming meaningful connections, they strengthen customer loyalty and enhance their presence in the neighborhoods they serve.  From year-round advertising campaigns to innovative approaches like Facebook Live auctions, jewelers reveal how they stay top-of-mind with both loyal and new customers. The episode also highlights how lab-grown diamonds have transformed the market, offering customers more value for their money and reshaping the way jewelers approach sales. Clienteling: Building Long-Term Customer Relationships Clienteling has become a game-changer for many jewelers. By recording customer preferences, holding themselves accountable, and delivering exceptional service, jewelers have seen significant improvements in their businesses. One jeweler recounts how this strategy turned around slow sales months, demonstrating the importance of investing in customer relationships. Memorable Moments and Customer Stories Heartwarming and humorous customer stories add a personal touch to the episode. One story, involving a farmer who made a significant purchase on Christmas Eve, serves as a powerful reminder of the importance of treating every customer with respect. Rebranding and Reinvention The episode emphasizes the importance of staying true to a brand's core values while embracing innovation. From redesigning store interiors to creating new logos, these changes reflect the evolving tastes and expectations of their customers.  Another recurring theme is the role of teamwork, with guests sharing how their businesses thrive thanks to dedicated employees. By fostering a positive work environment, offering growth opportunities, and encouraging collaboration, these jewelers have built teams that are as committed to success as they are. Jewelers discuss strategies for maintaining profitability, such as shifting to more affordable materials like silver and refining price points. The episode also explores the impact of technology, from the rise of AI to the ever-changing landscape of social media marketing. Episode 74 is a must-listen for anyone interested in the jewelry industry. It provides a comprehensive look at the challenges and opportunities facing jewelers today. From mastering the art of customization to navigating economic shifts, this episode is both a celebration of the craft and a guide for future success. Tune in to hear from the experts and discover how the jewelry world continues to innovate, adapt, and thrive. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/  Jewelry Store Marketers: https://jewelrystoremarketers.com/  Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast  Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Episode 73 is packed with inspiration, practical advice, and heartfelt narratives that highlight the multifaceted nature of the industry. It begins with a lighthearted conversation about jewelry selection. While some focus on technical aspects like color, cut, and clarity, others embrace a simpler philosophy: if a piece of jewelry sparks joy, it's the right choice.  Mastering Leadership in the Jewelry Business Leadership is a recurring theme throughout the episode, as industry professionals share their experiences in cultivating strong teams and driving business success. The discussion explores how leadership is not something absorbed through osmosis but a skill that can be learned, honed, and applied. The podcast also highlights how stellar repair services can become a trust-building foundation for jewelers. By dedicating time and effort to seemingly small tasks, like customizing a watchband or repairing sentimental items, jewelers build deep connections with their customers.  Next, this episode shares inspiring tales of innovation and craftsmanship. One jeweler recounts their transition from traditional wax carving to adopting CAD technology, a shift that was both daunting and transformative. The challenges of learning a new system were outweighed by the creative possibilities it unlocked, enabling the jeweler to produce stunning designs with precision.  Community Involvement Community engagement takes center stage as jewelers discuss their efforts to give back. One standout initiative is a jewelry design contest for students, encouraging creativity and confidence among participants. With winners selected across elementary, middle, and high school categories, this annual event combines art, math, and storytelling, fostering valuable skills and inspiring the next generation.  The Power of Digital Marketing and Financing Options Modern marketing strategies and financing options play a significant role in today's jewelry business. From targeted social media campaigns to 60-month 0% financing offers, these tools help businesses attract and retain customers.  Jewelers share success stories about how financing transformed hesitant window-shoppers into buyers, making luxury jewelry more accessible. The discussion also emphasizes the importance of thoughtful promotion—using financing as a supportive tool rather than a high-pressure sales tactic. Celebrating Milestones A jeweler celebrating 70 years in business shares the emotional journey of preparing to pass the torch to a new generation. The story captures the essence of what it means to build something meaningful and ensure its continuity.  The podcast also explores the unique camaraderie among jewelers, where shared experiences and mutual support create a sense of belonging. The episode closes with a powerful message: success comes from being invested in people, sharing stories, and treating every interaction as an opportunity to build trust and create joy. Why This Episode Matters This episode offers actionable insights and heartwarming anecdotes that resonate deeply whether you're a seasoned professional or a newcomer.  Discover how the jewelry industry continues to innovate, adapt, and thrive while staying true to its roots. Don't miss this opportunity to gain fresh perspectives and practical tips from those who have dedicated their lives to the art and business of jewelry. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/  Jewelry Store Marketers: https://jewelrystoremarketers.com/  Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast  Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...   

Episode 72 of Southern Jewelry News is an insightful discussion between our host Guy Pineda and our guest feature Rodney Montoya. Amidst the tight competition in the jewelry industry, Rodney shares his journey from working at established jewelers to launching his own business in 2007. Discover how  Rodney has overcome the hilly nature of this industry, facing economic shifts and the constant change in customer preferences. He reveals his strategies that served as keys to his success. Adapting to market trends Rodney highlighted the constant shift in market trend. He mentioned the latest jewelry trends affecting their production. For example, he sees the rising need for lab-grown diamonds and the resurgence of yellow gold, including the shift in liking for more casual styles. Thus, he believes that adjusting his inventory and adapting to designs will meet these demands. Technology Technology is essential in jewelry creation, from CAD to 3D printing. He shares how he uses these techniques to enhance his customization works so that the process of production is streamlined. The influence of networking Rodney explains in this podcast how networking is essential to business growth. Networking provides knowledge sharing, support from experienced colleagues, and buying power. Learn how Rodney builds strong relationships with other jewelers, industry professionals and manufacturers to be able to immerse in this intriguing world. Community engagement Rodney highlights the importance of giving back to your local community. It serves as a foundation for building a loyal customer base and establishing a brand reputation. He shares his experiences in partnering with the local community and charitable initiatives. Customer-centric approach Our guest believed in providing exceptional customer service and forging long-lasting relationships. He knows these moves, especially the word-of-mouth marketing and referrals are the foundation of his success. Whether you're just beginning to put up your jewelry business or already a seasoned jeweler, this episode will knock your heart and inspire you to achieve your business goals. Tune in for more to learn from similar scenarios in business from expert jewelers looking to grow their business. Discover hidden and actionable strategies for success in the jewelry industry. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/  Jewelry Store Marketers: https://jewelrystoremarketers.com/  Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-..  • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-..  • iHeartRadio = https://www.iheart.com/podcast/263-pe...  • Spotify = https://open.spotify.com/show/6IU1OHw...  • Google Podcast = https://podcasts.google.com/feed/aHR0... 

Welcome to the Pearls of Wisdom Podcast. In this episode, we have the visionary master jewelry co-founder of Jamie Turner Designs, a jewelry company known for its handcrafted jewelry inspired by the beauty of Texas. As he sits with us, Patrick opens up about his exciting journey into the design industry, and now he's been at it for over three decades. He gets into the heart of what makes jewelry special, and it's fascinating to hear how he turned his passion for jewelry into a thriving business. We glimpse how much thought and care went into each piece he crafted when he shares his insights into the design process. As he recounts memorable client interactions, Patrick emphasizes how his collaboration with clients involves understanding their personal stories, preferences, and desired aesthetics. He also mentions some of his favorite projects, including custom engagement rings and commemorative pieces. This commitment to craftsmanship is especially refreshing in an industry that often focuses on trends. Patrick was also generous enough to share his process for sourcing materials. He shares the challenges and ethics of choosing sustainable and high-quality gemstones and metals. He explains how important it is for him to maintain integrity in sourcing while ensuring that each piece reflects his commitment to craftsmanship. Like many modern jewelers, he reflects on the role of technology in jewelry design, including the use of CAD (computer-aided design) software to visualize concepts before creating them physically. With his deep experience at Jamie Turner Designs, Patrick is ready to share amazing insights with anyone in the jewelry world.  Don't miss out on his tips for running a successful jewelry business! Listen in now and get inspired! Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/  Jewelry Store Marketers: https://jewelrystoremarketers.com/  Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-..  • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-..  • iHeartRadio = https://www.iheart.com/podcast/263-pe...  • Spotify = https://open.spotify.com/show/6IU1OHw...  • Google Podcast = https://podcasts.google.com/feed/aHR0... 

