Podcasts about good comes first

Play Episode Listen Later Dec 13, 2022 3:45

Most business leaders see their job as managing results. Results are important, but they're only half the leaders' job. The other half? Managing respect. Our experience and research lead us to this core truth of business leadership: Employes of all generations desire and deserve a work culture where they are respected and validated for their aligned ideas, efforts, and contributions, every day. When employees experience respect and validation, they bring their best. They proactively solve problems, work cooperatively, and wow customers. They feel a part of something positive and powerful - and they love working for you. So, they stay. When employees are discounted, dismissed, and demeaned, they disengage. They invest little. They spot problems but don't fix them. They do the minimum - and look for ways out of the organization. Many quit and leave. Some quit and stay. Respected employees build your business. Disrespected employees have no compelling reason to do that - so they don't. How can you build a culture of respect in the coming months? Define exactly what you mean by respect - then model it, celebrate it, measure it, and hold everyone accountable for it. A definition alone isn't enough. You must formalize tangible, observable, and measurable behaviors that specify how you want people in your organization to demonstrate respect. Valued behaviors are “I” statements that describe how you want people to treat each other - in every interaction, every day. Here's how one client formalized the valued behaviors that embody respect. 1. I communicate directly with the people involved at every opportunity. 2. I seek and genuinely listen to others' opinions. 3. I come prepared and actively participate in every interaction. 4. I validate each person's talents and contributions within the organization. When you read these valued behaviors, there is no question about how staff must interact to effectively model respect. Nothing is left to individual interpretation. There is no confusion about what “respect” means - it's defined in behavioral terms. To build credibility and confidence, leaders must be role models of these behaviors. By demonstrating these behaviors, validating the demonstration of these behaviors by others, measuring these behaviors, and mentoring those who struggle to embrace these respectful behaviors, leaders Learn more about our proven approach and how to measure values alignment in our Amazon bestselling book, Good Comes FIrst at https://goodcomesfirst.com.

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Culture Leadership Charge, Episode 105, July 2022 - How does your culture rate?

Play Episode Listen Later Jul 10, 2022 3:56

Companies around the globe are short-staffed. Leaders have tried to boost hiring through higher wages and even bonuses, but staffing shortages continue. The problem? Many business leaders want to return to the “old normal” but employees and candidates don't want “old normal.” A new Deloitte study found the top four things Gen-Y and Gen-Z workers want include work/life balance, development opportunities, higher salaries, and a positive culture. Money isn't their primary driver. What must leaders do? They must build and sustain a work culture where employees of all generations are respected and validated for their ideas, efforts, and accomplishments. Let's examine a shining beacon. Radio Flyer is a 100+ year old company famous for their original red wagons. For the last decade, they've been rated as one of the best companies to work for by Glassdoor, Crain's, The Inc. 5000 list, and many others. Glassdoor tracks employee ratings in seven critical categories. Radio Flyer's scores average a 4.9 on a 5-point scale. How did Radio Flyer's senior leaders create their uncompromising culture? Mark Babbitt and I interviewed Chief Wagon Officer Robert Pasin for our 2021 book, Good Comes First. Their efforts followed our culture model. First, they defined their desired culture - with input from all staff. “We did a very intentional culture transformation where we started to articulate our vision, mission, and values,” Pasin explained. “We plastered the cafeteria walls with huge posters,” letting every employee participate by writing their thoughts. “This is when the behaviors we want were articulated,” Pasin said. Second, they aligned all plans, decisions, and actions to their desired culture. Robert said, “You get better at what you measure and become what you celebrate as a team. We started to develop a lot of awards and recognition for people who demonstrated our values.” Third, as the company articulated and celebrated its values and behaviors, Pasin said, “We had to have zero tolerance for bad behavior.” When people behaved in disrespectful ways, they were coached and mentored. If they aligned to desired behaviors, they stayed. If they did not align, they were lovingly set free. Pasin says, “People are so grateful to not have the distractions, the politics, etc., here because we have no tolerance for drama.” That's what it takes to sustain an uncompromising work culture. It requires months of steady modeling, measuring, and mentoring of everyone - by every formal leader. This episode was published on https://DrivingResultsThroughCulture.com on July 10, 2022.

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Leadership and Loyalty - 1/2 Good Comes First: Chris Edmonds and Mark Babbitt

Play Episode Listen Later Jun 15, 2022 26:46

There is No Labor Shortage! Trying to get back to normal is not only foolish, it's ignorant of the pandemic's gravity and psychological impact. The pandemic gave way to the Great Resignation and a massive labor shortage. Values have shifted from to family, but we still have companies to run. So, what can we practically do about it? What if success moving forward means, first and foremost, doing Good? If it's true that Good Comes First, how can Today's Leaders create an uncompromising company culture based on doing Good? Our guests for the next two episodes are Chris Edmonds and Mark Babbitt. They are the coauthors of Good Comes First: How Today's Leaders Create an Uncompromising Company Culture. Chris Edmonds is a sought-after speaker and bestselling author, He is a highly regarded executive consultant, CEO and founder of The Purposeful Culture Group. Chris is the author of 2 bestsellers, The Culture Engine and, most recently, Good Comes First. Chris has been featured in The Wall Street Journal, SmartBrief, People, CNN, Fox31, NBC, and Fast Company. Chris's coauthor is Mark Babbitt. Mark is an Inc. Magazines' Top 100 Leadership Speaker. He's an author, blogger, culture architect, executive coach, and career mentor. Mark serves as president of WorqIQ, CEO, and founder of YouTern. He is an in-demand speaker. In addition to the bestselling, Good Comes First, Mark also co-authored A World Gone Social. Mark writes for Entrepreneur, CEOWORLD, Inc., USA TODAY, Forbes, and many other publications. Website: https://GoodComesFirst.com Mark - https://WorqIQ.com Chris - https://DrivingResultsThroughCulture.com Part1) There is No Labor Shortage! The Respect Issue The Illusion of a Labor Shortage Did COVID Kill the "Hustle Culture" Why 48 Million works quit in 2021 and another 4.2 Million in Jan 2022 Challenge of Old White Men What is "Boomer Male Syndrome"?

Leadership and Loyalty - 2/2 The Practicality and Profit of Putting Good First: Mark Babbitt and Chris Edmonds

Play Episode Listen Later Jun 15, 2022 37:26

The Practicality and Profit of Putting Good First Trying to get back to normal is not only foolish, it's ignorant of the pandemic's gravity and psychological impact. The pandemic gave way to the Great Resignation and a massive labor shortage. Values have shifted from to family, but we still have companies to run. So, what can we practically do about it? What if success moving forward means, first and foremost, doing Good? If it's true that Good Comes First, how can Today's Leaders create an uncompromising company culture based on doing Good? Our guests for the next two episodes are Chris Edmonds and Mark Babbitt. They are the coauthors of Good Comes First: How Today's Leaders Create an Uncompromising Company Culture. Chris Edmonds is a sought-after speaker and bestselling author, He is a highly regarded executive consultant, CEO and founder of The Purposeful Culture Group. Chris is the author of 2 bestsellers, The Culture Engine and, most recently, Good Comes First. Chris has been featured in The Wall Street Journal, SmartBrief, People, CNN, Fox31, NBC, and Fast Company. Chris's coauthor is Mark Babbitt. Mark is an Inc. Magazines' Top 100 Leadership Speaker. He's an author, blogger, culture architect, executive coach, and career mentor. Mark serves as president of WorqIQ, CEO, and founder of YouTern. He is an in-demand speaker. In addition to the bestselling, Good Comes First, Mark also co-authored A World Gone Social. Mark writes for Entrepreneur, CEOWORLD, Inc., USA TODAY, Forbes, and many other publications. Website: https://GoodComesFirst.com Mark - https://WorqIQ.com Chris - https://DrivingResultsThroughCulture.com Part 2) The Practicality and Profit of Putting Good First Good at a practical Tactical level How to collectively define good Why we all need 3-5 values and 3-5 supporting behaviors Performance targets and respect targets Why "Good" is god for business How to grow profits by 30-40% Leadership and Respect Getting the Turds out of the Barrel No More Drama

Leadership and Loyalty - 2/2 The Practicality and Profit of Putting Good First: Mark Babbitt and Chris Edmonds

Play Episode Listen Later Jun 15, 2022 37:26

The Practicality and Profit of Putting Good First Trying to get back to normal is not only foolish, it's ignorant of the pandemic's gravity and psychological impact. The pandemic gave way to the Great Resignation and a massive labor shortage. Values have shifted from to family, but we still have companies to run. So, what can we practically do about it? What if success moving forward means, first and foremost, doing Good? If it's true that Good Comes First, how can Today's Leaders create an uncompromising company culture based on doing Good? Our guests for the next two episodes are Chris Edmonds and Mark Babbitt. They are the coauthors of Good Comes First: How Today's Leaders Create an Uncompromising Company Culture. Chris Edmonds is a sought-after speaker and bestselling author, He is a highly regarded executive consultant, CEO and founder of The Purposeful Culture Group. Chris is the author of 2 bestsellers, The Culture Engine and, most recently, Good Comes First. Chris has been featured in The Wall Street Journal, SmartBrief, People, CNN, Fox31, NBC, and Fast Company. Chris's coauthor is Mark Babbitt. Mark is an Inc. Magazines' Top 100 Leadership Speaker. He's an author, blogger, culture architect, executive coach, and career mentor. Mark serves as president of WorqIQ, CEO, and founder of YouTern. He is an in-demand speaker. In addition to the bestselling, Good Comes First, Mark also co-authored A World Gone Social. Mark writes for Entrepreneur, CEOWORLD, Inc., USA TODAY, Forbes, and many other publications. Website: https://GoodComesFirst.com Mark - https://WorqIQ.com Chris - https://DrivingResultsThroughCulture.com Part 2) The Practicality and Profit of Putting Good First Good at a practical Tactical level How to collectively define good Why we all need 3-5 values and 3-5 supporting behaviors Performance targets and respect targets Why "Good" is god for business How to grow profits by 30-40% Leadership and Respect Getting the Turds out of the Barrel No More Drama

Leadership and Loyalty - 1/2 Good Comes First: Chris Edmonds and Mark Babbitt

Play Episode Listen Later Jun 15, 2022 26:46

There is No Labor Shortage! Trying to get back to normal is not only foolish, it's ignorant of the pandemic's gravity and psychological impact. The pandemic gave way to the Great Resignation and a massive labor shortage. Values have shifted from to family, but we still have companies to run. So, what can we practically do about it? What if success moving forward means, first and foremost, doing Good? If it's true that Good Comes First, how can Today's Leaders create an uncompromising company culture based on doing Good? Our guests for the next two episodes are Chris Edmonds and Mark Babbitt. They are the coauthors of Good Comes First: How Today's Leaders Create an Uncompromising Company Culture. Chris Edmonds is a sought-after speaker and bestselling author, He is a highly regarded executive consultant, CEO and founder of The Purposeful Culture Group. Chris is the author of 2 bestsellers, The Culture Engine and, most recently, Good Comes First. Chris has been featured in The Wall Street Journal, SmartBrief, People, CNN, Fox31, NBC, and Fast Company. Chris's coauthor is Mark Babbitt. Mark is an Inc. Magazines' Top 100 Leadership Speaker. He's an author, blogger, culture architect, executive coach, and career mentor. Mark serves as president of WorqIQ, CEO, and founder of YouTern. He is an in-demand speaker. In addition to the bestselling, Good Comes First, Mark also co-authored A World Gone Social. Mark writes for Entrepreneur, CEOWORLD, Inc., USA TODAY, Forbes, and many other publications. Website: https://GoodComesFirst.com Mark - https://WorqIQ.com Chris - https://DrivingResultsThroughCulture.com Part1) There is No Labor Shortage! The Respect Issue The Illusion of a Labor Shortage Did COVID Kill the "Hustle Culture" Why 48 Million works quit in 2021 and another 4.2 Million in Jan 2022 Challenge of Old White Men What is "Boomer Male Syndrome"?

