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Jim Burns is a dynamic leader and community builder based in the Upstate of South Carolina. With roots just outside Pittsburgh, Pennsylvania, Jim has become synonymous with development, community outreach, and economic growth in his adopted hometown. As the Chief Operating Officer for Hartness Development and founder of C LLC, specializing in strategy and execution excellence, Jim combines an entrepreneurial spirit with a deep commitment to purposeful leadership. He is known for championing personal growth, emotional intelligence, and the power of building strong, resilient teams—values that he credits to his “three Fs”: family, friends, and faith. Jim is also a former Greenville County Council member and an active participant in a wide range of local initiatives, leaving a lasting positive impact on his community. Takeaways Growth is Essential: Both personally and professionally, continual growth is key. Jim emphasizes that in business and life, “if you're not growing, you're dying”—intentional, measurable growth should be every leader's focus. Self-Awareness Drives Leadership: Knowing your strengths and weaknesses enables you to build teams that complement your skill set, rather than trying to be everything to everyone. Surrounding yourself with strong, capable people is critical for organizational success. Emotional Intelligence in Action: Leading with emotional intelligence—especially self-regulation and empathy—allows leaders to handle challenges with composure and make better decisions, setting an example for their teams. Sound Bytes “You want your companies to grow, you want personal growth, you want the organizations that you're a part of to grow—whether philanthropic or community or whatever.” “If you're not growing, you're dying... Plan for it. Be intentional about your growth.” “As a leader, what can I control? I can control what I think, what I say, and what I do. I can't control anybody else.” Connect & Discover Jim: LinkedIn: @jim-burns Instagram: @hartnessliving
Tamara Jackson is the founder of Beaconship, a company dedicated to shaping the future of leadership through character-driven impact in boardrooms and communities. A self-described serial entrepreneur and faith-driven leader, Tamara draws on her extensive corporate background and personal journey to ignite purpose and character in others. With a deep passion for guiding leaders through times of transition, she specializes in developing high-character, high-purpose teams and helping the next generation live—and lead—with urgency and authenticity. Tamara is especially committed to facilitating the Great Wealth Transfer, ensuring that wisdom and opportunity are intentionally passed to future leaders. Takeaways: Character is the foundation of lasting and impactful leadership. Tamara stresses that strong character, more than titles or accolades, distinguishes great leaders and ensures their longevity. Emotional intelligence (EQ) is more important than IQ in today's work environment. Modern leaders must focus on building authentic relationships, listening deeply, and self-reflecting to successfully guide diverse teams. Purpose-driven teams outperform performance-driven teams in the long run. By focusing on individual motivations and connecting with people on a deeper level, leaders inspire loyalty and higher achievement. Sound Bites: “People over paper. When you lean into relationships and purpose, that's when you truly ignite performance.” “This next generation wants receipts—not just fancy speeches, but transparency, vulnerability, and real connection.” “As a leader, being willing to hit replay—reflecting on your own actions and words—is the secret to building stronger, more connected teams.” Connect & Discover Tamara: Website: beaconship.co Website: leadreviver.pro Instagram: @thebeaconship Facebook: @thebeaconship LinkedIn: @coachtam Podcast: The Beacon Show with Tamara Jackson
Dr. Haley Perlus is an Olympic athlete, renowned performance psychologist, and sought-after coach to C-suite executives, elite athletes, and high achievers across industries. Known as “the performance whisperer,” she blends years of competitive sports experience with cutting-edge mindset mastery techniques, helping individuals and organizations unlock their peak energy, achieve exceptional productivity, and embrace pressure as a powerful tool for growth. Dr. Perlus is a dynamic speaker, bestselling author, and soon-to-be podcast co-host, whose unwavering commitment to caring for others shines through every aspect of her work. Key Takeaways: Optimal energy flow is about managing your energy—not just your time—so you can show up and perform at your best, both mentally and physically. Productive energy doesn't always mean feeling positive; uncomfortable emotions like pressure, fear, or frustration can fuel high performance when channeled constructively. Preparation is the “whole ticket” to unlocking productive energy and flow, enabling you to perform smoothly under pressure and lead by example in any environment. Sound Bites: “The only way to really manage our time is to better manage our energy.” “Pressure isn't the enemy—it's the invitation to show up, take responsibility, and lead.” “Productive thinking isn't always positive. Sometimes, things just simply suck—and that can still move us forward.” Connect & Discover Dr Haley: Instagram: @drhaleyperlus Linkedin: @dr-haley-perlus-33ab2219 YouTube: @drhaleyperlus Book: Personal Podium: How to Use Your Mind to Maximize Your Potential In Sport and Life
Scott Galloway is a serial entrepreneur, NYU Stern professor, and best-selling author known for his candid takes on business, masculinity, and modern leadership. Raised by a single immigrant mother, Scott Galloway built and sold companies worth hundreds of millions and has dedicated his career to unpacking the realities of success and manhood in today's society. His latest book, "Notes on Being a Man," challenges conventional wisdom while offering a blueprint for personal growth, fatherhood, and meaningful dialogue about what it means to be a man. Key Takeaways: The crisis of masculinity today isn't just about men feeling lost—it's reflected in statistics surrounding addiction, homelessness, suicide, and economic viability. Empathy and honest conversations are needed to help young men find purpose and direction. Social isolation and lack of social capital are major issues facing young men, fueled by screen-addiction and technology that keeps them disengaged from real relationships and experiences. True parental impact comes from presence—whatScott Galloway calls "garbage time"—consistent, non-scripted moments where children feel valued and loved. Hard conversations and genuine involvement from male role models are essential for building resilient, confident adults. Sound Bites: "If you walk into a morgue and there's five people who've died by suicide, four of them are men." "Young men age 20 to 30 are now spending less time outside than prison inmates." "Garbage time, having the tough conversations and always ensuring that every day they know... that's the thing, it's most important to me in my life is seeing them and talking to them." Connect & Discover Scott: Book: Notes on Being a Man Instagram: @profgalloway LinkedIn: @profgalloway YouTube: TheProfGShow
In this new episode, Niels Brabandt, international leadership expert and founder of NB Networks, examines one of the most overlooked but decisive factors in modern business leadership: standing up for values. Across industries, executives frequently speak about values, ethics, and integrity—yet real-world decisions often tell a very different story. Triggered by a recent, highly controversial event involving the German Association for Family Businesses and its decision to engage with a secured far-right extremist organisation, Niels Brabandt analyses why value-based leadership collapses when conviction is missing. Drawing from historical and contemporary examples—including supply-chain failures, compliance breakdowns, and corporate ethics scandals—this episode reveals how organisations drift into reputational crises when leaders choose convenience over principles. This episode answers the questions every decision maker must confront: Why acting without values is impossible, and what actually determines a leader's ethical compass. How organisations lose credibility when leaders rely on "pseudo-reasons" instead of transparent justifications. Why engaging with extremist actors poses profound operational, cultural, and democratic risks. How mission, vision, and values must be implemented to build a culture that consistently lives its principles. What authentic leadership looks like—and why employees quickly identify and disengage from inauthentic behaviour. How value-driven leadership strengthens trust, retention, organisational resilience, and long-term business performance. Grounded in practical leadership experience and supported by evidence from real corporate cases, Niels Brabandt outlines a clear roadmap for leaders who aim to build organisations that are credible, resilient, and trustworthy. Keywords: Niels Brabandt, leadership, value-based leadership, business ethics, organisational culture, sustainable leadership, decision-making, corporate governance, authenticity in leadership, compliance, ethical leadership, organisational trust, executive responsibility, leadership development, business decision makers, NB Networks, standing up for values, mission vision values, leadership integrity, organisational behaviour.
