Podcast appearances and mentions of brad smart

In this episode of Grow a Small Business, host Troy Trewin interviews Kira Leskew from The Eagle Institute. Kira Leskew shares her impressive journey of owning seven businesses, with five successful exits and three reaching seven figures. A particularly notable achievement was growing one business from five to fifty employees in just two and a half years. Currently, at The Eagle Institute, Kira teaches intuition development for CEOs and meditation techniques to manage stress. She emphasises the importance of discipline, consistency, and developing a strong mindset for business success, drawing lessons from her experiences as a former elite athlete. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Kira Leskew, the hardest thing in growing a small business is different for every person. She mentions that having talked to and trained many business owners, she has observed that they face various challenges. Therefore, there isn't one universal "hardest thing" What's your favorite business book that has helped you the most? Her favorite business book that has helped her the most is "Who: The A Method for Hiring" by Randy Street and Brad Smart. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Kira emphasizes intuition through meditation for insights and values discipline in weekly planning. She highlights tracking metrics like cash flow, profitability, and sales growth as vital for business success. Endless curiosity, questioning peers, and investing in professional development through books, coaching, and events underpin her continuous learning approach. What tool or resource would you recommend to grow a small business? Kira Leskew recommends developing a disciplined habit of weekly planning as a key tool to grow a small business. She emphasizes the importance of consistently reviewing meaningful metrics—like cash flow, profitability, and sales growth—and holding yourself to high standards. Drawing from her background as an elite swimmer, she believes that just as performance in sports relies on tracking progress and refining technique, business success depends on regular reflection, strategic adjustments, and staying aligned with long-term goals. What advice would you give yourself on day one of starting out in business? Kira Leskew could give herself advice on day one of starting out in business, it would simply be, “It's gonna be awesome.” This short yet powerful message reflects her belief in embracing the entrepreneurial journey with optimism and confidence. Despite the challenges and growth pains, she trusts that with the right mindset, discipline, and resilience, the experience of building a business will be not only successful but deeply rewarding. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: You can grow fast and still lead with calm, clarity, and kindness – Kira Leskew You don't need to be loud to lead—just deeply present and willing to listen – Kira Leskew Meditation isn't about escaping business stress, it's how you master it – Kira Leskew  

Chris Mursau is the President of Topgrading, a proven system that helps organizations build and maintain high-performing teams through hiring, development, and promotion strategies. Since 2001, Chris has been consulting and teaching organizations and individual managers how to pack their teams with A-players.  Chris has conducted over 2,500 in-depth Topgrading assessments for internal and external candidates, helped hundreds of people achieve their A potential, and trained thousands in guaranteed methods for improving their success. His client list is broad and diverse, including Fortune 500 companies, small to medium-sized businesses, and nonprofit organizations. Last year, Chris co-authored his first book, Foolproof Hiring, along with Brad Smart. The book provides an easy-to-follow instruction course in Topgrading, a time-tested hiring methodology for recruiting A-players. In this episode… Are you finding it challenging to assemble a team that drives growth and aligns with your company's cultural values? What if the key lies in mastering a specific hiring strategy and appreciating the significance of every team member, from leadership to the front lines? Could fostering the right talent be the secret to your business' success? Over the past six months, Chris Mursau, a seasoned expert in recruiting, hiring, and retaining top talent through topgrading, has interviewed executives who share insights into unlocking organizational growth. From strategies tailored to small businesses to implementing best practices in hiring and recruiting top performers, Talent Wins offers invaluable advice for organizations of all sizes. In this episode of the Talent Wins podcast, Chad Franzen of Rise25 interviews Chris Mursau about the highlights and key takeaways from the podcasts over the past six months. This insightful recap provides listeners with a distilled version of the most impactful discussions, offering valuable lessons on talent management, team building, talent retention, and recruiting for any organization. Resources Mentioned in this episode Chris Mursau on LinkedIn Topgrading on LinkedIn Topgrading Chad Franzen on LinkedIn Rise25 “Mastering Talent Management and Organizational Growth With Eric Berger” on the Talent Wins podcast “Unveiling Talent's Triumph Strategies for Business Success With Jason Mandel” on the Talent Wins podcast “Navigating Talent Acquisition for Small Businesses With Hannah Smolinski” on the Talent Wins podcast “Recruiting Top Talent in Small Communities With Lee Prosenjak” on the Talent Wins podcast “Integrate Solid Hiring Practices to Acquire Top-Tier Talent With Zach Wilcox” on the Talent Wins podcast Quotable Moments: It's as important to have A-players in those entry-level or frontline positions as it is to have in leadership.” "Making good-people decisions is the one remaining source of competitive advantage." "Always be recruiting, whether the unemployment rate is high or low." "Having a documented, written out step-by-step hiring process." "People are important — it doesn't matter how good your equipment is if you don't have the right people." Action Steps: Start from the top when building your team, ensuring your leadership is strong: Strong leadership guides the rest of the team and sets the standard for hiring quality at all levels. Align employee incentives with your organization's goals: This ensures team members are motivated to contribute to shared objectives and business success. Continuously recruit, even if there isn't an immediate job opening: Filling future vacancies becomes a smoother, quicker process by fostering relationships with potential candidates. Document your hiring process and measure hiring outcomes: This will facilitate consistency and improvement in hiring and ensure a higher success rate in acquiring A-players. Emphasize hiring for cultural fit, not just for high performance: A strong team culture leads to better collaborative performance and helps retain top talent for the long term.