Culture Leadership Charge, Episode 104 - "No one talks about Bruno."

Play Episode Listen Later Jun 13, 2022 4:20

About that title? We'll get to Bruno in a minute. The foundational principle of our book, Good Comes First, is that today's leaders must make RESPECT as important as RESULTS, every day. My colleague and co-author, Mark Babbitt, and I were keynoting a conference. In our presentation, we share this fundamental model - the Performance-Values Matrix. Once you formalize performance expectations AND values expectations, players categorize themselves into one of four quadrants. The upper right is where you want all players to operate. You want them to exceed performance expectations while demonstrating your positive values. You must recognize and retain folks in that quadrant. The bottom left is not a good place for people to operate. They're missing performance standards and don't model your values. You must give them a chance to align to both. If they do, great. If they don't, they can't stay in your organization. You must lovingly set them free. The bottom right is a slightly better place for people to be. These folks are role models of your positive values - but they're unable to consistently deliver required results. You must guide them to contribution - through training, coaching, or even finding a role where their skills match needed results. If they boost contribution, great. If they don't, they can't stay in your organization. You must lovingly set them free. The upper left brings interesting challenges. Folks in this quadrant deliver the results you want - but they do so while treating others disrespectfully. This brings us back to Bruno. In our keynote, we asked learning partners to discuss the impact of players operating in any quadrant except the upper right. A few minutes into the pairs' conversations, a loud voice said, “Nobody talks about Bruno.” We asked what this woman meant. She described a top salesperson in their company who always beats sales targets - and always bullies those around him. For years staff have complained about Bruno's treatment of others - sexist and racist comments, yelling if he doesn't get his way, etc. Yet, senior leaders don't do anything. They don't want to lose the profits this guy generates. So, nobody talks to Bruno - and nobody talks about Bruno. An uncompromising work culture is built and sustained by positive behaviors modeled and rewarded. An uncompromising culture is destroyed by the demeaning, discounting, and dismissive behaviors tolerated - of anyone, by anyone. For players who operate in the upper left quadrant, you must mentor them to alignment, to deliver needed results while treating others respectfully. If they do, great. If not, you must lovingly set them free. Only then will you sustain a purposeful, positive, productive work culture, every day. This is episode was originally published on https://DrivingResultsThroughCulture.com on June 12, 2022.

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2/2 The Practicality and Profit of Putting Good First: Mark Babbitt and Chris Edmonds

Leadership and Loyalty™

Play Episode Listen Later May 11, 2022 38:30

The Practicality and Profit of Putting Good First Trying to get back to normal is not only foolish, it's ignorant of the pandemic's gravity and psychological impact. The pandemic gave way to the Great Resignation and a massive labor shortage. Values have shifted from to family, but we still have companies to run. So, what can we practically do about it? What if success moving forward means, first and foremost, doing Good? If it's true that Good Comes First, how can Today's Leaders create an uncompromising company culture based on doing Good? Our guests for the next two episodes are Chris Edmonds and Mark Babbitt. They are the coauthors of Good Comes First: How Today's Leaders Create an Uncompromising Company Culture. Chris Edmonds is a sought-after speaker and bestselling author, He is a highly regarded executive consultant, CEO and founder of The Purposeful Culture Group. Chris is the author of 2 bestsellers, The Culture Engine and, most recently, Good Comes First. Chris has been featured in The Wall Street Journal, SmartBrief, People, CNN, Fox31, NBC, and Fast Company. Chris's coauthor is Mark Babbitt. Mark is an Inc. Magazines' Top 100 Leadership Speaker. He's an author, blogger, culture architect, executive coach, and career mentor. Mark serves as president of WorqIQ, CEO, and founder of YouTern. He is an in-demand speaker. In addition to the bestselling, Good Comes First, Mark also co-authored A World Gone Social. Mark writes for Entrepreneur, CEOWORLD, Inc., USA TODAY, Forbes, and many other publications. Website: https://GoodComesFirst.com Mark - https://WorqIQ.com Chris - https://DrivingResultsThroughCulture.com Part 2) The Practicality and Profit of Putting Good First Good at a practical Tactical level How to collectively define good Why we all need 3-5 values and 3-5 supporting behaviors Performance targets and respect targets Why "Good" is god for business How to grow profits by 30-40% Leadership and Respect Getting the Turds out of the Barrel No More Drama Curious to discover how tapping into the Anatomy of Meaning can #actualize your #business, #culture, #Leadership and #tribe DovBaron.com "Those Who Control Meaning for The Tribe, Also Control The Movement of The Tribe" Learn more about your ad choices. Visit megaphone.fm/adchoices

1/2 Good Comes First: Chris Edmonds and Mark Babbitt

Leadership and Loyalty™

Play Episode Listen Later May 8, 2022 27:49

There is No Labor Shortage! Trying to get back to normal is not only foolish, it's ignorant of the pandemic's gravity and psychological impact. The pandemic gave way to the Great Resignation and a massive labor shortage. Values have shifted from to family, but we still have companies to run. So, what can we practically do about it? What if success moving forward means, first and foremost, doing Good? If it's true that Good Comes First, how can Today's Leaders create an uncompromising company culture based on doing Good? Our guests for the next two episodes are Chris Edmonds and Mark Babbitt. They are the coauthors of Good Comes First: How Today's Leaders Create an Uncompromising Company Culture. Chris Edmonds is a sought-after speaker and bestselling author, He is a highly regarded executive consultant, CEO and founder of The Purposeful Culture Group. Chris is the author of 2 bestsellers, The Culture Engine and, most recently, Good Comes First. Chris has been featured in The Wall Street Journal, SmartBrief, People, CNN, Fox31, NBC, and Fast Company. Chris's coauthor is Mark Babbitt. Mark is an Inc. Magazines' Top 100 Leadership Speaker. He's an author, blogger, culture architect, executive coach, and career mentor. Mark serves as president of WorqIQ, CEO, and founder of YouTern. He is an in-demand speaker. In addition to the bestselling, Good Comes First, Mark also co-authored A World Gone Social. Mark writes for Entrepreneur, CEOWORLD, Inc., USA TODAY, Forbes, and many other publications. Website: https://GoodComesFirst.com Mark - https://WorqIQ.com Chris - https://DrivingResultsThroughCulture.com Part1) There is No Labor Shortage! The Respect Issue The Illusion of a Labor Shortage Did COVID Kill the "Hustle Culture" Why 48 Million works quit in 2021 and another 4.2 Million in Jan 2022 Challenge of Old White Men What is "Boomer Male Syndrome"? Curious to discover how tapping into the Anatomy of Meaning can #actualize your #business, #culture, #Leadership, and #tribe DovBaron.com "Those Who Control Meaning for The Tribe, Also Control The Movement of The Tribe" Learn more about your ad choices. Visit megaphone.fm/adchoices

Culture Leadership Charge - Define & Align to Servant Purpose

DECODING AQ - Adaptability Confidence With Ross Thornley

Play Episode Listen Later Apr 12, 2022 3:45

In our new book, Good Comes First, co-author Mark Babbitt and I propose four culture cornerstones that are the foundation of an uncompromising work culture. These cornerstones help align people and practices to your ideal work culture. Our first cornerstone, “Live Our Servant Purpose,” enables leaders, employees, contractors, and even customers to see that your company serves a purpose other than just making money. What is a “servant purpose”? A servant purpose describes how or what your company does and how it improves the quality of life for employees, customers, and the communities served. Essentially, your servant purpose is your company's present-day reason for being—other than making a profit. That higher purpose shifts your organization's primary focus from making money (or making red wagons, circuit boards, or sandwiches—none of which are innately inspiring to employees) to serving others: generating tangible benefit to your customers and your communities. When a leader lives her servant purpose, she doesn't just serve that servant purpose—she also acts daily in service to her people. In a Good Comes First company, a leader must ensure she is not the only leader in the organization modeling its servant purpose. Unfortunately, too many employees experience a crappy boss who is more concerned about compliance and conformity than creative work—a boss who doesn't care about their people (respect), only about their bottom line (results). In today's world of work, this is a significant reason far too many of our workplaces suck (and why many of those 48 million US workers voluntarily left their crappy jobs—and crappy bosses and crappy colleagues—in 2021). Good Comes First companies employ and promote the leaders who are fully capable of embracing the servant purpose—and their people. Moreover, those servant-first leaders genuinely care about personal and professional growth and see each employee, contractor, vendor, and partner as an integral part of that growth. Just as important, these leaders treat any sign of inequality and bias as the cancer they represent in any workplace. And they insist their fellow leaders do the same. Soon, the entire leadership team is focused on not just results but on making people's lives better. That, in turn, inspires your team members to model the servant purpose, as well. This episode was first published in video format on DrivingResultsThroughCulture.com on April 12, 2022. All rights reserved.

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Decoding AQ with Ross Thornley Feat. Mark S. Babbitt - Culture architect, Executive and career coach.

Play Episode Listen Later Mar 29, 2022 54:23

Mark S. Babbitt is Co-author of 'Good Comes First'. Inc. Magazine included him in their “Top 100 Leadership Speakers” list and “Top 50 Leadership Innovators.” In addition, Entrepreneur, Forbes, Inc., The Economist, HBR, and many other major publications have featured Msrk's work and voice.An employee mass exodus is taking place – right in front of our eyes. And it isn't because of a so-called labor shortage. Instead, we have a RESPECT shortage – and we have far too many workplace cultures that suck.Mark guides leaders to create a purposeful, positive, and productive work culture He also helps leaders understand (and then improve) their current level of Workplace Intelligence (WQ) – a metric that helps leaders understand how their teams work best together.- Through coaching and mentoring, Mark empowers professionals, from college graduates to CEOs, to realize their career – and their voice – matters, and I help them get their voice heard.Ross and Mark talk about leaders, soul, workplace, comparing values, foundational principles, purpose, productivity, results, company culture, mindset, entrepreneurship and sub cultures. The pair also discuss large scale layoffs, behaviour, teams, getting referrals, adaptability, epiphanies, vulnerability, guilt stifling creativity, destructive behaviours, tolerating, company values and productivity.Timecodes:02:03 The title of Mark's book 'Good Comes First'05:40 Defining the word 'Good'09:32 Adapting bad work cultures we are unaware of15:42 Working in a bad environment22:33 Challenges and dealing with forced unemployment26:01 The (WQ) metric - Workplace Intelligence 32:14 Guiding people through feeling vulnerable40:03 Tips for leaders to understand cultural architecture47:31 Hybrid opportunities for our company cultures51:51 The last time Mark did something for the first timeConnect with Mark:LinkedInTwitterWebsiteConnect with Ross:WebsiteLinkedInMoonshot Innovation

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AB 391: Good Comes First with Chris Edmonds and Mark Babbitt

