Podcast appearances and mentions of jennifer flynn

On this episode of That Kingsville Podcast, Jennifer Flynn, Owner and CEO of The Grove Hospitality Group joins us to talk about the proposed Municipal Accomodation Tax.   We discuss the Twepi proposed format, challenges and concerns about what it may impact.  Special thanks to Kingsville Brewery for supporting the podcast. 

In this enlightening interview, I sit down with Jennifer Flynn, a seasoned expert in risk management and professional liability. With over 24 years of experience in healthcare insurance, Jennifer brings her wealth of knowledge to help nurses navigate the complex world of liability, patient safety, and quality management. What We Discuss: ✅ Common scenarios where nurses might need to use their liability insurance—step-by-step insights. ✅ The Rhadonda Vaught case: How typical (or atypical) are criminal charges against nurses for medical errors? Should nurses be concerned? ✅ Practical, actionable strategies to minimize liability risks while enhancing patient safety. ✅ Breaking down the differences between employer-provided malpractice coverage and individual liability insurance. Jennifer also shares tips to empower nurses to protect themselves professionally while delivering excellent patient care. About Jennifer Flynn: Jennifer is the Vice President of Risk Management for Nurses Service Organization in the Healthcare Division of Aon's Affinity Insurance Services, Inc. She is a Certified Professional in Healthcare Risk Management, published author, and frequent national speaker on healthcare risk and liability topics. Jennifer is dedicated to educating healthcare professionals about liability risks and strategies to support patient safety. Hub of helpful articles related to nursing risk management: https://www.nso.com/risk-management/individuals  Free Nursing Resources

On episode 485 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Jennifer Flynn, CPHRM and Georgia Reiner, MS, CPHRM of Nurses Service Organization (NSO). In the course of their conversation, Keith and his guests discuss medical malpractice, liability, the differences between civil suits and board of nursing (BON) disciplinary investigations, how nurses can protect themselves against being sued, and what to do if a lawsuit or BON investigation is initiated. For any nurse with a license to protect, this episode is for you. (Disclaimer: Keith has been a client of NSO for many years, although there is no financial relationship between The Nurse Keith Show and NSO.) Georgia Reiner, MS, CPHRM is a Risk Analyst for Nurses Service Organization (NSO) in the Healthcare Division of Aon Affinity Insurance Services, Inc. She has worked in the healthcare insurance business for over seven years, educating healthcare providers on professional liability issues and risk management principles. She is also a published author on quality, safety, and risk management topics affecting healthcare. In addition to earning her designation as a Certified Professional in Healthcare Risk Management (CPHRM), she is also a licensed Property & Casualty insurance agent. She has earned a Bachelor of Science degree in Healthcare Policy and Administration from Penn State University, a certificate in Paralegal Studies from Villanova University, and a Master of Science degree from Drexel University in Quality, Safety, and Risk Management in Healthcare. Jennifer Flynn, CPHRM is Vice President of Risk Management for Nurses Service Organization in the Healthcare Division of Aon's Affinity Insurance Services, Inc. Specializing in risk management and having worked in the healthcare insurance business for over 23 years, Jennifer is dedicated to educating nurses and health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs. In addition to being a frequent national speaker on healthcare risk and liability, Jennifer is also a published author on various risk management topics. Jennifer is a Certified Professional in Healthcare Risk Management and is a licensed Property & Casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania. is Vice President of Risk Management for Nurses Service Organization in the Healthcare Division of Aon's Affinity Insurance Services, Inc. Specializing in risk management and having worked in the healthcare insurance business for over 23 years, Jennifer is dedicated to educating nurses and health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs. In addition to being a frequent national speaker on healthcare risk and liability, Jennifer is also a published author on various risk management topics. Jennifer is a Certified Professional in Healthcare Risk Management and is a licensed Property & Casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania. Connect with Jennifer Flynn, Georgia Reiner, and NSO : Nurses Service Organization website NSO on Facebook NSO on Instagram Georgia Reiner on LinkedIn Jennifer Flynn on LinkedIn

GLEF 2024 Great Lakes Environmental Festival: SEEDS with Jennifer Flynn.

New Cape Cod National Seashore superintendent Jennifer Flynn returns to her roots on Cape Cod.

On episode 405 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Jennifer Flynn, CPHRM, the Vice President of Risk Management for Nurses Service Organization (NSO). In the course of their conversation, Keith and Jennifer dig deep into NSO's recent malpractice claims report for nurse practitioners, and provide clarity about the top allegations against NPs, the average cost of such claims, and the main drivers of malpractice claims and and license complaints. If you want to protect your license, this information is crucial to understand. Jennifer Flynn, CPHRM, is Vice President of Risk Management for Nurses Service Organization in the Healthcare Division of Aon's Affinity Insurance Services, Inc. Specializing in risk management and having worked in the healthcare insurance business for over 22 years, Jennifer is dedicated to educating nurses and health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs. In addition to being a frequent national speaker on healthcare risk and liability, Jennifer is also a published author on various risk management topics. Jennifer is a Certified Professional in Healthcare Risk Management and is a licensed Property & Casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania. Connect with Jennifer Flynn and NSO: NSO.com Facebook Twitter Jennifer Lynn on LinkedIn ----------- Nurse Keith is a holistic career coach for nurses, professional podcaster, published author, award-winning blogger, inspiring keynote speaker, and successful nurse entrepreneur. Connect with Nurse Keith at NurseKeith.com, and on Twitter, Facebook, LinkedIn, and Instagram. Nurse Keith lives in beautiful Santa Fe, New Mexico with his lovely fiancée, Shada McKenzie, a highly gifted traditional astrologer and reader of the tarot. You can find Shada at The Circle and the Dot. The Nurse Keith Show is a proud member of The Health Podcast Network, one of the largest and fastest-growing collections of authoritative, high-quality podcasts taking on the tough topics in health and care with empathy, expertise, and a commitment to excellence. The podcast is adroitly produced by Rob Johnston of 520R Podcasting, and Mark Capispisan is our stalwart social media manager and newsletter wrangler.

Christmas is nearly here and for many people, this means looking forward to Christmas parties and big nights out. What are the most common myths we have we've heard and believe when it comes to sobering up the next day? Jennifer Flynn is Director of Communications at Drinkaware, who have launched their new campaign “Sobering up Myths -Don't Drag the Night Before into the Morning After”. Hosted on Acast. See acast.com/privacy for more information.

Cllr Patrick Gerard Murphy on how the Council budget cuts will effect services.On adult safeguarding day we talk with Miriam Tobin HSE Principle social worker.Jennifer Flynn from Drink Aware on underage drinking.All the latest gossip from I'm a Celebrity with our commentator Crossy.Our weekly movie review with Mark Malone. Hosted on Acast. See acast.com/privacy for more information.

