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In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie Bello
In this episode of the Transform Sales Podcast, Amir Reiter, Founder and CEO at CloudTask, talks with Jen Steele, Co-Founder and CEO at SoundGTM. They discuss how SoundGTM enables B2B startups and sales teams to scale pipeline efficiently through automated referral partnerships. Jen shares insights into the pain points of managing referral and affiliate programs manually, emphasizing how SoundGTM simplifies commission tracking, partner payments, and integration with popular CRMs like HubSpot, Salesforce, and Pipedrive. Discover how SoundGTM can streamline your partner referrals, drive predictable revenue, and significantly reduce operational headaches. Try SoundGTM here: https://software.cloudtask.com/soundgtm-88530b #OutboundSales #ReferralMarketing #SalesPartnerships #B2BGrowth #SoundGTM
In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie Bello
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura ☁, Marketplace Specialist at CloudTask, interviews Saahil Dhaka, Co-Founder and CEO at Clientell, a customer engagement platform designed to help businesses manage client relationships and enhance communication. The platform targets sales and customer service teams looking to improve client satisfaction and retention through personalized outreach. Saahil shares how Clientell simplifies client communication by automating key processes, reducing admin work by up to 70%, and improving data hygiene. By streamlining workflows and enhancing visibility, Clientell allows teams to focus on more strategic tasks while improving overall operational efficiency. The platform's ability to centralize data and reduce the complexity of tech stacks makes it a powerful solution for businesses seeking to optimize customer engagement and reduce costs. Ideal for sales teams and customer service leaders struggling with manual processes and inefficient systems, Clientell transforms how companies interact with clients, providing a seamless experience that drives retention and growth. Try Clientell here: https://getcloudtask.com/clientell-55dc14 #TransformSales #SalesSoftware #Clientell #CloudTask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura ☁, Marketplace Specialist at CloudTask, interviews Hugo Rawlinson, CRO and Co-Founder at Partner Program AI, an AI-powered PRM software that revolutionizes partner relationships by enabling seamless recruitment, management, and growth of partnerships to accelerate revenue. Hugo shares how Partner Program AI helps businesses scale partnerships without burnout by automating processes, enhancing visibility, and streamlining partner enablement. By reducing manual work and providing real-time insights, the platform empowers sales teams to focus on high-value partnerships and drive predictable revenue. Partner Program AI's smart dashboards and automation ensure that vendors and partners can maximize collaboration and engagement effortlessly. Ideal for partner managers and sales leaders struggling with scaling partnerships while maintaining efficiency, Partner Program AI transforms traditional PRM strategies into an intuitive, data-driven experience. Try Partner Program AI here: https://software.cloudtask.com/partner-program-38ee83 #TransformSales #SalesSoftware #PartnerProgramAI #CloudTask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura ☁, Marketplace Specialist at CloudTask, interviews Ruari Baker, Co-Founder and CEO at Allegrow, the #1 platform for inbox placement. Allegrow helps businesses optimize their sender reputation and inbox placement, ensuring that sales and marketing emails reach the priority inbox instead of the spam folder. Ruari shares how Allegrow enables revenue leaders to avoid spam filters, improve email engagement, and maintain high deliverability rates. By leveraging Allegrow's technology, sales teams can confidently scale their outreach while protecting their domain reputation. Ideal for sales and marketing professionals relying on email outreach, Allegrow is the perfect solution to enhance deliverability and boost response rates. Try Allegrow here: https://getcloudtask.com/Allegrow-5bf5e2 #transformsales #salessoftware #Allegrow #CloudTask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie Bello
In this episode of the Transform Sales Podcast: Sales Software Review Series, David Menjura
In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie Bello
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura
In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie Bello, Marketplace Specialist at CloudTask, interviews Jason Case, Founder & CEO at Pulse, a CRM software built for sales teams and lead generation agencies. Jason shares how Pulse helps sales professionals streamline prospect interactions with integrated social media engagement, a unified inbox for email and LinkedIn, and pipeline stage filtering. The platform simplifies lead management, enhances communication, and optimizes sales processes for B2B teams looking to close more deals efficiently. Ideal for sales teams and agencies aiming to boost productivity, Pulse offers a seamless approach to managing leads and engaging prospects effectively. Try Pulse here: https://software.cloudtask.com/pulse-technology-c2e782 #transformsales #salessoftware #PulseCRM #CloudTask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura
In this episode of the Transform Sales Podcast: Sales Software Review Series, Amir Reiter, CEO at CloudTask, interviews Franck Perez, Head of International Sales at Kavkom, an all-in-one VOIP platform designed for small and medium-sized businesses without a CRM or existing VOIP service. Franck shares how Kavkom helps businesses streamline communication with powerful call management features, IVR systems, and team collaboration tools. The platform enables companies to enhance customer interactions, improve efficiency, and scale operations without requiring complex infrastructure. Perfect for businesses seeking a cost-effective, scalable solution, Kavkom makes it easy to set up and manage calls, ensuring teams stay connected and productive. Try Kavkom here: https://software.cloudtask.com/kavkom-3b77eb #transformsales #salessoftware #Kavkom #CloudTask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura ☁, RevOps Marketplace Specialist at CloudTask, interviews Jói Sigurdsson, Founder & CEO at CrankWheel, an intuitive screen-sharing tool designed for seamless communication between sales representatives and clients. Jói explains how CrankWheel helps sales teams engage prospects in real-time with instant screen sharing—without requiring downloads or complicated setups. By eliminating friction in remote presentations, CrankWheel empowers sales reps to deliver smooth, professional demos that keep prospects engaged and drive conversions. Ideal for teams handling outbound sales, customer support, and remote meetings, CrankWheel makes it easier to showcase products, answer objections on the spot, and accelerate the sales cycle with just a simple link. Try CrankWheel here: https://getcloudtask.com/crankwheel-e5ae1e #transformsales #salessoftware #crankwheel #cloudtask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie Bello, Marketplace Specialist at CloudTask, interviews Victoria Abed, Chief Revenue Officer at Pitch Avatar, an AI-powered sales enablement platform that helps B2B sales teams create personalized video pitches to boost engagement and conversion rates. Victoria shares how Pitch Avatar enables sales managers, account executives, and marketing leaders to stand out in crowded markets by leveraging AI-driven video personalization. With features like automated script generation, real-time voice cloning, and dynamic video rendering, the platform allows sales professionals to scale outreach efforts without sacrificing authenticity. Ideal for teams looking to increase response rates and drive meaningful conversations, Pitch Avatar helps businesses craft compelling pitches in minutes, making video prospecting more effective and scalable. Try Pitch Avatar here: https://getcloudtask.com/pitchavatar-a911d2 #transformsales #salessoftware #pitchavatar #cloudtask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie Bello
In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie Bello
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura, RevOps Marketplace Specialist at CloudTask, interviews Ramesh Ravishankar, Co-Founder and Chief Growth Officer at Highperformr.ai, a powerful B2B lead generation and social media automation platform. Ramesh discusses how Highperformr leverages social signals and advanced targeting techniques to help businesses identify and enrich their ideal customer profile (ICP) leads from social media platforms like LinkedIn and X (Twitter). With features like streamlined go-to-market (GTM) workflows, social listening, and lead spearfishing, Highperformr empowers businesses to engage with high-potential prospects more effectively. The platform also helps companies expand their social reach by automating content creation and distribution, while tracking audience engagement patterns to optimize outreach efforts. Ideal for businesses looking to boost lead generation, enhance online visibility, and streamline their social media strategy, Highperformr makes it easy to schedule 30 days of LinkedIn and Twitter content in under 30 minutes, significantly boosting efficiency and results. Try Highperformr here: https://getcloudtask.com/highperformr-99d3eb #TransformSales #SalesSoftware #LeadGeneration #Highperformr #CloudTask #SocialMediaMarketing #B2B
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura, Marketplace Specialist at CloudTask, interviews Scott Smith, CEO at Zight. Zight offers sales intelligence tools designed to help businesses identify and engage potential leads, providing a powerful solution for sales teams aiming to enhance their prospecting efforts. By simplifying lead identification and connection, Zight empowers account executives to streamline their prospecting and maximize engagement with minimal effort. Try Zight here: https://getcloudtask.com/Zight-4d4398 #TransformSales #salessoftware #cloudtask #Zight #B2B
In this episode of the Transform Sales Podcast: Sales Software Review Series, Amir Reiter, CEO at CloudTask, interviews Frank Sondors, Co-Founder and CEO of Salesforge. Salesforge is an AI-powered sales platform designed to enhance lead generation, automate outreach, and streamline pipeline management. With advanced algorithms for identifying high-quality leads, personalizing messaging, and nurturing prospects through the sales funnel, Salesforge is ideal for sales reps, business development teams, and sales managers aiming to boost productivity, scale outreach efforts, and drive revenue growth with minimal manual intervention. Try Salesforge here: https://getcloudtask.com/salesforgelisting1 #TransformSales #salessoftware #cloudtask #Salesforge #B2B
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura, Marketplace Specialist at CloudTask, interviews Carissa McCollom, Senior Account Executive at Buddy Punch. Buddy Punch simplifies time tracking, scheduling, and payroll with features like GPS tracking, real-time reporting, and payroll integration, helping businesses achieve accurate workforce management efficiently. Try BuddyPunch Here: https://getcloudtask.com/buddypunch-869126 #TransformSales #salessoftware #cloudtask #BuddyPunch #B2B
In this episode of the Transform Sales Podcast: Sales Software Review Series, Amir Reiter, CEO at CloudTask, interviews Michael Kole, SVP of Marketing at Everflow, a comprehensive partner marketing platform that helps businesses manage and scale their affiliate, influencer, and partner programs. Michael shares how Everflow empowers marketers to track performance across all channels, analyze ROI with detailed insights, and automate compliance and optimization processes. With powerful analytics and seamless integrations, the platform enables businesses to maximize revenue growth efficiently while maintaining full control over their partnerships. Ideal for companies looking to optimize their partner marketing efforts, Everflow provides a scalable and data-driven approach to managing affiliate, influencer, and strategic partner relationships. Try Everflow here: https://getcloudtask.com/everflow. #transformsales #salessoftware #everflow #cloudtask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie
In this episode of the Transform Sales Podcast: Sales Software Review Series, Amir Reiter, CEO at CloudTask, interviews V. Frank Sondors
In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura, RevOps Marketplace Specialist at CloudTask, interviews Usman Sheikh, Founder and CEO at xiQ, Inc., a Personality-driven Sales and Marketing Platform designed to elevate B2B engagement using AI. Usman introduces xiQ, highlighting its advanced features, such as behavioral insights, real-time sales triggers, and seamless integration with Outlook and Salesforce. The discussion centers on how xiQ empowers sales teams to personalize their outreach, making it a game-changer for sales professionals and marketers seeking to improve engagement and drive results. Usman explains how xiQ's unique approach, combining AI and personality-driven insights, helps businesses enhance their B2B interactions, streamline workflows, and boost performance. The episode shows how xiQ supports teams in building stronger, more meaningful connections with prospects and clients, positioning it as an essential tool for modern sales and marketing efforts. Try xIQ Here: https://getcloudtask.com/xiq #TransformSales #salessoftware #cloudtask #xIQ #B2B
In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie Bello, Marketplace Specialist at CloudTask, interviews Alex Poe, Co-Founder and CEO of Chambr, a sales coaching software designed to enhance team performance through game-based simulations. Alex introduces Chambr, highlighting its ability to provide real-time feedback, customizable coaching plans, and analytics for tracking progress of the sales reps. The conversation centers around Chambr's ideal users—sales leaders looking to upskill their teams—and how the platform develops sales skills by simulating actual sales calls with AI personas. Alex showcases key features such as real-time coaching insights, progress tracking, and the AI-driven personalized training experiences. The demo includes a deep dive into Chambr's customizable coaching plans, designed to cater to specific team needs, making it a powerful tool for improving overall sales performance. Chambr helps sales leaders build more effective teams and provides sales reps with the right simulated scenarios so that they can practice without burning through real-life prospects. The episode offers valuable insights into how Chambr supports sales organizations in achieving their sales goals. Try Chambr Here: https://getcloudtask.com/chambr #TransformSales #salessoftware #cloudtask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura, Marketplace Specialist at CloudTask, interviews Raja Balachandran, Head of Sales & GTM of Cone (YC S22), a modern finance and accounting platform designed for SMBs. Raja introduces Cone, emphasizing its automation of bookkeeping, tax filing, compliance, and vendor payments. The discussion focuses on Cone's ideal customers—small to medium-sized businesses—and how it streamlines financial operations while improving reporting efficiency. Raja showcases key features, such as automated transaction categorization, real-time financial dashboards, and seamless integration with accounting tools. The demo includes a look at the platform's vendor payment automation and tax filing features, reducing manual errors and saving time. Cone ultimately enhances financial accuracy, compliance management, and business scalability. The episode provides insights into how Cone helps SMBs manage their finances efficiently and with confidence. Try Cone Here: https://getcloudtask.com/cone #TransformSales #salessoftware #cloudtask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Tony Dicks, CRO at CloudTask, interviews Nick Caruso, CRO and Co-Founder of KnowledgeNet.ai, a powerful AI-driven lead mining software. Nick discusses how KnowledgeNet leverages relationship intelligence to uncover hidden connections within an organization's network, helping sales and marketing teams optimize their prospecting efforts. With features like hyper-targeted list building, seamless CRM integration, and real-time interaction tracking, KnowledgeNet.ai empowers teams to make smarter, data-driven decisions and accelerate the sales cycle. Ideal for businesses looking to boost conversion rates and enhance prospecting efficiency, KnowledgeNet.ai ensures that sales teams can identify high-value leads with ease. By tapping into internal networks and optimizing engagement, the platform helps streamline outreach efforts and drive more meaningful conversations. Try KnowledgeNet.ai here: https://getcloudtask.com/KnowledgeNet #TransformSales #SalesSoftware #LeadMining #CloudTask #AI
In this episode of the Transform Sales Podcast: Sales Software Review Series, Tony Dicks, CRO at CloudTask, interviews Devanshu Sinha, Founder and CEO of Scriptify, an AI-powered autodialer designed to optimize cold calling for sales teams. Devanshu explains how Scriptify enhances sales productivity with its advanced features, including pickup prediction, a talk track builder, and AI-generated call notes. Ideal for SDR managers and sales leaders, Scriptify helps boost connect rates and conversation quality, ensuring teams can eliminate wrong numbers and achieve 6-12 conversations per hour with ease. Try Scriptify here: https://getcloudtask.com/Scriptify #TransformSales #SalesSoftware #ColdCalling #CloudTask #AI
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura, Marketplace Specialist at CloudTask, interviews Raul Galera, Growth Leader at ReferralCandy, an eCommerce referral marketing platform that automates the process of growing sales through customer referrals. Raul discusses how ReferralCandy helps online stores leverage the power of word-of-mouth marketing by offering customizable rewards and robust fraud prevention measures, enabling businesses to acquire new customers and retain existing ones efficiently. This game-changing tool streamlines referral programs, making it easier than ever for eCommerce businesses to scale their growth. Try ReferralCandy here: https://getcloudtask.com/ReferralCandy #TransformSales #ReferralMarketing #CloudTask #eCommerce #SalesSoftware
In this episode of the Transform Sales Podcast: Sales Software Review Series, Amir Reiter, CEO at CloudTask, interviews Lars Helgeson, Founder & CEO at CompleteCRM, a comprehensive, all-in-one CRM solution built to unify customer engagement across multiple business departments. Lars discusses how CompleteCRM empowers B2B agencies to manage client revenue seamlessly by integrating essential tools and processes for consistent and efficient customer interactions. With its focus on delivering, tracking, and managing client performance, CompleteCRM helps drive streamlined processes, improved client relationships, and enhanced customer satisfaction. Try CompleteCRM here: https://getcloudtask.com/CompleteCRM #TransformSales #salessoftware #cloudtask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Tony Dicks, CRO at CloudTask, interviews Marc Lewin, Co-founder & CMO of Salemaker, an AI-powered video generation platform designed to automate and scale personalized video content for sales and marketing teams. Marc shares how Salemaker's cutting-edge features, such as voice cloning in multiple languages, face syncing for realistic expressions, and automated scripting, enable teams to create highly engaging and customized videos quickly. Ideal for improving customer engagement and streamlining sales prospecting, Salemaker is a game-changer in personalized video communication. Try SaleMaker here: https://getcloudtask.com/salemaker #TransformSales #salessoftware #cloudtask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Amir Reiter, CEO at CloudTask, interviews Daniel Miller, Co-Founder & Head of Product at RecruiterPM, a comprehensive recruitment management software. Daniel delves into how RecruiterPM helps recruiters and staffing agencies streamline their hiring processes, manage talent pipelines, and enhance client communication. The software offers a suite of tools tailored to improve candidate placement, optimize workflows, and elevate the hiring experience for both candidates and clients. RecruiterPM is ideal for recruitment professionals and agencies aiming to boost efficiency, enhance candidate engagement, and achieve higher placement rates. Try RecruiterPM here: https://getcloudtask.com/recruiterpm #TransformSales #salessoftware #cloudtask
In this episode of the Transform Sales Podcast: Sales Software Review Series, Amir Reiter, CEO at CloudTask, interviews Daniel Duran, Head of Marketing at Capsule CRM, a simple yet powerful CRM solution designed for small businesses. Daniel discusses how Capsule CRM enables small business owners, sales teams, and account managers to manage contacts, track tasks, and analyze sales pipelines more effectively. The platform is built to streamline sales processes, enhance communication, and boost customer engagement with its easy-to-use features. Capsule CRM is perfect for small businesses seeking to drive sales growth, improve customer relationships, and increase retention rates. Try Capsule CRM here: https://getcloudtask.com/capsule #TransformSales #salessoftware #cloudtask
Avoid Sales Outsourcing Blindspots. Quickly Access Comprehensive Information About Available RevOps Talent In One Place So You Can Make More Informed Hiring Decisions. Connect with Dave
In episode 148 of the Transform Sales Podcast: Sales Software Review Series, Tony Dicks, CRO at CloudTask, interviews Yelena Baneesh, Account Strategist at FourSixty, a social commerce software that transforms Instagram content into shoppable experiences on websites. Yelena introduces FourSixty, emphasizing its key features such as customizable galleries, user-generated content management, and email marketing integration. The discussion highlights how FourSixty empowers direct-to-consumer brands to monetize their Instagram content, helping businesses boost online sales and drive consumer engagement through social media. Yelena shares insights on how FourSixty's social commerce capabilities enable brands to seamlessly turn user-generated content into shoppable website experiences, positioning it as a must-have tool for growing consumer brands. Try FourSixty Here: https://getcloudtask.com/FourSixty #TransformSales #salessoftware #cloudtask #FourSixty #socialcommerce
In episode #145 of the Transform Sales Podcast: Sales Software Demo Review, Eddie Bello, Marketplace Specialist at CloudTask, interviews Kapil Khangaonkar, Founder of Clodura.ai, an AI-powered sales prospecting and lead generation platform. Kapil introduces Clodura.ai, explaining how the platform helps businesses find targeted leads, gather contact information, and automate outreach, making it ideal for sales teams, business development professionals, and marketers. The conversation highlights how Clodura.ai enhances lead acquisition, streamlines prospecting, and shortens the sales cycle with data-driven insights and automation tools. Kapil showcases key features like AI-driven prospecting, automated outreach, and real-time data enrichment, all designed to help sales teams close deals faster and more efficiently. The demo also touches on how Clodura.ai integrates with existing CRMs to improve the efficiency of sales operations. The software ultimately helps sales teams focus on high-value tasks by automating manual processes and providing actionable insights, significantly boosting sales productivity. Try Clodura.ai Here: https://getcloudtask.com/clodura #TransformSales #salessoftware #cloudtask
Welcome to the Belkins Podcast! In this episode, we've compiled the best moments from Season 4 of the Growth Podcast - part 2, now rebranded to Belkins Podcast and available on our new YouTube channel.Join our host, Michel Maximoff, Co-Founder & Managing Partner of Belkins, as he engages with industry leaders and experts. Dive into insightful discussions on sales, marketing, leadership, and personal growth. Don't forget to like, comment, and subscribe for more valuable content!
