Podcasts about Google Meet

00:00 Introducción 00:24 Huawei entra al mercado energético en México La tecnológica china apuesta por impulsar energía solar, almacenamiento y cargadores inteligentes para consolidarse como actor clave en la transición energética. 02:00 Caída global afecta a servicios como Spotify, Google Meet o Santander Usuarios en todo el mundo reportaron interrupciones en plataformas clave de música, videollamadas y video durante la mañana de este miércoles. 03:20 AMD lanza un nuevo chip para hacer frente a Nvidia en la carrera de la IA La serie MI350 promete entregar hasta 35 veces mejor rendimiento en inferencia de IA respecto a los dispositivos Blackwell, de Nvidia.

Ian Altman discusses the common oversights in channel sales teams, emphasizing that top performers excel in sales skills rather than product knowledge. He suggests that product launches should focus on market demand, problem-solving, and customer needs rather than just features. Altman recommends gathering feedback on sales challenges, preparing responses to objections like price, and using role-play scenarios to enhance sales techniques. He also stresses the importance of ongoing education and connectivity through platforms like Zoom or Google Meet to reinforce learning and maintain team engagement.Biggest MistakesSpending too much time talking about features and benefits of new productsFocusing solely on product knowledge instead of sales skillsNot explaining the demand in the marketplace that prompted the creation of new productsWhat can the company do to reduce friction and make it easier to do business with compared to other brands?Best PracticesFocus on solving client problems rather than extensive product knowledgeHave product managers explain why the product was introduced and what problem it solvesDiscuss how new products make customers' lives better and reduce risksSolicit information from attendees about where deals are getting stuckCreate role-play scenarios to model great conversations and outreach techniquesEnsure attendees leave with actionable plans and set up mechanisms for ongoing engagement

Struggling to manage a remote team spread across time zones? This episode dives into the real challenges and solutions of leading from a distance, with a focus on trust,communication, and culture.Laurie, our Director of Operations, shares how she builds high-performing remote teams without micromanaging. From setting clear expectations to fostering real connection across borders, you'll hear how strong leadership can drive accountability and loyalty—even when your team is never in the same room.If you're running a remote or hybrid team and want to strengthen performance without sacrificing culture, this conversation offers the insight you need.

In this episode of Leading to Profit with Kevin Bees, we sit down with Richard White, founder and CEO of Fathom.video, to explore how AI is transforming the way businesses conduct meetings. Tune in to discover how integrating AI tools like Fathom.video can revolutionise your business meetings and drive profitability. Richard shares insights into Fathom's journey—from its inception in 2020 to becoming a leading AI meeting assistant that records, transcribes, and summarises calls across platforms like Zoom, Google Meet, and Microsoft Teams. With a focus on enhancing productivity and decision-making, Richard discusses the strategic approaches that have propelled Fathom's growth, offering valuable lessons for business owners, particularly in Australia, aiming to leverage AI for operational efficiency.​ Richard White is a serial entrepreneur renowned for creating intuitive productivity tools. His passion lies in designing user-centric tools that simplify complex workflows.​ Key Takeaways: AI-Powered Meeting Efficiency: Fathom.video utilises advanced AI to transcribe and summarise meetings, enabling users to focus on conversations without the distraction of note-taking.​ Strategic Product Development: Richard emphasises a sequential approach to product challenges—prioritising retention, onboarding, growth, and monetisation—to build sustainable solutions.​ Empowering Teams: Effective leadership in the AI era involves granting teams the context and authority to make decisions, fostering agility and innovation.​ Data Privacy Commitment: Fathom is dedicated to user privacy, ensuring that AI functionalities operate without compromising sensitive information.​ Scalable Growth Models: The company's trajectory showcases how lean teams can achieve significant revenue milestones by focusing on product quality and customer support.​   Resources:  Fathom: https://www.fathom.video/   If you want to create a reliable cash flow for your business, I have some tools and resources that can help. Take the Profit Scorecard (3 minutes) and identify where you are leaking profit now – click here.

From Cassette Tapes and Phrasebooks to AI Real-Time Translations — Machines Can Now Speak for Us, But We're Losing the Art of Understanding Each Other May 21, 2025A new transmission from Musing On Society and Technology Newsletter, by Marco CiappelliThere's this thing I've dreamed about since I was a kid.No, it wasn't flying cars. Or robot butlers (although I wouldn't mind one to fold the laundry). It was this: having a real conversation with someone — anyone — in their own language, and actually understanding each other.And now… here we are.Reference: Google brings live translation to Meet, starting with Spanish. https://www.engadget.com/apps/google-brings-live-translation-to-meet-starting-with-spanish-174549788.htmlGoogle just rolled out live AI-powered translation in Google Meet, starting with Spanish. I watched the demo video, and for a moment, I felt like I was 16 again, staring at the future with wide eyes and messy hair.It worked. It was seamless. Flawless. Magical.And then — drumroll, please — it sucked!Like… really, existentially, beautifully sucked.Let me explain.I'm a proud member of Gen X. I grew up with cassette tapes and Walkmans, boomboxes and mixtapes, floppy disks and Commodore 64s, reel-to-reel players and VHS decks, rotary phones and answering machines. I felt language — through static, rewinds, and hiss.Yes, I had to wait FOREVER to hit Play and Record, at the exact right moment, tape songs off the radio onto a Maxell, label it by hand, and rewind it with a pencil when the player chewed it up.I memorized long-distance dialing codes. I waited weeks for a letter to arrive from a pen pal abroad, reading every word like it was a treasure map.That wasn't just communication. That was connection.Then came the shift.I didn't miss the digital train — I jumped on early, with curiosity in one hand and a dial-up modem in the other.Early internet. Mac OS. My first email address felt like a passport to a new dimension. I spent hours navigating the World Wide Web like a digital backpacker — discovering strange forums, pixelated cities, and text-based adventures in a binary world that felt limitless.I said goodbye to analog tools, but never to analog thinking.So what is the connection with learning languages?Well, here's the thing: exploring the internet felt a lot like learning a new language. You weren't just reading text — you were decoding a culture. You learned how people joked. How they argued. How they shared, paused, or replied with silence. You picked up on the tone behind a blinking cursor, or the vibe of a forum thread.Similarly, when you learn a language, you're not just learning words — you're decoding an entire world. It's not about the words themselves — it's about the world they build. You're learning gestures. Food. Humor. Social cues. Sarcasm. The way someone raises an eyebrow, or says “sure” when they mean “no.”You're learning a culture's operating system, not just its interface. AI translation skips that. It gets you the data, but not the depth. It's like getting the punchline without ever hearing the setup.And yes, I use AI to clean up my writing. To bounce translations between English and Italian when I'm juggling stories. But I still read both versions. I still feel both versions. I'm picky — I fight with my AI counterpart to get it right. To make it feel the way I feel it. To make you feel it, too. Even now.I still think in analog, even when I'm living in digital.So when I watched that Google video, I realized:We're not just gaining a tool. We're at risk of losing something deeply human — the messy, awkward, beautiful process of actually trying to understand someone who moves through the world in a different language — one that can't be auto-translated.Because sometimes it's better to speak broken English with a Japanese friend and a Danish colleague — laughing through cultural confusion — than to have a perfectly translated conversation where nothing truly connects.This isn't just about language. It's about every tool we create that promises to “translate” life. Every app, every platform, every shortcut that promises understanding without effort.It's not the digital that scares me. I use it. I live in it. I am it, in many ways. It's the illusion of completion that scares me.The moment we think the transformation is done — the moment we say “we don't need to learn that anymore” — that's the moment we stop being human.We don't live in 0s and 1s. We live in the in-between. The gray. The glitch. The hybrid.So yeah, cheers to AI-powered translation, but maybe keep your Walkman nearby, your phrasebook in your bag — and your curiosity even closer.Go explore the world. Learn a few words in a new language. Mispronounce them. Get them wrong. Laugh about it. People will appreciate your effort far more than your fancy iPhone.Alla prossima,— Marco 

In dieser spannenden Episode des Digital Marketing Upgrades beleuchten Thomas Besmer und Thomas Hutter die grössten Highlights von Mai 2025 im digitalen Marketing. Es wird ein tiefer Einblick in die neuesten Entwicklungen von Google gegeben, die bahnbrechende Veränderungen durch den AI-Mode angekündigt haben. Des Weiteren nehmen die beiden die provokante Aussage von Mark Zuckerberg unter die Lupe, dass Agenturen in naher Zukunft überflüssig werden könnten. Abgerundet wird der Podcast mit einem Recap von einem der grössten Digital-Marketing-Events Europas, der OMR in Hamburg. **Hauptthemen:** 1. **Google Marketing Live 2023: Die Zukunft der Suche mit AI** - **AI-Mode:** Google verabschiedet sich von der klassischen Linkliste und setzt auf einen AI-Mode, der direkt Antworten liefert, ergänzt um Dialoge und Zusammenfassungen. Diese Umstellung bedeutet tiefgreifende Veränderungen für Webseitenbetreiber und SEOs, da weniger Traffic erwartet wird. - **Personalisierung und Monetarisierung:** Neue Wege zur Anzeige von Werbung im AI-Mode und wie Google plant, diese Änderungen zu monetarisieren. - **Erweiterungen und neue Tools:** Vorstellung der Wechselwirkungen mit Google Meet, dem Einsatz von Google Beam für immersive Videokonferenzen und der Integration kreativer Tools wie VO3 für fortschrittliche Videoproduktion. 2. **Mark Zuckerbergs Agentur-Vision für Meta** - **Das Ende der Agenturen?** Mark Zuckerbergs Vision, die Zukunft der Werbung solle ohne die Notwendigkeit von Agenturen auskommen. Unternehmen sollen nur noch ein Ziel eingeben, und Meta übernimmt den Rest - inklusive Kreation und Optimierung der Werbebotschaften. - **Realität und Grenzen:** Diskussion über die praktischen Anwendbarkeiten dieser Aussage, insbesondere für kleinere Unternehmen im Vergleich zu grösseren Werbetreibenden. 3. **Recap OMR 2023 in Hamburg** - **Event-Highlights:** Eindrücke von Europas grösstem Digital Marketing Festival mit 67.000 Besuchern. Erfahrungen und Learnings aus Vorträgen, Masterclasses und Gesprächen mit Ausstellern wie Google und Meta. - **Organisation und Durchführung:** Evaluierung der Veranstaltung aus Sicht der Teilnehmer mit besonderem Augenmerk auf die hohe Besucherzahl und die Vielzahl an Ausstellern und Vorträgen. **Wichtige Erkenntnisse:** - Google transformiert die Sucherfahrung grundlegend und stellt SEO-Strategien in Frage. - Der technologische Fortschritt bei AI-generierten Inhalten verändert die Anforderungen an Marketing- und Werbekämpfe erheblich. - Trotz grosser technologischer Durchbrüche bleibt der menschliche Faktor und das Verständnis für fundierte Strategien im Marketing weiterhin unverzichtbar. - Events wie die OMR bieten wichtige Netzwerkmöglichkeiten und die Möglichkeit, aktuelle Trends und Veränderungspotenziale in der Branche direkt zu erleben.