How are you doing in business?  Are you on task with your goals? In this episode, we are going to help you ensure that 2022 is a winning year for your business/firm.We will be going over what you accomplished thus far in the 1st three quarters of this year, and set you up for success in the 4th quarter.  Use the toolkit to help guide you along through the process.Much Success to you... Enjoy the showDownload the Toolkit here: https://www.thebalancemaven.com/business-quarterly-review/Listen to the end of the 1st quarter's episode: https://podcast.lbmsllc.com/889534/10137177-quarterly-business-review-1st-quarter-2022Listen to the end of the 2nd quarter's episode: https://podcast.lbmsllc.com/889534/10230576-quarterly-business-review-2nd-quarter-2022General Info:If you want to get a hold of us, or you would like to be a guest on our show simply click here: https://www.lbmsllc.com/contact-us/Is there a topic you would like us to cover? Send an email to info@lbmsllc.com or simply call 888-416-7752Want a free evaluation of your digital marketing presence? Simply click here: https://www.lbmsllc.com/online-presence-report/and we'll send you a free snapshot report to get started.For a copy of my book, 7 Steps to Recession-Proofing Your Business, click this link: https://www.lbmsllc.com/bookConnect With Us On Social Media:Facebook: https://www.facebook.com/lbmsllcInstagram: https://www.instagram.com/lbmsllc/Twitter: https://twitter.com/lbmsllcLinkedIn: https://www.linkedin.com/company/local-business-marketing-solutionsAlignable: https://www.alignable.com/fanwood-nj/local-business-marketing-solutionsConnect With Frank Directly on LinkedIn: https://www.linkedin.com/in/fdemming/YouTube: https://www.youtube.com/channel/UC97CxzX4YnOazsF39DOe34A

How are you doing in business?  Are you on task with your goals? In this episode, we are going to help you ensure that 2022 is a winning year for your business/firm.We will be going over what you accomplished thus far in the 1st & 2nd quarters and set you up for success in the 3rd quarter.  Use the toolkit to help guide you along through the process.Much Success to you... Enjoy the showDownload the Toolkit here: https://www.thebalancemaven.com/business-quarterly-review/Here's the last quarter's episode: https://podcast.lbmsllc.com/889534/10137177-quarterly-business-review-1st-quarter-2022General Info:If you want to get a hold of us, or you would like to be a guest on our show simply click here: https://www.lbmsllc.com/contact-us/Is there a topic you would like us to cover? Send an email to info@lbmsllc.com or simply call 888-416-7752Want a free evaluation of your digital marketing presence? Simply click here: https://www.lbmsllc.com/online-presence-report/and we'll send you a free snapshot report to get started.For a copy of my book, 7 Steps to Recession-Proofing Your Business, click this link: https://www.lbmsllc.com/bookConnect With Us On Social Media:Facebook: https://www.facebook.com/lbmsllcInstagram: https://www.instagram.com/lbmsllc/Twitter: https://twitter.com/lbmsllcLinkedIn: https://www.linkedin.com/company/local-business-marketing-solutionsAlignable: https://www.alignable.com/fanwood-nj/local-business-marketing-solutionsConnect With Frank Directly on LinkedIn: https://www.linkedin.com/in/fdemming/YouTube: https://www.youtube.com/channel/UC97CxzX4YnOazsF39DOe34A

What is our relationship with alcohol like and how has Covid-19 impacted this? Jennifer Flynn from Drinkaware.ie spoke to Joe as well as Live 95's Roisin Ni Shuilleabhain who took to the streets of Limerick to ask people what they think. See acast.com/privacy for privacy and opt-out information.

How are you doing in business?  Are you on task with your goals? In this episode, we are going to help you ensure that 2022 is a winning year for your business/firm.We will be going over what you accomplished thus far in the 1st quarter and set you up for success in the 2nd quarter.  Use the toolkit to help guide you along through the process.Much Success to you... Enjoy the showDownload the Toolkit here: https://www.thebalancemaven.com/business-quarterly-review/General Info:If you want to get a hold of us, or you would like to be a guest on our show simply click here: https://www.lbmsllc.com/contact-us/Is there a topic you would like us to cover? Send an email to info@lbmsllc.com or simply call 888-416-7752Want a free evaluation of your digital marketing presence? Simply click here: https://www.lbmsllc.com/online-presence-report/and we'll send you a free snapshot report to get started.For a copy of my book, 7 Steps to Recession-Proofing Your Business, click this link: https://www.lbmsllc.com/bookConnect With Us On Social Media:Facebook: https://www.facebook.com/lbmsllcInstagram: https://www.instagram.com/lbmsllc/Twitter: https://twitter.com/lbmsllcLinkedIn: https://www.linkedin.com/company/local-business-marketing-solutionsAlignable: https://www.alignable.com/fanwood-nj/local-business-marketing-solutionsConnect With Frank Directly on LinkedIn: https://www.linkedin.com/in/fdemming/YouTube: https://www.youtube.com/channel/UC97CxzX4YnOazsF39DOe34A

Jennifer Flynn from drink aware was on the Morning Mix with Alan Corcoran to discuss why the lessons of dry January can be carried forward for the rest of the year.

Jennifer Flynn is on a mission to support service-based entrepreneurs in creating a container for their soul's work in the form of a business that serves as a vehicle for the life they love to live. As the President and Founder of The Balance MavenⓇ, she helps clients overcome the imbalances operating in their lives and tips the scales in their favour. Through her uniquely balanced approach that combines an omnipresent intuitive gift with experience-informed strategies, those who work with her realize their soul-inspired end goals and the exact steps to get there.In this interview Jennifer Flynn shares exclusive insight about the following topics: 1. What is intuition and how do we better utilise it. 2. What strategies can we use to help tip the balance in our favour 3. Why so many entrepreneurs are out of balance 4. What are the right questions to be asking ourselves as we enter 2022 With Podcast host: Mark SephtonHope you'll enjoy the episode! Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.

We speak with family physician Dr. Shawn Metcalfe and rheumatologist Dr. Shaina Goudie, then hear from some folks on the Burin Peninsula, and talk healthcare ethics with professor Jennifer Flynn.

When you spend your hard-earned dollars on marketing, you are expecting an ROI, however, oftentimes that ROI isn't what you had hoped it would be, which means you don't have a marketing problem you have a sales problem which my guest, Jennifer Flynn, is going to help you solve.  Buckle your seats because you are about to be truly blessed by a sales genius.  Take notes, download this episode and apply the strategies she is revealing so that you can increase your ROI starting today...Here's a copy of Jennifer's free report, "3 Secrets to Getting More People to Say, YES ...Even if you Hate Selling": https://www.themavenfiles.com/3secrets Feel free to visit her website as well: https://www.thebalancemaven.com/General Info:If you want to get a hold of us, or you would like to be a guest on our show, click here and someone will reach out to you.Is there a topic you would like us to cover? Send an email to info@lbmsllc.com or contact us here, and we'll add that topic to the schedule.Want a free evaluation of your digital marketing presence? Simply click here to request a free consultation and we'll connect with you as soon as possible.For a free copy of my book, 7 Steps to Recession-Proofing Your Business, click this link: https://www.lbmsllc.com/bookConnect With Us On Social Media:Facebook: https://www.facebook.com/lbmsllcInstagram: https://www.instagram.com/lbms4350/Twitter: https://twitter.com/lbmsllcLinkedIn: https://www.linkedin.com/company/local-business-marketing-solutionsAlignable: https://www.alignable.com/fanwood-nj/local-business-marketing-solutionsConnect With Frank Directly on LinkedIn: https://www.linkedin.com/in/fdemming/

Major traffic delays in Chattanooga, North Georgia, East Ridge and East Brainerd this weekend! James and Kim talk to Jennifer Flynn from The Tennessee Department of Transportation as to what we can expect.

