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The Storm Skiing Journal and Podcast likes it when ski areas are run by people who are good at running ski areas. Please subscribe to the email newsletter to get new posts the moment they're live. Thank you for supporting independent ski journalism.About CamelbackOwned by: EPR Properties, managed by Peregrine Hospitality (formerly KSL Resorts)Located in: Tannersville, PennsylvaniaYear founded: 1963Pass affiliations:* Ikon Pass: 7 days, no blackouts* Ikon Base Pass: 5 days, holiday blackoutsClosest neighboring ski areas: Shawnee Mountain (:24), Jack Frost (:26), Big Boulder (:27), Skytop Lodge (:29), Saw Creek (:37), Blue Mountain (:41), Pocono Ranchlands (:43), Montage (:44), Hideout (:51), Elk Mountain (1:05), Bear Creek (1:09), Ski Big Bear (1:16)Base elevation: 1,252 feetSummit elevation: 2,079 feetVertical drop: 827 feetSkiable Acres: 166Average annual snowfall: 50 inchesTrail count: 45, with three new trails for 2026-27 (not on the map below, but discussed on the podcast)Lift count: 12 (1 high-speed six-pack, 1 high-speed quad, 1 fixed-grip quad, 2 triples, 2 doubles, 5 carpets – view Lift Blog's inventory of Camelback's lift fleet)For reference:The Zoom transcript (click “transcript” above for the Substack transcript, then click on any text block to teleport to the associated point in the video; timestamps below DO NOT MATCH THE VIDEO)00:03:25.000 --> 00:03:37.000Stuart Winchester: Welcome to The Storm! I'm your host, Stuart Winchester. Today is Wednesday, September 16th, 2026, and I've got a really good show for you today.00:03:37.000 --> 00:03:45.000Stuart Winchester: we're going to talk some Pennsylvania skiing. And Pennsylvania skiing is a really interesting thing. As I travel around the country.00:03:45.000 --> 00:03:56.000Stuart Winchester: and ski at all these different places in the Midwest, and out West, and in New England, and in the Mid-Atlantic. Uh, and as I talk to folks who… who don't ski that much, or only ski at the big mountains.00:03:56.000 --> 00:04:05.000Stuart Winchester: I'll often bring up some experience I had at a Pennsylvania ski area. Pennsylvania has quite a few ski areas as 21.00:04:05.000 --> 00:04:20.000Stuart Winchester: public chairlift-served ski areas, and it does 2.6 million skier visits on average per year. That is more than any state except for Colorado, California, Utah, Vermont, and New York.00:04:20.000 --> 00:04:26.000Stuart Winchester: It's more than Washington, it's more than Oregon, it's more than Montana, it's more than New.00:04:26.000 --> 00:04:39.000Stuart Winchester: So, Pennsylvania is a really important ski state, which is probably why Vail Resorts owns 8 ski areas there, because it is really close to a lot of population centers. In western PA, you have Pittsburgh.00:04:39.000 --> 00:04:54.000Stuart Winchester: and Seven Springs, and Laurel, and Hidden Valley, and then you have Philadelphia on the east side, and you can also draw up from Baltimore and D.C. for Round Top and Whitetail. And uh…00:04:54.000 --> 00:04:57.000Stuart Winchester: And Jack Frost's Big Boulder up in the Poconos. So…00:04:58.000 --> 00:05:00.000Stuart Winchester: Vail has a big presence there.00:05:00.000 --> 00:05:15.000Stuart Winchester: Icon has a presence there with Camelback and Blue Mountain. Uh, and then Indy Pass just signed their 8th ski area in Pennsylvania with Spring Mountain, uh, down near Philadelphia. So, so it's, it's a place where a lot of skiers start.00:05:15.000 --> 00:05:19.000Stuart Winchester: And it's a little bit of a funny place to ski, because…00:05:19.000 --> 00:05:29.000Stuart Winchester: it tends to have an outsized number of novice skiers, which is great. They're very good at doing that. Uh, but it can make it a little chaotic.00:05:29.000 --> 00:05:38.000Stuart Winchester: And the lift lines can get a little crazy, and people are all over the hill, and sometimes they're walking down the hill because they're frustrated and they're giving up.00:05:38.000 --> 00:05:40.000Stuart Winchester: Uh, and…00:05:40.000 --> 00:05:44.000Stuart Winchester: You take that as your baseline in Pennsylvania.00:05:44.000 --> 00:05:49.000Stuart Winchester: And you had any sort of complications.00:05:49.000 --> 00:05:54.000Stuart Winchester: And things get out of hand really quickly. And in general.00:05:55.000 --> 00:06:00.000Stuart Winchester: For that reason, the ski areas that have survived in Pennsylvania.00:06:00.000 --> 00:06:07.000Stuart Winchester: are among the best operators in the world, and I would put that up against anyone.00:06:07.000 --> 00:06:14.000Stuart Winchester: It's a very, very challenging environment, not only because you have a high number of novice skiers.00:06:14.000 --> 00:06:17.000Stuart Winchester: Uh, but also because you have…00:06:17.000 --> 00:06:31.000Stuart Winchester: not a ton of snow, sometimes in the west part of the state, where there's higher elevation, they do get a lot of snow, but… but not as a rule, you couldn't count on it for natural snow. Uh, you get a lot of rain, you get a lot of warm-ups.00:06:31.000 --> 00:06:35.000Stuart Winchester: Uh, and… and you, in general, have to rely on…00:06:35.000 --> 00:06:42.000Stuart Winchester: a very short season, generally mid-December-ish to mid-March-ish.00:06:42.000 --> 00:06:45.000Stuart Winchester: And the skiers there…00:06:47.000 --> 00:06:52.000Stuart Winchester: They're they're accustomed to a pretty high standard, so.00:06:52.000 --> 00:06:57.000Stuart Winchester: So when things do get out of control, uh…00:06:57.000 --> 00:07:04.000Stuart Winchester: They really rebelled, and they really noticed. So, a couple years ago, this is what happened at Camelback. So, Camelback…00:07:05.000 --> 00:07:09.000Stuart Winchester: You know, I don't generally do ops stories, uh…00:07:09.000 --> 00:07:10.000Stuart Winchester: You know.00:07:10.000 --> 00:07:19.000Stuart Winchester: ski area didn't groom this run, or they haven't opened this lift, or, uh, you know, they usually let this bump up, but they don't, or, or…00:07:19.000 --> 00:07:27.000Stuart Winchester: you know, they… they are trying to save money, or they're being cheap. I generally don't bother with those, even though I get a lot of messages.00:07:27.000 --> 00:07:32.000Stuart Winchester: Complaining about things like that, because there's almost always a pretty good reason.00:07:32.000 --> 00:07:38.000Stuart Winchester: Uh, and it's almost always temporary, and it's really not worth the effort.00:07:38.000 --> 00:07:48.000Stuart Winchester: to write the story if I'm just writing about, you know, why Stratton or Mount Snow or Magic Mountain didn't open a certain lift on a certain day.00:07:48.000 --> 00:08:04.000Stuart Winchester: Uh, it's, it's a lot to track down and it's a lot of, uh, this person said this and the other person said that. It's just not the kind of thing that I'm want to cover with the storm, right? I want to do bigger stories. I want to do trend stories. I want to look at the culture and evolution of skiing.00:08:04.000 --> 00:08:11.000Stuart Winchester: And the passes, and all the infrastructure, and all the fun stuff. So I don't generally cover the day-to-day stuff, just because…00:08:12.000 --> 00:08:18.000Stuart Winchester: The ski areas that remain in 2026 are, for the most part, run by really good operators.00:08:18.000 --> 00:08:32.000Stuart Winchester: Uh, it… because… and they've survived. Most of the bad ski areas that were either mismanaged or were in the wrong places, they went out of business a long time ago, which is why the number of ski areas has been stable for around 25 years now in America.00:08:32.000 --> 00:08:35.000Stuart Winchester: So I but I started to notice.00:08:35.000 --> 00:08:45.000Stuart Winchester: several years ago that I was getting an outsized number of complaints around one ski area in particular in the Poconos.00:08:45.000 --> 00:08:47.000Stuart Winchester: And it was Camelback.00:08:47.000 --> 00:08:51.000Stuart Winchester: And Camelback had a long history of being an independent.00:08:51.000 --> 00:08:52.000Stuart Winchester: And…00:08:52.000 --> 00:08:54.000Stuart Winchester: Really…00:08:54.000 --> 00:08:59.000Stuart Winchester: the way it's been described to me by… by season pass holders, and I've skied…00:08:59.000 --> 00:09:04.000Stuart Winchester: some at Camelback, but I don't have that depth of knowledge of having grown up there.00:09:04.000 --> 00:09:20.000Stuart Winchester: That Camelback for a long time, for decades, set the standard on snowmaking, on grooming, on just general maintenance of lifts in the ski area in the Poconos. And that was why they had chosen to ski there all those years.00:09:20.000 --> 00:09:30.000Stuart Winchester: But things had started to fall apart when a new owner showed up in 2019. It was at the time KSL Capital, who was.00:09:30.000 --> 00:09:43.000Stuart Winchester: was managing it for EPR Properties, which is the entity that bought it, and they own a bunch of ski areas, EPR Properties, including a bunch owned by Vail, including North Star, and a lot of the old Peak Resorts in Ohio and such.00:09:43.000 --> 00:09:50.000Stuart Winchester: And KSL Resorts was a division of KSL Capital.00:09:50.000 --> 00:09:53.000Stuart Winchester: which is a part owner of Altera.00:09:53.000 --> 00:09:58.000Stuart Winchester: But for some reason, Altera, which is very good at running ski resorts.00:09:58.000 --> 00:10:00.000Stuart Winchester: did not…00:10:00.000 --> 00:10:15.000Stuart Winchester: get assigned as the… as the owner of Camelback. And when KSL Resorts purchased Blue Mountain, not in Ontario, the Blue Mountain in Pennsylvania, that's about 45 minutes from Camelback, two years later, in 2021.00:10:15.000 --> 00:10:26.000Stuart Winchester: That ski area also did not fall under Altera's ownership. And it was an odd choice to make, because Altera's really good at running ski areas, and they run…00:10:26.000 --> 00:10:35.000Stuart Winchester: Mammoth, and Deer Valley, and Steamboat, and Solitude, and Palisades Tahoe, and Stratton, and Sugarbush, and they definitely have.00:10:35.000 --> 00:10:41.000Stuart Winchester: the institutional knowledge and internal firepower to be able to run these ski areas in the Poconos.00:10:41.000 --> 00:10:43.000Stuart Winchester: Uh, Blue Mountain…00:10:43.000 --> 00:10:47.000Stuart Winchester: Had the benefit of a long time tenured management team.00:10:47.000 --> 00:11:02.000Stuart Winchester: That kept the place, by all accounts, running pretty well. Camelback, on the other hand, seemed to be falling apart before our eyes, and before the eyes of the loyalist skiers who loved the place so much. And they were really, really concerned, and I started to…00:11:02.000 --> 00:11:08.000Stuart Winchester: Because they had put, uh, a management team in place, it seemed.00:11:08.000 --> 00:11:10.000Stuart Winchester: that…00:11:11.000 --> 00:11:22.000Stuart Winchester: was not familiar with the… with the inner workings of a ski area. Uh, I… I hosted Dave Makarski, the former general manager of Kalenbach, on this podcast.00:11:22.000 --> 00:11:33.000Stuart Winchester: and very nice guy. We had a great conversation. Uh, he's not a skier. And, and, you know, sometimes you can be not a skier and run a great ski resort. Uh, look at Bill Stritzler up at Smuggler's Notch.00:11:33.000 --> 00:11:43.000Stuart Winchester: Bill hasn't skied in years, and he snowboarded for a little bit, but he's not a daily skier. Look at Shawnee.00:11:43.000 --> 00:11:54.000Stuart Winchester: that where the owner… that's one of the most modern, nice ski areas in the Poconos, uh, and the owner has not skied in decades. So, so it's not always necessary, uh, but…00:11:55.000 --> 00:12:10.000Stuart Winchester: It does help and it's certainly a benefit. So everyone I talked to, I was, I was gathering all this stuff for a story and I was gonna write about Camelback and, and it, it really seemed like it was the worst run ski area anywhere that I could find based on the amount of feedback I was getting.00:12:10.000 --> 00:12:25.000Stuart Winchester: I was gathering all this feedback from all these long-time pass holders, and then they hired a new general manager, and so I scrapped the story, but I still wanted to get it, and by all accounts, Jason Bays, who I'll bring on the podcast in a moment.00:12:25.000 --> 00:12:34.000Stuart Winchester: has really done a nice job of turning CamelBak around. So, so let's go to Jason now.00:14:09.000 --> 00:14:16.000Stuart Winchester: My guest today is the Vice President and General Manager of Camelback Ski Area in Pennsylvania.00:14:16.000 --> 00:14:26.000Stuart Winchester: Camelback runs six chairlifts, or maybe seven. I might have had a typo there. Serving 45 trails on an 827-foot vertical drop.00:14:26.000 --> 00:14:41.000Stuart Winchester: Prior to taking the top job at Camelback, he was general manager for Great Wolf Resorts around the United States. He also spent time as chief operating officer and general manager of Mountain Creek Ski Area in New Jersey and director of operations.00:14:41.000 --> 00:14:54.000Stuart Winchester: for Jay Peak, Vermont. His very first jobs as a teenager were as a lifeguard and ski instructor at Camelback. Jason Bay is my guest. Jason, welcome to the Storm. Awesome to have you. How you doing today?00:14:53.000 --> 00:15:00.000Jason Bays: Thank you, Stuart. Great to be here. I've been a listener from day one, so excited to join you.00:14:59.000 --> 00:15:14.000Stuart Winchester: I love that. I'm so hyped to hear that. I know I started with a little Northeast focus. You know, you're the… you probably know this already, but you're the second straight guest I've had on. There was a Mountain Creek alum, Chris Haggerty, on yesterday. Are you acquainted with Chris?00:15:13.000 --> 00:15:18.000Jason Bays: Yeah, Chris and I worked together, um, back in our days at Mountain Creek, great guy.00:15:17.000 --> 00:15:33.000Stuart Winchester: Yeah, yeah, I'm, uh, I'm not sure, I'm sure you're aware I'm based in New York City and Mountain Creek is one of my go-tos and, and was my home mountain before I started traveling all over the place for the storm. So, so, you know, Jason, I, I think it's awesome that you grew up at Camelback. Tal.00:15:34.000 --> 00:15:41.000Stuart Winchester: your childhood Camelback. What was the kingdom of Camelback like to you, uh, when you were growing up skiing there?00:15:40.000 --> 00:16:03.000Jason Bays: Yeah, look, I, you know, took, I grew up in Pocono Kid, born and raised 10 minutes from the resort. After school ski program was the first, you know, first sort of foray into life at Camelback and was immediately hooked in the summer as a swimming pool and two water slides. I thought that was the most awesome place in the world too.00:15:44.000 --> 00:15:45.000Stuart Winchester: Yeah.00:15:54.000 --> 00:15:55.000Stuart Winchester: Mmhm.00:16:03.000 --> 00:16:04.000Stuart Winchester: Mmhm.00:16:03.000 --> 00:16:21.000Jason Bays: And my parents thought it was a great babysitting service, you know, relative to that. So it was just an awesome, awesome place to grow up and, you know, be part of the small but mighty ski community that is Tannersville, Pennsylvania, in this area, in the Poconos.00:16:21.000 --> 00:16:39.000Jason Bays: um, you know, when it came to get a first job, uh, there's no place I was, uh, gonna consider other than Camelback. It's where all my friends were, it's where we all hung out all the time, and, um, you know, really just got introduced to, uh, to the sport, and, um, had some freedom. It was the first time I had some freedom, and it was to be at Camelback, so that's.00:16:27.000 --> 00:16:29.000Stuart Winchester: Mmhm.00:16:39.000 --> 00:16:56.000Stuart Winchester: So you worked there, and you were part of the machine, so to speak, and I realized you were sort of on the peripheral of the machine, as opposed to in the center of it, as you are now. But, you know, you grew up in the Poconos, and had that experience, and you had this vision of Camelback in your head, right? Then you went off and had a big life, as…00:16:56.000 --> 00:16:57.000Jason Bays: Yes.00:16:56.000 --> 00:17:00.000Stuart Winchester: as people do, and you went and worked at all these places that I just mentioned.00:17:00.000 --> 00:17:03.000Stuart Winchester: And then you came back to Camelback.00:17:03.000 --> 00:17:06.000Stuart Winchester: When you, when you arrived.00:17:06.000 --> 00:17:10.000Stuart Winchester: How had the place changed? And I just want to tee this up. I, you know.00:17:10.000 --> 00:17:19.000Stuart Winchester: before you came on, I was talking about how I don't generally write operations stories, right? Because it… there's usually a good reason for why a trail is closed, a lift's not running.00:17:19.000 --> 00:17:26.000Stuart Winchester: Uh, but a few years ago, I started to get an outsized number of complaints about Camelback.00:17:26.000 --> 00:17:38.000Stuart Winchester: And so I started to write a story about it, and then when you came along, I shelved it, because honestly, everyone immediately was like, oh, this is so much better. So, you know, how had…00:17:38.000 --> 00:17:41.000Stuart Winchester: Camelback changed.00:17:41.000 --> 00:17:42.000Stuart Winchester: when you…00:17:42.000 --> 00:17:44.000Stuart Winchester: Came back to work there.00:17:44.000 --> 00:17:51.000Stuart Winchester: And what were the challenges facing the resort? What did you focus on immediately?00:17:50.000 --> 00:18:08.000Jason Bays: Yeah, I'll just back up to say, you know, just to contextualize, um, from when I was there as a teenager and, um, through college on the ski team, too, I would say that community was a really big word, um, that was used all the time. You, you felt like it was, it was the Camelback community, and there's a really big emphasis on the ski product.00:18:08.000 --> 00:18:28.000Jason Bays: Um, as a ski instructor, like, what we were putting out, how we were doing lessons, how many lessons we could do, and the experience that was surrounding that. And same thing on the water park side. And, you know, I think the, um, you know, some of the observations, um, coming back to Camelback was, um, I think there's a little bit of focus, um, focus direction for, for, like, to focus on the ski product.00:18:28.000 --> 00:18:44.000Jason Bays: and focusing on the water park product, and I sort of look at it as, like, a… as Disney World, right? Whereas we fill out… if we do the ski part well, we do the snow tubing part well, we do the water park well, that puts heads in beds, um, versus trying to put heads in beds.00:18:44.000 --> 00:19:01.000Jason Bays: And then have them do the activities. We're leading with an activity front and centered focus. And that means making the strategic investments in the ski product, in our recreational product, and making that the very best that it can be.00:19:01.000 --> 00:19:23.000Jason Bays: back in 2008 when I was here as a teenager, that was all there was. There was no hotel product, right? So the ski product got outsized attention just naturally because it was a 560-acre resort that identified as a ski area and a water park. And I think some of the context that was missing was that while there's been a great evolution of Camelback as a four-season resort.00:19:15.000 --> 00:19:16.000Stuart Winchester: Mmhm.00:19:23.000 --> 00:19:40.000Jason Bays: It's really important that, to me, that each of those business units gets the time and attention that they would deserve if they were stand-alone units, particularly because a cog… it's a cog in the wheel, and that wheel is… it's a flywheel. It needs to… it all needs to turn at once, and so we lead with.00:19:40.000 --> 00:19:43.000Jason Bays: the recreational offerings first.00:19:43.000 --> 00:19:48.000Stuart Winchester: You know, you mentioned the community, and I wasn't aware…00:19:48.000 --> 00:19:59.000Stuart Winchester: that there was such a strong community around Camelback, and I'm not surprised, because most ski areas have that group of folks who, you know, they're retirees, and they boot up at 8am, and they take runs together.00:19:59.000 --> 00:20:14.000Stuart Winchester: But they were really passionate, and the running theme, Jason, in the emails and messages that I got from Camelback locals was that they loved Camelback. It wasn't that they hated Camelback, they hated to complain about Camelback.00:20:14.000 --> 00:20:18.000Stuart Winchester: They