Welcome to the Belkins Podcast! In this episode, we've compiled the best moments from Season 4 of the Growth Podcast, now rebranded to Belkins Podcast and available on our new YouTube channel.Join our host, Michael Maximoff, Co-Founder & Managing Partner of Belkins, as he engages with industry leaders and experts. Dive into insightful discussions on sales, marketing, leadership, and personal growth. Don't forget to like, comment, and subscribe for more valuable content!
In episode #126 of the Transform Sales Podcast: Sales Software Review, Amir Reiter interviews Bruno Domingues, Co-Founder and CTO of Flowchat, a chat management platform for social media. They discuss Flowchat's growth, its bootstrapped origins, and its focus on organizing chats into pipelines and automating social media interactions, particularly for outbound communication. Bruno highlights the platform's ability to fill a gap in the market by enabling businesses to engage with users who don't respond to page messages after 48 hours. The ideal customers for Flowchat are agencies, coaches, and solopreneurs seeking to drive revenue through social media. Bruno also provides a live demo and offers a discount for listeners. Amir expresses his interest in using Flowchat to achieve CloudTask's revenue goals and emphasizes the tool's potential to improve sales professionals' success. Try Flowchat here: https://getcloudtask.com/flowchat #TransformSales #leadgenerationcompanies #cloudtask
In episode #110 of the Transform Sales Podcast, Co-Founder of Caret, Josh Whitt, discusses his journey into sales and how Caret assists B2B service and software companies in scaling their outbound sales. He shares a case study where Caret's strategies significantly increased a client's qualified meetings and deals in just two months. Josh details Caret's lead-building process, emphasizing a high-touch approach and the importance of a strong value proposition. He also advises potential clients on the importance of a solid sales playbook and openness to change for growth. The episode wraps up with an offer to connect listeners to Caret through the CloudTask marketplace. RESOURCES & LINKS: Want To Find the Right Consultants For Your Sales Team Quickly? Learn How You Can Use The Cloud Task Marketplace here: https://www.cloudtask.com/find-agencies
In episode #105 of the Transform Sales Podcast, Sales Consultant Spotlight edition, we're joined by Steve Griffith, CEO of Sales Builders Texas, who discusses his 35-year sales career and his expertise in enhancing sales organizations. Sales Builders Texas targets small to mid-sized businesses, offering assessments and tailored implementation models to improve sales structures. He recounts a success story of transforming a struggling startup into a million-dollar revenue generator within a year. The episode emphasizes the importance of leadership, adaptability, and openness to change for business growth, concluding with an invitation for listeners to explore Sales Builders' services in the CloudTask marketplace. RESOURCES & LINKS: Want To Find the Right Consultants For Your Sales Team Quickly? Learn How You Can Use The Cloud Task Marketplace here: https://www.cloudtask.com/find-agencies #TransformSales #leadgenerationcompanies #cloudtask
Why should you hire globally as a SaaS company? In this episode on the Grow Your B2B SaaS podcast, we delve into the crucial topic of the importance of global hiring for SaaS companies. Our guest, Amir Reiter, CEO and founder of CloudTask, a prominent B2B sales solution marketplace, brings his expertise, drawing from experiences at companies like Drift, HubSpot, and NetSuite. Amir shares insights on the evolving dynamics of work, emphasizing the significance of seeking talent on a global scale, especially post-COVID. Whether expanding your SaaS business or contemplating international hires, this episode is a must-listen. We explore the keys to successful global hiring, distinguish between outsourcing and global hiring, and highlight the transformative impact on both businesses and the lives of those working globally. Tune in for invaluable perspectives! Key Timecodes (0:29) Show and guest intro (1:11) Why you should listen to Amir Reiter (1:43) When should global hiring be considered? (3:15) Why should companies care about outsourcing? (5:32) Benefits of hiring globally (6:46) Common mistakes companies make while hiring globally? (8:19) Proven Strategies or processes for effectively scaling a global team (9:20) How to treat your remote team (10:23) What is the correlation between hiring contractors and profitability? (11:28) How to make your first global hire. What to look out for in contractors (13:17) The challenges companies run into while hiring globally? (17:30) The big changes happening now in hiring? The post COVID hiring (19:48) How to grow towards 10K MRR (20:52) How to grow towards 10 million ARR (21:22) Amir's crucial advice to SaaS founders (23:14) What Amir wishes he knew 10 years ago
Dive into a dynamic conversation on sales strategies, marketplaces, and the future of Sales Development (SDR) in the tech industry. Amir Reiter shares candid insights, while David Dulany of Tenbound walks us through his company's evolution from an outsourced sales agency to a game-changing marketplace. Discover the challenges and rewards of pivoting, the intricacies of setting up and leveraging a marketplace in the B2B sales space, and the significance of global hiring. Additionally, explore the paradigm shift in sales technology and the vision for a more transparent and efficient future. Join us for a deep dive into the whirlwind journey of modern tech sales!Want more Pipeline and Revenue? Tenbound Free Resources: Newsletter https://www.tenboundplus.com/free-access https://www.linkedin.com/company/tenbound/https://www.facebook.com/tenboundinc/https://twitter.com/Tenbound https://www.instagram.com/tenbound/Podcast Itunes https://podcasts.apple.com/us/podcast/the-sales-development-podcast/id1153817009?mt=2
Michael Hanson is the Founder and CEO of Growth Genie, a B2B sales consulting firm. Previously, Michael was Vice President of Growth at CloudTask, where he worked side by side with the CEO and COO to scale them from 10 to over 200 employees in just 3 years. After working in a variety of revenue roles for 8 years from account management to marketing to sales, Michael realized that the hardest role is to turn cold leads and prospects into warm sales opportunities. Michael thus set up Growth Genie in 2019 to help empower them.As CEO, Michael practices what he preaches with sales to win new business, but most importantly he oversees operations to ensure their clients are happy with the quality of training, playbooks and cadences. On this episode, Michael and I talk about Growth Genie's Sales Playbook, the importance of Sales Cadences, how to balance a personal sales approach with an automated one, and much more.