JoAnne Bass is a trailblazing leader and the 19th Chief Master Sergeant of the United States Air Force, celebrated for her 31-year military career and transformational impact on service members, veterans, and families. As the daughter of an Army soldier, JoAnne's lifelong passion for national defense guided her journey from enlisted recruit to the highest enlisted rank in the Air Force, making history as the first woman to hold this prestigious position. Now retired and thriving in her “payback tour,” JoAnne serves as a strategic advisor, nonprofit ambassador, and advocate for veteran empowerment, family, and personal well-being—all while continuing to inspire others with her relentless commitment to servant leadership and building a free, prosperous nation for future generations. Takeaways: Military Service & Community: Only 1% of Americans serve in the military, but JoAnne emphasizes that support and understanding must come from the entire country to maintain national security, recruit future talent, and honor those who serve. Leadership as a Journey: Effective leadership isn't a single moment—it's a series of “reps and sets” built over decades, marked by learning from every experience and empowering others to reach their full potential. Self-care & Harmonizing Life: JoAnne learned over her career that genuine self-care is essential for leaders, and harmonizing rather than balancing work and family paves the way for meaningful relationships and sustainable success. Sound Bytes: “Only 1% of our nation serves. ... Yet we are a free and prosperous nation because of that 1%.” “Leadership is absolutely a journey... Every assignment that I had, every duty title, every team I worked with—it was all a setup for the next chapter.” “Self-care is not selfish. If I take care of myself, I can be a better mother, wife, leader, airman, and community partner.” Connect & Discover Jo: LinkedIn: @jo-bass Instagram: @thejoannebass
Jacqueline Newman is one of New York City's top divorce attorneys, renowned for her fierce advocacy, strategic clarity, and ability to guide high-net-worth individuals and power couples through difficult transitions with dignity and class. A sought-after speaker and author of "The 12 Secrets to Protecting Your Wealth, Health, and Happiness," Jacqueline combines sharp legal insight with genuine compassion, helping clients navigate the emotional and financial complexities of divorce. With a background influenced by her psychotherapist parents and decades of experience, she's redefined how divorces can be handled—championing communication, emotional intelligence, and smarter strategies for stronger outcomes. Takeaways: Divorce is about strategy, not emotion. Emotional intelligence—like self-awareness, empathy, and communication—plays a critical role in navigating both relationships and their endings. Communication breakdown is the number one reason for divorce. Failed expectations and outgrowing each other follow closely, with affairs often being a symptom rather than the root cause. Wealth complicates divorces due to liquidity and valuation challenges, but prenups can actually strengthen relationships by forcing transparent, difficult conversations about money and expectations. Sound Bites: "You could be as smart as a whip, but if you cannot communicate effectively with my clients in a way they can relate, it's not going to matter how intelligent you are." "Affairs are one of the big ones—it is so hurtful, but courts are just not interested unless there's money spent. It's a hard pill for many people to swallow." "Prenuptial agreements aren't just practical—they can actually be romantic, because they force couples to learn how to have difficult conversations and communicate honestly about money." Connect & Discover Jacqueline: LinkedIn: @jacqueline-lipson-newman-8425366 Book: New Rules of Divorce: Twelve Secrets to Protecting Your Wealth, Health, and Happiness X: @nycdivorce_atty Website: berkbot.com
UGA Game Day Special Release David Pollack is a celebrated former college and NFL football player, twice named SEC Player of the Year and a multi-time All-American. Renowned for his relentless drive and leadership both on and off the field, David has become an inspiration through his faith, perseverance, and commitment to excellence. Beyond his impressive athletic accomplishments, David is a devoted husband, father, and man of God, dedicated to helping others ignite their potential through speaking, writing, and coaching. His unique “50, 40, 10” philosophy and personal story of overcoming adversity are at the heart of his message, motivating audiences to embrace standards, work ethic, and purpose in every aspect of life. Key Takeaways Perseverance Through Adversity: David's story embodies resilience—whether overcoming a career-ending injury or being fired from ESPN, he consistently demonstrates that setbacks are opportunities for growth and deeper trust in God. Leadership Is Influence: David believes everyone is a leader if they influence even one person, highlighting that leadership starts with caring for others and setting a standard by example. The Importance of Standards Over Feelings: David's “50, 40, 10” concept emphasizes that showing up, having direction, and pushing through discomfort are what separate the truly committed from the rest in sports, business, and life. Sound Bites “You can outdo 50% of the people in this world by showing up more, showing up with a good attitude, showing up ready to rock and roll.” “When we come to faith, we don't automatically know how to share our testimony, but everyone can invite someone in, and the most important witness is how we live our lives.” “Don't worry about how you feel every day, because your feelings change every day...that doesn't change who you are and what you bring to the table every single time.” Connect & Discover David: Instagram: @davidpollack47 X: @davidpollack47 Website: davidpollack.com Podcast: See Ball Get Ball with David Pollack
UGA Game Day Special Release Quincy Carter is a University of Georgia football icon, former Dallas Cowboys starting quarterback, and a model of resilience and redemption. Hailing from humble beginnings in Chicago and Atlanta, Quincy excelled as a multi-sport athlete, being drafted by the Chicago Cubs out of high school before shining at UGA and making NFL history as a trailblazing African American quarterback. His journey, however, has been marked by both triumphant highs and challenging setbacks—including battles with addiction and the struggle to rebuild his life. Today, Quincy is an inspiring speaker and mentor, openly sharing his story in hopes of helping young athletes and anyone facing adversity find purpose, faith, and a path to a brighter future. Key Takeaways: Overcoming Adversity: Quincy's story is a powerful example of overcoming personal and professional setbacks, including addiction, through faith, accountability, and support. Breaking Barriers: As one of the few African American quarterbacks to start for both UGA and the Dallas Cowboys, Quincy set a precedent and opened doors for future generations in sports. Redemption and Purpose: Quincy's second act is all about giving back—he is deeply committed to mentoring youth, advocating for drug-free communities, and spreading a message of hope and resilience. Sound Bites: “Getting that phone call at graduation practice was pretty cool...to get that call from the Cubs, my hometown team, it was a dream come true.” “I started smoking weed, Mick. And it's a habit that I formed...eventually, it caught up to me. What's done in the dark eventually comes to light, and it bit me in my butt.” “God gave me grace. He gave me a second chance, man. And I'm just thankful now to be able to tell my story and help someone else.” Connect & Discover Quincy: Instagram: @quincylavoncarter LinkedIn: @quincylcarter Website: quincycarter17.com Website: thequincycarterfoundation.com
Making It Happen: Lessons from Matt Price's Kitchen and Career Matt Price, known to millions as Mr. Make It Happen, is a celebrated chef, content creator, and entrepreneur whose viral cooking videos have redefined home cooking for a new generation. From humble beginnings in Richmond, Virginia, Matt climbed the corporate ladder at Capital One, but his lifelong passion for food led him to trade a thriving sales career for building a culinary and media brand. Through YouTube, Instagram, and his renowned DC restaurant, Fraiche, Matt inspires audiences to get creative in the kitchen while staying true to their roots. His signature style—blending authentic recipes, accessible teaching, and steady innovation—has made him a trusted voice for foodies and home cooks everywhere. Takeaways: Consistency and authenticity are key to building a successful brand in content creation—Matt's journey from corporate sales to viral chef proves that mastery and staying true to your voice triumphs over trendy attempts to go viral. Leveraging today's low barriers to entry, anyone can start building impactful video content with just a smartphone, but real success comes from intentionality, persistence, and a willingness to learn from failure. In both business and creativity, doubling down on your strengths and surrounding yourself with the right team is far more effective than trying to do it all—hire for your weaknesses, focus on your unique gifts, and always be ready to pivot. Sound Bytes: "If you're going to do it, start now, because the barrier for entry today is as low as it's ever been. All you need is an iPhone." "I'd rather have one or two people that say, 'it wasn't for me,' but the rest absolutely love it and rave about it, than everyone just think it was cool." "I just take the time to really learn it. You can't really teach something you're not proficient at." Connect & Discover Matt: Instagram: @_mrmakeithappen_ Website: mrmakeithappen.com YouTube: @MrMakeItHappen X: @MrMake1tHappen Restuarant: Fraiche Cookbook: Meet Me in the Kitchen
Janice Bryant Howroyd is a pioneering entrepreneur, global business leader, and fierce advocate for equity. As the founder and CEO of the ActOne Group, she became the first African American woman to own and operate a billion-dollar business, transforming a $900 loan into a multibillion-dollar global workforce solutions company operating in over 47 countries. An innovator in staffing and technology, Janice credits her family and humble beginnings in Tarboro, North Carolina, for shaping her values of resilience, ethical entrepreneurship, and the power of culture. Her personal mantra—never compromise who you are personally to become who you wish to be professionally—has inspired countless entrepreneurs and leaders worldwide. Takeaways: Authenticity Drives Success: Janice emphasizes the importance of staying true to oneself, advocating that you should never compromise personal values for professional aspirations. Culture is Foundational: According to Janice, company culture isn't just a branding exercise—it's woven into every action, relationship, and decision, impacting both business results and personal fulfillment. Service and Purpose Matter Most: Real success, in Janice's view, is measured not by wealth but by the impact on family, community, and integrity—the worthy realization of a worthy ideal. Sound Bites: “Together we win” isn't just a Bryant family theme; it became a cornerstone of her billion-dollar business. Her FEET philosophy (Freedom to innovate, Excellence in delivery, Everyone and everything matters, Time to understand) is the actionable framework driving her company's growth and culture. Success is less about financial achievement and more about aligning with a higher purpose and uplifting those around you. Connect & Discover Janice: Podcast: Ask JBH Instagram: @jbryanthowroyd LinkedIn: @janicebryanthowroyd Book: Acting Up: Winning in Business and Life Using Down-Home Wisdom Facebook: @JaniceBryantHowroyd
What if the most powerful thing you did as a leader was to stop talking? Stephanie Chung—trailblazing aviation executive and author of Ally Leadership—joins us to show how silence, better questions, and intentional design turn diversity into decisions people own.We start with the hard truth: diverse teams win, but only when every voice is heard. Stephanie shares how she navigated a male-dominated industry and distilled what works into the EARN system: establish psychological safety, assure alignment, rally the troops with a compelling vision, and navigate the narrows when turbulence hits. We get specific about meeting design—who speaks, who gets cut off, and what to do in the micro-moments when someone says, “I see it differently.” You'll learn how to prep quiet voices before they walk into the room, use silence as a thinking tool, and move from leader-led solutions to team-generated plans that build real ownership.We also tackle the generational shift reshaping work. Younger teammates aren't anti-work; they're anti-waste. Stephanie challenges us to prioritize outcomes over optics, encourage healthy debate, and treat “Why do we do it this way?” as a design question, not a threat. The conversation stretches into sales leadership and customer value: teach your team how the business makes money, understand your customer's economics, and stop discounting—start unlocking value. Along the way, practical tactics like cross-department “walk a mile,” Amazon-style six-page memos, and three alignment questions make inclusion tangible and repeatable.