Our 210th episode with a summary and discussion of last week's big AI news! Recorded on 05/23/2025 Hosted by Andrey Kurenkov and Jeremie Harris. Feel free to email us your questions and feedback at contact@lastweekinai.com and/or hello@gladstone.ai Read out our text newsletter and comment on the podcast at https://lastweekin.ai/. Join our Discord here! https://discord.gg/nTyezGSKwP In this episode: Google's Gemini diffusion technology showcases significant improvements in speed and efficiency for generating text, potentially revolutionizing the auto-regressive generation paradigm. Anthropic activates AI Safety Level 3 protections for Claude Opus 4, implementing robust measures such as bug bounties, synthetic jailbreak data, and preliminary egress bandwidth controls to mitigate bio-risk threats. OpenAI responds to the California Attorney General, refuting claims by the not-for-private-gain coalition and defending their controversial restructuring plans amidst ongoing criticism. Mistral delays the release of its Llama 4 Behemoth model due to training challenges, while Meta faces similar obstacles in rolling out its large-scale AI models, signaling difficulties in reaching frontier level performance. Timestamps + Links: (00:00:00) Intro / Banter (00:01:43) News Preview Tools & Apps (00:02:58) Anthropic's new Claude 4 AI models can reason over many steps (00:09:58) Google Unveils A.I. Chatbot, Signaling a New Era for Search (00:14:04) Google rolls out Project Mariner, its web-browsing AI agent (00:16:40) Veo 3 can generate videos — and soundtracks to go along with them (00:21:26) Imagen 4 is Google's newest AI image generator (00:23:15) Google Meet is getting real-time speech translation (00:25:36) Google's new Jules AI agent will help developers fix buggy code (00:26:43) GitHub's new AI coding agent can fix bugs for you (00:28:50) Mistral's new Devstral model was designed for coding Applications & Business (00:29:53) OpenAI Unites With Jony Ive in $6.5 Billion Deal to Create A.I. Devices (00:36:10) OpenAI's planned data center in Abu Dhabi would be bigger than Monaco (00:41:18) LM Arena, the organization behind popular AI leaderboards, lands $100M (00:45:21) Nvidia CEO says next chip after H20 for China won't be from Hopper series (00:46:39) Google's Gemini AI app has 400M monthly active users (00:51:15) AI Servers: End demand intact, but rising gap between upstream build and system production (2025.5.18) Projects & Open Source (00:53:46) Meta Is Delaying the Rollout of Its Flagship AI Model Research & Advancements (00:57:53) Gemini Diffusion (01:03:07) Chain-of-Model Learning for Language Model (01:09:16) Seek in the Dark: Reasoning via Test-Time Instance-Level Policy Gradient in Latent Space (01:15:38) Two Experts Are All You Need for Steering Thinking: Reinforcing Cognitive Effort in MoE Reasoning Models Without Additional Training (01:20:16) Lessons from Defending Gemini Against Indirect Prompt Injections (01:23:35) How Fast Can Algorithms Advance Capabilities? (01:30:20) Reinforcement Learning Finetunes Small Subnetworks in Large Language Models Policy & Safety (01:31:12) Exclusive: What OpenAI Told California's Attorney General (01:38:25) Activating AI Safety Level 3 Protections

La keynote Google I/O 2025 a marqué un tournant décisif : Gemini est partout, Android quasiment absent, et l'intelligence artificielle prend le contrôle. ------ Cette semaine dans le Debrief Transat, on revient avec Bruno Guglielminetti sur les annonces majeures de Google, du moteur de recherche boosté à l'IA (AI Overviews) aux lunettes connectées nouvelle génération, en passant par des traductions en temps réel bluffantes sur Google Meet et de l'IA Veo 3 capable de générer des séquences vidéo et audio d'un réalisme époustouflant.Nous évoquons aussi les inquiétudes liées à la captation des contenus par l'IA, l'absence de certaines fonctionnalités en France pour des raisons réglementaires, et l'avenir du journalisme à l'heure des vidéos générées par IA à partir d'un simple prompt. Bien sûr, on s'intéresse aussi à l'étonnante alliance entre Sam Altman et Jony Ive en vue d'inventer un nouveau « iPhone sans écran ». Pourquoi cet objet mystère ?En deuxième partie d'émission, tour d'horizon des sujets traités cette semaine dans nos podcasts respectifs : IA dans l'éducation, design conversationnel, Facebook comme nouveau média, souveraineté numérique européenne, IA et santé… et arrivée d'OpenAI à Paris.-----------

Erickson Motors-https://www.ericksonmotors.ca/Bob McGregor- Winnipeg Hyundai  - (204) 774-5373  -  winnipeghyundai.comSaskatchewan Electric Vehicle Association- sevaonline.caevfiresafe.comThursday Manitoba EV meetingThursday, Apr.27/25  •  7:00–9:00 p.m.Google Meet joining infoVideo call link: https://meet.google.com/nnp-abam-xwjManitoba Electric  EV chat - Manitoba EV car chatWednesday, Mar 12  •  7:00–9:00 p.m.Google Meet joining infoVideo call link: https://meet.google.com/dcw-gppd-fotOr dial: +1 587-797-9862 PIN: 339 943 687#More phone numbers: https://tel.meet/dcw-gppd-fot?pin=8298407657452Greenway Motors- https://greenwaymotors.ca/Greenway Electric Youtube- @GreenwayElectricManitoba EV rebate Frequently Asked Questions and link to the ev rebate form: https://www.gov.mb.ca/lowercosts/evrebate/index.html Check out Northern Electric Vehicle Experience on YouTube for a great look at EV experience in Canada.https://youtube.com/@NorthernEVexperience?si=4gpwMZzsLgRWkJDmCheck out how green your grid is or  if you are in Alberta howgreen it is at this very moment at thegrid.albertaev.ca.  This is a great tool that Electric Vehicle Association of Alberta has put together. It will definitely help also when comparing evs to gas vehicles.If you would like more info or to contact Tyler at Envirodel feel free to check out his website at envirodel.com or email him at envirodelwpg@gmail.com, on LinkedIn at Envirodel Zero Emissions Courier and also on Instagram @Envirodelwpg or call @204-806-9918Check Easy EV Install out if you are in Manitoba and looking at getting an EV. You can find and contact Marc on Linkedin and Facebook at Easy EV Install and on Instagram and Twitter at @EasyEVInstall. you can also call or text him at 431-999-EASY(3279) or email at connect@easyevinstall.ca.If you are in the Winnipeg or surrounding area and would like an independent shop to look at your electric vehicle, check out Erickson Motors: https://www.ericksonmotors.ca/Check out the amazing  work Chris is doing at Webb Motorworks and find out what new project the cyber beast is going into. Also if you would like to invest or help out find his contact info here: https://www.webbmotorworks.com/https://youtube.com/c/WebbMotorworksFor more info or to pick up your own EVOBD2 display go check them out at evobd2.com  Here is the link to kilowatt podcast:https://pca.st/podcast/09216500-6e77-0134-787d-4ffec63d9550Check out green your vehicle and grid is at   thegrid.albertaev.ca.Check out Manitoba Electric Vehicle Association at  Manitobaev.caFacebook link is: @truenorthevEmail: truenorthevpodcast@gmail.com

Dans cet échange, Jérôme Colombain et Bruno Guglielminetti reviennent sur les nombreuses annonces de Google lors de sa conférence développeurs. Dominée par l'IA, la keynote a peu évoqué Android, mettant en avant Gemini. Autre fait marquant : les nouvelles lunettes connectées de Google, vues comme une réinvention des Google Glass. Colombain souligne aussi la traduction en temps réel sur Google Meet et les avancées en vidéo générée par IA avec Veo 3, qui posent la question du vrai et du faux à l'ère numérique. Les deux collègues discutent également de l'acquisition de l'entreprise de design fondée par Jony Ive par OpenAI et de son rôle dans la création d'un futur appareil vocal sans écran.

Traveling to Canada? Know what to pack, what to declare, and what to expect at customs. Smart travel starts here! What to Know Before Flying to Canada Traveling internationally—especially to Canada—requires a bit more preparation than domestic trips. Whether it's your first time or you're a seasoned traveler, here's what you should know before you board. Entry Requirements and Canadian Customs Tips Valid Passport: Make sure your passport is current and valid for the entire duration of your stay. U.S. travelers don't need a visa for visits under six months. ArriveCAN App: Travelers are encouraged to use the ArriveCAN app to provide customs and immigration information ahead of time. What to Declare: Be honest—declare all food, alcohol, and goods. Canadian Border Services Agency (CBSA) takes violations seriously. Duties and Limits: Know your duty-free allowances. Canadians returning home have specific exemptions for goods and alcohol, which vary by time spent abroad. What to Pack for a Smooth Trip Weather-Appropriate Clothing: Canada's weather can vary dramatically. Layers are key! Travel Documents: Keep your passport, boarding pass, and ArriveCAN receipt handy with an electronic copy on your phone. Remember to file your “Customs Declaration” within 72 hours of departure on airlines for faster customs processing. Electronics & Adapters: Canada uses 120V (same as the U.S.), so most electronics are compatible. Health & Insurance Info: It's smart to travel with proof of insurance and any necessary prescriptions. It is highly recommended that prescriptions are in original bottles from the pharmacy. If those bottles are large, advise the pharmacy of international travel and ask for smaller labelled bottles with enough for the “planned” trip as well as an extra week's supply incase of an emergency. Stay Connected on the Go Cellular Carrier: When flying internationally even if just over the border it is extremely important to contact your cell phone carrier (Example: Verizon, AT&T, Sprint) to verify if your plan covers all of the countries that will be visited. Roaming fees are expensive. If your plan does NOT cover, for example Canada, ask for a “Travel Pass” to be added to your cell phone or data plan which are typically significantly cheaper than roaming fees. Consider a Canadian SIM card or an international roaming plan to stay in touch during your trip.  Wi-Fi & Internet: Free Wi-Fi is common in airports, cafes, and hotels, but rural areas may have limited service. To avoid “Roaming Charges” always place the phone on “Airplane Mode”, connect to the available Wi-Fi, and change the final setting to enable “Wi-Fi Calling.” No Roaming Fees: To be absolutely sure that you are not on roaming data, after putting phone / tablet on “Airplane Mode” with “Wi-Fi” connect. Consider using apps such as Facebook Messenger, WhatsApp, Facetime or Google Meet to stay connected with others. OUTDOORS FIELD REPORTS & COMMENTS We want to hear from you! If you have any questions, comments, or stories to share about bighorn sheep, outdoor adventures, or wildlife conservation, don't hesitate to reach out. Call or text us at 305-900-BEND (305-900-2363), or send an email to BendRadioShow@gmail.com. Stay connected by following us on social media at Facebook/Instagram @thebendshow or by subscribing to The Bend Show on YouTube. Visit our website at TheBendShow.com for more exciting content and updates! https://thebendshow.com/ https://www.facebook.com/thebendshow WESTERN LIFESTYLE & THE OUTDOORS Jeff 'Tigger' Erhardt & Rebecca 'BEC' Wanner are passionate news broadcasters who represent the working ranch world, rodeo, and the Western way of life. They are also staunch advocates for the outdoors and wildlife conservation. As outdoorsmen themselves, Tigger and BEC provide valuable insight and education to hunters, adventurers, ranchers, and anyone interested in agriculture and conservation. With a shared love for the outdoors, Tigger & BEC are committed to bringing high-quality beef and wild game from the field to your table. They understand the importance of sharing meals with family, cooking the fruits of your labor, and making memories in the great outdoors. Through their work, they aim to educate and inspire those who appreciate God's Country and life on the land. United by a common mission, Tigger & BEC offer a glimpse into the life beyond the beaten path and down dirt roads. They're here to share knowledge, answer your questions, and join you in your own success story. Adventure awaits around the bend. With The Outdoors, the Western Heritage, Rural America, and Wildlife Conservation at the forefront, Tigger and BEC live this lifestyle every day. To learn more about Tigger & BEC's journey and their passion for the outdoors, visit TiggerandBEC.com. https://tiggerandbec.com/

Bad news if you don't care about AI: this week was absolutely chock-full of AI news. First, Nilay, David, and The Verge's Alex Heath talk about the news that OpenAI and Jony Ive are teaming up to build... something. A gadget, for sure, maybe lots of gadgets. We don't know much, but we have a lot of thoughts, and a lot of questions. After that, the hosts talk through all the news at Google I/O, including what's new with Gemini, Google Search, Project Astra, Project Mariner, and the countless other ways Google is putting AI absolutely everywhere. Finally, in the lightning round, we buckle up for another round of Brendan Carr is a Dummy, talk through some late-breaking Apple gadget news, and marvel over the future of conference calls. Further reading: OpenAI is buying Jony Ive's AI hardware company From The Wall Street Journal: What Sam Altman Told OpenAI About the Secret Device He's Making With Jony Ive Details leak about Jony Ive's new ‘screen-free' OpenAI device  Jony Ive says Rabbit and Humane made bad products  The 15 biggest announcements at Google I/O 2025  Google launches AI Mode to everyone in the US, adds more features to AI Overviews Google's 3D video calling tech is finally going to ship this year  Project Astra 2025: Google's universal AI assistant is now smarter and more proactive  Google has a new tool just for making AI videos  Google reveals $250 per month ‘AI Ultra' plan  Google Meet can translate what you say into other languages  Google's Gemini AI is coming to Chrome  Google says its new image AI can actually spell  Google will let you ‘try on' clothes with AI  Google is bringing an ‘Agent Mode' to the Gemini app We tried on Google's prototype AI smart glasses Microsoft CTO Kevin Scott on the birth of the agentic web  Microsoft's plan to fix the web: letting every website run AI search for cheap Google rejected giving publishers more choice to opt out of AI Search  Google is stuffing even more ads into its AI results  Google's Gemini AI is coming to Chrome  Google reveals $250 per month ‘AI Ultra' plan  FCC Chairman Carr seeks to designate NBC equal time issue for hearing FCC approves Verizon's $20 billion merger after it commits to ‘ending' DEI Email us at vergecast@theverge.com or call us at 866-VERGE11, we love hearing from you. Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this episode, Jaeden breaks down the biggest announcements from the Google I/O conference, including the launch of his own AI Box Playground and Google's latest AI-powered tools. He explores the game-changing potential of Google's AI Try-On for online shopping, the new AI Mode designed to supercharge search, and the deeper personalization coming to search with contextual understanding. The conversation highlights how these innovations could reshape user experience and the future of online discovery.Chapters00:00 Introduction to Google I.O. Highlights01:50 AI Box Playground Launch03:36 Google Meet's Voice Cloning and Translation05:27 Innovations in Video AI Technology06:54 Google's User Engagement and Future DirectionsTry AI Box: ⁠⁠https://AIBox.ai/⁠⁠AI Chat YouTube Channel: https://www.youtube.com/@JaedenSchaferJoin my AI Hustle Community: https://www.skool.com/aihustle/about

