Podcasts about coaching culture

Episode Overview In this episode, John Kitchens and Al Stasek are joined by powerhouse leader Kendall Bonner for a real, unfiltered conversation about what drives agent attraction, what keeps agents stuck in place, and how to lead through the noise with clarity, community, and purpose. They explore the deep psychology behind why agents move (and why many don't), the emotional weight of community and leadership, and the critical role AI is already playing in the evolution of agent growth, operational leadership, and personal productivity. If you've ever wrestled with why people stay in toxic environments, what drives true retention, or how to use AI as your thought partner, this is the conversation you've been waiting for. Key Topics Covered The Psychology of Agent Movement Why most agents don't leave their broker—even when they know they should Understanding “inaccurate certainty” and how it keeps people stuck The role of fear, belonging, and unmet expectations in decision-making Leadership, Trust & Clarity in Retention How leadership confirms a decision to move (but rarely initiates it) The difference between pain-driven vs. solution-driven movement Why unmet expectations cause most breakups—in life and business The Power of Community in Brokerage Decisions Why the right environment unlocks personal growth and collaboration What agents are really looking for when they say “support” Why community must be intentional—not just cultural Using AI as a Thought Partner, Not a Shortcut How Kendall uses “Grace,” her custom GPT, to drive leadership growth Why AI works best when it asks one question at a time Leveraging AI to analyze meetings, contracts, operations, and marketing How to use AI for clarity, personal growth, and better decision-making The Future of Real Estate Growth How EXP is embracing AI with tools like Fixer and Huzi Using tech to unlock productivity, not replace people The AI-driven Clarity Report and how to use it to collapse time   Resources Mentioned The Simple Psychology of Real Estate Recruiting (report referenced by Al) AI Powered Real Estate Playbooks (via Huzi) Working Genius by Patrick Lencioni The AI-First Company by Ash Fontana The Advantage by Patrick Lencioni Buy Back Your Time by Dan Martell Fixer.ai and Huzi.ai tools for agents and leaders   If this episode gave you new insight, clarity, or sparked a fire to lead differently, share it with someone who needs to hear it. “AI has the power to make us superhuman… it has supercharged my productivity.” — Kendall Bonner   Connect with Us: Instagram: @johnkitchenscoach LinkedIn: @johnkitchenscoach Facebook: @johnkitchenscoach   If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time!

When sales targets are missed, most leaders look at the pipeline, process, or personnel. But what if the real issue is a lack of psychological safety? In this episode of Coach to Scale, host Matt Benelli sits down with John Walston, author, entrepreneur, and founder of the Keep On Movement, to explore how vulnerability, empathy, and consistency in leadership can transform sales outcomes. Walston shares how personal adversity reshaped his leadership style, making him a more effective coach and culture builder.This episode is a must-listen for CROs, VPs of Sales, and frontline managers navigating burnout, underperformance, or high turnover. You'll walk away with tactical ways to shift from transactional management to human-centered leadership, without sacrificing accountability. Topics include managing anxiety in high-pressure environments, turning 1:1s into developmental moments, and why “get over it” is the fastest way to lose trust and performance. If you lead teams, this conversation will challenge how you measure success and show how culture is a quota strategy.Takeaways 1. “Just stop it” doesn't work, especially in sales leadership.Telling someone to push through stress or anxiety without support not only fails, but it also damages trust and culture.2. You can't lead people effectively if you don't understand what they're carrying.Empathy isn't a soft skill; it's a leadership multiplier that directly impacts motivation and consistency.3. Physical movement drives mental clarity and performance.Exercise helped Walston recover from a personal crisis, and research shows it's as effective as medication for many mental health issues.4. Positivity isn't the same as being happy.Leaders can model resilience by moving forward with optimism, even while acknowledging discomfort or hardship.5. Your team won't grow if your 1:1s are just pipeline inspections.Coaching conversations should go beyond deal reviews to include skill development and personal connection.6. Culture is built in the moments between numbers.Asking your reps about their weekend and remembering what they said builds trust that translates into accountability.7. Positive self-talk is a skill leaders must model and teach.Verbalizing functional thoughts (especially out loud) has a 10x psychological effect compared to internal dialogue.8. Gratitude changes how you lead and how people follow.Being grateful for struggle, not just outcomes, shifts the mindset and allows leaders to better support their teams.9. Even one moment of connection can shift someone's trajectory.Whether it's a smile, a T-shirt slogan, or a question at the right time, leaders have the power to influence more than they realize.10. “Easy is not best,” and your reps need to hear that.High standards, not hand-holding, are what help people rise. But they must be delivered with belief and support.

Our topic for episode 1 is Growing a Thriving Coaching Culture: Introducing the Thrive Model for Sustainable Instructional Coaching. This episode shares an overview of the Thrive Model for Sustainable Instructional Coaching that will set the stage for all other episodes in this series. Kim developed the Thrive Model after a decade of working with coaches and school leaders around the world. It brings together all of her own experience as an instructional coach, as well as the experiences of her clients, and all the expert guests she's interviewed on this podcast.  We use this model to structure all of our courses for coaches, and in particular The Coach Certificate and Mentorship Program. You'll get an overview of the model in this series, and how the three elements of Clarity, Consistency and Community can be used to develop and refine your individual coaching practice and your coaching program in your school.  This series is designed to be an annual refresh of your coaching practice - even if you've heard some of the episodes before, every time you listen, when you reflect back on your growth over the last academic year, you'll be able to take something new away to apply in your practice in the next academic year. Download our free companion guide & workbook that aligns with this series at edurolearning.com/refresh Let's Connect: Our website: coachbetter.tv EduroLearning on LinkedIn EduroLearning on Instagram EduroLearning on YouTube Subscribe to our weekly newsletter Join our #coachbetter Facebook group Learn with Kim Explore our courses for coaches Watch a FREE workshop Read more from Kim: Finding Your Path as a Woman in School Leadership (book) Fostering a Culture of Growth and Belonging: The Multi-Faceted Impact of Instructional Coaching in International Schools (chapter)

This episode of the Coaching Culture podcast, hosted by JP Nerbun, Nate Sanderson, and Betsy Butterrick, delves into a profound distinction: team being vs. team building. Inspired by their recent transformative TOC retreat, the hosts argue that true team connection and growth emerge not from elaborate team-building activities, but from intentionally created time and space for individuals to simply be together.The common misconception is that "team building" requires specific, often activity-focused events like paintball or bowling. However, the hosts emphasize that it's less about what people do together and more about the simple act of being together, allowing time to slow down, fostering deep listening, and creating an environment where individuals feel truly seen.Subscribe to the Team Culture Toolbox Newsletter so you don't miss the notes to this and every episode! https://www.tocculture.com/newsletter Learn More and Apply for the next TOC Coaching Retreat: https://www.tocculture.com/retreat Listen to the Culture Builders Podcast: Youtube | SpotifyInterested in booking TOC for a team meeting/consultation? Click here→ https://www.tocculture.com/contactTOC Coaching & Culture Certification : https://www.tocculture.com/offers/3FEMNae2/checkoutLearn More about TOC and how we can help enhance your coaching experience https://www.tocculture.com/Learn More about Besty Butterick and her work with coaches! https://betsybutterick.com/Follow Us On Social MediaSubstack: https://substack.com/@jpnerbuntocInstagram- https://www.instagram.com/tocculture/ TikTok- https://www.tiktok.com/@tocculture Youtube- https://www.youtube.com/@tocculture

What if ONE shift in your company culture could boost performance, drive accountability, and grow your net income by 765%? In this episode, you'll discover the ROI of a coaching culture and learn how to make it your team's superpower. You'll learn how coaching transforms teams into top performers, how to create accountability that fuels growth, and the 765% profit advantage. Join Dr. Sabrina Starling, The Business Psychologist, founder of Tap the Potential, and author of How to Hire the Best and The 4 Week Vacation®️, as she uncovers this topic in today's episode. Profit by Design is a Tap the Potential Production.Show Highlights:The impact of soft people skills on your profitThe Coach Approach course teaches how to create a culture that drives employee engagement and accountability. (It's designed for business owners AND team members!)The value in moving from a judger mentality to a place of curiosityA coaching culture puts you miles ahead in the retention of A-players.Micro-innovations make you more effective and unique in your field. A 765% net income increase (from a Harvard study of over 200 companies across a variety of industries) is possible in a culture that is:Customer focusedOpen to change and innovationFocused on employee engagement and accountabilityAligned with values and behaviors for a long-term strategyStrong in visionary leadershipA-players want to work for a strong culture!Resources:For more information about The Coach Approach or to join us in the next round, click the link! We start in July!Don't wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players' development and retain your A-players!Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today! Get your copy of A Guide To Talking To Your Team About Profit!Master your time and profit! Give us 20 minutes of your time, take the Better...

In this episode, we explore one of the most powerful strategies for long-term success in real estate: building a coaching culture inside your team or brokerage. Whether you're a team leader, broker, or mentor, you'll discover why coaching—not managing-is the key to retention, performance, and agent growth. Find our show notes at https://www.wbnlcoaching.com/podcast

Can Sales Managers Be Friends with Their Reps? The Ultimate Sales Leadership DebateShould leaders be friendly or firm? In this epic live debate from CoachEm's inaugural Closing Arguments series, two powerhouse sales veterans, Mark Kosoglow (Co-founder & CEO at Operator, former Outreach leader) and Kevin "KG" Gaither (CEO of InsideSalesExpert.com, former ZipRecruiter exec), go head-to-head on one of the most controversial questions in sales leadership:“Can, should, or would you be friends with your sales reps?”Moderated by Matt Benelli, host of the Coach to Scale podcast, this unscripted, no-holds-barred session dives into real stories, polarizing philosophies, and battle-tested experiences on the fine line between empathy and authority.What you'll learn:When friendship enhances performance, and when it kills accountabilityWhy sales managers struggle with tough conversationsThe hidden career risks of blurred boundariesHow modern leaders navigate connection, trust, and coaching cultureGet actionable takeaways for building high-performing sales teams while balancing trust, professionalism, and results.This is not your average webinar. It's honest. It's engaging. It's real sales talk for real sales leaders. Sponsored by CoachEm: The world's first AI coaching execution platform, built to scale sales success through data, coaching, and culture.COMMENT below: Can you be friends with your reps? Where do YOU draw the line?

What happens when your strongest reps stop getting better? In this episode of Coach2Scale, Julie Fox, Global Director of Customer Success at Cin7, shares how she transformed "steady but stuck" team members into high-impact players. From busting the myth of one-size-fits-all sales training to implementing a radical feedback culture, Julie unpacks how coaching isn't just for underperformers. It's a strategic growth engine for the whole team. She explains how her approach to structured, personalized coaching drives not just rep development but cross-functional alignment and executive trust.Julie also dives into the frontline manager dilemma: they're overwhelmed, under-supported, and often promoted without the tools to coach effectively. She offers actionable frameworks for feedback that sticks, one-on-ones that matter, and why even your top performers still need direction. Whether you're a CRO trying to stabilize performance or a new manager navigating the leap from IC to leader, this episode delivers tactical guidance grounded in experience, not theory.Top Takeaways Generic sales training fails high-context teams. Off-the-shelf training doesn't stick when sales cycles are complex, technical, or regulated; coaching must be personalized to the rep's world.Radical candor beats performance reviews. Feedback should be frequent, specific, and kind, not saved for annual reviews or buried in vague praise.High performers plateau without stretch coaching. Even your best reps need friction to grow; without it, they stagnate and disengage quietly.Effective 1:1s start with knowing the rep as a person. Understanding motivations, feedback styles, and personal goals unlocks performance in ways dashboards never will.Coaching isn't a calendar event; it's a culture. Building feedback loops into day-to-day operations (like peer call reviews and structured office hours) creates sustained behavior change.Not all reps are ready for feedback in the same way. Great managers check in before delivering feedback to ensure the timing and delivery fit how each rep processes input.Manager consistency separates good teams from great ones. Sporadic coaching drives uneven results; systematized coaching practices help managers scale development across the team.First-line managers need coaching too. Most FLMs were promoted without being taught how to lead; equipping them is the fastest way to impact rep performance and retention.Team-first leaders earn executive trust. Julie's “Team Number One” mindset shows how customer success leaders can earn CRO alignment by focusing on business outcomes, not just function-specific wins.Customer centricity must be operationalized. Declaring CS as a priority isn't enough; Julie made it real by embedding it into cross-functional KPIs and role-specific accountability.