Discover the profound difference between mere authority and genuine influence with Courtney 'Coco' Rogers as she dismantles 'crumb culture' and advocates for a leadership transformation that's authentic, empathetic, and revolutionary." Episode Summary In this episode of Perpetual mOetion, leadership strategist Courtney "Coco" Rogers joins Dr. mOe Anderson to explore the power of authenticity and emotional intelligence in reshaping workplace culture. Through captivating stories and a groundbreaking CARE framework, listeners will uncover the keys to building trust, engagement, and genuine connections that inspire positive change and personal growth. Memorable Quotes Coco "Crumb culture is when we're fed the bare minimum and conditioned to accept it, but there's a whole pie out there waiting." "Clarity, Authenticity, Recognition, and Empathy—this CARE framework is how we take care of our people and transform leadership." "We're humans, not resources. Let's lean into the people part of leadership and let robots do the robot work." Key Discussion Points The transformative distinction between authority and influence, and how vulnerability can redefine leadership. The concept of 'crumb culture' in workplaces, where superficial perks overshadow meaningful engagement. Coco's CARE framework—Clarity, Authenticity, Recognition, and Empathy—as a cornerstone for creating a supportive and trustworthy work environment. The importance of recognizing employees as individuals and fostering genuine human connections to build trust and loyalty. Chapter Breakdown 0:00:02 - Leadership Insights 0:10:31 - Creating a Culture of Empowerment 0:17:32 - Cultivating Leadership Excellence Through CARE 0:26:32 - Building Trust Through Genuine Leadership 0:36:39 - Inspiring Care for Humanity Join us as we embrace a new era of leadership that values genuine connections and prioritizes the well-being of people over processes. This episode promises to leave you inspired to lead with clarity, authenticity, recognition, and empathy. Learn more about Coco Rogers and the CARE framework on her website (https://www.coroconsulting.co/) Would you like to be a guest on this podcast? Join Podmatch and get access to this show and 1000's of other podcast hosts seeking guests to interview. Use this link to join our community. https://www.joinpodmatch.com/perpetualmoetionwdrmoeanderson Learn more about Dr. mOe's services and books on her website at www.drmOeAnderson.com. Follow her on social media! @drmOeanderson Elevate your public speaking skills with 1x1 or online Public Speaking Coaching (https://drmoeanderson.com/coaching/) Feature your business on this award-winning podcast or book Dr. mOe for a speaking engagement! Contact her today! info@drmoeanderson.com Please support this indie, woman-owned, small business providing free educational and inspirational content. Use one of these secure, fee-free ways to support the production and distribution of this award-winning show: 1. Buy Me a Coffee: https://buymeacoffee.com/drmoeandu 2. CashApp: $drmoeanderson 3. Venmo: @drmoeanderson
Michelle "Mace" Curran is a former Thunderbird fighter pilot, author, keynote speaker, and entrepreneur dedicated to empowering others to rise above self-doubt and tackle imposter syndrome head-on. Having flown elite missions and taken on leadership roles within some of the Air Force's most demanding teams, Michelle now leverages her experience to inspire audiences across the country. Through her transition from high-performing military aviator to entrepreneur and thought leader, she's passionate about helping others find their own “because,” lead with trust, and push through fear to leave a real legacy. Michelle's story is one of courage, resilience, and authentic leadership—on and off the runway. Takeaways: Imposter syndrome is universal—even experienced leaders deal with it, and the first step to overcoming it is simply acknowledging it and talking about it openly. Building a high-performing team starts with trust and psychological safety, not just traditional authority—leaders who model vulnerability and accountability foster the strongest cultures. Facing your fears and making progress doesn't require massive leaps; start taking “small, bold choices” to move toward your goals and let your confidence grow one step at a time. Sound Bites: "The number of experienced leaders who come up after my keynotes and say, 'I feel imposter syndrome every single day'—it's more common than you think." "Trust isn't just a military thing; it's the foundation of every high-performing team. When errors aren't hidden, they're learned from immediately." "Naming your inner critic gives you power over it—it's about recognizing when that voice shows up…and choosing not to listen." Connect & Discover Michelle: Instagram: @mace_curran LinkedIn: @macecurran Facebook: @macecurran/ Website: https://macecurran.com/ Book: The Flipside: How to Invert Your Perspective and Turn Fear Into Your Superpower https://macecurran.com/flipside/
When leadership in yachting defaults to pressure, hierarchy, and “that's how it's always been,” what does it look like to lead with presence instead of fear? In this episode of UNCENSORED, host Marién Sarriera sits down with Captain Liam — one of the industry's most forward-thinking captains — to have a real, unfiltered conversation about crew culture, leadership, psychological safety, and the human realities of life at sea. With 20+ years at sea and a strong global presence across social media — including his leadership content and Captain's Chat on Yachting International Radio — Captain Liam breaks down the habits, cultural rules, boundaries, and planning strategies that keep crew thriving and returning season after season.
In this powerful conversation, Roger Quinlan, SVP of Sales at Coherent, explores how AI is reshaping leadership, from decision-making to designing decision systems. He champions emotional intelligence, radical transparency, and a culture of curiosity as essential traits for future-ready leaders. Roger emphasizes that AI should elevate human potential, not replace it, and that leaders must bridge machine precision with human depth. He shares actionable insights on reskilling, personalized growth, and redefining productivity through value creation. With wisdom, clarity, and drawing on his decades of leadership experience, Roger urges leaders to embrace ambiguity, empower teams, and stay relentlessly curious. This episode is a masterclass in leading with empathy, adaptability, and purpose in the age of AI.
Crystal and Dedrick Polite are visionary real estate entrepreneurs, TV personalities, and founders of Be Polite Properties. As stars of A&E's “5050 Flip,” they've built a multi-million-dollar real estate empire rooted in faith, family, and an unwavering commitment to generational wealth. Raised in backgrounds shaped by generational poverty, the Polites turned intentionality, resilience, and service into their guiding principles, paving a legacy that goes beyond building doors to opening them for others. Their journey inspires countless aspiring investors through mentorship, coaching, and a powerful message of lifting as they rise. Takeaways: Intentionality fuels success: Crystal and Dedrick attribute their achievements to going into every partnership and opportunity with purpose and clarity—from their first “business meeting” date to scaling their real estate ventures. Mentorship matters: Their path was forged not by luck, but by investing in themselves, seeking out guidance, and ultimately becoming mentors to others. They stress that those who pay for mentorship are the ones who truly commit and succeed. Legacy is impact: Building wealth isn't just about accumulating properties; for the Polites, true legacy is measured by how many doors they open for others—dedicating themselves to empowering the next generation and uplifting their community. Sound Bites: “You make a living by what you get. You make a life by what you give.” —Crystal Polite “People who pay, pay attention.” —Crystal Polite “Start how you want to finish… and that's exactly what we did on that first date.” —Dedrick Polite Connect & Discover The Polites: Instagram: @dedricpolite @mrsbepolite YouTube: @bepolite Website: politewealthportal.com
In this episode of Resilience Unraveled, host Russell welcomes guest Sanjiv Patel, a transformation expert and first-generation immigrant from Kenya, to discuss his journey and insights. Sanjiv shares his experiences in banking, financial services, and his transformative MBA journey that led him to his current focus on helping organisations and individuals achieve clarity, authenticity, and purpose. They explore the CAP method and the importance of resilience, especially during business challenges. Sanjiv also discusses his personal resilience journey, which includes overcoming severe COVID-19. The conversation delves into the role of authenticity in leadership, the impact of MBA programs, the current challenges organisations face, and the importance of human connections in an increasingly AI-driven world.00:00 Introduction and Guest Welcome01:49 Sanjiv's Background and Early Career02:27 The Start of the Resilience Journey03:50 Challenges in the Telecom Venture07:13 Ethical Dilemmas and Business Integrity13:53 Lessons Learned and Reflections15:50 The Value of an MBA17:35 Reevaluating MBA Practices for Modern Needs18:19 Bridging Academia and Industry19:25 The Importance of Evidence-Based Decision Making20:25 Introducing the Three Rs Model: Reflect, Reframe, Reset24:58 Leadership Heals: A New Model for Authentic Leadership26:22 Challenges in Modern Leadership and AI29:39 The Debate on Authenticity in Leadership36:06 Final Thoughts and Contact InformationYou can contact us at info@qedod.comResources can be found online or link to our website https://resilienceunravelled.com
Roy Wood Jr. is a trailblazing comedian, writer, and broadcaster whose journey spans from FAMU to Birmingham, to the national stage on The Daily Show. Rooted in southern culture and steeped in the realities of Black America, Roy's comedy mixes sharp insight with raw authenticity, making audiences laugh—and think—with every performance. He's the author of "The Man of Many Fathers," a deeply personal book exploring the values and mentorships that shaped his life after the loss of his own dad at 16. Both on stage and in print, Roy uses humor as his tool to challenge, inform, and uplift, leaving a lasting legacy for his son and his audience. Takeaways: Legacy with Purpose: Roy sees comedy not just as entertainment but as a way to affirm Black experiences and open eyes to hard truths—his mission is to inform, confirm, and bridge communities. Improvise and Adapt: Roy's career started by necessity—he created his own internship at Hot 105.7 to fit his schedule and circumstances, teaching himself the craft of radio and standup by learning from real-life experiences and mentors. The Power of Storytelling: His ability to blend humor with pain and depth, especially in his specials and book, showcases how storytelling can invite audiences into reflection, empathy, and growth. Sound Bytes: "I do what I do in an effort to...confirm to our people, to Black people, that they aren't crazy in what they're seeing and what they're feeling..." "I got my first internship–I need an internship. I believe your morning show could use some hard news in the morning...Van said, bring Starbucks Frappuccinos and a dozen Krispy Kremes every day, and I'll see you at 5:15 sharp." "Pain is a tool. Sorrow can also be woven into this fabric of what you're presenting...the written word will always have worth." Connect & Discover Roy: Instagram: @roywoodjr Website: roywoodjr.com X: @roywoodjr TikTok: @roywoodjr Facebook: @roywoodjr Show: Have I Got News For You Book: The Man of Many Fathers
Half of corporate change initiatives fail. Not because your people resist—but because your leadership model does.In this powerhouse conversation, Bernadette Boas sits down with Dr. Mary Lippitt, founder of Enterprise Management and author of Leader Sheep: Saving the Herd, to expose why “command and control” leadership is killing transformation—and what actually drives sustainable change.After four decades leading transformations across industries, Dr. Lippitt reveals the five critical components that make change stick—and why most leaders get them wrong. You'll discover:Why announcing the vision and delegating the rest guarantees failure.How to turn resistance into real progress (and why “change” feels bad but “progress” feels empowering).The hidden ingredient missing from every leadership competency framework.The four monthly team questions that build trust, creativity, and commitment.If your organization is stuck in change fatigue, this episode will rewrite how you lead.Chapters / Timestamps: 00:00 – Why 50% of Change Initiatives Fail 02:00 – Meet Dr. Mary Lippitt and the Origin of Leader Sheep 04:30 – Why the “Command and Control” Era Is Over 07:00 – How to Turn Resistance into Progress 09:00 – The 5 Components That Make Change Stick 10:00 – Vision: Crafting Change People Believe In 11:00 – Competencies: Building the Skills for Change 12:00 – Incentives: The Secret to Motivation and Buy-In 14:00 – Resources and Action Planning: Leading with Clarity 18:00 – Why “On-Time and On-Budget” Doesn't Equal Success 20:00 – The Generational Shift in Leadership Expectations 22:00 – How to Engage Passive or Silent Team Members 25:00 – The Power of Pilots and Peer Advocacy 27:00 – Four Monthly Questions That Build Trust and Innovation 29:00 – Respect as the Foundation of Modern Leadership 31:00 – The One Habit Every Leader Should Start TodayConnect with Dr. Mary Lippitt: enterprisemgt.comWhether you're an HR executive, change leader, or CEO, this episode is your roadmap to turning failed initiatives into thriving transformation.