Mayur Kamat is the chief product officer at N26—a $9 billion neobank serving over 7 million customers in 25 countries—where he leads product, design, data, and research. Prior to N26, Mayur was Head of Product at Binance, growing the crypto exchange to a peak $400 billion valuation. Earlier in his career, he built and scaled products at Google (Gmail Mobile, Hangouts), Microsoft, and travel unicorn Agoda.Learn:1. How to find and focus on the highest-leverage problems2. Why you shouldn't optimize for compensation early in your career3. Why you should optimize for strengths, not weaknesses4. Why you need to decide if you truly want the C-suite path5. Why working at a fintech company creates exceptional PMs6. Strategy = hypothesis × experimentation velocity7. Small, fast wins compound faster than big, slow bets—Brought to you by:• WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs• Paragon—Ship every SaaS integration your customers want• Vanta—Automate compliance. Simplify security.—Where to find Mayur Kamat:• X: https://x.com/5degreez• LinkedIn: https://www.linkedin.com/in/mayur/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction and Mayur's background(04:49) Working at Binance: An inside look(18:18) Career advice for product managers(27:00) PM career paths(33:58) Understanding fintech customers(36:00) Understanding your strengths(44:46) Creating a culture of experimentation(51:14) Hiring and developing top talent(54:50) Building a diverse product portfolio(57:08) Working in high talent density areas(59:43) Personal and professional balance(01:06:32) High-leverage opportunities and decision making(01:14:28) AI tools in the workplace(01:19:14) Failure corner(01:25:11) Lightning round and final thoughts—Referenced:• Binance: https://www.binance.us/• Google: https://about.google/• Microsoft: https://www.microsoft.com/• Agoda: https://www.agoda.com• N26: https://n26.com/• Which companies accelerate PM careers most: https://www.lennysnewsletter.com/p/which-companies-accelerate-your-pm• Which companies produce the best product managers: https://www.lennysnewsletter.com/p/which-companies-produce-the-best• Bezos Says Work-Life Balance is a “Debilitating” Phrase: https://www.investopedia.com/news/bezos-says-worklife-balance-debilitating-phrase/• Maslow's Hierarchy of Needs: https://www.simplypsychology.org/maslow.html• PayPal Mafia: https://en.wikipedia.org/wiki/PayPal_Mafia• Changpeng Zhao on LinkedIn: https://www.linkedin.com/in/cpzhao/• Ray Dalio on LinkedIn: https://www.linkedin.com/in/raydalio/• Porter's five forces: https://en.wikipedia.org/wiki/Porter%27s_five_forces_analysis• Jonathan Rosenberg on X: https://x.com/jjrosenberg• Aura: https://buy.aura.com/• Intercom: https://www.intercom.com/• Palantir: https://www.palantir.com/• Revolut: https://www.revolut.com/• Chime: https://www.chime.com/• Stripe: https://stripe.com/• Dropbox: https://www.dropbox.com/• Alex Algard on LinkedIn: https://www.linkedin.com/in/alexalgard• Hiya: https://www.hiya.com/• Brian Chesky's new playbook: https://www.lennysnewsletter.com/p/brian-cheskys-contrarian-approach• Gemini: https://gemini.google.com/app• Writer: https://writer.com/• Google Hangouts: https://en.wikipedia.org/wiki/Google_Hangouts• Sundar Pichai on LinkedIn: https://www.linkedin.com/in/sundarpichai/• Google Meet: https://meet.google.com/landing• House on Hulu: https://www.hulu.com/series/ef39603f-eb90-4248-8237-f6168d7c1be1• Big Bang Theory on Hulu: https://www.hulu.com/series/9bde5aeb-5297-4290-b173-19a4d59cc11d• Adolescence on Netflix: https://www.netflix.com/title/81756069• The White Lotus on HBO: https://www.hbo.com/the-white-lotus• Robinhood: https://robinhood.com/us/en/• Nikita Bier's post on X about Bible Chat: https://x.com/nikitabier/status/1915252215507210349• Bible Chat: https://apps.apple.com/us/app/bible-chat-daily-devotional/id6448849666?mt=8• Suno: https://suno.com/home• Disfrutar: https://www.disfrutarbarcelona.com/—Recommended books:• StrengthsFinder 2.0: https://www.amazon.com/StrengthsFinder-2-0-Tom-Rath/dp/159562015X• The 5 Types of Wealth: A Transformative Guide to Design Your Dream Life: https://www.amazon.com/Types-Wealth-Transformative-Guide-Design/dp/059372318X—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe

Le géant américain de la tech a dévoilé sa nouvelle stratégie, largement axée sur l'IA. Entre acquisitions spectaculaires, transformation des recherches en ligne et adaptation de ses services phares comme Gmail ou YouTube, Google joue une partie décisive. Décryptage. Google n'a pas attendu pour prendre le virage de l'intelligence artificielle (IA). Dès 2014, l'entreprise posait les bases de sa domination future en rachetant DeepMind pour 400 millions de dollars. Un pari gagnant : DeepMind est aujourd'hui à l'origine de Gemini, le robot conversationnel maison. Plus récemment, en mars dernier, Google a également déboursé 32 milliards de dollars pour acquérir Wiz, une entreprise spécialisée en cybersécurité, afin de sécuriser ses infrastructures IA.À lire aussiPourquoi les géants de la tech investissent dans l'intelligence artificielleVers une transformation profonde de l'expérience utilisateurSundar Pichai, le PDG de Google, veut transformer la façon dont nous utilisons internet. L'objectif est ainsi de faire des recherches classiques une interaction directe avec l'IA. Par exemple, au lieu d'afficher une liste de résultats, le moteur pourrait bientôt fournir directement une réponse détaillée, synthétisant le contenu recherché. Cette révolution s'étend à tout l'écosystème Google. Dans Gmail, des réponses pertinentes seront proposées automatiquement. Sur YouTube, l'IA pourra analyser les vidéos. Et sur Google Meet, un système de traduction en direct est en cours de développement.Des investissements massifs pour un modèle économique en mutationGoogle met les bouchées doubles : 75 milliards de dollars seront investis cette année, contre 52 milliards l'an passé. Cette transformation est cruciale car la recherche sur internet représente encore plus de la moitié du chiffre d'affaires du groupe, avec près de 200 milliards de dollars générés l'an dernier. Or, cette activité repose largement sur la publicité. Google envisage donc de lancer des abonnements payants pour compenser d'éventuelles pertes, tout en faisant face à une concurrence croissante (Bing, Qwant, Yahoo…) et à une pression réglementaire, notamment aux États-Unis, où des voix s'élèvent pour demander la vente de Chrome. Une chose est sûre, ces innovations vont profondément changer nos habitudes numériques.À lire aussiL'intelligence artificielle, nouvel atout caché des salariés

Google just dropped like 3 years of AI updates on us in 3 hours.

C'est le jeu événement du moment, Clair Obscur Expedition 33. On l'attendait, bien sûr, mais avec un brin de méfiance, pas forcément convaincu que l'équipe de Sandfall, ce petit studio de Montpellier puisse tenir les promesses portées par les vidéos diffusées depuis des mois. Nous ne sommes pas restés méfiant bien longtemps, comme vous avez pu vous en rendre compte en écoutant l'épisode de Silence on joue de la semaine dernière.Nous avons donc voulu aller plus loin et profiter de la disponibilité du jeune studio pour poser les questions qui nous trottaient dans la tête après avoir joué. Le cofondateur, PDG et directeur créatif Guillaume Broche et le directeur artistique Nicholas Maxson-francombe ont donc répondu à ces questions. Retrouvez toutes les chroniques de jérémie dans le podcast dédié Silence on Joue ! La chronique jeux de société (Lien RSS).Pour commenter cette émission, donner votre avis ou simplement discuter avec notre communauté, connectez-vous au serveur Discord de Silence on joue!Retrouvez Silence on Joue sur Twitch : https://www.twitch.tv/silenceonjoueSoutenez Silence on joue en vous abonnant à Libération avec notre offre spéciale à 6€ par mois : https://offre.liberation.fr/soj/Silence on joue ! C'est l'émission hebdo de jeux vidéo de Libération. Avec Erwan Cario et Marius Chapuis avec leurs invités : Guillaume Broche et Nicholas Maxson-francombe.CRÉDITSSilence on joue ! est un podcast de Libération animé par Erwan Cario. Cet épisode a été enregistré le 9 mai 2025 sur Google Meet. Réalisation : Erwan Cario. Musiques : Lorien Testard (OST Clair Obscur Expedition 33, extraits : Gustave, Alicia, Lumière à l'aube, Lumière, Promenade dans Lumière) Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

Omniprésente dans nos usages professionnels comme personnels, la visioconférence continue de transformer le paysage numérique. Un secteur ultraconcurrentiel qui pèse lourd et qui a même entraîné la disparition de Skype, pionnier du genre. Décryptage. Elle est aujourd'hui pratiquement omniprésente, aussi bien dans le monde professionnel que dans notre quotidien, la visioconférence.Vous vous souvenez sans doute de la fameuse sonnerie Skype, qui ne retentira plus. Si l'application née en 2003 était une vraie révolution, elle a depuis été reléguée au second plan, que ce soit pour un usage personnel ou professionnel. Son monopole a pris fin avec l'arrivée de FaceTime d'Apple, puis plus récemment avec Zoom, Google Meet ou encore Microsoft Teams. Ironie du sort : Microsoft possédait Skype, mais a préféré miser sur son autre outil, et a fini par l'abandonner. À écouter aussi8 milliards de voisins: Télétravail, fin de partie ?Un marché boosté par la pandémie et le télétravail hybride C'est pendant la pandémie de Covid-19, au printemps 2020, que le marché de la visioconférence a connu un véritable bond. Avant 2019, les logiciels Zoom et Teams étaient encore très peu utilisés par le grand public. Aujourd'hui, ces applications sont entrées dans le vocabulaire courant et le quotidien de centaines de millions de salariés.Le marché de la visioconférence est valorisé à 33 milliards de dollars. D'ici à 2033, ce chiffre pourrait doubler selon plusieurs projections. Chaque année, la croissance du secteur est estimée entre 7 % et 10 %, soutenue par l'essor du télétravail hybride, ce mélange entre présentiel et travail à domicile. Difficile, voire impossible pour les grandes entreprises de passer à côté de cette dynamique. À lire aussiTélétravail: un acquis de plus en plus remis en cause dans les entreprisesDes investissements massifs… mais aussi des limites Au-delà de l'apparente simplicité de la visioconférence, les entreprises investissent massivement, notamment en recherche et développement. L'intelligence artificielle est au cœur de ces efforts. Depuis 2023, Microsoft a investi plus de 2 milliards de dollars dans l'IA collaborative. Zoom, de son côté, rachète des start-ups spécialisées dans le traitement du langage, pour créer des assistants capables de résumer automatiquement les réunions. Certains vont encore plus loin et travaillent sur des solutions holographiques pour remplacer les écrans.La visioconférence devient ainsi un véritable outil de travail, un soutien à la productivité. Mais elle a aussi ses limites. Selon l'agence X2O Media, 9 entreprises sur 10 utilisent cet outil. Mais elle serait aussi responsable de 34 milliards de dollars de pertes par an, en raison de réunions mal gérées. Pour les salariés, cette pratique généralisée peut entraîner une certaine fatigue, voire une forme de dépendance, avec des conséquences négatives sur la productivité. Et ce n'est que le début : selon le cabinet Straits Research, d'ici à 2030 – autrement dit, demain – 60 % des interactions professionnelles pourraient être totalement dématérialisées. 

