Podcast appearances and mentions of smith ai

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Best podcasts about smith ai

Latest podcast episodes about smith ai

Command Control Power: Apple Tech Support & Business Talk
599: Empowering Your Tech Business: Systems, Billing, and Client Communication

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Jan 7, 2025 58:35


In this episode of Command Control Power, hosts Jerry Zigmont and Joe Saponare discuss various strategies for improving business operations in the tech consultancy world. They cover topics such as the importance of automated billing, using ticketing systems, and switching to recurring revenue models. Joe talks about his decision to stop accepting checks and move to fully automated credit card payments, the advantages of using services like RepairShopper and Smith AI, and the benefits of having a systematic approach to client management. Jerry shares his thoughts on the effectiveness of keeping track of all internet service expenses and offers a real-world example of helping a client identify unnecessary costs. They both emphasize the need for tech consultants to continually reevaluate their tools and services to maximize efficiency and profitability.

Masters of Privacy
Jamie Smith: AI Agents, digital identity, wallets and personal data

Masters of Privacy

Play Episode Listen Later Dec 16, 2024 25:31


Are Personal AI Agents the future of individual empowerment? How can the evolution of digital identity make them a reality?  Jamie Smith is the CEO and Founder of Customer Futures, a company focused on digital identity and customer-controlled personal data. He has been working at the forefront of digital transformation for nearly 15 years, helping deliver innovative solutions for some of the world's largest organizations.  Jamie has previously worked at Evernym, Ctrl-Shift, BT and Deloitte, before embarking on various recent projects, always in the same space. References: Customer Futures - Newsletter  Jamie Smith on LinkedIn Icebreaker: an open, decentralized professional networking platform Adrian Doerk: digital identity, digital wallets, and data protection (Masters of Privacy) Gam Dias: On privacy, agency, convenience, and freedom (Masters of Privacy) Turning the Web3 Tech Stack into the Post Web Stack (Jamie Burke, Outlier Ventures) Anthropic: introducing Claude 3.5 Sonnet Google unveils Project Mariner: AI agents to use the web for you (Techcrunch) Top 3 Trends in Digital Identity: What's New in Standards, Privacy, & Institutional Adoption (Privado.id) Dazza Greenwood: When AI Agents Conduct Transactions Uniform Electronic Transactions Act

Indie Artist Music Hustle with Blonde Intelligence
Get Ahead Of The Game With Faheem Smith: AI Marketing For Music Artists Has Arrived!

Indie Artist Music Hustle with Blonde Intelligence

Play Episode Listen Later Aug 3, 2024 28:29


https://youtu.be/Ezbq9h0eSSQhttps://link.chtbl.com/Blonde_IntelligenceWelcome to this week's Indie Artist Music Hustle. I am your host Ms. Roni and I always seek to give you exquisite cranial repertoire. This week we are going to speak with Artificial Intelligence Marketer and owner of Strike First Marketing, Faheem Smith. He is going to speak about his background in the music industry and the evolution of AI in marketing and how music artist can use it to their advantage. If you would like to speak with him, email him StrikeFirstMarking@gmail.comRemember that you can find the podcast on all podcasting platforms, streaming live on select social media platforms, on the Blonde Intelligence YouTube channel or on Blonde-Intelligence.com.#BlondeIntelligence AImarketingForMusicArtists #PodcastFullofJewelsSupport the Show.https://www.Blonde-Intelligence.comhttps://youtube.com/c/IndieArtistMusicHustlewithBlondeIntelligencehttps://chrt.fm/track/GF3B5B/dts.podtrac.com/redirect.mp3/feeds.myhost.com/my.mp3

Podcasts360
CON - JB - Smith AI FInal

Podcasts360

Play Episode Listen Later Mar 20, 2024 18:39


In this podcast, Jennifer Smith, RD, LD, CDCES, discusses how clinicians are integrating artificial intelligence (AI) into daily clinical practice, including diabetes screening, education, and self-management for patients, decision support for clinicians and patients, and complication prediction. She also discusses possible concerns with the use of AI and more.

EGGS - The podcast
Eggs 347: Delegate Your Way to Growth: Leverage Tech to Scale your Business with Maddy Martin

EGGS - The podcast

Play Episode Listen Later Feb 1, 2024 53:24


This weeks special guest is Maddy Martin. Maddy is the head of growth and education at Smith.ai, which provides integrated phone and web chat services for small-to-medium sized businesses including their virtual receptionist & intake service, live website chat, and Keypad cloud phone system. She has spent the last decade growing tech startups from New York to California, and has expertise in digital marketing, small business communications, lead conversion, email marketing, SEO, and event marketing. Here to talk about all that and so much more, join us in welcoming our guest, Maddy Martin. 0:00 Intro and welcome guest Maddy Martin, Head of Growth and Education at Smith AI.1:22 Maddy's background: from culinary arts to online SEO and now to Smith AI.3:33 How Maddy's experience in content creation and audience building translates to her work at Smith AI.6:08 The importance of understanding your target audience and speaking their language.8:22 What is Smith AI and how does it work? (Calls, chats, text messages, Facebook messages)11:22 How Smith AI helps businesses qualify leads and capture more sales.13:33 Using Smith AI's chatbots to gather valuable customer data and insights.15:22 How to get started with Smith AI: free trial, pricing plans, and custom solutions.18:33 Smith AI vs. traditional lead generation: focus on prequalification and nurturing leads.20:22 Can you get transcripts of the conversations with Smith AI's live staff?22:22 Integrating Smith AI with your existing phone system and recording calls.24:22 Parting shot: Maddy encourages listeners to delegate more and try Smith AI with a special discount code (EGGS100).26:22 Outro and thanks to Maddy and the audience.Our Guest:Maddy Martinhttps://smith.ai ----Credits:Hosted by Michael Smith and Ryan RoghaarProduced by Ryan RoghaarTheme music: "Perfect Day" by OPM The Carton:https://medium.com/the-carton-by-eggsFeature with Zack Chmeis of Straight Method up now! https://medium.com/the-carton-by-eggs/zack-chmeis-35dae817ac28 The Eggs Podcast Spotify playlist:bit.ly/eggstunes The Plugs:The Showeggscast.com@eggshow on twitter and instagramOn iTunes: itun.es/i6dX3pCOn Stitcher: bit.ly/eggs_on_stitcherAlso available on Google Play Music! Mike "DJ Ontic" shows and infodjontic.com@djontic on twitter Ryan Roghaarhttp://rogha.ar

Command Control Power: Apple Tech Support & Business Talk
Best Of CCP - Interview with Justin Maxwell of Smith.ai & Keypad

Command Control Power: Apple Tech Support & Business Talk

Play Episode Listen Later Oct 31, 2023 43:06


Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

apple drawn keypad justin maxwell smith ai jerry zigmont
Law Firm Autopilot
266: Getting The Most out of Microsoft 365 - Part 1