We're excited to bring you insights from a recent interview with Tim Fulton, President of Small Business Matters, Vistage Chair Emeritus, and Executive Coach. Tim is a returning podcast guest and a favorite among our listeners, bringing his wealth of knowledge to help you attract and retain top talent in today's evolving job market. Labor Market Insights: Navigating the New Normal Tim starts by addressing a common observation: “Most business owners would tell you the labor market has improved over the past 12 months.” This improvement is particularly notable for small and mid-sized companies. Businesses have adapted post-COVID, finding innovative ways to attract candidates from diverse backgrounds, different markets, and varying levels of education and skills. Flexibility is Key: Adapting to Workforce Needs A critical trend highlighted by Tim is the increasing need for flexibility. Companies are shifting from rigid work schedules to more adaptable models, such as offering hybrid work options and flexible hours. Tim emphasizes that the question shouldn't just be about remote vs. in-office work but rather, “Do I trust my employees?” This trust-based approach focuses on outcomes rather than the specific logistics of where and when the work is done. Embracing Modern Work Policies: Unlimited PTO and Remote Work Pre-COVID, concepts like unlimited Paid Time Off (PTO) and remote work were often dismissed. However, Tim believes that with the right employees, processes, and procedures, these policies can be effective across various businesses. The modern workforce, especially younger employees, highly values remote work options, making it a crucial aspect of job listings today. As Tim puts it, “Today ⅔ of employees are knowledge workers and work from home. The train has left the station, we are not going backward to office life as we knew it.” Crafting Compelling Job Listings Job listings must reflect the current job market's demands. Tim suggests including clear expectations regarding work location, flexibility, and growth opportunities in the description and the job results in the job heading. Additionally, platforms like Indeed, LinkedIn, your own company's website, and local colleges/universities are excellent for reaching a diverse pool of candidates. Effective Interview Strategies: Finding the Right Fit During interviews, it's essential to assess if the candidate can perform the job, fit within your company culture, and work well with you. Tim advises using behavior assessments and post-hire evaluations to ensure you're making the right choice. Group interviews can be beneficial when you have multiple strong candidates, and using a scorecard can help in making objective decisions. Ensuring the Right Hire: Comprehensive Evaluation To confirm you've made the right hiring decision, involve various stakeholders in the hiring process, conduct thorough reference checks, and use behavioral assessments to gauge the candidate's fit within your team. Conclusion: Prepare to Transform Your Hiring Process Tune in to the latest episode of Scaling UP! H2O to dive deeper into these insights and more from Tim Fulton. This episode is packed with practical advice and actionable strategies that can transform your hiring process and help you secure top performers for your team.   Timestamps 01:00 - Trace Blackmore asks you to submit your show ideas 04:00 - Upcoming Events for Water Treatment Professionals  08:15 - Interview with Tim Fulton 59:00 - Closing thoughts with Trace 1:06:25 - Drop by Drop With James McDonald    Quotes “Most business owners would tell you the labor market has improved over the past 12 months.” - Tim Fulton “When interviewing someone ask yourself: “Can they do the job, can they do it here, can they do the job with me?” - Tim Fulton “As a manager, you need to ask yourself: Do I want to manage someone's time or their work? Do I want to manage compliance or performance?” - Tim Fulton “Today, ⅔ of employees are knowledge workers and work from home. The train has left the station, we are not going backward.”  - Tim Fulton   Connect with Tim Fulton Email: tim@smallbusinessmattersonline.com LinkedIn: linkedin.com/in/timcfulton/ Twitter: twitter.com/tf_sbm FaceBook: facebook.com/SmallBusinessMattersOnline/ Website: smallbusinessmattersonline.com   Tim's Resources: Tim Fulton's Small Business Matters Podcast Small Business Matters Newsletter SBM Mastermind Group SBM Boot Camp Vistage Group Vistage Chair Executive Coach in Atlanta, GA, Tim Fulton Vistage Speaker Top Performer Award for 2023, Tim Fulton   Links Mentioned The Hang July 11, 2024 at 6pm EST Ep 22 with Tim Fulton Ep 114 The One Where We Talk Masterminds Ep 280 The One About Retaining Top Talent Ep 353 Steam Boilers Essential Checks with Barry Higgins Part 1 Ep 354 Steam Boilers Essential Checks with Barry Higgins Part 2 The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea   Books Mentioned Foolproof Hiring: Powerful, Proven Keys to Hiring HIGH Performers by Brad Smart and Chris Mursau Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek Good to Great: Why Some Companies Make the Leap...And Others Don't by Jim Collins This Is Marketing: You Can't Be Seen Until You Learn to See by Seth Godin The 7 Habits of Highly Effective People by Stephen Covey   Drop By Drop with James  In today's segment, I have a challenge for you. The challenge is to ask your customer what you can do better? I mean to walk up to your customer, look them in the eye, tell them not to hold back, and ask them what you could be doing better for them. If they give you positive feedback, great!  If they unload all their pent up frustration upon you. Thank them for taking the time and caring enough to share their thoughts with you. Then take the time to give careful consideration to the feedback you received, even if it offends you at first. Try to have empathy with the customer to understand where they are coming from. Then use this moment to grow and become better. Communication is a two-way street, so be sure to let them know how you have reflected upon and implemented any relevant advice.    2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.  

Eric Berger is the Owner and General Manager of Choice Electric, a full-service electrical contractor based in Denver with about 40 team members specializing in high-end residential and commercial projects. With over 20 years of experience managing people and projects in the construction industry, Eric brings valuable perspectives on talent acquisition and management. A creative and strategic project management professional, he has overseen over $200 million in design, development, improvement, and investment in real estate. Through strategic leadership and a focus on cultivating talent, Eric actively propels Choice Electric's business growth and ensures the development of a thriving organizational culture. In this episode… As a company expands, so do the intricacies of assembling a team that possesses the necessary skills and aligns seamlessly with the organization's culture and vision. From navigating diverse personalities to fostering collaboration amidst rapid growth, how can leaders master the art of talent management for organizational success? After acquiring Choice Electric, project manager Eric Berger contended with talent gaps and misfires, leading to overworked and overstressed team members. These experiences prompted Eric to adopt the Topgrading hiring methodology and prioritize cultural fit in the recruitment process. He emphasizes the importance of clear communication and a steadfast commitment to cultivating a thriving environment. Additionally, Eric highlights the significance of a strong leadership team and the value of building talent at all levels of the organization. By investing in entry-level employees and offering growth opportunities, Choice Electric fosters a culture of continuous development and excellence. In this episode of Talent Wins, Chris Mursau chats with Eric Berger, the Owner and General Manager of Choice Electric, to discuss the intricacies of hiring and retaining top talent. Eric delves into strengthening company culture and vision through proper hiring processes and the critical role of communication and continuous improvement in organizational success.  Resources Mentioned in this episode Chris Mursau on LinkedIn Topgrading on LinkedIn Topgrading Eric Berger on LinkedIn Choice Electric Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork by Dan Sullivan and Benjamin Hardy Foolproof Hiring: Powerful, Proven Keys to Hiring HIGH Performers by Brad Smart and Chris Mursau Topgrading, 3rd Edition: The Proven Hiring and Promoting Method That Turbocharges Company Performance by Bradford D. Smart Ph.D. Onboarded: How to bring new hires to the point where they are effective, faster by Brad Giles