Nine Years Old, 324 Pitches—Time to Draw the LineAfter a week off to shake a nasty bug, host Deven Morgan is back on “the world's most dangerous youth baseball podcast” with his most passionate episode yet. Deven opens with quick hits—AxeBat and 3A Athletics discounts, new Driveline Academy camps—then dives into a heartfelt recap of his son's High School team's postseason run and the power of true senior leadership. From there he pulls no punches on coaching culture, contrasting supportive environments with programs that shame kids into playing scared. The centerpiece rant tackles a jaw-dropping case of pitch-count abuse: a nine-year-old who threw 324 pitches in one weekend and the tournament operator who shrugged it off. Deven explains why tournament providers must adopt MLB Pitch Smart-style limits, likening the current “not our problem” attitude to the era of child factory labor. Along the way he deconstructs toxic “tough-love” memes, explores flow state, and reminds parents that the real goal is nurturing a lifelong passion for the game. Raw, funny, and unfiltered, this episode is a call to protect kids and preserve baseball's future.00:00 Introduction and Housekeeping06:48 High School Baseball Experience11:06 Coaching Culture and Leadership20:12 The Impact of Coaching Styles30:09 Youth Sports and Performance Mindset39:15 Understanding Flow State in Sports41:46 The Impact of Parental Pressure on Young Athletes44:57 Pitch Count Abuse in Youth Baseball56:03 The Responsibility of Tournament Providers01:01:06 Creating a Safe Environment for Young Athletes01:09:59 The Importance of Passion in Youth SportsLinksDriveline Youth Development Campshttps://www.drivelinebaseball.com/academy-youth-baseball-camps/Start training with Driveline now with Academy Flex:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.drivelinebaseball.com/academy-flex/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Develop bat speed with our Youth Power Bat for just $99!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.drivelinebaseball.com/product/youth-power-trainer/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Skills That Scale: The Complete Youth Baseball Training Manual is out now!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.drivelinebaseball.com/product/skills-that-scale-training-manual/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Train bat speed and barrel accuracy with our Youth Underload Smash bat - just $79!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.drivelinebaseball.com/product/youth-underload-smash-bat/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⬇️ Host ⬇️Deven Morgan⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/devenmorgan ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

“Leadership is my jam.” In this episode, Michael Dargie connects with leadership coach, author, and former VP of Boston Pizza, Laura Darrell. From her new home in Mexico City, Laura shares the story of how she and her husband upended their successful corporate careers in Canada, packed up their lives—and their pets—and moved south to rediscover joy, purpose, and a better way of living. This episode is sponsored by my new book BRANDJITSU, helping you find, shape, and share your story with the world. What began as a break from the grind turned into a lifestyle. Along the way, Laura wrote a book titled The Great Resignation: How a Culture of Coaching and Appreciation Can Help You Win the War for Talent. Originally self-published, it caught the attention of Morgan James Publishing in New York and is now set for official release across North America. Laura dives into her views on leadership, the fallout from the COVID-19 pandemic on work culture, and the values that guided her and her husband's radical life shift. She offers insight into how Mexico has transformed their lives—from affordable, high-quality healthcare and vibrant community life to language immersion and daily trips to the tianguis (local market). She's not just adapting—she's thriving, and she's bringing a fresh, human-centred approach to leadership into the spotlight. Whether you're stuck in a career that doesn't align with your values or just fantasizing about a slower, richer life, Laura's story is a testament to the power of saying yes to what truly matters. Quotable Quotes  “You just have to believe it's possible.” – Laura Darrell “Leadership is my jam.” – Laura Darrell “The job of the leader is to bring people together.” – Laura Darrell “You never know until you put it out there.” – Michael Dargie “We all went through this bizarro time… did that really happen?” – Laura Darrell Episode highlights Leaving Corporate Life | Laura and her husband retire early and move to Mexico City Book Deal Surprise | Self-published book gets picked up by a New York publisher COVID Reflection | Rediscovering each other and rethinking priorities during lockdown The Big Move | Selling everything, flying to Mexico with pets and suitcases Publisher Says “As Is” | Laura's book required almost no edits Living Like Locals | Immersing in Mexican culture and working toward citizenship Learning Spanish | Committing daily to language learning Tianguis Life | Buying fresh produce in street markets every week Healthcare Wins | Private healthcare with door-to-door service for under $2,000/year Medical Miracles | Laura's mom gets an accurate diagnosis in under 5 hours for $800 Culture Shock | “People are friends here”—on community, connection, and joy Eastern Europe Vibes | Laura shares her family roots and love for Eastern Europe Leadership Advice | Get clear on your values to lead with integrity Rebels in Waiting | Shift your mindset—don't let the old tapes stop you Links from episode The Great Resignation on Amazon (https://www.amazon.ca/Great-Resignation-Coaching-Appreciative-Leadership/dp/1636983618) Laura's Website (https://lauradarrellleadership.com) Laura on LinkedIn (https://www.linkedin.com/in/lauradarrellleadership?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app) Hosted by: Michael Dargie THEREBELREBELPODCAST.COM | LINKEDIN.COM Get Your Copy of Michael's Book: "BrandJitsu™: Move Your Brand From 'Meh' To Memorable" Indigo | Barnes & Noble | MichaelDargie.com

Jeff Keplar, former sales executive at Oracle, MapR, and Google, joins Coach2Scale to challenge one of today's loudest narratives in SaaS: that product-led growth has made traditional selling obsolete. In this candid, no-nonsense conversation with Matt Benelli, Jeff lays out why complex, high-stakes enterprise deals still demand skilled sellers, strong managers, and real leadership in the field, not just slick UX and freemium funnels. He explains why sales-led growth is often poorly executed, not outdated, and how the caricature of the “golf-playing rep” is holding companies back from serious revenue performance.This episode is a must-listen for CROs, VPs, and FLMs navigating the blurred lines between coaching, leadership, and execution. Jeff unpacks what makes a sales leader worth following, why frontline managers often fail (and how to fix it), and how real coaching, not just pipeline reviews, builds resilient teams. From scaling at Oracle to advising modern startups, Jeff shares lessons that cut through the noise and help leaders build teams that win the right way.Key Takeaways 1. Leadership isn't granted by title, it's earned in the fieldSales managers gain real influence by showing up with their team, facing the same pressure, and modeling accountability, not by hiding behind their job title.2. Sales-led growth isn't outdated, it's just misunderstood.Many critics confuse poor execution with obsolescence; in reality, complex sales still require human insight, coaching, and influence that product-led strategies alone can't deliver.3. Stop promoting 'super reps' and expecting them to be great managersThe skill set that drives individual performance often lacks what's needed to coach, develop, and retain a team, especially in high-growth or enterprise contexts.4. Great sales leaders don't kiss up and kick down, they build teams that follow them anywhereThe mark of strong leadership is not upward politics but whether former team members would choose to work with you again.5. Salespeople need coaching beyond the deal.Too many 1:1s are just pipeline checks; true coaching focuses on skills, behaviors, and long-term development that compound over time.6. In enterprise sales, the product doesn't close the deal; people doUnlike self-serve SaaS tools, enterprise software buyers need trust, consultation, and risk mitigation that only a well-prepared rep can deliver.7. When reps are treated like resources, they leaveHigh attrition often traces back to poor or absent development; reps stay when they feel seen, supported, and challenged.8. Managers must be the rep's advocate, even when it costs political capitalDefending your team when it's hard is the kind of leadership people remember and rally around, especially in performance management decisions.9. Friendship and leadership aren't mutually exclusive.While being “one of the crew” can backfire, relationships built on trust and mutual respect lead to better coaching conversations and loyalty.10. Coaching is influence, not control.The goal is to shape behavior through insight and conversation, not compliance, which is also what great selling looks like.

Matt Benelli sits down with sales veteran and Calm Ocean Sales founder Mike Muhlfelder for a no-BS conversation every CRO and sales leader needs to hear. With three decades of experience at companies like Oracle, IBM, and Jitterbit, Mike shares his unfiltered perspective on what's gone wrong in modern B2B sales from bloated pipelines and broken qualification processes to tech stacks that mask, rather than solve, performance problems. If you're relying on BANT and 4x pipeline math to hit your number, Mike says it's time to wake up.Listeners will learn why great reps don't always make great leaders, how to use the “Four W's” to qualify real opportunities, and why many teams are scaling mediocrity with automation. Mike also offers hard-won advice for CROs under boardroom pressure, and a stark reminder to protect your health and values as you chase performance. It's part strategy, part therapy, and all signal, no noise.Top Takeaways 1. Great salespeople don't always make great sales leaders.Mike challenges the myth that success as a rep naturally translates to leadership, emphasizing that leading a team requires a completely different skillset.2. Stop promoting outsiders into sales leadership roles.Bringing in non-sales professionals to run sales teams often fails because they lack the experiential knowledge and empathy to lead sellers effectively.3. Sales is a profession and must be treated like one.Like finance or engineering, sales requires continuous training, discipline, and a commitment to mastery, not just charisma or improvisation.4. Outdated qualification methods like BANT hurt your deals.BANT is adversarial and obsolete; it leads to mistrust and surface-level qualification instead of real discovery.5. Use the ‘Four W's' to qualify deals more accurately.Mike's framework: What happened? Why now? Who owns the project? When do they need to be live? Creates human-centered, business-grounded qualification.6. The pipeline problem is systemic, not just executional.Teams rely on inflated pipelines and 4–5x coverage ratios because poor qualification and forecasting have become normalized.7. Most sales tech stacks enable mediocrity at scale.Without sound fundamentals, even the best tools just help teams do the wrong things faster.8. Sales math still matters: maximize yield, minimize waste.Effective revenue leaders think like manufacturers, optimizing the fewest inputs (leads) for the highest output (closed deals).9. Salespeople must take ownership of their own development.With unlimited learning resources available, Mike urges reps to stop waiting for enablement and start taking personal accountability.10. CROs must prioritize clarity, courage, and communication.From cleansing the pipeline to resetting board expectations, Mike says leadership means telling hard truths and doing the right thing even when it's unpopular.11. Burnout is real, and it's not worth it.He ends with a human message: no job is worth sacrificing your health, family, or identity, no matter how big the number.