Law Firm Autopilot

Play Episode Listen Later Sep 12, 2023 38:50


Ever wondered how to squeeze out the maximum benefits from Microsoft 365 tools like Word, Excel, PowerPoint, and Outlook? With a little guidance from Ben Schorr, a Senior Level Product Manager at Microsoft, we'll help you navigate these tools easily and efficiently. Whether you're a solo attorney or part of a small law firm, there are secrets to be unlocked that can enhance your productivity and profitability. We also touch on the benefits of outsourcing services, like receptionist duties, to established experts such as Smith AI. Delving deeper, we explore the hidden features of these Microsoft 365 tools. We shed light on two fascinating assets, Autofill and Format as Table, in Excel and PowerPoint, respectively. Making your work easier and faster, we discuss how Microsoft's algorithms are built to detect patterns and how to best leverage this functionality. To top it all, we also discuss efficient task management using Outlook, including the power of the red flag to prioritize tasks, and the surprisingly beneficial Slide Sorter view in PowerPoint. In the final stretch of our discussion, we delve into features like Autofill and Format as Table in Word and Slide Sorter view in PowerPoint, we reveal how you can channel your effort most effectively. Also, discover the potential of the Microsoft mobile app with its scanning tool amongst other handy features. So, loosen up those ties and roll up your sleeves as we uncover the immense power of Microsoft 365, tailored to make your work life simpler and more efficient. In this episode, you will hear: Table of Contents & Document Navigation in Word Fluency and Habits in Using Tools Excel Tips and Tricks PowerPoint's Speaker Coach Using Flags and Drag-and-Drop in Outlook Show Notes Check out my Law Practice Assessment (it takes 5 minutes to complete, after which you'll get specific recommendations for improvement in 5 key areas of your practice) Read: The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch Get my new email course: ChatGPT for Lawyers (it's free) Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second, and it helps spread the word about the podcast. Thanks to Our Sponsors Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Overture Law Overture Law is the first private attorney network enabling them to refer matters to one another and ethically share in referral fees.  Membership is free if you're accepted. Apply for membership at Overture.law Once you're accepted, you'll start getting valuable referrals and earn fees for matters you refer out. A powerful win-win for U.S.-based solo and small firm attorneys. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.  

The Top Entrepreneurs in Money, Marketing, Business and Life
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

The Top Entrepreneurs in Money, Marketing, Business and Life

Play Episode Listen Later Aug 28, 2023 22:21


Conversations
#203 Logan Riggs Smith | AI Safety , AGI Timelines and Dangers

Conversations

Play Episode Listen Later Jun 1, 2023 74:14


feedback @ ryan@soulsearching.in EPISODE LINKS: Al Alignment Articles : https://www.alignmentforum.org/users/elriggs PODCAST INFO: Podcast website: https://anchor.fm/ryandsouza Apple Podcasts: https://apple.co/3NQhg6S Spotify: https://spoti.fi/3qJ3tWJ Amazon Music: https://amzn.to/3P66j2B Google Podcasts: https://bit.ly/3am7rQc Gaana: https://bit.ly/3ANS4v1 RSS: https://anchor.fm/s/609210d4/podcast/rss

Your Law Firm is a Business. Take it to the Next Level
094: The Top Mistakes to Avoid When Outsourcing Your First Impression with Maddy Martin

Your Law Firm is a Business. Take it to the Next Level

Play Episode Listen Later May 23, 2023 31:00


When your firm receives a call, how is it handled? Does it go to an automatic receiver, or does a receptionist answer it? What is the conversation like? Do you think your firm makes a good first impression, or do you lose more potential clients than you gain? In this episode, we have a conversation with Maddy Martin, the Senior Vice President of growth at Smith AI. Smith AI is a 24/7 customer engagement platform best known for virtual reception and outreach. Maddie is a nationwide speaker that's been recognized over the last six years for providing CLE on law firm communication and growth. Listen in as we discuss the top mistakes to avoid when outsourcing your first impression. Show Highlights: The problem with firms holding tasks too close to their chest and not delegating them The benefits of auditing your firm's call handling Why you need to answer every inbound call How to handle potential clients that are agitated or pushing back The importance of providing a pronunciation guide to your virtual receptionist Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Supporting Resources: Book A Consultation at GNGF: gngf.com/consultation  https://assets.website-files.com/5b15ca3d02dd414c89ecc3ed/63b49ffc463bd54609cb9a51_Smith-SMB-white-paper-12302022-Fortifying-Your-Frontlines.pdf ACTION STEPS: Call, text, or message your firm and see what kind of response you get. Did they follow your instructions? Did you get the first impression that you're trying to give?  Schedule to do it regularly… *** Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.

Five Star Counsel Podcast
FSC REWIND: Increasing Your Speed to Expert w/ Maddy Martin

Five Star Counsel Podcast

Play Episode Listen Later Jul 12, 2022 26:37


We're on a brief break while we gear up for Season 2 of FSC, but we still want to give you something to think about (or revisit) in the mean time, especially if you missed it the first time around. Check out our great Season 1 chat with Maddy Martin about getting your paying clients in front of the expert (you) as quickly as possible. ---- Great client service requires making the client's process as easy and efficient as possible. We should aim to minimize the time it takes for prospective clients to go from first contact to face-to-face expertise from you. Our friend Maddy Martin of Smith AI joins us to discuss the ways to increase that "speed to expert," and why it benefits both you and the client. Find Maddy on Twitter or LinkedIn. ---- FiveStarCounsel.com Get our FREE client service whitepaper! Join the Five Star Counsellors FB Group: https://www.facebook.com/groups/1575616019297055  

Profit with Law: Profitable Law Firm Growth
Replay - Repeatable and Scalable Growth Using 7 Sales Steps with Maddy Martin - 311

Profit with Law: Profitable Law Firm Growth

Play Episode Listen Later May 5, 2022 82:07


Shownotes can be found at https://www.profitwithlaw.com/311.   Your phone rings, you've spent a LOT of money to get the phone to ring, how well do you do in leading your prospect to becoming a client?   In this recorded session from our 2019 Law Firm Growth Summit®, Maddy Martin from Smith AI shares 7 Sales Steps you want to systemize to ensure you are maximizing the potential you have in the leads coming through the door (or phone, web, social, etc.) Resources mentioned:   7 Sales Step Slide Deck - https://bit.ly/7-Sales-Steps-LFGS Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/   To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.   Connect with Moshe on: Facebook - https://www.facebook.com/moshe.amsel LinkedIn - https://www.linkedin.com/in/mosheamsel/

growth sales scalable repeatable maddy martin smith ai law firm growth summit
Ask a House Cleaner
Clogged Drains - What Every Pro Cleaner Needs to Know (Smith.ai)