Chris Mursau is the President of Topgrading, a proven system that helps organizations build and maintain high-performing teams through hiring, development, and promotion strategies. Since 2001, Chris has been consulting and teaching organizations and individual managers how to pack their teams with A-Players. Chris has conducted over 2,500 in-depth Topgrading assessments for internal and external candidates, helped hundreds of people achieve their A potential, and trained thousands in the guaranteed methods for improving their success. His client list is broad and diverse, including Fortune 500 companies, small to medium-sized businesses, and nonprofit organizations. In April, Chris co-authored his first book, Foolproof Hiring, along with Brad Smart. The book reveals an easy-to-follow instruction course in Topgrading, a time-tested hiring methodology for recruiting A-Players. In this episode… In the competitive landscape of small businesses, assembling a high-performing team is not just an advantage; it's a necessity. But how can service-based businesses ensure they're attracting and hiring the A-Players who will drive their success forward? According to Chris Mursau, an expert in strategic hiring practices, the secret lies in the Topgrading methodology—a comprehensive approach designed to maximize your team's potential by ensuring each new hire is an A-Player. This methodology emphasizes the importance of a rigorous hiring process, including a detailed job scorecard, to clearly define the role and expectations, ensuring a fit not just in skills but in culture and values. By adopting Topgrading, businesses can significantly improve their chances of attracting and retaining top talent, transforming their teams into a competitive edge. In this episode of the Financial Clarity podcast, Hannah Smolinski talks with Chris Mursau, President of Topgrading, Inc., about how to grow your team with A-Players using Topgrading. They discuss creating a compelling job posting as a marketing tool, the significance of having a sufficient candidate pool, and the financial impact of mis-hiring, offering actionable advice for service-based business owners aiming to optimize their team's performance and drive their company's success.

Chris Mursau is the President of Topgrading, a proven system that helps organizations build and maintain high-performing teams through hiring, development, and promotion strategies. Since 2001, Chris has been consulting and teaching organizations and individual managers how to pack their teams with A Players. Chris has conducted over 2,500 in-depth Topgrading assessments for internal and external candidates, helped hundreds of people achieve their A potential, and trained thousands in the guaranteed methods for improving their success. His client list is broad and diverse, including Fortune 500 companies, small to medium-sized businesses, and nonprofit organizations. In April, Chris co-authored his first book, Foolproof Hiring, along with Brad Smart. The book reveals an easy-to-follow instruction course in Topgrading, a time-tested hiring methodology for recruiting A Players. In this episode… Topgrading is a well-established technique for recruiting and retaining high-performing teams. However, the three available editions of the book are quite comprehensive, making it challenging to absorb all of the information thoroughly. As a result, hiring teams may wonder how they can effectively use the methodology without fully implementing the system. Over the years, Chris Mursau, a seasoned executive at Topgrading, has conducted several feedback sessions with the system's users. During his evaluations, he determined that many users were not referencing the appropriate components of the process. Moreover, many smaller companies could not onboard needed resources, such as a human resources department or hiring program. To mitigate the improper use of Topgrading procedures, Chris conceived the idea of writing Foolproof Hiring, an abbreviated manual version. Foolproof Hiring guides readers through the process by providing a starting point and assisting them in executing Topgrading best practices. In this episode of the Talent Wins Podcast, Rise25's Chad Franzen once again interviews Chris Mursau to discuss Foolproof Hiring, a book he co-authored with Brad Smart. Chris reveals the inspiration for writing the book, shares five typical hiring challenges, and identifies the hiring habits that acquisition teams should avoid. Resources Mentioned in this episode Chris Mursau on LinkedIn Topgrading on LinkedIn Topgrading Chad Franzen on LinkedIn Rise25 Foolproof Hiring: Powerful, Proven Keys to Hiring High Performers by Brad Smart and Chris Mursau

The hiring process continues to be more complicated than ever before, but finding the right fit for your position doesn't have to be a long and cumbersome process. You just have to be willing to put the work in to find the top performers.   Dr. Brad Smart is widely regarded as a world expert on hiring and is a renowned consultant to many leading companies and SMBs. He is the creator of Topgrading and the author of Foolproof Hiring: Powerful, Fully Proven Keys to Hiring Mostly High Performers.   Dr. Brad was shocked to learn in the early years of his career that only one out of three employees at his company were considered top performers. He knew there had to be a better way to identify and hire more top performers, and Topgrading was born.   Employers save time and money by using the Topgrading approach. The robust and thorough process provides a prescreening snapshot that sifts out the best applicants and gets A players hired.   The job scorecard is another critical piece of the effective hiring process. Break down what the job entails and make sure that you know what you need before you start hiring someone who may or may not be a good fit for the requirements.   After the basic sort, ask three open-ended questions that candidates can answer before you have an in-person conversation. Each of these steps will help you identify and hire the high performers that you want on your team.   Interview Links: Topgrading Prescreen Snapshot   Resources: Scaling For Any Economy Scaling Coach Bill on YouTube Recruiter.com Short List (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne's original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.