Welcome to the Pearls of Wisdom Podcast! We have our special guests from Holliday Jewelry: Cindy Wagner, Jamie Norton, and Nathan Holliday. This passionate team shares insights into their unique store culture and the values that drive their success.  They each share their opinions on leadership, the importance of listening, and how nurturing each team member's passions creates a thriving work environment. They also share fun stories about adventures and team bonding that show their commitment to building strong relationships.   They mentioned some effective strategies for jewelry store management to keep operations running smoothly. One handles the nitty-gritty details, while the other brings an infectious energy that drives sales and relationships.  In terms of listening, we can all agree that it's a skill that's often overlooked but can completely transform customer service and team dynamics.  Discover how creating a family-like environment, where employees take on new leadership roles, can enhance customer experiences and foster loyalty. Even Nathan and Cindy share how they've grown into their roles, managing everything from social media to store displays, all while maintaining a genuine passion for what they do. And they even share their personal favorite types of jewelry, so if you want to know what they love, you won't want to miss this episode.  Tune in now to get more valuable tips on building a dynamic team culture that leads to lasting success! Be sure to follow us for more pearls of wisdom in every episode!  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/  Jewelry Store Marketers: https://jewelrystoremarketers.com/  Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast  Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-..  • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-..  • iHeartRadio = https://www.iheart.com/podcast/263-pe...  • Spotify = https://open.spotify.com/show/6IU1OHw...  • Google Podcast = https://podcasts.google.com/feed/aHR0...   

Welcome back to the Pearls of Wisdom Jewelry Podcast! In this episode, we are thrilled to have Doris, CEO and Gemologist of Butler Diamonds from Selma, Alabama, join us again. Doris shares her unique approach to creating a personalized and enjoyable jewelry experience for their clients.  But things take a fun twist when Doris introduces us to her alternate personality Darla, who quickly becomes the center of the conversation. Doris's fun stories give us a glimpse of Darla's larger-than-life personality and love for diamonds.  It's hilarious to suddenly discover this alternate personality who's just as fun to be around. According to Doris, Darla is bold, outspoken, and full of humor — definitely someone you won't forget.  This personality's unconventional jewelry pieces have influenced Doris's philosophy of selecting pieces that make a statement and tell a story. In this episode, you'll laugh and fall in love with their unapologetic opinions on what makes jewelry worth wearing.  With them, you can just forget the usual diamond cuts and clarity lectures — Doris and (Darla) are here to remind us that if it's pretty, wear it, and if it isn't, why bother?  Expect laughter, unexpected gems of wisdom, and a look at how personality can truly set a business apart. Doris's stories about Darla will leave you smiling and wanting to know more about this side of her. Tune in and get ready for some fun as we uncover the colorful side of the jewelry world with Doris. Don't miss it! Follow us and join the conversation. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Today's Pearls of Wisdom podcast has Guy Pineda engaging the beautiful and charming women of RDI Diamonds in a casual and fun conversation. SJN also talks with the amazing Michael Indelicato, founder and CEO of RDI Diamonds.  Tune in as Christy Davidson, RDI Diamond expert and Aubre Ford, RDI Senior Account Manager/RJO Lead, talk about some cool new offerings from RDI Diamonds.  Listen to Christy introduce her awesome new moon pendant, Forever to the Moon and Back for Rare Forever,  RDI's natural diamond brand. This pendant is not a totally new design, but what's amazing is the story that goes when customers purchase the jewelry.   Aubre, as well, has some exciting news! RDI is giving away a free vacation package! Listen closely as Aubre discusses how jewelers can be entitled to this first-time promo from RDI.  In a separate interview, Guy has an insightful conversation with RDI founder and CEO Michael Indelicato. Michael passionately tells the beginning story of RDI.  Discover how RDI (Rochester Diamonds Incorporated) Diamonds, established in 1992, grew from being a family-owned small jewelry business into one of the most established wholesale diamond distributors in the U.S. and an international leader in the diamond industry.  Michael also shares how valuing customers and employees contributed to his company's success. He also discusses what to expect from RDI in the coming months and years.  If you are a jewelry store looking for a diamond jewelry supplier, RDI is going to be all over the place. Check out where they're heading to after JCK.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/  Jewelry Store Marketers: https://jewelrystoremarketers.com/  Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast  Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Join us on the Pearls of Wisdom Podcast for a heartwarming and inspiring conversation with Dustin and Donny Basch of Don Basch Jewelers. Discover the remarkable story of their family business, spanning four generations and 98 years of dedication to the craft of jewelry. Hear how the Basch brothers, along with their brother Danny, transformed their vision into reality, building a brand-new store in Macedonia, Ohio. Explore the unique features that make this store a true reflection of their family values and commitment to their customers. Step inside the Denise Anne Diamond Boutique, a heartfelt tribute to their late mother, and witness the skilled artisans at work through the open workshop windows. Delve into the close-knit family dynamic that drives the success of Don Basch Jewelers. Learn how their shared passion for jewelry, combined with their individual strengths, creates a seamless and enjoyable customer experience. Discover how their commitment to exceptional service, personalized attention, and a welcoming atmosphere keeps generations of customers returning to their store. The Basch brothers also open up about the challenges they overcame in building their dream store, emphasizing the importance of perseverance and determination in achieving your goals. They offer valuable advice for aspiring jewelers, highlighting the significance of building trust, delivering on promises, and creating a unique brand identity. Whether you're a longtime customer or new to the Don Basch family, this episode offers a behind-the-scenes look at a jewelry store that truly embodies the heart and soul of its community. Tune in to discover how this family-owned business continues to thrive by honoring tradition, embracing innovation, and always putting their customers first. Experience the warmth and camaraderie that have become synonymous with the Don Basch name, and gain valuable insights into building a successful and enduring legacy in the jewelry industry. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome back to the Pearls of Wisdom Podcast! We're excited to have Kyle Bullock of Bullock's Jewelers return in this episode. Kyle, a fourth-generation jeweler with 98 years of family legacy, shares exciting new developments in his career. In addition to running his successful jewelry store, Kyle has partnered with Jimmy DeGroot to launch trainretailmanagement.com. This innovative platform offers weekly training sessions, videos, and resources specifically designed for jewelry store owners and small business retailers. Join us as Kyle reveals the common challenges jewelers face, from struggling to find and retain good employees to feeling overwhelmed by the demands of running a business. Discover how leadership and management training can transform your business, leading to increased profits, employee retention, and a better work-life balance. Kyle shares practical tips and insights, emphasizing the importance of an outward-focused leadership style. Learn how to empower your team, create a unique appeal for your business, and ultimately achieve your goals. Whether you're a seasoned jeweler or just starting out, this episode is packed with valuable information that can help you handle the industry's complexities and achieve lasting success. Take advantage of the encouraging business insights shared by Kyle Bullock. Tune in to learn how Train Retail Management can help you overcome challenges, elevate your business, and create a legacy that shines as bright as your finest jewels. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Welcome to the Pearls of Wisdom Podcast! In this episode, we are thrilled to have Craig Underwood, the president and owner of Underwood Fine Jewelers in Fayetteville, Arkansas, as our special guest. Craig takes us on a glittering journey through his storied career in the jewelry world. From winning the coveted Robert M. Shipley Award to numerous design contest victories, Craig explains how his team consistently creates stunning, award-winning pieces. He even shares some behind-the-scenes stories, including how their jewelry made an appearance at the Emmy Awards! From the initial idea to the finished product, we discuss the creative process behind designing custom jewelry pieces. Craig emphasizes the importance of trust between the jeweler and the customer, likening it to the relationship one should have with their doctor. The conversation gets even more interesting when Craig reveals his passion for landscape photography. He shares stories behind his breathtaking photos, the patience required for the perfect shot, and how his love for photography influences his jewelry designs. These tales, from waiting for the golden hour to capturing the Great Wall of China, are as captivating as his photos. This episode is packed with valuable insights into balancing work and personal passions. Craig shares how photography helps him recharge and stay creatively inspired, providing a perfect escape from the demands of running a successful jewelry business. Tune in now because you will surely enjoy hearing about Craig's experiences, from managing a successful jewelry store to capturing the perfect photo at the right moment. This episode is for everyone interested in jewelry, photography, or both, as it offers inspiration and insight from a true artisan. Don't miss out on the gems of wisdom he shares with us. Share with your jewelry or photographer friends and watch it together.