Ask a House Cleaner

Play Episode Listen Later Mar 14, 2022 9:01


Got a clogged drain or two? Here's what pro cleaners need to know about unclogging the drains in the homes they clean, and the metaphorical drains in their #cleaningbusiness A clogged drain is a sign that something slipped down that wasn't supposed to and got caught creating a backup of gunk. The same thing happens in your business when phone calls, messages, texts and social media inquiries about your business slip through the cracks. Times are changing and so are the ways to deal with missed messages, lost contracts, and your competitors getting the jobs that were meant for you. In this video I'll show you how to use Smith.ai to unclog your business drains and I'll show you drain twisties to unclog your bathroom drains. Soon, the real and metaphorical drains in your life will be flowing smoothly. Today's #AskaHouseCleaner sponsor is Smith.ai 24/7 Live Chat - https://svy.tips/smithai-chat  And your host today is #AngelaBrown *** CLOGGED DRAIN CHAPTERS *** 0:00 - Is your cleaning business backed up like a clogged drain? 0:12 - How to recognize the signs of a clogged drain at home or in your business 0:58 - Are customers getting the answers they need from your website? 1:22 - Are you losing business because you're missing calls or texts? 2:23 - Do you know about Smith.ai's Live Chat Service? 2:56 - Is hiring a team is better than hiring 1 person? 3:35 - Does a 24/7 live chat service work weekends and during off-hours? 4:08 - Does Smith.ai answer Facebook messages too? 4:38 - How to use Smith.ai's transcriptions to document customer needs 4:43 - How to read a Smith.ai Live Chat transcription 5:08 - How to train the Smith.ai Live Chat service through the knowledge base 5:32 - How variations of the same question can speed up customer service inquiries 6:24 - How to improve the answers given by Smith.ai's Live Chat Service 6:52 - With Smith.ai you only pay for relevant conversations 7:06 - With Smith.ai you pay for each call, not by the minute or hour 7:37 - Are you working smart, not hard? *** PROMISED LINKS AND GOOD KARMA RESOURCES *** Smith.ai 24/7 Live Chat - svy.tips/smithai-chat Stay Energized All Day Video - https://youtu.be/_EzP1eJXkI4 Drain Twisties - https://amzn.to/3i6THJE Green Gobbler Drain Uncloggers & Liquid Cleaners - https://amzn.to/3tMuObi These good karma links connect you to affiliated sites that offer products or services that relate to today's show. As an Amazon Associate, I earn from qualifying purchases. Your support pays our production costs to bring you these free daily tips. THANK YOU. *** RATE THIS SHOW ***  https://sotellus.com/r/savvy-cleaner   *** RATE THIS PODCAST ***  https://ratethispodcast.com/askahousecleaner  *** TRAINING & CLEANING CERTIFICATION*** https://savvycleaner.com/join *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown  ***FUNNY CLEANING SHIRTS – THANK YOU GIFTS FOR MAIDS*** Daily Giveaway - https://funnycleaningshirts.com  *** CONNECT WITH ANGELA ON SOCIAL MEDIA *** Facebook: https://Facebook.com/SavvyCleaner Twitter: https://Twitter.com/SavvyCleaner Instagram: https://Instagram.com/SavvyCleaner Pinterest: https://Pinterest.com/SavvyCleaner Linkedin: https://www.linkedin.com/company/SavvyCleaner TikTok: https://www.tiktok.com/@savvycleaner? *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com  *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z  *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/ *** LOOKING FOR A WAY TO GET MORE CLEANING LEADS *** https://housecleaning360.com *** SPONSORSHIPS & BRANDS ***  We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for the cleaning industry here's how to work with us -https://savvycleaner.com/brand-deals *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com SAVVY PERKS – Employee Pricing for Small Business Owners –  https://savvyperks.com  VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental  https://TurnoverCleaningTips.com  FUNNY CLEANING SHIRTS – Incentive and thank you gifts for house cleaners and maids. https://FunnyCleaningShirts.com  *** VIDEO CREDITS *** VIDEO/AUDIO EDITING: Kristin O  https://savvycleaner.com/reviews/kristin-o HOST: Angela Brown  https://savvycleaner.com/reviews/angela-brown  PRODUCER: Savvy Cleaner https://savvycleaner.com

Profit with Law: Profitable Law Firm Growth
Replay - Understanding the Value of PPC Marketing for Your Firm with Adam Arkfeld - 298

Profit with Law: Profitable Law Firm Growth

Play Episode Listen Later Mar 3, 2022 65:48


Shownotes can be found at https://www.profitwithlaw.com/298.   Marketing is often not a top priority for many lawyers or law firms. However, understanding why marketing is important is crucial for the growth of your firm. If you're searching for a marketing agency but are hesitant to invest a large sum right away, we have the perfect solution for you: pay-per-click marketing. It ensures that your investment yields value in the form of leads. From there, you just need to make sure that your intake process can take them from start to finish.  In this episode, Adam Arkfeld joins us to talk about how pay-per-click marketing works to generate leads, helping businesses grow their clientele. He also reminds us that marketing should be backed by a strong intake and follow-up process to show results.  If you want to know more about why pay-per-click marketing is important and valuable for your law firm, then this episode is for you. Resources mentioned:   This episode is sponsored by Smith.ai. Curious how you can use a receptionist service at your law firm? Download the Smith.ai free eBook: Are you Lawyering or Laboring? 7 Steps for Running a Highly Productive Law Firm with Virtual Receptionists. This episode is sponsored by Get Staffed Up. Learn more at www.getstaffedup.com/VIP   Connect with Adam: LinkedIn | Twitter | Email | 888-287-3335 Prevail Legal Marketing ParaCore Looking for a 24/7 receptionist for your law firm? Check out Smith AI! Use our code profitlaw100 to get $100 off your first purchase. Clio's 2019 Legal Trends Report  LegalEase Lawmatics Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/   To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.   Connect with Moshe on: Facebook - https://www.facebook.com/moshe.amsel LinkedIn - https://www.linkedin.com/in/mosheamsel/

Five Star Counsel Podcast
82. Email Delegation for Attorneys w/ Maddy Martin, Jess Birken, and Tyson Mutrux

Five Star Counsel Podcast

Play Episode Listen Later Feb 22, 2022 60:21


How do lawyers get started with an email-focused assistant? How do we overcome the biggest personal mental roadblocks to handing off those reins? What's stopping YOU from doing this today?   This week's episode is a little different than normal - it's episode two in our three-episode series on outsourcing email. I took part in a panel discussion hosted by our friend Maddy Martin at Smith AI, focused on how to integrate a virtual email assistant. I'm joined by attorneys Jess Birken and Tyson Mutrux.   Our discussion gets to the heart of the unique challenges attorneys face with regards to email and communication in general. It's tough to let go of that control, but as we discuss in last week's episode, the benefits are tremendous.   Our panel discusses how to ensure consistency with an assistant, how to find, train, and get started with your assistant, and even how to address confidentiality and security issues.   I'm a fan of everyone involved here, and I think our discussion is very worthy of your time. Let's get to it. Find Maddy on Twitter or LinkedIn. Find Jess on Twitter @JessBirken or at https://hackyourpractice.lawyer Find Tyson on Twitter at https://twitter.com/lawyertyson or LinkedIn at https://www.linkedin.com/in/tysonmutrux ----- FiveStarCounsel.com Get our FREE client service whitepaper! Join the Five Star Counsellors FB Group: https://www.facebook.com/groups/1575616019297055 Here's a link for you to get 20% off your first year of using TextExpander! - https://fivestarcounsel.com/textexpander