This week, I'm joined by Kate Thrumble, SVP and Head of People and Experience at VaynerMedia – a creative agency where leadership is lived out daily in real, human ways. In this episode, Kate shares what it means to lead not with the weight of being the “log”, but as the kindling – the spark that ignites others.We talk candidly about feedback, connection, culture, performance and the sweet spot between kindness and accountability. Kate brings such clarity to what I often see muddied in corporate rhetoric: how the "ordinary things done well" truly are the markers of extra-Ordinary leadership.From practical tools like quarterly reviews and personality insights, to the deeper philosophical shifts required to build businesses that feel like spring – full of light, momentum and growth – this conversation is rich with wisdom and grounded honesty. We also explore what it takes to create a happy, high-performing team, how Vayner Media balances business with deep respect for people, and what they call the marriage of the honey and the empire.Inside This Episode:What extra-Ordinary leadership really meansWhy the "little things" done consistently create the biggest impactThe relationship between happiness and high performanceFeedback as a normal rhythm, not a big scary ‘thing'The shift from annual reviews to quarterly check-insUsing tools and coaching styles to build cultureCreating ‘spring-like' businesses where people thriveThe art of kind candour and the analogy of the lob, the loiter and the lassoHow Kate defines the role of experience in people leadershipBeing the kindling, not the log – a beautiful metaphor for modern leadershipMentions & Links:VaynerMedia – Creative & Media AgencyInsights Discovery (personality profiling tool)Performance Climate System (team performance tool)My Book – The extra-Ordinary Leader: 12 Tactics for Finding Your Extra in Business, Leadership, and Life 

Sales enablement isn't just a support function anymore; it's a measurable, strategic driver of revenue growth. In this episode of Coach2Scale, Pam Dake, Senior Director of Go-To-Market Enablement at Menlo Security, shares how enablement must evolve from ad hoc product training into a disciplined, data-driven engine that shrinks sales cycles, improves pipeline velocity, and makes forecast calls more predictable. Pam challenges outdated views of enablement as an "art" form and shows why top organizations are treating it as a science rooted in customer outcomes, operational consistency, and frontline manager empowerment.Listeners will walk away with clear strategies for transforming enablement into a competitive advantage: focusing on buyer needs instead of product specs, creating scalable and repeatable coaching frameworks, driving real behavior change at the rep level, and equipping frontline managers to move beyond firefighting into true people development. If you're a CRO or sales leader under pressure to deliver results faster and with fewer resources, this conversation is a must-listen.Key TakeawaySales Enablement Is a Science, Not an ArtEnablement must be tied to measurable business outcomes like deal velocity, quota attainment, and reduced stage duration times, not just soft skills or training events.Product Training Is Not Go-To-Market EnablementTrue enablement focuses on customer challenges, value selling, and behavioral change, not just teaching reps how to pitch features.Frontline Managers Are Overwhelmed and UnderequippedManagers today are drowning in administrative tasks and deal management, leaving little time or structure for effective rep coaching and skill development.Consistency Beats Random Acts of EnablementScalable, repeatable programs with predictable operating cadences outperform sporadic, one-off training initiatives every time.Enablement Needs to Be a Strategic Business PartnerWhen properly positioned, enablement acts as the connective tissue across product, marketing, customer success, and sales, driving better internal alignment and faster revenue cycles.Coaching Is the Unlock for Talent Development and RetentionTeaching managers how to coach systematically, not just manage deals, creates higher performing teams and reduces regrettable attrition.Data Should Guide Enablement, Not Just Support ItAccess to CRM, conversation intelligence, and engagement data enables the diagnosis of root causes of performance gaps and the prescription of targeted, timely interventions.The Inflection Point for Hiring Enablement Is Process PredictabilityCompanies should invest in enablement when there is some repeatability in the sales motion, ensuring that coaching scales what's working rather than patching what's broken.Enablement Can and Should Tip the Scales in Competitive DealsOrganizations that embed enablement into product launches, account strategies, and deal execution cycles are better equipped to win high-stakes opportunities.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

In this episode of Coach to Scale, sales trainer and former Olympic trials athlete Neil Wood joins Matt Bonelli to challenge one of the most pervasive mistakes CROs and sales leaders make: reserving coaching only for the bottom performers. Drawing from decades of real-world experience and high-performance athletics, Neil makes the case for why top sales reps need consistent, skill-based coaching just as much as, if not more than, struggling reps.From tactical strategies to improve frontline manager execution to the psychological traps that stall rep development, Neil and Matt explore why most sales training fails to stick, what a real coaching culture looks like, and how reinforcement (not rah-rah) builds consistent revenue teams. If you're serious about sales performance, this episode breaks down what separates good teams from elite ones and why your top talent should be the first to get coached.Key Takeaways 1. Training without reinforcement is a waste of money. Neil argues that without structured follow-up, most sales training is forgotten within days and never translates to behavior change2. Coaching should start with your top performers, not your bottom 20%. Investing in your best reps delivers the highest ROI and accelerates performance gains that actually move the revenue needle.3. Frontline managers aren't equipped — or supported — to coach well. Most FLMs were great reps, not trained coaches, and they're overwhelmed with data, admin tasks, and deal reviews that crowd out skill development.4. The sales profession suffers from a lack of real coaching. Neil defines true coaching as helping reps develop long-term skills, not just managing pipelines or offering encouragement.5. Consistency matters more than intensity. Regular coaching conversations — even 30 minutes every two weeks — drive more lasting impact than sporadic bursts of inspiration or annual sales kickoffs.6. Behavior change happens through accountability and shared success. Neil's approach includes peer story sharing post-training to reinforce skills and inspire adoption through social proof, not just instruction.7. You can't improve what you don't inspect. Many managers accept rep narratives at face value; Neil stresses the importance of inspecting behaviors, not just outcomes, to drive improvement.8. Coaching isn't a sign of weakness — it's what elite performers seek. From Olympic athletes to UFC champions, Neil reminds us that the best in the world all have coaches — and they invest in sharpening their edge.9. A good 1:1 isn't a therapy session or a deal inspection — it's a coaching moment. Neil reframes 1:1s as intentional moments for skill growth, not check-the-box meetings or emotional downloads.10. Similarities don't sell — differences do. Sales reps must stand out with a differentiated value proposition, and so must sales organizations when it comes to coaching their teams.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

In this episode of Coach to Scale, we sit down with Tony Burnside, SVP of APJ at Netskope, to dismantle the outdated playbook on sales leadership. Tony challenges the myth that effective managers need to lead through pressure, fear, or control. Instead, he shares his approach to building high-performing, culturally aligned teams, starting with hiring good humans, creating space for accountability, and making coaching a non-negotiable part of the manager's role. With over 200 reps across 15 countries under his leadership, Tony's insights are battle-tested and globally relevant.We dig into what it takes to scale culture across borders, what most leaders miss in their 1:1s, and why every resignation is, as Tony puts it, “a performance review for leadership.” Whether you're a CRO trying to stabilize performance or a frontline leader drowning in deals and check-the-box coaching, this episode delivers practical frameworks and hard-earned lessons for leveling up your org without burning out your team.Key Takeaways:1. Culture drives performance, not charisma or controlBurnside argues that strong sales cultures don't emerge from aggressive personalities but from clarity, consistency, and mutual respect across the organization.2. Good human first" is a hiring filter, not a luxuryHe prioritizes character over credentials, explaining that people who want to win as a team outperform lone wolves in the long run.3. Every resignation is a leadership review.Attrition isn't just HR's concern; Tony reframes it as direct feedback on your leadership brand and your managers' effectiveness.4. Yes, you can be friends with your reps  if you're still willing to hold them accountableBurnside pushes back on the false tradeoff between camaraderie and performance, noting that trust and accountability aren't mutually exclusive.5. Global coaching cultures require local empathy.Leading in APJ taught him that you can't copy-paste U.S. management styles into Japan or India; success comes from adjusting expectations and coaching cadence to cultural norms.6. Managers need a litmus test for connection and respectHe shares a personal test: if you wouldn't grab a drink with a rep while traveling, they may not be the right cultural fit for your team.7. Most managers don't know how to coach because they were never taughtTony calls out the common pattern of promoting star reps without equipping them to lead, which leads to tactical, deal-centric 1:1s instead of skill development.8. He invests personally in his own growth and expects others to do the sameFrom Dale Carnegie to Sandler, Tony's career changed after he paid out of pocket for training; he sees self-investment as a signal of leadership potential.10. Coaching must be operationalized, not left to chance or personalityInformal, unstructured coaching creates inconsistency and lost opportunities; managers need frameworks and tools to coach effectively at scale.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

On this week's "Ask Us Anything," the Coaching Culture crew tackles YOUR real-world coaching questions:How do you balance coaching athletes with different levels of dedication to the sport?As a new coach, how do you set higher standards and build a strong culture without a proven track record?What are the best ways to build a powerful team culture when you have limited time and resources?Join JP Nerbun, Betsy Butterick, and Nate Sanderson as they provide practical, insightful answers and strategies to help you navigate these challenging coaching scenarios. Whether you're a seasoned veteran or just starting out, you'll find valuable takeaways in this episode!Don't miss out on these essential coaching insights!#AskUsAnything #CoachingTips #TeamEnvironment #LeadershipSkills #SportCoachingGet the Podcast Notes and Subscribe to our weekly newsletter!  https://www.tocculture.com/newsletter Listen to the Culture Builders Podcast: Youtube | SpotifyInterested in booking TOC for a team meeting/consultation? Click here→ https://www.tocculture.com/contactTOC Coaching & Culture Certification Learn More about TOC and how we can help enhance your coaching experience https://www.tocculture.com/tocculture Learn More about Besty Butterick and her work with coaches! https://betsybutterick.com/Follow Us On Social MediaSubstack: https://substack.com/@jpnerbuntocInstagram- https://www.instagram.com/tocculture/ TikTok- https://www.tiktok.com/@tocculture Youtube- https://www.youtube.com/@tocculture

Tom Young, VP of Sales at BMC Software, joins Matt Benelli to challenge outdated assumptions about how enterprise sales should work. Drawing on decades of experience and a recent moment on the other side of a buying decision, Tom reveals how sellers often leave buyers to navigate complex purchasing decisions alone, leading to stalled deals, weak adoption, and low rep confidence. The problem isn't buyer intent. It's a lack of structure, coaching, and guidance.This conversation gets tactical and strategic. Tom breaks down the myth that buyers know how to buy, why seller-led engagement models outperform passive following, and how high-performing FLMs simplify complexity through coaching, not control. CROs and sales leaders will appreciate the clear through line: when managers teach reps how to lead a buying journey, not just chase a number, sales cycles shorten, win rates improve, and performance becomes repeatable. If you're building a scalable sales org, this is a must-listen.Top TakeawaysEnterprise buyers often don't know how to buy software Despite assumptions, many buyers lack a defined decision process, which means sellers must guide, not follow, their journey.The best salespeople act as guides, not followers When sellers proactively lead buyers through a structured engagement model, the experience improves and adoption increases.Mutual Action Plans need to go beyond the PO date Ending your plan at "PO received" signals self-interest; the real impact comes from aligning with the customer's go-live and success milestones.Effective FLMs sell the engagement model, not the product first Top-performing managers train reps to win by selling how the decision will be made, not just what to buy.Sellers must ask the questions buyers should be asking themselves High-quality discovery isn't just fact-finding; it helps buyers clarify their own thinking, build confidence, and reduce internal friction.Sales cycles fail when reps abdicate process control Letting the buyer “drive” often results in delays, missed stakeholders, and no decision; a structured engagement keeps momentum.Managers must balance pressure with coaching Pushing deals without guiding reps through skills and behavior leads to burnout and underperformance.You can't outsource coaching and rep development Even strong enablement and RevOps support can't replace the day-to-day behavioral coaching frontline managers must deliver.One-on-ones are not for pipeline inspection—they're for skill development Coaching isn't about the forecast; it's about improving rep effectiveness so the forecast becomes more predictable.Every manager needs a consistent, inspectable operating rhythm Without structured 1:1s and repeatable frameworks, rep development becomes ad hoc, and performance becomes unpredictable.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

This episode of the Coaching Culture podcast features a conversation with Martin Wilson, a seasoned ski coach, who shares his journey from a reactive to an intentional leader. He emphasizes the importance of athlete-centric coaching, focusing on understanding individual needs, fostering autonomy, and building a strong team culture. Martin's insights are applicable to leaders in any field, highlighting the power of empathy, active listening, and self-reflection.Get the Podcast Notes and Subscribe to our weekly newsletter!  https://www.tocculture.com/newsletter Listen to the Culture Builders Podcast: Youtube | SpotifyInterested in booking TOC for a team meeting/consultation? Click here→ https://www.tocculture.com/contactTOC Coaching & Culture Certification Learn More about TOC and how we can help enhance your coaching experience https://www.tocculture.com/tocculture Learn More about Besty Butterick and her work with coaches! https://betsybutterick.com/Follow Us On Social MediaSubstack: https://substack.com/@jpnerbuntocInstagram- https://www.instagram.com/tocculture/ TikTok- https://www.tiktok.com/@tocculture Youtube- https://www.youtube.com/@tocculture