When we last met with Jennifer, she gave us a TON of value and a lot of tips on how to sell your services to cold traffic by opening the buyer's gate. If you want to listen to that interview, I have provided a link below.Since that episode aired, it has generated a few questions from our listeners, therefore I have asked Jennifer to come back on the show and respond to the few questions that were asked.If you have questions about selling and how to turn it into a serving scenario, then this is the episode you do not want to miss...Links Mentioned During the Show:Last Episode with Jennifer: https://www.lbmsllc.com/opening-the-buyers-gate-aka-closing-the-sale/Jennifer's Website: https://www.thebalancemaven.com/Jennifer's Facebook Page: https://www.facebook.com/thebalancemavenGeneral Info:Would you like to listen via YouTube? Go here and subscribe to our channel: https://www.youtube.com/channel/UC97CxzX4YnOazsF39DOe34AIf you want to get a hold of us, or you would like to be a guest on our show simply click here: https://www.lbmsllc.com/contact-us/Is there a topic you would like us to cover? Send an email to info@lbmsllc.com or simply call 888-416-7752Want a free evaluation of your digital marketing presence? Simply click here: https://www.lbmsllc.com/marketing-consultation/and we'll connect with you as soon as possible.For a free copy of my book, 7 Steps to Recession-Proofing Your Business, click this link: https://www.lbmsllc.com/bookConnect With Us On Social Media:Facebook: https://www.facebook.com/lbmsllcInstagram: https://www.instagram.com/lbms4350/Twitter: https://twitter.com/lbmsllcLinkedIn: https://www.linkedin.com/company/local-business-marketing-solutionsAlignable: https://www.alignable.com/fanwood-nj/local-business-marketing-solutionsConnect With Frank Directly on LinkedIn: https://www.linkedin.com/in/fdemming/Buzzsprout - Let's get your podcast launched! Start for FREEDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

When you spend your hard-earned dollars on marketing, you are expecting an ROI, however, oftentimes that ROI isn't what you had hoped it would be, which means you don't have a marketing problem you have a sales problem which my guest, Jennifer Flynn, is going to help you solve.  Buckle your seats because you are about to be truly blessed by a sales genius.  Take notes, download this episode and apply the strategies she is revealing so that you can increase your ROI starting today...Here's a copy of Jennifer's free report, "3 Secrets to Getting More People to Say, YES ...Even if you Hate Selling": https://www.themavenfiles.com/3secrets  Feel free to visit her website as well: https://www.thebalancemaven.com/ General Info:If you want to get a hold of us, or you would like to be a guest on our show, click here and someone will reach out to you.Is there a topic you would like us to cover? Send an email to info@lbmsllc.com or contact us here, and we'll add that topic to the schedule.Want a free evaluation of your digital marketing presence? Simply click here to request a free consultation and we'll connect with you as soon as possible.For a free copy of my book, 7 Steps to Recession-Proofing Your Business, click this link: https://www.lbmsllc.com/bookConnect With Us On Social Media:Facebook: https://www.facebook.com/lbmsllcInstagram: https://www.instagram.com/lbms4350/Twitter: https://twitter.com/lbmsllcLinkedIn: https://www.linkedin.com/company/local-business-marketing-solutionsAlignable: https://www.alignable.com/fanwood-nj/local-business-marketing-solutionsConnect With Frank Directly on LinkedIn: https://www.linkedin.com/in/fdemming/

We're BAAAACK!!! One of Lia's oldest pals Jennifer Flynn calls in to talk mom life! Jennifer is a makeup mogul with Rodan + Fields, so you know she's got the goods on that hard-to-achieve work/life balance. Shout-out Boston!!! Give us a shout on iTunes if you loved the episode!!

Guest Jennifer Flynn.

Guest Jennifer Flynn.

In this episode, Jennifer Flynn and I dive head first into the dairy and egg industry where we share personal stories, reference scientific studies, and discuss the industries at large. Do you consider yourself a feminist, environmentalist, or an animal lover? If so, you definitely want to listen so we can bust your eyes open.

Jennifer Flynn, Healthcare Risk Manager at Aon, discusses the 2019 Healthcare Providers Service Organization's (HPSO) Counselor Liability Claim Report, which looks at the risk landscape counselors of all different types of specialties face and has important findings counselors need to be cognizant of as their profession increasingly becomes intertwined with legal proceedings. Visit www.hpr.fm to listen to more interviews about healthcare and research findings.

Returning guest Jennifer Flynn discusses the lawsuits and action from nursing boards a nurse could face with wrongful delegation, the risks delegating to non-nurse colleagues can carry, real world case studies about wrongful delegation claims, and how as the nursing shortage continues to play out, this can become a problem. Jennifer Flynn is a representative of Nurses Services Organization (NSO) Listen to more health-related stories and research updates at www.hpr.fm

Liability and risk management expert Jennifer Flynn of the Nurses Services Organization (NSO) talks about professional liability exposures for nurse practitioners. Jennifer discusses NSO's 2017 Claims Report (4th Edition), insuring nurses in collaborative relationships, malpractice insurance coverage limits, disclosure practices, electronic medical records, and a variety of other issues. For more information on NSO, visit them on Facebook, Twitter, or their website. NSO also offers tools for nurses, business owners, and educators, and a risk assessment checklist. The Let's Talk Podcast discusses topics pertaining to nurse practitioners, nurse anesthetists, clinical nurse specialists and nurse midwives. The program covers clinical, legal and regulatory topics of interest to both the employed and the entrepreneurial APNs. Let's Talk is a product of Carson Company, a nursing consulting firm. Please visit carsonco.net for more information, or visit our Facebook page.

10/5/18- We talk to Jennifer Kite, owner of Scout Baby about raising two daughters while running her online and pop-up shop for kids and babies. Reading List Find the Scout Baby website here Scout Baby on Instagram The Original Swag Roll Emily Arrow Singalong Shop Nashville Music List Original music performed and composed by Matthew […]

Everyone has one. Families are undenyable. There's no way you got into this world without a family -- or at the very least a family member. But just becasue you're related, does that automatically oblige you to remain tied to those people when the relationship is strained, dysfunctional, abusive or even healthy? In this show, Wonder Twins Jennifer and Danica will be discussing the touchy topic of family ties, when and if to cut them and whether or not blood really is thicker than water...and what that actually means to begin with. They'll be defining the roles of family members and what to do if the characters in the play aren't following their scripts or are taking on too many roles for their own good. By the time the hour is up, you'll feel relieved, empowered...and FREE! Jennifer Flynn is passionate about helping people reach their goals and potential. She primarily works with 'addicted to busy' high achievers and small business owners who have gotten caught in the choke hold of stress with a life out of balance. For more information on programs and services contact her directly at www.thebalancemaven.com or reach out via your favorite social media link. Danica Trebel a Life Coach and the founder of an exciting new endeavor—Reality Rehab: Recovery for YOUR Life by Unlearning Family, Faith, Finances & FEARS. Danica helps you UNLEARN all the habits, traditions, thoughts, and “shoulds” that have created your current reality and leads you through the recovery process of reclaiming YOUR OWN IDENTITY and your own life. 

We were joined in the studio today by the new Superintendent of Shenandoah National Park & Cedar Creek and Belle Grove Historical Parks, Jennifer Flynn. We talked about the duties her position entails along with some little known facts about the massive infrastructure of the Shenandoah National Park system. We also discussed the increase in recreational fees, where that money goes and some of the resource challenges she faces managing the park.