wanted to love it, but they couldn't. There was there was.00:20:18.000 --> 00:20:34.000Stuart Winchester: a lot of things they cited, uh, not making snowmaking when it's cold, understaffed grooming, uh, missed lift inspections. I don't know if this is true. This is what people were… they were reaching, I think, for answers. Uh, put it all together, and there was… it was definitely…00:20:34.000 --> 00:20:47.000Stuart Winchester: seemed as though the ski product was not the focus. So when you came in, what did you focus on right away and say, okay, this is what we gotta change, you know, we have to cover every trail 100% right away, or whatever it was?00:20:47.000 --> 00:21:09.000Jason Bays: Yeah, I think that's, look, I would start, you hit the nail on the head that there's a very passionate skiing community here at Camelback and in the Poconos and it means a lot to people. This is second, third generations that are learning to ski here, bring their families here and be part of this. And to your point, everyone wants to be prideful of Camelback, right?00:21:09.000 --> 00:21:24.000Jason Bays: This was the, this was family run for a really long time and, you know, very focused on sort of the, you know, season pass holders renewing year after year.00:21:24.000 --> 00:21:40.000Jason Bays: You know, a couple of things. One is I think that how we authentically tell our story isn't done in a way that is, you know, is done in a way that's authentic. A, bringing back the Camelback Mountain Facebook page that communicated ski related content.00:21:38.000 --> 00:21:39.000Stuart Winchester: Yeah.00:21:40.000 --> 00:22:06.000Jason Bays: Right? I think that, you know, there's only so many things you can say about a hotel room and how exciting it is. Like, we really lead now first with authentically telling the story. Our snow report got a lot more detailed, gave granular information as to what was going on. So, you know, did we have a perfect winter last winter? By all means, no, but we communicated that authentically. And where we messed up, we took.00:22:06.000 --> 00:22:23.000Jason Bays: the blame for it, and said, hey, we didn't get this right, and where we were working to improve the experience, we communicated that… communicated that story. So, to me, it started from a communication standpoint, that we were authentic, that we were honest, that we were truthful, and that we were communicating on a medium that.00:22:23.000 --> 00:22:31.000Jason Bays: our guests would see, um, and relate to. So I think a big miss was, I think, admittedly, a big miss was removing the, um, Camelback Mountain.00:22:31.000 --> 00:22:53.000Jason Bays: social media pages, um, and bringing those back were really important so that, um, we could tell the story authentically. I think SKUs really appreciate, um, knowing what's going on, and to your point on, hey, there's sort of this rumor flying or that rumor flying, um, you know, we were able to, uh, sort of hone in and, and tell, tell that story. Secondarily, I think from an infrastructure standpoint.00:22:53.000 --> 00:23:09.000Jason Bays: um, we really needed to make sure that we had, um, the right team in place. And we have an amazingly talented team at Camelback, um, but we did not have key positions filled, um, in certain areas. Um, and so, we bolstered up the snowmaking. Snowmaking team went from.00:23:04.000 --> 00:23:05.000Stuart Winchester: Mmhm.00:23:06.000 --> 00:23:08.000Stuart Winchester: Like, what areas?00:23:09.000 --> 00:23:30.000Jason Bays: you know, 3 to 4 to 30, um, this past winter, um, that makes a big difference, right? Our trail rollout was, um, you know, first to open in the East, uh, for Pennsylvania, um, and, uh, um, and, and focus on the core products. Um, same thing with lift operations. We brought in a really experienced lift, uh, maintenance manager.00:23:12.000 --> 00:23:13.000Stuart Winchester: Hey!00:23:13.000 --> 00:23:14.000Stuart Winchester: Wow.00:23:14.000 --> 00:23:16.000Stuart Winchester: Yeah.00:23:20.000 --> 00:23:21.000Stuart Winchester: Yep.00:23:30.000 --> 00:23:46.000Jason Bays: Um, to our team that really helped, um, support our Lyft, um, uh, operation. Um, decisions on when Lyfts ran and what time they ran, uh, you know, our thought was, let's, um, be more… like, you have to run the Terrain Park Lyft every day.00:23:46.000 --> 00:23:47.000Stuart Winchester: Mmhm.00:23:46.000 --> 00:24:06.000Jason Bays: to me, that's a commitment. We make that every day. We say we're running the Glen Lift every day. It services great novice terrain. It services the train park. And so, looking at the operational plan and saying, okay, what are ways that we can give back, you know, and make deposits back to our skiers? And in turn.00:24:06.000 --> 00:24:24.000Jason Bays: that builds momentum, right? People talk, and, like, the ski community is so connected, right? It's like, if you do something, like, people find out about it, because they're really, you know, they hear about it. And so, for us, focus on the core business was, um, you know, from a ski standpoint, was really important, and the infrastructure.00:24:12.000 --> 00:24:13.000Stuart Winchester: Right.00:24:17.000 --> 00:24:19.000Stuart Winchester: Mmhm.00:24:24.000 --> 00:24:41.000Jason Bays: to be able to do it. And I would just, lastly, just say I go back to making sure that our team had the resources to do their job. We're supported, we're empowered, collaborative leadership, you know, we sat around the table and said, this is the operating plan, this is what we're going to do for our guests.00:24:41.000 --> 00:24:46.000Jason Bays: And then go out and execute it to the best we can.00:24:45.000 --> 00:25:03.000Stuart Winchester: You know, Jason, I, I, I think you could have run for governor with one of the first things that you did, which was get rid of paid parking. I, I, I don't think that I've ever, uh, heard people happier about anything. Now, now, and let me, let me qualify this, right? I think in, in some instances, paid parking and parking reservations.00:25:03.000 --> 00:25:05.000Stuart Winchester: make sense.00:25:05.000 --> 00:25:18.000Stuart Winchester: you know, super high volume days. Arapahoe Basin, I think, is a model in Colorado where they only charge for certain days and certain times, and they keep backing off which days as they learn when they really need it. Camelback was charging every day.00:25:18.000 --> 00:25:36.000Stuart Winchester: All day, you know, a Monday with, you know, 10 people on the mountain, they were charging for it. And, you know, acknowledging that sometimes it's appropriate, I think Camelback got pretty out of hand with it, and when I had Mr. Markowski on the podcast, great guy, we had a great conversation, but he was not backing off that. He said, nope, paid parking.00:25:36.000 --> 00:25:51.000Stuart Winchester: we're all in. You said no. So talk about that and how you sold. I'd imagine it was a revenue stream, right? And you had to sell management on that, and I don't know if I'm giving you credit for something someone else did, but talk to us about parking and the evolution there.00:25:51.000 --> 00:26:12.000Jason Bays: Yeah, that was a week one decision from the Camelback team when I got here made from our leadership team at Camelback that everyone was in alignment on our senior leadership team here at the property and myself to remove the paid parking. And I think definitely there's actually you have so many nice pictures behind you.00:26:12.000 --> 00:26:30.000Jason Bays: I have a picture of the old paid parking sign behind me there, if you can see it on the corner, and it actually serves to me as a reminder of the guest experience, because someone's put a sticker on that paid parking sign that you probably can't see there, but it says, Ski Camelback, we're not happy until you're not happy.00:26:15.000 --> 00:26:19.000Stuart Winchester: Yeah.00:26:30.000 --> 00:26:48.000Jason Bays: Um, and it's a reminder to, to me and our team, um, that we're here to have fun, and we're here for the guest experience, and we're here to live, live and breathe fun Camelback style. This is not a, um, you know, we want guests to look forward to, to being here. And I think, you know, yes, there was.00:26:37.000 --> 00:26:38.000Stuart Winchester: Mmhm.00:26:48.000 --> 00:27:05.000Jason Bays: So obviously we ran a financial model. We didn't just, you know, get rid of paid parking and not assume, you know, that there wasn't some revenue to be recaptured elsewhere with a strategy to do it. But I think more importantly, you know, think about it.00:27:05.000 --> 00:27:22.000Jason Bays: a non-busy day, it might even be raining, it's 40 degrees, the last thing you want is someone running around a parking lot telling you, like, hey, I need you to hand over $15, and by the way, then you're gonna schlep your stuff up two different levels of parking, um, you know, that might be even charged higher, and then get to.00:27:18.000 --> 00:27:19.000Stuart Winchester: Mmhm.00:27:22.000 --> 00:27:38.000Jason Bays: uh, the mountain and go to guest services. You know, I have a 3-year-old. If my wife and I went skiing, that would be an incredible amount of friction, um, just to get to, uh, the front of the mountain. And so I think putting ourselves in the guest lens of saying, is that really what we want the guests to experience?00:27:29.000 --> 00:27:30.000Stuart Winchester: Mmhm.00:27:38.000 --> 00:27:53.000Jason Bays: Um, it's not, and, and it was a burden to everyone at this, you know, you think I'm talking about, we talked to frontline associates too, like, the first thing that they had to tell people was that they had to pay for parking. You just imagine, sort of, the cascading effect that, that, that, uh, that that had, and we said, look, is there.00:27:53.000 --> 00:28:09.000Jason Bays: Um, is there a better way? Um, can we run shuttles to these lots and pick people up and bring them to the mountain and make them feel, um, you know, like our valued… like our valued guests? What does that arrival experience look like? Um, you know, that's really what we… what we looked at, and then said, okay.00:28:09.000 --> 00:28:25.000Jason Bays: can we… ultimately, will we drive more volume here? Will more people come because of a better guest experience? And I'll say that I would rather grow the sport, grow the industry. Our team would rather grow the sport and grow the industry than figuring out how to.00:28:25.000 --> 00:28:35.000Jason Bays: You know, sort of, you know, run a secondary ancillary business that's not to our core product and what we want our guests to experience here.00:28:34.000 --> 00:28:48.000Stuart Winchester: You know, it's a little counterintuitive, but sometimes, by removing a revenue stream, you get that less-is-more effect. Another example, your season pass, you know, according to my records.00:28:48.000 --> 00:29:04.000Stuart Winchester: Starting in 2020 to ‘21, the season pass was $599 at its early bird price, and it hovered between that and $649 for the next five years. This year, you put it on sale for $399. It's still at that price for unlimited Camelback.00:29:04.000 --> 00:29:20.000Stuart Winchester: That's a great bargain for, uh, for a season pass on the East Coast, and, you know, for the listeners, you are competing with the Epic Pass, which has Jack Frost, Big Boulder, right down the road, a couple exits down I-80, and their Northeast season pass is pretty affordable, and it's a pretty good deal.00:29:20.000 --> 00:29:33.000Stuart Winchester: So… so talk to us about that decision and… and… and how… how that $399 is worth it. You also wrote back, if you want to talk about, uh, the… the triple pack. I thought that was great, and I don't have the price right in front of me, but… but you've really done a lot to… to…00:29:33.000 --> 00:29:39.000Stuart Winchester: create more of a value experience for that loyal Camelback skier, from my point of view.00:29:39.000 --> 00:29:55.000Jason Bays: Yeah, thank you, and that's definitely the goal. Um, you know, I think our thought process here is let's get more people on Snow, um, and have them have a great experience while they're here. Um, I would love to tell you that there's some master business plan behind this.00:29:50.000 --> 00:29:52.000Stuart Winchester: Mmhm.00:29:55.000 --> 00:30:10.000Jason Bays: But, you know, truly, at the heart of what we do is, let's figure out how to get more people on snow, get them to a spot where they want to come back and learn and be part of it. And guess what I would just share to that is.00:30:10.000 --> 00:30:24.000Jason Bays: you know, we were charging a day ticket in 2025 of $169, um, at its highest point, right? And I would rather have a lifelong… I would rather have one per… I would much rather, I think from business proposition, we would rather have.00:30:16.000 --> 00:30:17.000Stuart Winchester: Mmhm.00:30:24.000 --> 00:30:39.000Jason Bays: one person definitely not come and spend $15 to $40 to park and $169 and say, I'm never coming back, versus $399, now they're like, wow, this place is awesome, I'm getting a great value, I bring my family.00:30:32.000 --> 00:30:33.000Stuart Winchester: Damn.00:30:39.000 --> 00:31:01.000Jason Bays: I want to come enjoy food and beverage. And hey, by the way, we also have this great snow tubing park and this great water park. And would you like to stay at our hotel when you come with your season pass and enjoy Aquatopia? And we're debuting The Curse of Camelback this fall, right? Which is the Halloween, if you haven't heard, it's a Halloween 13 scare zones. Take a chair, lift up to it.00:31:01.000 --> 00:31:03.000Stuart Winchester: Mmhm.00:31:01.000 --> 00:31:24.000Jason Bays: But I say all that to say we've got so many great cross marketing promotional opportunities at Camelback that that really becomes a super compelling business case for us. And I think it's the right thing to do for the sport is grow it, make it more accessible, allow more people to come here and see what we have to offer. I can't tell you how many people I meet, whether it's snow tubing, skiing.00:31:24.000 --> 00:31:41.000Jason Bays: water park, the hotel, whatever they're here for, CBKMA or Adventure Park, they have no idea that the other part exists to, um, the resort. And I'll share that that's been the case even in, like, when I was, uh, at Jay Peak running the water park.00:31:32.000 --> 00:31:34.000Stuart Winchester: Hmm. Okay.00:31:41.000 --> 00:31:43.000Jason Bays: People would come there, and they'd be like.00:31:43.000 --> 00:32:02.000Jason Bays: what is this mountain that is here? And it's Jay Peak, like, one of the most hardcore ski resorts in the world. And there were people that were coming there and were like, I had no idea there was a ski resort here. So, if it's true at Jay Peak, it certainly is true at Camelback, where.00:31:48.000 --> 00:31:49.000Stuart Winchester: Right.00:31:49.000 --> 00:31:52.000Stuart Winchester: Yeah.00:31:52.000 --> 00:31:53.000Stuart Winchester: Yeah, thank you.00:31:59.000 --> 00:32:00.000Stuart Winchester: Mm-hmm.00:32:01.000 --> 00:32:02.000Stuart Winchester: Yeah, okay.00:32:02.000 --> 00:32:19.000Jason Bays: we have all these different offerings that people don't know about, maybe necessarily about all of them, so our fundamental business philosophy is make it accessible, make them lifelong, um, skiers and riders, and introduce them to everything that we have to offer here in the Poconos. And I would just argue, when I say Poconos.00:32:19.000 --> 00:32:41.000Jason Bays: Like go, like experience Shawnee and experience Jack Frost Big Boulder and experience, you know, the other great ski areas in this region and Mountain Creek and wherever else and get a flavor for it. I think that's, we could use more skiers in the industry and to grow the sport. So for us, that's sort of the long-term business model that we're using.00:32:22.000 --> 00:32:23.000Stuart Winchester: Mmhm.00:32:41.000 --> 00:32:58.000Stuart Winchester: So, I just looked at the triple ticket, and it looks like $149, and I think that's no blackouts. $199 includes rentals. That's pretty amazing. So, talk about that product, and then you mentioned the $169 peak day ticket. Have you settled on prices yet for 2020?00:32:58.000 --> 00:33:03.000Stuart Winchester: 6, 27. I should have checked your site in advance, but I didn't. So I don't know if you've.00:33:03.000 --> 00:33:21.000Jason Bays: Yeah, we have not, uh, posted, uh, day ticket prices for this year. Last year, um, we didn't exceed around $110, um, on a day ticket. Uh, so we kept it, I think, pretty reasonable for, for, for a, for a Pocono offering. Um, triple tickets, massive, um, success, uh, for us.00:33:10.000 --> 00:33:12.000Stuart Winchester: Oh, okay.00:33:14.000 --> 00:33:15.000Stuart Winchester: Yeah, yeah.00:33:21.000 --> 00:33:37.000Jason Bays: Um, and when we talk about, like, again, getting more people introduced to the sport, you don't necessarily pick up skiing on the first time. Um, you think about that rental product, which we, um, tremendously… whatever we had on the pro forma for that was, uh, blown by by, like.00:33:28.000 --> 00:33:30.000Stuart Winchester: Mmhm.00:33:37.000 --> 00:33:53.000Jason Bays: 400% on the triple ticket with rentals. And what I really believe in is that, you know, you become a lifelong skier by getting repetition, not by going once a year. It's really hard to sustain as a skier going once a year.00:33:50.000 --> 00:33:52.000Stuart Winchester: Yeah. Okay.00:33:53.000 --> 00:34:11.000Jason Bays: and saying, oh yeah, that was our trip. We're really trying to create a guest for life and get them to return visit. That's in many ways more important to us than, again, trying to get, like, the highest yield on that one day that they picked. Like, come back and visit our resort and, um, you know, again, the business side to this is.00:34:11.000 --> 00:34:28.000Jason Bays: we're cross-marketing across all of our other offerings here that we have on this campus to say, come and visit us again. And again, to us, that's more important than, you know, the highest yield that we can get to. So the triple ticket's really successful. And I think one last thing I would share.00:34:28.000 --> 00:34:46.000Jason Bays: a lot of season passes in the market right now, um, the triple ticket's a great opportunity for people to get a couple of days at Camelback, even if they've committed somewhere else, and particularly, you know, our long season, um, there's plenty of time to use it, um, as well, uh, from the, uh, long season that we established from last year.00:34:46.000 --> 00:34:50.000Stuart Winchester: Jason, I think that's a really smart way to look at it as…00:34:50.000 --> 00:34:57.000Stuart Winchester: a… creating a habit rather than pulling as much yield as possible. And a lot of the larger operators.00:34:57.000 --> 00:35:11.000Stuart Winchester: get frustrated with me and the rest of the ski media because they don't understand why we focus on that peak price, right? Because the peak lift ticket this year at Beaver Creek is $392, set to be. Probably almost no one will pay that price, but…00:35:11.000 --> 00:35:28.000Stuart Winchester: What it does is it acts as a, a billboard for the rest of the ski industry and especially so, so Camelback for, for people who don't know when you're driving on I 80 I mean, you see it, it looms right over the highway. It is one of the major interstates in America, especially at night. The thing is lit up.00:35:28.000 --> 00:35:46.000Stuart Winchester: And so, chances are, if people think about skiing, and they think about where to go, they're gonna think about the most obvious one, and that's Camelback, and that's why, for many years, it was that, or Seven Springs was the busiest ski area in Pennsylvania, traditionally. So I think that's a really smart way to look at it, because if people show up that one time, and.00:35:46.000 --> 00:35:59.000Stuart Winchester: cost them, you know, $500 for 2 people, they're just not gonna come back, and they're not gonna try Shawnee, or… or Blue Mountain, or Jack Frost, or Elk Mountain, or Montage. So, um, I wanna talk about… Jason, I wanna talk about Lyft.00:35:59.000 --> 00:36:16.000Stuart Winchester: And… can you see this trail map? This is an old trail map. I mentioned that I know this, so for those watching on StormSkiing.com or YouTube, you can see this. So there's been a ton of changes, and I want to break all these down with you. The first I want to