In the Transform Sales Podcast #85, Eddie Bello, Sales Outsourcing Specialist at CloudTask, interviews Kristen McKell, the Head of Operations at Upcision. Together, they explore how Upcision is revolutionizing the sales industry with its lead generation services. Whether a Fortune 500 company or a small business, Upcision is the go-to for finding and verifying leads, taking the burden off their shoulders. Size doesn't matter at Upcision; if a business is motivated and ready to connect with leads, it's a perfect fit. Telecom companies, especially those offering VoIP services, have thrived with Upcision, generating significant revenue. With Upcision, clients only pay for real leads, creating a win-win scenario with no upfront costs. Kristen emphasizes the importance of speed and persistence in lead conversion with Upcision. Once a lead is received, reaching out immediately is key, and if there's no response on the first try, keep trying. The more contact attempts made, the higher the chances of success. Upcision values open communication, feedback, and collaboration, always working to improve results. Intrigued listeners are invited to explore Upcision's lead generation services in the CloudTask marketplace and see how they can boost sales. Remember, it's all about striking when the iron is hot! RESOURCES & LINKS: Want To Find the Right Agencies For Your Sales Team Quickly? Learn How You Can Use The CloudTask Marketplace here: https://www.cloudtask.com/find-agencies #TransformSales #leadgenerationcompanies #cloudtask
In the Transform Sales Podcast #84, Eddie Bello, Sales Outsourcing Specialist at CloudTask, interviews Sam Balzan, CEO and Founder of Purple Sales. In this episode, Sam discusses his background in sales and the services offered by Purple Sales. They primarily work with tech companies, especially those in the early stages of funding or looking to expand their sales pipeline. Purple Sales specializes in appointment setting and helps companies get more meetings for their sales teams. They have a proven framework and expertise in completing the missing parts of a company's sales strategy. Sam Balzan also explains the onboarding process for new clients and the timeline for achieving results. The dedication to results is evident, as some clients have remained with Purple Sales for over 2+ years and have expressed immense satisfaction with the outcomes. RESOURCES & LINKS: Want To Find the Right Agencies For Your Sales Team Quickly? Learn How You Can Use The CloudTask Marketplace here: https://www.cloudtask.com/find-agencies #TransformSales #leadgenerationcompanies #cloudtask
In today's rapidly evolving business landscape, hiring remotely and globally has gained significant traction. The traditional model of recruiting and maintaining an exclusively local workforce is being redefined, thanks to technological advancements and the realization of the numerous benefits of a global talent pool. To shed light on this topic and provide valuable insights, we had the pleasure of sitting down with Amir Reiter, the founder and CEO of the CloudTask marketplace. With his wealth of experience building and managing remote teams, Amir shares his journey as an American living in Colombia and delves into his interest in hiring globally. Highlights include: Surprising Facts about Hiring Remotely and Amir's Journey (2:15), Things to consider when Hiring Remotely (10:00), Downsides and Pitfalls to look out for When Hiring Remotely (22:30), Amir and Collin's First Remote Hires (30:40), And more. Are you looking to create repeatable, scalable, and predictable revenue? We can help! ► https://bit.ly/predictablerevenuecoaching
In the Transform Sales Podcast #81, Eddie Bello, Sales Outsourcing Specialist at CloudTask interviews Yusuf Ahmed, Founder of Zevenue. In this episode, Yusuf discusses how Zevenue started as a side project and evolved into a successful sales development company for B2B software and SaaS companies. Yusuf emphasized the importance of understanding the ideal customer profile and tailoring messaging to stand out in a saturated market. He shared a success story of helping an e-commerce startup improve their lead conversion through personalized messaging. Yusuf also talks about Zevenue's outbound approach, their focus on email and LinkedIn outreach, and the importance of customization and research in their sales campaigns. RESOURCES & LINKS: Want To Find the Right Agencies For Your Sales Team Quickly? Learn How You Can Use The CloudTask Marketplace here: https://www.cloudtask.com/find-agencies #TransformSales #leadgenerationcompanies #cloudtask
In the Transform Sales Podcast #28 CloudTask's CEO, Amir Reiter spoke to Jeff Harsh, President & CRO at Concept Services about the evolution of the sales industry from the early 2000s to this day, the way he deals with his legacy customers and how he retains customers and maximizes revenue through the personalization of his outreach. Want To Find Right Agencies For Your Sales Team Quickly? Learn How You Can Use The CloudTask Marketplace here: https://www.cloudtask.com/find-agencies #TransformSales #leadgenerationcompanies #cloudtask
In the Transform Sales Podcast #27 CloudTask's CEO, Amir Reiter spoke to James Donaldson, Head of Partnerships at EngageIQ about the cultural differences when selling to different B2B markets, and how knowing who you are selling to as much as possible can maximize your revenue. RESOURCES & LINKS: Want To Find Right Agencies For Your Sales Team Quickly? Learn How You Can Use The CloudTask Marketplace here: https://www.cloudtask.com/find-agencies #TransformSales #leadgenerationcompanies #cloudtask
In the Transform Sales Podcast #26 Amir Reiter, CEO at Cloudtask spoke to Ben Goldberg, CEO at SalesGig about the common mistakes sales companies make when trying to implement an outbound lead generation campaign. Are you really ready to go outbound? RESOURCES & LINKS: Want To Find Right Agencies For Your Sales Team Quickly? Learn How You Can Use The CloudTask Marketplace here: https://www.cloudtask.com/find-agencies #TransformSales #leadgenerationcompanies #cloudtask
In the Transform Sales Podcast #25 CloudTask's CEO, Amir Reiter spoke to Filip Popov, VP of Strategic Partnerships at NextSales about the worst part of B2B lead generation. How to identify the strengths of your sales team. The ways Nextsales and CloudTask deal with churn, and how to build a sales team that will crush it in the market. ________________________________________ RESOURCES & LINKS: Want To Find Right Agencies For Your Sales Team Quickly? Learn How You Can Use The CloudTask Marketplace here: https://www.cloudtask.com/find-agencies #TransformSales #leadgenerationcompanies #cloudtask
Agency Spotlight: Leadium. CloudTask's CEO, Amir Reiter spoke to Kevin Warner, CEO, and Founder at Leadium, about their career paths, the future of sales, and what to expect from employees and agencies when hiring for sales and marketing.
This episode of the YOU MATTER To Christ Podcast features Amir Reiter, CEO of CloudTask. He talks about setting up expectations for relationships and how challenges in many of those areas in life can help us grow. He shares that many of the prominent people that we look up to have suffered in some way and this inspired growth in them. These moments of suffering are impactful in revealing the choice to get yourself to a higher and better point in life. HIGHLIGHTS What Amir's younger self would say to him now Controlling your perspective to fuel growth Faith and being inherently good What would he be doing in the next few years QUOTES Amir: "Humans are not designed to grow off of feeling good, they just aren't. And if you look at history, it's pain and suffering that puts us forward. I already know that it's never going to be good enough because there's no such thing as a ten. Because a ten becomes a seven to us and that's what drives us to look for that ten that doesn't exist." Amir: "Yeah, but no one teaches this stuff in school, right? Our brain is really undertaught like we don't talk about consciousness and how to control these things. I definitely think you're not supposed to have all the answers but humans' capabilities are limitless." Amir: "Sometimes we're just uncomfortable with our power so we have to try to describe things but I don't need that. I'm okay with it, you know? I think our purpose is a lot different than we think about if that makes sense" Connect with Amir by following the links below: LinkedIn: https://www.linkedin.com/in/amirreiter/ Facebook: Amir Reiter Instagram: https://www.instagram.com/amirreiter/ Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of the Sales Secrets podcast, Amir Reiter, Founder and CEO of CloudTask discusses a few of his most important sales secrets. Amir talks to Brandon about laser-precision selling and being present in all the channels that their customers use, all possible through accurate data from Seamless. Knowledge is always power, and the more you know about your customers, the better you'll be able to understand if what your offering will solve their problems. SUBSCRIBE TO SALES SECRETS PODCASTITUNES ► https://itunes.apple.com/us/podcast/s...SPOTIFY ► https://open.spotify.com/show/1BKYsQo...YOUTUBE ► https://www.youtube.com/channel/UCVUh...THIS EPISODE IS BROUGHT TO YOU BY SEAMLESS.AI - THE WORLD'S BEST SALES LEADSWEBSITE ► https://www.seamless.ai/LINKEDIN ► https://www.linkedin.com/company/seamlessai/JOIN FOR FREE TODAY ► https://login.seamless.ai/invite/podcastSHOW DESCRIPTIONBrandon Bornancin is a serial salesperson, entrepreneur, and founder of Seamless.AI. Twice a week, Brandon interviews the world's top sales experts like Jill Konrath, Aaron Ross, John Barrows, Trish Bertuzzi, Mark Hunter, Anthony Iannarino, and many more -- to uncover actionable strategies, playbooks, tips, and insights you can use to generate more revenue and close more business. If you want to learn the most powerful sales secrets from the top sales experts in the world, Sales Secrets From The Top 1% is the place to find them.SALES SECRET FROM THE TOP 1%WEBSITE ► https://www.secretsalesbook.com/LINKEDIN ► https://www.linkedin.com/company/sales-secret-book/ABOUT BRANDONBrandon Bornancin is a serial salesperson (over $100M in sales deals), multi-million dollar sales tech entrepreneur, motivational sales speaker, international sales DJ (DJ NoQ5), and sales author who is obsessed with helping you maximize your sales success.Mr. Bornancin is currently the CEO & Founder at Seamless.AI delivering the world's best sales leads. Over 10,000+ companies use Seamless.ai to generate millions in sales at companies like Google, Amazon, Facebook, Slack, Dell, Oracle & many others.Mr. Bornancin is also the author of "Sales Secrets From The Top 1%" where the world's best sales experts share their secrets to sales success and author of “The Ultimate Guide To Overcoming Sales Objections.”FOLLOW BRANDONLINKEDIN ► https://www.linkedin.com/in/brandonbornancin/INSTAGRAM ► https://www.instagram.com/brandonbornancinofficial/FACEBOOK ► https://www.facebook.com/SeamlessAITWITTER ► https://twitter.com/BBornancin
In this episode, we chat with Amir Reiter-CEO of Cloudtask a marketplace connecting sellers of Outsourced sales services with buyers looking for service providers. This SaaS platform operates like the AirBnB of sales service providers connecting the two via their platform. Additionally, assisting in finding sales talent for companies as a recruiting engine for sales reps and companies looking for talent. If you like this podcast, 5 Star it and share with your network. Thanks! We cover: The need Cloud Task is meeting in the marketplace How Cloud Task works How they bill for their services Seller protections Website www.cloudtask.com LinkedIn page https://www.linkedin.com/company/cloudtask Amir Reiter Linkedin Profile https://www.linkedin.com/in/amirreiter
In this episode, we chat with Amir Reiter-CEO of Cloudtask a marketplace connecting sellers of Outsourced sales services with buyers looking for service providers. This SaaS platform operates like the AirBnB of sales service providers connecting the two via their platform. Additionally, assisting in finding sales talent for companies as a recruiting engine for sales reps and companies looking for talent. If you like this podcast, 5 Star it and share with your network. Thanks! We cover: The need Cloud Task is meeting in the marketplace How Cloud Task works How they bill for their services Seller protections Website www.cloudtask.com LinkedIn page https://www.linkedin.com/company/cloudtask Amir Reiter Linkedin Profile https://www.linkedin.com/in/amirreiter
If there is one thing to take away from this episode of Sales Talk for CEOs, it's that CEOs should be making connections. If you're not reaching out to customers, employees, peers, and mentors, you are missing out on opportunities to learn and grow. I understand that this doesn't come naturally for everyone, but when you hear about the benefits of networking, evangelizing, and building relationships in today's interview, I know you'll be motivated to make it a priority.This episode features Amir Reiter, CEO of CloudTask, a B2B Lead Generation company helping SaaS companies drive revenue growth through teams of sales development professionals. Amir has spent his career focusing on relationships, and it is these relationships with customers, employees, mentors, and peers that have helped him build the company to what it is today.In the interview, Amir shares many stories about how he has used networking, evangelizing, and relationship-building to grow his company, including stories about:How he initially built the company by creating a network of people who believed in him and the product—and that network became the voice of awareness for others.How he hires as few employees as possible but really takes employees under his wing to develop their confidence and help them feel like part of the team.How he actively seeks out relationships with other business owners to learn from their mistakes, and how recent advice caused an important shift in his business model.How he prioritizes evangelizing for the company by strategically using social media and finding networking opportunities. Amir Reiter has built CloudTask out of (in his words) persistence and trial and error. Every step of the way, he reaches out to others and observes the world around him to make better decisions. His story is sure to motivate you to do the same, so you, too, can strategically build relationships to grow your business. Highlights:3:45 Following your passions8:35 Using networking to get to the next level11:04 Defining your success as customer (and employee) success14:50 Confronting your limiting beliefs21:38 The role of CEO as evangelizer24:49 An important lesson: less is more33:10 Building team culture Quote:"As the CEO, one of the most important things I can do to increase sales is build strong relationships with my team, our customers, and others who play a role in our success." Connect with Amir Reiter in the links below:Website: https://www.cloudtask.com/LinkedIn: https://linkedin.com/in/amirreiter/ You can learn more about and connect with Alice Heiman in the links below:Website: https://AliceHeiman.comLinkedIn: https://www.linkedin.com/in/aliceheiman/
“Stop selling and start helping” - this is one of the tips from Amir Reiter, the CEO and Founder of CloudTask. If you aren't “helping” solve a problem, you're going to have a tough time in business. Take a listen as Rosalyn dives into an authentic, real, and hard-hitting discussion with Amir and cover his thoughts on - Why the word “outsourcing” has been stigmatized Why the terms “inbound” and “outbound” are becoming irrelevant Why it's hard to put “customer first” if growth rate is your top metric And much more.. Connect with Amir https://www.linkedin.com/in/amirreiter/ (https://www.linkedin.com/in/amirreiter/) Connect with Rosalyn https://www.linkedin.com/in/rosalyn-santa-elena/ (https://www.linkedin.com/in/rosalyn-santa-elena/) Thanks to Sales IQ Global https://salesiqglobal.com/ (https://salesiqglobal.com/) for powering the Revenue Engine.