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In this conversation of Coach the Scale, host Matt Benelli sits down with Michael Janes, CRO, investor, and co-founder of Rapid Commercialization Partners, to explore why top sales leaders are shifting their focus upstream. Janes unpacks his core philosophy: Sell to the strategy behind the capital, revealing how understanding a company's ownership structure, whether private equity, venture-backed, or founder-led, can dramatically reshape how reps position value, influence internal champions, and align with executive priorities.From myth-busting the idea that activity volume alone drives results to challenging how most one-on-ones miss the mark, Janes offers a grounded yet forward-looking perspective on what it takes to lead high-performance sales organizations. Listeners will walk away with practical insights on coaching beyond the forecast, the dangers of “super rep” management, and why the real leverage often starts at the board level, not the buying committee. If you're a CRO or sales leader aiming to uplevel your team and shorten the path to influence, this conversation is required listening.Key Takeaways:1. Sell to the strategy behind the capitalDon't just “follow the money”—understand the investor's goals and align your sales motion to how capital is deployed, managed, and expected to grow.2. Coaching needs to shift from deal review to skill developmentMost one-on-ones are ineffective because they focus on forecasting instead of developing the behaviors that lead to consistent performance.3. One-on-ones are broken when they lack preparation and structureGreat coaching starts with preparation; otherwise, reps get a therapy session or a pipeline interrogation, not actual development.4. Sales managers are overwhelmed and under-equippedFLMs are juggling too many priorities with little training on how to coach or drive rep performance—this gap undermines quota attainment.5. Activity without purpose is a myth that needs killingThe old-school mindset of “just make more calls” misses the point; consistency only matters if it's paired with relevance and precision.6. Start high and cascade down—not the other way aroundThe most strategic salespeople begin with senior-level conversations, understanding investor priorities, then work downward to shape the internal sale.7. Internal champions are built through strategic guidance, not feature pitching.Could you make sure to provide your buyers with the narrative they need to sell internally by aligning your message with capital goals and business outcomes?8. Overlay roles only work when they add real valueJanes proved that overlays focused on investor relations can be a force multiplier—but only if they help reps access decision-makers and frame deals through a capital lens.9. Respect the chain of command—but don't ask permissionWhen engaging PE or VC boards, it's critical to keep execs in the loop without letting them gatekeep the conversation.10. Managers need enablement, too—not just repsThe assumption that great reps make great managers is flawed; without systems, training, and coaching support, FLMs can't scale performance across the team.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

In this episode, bestselling author and CEO of Blind Spots, Kevin McCarthy, shares a deeply personal story of how unchecked blind spots, not bad intent, can quietly derail careers, culture, and company performance. After spending 33 months in federal prison for a white-collar crime he didn't knowingly commit, Kevin emerged with a mission: help leaders see what they're not seeing before it costs them everything.When top performers become first-line managers, most are handed the title without the tools. We explore why so many sales managers default to deal reviews instead of skill development, how perception gaps fracture team trust, and why most coaching is misnamed and misdirected. Kevin breaks down the cognitive science behind decision-making under pressure and explains how poor coaching hygiene is driving regrettable attrition. This conversation hits directly at the heart of today's frontline execution crisis and offers a clear path forward for CROs who want to scale with integrity.Top Takeaways: Blind spots—not bad intentions—derail leaders. Kevin's story underscores that well-meaning leaders can still make costly mistakes if they lack self-awareness and critical thinking under pressure.Perception gaps destroy trust and performance. The difference between how a manager intends to communicate and how it's received can lead to misalignment, demotivation, and attrition.Sales managers are promoted, not prepared. High-performing reps are often elevated into management without training in people leadership, coaching skills, or emotional intelligence.Most sales coaching isn't actually coaching. Managers default to forecasting and deal reviews, missing the opportunity to develop reps' skills in a systematic and personalized way.One-size-fits-all management breaks teams. Kevin explains how failing to adapt your coaching style to each rep's communication style and mindset leads to disengagement.The hardest job in the company is being ignored. First-line managers juggle execution, admin, and development but rarely get the support, tools, or training to coach effectively.Reps leave when they don't feel developed. Talent walks when managers only talk numbers. Real coaching connects with reps' goals, strengths, and growth trajectory.Self-awareness is the most underdeveloped leadership skill. Kevin makes the case that improving self-awareness and emotional intelligence in managers is the single best lever for improving sales culture.Frontline execution problems are strategic risks. What looks like a rep issue is often a management system failure—CROs must prioritize manager enablement if they want predictable performance.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

This #coachbetter episode is another in our series of coaching case studies, with one of Kim's amazing clients, Jen Kagohara, ES Tech & Design Coach, Taipei American School, Taiwan. Jen is a graduate of The Coach Certificate & Mentorship Program and when we recorded this episode she had just finished the program. These case study episodes are designed to share the story of a coach, and the development of their coaching program and practice in their unique setting.  We're so excited to share this episode with Jen with you because Jen has had many experiences that are shared by lots of the clients Kim works with. She's relatively new to her school, which has hired coaches, but doesn't yet have a coaching culture. Many coaches that Kim works with are in this exact same situation - in fact we have several other podcast episodes about this very topic, one is episode 70: 5 Steps to Move from “Having Coaches” to “a Coaching Culture”). Wherever you are in the process at your school, it's always valuable to hear what this looks like in different school contexts. In this conversation they talk about ... What coaching looks like in her school right now What makes coaching work and what are some challenges Jen's growth as a coach throughout The Coach Certificate & Mentorship Program Her big aha moments as a new coach What she's planning for next in terms of her professional growth What she wishes she knew before she started coaching Her recommendations for new and aspiring coaches Find the show notes for this episode here. Like this episode, you'll enjoy these: Coaching Case Study: The Power of Intentionally Slowing Down Coaching Conversations with Sasha Robins [Ep 238]  My "Secret" Coaching Assessment One Question That Will Transform Your Coaching Practice Coaching Call: Shifting your Coaching Mindset from Problem Solving to Improving Student Learning with Vicki Heupel [260] Let's Connect: Our website: coachbetter.tv EduroLearning on LinkedIn EduroLearning on Instagram EduroLearning on YouTube Subscribe to our weekly newsletter Join our #coachbetter Facebook group Learn with Kim Explore our courses for coaches Watch a FREE workshop Read more from Kim: Finding Your Path as a Woman in School Leadership (book) Fostering a Culture of Growth and Belonging: The Multi-Faceted Impact of Instructional Coaching in International Schools (chapter)

The Leadership Playbook: Creating a Coaching Culture to Build Winning Business TeamsThere are enormous differences between managing and coaching. Yet many companies and organizations encourage their leaders to coach teams without ever teaching them how and without creating a culture that supports coaching.Nathan Jamail—a leading consultant, professional speaker, and the president of his own group of businesses—trains coaches at several Fortune 500 companies and learned that it takes not only different skills to achieve success, but a truly effective coach needs an organizational culture that creates and multiplies the success of every motivated team member. The Leadership Playbook shows leaders the skills necessary to be an effective coach and to build effective teams by: Fostering employees' belief in the culture of a companyResolving issues proactively rather than reactively and creating an involvement that constantly pushes employees to be their bestFocusing on the more humane principles of leadership—gratitude, positivity, and recognition—that keep morale highHolding teams and individuals accountableConstantly recruiting talent ("building the bench") rather than filling positions only when they are emptyCombining research, interviews, and inspiring stories with the lessons that have earned Jamail the respect of the world's foremost corporations including CISCO, FedEx, Sprint, the U.S. Army, and State Farm; The Leadership Playbook will dominate the category for years to come.Want to be a guest on Book 101 Review? Send Daniel Lucas a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/17372807971394464fea5bae3 Hosted on Acast. See acast.com/privacy for more information.

Matt Benelli sits down with Mike Montague, sales and marketing expert at Avenue9 and host of the Human-First AI Marketing podcast, for a candid conversation about what sales managers are still getting wrong about coaching. From the myth that leaders need to have all the answers to the burnout caused by "super reps" turned managers, Mike breaks down why most 1:1s fail and how asking better questions can flip the script on team performance. If you're still equating pipeline reviews with coaching, this one's for you.They also unpack the critical gap between coaching and execution and why online learning and conversation intelligence tools fall short without behavior change. Mike shares his "Iron Man vs. Terminator" analogy to help sales leaders reframe their use of AI and makes the case for exposure therapy and tough love as the missing ingredients in most sales organizations. Whether you're trying to scale performance or stop regrettable attrition, this episode gives frontline and senior leaders a roadmap for more effective, accountable teams.Top Takeaways:Coaching is about asking questions, not giving answers. Managers who try to “know it all” become bottlenecks; real coaching empowers reps to think for themselves.The best leaders make themselves irrelevant. Like elite sports coaches, great sales leaders build systems and skills so teams can operate independently.AI won't replace salespeople, but it will replace those who don't use it. Sales leaders need to think like Ironman, using AI as an enhancement tool to increase awareness and execution, not as a replacement for human strategy.The frontline sales manager (FLM) role is the hardest in the company. FLMs are overwhelmed by tasks, undertrained in coaching, and lack the time or tools to develop their teams effectively.Selling someone what they need and can afford isn't cheating—it's your job. Sales should focus on qualified buyers with budget, authority, and urgency, not on convincing disinterested prospects.Coaching fails when it focuses only on deals, not skills. Most coaching sessions are just pipeline reviews; they don't address the behaviors that improve performance in the long term.Exposure therapy is essential for growth. Managers need more reps, not more theory, to improve at hard conversations or high-stakes moments.Online learning is helpful but only if it's paired with feedback and behavior change. Asynchronous learning tools often reinforce what reps already know; without coaching moments, they don't close performance gaps.Managers who need approval frequently avoid necessary conversations. Leadership requires discomfort, and effective managers must overcome the urge to be liked to hold reps accountable.Coaching is different from managing—and most people don't know how to do it. There's a widespread misunderstanding of coaching; most FLMs were never taught how to develop others, and it shows.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

Every sales leader has heard the mantra: “Pipeline cures all.” But what if that's only half the truth? In this episode, Matt Carey, SVP of Global Sales at FIS, breaks down why more pipeline isn't always the answer—the right pipeline is. He shares hard-earned lessons from leading sales teams at Oracle, SAP, and FIS, explaining how top-performing organizations prioritize quality over quantity, measure pipeline health beyond raw coverage, and avoid common forecasting pitfalls.Matt also explores the real role of frontline managers, not as super reps, but as force multipliers who elevate their teams. He discusses hiring strategies that separate true performers from resume fluff, the importance of post-mortem loss reviews, and why most companies still get coaching wrong. Whether you're a CRO, VP of Sales, or a frontline manager looking to level up, this conversation is packed with insights that will change the way you build and manage your pipeline.Top Takeaways:Pipeline Quantity vs. Quality – More pipeline doesn't guarantee success; leaders must focus on the right pipeline by assessing deal quality, aging, and true viability.The Problem with "Just Add More Pipeline" Thinking – Sales teams often flood CRMs with unqualified deals to meet coverage targets, leading to bloated and misleading forecasts.Why Frontline Managers Must Stop Being Super Reps – The best managers don't just close deals for their teams; they enable reps to develop the skills to win consistently.Hiring Based on Past Performance, Not Promises – Great sales hires have a history of winning, regardless of industry or background; track record matters more than potential.Loss Reviews Are More Valuable Than Win Reviews – Studying why deals were lost provides deeper insights into messaging gaps, pricing misalignment, and product fit issues.How Sales Leaders Sell Internally – At higher levels, sales leaders spend as much time selling internally for budget, resources, and strategy alignment as they do selling to customers.Coaching Needs a System, Not Just Good Intentions – Too many one-on-ones are either deal reviews or therapy sessions; real coaching needs structure, accountability, and a focus on skill development.Managing a Global Sales Team Requires Cultural Awareness – Sales leaders must adapt their messaging and approach across markets, respecting regional differences in business etiquette and buying behavior.The Shift from Tactical to Strategic Leadership – Senior sales leaders must move beyond the day-to-day deal cycle and focus on long-term market positioning, competitive threats, and team scalability.Why Sales Leaders Must Track Trends, Not Just Deals – The best leaders analyze broader win-loss data, competitive shifts, and industry changes to refine strategy, not just react to individual deal outcomes.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