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to Pearls of Wisdom Podcast! Today, we have a special guest joining us: George Prout, the president of JB Bhanderi and the largest CVD grower of Surreal Diamonds.  With decades of experience and a sharp eye for industry trends, George will effortlessly guide us to explore diamonds, gold, and the world of digital currencies.  He delves into the rise of Bitcoin and its implications for both investors and the jewelry market. According to him, Bitcoin, with its finite supply and decentralized nature, offers a hedge against inflation and a pathway to financial sovereignty.  Plus, he discusses how recent developments, like the approval of Bitcoin ETFs by the SEC, are opening up new opportunities for everyone to get involved in the crypto world.  But that's just the beginning! One of the key highlights of our conversation is George's exploration of lab-grown diamonds and their emotional resonance. He shares insights into innovative initiatives like the Diamond Legacy program, where consumers can not only purchase a diamond but also receive the seed that grew it!   George provides invaluable advice for small jewelers looking to explore the challenges of market disruption. He emphasizes the importance of staying agile and adopting a risk-averse approach to inventory management. This will ensure long-term sustainability in a rapidly changing environment.  Get ready to learn more. Tune in now and let George's expertise change the way you see the industry along with digital currencies.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to Pearls of Wisdom Podcast! In this episode, you'll learn about jewelry rebranding with our special guest Joanna Gruver, the owner of Jo & Co., formerly Haywoods Jewelers. So if you ever have thought about changing your business's identity, Joanna is here to share her insights from her rebranding journey.  In this episode, she reflects on the beautiful transformation of Haywood's Jewelers, from its humble beginnings in 2004 to its recent rebranding as Jo & Co. Jewelers in 2023 — thanks to their commitment to quality, service, and community engagement.  But what were the reasons behind their rebranding? It's public knowledge but Joanna will still share the details here.  For business owners considering rebranding, she shares the importance of knowing when is the right time for a rebrand. To better give an idea of how to do it, she recalls their journey, from selecting a new name and logo to updating the overall brand image all while staying true to their identity.  And don't forget to involve your team in the process. Valuing their input can bring them pride and strengthen the new company's foundation.  But your very main step in rebranding is research. Joanna urges everyone to explore other brands and seek guidance from professionals in the same field.  There were challenges during the process but Jo & Co were able to overcome them. Learn from their experiences of the ups and downs of giving a beloved jewelry store a fresh look.  If you're considering a rebrand for your store or just curious about the behind-the-scenes action, this episode is for you. Experience is the greatest teacher and Joanna generously shares what she's learned to bring Jo & Co to where it stands today. It's your chance to learn from her. Don't miss out!  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Welcome to the Pearls of Wisdom podcast. Today, we have a fantastic guest, Kate Marks of Marks of  Design, a well-known jewelry store that specializes in custom jewelry design in  Shelton,  Connecticut.  Kate will be pulling back the curtain on her most successful marketing events to give you an inside look at what it takes to spark interest, drive sales, and leave a lasting impression on your customers.  Have you ever wondered how to host successful online auctions? Kate shows how platforms like Facebook Live can be your best friend when it comes to connecting with customers in real-time.  She also mentions how you can use these using social media to promote your event. Everyone's already doing it but Kate knows how to do it RIGHT. Some of her most innovative events are ladies' nights, wish list extravaganzas, and even whiskey and rocks nights. Plus, she'll tell us all about the heartwarming diamond dig event that's not only fun but also gives back to the community.  Speaking of fun, she also recounts a thrilling encounter with a film crew reenacting a jewelry robbery in her store! What exactly happened there? You have to find out!  We know you're also curious about her staffing strategies. Discover how she manages to maintain a welcoming environment for customers while fostering a close-knit, family-like atmosphere among her employees.  Oh, and did I mention the national rarities event? It also attracts new customers from far and wide. You won't want to miss hearing how Kate Marks does that.  So, if you're ready to learn from one of the best in the business and learn the right way to market your jewelry, then grab a seat and tune in now! Kate Marks is about to drop some serious pearls of wisdom, and you won't want to miss a single one! Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Welcome to the Pearls of Wisdom podcast. We're back with another special episode with a special guest: Kendall Wiley, the founder of Wiley's Diamonds & Fine Jewelry.  After graduating from the Texas Institute of Jewelry Technology, Kendall took the bold step of starting Wiley's Diamonds and Fine Jewelry in 1994. But what makes his story so intriguing is what he's built since then.  He shared insights into his meticulous process of finding the right employees, using trusted networks like JHJ and RJO, and the importance of vetting candidates thoroughly to find his successor.  He also mentioned exciting secrets about the fine jewelry business. His business has proven itself reputable in the industry, from sourcing the finest gemstones to staying ahead of the latest trends. With three decades of dedication to the industry, they have endured the industry's hardships and, likewise, gained more experience and expertise.   We also discussed the values that have guided Kendall's business all these years — family, the special bonds he's formed with his customers, and the invaluable support he found within the jewelry community.  And with so much more to discover in life, Kendall yet again takes on an exciting journey beyond the confines of his jewelry store. Discover how he and his wife found a new adventure managing a lodge in Seward, Alaska, as part of their retirement plan. With breathtaking views of Resurrection Bay and a thriving business, Kendall proves that retirement can be an exciting adventure.  Tune in and hear about his experiences meeting people around the world and the joy of running a successful business. Don't miss out on Kendall's journey from Texas to Alaska, filled with wisdom, adventure, and the spirit of entrepreneurship.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome back to another fun-filled episode of the Pearls of Wisdom Jewelry podcast! Today, Brooke and Chase Brinson, from Ed and Ethel's Fine Jewelry in Christiansburg, Virginia, are back with us in this episode!  They're here to share some awesome insights into their small business journey, which saw a fantastic 50% increase in sales in 2022 and some seriously impressive holiday numbers last year. And as always, they're not holding back on the secrets to their success! From getting involved in their community to trying out innovative marketing techniques like offering attractive financing options, they're laying it all out for us.  Listen in as we discuss the power of digital marketing, their experiences with financing programs, and the importance of constant adaptation in a dynamic marketplace. Get inspired by their resilience, determination, and commitment to excellence as they share invaluable pearls of wisdom for all our listeners. Seriously, these guys are like a goldmine of wisdom when it comes to running a business!  Plus, find out what's been flying off the shelves during the holidays—hint: lab-grown diamond studs and yellow gold hoops are having a serious moment. And what's more? Brooke and Chase are giving us the lowdown on their upcoming events, like permanent jewelry showcases and appraisal clinics, and how they're teaming up with vendors to make sure every customer leaves with a smile.  You definitely don't want to miss out on this chat—it's packed with inspiration and enough entrepreneurial spirit to light a fire under anyone!  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Glad to have you here in the first episode of Pearls of Wisdom after the holiday season.  Didn't we say we'll make new memories this year? Well, here we are, kicking off 2024 with a fantastic episode featuring the one and only Joe Thacker, owner of Thacker Jewelry in Lubbock, Texas.  Joe shares insights into the tremendous success of Thacker Jewelry's December holiday sales with a record-breaking month despite the previous year's challenges. What caught my attention was Joe's strategic approach to clienteling with software to enhance customer relationships and drive sales.  He shares the importance of continuous customer contact, recounting anecdotes about tracking special occasions like anniversaries and birthdays to foster a personalized experience.  The discussion takes an intriguing turn toward the jewelry market, with Joe providing valuable insights into the ever-rising popularity of lab-grown diamonds. We talked about their unique strategy of not actively promoting these diamonds but rather addressing customer inquiries with transparency.  Throughout the episode, Joe generously discusses his wealth of experience, marketing strategies, the importance of video marketing in showcasing their store's identity, plus the incredible journey of Thacker Jewelry with over 50 years in the industry!  