Cameron Herold is the mastermind behind hundreds of companies' exponential growth and has earned his reputation as the business growth guru. He has built a dynamic consultancy with clients that include a monarchy and a Big 4 wireless company. Cameron discusses his new book The Second in Command.   As second in command, COOs are often in place for a reason or a season, but rarely for the lifetime of a company. The COO takes care of everything that the CEO doesn't love (or isn't good at) and they serve as their main confidant. Like the yin and yang, the COO works not to duplicate, but to counterbalance the efforts of the CEO.   From his early days at 1-800-GOT-JUNK to his work with scaling up million dollar companies, Cameron has defined the second in command as a partner who has a shared vision but not the same strengths.   Cameron highlights the steps CEOs need to take to build out and identify their second in command based on the current needs of the company and the long-term vision of the company. Bottom line, if you are struggling with any aspect of leading your company, the answer may not be to learn how to do it better yourself. The answer may be to hire someone else to get the job done.   Interview Links: The Second in Command — Unleash the Power of Your COO   Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Short List (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne's original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.  

Hiring today seems more complicated than ever before, but finding the right fit for your position doesn't have to be a long and cumbersome process. You just have to be willing to put the work in to find the top performers.    Dr. Brad Smart is widely regarded as a world expert on hiring and is a renowned consultant to many leading companies and SMBs. He is the creator of Topgrading and author of Foolproof Hiring: Powerful, Fully Proven Keys to Hiring Mostly High Performers.   Dr. Brad was shocked to learn in the early years of his career that only 1 out of 3 employees at his company were considered top performers. He knew there had to be a better way to identify and hire more top performers, and Topgrading was born.   Employers save time and money by using the Topgrading approach. The robust and thorough process provides a prescreening snapshot that sifts out the best applicants and gets A players hired.   The job scorecard is another critical piece of the effective hiring process. Break down what the job entails and make sure that you know what you need before you start hiring someone who may or may not be a good fit for the requirements.   After the basic sort, ask three open-ended questions that candidates can answer before you have an in-person conversation. Each of these steps will help you identify and hire the high performers that you want on your team.   Interview Links: Topgrading Prescreen Snapshot   Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Recruiter.com Short List (use code scaleup)   Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.   Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne's original best-selling business book, Mastering the Rockefeller Habits.   Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.  

Chuck Cohen is the Managing Director of Benco Dental, the nation's third-largest dental distributor with customers across the US. Benco was founded in 1930 by Chuck's grandfather and now has 1,500 employees across all 50 states. They were recently recognized by Fortune magazine as one of the “Top 20 Best Places to Work in Healthcare.” Chuck is a results-oriented leader who enjoys developing and executing strategies and coaching others to grow. In this episode… Benco Dental is a highly successful company, achieving almost a billion dollars in sales this year and making it on the list of “Top 20 Best Places to Work in Healthcare.” How did it reach this level of success, and how can your business do the same? It starts with the interview. Using the Topgrading system, Chuck Cohen was able to level up his interview skills, hire candidates who exceeded expectations, and shape a cohesive and skilled team. Chuck says that Topgrading isn't just for high-level interviews and big companies — it's for every interview at any size company. In this episode of the Talent Wins podcast, Chris Mursau talks with Chuck Cohen, Managing Director of Benco Dental, about his hiring strategies and advice for other business leaders. Chuck shares his experience using the Topgrading system, why you should invest in hiring processes before you have talent issues, and tips for winning as a team. Resources Mentioned in this episode Chris Mursau on LinkedIn Topgrading on LinkedIn Topgrading Chuck Cohen on LinkedIn Benco Dental Topgrading (How To Hire, Coach and Keep A Players) by Brad and Geoff Smart Good to Great: Why Some Companies Make the Leap and Others Don't by Jim Collins Brad Smart on LinkedIn “Ep. 10: Kyle hires a super team” with Brad Smart on This is Small Business George Rable on LinkedIn

On Episode 10 of This is Small Business, Andrea learns a few tricks for hiring a super team when she speaks with Kyle Goguen, Owner and Founder of Pawstruck, and hiring expert Dr. Brad Smart, Author of ‘Top Grading.' Hiring is one of the trickiest – but most important – aspects of running a small business. Assembling the right team of people at the right time can mean the difference between growth and stagnation. But how do you find the right people to join your team, and avoid hiring the wrong ones? Essential listening if you're getting ready to hire!See omnystudio.com/listener for privacy information.