Andrew Zimmern is an Emmy-winning TV host, James Beard Award–winning chef, and one of the most influential food personalities in the world. Renowned for his adventurous spirit and groundbreaking show “Bizarre Foods,” Andrew has dedicated his life to exploring global cultures through their cuisines. Beyond being a culinary trailblazer, he is a passionate advocate for food as a connector and healer, working to address hunger and sustainability both locally and globally. Andrew's curiosity, honesty, and genuine drive to make the world a better (and tastier) place set him apart, whether he's sharing a meal with reindeer herders in Lapland or with friends at home. Takeaways: Food as a Universal Language: Andrew believes food has the power to heal, connect, and break down barriers – sharing a meal brings out the shared humanity between people regardless of background. Purpose-Driven Passion: Despite monumental success, Andrew's “because” is rooted in giving back, making amends, and never ceasing to be curious about the world—a relentless pursuit to make a difference through storytelling and action. Eating for the Future: Through his new “Blue Food Cookbook,” Andrew advocates for sustainable, ocean-derived foods, arguing that diversifying and responsibly sourcing our diets is paramount to solving global issues from hunger to climate change. Sound Bites: “If we diversify our diets, we can save this planet. We can save families.” (Andrew Zimmern) “Co-regulating with human beings before operationalizing with them is the most crucial thing that you can do.” (Andrew Zimmern) “We are universally humanized by that experience... sharing food is a neutral ground over which we can communicate with each other, and it has immense value.” (Andrew Zimmern) Connect & Discover Andrew: Website: andrewzimmern.com Instagram: @chefaz Facebook: @AndrewZimmern YouTube: @andrewzimmerndotcom Book: The Blue Food Cookbook
Jefferson Fisher is a renowned trial attorney, bestselling author, and communication expert dedicated to helping people navigate difficult conversations with empathy and impact. As the author of "The Next Conversation: Argue Less, Talk More," Jefferson blends his legal expertise with practical insights on effective communication, emotional intelligence, and leadership. With a passion for leaving a legacy for his children and empowering others to connect rather than compete, Jefferson's approach is grounded in authenticity, the power of words, and mastering moments of high stakes with grace. His teachings resonate across boardrooms and family rooms alike, making him a trusted voice for leaders seeking real-world strategies for better conversations. Takeaways Winning an argument shouldn't be the goal—meaningful connection and understanding are far more powerful outcomes. Effective communication isn't just about the words you choose, but also about timing, tone, and emotional regulation. Leaders can transform relationships and culture by mastering control over themselves, the moment, and the pace of conversation. Sound Bites “Let your breath be the first word that you say.” “Have something to learn, not something to prove.” “When you control the pace, you are the one that has the power in the conversation.” Connect & Discover Jefferson: Instagram: @jefferson_fisher Facebook: @justaskjefferson LinkedIn: @jeffersonfisher TikTok: @justaskjefferson X: @jefferson_fishr Podcast: @TheJeffersonFisherPodcast Website: jeffersonfisher.com Book: The Next Conversation: Argue Less, Talk More
In this episode of UNSCRIPTED, Sarah Nicastro sits down with Erin Coupe, former Wall Street executive turned leadership expert, to explore why modern leadership demands greater self-reflection and how to achieve it without burning out. Erin shares powerful insights on transforming routines into meaningful rituals, building authentic leadership practices, and creating sustainable success without sacrificing personal wellbeing. Whether you're a high-achieving executive feeling stretched thin or a leader seeking to cultivate a more conscious approach to success, this conversation offers practical wisdom on balancing achievement with fulfillment in today's demanding business landscape.
Jon Bassford underscores the vital role of curiosity in today's rapidly evolving business landscape. He emphasizes that operational curiosity—an ongoing willingness to evaluate and refine workflows—is key to thriving amid challenges like AI integration, remote teams, and shifting workplace expectations. Rather than chasing complexity, Jon advocates for organizational tools and processes that prioritize simplicity, seamless integration, and measurable efficiency, drawing inspiration from agile tech startup methodologies that champion constant iteration and improvement. His focus extends to building teams defined by a problem-solving mindset. For Jon, the ideal team member does not settle for I don't know, but actively researches, experiments, and communicates solutions—even when the recommended answer involves seeking outside expertise. Transparent communication, ownership, and a culture of collective problem-solving are central to sustaining participatory, resilient organizations that can adapt and flourish through change. To put these powerful principles into action and foster curiosity-driven transformation within your own organization, visit his website. Discover actionable resources, insights, and opportunities to reimagine your team's operations, cultivate a participatory culture, and lead with curiosity at the core. For the accessible version of the podcast, go to our Ziotag gallery.We're happy you're here! Like the pod?Support the podcast and receive discounts from our sponsors: https://yourbrandamplified.codeadx.me/Leave a rating and review on your favorite platformFollow @yourbrandamplified on the socialsTalk to my digital avatar Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Kevin O'Leary, famously known as "Mr. Wonderful," is an entrepreneur, investor, and TV personality who has made his mark through no-nonsense business wisdom. From his early days on Dragon's Den to his current success with Shark Tank and ventures like WonderCare and O'Leary Fine Wines, Kevin has continuously challenged conventional thinking and emphasized the value of discipline, results, and accountability. His leadership philosophy is rooted in telling hard truths, setting measurable goals, and inspiring both seasoned and aspiring entrepreneurs to compete and thrive—making him a true blueprint for business success. Takeaways: Results Matter Most: Kevin believes that business is binary—you're either making money or losing it. Success is measured by tangible outcomes, not good intentions. Discipline Over Desire: Ambition is common, but only those who embrace discipline and the founder's mindset will survive the ups and downs of entrepreneurship. Embrace Risk, Avoid Consultants: Real business growth comes from decision-makers who bear risk, not consultants who offer advice without consequence. Kevin advocates partnering with those who are willing to be paid on results—not just opinions. Sound Bites: “All those people that told me I couldn't do it, fuck you. That's how I feel about it.” “You're not trying to win friends in business. You're trying to have people respect you. And the way they respect you is you deliver results.” “Consultants all go to hell. I mean, I feel so sorry for them.” Connect & Discover Kevin: LinkedIn: @/kevinolearytv X: @kevinolearytv Website: kevinoleary.com Instagram: @kevinolearytv Facebook: @kevinolearytv
Chris Voss is a renowned former FBI hostage negotiator, celebrated as one of the most effective negotiators in modern history. With decades of experience working high-stakes cases—including terrorist and organized crime task forces—Chris brings unmatched expertise in conflict resolution, empathy, and leadership. He is the author of the bestselling book Never Split The Difference, which has become required reading for leaders and professionals worldwide. Today, Chris continues to impact lives as a teacher, speaker, and entrepreneur, building communities around trust, collaboration, and a passion for making a difference. Takeaways: Ordinary People, Extraordinary Results: Chris believes that anyone, no matter their background or skillset, can achieve remarkable things if they're willing to work hard and surround themselves with good people. Empathy as a Superpower: True leadership and negotiation are rooted in emotional intelligence and empathy—understanding and appreciating others builds trust and drives collaboration. Kindness Multiplies Success: For assertive leaders, being both respectful and kind enhances influence and long-term relationships, creating greater positive impact than sheer assertiveness alone. Sound Bites: "I do think of myself as just like this regular guy... but everybody's capable of being extraordinary if they're just willing." "The more deposits I make in a karma bank, the more fun my life is." "Negotiation for leaders isn't just about salary—it's about appreciating effort, time, and building trust for the future." Connect & Discover Chris: Instagram: @thefbinegotiator Facebook: @ChrisVossNegotiation LinkedIn: @christophervoss Book: Never Split the Difference