Performance improvement plans (PIPs) are meant to help struggling reps, but more often than not, they're just a step toward the exit. So why do they fail? And what should CROs and frontline sales managers do instead to truly develop their teams? Why does urgency hurt your coaching?In this episode of Coach2Scale, host Matt Benelli sits down with Eric Hachmer and Steve Frappier of High Five Advisory to uncover the biggest mistakes sales leaders make when it comes to coaching and accountability. They break down why rigid sales policies backfire, how “one-size-fits-all” coaching kills performance, and the key to turning struggling reps into consistent performers. Whether you're leading a team or coaching the coaches, this episode is packed with real-world insights on what actually drives long-term sales success.Top Takeaways:Performance Improvement Plans (PIPs Often Fail) – PIPs are typically used as a last resort before termination rather than as a true coaching tool; leaders should focus on proactive development instead of reactive intervention.One-Size-Fits-All Coaching Doesn't Work – Every rep has different learning styles, motivations, and challenges, so great leaders tailor their coaching approach to individual needs instead of using a rigid playbook.Sales Policies Can Hurt More Than Help – Relying too much on black-and-white sales policies can create roadblocks for both customers and reps, whereas flexibility and good judgment lead to better outcomes.Good Leaders Focus on Behaviors, Not Just Results – The best sales managers don't just chase numbers; they work to change the behaviors that drive performance, ensuring long-term success.Listening Is a Leader's Superpower - Effective coaching starts with understanding. Great leaders take the time to listen before jumping to solutions, which builds trust and improves team engagement.Accountability Goes Both Ways – Reps should be held accountable for performance, but managers also need to take ownership of removing roadblocks, providing support, and developing their people.Urgency Can Get in the Way of Coaching – Sales leaders often move fast and focus on immediate results, but taking the time to coach properly leads to sustainable, long-term performance improvements.Trust and Authenticity Are Non-Negotiable – The best sales leaders show up as their true selves, follow through on their commitments, and create environments where reps feel supported, not micromanaged.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

Too many sales teams operate on instinct, hoping charisma and hustle will carry them to quota. However, Paul Fannon, Global CRO at Bottom Line, views sales as a science. In this Coach to Scale episode, Paul explains why a structured, data-driven approach is the key to predictable success. He shares how top reps aren't necessarily the most talented—they're the most disciplined. You'll hear why work ethic can't be taught but can be uncovered, how sales leaders should adapt their coaching style to each individual, and why frontline managers need continuous development to succeed.We also explore Paul's philosophy on “no wasted sales calls” and how technology should serve sales teams, not distract them. Learn why getting a clear yes or no is better than living in the limbo of “maybe,” how to avoid the biggest coaching mistakes, and what separates high-performing sales organizations from those that struggle. If you're a CRO or sales leader looking for practical insights on driving efficiency and effectiveness, this conversation is a must-listen.Top Takeaways:Sales is a Science, Not an Art – Success in sales isn't about charisma; it's about following a structured process, leveraging data, and executing consistently.No Wasted Sales Calls – Every call should be targeted and strategic, ensuring reps engage with the right prospects at the right time to drive meaningful outcomes.Work Ethic Can't Be Taught, But It Can Be Uncovered – Some reps have the drive but don't realize it; great leaders help bring it out through the right environment and expectations.Frontline Managers Are the Key to Sales Success – Strong sales organizations don't just develop reps; they invest in managers who can coach, hold teams accountable, and drive performance.One Process, Many Coaching Styles – While sales organizations need a standardized process, managers must adapt their coaching approach to each individual's motivations and learning style.Consistency Beats Talent – The most successful sellers aren't always the most naturally gifted; they're the ones who show up every day, follow the process, and put in the work.Data-Driven Selling Reduces Risk – Reps and managers who rely on gut instinct often struggle with inconsistency; using data ensures repeatable success and predictable pipeline growth.Decisiveness Matters More Than "Maybe" – The worst outcome isn't hearing “no,” it's being stuck in limbo; great salespeople know how to get clear answers and move deals forward.Technology Should Serve Sales, Not Distract From It – Sales tech should help reps focus on high-quality calls and pipeline movement, not overwhelm them with unnecessary complexity.Coaching Should Go Beyond Deals – Many managers only focus on pipeline and forecasting, but real sales growth comes from coaching skills, behaviors, and long-term development.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

This #coachbetter episode is another in our series of coaching case studies, with one of Kim's amazing clients, Melissa Car, Grade 1 classroom teacher at St. Mary's International School in Japan. Melissa is a graduate of The Coach Certificate & Mentorship Program and when we recorded this episode she had just finished the program. In this conversation we talk about  How Melissa started her journey to instructional coaching Why she thinks coaching is right for her school, right now How her school leaders made the decision to implement a coaching program The vision for the coaching program at her school Her “aha moments” in The Coach The successes she's already had with coaching - as a classroom teacher What schools and teachers should consider when begining an instructional coaching program Find the show notes for this episode here. Like this episode, you'll enjoy these: Coaching Case Study: The Power of Intentionally Slowing Down Coaching Conversations with Sasha Robins [Ep 238]  My "Secret" Coaching Assessment One Question That Will Transform Your Coaching Practice Coaching Call: Shifting your Coaching Mindset from Problem Solving to Improving Student Learning with Vicki Heupel [260] Let's Connect: Our website: coachbetter.tv EduroLearning on LinkedIn EduroLearning on Instagram EduroLearning on YouTube Subscribe to our weekly newsletter Join our #coachbetter Facebook group Learn with Kim Explore our courses for coaches Watch a FREE workshop Read more from Kim: Finding Your Path as a Woman in School Leadership (book) Fostering a Culture of Growth and Belonging: The Multi-Faceted Impact of Instructional Coaching in International Schools (chapter)

Welcome to the new Full Time Review hosted by Jillian Sakovits. Your Monday morning rundown, looking back at the weekend's action on the pitch and the top stories from the NWSL and beyond. All in under 20 minutes. On the show this week, Jillian unpacks Friday's penalty shootout drama in the NWSL Challenge Cup between the Orlando Pride and the Washington Spirit, what happened over in Europe during the English and French domestic cups, before then finally checking in with Meg Linehan to get the latest on a formal review by the NWSL into allegations of a “toxic” coaching environment at Bay FC.  _______________ Articles mentioned on the show: Bay FC coaching staff faces formal NWSL review amid reports of ‘toxic' environment Washington Spirit get redemption with 2025 Challenge Cup win over Orlando Pride Manchester United have March deadline to trigger Marc Skinner contract option _______________ HOST: Jillian Sakovits GUEST: Meg Linehan PRODUCER: Theo Lloyd-Hughes VIDEO PRODUCER: Lia Griffin EXECUTIVE PRODUCER: Emily Olsen _______________ Get in touch: fulltime@theathletic.com Follow on Instagram and TikTok: @tafulltime Subscribe to the Full Time newsletter here Visit the Yahoo Women's Sports hub here Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome to the new Full Time Review hosted by Jillian Sakovits.Your Monday morning rundown, looking back at the weekend's action on the pitch and the top stories from the NWSL and beyond. All in under 20 minutes.On the show this week, Jillian unpacks Friday's penalty shootout drama in the NWSL Challenge Cup between the Orlando Pride and the Washington Spirit, what happened over in Europe during the English and French domestic cups, before then finally checking in with Meg Linehan to get the latest on a formal review by the NWSL into allegations of a “toxic” coaching environment at Bay FC. _______________Articles mentioned on the show: Bay FC coaching staff faces formal NWSL review amid reports of ‘toxic' environmentWashington Spirit get redemption with 2025 Challenge Cup win over Orlando PrideManchester United have March deadline to trigger Marc Skinner contract option_______________HOST: Jillian SakovitsGUEST: Meg LinehanPRODUCER: Theo Lloyd-HughesVIDEO PRODUCER: Lia GriffinEXECUTIVE PRODUCER: Emily Olsen_______________Get in touch: fulltime@theathletic.comFollow on Instagram and TikTok: @tafulltimeSubscribe to the Full Time newsletter hereVisit the Yahoo Women's Sports hub here Hosted on Acast. See acast.com/privacy for more information.

Rory Courlander, IFC Certified Coach, high school administrator, and experience learning and teaching coach, explores building a coaching culture from no coaching to an embedded collaborative coaching culture. He and Steve discuss coaching skills and coachability. Find Rory's Coaching Culture Continuum and connect with him on LinkedIn here.   Subscribe to the Steve Barkley Ponders Out Loud podcast on iTunes or visit BarkleyPD.com to find new episodes!

Sales leadership is full of hidden pitfalls that can derail even the most experienced managers. In this episode, Kevin Gaither—former ZipRecruiter sales leader, CRO of Inside Sales Expert, and author of It Happened on the Sales Floor—pulls back the curtain on the most common mistakes sales managers make. He challenges the myth that you can be friends with your reps, shares the six must-have traits for every sales hire, and explains why most coaching efforts fall flat. If you're a CRO or frontline sales leader, this conversation will change how you think about hiring, coaching, and managing your team.Kevin's straight-shooting approach delivers hard-earned lessons from building and scaling high-growth sales teams. We cover why many first-time managers fail, how to identify coachable reps, and the key to developing a sales culture that breeds success. Whether you're struggling with underperforming reps, overwhelmed managers, or a lack of accountability, this episode offers actionable strategies to avoid costly leadership missteps and build a team that consistently wins.Top Takeaways:You Can't Be Friends with Your Sales Reps – Building personal friendships with your team creates favoritism risks, weakens accountability, and can backfire when tough decisions need to be made.Hire for Six Non-Negotiable Traits – Every great sales hire must have need for achievement, competitiveness, optimism, coachability, continual learning, and organizational skills—if they're missing even one, don't hire them.Coaching Is More Than Just Deal Reviews – Most managers only coach around pipeline and forecasting, but real coaching focuses on skill development and long-term rep growth.First-Time Managers Fail Without Proper Training – Many sales leaders assume they can manage just because they were top reps, but without structured training, they struggle to develop their teams effectively.A Strong Hiring Process Is the #1 Predictor of Sales Success – The best sales strategy in the world won't work if you put the wrong people in the seats—hiring is the most critical leadership skill.Reps Don't Change Just Because You Want Them To – Without consistent coaching, accountability, and reinforcement, reps will default to old habits, no matter how much you tell them to improve.Perception Is Reality in Sales Leadership – Even if you treat your team fairly, if others perceive favoritism or inconsistency, it will erode trust and team cohesion.Managers Need a Playbook, Not Just Experience – Experienced managers still need structure and frameworks to be effective; winging it leads to inconsistent coaching and missed opportunities for rep development.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

Most sales leaders focus on hitting their numbers, but few take the time to diagnose why their teams struggle in the first place. In this episode, Bob Tharp, a seasoned sales leader with 35+ years in complex solution sales, reveals the hidden obstacles that stall revenue growth and how CROs can fix them. From controlling the controllables to holding reps accountable without micromanaging, Bob shares a practical, no-nonsense approach to building a high-performing sales organization.Join host Matt Benelli as he and Bob dive into the biggest coaching mistakes sales leaders make, why most 1:1s fail to drive real improvement, and how AI-driven coaching can transform frontline managers into true performance multipliers. If you're tired of surface-level sales advice and want real strategies to improve your team's execution, this episode is a must-listen.Top Takeaways:Sales success starts with diagnosing the real issues, not just chasing numbers. Many organizations focus on revenue targets without addressing the root causes of underperformance, leading to recurring problems.Sales coaching must be holistic, considering both macro and micro factors. Effective coaching looks beyond individual rep performance to evaluate how company strategy, sales processes, and cross-functional alignment impact results.Control the controllables—great salespeople take ownership of their success. Reps can't always change their environment, but they can control their mindset, activity level, and how they adapt to challenges.Most managers struggle with accountability because they avoid tough conversations. Leaders often delay difficult discussions, leading to prolonged underperformance and a culture of low expectations.One-on-ones should focus on skill development, not just deal reviews. Many sales managers default to discussing pipeline, but the most impactful 1:1s prioritize coaching reps on behaviors that drive long-term success.Emotional intelligence is critical for coaching and leadership. Effective leaders read the room, de-escalate tense conversations, and guide reps to self-discovery rather than dictating solutions.AI-powered sales tools are valuable, but human coaching is irreplaceable. Platforms like Gong and SixSense provide insights, but without human judgment and structured coaching, they're just another dataset.Top performers create their own opportunities instead of relying on inbound demand. Great sales reps don't just wait for leads; they proactively diagnose customer pain points and create demand through consultative selling.Sales leaders must stop thinking like super reps and start thinking like business owners. Instead of jumping in to save deals, effective managers build systems that develop reps and create scalable, repeatable success.Consistency in coaching is the key to sustainable growth. Sporadic coaching sessions don't drive behavior change—regular, structured coaching ensures reps continuously improve and hit their targets.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