Kenny Soto's Digital Marketing Podcast
Interview with Maddy Martin of Smith.AI - Growing a B2B Company The Right Way - Episode #66

Kenny Soto's Digital Marketing Podcast

Play Episode Listen Later Dec 6, 2021 57:50


“You should be speaking truth and focusing on honesty in marketing…” Maddy Martin is the VP of Marketing for Smith.ai, which provides 24/7 communication & intake services for businesses, by phone, website chat, text, and Facebook Messenger. She has spent the last decade growing tech startups from New York to California, and has expertise in digital marketing, small business communications, lead conversion, email marketing, SEO & content marketing, social media, co-marketing, and event marketing. Questions I asked her included: Why do email open rates no longer matter (Hint: iOS 15)? What's the best way to use branding guidelines? Do leads/prospective customers really read e-books? What is the ultimate goal for any B2B company? What is a “leaky” lead funnel? How do you “plug it”? What role do chatbots play in a business's SEO strategy? Connect with Maddy via: Email - maddy@smith.ai LinkedIn - https://www.linkedin.com/in/madelainemartin/ Twitter - https://twitter.com/madelainemartin/ And here's a FREE and wonderful eBook from the Smith.ai team, How to Use Virtual Receptionists for Small Business Growth - https://assets-global.website-files.com/5b15d605b7c459fc409872b5/6189368976b9b9c71fb04012_Smith-SMB-white-paper-11052021.pdf --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/kennysoto/message

Money Savage
Improving Lead Capture with Maddy Martin

Money Savage

Play Episode Listen Later Aug 21, 2021 20:25


LifeBlood BRAND: We talked about how technology is helping free up time without sacrificing personalization, how to qualify prospective clients when they call and find your company online, and why now is the time to start delegating with Maddy Martin, digital marketing expert and Head of Growth and Education at Smith AI.  Listen to learn how to leverage technology to effectively intake prospective clients!   For the Difference Making Tip, scan ahead to 18:27! You can learn more about Maddy at Smith.ai, Facebook, Twitter, Instagram and LinkedIn. You can learn more about the show at MoneyAlignmentAcademy.com, Twitter, LinkedIn, Instagram and Facebook or contact George at Contact@GeorgeGrombacher.com.

Profit with Law: Profitable Law Firm Growth
Understanding the Value of PPC Marketing for Your Firm with Adam Arkfeld - 238

Profit with Law: Profitable Law Firm Growth

Play Episode Listen Later Aug 19, 2021 65:46


Shownotes can be found at https://www.profitwithlaw.com/238.   Marketing is often not a top priority for many lawyers or law firms. However, understanding why marketing is important is crucial for the growth of your firm. If you're searching for a marketing agency but are hesitant to invest a large sum right away, we have the perfect solution for you: pay-per-click marketing. It ensures that your investment yields value in the form of leads. From there, you just need to make sure that your intake process can take them from start to finish.  In this episode, Adam Arkfeld joins us to talk about how pay-per-click marketing works to generate leads, helping businesses grow their clientele. He also reminds us that marketing should be backed by a strong intake and follow-up process to show results.  If you want to know more about why pay-per-click marketing is important and valuable for your law firm, then this episode is for you. Resources mentioned:   This episode is sponsored by Smith.ai. Curious how you can use a receptionist service at your law firm? Download the Smith.ai free eBook: Are you Lawyering or Laboring? 7 Steps for Running a Highly Productive Law Firm with Virtual Receptionists. This episode is sponsored by Get Staffed Up. Learn more at www.getstaffedup.com/VIP   Connect with Adam: LinkedIn | Twitter | Email | 888-287-3335 Prevail Legal Marketing ParaCore Looking for a 24/7 receptionist for your law firm? Check out Smith AI! Use our code profitlaw100 to get $100 off your first purchase. Clio's 2019 Legal Trends Report  LegalEase Lawmatics Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/   To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.   Connect with Moshe on: Facebook - https://www.facebook.com/moshe.amsel LinkedIn - https://www.linkedin.com/in/mosheamsel/

Profit with Law: Profitable Law Firm Growth
Grow Your Law Firm Using Task Management for Teams with David Zumpano - 221

Profit with Law: Profitable Law Firm Growth

Play Episode Listen Later Jun 17, 2021 76:04


Shownotes can be found at https://www.profitwithlaw.com/221.   Seeing the legal industry as a business can be pretty daunting. You're not taught business in law school, much less practice task management for teams. You may realize that you don't particularly enjoy doing the entrepreneurial parts of growing your firm, and it's okay to admit that. Fortunately, there are people who can help you. Your time is valuable; spend it doing what you do best and what you love. Set up systems and models that will help streamline your business. Along the way, you'll also need the discipline and commitment to grow.  In this episode, David Zumpano joins us to share the importance of systems and processes as you deliver your services. We discuss the mindset that you need as you show people what you can offer. Dave also highlights the importance of community and strength-based task management for teams. If you're looking for tips on growing and running your law firm successfully, then this episode is for you. Resources mentioned:   This episode is sponsored by Smith AI. Curious how you can use a receptionist service at your law firm? Download the Smith AI free eBook: Are you Lawyering or Laboring? 7 Steps for Running a Highly Productive Law Firm with Virtual Receptionists. This episode is sponsored by Get Staffed Up. Start growing your team with virtual assistants that cost a fraction of in-office staffers. Learn more at profitwithlaw.com/getstaffedup   Join Profit with Law in a book club for lawyers where you can read business books, discuss them with others and more at The Reader's Nook.  Connect with David: LinkedIn | Ask Dave! | (315) 793-3622 Lawyers With Purpose: Website | Email Learn about key sources of revenue and how to maximize and track them alongside expenses with the help of Revenue Focuser, the top-downloaded tool from Lawyers With Purpose. The E-Myth Revisited by Michael Gerber Profit First: Transform Your Business from a Cash‑Eating Monster by Mike Michalowicz Traction: Get A Grip On Your Business by Gino Wickman Lawyaw Rally.io Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/   To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.   Connect with Moshe on: Facebook - https://www.facebook.com/moshe.amsel LinkedIn - https://www.linkedin.com/in/mosheamsel/

Sour & SaaS
Sour & SaaS - Season 4 Episode 4 - with VP of Marketing at Smith.ai, Maddy Martin

Sour & SaaS

Play Episode Listen Later Jun 10, 2021 32:33


It's time to break down real SaaS marketing problems - with a sour twist. Garrett Mehrguth interviews marketing leaders from around the world while they're challenged to get their words out - puckering with sour candy/food they consume throughout their conversation. Guest: VP of Marketing at Smith.ai, Maddy Martin!