Joe also shares some golden advice, like the importance of good software, employee care, and the enduring principle of the golden rule.  He even recalls a heartwarming story about treating every customer with respect — a lesson that is sure to resonate deeply in jewelry retail.  Join us as we create new memories and share knowledge on the ongoing journey here at the Pearls of Wisdom Podcast. Tune in and enjoy this episode because Joe Thacker has more valuable pieces of advice to share. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Welcome to the Pearls of Wisdom podcast. Joining us on this episode is Erika Godfrey of Hawthorne Jewelry. Erika's story is a model of timeless tradition and the enduring spirit of family-owned businesses. Hawthorne Jewelry's remarkable 145-year history is located right next door to its original storefront in Kearney, Nebraska, a community of about 35,000 people.  During this episode, we'll discover more about the Hawthorne Jewelry, from its origins with JD Hawthorne to the present day, where Erika carries on the family legacy. Erika will share the heartwarming tale of a clock from 1878 that her father sold but later returned to the store, which shows the sentiment of preserving family traditions.  We talk about their successful marketing strategies, digital presence, and television appearances to show how a family jewelry store maintains its relevance and charm in a small town. She highlights the importance of energy and customer engagement in the jewelry industry, where they sell items that people don't necessarily need but desire. She also discusses the impact of technological advancements, like lab-grown diamonds, and how the industry has adapted over her 26 years of ownership.  Erika's involvement with RJO as an approved vendor for their group adds another layer to her expertise.   And, of course, in the lead-up to the holiday season, Erika shares some of the hot products at Hawthorne Jewelry, such as Basali, Allison Kaufman, and Jorge Revia pieces, along with unique custom designs featuring colored stones.  So, if you're a jeweler looking for insights and inspiration or just love hearing about everything jewelry, this episode is one you won't want to miss. Tune in now and listen to the heartwarming stories of Hawthorne Jewelry.   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

In this episode of the Pearls of Wisdom podcast, we are thrilled to introduce our special guest from North Carolina—Dan Levinson of Ellis Fine Jewelers.  Dan first shares the story of his family's legacy and the origin of the name “Ellis Jewelers.” They recently celebrated their 70th anniversary and marked the occasion with a store renovation to create a fresh and inviting space for their customers. One of the highlights of this episode is the discussion of a heartwarming initiative Dan and his team started. Learn about their inspiring jewelry design contest that has been running for over a decade. The contest is not just about jewelry but also about nurturing creativity and boosting the confidence of local students. You'll hear about the positive impact this initiative has had on the young participants and the community as a whole. Dan shares his unique perspective as a third-generation jeweler and his approach to letting his children choose their paths. The importance of following one's passion and finding happiness is a recurring theme in his life and his store's ethos. Not only that, we also talk about the challenges of competing with larger jewelry stores in the bustling city of Charlotte. Dan reveals the secret to their success: building strong customer relationships and providing a personalized experience many appreciate. With that, Dan shares the exciting developments in their downtown area that make it a vibrant and thriving community. Tune in now. Don't miss this chance to learn how this independent jeweler is making a meaningful connection to their community and the valuable lessons Dan Levinson shares about relationships and the pursuit of happiness in this industry.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

While we'd love to capture all the pearls of wisdom from our special guests this year in a single episode, we don't want you to miss out on every valuable advice.  Here's another round of wisdom-packed fun as we roll out Part 2 of the Best Advice of 2023!  If you thought Part 1 was filled with great ones, prepare for this second part through the coolest moments and advice we heard exclusively here at the Pearls of Wisdom Podcast.  While wrapping this up, we cannot help but realize that as our guests generously shared their wisdom, little did they know that their impact would extend beyond these conversations.  In return for their insights, many of them have experienced transformative moments in their own lives as their connections, experiences, and knowledge grow. Becoming a part of our podcast family has shaped their journeys and created a ripple effect of positive change in this industry.  Likewise, their stories and advice resonated with you, our valued listeners. You've shown us how these conversations have touched your lives, sparked new ideas, and provided a source of motivation.  With that, we hope to provide you with more inspiring episodes with amazing individuals in 2024. But before anything else, let's first tune in as we play the flashback button to 2023. Let's reminisce and hear all these inspiring words that are truly worth listening to once more.   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Joining us in this special episode of Chatting with Chuck is Jim Imhof, the Sales Director for Glock Watches. He will share the extraordinary fusion of two worlds you might never have imagined—the world of firearms and watches.  Jim brings a wealth of experience, having spent 45 years in the watch business, including stints with brands like Boulevard, Citizen, and Seiko. For the past decade, he's been an integral part of Bering Watches, a company with a 14-year history.  In this episode, we discuss the remarkable history of Bering Watches, their commitment to quality, and the influence of their owner, Michael Witt. You'll discover that Glock's entry into watch manufacturing is a dedication to upholding Glock's rigorous standards, just as they do with their firearms. They're designed to withstand wear and tear, which makes them a smart choice for those who demand the best.  Initially, Bering Watches primarily catered to a female audience, but they have expanded their offerings and have 700 active accounts in the US.  So, how did Bering Watches and Glock Watches come together? The Glock family, with its roots in the jewelry business, sought to create special project watches. When the task proved challenging, Michael Witt was called upon for his expertise, and thus, the partnership began.  Glock watches offer a range of movements, including Swiss-made Rhonda movements, Seiko automatic movements, and solar movements.  Jim reveals that all these Glock watches are set to hit the market soon, and it already has a substantial network of accounts lined up, including independent owner-operators.  If you're interested in exploring the opportunity to become a prospective retailer, sales representative, or ambassador, tune in now and discover more about Glock Watches from Jim Imhof here.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...    

Today, we have two special guests from the Jewelers Board of Trade, Jim Rocchio and Brenda Gamba, who will enlighten us on a topic many in the industry might not be aware of — the JBT rating. Based in Providence, Rhode Island, the Jewelers Board of Trade has been a pillar in the jewelry industry since its establishment in 1884.  We'll dive into details of what a JBT rating is and how it works. Jim, with 36 years at JBT, and Brenda, with 20 years, will break down the complexities of JBT ratings and what they mean for businesses in the jewelry industry.  In this episode, we uncover the historical roots of the JBT, its significance, and the evolution of credit ratings within the jewelry sector. Discover how JBT helps maintain transparency within the jewelry industry and ensures that businesses are legitimate and trustworthy.  We'll also discuss the significance of JBT ratings for retailers who want to buy on credit, as well as for suppliers looking to make informed decisions.   We also explore the lesser-known aspects of JBT, like other condition codes, capital ratings, and the impact of collection claims on your score.  Find out why these codes matter and how they influence your business dealings.    So, if you're curious about JBT ratings, want to know how they can benefit your business, or simply love all things jewelry-related, you don't want to miss this episode. Tune in as it's time to lift the curtain and discover more about your JBT rating!   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Starting a podcast isn't easy, and we are genuinely grateful for those who have followed us on this journey. In this special Thanksgiving episode of the Pearls of Wisdom Podcast, grab some turkey leftovers and join us as we take a reflective trip through the highs and lows of this past year. Unlike our usual episodes with guests, this time, it's just Elisa and me sharing our thoughts on the challenges and triumphs that 2023 brought to the jewelry industry.  It hasn't been smooth sailing for everyone, but that makes the journey interesting, right? As we sit down before Thanksgiving, we acknowledge the difficulties many have faced this year and emphasize the importance of gratitude and finding reasons to be thankful.  We look back to the many wonderful people we introduce to you on this platform, from vendors to retailers, who shared their experiences, insights, and wisdom, providing a unique perspective on the jewelry business from both sides of the fence.  We talk about the experiences and unexpected joys that Pearls of Wisdom has brought to our lives and the lives of our listeners. We reminisce about memorable guests like the late Kate Peterson and recognize everyone's impact on the industry. We also shared a heartwarming story of how our podcast played matchmaker!  This year wouldn't have been as incredible without all of you tuning in and supporting us. But the love and views you've thrown our way have made it worth every moment.   