All Business with Jeffrey Hayzlett

Play Episode Listen Later Mar 22, 2022 28:48

There's a "quiet revolution" happening in businesses of all sizes according to today's guests. Employees now realize they have a voice and aren't satisfied with "classic industrialized working environments." But what do employees want? A company that does good, according to Mark Babbitt and Chris Edmonds. They recently co-authored the book, "Good Comes First: How Today's Leaders Create an Uncompromising Company Culture that Doesn't Suck." Mark and Chris say company culture was mostly ignored by past generations, but it's important to millennials and Gen Z. If bosses don't create a culture employees value, younger workers will leave, and not think twice about it. They add, younger workers' behavior is making an impression with other workers, who are more willing to leave bad culture as well. So, how do you build a good culture? Chris and Mark have some ideas. You'll have to listen to this episode and find out. Buy "Good Comes First": https://goodcomesfirst.com/ Join the C-Suite Network: https://c-suitenetwork.com/executive-membership Learn more about your ad choices. Visit megaphone.fm/adchoices

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Good Comes First with @MarkSBabbitt

Humanly Possible

Play Episode Listen Later Mar 22, 2022 32:28

Mark S. Babbitt is a speaker, author, blogger, culture architect, executive coach, and career mentor. He serves as President of WorqIQ and CEO and Founder of YouTern. His new book, written with S. Chris Edmonds, is titled Good Comes First: How Today's Leaders Create an Uncompromising Company Culture That Doesn't Suck.Finding himself a single father of four overnight, learn how Mark became a good father, successful entrepreneur, and discovered his purpose to make the workplace a better place.In This Episode:A life lesson learned from being raised in a small townCoaching baseball for 35 years: fostering family and creating a cultureSense of urgency vs. sense of outrageFinding himself a single father of fourRealizing he could be a good father AND an entrepreneurLeaving Silicon Valley and moving to the mountainsSetting a precedent to be a family-oriented businessFulfilling his purpose to make the workplace a better placeThe writing and titling of “Good Comes First”

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Creating Culture that Doesn't Suck – Good Comes First

Engineering Culture by InfoQ

Play Episode Listen Later Mar 18, 2022 35:21

In this podcast Shane Hastie, Lead Editor for Culture & Methods, spoke to Chris Edmonds and Mark Babbitt about how leaders need to focus on creating a purposeful, positive, and productive work environment for their employees, customers, and stakeholders. Read a transcript of this interview: https://bit.ly/3Ipdz5j Subscribe to our newsletters: - The InfoQ weekly newsletter: https://bit.ly/24x3IVq - The Software Architects' Newsletter [monthly]: https://www.infoq.com/software-architects-newsletter/ Upcoming Events: QCon London: https://qconlondon.com/ - April 4-6, 2022 - March 26-31, 2023 QCon Plus online: https://plus.qconferences.com/ - May 10-20, 2022 - Nov 29 - Dec 9, 2022 QCon San Francisco: https://qconsf.com/ - Oct 24-28, 2022 - Oct 2-6, 2023 InfoQ Live: https://live.infoq.com/ - June 21, 2022 - July 19, 2022 - August 23, 2022 Follow InfoQ: - Twitter: https://twitter.com/InfoQ - LinkedIn: https:// www.linkedin.com/company/infoq - Facebook: https://bit.ly/2jmlyG8 - Instagram: https://www.instagram.com/infoqdotcom/ - Youtube: https://www.youtube.com/infoq

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Culture Leadership Charge - Preconceived Notions May Steer You Wrong

chris edmonds mark babbitt good comes first

Play Episode Listen Later Mar 15, 2022 3:34

Business leaders today have a lot on their minds – and on their plates. They juggle hiring challenges. Mask mandates. Retaining talented players. Vaccine guidelines. Supply chain issues. Generating revenue. All these tasks are demanding, requiring attention and intention every minute. Yes, these are important considerations in today's business environment. However, they are not the ONLY important considerations. Leaders may have a preconceived notion about these considerations: “This is my sole job: managing results.” When leaders are immersed in tasks like these, they may ignore reports that things aren't going well in their work culture. If leaders learn about bosses behaving badly, most don't want to deal with it. Another preconceived notion takes over: a perception that “managing results is more important” or “it can't be that bad” or “HR will handle it.” Such preconceived notions are deeply flawed. The reality is that there is NOTHING more important for leaders to pay attention to than disrespect in their workplace. Here are two recent examples where preconceived notions may have contributed to bad boss behavior was enabled. Eric Lander, the top White House scientist, resigned on February 14 after a months-long investigation found he regularly bullied subordinates – particularly women and people of color. It's good that Lander resigned. What is not good is how long it took to address his toxic behavior. Complaints were filed last year – yet Lander's was not challenged to treat people respectfully. It is likely a preconceived notion that “Eric is rough around the edges” allowed him to stay in his role. California State University chancellor Joseph Castro resigned on February 17 after an investigation found he mishandled years of sexual harassment, bullying, and retaliation complaints against a senior administrator while Castro was president of CSU Fresno. Castro hired this administrator. A preconceived notion that “Frank means no harm” would explain Castro's lack of interest in addressing the problem. Don't let preconceived notions dissuade you from engaging willingly in workplace issues that arise. Results are certainly important – and they're exactly HALF the leader's job. The other half? Ensuring everyone is treated with respect, every day. This is episode 101 of my Culture Leadership Charge video series. In these concise videos, I share proven practices for building and sustaining a purposeful, positive, productive culture – where good comes first. You'll find my Culture Leadership Charge and Good Comes First episodes and more on my YouTube, iTunes, and Amazon Podcast channels. If you like what you learn, please subscribe. Have you responded to this month's culture leadership poll? Add your ratings to two questions. It'll take less than a minute. Once you vote, click “results” to see the responses from around the globe.

Ep 178 – Good Comes First

Rob Anspach's E-Heroes

Play Episode Listen Later Mar 9, 2022 31:03

Rob Anspach interviews Mark Babbitt and Chris Edmonds about their new book Good Comes First which centers around the concept of creating positive work cultures and better leaders. The post Ep 178 – Good Comes First first appeared on Rob Anspach's E-Heroes.

Episode 752 – How To Avoid A Great Resignation At Your Company with Mark Babbitt & S. Chris Edmonds

The Bacon Podcast with Brian Basilico | CURE Your Sales & Marketing with Ideas That Make It SIZZLE!

Play Episode Listen Later Feb 9, 2022 26:34

Mark S. Babbitt is President of WorqIQ, a community and change management consultancy that helps organizations understand leadership's impact on culture and the company's collective level of Workplace Intelligence (WQ). Mark is also CEO and Founder of YouTern. This career-focused community enables college students, recent graduates, and young professionals to find their first or next internship or job with the right organizational culture for them. Mark co-authored A World Gone Social: How Companies Must Adapt to Survive and is co-author of the upcoming (September 28, 2021 | Matt Holt and BenBella Books) Good Comes First: How Today's Leaders Create an Uncompromising Company Culture That Doesn't Suck. Followers also find Mark's advice in Entrepreneur, Inc., Forbes, and many other publications. An in-demand speaker, Mark was named one of Inc. Magazines' Top 100 Leadership Speakers. S. Chris Edmonds helps leaders create and sustain purposeful, positive, productive work cultures. He is a speaker, author, and executive consultant who is the founder of The Purposeful Culture Group. He's one of Inc. Magazine's 100 Top Leadership Speakers and was a featured presenter at South by Southwest 2015. Chris is the author of the Amazon best seller The Culture Engine and is co-author of the upcoming title, Good Comes First. Chris' blog, podcasts, and videos are at DrivingResultsThroughCulture.com. Chris' short, rich Culture Leadership Charge video episodes can be found on YouTube. Learn more about Mark & Chris and their Book - Click Here

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EP 004: Task 04 -"Heal Your Heart" with Chris Edmonds and Mark Babbit

Beyond Your Limits

Play Episode Listen Later Jan 31, 2022 53:56

Today's Task is Heal Your Heart. Genuine hear is present in the greatest warriors - the ones we would follow to hell and back. Leadership is giving a damn about your family and it's about giving a damn about yourself. This episode's guests, Mark Babbit and Chris Edmonds, are the authors of Good Comes First. The foundation principle of “Leaders must equally value respect and results” says that if you are only focused on results, you are only doing exactly half of your job. If employees of all generations are treated with respect and validation for their ideas, efforts and contributions every day. The great leader understands that it is about pulling the best out of people. Listen in as Rob, Chris and Mark outline the concepts of evolving out of a system that isn't working in today's world. Rob can be reached at Rob@impactactual.com

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455: “Good comes first” author chat: Mark S. Babbitt

Christoph Trappe: Business Storytelling Podcast

Play Episode Listen Later Jan 29, 2022 28:03

Let's talk about creating better cultures at work. Mark joins me to discuss his latest book on the topic. Join us and grab the book here: https://amzn.to/3EtCpzo --- Send in a voice message: https://anchor.fm/ctrappe/message Support this podcast: https://anchor.fm/ctrappe/support

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Culture Leadership Charge - Learning from a Chiropractor

Win Make Give with Ben Kinney

Play Episode Listen Later Jan 15, 2022 3:34

I'm old. Over the years, back and neck pain caused me to hold my neck & shoulders & back very tightly – so moving wouldn't hurt. Those tight muscles learned to be inflexible and immovable – so I wouldn't hurt. Muscles are incredibly powerful. If they learn to be inflexible and immovable, they act like bones – firm and solid. That firmness causes muscles to adhere to other muscles (for greater inflexibility) which compresses nerves. The result was a pinched nerve in my neck. Two surgeries in the last two years helped reduce the pain but my hands still didn't work right. My neurosurgeon said to find a good chiropractor. I found Dr. Eric. He's been working on getting my neck and shoulder and back muscles to let go. He's working to release those adhesions for greater strength and flexibility. His efforts have made my hands work better! The thing is – he couldn't fix my muscles in one visit. It's taken 27 weekly visits so far – and we're not done yet. So, Dr. Eric makes changes a little at a time. He's releasing muscles and retraining muscles. Slowly, the muscles learn to trust the “new normal,” working together rather than binding together. Changing the nature of a work culture requires the same approach. Just as muscles can become inflexible, organizations can become inflexible. Systems that made sense in the '70s may not serve well today. Policies and procedures drafted decades ago may not enable the nimbleness needed to wow your customers now. Leadership beliefs that are embedded in the autocratic, command-and-control Industrial Age do not inspire employees of any generation. Many of our organizations – and our leaders – are stuck . . . immovable and inflexible. Just like Dr. Eric, leaders must work steadily and slowly to break down lousy structures and practices and build up respectful and validating practices. Some leaders might start with modifying policies and practices that pit people against each other. Others might begin mentoring leaders who rely on bullying to “inspire” results. Don't wait. Begin the subtle refinements that will build clarity, commitment, and cohesion across your organization to sustain a work culture where respect is as important as results. This is episode one hundred of my Culture Leadership Charge series. In them, I share proven practices for building and sustaining a purposeful, positive, productive culture – where good comes first. You'll find my Culture Leadership Charge and Good Comes First episodes and more on DrivingResultsThroughCulture.com and on my YouTube, iTunes, and Amazon Podcast channels. If you like what you learn, please subscribe. Have you responded to this month's culture leadership poll? Add your ratings to two questions. It'll take less than a minute. Once you vote, click “results” to see the responses from around the globe.