Amir is the CEO and founder of CloudTask. CloudTask is a Growth Center with 300 + Sales, Customer Support and Customer Success experts.
Hear from Lauren Bailey Founder and President of Factor 8, a leading sales training company designed by sales leaders. On this episode, Amir Reiter CEO of CloudTask speaks to Lauren about sales training. Being a female sales leader and building a community only for women in sales.
Hear from Jason Dorfman CEO of Orum, a leading outbound automated calling system for sales teams. On this episode with Amir Reiter CEO of CloudTask, they speak about how to get to know your persona better by researching where they spend their time online, specifically on social. Learn tips about cold calling, the fundamentals of outbound sales, and sales automation.
Hoy en nuestra temporada de #GCP hablamos del #CloudTask. Si deseas hacer peticiones asíncronas a tus microservicios este servicio te puede interesar. Recuerda compartir si crees en la comunidad.
How are organizations keeping up with the spikes in demand while maintaining high levels of customer support? Today’s guests are all about allowing leaders to focus on their business and giving them the ability to hire state-of-the-art sales and customer success support teams, on-demand 24/7. CloudTask CEO, Amir Reiter, and VP of Marketing, Tom Jerkins, help other businesses scale and grow through their outsourced sales organization. The biggest question in scaling customer support always comes down to outsourcing the service center versus keeping it in-house while delivering on customers’ expectations. Find out whether or not you should outsource and the importance of hiring a partner that’s going to bring in the training, processes, and technology that are going to save you money and represent your company the right way.Why would I, as a company, want to outsource my customer service? 8:40State of the art training 12:02 What separates BPO’s 15:25Where People can find them 17:00“Everybody is looking to each other to create more community and the more community you create, the better it’s gonna be for your business. That’s not why you want to do it. You want to do it because we’re human beings, because we want to support each other. The more human you are, the more everybody’s gonna benefit, in business and in life.” 5:44https://www.linkedin.com/in/amirreiter/https://www.linkedin.com/in/tomjenkins1/?locale=de_DE
For as much discussion there is around venture capital funding and massive fundraising rounds, the simple fact is that many small businesses are bootstrapped. Founders decide to take a risk and invest their own capital into making their business dreams come true. However, the road from a bootstrapped business to one that is making millions in annual recurring revenue isn’t an easy one. Often, there are daunting obstacles and roadblocks that can make it seem almost impossible. To learn more about making that transition from bootstrapping to millions in annual recurring revenue, we spoke with Amir Reiter. Amir is the founder and CEO of CloudTask. CloudTask is a company that provides teams of outsourced sales, outsourced customer success, and outsourced customer support experts. While initially bootstrapped, Reiter grew CloudTask to a five million dollar per year business. In his discussion with Dubb founder Ruben Dua, Amir touched on topics like his origin story, how he was able to scale and generate recurring revenue while bootstrapping, the biggest problem in sales outsourcing, and the truth about inbound versus outbound sales. We’re certain that you’ll enjoy this fascinating conversation. Want to learn more from Amir about how to bootstrap your company to $5 million in annual recurring revenue? The story continues at dubb.com. Learn more about Dubb at https://dubb.it/up5c Chat with us on social media: Dubb Facebook: https://www.facebook.com/dubbapp Linkedin: https://www.linkedin.com/company/dubb/ Instagram: https://www.instagram.com/dubbapp/ Twitter: https://twitter.com/dubbapp Youtube: https://www.youtube.com/dubbapp Ruben Dua Facebook: https://www.facebook.com/rubendua Linkedin: https://www.linkedin.com/in/rubendua Instagram: https://www.instagram.com/rubendua/ Twitter: https://twitter.com/rubendua Medium: https://medium.com/@rubendua Youtube: https://www.youtube.com/user/theqbe About Dubb Do you want to be like the 10K+ people who use Dubb to boost their business with easy video communication? Here’s how people use Dubb to win... Easy Video Sharing to Streamline Comms Instantly record and share videos via Gmail, LinkedIn, Outlook, CRMs, and more to quickly build trust and increase sales. Drive Conversions for Your Business Book meetings, capture video testimonials, drive conversions, and more with customizable call-to-action buttons. Automate Your Marketing with Ease Create campaigns, email broadcasts, landing pages, funnels, and automatic workflows to streamline communication for your entire business. Learn more about Dubb at https://dubb.it/up5c --- Send in a voice message: https://anchor.fm/connection-loop-dubb/message
Want to scale a company super fast? Amir Reiter is the CEO at CloudTask - A managed workforce provider for growing companies looking to increase their sales, customer retention and revenue. We learn Amir's fascinating story including selling his first company at the age of 30 and how he was able to take CloudTask from zero to two hundred full time employees and a HUGE 5 million dollars in revenue in just 4 years with no outside investment. He shares the strategies of how he was able to achieve serious growth for his business in such a short space of time. As always, Amir explains his top recommended marketing channels (that his company actively use) to skyrocket your business and sales!
Amir Reiter is the Founder and CEO at CloudTask, which is a managed workforce provider that helps grow companies through repeatable sales, customer success, and customer support activities. He is also on the Chairman Advisory Board for Upcision and is a member of Modern Sales Pros. Amir spent over a decade working in sales before beginning his own entrepreneurial journey. He hasn’t looked back since. Prior to entering the workforce, Amir earned a BS in Physiological Science and Chemistry from the University of Arizona’s College of Medicine in Tucson. He has earned several certifications through global industry leaders including HubSpot, Google, AA-ISP, NetSuite, Wrike, and many more. Those who know Amir say that his commitment and work ethic are second-to-none. He’s always looking for ways to improve himself and everyone around him. Further, he’s known for talking a big game and then turning that talk into revenue. On this episode of Sales Secrets From The Top 1%, Amir explains his top secrets to sales success and how to start implementing them in your career immediately!