Ugo Mozie is an acclaimed fashion designer, entrepreneur, and creative visionary who began his remarkable journey by co-founding his first fashion brand, Aston Mozie, at just 18 years old. Originally from Nigeria, Ugo moved to New York at 17 and quickly became a driving force in the fashion industry, working with icons such as Stevie Wonder, Beyoncé, and Diana Ross. His influence extends beyond design, as he's dedicated to elevating African culture and heritage through his forthcoming luxury lifestyle brand, 11:16. Ugo is passionate about empowering others to express their individuality, believing that style is about personal perspective and authenticity. Takeaways: Personal Perspective Is Power: Ugo emphasizes that your unique story and point of view are your strongest assets in fashion and creativity, setting you apart in a crowded industry. Culture as Storytelling: Through his upcoming brand 11:16, Ugo is reinventing the narrative around African luxury and using fashion as a platform to educate and inspire the world about authentic African culture. Build the Right Team: Success doesn't happen alone—Ugo highlights the importance of surrounding yourself with a team that supports your vision, pushes you higher, and keeps you grounded. Sound Bites: “My gift has allowed me the ability to help people unlock their inner dreams... when people feel good about themselves, they do good things.” “We were the artists that really just created without any boundaries... We don't put limits to the possibilities.” “When people buy a piece of our garment, they're buying a piece of culture, a piece of history, a story that hasn't really been told on this kind of forefront before.” Connect & Discover Ugo: Instagram: @ugomozie LinkedIn: @ugomozie X: @ugomozie Threads: @ugomozie Website: elevensixteenlabs.com
Tim Gunn is a renowned style mentor, educator, and television personality, celebrated for his signature blend of compassionate critique and unwavering authenticity. With over three decades of teaching at Parsons School of Design and global acclaim on "Project Runway," Tim has transformed the fashion industry with his commitment to empathy, fairness, and personal style. Known for his iconic mantra “Make it work,” Tim inspires millions by encouraging individuals to find their truth in a fast-changing world and to lead with kindness—even in the most cutthroat environments. Whether mentoring next-generation designers or sharing wisdom with audiences, Tim Gunn's class, courage, and intellect continue to shape culture and elevate the art of personal expression. Key Takeaways: Leading with empathy and compassion—not ego—is fundamental to success, even in competitive industries like fashion. Personal style should be timeless and true to oneself, rather than dictated by fleeting trends or industry pressures. The biggest obstacle faced by young creatives is stubbornness; openness to feedback and communication is essential for growth. Standout Sound Bytes: “I try to avoid, as much as possible, telling people what to do… ask enough questions in a way that will get that individual to see what I'm seeing is a great thrill to experience.” “Don't chase trends. If there's something that's trending in fashion that you really respond to, fine, embrace it. But otherwise, just turn the other cheek, ignore it.” “Silence is the death of any relationship.” Connect & Discover Tim: Facebook: @TimGunn Instagram: @timgunn Book: Tim Gunn's Fashion Bible Book: Gunn's Golden Rules: Life's Little Lessons for Making It Work
Nada Lena Nasserdeen is the powerhouse founder of Rise Up For You, a company dedicated to elevating human potential through mastery of soft skills like self-confidence, emotional intelligence, transformational leadership, and influential communication. With years of experience as an executive, author, and speaker, Nada Lena is obsessed with helping individuals and organizations unlock their true capabilities and live with conviction. Her journey—from building her own success after losing both parents at a young age, to coaching thousands through change and growth—has made her internationally recognized as a leader in personal and professional development. Nada Lena's empowering approach and practical strategies continue to inspire audiences around the globe. Takeaways: True self-confidence comes from within: Most people build identity around skills (micro-confidence), but lasting self-confidence is an unwavering belief in your worth, no matter what changes around you. Healthy boundaries are essential for growth: Many professionals struggle to say no and prioritize their own needs. Setting boundaries is a critical ingredient for personal and career success. 80% of your success depends on emotional and social intelligence: Technical skills alone won't get you to the top; your ability to adapt, influence, communicate, and build relationships drives real achievement in today's evolving workplace. Sound Bites: “The greatest tragedy is wasted human potential. Do not let that be your story.” “No is a complete sentence. No can help you sleep better at night.” “Emotional intelligence, it allows you the ability to adapt, to pivot, to have motivation, to build relationships and influence—those are the skills that set you apart.” Connect & Discover Nada Lena: Website: nadalena.com LinkedIn: @nadalena Instagram: @nadalenanasserdeen YouTube: @RiseUpForYou Books: Transformational Leadership: Unlocking Potential at Every Level of Your Organization Emotional Intelligence: The Path to Fulfillment, Influence, and Lasting Success Rise Up For You: Closing the Gap Between You and Your Potential
Daymond John is a legendary entrepreneur, investor, and television personality best known as the "People's Shark" on ABC's Shark Tank. Rising from humble beginnings in Queens, New York, Daymond is the founder of the iconic apparel brand FUBU and has become a blueprint for business success, mentorship, and resilience. Facing and overcoming challenges including a lack of formal education, dyslexia, and even cancer, he now advocates for health, entrepreneurship, and personal development, sharing his hard-earned lessons with the world. His commitment to empowering others, authentic storytelling, and willingness to pay his knowledge forward makes him one of the most respected and influential leaders in business today. Key Takeaways: Find Your "Because": Go beyond your “why” and dig into your deeper motivation—your “because”—to truly understand what drives you both personally and professionally. Be Cautious with Scaling: Whether in business or life, don't rush to scale or spread yourself too thin; take time to learn the lessons and build a solid foundation before growing. Prioritize Health and Longevity: Daymond's health journey, including fasting and biohacking, shows that investing in personal well-being isn't just a trend—it's a transformative, lifelong pursuit that can inspire those around you. Sound Bytes: "The more things you own, they own you. Not because I want boats… I could buy a boat—I don't want a boat. It's irritating." – Daymond John "Mentors are only going to tell you three things: don't scale too quick, don't spread yourself too thin, and don't take in money or partners too soon." – Daymond John "The most powerful thing you can ever do in your life is walk away—you at least leave with your dignity." – Daymond John Connect & Discover Daymond: Website: https://daymondjohn.com/ Instagram: @thesharkdaymond LinkedIn: @daymondjohn Facebook: @TheSharkDaymond YouTube: @TheSharkDaymond
Ellevate Podcast: Conversations With Women Changing the Face of Business
Founder & CEO of Paravis Partners and host of HBR's Coaching Real Leaders, Muriel M. Wilkins dives into the inner game of leadership: the beliefs that silently cap your impact. With Anusha, she demystifies adult development theory (it's not change, it's range), shows how to align mindset with increasing complexity, and walks through seven common limiting beliefs she's seen across 300+ senior clients—from “I need to be involved” to “I know I'm right” and “I can't say no.” You'll learn when those beliefs help, when they hinder scale, and how to reframe them so you can delegate, bring people along, and make better decisions under uncertainty. Muriel also shares how to coach peers (and boards) by starting with curiosity and goals, plus a candid look at writing Leadership Unblocked and why this conversation belongs in the corporate arena, not just parenting or wellness.Thank you to our sponsor Gies College of Business.Connect with Muriel Wilkins www.murielwilkins.com Want to be considered for the podcast? Send an email to ashton@ellevatenetwork.com with your topic focus and a short bio.To learn more about Ellevate Network and how we're building a community that supports women+ at every stage of their careers, visit ellevatenetwork.com or reach out to info@ellevatenetwork.com.