Thad Zilka, a veteran leader in sales and leadership, discusses the transformative power of coaching in sales performance. Drawing insightful parallels to the world of sports, Thad challenges the notion that star salespeople don't need guidance. Through sharing his own journey, he highlights the pivotal role of structured business plans and the consistent need for accountability to truly achieve greatness. His perspective provides a refreshing look at how even seasoned professionals can benefit from external coaching to elevate their skills from good to exceptional.We explore the intriguing role of AI in the field, balancing its impressive capabilities with the irreplaceable human touch. AI tools are revolutionizing data analysis and idea generation, yet Thad and Matt caution against losing the personal connections that are foundational to successful sales interactions. The conversation expands to the career trajectories of sales professionals and the often-misguided rush towards management roles, urging a mindful approach to career decisions and recognizing the true decision-makers in complex sales environments.Passion and persistence become the heart of our narrative as we dive into the vibrant world of gold investment and the lifelong dedication of being a Kiss fan. We share a mix of encounters and personal stories, from rock concerts to collecting memorabilia, all underscoring the power of perseverance in both life and business. The episode wraps up with reflections on influential leaders like Zig Ziglar and Ronald Reagan, emphasizing the essence of emotional intelligence and the noble art of sales. Join us for a considerable list of insights that promise to inspire, educate, and entertain.Top Takeaways:Even the best sales reps need coaching. Hiring great talent isn't enough—without continuous coaching, even experienced reps can reinforce bad habits.A strong business plan keeps reps accountable. Sales professionals should have a personal business plan with clear 30-, 60-, and 90-day goals that managers actively track.Tough conversations are necessary for growth. Great leaders don't avoid difficult discussions; they address performance issues head-on by asking direct questions and reading between the lines.Self-awareness and emotional intelligence (EQ) are essential. The best managers don't just listen—they watch for body language, energy shifts, and unspoken struggles to understand what's really going on.AI should enhance coaching, not replace it. AI can surface coaching insights, identify patterns, and save time, but human connection and emotional intelligence are irreplaceable.One-on-ones should focus on development, not just deals. Many managers fall into the trap of turning 1:1s into pipeline reviews instead of using them to build rep skills and long-term success.Not every great salesperson should become a manager. Many top reps feel pressured to move into leadership, but management requires a different skill set that isn't right for everyone.Sales leadership is about removing obstacles. The best managers clear roadblocks, eliminate bureaucracy and create an environment where their team can focus on selling.Coaching consistency separates good teams from great ones. Sporadic feedback doesn't drive lasting change—regular, structured coaching ensures continuous improvement and accountability.The role of sales managers is harder than ever. With more responsibilities and less time, FLMs need better tools and processes to coach effectively without getting overwhelmed.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

In this #coachbetter episode we're talking about what coaching looks like in schools where it's been implemented well.  This is a highlight from one of our favorite episodes from a previous season, featuring Ji Han, Associate Director of School Evaluation and Support at the Council of International Schools (CIS). Ji has such a wide experience with coaching in so many schools, hearing her description of what coaching looks like when it's working well can provide a powerful vision for school leaders, or coaches advocating for instructional coaching.  We're sharing this specific clip because it addresses several of the most common questions we hear when we speak with school leaders about coaching, they wonder: If they should mandate coaching to ensure that every educator takes advantage of that support. If leaders should do the coaching (perhaps part of Professional Growth Plan) How to celebrate the success of coaching if it is confidential  Ji clearly articulates how coaching can grow, when we ensure that we have some essential structures in place: coaching is invitational, coaching happens with a peer, and we see coaching as an experience for all teachers, rather than viewing it as a way to “fix” teachers (or a deficit model). These are three big components that come up on the show all the time, so if this is interesting to you, please be sure to check out the other episodes: Untangling Instructional Coaching, Evaluation & Appraisal with Samantha Olson-Wyman and Stephanie Cifuentes What is coaching and why is it important? Find the show notes for this episode here. Let's Connect: Our website: coachbetter.tv EduroLearning on LinkedIn EduroLearning on Instagram EduroLearning on YouTube Subscribe to our weekly newsletter Join our #coachbetter Facebook group Learn with Kim Explore our courses for coaches Watch a FREE workshop Read more from Kim: Finding Your Path as a Woman in School Leadership (book) Fostering a Culture of Growth and Belonging: The Multi-Faceted Impact of Instructional Coaching in International Schools (chapter) The Landscape of Instructional Coaching in International Schools (chapter)

What if the secret to transforming your sales team lies within the art of the one-on-one meeting? Join me, Matt Benelli, and our special guest, Andy White, VP of Sales at Trivy, as we debunk myths and uncover these meetings' critical role in building trust and alignment in modern sales teams. We dive into the heart of creating coaching cultures and learn why remote and hybrid work environments make these interactions more indispensable than ever. Andy shares his expertise aligning team and company goals while fostering accountability and connection through structured, meaningful conversations.This enlightening discussion reveals a powerful framework for one-on-one meetings that can propel your team's performance to new heights. With categories focusing on personal, professional, and future-facing topics, we explore how leaders can effectively navigate hiring challenges and compensation expectations. Andy sheds light on crafting an operating guide for leaders that enhances communication and accountability, making even the most challenging conversations manageable while nurturing a supportive and growth-focused environment.Prepare to rethink leadership strategies as we examine the transition from frontline management to executive roles, highlighting the importance of consistency, problem-solving, and AI tools that revolutionize sales efficiency. You'll hear about innovative solutions like Zinnia and cost-effective platforms that boost productivity and improve customer experiences. As we close, discover how Trivie's approach to corporate training through gamification and personalization can bridge knowledge gaps, ultimately driving sales success. Whether you're looking to refine your leadership skills or explore the intersection of AI and sales, this episode promises a wealth of valuable insights.Chapters:(00:00) - Building Sales Leadership Trust and Alignment(10:14) - Effective Framework for Productive One-on-Ones(15:30) - Building Trust Through Effective One-on-Ones(20:33) - Effective Communication in Leadership Accountability(31:51) - Leveraging Consistency and Problem-Solving Skills(38:12) - Leveraging AI Tools for Sales Efficiency(44:33) - Coaching Impact and FundamentalsKey Takeaways:The One-on-One Meeting is Not Dead, But It is Often Ineffective - Many sales leaders neglect or mismanage one-on-ones, reducing them to deal reviews instead of meaningful coaching conversations.Trust is the Foundation of Effective Coaching - Sales representatives need to feel supported and valued before they will fully engage in coaching and performance discussions.A Structured One-on-One Framework Drives Better Outcomes - Breaking meetings into personal check-ins, professional development, and future planning ensures that they remain productive and aligned with long-term growth.Managers Must Focus on Skill Development, Not Just Deal Status - Coaching should prioritize behaviors and competencies that lead to better sales results rather than simply tracking pipeline updates.Asking Sales Reps for Feedback Strengthens Leadership - Inviting feedback on management effectiveness fosters a culture of accountability and continuous improvement.Accountability is Essential for Driving Consistent Performance - Managers should document key action items from each meeting and follow up to ensure that coaching translates into tangible progress.Alignment is Crucial for Sales Success - When company goals, compensation structures, and sales objectives are misaligned, quota attainment suffers, and disengagement increases.Sales Leaders Must Be Problem-Solvers, Not Just Problem Identifiers - Senior leadership values managers who present solutions alongside challenges rather than simply escalating issues.AI Can Enhance Coaching and Improve Sales Effectiveness - Tools like CoachEm provide managers with data-driven insights, helping them conduct more impactful coaching sessions without adding to their workload.Companies That Prioritize Coaching Build More Resilient Sales Teams - Investing in structured coaching processes leads to higher quota attainment, lower turnover, and a stronger sales culture.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

This #coachbetter episode is another in our series of coaching case studies, with one of Kim's amazing clients, Lana Yashchyna, 4th grade classroom teacher at the American International School in Kuwait. Lana is a graduate of The Coach Certificate & Mentorship Program and when they recorded this episode she had just finished the program. These case study episodes are designed to share the story of a coach, and the development of their coaching program and practice in their unique setting.  In this conversation Kim and Lana talk about ... Why coaching was so impactful for her as a classroom teacher How she decided to make the move from classroom to coach How she's been building a coaching culture in her 4th grade team What prepared her to be ready to build a coaching culture in a teaching role Why coaching is so essential in a high pressure school environment If coaching is sustainable as a full time classroom teacher All the steps it took her to build a coaching culture on her team This episode is a fantastic example of all of the ways that classroom teachers can influence a culture of coaching at the team level - and why this is ultimately not a sustainable combination of roles for the long term! If you're curious about building a coaching culture at the team level - this episode is for you! Find the show notes for this episode here. Let's Connect: Our website: coachbetter.tv EduroLearning on LinkedIn EduroLearning on Instagram EduroLearning on YouTube Subscribe to our weekly newsletter Join our #coachbetter Facebook group Learn with Kim Explore our courses for coaches Watch a FREE workshop Read more from Kim: Finding Your Path as a Woman in School Leadership (book) Fostering a Culture of Growth and Belonging: The Multi-Faceted Impact of Instructional Coaching in International Schools (chapter) The Landscape of Instructional Coaching in International Schools (chapter)

Can senior executives really afford to skip coaching? Join us for a fascinating discussion with Josh Horstmann, Operating Partner at Francisco Partners Consulting, as we dismantle the myth that top leaders don't need coaching. We promise you'll learn how to harness coaching for all levels of performance, from struggling team members to high-flying stars like UFC champion Jon Jones. Josh shares unique insights on smarter hiring, building a "virtual bench," and creating a coaching-centric culture that enhances both individual and organizational growth.Experience the art of team building and leadership through a sports lens as we explore the parallels between business teams and elite sports teams. Josh reveals how understanding diverse personalities and strengths can lead to success, much like the winning strategies of top coaches like Andy Reid. Discover how hiring individuals who surpass your own skills in specific areas can elevate your team's performance and why being present in coaching conversations is paramount. We'll guide you through creating a balance between strategy and execution, ensuring leaders are equipped to navigate career transitions and avoid the pitfalls of hasty promotions.Unlock the secrets to effective leadership attributes that drive success, especially during company acquisitions. Josh delves into the qualities that distinguish thriving senior sales leaders, sharing his personal experiences with impactful coaching. Learn how self-awareness and a compelling narrative can transform your approach to leadership. As we conclude, we'll touch on finding inspiration beyond the boardroom and the importance of seeing through an individual's lens to foster self-growth. This episode is filled with actionable insights and reflections to empower anyone in a leadership role.Chapters:(00:00) Myth of Not Needing Coaching(04:28) Value of Coaching for High Performers(11:16) Effective Team Building and Coaching(16:10) Coaching Strategies for Leadership Success(25:32) Navigating Career Transitions and Performance(34:03) Effective Leadership Attributes for Success(38:54) Empowering Potential Through Individual LensKey Takeaways:Coaching Isn't Just for Underperformers – Even A players and executives need coaching to continue growing and refining their skills.Forecast Reviews Are Not Coaching – Too many one-on-ones focus solely on pipeline updates rather than skill development and long-term growth.The Best Performers Still Need Guidance – High performers benefit from strategic coaching on leadership, negotiation, and career development—not just deal execution.Top Reps Don't Always Make the Best Managers – Selling and coaching are two different skill sets; promoting star reps without leadership training often leads to ineffective managers.Identify “Runners” vs. “Builders” in Leadership Roles – Some leaders excel at optimizing existing processes (runners), while others thrive in building something new (builders); knowing the difference is key to scaling effectively.Be Present and Intentional in Coaching Conversations – Effective coaching requires full attention, structured agendas, and follow-through—not distracted, last-minute check-ins.Ad Hoc Coaching Is Not a Substitute for Structured Development – Informal, on-the-fly coaching moments are valuable but should complement, not replace, scheduled coaching sessions.Building a “Virtual Bench” is Critical for Leadership Succession – Sales leaders should proactively develop and identify future managers before leadership roles open up.A Strong Coaching Culture Starts at the Top – If executives don't prioritize coaching, it won't become a sustainable practice throughout the organization.Organizations That Invest in Coaching Outperform Their Peers – Companies with a structured coaching culture see lower attrition, higher quota attainment, and stronger leadership pipelines.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