Bob McGregor- Winnipeg Hyundai - (204) 774-5373 - winnipeghyundai.comSaskatchewan Electric Vehicle Association- sevaonline.caevfiresafe.comThursday Manitoba EV meetingThursday, May 29 • 7:00–9:00 p.m.Google Meet joining infoVideo call link: https://meet.google.com/nnp-abam-xwjManitoba Electric EV chat - Manitoba EV car chatWednesday, June 11 • 7:00–9:00 p.m.Google Meet joining infoVideo call link: https://meet.google.com/dcw-gppd-fotOr dial: +1 587-797-9862 PIN: 339 943 687#More phone numbers: https://tel.meet/dcw-gppd-fot?pin=8298407657452Greenway Motors- https://greenwaymotors.ca/Greenway Electric Youtube- @GreenwayElectricManitoba EV rebate Frequently Asked Questions and link to the ev rebate form: https://www.gov.mb.ca/lowercosts/evrebate/index.html Check out Northern Electric Vehicle Experience on YouTube for a great look at EV experience in Canada.https://youtube.com/@NorthernEVexperience?si=4gpwMZzsLgRWkJDmCheck out how green your grid is or if you are in Alberta howgreen it is at this very moment at thegrid.albertaev.ca. This is a great tool that Electric Vehicle Association of Alberta has put together. It will definitely help also when comparing evs to gas vehicles.If you would like more info or to contact Tyler at Envirodel feel free to check out his website at envirodel.com or email him at envirodelwpg@gmail.com, on LinkedIn at Envirodel Zero Emissions Courier and also on Instagram @Envirodelwpg or call @204-806-9918Check Easy EV Install out if you are in Manitoba and looking at getting an EV. You can find and contact Marc on Linkedin and Facebook at Easy EV Install and on Instagram and Twitter at @EasyEVInstall. you can also call or text him at 431-999-EASY(3279) or email at connect@easyevinstall.ca.If you are in the Winnipeg or surrounding area and would like an independent shop to look at your electric vehicle, check out Erickson Motors: https://www.ericksonmotors.ca/Check out the amazing work Chris is doing at Webb Motorworks and find out what new project the cyber beast is going into. Also if you would like to invest or help out find his contact info here: https://www.webbmotorworks.com/https://youtube.com/c/WebbMotorworksFor more info or to pick up your own EVOBD2 display go check them out at evobd2.com Here is the link to kilowatt podcast:https://pca.st/podcast/09216500-6e77-0134-787d-4ffec63d9550Check out green your vehicle and grid is at thegrid.albertaev.ca.Check out Manitoba Electric Vehicle Association at Manitobaev.caFacebook link is: @truenorthevEmail: truenorthevpodcast@gmail.com

Scientific advancements are highlighted with AI designing synthetic DNA for gene control and Anthropic launching a programme to support scientific research with AI. Societal and ethical concerns feature prominently, including Reddit strengthening verification against human-like bots, Pope Leo XIV identifying AI as a key challenge, and artists calling for stronger copyright protection against AI use of their work. The sources also mention practical applications like California's multilingual wildfire chatbot and technical issues such as the persistence of AI hallucinations. Finally, industry and regulatory dynamics are covered with Anthropic warning the DOJ about potential negative impacts of a Google antitrust proposal and SoundCloud facing backlash over terms regarding AI training data.

Key themes include legislative efforts in the US concerning AI chip exports and regulation, industry applications of AI such as enhancing security cameras, interpreting animal sounds, and transforming creative platforms like Figma, and advancements in AI technologyitself, including new models from Google and Mistral AI, and research into autonomous agents. The text also touches on the business aspects of AI, with acquisitions, funding initiatives, and discussions around workforce impact, alongside emerging ethical and societal implications like AI's use in court and the privacy concerns surrounding advanced smart glasses.

This podcast and sources included explore the complex impact of artificial intelligence on art and creativity, addressing the debate around whether individuals using AI tools can be considered "artists" and exploring the emerging skills involved like prompt engineering and curation. They examine the ethical concerns surrounding AI art, including job displacement and the use of training data scraped from existing artwork, while also navigating the challenging legal landscape of copyright for AI-generated content, noting the US position that purely AI art is not copyrightable. The podcast highlights how online discussions reflect societal anxieties about automation and the devaluation of human skill, posing philosophical questions about intentionality and the future of human creativity in a technologically evolving world.

This podcast highlight advocacy by tech leaders for 'light-touch' AI regulation in the US, the integration of on-device AI for scam detection in Google Chrome, and a new AI tool that estimates biological age from face photos for potential health insights. Additionally, the text touches on major AI investment in Saudi Arabia by Salesforce, Apple's development of custom chips for future AI products, Meta's consideration of stablecoins for payments, and Reddit's efforts to combat AI bots. Finally, the sources mention research into AI agents for autonomous web research and the transformative role of AI in de-extinction efforts, alongside various other smaller AI advancements.

OpenAI's strategic appointment of Instacart CEO Fidji Simo to lead its applications division and its global "Stargate" initiative to build sovereign AI infrastructure with national governments. Several articles touch on the potential for AI to reshape technology and society, including Apple's contemplation of a future beyond the iPhone due to AI advancements and Meta's development of "super-sensing" AI glasses with potential facial recognition. The text also covers policy shifts, specifically the Trump administration's plan to roll back Biden-era AI chip export restrictions. Furthermore, the sources describe new AI-powered products and features from companies like Figma, Stripe, Superhuman, and Mistral AI, showcasing the increasing integration of AI into design, finance, communication, and enterprise solutions.

This podcast discuss the rapidly advancing field of de-extinction, highlighting the crucial role of artificial intelligence (AI) in making this a tangible scientific pursuit. AI is presented not merely as a tool but as an architect across all stages, from reconstructing degraded ancient DNA and predicting gene function to optimising gene editing and modelling ecological impacts. While companies like Colossal Biosciences pursue ambitious projects for species like the woolly mammoth and dire wolf, often driving technological innovation with commercial spin-offs, organisations like Revive & Restore focus on genetic rescue for endangered species, illustrating differing approaches within this landscape. The podcast underscore the significant technical, ecological, and ethical challenges inherent in de-extinction, particularly concerning animal welfare, resource allocation, and potential ecological disruption, while also pointing to valuable spillover innovations benefiting broader conservation and human health.Get the eBook at Google Play https://play.google.com/store/search?q=etienne%20noumen%27&c=books

Significant developments include Amazon's introduction of a tactile warehouse robot named Vulcan and Google's Gemini 2.5 Pro reportedly topping AI leaderboards, highlighting progress in automation and model performance. Strategically, OpenAI is planning to reduce revenue share with partners like Microsoft and also launching an initiative to help nations build AI infrastructure. Meanwhile, Apple is considering AI search partners for Safari amid declining Google usage, and AI is being used in innovative ways, such as AI-powered drones for medical delivery and the recreation of a road rage victim for a court statement. Finally, HeyGen is enhancing AI avatars with emotional expression, and platforms like Zapier are enabling users to create personal AI assistants, indicating broader application and accessibility of AI technology.

This podcast details how AI-powered autonomous drones are transforming global logistics, particularly for delivering essential medical supplies in challenging environments. The podcast highlights Zipline as a key player, discussing its pioneering work in countries like Rwanda and Ghana where drone delivery has shown significant improvements in healthcare outcomes and efficiency.

This episode highlight OpenAI's significant structural shift to retain non-profit control while acquiring an AI coding startup and addressing model sycophancy. Furthermore, the texts cover Waymo's expansion of robotaxi production with a new factory and Canva's entry into spreadsheets with an AI-powered tool. Finally, they touch upon the growing urgency for AI education in schools, as advocated by tech leaders, and Nvidia's contribution to open-source AI with a high-performance transcription model, along with a warning from Fiverr's CEO about AI's impact on jobs.

Significant developments include the launch of specialised AI agents for scientific research by FutureHouse and the integration of AI coding assistants into Apple's Xcode environment through a partnership with Anthropic. Google's activities are also prominent, ranging from their strategies to address AI's energy demands and workforce needs to the successful, albeit assisted, completion of the game Pokémon Blue by their Gemini AI. Furthermore, the reports touch on the increasing recognition of AI's role in creative works by the US Copyright Office and the economic implications of AI infrastructure costs, partly attributed to tariffs, as noted by Meta. Overall, the text underscores the expanding capabilities of AI, the practical applications across various sectors, and the associated infrastructure and policy challenges.

This podcast and sources discuss the growing issue of plastic pollution and the limitations of traditional recycling methods. They introduce the discovery of plastic-eating microbes and their enzymes as a promising alternative for degrading plastics. Crucially, the text explains how Artificial Intelligence (AI)is being employed to significantly enhance the effectiveness of these enzymes, making them faster and more stable for industrial applications. The document highlights successful AI-engineered enzymes like FAST-PETase for achieving true circularity by breaking plastics down to their original monomers, and outlines the environmental and economic benefits of this approach. However, the sources also acknowledge the significant scientific, engineering, economic, and regulatory challenges that must be overcome for large-scale adoption of this technology.

Episode pour les PRO (sexologue, sexothérapeute, psy, thérapeute de couple, éducation sexuelle, médecin, coach en intimité, élèves dans ces formations, etc.)Booste ta pratique en tant que sexo !On se fait un call 1-1 pour parler en détail du cercle des sexpert·es ?Le Cercle des Sexpert·es, c'est :✨ 1 live par mois : 2h de co-vision pour faire émerger l'intelligence collective autour de nos pratiques.✨ Accès anticipé aux épisodes du podcast.✨ Accès à la communauté privée des Sexpert·es pour poser toutes nos questions et échanger en toute confiance.✨ Partage de réflexions, d'outils, et d'expériences entre pairs.✨ Élévation de nos businessTout ça dans un cadre bienveillant et respectueux.Plateformes utilisées : Patreon, Discord et Google Meet.Pour plus de webinaires PRO (hors abonnement), c'est ICI.Tu nous rejoins ? Teste 1 semaine gratuite.CamillePS : rediffusion Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

The podcast discusses Conformal Prediction (CP) as a method for enhancing the reliability of AI in medical diagnosis by providing rigorous uncertainty quantification. It explains that unlike traditional AI which gives single predictions, CP produces a set of possible outcomes with a guaranteed probability of containing the true answer, addressing the critical need for trustworthy AI in healthcare. The text explores the foundational concepts of CP, compares it to other uncertainty quantification techniques, highlights advanced CP methods for more nuanced guarantees, and surveys its diverse applications in medical imaging, genomics, clinical risk prediction, and drug discovery. Finally, it examines the challenges of clinical integration, the need for human-AI interaction, and the ethical and regulatory dimensions, positioning CP as a vital tool for the safe and effective deployment of AI in medicine despite requiring further research and adaptation for practical success.Source: https://machinelearningcertification.web.app/Conformal_Classification_in_Medical_Diagnosis.pdf