talk about is, over the past couple years.00:36:16.000 --> 00:36:32.000Stuart Winchester: Mark Antony and Cleopatra, these two lifts right here, an old triple and an old double, have been removed. Can you talk about why you took those lifts out of service, and if you plan to replace them with anything, or what you planned, or what the rationale was behind it?00:36:32.000 --> 00:36:49.000Jason Bays: Yeah, I appreciate that. Uh, that does predate my time here, that they had reached the end of their, um, uh, ability to operate. Um, and so they have, um, both been, um, sort of partially disassembled. Um, there is unfortunately not.00:36:35.000 --> 00:36:37.000Stuart Winchester: Mmhm.00:36:39.000 --> 00:36:41.000Stuart Winchester: Mmhm.00:36:46.000 --> 00:36:47.000Stuart Winchester: Okay.00:36:49.000 --> 00:37:05.000Jason Bays: I, by the way, two of my favorite lifts when I was a ski instructor, because you could get right up and not wait in long lines on the weekends, so absolutely realizing and recognizing the capacity that they brought, but no opportunity for us to.00:37:01.000 --> 00:37:02.000Stuart Winchester: Mmhm.00:37:05.000 --> 00:37:23.000Jason Bays: um, reinstate those lifts as presently, um, as presently, uh, uh, sort of, um, situated, um, and, and not, not, not able to, uh, um, not able to, uh, rerun them. It will require a, um, new, uh, chairlift to, um, to ultimately replace.00:37:23.000 --> 00:37:37.000Jason Bays: those two lifts. It saddens me to share that, but that is, in fact, what has happened there, and I've been very open with our season pass holders about that messaging and the why behind it.00:37:38.000 --> 00:37:41.000Stuart Winchester: So, so in fantasy ski resort world, Jason.00:37:41.000 --> 00:37:46.000Stuart Winchester: Would you put a new lift here, and what would you put, if you could?00:37:45.000 --> 00:38:04.000Jason Bays: Yeah, absolutely. Um, same thing. We've, uh, we've made clear, uh, with no time, no official time frame to share, um, but certainly, uh, we've, we've, um, had, uh, preliminary conversations, um, about a fixed grip, um, quad that would, uh, would be able to take the place of both of those lifts, uh, and create that.00:38:03.000 --> 00:38:04.000Stuart Winchester: Mmhm.00:38:04.000 --> 00:38:10.000Jason Bays: original redundancy that those two lifts brought to the resort when they were in operation.00:38:10.000 --> 00:38:27.000Stuart Winchester: Yeah, that would be really nice. So, so, so these are gone and I, I have a, a current trail map now. So, um, and, and it's not completely current. We'll discuss the new trails in a moment, but this is the most current posted on your website. So, uh, we go over, these are the lifts that remain and see, uh, yeah, I, I miscounted in my intro, so sorry about that.00:38:27.000 --> 00:38:42.000Stuart Winchester: So this one is Stevenson, and Stevenson was, uh, it's a high-speed quad, uh, for the listeners, and it… it was a real junker. It was always stop, stop, stop, and, you know, it was… it was really… seemed to be falling apart and have a lot of issues. Now, uh, in 2020…00:38:42.000 --> 00:38:51.000Stuart Winchester: 5, this year, or 2024, I believe, Camelback, uh, McCarthy, the GM at the time, sent out a letter saying it was due for a…00:38:51.000 --> 00:38:53.000Stuart Winchester: Waltz.00:38:53.000 --> 00:39:02.000Stuart Winchester: Uh, let me see what he said… like, a complete modernization of Stevenson. So, so did that happen? And talk to us about Stevenson, and what kind of shape it's in right now.00:39:01.000 --> 00:39:20.000Jason Bays: Yeah, great, um, yes, that was a, uh, look, an amazing, um, project that was completed by, uh, by Dave and team, um, to modernize that lift. Um, it has, essentially, Doppelmayr came in and put in an entire new, uh, minus the, uh, minus the, uh, uh, the terminals and the.00:39:08.000 --> 00:39:09.000Stuart Winchester: Mmhm.00:39:20.000 --> 00:39:35.000Jason Bays: Um, uh, and the structure itself, um, essentially all new components, all new electrical, um, uh, wiring components to it, a lot of the things that had plagued it. Um, and last year, uh, it operated 138 days.00:39:34.000 --> 00:39:36.000Stuart Winchester: Unbelievable.00:39:35.000 --> 00:39:53.000Jason Bays: Uh, which for Pennsylvania, uh, that's pretty darn good. I think we recognize it's a workhorse, um, it's key to accessing some really, um, fantastic terrain for us, um, and that modernization project with Doppel… in, um, partnership with Doppelmeyer that was done in the summer and fall of 2025.00:39:53.000 --> 00:39:54.000Stuart Winchester: Mmhm.00:39:53.000 --> 00:40:08.000Jason Bays: um, was, uh, very, uh, so it's all immediate impact, um, with, uh, Stevenson Reliability this past year, and we expect that to, uh, you know, knock on wood, to, uh, to continue going forward. We essentially, again, have a brand new lift, minus the, uh.00:40:08.000 --> 00:40:10.000Jason Bays: Uh, minus the physical pieces.00:40:10.000 --> 00:40:26.000Stuart Winchester: That's a really smart way to do it because they are tremendously expensive, these new lifts. And for folks who are watching or listening, this Stevenson is really important because you walk out of this giant hotel that's right here, that's not on the trail map with 400 and some rooms, and that is how you get up the mountain. Otherwise you got to.00:40:26.000 --> 00:40:41.000Stuart Winchester: pull your way over, so when that lift is not running or has problems, it's a real big issue. So, the alternative was, over here, Black Bear 6, uh, you replaced an old high-speed quad that was there, and… and I love this Black Bear 6 lift. It is…00:40:41.000 --> 00:41:01.000Stuart Winchester: Freakin' Ferrari, man. I think the price they gave me was something like $12 million that they spent, or maybe it was $10 to put that in. So that's the alternative, right? If you don't just modernize that current lift, you replace it. So, uh, Black Bear is awesome. I love it. It has bubbles. Is it too much? I mean, I know that KSL Now Peregrine had reasons for.00:41:01.000 --> 00:41:16.000Stuart Winchester: for putting it in, but what have you learned from a couple of years of having BlackBerry around, which is, again, probably the nicest lift in the state of Pennsylvania and one of the nicest in the Northeast, but maybe a little heavier than what you need for CamelBak, but I don't know, you tell me.00:41:17.000 --> 00:41:41.000Jason Bays: Yeah, you know, you know what I would share to that, um, you know, we, we brought it back for scenic chairlift rides this summer, and I mean, it's a massive hit. The summer, summer guests love, uh, the bubbles, they put them down when it's sunny, they put them down, um, probably gets more use in the summer as a bubble lift than the winter, uh, but look, it's, it's nice to, uh, have on the days where, you know, there's some liquid precipitation out here. It certainly happens in the Poconos.00:41:22.000 --> 00:41:24.000Stuart Winchester: Hmm.00:41:34.000 --> 00:41:35.000Stuart Winchester: Okay.00:41:41.000 --> 00:41:58.000Jason Bays: um, and, uh, and, and or, um, uh, you know, other, other weather events, it's, it's, it's a nice to have, um, and it certainly, it gets you up in, you know, a little bit over two minutes. Um, it's a smooth ride, it's a great ride. Um, you are not going to get any complaints from me that we have a, um.00:41:47.000 --> 00:41:48.000Stuart Winchester: Mmhm.00:41:51.000 --> 00:41:52.000Stuart Winchester: Mm-hmm.00:41:58.000 --> 00:42:11.000Jason Bays: bubble, D-line, six-pack, um, in place, uh, and able to operate as our main workhorse lift. Um, and, uh, I think the six-pack versus the quad was absolutely the right, uh, call. Um…00:42:11.000 --> 00:42:27.000Jason Bays: from my experience being here before with the Sullivan Express, um, with the four-seater, the six-seater, just the… the added, uh, ability, uh, there is, uh, is… is well worth it. So, uh, we're happy to have that… happy to have that lift. I… I wouldn't, uh… I wouldn't…00:42:27.000 --> 00:42:31.000Jason Bays: We won't be trading it in at this point. Let's put it that way.00:42:30.000 --> 00:42:38.000Stuart Winchester: It is a gorgeous machine, and I have to tell you, I'm that weird person who, if there's a line on one lift.00:42:38.000 --> 00:42:56.000Stuart Winchester: And no line on the lift next to it. Even if it's a slower lift, I'll take the slower lift, because I just would rather not deal with the hassle of the line. So right here, for those who are watching, is the Bailey Double, and this is an old chair lift. It's an old slow double, it runs almost exactly parallel to Black Bear 6, doesn't land quite as high.00:42:56.000 --> 00:43:16.000Stuart Winchester: on the mountain, but functionally, it does about the same thing for you. So I like Bailey, and I was glad to see that not only did you keep it, and it does run, and that was true even under the previous regime, but you got a new gearbox for it, which is a really big deal for a lift like this in several decades. Also, talk about the work you've done on Bailey, and how you hope to use that lift.00:43:16.000 --> 00:43:18.000Stuart Winchester: this year to complement Black Bear.00:43:18.000 --> 00:43:21.000Jason Bays: Yeah, so, um, Bailey Lift…00:43:21.000 --> 00:43:32.000Jason Bays: full disclosure, Bailey Lift, Meadows Lift, Raceway Lift, and our season pass holders are very aware of this. Um, unfortunately, uh, we're not, um…00:43:32.000 --> 00:43:41.000Jason Bays: ready for day one of last year, um, or even close. And so, uh, we had to do a lot of, um…00:43:34.000 --> 00:43:35.000Stuart Winchester: Mmhm.00:43:41.000 --> 00:43:57.000Jason Bays: normal PM maintenance, um, throughout the, um, end of fall and into winter to have all of them operational. Um, what I share to that is, um, we will run, just level set here really quickly, we will run all the lifts that we have on this trail map.00:43:42.000 --> 00:43:44.000Stuart Winchester: Okay.00:43:57.000 --> 00:44:02.000Jason Bays: Um, and take care of them, maintain them, operate them.00:44:02.000 --> 00:44:18.000Jason Bays: Staff them, everything that you would do to run the extra capacity, we certainly need it. We'd like more capacity, actually. So that being said, Bailey Lift is critical. We got it back online.00:44:08.000 --> 00:44:10.000Stuart Winchester: Yeah. Okay.00:44:18.000 --> 00:44:34.000Jason Bays: End of January, it ran for 2 or 3 weekends, and we had a failed gearbox, um, on it, which is really unfortunate. Um, this off-season, uh, we've replaced the gearbox, we've done a full PM over the course of the summer on it, which is…00:44:34.000 --> 00:44:50.000Jason Bays: the, as you, as everyone knows, the ideal time, uh, to be, um, conducting such work, um, so that it is ready on, uh, day one. Um, it is a critical backup lift. We will run it every weekend.00:44:50.000 --> 00:45:07.000Jason Bays: Um, that we're, you know, in season, I would say in the heart of season, we're gonna run it. Won't be shy to not run it. Um, same thing with the Meadows, same thing with the Glen, same thing with the Raceway, which, um, you know, I know that that was, um, certainly chief among the complaints of.00:45:07.000 --> 00:45:22.000Jason Bays: locals and guests who were visiting from out of town alike was Lyft availability, Lyft reliability. That was something that we focused as fast as we could on last year, but we're setting ourselves up this year to be.00:45:22.000 --> 00:45:39.000Jason Bays: um, very proactive to that, and recognizing the importance of, of each of, uh, uh, you know, each of these. And look, every once in a while, uh, if the, you always want to have, like, Bailey is critical because it's the only other, if there's Black Bear, without Black Bear, it's the only other thing left, right?00:45:36.000 --> 00:45:38.000Stuart Winchester: Yeah.00:45:39.000 --> 00:45:55.000Jason Bays: Um, and so, uh, you know, I think the, you know, back in the, when I was here, like, every Lyft ran on the weekends. It was Camelback. Um, it was busy, right? Like, everything was going. That's, that's essentially our, our, our philosophy, um, will continue to be our philosophy going forward.00:45:46.000 --> 00:45:48.000Stuart Winchester: Mmhm.00:45:55.000 --> 00:46:11.000Stuart Winchester: Yeah, Jason, I'll admit, I didn't come to Camelback last season, so I wasn't able to experience it firsthand. I really wanted to come to your May thing, which I'll talk about, I'll get to in a minute, but I had a shoulder surgery, so I wasn't able to do that. But I wasn't only basing my perceptions of C.00:46:11.000 --> 00:46:19.000Stuart Winchester: on locals' reactions. I had skied there myself in recent years, and the lift line management, I have to say.00:46:19.000 --> 00:46:21.000Stuart Winchester: It was…00:46:21.000 --> 00:46:33.000Stuart Winchester: really frustrating from a skier point of view, when you're waiting for the Stevenson lift, and there's a big line, and every chair is going up with one or two people, and this is not peak COVID or anything else, this is several years later.00:46:33.000 --> 00:46:50.000Stuart Winchester: So, you know, and I had a lot of locals tell me, oh, we walk up Sun Bowl because the lift line is just too chaotic. People come from both sides. No, no, again, that was all before. What's your philosophy of lift line management? How have you tried to tame that? And there's always, it's always going to be a little wild and hard in Pennsylvan.00:46:50.000 --> 00:46:56.000Stuart Winchester: Uh, but they could definitely have been managed better. Is that something that was important to you, that you focused on?00:46:56.000 --> 00:47:15.000Jason Bays: Yeah, we focused on that. We have a new lift operations manager that was hired in November of 2025, who took the bull by the horns. We developed a supervisor team in fairly short order to that as well, to build out a well-rounded team. And then I would just share that our lift attendants.00:47:15.000 --> 00:47:32.000Jason Bays: All hired locally within the community. And I think that we were fully staffed in LiftOps this year, which was a big, very big win. It starts there, right? A, the people, and then B, the right people.00:47:22.000 --> 00:47:23.000Stuart Winchester: Mmhm.00:47:32.000 --> 00:47:49.000Jason Bays: um, on the, uh, on the bus, um, as a catalyst to drive, uh, lift operations forward. Um, and then absolutely, uh, we focused on, uh, line management, queuing, um, we set new, in some cases, new queues. We had, um, uh, supervisors, in many cases, out.00:47:49.000 --> 00:48:04.000Jason Bays: um, putting up chairs, um, and, um, and managing the lift line. We added, once we got that right, and we felt like we were in a good spot, and we, you know, look, I think, admittedly, a couple technology hiccups here and there, it was not a perfect, uh.00:48:04.000 --> 00:48:17.000Jason Bays: we didn't, like, on opening day, it wasn't perfect, but, uh, we improved, it was a big focus for our team, and I think when we talk about fundamental ski operation, um, if we just were a ski area, we would absolutely be focusing on.00:48:06.000 --> 00:48:08.000Stuart Winchester: Yeah.00:48:17.000 --> 00:48:36.000Jason Bays: lift queuing, but we have to do that, like, we have to execute that every day because we are a ski area, um, and that's core to our business, and so that's important. Um, then we added, once we got queuing, uh, uh, correct, we added surprise and delights. Lift, uh, chocolate chip cookies were massively popular.00:48:36.000 --> 00:49:04.000Jason Bays: We handed out over 15,000 chocolate chip cookies this winter at the Stevenson lift line. And so, you know, then it becomes fun, right? Then it's the hospitality side of the business of how do we engage with our guests now that we have full chairs going up for the most part off of the Stevenson and the Black Bear and the Sun Bowl. So we hired extra associates to do that, to surprise and delight, to help our guests.00:48:40.000 --> 00:48:42.000Stuart Winchester: Cool.00:49:04.000 --> 00:49:20.000Jason Bays: The one other thing I would just share is Sunbowl is a great example. How many people get down to the Sunbowl and have never ridden a lift before? And so you need that extra human touch to be able to help. It's not even just putting people in groups of four. It's just helping them with like, here's where you go to load the lift. Here's what you do.00:49:12.000 --> 00:49:14.000Stuart Winchester: Yeah.00:49:20.000 --> 00:49:21.000Stuart Winchester: Yep.00:49:20.000 --> 00:49:33.000Jason Bays: Um, I think that that investment in our people to provide that service to our guests is very well worth it, and it's the difference between someone having a bad experience getting on a lift and never coming back.00:49:33.000 --> 00:49:43.000Jason Bays: or having a great experience, feeling well cared for, and wanting to try again. Um, and so that, that, that was, um, you know, I think that's a core, um, focus for us.00:49:43.000 --> 00:50:02.000Stuart Winchester: So, one of the ways that I can tell the resort is being run by a skier, in addition to all the things you just said, and your passion for the minutiae of things like lift lines, which I share, is that you're cutting 3 new trails in a resort that's 60 years old, and I love that. So, talk us through these trails, Jason. I'll do my best to trace them.00:50:02.000 --> 00:50:08.000Stuart Winchester: on the trail map. I don't have the updated trail map, I don't know if you've created it yet, but talk us through these three trails.00:50:08.000 --> 00:50:25.000Jason Bays: Yeah, so we're really excited. Look, this, you know, came after, you know, the so many guests, new guests that visited us at Camelback this past season. We said, you know what, let's do something fun and exciting. And like, you know, you think about how.00:50:25.000 --> 00:50:43.000Jason Bays: Um, yeah, I just, you know, if someone said, anyone puts in a new trail, uh, the skier in me wants to drive to that resort, no matter how big or small, and be like, alright, like, let's do it. Um, and our team feels, uh, you know, much of the same way. So, um, that being said, uh, we had a lot of natural snowfall this year, so…00:50:32.000 --> 00:50:33.000Stuart Winchester: Yeah.00:50:33.000 --> 00:50:36.000Stuart Winchester: Yeah.00:50:36.000 --> 00:50:37.000Stuart Winchester: Yeah, sure. Yeah.00:50:43.000 --> 00:50:59.000Jason Bays: I was acutely paying attention to where people were skiing when we had natural snowfall, where they wanted to go, and then, you know, maybe following those lines, too, and seeing what the fun was about. So, my point to all of that is, we said, let's create some, and I think for Camelback, too.00:50:46.000 --> 00:50:48.000Stuart Winchester: Mm-hmm.00:50:59.000 --> 00:51:15.000Jason Bays: it's very, um, you know, we wanted to create something that was sort of unique. I didn't want to just put in, like, regular trails that, A, we don't have a lot of space for regular trails, and B, um, we really wanted to create sort of unique experience. So, right underneath Black Bear, um, in between Sullivan and John Bailey there.00:51:07.000 --> 00:51:09.000Stuart Winchester: Mmhm.00:51:15.000 --> 00:51:30.000Jason Bays: um, there's a, um, there's a chute, um, where the old Alpine Slide used to go. Basculus goes back into Rocket, uh, but underneath there is some really fun rolling terrain. Like, it's, it's because the mountain, the, uh, Alpine Slide.00:51:26.000 --> 00:51:28.000Stuart Winchester: Yeah, thank you.00:51:30.000 --> 00:51:54.000Jason Bays: back in the day did had several dips and curves and so we're going to lean into those dips and curves and create something sort of fun that you can get some you know launch some airtime off of if you want or carve a turn over it but it'll have some some really nice terrain variation in a way that most trails at Camelback don't have and they're coming off of an expert trail there so.00:51:54.000 --> 00:52:06.000Jason Bays: um, gives, uh, you know, anyone skiing Asp, Hump, Rocket, um, or Basilisk would be able to reach that trail, um, and, uh, and be able to, uh, just have a little bit more excitement on the way back down.00:52:06.000 --> 00:52:08.000Jason Bays: Um…00:52:08.000 --> 00:52:20.000Jason Bays: Upper Cleopatra there, if you go to the, uh, where the U is, uh, or where Upper is, we're gonna cut a trail through the woods there that's going to end up on the bottom of Big Pocono.00:52:19.000 --> 00:52:21.000Stuart Winchester: Okay.00:52:20.000 --> 