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Good Comes First Part 2 - Interview with Mark Babbitt

Play Episode Listen Later Dec 31, 2021 40:07

Listen as Co-author of Good Comes First, Mark Babbitt sits with the Win Make Give team and shares his thoughts on creating a great culture in your organization, from home to the office. Hear his different thoughts and ideas on building company culture. Get the book Good Comes First: https://goodcomesfirst.com/ ---------- Be sure to leave a rating, review, subscribe and join our Facebook group at www.facebook.com/groups/winmakegive Part of the Win Make Give Podcast

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Good Comes First Part 1 - Interview with Chris Edmonds

Win Make Give with Ben Kinney

Play Episode Listen Later Dec 27, 2021 41:09

Co-author of Good Comes First, Chris Edmonds joins Bob and Chad to talk about what makes a culture great in an organization. Find out the areas that most companies fail at and how you can take these lessons from the boardroom to the living room. ---------- Join our Facebook group at www.facebvook.com/groups/winmakegive Part of the Win Make Give Podcast Network

chris edmonds good comes first

Culture Leadership Charge - Leaders, Here's Your 2022 Call to Action

Inspirational Leadership with Kristen Harcourt

Play Episode Listen Later Dec 18, 2021 3:23

I'm reflecting on an anniversary this month. Twenty-eight years ago this month I had a heart attack. It was not how I planned to spend the day. Thanks to exceptional health professionals, dedicated family, and the grace of God, I survived. Like many others who have experienced a significant health issue, my heart attack caused me to reflect on my life. I knew my job at the time was not a great fit for me. I was not using my talents to proactively serve others. So, I left that role and started on the culture educator and consultant path. I am grateful to help leaders build and sustain workplaces where everyone is respected and validated for their ideas, efforts, and contributions every day. I pray you never have a myocardial infarction. Maybe my story can inspire reflection and action in the coming months. The world is going through a “heart attack” today. The pandemic has caused employees to reflect – and many have come to the conclusion that their workplaces are not healthy. So, they resign. Since April, more than 24 million US workers have voluntarily quit their jobs. Of those employees who have remained at work, a new global McKinsey study found that 40% of employees are likely to quit in the next three to six months. These numbers tell a sorrowful tale: our workplaces suck. Why? Because leaders don't make respect as important as results. When leaders tolerate bad behavior — bullying, harassment, and worse — that's what they'll get across their work culture. If they define good behavior — respect, validation, and more — and hold everyone accountable for that good behavior, that's what they'll get across their work culture. The reality is leaders build a healthy work culture upon the constructive behaviors rewarded. They destroy a healthy work culture based on the deconstructive behaviors tolerated. Don't wait. Don't let your organization be another statistic in the tsunami of resignations in 2022. There is a proven pathway to creating an uncompromising work culture where respect drives results. Learn more at GoodComesFirst.com. This is episode ninety-nine of my Culture Leadership Charge series. In these concise recordings, I share the best practices for creating and sustaining a purposeful, positive, productive culture – where good comes first. You'll find my Culture Leadership Charge and Good Comes First episodes and more on my YouTube, iTunes, and Amazon Podcast channels. If you like what you learn, please subscribe. Have you responded to this month's culture leadership poll? Add your ratings to two questions. It'll take less than a minute. Once you vote, click “results” to see the responses from around the globe.

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Kickstarting a Culture Revolution with S. Chris Edmonds & Mark S. Babbitt

Play Episode Listen Later Dec 13, 2021 47:42

For this week's Inspirational Leadership Podcast I spoke with S. Chris Edmonds & Mark S. Babbitt. S. Chris Edmonds is a speaker, author, and executive consultant who helps senior leaders create and sustain purposeful, positive, productive work cultures. After leading successful teams for 15 years, Edmonds started his company, The Purposeful Culture Group, in 1990. Over the years, he has worked for clients in industries including automotive, banking and financial services, government, hospitality, insurance, manufacturing, non-profit, retail, sales, pharmaceutical, software, and technology and has been named a “Top 100 Leadership Speaker” by Inc. Magazine. Mark S. Babbitt is the President of WorqIQ, a consultancy focused on improving leadership and developing Workplace Intelligence (WQ), and is also the Founder and CEO of YouTern, a community focused on helping young careerists get their first or next internship or job. A recovering Silicon Valley engineer, he has worked with many high-tech clients and start-ups and consulted with many healthcare and non-profit organizations. Babbitt has been named a “Top 100 Leadership Speaker” by Inc. Magazine and has contributed to Harvard Business Review, Entrepreneur, Forbes, and more. For decades, businesses have exhausted billions of dollars attempting to enhance company culture. They spend countless hours developing strategies to increase employee engagement, decrease burnout, increase retention, and improve productivity. And yet, most workplaces still suck. Good Comes First provides the insight and direction needed to make change happen for people who want to kickstart a culture revolution within their organization and see immediate and lasting change.

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Creating A Company Culture That Doesn't Suck

The Business Communicators

Play Episode Listen Later Nov 22, 2021 55:38

For decades, businesses have exhausted billions of dollars and spent countless hours developing strategies to increase employee engagement, decrease burnout, and improve productivity. And yet, most workplaces still—to put it bluntly—suck. The reason? The corporate world has always been driven primarily by results, so leaders are not hard-pressed to actually change their ways. S. Chris Edmonds and Mark S. Babbitt, co-authors of Good Comes First, join The Business Communicators for a conversation on why for today's blended workforce and future generations, this old-school corporate approach of profit and productivity above all else is no longer acceptable. Nor should it be, especially as organizations frame their return-to-work strategies with the intention of bringing their likely-reluctant workforce back into the office. Music Credit: Smoke (with Lostboycrow) – Feather KEY LINKS FOR THE WEEK

355 - Facing Up to the Respect Shortage - Monday Mentoring

Play Episode Listen Later Nov 21, 2021 3:38

Welcome to Monday Mentoring on the Today's Leader Podcast, Building Tomorrows Best Leaders Today. In episode 354 I had the pleasure to share the insights from the authors of Good Comes First. Mark Babbit and Chris Edmonds and the episode have been well received.One of the key concepts that they spoke to was a simple truth in their eyes. We do not face a workforce shortage, we face a respect shortage. An interesting observation, we face a respect shortage. Listen to the episode here: https://todaysleader.com.au/354-good-comes-first-chris-edmonds-and-mark-babbit/If you are looking to build better leadership skills, check out The Todays Leader website at todaysleader.com.auWe are driving a leadership revolution and BUILDING TOMORROW'S BEST LEADERS, TODAY!Today's Leader is a collective, The mindset to make a difference and the ability to create an impact.Think & Grow Business Hosts our Today's Leader Masterminds. TAGB where we focus on personal, professional, and business growth. Book your free 30-minute discovery call at https://thinkandgrowbusiness.com.au/book-your-free-discovery-call/You are standing Stronger, Braver, and Wiser. Don't forget the golden rule – Don t be an A-HoleCheck Out our Top 10 Leadership Podcasts: https://todaysleader.com.au/the-best-leadership-podcasts-for-2021/Our Online Leadership Academy is now open https://www.thecoachcurlacademy.com/

355 - Facing Up to the Respect Shortage - Monday Mentoring

success culture business leadership management leader respect reflection stronger mentoring results shortage wiser leadership podcast braver facing up chris edmonds auwe good comes first

Play Episode Listen Later Nov 21, 2021 3:38

Welcome to Monday Mentoring on the Today's Leader Podcast, Building Tomorrows Best Leaders Today. In episode 354 I had the pleasure to share the insights from the authors of Good Comes First. Mark Babbit and Chris Edmonds and the episode have been well received.One of the key concepts that they spoke to was a simple truth in their eyes. We do not face a workforce shortage, we face a respect shortage. An interesting observation, we face a respect shortage. Listen to the episode here: https://todaysleader.com.au/354-good-comes-first-chris-edmonds-and-mark-babbit/If you are looking to build better leadership skills, check out The Todays Leader website at todaysleader.com.auWe are driving a leadership revolution and BUILDING TOMORROW'S BEST LEADERS, TODAY!Today's Leader is a collective, The mindset to make a difference and the ability to create an impact.Think & Grow Business Hosts our Today's Leader Masterminds. TAGB where we focus on personal, professional, and business growth. Book your free 30-minute discovery call at https://thinkandgrowbusiness.com.au/book-your-free-discovery-call/You are standing Stronger, Braver, and Wiser. Don't forget the golden rule – Don t be an A-HoleCheck Out our Top 10 Leadership Podcasts: https://todaysleader.com.au/the-best-leadership-podcasts-for-2021/Our Online Leadership Academy is now open https://www.thecoachcurlacademy.com/

Ep. 70: Good Comes First with Mark S. Babbitt

Play Episode Listen Later Nov 19, 2021 68:10

This week on The Op-Ed Page with Elisa Camahort Page: Available anywhere you listen to podcasts, so please share, subscribe, rate and review!! 1. Mark S. Babbitt, co-author of Good Comes First The Good Comes First web site: https://goodcomesfirst.com 2. Travel 3M Mask: https://www.3m.com/3M/en_US/p/d/v101146024/ Getting back to normal is only possible until you test positive by Alexis Madrigal for the Atlantic: https://www.theatlantic.com/health/archive/2021/11/the-worlds-only-normal-until-you-test-positive/620653/ 3. Quick takes: “Clowning around about abortion”: Last week's newsletter on Cecily Strong's amazing SNL piece about abortion https://elisacp.substack.com/p/clowning-around-about-abortion Latest byline for The Rosie Report: Fractional, but fully invested, team members: https://therosiereport.com/fractional-but-fully-invested-team-members/ Latest piece I edited for The Rosie Report: Stop trying to make an Oreo moment happen by Candice Braithwaite: https://therosiereport.com/stop-trying-to-make-your-oreo-moment-happen/ Rachel Maddow on why Democrats shouldn't freak out about Virginia: https://podcasts.apple.com/us/podcast/the-rachel-maddow-show/id294055449?i=1000540699315 Hello Future and its #DreamMaker initiative: https://www.hellofuture.io Shows mentioned: Call the Midwife Season 10 on PBS Shang Chi and the Legend of the Ten Rings on Disney+ Where to find me: My website: https://elisacp.com Sign up for my new newsletter, This Week-ish with Elisa Camahort Page: https://elisacp.substack.com New Calendly: schedule a session with me!: https://calendly.com/elisacp Thanks to Ryan Cristopher for my podcast music: https://music.apple.com/us/artist/ryan-cristopher/1479898729 Road Map for Revolutionaries by me, Carolyn Gerin and Jamia Wilson: https://roadmapforrevolutionaries.com Social media handles: Twitter: @ElisaC @OpEdPagePodcast Insta: @ElisaCP TikTok: @ElisaCP Please share, subscribe, rate and review!