Amir Reiter is the cofounder and CEO of Cloudtask, a managed workforce provider that helps businesses increase their sales and retention with outsourcing. Cloudtask is growing rapidly and is currently doing over $5 million per year in sales.. During our call we discuss: - Amir shares a B2B case study about a client that achieved an 11X ROI using Cloudtask. - He shares the one business super power he wishes he had. - We talk about how Cloudtask was boot strapped but is planning to do a capital raise sometime in 2020. - Amir shares exactly how Cloudtask uses an omnichannel approach for sales. - 3 ways to use omnichannel to grow and sales and retain customers. - We talk about 2 key steps when launching your omnichannel sales initiative. - The importance of having a sales-enablement playbook - Amir shares the #1 channel that his company is using to get new clients. - Amir shares his favorite growth tool/software. - He recommends one of his favorite books for the audience. Amir's websites: www.cloudtask.com Connect on LinkedIn ------------------- If you enjoyed this episode, please RATE / REVIEW and SUBSCRIBE to ensure you never miss an episode. Connect with Dennis Brown AskDennisBrown.com LinkedIn Twitter Instagram [Free Giveaways]
Adam Torres interviews Amir Reiter, CEO at CloudTask in this episode. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be interviewed by Adam on our podcast: https://www.moneymatterstoptips.com/podcastguest --- Support this podcast: https://anchor.fm/moneymatters/support
Tom Jenkins is the VP of Marketing at CloudTask, where he's currently leading the Marketing Team during a period of 450% growth over 2.5 years.In this episode of All Things Telesales, Tom talks about how important omnichannel communication is to get people on the phone because, at the end of the day, the phone is still king if you want to win deals.SHOW NOTES SUBSCRIBE TO ALL THINGS TELESALES PODCAST ► WWW.ALLTHINGSTELESALES.COMSHOW DESCRIPTIONTwice a week, Jake Lynn interviews the world’s top sales experts like Scott Leese, Kevin Dorsey, John Barrows, Jake Dunlap, Brian Burns, and many more -- to reveal tips and insights you can use to generate more revenue and close more business online and over the phone. If you want to learn the most powerful sales secrets from the top sales experts in the world, subscribe to the podcast.ALL THINGS TELESALES WEBSITE ► AllThingsTelesales.comLINKEDIN ► https://www.linkedin.com/company/64255888/FACEBOOK ►https://www.facebook.com/allthingstelesales/YOUTUBE ►https://www.youtube.com/channel/UCRQ98JUE1Mm3K9ez2DOxVhw/ABOUT JAKEJake Lynn coaches sales leaders to accelerate phone-based conversions by providing end-to-end engagement solutions. As a Phone-Based Sales Leader, Jake focuses on sales engineering cloud-based tech for contact centers. ABOUT TOMTom is an experienced marketing professional with a track record of delivering results in commercial, social and not-for-profit organizations. Tom can help you:★ Increase revenue: by designing and implementing sales and marketing strategies★ Generate more leads: with paid-for marketing campaigns★ Engage with more people: through long and short-form content creation★ Increase your network and brand presence: by implementing social media and email strategies★ Celebrate and showcase your organization: through full-cycle website creationFOLLOW JAKELINKEDIN ►https://www.linkedin.com/in/jakelynndotcom/FOLLOW TOMLINKEDIN ► https://www.linkedin.com/in/tomjenkins1/CLOUDTASK ► https://www.cloudtask.com/Support the show (http://www.allthingstelesales.com)
Mark Kilens- Mark Kilens is VP of Content and Community at Drift where he leads the blogging, editorial, social, Drift Insider, and HYPERGROWTH teams. Hans Van Dam- Hans van Dam is co-founder of Robocopy and the Conversational Academy. His goal is to develop and promote the role of the conversation designer. He develops curriculum for the Conversational Academy, lectures at multiple universities, and speaks often at conferences around the world.Ish Jindal- Building Tars to help businesses boost their PPC conversion rates through Conversational Landing Pages.Gabe Larsen- Gabe Larsen—evangelist of the Provo-based, aspiring unicorn InsideSales.com; vice president of marketing; host of the popular Sales Secrets podcast; and president of the Utah Chapter of the American Association of Inside Sales Professionals (AAISP)Tom Jenkins- I design and implement sales and marketing strategies for growing and socially focused organizations. At present, I'm happily leading the Marketing Team at CloudTask. Here are 4 of the topics they cover:Retargeting bots.Conversational design- understanding the customer.Using an omnichannel approach.Choosing quality over quantity.Connect with Billy and Chatfunnels!Billy on LinkedIn and Twitter.Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.Check out our blog and get a free bot & live chat analysis!Take a screenshot of the podcast and post using the #digitalconversations!
Guest: Tom Jenkins- I design and implement sales and marketing strategies for growing and socially focused organizations. At present, I'm happily leading the Marketing Team at CloudTask.Connect with Tom on LinkedIn and check out the Cloudtask website.4 Strategies to using bots to generate pipeline:Mirror your users tone.Build relationships using social.Use an omni-channel approach.Get live chat going and perfect along the way.Connect with Billy and ChatfunnelsBilly on LinkedIn and Twitter.Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.Check out our blog and get a free bot & live chat analysis!Take a screenshot of the podcast and post using the #digitalconversations!
Ryan O'Hara sat down and talked to Michael Hanson, VP of Growth at CloudTask, to discuss prospecting to marketers, and how they make 30 step cadences in their sales outreach.
Amir Reiter, CEO of CloudTask joins us this week to talk about SDRs, AEs and sales in general. We dig into where SDRs are going wrong, how the path to AE needs changing and much more in this episode. Highlights include: How Amir dreamed of running a business from his boat by aged 35 Amir's routes in sales, when SDRs did not fill your funnel for you Why disqualifying more leads is extremely powerful & More!
A new segment that interviews today's leaders to learn their present-day story, their unique style, drivers, challenges, successes, failures and joys. This episode features an interview with Tom Jenkins, Director of Marketing at Cloudtask.
Amir Reiter is the CEO of CloudTask, a managed workforce provider for growing companies looking for B2B Sales, Customer Success, and Customer Support solutions. CloudTask wants to solve the problem of scaling and growth that many companies face. Amir faced these problems in previous entrepreneurial pursuits and this was his inspiration for creating CloudTask. In this episode, Amir talks about how CloudTask helps with growth, the rise of social selling, and how sales is changing. Free Video: How to Create a Repeatable Process for Generating High-Quality Leads and Predictably Book Your Calendar With Interested Prospects on Autopilot Without Cold Calling or Ads: https://outboundleadaccelerator.com/ Case Study: How to Use Automated Cold Email Marketing to Spend $166.70 and Make $3,435.30 in Profit (2,061% ROI) – Email Templates Included: http://morgandwilliams.com/case-study Join the Facebook Group (B2B SaaS Cold Outreach Mastery): http://morgandwilliams.com/fbgroup Link to the show notes: https://morgandwilliams.com/019-how-to-outsource-sales-support-and-customer-success-to-grow-your-business-with-amir-reiter/ --- Send in a voice message: https://anchor.fm/morgan-williams0/message
We all want our teams to succeed and our businesses to grow, but timing is of paramount importance. It's not always easy knowing when to put a plan into action, or where to allocate resources. On this episode of Coach the Sale, we examine the signs of not only appropriate timing, but also look at determining where and how to move towards strategic growth. My guest is Amir Reiter, the CEO and founder of CloudTask, a managed service provider that helps software companies with B2B sales and sales chat. In the past 2 years, Amir is quickly becoming a trusted authority on strategies for successfully growing sales teams. In this episode we cover: [+] Pitfalls to avoid when trying build out a sales function. [+] How to look out for misleading indicators that you may, or may not be ready to grow your sales team. [+] How to spot suitable times to promote from within. [+] How to be efficient with getting your team up to speed. [+] Finding and sourcing growth-mindset staff, and others who respond well to coaching. [+] Dealing with people resistant to a coaching culture. [+] Sales process design and how to engineer them. [+] Leveraging online offerings to streamline qualifying your leads. [+] Using chatbots to advance the sales process and strategizing chat availability. [+] Knowing where and when to coach for getting the best results. All this and a lot more on this episode of Coach the Sale. For full show notes visit: https://www.refract.ai/blog/strategic-sales-growth
Hear from Steve Benson, CEO of Badger Mapping and Amir Reiter, CEO of CloudTask on what it takes to get the most out of your sales reps. This episode is especially valuable for field sales reps.
Hear from Tom Jenkins, Director of Marketing at CloudTask, and Billy Bateman, Director of Operations at Chat Funnels, on what it takes to build a truly good chatbot and conversational marketing experience for your prospects and clients.
Subscribe to Selling With Social Apple Podcasts | Stitcher | Google Play | Google Podcasts All of us are looking to scale our sales organization - it’s what will enable us to serve more customers and generate more results. My guest on this episode of #SellingWithSocial wanted to enable leaders to scale their businesses by having the ability to focus more on their product or service. That meant one of the most helpful things to take off the plates of those leaders was the recruiting and training of their teams. He envisioned what that would look like to provide that for busy leaders and went about creating it. Amir Reiter has built his company - Cloudtask - for the purpose of providing managed customer service, managed B2B sales, and managed live chat for any organization. I wanted to talk with him about scaling a sales organization because he’s done it like nobody else. Cloudtask has grown its team of sales and customer service reps from 1 to 135 in just over 3 years and is currently bringing on 10 new team members per week. In this conversation we dig into Amir’s thoughts behind scaling an organization, with an eye toward how his lessons-learned apply to sales organizations like you and I want to build. Join me for an incredible conversation. This podcast is brought to you by the Annual AA-ISP Leadership Summit. Receive a 30% discount on your registration. Join us this April 3rd – 5th in Chicago, IL - Visit http://bit.ly/AAISPVengreso and use the code Vengreso30%. You Need A Process To Scale And Grow Your Sales Organization As Amir and I spoke I wanted to get right into the guts of the conversation so I asked him to outline the top processes that need to be in place in order to scale a sales organization rapidly. But before he would let me go there, he wanted to emphasize something vital: you first need to understand that processes are required. The kind of growth we’re talking about, at the scale we have in view is not possible without systems and processes in place that enable it to happen. The first thing you have to put into place is what Amir calls “a beginning and an end.” By that, he means a clear view of what you’re shooting for in the end - a happy customer you have helped - and a clear idea of your beginning, which takes the form of a clear buyer persona and profile. Once you have those in place, the “middle” of your process can be addressed. I asked what Amir includes in those middle stages of his process, and he was quick to point out that it will be fluid throughout the lifecycle of any organization. But there are some clear issues that need to be addressed, including decisions surrounding whether you’ll first pursue inbound or outbound sales channels, mapping your content and resources to the buyer journey you are targeting, and more. Listen to get all the details. Sifting Through Candidates To Choose The Best Team - #NoResumes As a sales organization grows, team members have to be vetted, selected, and trained. That’s not an easy our brief process no matter how you slice it. And when your organization grows as quickly as Amir’s (remember, he’s adding 10 new team members per week), you have to do it efficiently and well. Amir says the CouldTask team utilizes the following in their selection and onboard process: Personality tools: These are quick ways to get a feel for who candidates are and whether they will fit on the team. Group assessments: Enables them to view people in an interactive environment, see how they respond to others, and understand their approach to situations and challenges. Revealing application steps: Candidates need to complete projects and tasks that show how they approach situations and deal with scenarios. Multi-person assessment: Many different people within the team assess the candidates. This helps avoid blind spots and highlight red flags that may arise. And in case you didn’t notice the hashtag in this header - no resumes are used in their entire process. #NoResumes Tips For Training A New Team For Your Sales Organization As any sales organization builds out its team, effective training is essential. The average time frame for getting a sales rep up to speed is right around 6 to 8 months. But the CloudTask team is able to get team members up and running within 90 days. It’s an incredible accomplishment and I wanted to understand how Amir and his team are pulling it off. Amir says that they work to avoid centering the training around bookwork and exams. They want new team members in hands-on situations right away. For example: They want to see them building connections on LinkedIn, doing research, and actually picking up the phone within days. That doesn’t mean there’s no value in the typical bookwork and testing needed to learn products and services well, it just means it’s integrated into the experience of the training to help team members digest the materials in scenario-based situations, which is far more effective. How To Reduce Churn In Your Sales Team One of my concerns about growing a sales team so quickly is the likelihood of taking on team members who are a bad fit for the company. This could result in high employee churn rates. But Amir’s team has seemed to avoid that, so I wanted to know how. First, he says they focus heavily on communication during the training process. Every sales rep they hire is assigned a customer success manager that they work with. This person gives feedback, guidance, and help as the new employee navigates their new role. They also employ a simple, 4-question Google Forms survey at the end of week 1, the end of week 2, the end of week 3, and then again at the end month 1 and month 2. The responses they receive help them keep the training on target and impactful. What are the magical 4 questions they ask their new trainees so often? How do you feel about the training? How could we improve it? Are you comfortable with the organization you’re working with? Do you feel comfortable telling them that you don’t agree with something or don’t understand? Amir says their goal is to let their team members know that they are in an environment where the leadership wants to make them successful. That means they keep communication open, ask lots of questions, and cultivate a culture of ongoing learning. On this episode you’ll not only hear the story of a rapidly growing company, but you’ll also get some of the details regarding how they pulled it off. I was enriched by this conversation and I know you will be too.. This podcast is brought to you by the Annual AA-ISP Leadership Summit. Receive a 30% discount on your registration. Join us this April 3rd – 5th in Chicago, IL - Visit http://bit.ly/AAISPVengreso and use the code Vengreso30%. Outline of This Episode [1:48] Who is Amir Reiter and what does CloudTask do for its customers? [9:06] The processes you need to scale and grow any organization [15:52] How do you sift through a ton of employment candidates? [30:01] Tips for training a new sales team [32:11] How to prevent churn of team members and nurture their growth Resources Mentioned Amir Reiter on LinkedIn Amir on Twitter: @AmirReiter Amir on Instagram: @AmirReiter Amir’s favorite movie: Forrest Gump CloudTask - where Amir serves as CEO Hubspot Drift Lucidchart Whatsapp S.M.A.R.T. Goals Humantelligence 16 Personalities BOOK: What Got You Here Won’t Get You There Modern Marketing Engine Podcast - Bernie Borges Connect with Mario! www.vengreso.com On Facebook On Twitter On YouTube On LinkedIn Subscribe to Selling With Social Apple Podcasts | Stitcher | Google Play | Google Podcasts
It can be a challenge to have your voice heard among the plethora of sales calls, texts, and emails. Sometimes even the best practices for connecting with prospects can be drowned out in the overwhelming tide of sales pitches prospects receive every day. However now is not the time to fret! Help is on the way. For the first time on INSIDE Inside Sales, Darryl is joined by not one, but two powerhouse guests. Amir Reiter, the Rockstar CEO of CloudTask, and Tom Jenkins, CloudTask’s innovative Director of Marketing, offer their wisdoms when it comes to not only standing out, but developing a relationship with their clients. If you are looking for an edge when it comes to being singled out from among the crowd, you won’t want to miss this episode! About our guests: Amir Reiter is the CEO and Founder of CloudTask – a managed workforce provider that helps organizations grow their sales through a managed team of experts, backed up by first class technology. With offices in Miami, the Philippines, Colombia, and the UK, CloudTask’s mission is to find prospects, nurture leads, close deals, and satisfy customers, to enable you to reach your business goals. Tom Jenkins is the Director of Marketing at CloudTask. Born a Brit, he's loving the journey with CloudTask living in Medellin, Colombia. His experience ranges across sales, marketing and project management in a variety of different industries. Guests LinkedIn Link: www.linkedin.com/in/amirreiter/ and www.linkedin.com/in/tomjenkins1/ Guests Email: areiter@cloudtask.com and tjenkins@cloudtask.com Facebook: www.facebook.com/cloudtask/ Twitter: twitter.com/cloudtaskllc
Amir Reiter CEO at CloudTask is interviewed in this episode. CloudTask is a managed workforce provider for growing companies looking for B2B Sales, CustomerSuccess and Customer Support solutions. Follow Adam on Instagram at Ask Adam Torres for up to date information on book releases and tour schedule. To apply to become a featured co-author in one of Adam's upcoming books visit https://www.moneymatterstoptips.com/become-an-author --- Support this podcast: https://anchor.fm/moneymatters/support
Amir Reiter is a master at sales, customer support and anything to do with building business relationships. In this episode he teaches us how to make real money by nurturing your customers, making friends with competitors and enabling your staff to grow beyond you. If you want to learn how to maximize the human side of business, this episode is a must listen! Teaser: My Guest: Amir Reiter Amir Reiter is the CEO and founder of CloudTask – a managed service provider that helps organizations grow with B2B sales, 24/7 customer support and sales chat, with offices in Miami, Colombia, the Philippines and the UK. CloudTask's mission is to find prospects, nurture leads and satisfy customers, to allow companies to focus on what they do best. Pivotal Moments: Majored in physiological science, with a minor in pre-med chemistry. At age 23, started Innovative Water importing cheap water coolers from China. Didn’t manage to kick-off the water cooler business due to inferior quality of the machines, but converted his business network to create a new business, Cost Express, selling office supplies to companies that had been leasing coolers from him. Couldn’t compete with the huge brands like Amazon and Staples so he sold office supply company. Realized that he wanted to work with people who can add to his knowledge and teach him valuable things. Went into a surgical robotics, creating systems for neurological surgery. Became a clinical sales rep, selling million dollar surgical robots and also doing some on-the-ground work, guiding the doctors in how to use the machinery during surgery. Left that job and joined NetSuite’s software division, selling NetSuite software to software companies. Opened his own business CloudTask, which helps businesses grow by providing all sales services and is currently doubling his business in size. The Advice: An easy exit strategy is to make friends with your competitors so that when you want to sell your current business, you can offer it to competitors. An employee is someone who speaks the same language as you and is on the same page. Just filling out a W2 doesn’t give you an employee – it simply allows you to pay your taxes! Having real employees means giving them empowerment, and making them feel like they are a leader. This will make them want to invest in their career with you and stop them from constantly looking out the door for bigger and better opportunities. A good business needs to give their employees both training and enablement. Training means giving your employees the education so that they know what they need to know. Enablement is the practical side and means giving your employees the opportunity to learn and act on the knowledge and education they acquired in the training process. Not a natural salesperson? Here is what you need to know to help you make decent sales: Network: There are people out there who really care about sales. Find them, network with them and they will give you the best, free advice that you can find. Competition: Don’t be afraid to collaborate with your competition and ask them for help. You often can provide value for them in return for the help they provide to you. Socialize Ideas: Test out your ideas on a small scale before you invest in them. One way to do this is to invest in a Facebook campaign for your MVP (minimal viable product) to see if people are interested in your idea before you go into the full sales process. Technology: Don’t get overwhelmed with technology and think that you need every software and every gadget out there for sales and lead generation. To help limit yourself, set a budget and defined goals for what you want your technology to achieve. SMARKETING= sales and marketing. The Struggle: Amir has a personal relationship with 40-45 of his 100 staff members. Yet, he still struggled with managing his staff and often found...
Amir Reiter is a master of sales, customer support and everything to do with building relationships. In this episode he teaches us how to make real money by nurturing your customers, making friends with competitors and enabling your staff to grow beyond you. If you want to learn how to maximize the human side of business, this episode is a must listen! Teaser: My Guest: Amir Reiter Amir Reiter is the CEO and founder of CloudTask – a managed service provider that helps organizations grow with B2B sales, 24/7 customer support and sales chat, with offices in Miami, Colombia, the Philippines and the UK. CloudTask's mission is to find prospects, nurture leads and satisfy customers, to allow companies to focus on what they do best. Pivotal Moments: Majored in physiological science, with a minor in pre-med chemistry. At age 23, started Innovative Water importing cheap water coolers from China. Didn’t manage to kick-off the water cooler business due to inferior quality of the machines, but converted his business network to create a new business, Cost Express, selling office supplies to companies that had been leasing coolers from him. Couldn’t compete with the huge brands like Amazon and Staples so he sold office supply company. Realized that he wanted to work with people who can add to his knowledge and teach him valuable things. Went into a surgical robotics, creating systems for neurological surgery. Became a clinical sales rep, selling million dollar surgical robots and also doing some on-the-ground work, guiding the doctors in how to use the machinery during surgery. Left that job and joined NetSuite’s software division, selling NetSuite software to software companies. Opened his own business CloudTask, which helps businesses grow by providing all sales services and is currently doubling his business in size. Resources and Links: Find Amir: http://cloudtask.com/ (cloudtask.com) Find Amir on Social Media: https://www.linkedin.com/in/amirreiter/ (LinkedIn) Work with Estie: http://www.strandconsulting.net/ (www.strandconsulting.net) Join us on the Show: http://www.estierand.com/breakthrough (www.estierand.com/breakthrough) Part 2 of this episode, where you can learn how to nurture customer and employee relationships, plus Amir’s struggle and breakthrough, will be live this Thursday, January 24th 2019. Did you enjoy this episode? Then https://itunes.apple.com/us/podcast/estie-rand/id1358797306?mt=2&ls=1 (subscribe to my podcast on iTunes), so you can get automatic updates whenever another episode goes live (and you will be helping me get to #1 on iTunes, making us all cooler in the process!)