From the industry's challenges to heartwarming stories of love found, join Elisa and I as we celebrate and reminisce memorable and enriching conversations we shared in this Thanksgiving episode that make Pearls of Wisdom a podcast close to our home. We're here to share stories, make connections, and, who knows, maybe help you find a date or a job. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast   Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to Pearls of Wisdom! In this episode of “Chatting with Chuck,” our special guest, Shelia Bayes of Gem + Jewel, will share her journey in the jewelry industry and what she has accomplished so far to help other jewelers.  Her first step in the industry began in Lexington, Kentucky, where she worked for a jewelry business while attending the University of Kentucky. After nearly a decade of experience, she boldly opened her store, and this year marks her impressive 30th anniversary! With no prior family background in the industry, her story is indeed an inspiration to all aspiring jewelers.  Her passion for connecting with people and celebrating life's special moments through jewelry is evident in her incredible journey. She's witnessed the industry's evolution from green books and landline phones to the digital age of e-commerce.  Speaking of e-commerce, Sheila witnessed how many jewelers struggle with building and maintaining online stores and was determined to change that. In a groundbreaking move, she founded Gem + Jewel in 2018, an award-winning e-commerce aggregator. This platform provides solutions for those struggling with online sales intricacies. It makes e-commerce more accessible for retailers, vendors, and consumers.  What's even more exciting is the accessibility of this platform to Jewelers Mutual Insurance policyholders. For a mere $69 a month, retailers can start their e-commerce business without the hefty upfront costs, with the platform taking a modest 10% commission only when a sale is made. If you think that's impressive, wait until you hear more from Sheila Bayes .  Tune in now and don't miss this episode to gain invaluable insights into jewelry and e-commerce. Join us as we Chat with Chuck and Shelia Bayes of Gem + Jewel.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to Pearls of Wisdom Podcast. In this episode of “Chatting with Chuck,” we have the pleasure of introducing you to Chris Snowden, the proud owner of Snowden Jewelers from Wilmington, NC, and Brenda Gamba from the Jewelers Board of Trade.  Chris is a passionate expert with over three decades of experience. He, alongside his father, founded Snowden Jewelers 33 years ago, where you can find the highest quality of jewelry. Chris has seen it all, from being a twelve-year-old bench jeweler to running the show today.   We first take a trip down memory lane as he reminisces about the fun rib cook-off competition at the Ten Carat Club's initiation (a unique jewelers' group for those not quite in the 24 Carat Club).  Who won the contest? Well, you'll have to listen to that story to find out.  But it's not only about barbecue—we also talk about the ins and outs of this industry.  But don't let Chris' casual demeanor fool you—beneath that friendly smile lies a wealth of knowledge about gems, diamonds, and everything in between. From the latest trends in lab-grown diamonds to the dynamic market, Chris has something valuable to share, like how the jewelry industry is adapting to meet the diverse needs of its customers. And as a reminder to everyone, keep everything real and offer practical insights rather than lofty marketing jargon.  This episode is filled with laughter, industry chatter, and the essence of the show itself— building connections and exploring new opportunities in the jewelry industry. Stay tuned, and don't miss out!  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome back to the Pearl of Wisdom Jewelry podcast, live from the Atlanta Jewelry Show! In this episode, we have two incredible guests from the Atlanta Jewelry Show, Fran Robin and Amy Stire.  Yup! A discussion with and about the show itself. We realized that interviewing the brilliant minds behind it would be a brilliant idea—and it did!  Fran, an Account Executive who's been a part of the Atlanta Jewelry Show for 16 years, shares her experiences working closely with exhibitors with invaluable support and guidance. Amy, a newer addition to the team but with deep ties to the show, handles marketing and advertising for exhibitors.  The core of this episode revolves around the burning question: Why should companies on the verge of growth consider investing in a booth at the Atlanta Jewelry Show? Fran and Amy reveal the countless benefits.   Beyond the shows, the team continues to support exhibitors with product launches, holiday deals, and customized advertising options. As they shared, a connection that price wars don't easily sway.  They also share their experiences and appreciation for the #SoHo or the “Southern Hospitality” charm of the Atlanta Jewelry Show.  They paint a clear picture of the event's schedule, starting with an education day on Friday, followed by an icebreaker event. Saturday marks the main show day for buyers and exhibitors to connect. There's even a unique feature—early bird appointments for exclusive interactions between buyers and vendors!   So, if you're in the jewelry business, or even if you're not, tune in to discover what makes the Atlanta Jewelry Show a fantastic experience for independent jewelers. More than just a show; it's a family, an opportunity, and a celebration of hospitality and jewelry expertise for over 70 years. Don't miss out!   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to the Pearls of Wisdom podcast! In this episode of Chatting with Chuck, our special guest is Katelynne Eslick, all the way from Glendive, Montana.  Katelynne is a third-generation jeweler of Sugar Plum Fine Jewelry. This jewelry store has served its community for a solid decade and offers a full-service experience with a sharp focus on custom pieces and top-notch repairs. She originally thought she'd be an English major, destined for a career in editing books. But life had other plans, and she ended up professionally engaged in fine jewelry for over 15 years.  She shared that for her, the Atlanta Jewelry Show was a golden opportunity to connect with vendors, explore new products, and meet face-to-face with her trusted partners. It's a chance to get hands-on with jewelry, see the latest trends, and discover unique pieces that might surprise every jeweler, like the elusive gray sapphire she found.  As a retail jeweler, Katelynne also appreciates the show's unique atmosphere that allows her to focus entirely on her goals, unlike the daily grind of running her store. It's a concentrated experience that helps her discover new trends and products that might have otherwise been lost in a sea of catalogs.  Katelynne shared how she stumbled upon a fascinating piece of technology, an app-based lightbox that utilizes artificial intelligence to create engaging jewelry videos. This tool has proven invaluable for creating social media content and compelling product descriptions.  In the spirit of exciting discoveries, Katelynne eagerly introduces a new jewelry line she's sure her customers will adore, especially in anticipation of the upcoming holiday season.  But let's not spoil it anymore. Tune in now for this informative discussion with Katelynne Eslick and uncover her gems of wisdom that are truly worth listening to!  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to the Pearls of Wisdom podcast! Joining us in this episode is none other than Eric Lux, the charismatic representative and Vice President of Rembrandt Charms.  Rembrandt Charms has a remarkable history, dating back almost 60 years, when Eric's father started the company out of a chicken coop in Buffalo, New York. Over the years, Rembrandt Charms has become a global leader in the jewelry industry, renowned for its commitment to quality and an expansive collection of over 6,000 charms in various metals.  In this episode, Eric shares why charm jewelry is so special. It's all about sentimentality. Each charm carries a personal memory and holds a unique place in the wearer's heart. Rembrandt Charms takes this sentiment seriously, and thus, they offer a lifetime warranty on their products.  We also discuss the extensive support Rembrandt Charms provides to its retail partners, which helps them succeed in offering these sentimental treasures to their customers. With over 8,000 retail jewelers in the US and 3,000 more worldwide, it's evident that Rembrandt Charms has left an indelible mark on the industry.  Beyond charms, we get to know Eric Lux on a personal level – from his love for car racing to his passion for skiing. It's clear that he brings the same dedication and enthusiasm to his personal pursuits as he does to Rembrandt Charms.  Join us now to discover more wonders with Eric Lux of Rembrandt Charms by hitting that play button now. Let's add some #charm to your day!  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Welcome to another episode of Chatting with Chuck here at the Pearls of Wisdom podcast. Today, we're joined by Jacob Dupuis from B&D Sales and Service, who shares many interesting insights about laser technology.  He first introduces us to the B&D Sales and Service, a laser company originally focused on servicing the jewelry industry in the Northeast, particularly Rhode Island. They started by liquidating equipment from businesses going out of business and then selling it to the jewelry market in New York.  In 1984, they ventured into Europe, bringing German lasers back to the 1984 Providence trade show, making them pioneers in introducing high-quality lasers to the jewelry industry. Jacob will share the secrets behind their success and commitment to maintaining a service-first mentality.  We'll also talk about the pricing of laser welders, from historical costs to the accessibility of modern options. Jacob will provide insights into the range of prices and what differentiates various laser models.  Our conversation will highlight the latest laser technology, the Evo X, a desktop laser gaining attention in the industry. Find out why it's a favorite among jewelers and how its features make a big difference.  