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354 - Good Comes First Chris Edmonds and Mark Babbit

culture business leadership career management leader respect values hole stronger cultures checkout wiser braver babbit chris edmonds first chris good comes first

Play Episode Listen Later Nov 17, 2021 48:47

Welcome to Episode 354 of The Today's Leader Podcast, Building Tomorrows Best Leaders, today. One of the continuing challenges leaders face is the development and sustainability of a performance-oriented culture and this is where this week's guests come in. Mark Babbit and Chris Edmonds, co-authors of the best-seller, "Good Comes First" a book that is filled with acombined 60 years of experience and took three years to write. In Good Comes First, Chris and Mark go beyond theoretical advice, using their extensive contemporary experience to present proven strategies for creating purposeful, positive, and productive work cultures. Cultures where good comes first for employees, customers, leaders, and stakeholders—and where improved business outcomes quickly follow.Tune in and hear some real leadership gold, especially about how we face a respect shortage, not an employee shortage in the workplace, how you can make your values measurable. This episode is most definitely one to like and share, especially if you want to be an employer of choice and differentiate yourself from your competitors.Contact Chris and Mark and purchase "Good Comes First" from their websitehttps://goodcomesfirst.com/If you are looking to build better leadership skills, check out The Todays Leader website at todaysleader.com.auWe are driving a leadership revolution and BUILDING TOMORROW'S BEST LEADERS, TODAY!Today's Leader is a collective, The mindset to make a difference and the ability to create an impact.Think & Grow Business Hosts our Today's Leader Masterminds. TAGB where we focus on personal, professional, and business growth. Book your free 30-minute discovery call at https://thinkandgrowbusiness.com.au/book-your-free-discovery-call/You are standing Stronger, Braver, and Wiser. Don't forget the golden rule – Don t be an A-HoleCheck Out our Top 10 Leadership Podcasts: https://todaysleader.com.au/the-best-leadership-podcasts-for-2021/Our Online Leadership Academy is now open https://www.thecoachcurlacademy.com/

354 - Good Comes First Chris Edmonds and Mark Babbit

culture business leadership career management leader respect values stronger cultures wiser braver babbit chris edmonds auwe first chris good comes first

Play Episode Listen Later Nov 17, 2021 48:47

Welcome to Episode 354 of The Today's Leader Podcast, Building Tomorrows Best Leaders, today. One of the continuing challenges leaders face is the development and sustainability of a performance-oriented culture and this is where this week's guests come in. Mark Babbit and Chris Edmonds, co-authors of the best-seller, "Good Comes First" a book that is filled with acombined 60 years of experience and took three years to write. In Good Comes First, Chris and Mark go beyond theoretical advice, using their extensive contemporary experience to present proven strategies for creating purposeful, positive, and productive work cultures. Cultures where good comes first for employees, customers, leaders, and stakeholders—and where improved business outcomes quickly follow.Tune in and hear some real leadership gold, especially about how we face a respect shortage, not an employee shortage in the workplace, how you can make your values measurable. This episode is most definitely one to like and share, especially if you want to be an employer of choice and differentiate yourself from your competitors.Contact Chris and Mark and purchase "Good Comes First" from their websitehttps://goodcomesfirst.com/If you are looking to build better leadership skills, check out The Todays Leader website at todaysleader.com.auWe are driving a leadership revolution and BUILDING TOMORROW'S BEST LEADERS, TODAY!Today's Leader is a collective, The mindset to make a difference and the ability to create an impact.Think & Grow Business Hosts our Today's Leader Masterminds. TAGB where we focus on personal, professional, and business growth. Book your free 30-minute discovery call at https://thinkandgrowbusiness.com.au/book-your-free-discovery-call/You are standing Stronger, Braver, and Wiser. Don't forget the golden rule – Don t be an A-HoleCheck Out our Top 10 Leadership Podcasts: https://todaysleader.com.au/the-best-leadership-podcasts-for-2021/Our Online Leadership Academy is now open https://www.thecoachcurlacademy.com/

Culture Leadership Charge - Hiring Issues? Do these 3 things to boost retention.

employees co authors bms mark babbitt good comes first

Play Episode Listen Later Nov 12, 2021 3:45

If you're trying to hire staff right now, you're not having fun. The US Federal Reserve Bank in September estimated that the average time required to fill an open job rose from 20 days to 50 days over the previous four months. And a new global McKinsey study found that 40% of respondents are somewhat likely to quit in the next three to six months. 18% of those said their intentions to quit ranged from likely to almost certain. This study also revealed why so many employees are ready to walk out your door. The three driving factors were 1) employees didn't feel valued by their organization (54% said this), 2) employees didn't feel valued by their managers (stated by 52%), and 3) employees didn't feel a sense of belonging at work (stated by 51%). The pandemic has changed what people expect of their workplaces, colleagues, and bosses. Leaders don't know how to meet those changing expectations. Leaders want to go back to “the way it was” because that's the only way they know how to manage. Employees have learned they have a voice and they have a choice. How can business leaders change their mindset and change their work cultures? By making respect as important as results. In our new book, Good Comes First, co-author Mark Babbitt and I outline a proven approach that boosts engagement, service, and results and profits within 18 months of implementing our change process. The process requires three things of leaders and team members. First, it requires partnership. Leaders must invite team members to co-create an uncompromising work culture that treats everyone with respect in every interaction. By defining the behaviors required for respect and validation, leaders and team members can co-create an uncompromising culture. Second, it requires role modeling. Leaders must be proactive champions of the new behaviors – modeling them, celebrating them, measuring them, coaching them, and mentoring others to embrace those behaviors. Third, it requires accountability. Leaders must recognize and validate team members' ideas, efforts, and contributions while re-directing behaviors that discount, demean, or dismiss people or efforts. Leaders can no longer tolerate disrespectful treatment by anyone. Change is not easy – but “staying the old course” is not an option. Not today. Move forward, together with team members, to sustain a purposeful, positive, productive work culture. This is episode ninety-eight of my Culture Leadership Charge video series. In these concise videos, I share the best practices for creating and sustaining a purposeful, positive, productive culture – where good comes first. You'll find my Culture Leadership Charge episodes, Good Comes First interviews, and more on my YouTube, iTunes, and Amazon Podcast channels. If you like what you learn, please subscribe. Have you responded to this month's culture leadership poll? Add your ratings to two questions. It'll take less than a minute. Once you vote, click “results” to see the responses from around the globe. Learn more at DrivingResultsThroughCulture.com.

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Ep627: Mark Babbitt | President, WordIQ, Co-Author, Good Comes First

20 Minute Leaders

Play Episode Listen Later Nov 6, 2021 21:49

Employees of all generations desire—and deserve—workplaces where they feel respected and are validated for their ideas, efforts, and contributions, every day. As we're witnessing right now, when a company culture falls short of those expectations, top talent is cutting the lifeline that has tethered them to their old employers and old, autocratic leaders (often afflicted with what we call Boomer Male Syndrome or BMS). In record numbers, good people are leaving bad companies—or at least bad company cultures. To retain and attract top talent, today's leaders must now work with all stakeholders (not just shareholders) to co-create an uncompromising company culture where employees can expect respect while helping drive results. In other words, they must ensure good comes first.

Ep626: Chris Edmonds | President, CEO, and Founder, The Purposeful Culture Group, Co-Author, Good Comes First

20 Minute Leaders

Play Episode Listen Later Nov 5, 2021 23:13

For decades, talented people have tolerated old-school leaders who put results before respect, toxic company cultures, and workplaces that suck. But those days are over, and if leaders want to attract and retain the best employees—while improving productivity, customer service, employee satisfaction, and profits—it's time for them to create work cultures where good comes first.The problem is that because the corporate world has too often been driven primarily by results, we seldom ask leaders to change their work cultures. Even if we did, most leaders don't have the know-how. This book provides the actionable inspiration and practical direction needed to make that change happen.In Good Comes First, Chris and his co-author Mark S. Babbitt present proven strategies that help senior leaders define, align, and refine a purposeful, positive, and productive work cultures - cultures where good comes first for employees, customers, leaders, and stakeholders—and where improved business outcomes quickly follow."

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Ep. 69: How to survive political dialogue beyond your bubble with Dr Tania Israel

Play Episode Listen Later Nov 4, 2021 66:00

This week on The Op-Ed Page with Elisa Camahort Page: Available anywhere you listen to podcasts, so please share, subscribe, rate and review!! 1. Meet Dr Tania Israel, UCSB professor and author of Beyond the Bubble Dr Tania Israel's website: http://taniaisrael.com Beyond the Bubble book: https://taniaisrael.com/beyond-your-bubble/ Workflow to achieve constructive dialogue: https://taniaisrael.com/dialogue-flowchart/ 2. The 11/02/21 elections Useful thread to help us all take a breath: https://twitter.com/joshtpm/status/1456029838721142786?s=21 Percentage of American adults with college degree: https://www.forbes.com/sites/michaeltnietzel/2021/02/22/new-from-us-census-bureau-number-of-americans-with-a-bachelors-degree-continues-to-grow/ 3. Quick takes: Charlie Jane Anders: Pop Culture Lied to Us: Shared Dangers Don't Always Bring Us Together: https://buttondown.email/charliejane/archive/pop-culture-lied-to-us-shared-dangers-dont-always/ Jill Filipovic: Free Female Labor is the Plan: https://jill.substack.com/p/free-female-labor-is-the-plan The Daily podcast: Why do so many traffic stops go wrong? https://www.nytimes.com/2021/11/01/podcasts/the-daily/police-killings-traffic-stops.html Number of police officers killed on duty last year (spoiler alert: 59) https://www.fbi.gov/contact-us/field-offices/dallas/news/press-releases/fbi-releases-statistics-for-law-enforcement-officers-assaulted-and-killed-in-the-line-of-duty Profile of me and my arts background in Adventures in Syncopation: https://www.adventuresinsyncopation.com/post/perfect-pitch-elisa-camahort-page “The unbearable whiteness of Dune.”: Last week's newsletter on how the new movie Dune could have been reimagined to include the possibility that in the future not only white people make it to the ruling class.: https://elisacp.substack.com/p/the-unbearable-whiteness-of-dune Latest piece I've edited for The Rosie Report: A layered workforce of one by Elke Govertsen: https://therosiereport.com/a-layered-workforce-of-one/ My course on “Storytelling That Sticks…and Sells”: https://genconnectu.com/course/storytelling-that-sells-elisa-camahort-page/ Recording of my 10/28/21 livestream with genConnectU about my course and more: https://vimeo.com/640368745 Shows mentioned: Downtown Abbey on Netflix The Babysitter's Club on Netflix Coming up soon in new episodes: Mark B Babbit, co-author of Good Comes First: https://goodcomesfirst.com/ Where to find me: My website: https://elisacp.com Sign up for my new newsletter, This Week-ish with Elisa Camahort Page: https://elisacp.substack.com New Calendly: schedule a session with me!: https://calendly.com/elisacp Thanks to Ryan Cristopher for my podcast music: https://music.apple.com/us/artist/ryan-cristopher/1479898729 Road Map for Revolutionaries by me, Carolyn Gerin and Jamia Wilson: https://roadmapforrevolutionaries.com Social media handles: Twitter: @ElisaC @OpEdPagePodcast Insta: @ElisaCP TikTok: @ElisaCP Please share, subscribe, rate and review!