Profit with Law: Profitable Law Firm Growth
Replay - Lawyers Are Leaving Money On the Table - Lots Of It - 213

Profit with Law: Profitable Law Firm Growth

Play Episode Listen Later Jun 8, 2021 23:40


Shownotes can be found at https://www.profitwithlaw.com/213.   Sometimes, you find out about an idea that makes so much sense and yet seems so far out of reach from what you know to be normal that you have to think “It can't be that simple”.   Today, Moshe reveals why the biggest asset a lawyer has - their knowledge - can be the impetus of a scalable business that is no longer tied to the amount of effort expended. Imagine the possibility! You don't want to miss this episode, it is the beginning of a revolution. Resources mentioned:   Unlock the Hidden Revenue Stream - One Day Summit - https://www.profitwithlaw.com/hiddenrevenue This episode is sponsored by Smith AI. Curious how you can use a receptionist service at your law firm? Download the Smith AI free eBook: Are you Lawyering or Laboring? 7 Steps for Running a Highly Productive Law Firm with Virtual Receptionists.   This episode is sponsored by Get Staffed Up. Start growing your team with virtual assistants that cost a fraction of in-office staffers. Learn more at profitwithlaw.com/getstaffedup   Book a free coaching session and learn more about our 90-Day Law Firm Turnaround Group Coaching Program. Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/   To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.   Connect with Moshe on: Facebook - https://www.facebook.com/moshe.amsel LinkedIn - https://www.linkedin.com/in/mosheamsel/

Profit with Law: Profitable Law Firm Growth
Master Your Business Development Plan with Steve Fretzin - 212

Profit with Law: Profitable Law Firm Growth

Play Episode Listen Later Jun 3, 2021 64:17


Shownotes can be found at https://www.profitwithlaw.com/212.   Sales. What is your first reaction when you hear that word? For many law firm owners, it has the impression of aggressive selling and pitch meetings. However, we need to understand that law firms are a business, and sales is a key part of growth. It’s more than just selling; the sales process or business development is about building trust and relationships. In this episode, Steve Fretzin joins us to discuss the value of having a business development plan in growing your firm. We talk about the importance of identifying your niche and target clientele. Steve also shares that people’s decisions are driven by different motivators. If we want to serve our clients well, we need to understand them down to these motivations. We need to know how to ask the right questions. If you want to gain a deeper understanding of the importance of having a business development plan, then this episode is for you. Resources mentioned:   This episode is sponsored by Smith AI. Curious how you can use a receptionist service at your law firm? Download the Smith AI free eBook: Are you Lawyering or Laboring? 7 Steps for Running a Highly Productive Law Firm with Virtual Receptionists.   This episode is sponsored by Get Staffed Up. Start growing your team with virtual assistants that cost a fraction of in-office staffers. Learn more at profitwithlaw.com/getstaffedup   Book a free coaching session and learn more about our 90-Day Law Firm Turnaround Group Coaching Program. Connect with Steve: Website | LinkedIn | Twitter | YouTube | Email Be THAT Lawyer with Steve Fretzin Be THAT Lawyer Episode with Ken Levinson on building a niche law practice Sales-Free Selling by Steve Fretzin The Attorney's Networking Handbook by Steve Fretzin The Ambitious Attorney by Steve Fretzin Living Forward: A Proven Plan to Stop Drifting and Get the Life You Want by Michael Hyatt and Daniel Harkavy Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/   To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.   Connect with Moshe on: Facebook - https://www.facebook.com/moshe.amsel LinkedIn - https://www.linkedin.com/in/mosheamsel/

Profit with Law: Profitable Law Firm Growth
Appreciating the Growing Pains in Your Journey to Success - 211

Profit with Law: Profitable Law Firm Growth

Play Episode Listen Later Jun 2, 2021 31:18


Shownotes can be found at https://www.profitwithlaw.com/211.   As law firm owners, when we have challenges, it is easy to feel like the deck is stacked against you and nothing is going your way. When the truth is that the challenge you’re facing is actually making you the future firm owner you are trying to be.   Join Moshe Amsel on this solo episode as he makes the case for why challenges are good and simply growing pains in your journey to law firm success. Resources mentioned:   This episode is sponsored by Smith AI. Curious how you can use a receptionist service at your law firm? Download the Smith AI free eBook: Are you Lawyering or Laboring? 7 Steps for Running a Highly Productive Law Firm with Virtual Receptionists. This episode is sponsored by Get Staffed Up. Start growing your team with virtual assistants that cost a fraction of in-office staffers. Learn more at profitwithlaw.com/getstaffedup. Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/   To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.   Connect with Moshe on: Facebook - https://www.facebook.com/moshe.amsel LinkedIn - https://www.linkedin.com/in/mosheamsel/

Marketing Technology Podcast by Marketing Guys
Funnel marketing in practice - Maddy Martin, VP of Marketing @ Smith.ai

Marketing Technology Podcast by Marketing Guys

Play Episode Listen Later May 27, 2021 40:02


In this episode, Elias has a chat with Maddy Martin, the VP of Marketing at Smith.ai. Smith professionally answers business calls, chats, texts, and social messages. She has an extensive background in marketing and shares valuable insights: Learning when starting a marketing department from scratch What is funnel marketing? How to measure funnel conversions properly How to guide leads from Top to Bottom of Funnel Selecting the right social media tooling Using reviews and review websites in your marketing Using chat for your website LinkedIn Maddy Martin: https://www.linkedin.com/in/madelainemartin/  Website Smith.ai: https://smith.ai/  The mentioned code for $100 off the first month of service at Smith.ai for our listeners is MARKETINGGUYS and that can be applied to the virtual receptionist and live website chat services.  The Marketing Technology Podcast is brought to you by Marketing Guys, the #1 Martech agency in Europe. If you want to be on this podcast or would like to know more about Marketing Technology, visit our website at marketingguys.com or contact Elias Crum at e.crum@marketingguys.nl

Partnered 2020, The Partner Programs Podcast
How to create value with your partners for both Marketing and Partnerships KPIs w/ Maddy, VP of Marketing at Smith.ai

Partnered 2020, The Partner Programs Podcast

Play Episode Listen Later Apr 21, 2021 39:05


In this Episode, we speak to Maddy Martin, VP of Marketing (and partnerships) for Smith.ai, and one of her more active agency partners Matt Burke, CEO of Zillametrics. Our goal was to unpack their partnership to determine what makes it so successful for both parties. How to find and enable thought leader agencies to create content with you to attract both users and other agencies. Aligning on target audience overlap, the content and mutual value. Supporting clients who come through those collaborations. Holding each side accountable throughout. And for Maddy - building the repeatable process around this solid example of Partner Enablement. “What resonates the most is when somebody has done the due diligence enough to understand the type of clients we're working with and the type of solutions that are going to benefit us.” - Matt Burke How to attract thought leader agency partners. How to enable them to create help-desk quality case studies for your blog. The strategy for taking the client testimonial > matching that to an agency facilitator > and enabling the agency to showcase it on your blog as well as theirs. How Maddy helped speed up the case study creation by making introductions. How Matt would want to start and progress a new partnership. Maddy’s routine for finding and reaching out to agencies to get a calendar event. Matt’s advice to any tech teams to ensure a successful partnership. Maddy’s survey suggestion to uncover new partnership opportunities. Sections: [00:03:38] - Intros [00:06:16] - Overview of the outcome of their partnership [00:11:04] - Whatenabled Matt to be productive [00:14:20] - Maddy’s SOPs and advice [00:23:30] - How Matt likes to vet partnerships [00:33:24] - How to approach Matt’s agency persona [00:35:29] - Final advice from Maddy Resources: Here’s the article Matt created for Smith.ai Sendoso.com - The leading sending platform. Partnerstack.com - Partner tracking and payouts. Sharework.co - A free account mapping solution.