Summary In this episode of the Building Better Cultures podcast, Scott McInnes discusses the challenges faced by mid-management in organizations, drawing insights from the Mind the Gap research report. Guests Katy Lumsden and Neil O'Brien share their experiences and perspectives on the evolving roles of managers and leaders, the importance of culture, and the need for effective communication and training. The conversation highlights the significance of psychological safety, resilience, and the necessity for managers to engage in tough conversations while fostering a supportive environment. Takeaways The mid-management layer faces unique challenges from both above and below. Commonalities in organizational challenges can provide reassurance and strength. Leadership and management roles are increasingly blurred in modern organizations. Managers need to be equipped with tools to foster culture and engagement. The say-do gap highlights discrepancies between senior leadership intentions and managerial actions. Tough conversations are essential for growth but often avoided due to fear. Psychological safety is misunderstood and misapplied in many organizations. Resilience in younger generations may differ from previous cohorts. Effective management requires understanding individual team members deeply. Training for managers should focus on practical skills for modern challenges. Chapters 00:00 Introduction to Mind the Gap Research 05:04 The Role of Mid-Management 08:39 Leadership vs. Management 16:18 Culture Multipliers vs. Bottlenecks 21:58 Shifting Mindsets in Management 23:37 Navigating the Transition from Peer to Manager 29:42 The Importance of Role Modelling in Leadership 31:51 Addressing Difficult Conversations 38:47 Resilience in Leadership and Generational Differences 44:37 Skills for Modern Leadership in a Hybrid World Mind the Gap Research: https://bit.ly/3WMlS4C What People Get Wrong About Psychological Safety: https://hbr.org/2025/05/what-people-get-wrong-about-psychological-safety
Mayor Andre Dickens is a proud Atlanta native whose journey to leadership began when he set his sights on becoming mayor at just sixteen. Raised in Atlanta's public school system and shaped by a strong community, he became the city's first in his family to attend college, earning an engineering degree from Georgia Tech. Before stepping into public service, Dickens succeeded as an entrepreneur, building a multi-million dollar furniture business. As Atlanta's mayor, he's known for his collaborative, energetic leadership—rallying city officials, business leaders, and residents alike to solve problems, support youth, and drive equity, all while preserving Atlanta's legacy as a cultural and economic powerhouse. Key Takeaways: Purpose-Driven Leadership: Mayor Dickens' motivation to serve Atlanta stems from gratitude to the community and his personal “because”—giving back and helping others reach their potential. Youth Empowerment as a Strategy: Dickens' focus on the “Year of the Youth” has resulted in thousands of teens gaining meaningful job opportunities and mentorship, helping drive the city's record-low crime rates and record-high graduation rates. Transparency and Trust: He views trust and energy as the “currency” of his administration, believing authentic, accountable leadership is essential, especially in today's climate of misinformation and public skepticism. Sound Bytes: “Atlanta is a group project… entrepreneurship is about how to leverage the capacity of others.” “I've labeled Atlanta as a group project, because the mayor can't put an S on his chest and go around here being in 50 places at one time—no, it takes all of us.” “My ‘because' is: it's time for me to give back and lift as I climb.” Connect & Discover Mayor Dickens: Website: City of Atlanta, GA Website: andreforatlanta.com Instagram: https://www.instagram.com/andreforatlanta/?hl=en Facebook: https://www.facebook.com/andreforatlanta/
Robert Glazer is a world-renowned CEO, bestselling author, and performance culture architect known for building multimillion-dollar companies without compromising values. As the creator of the viral Friday Forward series and an expert in leadership, Robert has helped millions elevate their mindset and develop disciplined, high-impact teams. His work centers on operationalizing genuine core values within organizations and empowering individuals to lead authentically, with clarity and purpose. In addition to his latest book "The Compass Within," he's influenced leaders and entrepreneurs to embrace growth, integrity, and actionable change in every aspect of their lives and businesses. Takeaways: Core values are only meaningful when they guide real behaviors and decisions—not just words on a wall or clever acronyms. True leadership operationalizes these values at every level of the organization. Personal and company values should be intrinsic, not aspirational. Leaders who understand and live by their authentic values make stronger decisions, inspire trust, and build happier, more resilient teams. Burnout comes from misalignment, not just overwork. High performers avoid burnout by aligning their daily activities and choices with their personal core values, focusing on the journey rather than just the destination. Sound Bites: “The behaviors you reward are ultimately the core values and the culture.” – Robert Glazer “You are going to lead from your core values whether you realize it or not.” – Robert Glazer “Hustle without strategy is just burnout.” – Mick Hunt Connect & Discover Robert: Website: https://robertglazer.com/ Podcast: The Elevate Podcast Instagram: https://www.instagram.com/robertglazer_/ LinkedIn: https://www.linkedin.com/in/glazer/ Book: The Compass Within The Six Core Values Question page: https://robertglazer.com/six/ Facebook: https://www.facebook.com/RobertSGlazer
Brandon Sawalich is the President and CEO of Starkey, the world's leading manufacturer of wearable hearing technology. Starting his career as an intern in 1994, Brandon rose through the ranks of Starkey, acquiring deep hands-on experience across every department. Under his leadership, the company has revolutionized the perception of hearing aids, transforming them into cutting-edge, AI-enhanced health tech devices. Known for his relentless drive to challenge the status quo and an unwavering commitment to caring leadership, Brandon has overseen Starkey's innovation in sound quality, health and wellness features, and seamless tech integration, all while nurturing a culture of empathy and personal connection. Takeaways: Challenging Stigma and Embracing Technology: Brandon Sawalich and Starkey are redefining hearing aids as advanced, wearable tech rather than outdated medical devices, incorporating features such as AI, language translation, and health monitoring to help people reconnect with life and stay healthy. Leadership Rooted in Caring: Brandon believes that true business success is rooted in genuine care for people—a philosophy cultivated from his early days at Starkey and reflected in the company's culture, where empathy and helping others are valued as highly as innovation. Hearing Health Is Brain Health: The importance of early hearing evaluation is underscored by Brandon, who explains that untreated hearing loss can lead to isolation, cognitive decline, and even early onset of conditions like dementia. Modern hearing technology does more than amplify sound—it helps keep the brain active, engaged, and healthy. Sound Bytes: “Today's hearing aids are mini-computers—powered by AI, tracking health metrics, even translating languages—not the bulky devices of the past.” “You can't always develop a caring attitude, but you can hire for it. Our culture starts with people who truly care.” “The ear is the new wrist—our devices do more than help you hear, they connect you, keep you safe, and give you a superhuman boost.” Connect & Discover Brandon: Website: https://brandonsawalich.com/ Website: https://www.starkey.com/ LinkedIn: https://www.linkedin.com/in/brandonsawalich/ Facebook: https://www.facebook.com/brandonsawalichstarkey/ Instagram: https://www.instagram.com/brandonsawalich/ X: https://x.com/BrandonSawalich
What if leadership isn't about pushing harder on performance, but about showing up with presence that energizes people and elevates outcomes? We sit down with Dr. Matt Poepsel—psychologist, Boston College professor, host of Lead the People, and author of Expand the Circle—to rewire how we think about leading in a world of AI disruption, remote ambiguity, and rising burnout. Matt shares how he moved from a “rubbish manager” copying others to a grounded leader who balances mission and people in equal measure, and he offers a practical path to do the same.We dig into the leadership craft: clarifying values, aligning actions, and noticing what energizes or drains each person on your team. Matt explains why awareness is a performance tool, not a luxury, and how small, intentional shifts—like redesigning meetings for different thinking styles—unlock better ideas, trust, and speed. You'll learn his outside-in/inside-out model: set intention by prioritizing customers and partners first, then take action by owning what you can control—your clarity, your cadence, your follow-through.From healing separation through vulnerability to transforming “teams of executives” into true “executive teams,” this conversation is packed with usable frameworks and grounded stories. We also explore how to build a shared values language, create meaningful team identity, and ask the question that changes everything: What is it like to experience you as a leader?If you're ready to replace autopilot with intention and expand your circle from self to team to system, this one's for you. Subscribe, share with a colleague who leads people, and leave a review with your biggest takeaway so we can keep raising the standard of leadership together.
Karen Salmansohn is a best-selling author and self-help innovator with over 2 million books sold worldwide. Known for her unique blend of science-backed strategies, humor, and eye-catching design, Karen has redefined personal development for the modern era. She began her career in advertising—rising to senior VP, creative director—before making a bold pivot to write books that inspire, entertain, and genuinely help people. Her numerous works include “How to Be Happy, Dammit,” and “How to Succeed in Business Without a Penis,” empowering readers around the globe to pursue happiness, resilience, and authenticity. Takeaways: Embrace Self-Love and Boundaries: Karen believes the key to a fulfilling life and career is learning to love yourself, be your own best friend, and set boundaries that affirm your self-worth. Mortality Awareness Fuels Fulfillment: By thinking about what truly matters at the end of life (“to die lists”), you can reverse engineer a meaningful present. Mortality awareness isn't morbid—it's motivating. Take Bold, Ballsy Action: Whether in business or life, “being ballsy”—taking risks and going beyond the minimal effort—opens up greater opportunities, especially for women seeking to break the mold. Sound Bytes: “Stop staring at what could go wrong and start focusing on what could go right.” “Mortality awareness gives you urgency. Life is short, it's fleeting, and that inspires action.” “Be your own best friend—what you believe you deserve, you create around you.” Connect & Discover Karen: Instagram: https://www.instagram.com/notsalmon/ YouTube Channel: https://www.youtube.com/user/NotsalmonTV Webiste: https://www.notsalmon.com/ Facebook: https://www.facebook.com/Notsalmon/ Book: Your To-Die-For Life