BONUS: Nesrine Changuel shares how to create emotionally connected, delightful products! In this BONUS episode, we explore the concept of product delight with Nesrine Changuel. Nesrine shares insights from her extensive experience at companies like Skype, Spotify, Google Meet, and Chrome to help us understand how to create lovable tech experiences that drive user loyalty and differentiation. We explore the Delight Grid Framework she created, and discuss the importance of emotional connection in product design. We also touch on practical ways to incorporate delight into everyday product decisions. The Essence of Delight in Products "Creating emotional connection between users and products... What I'm usually vocal about is that it's not enough to solve functional needs if you want to create sustainable growth, and more particularly if you want to have your users love the product and create habits using your product." Nesrine explains that while most companies know how to solve functional problems, truly delightful products go beyond functionality to create emotional connections with users. This connection comes from anticipating user needs and surprising them on both functional and emotional levels. She emphasizes that delight emerges when users experience both joy and surprise simultaneously, which is key to exceeding expectations and building brand loyalty. Moving Beyond User Complaints "Most features that are built in products are coming from users' complaints... What I'm trying to be clear about is that if you want to build an emotional connection, it's about opening up a little bit more of your source of opportunities." Many teams focus primarily on addressing user complaints, which puts them in a reactive position. Nesrine encourages organizations to anticipate user needs by engaging with users in comfortable environments before problems arise. She suggests looking beyond direct feature requests and investigating how users feel while using the product, how they experience the journey, and what emotions arise during the experience. This proactive approach opens new opportunities for creating delightful experiences that users may not explicitly request. In this segment we refer to the KANO model for categorizing product features. Understanding Emotional Demotivators: The Zoom Fatigue Example "I tried to interview many users and realized that, of course, with the fact that we all moved into video conferencing, some demotivators started to surface like boredom, low interaction, overwhelm. There was a term that started to show up at the time - it's called zoom fatigue." Nesrine shares how her team at Google Meet tackled emotional demotivators by first deeply understanding them. By investigating "Zoom fatigue," they discovered through Stanford research that one major cause was the fatigue from constantly seeing yourself on screen. This insight led them to develop the "minimize self view" feature, allowing users to broadcast their video without seeing themselves. This example demonstrates how understanding emotional pain points can lead to features that create delight by addressing unspoken needs. The Delight Grid Framework "We want to delight the users, but because we don't know how, we end up only doing performers or hygiene features." Nesrine introduces her Delight Grid Framework, which helps product teams balance functional and emotional needs. The framework begins by identifying emotional motivators through empathetic user research. These motivators are then placed in a grid alongside functional needs to classify features as: Low Delight: Features that only solve functional needs Surface Delight: Features that only address emotional needs (like celebratory animations) Deep Delight: Features that solve both functional needs and emotional motivators She emphasizes that the most successful products prioritize deep delight features, which create lasting emotional connections while solving real problems. Detecting Opportunities Through User Journey Mapping "I use customer journey maps... One of the elements is feelings... If you do the exercise very well and put the feeling element into your journey map, you can draw a line showing peak moments and valley moments - these are pivotal moments for connecting with users at the emotional level." Nesrine advocates for using customer journey maps to identify emotional highs and lows throughout the user experience. By focusing on these "pivotal moments," teams can find opportunities to amplify positive emotions or transform negative ones into delightful experiences. She encourages teams to celebrate positive emotional peaks with users and find ways to turn valleys into more positive experiences. Real-World Example: Restaurant QR Code Payment "The waiter came with a note, and on the note, there is a QR code... What a relief that experience was! I've been very, very surprised, and they turned that moment of frustration and fear into something super fun." Nesrine shares a delightful dining experience where a restaurant transformed the typically frustrating moment of splitting the bill by providing a QR code that led to an app where diners could easily select what they ordered and pay individually. This example illustrates how identifying emotional pain points (bill-splitting anxiety) and addressing them can turn a negative experience into a memorable, delightful one that creates loyal customers. Creating a Culture of Delight Across Teams "It's very important to have the same language. If the marketing team believes in emotional connection, and the designer believes in emotional connection, and then suddenly engineers and PMs don't even know what you're talking about, that creates a gap." For delight to become central to product development, Nesrine emphasizes the importance of creating a shared language and understanding across all teams. This shared vision ensures everyone from designers to engineers is aligned on the goal of creating emotionally connected experiences, allowing for better collaboration and more cohesive product development. Recommended Reading Nesrine refers us to Emotional Design by Don Norman Designing for emotion, by Aaron Walter And Dan Olsen's The Lean Product Playbook About Nesrine Changuel Nesrine Changuel is a product leader, coach, and author with over a decade of experience at Skype, Spotify, Google Meet, and Chrome. She specializes in designing emotionally connected, delightful products. Her book, Delight, introduces a framework for creating lovable tech experiences that drive user loyalty and differentiation. You can link with Nesrine Changuel on LinkedIn and follow Nesrine's website.

In this episode of True North EV, host James Hart sits down with Robert McGregor, a seasoned broadcaster and current sales representative at Winnipeg Hyundai. Bob shares insights into Hyundai's ambitious plans for electric vehicles and sustainability, detailing the company's shift from internal combustion engines to a future dominated by electric mobility. Discover how Hyundai is incorporating recycled and plant-based materials into their production and their goal to achieve 80% EV sales globally within the next 15 years. Join us for an engaging discussion about the future of transportation and Hyundai's role in it.Bob McGregor- Winnipeg Hyundai - (204) 774-5373 - winnipeghyundai.com Saskatchewan Electric Vehicle Association- sevaonline.ca evfiresafe.com Thursday Manitoba EV meeting Thursday, Apr.27/25 • 7:00–9:00 p.m. Google Meet joining info Video call link: https://meet.google.com/nnp-abam-xwj Manitoba Electric EV chat - Manitoba EV car chat Wednesday, Mar 12 • 7:00–9:00 p.m. Google Meet joining info Video call link: https://meet.google.com/dcw-gppd-fot Or dial: +1 587-797-9862 PIN: 339 943 687# More phone numbers: https://tel.meet/dcw-gppd-fot?pin=8298407657452 Greenway Motors- https://greenwaymotors.ca/ Greenway Electric Youtube- @GreenwayElectric Manitoba EV rebate Frequently Asked Questions and link to the ev rebate form: https://www.gov.mb.ca/lowercosts/evrebate/index.html Check out Northern Electric Vehicle Experience on YouTube for a great look at EV experience in Canada. https://youtube.com/@NorthernEVexperience?si=4gpwMZzsLgRWkJDm Check out how green your grid is or if you are in Alberta howgreen it is at this very moment at thegrid.albertaev.ca. This is a great tool that Electric Vehicle Association of Alberta has put together. It will definitely help also when comparing evs to gas vehicles. If you would like more info or to contact Tyler at Envirodel feel free to check out his website at envirodel.com or email him at envirodelwpg@gmail.com, on LinkedIn at Envirodel Zero Emissions Courier and also on Instagram @Envirodelwpg or call @204-806-9918 Check Easy EV Install out if you are in Manitoba and looking at getting an EV. You can find and contact Marc on Linkedin and Facebook at Easy EV Install and on Instagram and Twitter at @EasyEVInstall. you can also call or text him at 431-999-EASY(3279) or email at connect@easyevinstall.ca. Shaun Loney's books An Army Of Problem Solvers and Beautiful Bailout is available on Amazon and more info is available at: http://www.armyofproblemsolvers.com/about https://indigenouscleanenergy.com/2020-catalysts-program/program-mentors-coaches/shaun-loney-2/ beautifulbailout.com If you are in the Winnipeg or surrounding area and would like an independent shop to look at your electric vehicle, check out Erickson Motors: https://www.ericksonmotors.ca/ Check out the amazing work Chris is doing at Webb Motorworks and find out what new project the cyber beast is going into. Also if you would like to invest or help out find his contact info here: https://www.webbmotorworks.com/ https://youtube.com/c/WebbMotorworks For more info or to pick up your own EVOBD2 display go check them out at evobd2.com Here is the link to kilowatt podcast: https://pca.st/podcast/09216500-6e77-0134-787d-4ffec63d9550 Check out green your vehicle and grid is at thegrid.albertaev.ca. Check out Manitoba Electric Vehicle Association at Manitobaev.ca Facebook link is: @truenorthev Youtube link is: https://www.youtube.com/channel/UCL7wx5zSbqXceaKH2apZGJA Email: truenorthevpodcast@gmail.com

“Building a standard like vCon is a little like giving birth — long, painful, but ultimately transformative.” — Daniel Petrie, Founder, SIPez SIPez's Daniel Petrie on the Birth of vCon and Why It's a Game-Changer for Contact Centers and Beyond Hyannis, MA - April 2025 - As the inaugural vCon Conference wrapped up, Daniel Petrie of SIPez shared a unique perspective: while Thomas McCarthy-Howe of Stralid conceived the idea of vCon, it was Petrie who helped “deliver” it through the grueling process of standards development. “Tom had the idea,” Petrie said. “I helped get it through the standards organizations. And yes, it's a lot like giving birth—it's a long and sometimes painful journey.” For first-timers to the vCon concept, Petrie offered a clear definition: vCon is a universal data exchange format for conversations — whether voice, video, text, email, or chat — capturing both the content and the surrounding metadata in a standardized way. This makes it dramatically easier for companies to analyze, share, protect, and enhance conversations across platforms and systems. How vCon Helps Contact Centers — and Everyone Else Instead of integrating separately with multiple third-party AI or analytics platforms, contact centers can integrate once into vCon and unlock access to a broad ecosystem of services. As Petrie put it: “One integration gives you access to a whole new world of capabilities — transcription, summarization, sales coaching, customer analysis, and more.” And vCon's potential doesn't stop at the enterprise level. Petrie sees a future where small businesses and even individuals can extract vCons from everyday tools like Zoom or Google Meet, then feed those into AI platforms to get meeting summaries, action items, and coaching insights — services traditionally reserved for large organizations. SIPez: Helping Companies Bridge the Gap At SIPez, Petrie and his team focus on open-source and proprietary telecom solutions, building custom capabilities where standard vendors fall short. “We help companies bridge gaps — integrating new technologies like vCon into existing stacks without having to wait for big vendors to catch up,” Petrie said. Where to Learn More For companies, MSPs, channel partners, and carriers looking to harness the power of vCon today, Petrie invites you to connect: sipez.com Daniel Petrie on LinkedIn “Don't get left behind. vCon is the future for contact centers, and the opportunity is huge,” Petrie concluded. #vCon #ContactCenter #CXInnovation #SIPez #OpenStandards #ConversationalAI #TelecomStandards #AIInTelecom #DigitalTransformation #SmallBusinessTech #ProductivityTools

Show Notes: True Biblical Worship According to the Original Covenant - Part 1   Episode Title: True Biblical Worship According to the Original Covenant - Part 1   Host: Rod Thomas   Date: April 19, 2025   Description: In this episode of the Messianic Torah Observer, Rod Thomas delves into the profound teachings on true biblical worship according to the original covenant. Recorded on a rainy but warm Shabbat morning in DFW, Rod shares insights from a recent Google-Meet study delivered to Torah-honoring brethren in Nairobi, Kenya. This teaching explores the significance of worship in the Messianic Torah Observer lifestyle, including the Feast of Unleavened Bread and the Day of Firstfruits.   Key Points:   Introduction to the topic of true biblical worship and its importance in the Messianic Torah Observer lifestyle1. Examination of traditional understandings of worship across various religious practices2. Detailed discussion on the biblical principles of worship, including the Hebrew term "shachah" and its significance3. Insights into the original covenant perspectives on worship, including the physical and actionable forms of worship4. Exploration of the appointed times for worship according to Yah's sacred calendar5. Emphasis on the fear of Yehovah as the basis of true biblical worship6. Closing remarks and preview of Part 2, which will focus on worship from a Yeshua-centric perspective7.   Call to Action: Visit [http://themessianictorahobserver.org](http://themessianictorahobserver.org) for more teachings on Yah's set apart days and other Hebraic topics. Stay tuned for Part 2 of this teaching series, where Rod will explore worship in spirit and truth.   Closing: Rod Thomas wishes listeners a blessed rest of their Shabbat, a meaningful Feast of Unleavened Bread, and a powerfully blessed Day of Firstfruits. Until next time, Shalom, shalom.

A Inteligência Artificial está transformando a forma como fazemos compras e isso vai muito além dos chatbots e recomendações de produtos. No novo episódio do Podcast Canaltech, conversamos com César Baleco, CEO do Grupo Irrah, para entender como a IA está personalizando o atendimento, prevendo desejos dos clientes e até mudando o modelo de negócios do varejo. Será que o futuro reserva lojas sem vendedores? Como pequenos e médios varejistas podem competir com gigantes do e-commerce? Você também vai conferir: Elon Musk ganha sinal verde da Anatel pra colocar 7.500 satélites da Starlink em órbita no Brasil; Apple perde bilhões de dólares na bolsa em apenas três dias; “vacina antifurto” que promete proteger seu carro. Além de uma novidade no Google Meet que vai salvar quem vive chegando atrasado nas reuniões e um alerta sério: uma falha no WhatsApp pode abrir brecha pra malware no seu computador.

"It's most costly in the wasted human energy and time that goes into things that people in the end don't care about. That is what's the most frustrating to me, seeing people pour their energy with the hope that it's going to pay off, and then in the end, when people shrug, it's just so demoralizing."- Jake Knapp In this episode of the Facilitation Lab podcast, host Douglas Ferguson converses with Jake Knapp, co-founder and general partner at Character Capital, and a former Google employee instrumental in developing Gmail and Google Meet. The episode delves into Jake's extensive experience in product development, emphasizing the importance of understanding customer needs and market differentiation. Jake shares insights from his early coding and game development days, highlighting the value of iterative testing and customer feedback. They discuss the "foundation sprint" and "magic lenses" techniques for refining product ideas and making informed decisions. The episode underscores the necessity of clarity and alignment in successful product development.    