Amir Reiter is a master of sales, customer support and everything to do with building relationships. In this episode he teaches us how to make real money by nurturing your customers, making friends with competitors and enabling your staff to grow beyond you. If you want to learn how to maximize the human side of business, this episode is a must listen! Teaser: My Guest: Amir Reiter Amir Reiter is the CEO and founder of CloudTask – a managed service provider that helps organizations grow with B2B sales, 24/7 customer support and sales chat, with offices in Miami, Colombia, the Philippines and the UK. CloudTask's mission is to find prospects, nurture leads and satisfy customers, to allow companies to focus on what they do best. Pivotal Moments: Majored in physiological science, with a minor in pre-med chemistry. At age 23, started Innovative Water importing cheap water coolers from China. Didn’t manage to kick-off the water cooler business due to inferior quality of the machines, but converted his business network to create a new business, Cost Express, selling office supplies to companies that had been leasing coolers from him. Couldn’t compete with the huge brands like Amazon and Staples so he sold office supply company. Realized that he wanted to work with people who can add to his knowledge and teach him valuable things. Went into a surgical robotics, creating systems for neurological surgery. Became a clinical sales rep, selling million dollar surgical robots and also doing some on-the-ground work, guiding the doctors in how to use the machinery during surgery. Left that job and joined NetSuite’s software division, selling NetSuite software to software companies. Opened his own business CloudTask, which helps businesses grow by providing all sales services and is currently doubling his business in size. The Advice: An easy exit strategy is to make friends with your competitors so that when you want to sell your current business, you can offer it to competitors. An employee is someone who speaks the same language as you and is on the same page. Just filling out a W2 doesn’t give you an employee – it simply allows you to pay your taxes! Having real employees means giving them empowerment, and making them feel like they are a leader. This will make them want to invest in their career with you and stop them from constantly looking out the door for bigger and better opportunities. A good business needs to give their employees both training and enablement. Training means giving your employees the education so that they know what they need to know. Enablement is the practical side and means giving your employees the opportunity to learn and act on the knowledge and education they acquired in the training process. Not a natural salesperson? Here is what you need to know to help you make decent sales: Network: There are people out there who really care about sales. Find them, network with them and they will give you the best, free advice that you can find. Competition: Don’t be afraid to collaborate with your competition and ask them for help. You often can provide value for them in return for the help they provide to you. Socialize Ideas: Test out your ideas on a small scale before you invest in them. One way to do this is to invest in a Facebook campaign for your MVP (minimal viable product) to see if people are interested in your idea before you go into the full sales process. Technology: Don’t get overwhelmed with technology and think that you need every software and every gadget out there for sales and lead generation. To help limit yourself, set a budget and defined goals for what you want your technology to achieve. SMARKETING= sales and marketing. The Struggle: Amir has a personal relationship with 40-45 of his 100 staff members. Yet, he still struggled with managing his staff and often found...
In this episode of The Sales Evangelist, we talk about how to take advantage of the power of chat when growing your business. Many organizations have struggled to capitalize on the power of chat, but Amir and Tom share the struggles they've had using chat and how we can overcome them. Tom Jenkins and Amir Reiter help companies scale their workforce without having to get offices, pay insurance and taxes, or worry about hiring and training. Instead, they offer technology and strategy. At CloudTask, they provide sales development reps, they manage account executives convenient and they manage the customer success/account reps responsible for renewals and upselling to existing customers. They comprise one office. If someone wants to hire five sales reps, five account executives or five support reps, they will all be in office and managed so that the customer gets what they want – representation and results. By specializing in sales, customer success and customer support, CloudTask is the best of the breed. [00:51] THE POWER OF CHAT One of the biggest issues is a lack of clearly defined ownership. If you look at our partners at Drift.com for instance, their ability to work as a bot or as a human can confuse whether chat is owned by marketing or by sales. Marketing is typically used to drive traffic to forms, to blogs and to sign-ups. As such, marketing tends to prefer automation. Sales, however, relies on people first, so deciding who owns chat is often a hurdle. Failure to assign ownership then creates a failure to act or a failure to implement correctly. [02:19] We manage a lot of cloud chat programs and have noticed that many people view chat as just another tool for the reps to use in addition to calling, emailing, LinkedIn, etc. Rather, with a high volume of web traffic, chat is a key tool in the generation of qualified leads. In fact, because chat allows you to respond quickly with the right answers and in the right way, it can be your number one lead generation tool. [03:17] QUALIFY LEADS People today want answers now. They expect to be able to go onto a website and to be able to chat. It has worked well in the B2C world but is really moving quickly into the B2B world as well. We are finding that an MQL (marketing qualified lead) or SQL (sales qualified lead) that chats with a member of the sales team is 2-3 times more likely to close versus one that goes through the process of filling out a form. It makes sense. A form is stationary and available to anybody. With chat, you are able to quickly let people qualify themselves with a friendly discussion. For example, suppose someone wants to hire a sales rep. Within a few moments, we can discuss salaries and budgets and determine right away if it is something to pursue, or not. [04:54] CHAT CONVERSATION Chat does not replace cold calling or emailing but it does allow the person who visits your website to have a conversation with you and determine for themselves if they want to move forward. The desire to engage is up to the visitor. As the sales rep, you increase the level of engagement with your replies. Consider “I'm here to help sales leaders every day, how can I help you?” instead of “How are you?” People want to work with companies that can fix their problems. Target the message to visitors as much as you can in order to increase engagement with them. You will receive visitors who want to know more about the topic rather than starting from scratch. You don't want to write too much in a chat forum, of course. Start by keeping the conversation focused on the problems you are trying to solve for your prospects. [06:48] The initial engagement is absolutely key but response time is just as essential. Buyers are conducting research and they want answers. Failure to respond within one minute, despite having the best response in the world, exponentially decreases the likelihood of obtaining a qualified lead. #saleschat CLICK TO TWEET It is imperative to be super sharp and to answer quickly. [08:10] PIQUE CURIOSITY When you give visitors the information they want to the questions they ask, they begin to ask the more sales-related questions themselves. Knowing how to give people the right amount of information so as to pique their curiosity without being overly aggressive is a skill. For example, the best way to answer many of the questions about a technology product is with a demo. An aggressive tactic might be “this is the best product and it will solve all your problems.” “We want you to get your eyes on this to see what you think about it” is a better approach, however. It allows the buyer to have ownership in the decision. Chat also identifies return visitors so that you don't have to start all over from the beginning each time. [09:42] SALES OR MARKETING When Sales and Marketing are aligned as a team with the common goal of getting customers, ownership is less important. When Sales and Marketing are not aligned, better results occur when chat ownership is with the sales team. Sales speaks to people and that brings results. It is really important that everyone involved be 100% clear on which team does what so that each can grow and build expertise. [11:27] Decide first if you will make your own chatbot or use a company like Drift or Intercom. Many such companies have partner systems that can help with deployment. They are also set up to support the user and the sales cycle. It can be a big jumpstart toward a successful launch. [13:30] COMMON MISTAKES Too much automation. We've seen companies who don't get the results they want right away so they just scrap the whole thing versus A/B testing people. Everyone wants leads. It is the goal of every company but people make the chatbots and automation too much about themselves. They try to get contact details and meetings rather than making the initial interactions about web visits. They aim to fulfill their own needs rather than the needs of potential customers. [14:25] Chat gives buyers the ability to raise their hand, to tell you who they are and where they are in the sales cycle. It gives them the ability to get what they want now instead of going through the standard sales process. [15:28] SUCCESSES We have an interesting case now with a client who had used chatbot before but didn't get the results they had hoped for. They weren't particularly sold on the idea but were willing to give it another try. We were able to successfully implement a program on Drift consisting of a training program, as well as the addition of five sales development reps. As a result, they realized $3.5 million in opportunity and $1 million in closed within eight months. They appreciated our complete focus and specialization. We also provided them with quality assurance teams that checked in on the chats, and we worked really well together. [16:17] We represent your company and do what needs to be done, just like employees. The main difference is that instead of getting one new employee, our client gets a whole team. We are remote to you, but not remote. It is like having multiple offices or a satellite office. We check on everything. [18:28] Don't blind yourself with the idea that you can't use chat for enterprises. Even if your sales process has you on flights to Hong Kong, or spending nine months working a deal, it can still start with a chat. Don't consider chat as a replacement but rather as an extra channel that gives people the ability to communicate with you faster. It can be such a cool tool to add to your cause, to your social network, and to your social ads. When used correctly, chat will deliver results. [19:59] “POWER OF CHAT” EPISODE RESOURCES Visit Tom and Amir at Cloudtask.com or through their partners at Drift.com. Allison manages their chat and is always more than happy to help everyone. Experiencing their services first-hand is the best first step. This episode is brought to you in part by mailtag.io, a Chrome browser extension for Gmail that allows you to track and schedule your emails. It's super easy, it's helpful, and I recommend that you try it out. You'll receive real-time alerts anyone opens an email or clicks a link. This episode is also brought to you in part by prospect.io, a powerful sales automation platform that allows you to build highly personalized, cold email campaigns. To learn more, go to prospect.io/tse. It will help you with your outbound to expand your outreach. It allows you to set it and forget it. Your prospecting will never ever be the same. Previously known as TSE Hustler's League, our TSE Certified Sales Program offers modules that you can engage on your own schedule as well as opportunities to engage with other sellers in other industries. I hope you enjoyed the show today as much as I did. If so, please consider leaving us a rating on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility. If you haven't already done so, subscribe to the podcast so you won't miss a single episode, and share with your friends! Audio provided by Free SFX and Bensound. Creative content provided by rasmussenediting@gmail.com.
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