00:52:31.000Jason Bays: Um, so it's gonna go down and across. So, um, that… um, and I see where your cursor is. If you go to the… where it says Upper on Upper Cleopatra.00:52:26.000 --> 00:52:29.000Stuart Winchester: So, like, here? Or…00:52:30.000 --> 00:52:32.000Stuart Winchester: Oh, upper…00:52:32.000 --> 00:52:54.000Jason Bays: So, Big Pocono, that's Uncle B. Yeah, right there. Yep, we're going through there. Yeah, so that's gonna be, that's a narrow blue square. So, you know, I think one of the things that's fun for us is we're gonna create a blue square there. That used to be a trail back in the 60s and 70s, fun fact, when Walter Foger was designing Camelback.00:52:34.000 --> 00:52:37.000Stuart Winchester: Upper… oh, this one. Okay, so you're cutting through here?00:52:37.000 --> 00:52:39.000Stuart Winchester: Oh, cool. Okay.00:52:49.000 --> 00:52:51.000Stuart Winchester: Oh, cool.00:52:54.000 --> 00:53:09.000Jason Bays: Um, that being said, um, the… actually, it got filled in with pine trees, so it's gonna be really cool, because there's pine trees on both sides. Um, we made it narrow, so we kept the pine trees, um, and so that's gonna be a really fun, um, sort of narrow… I think about, like, the, um.00:52:58.000 --> 00:52:59.000Stuart Winchester: Mmhm.00:53:01.000 --> 00:53:03.000Stuart Winchester: That's cool. It's pretty.00:53:09.000 --> 00:53:26.000Jason Bays: the ending of Jay Peak with some of the blues at the very bottom there by Interstate. We're trying to sort of have that, obviously in a much smaller zone, have that same effect, though, where you're feeling like you're really in the trees, and you've got some nice twists and turns to it. It's not terribly steep.00:53:12.000 --> 00:53:13.000Stuart Winchester: Yeah, okay.00:53:26.000 --> 00:53:44.000Jason Bays: Um, two things on that trail. One is, it takes traffic off of Honeymoon Lane, which is a main boulevard, it pushes it onto the Sphinx, which has much more trail capacity, which is great, um, comfortable carrying capacity, and secondarily, um, on weekends, we're gonna have a hot chocolate, um, hut that people can ski up to.00:53:31.000 --> 00:53:32.000Stuart Winchester: Mmhm.00:53:44.000 --> 00:53:52.000Jason Bays: Um, and get shots of hot chocolate, um, as well, so we're excited to, um, uh, to offer that to our guests. We think that'll be really fun.00:53:46.000 --> 00:53:47.000Stuart Winchester: That's cool.00:53:51.000 --> 00:53:53.000Stuart Winchester: That was awesome.00:53:53.000 --> 00:54:17.000Jason Bays: And then the Stevenson, it's going to drop on the cliffhanger side and drop down that lift line and go right down into the Faroe there and follow that lift line. Vermont skiing in a very short array but very much Vermont skiing, that's an intimidating drop. Stevenson for those that may not be familiar has a extremely.00:53:53.000 --> 00:53:55.000Stuart Winchester: And it.00:53:58.000 --> 00:53:59.000Stuart Winchester: Okay.00:54:08.000 --> 00:54:09.000Stuart Winchester: Yeah, I think so.00:54:17.000 --> 00:54:34.000Jason Bays: extremely tight, um, and high, uh, crest of the lift, because the mountain crests, um, really steeply. Well, we're gonna ski that, um, and, uh, and make snow on it, and, uh, and, and, uh, and allow our guests to, uh, um, and allow skiers to, uh, to, to, to test, um, you know, a more narrow.00:54:34.000 --> 00:54:44.000Jason Bays: um, uh, trail up there that has a really great expansive view ov
The Storm Skiing Journal and Podcast is made in the USA. Thank you for supporting independent ski journalism.About CaberfaeOwned by: The Meyer FamilyYear founded: 1937Pass affiliations:* Ikon Pass: 2 days, blackouts* Freedom Pass: 3 days, no blackouts Base elevation: 1,076 feetSummit elevation: 1,561 feetVertical drop: 485 feetSkiable Acres: 200Average annual snowfall: 120 inchesLift count: 5 (1 fixed-grip quad, 3 triples, 1 carpet – view Lift Blog's inventory of Caberfae's lift fleet)The Zoom transcript (click “transcript” above for the Substack transcript, then click on any text block to teleport to the associated point in the video; timestamps below DO NOT MATCH THE VIDEO; also since Tim and Pete were on one screen, the transcript does not differentiate between them).Stuart Winchester: Welcome to the storm. I'm your host, Stuart Winchester. Today is Thursday, September 17th, 2026, and we are going to mix things up a little bit today. Instead of starting with the takes, we are starting with the guests, and I have some great guests today.00:22:29.000 --> 00:22:40.000Stuart Winchester: They are the general managers of Cabrifay Peaks, Michigan, with over 200 acres of terrain served by 4 chairlifts across 3 peaks, with a 485-foot vertical drop.00:22:40.000 --> 00:22:44.000Stuart Winchester: Cabar Fay is one of the largest ski areas in Michigan's Lower Penins.00:22:44.000 --> 00:22:49.000Stuart Winchester: The ski area averaged 120 inches of lake effect snowfall per winter.00:22:49.000 --> 00:23:06.000Stuart Winchester: Their family has operated Cabaret since 1980. They are co-general managers, with Tim Meyer on the right, handling everything on the mountain, and Pete Meyer on the left, taking care of everything off. Tim and Pete, welcome to the storm. I'm always hyped to talk Cabaret. How are you guys doing today?00:23:07.000 --> 00:23:11.000Pete Meyer: Good. We're doing awesome. Thanks for having us. Yeah.00:23:10.000 --> 00:23:26.000Stuart Winchester: Yeah, and trigger warning for any Sparties or Buckeyes out there who want to go to the video version on stormskiing.com or YouTube. Me and Tim are both proudly rocking our Wolverines gear. This is a shirt I wore to the maze out when Michigan blasted Oklahoma in the big house this past weekend. So we're feeling.00:23:26.000 --> 00:23:31.000Stuart Winchester: Although I understand Tim's also got a little Sparty, side loyalty.00:23:31.000 --> 00:23:35.000Pete Meyer: Yes, my children, both my sons are Spartans, so that's…00:23:34.000 --> 00:23:44.000Stuart Winchester: Yeah, as soon as my daughter got into college, I bought all the gear for her place. So, you know, there's tons going on at Cabaret, and I want to start…00:23:35.000 --> 00:23:36.000Pete Meyer: It.00:23:44.000 --> 00:23:54.000Stuart Winchester: with this coming expansion, and you, you announced this a while ago, and I'm gonna share my screen here so that everyone can see, uh, see this as we talk through it.00:23:54.000 --> 00:24:13.000Stuart Winchester: And this is where I am never quite as fast as I want to be. Uh, but… okay. So, here is the Cabra Fay trail map. This is the one I took off your website this morning, so it's the most current that I have. Uh, and last time I talked to Tim in, I think, 2021, when you came on the podcast.00:24:13.000 --> 00:24:15.000Stuart Winchester: Uh, it…00:24:15.000 --> 00:24:31.000Stuart Winchester: This East Peak triple chair was still still in a theory phase and you hadn't built yet. Now that's in place and we'll talk about that in a minute and how that's gone. But talk to us about the Green Mountain triple chair, what we're getting and why you're building it.00:24:32.000 --> 00:24:34.000Pete Meyer: Yeah, so, um…00:24:34.000 --> 00:24:40.000Pete Meyer: I'm going to start with why, because it's kind of an interesting story, you know.00:24:40.000 --> 00:24:51.000Pete Meyer: we… when we put in the East Peak lift, we took out the shelter chairlift, the double. They started in almost the same place, but the shelter… the shelter lift.00:24:46.000 --> 00:24:47.000Stuart Winchester: Mmhm.00:24:51.000 --> 00:24:54.000Pete Meyer: let off about halfway up the hill.00:24:54.000 --> 00:25:04.000Pete Meyer: And because we we have our dads before us and then and then we also have continued to develop the terrain.00:25:04.000 --> 00:25:13.000Pete Meyer: the terrain changes and the flow changes. And what happened over time, like, especially over the last.00:25:13.000 --> 00:25:16.000Pete Meyer: 25 years or so.00:25:16.000 --> 00:25:23.000Pete Meyer: we kept adding on to Smiling Irishman and making it wider and wider and wider, and it got busier and busier and busier, so…00:25:23.000 --> 00:25:29.000Pete Meyer: The shelter chairlift was essentially letting off these new skiers.00:25:29.000 --> 00:25:33.000Pete Meyer: in the middle of flowing traffic. And…00:25:33.000 --> 00:25:37.000Pete Meyer: We thought when we put in the East Peak lift.00:25:37.000 --> 00:25:41.000Pete Meyer: Now we're gonna take these lower end skiers to the top.00:25:41.000 --> 00:25:55.000Pete Meyer: we're going to give them a longer run, and the new part we're giving them is actually the easier half. They're already negotiating the tougher half, the steeper half, and the narrower half. If we add the upper half, it's easier, it's wider, it should be fine.00:25:50.000 --> 00:25:51.000Stuart Winchester: Mmhm.00:25:55.000 --> 00:26:06.000Pete Meyer: And that's what we thought. And so we put it in and then but then what we found and this is the this is the piece that you learn as you go.00:26:06.000 --> 00:26:07.000Pete Meyer: is…00:26:07.000 --> 00:26:15.000Pete Meyer: The new skiers accepted being let off at the lower level, and having to merge into traffic, because.00:26:15.000 --> 00:26:32.000Pete Meyer: They didn't really know any different and that it was the psychological factor. Well, I'm only halfway up the mountain. I can, I can do this. When we took them up to the top, you know, that East Peak lift actually feels like a out, it almost feels like an out West lift. It has.00:26:32.000 --> 00:26:43.000Pete Meyer: like, three rises, you know? So you ride… you go up over a break, and then you… and then you go again for a while, and then up over another break, and then you're coming into the top, and you… you know, you're above…00:26:43.000 --> 00:26:47.000Pete Meyer: Tree line, basically, and you can see the horizon, and it just…00:26:47.000 --> 00:26:51.000Pete Meyer: would kind of psych out that new skier, you know, they would just, they would.00:26:50.000 --> 00:26:51.000Stuart Winchester: Mmhm.00:26:51.000 --> 00:26:55.000Pete Meyer: They'd get up there and kind of freeze and panic, and…00:26:55.000 --> 00:27:06.000Pete Meyer: say, there's no way I'm gonna go down, you know, I'm not gonna go down that hill. And, uh, so we found our ski patrol having to give a lot of lessons just to get people down the hill, and…00:26:59.000 --> 00:27:00.000Stuart Winchester: Mmhm.00:27:06.000 --> 00:27:13.000Pete Meyer: And, um, and so we, we just, we kind of knew that we had a, you know, a little bit of an issue that we had to work through.00:27:13.000 --> 00:27:21.000Pete Meyer: And so Pete and I would be talking, you know, and I would say, I think I have it all figured out, you know, I'm saying, um…00:27:21.000 --> 00:27:34.000Pete Meyer: we just need to give them… make sure that all the… every single new skier gets a lesson, and we get them ready to… you know, we get them ready to go. And a lot of the… a lot of this is the school groups, you know, the different groups, and we do offer lessons.00:27:34.000 --> 00:27:40.000Pete Meyer: to everybody, but sometimes they don't take them, and, you know, they slide, they slide through, and…00:27:40.000 --> 00:27:42.000Pete Meyer: And so.00:27:42.000 --> 00:27:50.000Pete Meyer: Pete and I were having a meeting on Green Mountain with our ski patrol director, Katie, and Dennis, one of our top instructors.00:27:50.000 --> 00:27:59.000Pete Meyer: And we think we have it all figured out. You know, we're just we just need to put them through a lesson and then and then problem solved.00:27:59.000 --> 00:28:00.000Pete Meyer: And…00:28:00.000 --> 00:28:12.000Pete Meyer: And Dennis, our ski instructor, was like, almost grabbed right onto my jacket. He's like, you don't understand. I can't get them ready for East Peak on this.00:28:12.000 --> 00:28:23.000Pete Meyer: we need something in between, and I… and… and so it's like, oh, oh, well, what do you need, Dennis? And he pointed up at the Green Mountain, and he said, we need that.00:28:12.000 --> 00:28:14.000Stuart Winchester: Yeah, thank you.00:28:23.000 --> 00:28:41.000Pete Meyer: And I… I said, well, I think we have a plan for that on a cocktail napkin somewhere. We could go look at that again. So basically, what… what hap… what it was is we… we had always had this. We… we actually had lift lines staked out, and we hadn't been looking at doing this. We just thought it would be…00:28:41.000 --> 00:28:51.000Pete Meyer: the last thing that we do. We thought we would… we would continue to develop into the… into the backcountry area, and then do the Green Mountain expansion later.00:28:51.000 --> 00:29:06.000Pete Meyer: But what the… what the customer told us was, no, you need the Green Mountain expansion now. So that's the why and the how, that all of a sudden that thing kind of appeared out of nowhere, and why it was a two…00:29:06.000 --> 00:29:14.000Pete Meyer: why it's a two-year construction, because there's nothing over there. No services. Um, so we've had… we had to…00:29:14.000 --> 00:29:18.000Pete Meyer: You know, we had to do the final planning kind of fast.00:29:18.000 --> 00:29:30.000Pete Meyer: so we wanted to take 2 years to do it. Um, and so what are you getting? You're getting about 135 vertical feet, a brand new Doppelmayr triple.00:29:30.000 --> 00:29:38.000Pete Meyer: uh, that's just like East Peak and just like Vista, so it's gonna show this, you know, it's gonna take the new skier, um.00:29:38.000 --> 00:29:43.000Pete Meyer: Uh, and get them going on a lift that's similar to what we have throughout the area.00:29:43.000 --> 00:29:55.000Pete Meyer: it runs a little bit slower, has a bigger chair spacing, so it's going to be a little bit easier to load and unload. And when it's all built out, we should have 4 or 5.00:29:55.000 --> 00:30:00.000Pete Meyer: really, uh, easy trails, but with character. I mean, these aren't just…00:30:00.000 --> 00:30:14.000Pete Meyer: you know, a football field at 10 degrees that doesn't have any character. These are, you know, tree-lined, um, interesting slopes. Uh, the lift itself actually goes through the woods.00:30:14.000 --> 00:30:20.000Pete Meyer: and part of the way, and it's just a really neat development. So we think that.00:30:20.000 --> 00:30:32.000Pete Meyer: You know, even though it's not big vertical, it lifts about a thousand feet long. The terrain has really good character and we think it's going to be really popular.00:30:31.000 --> 00:30:47.000Stuart Winchester: I've always loved that about Cabaret. My favorite section of Cabaret for the folks who are watching is this sort of lower section where all the trails split off. And I've always found it a little confusing and fun. And I like confusing. I like it. I feel like it makes ski areas feel bigger than they are.00:30:47.000 --> 00:30:59.000Stuart Winchester: I want to zoom out a little bit and connect this expansion to some larger ski industry narratives, because the narrative that won't die is that the big corporate consolidation and big passes are killing the independents.00:30:59.000 --> 00:31:15.000Stuart Winchester: here I'm looking at Cabra Fay, family-owned for the last 46 years, and in 2016, you put in a brand new triple chair right here on North Peak. In 2022, you put in the brand new East Peak triple chair, and then you're putting in this brand new Green Mountain triple chair next year, at least that's the plan. I mean…00:31:15.000 --> 00:31:31.000Stuart Winchester: So you're affording three new chairlifts. Uh, you know, Monarch was willing to tell me out in Colorado. Yeah, we, and we paid cash for them. I don't know if you, if you have, you know, theories on debt. I know a lot of scare operators like Platykill in New York, like to stay out of debt, but, but how did Cab.00:31:31.000 --> 00:31:40.000Stuart Winchester: How is Calgary managing all these capital upgrades, and what does it say, do you think, about independents competing in 2026?00:31:41.000 --> 00:32:05.000Pete Meyer: Yeah, I don't have access to the checkbook, so you have to let me answer that one. No, that's a great question, Stu. And Tim kind of hit on this on his first podcast with you, but when Tim and I got moved back here in 2001, we had what I call like soul crushing debt. You know, it was just crippling, like every dollar we made had to go and service the debt.00:31:48.000 --> 00:31:49.000Stuart Winchester: Yep.00:32:05.000 --> 00:32:08.000Pete Meyer: Uh, we didn't have…00:32:08.000 --> 00:32:18.000Pete Meyer: really any money to even make capital improvements or to do much of anything. So our our main mission early on was try to try to get out of debt and get out of that hole.00:32:18.000 --> 00:32:35.000Pete Meyer: And, you know, our dad's done a nice job developing and building, and they got it out of bankruptcy. So when you get something out of bankruptcy, they've already cut every corner and done all kinds of deferred maintenance, pushed it all off. So we had quite a bit to deal with, and it was a long…00:32:35.000 --> 00:32:36.000Pete Meyer: Um…00:32:36.000 --> 00:32:46.000Pete Meyer: the long slugfest. Tim and I call those the dark days, you know, about 10 years of just really grinding. And then, finally, right, you know.00:32:46.000 --> 00:32:58.000Pete Meyer: about 2015, we were able to, uh, to get out of debt, and then… and then we started to, um, really put capital back into it, and that's why we decided on… on…00:32:58.000 --> 00:33:02.000Pete Meyer: Uh, putting in some new chairlifts, and yes, we have not gone back into debt since.00:33:02.000 --> 00:33:14.000Stuart Winchester: That's fantastic, and as you think to the future, okay, you have this North Peak quad chair, built in, I think, 92, and then you have the South Peak triple, which I think early 80s lift, it's a riblet, which…00:33:14.000 --> 00:33:29.000Stuart Winchester: As you know, is out of business now. I think this one's a SeaTac. So, I don't know if when, you know, you give a really good summary, Tim, of how East Peak changed traffic around the mountain. Uh, I, I've seen a, there's a ton of comments. I was just scrolling through, through Lyft blog for the folks watching.00:33:29.000 --> 00:33:41.000Stuart Winchester: to show Peter's excellent pictures of that lift. And the Cabaret page on there has a ton of comments, and I'm sure you've seen them. So, there's a lot of wondering, it seems, among skiers.00:33:41.000 --> 00:33:44.000Stuart Winchester: Why the quad is still here, because it…00:33:44.000 --> 00:33:57.000Stuart Winchester: they don't seem to think it runs a lot, and they think the triple does the job. Is there any thought of moving the quad, or do you really need 7 seats here? Or, just thinking long-term, what does the lift distribution look like across Cabaret Fay as you look at this map?00:33:57.000 --> 00:34:13.000Pete Meyer: Well, I think that we do need the quad on the busiest days, right? Otherwise, the reason we put the Vista Triple in there is the lines on the quad used to get so long. And it was like, that's the artery. I mean, you know, more people.00:34:01.000 --> 00:34:02.000Stuart Winchester: Mmhm.00:34:03.000 --> 00:34:04.000Stuart Winchester: Mmhm.00:34:14.000 --> 00:34:17.000Pete Meyer: go through the North Peak complex.00:34:17.000 --> 00:34:34.000Pete Meyer: every day than than the others, you know, because it's the middle. And so it's you go through there on your way to and from South Peak, and a lot of people just ski there because it's really really good inter advanced, intermediate and intermediate type terrain, and even some advanced beginner terrain. So it.00:34:19.000 --> 00:34:20.000Stuart Winchester: Mmhm.00:34:34.000 --> 00:34:43.000Pete Meyer: It services a wide range of abilities. So I think you want to have the two lifts.00:34:43.000 --> 00:34:45.000Pete Meyer: Um…00:34:45.000 --> 00:34:58.000Pete Meyer: I think ultimately, though, we want to have more places for people to go, more pods of skiing, so that actually you do run the quad less and less, but you have it there so that on the really busy days.00:34:58.000 --> 00:35:14.000Pete Meyer: you can turn it on and have, you know, a lift that doesn't have a line that somebody can sit on and ride up. But, um, I don't know if that answers the question. Yeah, right now, Stu, we run it 3 days a week, Friday, Saturdays, and Sundays, the busier days, and so…00:35:12.000 --> 00:35:13.000Stuart Winchester: Mmhm.00:35:14.000 --> 00:35:24.000Pete Meyer: Uh, we don't run it, uh, Monday through Thursday, just because it's a redundant