Welcome to Reality Rehab: UnlearningU In this show we're kicking off the launch of Danica's rebrand as Reality Rehab: Recovery for YOUR Life by Unlearning Family, Faith & Finances. Is your teenager out of control and unreachable and you're desperate for peace, respect and a kid that will actually listen and even TALK to you? Danica's knows how to get you there. Feeling like God's turned His back on you and religion ain't even close to what you thought it would be? You're definitely in the right place! And what would a reality rehab be without unlearning ways of dealing with money so you can start making it work FOR you rather than it sprinting away from you? If you dread waking up every morning and you go to bed every night thinking "THIS is my LIFE???" then you need Reality Rehab. Danica helps you unlearn all the habits, traditions, thoughts and "shoulds" that have created your current reality and leads you through the recovery process of reclaiming YOUR OWN IDENTITY. Jennifer Flynn is passionate about helping people reach their goals and potential. She primarily works with 'addicted to busy' high achievers and small business owners who have gotten caught in the choke hold of stress with a life out of balance. For more information on programs and services contact her directly at www.thebalancemaven.com reach out via your favorite social media link. Danica Trebel is...well, see above. (website and social media links coming soon!) danica.trebel@gmail.com

*Balance Demystified: What exactly is it? *Why its not a unicorn. *The 'magic formula' to creating what works for you ...there is even a catchy acronym to help you remember the 7 steps. *The top 3 gremlins to watch out for that wreck the whole party

What if there were really a way To balance each and every day? To know when to work and to know when to play? To know what to do and to know what to say? Would you follow the steps that would help you to thrive Rather than wake up to just merely survive? Join Danica Trebel and Jennifer Flynn For another packed hour of the Wonder Twin(s). You’ll laugh, you’ll learn and you may even grin But with these two chicks you’re sure to win. In this show they’ll teach you success And soon enough you’ll be living your best. So tune in live or listen in later But whichever you do, We're a 5-star rater. Jennifer Flynn is passionate about helping people reach their goals and potential. She primarily works with 'addicted to busy' high achievers and small business owners who have gotten caught in the choke hold of stress with a life out of balance. For more information on programs and services contact her directly at www.thebalancemaven.com or reach out via your favorite social media link. Danica Trebel, founder of Danica Trebel Family ~ Life Coaching and UnlearningU, helps families turn their messes into messages. Knowing first-hand the power of the spoken and unspoken word, Danica is an expert in helping parents and teens understand each other so they can use communication to create the realationships and legacies of trust, respect and peace everyone is desperate to have.  www.danicatrebel.org

When you were learning to ride a bike, you had to keep at it until you finally hit the balance/pedaling/steering combo jackpot, right? You didn’t just jump right on and know how to get from point A to point B without a wobble or wreck or two…or six. But you were determined. You knew that if you could just get, at the very least, from point A to point A2.0, point B and beyond were soon within reach. And that meant freedom! What if learning how change your thoughts (and ultimately your life) was the exact same process you used to learn how to ride a bike? Would you try it? For how long? Would you be consistent in changing the way you think to get different results or would you let fear stop you dead in your mental tracks because “It’s not the same. Riding a bike doesn’t (insert your excuses here)?” Join Wonder Twins Jennifer Flynn and Danica Trebel as they help you take your bike riding/thought lessons to the next level so you can begin to unlearn all the fears that have been keeping you from exploring all the unchartered territories of your mind, your world and your life. Jennifer Flynn is passionate about helping people reach their goals and potential. She primarily works with 'addicted to busy' high achievers and small business owners who have gotten caught in the choke hold of stress with a life out of balance. For more information on programs and services contact her directly at www.thebalancemaven.com reach out via your favorite social media link. Danica Trebel, Family ~ Life Coach at UnlearningU, knows first-hand the power of the spoken and unspoken word. It's through her professional and personal experiences that she's become an expert in helping people unlearn their untruths, as well as helping families turn their messes into messages. www.danicatrebel.org

Everyone has one. Families are undenyable. There's no way you got into this world without a family -- or at the very least a family member. But just becasue you're related, does that automatically oblige you to remain tied to those people when the relationship is strained, dysfunctional, abusive or even healthy? In this show, the Wonder Twins Jennifer and Danica will be discussing the touchy topic of family ties, when and if to cut them and whether or not blood really is thicker than water...and what that actually means to begin with. They'll be defining the roles of family members and what to do if the characters in the play aren't following their scripts or are taking on too many roles for their own good. By the time the hour is up, you'll feel relieved, empowered...and FREE! Jennifer Flynn is passionate about helping people reach their goals and potential. She primarily works with 'addicted to busy' high achievers and small business owners who have gotten caught in the choke hold of stress with a life out of balance. For more information on programs and services contact her directly at www.thebalancemaven.com or reach out via your favorite social media link. Danica Trebel is the Family ~ Life Coach who helps her clients find alternative paths to their truest identities and to fulfilling their dreams. She also focuses on helping parents and teens end the war over who's right and who's wrong, shifting house rules from disrespect to authentic communication and transforming struggle into integrity, support and peace of mind.

Full sleeves. I Heart Mom. Butterflies. Tramp Stamps. Memorials of loved ones passed. Tattoos have been a form of self-expression since before the days of Moses. Some people get them out of rebellion because “nice boys and girls don’t destroy their bodies with that kind of…uhh. They just…don’t!” Others get inked to remind them of someone or something sacred, and it’s their way of keeping that person or dream or concept close to them. And others still go to the bar, lose a bet and wake up with a permanent hangover of another kind. Regardless of the reasons people decide to get “tatted,” there’s always a story or a stigma that comes along with it – and that stigma that can follow anyone anywhere from their home to their workplace. In this show, the beautifully decorated Jennifer Flynn and the uni-tatted Danica Trebel will be sharing their personal experiences with getting and having tattoos, as well as their recommendations for people who are on the proverbial fence about getting one/some of their own. Jennifer Flynn is passionate about helping people reach their goals and potential. She primarily works with 'addicted to busy' high achievers and small business owners who have gotten caught in the choke hold of stress with a life out of balance. For more information on programs and services contact her directly at www.thebalancemaven.com reach out via your favorite social media link. Danica Trebel, founder of Fix This Kid Coaching, knows first-hand the power of the spoken and unspoken word. It was through her own personal and professional experiences she was led to her passion of helpting to reinvent and restore families. She is an expert in helping people live their lives to the fullest through faith, communication and authenticity.

Who doesn't struggle every once in a while with boundaries in relationships, whether it's with family, friends or forced connections? You know what we're talking about: you try and you try to keep being nice to that one co-worker who just grates on your last nerve until on day your "Lee Press-On Smile" loses all it's stick, slides right off your face and the emotions get real -- real quick. Wouldn't it be ah-ma-zing if there were a way to recognize what role people are playing in your life long before the emotional pot boils over and to be able to handle each situation with awareness, diplomacy and class? Now that you've stopped rolling on the floor laughing your a$$ off, be sure to tune in to this month's Wonder Twin Power Hour where Jennifer and Danica talk about how to "stuff folks in envelopes" -- proverbial ones, of course -- where they can be sorted out by category according to what they offer or take away from you emotionally. Think Dave Ramsey's boundaries system but for your emotions. Jennifer Flynn is passionate about helping people reach their goals and potential. She primarily works with 'addicted to busy' high achievers and small business owners who have gotten caught in the choke hold of stress with a life out of balance. For more information on programs and services contact her directly at www.thebalancemaven.com reach out via your favorite social media link. Danica Trebel, founder of Fix This Kid Coaching, knows first-hand the power of the spoken and unspoken word. It was through her own personal and professional experiences she was led to her passion of helpting to reinvent and restore families. She is an expert in helping people live their lives to the fullest through faith, communication and authenticity.