Internal communication is broken. Most CX and leadership teams rely on outdated methods — long slide decks, endless trainings, and metrics that don't drive action. In this episode, Ben Phillips, founder of CX Alive!, explains how to transform the way your business communicates. Drawing on two decades in customer experience and leadership, Ben breaks down why short-form, authentic content — like internal vodcasts and micro-videos — builds clarity, connection, and alignment faster than PowerPoints or all-hands meetings ever could. We cover:✅ How to make your CX strategy relatable and actionable✅ The biggest communication gap between leadership and frontline teams✅ How to communicate effectively with Gen Z employees✅ Why podcasts and vodcasts are the future of internal engagement✅ Why NPS and CSAT are outdated metrics — and what to measure instead If you're looking to improve employee engagement, CX performance, or team alignment, this conversation will change how you think about communication, storytelling, and measurement inside your organization. #InternalCommunication #CXLeadership #CustomerExperience #EmployeeEngagement #CXStrategy #BusinessCommunication #LeadershipDevelopment #GenZAtWork #Vodcasting #StorytellingAtWork Connect with Ben at:Cx-alive.comBen Phillips LinkedIn Key Moments: 0:00 Who is Ben Phillips and what is CX Alive!4:00 How to communicate effectively with Gen Z employees9:44 How business communication is changing12:50 How to tell better stories22:00 Why you only have 8 seconds to capture attention24:00 Why podcasts and vodcasts work so well for businesses31:00 Is NPS still relevant in 2025?34:44 What are the best metrics to track in CX?37:59 Are customer surveys still relevant?41:11 AI in CX: what's hype vs. what's real48:24 How to build a team that understands the “why”51:28 Three words that separate good content from great –Are your teams facing growing demands? Join CX leaders transforming their AI strategy with Agentforce. Start achieving your ambitious goals. Visit salesforce.com/agentforce Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Elan Gelfand is a 20-year-old podcast host, mindset enthusiast, and the driving force behind the "Abundant Thinking" podcast. Inspired by his mother's resilience through challenging times, Elan channels his passion for learning, personal development, and financial independence into creating environments where wisdom from all walks of life is shared. Despite his young age, he's already amassed over 100 episodes focused on turning ordinary mindsets into extraordinary breakthroughs, tapping into deep conversations with high-achieving individuals to uncover the mindset frameworks behind success. With a relentless optimism and a commitment to consistency, Elan brings fresh perspectives on growth, pressure, and carving out one's purpose. Takeaways: Purpose is Personal and Evolving: Elan's story demonstrates that finding your “why” often comes from personal hardship and a desire to support others—particularly family. Staying connected to this purpose provides the resilience needed to weather challenges. Consistency Breeds Progress: Both Elan and Mick stress that success isn't about quick wins but steady action. Setting contracts with yourself and sticking to long-term goals helps turn vision into reality—even when immediate results aren't visible. Learning is a Superpower: Elan's journey shows the importance of being curious, seeking wisdom from others, and constantly asking questions. Whether in leadership or personal growth, learning from experience and from mentors is key. Sound Bites: “I think that I am able to dictate the results of my life... although I have zero proof, it's my obligation to help my mom.” – Elan Gelfand “Consistency creates discipline, and discipline is what makes you successful. Right? Especially over the long term.” – Elan Gelfand “If your presence doesn't make a difference, your absence won't either.” – Mick Hunt Connect & Discover Elan: Instagram: https://www.instagram.com/elan.gelfand/reels/ Spotify Link: https://open.spotify.com/show/1lekQaJQnRGImBbsV9K6tA Apple Podcasts Link: @AbundantThinking
Travis Chappell is a powerhouse in the podcasting world, known for his relentless energy and mastery of connection. From humble beginnings knocking on doors to building business empires, Travis has carved a niche by transforming real relationships into real revenue. As the voice behind "Travis Makes Friends" and "Travis Makes Money," he has sat down with billionaires, celebrities, and industry leaders, always focused on the power of authentic networking. With a deep sense of purpose shaped by his role as a father, Travis now dedicates himself to helping others leverage content, connection, and podcasting to accelerate both personal and business growth. Key Takeaways: Authenticity Wins: Travis emphasizes that genuine connections—rooted in honesty and vulnerability—are the foundation of meaningful relationships and future success. Invest in Yourself: Real breakthroughs don't happen by accident; investing time and resources into personal development, masterminds, and networking is vital to shortcut your growth. Your Network Is Your Net Worth: Strategic relationships with people who have accomplished what you aspire to achieve are key accelerators for business and brand growth. Sound Bites: "I want the difference between superhero dad and real dad, in my kids' eyes, to be really, really small." "If you're putting on this position or posturing yourself as somebody who doesn't need help, then people can't help you. Real recognizes real." "If you want something you've never had, you need to get around people who already have it or are actively chasing it." Connect & Discover Travis: Instagram: https://www.instagram.com/travischappell/?hl=en YouTube: https://www.youtube.com/channel/UC0ex2Vz6Jj9cTSiHy7KTICA LinkedIn: https://www.linkedin.com/in/travischappell/ Facebook: https://www.facebook.com/traviscchappell/ Website: https://travischappell.com/about/
Darius Christian is a GRAMMY- WINNING and genre-bending artist, producer, and creative. A prolific trombone and brass player with rich vocals. spoken word, and insatiable jubilant energy. You've heard him with Macklemore and Ryan Lewis, Lenny Kravitz, Miley Cyrus, Gwen Stefani, Jonas Brothers, Solange, Andrea Bocelli, Rihanna, DNCE, Bastille, Ricky Martin, Macy Gray, and Andy Grammar. You've watched him on America's Got Talent, The Tonight Show with Jay Rock, Good Morning America and Saturday Night Live, and CMT Music Awards. You've heard his music scores on Vice and you may have even seen him in campaigns for Nike, Adidas, Tommy Hilfiger, MasterCard & Cadillac. You could place him on the list of “Renaissance Men” due to his diverse experiences in modeling, film, composition, and media, but the real renaissance can be found in his music. Music to get lost. Music to fall in love. Music to laugh. Music to forget hate. Music. To know more about Darius visit his website: www.dariuschristian.com
Marlissa Hudson is a celebrated soprano who has graced the stage of Carnegie Hall, yet her talents extend far beyond music. A proud Duke University graduate, Marlissa has established herself as a dynamic consultant and transformative fundraiser, known for her expertise in unlocking access to resources for Black and Brown communities. As co-founder of English Hudson, she has doubled organization budgets, exceeded fundraising goals, and broken down barriers in traditionally exclusive spaces. Driven by a profound sense of purpose and gratitude for those who paved her way, Marlissa uses her voice—on stage and in the boardroom—to champion inclusivity, courage, and lasting change. Takeaways Purpose Beyond Surface: Marlissa's journey shows that finding your “because”—a purpose deeper than just a “why”—can anchor your leadership, refuel you through challenges, and enable you to stand as a shoulder for others to climb higher. The Power of Simplicity and Courage: Being productive isn't about busyness; it's about simplifying priorities, setting strong boundaries, and having the courage to engage authentically, even in difficult conversations. Access and Impact in Fundraising: True fundraising success is not just about hitting numbers—it's about opening doors for those historically left out and ensuring that money raised directly translates into meaningful, community-driven change. Sound Bites “If not you, then who? I know I was designed for this, but the deeper because of it all is because people poured into me at so many points in my life when I had neither earned it nor deserved it.” “Busyness is one of the biggest things people use. I can't be prepared for this meeting because I'm so busy… But if you want to really make a dent, you have to be authentic and vulnerable.” “The money is the vehicle. It is not the purpose. Connect & Discover Marlissa: Intagram: https://www.instagram.com/marlissahudson/?hl=en Website: English Hudson Consulting LinkedIn: https://www.linkedin.com/in/marlissahudson/ Facebook: https://www.facebook.com/100063699940555/about/?_rdr Album: Lust
Dr. Jay Phipps is a serial entrepreneur, CEO of multiple companies, keynote speaker, and the visionary behind the Freedom from Fear tour. With a doctorate in pharmacy and over 25 years of business ownership, Dr. Phipps is known for his commitment to helping individuals and organizations conquer fear and unlock their true potential. Drawing from both personal experience and in-depth research, he empowers others with science-backed tools to overcome mental barriers, build confidence, and lead with resilience. Dr. Phipps is also the founder of Phipps Pharmacy, renowned for its community-rooted model and dedication to meeting people where they are. Known as the “Pharmacy Gladiator,” he continues to inspire others through his action-driven approach and infectious optimism. Takeaways: Fear Can Be a Bridge or a Barrier: Dr. Phipps emphasizes that everyone experiences fear, but it can either paralyze us or propel us toward our destiny if we learn to face it head-on and use it as motivation. Visualization is a Powerful Tool Against Fear: The brain can't distinguish between real and vividly imagined experiences. Practicing visualization helps rewire the mind for success, making it more likely we'll conquer our fears in real situations. Culture and Action Defeat Fear in Business: Building a resilient, change-positive culture in your business and taking swift, bold action are essential both for overcoming personal fears and for scaling while maintaining community values. Sound Bites: “Fear can either be a barrier or a bridge between your dreams and your destiny.” “Action is the antidote for fear…every time you conquer a fear, you actually restructure your amygdala, your fear center.” “You want to be the thermostat, not the thermometer in the room. You want to control the energy and look for solutions, not problems.” Connect & Discover Jay: Instagram: https://www.instagram.com/drjayphipps/ LinkedIn: https://www.linkedin.com/in/drjayphipps/ Website: https://pharmacygladiator.com/
Ravinder Taylor is a renowned brain training expert, author, and personal development coach who champions self-empowerment through science-based mind training techniques. Drawing from her own experiences growing up in England and overcoming insecurities, Ravinder has dedicated her career to helping others realize their true potential. Her latest book, Mind Training: The Science of Self Empowerment, distills insights from over 200 independent research studies and offers practical tools for cultivating positive change. Ravinder's approach blends research-backed evidence with actionable tips, from diaphragmatic breathing and smiling to innovative subliminal programs, making her guidance accessible and transformative for audiences everywhere. Takeaways: You are capable of more than you think—not just physically, but mentally and emotionally—and self-belief is the foundation for growth. Simple, science-backed habits like genuine smiling and diaphragmatic breathing can immediately influence your mood, health, and longevity. Our subconscious beliefs often hold us back, but tools like subliminal messaging and intentional self-talk can help rewire those patterns for empowerment. Sound Bites: “There's always something good you can learn from even the toughest situations.” “A Duchenne smile, that big, genuine smile, can literally add years to your life.” “When you don't believe in yourself, you put a cap on everything you can possibly achieve.” Connect & Discover Ravinder: Website: https://www.ravindertaylor.com/ Facebook: https://www.facebook.com/RavinderKTaylor Instagram: https://www.instagram.com/ravindertaylor/ Book: Mind Training:the Science of Self Empowerment