Good Comes First With Co-Authors Mark Babbitt, and Chris Edmonds, and Host Richard Levick of LEVICK, On Building Effective Work Cultures

In House Warrior

Play Episode Listen Later Oct 25, 2021 58:55

Good Comes First: Mark Babbitt, President of WordIQ and Chris Edmonds, founder and CEO of the Purposeful Culture Group and authors of Good Comes First speak with host Richard Levick of LEVICK. How do we find balance in a workplace where angry and judgmental labels are thrown around to the point that they lose their meaning and yet some of the underlying problems remain unaddressed? How do managers and employees work together to take responsibility and improve culture? Is it mentoring or micromanaging? Is it an important deadline or a toxic work culture? Is it leadership or microaggression? Mark and Chris provide insight for both sides of the equation to help us manage the 21st Century workplace.

ceo president cultures co authors levick chris edmonds mark babbitt good comes first richard levick

Ep. 68: Local Heroes Peter and Michelle Oates Detkin

Play Episode Listen Later Oct 21, 2021 37:40

This week on The Op-Ed Page with Elisa Camahort Page: Available anywhere you listen to podcasts, so please share, subscribe, rate and review!! 1. Peter and Michelle The Humane Society of Silicon Valley: https://www.hssv.org/ The Detkin Family multi-year investment in the Humane Society of Silicon Valley press release: https://www.hssv.org/wp-content/uploads/2021/10/press-release-new-10-million-multi-year-investment-in-humane-society-silicon-valley-from-the-detkin-family-october-2021.pdf HSSV has a “model shelter”: https://www.hssv.org/wp-content/uploads/2021/03/HSSV_Model_Shelter_Press_Release_10.17.pdf The Op-Ed Page episode with HSSV's Stephanie Ladeira: https://podcasts.apple.com/us/podcast/the-op-ed-page-with-elisa-camahort-page/id1493850023?i=1000521714862 The NIH on “The Power of Pets”: https://newsinhealth.nih.gov/2018/02/power-pets 2. Quick takes: “We need new words for friends.”: Last week's newsletter on how the Bad Art Friend kerfuffle pointed out how social media and the Internet has brought us closer to people we'd never meet or know pre-Internet, and how it's complicated identifying our relationships with people: https://elisacp.substack.com/p/we-need-new-words-for-friendship Latest pieces I've edited for The Rosie Report: Leading Teams to Success in the Ever-Changing Workforce: https://therosiereport.com/leading-teams-to-success-in-the-ever-changing-workforce/ Fatigued, Foggy, Forlorn? Maybe it's Peri(Menopause) by Tia Davis Mahmud Obviously a topic close to my heart https://therosiereport.com/fatigued-foggy-forlorn-maybe-its-perimenopause/ Freelancing forces you to find meaning by Maria Mora: https://therosiereport.com/freelancing-forces-you-to-find-meaning/ My course on “Storytelling That Sticks…and Sells”: https://genconnectu.com/course/storytelling-that-sells-elisa-camahort-page/ 10/28/21 at 9AM PT: Livestream with genConnectU about my course and more: https://www.eventbrite.ie/e/live-session-with-elisa-camahort-page-entrepreneur-writer-speaker-tickets-195047611657 Doonie Fund Micro-Investments for Black Women Application: https://1o88ccslaqj.typeform.com/to/pbjNF5T1?typeform-source=www.thedoonie.fund ParentPreneur Foundation grants for Black entrepreneurs: https://www.parentpreneurfoundation.org/grants-faqs Coming up soon in new episodes: Tania Israel and her dialogue flow chart: https://taniaisrael.com/dialogue-flowchart/ Mark B Babbit, co-author of Good Comes First: https://goodcomesfirst.com/ Where to find me: My website: https://elisacp.com Sign up for my new newsletter, This Week-ish with Elisa Camahort Page: https://elisacp.substack.com New Calendly: schedule a session with me!: https://calendly.com/elisacp Thanks to Ryan Cristopher for my podcast music: https://music.apple.com/us/artist/ryan-cristopher/1479898729 Road Map for Revolutionaries by me, Carolyn Gerin and Jamia Wilson: https://roadmapforrevolutionaries.com Social media handles: Twitter: @ElisaC @OpEdPagePodcast Insta: @ElisaCP TikTok: @ElisaCP Please share, subscribe, rate and review!

Culture Leadership Charge - Respect Must Come First

Play Episode Listen Later Oct 12, 2021 3:38

Years ago, a friend received some brilliant leadership advice from a mentor. The mentor said, “How you treat people today becomes conversation around their dinner table tonight.” Today, it's not just dinner table conversations that leaders need to be aware of. It's Glassdoor.com and social media platforms where examples of great or lousy leadership efforts go viral with just a click! As a culture geek, I'm constantly asking people what their company's work culture is like. People are surprised that I'm interested – and they tell me their perceptions. Last week I asked a member of a health and wellness company what their work culture is like. She responded immediately. She said: “Our company rocks! I have worked here since the fall of 2019. We are an awesome team of friends. Everyone truly cares about everyone else. We all put our heart and soul into our work each day. We do what it takes each day because we believe in the products, our customers' experiences all matter, and we enjoy helping others help themselves. When challenges arrive… we roll up our sleeves and work together to solve problems together.” That's a powerful testimonial to a purposeful, positive, productive work culture. And stories about culture like this are far too rare. Employees—of all generations—desire and deserve workplaces where they are respected and validated for their ideas, efforts, and contributions, every day. Most business leaders do not see their job as creating a respectful workplace. They see their job was creating a productive workplace. Leaders today don't pay attention to the degree to which their work cultures demean, discount, and dismiss employees' ideas, efforts, and accomplishments. To most leaders, employees' need for respect, validation, and recognition of their contributions is not important. The only thing that matters is results. The reality is that when team members feel respected and validated at work, engagement goes up by 40%, customer service goes up by 40%, and results and profits go up by 35%. https://drtc.me/proof Every leader that hears these numbers perks up at the results gains! The trick is that results don't come first. Respect drives engagement which drives service which drives results. Respect must come first. Learn more at https://goodcomesfirst.com. This is episode six of our Good Comes First video series. You'll find Good Comes First and Culture Leadership Charge episodes and more on my YouTube, iTunes, and Amazon Podcast channels. Have you responded to this month's culture leadership poll? Add your ratings to two questions – it takes less than a minute. Once you vote, click “results” to see the responses from around the globe.

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Ep. 67: They are ALL Bad Art Friends.

Leadership Without Losing Your Soul

Play Episode Listen Later Oct 8, 2021 34:50

This week on The Op-Ed Page with Elisa Camahort Page: Available anywhere you listen to podcasts, so please share, subscribe, rate and review!! 1. They are ALL Bad Art Friends. Who is the Bad Art Friend?: https://www.nytimes.com/2021/10/05/magazine/dorland-v-larson.html Monica Lewinsky's interview with Kara Swisher: https://podcasts.apple.com/us/podcast/sway/id1528594034?i=1000537455131 Monica Lewinsky's TED Talk about the Piece of Shame: Monica Lewinsky: https://www.ted.com/talks/monica_lewinsky_the_price_of_shame Washington Post opinion piece on Dave Chappelle's punching down at LGBTQ communities of color: https://apple.news/AFpOJRnVHSCeONTDjHuXHLw 2. Pew Validated Voters Research 2016's Validated Voter results: https://www.pewresearch.org/politics/2018/08/09/an-examination-of-the-2016-electorate-based-on-validated-voters/ 2020's Validated Voter results (includes 2018's results too): https://www.pewresearch.org/politics/2021/06/30/behind-bidens-2020-victory/ 3. Quick takes: Social Issues are Business Issues: Last week's newsletter on why businesses cannot stand by silently in the face of Texas's SB8 and other social/political actions. https://elisacp.substack.com/p/social-issues-are-business-issues My Rosie article on abortion specifically: https://therosiereport.com/reproductive-healthcare-is-a-business-issue/ My Kinder column on 5 Favorite Vegan Halloween Treats: https://kinderbeauty.com/blogs/veganism-inclusivity/the-best-vegan-halloween-candy-for-trick-or-treaters?_pos=10&_sid=9c738dd48&_ss=r My Kinder column on how to marry your passion for beauty/fashion/style with activism: https://kinderbeauty.com/blogs/life-hacks/can-fashion-beauty-and-personal-care-be-part-of-an-activism-toolkit?_pos=7&_sid=9c738dd48&_ss=r The books/TV/movies mentioned: Foundation is on Apple TV+ Great British Baking Show is on Netflix Hacks is on HBO Max True American by Anand Giriharadas: https://smile.amazon.com/True-American-Murder-Mercy-Texas-ebook/dp/B00FQUDOQQ/ref=sr_1_2 Good Comes First by Mark S. Babbit and Chris Edmonds: https://smile.amazon.com/Good-Comes-First-Leaders-Uncompromising-ebook/dp/B0936NBPN6/ref=sr_1_1 The Butterfly Impact by Mark Briggs: https://smile.amazon.com/Butterfly-Impact-Resilience-Resets-Ripples-ebook/dp/B09G76CPJ2/ref=smi_www_rco2_go_smi_4368549507 Today in Tabs newsletter: https://www.todayintabs.com/p/tabs-are-a-trauma-response Amanda Palmer and Re Fountain perform a mash-up of Blurred Lines by Robin Thicke and Rape Me by Nirvana: https://www.youtube.com/watch?v=N7ZDbBsjMt8 Where to find me: My website: https://elisacp.com Sign up for my new newsletter, This Week-ish with Elisa Camahort Page: https://elisacp.substack.com New Calendly: schedule a session with me!: https://calendly.com/elisacp Thanks to Ryan Cristopher for my podcast music: https://music.apple.com/us/artist/ryan-cristopher/1479898729 Road Map for Revolutionaries by me, Carolyn Gerin and Jamia Wilson: https://roadmapforrevolutionaries.com Social media handles: Twitter: @ElisaC @OpEdPagePodcast Insta: @ElisaCP TikTok: @ElisaCP Please share, subscribe, rate and review!

Good Comes First with Chris Edmonds and Mark Babbit

Play Episode Listen Later Oct 7, 2021 67:20

As a business leader, how do you create a purposeful, positive, and productive work environment for you employees and customers while improving your bottom line? In short, "good" comes first. In this episode, culture experts Chris Edmonds and Mark Babbit give you a practical roadmap to building the culture you want (hint - it takes commitment and accountability equal to your focus on results). Learn more about your ad choices. Visit megaphone.fm/adchoices

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S. Chris Edmonds: Good Comes First: How Today's Leaders Create an Uncompromising Company Culture That Doesn't Suck

The Business of Intuition

Play Episode Listen Later Oct 5, 2021 39:22

S. Chris Edmonds is a speaker, author, executive consultant, and founder of The Purposeful Culture Group. He's the author of the Amazon bestseller The Culture Engine and five other books, including Good Comes First's upcoming title. Chris' blog, podcasts, and videocasts are at DrivingResultsThroughCulture.com. In this episode, Dean Newlund and S. Chris Edmonds discuss:The X and Y-axis of performance and valuesBenefits of encouraging respect in the workplaceDefining behavior and keeping people accountableBuilding culture in difficult times such as now Key Takeaways:Performance is only half the leader's job. The other half is managing respect in the workplace.It may not come as a surprise for you to hear that happy people work better - in a culture of giving value and respect to people will translate to better results - proactive problem solving, independent alignment, and excellent customer service.By formalizing respectful action, you'll no longer be acting on belief but evidence when keeping people accountable yWith many organizations and establishments on survival mode, you can still build a culture in small ways, like setting ground rules that encourage respect and affirmation. "The only way that you're going to get people to solve problems for you proactively is if they feel respected. What a surprise." — S. Chris Edmonds See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with S. Chris Edmonds:Website: https://goodcomesfirst.com/https://www.drivingresultsthroughculture.com/Twitter: https://twitter.com/scedmondsLinkedIn: https://www.linkedin.com/in/chrisedmonds/ Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370

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Influencing Culture From Below: What It Means To Have A Servant Purpose & The Generational Influences That Change Culture with S. Chris Edmonds

Career Cloud Radio - Job Search Advice & Tactics

Play Episode Listen Later Oct 4, 2021 40:18

#399: In this episode, Michael Gardon chats with S. Chris Edmonds. S. Chris Edmondshelps leaders create and sustain purposeful, positive, productive work cultures. He is a speaker, author, and executive consultant who is the founder of The Purposeful Culture Group. He's one of Inc. Magazine's 100 Top Leadership Speakers and was a featured presenter at South by Southwest. Chris is the author of the Amazon bestseller The Culture Engine and is co-author of the new title, Good Comes First. Chris' blog, podcasts, and videos are at DrivingResultsThroughCulture.com. Chris' short, rich Good Comes First and Culture Leadership Charge video episodes can be found on YouTube.