lift, and we don't need the uphill capacity, um, is… is why people say it's not running some of the time.00:35:24.000 --> 00:35:41.000Stuart Winchester: Yeah, I guess what I was getting at is, is there a world where you move the quad over here to serve some of this backcountry terrain and in the top of Green Mountain? As it's, as there's kind of open space on the trail map and, and knowing Gary Milken, how he designs maps, he sometimes leaves that space.00:35:41.000 --> 00:35:57.000Stuart Winchester: for expansion. So, so what's the thought around, you know, and you alluded to it earlier when you were thinking about a lift for backcountry, and Tim, you had mentioned even maybe reviving those halls. I don't know if that's still a possibility. I don't know if they're still sitting at the bottom of the mountain here, but what's the thought on.00:35:57.000 --> 00:36:02.000Stuart Winchester: potential expansion over in this area or lifts in this area long term.00:36:03.000 --> 00:36:17.000Pete Meyer: I think that would be the next frontier. So, somewhere in the bottom… because you've skied here, Stu, you know if you go through the backcountry, you run out of gas, and then you have… and then you have to walk, and that's why we call it backcountry, because it's a…00:36:09.000 --> 00:36:10.000Stuart Winchester: Mmhm.00:36:11.000 --> 00:36:12.000Stuart Winchester: Yeah. Okay.00:36:17.000 --> 00:36:27.000Pete Meyer: Because it's a tearful experience for many people coming out of there in the flats. And so somewhere down in that basin.00:36:21.000 --> 00:36:23.000Stuart Winchester: Mmhm.00:36:27.000 --> 00:36:40.000Pete Meyer: there could, there could be a lift someday that goes up to east of the top of East Peak. And Stu, what Tim had alluded to earlier in his first answer is that that was our original plan, so that would have been.00:36:32.000 --> 00:36:34.000Stuart Winchester: Mm-hmm.00:36:40.000 --> 00:36:58.000Pete Meyer: Uh, that was the plan to be our next chairlift, was to service that area. But due to the reaction and the response of our skiers, you know, we deviated and focused on… and moved to Green Mountain. Um, and, you know, one thing we found is that transition from the magic carpet, right there on the trail map, you can see, to the East Peak chair.00:36:55.000 --> 00:36:57.000Stuart Winchester: Mmhm.00:36:57.000 --> 00:36:59.000Stuart Winchester: Yeah. Okay.00:36:58.000 --> 00:37:15.000Pete Meyer: was just too much for most of our skiers. And not only were we not doing Cabaret any favors, but we're not doing the industry any favors. You know, it's just, it was asking them to do too much, too big of a, make too much of a jump. So by putting in this East Peak.00:37:01.000 --> 00:37:03.000Stuart Winchester: Right.00:37:15.000 --> 00:37:30.000Pete Meyer: chair, and then we'll have all green runs that'll all be, um, varying degrees of difficulty of a green run, but all of them will be in between the Magic Carpet slope and the Smiling Irishman slope, so it'll be a really nice.00:37:17.000 --> 00:37:18.000Stuart Winchester: Mmhm.00:37:30.000 --> 00:37:43.000Pete Meyer: transition, and quite frankly, we think a lot of school groups and a lot of skiers are going to come out, um, and never get off that chair, and stay on Green Mountain all day, and have a wildly successful day, and want to return, um, to not only Cabaret Fay, but to other ski.00:37:43.000 --> 00:37:48.000Stuart Winchester: I love it, and I can confidently say, because I ski all over, uh, that Cabaret is now…00:37:48.000 --> 00:38:04.000Stuart Winchester: And, and especially once you put in this new lift, it's one of the most modern up to date ski areas in the entire region. And, and that wasn't always true. When I first skied at Cabaret in the nineties, it was a lot of haul double chairs. I mean, these, these guys were over here, the, the quad and the, and the triple, but.00:38:04.000 --> 00:38:11.000Stuart Winchester: that, that throwback feel to it. And I know, Tim, when you were on last time, uh, you, you talked, you lamented a little bit.00:38:11.000 --> 00:38:23.000Stuart Winchester: getting rid of the last rope toe for the carpet, and just sort of the emotion of it, even though you knew it was logically the right thing. What if you could bring back a little throwback by putting a little rope toe right here to bring people out of the backcountry?00:38:24.000 --> 00:38:27.000Pete Meyer: Well, you know, it's funny, I…00:38:27.000 --> 00:38:36.000Pete Meyer: I was kind of slow to warm up to getting rid of that rope toe. I guess, you know, I always had that old school…00:38:36.000 --> 00:38:52.000Pete Meyer: you know, I learned on a rope toe, my kids learned on a rope toe, your kids are going to learn on a rope toe, which is just backwards thinking, right, for a for a ski area manager to have that kind of thought process. I'm not sure. I know where you're going. I mean, no one knows what the future holds.00:38:40.000 --> 00:38:41.000Stuart Winchester: Yeah.00:38:42.000 --> 00:38:43.000Stuart Winchester: Mmhm.00:38:52.000 --> 00:39:09.000Pete Meyer: I do see ski areas having a lot of success with train parks with fast tows that service them. Again, another cocktail napkin plan that we have that we're not going to get into in this interview is something like that on our property down the road.00:38:58.000 --> 00:38:59.000Stuart Winchester: Yeah. Okay.00:39:09.000 --> 00:39:16.000Pete Meyer: Um, so there, you know, I could see that kind of a thing, but, um…00:39:16.000 --> 00:39:26.000Pete Meyer: And… but I think… I don't know if we would ever want to put a surface tow out of the backcountry area unless, for some reason, we weren't going to lift serve it.00:39:25.000 --> 00:39:27.000Stuart Winchester: Got it.00:39:26.000 --> 00:39:31.000Pete Meyer: But, you know, I guess, you know, no one knows for sure.00:39:30.000 --> 00:39:31.000Stuart Winchester: Yeah, thank you.00:39:31.000 --> 00:39:37.000Pete Meyer: Um, but I wanna… I wanna back up on the Green Mountain expansion a little bit, if… if you'll let me.00:39:34.000 --> 00:39:36.000Stuart Winchester: Sure.00:39:36.000 --> 00:39:38.000Stuart Winchester: Yeah, do it. Let's do it.00:39:37.000 --> 00:39:44.000Pete Meyer: When we were at the Midwest, uh, show this year, there was a, there was a fireside chat, and we were talking about.00:39:44.000 --> 00:39:54.000Pete Meyer: We're talking about, you know, turning first-time skiers into second-time skiers, and making the experience the best it can be.00:39:54.000 --> 00:40:06.000Pete Meyer: And so that we have… we have success in that arena. And the Green Mountain… the Green Mountain is… is really a missing piece, because you're looking at our trail map, and you see how the parking lot is laid out.00:40:06.000 --> 00:40:07.000Stuart Winchester: Mmhm.00:40:06.000 --> 00:40:12.000Pete Meyer: Um, so if you're, you know, trying to make it as easy as possible for somebody who's never skied before.00:40:12.000 --> 00:40:17.000Pete Meyer: You can park on pavement right in front of our ticket office.00:40:17.000 --> 00:40:18.000Stuart Winchester: Mmhm.00:40:17.000 --> 00:40:24.000Pete Meyer: Get out of your car, walk a short distance on heated sidewalks to the ticket office.00:40:22.000 --> 00:40:23.000Stuart Winchester: Mmhm.00:40:24.000 --> 00:40:36.000Pete Meyer: Get… pay for everything you need. Pay for your skis, pay for your ticket, pay for your rentals, pay for your lesson, and then walk up to the… walk up to the, um…00:40:36.000 --> 00:40:37.000Pete Meyer: Rental.00:40:37.000 --> 00:40:38.000Stuart Winchester: Mmhm.00:40:37.000 --> 00:40:52.000Pete Meyer: In your, in your regular boots, so it's easy walking, go inside, take your stuff off, take your boots off, get your boots, get your skis and come and then, and then secure your lesson at the end and then walk out the door.00:40:52.000 --> 00:41:09.000Pete Meyer: And you're 30, you know, you're 30 feet from where the ski school meets and you're right at the bottom of the conveyor. So it's really easy to start out and we can get you going on the conveyor. We can virtually get anybody that can stand up on skis or snowboard up to the top.00:41:08.000 --> 00:41:10.000Stuart Winchester: Mmhm.00:41:09.000 --> 00:41:13.000Pete Meyer: And then put, you know, all their energy into getting them down the hill.00:41:13.000 --> 00:41:28.000Pete Meyer: And then once you outgrow that, you just get off the conveyor and you ski down a little slope right onto the East Peak lift. Or, I'm sorry, onto the Green Mountain lift. So now you're right there, and you have this real easy area.00:41:22.000 --> 00:41:24.000Stuart Winchester: Mmhm.00:41:28.000 --> 00:41:37.000Pete Meyer: to learn to ski, and then when you, when you're ready, you just ski down, just ski down the hill to the east peak lift. So the, the flow.00:41:37.000 --> 00:41:42.000Pete Meyer: for that never ever in the in the ah, the the.00:41:42.000 --> 00:41:51.000Pete Meyer: possibility of getting them to come a second and third and fourth time is really real, and I think… I think we're in, like, a new stratosphere for getting…00:41:51.000 --> 00:41:59.000Pete Meyer: you know, getting people, uh, skiing. And then as it flows, you know, the next step, the next place to ski is East Peak.00:41:59.000 --> 00:42:10.000Pete Meyer: And then as you get a little more daring, you work your way into the North Peak complex, and then eventually over to South Peak. So the flow is really natural, and I think it's going to work out extremely well.00:42:08.000 --> 00:42:21.000Stuart Winchester: Yeah, it's like a mini, uh, Copper Mountain. I know you're a Winter Park guy, but it, you know, the, the, the viability… You know what, the exciting thing, I think, for skiers who are not novices, who know Cabaret Faye well.00:42:10.000 --> 00:42:12.000Pete Meyer: Yeah.00:42:21.000 --> 00:42:38.000Stuart Winchester: starts to creep back into old Caber Fay. And, and when we've talked a while ago, Tim, I, I didn't have a good perspective, but some new maps have popped up on ski map.org, which is my go to for old trail maps. And this one I think shows the old terrain really well. So here's the road looping around, here's the parking lot.00:42:38.000 --> 00:42:47.000Stuart Winchester: And then here's all the terrain. And so I… Google Earth also makes it really easy. So as I go here…00:42:47.000 --> 00:43:02.000Stuart Winchester: I am, for those who are watching, I am zooming in on… so this is what you were talking about, you kind of just park on pavement, you get out here, for those watching on YouTube or StormSkiing.com, the carpet's right around here, and then this will be green, is that right?00:43:01.000 --> 00:43:07.000Pete Meyer: No, if you go, if you, if you go back to that old, old trail map, like you can see right to there, there's a.00:43:04.000 --> 00:43:06.000Stuart Winchester: Yeah.00:43:07.000 --> 00:43:14.000Pete Meyer: A rope toe — there's two rope toes right there, right up that line, top of that peak. There was two rope toes.00:43:10.000 --> 00:43:12.000Stuart Winchester: Right there? Okay.00:43:12.000 --> 00:43:13.000Stuart Winchester: Okay.00:43:14.000 --> 00:43:19.000Pete Meyer: Uh, heading up that way, and another rope tow coming out at 90 degrees from… from the top.00:43:17.000 --> 00:43:19.000Stuart Winchester: Okay.00:43:19.000 --> 00:43:20.000Stuart Winchester: Mm-hmm.00:43:19.000 --> 00:43:37.000Pete Meyer: And that shack still is up there to this day. It's a two-story tow shack where we had three different rope tows coming in. So it's going to come right up to the top of that. And that area was always called practice area. That was the old name of it. So if you look at old trail maps, you'll see that word practice area.00:43:23.000 --> 00:43:24.000Stuart Winchester: That's cool.00:43:25.000 --> 00:43:26.000Stuart Winchester: Mm-hmm.00:43:37.000 --> 00:43:41.000Pete Meyer: It's a great name for a learn to ski area.00:43:40.000 --> 00:43:54.000Stuart Winchester: Yeah, here's another map, the 1971 map has it as practice area. Okay, so I was assuming that you were digging that up, but I guess you're taking earth from there for the other… is that where you took it for East Peak? Is that what this big sandpit is?00:43:53.000 --> 00:44:07.000Pete Meyer: Oh, that's more of the West Ridge area out into that area. So we're actually off to the left. It's all still green. Up into there, yeah, so it'll be a nice natural hilltop with big mature trees, tree line runs. It's gonna be really, it's gonna be really nice.00:43:55.000 --> 00:43:57.000Stuart Winchester: Okay.00:43:59.000 --> 00:44:00.000Stuart Winchester: Okay.00:44:01.000 --> 00:44:02.000Stuart Winchester: Okay.00:44:07.000 --> 00:44:18.000Stuart Winchester: So as you… so you can see, for those watching, this is old cab buffet. These are… this is all abandoned, right? I… do you still own this? I mean, it… because once you put the lift up here.00:44:18.000 --> 00:44:37.000Stuart Winchester: It seems like it could potentially open some of this backside terrain. I know people would love that. It also makes you very big. I don't know if that's on your radar as Cabaret continues to grow and succeed, but what are the thoughts on this really cool abandoned terrain that you have back here? And Tim, I know we talked about this a few years ago, but I also know that thoughts evolve over time.00:44:38.000 --> 00:44:44.000Pete Meyer: So we do still own all of that. So that area you're looking at, we do own it.00:44:40.000 --> 00:44:41.000Stuart Winchester: Okay.00:44:45.000 --> 00:44:55.000Pete Meyer: I think that we don't have any plans to go back into that area at this time, but you never know.00:44:50.000 --> 00:44:52.000Stuart Winchester: Mmhm.00:44:53.000 --> 00:44:54.000Stuart Winchester: Yeah.00:44:55.000 --> 00:45:04.000Pete Meyer: Going back, though, a little bit, we don't want to get too far into the weeds. Unless you want to get into the weeds, we can go. Um, I brought my machete, so we can…00:45:03.000 --> 00:45:06.000Stuart Winchester: I live in the weeds, man, that's, uh, my…00:45:04.000 --> 00:45:22.000Pete Meyer: we can do what we need to do. But when… way back, going way back to 1982, 83, when South Peak opened, you know, South Peak was redeveloped, all that… a lot of that terrain was still running back then. We were riding T-bars and rope tows on the North Ridge, and West Ridge was alive, and.00:45:07.000 --> 00:45:09.000Stuart Winchester: Yes.00:45:12.000 --> 00:45:13.000Stuart Winchester: Mmhm.00:45:16.000 --> 00:45:18.000Stuart Winchester: Yeah.00:45:20.000 --> 00:45:21.000Stuart Winchester: Mmhm.00:45:22.000 --> 00:45:31.000Pete Meyer: The practice area tow was still running. So I remember that stuff, you know, as a kid, all happening. And when South Peak was built.00:45:31.000 --> 00:45:43.000Pete Meyer: it was so much bigger than all that, you know, vertical-wise. It was, like, twice, you know, twice the vertical, um, real snowmaking, real grooming.00:45:36.000 --> 00:45:37.000Stuart Winchester: Mmhm.00:45:43.000 --> 00:45:56.000Pete Meyer: people just abandoned the back… the back hills. They just went… they left that. They left that area, and they went to Salt Peak. And that's really why it all closed, is people just stopped going back there. It just wasn't as good. So…00:45:45.000 --> 00:45:46.000Stuart Winchester: Or did they?00:45:56.000 --> 00:46:00.000Pete Meyer: I often think maybe it just is better to be a memory.00:46:00.000 --> 00:46:05.000Pete Meyer: But but who knows? You know, down the road it could be what it could be.00:46:04.000 --> 00:46:16.000Stuart Winchester: Yeah, I think between opening the backcountry and that, uh, the Green Mountain expansion, I think you excited some folks. Alright, that, that's, uh, that's, that's all really cool. I appreciate you taking me inside that. Let's talk passes now, and I'm.00:46:16.000 --> 00:46:19.000Stuart Winchester: the screen share here. So, uh…00:46:19.000 --> 00:46:36.000Stuart Winchester: Cabrefe joined IndyPass as an inaugural member in 2019, and has been on that pass every season since, for the 2026-27 season. Cabrefe has, and I'm just laying this out for the listeners, uh, Cabrefe has departed the IndyPass and has joined.00:46:36.000 --> 00:46:51.000Stuart Winchester: The full icon pass, uh, on their two day tier, which is only on the full icon pass, not on the icon base, there's no access, and there's also holiday blackout, so the only mountains that are holiday blacked out on the full icon are the, the two day mountains, of which.00:46:51.000 --> 00:46:55.000Stuart Winchester: Cabaret is now one. So, so talk us through.00:46:55.000 --> 00:47:03.000Stuart Winchester: your experience with IndiePass and the decision, ultimately, to leave that partnership and to join up with ICON.00:47:04.000 --> 00:47:09.000Pete Meyer: Yeah, sure, Stu, we have a feeling this might be a topic of conversation today, so…00:47:07.000 --> 00:47:08.000Stuart Winchester: Yeah.00:47:09.000 --> 00:47:11.000Pete Meyer: So we.00:47:10.000 --> 00:47:11.000Stuart Winchester: Okay.00:47:11.000 --> 00:47:22.000Pete Meyer: There's a lot of layers to this answer, and this decision was not made quickly or lightly, and a lot of analysis and discussion went into it.00:47:22.000 --> 00:47:37.000Pete Meyer: To be quite honest, we were… we've been frustrated with the IndyPass a little bit for a couple years, and we kind of… we kind of laid out a bunch of, um, the pros and cons list, and the cons list was a lot longer than the pros, and so we… we ultimately kind of came to this decision to exit, and um…00:47:37.000 --> 00:47:53.000Pete Meyer: We're going to talk about — I'll talk about a couple of those reasons now. But before I do, I think it's important to provide some history and some context with Cadbury and IndyPass. So as you mentioned, Indy launched in 2019. We were an early adopter. We had some great conversations with Doug Fish that summer.00:47:39.000 --> 00:47:41.000Stuart Winchester: Mmhm.00:47:45.000 --> 00:47:46.000Stuart Winchester: Mmhm.00:47:53.000 --> 00:48:10.000Pete Meyer: Doug worked really hard to get this pass going. We really enjoyed our conversations. He kind of could answer the questions that nobody could answer. He knew things that nobody else knew. And I still remember to this day, I'm like, Doug, how do you know all this? And he's like in his raspy voice.00:48:10.000 --> 00:48:21.000Pete Meyer: I just know, you know, so it's like, it was kind of cool. So we had confidence that, uh, that he could implement this pass and make it successful, um, because he knew what it took. So we…00:48:19.000 --> 00:48:26.000Stuart Winchester: I'm sorry to interrupt. I may have been the first ever Cabaret Redemption on the Indie Pass since November 2019.00:48:22.000 --> 00:48:25.000Pete Meyer: You know what? That's this.00:48:25.000 --> 00:48:30.000Pete Meyer: It wasn't, it was December 5th, 2019.00:48:29.000 --> 00:48:31.000Stuart Winchester: Okay. It…00:48:30.000 --> 00:48:39.000Pete Meyer: So, I was gonna get into that in a little bit, but now I'll hit on that. So then, um, in digging through all these redemptions, which I was gonna get into.00:48:31.000 --> 00:48:34.000Stuart Winchester: Yeah, yeah, okay, go ahead.00:48:37.000 --> 00:48:40.000Stuart Winchester: Yeah. Sorry, I spoiled it.00:48:39.000 --> 00:48:56.000Pete Meyer: And pouring this data, I was like, Stuart Winchester, you were redemption number one for us. I don't know if you knew that. And I remember it to this day because I never heard your name. I never heard of your podcast. I don't even know if you had it going then.00:48:41.000 --> 00:48:42.000Stuart Winchester: Yep.00:48:47.000 --> 00:48:49.000Stuart Winchester: Wow, that's cool.00:48:52.000 --> 00:48:53.000Stuart Winchester: Yah.00:48:55.000 --> 00:48:59.000Stuart Winchester: It launched, uh, that October, so it was brand new. Mm-hmm.00:48:57.000 --> 00:48:59.000Pete Meyer: That October? Okay.00:48:59.000 --> 00:49:14.000Pete Meyer: So the… our… my office is right behind the ticket window, and the ticket teller… our office… the ticket manager wasn't in there, so the ticket teller came and got me when he came to the window. I have this, uh, IndiePass, I don't know what to do with it. So I was showing her how to…00:49:03.000 --> 00:49:04.000Stuart Winchester: Yeah.00:49:08.000 --> 00:49:09.000Stuart Winchester: Yeah.00:49:14.000 --> 00:49:18.000Pete Meyer: redeem it in in Brooklyn.00:49:18.000 --> 00:49:43.000Pete Meyer: New York pops up. Oh, I got to talk to this guy. I go, you mean that