It's easy to become blinded by money when you're running a business. You can lose focus on your purpose as an entrepreneur. It can also cause problems in your company and with your people. In any business, company culture will lead you to success and help you avoid money problems. Shawn Burcham joins us on this episode to talk about the realizations he's had that changed how he runs his company. You'll hear about his journey and the successful growth of his business. Shawn shares what it means to have open-book leadership and be an employee-owned business. Find out how these strategies cultivated a wonderful work culture that led Shawn to success. Curious about these strategies and eager to use them in your company? Tune in to this episode to learn more about having an employee-owned business! 3 Reasons to Listen:Find out how reading can open up new opportunities for you as a leader. Discover how open-book leadership contributes to success. Learn and understand what it means to have a 100% employee-owned business. Resourceshttps://shawnburcham.com/book/ (Keeping Score With Gritt) by Shawn Burcham https://www.amazon.com/Topgrading-Hire-Coach-Keep-Players/dp/094400234X (Top Grading) by Brad Smart and Geoff Smart Connect with Shawn: https://shawnburcham.com/ (Website) | https://www.facebook.com/ShawnBurchamPFS/ (Facebook) | https://www.linkedin.com/in/shawnburcham/ (LinkedIn) | https://twitter.com/ShawnBurcham1 (Twitter) Visit https://seekgocreate.com/ (Seek Go Create) to listen to more episodes and check out the show notes. About ShawnShawn Burcham is an author, speaker, entrepreneur, and the founder of Pro Food Systems, Inc (PFSbrands) and GRITT Business Coaching. He worked in various companies before starting PFSbrands with his wife in 1998. From there, the company has grown with over 140 employee-owners, 1,300 foodservice locations and is now entirely employee-owned. Shawn greatly encourages starting businesses and has started and grown over 10 of his own while investing in others. His passion is helping others and empowering owners to become more successful in work and life. He continues to do this with GRITT Business Coaching and as an entrepreneur for over 20 years. You can learn more about Shawn on his https://shawnburcham.com/ (website). Connect with him on https://www.facebook.com/ShawnBurchamPFS/ (Facebook), https://www.linkedin.com/in/shawnburcham/ (LinkedIn), and https://twitter.com/ShawnBurcham1 (Twitter). Episode Highlights[03:07] What Shawn Burcham DoesShawn loves to create opportunities. His company focuses on helping people become better. His company puts food programs and franchises into supermarkets and convenience stores. He was interested in entrepreneurship as a kid and has worked in both big and small companies. After a while, he realized he was meant to be his own boss. Shawn enjoys seeing people excel and become successful.  [06:26] “There's nothing better for me than to see successful people. There's no jealousy involved with that. I think it's pretty cool to see other people excel, especially those that do something from nothing.” - https://ctt.ec/od5uy (Click Here To Tweet This)[06:54] Defining SuccessSuccess is different for everyone. It's important to think about what it means to you. Shawn leans toward an entrepreneurial or corporate definition of success. [09:10] Lessons While Growing UpShawn has a loving family. They focused on hard work to achieve success. He considers his dad his best coach, mentor, and hero. Mowing lawns became a good business lesson and source of income for Shawn. [11:46] Shawn's Turning PointAs a kid, Shawn didn't enjoy speaking, reading, and writing. Later on, a part-time CFO he hired encouraged him to read and learn from business books. Shawn thinks he would have been a better leader if he had read more when he was younger. Before he started reading, Shawn's business wasn't doing too well — he had no vision. Shawn realized he had...

Brad Smart, founder of Topgrading, Inc., author of six best-selling books on hiring, shares five common-sense solutions to hiring top performers to grow your business and how storytelling plays an important role.   Explore Park's free and premium story building tools including his new book, Brand Bewitchery: How to Wield the Story Cycle System™ to Craft Spellbinding Stories for Your Brand: http://bit.ly/StorytellingTools Like what you hear? Park offers online or in-person workshops, consulting and keynotes. Visit businessofstory.com to get in touch.

Michael Girdley (@Girdley), Bill D'Alessandro (@BillDA), and Mills Snell (@thegeneralmills) are joined by Brad Smart (@DrBradSmart) to talk about the Topgrading hiring process, issues in standard hiring practices, solutions, the importance of job descriptions and how to do them right, and much more.-----* Do you love Acquanon and want to see our smiling faces? Subscribe to our Youtube channel.* Do you enjoy our content? Rate our show!* Follow us on Twitter @acquanon Learnings about small business acquisitions and operations.-----Show Notes:(0:00) Intro(2:34) Why are hiring processes broken? What are common mistakes?(4:57) What are the solutions? What is the TORC technique?(8:50) How can people apply Topgrading ideas in the current context where employees have the leverage and lack time for extended interviews?(12:40) How do you go beyond the resumes? What is essential in a person's history?(15:24) What are standard practices to upgrade your hirings?(16:41) How can the Topgrading method be used in an acquisition?(19:02) Job descriptions are usually low appealing. How could SMB owners improve them?(22:41) What is the impact on the hiring process of having virtual interviews? (25:56) How do you think about optimizing Topgrading for the younger generations and their needs?-----Past guests on Acquanon include Nick Huber, Brent Beshore, Aaron Rubin, Mike Botkin, Ari Ozick, Mitchell Baldridge, Xavier Helgelsen, Mike Loftus, Steve Divitkos, Dzmitry Miranovich, Morgan Tate and more.-----Additional episodes you might enjoy:#83 Can you grow a business in a shrinking market? Featuring baller @WilsonCompanies as a special guest!#82 How Great Operators Win! How PE does it like pros with Mark Brooks#48 Two Landscaping Businesses for Sale - Mike Botkin of Benchmark Group

Michael Girdley (@Girdley), Bill D'Alessandro (@BillDA), and Mills Snell (@thegeneralmills) are joined by Brad Smart (@DrBradSmart) to talk about the Topgrading hiring process, issues in standard hiring practices, solutions, the importance of job descriptions and how to do them right, and much more.-----* Do you love Acquanon and want to see our smiling faces? Subscribe to our Youtube channel.* Do you enjoy our content? Rate our show!* Follow us on Twitter @acquanon Learnings about small business acquisitions and operations.-----Show Notes:(0:00) Intro(2:34) Why are hiring processes broken? What are common mistakes?(4:57) What are the solutions? What is the TORC technique?(8:50) How can people apply Topgrading ideas in the current context where employees have the leverage and lack time for extended interviews?(12:40) How do you go beyond the resumes? What is essential in a person's history?(15:24) What are standard practices to upgrade your hirings?(16:41) How can the Topgrading method be used in an acquisition?(19:02) Job descriptions are usually low appealing. How could SMB owners improve them?(22:41) What is the impact on the hiring process of having virtual interviews? (25:56) How do you think about optimizing Topgrading for the younger generations and their needs?-----Past guests on Acquanon include Nick Huber, Brent Beshore, Aaron Rubin, Mike Botkin, Ari Ozick, Mitchell Baldridge, Xavier Helgelsen, Mike Loftus, Steve Divitkos, Dzmitry Miranovich, Morgan Tate and more.-----Additional episodes you might enjoy:#83 Can you grow a business in a shrinking market? Featuring baller @WilsonCompanies as a special guest!#82 How Great Operators Win! How PE does it like pros with Mark Brooks#48 Two Landscaping Businesses for Sale - Mike Botkin of Benchmark Group