Robert Cardiff is the co-founder and COO of Laundry Sauce, an 8-figure DTC brand reinventing the way consumers experience laundry. With a background in venture building and performance marketing, Robert helps Ecommerce brands unlock growth by identifying white space, building high-affinity products, and scaling through bold creative bets.Before launching Laundry Sauce, Robert founded multiple consumer businesses and now leads Give Ventures, a nonprofit teaching entrepreneurship to underserved youth in Central and South America. His work spans brand development, manufacturing operations, investor storytelling, and go-to-market execution—giving him rare end-to-end insight into what it takes to launch premium products in commoditized categories.In 2021, Robert and his co-founders made a $40,000 investment in a single anchor video—before making a single sale. That video helped legitimize their vision and raise millions in capital, setting the stage for their early DTC success. By skipping Amazon, obsessing over product-market fit, and treating customer feedback as gospel, Robert and his team built a brand people actually love in a category no one cared about.In This Conversation We Discuss: [00:39] Intro[01:22] Positioning beyond generic options[02:18] Differentiating in legacy categories[04:05] Asking why they'd buy your product[07:04] Iterating through multiple brands[08:45] Episode Sponsors: StoreTester and Intelligems[11:57] Partnering with top creatives[13:18] Launching with paid media first[15:33] Hiring experts for each channel[17:21] Growing with mostly organic traffic[18:10] Getting DTC focus right first[20:05] Surveying customers to guide R&DWant more insights from top Ecommerce leaders? Our episode guest was a featured speaker at eTail Palm Springs 2025, sharing insights with top Ecommerce minds. If you want to be part of the next big discussions, join eTail Boston in August 2025 and/or eTail Palm Springs in February 2026!Learn more at eTail's official sites:etaileast.wbresearch.com/etailwest.wbresearch.com/Resources:Subscribe to Honest Ecommerce on Youtube https://www.youtube.com/c/HonestEcommerce?sub_confirmation=1The World's Best Smelling Detergent https://laundrysauce.com/Follow Robert Cardiff https://www.linkedin.com/in/robertcardiffBook a demo today at https://www.intelligems.io/Done-for-you conversion rate optimization service https://storetester.com/If you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!Review Link: http://getpodcast.reviews/id/1447700156Honest Ecommerce is a weekly podcast, community & educational resource providing online store owners with honest, actionable advice to increase their sales and grow their business. Visit http://honestecommerce.co/ for more information.Or get all our content sent directly to your inbox by subscribing to our newsletter: https://honestecommerce.co/pages/subscribe

In this episode, Peter Von Panda dives into the game-changing Center Cam 2, an innovative webcam designed to maintain eye contact during virtual meetings. If you're tired of looking off-screen during Zoom, Teams, or Google Meet calls, this small yet powerful webcam might be the solution you've been waiting for. Peter discusses the upgrades from the first version, including a more polished design, better build quality, and improved video output. Learn how this sleek webcam can enhance your video calls, making interactions feel more personal and professional. Stay tuned for a hands-on test and find out if Center Cam 2 is worth the investment! ▶ Get this product here: https://www.indiegogo.com/projects/ce... ---------- LET'S TALK ABOUT LIVING BETTER: ▶ Podcast: https://geni.us/FtGAT4 ▶ My Amazon Store: https://www.amazon.com/shop/petervonp... ---------- IF YOU'D LIKE TO SHOW SOME LOVE: ▶ Buy My Book: https://geni.us/qwbZAE ▶ Become A Channel Member: https://geni.us/AA3Jk ▶ Patreon:   / petervonpanda   ▶ Merch: https://petervonpanda.storenvy.com/ ▶ Free Panda Group: https://panda-research-institute.mn.co FOLLOW MY OTHER SOCIAL MEDIA PLATFORMS: ▶ Instagram:   / petervonpanda   ▶ Facebook:   / petervonpanda  

Ever wonder if the advice you’ve been following is actually holding you back? What if playing by the rules is the very thing keeping you stuck? Jake Knapp knows a thing or two about breaking the mold. A designer, investor, and New York Times bestselling author, Jake’s books have been translated into over 20 languages, helping teams around the world rethink how they work. He’s helped over 300 startups bring new products to market—including powerhouses like One Medical, Uber, and Slack. Before co-founding the venture firm Character Capital, he was a leader at Google, where he created the groundbreaking Design Sprint process, played a key role in building Gmail, and co-founded Google Meet. In this episode, Jake and I dive into: Why every day is an experiment—and how you can apply this mindset to make better decisions His powerful Magic Lenses framework for cutting through complexity and making smarter choices A radical way to rethink meetings that could save you hours each week The concept of leaving money on the table—and why it might actually be the smartest move you can make Jake’s top three game-changing tools for productivity, note-taking, and video calls If you’ve ever felt overwhelmed by decision-making or struggled to cut through the noise of endless choices, Jake’s insights will give you a fresh, structured way to approach work, creativity, and life. His frameworks aren’t just for startups—they’re for anyone who wants to make smarter, faster, and more intentional decisions. Key Quotes: “Oversharing doesn’t build trust, it actually undermines trust.” “Every time you get feedback, you have a choice: Is this from someone I value? Is it useful? And what do I do with it?” “Leaving money on the table isn’t always a bad thing—sometimes, it’s the smartest decision you can make.” Connect with Jake on LinkedIn, X (Twitter), or his website and check out his latest book Click here. Try out the tools Jake swears by: Fathom and reMarkable My latest book The Health Habit is out now. You can order a copy here: https://www.amantha.com/the-health-habit/ Connect with me on the socials: Linkedin (https://www.linkedin.com/in/amanthaimber) Instagram (https://www.instagram.com/amanthai) If you are looking for more tips to improve the way you work and live, I write a weekly newsletter where I share practical and simple to apply tips to improve your life. You can sign up for that at https://amantha-imber.ck.page/subscribe Visit https://www.amantha.com/podcast for full show notes from all episodes. Get in touch at amantha@inventium.com.au Credits: Host: Amantha Imber Sound Engineer: The Podcast Butler See omnystudio.com/listener for privacy information.