you drove all the way here just to ski at Cabra Faith in Brooklyn, New York? And you're like, yeah, I did. And I thought, I'm like, this pass is awesome, right? It's great, guys. But then we talked a little bit more and you said you had family in the area and we're in the area for a while. So I was really high for a long time on the UniPass because of that. But I didn't know it was you until I was digging through the data. I'm like, oh, that's.00:49:19.000 --> 00:49:20.000Stuart Winchester: Right.00:49:34.000 --> 00:49:36.000Stuart Winchester: Yeah.00:49:36.000 --> 00:49:37.000Stuart Winchester: Mm-hmm.00:49:39.000 --> 00:49:40.000Stuart Winchester: Yeah, so.00:49:42.000 --> 00:49:44.000Stuart Winchester: Oh, that's cool.00:49:43.000 --> 00:49:58.000Pete Meyer: That's that's so. So anyways, anyways, we'll where was I? So okay, so then we were the first as part of that. Then we were the 1st ski resort in the Lower Peninsula to to commit to the to Indy Pass, and I'm not sure about.00:49:44.000 --> 00:49:46.000Stuart Winchester: Love that.00:49:59.000 --> 00:50:01.000Pete Meyer: Um, the UP, uh.00:50:01.000 --> 00:50:16.000Pete Meyer: But the only one in the Lower Peninsula. And so we knew at that time, well, this isn't going to do anything unless we get a couple more ski resorts to join. So we had reached out to a few. And Pete Bigford was interested. And he was the CEO and president of Shanty Creek at the time.00:50:16.000 --> 00:50:30.000Pete Meyer: And Pete had said, yeah, we'll do it, but we need a couple of downstate resorts to join as well. So then we reached out to Jamie at Swiss Valley, she said yes, and Doug at Cannonsburg, and he said yes. So that first year, we had four.00:50:30.000 --> 00:50:33.000Pete Meyer: Um, resorts on the Indy Pass. And…00:50:33.000 --> 00:50:45.000Pete Meyer: During that time he that 1st year he charged resorts a thousand dollars to get in. So we we had conversations. We're like, well, let's let's try it. The worst we can do is be out a thousand dollars right? So we had these.00:50:45.000 --> 00:51:00.000Pete Meyer: 4 ski areas in, and we did… I think we did 44 redemptions that first year. It was… it was virtually nothing. I don't even think it covered the… the $1,000. It might have come… but… but we liked the concept, it was neat, and the word got out, and then… and then Crystal Mountain joined, um, the next year.00:50:52.000 --> 00:50:53.000Stuart Winchester: Oh, wow. Okay.00:51:00.000 --> 00:51:06.000Pete Meyer: Uh, and then, so we kind of hit a critical mass there, and then it was a really good pass, um.00:51:06.000 --> 00:51:16.000Pete Meyer: for a long time, for a while, for several years. And one thing that Doug had said, and during that first year, I think in 2019, they had about 50.00:51:16.000 --> 00:51:32.000Pete Meyer: ski resorts on the pass, if I remember. And he said, I really hope to get it to 80 to maybe 100 passes. Um, and you as an early adopter, um, Cabaret will have say who gets in, in, in your particular region, because I really want to keep it, do just a couple ski resorts per region.00:51:32.000 --> 00:51:37.000Pete Meyer: not to not to oversaturate the market. Like, yeah, great. This sounds sounds really good.00:51:37.000 --> 00:51:40.000Pete Meyer: So then as we go on, um…00:51:40.000 --> 00:51:50.000Pete Meyer: he sells the pass to, uh, Entebani and Eric. Um, and great for Doug, we're happy for Doug, he worked really hard to make that pass, good for him for selling it. Um, can't fault him.00:51:50.000 --> 00:52:05.000Pete Meyer: Um, and then we like to say, like, Eric, Eric took the pass and put it on steroids. You know, it's just, he, he's, he's done a wonderful job with it. You know, he's obviously very, very intelligent, very successful, running three different businesses, um, um, and doing well at all of them.00:51:56.000 --> 00:51:57.000Stuart Winchester: Okay.00:52:05.000 --> 00:52:09.000Pete Meyer: But he's blown it up. He just had a different mission.00:52:09.000 --> 00:52:13.000Pete Meyer: than than Doug had. Right? So what did that evolve into?00:52:12.000 --> 00:52:14.000Stuart Winchester: Blowing it up, you mean making bigger, right?00:52:14.000 --> 00:52:22.000Pete Meyer: Yeah, making it bigger. Like, Doug was gonna keep it small and couple to each region, and we were gonna have an input on, you know.00:52:14.000 --> 00:52:15.000Stuart Winchester: Yeah.00:52:16.000 --> 00:52:17.000Stuart Winchester: Mmhm.00:52:23.000 --> 00:52:35.000Pete Meyer: to try to prevent it from being oversaturated. So, I know the Midwest has a lot of ski areas on the pass, but, like, our world is Michigan and our, more specifically, northern Michigan.00:52:26.000 --> 00:52:27.000Stuart Winchester: Yep.00:52:35.000 --> 00:52:36.000Stuart Winchester: Okay.00:52:35.000 --> 00:52:38.000Pete Meyer: So it got down to where we had 6.00:52:38.000 --> 00:52:56.000Pete Meyer: um, ski resorts within a 60-mile radius in northern Michigan, right? So if you drop a pin, you can drive within, within 60 miles, you can get to six resorts on it. Um, that density just became too much for us, because that's 12 visits, right? If a skier buys an Andy Pass, they can ski 12 times, two at each place. It's great for them, they get a lot of.00:52:42.000 --> 00:52:43.000Stuart Winchester: Yeah.00:52:57.000 --> 00:53:12.000Pete Meyer: Um, the problem is, is what we're seeing, and we're watching the numbers every year, um, and it was easy to do because there's not a ton of redemptions, but how many of those people were former Passovers, right? And that percentage kept rising every year.00:53:11.000 --> 00:53:12.000Stuart Winchester: Mmm.00:53:12.000 --> 00:53:25.000Pete Meyer: So what it became and evolved into is just a direct competitor of our own season pass product. And that's ultimately reason number one why we — it just oversaturated.00:53:23.000 --> 00:53:25.000Stuart Winchester: Yeah. Okay.00:53:25.000 --> 00:53:26.000Pete Meyer: And.00:53:25.000 --> 00:53:27.000Stuart Winchester: So, go ahead.00:53:26.000 --> 00:53:28.000Pete Meyer: And, you know, so…00:53:28.000 --> 00:53:34.000Pete Meyer: I and I think the the Indy Pass really for a lot of ski resorts.00:53:34.000 --> 00:53:51.000Pete Meyer: doesn't move the needle a ton, um, financially. Uh, for… for us, it really didn't, and I felt like we were… did a reasonable number of redemptions, so we could… we could take it… take it or leave it. It doesn't have a big impact. It affects the customer more. Like, that decision was hard, the person who bought it in the past.00:53:51.000 --> 00:53:56.000Pete Meyer: Um, but I think Eric's a stand-up guy. He'll let anybody who…00:53:56.000 --> 00:54:07.000Pete Meyer: who bought an E-Pass, and their favorite resort is not on that, they'll give a refund to anybody who wants one. So the Cabaret listeners know that, and I think that's nice of him to do. Also, for those.00:54:01.000 --> 00:54:02.000Stuart Winchester: Yeah, thank you.00:54:07.000 --> 00:54:19.000Pete Meyer: um, Cabaret, uh, listeners who bought an Indy add-on. He'll honor that for this year, from what I understand. So, it's a couple of really good things that he's doing there, so we're thankful, thankful for that. But, um.00:54:19.000 --> 00:54:28.000Pete Meyer: through conversations, and we just decided it was time to get out. So that's reason number one. I got a couple more reasons if you've got time.00:54:25.000 --> 00:54:26.000Stuart Winchester: Yeah, thank you.00:54:26.000 --> 00:54:41.000Stuart Winchester: Well, let's linger on that for a second. I mean, for me, it just comes down to good old-fashioned free market competition, right? Where there's another pass available that is looking for smaller mountains like Caber Fay. It also signed mountains like Buck Hill and.00:54:41.000 --> 00:54:58.000Stuart Winchester: Uh, and uh… Wild Mountain over in Minnesota, just small areas near populations that are popular. I saw you catching some heat in comments to me, you know, on my platforms and social media, because you go from the Indy Pass, which maxed out at $419.00:54:58.000 --> 00:55:16.000Stuart Winchester: to the full Icon, which is $1,449 right now, and I know you can upgrade and buy a discounted Icon session pass, but I don't want to overstate it. What's the reaction been like from your pass holders, and how have you handled that?00:55:16.000 --> 00:55:24.000Stuart Winchester: The fact that you're no longer available on the cheap discounted pass, multi-mountain pass, but you are available on the very expensive one.00:55:24.000 --> 00:55:27.000Pete Meyer: Great question, great question, because we've been getting…00:55:27.000 --> 00:55:42.000Pete Meyer: Uh, we've been getting both, uh, good and, and bad feedback from it. So, what, what it comes down to is the, is the decision to, to, uh, leave Indy and, and join OCCON. Those, those decisions were, were mutually exclusive. Like, like, we had made the decision to.00:55:42.000 --> 00:55:43.000Stuart Winchester: Mmhm.00:55:42.000 --> 00:55:52.000Pete Meyer: to leave Indy, um, before we even started to Icon. And we had a lot of conversations of, hey, let's just… let's just be… let's just be independent and not on any… any, uh…00:55:52.000 --> 00:56:08.000Pete Meyer: Multi resort pass, you know, there's a lot of really successful and really nice ski resorts that have that model, like Perfect North Slopes, Cascade in Wisconsin. We always go out and ski somewhere every spring and I went out to the Tahoe area this year and skied at Mount Rose, you know, that place is.00:55:58.000 --> 00:55:59.000Stuart Winchester: Yeah. Okay.00:56:01.000 --> 00:56:03.000Stuart Winchester: Mmhm.00:56:08.000 --> 00:56:09.000Stuart Winchester: Yeah.00:56:08.000 --> 00:56:18.000Pete Meyer: that place is phenomenal. They're not on any, any, um, any pants. And, um, it was neat to ski there, and just see they had a similar vibe and feel that, um, Cabaret had, right?00:56:10.000 --> 00:56:11.000Stuart Winchester: Yeah. Okay.00:56:11.000 --> 00:56:13.000Stuart Winchester: Right. That's right.00:56:17.000 --> 00:56:18.000Stuart Winchester: Yeah.00:56:18.000 --> 00:56:23.000Pete Meyer: So quite a bit more, quite a bit more. Yeah, yeah.00:56:18.000 --> 00:56:21.000Stuart Winchester: Just a little more elevation.00:56:21.000 --> 00:56:24.000Stuart Winchester: They're at, like, 9,000 feet.00:56:23.000 --> 00:56:27.000Pete Meyer: Absolutely, but it was great terrain. So.00:56:24.000 --> 00:56:25.000Stuart Winchester: Yeah.00:56:25.000 --> 00:56:26.000Stuart Winchester: Yeah.00:56:27.000 --> 00:56:29.000Pete Meyer: After we left the Indy Pass.00:56:29.000 --> 00:56:31.000Pete Meyer: Then we, um…00:56:31.000 --> 00:56:46.000Pete Meyer: Started talking to the folks at ICON, and I want to give a shout out to Aaron Keene and Caitlin Windauer, those girls are really sharp and would answer all the questions. It kind of reminded me of the early DuckFish days where they were all knowing and knew a lot of answers to everything.00:56:46.000 --> 00:56:53.000Pete Meyer: We talked to them for a long time. We weren't in any rush to make a decision to go down this road.00:56:52.000 --> 00:56:54.000Stuart Winchester: Mmhm.00:56:53.000 --> 00:56:57.000Pete Meyer: And you know what ultimately decided for us is.00:56:57.000 --> 00:57:10.000Pete Meyer: We want to do what's best for our core customer, and our core customer is our season pass holder, okay? And this IndyPass or this IconPass brought on this reciprocal benefit of a three-day.00:57:10.000 --> 00:57:27.000Pete Meyer: 3 day session pass you can get for 50% off. Right? And that adds a lot of value. To our pass holders. And so we've been hit as much as the negativity that you've seen online for leaving any pass, we've been getting messages from our pass holders saying, hey, thank you for this benefit. This is great.00:57:12.000 --> 00:57:13.000Stuart Winchester: It's.00:57:13.000 --> 00:57:15.000Stuart Winchester: Oh, three day. Yeah. Okay.00:57:18.000 --> 00:57:19.000Stuart Winchester: Mmhm.00:57:27.000 --> 00:57:43.000Pete Meyer: I'm gonna use it. I'm gonna take a trip. And then we've known we've gone out west together and 3 days of skiing is plenty. Like we like to ski bell to bell and it's you're by that 3rd day you're waking up and you're like you can't even move your legs for you know we're so so we think it's a nice.00:57:29.000 --> 00:57:31.000Stuart Winchester: Mmhm.00:57:37.000 --> 00:57:38.000Stuart Winchester: Okay, yeah.00:57:40.000 --> 00:57:41.000Stuart Winchester: Okay.00:57:43.000 --> 00:57:55.000Pete Meyer: Uh, you can ski locally here, you can head up in, um, hit up, hit up both Boyne Mountain and Boyne Highlands, or drive over to, uh, Blue Mountain, Ontario, so you don't have to get in a plane. So it's.00:57:55.000 --> 00:58:11.000Pete Meyer: Uh, of our pass holders. Cause we know, we know, Stuart, that nobody's going to buy a full icon pass for two days at Cabaret. We, we know that that wasn't even the, like Pete said, we're, we do like our independence and, and.00:57:57.000 --> 00:57:59.000Stuart Winchester: Yeah, yeah, yeah.00:58:03.000 --> 00:58:04.000Stuart Winchester: Right.00:58:04.000 --> 00:58:06.000Stuart Winchester: Yeah.00:58:11.000 --> 00:58:25.000Pete Meyer: And we like to create these partnerships that are good for our core customers. The people that commit to us, we're going to give you the best we can. And so, you know, that that three day session pass is just it's it's.00:58:25.000 --> 00:58:29.000Pete Meyer: It's a it's a great benefit for our core customers.00:58:29.000 --> 00:58:47.000Stuart Winchester: Yeah, it's like you take a trip to Steamboat, or Palisades Tahoe, or a lot of the mountains that are on that. So, you know, it all makes sense, and I like the, you know, Boyne, Cabaret, sort of on one team, and then you have Nubs, and Crystal, and Treetops, and Shani on the other. I think that's good for skiers, it's good for.00:58:47.000 --> 00:59:03.000Stuart Winchester: Uh, two more, two more things I wanna talk about and then we'll get out of here. Uh, I, I really wanna talk about your season pass. $299 unlimited. I think it was even a little cheaper for early birds, but that's what it is right now. Uh, 219 for weekday, 129 for Sunday. That, that's an awesome, awesome deal.00:59:03.000 --> 00:59:18.000Stuart Winchester: by any measure. I noticed you no longer have the Saturday-Sunday pass, and I think it's been a couple years, and it also… Saturday lift tickets are more than Sunday, so it seems as though, from my point of view, you're really trying to manage the experience on Saturday. So, talk about your season pass suite.00:59:18.000 --> 00:59:27.000Stuart Winchester: And how that relates to your mountain management as far as making sure when people show up, they have a good experience.00:59:27.000 --> 00:59:42.000Pete Meyer: No, you're exactly right. You hit the nail on the head right there. We're trying to preserve the Saturday experience. That's the day everybody wants to ski. So if you're going to be on a pass and ski at Calgary on a pass, you got to have the seven-day week pass.00:59:42.000 --> 01:00:00.000Pete Meyer: And we wanted to protect that experience and not get overcrowded, not get overrun, and that's one of the main reasons that we got rid of the weekend pass. The weekend pass, we roll out, it was a $99 weekend pass in 2007 when we launched that, and that thing went all the way till.01:00:01.000 --> 01:00:14.000Pete Meyer: I think 2000 or 2001, we had that, so we had that for a long time, and that brought a lot of skiers here and exposed us as we continued to get better, and they saw the resort that we had, and all the work that Tim was doing on the hill.01:00:14.000 --> 01:00:21.000Pete Meyer: And then that just evolved into trying to manage the volume levels on Saturdays.01:00:21.000 --> 01:00:38.000Stuart Winchester: Yeah, it's a, it's, it's a great deal. And, uh, you know, even, even as it's risen past 99, I mean, you know, 299, there's, there's a lot of resorts in the West that are charging more than that for a day this year. Beaver Creek's topping out at 392. So I love it. Okay. The last thing I want to.01:00:38.000 --> 01:00:48.000Stuart Winchester: This one's a little personal, and I know I talked to you about this, uh, it was about 4 years ago, Tim or Pete, I forget, it was maybe both of you I was talking to. So I want to talk about this Trail Starkey.01:00:48.000 --> 01:01:03.000Stuart Winchester: Uh, I knew Dick Starkey. I'm friends with his daughter Crystal from way back. We went to school together. Uh, and, and I met him and I, I was always just remember being very impressed by him. He had a really good presence. Uh, he was, he was very fit and active and, and did a lot of things.01:01:03.000 --> 01:01:09.000Stuart Winchester: Um, I didn't know him super well, but I met him a few times, and… and I… I just want to talk about, you know, he passed.01:01:09.000 --> 01:01:25.000Stuart Winchester: Four or five years ago now, and I noticed this trail and, and I said, oh, is that, is that named after Dick? And, and you said it was. So, uh, can, can you talk about the Starkey trail? Talk about Dick Starkey and, and, uh, his legacy at Cabre Fay and, and, and why it was fitting to name a.01:01:27.000 --> 01:01:34.000Pete Meyer: Yeah, Dick was a volunteer patroller at SP, patroller at Caber Fay for…01:01:34.000 --> 01:01:42.000Pete Meyer: I think… I… I think as long as… as my dad was around, you know, uh, Dick was there, and so, you know.01:01:39.000 --> 01:01:40.000Stuart Winchester: Mmhm.01:01:42.000 --> 01:01:52.000Pete Meyer: 40… however many years, 40… 40-some years, he was a patroller at Cabaret, and uh… you know, just had a big presence, you know, you knew him.01:01:52.000 --> 01:01:53.000Stuart Winchester: Mmhm.01:01:52.000 --> 01:02:01.000Pete Meyer: Played football at Ferris. Great stories about that. He was a captain and so he's tough.01:01:54.000 --> 01:01:55.000Stuart Winchester: Yeah. Okay.01:02:01.000 --> 01:02:02.000Pete Meyer: And.01:02:02.000 --> 01:02:17.000Pete Meyer: just a… just a great guy, great patroller, great mentor, um, a ton… lots and lots of stories about Dick Starkey for another day, but, uh, just somebody that we wanted to honor, and, um, so, you know, we made that change.01:02:17.000 --> 01:02:21.000Stuart Winchester: And why this trail? Why this, uh, why did you choose this one?01:02:24.000 --> 01:02:35.000Pete Meyer: you know, that… I don't… I don't know why we picked that one. We just… we… we… I think we… the, um… the previous name was an old, you know, an older name that… that… that honored a…01:02:35.000 --> 01:02:47.000Pete Meyer: an older ski instructor, but I think we thought, you know, maybe… maybe it was time for a change there. Some… maybe just something a little more relevant to… someone more relevant to…01:02:41.000 --> 01:02:43.000Stuart Winchester: Mmhm.01:02:47.000 --> 01:02:52.000Pete Meyer: You know, this this last, you know, 40 years of caprophage tradition.01:02:51.000 --> 01:02:57.000Stuart Winchester: Yeah. And, and I believe, I believe Crystal still, uh, volunteer patrols there as well, right? Yeah.01:02:56.000 --> 01:02:59.000Pete Meyer: Yes. Yes, she is.01:02:57.000 --> 01:03:03.000Stuart Winchester: Yeah, that's great. I haven't talked to her in a minute, but hi, Crystal. Hope you're doing great. Pete.01:03:03.000 --> 01:03:05.000Pete Meyer: No, no, not about the trail.01:03:04.000 --> 01:03:22.000Stuart Winchester: Okay, okay, all right. Well, hey, listen, guys, I really appreciate catching up with you. There's so much always going on at Cabaret, and we were long overdue, so let's do it again soon, and I gotta get up there and ski that East Peak lift, because I haven't been in a minute, so I really appreciate that, and I'll talk to you guys soon, and thanks so much.01:03:22.000 --> 01:03:25.000Pete Meyer: Thanks, Stuart. Thanks a lot, Stu. Appreciate it.01:03:24.000 --> 01:03:26.000Stuart Winchester: All right, talk soon.01:03:26.000 --> 01:03:28.000Stuart Winchester: All right, let me just…01:03:30.000 --> 01:03:43.000Stuart Winchester: Okay, that was Tim and Pete Meyer of Cabaret. I love Cabaret. It was my pseudo home mountain when I lived in Michigan. It was just 90 minutes down the road, so I never had a season pass there.01:03:43.000 --> 01:03:51.000Stuart Winchester: but I would go there a lot. I mean, and this was, you know, lift tickets were $20 or something back then, so it didn't really matter, and they had a lot of specials. So, I want to…01:03:51.000 --> 01:03:57.000Stuart Winchester: wrap