Topgrading is a hiring methodology from Brad Smart which is designed to provide you with a ninety per cent success rate when hiring and promoting people on your team.  The Topgrading process should provide you with A player candidates, those who are in the top ten per cent of all candidates at the pay level you provide. There are several tools within the Topgrading methodology and this week we explain the methodology and each of the tools.     ----- * Do you love The Growth Whisperers and want to see our smiling faces? Subscribe to our Youtube channel. * Do you enjoy our content? Rate our show! * Follow us on Twitter @Evolution_Perth and @lawrenceandco1 Learn more about building enduring great companies. -----   ----- Links: *https://evolutionpartners.com.au/ *https://lawrenceandco.com/ ----- Additional episodes you might enjoy: # 50 Jim Collins Flywheel Concept: How to build unstoppable momentum in your company # 16 Jim Collins # 84 The 7 common strategy mistakes from Michael Porter # 43 The top 7 best practices for weekly meetings  # 69 What is a Topgrading virtual bench and why you need one # 88 The hidden cost of not having a team of all A-Players

What is a Topgrading Job Scorecard and how do you use it?   This week on The Growth Whisperers we talk about one of the most important parts of hiring a new employee. It's called the Job Scorecard from Brad Smart at Topgrading and it's is so important to successfully hire. What we found over many years working with companies and seeing great hires and bad hires, is that often leaders are not clear enough upfront about what great looks like in a role. The Job Scorecard determines what great looks like in a role and is a tool to use not only during hiring and onboarding but all the time people are employed in that role.   

We’re on the road this week as First Full of Dirt moves from the camo cave to the camper cave to talk with Brad Smart! Brad is the General Manager of five RV locations and he is giving us the truth, the whole truth.. the don’ts and the dos with all things RV. 

Dr. Brad Smart talks to peopleHum about how the new age tech is helping with enriching recruitment experience. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!

Jeff Freemyer is a serial entrepreneur in high technology. He has been a visionary and amongst the early-stage pioneers in interactive distance learning, outsourced business TV production and distribution, as well as interactive multimedia content development and publishing. For many years, he was the CEO of Convergent Media Systems, the world's largest business television provider with expertise in satellite communications, e-learning/distance learning, and turnkey TV production and delivery. The company installed, maintained, and operated satellite communications networks for 250+ of the Fortune 500 companies as well as the world’s largest private satellite-based distance learning network, serving 8 million students in 12,000 high schools daily. Jeff has also collaborated with numerous world-class thought leaders including helping create and produce an innovative interactive multimedia platform for Topgrading, the #1 best-selling book on selecting, hiring, and developing A-players with Dr. Brad Smart. He is currently involved as a Managing Partner of Epione Venture Capital Firm. In this episode of the Smart Business Revolution Podcast, John Corcoran is joined by Jeff Freemyer, Managing Partner of Epione Venture Capital Firm, to talk about launching and working with satellite and distance learning networks. Jeff also shares his experience in working with Fortune 500 companies at Convergent Media, the advancement in satellite networks, working with Verne Harnish, and going into the venture capital world. The post Jeff Freemyer | The “Zoom Backstory”: Launching One of the First Business Satellite and Distance Learning Networks appeared first on Smart Business Revolution.

Brad Smart talks to Steve Ahern about the radioinfo flash briefing and lessons learnt. See acast.com/privacy for privacy and opt-out information.

Today Joining Dan we have Brad Smart. Brad is the Founder of Topgrading, the hiring methodology that has enabled hundreds of companies, including leading companies such as General Electric, Honeywell, Barclays, and American Heart Association, to more than triple their success hiring and promoting people who turn out to be high performers.

Today Joining Dan we have Brad Smart. Brad is the Founder of Topgrading, the hiring methodology that has enabled hundreds of companies, including leading companies such as General Electric, Honeywell, Barclays, and American Heart Association, to more than triple their success hiring and promoting people who turn out to be high performers.

Hiring A-Players begins with an A-Player interview process. It’s a fact; hiring is expensive and time-consuming. Chances are you’ll get more mediocre applicants and sometimes even dishonest ones. The worst case is a mishire. Are these avoidable? Absolutely! Start by setting an effective strategy in place. This episode will teach you how. Listen out for: The importance of targeting high performers in your job-listing and how to do it right Topgrading: The tried and true process to help you avoid mishiring your next candidate How to spot an honest A-player in the interview process Like this episode? Leave us a review on iTunes, Twitter or Instagram (@Mindvalley).

This week's guest on The Melting Pot is considered to be the world's foremost expert on hiring, Dr. Brad Smart. Brad is the founder and CEO of Topgrading Inc, a company that, amongst many things, interviews candidates for hire or promotion to senior positions - the A players, the topgrade. Brad's methodology is so successful, he is credited with tripling the successful hiring and promotion of high performers at companies such as General Electric, Honeywell, Barclays, and the American Heart Association. Since the 1970s, Brad has conducted close to 7,000 in-depth interviews with executives and has authored 7 books. Topgrading Inc doesn't just interview candidates, it is also a software company whose platform is designed to integrate with any company's applicant tracking software. On today's podcast: Why Brad got started recruiting high performers The truth serum The secrets of topgrading Why HR can't deliver A-players 40-50% of all resumes contain significant lies Why he replaced the job description with a scorecard Why he isn't a fan of psychometric testing Links: Society of Human Resources Management https://www.topgrading.com/resources/topgrading-ebook/ Topgrading version 3 - Bradford D. Smart https://prescreensnapshot.com/

Welcome to episode 188! We began the People Decision series on episode 184 with Core Values and episode 185 on how to assess your staff based on Topgrading principals A, B, or C players. Episode 186 was about how to build Scorecards to hire based on competencies and accountability. Last week we gave in depth step by step process on how to attract, interview and decide on who to hire. Throughout this series we have provided awesome free resources on how develop Core Values a Topgrading eGuide compliments of Brad Smart, an in depth spreadsheet called Employee Evaluations Activity, Job Scorecard templates as well as, a cheat sheet on how to hire “A Players”! Episode 188 will conclude the People Decision series with Onboarding and Retaining People in your company. MAxum Corporation - Inspiring Greatness Show Notes: http://maxumcorp.com.au/podcasts/