Five Star Counsel Podcast
36. Increasing Your Speed to Expert w/ Maddy Martin

Five Star Counsel Podcast

Play Episode Listen Later Apr 20, 2021 26:37


Great client service requires making the client's process as easy and efficient as possible. We should aim to minimize the time it takes for prospective clients to go from first contact to face-to-face expertise from you. Our friend Maddy Martin of Smith AI joins us to discuss the ways to increase that "speed to expert," and why it benefits both you and the client. Find Maddy on Twitter or LinkedIn. FiveStarCounsel.com Get our FREE client service whitepaper! Join the Five Star Counsellors FB Group: https://www.facebook.com/groups/1575616019297055  

Partnered 2020, The Partner Programs Podcast
Aligning with Agency Partners for Co-Marketing Success w/ Maddy Martin @ Smith.ai

Partnered 2020, The Partner Programs Podcast

Play Episode Listen Later Dec 9, 2020 26:30


This is a clip from an hour strategy session we recorded with Maddy Martin on How Smith.ai uses and converts revenue from free partner accounts. This clip focuses on the strategy of aligning with agencies to co-market successfully. For the full class and course on PARTNER ENABLEMENT strategy, including the assets mentioned, head to: learn.partnerprograms.io Summary: Nothing will make your partners understand and take the time to learn your product inside and out as relying on your tool for their own business. This class is all about partner enablement by giving the partners the client experience first hand. You need your partner to act as if they are dependent on your product to grow their business. How best to achieve that mentality then to first onboard them into the product as if they are a paying customer. *Note: If your tool simply cannot be given to new partners, or used by partners, then do anything you can to get them to use the tool for their clients. A great example of this is our clients Recart and Tapcart who partner with ecommerce marketing agencies, but implementation requires shopify, and of course agencies sites are not shopify sites… so their strategy is to give the agency an account to use for free for one of their clients in order to work together in the implementation to ramp learning faster and enable them to sell. Takeaways: Why it’s important to treat partners as paying clients. Why making them a free user on your software is necessary to speed enablement. Partner communication and usage playbook from Smith. Continually build their experience out as a playbook for using your software they can then hand clients. If you have a use case directory (templates, workflows, playbooks…), then use what they do with the software as an example in that directory for mutual demand-gen and CRO for your site. How to prove the ROI of free software + co-marketing and gain buyin of that process from your CRO/CEO. The process of converting a co-marketing relationship into a referral or co-selling “partner.” Links: https://smith.ai/blog/how-to-track-smith-ai-live-chat-in-google-ads-google-analytics https://docs.smith.ai/article/k0xk4nl2f7-how-to-integrate-smith-ai-chat-with-google-analytics-google-ads-using-google-tag-manager

Five Star Counsel Podcast
2. Qualifying Clients & Simplifying Communication w/ Maddy Martin of Smith AI

Five Star Counsel Podcast

Play Episode Listen Later Nov 28, 2020 31:27


Service, as a concept, takes many forms; some obvious, some less so. We were so happy to have Maddy Martin of Smith AI on the show to share the best service-driven tactics she's seen from her time in the legal marketing world. We cover, among many other things: 1) How and why to qualify your potential clients (hint: it'll save both sides a lot of time and money). 2) The benefit of clearing that fancy legalese out of your communications with clients. 3) How to outsource the work that is devouring your time. You don't have to (and shouldn't) do it all alone! Find Maddy on Twitter or LinkedIn. FiveStarCounsel.com Get our FREE client service whitepaper!

Profit with Law: Profitable Law Firm Growth
Repeatable and Scalable Growth Using 7 Sales Steps with Maddy Martin - 142

Profit with Law: Profitable Law Firm Growth

Play Episode Listen Later Oct 15, 2020 82:04


Shownotes can be found at https://www.profitwithlaw.com/142.   Your phone rings, you’ve spent a LOT of money to get the phone to ring, how well do you do in leading your prospect to becoming a client?   In this recorded session from our 2019 Law Firm Growth Summit®, Maddy Martin from Smith AI shares 7 Sales Steps you want to systemize to ensure you are maximizing the potential you have in the leads coming through the door (or phone, web, social, etc.) Resources mentioned:   Get Your FREE VIP Pass to our 2021 Law Firm Growth Summit® by joining the Law Firm Growth Incubator today. https://www.profitwithlaw.com/unbelievable Smith.ai use code PROFITLAW100 to get 14 days up to 20 calls or chats, CRM Integration, AI Chatbot with White Glove setup and $100 off your first month 7 Sales Step Slide Deck - https://bit.ly/7-Sales-Steps-LFGS Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/   To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.   Connect with Moshe on: Facebook - https://www.facebook.com/moshe.amsel LinkedIn - https://www.linkedin.com/in/mosheamsel/

Integrate & Ignite Podcast
Episode 321: Taking a High-Tough and White Glove Approach to Responsive Customer Service Through Marketing Strategies with Maddy Martin of Smith.ai

Integrate & Ignite Podcast

Play Episode Listen Later Jul 10, 2020 24:48


“If you say you’re innovative and then force everyone to call your 1-800 number, then you’re not doing what you say you can do.” Maddy Martin is the head of growth and education at Smith.ai, which provides integrated phone and web chat services for solo and small businesses, including their virtual receptionist and intake service, live website chat, and Keypad cloud phone system. She has spent the last decade growing tech startups from New York to California and has expertise in digital marketing, small business communications, lead conversion, email marketing, SEO, and event marketing. Listen & Learn: How to boost your ROI with proactive follow-through. What customers expect from a brand’s responsiveness. The pros and cons of chat, text, and emails. How to get your marketing automation, texting, chatting, Facebook messenger, and opt-in game dialed in to effectively respond to your customers. How to develop a system of responsiveness. TO LEARN MORE ABOUT SMITH.AI, CLICK HERE. TO FIND MADDY MARTIN ON LINKEDIN, CLICK HERE.      

Velocity Work
#39: Top-notch Customer Service + Cutting Edge Technology with Maddy Martin, Head of Growth and Education at Smith.ai

Velocity Work

Play Episode Listen Later May 4, 2020 58:35


How can potential clients know how awesome you are, if you don't pick up the phone? Well, they can't. This week, Melissa and Maddy Martin show how embracing a virtual receptionist can save you time, give you important data, and also get you more clients! Sign up for our Results Masterclass here: velocitywork.com/results Listen to Episode 38 with Ernie Svenson, and sign up for his Virtual Bootcamp here! Get to know Maddy and Smith.ai Check out the 2019 Clio Report. If you are interested in getting started with Smith.ai, you can use the code VELOCITY100 for $100 off your first month. If you mention the code SMITHCOVID19 during signup, you can increase the discount to $140 (value of one month of service for calls and for chats), plus free "white-glove setup" of the 24/7 chatbot. Visit the website, email hello@smith.ai, or call 650-727-6484 for more!