up today, I want to talk about lift tickets a little bit, because there's some lift ticket deals going on.01:03:57.000 --> 01:03:59.000Stuart Winchester: And…01:03:59.000 --> 01:04:14.000Stuart Winchester: I'll tell you about the deals first, and then I'll, I'll tell you what I make of them as a, as a theme. So we're gonna focus on Colorado for a moment. So Arapahoe Basin, to celebrate its 80th anniversary, is doing $80 lift tickets every Wednesday.01:04:14.000 --> 01:04:29.000Stuart Winchester: from late December through April, except for December 30th, which is holiday week, of course. Uh, they are $50 on Wednesdays outside of those windows, so early season at A-Basin, and then late season, and of course, uh, the mountain typically goes until June.01:04:29.000 --> 01:04:35.000Stuart Winchester: $80 lift ticket today, based in on their anniversary weekend, Saturday and Sunday, December 5th and 6th.01:04:35.000 --> 01:04:45.000Stuart Winchester: Also, anyone born in 1946, making you 80 years old, skis free all winter. Uh, A-Basin has a lot of ways to get in cheap. They have 3-day packs.01:04:45.000 --> 01:05:00.000Stuart Winchester: With no blackouts, any day, use any 3 days for $249. They have midweek packs, 5 days for $319. Midweek season pass is $539, and a full is $699, and of course, A-Basin is unlimited on both the Icon and the Icon.01:05:00.000 --> 01:05:03.000Stuart Winchester: Uh, base pass, and I wanna see…01:05:03.000 --> 01:05:08.000Stuart Winchester: Okay, they did get rid of the fall pass. I had…01:05:09.000 --> 01:05:21.000Stuart Winchester: I had emailed, because… because A-Basin used to have this great pass for, like, 250 bucks. It was from opening day until Christmas, but they did get rid of it. Uh, and… and they… Shayna from A-Basin emailed, and she told me.01:05:21.000 --> 01:05:37.000Stuart Winchester: Uh, for background, that was a very small audience for, for us who were interested in the Fall Pass pack. So, uh, so thank you, Shayna, for getting back to me so quickly, and I'd sent that right before the podcast started. So, so A-Basin deals on Wednesdays, you know, put that down in your.01:05:37.000 --> 01:05:55.000Stuart Winchester: List if you, if you wanna actually day ski and maybe you have an epic pass, but you wanna, you miss a basin. Uh, and then Thursdays Copper Mountain is again doing $99 Thursdays. They're play for every Thursdays and a portion of that goes to a good cause. They're doing that every Thursday from January 7th to April 8th.01:05:55.000 --> 01:06:04.000Stuart Winchester: Including the holiday week in February, I don't know if that's a mistake, but grab it while you can, because I don't think they can take it back once you buy it. Uh, and then.01:06:04.000 --> 01:06:05.000Stuart Winchester: $99 a copper.01:06:05.000 --> 01:06:19.000Stuart Winchester: starting Monday, April 12th, which is pretty awesome. So, if you wanted to do a little day ski, and, you know, right now you can still buy tickets and everything, or still buy passes, because we're recording this on September 17th.01:06:19.000 --> 01:06:30.000Stuart Winchester: But if you're listening in the future, you could do a Wednesday $80 a day basin, a Thursday $99 at Copper Mountain. It's not a bad couple days in Summit County for a pretty reasonable price, given.01:06:30.000 --> 01:06:44.000Stuart Winchester: prices in 2026 for lift tickets at most mountains. Uh, down the road, Aspen, for its 80th anniversary, is doing $80 lift tickets Saturday and Sunday, December 12th and 13th. They also offered…01:06:44.000 --> 01:07:01.000Stuart Winchester: Uh, tickets for $3 and 75 cents for Monday, December 14th. But those are sold out and they, I'm pretty much sure they sold out instantly. And it's funny ‘cause they didn't even market it at first. And, and Aspen folks tell me they just blew off the shelves. So that is for Aspen's 80th anniversary.01:07:01.000 --> 01:07:17.000Stuart Winchester: Same year as, uh, a basin is celebrating right now. And of course, some of the little guys around there, you know, ski Cooper hasn't announced their lift ticket prices yet. And I know it's small, but it's still, it's, it's a place you can go. It's high. There's no snow making. It's all natural snow.01:07:17.000 --> 01:07:22.000Stuart Winchester: $49 midweek tickets at Ski Cooper last year, maxed out at $99 on weekends.01:07:22.000 --> 01:07:30.000Stuart Winchester: Down the road, if you're on your way to Aspen, Sunlight, which has 1,750 feet of vertical drop.01:07:30.000 --> 01:07:46.000Stuart Winchester: And two brand new lifts. Well, one was from a base and used, but it was only 20 years old. So they put in two brand new lifts last year. Big vertical. Uh, their lift tickets max out at $109. Midweek, they're $74 to $94. It's a fun little area. It gives you Colorado.01:07:46.000 --> 01:07:53.000Stuart Winchester: with a little bit more of a… a throwback Colorado, old Colorado feel. So, so the question here is.01:07:53.000 --> 01:07:57.000Stuart Winchester: Are we starting to see a rationalization?01:07:57.000 --> 01:07:58.000Stuart Winchester: In the lift ticket market.01:07:58.000 --> 01:08:04.000Stuart Winchester: Are we starting to see ski areas value the skier that.01:08:04.000 --> 01:08:19.000Stuart Winchester: maybe has an Icon Pass, but wants to ski another mountain for a day? Or I guess more in this case, since Copper and A-Basin are both Epic Pass mountains, are we seeing them take advantage of the fact that right now, if you look at prices for.01:08:19.000 --> 01:08:27.000Stuart Winchester: Breckenridge, it's $153 to ski on Friday, November 6th. Who knows what they'll have open? Probably not a lot.01:08:27.000 --> 01:08:43.000Stuart Winchester: Uh, it's 180 that day. Breckenridge goes over 300 for peak days. Uh, and on Monday, April 19th, as, as copper has dropped to 99, Breck right now is set to have a $179 walkup price for Monday, April 19th. So.01:08:43.000 --> 01:08:49.000Stuart Winchester: I think you're seeing some smart reactions from some of the…01:08:49.000 --> 01:08:55.000Stuart Winchester: larger players and showing there's still a competitive market in Colorado. The question is…01:08:55.000 --> 01:09:07.000Stuart Winchester: will Vail follow? In their earnings call, one of their earnings calls recently, uh, Rob Katz, or their end-of-year earnings, their CEO, Rob Katz, said that Lyft ticket sales had softened considerably.01:09:07.000 --> 01:09:14.000Stuart Winchester: To absolutely no one's surprise, uh, because of the price of lift tickets. So, Ken Vale…01:09:15.000 --> 01:09:27.000Stuart Winchester: find a way in the softer seasons to start to compete, because it's clear that their direct compe
Stop letting raw CRM data gather dust while you scramble to find high-intent prospects. In this episode, Alex Murphy breaks down their exact playbook, including:
In this week's episode, I am bringing you the 2nd edition of The Sales Series. In Episode 192, I introduced you to “The Sales Series,” so I can bring you just a few of the top moments from Top Sales Leaders who have joined me on The 20% Podcast. That first episode included clips from guests such as:Alexine Mudawar/Lori RichardsonJohn Barrows Nick Cegelski Jen AllenIan KoniakToday we will be covering 5 more clips from previous episodes:Episode 84: Belal Batrawyhttps://open.spotify.com/episode/5GyAcYcGSqdwOKxQ9D2Ruk?si=e8d2abf275454225 Episode 97: Morgan Buchananhttps://open.spotify.com/episode/42WMdxmynhPQOwp88wZ96V?si=f1e2476df5344ec3 Episode 92: Jason Bay https://open.spotify.com/episode/0TUlew3jtAiEMHpx90ckWS?si=ae3f6b87ec234d22 Episode 133: Leslie Venetz https://open.spotify.com/episode/5Unzq35rq03dtiYTcMuzkF?si=e4e448bbe16e4c17 Episode 60: Morgan J Ingramhttps://open.spotify.com/episode/3gMHYQhYRgnh6X3e270XAG?si=00f5af451cd84f64 Please enjoy this week's “Sales Series 2” on The 20% Podcast. Please enjoy this week's episode of The 20% Podcast! ____________________________________________________________________________I am now in the early stages of writing my first book! In this book, I will be telling my story of getting into sales and the lessons I have learned so far, and intertwine stories, tips, and advice from the Top Sales Professionals In The World! As a first time author, I want to share these interviews with you all, and take you on this book writing journey with me! Like the show? Subscribe to the email: https://mailchi.mp/a71e58dacffb/welcome-to-the-20-podcast-communityI want your feedback!Reach out to 20percentpodcastquestions@gmdail.com, or find me on LinkedIn.If you know anyone who would benefit from this show, share it along! If you know of anyone who would be great to interview, please drop me a line!Enjoy the show!
Tim Benz in for Mark today. Lots of Pirates talk including the Bucco Roundup and a conversation with former Buc Jason Bay.
Tim Benz in for Mark today. Lots of Pirates talk including the Bucco Roundup and a conversation with former Buc Jason Bay. See omnystudio.com/listener for privacy information.
Former Pirates All-Stars Freddy Sanchez and Jason Bay join me to share memories of the 2006 All-Star Game at PNC Park Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Former Pirates All-Stars Freddy Sanchez and Jason Bay join me to share memories of the 2006 All-Star Game at PNC Park Learn more about your ad choices. Visit megaphone.fm/adchoices
Getting hung up on by any leader hurts, but it's the grind. Jason Bay flips the script and shows you how to bounce back and book meetings. In this episode you'll learn:
Your cold outreach reply rates are completely flatlining because of AI slop. In this episode, Jason Bay breaks down how to:
Full episode here Most reps fire off bloated cold emails that bury the lead and pitch features instead of attacking real business problems. In this episode, Jason Bay breaks down:
Lauren grew up participating in many sports along with her MLB veteran brother, Jason Bay, and went on to represent Canada in softball in 3 Olympic Games, but knew very little about track. Her perspectives changed dramatically when she became a Track & Field mom for the first-time and she's now a strong advocate encouraging families to get involved in the sport with a very affirming message for all.Lauren also leads Strong Mom--Online Health And Fitness Coaching For Moms With Careers. You can follow her and learn more on Instagram.
Jason Bay gives a cold email masterclass on what actually gets replies in a market where most reps are ignored. Stop pitching your product and start with a specific company problem that creates urgency and shows you did your homework. Use relevant social proof and short, skimmable emails to build trust fast and make it easy to respond Write subject lines that look internal and use simple yes or no or offer-based CTAs instead of asking for time. Run multi-touch, multi-channel sequences with smart follow-ups instead of relying on one email. If you're sending cold emails today, this is the playbook to fix what's not working. These Courses Will Get You to President's Club: ☎️ Cold Call Course: https://bit.ly/4jqQ4w2
The Sales Management. Simplified. Podcast with Mike Weinberg
In episode 108, Mike hosts outbound sales guru, Jason Bay, founder and leader of Outbound Squad. Jason and Mike get in the "Way Back Machine" looking at the evolution of SDRs, what went wrong with that model, and why prospecting is so damn hard today. If your team is struggling to book meetings and create new opportunities, this episode is for you as Jason shares strategies that are working right now and what the very best reps are doing to self-generate pipeline! Learn how to become "too good to ignore" by focusing on the right targets, crafting compelling offers, and creating emotional connections with prospects. Tune in and you'll immediately hear why Mike regularly points new business development sellers and sales teams to follow Jason Bay! RESOURCES MENTIONED IN THIS EPISODE: Jason Bay's Free Outbound Masterclass The October 7 Supercharge Your Sales Leadership Event _________________________ This episode is sponsored by Pursuit Sales Solutions. If you are looking for help adding A-player talent to your team, contact Mike's friends at pursuitsalessolutions.com/weinberg
Matt Capps officially joins the show to talk about Callas' baseball knowledge, what it was like when Jason Bay got traded, what he's expecting from the pitchers on the Pirates this year, how excited he was when the Pirates got Bubba Chandler, some of the best advice he got during his playing days, what the pitcher-catcher dynamic is like, the player who gave him the most trouble, and more!
Hour 4: Matt Capps joins the show to share stories from his playing days. A special edition of Quiz Callas. And Jeff Hathhorn jumps on with the guys to go around Pittsburgh sports.
Steelers correspondent Mark Kaboly from The Pat McAfee Show joined the show. The discussion began around food and what Mark would eat every day for the rest of his life. He decided on pizza, agreeing with Donny. This all stemmed from Sidney Crosby saying he would eat pasta every day. Mark talked about the debate that has been ongoing this week after Joey Porter slammed Ben Roethlisberger for being a bad teammate. Kaboom said from 2004-2010, ‘you couldn't find a bigger jerk,' but he does believe Ben changed as he matured. Mark shared a story that involved Jason Bay, who won Rookie of the Year in baseball the same year as Ben in football. Did Porter throw more shade at James Harrison than he did at Big Ben? The guys wondered if there would be retribution from Deebo or Ben back at Peezy. More w/ Mark – We are starting to see more and more mock drafts with the Steelers taking Ty Simpson. How extensive will the homework be on QBs? How much money is Mark willing to pay Malik Willis? More w/ Mark – Mark thinks there is a better chance Patrick Queen gets an extension than him getting released. Mark said everyone feels up in the air with the new coaching staff. The guys ran through some pending free agents and if Mark believes they will be back in Pittsburgh. Mark would rather bring back Asante Samuel than James Pierre. Mark expects Joey Porter Jr. to get an ‘easy' $20M/year deal. Is the football future of Broderick Jones in question? Mark laughed at the idea of Nick Herbig being traded for a backup QB. Mark questioned how enamored the Steelers are with Will Howard because he hasn't played a snap. Mark can't believe people still read books.
In this episode, Jason Bay sits down with Rippling's VP of Sales Enablement, Jonas Master to explore how effective sales training, paired with clear priorities, measurement, and reinforcement, drives real behavior change and consistent performance gains. Check out more free content and get coaching at https://outboundsquad.com.
In this episode, Jason Bay and Clara Johnson share how sales leaders can build a culture of AE self-sourcing by weaving prospecting into weekly rhythms and leading from the front. Check out more free content and get coaching at https://outboundsquad.com.
In this week's episode, I am bringing you the 2nd edition of The Sales Series. In Episode 192, I introduced you to “The Sales Series,” so I can bring you just a few of the top moments from Top Sales Leaders who have joined me on The 20% Podcast. That first episode included clips from guests such as:Alexine Mudawar/Lori RichardsonJohn Barrows Nick Cegelski Jen AllenIan KoniakToday we will be covering 5 more clips from previous episodes:Episode 84: Belal Batrawyhttps://open.spotify.com/episode/5GyAcYcGSqdwOKxQ9D2Ruk?si=e8d2abf275454225 Episode 97: Morgan Buchananhttps://open.spotify.com/episode/42WMdxmynhPQOwp88wZ96V?si=f1e2476df5344ec3 Episode 92: Jason Bay https://open.spotify.com/episode/0TUlew3jtAiEMHpx90ckWS?si=ae3f6b87ec234d22 Episode 133: Leslie Venetz https://open.spotify.com/episode/5Unzq35rq03dtiYTcMuzkF?si=e4e448bbe16e4c17 Episode 60: Morgan J Ingramhttps://open.spotify.com/episode/3gMHYQhYRgnh6X3e270XAG?si=00f5af451cd84f64 Please enjoy this week's “Sales Series 2” on The 20% Podcast. Please enjoy this week's episode of The 20% Podcast! ____________________________________________________________________________I am now in the early stages of writing my first book! In this book, I will be telling my story of getting into sales and the lessons I have learned so far, and intertwine stories, tips, and advice from the Top Sales Professionals In The World! As a first time author, I want to share these interviews with you all, and take you on this book writing journey with me! Like the show? Subscribe to the email: https://mailchi.mp/a71e58dacffb/welcome-to-the-20-podcast-communityI want your feedback!Reach out to 20percentpodcastquestions@gmdail.com, or find me on LinkedIn.If you know anyone who would benefit from this show, share it along! If you know of anyone who would be great to interview, please drop me a line!Enjoy the show!
On the second night of Hanukkah, we have Australian wrestler and Red Sox fan @RedSoxYapper. After seeing the Red Sox in 2008, she became locked in for life. Yes, we also asked why. She loves Marcelo Mayer, Wilyer Abreu, and if she became a Red Sox fan in 2008, statistically likely that she likes Jason Bay (we forgot to ask). Tonight being the second night of Hannukah is important. Craig Breslow is celebrating, and the presents get bigger every night. If we got breaking news with a Red Sox trade on night two (Jake Bennett), imagine what happens on night eight (Shohei Ohtani). Linktree NASP Instagram NASP Twitter Ian's Twitter Jack's Twitter Jack's Twitter Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Jason hits the phones to prospect into sales and enablement leaders, sharing his live approach between each call. With a 30% connect rate (thanks to Titan X) and 11% conversion, you'll see how Jason handles objections, switches messaging mid-call, and learns in real time. Think cold calling is hard? Try doing it live for 90 minutes, under studio lights, in a room with no AC, with a crowd listening to every single word you say. That's what the #1 outbound sales trainer, Jason Bay, did to prove he can do more than *teach* cold calling — he can actually get on the phones and *do* it himself. We rolled the cameras, loaded a list of exclusively executive level prospects he'd never met, and let the chaos unfold. You'll hear how he structures his cold calls, adjusts messaging on the fly, and reflects on what could be improved after each conversation. Includes practical takeaways for improving connect rates, objection handling, and setting meetings with senior buyers. ✅ Get the Outbound Bundle (scripts + cold email guide): https://www.30mpc.com/course/cold-email-course
This week's episode is a throwback to one of my favorite series, The Sales Series. I am bringing you the 2nd edition of The Sales Series. In Episode 192, I introduced you to “The Sales Series,” so I can bring you just a few of the top moments from Top Sales Leaders who have joined me on The 20% Podcast. That first episode included clips from guests such as:Alexine Mudawar/Lori RichardsonJohn Barrows Nick Cegelski Jen AllenIan KoniakToday we will be covering 5 more clips from previous episodes:Episode 84: Belal Batrawyhttps://open.spotify.com/episode/5GyAcYcGSqdwOKxQ9D2Ruk?si=e8d2abf275454225 Episode 97: Morgan Buchananhttps://open.spotify.com/episode/42WMdxmynhPQOwp88wZ96V?si=f1e2476df5344ec3 Episode 92: Jason Bay https://open.spotify.com/episode/0TUlew3jtAiEMHpx90ckWS?si=ae3f6b87ec234d22 Episode 133: Leslie Venetz https://open.spotify.com/episode/5Unzq35rq03dtiYTcMuzkF?si=e4e448bbe16e4c17 Episode 60: Morgan J Ingramhttps://open.spotify.com/episode/3gMHYQhYRgnh6X3e270XAG?si=00f5af451cd84f64 Please enjoy this week's “Sales Series 2” on The 20% Podcast. ____________________________________________________________________________I am now in the early stages of writing my first book! In this book, I will be telling my story of getting into sales and the lessons I have learned so far, and intertwine stories, tips, and advice from the Top Sales Professionals In The World! As a first time author, I want to share these interviews with you all, and take you on this book writing journey with me! Like the show? Subscribe to the email: https://mailchi.mp/a71e58dacffb/welcome-to-the-20-podcast-communityI want your feedback!Reach out to 20percentpodcastquestions@gmdail.com, or find me on LinkedIn.If you know anyone who would benefit from this show, share it along! If you know of anyone who would be great to interview, please drop me a line!Enjoy the show!