What do Spotify, Google Meet, and your expense report tool have in common? They could all delight your users—if you design for more than just function. In this episode, Dr. Nesrine Changuel breaks down the emotional motivators that transform average products into unforgettable ones. Overview What separates a good product from a great one? According to Dr. Nesrine Changuel, it's not just meeting functional needs—it's creating emotional delight. In this episode of the Agile Mentors Podcast, Brian Milner sits down with Nesrine, a former product leader at Google, Spotify, and Microsoft, to explore how emotional connection is the secret sauce behind the world’s most beloved products. They dive into Nesrine’s “Delight Framework,” reveal how seemingly mundane tools (like time-tracking software or toothbrush apps!) can create joy, and explain why delight isn’t a nice-to-have—it’s a competitive edge. Whether you're a product owner, product manager, or just want to build better user experiences, this episode will change how you think about your backlog forever. References and resources mentioned in the show: Dr. Nesrine Changuel Product Delight by Dr. Nesrine Changuel Blog: What is a Product? by Mike Cohn #116: Turning Weird User Actions into Big Wins with Gojko Adzic #124: How to Avoid Common Product Team Pitfalls with David Pereira Join the Agile Mentors Community Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Dr. Nesrine Changuel is a product coach, advisor, and speaker with over a decade of senior product management experience at Google, Spotify, and Microsoft, where she led major consumer products like Chrome, Meet, Spotify, and Skype. She holds a Master’s in Electrical Engineering and a PhD in Media Processing and Telecommunications and is based in Paris. Auto-generated Transcript: Brian Milner (00:00) Welcome back Agile Mentors. We're back for another episode of the Agile Mentors podcast. I'm with you as always Brian Milner and today I have a very special guest with me. I have Dr. Nesrine Changuel with me. Welcome in Nesrine. Nesrine (00:14) Hi, Brian. Thanks for having me. Brian Milner (00:16) I'm very excited to have Nesreen with us. I think this is going to be a really, really great episode for all of you product owners out there or product specialists, anybody who works in the product area. I think you're going to find this really interesting and you're going to want to bookmark this one. Maybe even come back to this a little bit. Nesreen is a coach, a speaker, particularly in the product area. She has previously worked at Google. She's worked at Spotify, at Microsoft, so no stranger to large enterprise, very high profile products that she's worked on in the past. She has a book coming out in May, so look for this book. It's called Product Delight. And that's really what we're going to be focusing on here is the concept of eliciting or generating kind of an emotional response to our product. I guess I'll start by, did you stumble upon this? What drew your interest to people's emotional response to products? Nesrine (01:19) Yes, so maybe I can share the story how I came to this topic and how I became so vocal about it. So in addition to being a product manager and leader over the last decade, I was always and I always enjoyed being a speaker. So I always wanted to go on stage and share insight. This is probably coming from my research background, because when I used to be a researcher, I traveled the world to go and present my research work and When I became a product manager, I kept this habit with me. So I always been on stage and I spoke about different topics like product discovery, product operation, different topics. Until one day I got reached out by a conference organizer and he said, Hey, Nisri, we want you on stage, but we have an idea for a topic for you. I'm not that used. Usually I come up with idea myself, but I said, okay, what do want me to talk about? And he said, Hey, Nusreen, you have been working for Spotify, for Microsoft, for Google Chrome and Google Meet, and we all admire those products and we consider them very successful products. What if you come and tell us what's the common thing that probably is there any common thing that made those products successful? Being an insider, being within those company, could you share with us something that you consider in common between those products? To be honest with you, I found it challenging at the same time interesting as an exercise. I was not, by the way, able at that time to answer the question, what's in common? So I sat down and I did the exercise myself and I started to think what was really in common? What made Skype Skype? What made Spotify Spotify and those Google products so successful? And I came to the following conclusion. I found that what made those products so successful is that they don't only solve for functional needs, but they also solve for emotional needs. So when we use a particular product, we use it for a certain functional need, but we also use it for an emotional need. And without even knowing that I have been doing it for more than 12 years, I came to the conclusion that, my God, during all those years, I have been focusing so much into users need from both angle, functional and emotional. So I came on stage and I spoke about that topic and from that day, I started to give it a name. I'm calling it emotional connection. I'm calling it product delight. And I'm here to share more about it as well. Brian Milner (03:50) That's awesome, yeah. I mean, I think we do hear a lot and we focus a lot on that functional kind of need, the way you differentiate there. think that's a good differentiation, functional and emotional kind of needs or motivators there. yeah, I mean, I've always heard, know, kind of that kind of general product advice is, you know, find the things that... people really, really have as huge needs, the things they would pay someone to do for them. And that's the key to success is finding those huge needs. But we're actually going beyond that to say, yeah, those are important. It's not to say that we should skip that, but it's when there's the emotional connection to a feature or to something that we do that really the light bulb kind of comes on for our customers. Is that kind of what your research is leading to? Nesrine (04:40) you're getting it right. Don't get me wrong. Of course you have to honor the functional needs and serve the functional feature, but the delight or the emotional connection happens when you go beyond exactly how you said it. Let me explain. If you serve only functional needs, you know what you get? You get satisfied users because they are asking for something and they are satisfied about what they are receiving. Now, Brian Milner (04:41) Okay, okay. Haha. Nesrine (05:05) If you surprise them by going beyond, by anticipating their need, by exceeding their expectation, you're not only satisfying them, you're surprising them in a positive way and delight is the combination of surprise and joy. Actually, the theoretical definition of delight is a combination of two emotions, surprise and joy. So going beyond, anticipate need and exceed expectation. is what we should aim for in addition to the functional needs. Brian Milner (05:35) That's awesome. Yeah, I use this example sometimes in, we use this example in the agile world to talk about, you know, the part of the agile manifesto that says customer collaboration over contract negotiation. And, you know, there's an example I use from my past where I used to work at a company that was very contract driven. And, you know, the thing that I always used to kind of take away from that was the very best we could ever do or hope to do. was to meet our customers' expectations. We could never, ever exceed it because we were only doing exactly what they told us to do. So I think this is a really important distinction here to make that just meeting the customer's needs, just meeting the minimal customer satisfaction bar, that's not going to keep you with loyal customers. That's not going to have repeat customers, or they're not going to tell their friends about, you know. That product did exactly what I hoped it would do. But it didn't really surprise me. It didn't really go beyond that. I know you talked about, because I've read your blog and a little bit of the discussion about this. So I know you talk about in the blog kind of the connection to Kano analysis. And I've always thought that's a really great way to try to determine things to target and go after. So talk to us a little bit about that, about Kano analysis and kind of what that uncovers and how that connects to what your research has shown. Nesrine (06:51) Yes. I love Kano by the way. I, I mean, that's one of the framework I have been considering throughout most of my product career. But this framework comes with a limitation and let me explain. So first of all, for those who are not very familiar with Kano, Kano is a visualization or categorization, let's call it. It's a categorization framework that allows to categorize features among different categories. One of them is must have. So these are the things that absolutely have to be in the product. Other that are performances, which are the more you have, the more satisfied users are, the less they less satisfied they are. And of course there are the delighters and delighters are those feature that when they are in the product, users are surprisingly happy. And when they are not, are not even the satisfaction is not even impacted. So the limitation of Kano is that it doesn't tell you how to achieve delight. Let me explain. I think we live in a world that everyone agree that we should delight our users. I mean, this, this concept is now globalized and everyone is talking about delighting users. The issue is that we don't know how to delight them. So we know category, there's a category that called delight, but we don't know how to. So the, the framework that I'm introducing and I'm calling it the delight framework is the framework that allows to first identify. So it's usually, represented into three steps. The first step is to start by identifying the emotional and functional motivators. So let me give you an example. I've been working at Spotify for about four years and as a Spotify user, imagine yourself, you are a Spotify user. You do have, of course, functional motivators. What could be the functional motivators? Listening to music, listening to podcasts, maybe listening to an audiobook. So all those are functional motivators. Now, what could be the emotional motivators as a Spotify user? It could be feeling less lonely. It could be feeling more productive because when you're working you need to listen to something. It could be about changing your mood. It could be about feeling connected. So all those are emotional motivators that drive users to use a product like Spotify. So what I encourage every product manager or every product team to do at first is to dig into identifying, of course, the functional need. And everyone is good, by the way, in identifying the functional needs. But also, while doing that exercise, pay attention to what could be the emotional motivators. So that's step number one is about listing the functional and the emotional motivators. Once you have those, Now we get to the second part of the framework, which is look at your backlog. And I guess you have a very busy backlog and take those features one by one and see for this particular feature, which motivator am I solving for among the functional ones and among the emotional ones as well. So the delight grid, for example, is a visualization tool that I came and created in order to allow product teams to visualize their backlog and see how many of my features are only solving for functional motivators. In that case, we call that category low delight. How many of my features are only solving for emotional motivators? These are very rare, but the best example I would call is, for example, I'm having an Apple watch and one month ago it was New Year Eve and at midnight I get fireworks popping out of my Brian Milner (10:35) Ha Nesrine (10:36) Apple watch and it was a happy new year there's nothing functional in there but it's all about creating some smile I call this surface delight and then how many of your features are solving for both functional and emotional motivators and I call this deep delight so maybe I deviated a bit from your question compared to canoe but it's actually about adding this dimension of connecting features to the real motivators of the users. Brian Milner (11:07) No, maybe a little bit, but you connected it to where we end up going anyway. So I think that's a great connection there. And by the way, for anyone listening, we'll link to all of this so that you can find this and follow up. But I like that differentiation between surface delight and deep delight. I know some of the examples that I've heard used kind of frequently in looking at Kano analysis and kind of trying to find those delighters. And that is kind of the area that it specifies there in Canoe, right? You're trying to find those things that are not expected, but when people find that they're there, they like that it's there, but they don't expect it's there. So if it's not there, there's no negative response that it's not there, but there's a positive response if it's there because they like seeing it. And my boss, Mike Cohn, tells this story about this Nesrine (11:59) Yes. Brian Milner (12:03) There's a hotel in California that became famous because at the pool, they have a phone that's by the pool that's the Popsicle Hotline. And you can pick up the phone and you can order a Popsicle to be brought to the pool. And it's the kind of thing where you're not going to go search for a hotel. Does this hotel have a Popsicle Hotline? I'm only going to stay at hotels with Popsicle Hotlines. It's not that kind of a normal feature. It's a delight feature because when you see it and you find out it's there, it's like, that's really cool. And it can be the kind of thing that says, yeah, I want to search that hotel out again next time I'm in this area because I really thought that was a nice little attention to detail and it was fun. But I think what I'm hearing from you is that might be more of what we would classify as a surface delight. It's not really meeting a deep need. Nesrine (12:35) Yes. Brian Milner (12:56) But it's fun, it's exciting, it's not expected, but it doesn't really cross that threshold into, but it also meets kind of functional delights. Is that kind of what you're saying there? Okay. Okay. Nesrine (13:08) Yes, actually I heard about that hotel story just to tell you how much viral it went. It came to me. So actually you get it correct that I consider that as surface delight and I have nothing against by the way, surface delight. You can add surface delight. The issue is you can end up doing only surface delight and that's not enough. So the idea is to do a combination and I do have two stories to share with you just to compliment on this hotel story. One is personal and one is professional. Brian Milner (13:21) Yeah. Okay. Nesrine (13:37) The personal one just happened to me a month ago. I went to Sweden and I went to Stockholm. That's where I worked for eight years. And I went there for business and I decided to meet some friends and some ex-colleagues. So we all gathered and went to a restaurant, a very nice restaurant in Sweden. And came the time where we had to say goodbye and to pay. And I guess you can feel it immediately when it's about paying and we are a large group and you start to get that anxiety about who's paying what and what did I order? What did I drink? What? I mean, I honestly hate that moment, especially in a large group where you don't necessarily have a lot of affinity with us. Like, should we split in 10? Should we pay each one paying its piece anyway? So that was a moment of frustration, of anxiety. Brian Milner (14:09) right. Yeah. Nesrine (14:28) And I loved how the restaurant solved it for it. You know how they solve for it? I mean, maybe it exists in the U.S., but for me, that's something I never seen before. The waiter came with a QR code on a piece of paper and you scan the QR code. And when you scan your QR code, you get the list of items that got purchased by the table. And all you have is to pick, and that happens automatically real time. Everyone is picking at the same time. You pick the things from the list and you pay. for the things that you order. You can even tip on the bottom. You can give feedback. Everything happened on that QR code. And you can guess how much that anxiety could be removed. So that's the personal story I wanted to share. The second story, which is more professional, I want to share how we try to improve experience at Google Chrome. So I've been the product manager at Google Chrome. Brian Milner (15:13) Yeah. Nesrine (15:25) And we started from the observation that people do have plenty of open tabs. I guess you are one of them, especially on mobile. Like on mobile, you go and check how many open tabs you do have on Chrome and you realize that they are have, we realized at least out of numbers, out of data that people do have plenty of open tabs. So it started as Brian Milner (15:32) You Nesrine (15:47) technical issue. Of course, the more tab you have, the heavier the app is, the slower the app could be, et cetera. So we wanted to reduce the number of unnecessary open tabs in Chrome. So we interviewed users and we started to check with them, why do they even leave their tabs open? So some of them leave tabs because they consider them as a reminder. I mean, if tab is open, it means that you need to finish a task there. Some people really leave tabs just for ignorance. mean, they moved from a tab to another and they completely forget about them. Actually, we realized that the fact of leaving tab open, the reason for leaving tab could be completely different from a person to another. And the other interesting observation, and when I say identify emotional motivators, you will realize that people feel a bit ashamed when they show to us that they do have plenty of open tabs. Some of them would say, sorry, I usually don't even have so many open tabs. It's only now. And I'm like, it's okay. But the point is, if you have this mindset of trying to track the emotional insight from your users, you will take note. And the note was anxiety, feeling ashamed, blah, blah, blah, blah, blah. And that was in introduction for in... Brian Milner (16:42) You Yeah, right. Nesrine (17:04) improving the tab management experience later on in Chrome. Brian Milner (17:07) That's actually a really good parallel, though. I think that's a good example because it reminds me, too, even going back, I remember one of the things, and I'm going way back here, but I remember one of the things about Gmail that was kind of a selling point initially was the concept there of you don't have to worry about maintaining an inbox. keep all your mails and search. And you can search through your mails and find whatever it is. And I remember prior to that, most people would use something like Outlook or something like that to have their mail, there was always this constant struggle of, I've got to keep it down. I've got to delete things. I've got to categorize things. And Google had this different approach of, don't worry about it. Just leave it. And that's a good, I think, example as well of kind of that emotional response of, Nesrine (17:48) Yes. Brian Milner (17:56) Gosh, I'm kind of anxious. I feel bad that my inbox is so big. And I know that's bad, but Google comes along and says, don't worry about it. You're not bad. It's OK. Yeah. Nesrine (18:05) Yeah, yeah. And by the way, I think Gmail is filled with plenty of deep delight features. One of them I can quickly highlight is, you know, when you send an email, we're saying attached file and the file is not there. And when you try to hit send, you get that pop up like a be careful or like a mind, there is no attached file inside. These are for me like very attached to the fact that You don't want to feel ashamed. You don't want to look stupid later on saying, Hey, sorry, I forgot the file. Here's the file. That's, that's a great example. And the other example that come to mind again in Gmail, you know, that smart compose when you're trying to answer an email and you can just hit tab, tab, tab to complete the sentence. I mean, the functional need is to write an email. The emotional need is to get it in a relaxed way. And the combination would allow for something like. Brian Milner (18:49) Yeah. Nesrine (19:00) Smart Compose. Brian Milner (19:01) That's awesome. Yeah, so I guess that leads to the question though, when we're talking about something like Spotify, mean, music intrinsically is emotional anyway, right? It's something that you have an emotional connection to and you feel a certain way when you hear music. But if my product is a, I don't know, expense reporting software, right? Nesrine (19:23) Mm-hmm. Brian Milner (19:25) I can just hear people out there kind of asking, know, and kind of thinking to themselves, yeah, but my product, right, my product is not that kind of, it doesn't elicit that kind of emotional response in people the same way music would. So does this apply to me as well? So how would you answer those people who feel like my products might be a little bit more bland or boring and don't really intrinsically have an emotional connection to them? Nesrine (19:47) Mm-hmm. So my answer is that if your product is boring, then it's even more priority now to focus on emotional connection. But let me elaborate. So that's one of the reflections that came to my mind while writing the book. So while writing the book, I wanted the book to be a storytelling book. So I was writing a lot of my stories, stories from Skype at the time, Spotify and all the Google product. But at some point I said, hey, hey, Nisreen, you need to get more insight from other people and other experiences. So I get to interview product leaders from completely different industries and completely different domain. I interviewed leaders from B2B like Atlassian or Intuit and so many other companies that I don't have so much insight from. I even interviewed people from hardware, like I interviewed someone from Dyson and I was, hey, what makes Dyson so emotionally attractive for me? Cause I love my Dyson vacuum cleaner. But let me get to your point because when I interviewed someone from Intuit, that person told me something super interesting. She told me that at some point she was working at a tool called Tsheet. And Tsheet is a tool that allows you to enter your time report. There is nothing more boring than that. I think I'm picking the one that you're looking for here because it's, it's as a user. The only reason I would use this tool is to report my time so I can get paid. Brian Milner (21:06) Hmm. Right. Yeah. Nesrine (21:19) There is nothing exciting, nothing emotional. And what I got out of that product leader who used to be the head of product at the time, she told me that they were completely aware about the fact that the product is not that attractive. And instead of living with that observation, they did all what they could do to make it even more attractive. So they added some fun. They made the messaging less aggressive and less about enter your time. report but rather into more playful and even the images are more playful. When you press the enter time report you get the congratulation and some confetti if needed. So they explicitly turned and that's a strategy. They turned that boring moment into something even more attractive and they had to do that otherwise the experience will keep on becoming more more boring and the perception of users toward the product will be even less, more and more gray, I would say. Brian Milner (22:22) Yeah, yeah, just that little dopamine kind of kick, right? Just that little bit of chemical reaction in your brain can make a huge difference. That's awesome. That's a great story and a great answer to that question. So I'm curious, we're talking about trying to find these things and trying to see, your matrix here, it thinks about the emotional motivators, the functional motivators, and trying to find those things that kind of cross both planes. Nesrine (22:24) Yep. Brian Milner (22:52) How do you verify at the end? Because if you're lining your features up and think, I think this solves this emotional thing. I think this solves this functional thing. Is there a way to follow up to ensure that it actually is doing that? How do you follow up to make sure it's really doing what you thought it would do? Nesrine (23:09) Yes, so let's imagine you did the exercise well, you filled in the delight grade and you observed that you do have plenty of low delights, which is most of the cases by the way. The very first thing I recommend is to see opportunities for moving or transforming these features into deep delight. And in the book, for example, I talk about the nine delighters. Nine delighters are ways that could be sometimes cheap even to introduce. in order to make those low delight features into more deep delight. This could be, for example, through personalization. We love when the features are personalized, and that's one of the reasons, for example, why Spotify is so successful, is through features like Discover Weekly or RAPT or these kinds of super personalization related features. It could be through seasonality. That's, for me, the cheapest and the most delightful feature you can or aspect of feature you can add to your product. So for example, when I worked at Google Meet, I've been working at the background replace features. So we have been, of course, introducing static image. We have been introducing video backgrounds as well. But from time to time, we always use seasonality to introduce what we call seasonal background. So when it's Easter, we introduce Easter background. When it's Christmas, we introduce Christmas background. Guess what? Even like for Olympic game, we introduce Olympic game background. When it's the Earth Day, we introduced Earth Day background. So there is always an opportunity to introduce some seasonality to the product. And guess what? We relate to those, especially if the product is global. We relate like last, when was it? Like last Wednesday. It was the new year, the Chinese new year. And I was checking when is exactly the exact date for the new year, the Chinese new day. And I put that and you know what happened in Chrome? It got these dragons and those like the celebration within the product, like within Chrome. These of course are surface delight, but you know what? Why not? You see? So there are some tools. Some of them are not that... Brian Milner (25:17) Right. Nesrine (25:22) expensive to introduce to the product. Some would require a bit more thoughtful and thought into it, but there are ways that I detail in the book in order to introduce more delight. And then if you want to validate through metrics, and I guess that's your question where it's heading to, then the good news, and that's something that I discovered recently because there's been a study that was conducted by McKinsey. And you know what they studied? They studied the impact of emotional connection on product adoption. So they actually studied over, I don't know how many industries die, like tourism, IT, energy, whatever. And they interviewed more than 100,000 users or whatever. So the conclusion that they found out of that very interesting study is that emotionally connected users will get you more twice as more revenue, twice as more referral, and twice as more retention compared to satisfied users. I'm not talking about the non-satisfied. So if you take two groups of users, those that you satisfy their needs and those that you go beyond and they are emotionally connected, those that are emotionally connected get you twice revenue, referral and retention. Brian Milner (26:19) Hmm. Nesrine (26:43) So this is just to highlight that for people who say, no, but this is the cherry on the top. This is just like the extra. It's not the extra, it's the way to stand out. I don't know any company that is standing out nowadays without investing into emotional connection, none. Brian Milner (26:54) Yeah. That's a really good point. Yeah, I mean, the example that comes to my mind when you talked about seasonality and other things like that, know, I love my, you know, they're not a sponsor, Oral-B toothbrush, you know, the electronic toothbrush, and you know, there's an app with it and it keeps track of, you know, did you get all the areas of your teeth and did you hold it there long enough and... One of the things I always love about it is when it gets to December, the opening screen when you open up the app starts having snowfall. It's kind of a funny little emotional response, but you look at that and you think, that's cool. Yeah, it is kind of that season where now it's time to get ready for Christmas and it's that special. It's only this month that it's going to be like that. It's going to go away at the end of the month. Nesrine (27:45) Yes. Brian Milner (27:49) feel little sad when it's gone, it's back to normal. But it's such a silly little thing. Does that make any difference in really brushing my teeth at all? Does it change how well I brush my Not really. It's just a fun little thing that when it pops up there. And think how little that took from someone to do that. It's a little animation that they just pop up on a loading screen. But that little tiny bit, think, again, maybe a little bit surface. Nesrine (28:10) Yes. Brian Milner (28:16) but it takes something that would have been routine. It takes something that would have been kind of boring otherwise, and it just added a little bit of fun to it, you know? And I think you're right, that emotional connection is really, really important in situations like that, yeah. Nesrine (28:21) Yes. Yes. Yes, yeah. And the thing that I'm very vocal about nowadays is the fact that this emotional connection is actually not a new topic. It's something that has been extremely popular among marketers. For example, if you think about the best marketing campaign, they are all very emotional. The most successful marketing campaign are. If you think about designers, there are plenty of resources about emotional design. There is a great book by Don Norman. It was called emotional design. Aaron Walter as well wrote something called Designing for Emotion. But you know, the problem is that among engineers and among product manager, we don't talk that much about that. And you know what happened when we are not informed about this topic? There is a gap between the language of marketers, designers, and the engineers and product manager. And that gap doesn't allow things to succeed. I'm trying to educate the engineers and the product world towards this well-known domain outside of the product in order to have this consistency and start making real impactful products. Brian Milner (29:40) Yeah, yeah, this is such a really deep topic and it just encourages me, think, even more to recommend the book there. It's not out yet, time of this recording it's not out, but it's going to be in May of 2025. That's when this book is coming out. And I know it's gonna have a lot of really good information in it. Again, the book is gonna be called Product Delight. by Nesrine Changuel, Dr. Nesrine Changuel. I should make sure I say that. But I really appreciate you coming on because this is fascinating stuff. And I think the product managers, the product owners that are listening here are going to find this really fascinating. So I appreciate you sharing your time and your insights with us, Nesrine. Nesrine (30:26) Thank you, it's my pleasure. I love talking about this topic. Brian Milner (30:29) Ha