We'll also address a common concern in the jewelry community—laser troubleshooting. Jacob will reveal how B&D can assist you, regardless of your laser's brand. Their experience ensures they can help you get your laser back in action.  Discover their comprehensive support, from phone consultations to video calls that guide you through diagnostics and potential repairs. BD Sales is your go-to solution for all your laser technology needs.  Don't miss out. Tune in now to explore the world of lasers in jewelry with our expert guest. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to Pearls of Wisdom. In this episode, we'll explore the fine personalized jewelry with Andreas Argentinis from Savannah, Georgia. He is also the mastermind behind Metal Pressions, a company crafting exquisite jewelry for over 15 years. But what sets Metal Pressions apart? Let's find out.  At Metal Pressions, they believe in taking personalized jewelry to the next level. Andreas walks us through their innovative approach, where they infuse elements from high-end designer pieces into their creations. From the artful mix of metals to the addition of bezels, depth, and contrast, and the brilliance of burnished and pave stones — Metal Pressions ensures each piece is not just personal but visually captivating and incredibly unique.  We talk about Metal Pressions' groundbreaking platform that encourages customers to design their own jewelry. Andreas shares how this live, interactive, and collaborative design experience puts customers in the driver's seat of showcasing their creativity.   Andreas also shares the potential of lab-grown diamonds, which sparks an intriguing conversation.  But it's not just about the jewelry. Metal Pressions offers a comprehensive partnership package for retailers, complete with a captivating catalog and specialized training programs, ensuring sales staff can maximize the potential of this revolutionary platform.  Andreas also takes time to share insights into the impact of online marketplaces like Etsy and the need for traditional jewelry stores to adapt and regain their foothold in personalized jewelry. Through Andreas, we learn that understanding each store's unique needs and overcoming resistance to change are important steps in this transformative journey. Don't miss out on this episode that promises the secrets of fine personalized jewelry and inspires you to welcome the beauty of customization.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Welcome to the Pearls of Wisdom! In this episode, we welcome special guest John Carter of Jack Lewis Jewelers, a historic store in Bloomington, Illinois, founded in 1927. John shares the store's journey, from its beginnings serving railroad employees during the Great Depression to its evolution into a more inclusive and accessible jewelry destination.  Fast forward to the 70s, when John Wolverine took over the store. John Carter, who started working there in high school, eventually bought the store in 2011 and became the third-generation owner, continuing the legacy.  The story turns towards modernity as John emphasizes reshaping the store's image. He emphasizes the importance of inheriting both the good and the bad when taking over a long-standing business and his commitment to changing the store's perception. Working closely with marketing expert Josh, they shattered the notion of exclusivity and opened their doors to all budgets and tastes.  One standout campaign they launched was “Size Doesn't Matter. She Does,” conveying their commitment to serving everyone. The store's excellent service and client-focused approach gained numerous five-star reviews.  John also discusses “Blingfest,” a fun and engaging event that helped them connect with a broader audience through social media. He advises jewelry store owners to find a marketing partner who understands their vision and gives campaigns time to mature.  John highlights the power of video content, even for those new to it. Authenticity matters more than perfection; starting small with informative videos can make a big impact.  Tune in for more exciting facts about Jack Lewis Jewelers and discover how it evolved its legacy while staying true to its community and values.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

In this episode of Pearls of Wisdom Jewelry Podcast, we've got an important and eye-opening discussion as a special guest and security expert joins us—Kenny Mullins of Positive Protection, Inc. Kenny has a wealth of experience in the security field, and he's here to share his insights on keeping your precious gems and jewelry safe.  We start by discussing the common pitfalls and complacency that often catch people off guard in the jewelry industry. You'll hear stories that will make you think twice about how you protect your valuables.  Kenny takes us through his 25-year career, including his time with the NYPD and his transition to working with Positive Protection, Inc. You'll gain valuable knowledge about the sophisticated tactics used by thieves and the importance of not advertising your valuable possessions.  We discuss practical tips, like the significance of not wearing your badge outside the show, especially in bustling cities. It's scary how a small ID can inadvertently make you a target! Plus, Kenny shares insights into using shipping services to protect your jewelry investments. But that's not all—we discuss jewelry store security and offer advice for brick-and-mortar store owners. We touch on the importance of advanced camera systems, silent alarms, and even the consideration of self-defense options for those trained and prepared. Throughout the conversation, we stress the value of organizations like the Jewelry Security Alliance (JSA) and their role in preventing thefts and supporting the industry. This episode contains essential information to help you protect what matters most. Tune in and stay vigilant because safety should always be a priority!  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to the Pearls of Wisdom podcast. In this episode, we're diving headfirst into the world of precious gems and captivating stories with an incredible guest, Doug Meadows, the mastermind behind David Douglas Diamonds & Jewelry.  Doug's journey takes us back to 1926, when his grandfather started a trade shop in Detroit. After his dad and uncle took over the business, Doug began his apprenticeship as a bench jeweler. His engaging storytelling reveals the story behind the creation of David Douglas Diamonds in 1985, a name inspired by his and his brother's names.  From Detroit to Atlanta, Doug's story is a rollercoaster of partnerships, successes, and challenges at 23. Years later, he's ready to share his success with everyone.  Discover his intriguing strategy—passing the reins to his then 13-year-old son to gain real-world experience. A proud father, Doug applauds his son's achievements as an award-winning jewelry designer and discusses his unique contributions to the company.  Our conversation shifts to video marketing. Doug emphasizes the power of videos in building trust and fostering customer connections. From preferring interviews over scripted content to his foray into different production levels, Doug's got some valuable takeaways to share.  And guess what? You don't need a fancy setup to create compelling content. Doug emphasizes the power of smartphones—your pocket-sized studios.  So, stay tuned. His journey will surely inspire you; his insights on these topics are pure gold. Get ready to be motivated, entertained, and connected as we continue this podcast journey with Doug Meadows.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to the Pearls of Wisdom Podcast. Today, we have a very special guest with us — the amazing John Atencio. When you think of amazing jewelry, John's name really stands out. He's been making stunning jewelry for over 50 years, including Gold fashion, Luxury Sterling Silver, Men's jewelry, Bridal Rings, Wedding bands, and his unique Signature collection. He's not just a designer; he's a visionary with an extraordinary story.  In this episode, we'll trace his roots, from early jewelry-making classes to his current status as a celebrated designer with seven stores, a wholesale channel, and a thriving e-commerce presence.  John tells the sweet story of his first ring — a symbol of love and the spark that ignited his creative voyage.  During our conversation, John emphasized the importance of adapting to changes in the jewelry industry. He shares important moments in his career, from entering the wholesale market to embracing digital marketing and e-commerce. His insights on staying true to your style while keeping up with trends are valuable for aspiring jewelry designers.  John also talks about how the jewelry industry has changed over time and stresses the importance of reaching out to customers through different methods and being aware of what different generations like.  For new jewelry designers, John's advice is simple: Learn the basics, practice a lot, and keep improving.  Come along on this exciting journey through John Atencio's amazing jewelry career, and discover the timeless wisdom that has sustained his success for over five decades.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to the Pearls of Wisdom podcast! In this new episode, I had an exciting conversation with Brittany Jones, the brilliant mind behind JF Jones Jewelers Inc in Greece, New York. And they're celebrating their 95 years in the business this year!  As a third-generation jeweler focusing on bridal and custom, Brittany opens up about her fascinating journey of 19 years in the industry, sharing her recent accomplishment of obtaining the GG certification—proof of her dedication and expertise!  JF Jones Jewelers Inc is a powerhouse of talent with a team of just three employees! Brittany takes us behind the scenes, detailing how they offer full-service solutions—from creating exquisite pieces to handling repairs and watch batteries.  Brittany's passion and knack for innovation show as we discuss her journey. Her holistic approach sets a remarkable example for the industry, from using social media and educational resources to embracing technology and implementing efficient inventory management.  