You were born with a dream...a passion...a vision. You knew exactly what you wanted to be when you grew up. It's all you could think about when you were a kid: the people you'd help; the places you'd go; the diseases you'd cure; the family vacations you'd take to Wally World. But then...you grew up. You went to school. You got good grades. You got a job. And the vision faded along with your childlike wonder. But what if maybe...just maybe...you turned off the flat-screen for a day and invested that time instead in thinking about the passion that once kept you awake at night and woke you up early? What if fear and failure weren't an option? What if you began to dream THE dream again? Would you do it? Would you take steps toward making that dream a reality by investing in YOUR purpose? Look around you. At this point in your life can you afford not to? Join the Wonder Twins as they discuss the ins, outs, ups, downs, hows, whats and whys of investing in yourself -- the only thing you get to take with you as long as you live. Jennifer Flynn is passionate about helping people reach their goals and potential. She primarily works with 'addicted to busy' high achievers and small business owners who have gotten caught in the choke hold of stress with a life out of balance. For more information on programs and services contact her directly at www.thebalancemaven.com or reach out via your favorite social media link. Danica Trebel, founder of Fix This Kid Coaching, knows first-hand the power of the spoken and unspoken word. It was through her own personal and professional experiences she was led to her passion of helpting to reinvent and restore families. She is an expert in helping people live their lives to the fullest through faith, communication and authenticity.

Thoughts become things. Change your thoughts, change your life. Be careful what you wish for. Blah. Blah. Blah. How many times a day do you hear yourself bad-mouthing those new-agers spouting off positivity in the midst of the aftermath of what hit the fan and splattered all over the fresh new look you were sporting in an effort to make yourself feel better about having to survive yet another day? And then while you're standing at the sink cleaning up, cursing the fan, the mess and life itself you get a phone call offering you that job you've been holding out for since last year. What happens to your mood and your 'tude then? While you may not give much thought to your thoughts, there really is truth behind the power of positive thinking and what you think about you bring about. Join Wonder Twins Jennifer Flynn and Danica Trebel for an hour of raw, real and riotous talk about all things thoughts and how you really can change your thoughts to change your life. Jennifer Flynn is passionate about helping people reach their goals and potential. She primarily works with 'addicted to busy' high achievers and small business owners who have gotten caught in the choke hold of stress with a life out of balance. For more information on programs and services contact her directly at www.thebalancemaven.com reach out via your favorite social media link. Danica Trebel, founder of Fix This Kid Coaching, knows first-hand the power of the spoken and unspoken word. It was through her own personal and professional experiences she was led to her passion of helpting to reinvent and restore families. She is an expert in helping people live their lives to the fullest through faith, communication and authenticity.

“Expose yourself to your deepest fear; after that, fear has no power, and the fear of freedom shrinks and vanishes. You are free.” ~Jim Morrison "Danger is real. Fear is a choice." ~Will Smith Have you ever stopped long enough to reflect on those "few" times you were afraid to say something, afraid to try something, afraid to fail or afraid you weren't good enough? How did spending all those hours worrying or fretting or fearing turn out for you? Once you were on the other side of those fears, wasn't it way more than obvious "you had nothing to fear but fear itself"? On today's show my fun, fabulous and for the most part fearless co-host and I will be putting fear on front street by shedding light on its lies, pulling the plug on its power and lessening its leverage so you'll once and for all be able to live the large and in charge life you were born to live. Jennifer Flynn helps others reestablish balance in their lives. When you find that you are never enough, overwhelmed with work, realizing you have no time for yourself, she helps you get you back on track to your destination of a joyful existence. For a free discovery session visit thebalancemaven.com Danica Trebel is a Perspective & Family Dynamics Coach who knows first-hand the power of the spoken and unspoken word. It was through her own personal and professional experiences that she was led to this place of healing, restoration and passion to help others. She is an expert in helping people live their lives to the fullest through faith, communication and vulnerability.

How many of us just run, run, and run some more thinking that’s the secret formula for the success we think we want and need in our lives? I don’t know about you, but being busy 24 x 7 is NOT going to get you anywhere but over-worked, overly stressed, and completely non-productive… and if that’s not all, we will also begin to suffer some type of illness in our minds, body, and spirit.Listen in and participate in what will be an awesome conversation about the Power of REST!Tamarra Causley Robinson, Telecia Ellis, and Jennifer Flynn will jump into this timely conversation about the importance of rest and how when ignored, can be so very detrimental to our mental, physical, and emotional well-being. They will also discuss some of the best ways to encourage more rest in your life for maximum productivity and peace of mind.Telecia Ellis is a Personal Success and Wellbeing coach. She delights in helping women and healthcare professionals reduce stress in order to achieve their optimal level of wellbeing and performance. Find out more at ExperienceAnew.com.Jennifer Flynn helps others reestablish balance in their lives. When you find that you are never enough, overwhelmed with work, realizing you have no time for yourself, she helps you get you back on track to your destination of a joyful existence. For a free discovery session visit thebalancemaven.com Tamarra Causley Robinson is a Life and Career Transitions coach who works with professional women who are frutrated, feeling over looked, over-worked and under-valued in their life or career choice by helping them to reconnect to their happiness, purpose, and passion for the life and career they want and deserve.

How many of us just run, run, and run some more thinking that’s the secret formula for the success we think we want and need in our lives? I don’t know about you, but being busy 24 x 7 is NOT going to get you anywhere but over-worked, overly stressed, and completely non-productive… and if that’s not all, we will also begin to suffer some type of illness in our minds, body, and spirit.Listen in and participate in what will be an awesome conversation about the Power of REST!Tamarra Causley Robinson, Telecia Ellis, and Jennifer Flynn will jump into this timely conversation about the importance of rest and how when ignored, can be so very detrimental to our mental, physical, and emotional well-being. They will also discuss some of the best ways to encourage more rest in your life for maximum productivity and peace of mind.Telecia Ellis is a Personal Success and Wellbeing coach. She delights in helping women and healthcare professionals reduce stress in order to achieve their optimal level of wellbeing and performance. Find out more at ExperienceAnew.com.Jennifer Flynn helps others reestablish balance in their lives. When you find that you are never enough, overwhelmed with work, realizing you have no time for yourself, she helps you get you back on track to your destination of a joyful existence. For a free discovery session visit thebalancemaven.com Tamarra Causley Robinson is a Life and Career Transitions coach who works with professional women who are frutrated, feeling over looked, over-worked and under-valued in their life or career choice by helping them to reconnect to their happiness, purpose, and passion for the life and career they want and deserve.

We all know them....sometimes we are them.  It is the gremlin that sneaks in from others or out of us at times when we are not our best selves.  What gives?  Join the Wonder Twins as we masterfully breakdown what brings out the inner gremlin in us and others and what we can do about it. It is a conversation not to missed.  In true Wonder Twin fashion you never know what we are going to say next.  We are always sure to entertain and inform and get real with it! About the Hosts: Danica Trebel, founder of Danica Trebel Family Dynamics & Life Coaching, knows first-hand the power and healing that can come from a family united. It was through her own personal experiences with eating disorders and the separation from her family and children that led her to this place of healing and restoration and passion to help others. It’s her deepest desire to help transform the world one relationship at a time. Jennifer Flynn, founder of The Balance Maven understands what it is to be caught with a life living you.  She helps set boundaries, learn how to unapologetically learn how to say no and get back on the journey of a joyful existence living the live YOU choose and taking back the power of how you live it.  in your work with her you will establish balance between work and play and experience a life by your design.    