At Channel Partners 2025, Robert Serretti shares how immersive collaboration spaces drive stickier solutions for partners “We really see the channel as the best way to go to market. Once partners experience the platform, the ideas start to pop.” Robert Serretti, CTO, TeleSpeak LAS VEGAS, NV – Channel Partners Conference 2025 – As hybrid work becomes the norm, collaboration tools are evolving to meet the moment. One company embracing this shift with immersive technology is TeleSpeak, a software development firm that offers Office Anywhere, a virtual, persistent workspace designed to replicate the energy and spontaneity of a physical office environment—without the commute. Robert Serretti, TeleSpeak's CTO, joined Technology Reseller News to explain how Office Anywhere is redefining what it means to "show up" to work in a hybrid world. From Zoom Fatigue to Persistent Presence Office Anywhere isn't just another video conferencing app. Instead, it creates a visually immersive digital office, complete with rooms, desks, doors to knock on, and the feeling that colleagues are just down the hall. “If you're in the office and your co-worker's door is open, you pop in. If it's closed, you knock. We replicate that virtually,” said Serretti. “It combats the isolation many remote workers feel and fosters real connection.” The platform integrates seamlessly with Zoom, Microsoft Teams, Google Meet, AWS Chime, and leading CCaaS and UCaaS systems, including Salesforce, Genesys, HubSpot, and others. Designed for Contact Centers, Classrooms, and Creatives Office Anywhere offers vertical-specific spaces: Contact Centers with call flows and integrations Virtual Classrooms for education providers Custom Spaces, from corporate HQs to Millennial Falcon-themed hubs Built-in assets like SIP phones and CRM dashboards allow users to work inside familiar systems—just within an immersive, collaborative space. A Sticky, Monetizable Opportunity for Channel Partners TeleSpeak is channel-first. For MSPs, agents, and solution providers, the platform offers: 25% recurring commission Free use of the platform for partner orgs Custom-branded, immersive demo environments Flexible price points for SMB, mid-market, and enterprise Pricing starts at $95/month for up to 10 users, scaling to custom deployments for large teams. “It's sticky,” Serretti emphasized. “Because it layers on top of existing platforms—CCaaS, VoIP, CRM—it enhances what partners already sell.” TeleSpeak is actively onboarding new partners. Visit telespeak.net to see a live demo and explore the platform. Interested partners can contact Robert Serretti directly at roberts@telespeak.net. As Serretti noted, “Once people use it, they start to see the possibilities.”  

SUMMARYIn this episode of "Right About Now," host Ryan Alford and co-host Chris Hansen discuss key business news, including Donald Trump's address to Congress, the discontinuation of Skype, and the impact of tariffs on the U.S. economy. They reflect on the decline of Skype in favor of platforms like Zoom and WhatsApp, and explore the evolving job market influenced by AI. The conversation also touches on the importance of diversity in hiring, the benefits of entrepreneurship, and the volatile nature of cryptocurrency markets. The episode emphasizes staying informed and adaptable in a rapidly changing economic landscape.TAKEAWAYSBusiness news highlights and current events overviewKey takeaways from Donald Trump's address to CongressImplications of tariffs on the U.S. economyDiscontinuation of Skype and its impact on communicationPolitical climate and its influence on business decisionsEconomic insights, including discussions on tax cutsDiversity in hiring practices and merit-based hiringThe role of technology and AI in the job marketThe importance of entrepreneurship and brand building on social mediaThe evolving landscape of communication platforms and their alternatives If you enjoyed this episode and want to learn more, join Ryan's newsletter https://ryanalford.com/newsletter/ to get Ferrari level advice daily for FREE. Learn how to build a 7 figure business from your personal brand by signing up for a FREE introduction to personal branding https://ryanalford.com/personalbranding. Learn more by visiting our website at www.ryanisright.comSubscribe to our YouTube channel www.youtube.com/@RightAboutNowwithRyanAlford.

In honor of National Stalking Awareness Month, we're sharing the story that sparked the movement. Join us as we discuss the tragic case of Peggy Klinke—a bright, ambitious woman whose life was cut short by a relentless stalker, her ex-boyfriend. In this episode, we'll explore Peggy's story, the devastating consequences of stalking, and how her legacy continues to raise awareness and inspire change.   Special thanks to Peggy's sister Debbie for all of your help in making this episode.  Research by Haley Gray and research assistance by Ana Luria.    If you or someone you know is experiencing stalking, knowing what steps to take can make all the difference. SPARC provides valuable tools, including guidance for documenting incidents and reaching out for help. Visit stalkingawareness.org for more information and resources.    Debbie and Haley are hosting a free stalking webinar on February 20 at 12 PM Central via Google Meet. They'll share Peggy's story alongside a stalking expert, discussing red flags, ways to support victims, and more. Stay tuned for additional details on our Instagram soon! Get new episodes a day early and ad free, plus chat episodes, discord access and zoom hangouts at Patreon.com/momsandmysteriespodcast   Thank you to this week's sponsors!   Treat yourself to the most comfortable bra on earth and save 20% Off sitewide at honeylove.com/MOMS20 .    Start your hair growth journey with Nutrafol. For a limited time, Nutrafol is offering our listeners $10 off your first month's subscription and free shipping when you go to Nutrafol.com and enter the promo code MOMS.  Take the work out of meal planning and grocery shopping! For a limited time get 40% off your first Hungryroot box PLUS get a free item in every box for life. Go to Hungryroot.com/moms and use code moms.  Stop spending money on subscriptions you've forgotten about! Cancel your unwanted subscriptions and reach your financial goals faster with Rocket Money. Go to RocketMoney.com/MOMS today.  Right now, ShipSkis is offering our listeners 20% off your first shipment when you go to Shipskis.com and use the code MOMS.   To advertise on the show, contact sales@advertisecast.com or visit https://www.advertisecast.com/MomsandMysteriesATrueCrimePodcast.  Listen and subscribe to Melissa's other podcast, Criminality!! It's the podcast for those who love reality TV, true crime, and want to hear all the juicy stories where the two genres intersect. Subscribe and listen here: www.pod.link/criminality    Check-out Moms and Mysteries to find links to our tiktok, youtube, twitter, instagram and more.    Sources https://nunncenter.net/ohms-spokedb/render.php?cachefile=2010oh018_ous006_ohm.xml  https://spu.edu/-/media/administration/safety-and-security/documents/History-of-Stalking-Awareness-Month.ashx#:~:text=NSAM%20began%20in%20response%20to,to%20stalking%20and%20save%20lives  https://www.stalkingawareness.org/klinke-award/  https://www.newspapers.com/image/425388201/?match=1&terms=%22peggy%20klinke%22  Interview with Debbie Riddle https://www.stalkingawareness.org/   https://www.ojp.gov/ncjrs/virtual-library/abstracts/anti-stalking-statutes#:~:text=The%20first%20anti%2Dstalking%20law,Federal%20stalking%20law%20in%201996 https://law.justia.com/codes/new-mexico/chapter-30/article-3a/section-30-3a-3/#:~:text=History%3A%201978%20Comp.%2C%20%C2%A7,21%2C%20%C2%A7%202