UNSW Centre for Ideas
Robert Elliott Smith: AI and the bias of machines

UNSW Centre for Ideas

Play Episode Listen Later Apr 22, 2020 56:37


How do we stop the internet making bigots of us all? We live in a world increasingly ruled by technology, finding comfort in the idea that this technology is free of prejudice; only its users are fallible. But don't be so sure, warns author and scholar Robert Elliott Smith. In his book, Rage Inside the Machine: The Prejudice of Algorithms, and How to Stop the Internet Making Bigots of Us All, the 30-year veteran in artificial intelligence challenges the long-held assumption that technology is amoral and apolitical. Join Robert Elliott Smith as he shines a light on how we're increasingly being constrained by algorithms – being forced to adapt to technology rather than adapting technology to suit us. Presenting a compelling account of how we got here, Smith treads a fine line between indignation at what can happen and recognition of the scale of technological achievements. As an eminent computer scientist and machine learning pioneer, Smith reveals how new thinking and research can help us keep our sanity and our humanity. Chaired by Katharine Kemp, senior lecturer at the Faculty of Law, UNSW Sydney.

EGGS - The podcast
Eggs 152: Maddy Martin - Head of Growth and Education at Smith.ai

EGGS - The podcast

Play Episode Listen Later Apr 16, 2020 53:19


This weeks special guest is Maddy Martin. Maddy is the head of growth and education at Smith.ai, which provides integrated phone and web chat services for small-to-medium sized businesses including their virtual receptionist & intake service, live website chat, and Keypad cloud phone system. She has spent the last decade growing tech startups from New York to California, and has expertise in digital marketing, small business communications, lead conversion, email marketing, SEO, and event marketing. Here to talk about all that and so much more, join us in welcoming our guest, Maddy Martin.  Our Guest:Maddy Martinhttps://smith.ai/Credits:Hosted by Michael Smith and Ryan RoghaarProduced by Michael SmithTheme music: "Perfect Day" by OPMThe Carton:https://medium.com/the-carton-by-eggsFeature with Zack Chmeis of Straight Method up now! https://medium.com/the-carton-by-eggs/zack-chmeis-35dae817ac28The Eggs Podcast Spotify playlist:bit.ly/eggstunesThe Plugs:The Showeggscast.com@eggshow on twitter and instagramOn iTunes: itun.es/i6dX3pCOn Stitcher: bit.ly/eggs_on_stitcherAlso available on Google Play Music!Mike "DJ Ontic" shows and infodjontic.com@djontic on twitterRyan Roghaarhttp://ryanroghaar.com

Law Firm Autopilot
080: Smith.ai Virtual Receptionist's services are top-notch and low-cost

Law Firm Autopilot

Play Episode Listen Later Jan 7, 2020 35:29


In this episode I talk with Maddy Martin of Smith.ai about why their services are especially beneficial to solo and small firm lawyers. For many attorneys affordability is the primary motivation for signing up. (i.e. plans start at $70/month). But the more you research Smith.ai the more reasons you’ll discover for giving it a try. For example, they can make outbound calls for you— everything from routine appointment reminders to bill payment calls when your invoices have gone unpaid. Click here to sign up for Smith.ai (and use the code ‘ERNIE100’ to get $100 off your first month of a paid plan) They also offer a free AI Chatbot for 24/7 responsiveness on your website. Ernie uses them and appreciates their superior service, and you will too. … Want to take your practice to the next level? Check out my upcoming Small Firm Bootcamp event - a transformational 2-day conference exclusively for solo and small firm attorneys. And please note that special “early bird” pricing is in effect. Finally, if you’ve enjoyed this podcast you’ll probably appreciate my Co-Pilot coaching program…which is designed to help you to harness the power of modern technology so you can start working less, earning more, and enjoying more time off.   *** EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com 

Legal Talk Network - Law News and Legal Topics
Lawyerist Podcast : #254: Setting Goals for Next Year, with Stephanie Everett

Legal Talk Network - Law News and Legal Topics

Play Episode Listen Later Dec 12, 2019 40:51


While we're not big fans of easily broken resolutions, the end of the year is a great time to reflect on the past year for yourself and your business and set goals for next year. Stephanie Everett explains how she helps Lawyerist Lab members set personal and business goals and follow through to meet them. If today's podcast resonates with you and you haven't read The Small Firm Roadmap yet, get the first chapter right now for free! Mentioned in this episode: The Small Firm Scorecard Thanks to Smith AI, Alert Communications, ROSS Intelligence, and SaneBox for sponsoring this episode!

law legal lawyers attorney next year setting goals legalindustry sanebox legaltalk lawyerist stephanie everett smith ai ross intelligence small firm roadmap alert communications lawyerist lab
Lawyerist Podcast
#254: Setting Goals for Next Year, with Stephanie Everett

Lawyerist Podcast

Play Episode Listen Later Dec 12, 2019 40:51


While we’re not big fans of easily broken resolutions, the end of the year is a great time to reflect on the past year for yourself and your business and set goals for next year. Stephanie Everett explains how she helps Lawyerist Lab members set personal and business goals and follow through to meet them. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Mentioned in this episode: The Small Firm Scorecard Thanks to Smith AI, Alert Communications, ROSS Intelligence, and SaneBox for sponsoring this episode!

School for Startups Radio
Gourmet Food and Smith.ai

School for Startups Radio

Play Episode Listen Later Sep 18, 2019


September 18, 2019 Gourmet Food David Hirschkop, Smith.ai Maddy Martin and Ceteras Gene Goldman

LAWsome
How Lawyers Leverage Their Law Firms Intake & Referrals

LAWsome

Play Episode Listen Later Jul 30, 2019 59:23


We talk about what sets a world-class intake department apart from the forgettable crowd, and then we chat with Maddy Martin from Smith AI about intake, marketing, referrals and law firm growth. NEWS - http://bit.ly/2JzBuCE  GUEST -  (Promo code; LAWSOME50) ©2019 Consultwebs

CompTIA EmTechCast
How AI is Creating a Brighter Tomorrow

CompTIA EmTechCast

Play Episode Listen Later Apr 2, 2019


We trust that our alarm clocks will go off at the right time, but we don’t trust cars to turn right for us — but why? In this episode of the EmTech Cast, host Jim Hamilton talks with Maddy Martin of smith.ai about automation and trust, and how proper applications of artificial intelligence can free up time in our lives. “It’s clearing it off my brain and letting the technology do what it needs to do, and trusting that it will come back when I programmed it to,” Martin said.  Listen for ways AI can create jobs instead of taking them away, how we can program automation to limit the variability of results and even translate languages in real time. Stay tuned to hear her answer to the question everyone wants answered: “What are some of the biggest opportunities to make money on AI?” Subscribe to the EmTech Cast to hear all the newest episodes, and learn more about Smith AI at https://smith.ai.