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Good Comes First with Mark S. Babbitt

The Voice of Job Seekers

Play Episode Listen Later Oct 4, 2021 50:16

Mark Babbitt and his coauthor Chris Edmonds wrote their latest book, Good Comes First, to challenge companies to lead by doing what's right for employees and not the status quo. You want to find a company that practices “good” ahead of the agenda as a job seeker, right? Mark is my featured guest on today's […]

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Good Comes First - Mark S. Babbitt

The Mark Struczewski Podcast

Play Episode Listen Later Oct 2, 2021 28:35

Mark S. Babbitt is a speaker, author, blogger, culture architect, executive coach, and career mentor. He serves as President of WorqIQ and CEO and Founder of YouTern. He co-authored Good Comes First: How Today's Leaders Create an Uncompromising Company Culture That Doesn't Suck. His website WHO IS MARK STRUCZEWSKI? Mark “Ski” Struczewski (Mister Productivity) works with executives to help them gain control of their time by taming distractions so they can experience less overwhelm, feel a sense of freedom, and enjoy their lives. In addition to being a productivity coach, Mark is a speaker, host of The Mark Struczewski Podcast, and author. His strategies have guided CEOs/Executive Directors, business owners, business corporate specialists, and entrepreneurs to get back control of their time. You can find out more about how to connect with Mark and his mission to create confident leaders at MisterProductivity.com. Does your to-do list have you overwhelmed? When you join my Digital Productivity Coaching (DPC) Program, you'll learn how to get and stay focused, become untangled from the chaos of your to-do list, experience less overwhelm, and have time to do what you really want to do! Find out more and sign up today at MarkStruczewski.com/dpc Get instant access to The Basics of Productivity Course at MarkStruczewski.com/bofp Become a Mark Struczewski Insider and get productivity tips and exclusive content that I only share with email subscribers. Follow Mark on LinkedIn, TikTok, Instagram, and Snapchat.

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Episode 714 – Good Comes First – Leadership Tips with Mark Babbitt & Chris Edmonds

The Bacon Podcast with Brian Basilico | CURE Your Sales & Marketing with Ideas That Make It SIZZLE!

Play Episode Listen Later Sep 29, 2021 23:29

Mark S. Babbitt is President of WorqIQ, a community and change management consultancy that helps organizations understand leadership's impact on culture and the company's collective level of Workplace Intelligence (WQ). Mark is also CEO and Founder of YouTern. This career-focused community enables college students, recent graduates, and young professionals to find their first or next internship or job with the right organizational culture for them. Mark co-authored A World Gone Social: How Companies Must Adapt to Survive and is co-author of the upcoming (September 28, 2021 | Matt Holt and BenBella Books) Good Comes First: How Today's Leaders Create an Uncompromising Company Culture That Doesn't Suck. Followers also find Mark's advice in Entrepreneur, Inc., Forbes, and many other publications. An in-demand speaker, Mark was named one of Inc. Magazines' Top 100 Leadership Speakers. S. Chris Edmonds helps leaders create and sustain purposeful, positive, productive work cultures. He is a speaker, author, and executive consultant who is the founder of The Purposeful Culture Group. He's one of Inc. Magazine's 100 Top Leadership Speakers and was a featured presenter at South by Southwest 2015. Chris is the author of the Amazon best seller The Culture Engine and is co-author of the upcoming title, Good Comes First. Chris' blog, podcasts, and videos are at DrivingResultsThroughCulture.com. Chris' short, rich Culture Leadership Charge video episodes can be found on YouTube. Learn more about Mark & Chris and their Book - Click Here

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Book Launch Party for 'Good Comes First'

Recordings

Play Episode Listen Later Sep 28, 2021 119:22

Authors Mark S. Babbitt and S. Chris Edmonds join Ross Brand to discuss their new book, "Good Comes First." Learn how today's leaders create a winning work culture.

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Book Launch Party for 'Good Comes First'

Livestream Deals

Play Episode Listen Later Sep 28, 2021 119:22

Authors Mark S. Babbitt and S. Chris Edmonds join Ross Brand to discuss their new book, "Good Comes First." Learn how today's leaders create a winning work culture.

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125: Good Comes First with Chris Edmonds and Mark Babbitt

The Career Clarity Show

Play Episode Listen Later Sep 28, 2021 47:11

For full show notes, go to GetCareerClarity.com/Episode125. Today on the Career Clarity Show, we're talking about one of the biggest factors that can go into dissatisfaction with your job and with your workplace - organizational culture. If you have worked in any sort of work environment, you know what a difference the energy of the organization makes, the values of the organization makes. And you know what an incredible difference there is between a healthy happy culture where you feel like you can thrive and do great work, and maybe not so healthy and happy culture where you don't feel like you have psychological safety or can bring your best stuff to the office or to the workplace. Authors Chris Edmonds and Mark Babbitt are here to talk about what the elements are that go into culture, why culture matters, how to be intentional, how to think about it, and perhaps even how to screen it from afar. Their book Good Comes First is available now and shares similar insight into maring career discernment decisions and finding a great place to land and build a career. Show Notes: Good Comes First Book Roadmap to a Fulfilling Career eBook

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Good Comes First- Changing corporate culture with Mark S. Babbitt

Mindful Social Business

Play Episode Listen Later Sep 26, 2021 46:56

The massive disruption we've been through the last few years has caused a paradigm shift in how we live and work. Employees are no longer satisfied with the autocratic leadership and stilted engagement strategies that used to be the norm. People are looking for jobs where they really feel respected, encouraged, and where everyone is part of creating and supporting a corporate culture that nurtures productivity rather than drives it. I'm chatting with my good friend Mark S. Babbitt, co-author with S. Chris Edmonds of Good Comes First - How Today's Leaders Create an Uncompromising Company Culture That Doesn't Suck. --- Support this podcast: https://anchor.fm/jfouts/support

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Good Comes First - Leaders Model the Culture They Want

Play Episode Listen Later Sep 20, 2021 5:27

Today's video features Good Comes First book co-authors Mark Babbitt and yours truly discussing a core foundation of a purposeful, positive, productive work culture. Here's an excerpt. Mark: “I often say, Chris, that most of what I learned about leadership was on the baseball field as a coach for three decades now. On the diamond, I learned that if you set rules and then you don't follow those rules yourself – for instance, if you say showing up late to practice is unacceptable, but then you show up late – you've not only destroyed the values. You've not only destroyed the culture. You destroyed integrity, trust, respect.” Chris: “How do they know what to believe?” Mark: “In writing this book and in our work together, we got to learn from good bosses, the great bosses, and those that weren't so great. It's been interesting and in a couple of places within Good Comes First, we compare good comes first cultures with not so good cultures and good leaders with not so good leaders. And it's been very interesting to put in words what makes a great leader and, and what makes a leader untrustworthy. Some of these examples from clients helped us see where the failures are coming from. Leaders bring us in. They say they want their culture to steer toward good. But then when we actually get in there, you find out the leaders aren't the problem solvers. They're actually the problem. The best leaders by far we've discovered over the years and now with Good Comes First are the mentor-based leaders, the servant leaders. That's why mentorship is so important within Good Comes First. If you say that one of our values is we respect each other enough to show up on time and to be fully present, you have to follow the rules you set. I have to model them. I have to coach them. I have to expect them, not just from other people, but from myself and every leader. That's not a common characteristic of many leaders. They don't hold themselves accountable. Leaders can't just keep doing what they've been doing and expect their culture to change. in Good Comes First, we help you develop an uncompromising company culture, where everybody knows what to expect every single day. And people are expected to live up to those expectations every single day. And so we can't keep leading as we used to lead.” Good Comes First publishes on September 28, 2021. Learn more and order your copy at GoodComesFirst.com. This is episode six of our Good Comes First video series. You'll find Good Comes First and Culture Leadership Charge episodes and more on my YouTube, iTunes, and Amazon Podcast channels. Have you responded to this month's culture leadership poll? Add your ratings to two questions – it takes less than a minute. Once you vote, click “results” to see the responses from around the globe. Video production was brilliantly handled by Phelos Productions – Chris Archuleta and David Towers.

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The Chris Voss Show Podcast – Good Comes First: How Today’s Leaders Create an Uncompromising Company Culture That Doesn’t Suck by S. Chris Edmonds, Mark S. Babbitt

The Chris Voss Show

Play Episode Listen Later Sep 14, 2021 32:38

Good Comes First: How Today's Leaders Create an Uncompromising Company Culture That Doesn't Suck by S. Chris Edmonds, Mark S. Babbitt Discover the practical, step-by-step guide to creating a workplace culture that's better for employees, customers, and stakeholders—and your company's bottom line. For decades, talented people have tolerated old-school leaders who put results before respect, toxic company cultures, and workplaces that suck. But those days are over, and if leaders want to attract and retain the best employees—while improving productivity, customer service, employee satisfaction, and profits—it's time for them to create work cultures where good comes first. The problem is that because the corporate world has too often been driven primarily by results, we seldom ask leaders to change their work cultures. Even if we did, most leaders don't know how. This book provides the actionable inspiration and practical direction needed to make that change happen. In Good Comes First, S. Chris Edmonds and Mark S. Babbitt go beyond theoretical advice, using their combined 50 years of experience to present proven strategies for creating purposeful, positive and productive work cultures. Cultures where good comes first for employees, customers, leaders, and stakeholders—and where improved business outcomes quickly follow. In these pages, readers will learn to: • Appreciate why a good comes first culture is a business imperative – especially for younger generations. • Distance yourself from the competition that maintains its undefined work culture (one that most likely sucks). • Identify what “good” means for your company in today's business climate – and in the future of work. • Define your uncompromising work culture as you build a foundation of respect AND results. • Formalize your team's servant purpose so that everyone understands how what your team does improves lives and communities. • Specify respectful behaviors, so your desired values are observable, tangible, and measurable. • Align your entire organization to your desired work culture – where good comes first every day. • Assess the quality of your current work culture by measuring and monitoring how well your leaders and your executive team demonstrate your servant purpose, valued behaviors, strategies, and goals. • Hold everyone accountable for both respect and results through modeling, celebrating, measuring, coaching, and mentoring leaders and team members. • Implement real, needed change – and quit “thinking” and “talking” about change (but never really get change started). • Become a change champion while creating a lasting legacy as a business leader. • Build a team of good people doing good work in a good company. What's more, Good Comes First shows you where potential barriers to success hide—and how to push through them—and illuminates the moments when you'll feel the most satisfaction and gain the most traction. After reading this book, you will see that when done right, change is not only possible—it's practical, powerful, and profitable. And you will realize that you are the right person, at the right time, to make that change happen.