Welcome to episode 187! We began the People Decision series on episode 184 with Core Values and episode 185 on how to assess your staff based on Topgrading principals A, B, or C players. Last week on episode 186 was about how to build scorecards to hire based on competencies and accountability. Don’t miss our Awesome Free worksheets on how develop Core Values, how to evaluate your employees and make decisions to retain, motivate thru mentoring and coaching. The first bonus is Topgrading eGuide compliments of Brad Smart and his team plus bonus #2 is an in depth spreadsheet called Employee Evaluations Activity which is a brilliant way to evaluate your staff. We have Job ScoreCard templates as well as a cheat sheet on how to hire “A Players”. Today we will focus on how to find A Player, some tips on hiring process including interview questions and how to conduct reference checks. Maxum Corporation - Inspiring Greatness Show Notes: http://maxumcorp.com.au/podcasts/

Welcome to episode 186! Do you have the right tools to assess your talent and ensure you have the right employees on your bus doing the right jobs? We began the People Decision series on episode 184 with Core Values and last episode 185 on how to assess your staff based on Topgrading principals A, B, or C players. We also have awesome Free worksheets on how develop Core Values, how to evaluate your employees and make decisions to retain, motivate thru mentoring, coaching and lastly when to fire bad employees. The first bonus is Topgrading eGuide compliments of Brad Smart and his team plus bonus #2 is an in depth spreadsheet called Employee Evaluations Activity which is a brilliant way to evaluate your staff.   Maxum Corporation - Inspiring Greatness Show Notes: http://maxumcorp.com.au/podcasts/

Today’s rockstar couple has graced the Wholesaling Inc. podcast before and now they’re back to share how they are taking their wholesaling business to the next level. Brian and Misty Pistone first joined the tribe in December of 2017. However, while their wholesaling business has been massively successful, they soon realized having a family and running a business at the same time has left them exhausted, with little to no time for anything else. Undoubtedly, this is a predicament many people (couples or otherwise) in the wholesaling space share. Sure, you’re being rewarded financially but you are also compromising your freedom and quality time with loved ones. If you ever find yourself in this dilemma, take that as your cue to take things to the next level. The good news is there is a way for you to enjoy more freedom, spend more quality time with loved ones, and enjoy phenomenal wholesaling success. And that’s what you’ll learn more of in this episode. So sit down, tune in, and have a pen and paper handy. You’ll have so many powerful insights, tips, and gold nuggets to take note of in today’s episode!   RESOURCES: Rich Dad Poor Dad by Robert T. Kiyosaki Traction by Gino Wickman Topgrading by Brad Smart and Geoff Smart Scaling Up by Verne Harnish The 4 Disciplines of Execution by Chris McChesney and Sean Covey Tai Lopez Podio Indeed Facebook Live CallRail Next Level Wholesaling

Today Dr. Sabrina is answering a question from Heidi Adams, one of our listeners in rural Wyoming. Heidi’s business has been growing faster than she expected and she needs a process for hiring.   Heidi is not alone! In fact, most small business owners typically don't have a system for hiring. So when it's time to hire someone, you write a quick job description, think of some interview questions and hope the right person shows up. Usually they don’t!  On the show today, Dr. Sabrina shares a system for attracting A-Players AND a system for hiring that will ensures you hire A-players and not just warm bodies! Show Highlights: Clarify your immutable laws or your core values because those drive the culture of your business. The first few team members you hire are going to be key to the culture of your business. Dr. Sabrina goes in-depth into figuring out your immutable laws in her free masterclass, which is available at  www.howtohirethebest.com A quick way pointer to your core values, which will lead you to discover your immutable laws. There are two systems that you will need to put in place in your business- the first is an employee attraction system, and the second is a system for hiring. What you need to think about to attract the best employees to your business. Identifying what you really need the person to do for you. You're looking for someone with the personality traits to be successful in the required role, with core values that align with your own. How being in a rural area becomes an advantage for attracting A-players to a team. A-players hang together. Describing the specific kind of person you're looking for. A-players aren't usually looking for work. Places to start networking when looking for A-players. You need to think one or two years ahead, in the hiring process for your business, so Dr. Sabrina gives Heidi some tips for doing this. It's wise today, with employment rates so low, to make it easy for people to apply to your business, and then to put filters in place. The threat of a reference check should be one of the first filters that are put in place. How the threat of a reference check can help you, as a future employer. Dr. Sabrina recommends the book Who by Geoff Smart and Randy Street, for a robust, laid-out interview processes. The interview process, as outlined in the book, Who. Some questions to ask in the screening interview. You're looking for patterns in the interview process. The Topgrading interview is more in-depth than the screening interview. It's ideal to have someone to interview with you for this one, to watch for the non-verbal signals while you ask the questions. You can also confer together, after the interview. The value and power of taking interviewees back in time during an interview. You want people on your team who are coachable. Doing the reference checks. Some things to listen for during an interview. The scorecard is really key in the hiring process. Why Dr. Sabrina recommends laying out your whole interview process ahead of time. Some important things to bear in mind, and to do, when making an offer to an A-player. Resources: Profit by Design Podcast: www.profitbydesignpodcast.com  Profit by Design Facebook group Email: sarbinaandmike@profitbydesignpodast.com www.profitgift.com Apply at www.profitgift.com  to be 1 of the 5 business owners Dr. Sabrina works with in 2019 to triple profit, identify your business Sweet Spot, and put the team and systems in place so you can take a 4 Week Vacation. www.drsabrinastarling.com/jumpstart For Dr. Sabrina's free masterclass go to www.howtohirethebest.com Books mentioned: Topgrading by Brad Smart and Geoff Smart                              Who by Geoff Smart and Randy Street  

Brad has worked in film as a director and producer, he’s been a journalist, broadcaster, and businessman. His passion for radio wasn’t simply a desire to work for a radio station, Brad wanted to own the station. This podcast offers an interesting insight into what it was like for Brad to raise the capital to purchase his own radio stations and to streamline those operations so that they became profitable businesses. We also talk about how the global financial crisis, two major floods and a cyclone impacted on Brad Smart’s regional radio network. Whether you’re someone who has worked in the radio industry or simply an entrepreneur or businessperson interested in strategy, risk mitigation, planning and business models, I hope you enjoy this podcast.