Not only that—she's also an expert in web presence and customer engagement; we can all witness that through their website. Learn how she takes on inspiration, creativity, and the right tools to curate a captivating online experience. She generously shares her strategies for high appointment success rates of engagement rings, her transparent stance on lab-grown diamonds, and the art of masterful display arrangement that turns browsers into buyers.  Be inspired as you learn the evolution of JF Jones Jewelers Inc over the years. Brittany shares all her decisions, from implementing cutting-edge point-of-sale systems and managing inventory to launching a dynamic website that perfectly captures the store's essence.  Don't miss this opportunity to listen to Brittany Jones and the success behind JF Jones Jewelers Inc and celebrate the convergence of tradition, innovation, and passion.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to Pearls of Wisdom! Today, we have a special guest with us, the co-founder and president of Two Authenticators, Inc., the incredible Frederick Mannella. Fred takes us to the world of vintage luxury handbags from renowned brands like Hermes, Chanel, and Louis Vuitton and how they perfectly complement the desires of modern women seeking to boost their style.   Learn the secret behind Two Authenticators' success as Fred reveals their unique selling models, including a cutting-edge drop ship program that connects live inventory with retail partners' websites and a traditional wholesale approach through offer sheets.  He mentions seeing a significant response to the article “Unlocking Hidden Gems: The Case for Carrying Authentic Pre-Owned Luxury Bags in Jewelry Stores,” published by Southern Jewelry News, which highlighted the case for carrying authentic pre-owned luxury bags in jewelry stores. The article has sparked interest among the readers.   Fred also shares that jewelry stores nationwide, from Texas to New York and California, have already embraced luxury pre-owned bags, and the results have been astonishing.  Sustainability is the driving force behind the popularity of pre-owned luxury bags, as conscious consumers seek environmentally friendly options while indulging luxuriously. We explore how jewelry stores can thrive by carrying luxury handbags, with their ability to turn inventory quickly for increased profitability.  Join us as Fred takes us through inspiring success stories of jewelry store owners who ventured into the luxury handbag market and experienced remarkable results. Learn how adding luxury pre-owned bags to their inventory led them to one-stop destinations for unique gifts and high-end fashion pieces.  Tune in now! Don't miss out on this opportunity, as Frederick Mannella's insights and stories will inspire you to explore this booming market.   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to the Pearls of Wisdom! Last year, a flattering article was published in Mid-America/ Southern Jewelry News, highlighting three generations of excellence at Pattons Fine Jewelry.  We're eager to hear more about this family-owned business, so in this episode, we're delighted to have Kevin Patton. Kevin shares it started as a humble mom-and-pop shop in downtown Alexandria, founded by his grandparents, Odell and Opel Patton. Over the years, Kevin and his brothers joined the business.   Fast forward to today, and Patton Jewelers boasts two locations: the original store in Alexandria and a second one in Baton Rouge, Louisiana.  During our conversation, we couldn't help but notice the numerous awards Pattons Fine Jewelry has won in Louisiana. One standout jeweler is Belinda Wallace, who secured first place and a $6,000 prize at the 2021 Jewelers of Louisiana Convention! Her boulder opal with emeralds pendant is an absolute masterpiece. Kevin shares the story behind this remarkable piece, showcasing the creativity and expertise of their team. As the discussion continues, Kevin emphasizes the importance of hiring professionals and planning succession when working with the family in the business. He shares advice for jewelers facing the challenge of transitioning their business to the next generation. Our conversation takes an intriguing turn as we explore the topic of lab-grown diamonds. While some in the industry may hold firm opinions, Kevin offers a refreshing perspective. At Pattons Fine Jewelry, they embrace the choices and preferences of their customers, providing education and empowering them to make the right decisions. Join us on this enlightening journey as Kevin Patton reveals the stories, strategies, and passion that have made Pattons Fine Jewelry a shining star in the industry. Tune in and get ready to be inspired and discover the pearls of wisdom that await you in this exciting episode.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Welcome to another exciting episode of Pearls of Wisdom! In this episode, we have Kyle Bullock from Bullock Jewelers in New Mexico, a cornerstone of the community for 97 years!  Now, Kyle's journey in the industry is quite fascinating. Growing up in a family of jewelry experts, he was practically immersed in diamonds and gemstones from day one. After college, he initially ventured down a different path, but as we all know, the irresistible allure of the jewelry industry pulled him back in! So, he boldly decided to take the reins of the family business and continue their proud legacy.  But there was more to it than just financial prospects. Kyle received valuable advice from wise individuals outside the industry. They told him to venture where others were hesitant to go. And you know what? He took that advice to heart and saw immense potential in his hometown, Roswell, which wasn't a bustling economic hub then. But Kyle recognized the untapped opportunities within this seemingly unremarkable place.  And boy, did he make an impact! Kyle brought fresh perspectives and innovative ideas to Bullock Jewelers. He's been working on implementing effective customization systems and clienteling practices.    He understands that technology can be a powerful tool in strengthening relationships, maintaining honesty, and delivering excellence in service. Kyle shares his experiences as an early adopter of innovative marketing techniques and emphasizes the significance of targeting the right audience with identifiable ads that reflect the personality and values of your brand.  Of course, Kyle also acknowledges his father has an invaluable role in shaping his skills and character. The weight of continuing this legacy is not lost on him, and he feels a deep sense of responsibility to honor the family tradition and build upon it.   There's so much more to discover about Kyle and the Bullocks Jewelry. No one in the industry should miss out on his innovative approach to business and the meaningful connections he forges through technology. So be sure to tune in!  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...

Welcome to Pearls of Wisdom. In this episode, we enjoy interviewing Brooke and Chase Brinson, the minds behind Ed & Ethel's Fine Jewelry. Brace yourself for an inspiring story that unfolds against the backdrop of an unprecedented time.  Brooke and Chase are a breath of fresh air in an industry dominated by multi-generational businesses. September 2020 was a time when the world was grappling with the pandemic, and amidst it all, they fearlessly started their journey. These two entrepreneurs caught our eye as they brought their vision to life and opened their doors to Ed & Ethel's Fine Jewelry.  Brooke and Chase's relentless passion and unwavering determination have pushed them toward their success in the charming town of Christiansburg, Virginia. Named after Brooke's beloved grandparents, Ed & Ethel, their store is a tribute to a couple who exemplified love and commitment for almost 70 years.   During our conversation, we discuss how Brooke and Chase found their way into the jewelry industry, starting from their humble beginnings at K's Jewelers. They'll share what inspired them to open their store and discuss the emotional connections they forge with customers over precious jewelry pieces.  While their journey hasn't been without challenges, Brooke and Chase have overcome obstacles and embraced the administrative side of running a business with resilience and determination. Their story shows the power of taking risks and pursuing your dreams, even when the road seems uncertain.  Don't miss out on this episode filled with wisdom, motivation, and limitless potential within the industry. Tune in now!  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to Pearls of Wisdom. Here we are again in a special episode with a guest set to inspire and enlighten us, Aleah Arundale, the brilliant mind behind Jewelers Helping Jewelers!  Aleah comes from a long line of jewelers, with her family's legacy spanning five generations. Starting out in the retail business, she quickly realized that her passion lay in the fast-paced world of diamond wholesale. Traveling across the country, meeting new people, and making sales became her true calling.  Aleah's dedication to the jewelry industry extends beyond her work with Olympian Diamonds. She founded the Facebook group “Jewelers Helping Jewelers” and has become known for her generous memo program. With over 27,500 members growing, the group provides a supportive and inclusive space where jewelers from all backgrounds can connect, share advice, and build relationships.  She shares heartwarming stories of how this community has empowered individuals to overcome challenges, learn from each other, and thrive in their businesses. Aleah also emphasizes the importance of proper vetting, ensuring that JHJ remains a trusted resource for industry professionals.  Aleah also sheds light on a significant shift in the industry, where independent women entrepreneurs are making waves with their unique approaches to selling diamonds. These women outperform traditional brick-and-mortar stores from their homes, side offices, or even Walmart parking lots. Aleah reveals how this changing consumer behavior has challenged long-standing perceptions and why embracing these new trends is crucial for the industry's growth.   Don't miss out on this eye-opening conversation filled with invaluable insights, inspiring stories, and a sneak peek into the future of jewelry retail. Tune in and be prepared to gain a fresh perspective on the industry we all love. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to another episode of the Pearls of Wisdom Podcast! I'm thrilled to introduce our guest for today, Christy Davidson, an RDI Diamond expert with an impressive 23 years of experience in the retail jewelry industry. Get ready for an exciting discussion as Christy tells us about the exclusive “Rare and Forever Natural Diamonds” program by RDI. This program sets RDI apart by carefully screening rough diamonds for any BGM hues before the faceting and cutting. The result? Stunning diamonds that sparkle brilliantly without any color hindrance.  But that's not all! RDI takes it further by employing AI technology to grade their diamonds. This advanced intelligent grading system accurately and precisely grades each diamond, making it the most advanced grading system available. And here's the fascinating part: the more diamonds the system grades, the better it becomes, continuously improving its accuracy. Now, let's talk about the qualities of the Rare and Forever Natural Diamonds. RDI offers a wide range of options, from I1 clarity up to VVS clarity and from K color all the way up to D color.  While the price may be around 3% higher than typical GIA stones or other graded diamonds, RDI believes in empowering jewelers to decide where they want to be in terms of pricing and competitiveness.  During our conversation, Christy also recounted when she presented a J-colored diamond from RDI's collection to jewelers without mentioning its color or clarity. Most of them mistook it for a G or H color diamond! This is a testament to the exceptional quality of RDI's diamonds. Their J-color diamonds radiate brightness and beauty without any noticeable yellow hue, surprising even experienced professionals.  So, if you're searching for exquisite, natural diamonds that deliver unparalleled sparkle and beauty, RDI Diamonds and their Rare and Forever Natural Diamonds program are here for you. Stay tuned as we explore this topic and get your own diamond journey started!  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome back to the Pearls of Wisdom podcast. In this episode, we're thrilled to be joined by Anish Desai, the visionary behind Star Gems Inc. This custom jewelry manufacturing company is no stranger to the jewelry industry, but today, we're peeling back the layers to reveal the man behind the innovative ideas.  Based in Atlanta and Chicago, Anish brings his insights and experiences to the table, giving us a glimpse into the inner workings of Star Gem Inc. During our conversation, Anish reveals the “secret sauce” behind Star Gem's success—their unwavering commitment to solving industry problems. The company is always looking for real solutions, whether revolutionizing the jewelry sector, exploring cutting-edge technologies, or meeting customers' ever-evolving needs.  One of Star Gem Inc.'s latest innovations is their exceptional design artist. This talented individual effortlessly brings unique designs to life, making it easier for retailers to understand and fulfill their customers' desires. Anish shares the importance of this feature, particularly when it comes to intricate bridal jewelry with multiple stone placements. Now, you might be curious about the cost of a custom sketch. Anish clarifies they don't like to peace mill anything in pricing. With their top-notch in-house manufacturing facility in Mobile, India, they've got everything under one roof. This setup ensures efficiency and convenience and caters to hundreds of orders. Did I mention Star Gems have one of the industry's largest databases of readily available pieces?  Anish's passion for delivering unique jewelry solutions stands out as he explains why Star Gems Inc. creates pieces that cannot easily be found in the market. It's all about meeting customer preferences and staying ahead of the latest trends.  And hold on to your seats because Anish has a heartfelt anecdote to share. Imagine a customer who was unsure about her ideal ring style. With Anish's expertise and guidance, he helped her find the perfect design and brought her vision to life. Want to know how he did it? You better tune in to this episode!   Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to the latest episode of the Pearls of Wisdom podcast, where we discuss the world of jewelry and the incredible stories that unfold within it. Today we have an extraordinary lineup of guests who will bring you on a journey filled with passion, generosity, and empowerment.  Our first guest is Matthew Gross, an exceptionally talented jeweler from Berkley, Michigan. Matthew's unwavering dedication to providing equal opportunities for underprivileged jewelers is remarkable. He shares their challenges and how his team at MHG Jewelry Studio is bridging the gap by donating equipment and resources. Matthew's ambition doesn't stop there—he plans to establish a jewelry school to ensure aspiring jewelers receive the education they need to succeed!  Joining us from Mexico are Jesus and Alejandra, a couple whose lives were transformed through Matthew's support. Alejandra, a brilliant designer, expresses her gratitude for the tools and knowledge Matthew shared. Jesus, a master jeweler, shares the joy of teaching others and the impact of Matthew's generosity on their community. Together, they display the incredible power of mentorship and giving back. Matthew's inspiring journey throughout the podcast takes us on a global adventure. From Italy to Mexico, he recounts heartwarming stories of helping jewelers in need and how they become an integral part of his studio family. His genuine desire to positively impact other people's lives shines through in every word.  But the adventure doesn't end there! Matthew envisions future visits to Mexico, combining travel, jewelry-making, cultural exploration, and community building. Together with Jesus and Alejandra, they aspire to create an all-encompassing experience that empowers individuals while fostering cross-cultural connections. As we wrap up this inspiring episode, I invite you to join us in applauding Matthew's selflessness and the remarkable transformations he has sparked. This episode will ignite your passion and remind you of the extraordinary impact that kindness and mentorship can have on individuals and communities.   So, tune in, be captivated by the enchanting world of jewelry, touched by acts of generosity, and inspired to make a difference.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Happy to see you here again at the Pearls of Wisdom podcast. In this episode, Chuck and I were joined by Ross Wesdorp from Jewel-Craft Inc.  Now, Ross and I have a bit of history—we've been competitors for over two decades! But hey, as they say, keep your friends close and your competition closer. And today, we're happy to have him on board.  As a special guest in this episode, Ross talks about Jewel-Craft Inc, a family-owned and operated business that has been around since 1947. They are a one-stop shop for retail toy stores, helping with work that some stores don't have time to do or don't have the equipment for.  Ross shares they have approximately 270 people working for the trade, around 200 being bench jewelers or polishers. The remaining employees do data entry, quality control, and other related tasks. Talk about teamwork!  We also discovered that Jewel-Craft Inc differs in its approach by breaking down its processes into specific tasks assigned to individuals. For example, stone setters only cut seeds, bright cut, and set stones. They then pass the piece to the next person who polishes the piece. This approach allows for a quality check at each process stage, ensuring a high-quality result.  Ross also discusses the number of jobs they do in a month, around 40 to 50,000! He explains that they are cautious with the work, checking each job to ensure everything runs smoothly. Ross talks about some challenges they face, such as lost jobs, which are infrequent but do happen.  This episode provides priceless insights into the world of jewelry-making, specifically the work done by trade shops. Ross's knowledge and experience in the industry make this a must-listen for everyone who wants to learn about the industry's inner workings. If you're curious where to find Jewelry-Craft Inc, tune in to this episode.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...  

Welcome to the Pearls of Wisdom jewelry podcast! I'm thrilled to introduce our guest for today's episode. We are honored to speak with Doris Butler, a second-generation jeweler from Butler Diamonds in Selma, Alabama.  Have you heard about her family store, Butler Diamonds? It has a long-standing history and was recently featured in the Southern Jewelry News. Doris grew up in that jewelry store and has been passionate about the business since childhood.  Can you believe she started working there at just 13 years old? She spent every summer and Christmas break in the store throughout high school and college. Everything she knew about the business was taught to her by her father.  Speaking of her father, he accidentally bought the store, having previously worked in radio. But with his mentorship and guidance, Doris has succeeded in the industry and even downsized her store to a smaller but more profitable location in 2017. She's now making a steady income and providing exceptional customer service without worrying about employees giving false information.  During our conversation, Doris shares some great advice on succession planning, investing in oneself, and downsizing a business. She credits the Retail Jewelers Organization (RJO) with helping her to succeed in her business. We get to hear more about how being an RJO member has given her access to various products and helped her operate a large store.  We also hear about Doris's experience helping customers with their engagement, anniversary, and birthday presents. She's a true problem solver and loves assisting people in finding the perfect gift for their loved ones.  So, what are you waiting for? Don't miss out on this engaging conversation with one of the industry's experts. Doris brings a wealth of knowledge and experience to the show, and it's a success story you won't want to miss. Tune in now!  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...