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Good Comes First - Make Values Measurable AND Socially Relevant

Play Episode Listen Later Sep 6, 2021 5:28

Today's podcast features Good Comes First book co-authors Mark Babbitt and Chris Edmonds discussing a core foundation of uncompromising work cultures - making values measurable AND socially relevant. Here's an excerpt. Chris: “What I find when I, you and I both experienced that as we work with leaders to help them define what values mean, what does respect mean? What are the two or three behaviors that you want? Teamwork? To demonstrate with each other, with their bosses. You want bosses to demonstrate with current staff, potential hires, customers, etc. You have to get very, very specific in essence, create measurable behaviors that define what your values are. And then most leaders would say, “Cool. Let's announce those. And then everyone will magically embrace them.” Well, that's not what happens. So just as leaders have been taught and trained and incented over decades, maybe centuries to formalize performance expectations and monitor the tar out of them and then don't celebrate much, but redirect a lot, mentor a lot.” Mark: “The definition is key to Good Comes First, to create an uncompromising company culture. You and I worked with a client and we ask them to define integrity. And we asked 20 people what integrity means and we got 14 different answers. How do we get people on the same page? Even when your company says that's a core value there's no agreement on what it looks like. 14 different answers! And so it becomes a war of words. And I think that's what Good Comes First does: Clearly define that value. So it's not ambiguous. It's not open to interpretation. No, this is how we see integrity here. Here's what integrity means to us. And here's another key thing that came from that work was a lot of people, especially younger employees, tied integrity to social issues. They said, “We can't act one way inside the walls and then ignore what's going on in the outside of the world.” We started writing this book three years ago, but from the very beginning, one of our cornerstones for Good Comes First was to use our voice for good. Now, since we started writing that we've had several issues, including black lives matter, police injustice, and other social inequities that, that have surfaced. And it's just magnified almost in a way that the hybrid, the remote workforce that we started talking about three years ago in the book, it, companies started perfecting that as the book was being written. Corporate America has gotten a lot better at remote work over the last 18 months, but we haven't gotten better yet at the social issues. We're still fighting those every day. And, the cornerstone user voice. We can no longer sit back and go, ‘All we care about is our shareholders. All we care about is market share.' We have to have a voice in the world and we have to stand up for what's right.” Good Comes First will be released on September 28, 2021. Learn more and pre-order your copy at GoodComesFirst.com. This is episode five of our Good Comes First video series, published on http://DrivingResultsThroughCulture.com on September 2, 2021. You'll find Good Comes First and Culture Leadership Charge episodes and more on my YouTube, iTunes, and Amazon Podcast channels. Have you responded to this month's culture leadership poll? Add your ratings to two questions – it takes less than a minute. Once you vote, click “results” to see the responses from around the globe. Video production was brilliantly handled by Phelos Productions – Chris Archuleta and David Towers.

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Good Comes First - Teaching leaders to make respect as important as results

Play Episode Listen Later Aug 3, 2021 3:56

Today's video features Good Comes First book co-authors Mark Babbitt and yours truly discussing what it takes to build and sustain an uncompromising work culture. Here's an excerpt. Chris: Once leaders get to a stage where they realize “This is not sustainable. We're not going to be able to attract the kind of talent we need. We're not going to be able to manage using, you know, everybody around the conference room table so I can yell at you!” A toxic work culture doesn't translate to global remote digital nomads, which, which in a lot of cases is what employees are able to do. We want leaders who understand that it could be better – who understand it could be different – to be able to look at our process. In essence, the process is three pieces. It's define the culture you want. then align practices, people, behaviors, decisions to that defined uncompromising culture and third, refine it over time. The idea of, as you say, if leaders promote good comes first, they must make respect as important as results. We have to teach leader how to implement this change. Mark: The teaching part is what excites me most about working with you on this book. We both take a mentor approach to everything we do in our businesses and in our personal lives. And it was fun to actually create a model where we could teach people – not talk at them – but work with them to model the behaviors themselves, coach those behaviors, to monitor, measure the behaviors, and mentor people through the change. Occasionally when you have people that aren't living up to the new expectations. What can you do? Too many business books talk at you, not with you. They tell you exactly what to do at what moment, but in a, not in an actionable way. In this book we actually create the steps where if you first model and then you coach, and then you measure, well, now you have something quantifiable to go back to an individual and say, look, your performance is actually really good, but you're not showing the level of respect that we demand now within our new culture and we're going to work on that. We're very happy with this, but we're going to work with you on this. And Good Comes First walks a leader through that. So it's, it's not a personality thing. It's not a toxic thing. It's not even a negative thing. It's like, “No, you have to be both a high performer and you have to have high values. And we're going to measure both. We're going to monitor both and we're going to help get you into the, into the higher sector of both of those areas – results and respect. And then you're a model corporate citizen.” Good Comes First will be released on September 28, 2021. Learn more and pre-order your copy at GoodComesFirst.com. This is episode four of our Good Comes First video series, published on http://DrivingResultsThroughCulture.com on August 3, 2021. You'll find Good Comes First and Culture Leadership Charge episodes and more on my YouTube, iTunes, and Amazon Podcast channels. Have you responded to this month's culture leadership poll? Add your ratings to two questions – it takes less than a minute. Once you vote, click “results” to see the responses from around the globe. Video production was brilliantly handled by Phelos Productions – Chris Archuleta and David Towers.

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Good Comes First - Why attrition can be your friend during culture refinement

Play Episode Listen Later Jul 23, 2021 5:41

Today's video features Good Comes First book co-authors Mark Babbitt and Chris Edmonds discussing what it takes to build and sustain an uncompromising work culture. Here's an excerpt. Mark: Chris, in the book we talk about not just what it takes for leaders to become change champions, but how to build a team that will support, live, model a good comes first work culture. And the reality is this is not always an easy process. It takes months and years to actually execute. One of the criteria that we talk about is that attrition is your best friend. Not everybody's going to thrive within a good comes first culture. There will be players that you must lovingly set free. Let them go work somewhere else where it's okay just to collect a paycheck. Where integrity doesn't matter. Where values aren't monitored and measured, and certainly where respect isn't on the same pedestal as results. That's not what you want in a good comes first culture. The premise of a good comes first culture is good people doing good work in a good place to work. Chris: I'm so taken by some of the conversations we've had with leaders. I've had a senior leader demonstrate such anger at a player on the leadership team. She said, “He drives performance. His sales team is doing great. But I can't trust anything this guy says! The next day I find that it's not truthful, that that's not honest, that's not the full story.” It's an issue of high performance and low values. And I asked, “How long has this guy been here?” “10 years.” I asked, “Have there been good times? Have there been validating times?” “Not enough,” she said. “Not enough.” Watch this video for the authors' insights on how holding everyone accountable for both respect and results has such a powerful positive impact. Good Comes First will be released on September 28, 2021. Learn more and purchase your copy at GoodComesFirst.com. This is episode two of our Good Comes First video series. You'll find Good Comes First and Culture Leadership Charge episodes and more on my YouTube, iTunes, and Amazon Podcast channels. Have you responded to this month's culture leadership poll? Add your ratings to two questions – it takes less than a minute. Once you vote, click “results” to see the responses from around the globe. This episode was first published in video form on July 6, 2021 on my website, Driving Results Through Culture. This is episode three of our Good Comes First video series. You'll find Good Comes First and Culture Leadership Charge episodes and more on my YouTube, iTunes, and Amazon Podcast channels. Video production was brilliantly handled by Phelos Productions – Chris Archuleta and David Towers. Have you responded to this month's culture leadership poll? Add your ratings to two questions – it takes less than a minute. Once you vote, click “results” to see the responses from around the globe.

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Good Comes First - There's no labor shortage. There's a respect shortage.

Play Episode Listen Later Jul 19, 2021 4:17

Today's video features Good Comes First book co-authors Mark Babbitt and Chris Edmonds (yours truly) discussing what it takes to build and sustain an uncompromising work culture. Here's an excerpt. Mark: “Let's talk about this ‘old normal, new normal.' What we're doing with Good Comes First is creating a new normal or creating a means by which to generate a new normal. We don't have to go back to a toxic work culture. One of the things we're seeing in the news as we talk today is this concept of a labor shortage. There is no labor shortage. There's a respect shortage, and people don't need to go back to work. Why go back to work if all you're going to get is disrespect? If you're going to have to work with a toxic colleague or worse, a toxic boss – the government has set it up now and eventually those benefits will run out. Why go back to work if you're less happy than you are sitting at home watching Netflix?” Chris: “I think people can afford to be choosy. Some are in a different position with that, Some have a greater ability to wait two or three months. Even folks that are jumping in and taking what is available now, they're looking for something more. They're looking for a leader they can respect, a leader that inspires them, a leader that drives the company to serve others. Those needs are not just post-pandemic. Now this is a team that I'm interested in, right? This is a purpose that I'm inspired by. But it also gets to the idea that younger generations are not inspired by some of the things that our boomer males – we talk about boomer male syndrome in the book – about old school thinking and procedures and systems and disrespectful treatment – and younger generations are simply not going to put up with that.” This episode was first published in video form on July 19, 2021 on my website, Driving Results Through Culture. This is episode three of our Good Comes First video series. You'll find Good Comes First and Culture Leadership Charge episodes and more on my YouTube, iTunes, and Amazon Podcast channels. Have you responded to this month's culture leadership poll? Add your ratings to two questions – it takes less than a minute. Once you vote, click “results” to see the responses from around the globe.

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Good Comes First - Why focus on work culture now?

Play Episode Listen Later Jun 15, 2021 3:46

Today's video features Good Comes First book co-authors Mark Babbitt and me discussing what it takes to build and sustain an uncompromising work culture. Here's an excerpt. Mark: Chris, a question I get often is not so much why this book, but why now? We're coming out of this strange phase of business with a pandemic. And so, what does why now mean to you? Chris: The idea of having leaders be interested in doing better, doing different . . . they can see the flaws of their operation, but often their focus is so exclusive to results and productivity and performance that the way people treat each other doesn't appear on their radar screens at all. And yet, as we think of our best bosses and the great bosses that we've studied for 30 years, they're very much in tune with the way people are treated in the workplace. And so relationships are critical. And yet we don't necessarily define what we mean by respect or integrity or honesty. We don't measure it. There's this belief that if we announce it, then it's going to magically influence everyone to be civil. And we know that does not happen. And particularly now with the tremendous negative, devastating impacts on many businesses that the pandemic has had globally, we're now seeing businesses try to reopen. There's a belief that we'll plug people into the old system, the old structure. And we'll operate from our, as leaders, old assumptions – and there could not be a bigger disaster headed your way if you try. Watch this video for Mark's insights on the “new normal.” (It's not pretty.) Good Comes First will be released on September 28, 2021. Learn more and purchase your copy at GoodComesFirst.com. This episode was first published in video form on June 15, 2021 on my website, Driving Results Through Culture. This is episode one of our Good Comes First video series. You'll find Good Comes First and Culture Leadership Charge episodes and more on my YouTube, iTunes, and Amazon Podcast channels. Have you responded to this month's culture leadership poll? Add your ratings to two questions – it takes less than a minute. Once you vote, click “results” to see the responses from around the globe.

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Culture Leadership Charge - Good Comes First