Unlock the secrets to skyrocketing your sales growth with insights from Brent Holloway, the CRO and co-founder of SaaS Sales Advisors. Imagine doubling your company's revenue without expanding your sales force—Brent breaks down how understanding unit economics and refining customer profiles are key to achieving this. We navigate through the intricate layers of sales productivity and efficiency, uncovering how tailored strategies can lead to consistent, sustainable success.Brent introduces us to the powerful sales velocity formula, a game-changer in understanding unit economics within sales teams. By dissecting essential metrics like win rates, average deal size, and sales cycle length, we explore how even a hypothetical mid-market team can transform its approach to sales, driving productivity and boosting profitability. Brent's approach challenges conventional tactics by emphasizing the importance of pursuing opportunities with high win rates and the critical need to refine strategies based on insightful patterns.The conversation takes a futuristic turn as we consider the evolving landscape of sales practices since 2008, highlighting the enduring impact of "Sales 2.0" despite technological advancements. Brent shares personal anecdotes on scaling businesses, emphasizing a strategic balance between ambitious growth and judicious investments. We end on a high note by celebrating the role of mentorship and structured frameworks like GROW in overcoming adversity, both personally and professionally. This episode is a treasure trove of wisdom for sales leaders eager to optimize their strategies for enduring success.Chapters:(00:00) Sales Leadership and Unit Economics(13:02) Improving Sales Productivity and Efficiency(20:48) Sales Technology and Effectiveness Strategies(31:42) Overcoming Adversity in SalesKey Takeaways:Master Unit Economics: Understand and optimize the four sales velocity levers—opportunity volume, win rate, average sales price (ASP), and sales cycle length—to drive smarter, more efficient growth.Focus on ICP (Ideal Customer Profile): Tailoring your strategy to target the right customer segments improves efficiency, reduces wasted effort, and delivers higher-value deals in shorter timeframes.Coaching as a Multiplier: Structured, development-focused coaching—not just pipeline reviews—helps sales managers build consistency, accountability, and sharper rep performance.Leverage Data and AI: Using AI tools and analyzing historical data empowers leaders to identify winning patterns, optimize resources, and refine strategies for sustainable success.Scale with Balance: Avoid the pitfalls of overambitious growth by aligning headcount expansion with adequate investments in enablement, coaching, and supporting resources.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

Many of you know this but I am privileged to work alongside so many high performing dealerships and their leadership. Most top 20 in the country for their brands. I use my podcast to share what I learn, teach and implement with the end game - building a championship team.  In this episode, we dive into the critical role General Managers (GMs) play as the "head coaches" of their dealerships, driving performance through daily coaching of their management teams. Achieving championship-level results—rising above all stores in the region or country—is no small feat. It requires a relentless focus on developing managers into high-performing coaches who can guide their teams to win every day. We explore how top-performing GMs pull their managers in, just like a head coach, to model effective coaching strategies. From improving team execution with tools like guest sheets and CRMs to perfecting follow-up texts, coaching managers daily is a game-changer. You'll also hear real-life tactics, like how one GM taught his Service Director to implement a "stamp" system for declined work, bringing more awareness to the shop and protecting their people. It's all about leading by example, fostering collaboration, and helping managers pass those skills on to their teams. We'll also cover the importance of private one-on-one coaching over public scolding, creating a culture of learning, and ensuring team members feel supported, motivated, and empowered to perform. If you're a GM or dealership leader, this episode gives you actionable strategies to elevate your managers, instill confidence in your teams, and drive better results. Coaching doesn't stop at performance talks—it's about getting involved, listening, and leading by example in every aspect of the business. Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 | edealersolutions.com

Unlock the secrets of genuine connection in sales and leadership with our guest Lane Monson, an executive leader and coach who challenges the conventional wisdom of salesmanship. Do most salespeople really know how to connect deeply with others? Discover what Lane has to say as we unravel the five levels of connection, which many sales professionals only partially navigate. Through Lane's insightful anecdotes, including a transformative experience with a Navy chaplain, learn how asking the right questions can turn ordinary interactions into significant, life-changing connections.Explore the seven keys to achieving 1% success as a sales leader, starting with the realization that great leaders are essentially great coaches. This episode promises to reshape your understanding of leadership from traditional motivators to empathetic guides. Using an analogy from organic chemistry, Lane illustrates the journey through challenging phases, emphasizing belief, desire, and the power of perseverance. By focusing on individualized coaching and understanding unique team motivations, listeners will gain insights into building belief through small wins, fostering a vision-driven approach to leadership that prioritizes personal growth alongside team success.Exceptional sales leaders are more than just business savvy—they're compassionate coaches who build meaningful connections. Through captivating discussions about figures like Michelle Potter and Joey Green, we emphasize the evolution from motivational tactics to genuine empathy in sales leadership. Lane's journey from CEO to executive performance coach offers lessons in lifelong learning, mentorship, and curiosity, encouraging listeners to embrace unexpected career shifts. Tune in to uncover valuable insights into becoming not just a successful leader, but also a compassionate facilitator of growth and connection within your team.Chapters:(00:00) Myth Busting and Connection in Coaching(09:18) Leadership Strategies and Personal Development(26:51) Leadership and Connection(36:03) Lessons Learned and Executive Performance Coaching(51:48) Coaching Insights and Connection BuildingTakeaways:Salespeople Overestimate Connection: Many salespeople believe they connect well, but they fail to ask high-value questions, listen deeply, or build trust effectively.The 7 Keys to 1% Success for Sales Leaders: Success comes from great coaching, fostering belief and desire, defining vision and purpose, building deep connections, asking high-value questions, and maintaining a growth-focused mindset.Purpose Drives Perseverance: Understanding individual and organizational purpose helps leaders and teams navigate challenges and stay committed.Accountability Requires Carefrontation: Balancing candor and care (“carefrontation”) helps leaders hold teams accountable while maintaining trust and respect.Personalized Coaching is Essential: Tailoring coaching approaches to individual team members' motivations, goals, and personalities fosters better alignment and outcomes.A Growth-Focused Mindset is Key: Leaders must challenge old thought patterns and adopt accurate, supportive beliefs to inspire their teams.True Connection Comes from Understanding: Leaders who deeply listen, empathize, and value their team members create stronger trust and engagement.Encouragement and Structure Build Morale: Over-delivering encouragement and using structured coaching frameworks improve morale and ensure consistent performance.Overcoming Resistance Requires Empathy: Resistance in teams often stems from fear, fatigue, or lack of clarity, and leaders must address these with active listening and care.Leadership Transports People: Great leaders act like coaches, helping individuals move from where they are to where they need to be by providing guidance and direction.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

What if sales success wasn't just about the money? Join us as we challenge this age-old myth with insights from Jim Gannon, SVP of Sales at Sysdig. Discover how autonomy, competition, and a genuine drive to impact the business play pivotal roles in achieving sales excellence. Jim reveals why curiosity and the willingness to learn from peers set top performers apart, shedding light on the motivations that propel seasoned pros and ambitious newcomers alike.The episode further unpacks the essence of team dynamics with a spotlight on recognition and accountability. By celebrating the collective efforts of everyone from sales engineers to onboarding teams, we uncover how fostering an inclusive culture strengthens team cohesion. Jim dives into the balancing act leaders face in maintaining a positive yet accountable environment, emphasizing the critical role of enablement and data-driven insights in recognizing high-performing teams.Leadership and mindset take center stage as Jim shares his experiences leading in Japan, offering valuable lessons on cultural awareness and scalable processes. Explore how a winning attitude, even against fierce competition, can be nurtured within sales teams. From strategies for private companies to tales of overcoming odds in the sports world, this conversation is your playbook for elevating sales performance and leadership prowess. Don't miss Jim's engaging stories and practical advice that promise to inspire and transform.Chapters:(00:00) Busting Sales Myths With Jim Gannon(12:08) Fostering Team Recognition and Accountability(19:05) Enhancing Sales Enablement Through Accountability(28:01) Building a Winning Mindset in Sales(33:51) Enhancing Customer Success in Sales(38:55) Casting a Leadership Shadow(42:53) Cultural Awareness and Training StoriesTakeaways:Sales Motivation Beyond Money: Jim Gannon challenges the common myth that salespeople are primarily driven by monetary incentives. He emphasizes that autonomy, competition, and the desire to impact the business are key motivators. Understanding these can help CROs better tailor their leadership and incentive structures.Curiosity as a Differentiator: Top-performing salespeople often exhibit a strong sense of curiosity and a willingness to learn. CROs should foster an environment that encourages intellectual engagement and peer learning to enhance team performance.Recognition and Accountability: Building a cohesive sales team involves recognizing contributions from all team members, not just those who close deals. CROs should focus on fostering a culture of inclusivity and accountability, which aligns with company values and encourages collective success.Sales Enablement and Data-Driven Coaching: Effective sales enablement requires moving beyond content overload to live training sessions and leveraging tools like Gong for data-driven coaching. CROs should ensure their teams have access to insights that can improve performance and identify areas for development.Building a Winning Mindset: In challenging market conditions, CROs should inspire their teams by sharing stories of underdogs who have succeeded against the odds. This helps instill confidence and drive, encouraging teams to execute the basics with excellence.Cultural Awareness in Global Leadership: For CROs overseeing international teams, understanding cultural nuances is crucial. Jim's experiences in Japan highlight the importance of cultural sensitivity and the concept of a "leadership shadow" in global contexts.Leveraging Competitive Spirit: Salespeople who thrive often enjoy the challenge of competing against larger, better-branded competitors. CROs can harness this competitive spirit by encouraging strategies that focus on differentiation and value delivery.Balancing Inspirational Leadership with Accountability: Jim emphasizes the need for CROs to balance inspirational leadership with creating a culture of accountability. This involves setting high standards while motivating teams to achieve them through clear, consistent expectations and support.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

What if the secret to exceptional coaching lies not in having all the answers, but in embracing authenticity and vulnerability? Join us as we chat with Chris Michelmore, the head of mid-market acquisition at Zoom, who brings his unique perspective on coaching both athletes and salespeople. Chris challenges the notion that great coaches must be the best performers, instead highlighting the power of meeting individuals where they are and guiding them toward their goals. Through compelling anecdotes, Chris underscores the significance of building trust and genuine connections, paving the way for both personal and team success.Our conversation hits effective coaching techniques, contrasting the "peanut butter coaching" approach with more personalized methods. Chris advocates for tailored strategies that align with individual and collective aspirations, emphasizing that true improvement requires more than a one-size-fits-all mindset. By understanding the diverse needs of team members, coaches can foster an environment where each person thrives, creating a balanced dynamic that enhances performance across the board. The discussion also touches on the delicate balance of emotional investment, highlighting the pitfalls of overcoaching and the importance of wisely allocating resources.Chris's insights extend to the importance of feedback and communication, sharing lessons learned from both positive and negative coaching experiences. Through personal stories, he illustrates how bad coaching can be as instructive as good coaching, contributing to a coach's growth and adaptability. With nods to renowned coaches like Michael Phelps' coach, Bob Bowman, and Bill Walsh, Chris emphasizes the value of focusing on process and community over outcomes. This episode promises to enrich your understanding of coaching, leaving you with actionable insights to apply within your own teams.Chapters:(00:00) Coaching Salespeople With Authenticity(09:32) Effective Coaching Techniques and Strategies(22:23) The Pitfalls of Overcoaching(26:34) Building Trust and Effective Communication(34:09) Unveiling Coaching Potential and PitfallsTakeaways:Embrace Authenticity and Vulnerability: Chris emphasizes the importance of authenticity in coaching. CROs should not feel pressured to have all the answers or be the best in the room. Instead, being genuine and vulnerable can foster stronger relationships and build trust within the team.Personalized Coaching Over One-Size-Fits-All: Tailoring coaching strategies to meet individual team members where they are is crucial. Personalized coaching that aligns with individual aspirations helps bridge the gap between where they are and where they want to be, driving better buy-in and improvement.Balance Team and Personal Goals: Effective coaching involves balancing team-wide objectives with individual goals. This ensures that both the collective and personal aspirations are met, enhancing overall performance and team cohesion.Allocate Emotional Capital Wisely: Emotional resources are finite, and CROs must allocate them wisely. Overinvesting in individuals who do not reciprocate the effort can lead to burnout. Focus on empowering those who show genuine drive and willingness to succeed.Learn from All Coaching Experiences: Both positive and negative coaching experiences offer valuable lessons. Even controversial coaches can provide insights into different methodologies that may be effective. CROs should maintain a growth mindset and continuously learn from various coaching styles.Focus on Process Over Outcomes: Inspired by renowned coaches like Bob Bowman and Bill Walsh, Chris advocates for focusing on the process and community rather than solely on outcomes. By improving processes, the desired results will naturally follow.Encourage Feedback and Build Trust: Creating an environment where team members feel comfortable providing feedback is vital. Acting on this feedback helps build reliability and trust, essential components for a successful coaching culture.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