School is back in session!  If you are a parent you are likely cheering like it is your only job. The kids may or may not be thrilled. What are the choices we as parents have to educate our children?  What do they look like and where do we find them?  In true wonder twin fashion, we are all bound to learn a little something! Join the Wonder Twins, Jennifer Flynn and Danica Trebel as they unpack the choices we as parents and kids have in education in this day and age and breakdown the stigma's and sterotypes of them all. Danica Trebel is a Perspective & Family Dynamics Coach who knows first-hand the power of the spoken and unspoken word. It was through her own personal and professional experiences that she was led to this place of healing, restoration and passion to help others. She is an expert in helping people live their lives to the fullest through faith, communication and vulnerability. Jennifer Flynn is passionate about helping people reach their goals and potential. She primarily works with 'addicted to busy' high achievers and small business owners who have gotten caught in the choke hold of stress with a life out of balance. For more information on programs and services contact her directly at www.thebalancemaven.com or reach out via your favorite social media link.    

With so much "hoop-lah" around the word vulnerability these days, does it surprise you the Wonder Twins are doing a show on what it means to be vulnerable and why it's important -- if it really even is? Join the powerful Jennifer Flynn and Danica Trebel as they define, discuss, dissect and probably digress around all things vulerability and how it applies to life as we know it today. Jennifer Flynn is passionate about helping people reach their goals and potential. She primarily works with 'addicted to busy' high achievers and small business owners who have gotten caught in the choke hold of stress with a life out of balance. For more information on programs and services contact her directly at www.thebalancemaven.com or reach out via your favorite social media link. Danica Trebel is a Communication & Family Dynamics Coach who knows first-hand the power of the spoken and unspoken word. It was through her own personal and professional experiences that led her to this place of healing, restoration and passion to help others. She is an expert in helping people live their lives to the fullest through faith, communication and authenticity.  

After 17 episodes and our longest season to date, we are now hanging it up for season 3. We'll be back in either September or October with a whole new season roaring and ready to go.But, since we're taking a break, this episode is about getting out of Seoul to see the countryside.We were very happy to have Jennifer Flynn join us for this episode.News of the Weird w/Eugene-Korean parents want "a white female babysitter who can do freetalking"-Foreign tourists allowed to traverse N. Korea by rail (on guided tours, not through the country on their way to China)-Korea Observer publishes ill-advised op-ed piece describing how rude Koreans areAsk Blossom, Rob, and Eugene & On the Street w/HyewonWhere is the best place to visit outside of Seoul for a Vacation?On the Pulse w/RobWith Korean Scholar Jennifer Flinn, we discussed the best ways we could get out of Seoul and see the countryside.Jennifer also plugged the Royal Asiatic Society

After 17 episodes and our longest season to date, we are now hanging it up for season 3. We'll be back in either September or October with a whole new season roaring and ready to go.But, since we're taking a break, this episode is about getting out of Seoul to see the countryside.We were very happy to have Jennifer Flynn join us for this episode.News of the Weird w/Eugene-Korean parents want "a white female babysitter who can do freetalking"-Foreign tourists allowed to traverse N. Korea by rail (on guided tours, not through the country on their way to China)-Korea Observer publishes ill-advised op-ed piece describing how rude Koreans areAsk Blossom, Rob, and Eugene & On the Street w/HyewonWhere is the best place to visit outside of Seoul for a Vacation?On the Pulse w/RobWith Korean Scholar Jennifer Flinn, we discussed the best ways we could get out of Seoul and see the countryside.Jennifer also plugged the Royal Asiatic Society

On the Tuesday special edition of this week in health innovation we continue our preview into the Population Health Alliance (PHA) Forum 2014. At 12 Noon Eastern/9AM Pacific we chat with Michael Dermer, Chief Incentive Officer, Welltok and Jennifer Flynn, MS, Strategy Consultant Mayo Clinics. Michael Dermer is participating in 'Key Success Factors to Optimize Program Design, Execution and Compliance' and Jennifer Flynn will be presenting a concurrent educational session on 'Creating a Culture of Health Through Organizational Support.'  Join PHA Excutive Director, Fred Goldstein and me for an eploration of these two talented thought leaders and the continuing preview of the popular forum in Scottsdale Arizona, Decembe2 1oth - 12th, 2014.        

This month we will be discussing findings from the NSO Nurse Practitioner Liability Update with Jennifer Flynn, Project Manager, Manager, Healthcare Risk Management, Nurses Service Organization (NSO) will discuss advanced practice malpractice. Our discussion with Jennifer will focus on the analysis of the most frequent and severe professional liability allegations against nurse practitioners over a five year period, 2007-2011.

Nicole speaks with Will Bunch about the 40th Anniversary of Watergate and what has & hasn't changed, Asher Huey about Michelle Rhee & other anti-union orgs, Jennifer Flynn about the Robin Hood Tax..and more...