Around the time of the Depression, a young entrepreneur was the number one printer in New York City. However, his attitude was bad, and he started to lose clients, team members, and even his family. Before long, he couldn't sustain being in business, and found himself unable to pay his bills. Things got so bad that he even considered suicide. While sitting on a bench in Central Park, he encountered a distinguished elderly gentleman. The young entrepreneur told the story of what was wrong in his life, and the elderly gentleman handed him a check for $1 million, asking him to come back in a year and explain what he had done with the money. He looked at the check, saw the name John D. Rockefeller Jr. in the corner, and excitedly thought that his life was finally changing for the better. Instead of cashing the check, he carefully tucked it away in his safe, resolving to see what he could do without it. Over time, he won back his customers, his children, his vendors, and eventually his wife. The important thing to note here is that his skills hadn't changed at all; the only difference was his attitude. Within a year, he was number one again. He brought the uncashed check back to the park bench a year later, only to find that the man who had given him the check was not actually John D. Rockefeller Jr. As this shows, belief can be just as important as reality. This story illustrates the be-do-have scenario: you become the person you need to be, do the things that person would do, and finally have the things that person would have. The idea that you need to have before you can do or be is backwards. In this episode, you'll learn about all of this, as well as how to get A-players to join your team (believe it or not, salary is reason #5!), why beliefs determine behavior instead of the other way around, why B-players and A-players don't like each other, why attitude isn't learnable, and much more. Tune in to learn all these powerful insights that you can apply to your business! In This Episode: [02:06] - Alex talks about the three key insights into becoming an ethical influencer that you'll learn in this episode. [02:50] - We hear a story (that may or may not be true) that illustrates the importance of having a good attitude. [04:58] - Within the story Alex is telling, the young entrepreneur encounters an elderly man who will change the course of his life. [07:34] - Alex takes a quick break from his story to point out that more millionaires were created during the Depression than at any other time during the history of the United States. [11:15] - The young entrepreneur came back to the bench a year later, as planned. Alex explores the surprising turn of events that happened then. [11:56] - Alex talks about the moral of the story, and what we can take away from it. [10:19] - One of the keys is “going first” and being vulnerable with the people you want to change your relationship with. [13:30] - Alex brings up Nelson Mandela, Dr. Martin Luther King Jr., Mahatma Gandhi, and Mother Teresa as examples of the point he has been making. [14:18] - The Alexism for this story is this: you don't need a parachute to skydive. You just need a parachute to skydive more than once. [15:14] - How does this story and its lessons apply to your business? [16:32] - Alex offers advice he learned from Brad Smart, the author of Topgrading. [19:18] - We hear about Jack Welch's strategy to encourage high performance, as well as the story of Jim Carrey's check to himself. [20:35] - Alex recaps the insights that he has covered in today's episode, as well as the story of a team winning due to their attitude. [22:30] - Speaking of reviews, if you haven't already reviewed a previous episode of this podcast, please go to this link and type in your biggest takeaway from this episode as a review! [23:20] - Alex offers listeners a final gift in honor of this seventh episode: a free copy of his book Alexisms! To learn how to get your free book, tune into the episode. Links and Resources: Alex Mandossian MarketingOnline.com Skipio - where mass business texting gets personal! Alexisms by Alex Mandossian All Selling Aside on iTunes Topgrading by Brad Smart Jack Welch Jim Carrey Jim Valvano

Brad Smart who is the author of Topgrading. Go to topgrading.com to find out more.Topgrading is widely considered to be the most effective methodology for hiring the best talent to work for your company and is used by fortune 500's, small businesses and non profits alike and in this episode Brad shares how we can use the Topgrading interview process to hire only the very best people the people he calls A-players, and to get the very best out of them and to keep them doing their best work for you for long term. NOTE: There is an echo in the middle third of the interview which reduces the quality of the audio. You can still hear what is being said but I would highly recommend reading the transcript on my blog so that you don't miss anything.

Tired of making hiring misfires? Dr. Brad Smart, author and President and CEO of Topgrading, Inc. is frequently acknowledged as the world’s foremost expert on hiring. Dr. Smart shares three hiring techniques you can start using today. He also discusses with BizTalk Radio Show host Jim Lobaito his latest research from his bestselling book “Topgrading, 3rd Edition: The Proven Hiring and Promoting Method That Turbocharges Company Performance.” Included in their discussion are the common hiring issues that all managers struggle with and straight-forward techniques to work around them.

It’s tough to hire new employees these days.   It may seem like a strange statement, and it’s not top on the list of concerns of most people, but it’s something to consider.   If you’re one of the small businesses that’s actually thriving in this weak economy, and you put an ad in the […] The post Startup BizCast #81 – Hiring in a Weak Economy (Brad Smart) first appeared on EndGame Public Relations.

It’s tough to hire new employees these days.   It may seem like a strange statement, and it’s not top on the list of concerns of most people, but it’s something to consider.   If you’re one of the small businesses that’s actually thriving in this weak economy, and you put an ad in the […]

NAPL, the trade association for excellence in graphic communications management, is pleased to present the first in a series of podcasts previewing NAPL's Top Management Conference, taking place March 7-11 in Santa Barbara. This podcast features an interview with Brad Smart, Ph.D., president of Smart & Associates, author of the best-selling Topgrading: How Leading Companies Win by Hiring, Coaching, and Keeping the Best People . Dr. Smart will be the keynote speaker at NAPL's Top Management Conference this year. Bradford D. Smart, Ph.D. Download the podcast here (33.1 mb stereo MP3 file, 23:30 duration). For information or to register for this important converence, call NAPL at (800) 642-6275, Option 4, or visit www.napl.org. You can also click here to go directly to the registration page.