As we close the book on 2024, I want to take a moment to say THANK YOU. Whether you tuned in for one episode or all 52, you're part of a movement that believes coaching is the rocket fuel for performance. This year, Coach the Scale recorded over 65 episodes, reaching thousands of sales leaders. But this isn't about vanity metrics—this is about impact. Each episode brought lessons that slapped us in the face and whispered, "Pay attention."So, let's hit rewind on the top 10 lessons from 2024 that every sales leader needs tattooed (metaphorically) on their brain:1. Coaching isn't teaching—it's training for battle.Your reps don't learn to box by watching YouTube. It's role plays, feedback, and reps that build champions.2. High performers are your blue-chip stocks.Feed them or someone else will. Stop spending all your energy on the bottom 20%.3. Focus on behaviors, not just outcomes.Outcomes lag. Daily actions drive the engine. We are what we repeatedly do.4. Active listening is a martial art.As Colum at CoachEm says, curiosity is the currency that unlocks trust.5. Feedback is love.Frequent, honest feedback isn't a luxury—it's oxygen for growth. (Thanks to Dr. Rachel Pacheco for the unforgettable underwear analogy.

How Are You Wired? Is a leadership podcast developed by local high school basketball coaches, Joe Willis (Plant High School) and Billy Teeden (Plant City High School). In this episode, Coach Teeden and Coach Willis speak to JP Nerbun, founder of TOC Culture Consulting and the Coaching Culture podcast about how he is wired and how many coaches face the same obstacles in their coaching journey.How Are You Wired? is presented by the Florida Association of Basketball Coaches (FABC). fabchoops.com/@FABCHoops (X/Twitter)How Are You Wired? is sponsored by PeeWee Callins. https://www.facebook.com/peewee.callinshttps://www.instagram.com/peeweecallins/We would enjoy your feedback for our podcast. Please reach out to us to let us know your thoughts.@HowAreYouWired (X/Twitter)Joe Willis: Plant HS Basketball, plantbasketball@gmail.com or @CoachWillis20 (X/Twitter)Billy Teeden: Plant City HS Basketball, william.teeden@hcps.net or @CoachTeeden (X/Twitter)

What if your beliefs about feedback and coaching timelines are holding you back? Guest host Colum Lundt, CEO of CoachEm, takes the helm to interview our regular host, Matt Benelli! Both are co-founders of CoachEm and share the myths and misconceptions about coaching sales teams. Matt dismantles the notion that coaching yields immediate results, likening this misconception to expecting instant mastery in swimming. They advocate for feedback that strikes a balance, highlighting strengths while pinpointing areas for improvement, and the power of self-assessment that transforms coaching into a nurturing ground for growth.Navigating the murky waters of management can be daunting for new leaders. Our discussion uncovers the universal struggle of setting expectations and the weight of maintaining accountability within teams. Through candid anecdotes, they uncover why some managers shy away from difficult conversations and the all-too-common trap of wanting to be liked. By modeling self-accountability and utilizing strategies like setting clear goals, holding regular one-on-one meetings, and providing timely feedback, managers can foster an environment of responsibility and success within their teams.Finally, Matt explores the art of leadership through preparation and engagement. We highlight how leaders like Mike Myers and Bill Belichick exemplify humility, discipline, and adherence to team values. These seasoned mentors teach us the importance of thorough preparation, the strategic use of "commander's intent," and conveying messages from higher-ups in an inspiring way. Matt reflects on how building a team around shared values paves the way for long-term success.Chapters:(00:00) Building Coaching Cultures(15:27) Accountability and Effective Management Strategies(31:48) Effective Leadership Lessons Learned(43:32) Coaching Lessons and Leadership AttributesTakeaways:Long-term Investment in Coaching: Sales coaching is not about immediate results. It's a long-term investment in behavior change, similar to learning a new skill. Sales leaders should approach coaching with patience and commitment, focusing on gradual improvement over time.Balanced Feedback: Effective feedback should be balanced, highlighting both strengths and areas for improvement. Encouraging self-assessment among team members can create a more constructive and positive coaching environment, promoting growth and development.Accountability and Modeling Behavior: Sales leaders must hold themselves accountable before they can effectively hold their teams accountable. Modeling the behavior they wish to see in their teams is crucial for setting clear expectations and maintaining accountability.Structured Management Strategies: Implement structured strategies such as setting clear goals, tracking progress, and providing timely feedback. Address underperformance immediately to prevent issues from escalating, and maintain regular one-on-one meetings to reinforce accountability.Leadership Beyond Directing: Leadership involves preparation, engagement, and composure under pressure. Convey motivational messages effectively and focus on building inclusive environments. Use the "commander's intent" concept to guide teams towards common objectives.Learning from Notable Leaders: Emphasize humility, positivity, and adherence to team values as demonstrated by leaders like Mike Myers and Bill Belichick. Investing in managerial training and focusing on shared team values can lead to long-term success.Commitment to Self-Development and Curiosity: Encourage a commitment to self-development and foster a culture of curiosity within the team. These traits can be developed and are essential for continuous improvement and effective leadership.Effective One-on-One Meetings: Maintain the importance of one-on-one meetings with team members. Consistently holding these meetings demonstrates care for team members' success and fosters a culture of accountability and feedback.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

Dr. Yaniv Zaid, also known as "Doctor Persuasion," is an economist and attorney who is a business consultant to government departments, private firms, and public organizations. He holds a PhD in law and utilizes his rich knowledge and experience to help others succeed. Following 20 years of international success, Dr. Zaid is the author of 11 best-seller books - including "Public Speaking," "Creative Marketing"" and "Sales Bible."   Join us this episode as Dr. Yaniv discusses how to become the best manager and salesperson you can be and brand yourself as an Expert.You can find Dr. Yaniv in these links below: WebsiteLinkedInInstagram --To find out more about Dan Rochon and the CPI Community, you can check this link:www.NoBrokeMonths.com --Do you want to win a FREE 45-minute complimentary coaching session with Dan Rochon and a FREE copy of the book "Real Estate Evolution," a comprehensive 10-step guide to achieving Consistent and Predictable Income?❗❗JOIN THE NO BROKE MONTHS FOR REAL ESTATE AGENTS MONTHLY RAFFLE HERE ❗❗--Stop

What if everything you thought you knew about leadership was turned on its head? Join us for an enlightening conversation with J.D. Sillion, a two-time CEO and three-time CRO, as he dissects the myths surrounding leadership and unveils a powerful framework for guiding teams through both high-growth and turnaround situations. Drawing inspiration from sports legends like Phil Jackson, J.D. emphasizes nurturing potential over wielding authority to foster an environment where teams can thrive. Our discussion traverses the challenges of sales accountability and the critical roles of strategy, structure, and culture in achieving team success.Imagine a sales process so efficient that each deal feels like a win for your entire organization. J.D. Sillion discusses the pitfalls of low win rates and their impact on morale and scalability, advocating for a culture of accountability. But what does it mean to truly empower autonomy within your team? J.D. explores the nuances between kindness and niceness, emphasizing the need for honest conversations that help team members grow. Learn about the success contract framework and how maintaining high standards can transform your organization and align teams with a shared mission.Reflecting on personal growth and the mentors who shape us, JD shares stories from his own journey, highlighting influential figures like Lisa Gallagher and Sal Sylvester. Through personal anecdotes, JD reveals how overcoming ego and embracing continuous learning can lead to profound transformation. Whether it's climbing metaphorical peaks in business or contemplating the art of giving a TED Talk, J.D.'s insights are a masterclass in leadership. As we wrap up, listeners are left inspired to challenge the status quo, driven by the insights of thought leaders such as Greg Popovich, Jim Collins, and Marshall Goldsmith.Chapters: (00:00) Building a Culture of Winning(12:16) Achieving Sales Accountability and Empowering Autonomy(27:26) Leadership Lessons for Success(34:39) Continuous Transformation in Business and Sales(41:56) Navigating Leadership and CoachesTakeaways:Visionary Leadership and Team Success: JD emphasizes the importance of creating a compelling vision and fostering an environment that nurtures potential. CROs should focus on building a culture that supports team success rather than relying on authority or outperforming team members.Strategic Framework for Transformation: JD introduces a strategic framework centered on strategy, structure, and culture. CROs can use this framework to guide their organizations through high-growth and turnaround scenarios, ensuring alignment with a clear vision and purpose.Sales Accountability and Targeting: It is crucial for CROs to ensure sales accountability and target the right audience to enhance success rates. Focusing on product-market fit and maintaining high standards will boost win rates and morale within the sales team.The Importance of Difficult Conversations: True leadership involves having honest conversations that drive improvement and growth. CROs should distinguish between being kind and being nice, where kindness means caring enough to engage in challenging dialogues for the benefit of the team.Continuous Learning and Adaptation: JD underscores the value of continuous learning and adapting to new challenges, likening business obstacles to scaling Mount Everest. CROs should encourage a culture of perseverance, improvement, and embracing feedback.Role of Mentorship: Mentors and coaches play a vital role in shaping leadership journeys. CROs should seek guidance from influential figures to transform their leadership styles and inspire their teams.Autonomy and Accountability: Autonomy should be earned through accountability. CROs need to establish clear, non-negotiable KPIs and regularly review performance to foster a culture of responsibility and excellence.Global Perspective: For CROs leading international teams, understanding cultural nuances and decision-making processes is essential. Tailoring leadership and sales strategies to fit diverse cultural contexts can significantly enhance global business operations.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

Send us a textEver wonder how some schools just seem to have it all figured out? It's not about special circumstances. It's about the people – the teachers. And according to Dr. Shannon Lafargue, the key to unlocking their full potential lies in fostering a culture of collective teacher efficacy with a strong coaching growth culture.In this episode we will discuss how Dr. LaFargue created a supportive environment where teachers felt empowered, valued, and inspired to do their best work. It's time to ditch the traditional "accountability" model in favor of a more collaborative approach, replacing it with "observation coaching". We often talk about the need to buil;d collective teacher efficacy, but not often do we talk about how. Today is the day you hear how Dr. Lafargue did this in his 66 school district! He shares his concrete strategies, structures and tools that got him there.Podcast Sponsor: Bullseye EducationTWITTER: @BullseyeEdu INSTAGRAM: @BullseyeEdu FACEBOOK: https://www.facebook.com/BullseyeEdu LINKEDIN: https://www.linkedin.com/company/bullseye-education/The Whole Educator Professional Developments:The AcademyBreaking Through Resistance and Building Buy In PDAll Professional DevelopmentsLet's Stay Connected!Website | Instagram | Twitter | Linkedin | Facebook | Contact Us