Hello, and welcome back to MACTattack, a short series of podcasts about podcasting, and whether it has a future for knowledge management. Your MACTattack hosts are Jennifer Flynn, Nikki Van Dusen, and Wayne Williams. Visit us at http://mactattack.podbean.com. In episode two, we're looking at the theory and practice of podcasting for knowledge management. In theory, this should work ... For organizations examining podcasting for knowledge management, there are strong theoretical underpinnings pointing towards successful application of the medium. These theories speak to both the medium and the management of certain kinds of knowledge. First, the media richness theory can be used to frame a communications medium by describing its ability to reproduce the information sent over it. More specifically, media richness theory states that the more ambiguous and uncertain a task is, the richer the format of media suitable to it ("Media Richness Theory"). As an audio format, podcasting is a moderately rich medium, able to reproduce spoken word. Enhanced podcasts are even richer, and vodcasting richer still. Because of this relative richness, podcasting could have success in capturing more ambiguous knowledge. In their 2008 article “Podcasting: A new way to create, capture and disseminate intellectual capital,” Helen Clegg and Susan Montgomery discuss the knowledge management strategy for the global management consulting company, A.T. Kearney Inc. Clegg and Montgomery acknowledge that trying to collect and codify project documents in order to capture explicit knowledge often fails to tap into much of the tacit knowledge in people’s heads which, they note, can be even more valuable. They have found that podcasts facilitate capturing this tacit knowledge and providing useful context in a way that other forms (such as word processing documents and slide shows) simply cannot. University of Alberta McCalla Research Professor Marco Adria is researching the use of podcasts in the classroom. In an interview with MACTAttack, he explained that podcasts tap into what Marshall McLuhan called an acoustic space. "The acoustic space is the one in which we respond in a very reactive way to sounds all around us. It's much more intuitive—it's not as focused as the visual space of the alphabet. It's more tribal. Radio is something that McLuhan suggested opened up those tribal drums again for us in a way that we would respond to in a very intuitive way." He also shared his reflections on whether podcasting would work for knowledge management, and what type of knowledge would best captured by podcasts. "People respond to the human voice in a very different way than they might to something that's written, and most of our use of the online, virtual space is, in fact, text-based. We're reading text online, and we're responding online. There are visual images that are used but those are processed in a different way, and often the video image is accompanied by sound; but, what you have with podcasts is this very direct link to the writer-speaker—someone who is speaking into the technology and providing this recorded voice, but who also has in some sense planned and written out this presentation for the listener. When we're talking about knowledge management, we can consider what kind of knowledge we're considering, and the big challenge with knowledge management is, in fact, how to think about the tacit knowledge—the kind of knowledge that we find difficult to write down. Podcasts have the potential for us to use, for example, stories—narratives—to tap into what it is that we really know about something. People interested in knowledge management continually come back to this problem of tacit knowledge, and I think the human voice, the recorded voice, is one way to get at a little bit of that intuitive practice in action that is so much tied in with our knowledge of how to do things." Richard Berry, in his 2006 article “Will the iPod Kill the Radio Star?”, examines the portability, intimacy, and accessibility restored as audiences rediscover their voices through podcasting. According to Berry (2006), podcasting is at once a converged medium—bringing together audio, the web, and portable devices—yet one that is also revolutionary and disruptive, particularly in its ability to distribute content automatically through software applications. Podcasting operates on a flat, non-hierarchical plane where, as Berry notes, “the means to create are as accessible as the means to consume” (p. 146). It is these characteristics that make podcasting a natural fit for knowledge management. David Snowden, an acknowledged expert in the management of tacit knowledge, highlights the move towards a new generation of knowledge management. In his 2002 article "Complex acts of knowing", Snowden identifies three heuristics that reveal the change of thinking needed to manage knowledge: knowledge can only be volunteered, we always know more than we can tell, and we will always tell more than we can write down, and we only know what we know when we need to know it. Let's take a closer look at each of these. Knowledge can only be volunteered. From a KM perspective, podcasting represents a way of volunteering knowledge. You cannot make people surrender their knowledge; they must share it willingly. Because knowledge-sharing must be voluntary, there need to be as few barriers as possible. Fortunately, from a knowledge-sharing viewpoint, podcasting is easy to use—as both a consumer and a producer. Unlike traditional broadcasters, podcasters do not need the same licenses, studios, or transmitters; all they need is a microphone, and a Macintosh or personal computer. Know more than we can tell, tell more than we can write. Podcasting, from a knowledge sharing perspective, has an advantage over written forms (e.g., blogs), because we will always tell more than we can write. Podcasting, in its oral form, is the perfect medium for stories. This enables the communication not just of explicit knowledge (which is easily transferred through other media), but tacit knowledge (which is more challenging to communicate). Stephen Denning’s The Leader’s Guide to Storytelling is premised on the fact that knowledge builds through storytelling. Similarly, Brown and Duguid (1991) note that storytelling is the starting point for community building and knowledge sharing. What better medium for storytelling today than podcasting? We only know what we know when we need to know it. Knowledge is contextual and triggered by circumstance. Unfortunately, the moment at which I need an answer may not be the same moment at which your knowledge is at the forefront of your mind. For this reason, it is valuable to be able to capture knowledge (to the extent that is possible) at the point in time it is known. Unlike traditional oral stories, podcasts can be stored, retrieved, and distributed when necessary. According to Ractham and Zhang, in their 2006 article on “Podcasting in Academia,” podcasts represent useful knowledge management artifacts that enable the easy distribution, storage, and sharing of knowledge among academic parties. Podcasting is on-demand. The audience can listen when it wants to. If users avail themselves of podcasts’ syndication features, this technology demands minimal searching effort and is less likely to result in overwhelming “irrelevance” knowledge (Ractham & Zhang, p. 315). Podcasting capitalizes on the way people learn – through storytelling and listening; it makes use of Web 2.0 technologies and a novel way to present knowledge and ideas. It is portable, convenient, sustainable, reusable—overall, an efficient use of resources. Considerations for using podcasts for KM Considering podcasting for knowledge management in organizations is a lot like knowledge management initiatives: there are no hard and fast rules. If you've taken a good look at the organization's mission and goals and decided that podcasting has a place in helping you reach them, here are some additional considerations to keep in mind. What sort of knowledge can we manage? Although good for sharing various types of knowledge, podcasting's strength may be in sharing tacit knowledge. Many media exist for sharing explicit knowledge, but there are few that are useful for sharing tacit knowledge. According to Wright (2001), "[t]acit knowledge is difficult share without face-to-face interaction and dialogue" (p. 2). Podcasting, while not quite either, does encourage the kind of storytelling that would support the dissemination of more complex and value-laden ideas (Clegg & Montgomery, 2008). By providing the context for development and application of knowledge, storytelling can make tacit knowledge much more explicit (Ives, 2004). Storytelling delivered via podcast cannot in and of itself provide a solution for knowledge management—it must be part of an integrated strategy that includes the affordances provided by interactions, documents, records and practices. Because podcasting has a more intimate feel to it, it is particularly effective for sharing encultured knowledge. Hearing the voice of a president or CEO, often in a more intimate and conversational tone, would be likely to humanize the person in that role. This could help to build trust and to have an emotional influence that would positively impact employee engagement (D'Aprix, 2004). Even though podcasting is a relatively rich medium, it is disseminative, not communicative, because it is one-way. When deciding whether to share knowledge via a podcast, consider the needs of the audience carefully (Gillis, 2006, p. 261). According to Welch and Jackson (2007), internal corporate communication should “be underpinned with two-way, symmetrical communication to provide opportunities for dialogue” (p. 187). If, like Marriott International, an organization wishes to share encultured knoweldge, podcasting cannot be the only way it is done. Even Bill Marriott visits his hotels, holds regular teleconferences, and sends e-mail to all his associates. What are the technological considerations? First, podcast production is time consuming. Scripts must be written, edited, then recorded, which could take multiple takes. It is really easy to make a poor podcast, and in the same way that people are inclined to tune out an unpleasant voice, people will likely turn off a poorly produced podcast, especially if the sound quality is annoying or human thinking noises—such as pauses, ums and ahs—are excessive. To offset this, invest in a good microphone, use speaking notes or a full script, and record in a quiet location. Beginner podcasts will take longer. Ignore how much you hate the sound of your own voice. As recording skills increase, there is a reduction in takes, speeding up the production. Podcasts are difficult to search or browse. Listeners must work their way from beginning to end in real time. Pairing a podcast with an on-line forum like a blog makes the medium even richer. Allowing listeners to comment on the on-line forum creates two-way communication. Scripts for podcasts easily become transcripts, which can then be quickly uploaded to an online forum such as a blog, turning an audio format into a searchable transcript. The ease of dissemination or distribution of podcasts is one of the main reasons for their popularity. RSS technology combined with podcast aggregator software such as iTunes enable users to automatically download new podcasts through subscription services. Unfortunately, organizations that wish to use podcasts for knowledge management can only take advantage of free services like iTunes if their content is non-proprietary as there is no way to password protect podcasts, and all podcasts that are syndicated through RSS are in the public domain. This means that any organization that wishes to use podcasts as part of a knowledge management strategy would have to secure and host them somehow. Uploading the podcasts to a secure server or intranet can only protect them from the public as long as they stay there. Once downloaded, they can be shared with anyone. This may be a significant barrier for the adoption of podcasting as a tool for KM in many organizations. What are the considerations for implementation? If you're set on podcasting, here are some further considerations for implementation. Introducing podcasting to an organization reflects a change that—like any change—must be properly managed. To improve the odds of implementation, management should recognize the uncertainty that technology brings with it, cultivate a sense of need for the implementation, and take steps to overcome resistance (Daft, 2007, p. 428). This should be done by educating employees about podcasting and its knowledge management benefits, by ensuring leaders within the organization demonstrate commitment to the use of the technology, and by finding podcast "champions" within the organization. Part of the process will involve giving the intended audience the information and tools they need to subscribe to a podcast, and giving the intended podcasters the information and tools they need to create one. Detailed instructions on how to make and subscribe to podcasts are in the transcripts. Although podcasting is inexpensive, successful implementation will require some resources, including technical knowledge resources or technical support so that those using the technology will be at ease with it. Finally, the organization needs to assess and monitor the use and implications of podcasting; this allows problems and resistance to be addressed early on, and for success stories to spread more easily. That's it for episode two. More detailed information on how-tos associated with podcasts are included in the podcast's transcripts. We hope you've enjoyed this series of podcasts looking at knowledge management. Full transcripts, links, and all citations and references are available at http://mactattack.podbean.com/.