Outbound is broken, not dead. In this masterclass, Jason Bay breaks down the new outbound playbook for 2025–2026 — how top reps are filling pipeline when cold calls, automated sequences, and mass emails stop working. You'll learn how to prioritize accounts that actually respond, speak your buyer's language with offers that earn replies, and sequence outreach across phone, email, and social the right way. Key frameworks include the Martini-Glass Pipeline for targeting high-relevance prospects, the Messaging Matrix for crafting irresistible offers, and the KISS Sequencing System that boosts reply rates 20%+. Jason also shares cold call + cold email frameworks that book meetings today — plus how to use AI the right way with his 10-80-10 Rule to double output without sounding robotic. RESOURCES DISCUSSED: The Ultimate Cold Email Data Report Jason Bay's Cold Email ChatGPT Prompts The Different Types of Offers Jason Bay's Outbound Sequence Template The 30MPC Outbound Bundle
Outbound prospecting isn't dead, it's just different. TSHP welcomes Jason Bay, outbound sales coach, trainer, and SKO speaker for a conversation about how to outbound smarter. Uncover the math problem haunting sales teams—those dismally low cold call and conversion rates—and explore innovative ways to manage and improve them. Discover how sales reps can benefit from AI tools like ChatGPT for practical, real-world experience, even when live conversations are scarce. Mark and Jason shed light on crafting an effective sales rhythm, and how voicemails can double as marketing messages, guiding prospects to your emails, rather than just seeking callbacks.
In this episode of our new behind-the-scenes series with the Outbound Squad sales training team, Jason Bay and Clara Johnson share how sales leaders can get veteran reps prospecting again using data, AI prompts, and a “red-pen” approach to AI. Check out more free content and get coaching at https://outboundsquad.com.
In this episode of our new behind-the-scenes series with the Outbound Squad sales training team, Jason Bay and Clara Johnson share how sales leaders can build a culture of AE self-sourcing by weaving prospecting into weekly rhythms and leading from the front. Check out more free content and get coaching at https://outboundsquad.com.
70% of replies happen after email #1. Here's a simple, repeatable multi-channel sequence (email + phone + social) that drives double-digit contact rates without spamming. Jason Bay's KISS (Keep It Simple Sequencing) framework covers 6 calls, 6 emails, and 3 social touches over 3 weeks. Grab the templates and full structure behind a great sequence along with the best ways to follow up after your first email: https://www.30mpc.com/blog/jason-bays-outbound-sequence-template RESOURCES DISCUSSED: Join our weekly newsletter Things you can steal Save $50 on any 30MPC course with code “PODCAST” Free Sales Templates, Scripts and Guides
Is AI actually helping your cold outreach or just making it faster and more generic?Most reps either avoid AI or copy its output word for word.Jason Bay showed how to take a smarter approach by collaborating with AI to write cold emails that feel relevant and drive real replies.He walked through how to give AI the right context, use proven prompting strategies, and refine the output into high-converting messages. See a real-time breakdown of how to build a cold email from start to finish using AI.You'll Learn:A simple framework to prompt AI for better cold emailsTips for combining persona research with AI-generated contentEditing strategies that make messages feel personalThe Speakers: James Buckley and Jason BayIf you want to catch The Daily Sales Show live, join hereFollow Sell Better to get the latest actionable tactics from sales pros at the top of their gameExplore our YouTube ChannelThank you to our sponsors: ZoomInfoLooking to up your sales skills?Sales Training for YOU: Use code SELLBETTER to save $200 off your yearly membershipSales Training for your TEAM
Huge Announcement
Sal Licata sits down with former Mets infielder Josh Satin to pull back the curtain on his close friendship and playing alongside David Wright, the Mets' Captain whose number is being retired. Satin, known for his directness, shares intimate anecdotes, from Wright's unexpected subway pickup to the road rage incident that revealed the Captain's true city influence. They delve into Wright's unparalleled leadership, his intense dedication even in the late innings of a season, and the mental toll Citi Field took on hitters like Wright and Jason Bay. Satin also opens up about his own playing career, the challenges of a utility role, and his post-baseball life, all while offering insights into the current Mets squad and the future of young talents like Mark Vientos. Get ready for a candid, fiery discussion that honors a Mets legend and offers a rare glimpse into the dynamics of a major league clubhouse.
Once per quarter, we share our content Roadmap with you → updates about the biggest content drops, new resources, and tactical sessions to help you on your sales journey. And folks, Q3 is absolutely stacked. Here's what to expect: Cold Email Course: The Reply Method for Double Digit Replies: https://www.30mpc.com/course/cold-email-course (+ get the 2025 Cold Email Data Report when you join the course waitlist) Jason Bay's Outbound Sequence Template: https://www.30mpc.com/blog/jason-bays-outbound-sequence-template 30MPC's Cold Email Course Template Pack: https://www.30mpc.com/blog/30mpcs-cold-email-course-template-pack Jason Bay's Cold Email ChatGPT Prompts: https://www.30mpc.com/blog/jason-bay-s-cold-email-chatgpt-prompts Cold Email Clinic: 10 Data-Backed Tactics That Double Replies: https://www.30mpc.com/episodes/cold-email-clinic-10-data-backed-tactics-that-double-replies We Break Down 3 Real Cold Calls (And One Is Mine): https://www.30mpc.com/episodes/we-break-down-3-real-cold-calls-and-one-is-mine The Cold Call Operating System for Sales Leaders: https://www.30mpc.com/episodes/the-cold-call-operating-system-for-sales-leaders Watch This One-Call Close (Live Discovery Tape Teardown): https://www.30mpc.com/episodes/watch-this-one-call-close-live-discovery-tape-teardown Work for 30MPC: https://jobs.ashbyhq.com/30mpc More News: • Welcome to our newest Club Host, Alex Murphy • Native YouTube-Style 30MPC content is coming
This week's episode is a throwback to one of my favorite series, The Sales Series., I am bringing you the 2nd edition of The Sales Series. In Episode 192, I introduced you to “The Sales Series,” so I can bring you just a few of the top moments from Top Sales Leaders who have joined me on The 20% Podcast. That first episode included clips from guests such as:Alexine Mudawar/Lori RichardsonJohn Barrows Nick Cegelski Jen AllenIan KoniakToday we will be covering 5 more clips from previous episodes:Episode 84: Belal Batrawyhttps://open.spotify.com/episode/5GyAcYcGSqdwOKxQ9D2Ruk?si=e8d2abf275454225 Episode 97: Morgan Buchananhttps://open.spotify.com/episode/42WMdxmynhPQOwp88wZ96V?si=f1e2476df5344ec3 Episode 92: Jason Bay https://open.spotify.com/episode/0TUlew3jtAiEMHpx90ckWS?si=ae3f6b87ec234d22 Episode 133: Leslie Venetz https://open.spotify.com/episode/5Unzq35rq03dtiYTcMuzkF?si=e4e448bbe16e4c17 Episode 60: Morgan J Ingramhttps://open.spotify.com/episode/3gMHYQhYRgnh6X3e270XAG?si=00f5af451cd84f64 Please enjoy this week's “Sales Series 2” on The 20% Podcast.____________________________________________________________________________I am now in the early stages of writing my first book! In this book, I will be telling my story of getting into sales and the lessons I have learned so far, and intertwine stories, tips, and advice from the Top Sales Professionals In The World! As a first time author, I want to share these interviews with you all, and take you on this book writing journey with me! Like the show? Subscribe to the email: https://mailchi.mp/a71e58dacffb/welcome-to-the-20-podcast-communityI want your feedback!Reach out to 20percentpodcastquestions@gmdail.com, or find me on LinkedIn.If you know anyone who would benefit from this show, share it along! If you know of anyone who would be great to interview, please drop me a line!Enjoy the show!
Resetting on the Devers trade. How much of a locker room cancer was he? Jones thinks the Sox made the right move. How many Red Sox have finished in the top ten of MVP voting? Sixteen! Can the guys guess all of them? Billy hates Jason Bay.
Resetting on the Devers trade. How much of a locker room cancer was he? Jones thinks the Sox made the right move. How many Red Sox have finished in the top ten of MVP voting? Sixteen! Can the guys guess all of them? Billy hates Jason Bay. Keefer Madness. Pedro Pascal lookalike contest goes well. He did not blossom as an actor until he got older. A bunch of Canadians talked about it on their news channel. How many burritos are in a years supply? Fart jokes. One burrito per week?? Only bean and cheese? Grok Talk. Did the reporter want a date with the Pedro Pascal lookalike?
Most reps treat webinar follow-ups like a checkbox — blast a list, hope for replies, and move on. But if followed up with correctly, these warm leads can be a goldmine for easy meetings on the calendar.Jed Mahrle and Jason Bay joined us to show you real personalized follow-ups they've used to cut through the noise and actually generate meetings. Watch and learn how to segment your outreach based on lead intent, tailor your messaging to where the buyer is in their journey, and apply the “Martini Glass Model” to focus your time on the leads that actually matter.Whether you're following up 1:1 or 1:many, this show gives you a repeatable framework to convert webinar leads into real pipeline.You'll Learn:How to structure 1:1 and 1:many follow-ups that drive repliesA proven framework for prioritizing webinar leads for higher conversionsWays to shrink your pipeline and double down on actual opportunitiesThe Speakers: James Buckley, Jed Mahrle and Jason BayIf you want to catch The Daily Sales Show live, join hereFollow Sell Better to get the latest actionable tactics from sales pros at the top of their gameExplore our YouTube ChannelThank you to our sponsors: GoldcastLooking to up your sales skills?Sales Training for YOU: Use code SELLBETTER to save $200 off your yearly membershipSales Training for your TEAM
Jason Bay was a guest on The Chris Bussing Podcast [ Sell More | Live More ]. In this episode, they talked about AI in outbound sales, the "Reason to Meet" strategy, essential sales tools, standout messaging, and cold outreach tactics. Check out the show notes, more free content, and get coaching at https://outboundsquad.com
Jason Bay was one of the speakers on Sell Better's recent webinar on selling to the C-suite. In this episode, they shared everything from how to multi-thread deals better—to how to nail the first meeting with a senior exec. Check out the show notes, more free content, and get coaching at https://outboundsquad.com
As we wrap up the prospecting masterclass series, three top experts in the field joined us to deliver the finest techniques for cold email, social selling, and cold calling that will drive higher conversion rates.They shared everything from email structure and personalization to social media DMs and video messaging, to cold call openings and objection responses, and all that happens in between.Learn all the best strategies for improving your outreach game, and crush your 2025 goals.You'll Learn:Why some outreach fails (and how to fix it)Which channels work best for your goals and where to focus your efforts firstData-driven strategies for higher conversion ratesThe Speakers: James Buckley, Jason Bay, Armand Farrokh and Nick CegelskiIf you want to catch The Daily Sales Show live, join hereFollow Sell Better to get the latest actionable tactics from sales pros at the top of their gameExplore our YouTube ChannelThank you to our sponsors: Gong and Seamless.AILooking to up your sales skills?Sales Training for YOU: Use code SELLBETTER to save $200 off your yearly membershipSales Training for your TEAM
ACTIONABLE TAKEAWAYS: In rip-and-replace deals, start by asking why the existing solution was chosen to understand the problems and motivations behind it. Late in the deal, confirm with your champion if you're their top choice. Use their guidance to strengthen your position against competitors. When prospects compare you to competitors, suggest specific aspects to evaluate that highlight your strengths and expose competitors' weaknesses. In rip-and-replace deals, emphasize key product gaps that significantly impact the business, and ensure decision-makers are committed to addressing them. PATH TO PRESIDENT'S CLUB" Founder & CEO @ Outbound Squad Owner @ Jason Bay Consulting Director of Marketing @ Chamber DS, Inc. Marketing Director & Corporate Sales Trainer @ National Services Group, Inc. RESOURCES DISCUSSED Join our weekly newsletter Things you can steal
The future of cold email is upon us, and it's time to prepare for the trends and strategies that will define effective email outreach in the coming year.As we close out 2024 and begin strategizing for 2025, Jason Bay and Will Allred will talk about what's been working with cold email, what's changing, and how to move forward. They'll explore how buyer behaviors are evolving, how automation tools are changing how we do things, and best practices for closing the year out strong and laying the groundwork for success in the year ahead.You'll Learn:Common mistakes to avoid in cold email outreachWhy prospects ignore cold emails, and what changes can drive engagementHow to close out 2024 and set the stage for a successful 2025The Speakers: Jed Mahrle, Jason Bay and Will AllredIf you want to catch The Daily Sales Show live, join hereFollow Sell Better to get the latest actionable tactics from sales pros at the top of their gameExplore our YouTube ChannelThank you to our sponsors: Maildoso, Sendspark, and OutboundSquad
October 1, 1967 – The brilliant and brief Major League managerial career of Roberto Clemente began and ended on this day. Filling in for interim manager Danny Murtaugh, Clemente puts up stratospheric – if statistically insignificant – numbers as Pittsburgh's player-manager. The Pittsburgh Press reports: "Baseball's only undefeated ‘manager', Roberto Clemente, climaxed his greatest season ever by smashing his 23rd homer, a triple and driving in three runs while managing the Bucs before 28,244 fans on PrizeDay."October 1, 1932 - Babe Ruth, as legend has it, calls his home run against Chicago Cubs pitcher Charlie Root in the fifth inning of Game Three of the World Series, won by the New York Yankees 7-5 at Wrigley Field. Root contended to his dying day that this was not the case; he claimed Ruth held up his bat to indicate he had one strike left.October 1, 1961 - Roger Maris hits his 61st home run of the season against the Boston Red Sox at Yankee Stadium eclipsing Babe Ruth's 34-year-old single season home run record. The record setter was the only runscored in the game giving the Yankees a 1-0 win.October 1, 1978 - The Cleveland Indians beat the New York Yankees 9 - 2 on the last day of the season, to force an epic one-game playoff between the Yankees and the Boston Red Sox. Boston won their eighth straight 5 - 0 over the Toronto Blue Jays.October 1, 2008 In Anaheim, the Red Sox continue their postseason dominance of the Los Angeles Angels by taking Game One of the ALDS, 4 - 1. Jason Bay hits a two-run homer off John Lackey, while Jon Lester gives up only an unearned run in 7 innings of work for the win.Historical Recap performed by:Robyn Newton from - Robyn Says
FOUR ACTIONABLE LEADERSHIP TAKEAWAYS In rip-and-replace deals, start by asking why the existing solution was chosen to understand the problems and motivations behind it. Late in the deal, confirm with your champion if you're their top choice. Use their guidance to strengthen your position against competitors. When prospects compare you to competitors, suggest specific aspects to evaluate that highlight your strengths and expose competitors' weaknesses. In rip-and-replace deals, emphasize key product gaps that significantly impact the business, and ensure decision-makers are committed to addressing them. PATH TO PRESIDENT'S CLUB Founder & CEO @ Outbound Squad Owner @ Jason Bay Consulting Director of Marketing @ Chamber DS, Inc. Marketing Director & Corporate Sales Trainer @ National Services Group, Inc. RESOURCES DISCUSSED Join our weekly newsletter Things you can steal
Jason Bay, Nick, and Armand walk through how to handle almost all the objections you can encounter on a cold call RESOURCES DISCUSSED Join our weekly newsletter Things you can steal The Book on Cold Calling Outbound Squad
On today's episode Andy welcomes another engaging group of sales superstars, including Jeff Bajorek, Chief Sales Officer at White Glove, and Jason Bay, Founder and CEO of Outbound Squad. They reflect on the complexities of sales and the tendency to oversimplify the process. The panel's conversation highlights the importance of immersing oneself in the sales journey, acknowledging the difficulties, and appreciating the victories when they come. They reflect on the rewards of dedication and the intrinsic beauty found in navigating and mastering the sales landscape.Host Andy Paul is the expert on modern B2B selling and author of three best-selling, award-winning sales books, including his latest Sell Without Selling Out. Visit andypaul.com to subscribe to his newsletter for even more strategies and tips to accelerate your win rate.
FOUR ACTIONABLE LEADERSHIP TAKEAWAYS Hold regular one-on-one meetings, set public goals in team meetings, and use midweek check-ins to monitor and adjust prospecting efforts to ensure accountability and goal achievement. When implementing new initiatives, enlist team members who excel in those areas as champions. Their involvement and sharing of experiences will enhance adoption and effectiveness across the team. Utilize top-performing team members to shape and structure enablement sessions. This ensures that training content is practical, comprehensive, and directly applicable to real-world scenarios. Calculate the number of opportunities and meetings needed to meet sales quotas based on win rates and conversion rates. This systematic approach provides clarity and a roadmap for achieving sales targets effectively. PATH TO PRESIDENT'S CLUB Founder & CEO @ Outbound Squad Owner @ Jason Bay Consulting Director of Marketing @ Chamber DS, Inc. Marketing Director & Corporate Sales Trainer @ National Services Group, Inc. RESOURCES DISCUSSED Join our weekly newsletter Things you can steal
In this week's episode, I am bringing you the 2nd edition of The Sales Series. In Episode 192, I introduced you to “The Sales Series,” so I can bring you just a few of the top moments from Top Sales Leaders who have joined me on The 20% Podcast. That first episode included clips from guests such as: Alexine Mudawar/Lori Richardson John Barrows Nick Cegelski Jen Allen Ian Koniak Today we will be covering 5 more clips from previous episodes: Episode 84: Belal Batrawy https://open.spotify.com/episode/5GyAcYcGSqdwOKxQ9D2Ruk?si=e8d2abf275454225 Episode 97: Morgan Buchanan https://open.spotify.com/episode/42WMdxmynhPQOwp88wZ96V?si=f1e2476df5344ec3 Episode 92: Jason Bay https://open.spotify.com/episode/0TUlew3jtAiEMHpx90ckWS?si=ae3f6b87ec234d22 Episode 133: Leslie Venetz https://open.spotify.com/episode/5Unzq35rq03dtiYTcMuzkF?si=e4e448bbe16e4c17 Episode 60: Morgan J Ingram https://open.spotify.com/episode/3gMHYQhYRgnh6X3e270XAG?si=00f5af451cd84f64 Please enjoy this week's “Sales Series 2” on The 20% Podcast. Please enjoy this week's episode of The 20% Podcast! ____________________________________________________________________________ I am now in the early stages of writing my first book! In this book, I will be telling my story of getting into sales and the lessons I have learned so far, and intertwine stories, tips, and advice from the Top Sales Professionals In The World! As a first time author, I want to share these interviews with you all, and take you on this book writing journey with me! Like the show? Subscribe to the email: https://mailchi.mp/a71e58dacffb/welcome-to-the-20-podcast-community I want your feedback! Reach out to 20percentpodcastquestions@gmdail.com, or find me on LinkedIn. If you know anyone who would benefit from this show, share it along! If you know of anyone who would be great to interview, please drop me a line! Enjoy the show!