Gary Linnen is the dedicated CEO of Peer Forward, a nonprofit organization transforming the college journey for young people by harnessing the power of positive peer influence. Growing up in Spanish Harlem during challenging times, Gary's life was changed by educational opportunities that showed him firsthand how crucial support and guidance can be. After forging lifelong connections and earning a degree from Cornell, Gary traded a corporate career for his calling—empowering youth to reach their potential. Under his leadership, Peer Forward has helped nearly 700,000 students across the U.S. and internationally, not just get to college but thrive, using innovative peer-led models that foster both self-belief and academic achievement. Key Takeaways: Peer influence is often more impactful for teens than parental advice, making peer-led support a powerful force in college access and success. Foundational life skills—like knowing personal information, managing applications, and understanding financial aid—are just as crucial as academic prep for students transitioning to college. Creating a culture of affirmation, support, and fit helps students not only get into college but stay and succeed, as alumni returning to give back is a testament to Peer Forward's lasting impact. Sound Bites: "A 17-year-old is more inclined to listen to another 17-year-old—positive peer pressure makes all the difference." "We ask, ‘Why should you show up? Why is it important for you to know that you're worthy?' That's where transformation starts." "It's about small wins—the power to help one person in your community and share that potential goes a long way." Connect & Discover Gary: LinkedIn: https://www.linkedin.com/in/glinnen/ Instagram: https://www.instagram.com/zebyjlm Website: https://www.peerforward.org/ X: https://x.com/garylinnen00
Sade Lythcott is the CEO of the National Black Theater in New York City, carrying forward her mother Dr. Barbara Ann Teer's powerful legacy as founder of the institution in 1968. As a passionate advocate for Black artistry and storytelling, Sade has guided NBT through transformative times—including the COVID-19 pandemic and a major capital redevelopment project—while championing a holistic approach to theater production. Her leadership centers on honoring the dreams of her ancestors and creating spaces where Black voices, culture, and community thrive. Sade is dedicated to reimagining what theater can be, ensuring NBT remains a vibrant, innovative, and welcoming home for Black creatives, histories, and futures. Key Takeaways: Honoring Legacy While Innovating: Sade Lythcott centers her leadership around fulfilling her mother's vision and the ancestral legacy of the National Black Theater, while pioneering new models like holistic producing and immersive storytelling experiences for the future. Holistic Producing: NBT's unique approach to theater, known as holistic producing, weaves together best-in-class artistic production with community engagement and social impact, ensuring every show supports both storytelling and civic dialogue. Building for the Future: The upcoming redevelopment of NBT's Harlem home represents both a physical and symbolic return "home" for Black theater artists. With new performance venues and residential spaces opening in 2027, the project is designed to be a lasting ecosystem where creatives can live, work, and serve. Sound Bites: "Never pray for strength, because you only get strength through struggle. Instead, I pray for grace and clarity." "Holistic producing is best-in-class productions, dramaturgy, and community building—it's about making you sit a little longer in the story and having real conversations together." "When we cut that ribbon, it will be a testament—black artistry and storytelling will finally have a home, a monument to black excellence grown from generations of dreams." Connect & Discover Sade: Instagram: https://www.instagram.com/sade1111/?hl=en Website: https://nationalblacktheatre.org/
Mayor Karen Bass is the 43rd Mayor of Los Angeles, a dedicated public servant whose career has been defined by her relentless fight for social justice, equity, and community empowerment. Growing up in Los Angeles during the Civil Rights era, Bass was inspired from a young age to advocate for those without a voice. Before entering public office, she founded Community Coalition in 1990, responding to the crack cocaine epidemic and advocating for criminal justice reform. As mayor, Bass has made historic strides in reducing crime, addressing homelessness, and uniting Los Angeles under inclusive, compassionate leadership, all while confronting and overcoming national scrutiny and federal challenges with courage and clarity. Takeaways Leadership Rooted in Justice: Mayor Bass's motivation has always been about fighting for justice and equity, shaped by her upbringing during the Civil Rights movement and personal experiences in Los Angeles. She leads with a focus on ensuring the city's wealth and opportunities are accessible to everyone. Action in Crisis and Unity: From declaring a state of emergency on homelessness her first day in office to calling out misinformation in the media, Mayor Bass leads decisively and transparently, uniting diverse communities and refusing to let past mistakes repeat themselves. Truth Over Media Narratives: Throughout heightened media scrutiny and federal intervention, Mayor Bass consistently prioritizes honest communication, directly addressing misconceptions and ensuring the people of Los Angeles—and beyond—hear the real story from their city's leader. Sound Bites “We have so much wealth and opportunity in the city, and for a segment of the city to not be able to access that, it's the same problem of injustice in the world of plenty.” “It was most important that we address the crisis that was facing Los Angeles. …I declared the city to be in a state of emergency.” “You can do that now and it can be carried as news, whereas in the past it wouldn't even be carried because it was so absurd. So I think it's been very important that I constantly am out communicating what is real and essentially painting the picture of this is Los Angeles.” Connect & Discover Mayor Bass: Instagram: https://www.instagram.com/mayorofla/?hl=en Facebook: https://www.facebook.com/MayorOfLA/ Website:https://mayor.lacity.gov/ YouTube:https://www.youtube.com/@mayorofla
Join us for BookThinkers LIVE 2025! Happening November 9, 2025!https://www.bookthinkers.com/book-thinkers-live-2025In today's episode, we have the pleasure to interview Milam Miller, author of The Charisma Craft: A Modern Leadership Guide to Enhance Your "Rizz" Factor.Milam is a keynote speaker, leadership coach, and sales performance consultant who's been described by clients as “the real-life Ted Lasso.” Over his career in sports and entertainment, he negotiated more than $100 million in commercial revenue, but it was his passion for soft skills and human connection that led him to launch BCK – Be Confident and Kind, a movement helping leaders create stronger teams and drive better results.In this episode, you'll learn why charisma is not a personality trait but a craft you can develop, how to balance confidence with kindness to influence others authentically, and why boldness and curiosity are the currencies of modern leadership.We hope you enjoy this incredible conversation with Milam Miller.To Learn More about Milam and buy his book visit: The Book: https://a.co/d/0VCA5ukWebsite/Socials:https://beconfidentandkind.com/https://www.linkedin.com/in/milam-miller-bck/https://www.instagram.com/milam.millerChapters: 0:00 Intro1:32 Charisma and rizz: The way to connect on the human level4:30 Nick's & Milam's biggest charisma role-model7:25 The value of charisma as an asset in the age of AI13:38 The growth mindset & 3 ways to improve your communication skills18:17 Kindness, warmth and competence20:02 Having a customer centric mindset22:47 Milam's experience selling toilets27:38 Personal development and charisma29:42 Ted Lasso as a charisma case study33:44 Serena Williams as a boldness and charisma case study36:42 Asking yourself: How can I be brave and more bold?40:04 Where to connect with Milam, his work and his book41:28 To be interesting, be interested42:17 Practical lesson: remember people's names________________________________________________Join the world's largest non-fiction Book community!https://www.instagram.com/bookthinkers/The purpose of this podcast is to connect you, the listener, with new books, new mentors, and new resources that will help you achieve more and live better. Each and every episode will feature one of the world's top authors so that you know each and every time you tune-in, there is something valuable to learn. If you have any recommendations for guests, please DM them to us on Instagram. (www.instagram.com/bookthinkers)If you enjoyed this show, please consider leaving a review. It takes less than 60-seconds of your time, and really makes a difference when I am trying to land new guests. For more BookThinkers content, check out our Instagram or our website. Thank you for your time!
Matt Ebert is the founder and CEO of Crash Champions, the powerhouse behind one of America's largest collision repair networks. From humble beginnings—starting with a single shop in 1999 and no college degree—Matt has relentlessly built Crash Champions into a $3 billion giant, now boasting over 600 locations nationwide and nearly 11,000 team members. Rooted in blue-collar values and fueled by a passion for people, Matt is recognized not only for his entrepreneurial drive but also for cultivating a strong, unified culture across his organization. Known for his transparency, integrity, and ambition, Matt continues to champion growth, innovation, and opportunity in the collision repair industry. Takeaways: Growth Requires Letting Go: To scale a business beyond its beginnings, founders must be willing to relinquish some control, bring in partners, and focus on building systems and processes that ensure consistency at every level. People-First Leadership: Building a world-class culture isn't about slogans—it's about genuinely putting people first, championing both employees and customers, and creating environments where everyone can thrive and grow. Stay Ahead or Fall Behind: With rapid changes in the auto industry and technology, constant learning and adaptability are non-negotiable. Businesses that don't pay attention to market shifts and evolving customer needs risk becoming obsolete. Sound Bytes: “I didn't come from money, so I needed capital to grow. The only way to do that is being willing to let investors partner with me.” “Great culture doesn't have to speak—it's shown in the team and what you have.” “It's not what you imagined it to be 20 years ago… there's an abundance of opportunity for people because there's so much new to learn in these cars.” Connect & Discover Matt: Website: https://crashchampions.com/company/team/matt-ebert Website: https://mattebert.com/ LinkedIn: https://www.linkedin.com/in/matt-ebert-7169a5180/ Instagram: https://www.instagram.com/mattebertcc/?hl=en
Bryan and Shannon Miles are visionary entrepreneurs, servant leaders, and the dynamic husband-wife team behind Belay, a groundbreaking virtual assistant and bookkeeping company. After climbing out of $80,000 in debt and leveraging their faith and work ethic, they built Belay into a nine-figure success, redefining how remote work and leadership can thrive in a digital age. Following their transformative exit, Bryan and Shannon launched Owner, a nonprofit dedicated to supporting and equipping business owners with resources, community, and guidance for both personal and professional growth. Deeply rooted in servant leadership and faith, their journey is one of resilience, growth, and a passion for empowering other entrepreneurs to build not just successful businesses, but meaningful legacies. Takeaways: Servant Leadership as a Foundation: Bryan and Shannon stress that true leadership is about serving others and building a legacy that extends beyond personal gain—99% of a leader's actions should benefit those around them. Culture Is Key for Remote Success: Company culture is built on shared vision and trust, not physical offices or perks. Belay's all-remote team succeeded by fostering deep trust, clear expectations, and magnetic vision. The Messy Middle Matters Most: While many focus on the start-up or exit phases, Shannon and Bryan highlight the importance of the “messy middle”—the growth period that shapes leaders personally and professionally, often requiring daily adaptation and self-discovery. Sound Bytes: “Culture isn't about a fancy office or a Friday pizza party. It's about a shared vision that everyone moves toward together.” “We didn't just want to build a successful business; we wanted to create the type of company we'd always dreamed of working for.” “The breakthroughs don't just come at the beginning or the end—they happen in the messy middle where you have to grow as a leader.” Connect & Discover Bryan and Shannon: Instagram: https://www.instagram.com/bryanandshannon/?hl=en Website: https://belaysolutions.com/blog/one-next-step-018-bryan-shannon-miles/ Website: https://www.o-nr.org/ Website: https://miles.ag/about/ LinkedIn: https://www.linkedin.com/in/bryan-miles-milesag/ Book: Virtual Culture: The Way We Work Doesn't Work Anymore