Hello, and welcome to MACTattack, a short series of podcasts about podcasting, and whether it has a future for knowledge management. Your MACTattack hosts are Jennifer Flynn, Nikki Van Dusen, and Wayne Williams. Visit us at http://mactattack.podbean.com. In episode one, we introduce our topic, explain what a podcast is, and look at some organizations that are using podcasting for knowledge management. Introduction Knowledge management is a set of techniques and practices that facilitate the flow of knowledge into and within an organization. Early knowledge management initiatives focused a great deal on technological solutions. In many cases, the resultant information management systems were at worst counter-productive, and at best, simply expensive. As knowledge management efforts progress, organizations have been examining the people and culture and how the work is organized and structured, not just technological solutions. Web 2.0 technologies are enticing for knowledge management on both fronts: they provide powerful alternatives to expensive, proprietary software, and they enhance creativity, information sharing, collaboration and functionality. One of these new technologies is podcasting. Does podcasting have a place in an organization's knowledge management strategy? If so, how can it be of support? In this podcast series, we will look at podcasting to support knowledge management in organizations. In our first podcast, we start by explaining what a podcast is (and what it isn't), then we provide some case examples of how organizations are using podcasting for knowledge management. Then, in our second episode, we build a theoretical background for why podcasting might have a future in knowledge management, and we'll share some considerations about successfully integrating KM podcasting into an organization. What is a podcast? The word "podcast" is a portmanteau of the words “iPod” and “broadcast.” It refers to a series of audio or video digital-media files distributed online by syndicated download to portable media players and personal computers (“Podcast,” 2008). This is what differentiates podcasts from other audio and video media. For example, a podcast differs from a webcast in that the latter streams from the Internet, which requires the user to be connected while playing, and the former has a persistent site that can synchronize to a portable multimedia device, such as an MP3 player (Shim, Shropshire, Park, Harris, & Campbell, 2007). Also, a podcast differs from other MP3 files through the distribution method. Podcasts can be distributed to subscribers through an XML-based format known as RSS, or “really simple syndication.” Users subscribe to their desired media feeds through media aggregator software such as iTunes. When updates appear on subscribed sites, the “podcatcher” software automatically downloads the relevant content in the prescribed media form (Ractham & Zhang, 2006, p. 315). Like other files for use on portable media devices, most podcasts are MP3s. An MP3 is a compressed audio format, making for relatively small file sizes. Apple iPods will also support enhanced podcasts, or MP4s, which have extra features such as pictures and chapters with browsable titles. A third format, which is arguably its own medium, is a video podcast, or "vodcast." This is an M4V file, also playable on an iPod, and, like regular video, captures moving images and sound for playback. People and organizations are podcasting about virtually every topic. Whatever your interest, you only need to browse iTunes to get a taste of the literally millions of podcasts available for downloading and consuming at your convenience. According to a recent Edison Research study, podcasting is on the rise, with podcasts now reaching 18 per cent of the US population ("Podcast Consumer Revealed 2008"). Based on data on sales of portable digital music players and high-speed Internet penetration, researchers predicted that the US podcast audience would climb from 840,000 in 2005 to 56,000,000 by 2010 (Gilbert, 2005). However, more than one business initiative has failed when the only reason was "everyone is doing it." Podcasting for knowledge management is a much narrower application. KM podcasting in practice In order for knowledge management to be effective, the techniques and practices must support overall strategic outcomes (Wright, 2004). According to Wright (2004), "there is no inherent benefit of facilitating a flow of knowledge unless this flow serves the mission and goals of an organization" (p. 4). Several organizations are successfully using podcasts to capture knowledge, whether embrained, encoded, embodied, embedded or encultured (Wright, 2001, after Collins, 1993; Lam, 2000; and Blackler, 1995), in ways that directly serve their mission and goals. IBM: embrained knowledge For example, IBM posted its first podcast in the summer of 2005 with a series aimed at sharing its researchers' views about the evolution of technology (Cowley, 2005). IBM's corporate podcast team also began publishing podcasts internally in an attempt to educate their employees about podcasting specifically, and to encourage them to adopt podcasting for internal communication. Today, IBM has seven available podcast feeds to which a user can subscribe. IBM's KM strategy has focused on management of knowledge assets, expertise location, collaboration, and on-demand learning (Powers, 2006). As Luis Suarez, Social Computing Evangelist at IBM, notes, IBM's KM programs had been focused on the exchange of explicit knowledge, as opposed to a more balanced approach between explicit and tacit knowledge. IBM's use of Web 2.0 technologies, however, encourages people to share information and knowledge—more often and with more people than before (Suarez, 2006). IBM's podcasts are used to disseminate embrained knowledge on topics of specific technology, but also to communicate and reinforce IBM's stated values of trust and innovation. WHO: encoded knowledge Another organization using podcasting for knowledge management is the World Health Organization. Its KM strategy is intended to address the organization's strategic goals in “achieving a sustainable reduction in the health, social and economic burden of communicable diseases“ (WHO strategic plan 2008). The World Health Organization has been producing podcasts since November 2006, delivering speeches by the Director-General that provide health information and health-related news. The KM strategy focuses on national policy makers, WHO programs, and health professionals. The objectives of the strategy lie in three main areas: strengthening country health systems through better knowledge management establishing knowledge management and public health enabling the WHO to become a better learning organization by, among other things, sharing and applying experiential knowledge. [WHO podcasts] WHO's mission is to help bridge the gap between "knowing" and "doing" in global health by "fostering an environment that encourages the creation, sharing, and effective application of knowledge to improve health” (WHO, 2005). Marriott International: encultured knowledge Next, at Marriott International, various types of Web 2.0 media are used to build the brand and promote the corporate culture to all employees, called "associates." Chairman and CEO Bill Marriott, Jr. started "Marriott on the Move," a blog with audio and written entries, to create more transparency within the organization. The knowledge being captured in "Marriott on the Move" is what Blackler (1995) called encultured knowledge—that is, knowledge that deals with relationships and shared understandings. At the IABC 2008 international conference, Marriott explained that he started "Marriott on the Move" to give customers and employees a forum to interact with top leadership. Additionally, Marriott International has a weekly vodcast, called "Marriott Minute," available to all associates. Both the blog and the vodcast, along with a public YouTube channel and other interactive web-based initiatives, reflect the organization's culture and values of caring, openness and innovation (Nicholson, 2008 September-October, p. 18; Marriott International, 2008). University of Alberta International: embodied and embedded knowledge Finally, at the University of Alberta, one of the four commitments in the academic plan is to "build the transformative organization," including improving business processes and employee productivity. One of its departments is helping its employees to do this is by making use of an existing podcast to boost productivity: "The Get-it-done-Guy's Quick and Dirty Tips to Work Less and Do More." In its monthly staff electronic newsletter, University of Alberta International highlights tips from episodes and how they can apply to the unit's work. It encourages staff to listen to the podcasts. The knowledge being shared here is, for the most part, both embodied and embedded knowledge. Examples of productivity skills shared include tips for running more effective meetings, ways to manage employee expectations and tricks for keeping e-mail clutter to a minimum. That's all for this episode. Join us in episode two when we ponder the theory and practice of podcasting for knowledge management.