LawNext
Episode 25: Using AI to Enhance Virtual Receptionists, with Smith.ai

LawNext

Play Episode Listen Later Jan 14, 2019 47:42


What do you get if you combine a virtual receptionist service with artificial intelligence? Spoiler alert: The answer is not robots answering the phone. Rather, the folks at Smith.ai say the combination results in a superior receptionist service for both live calls and website chat. By incorporating AI, they say, their service continually gets smarter as it comes to know your practice and your clients. On this episode of LawNext, we speak with Smith.ai’s Justin Maxwell, cofounder and chief design officer, and Maddy Martin, head of growth and education. Among the topics discuss are the features that distinguish Smith.ai from its competitors, the types of law practices that are a good fit for a service such as this, and key questions a lawyer should ask when selecting a virtual receptionist service. Justin Maxwell, cofounder and chief design officer. Before founding Smith.ai, Maxwell was a design lead in Google’s Android group. He has designed products and led teams for Google, Apple, Mint (Intuit), Sony, and a number of startups. Maddy Martin, head of growth and education. Martin has held roles in marketing, content management and audience development at a number of Silicon Valley technology companies. Most recently, she was general manager, content and community, and director of marketing at YourMechanic.com.   Special discount code: During the episode, Martin announced a special discount code that entitles you to $50 off your first month of live receptionist services (phone or web chat). The code is lawnext50. Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com.

Solo Practice University® Guest Lectures
The Virtue of Virtual Receptionists – Guest Lecture with Maddy Martin from Smith.ai

Solo Practice University® Guest Lectures

Play Episode Listen Later Nov 8, 2018


Listen and learn about what potential clients and current clients are really looking for when they reach out to a lawyer for the first and every time thereafter. If you don't know what they want you can be losing business you never even knew you were losing; losing clients you never realized were vulnerable to leaving. I promise it is 43 minutes very well spent.Written by Susan Cartier Liebel

In Re
Increasing Productivity for Small Firms and Solo Practices

In Re

Play Episode Listen Later Oct 31, 2018 48:19


In this episode, I talk with Maddy Martin from Smith AI about seven tips to increase productivity in your small firm or solo practice.Receive a $50 discount when you sign up for Smith.ai Virtual Receptionists with code IICLE50 and a $20 discount on their Keypad cloud phone system with code IICLE20. Visit https://smith.ai to learn more. This podcast is mixed and recorded by IICLE. SFX: "Windy Transition" by pcruzn Music: Fearless First Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Evolve the Law Podcast - A Catalyst For Legal Innovation
Justin Maxwell co-founder Smith.ai - Episode 115

Evolve the Law Podcast - A Catalyst For Legal Innovation

Play Episode Listen Later Jul 6, 2018 22:21


Justin Maxwell co-founder and Chief Design Officer of Smith.ai and Ian discuss how VR receptionists are changing the game for small and & solo legal practitioners. In this episode, Justin and host Ian Connett (@QuantumJurist) talk about the Smith.ai call routing and intake service and how Smith.ai is changing the game for small and & solo legal practitioners.   For the latest topics, trends and tech in the legal industry, subscribe to the Evolve the Law Podcast: A Catalyst for Legal Innovation. Listen as legal experts and leaders share insights about the legal industry. For more information, questions, or suggestions about our podcast feel free to email us at evolve@abovethelaw.com   Links and Resources from this Episode For additional information go to www.evolvelawnow.com/show https://Smith.ai https://www.linkedin.com/in/justinmaxwell   Show Notes What is the Smith.ai VR receptionist and how does it help attorneys with all aspects of the client intake process? How can Smith.ai  “adapt” to your existing clients? How “traditional” answering services operated using scripts and why most people still want a human to greet them How your firm can double its productivity Increasing professionalism to convert customers Playing the role of the “polite bad guy.”  Dealing with needy or disqualified clients the right way. Helping “people who still fax” How Smith.ai provides critical insights into who is calling your firm Justin’s breakdown on making UX vs. business decisions   Review and Subscribe If you like what you hear please leave a review by clicking here   Subscribe to the podcast on your favorite player to get the latest episodes. Subscribe with Apple Podcasts Follow on Spotify Subscribe with Stitcher

The Sales Podcast
Appear Bigger Than You Are With Smith AI

The Sales Podcast

Play Episode Listen Later Jan 1, 1970 45:07


http://www.thesaleswhisperer.com/blog/topic/podcast http://MakeEverySale.com * Smith is an expert like a blacksmith * Live and AI receptionist and website chat for the SMB space * AI for chat on your site * US-based English and Spanish instant translation for chat * Playbooks allow workflows/sequences that can ask language preference * Consumers want instant answers and responsiveness * Maddy and I don't like AI bots to act like humans so admit that your bot is not human * You and your prospects want to be efficient with their time * Refer your visitors to great resources to build good will * It's inefficient for you to have a skilled expert answering your phones * Their AI helps their receptionists know how to respond * Your playbook will build over time so stick with it * Just get started. You'll get a report after each call/chat. * Responsive vs Perfection * Cloud phone pad * Track marketing campaigns * Text from the system * Whitelist numbers * Overflow, i.e. answer if I don't pick up * Test them with their free trial * Secret shop them! * Calculate your own time value * Ignorance is not bliss * Month-to-Month * Choose-your-own-adventure * Make outbound calls to confirm appointments * Spam calls are blocked automatically for free * Calls can be blocked and/or routed * They'll be responding to text messages as well Get all of the show notes for every episode of The Sales Podcast ( https://www.thesaleswhisperer.com/podcasts/ ) with Wes Schaeffer, The Sales Whisperer® ( https://www.thesaleswhisperer.com/ ). Use these resources to grow your sales: * Sell More This Month ( https://www.thesaleswhisperer.com/30-day-sales-growth ) * Hire Better Salespeople ( https://talentgenius.simplybook.me/v2/ ) * Hire The Best Keynote Speaker ( https://www.wesschaeffer.com/ ) * Find Your Best CRM ( https://info.thesaleswhisperer.com/best-crm-quiz ) * Join the Free Facebook Group ( https://www.facebook.com/groups/theimplementors/ ) Check out early episodes of The Sales Podcast: * Episodes 1 to 10 ( https://www.thesaleswhisperer.com/blog/sales-podcast-episodes-one-to-ten ). * Episodes 11 to 20 ( https://www.thesaleswhisperer.com/blog/the-sales-podcast-episodes-11-20 ). * Episodes 21 to 30 ( https://www.thesaleswhisperer.com/blog/sales-podcast-episodes-21-30 ). * Episodes 31 to 40 ( https://www.thesaleswhisperer.com/blog/sales-podcast-episodes-31-40 ). * Episodes 41 to 50 ( https://www.thesaleswhisperer.com/blog/sales-podcast-episodes-41-50 ). Support this podcast at — https://redcircle.com/the-sales-podcast/exclusive-content Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy