Podcasts about fintech takes

Alex Johnson, founder of Fintech Takes, details why many banks are thinking about AI the wrong way. He updates his views on stablecoins vs. tokenized deposits, discusses why fintech competition remains a potent threat to banks and talks about why the bigger issue may be how customers use AI to make financial decisions.

Welcome back to Fintech Takes. I'm Alex Johnson, and today's episode is a little different. Before I wrote a newsletter for a living, I spent the beginning of my career working in B2B marketing in fintech and financial services. So this episode is built around the provocation that B2B marketing sucks, but it doesn't have to.  First up, Cokie Hasiotis (Head of Vertical Marketing at Socure and author of the For the Plot newsletter) and Julie VerHage Greenberg (founder of Quinnovation and formerly a co-founder and writer of Fintech Today and reporter at Bloomberg) join me to diagnose B2B marketing's boring problem. It's an industry where 80% of decisions are made emotionally, and yet it runs on copy that makes you feel nothing. We get into why the head of content is a job designed to fail, and why founders are so bad at telling their own stories. Then, Jessica Kendall (Head of Content and Communications at Spinwheel) joins me to talk about messaging. We also get into the two AI problems every marketing team now has to own (tune in to find out!). And last but not least, Adam Ryan (co-founder and CEO of Workweek) joins me to talk about why B2B marketers can rarely prove the value of decisions they know were right. Blame the hidden sales cycle, and the tenure problem (the average executive B2B marketer lasts 18 months, often not even a full sales cycle). We dig into: What would B2B marketing look like if it remembered that buyers are humans? Can you measure a changed mind? If AI can produce infinite “good enough” content, what's left that buyers will trust? And so much more! Tune in for a curious tour through the discipline that decides what our entire industry reads, watches, and believes. As discussed, learn more about the Workweek Partner Platform: https://advertising.workweek.com/insights/future-of-b2b-runs-on-trust/ Apply for Workweek Upfronts in Austin (August 26 & 27) here: https://workweekupfronts.com/ This episode is brought to you by Persona.  The best fintechs expand what's possible for users. Persona does that for fraud prevention. Their recently upgraded link analysis tool surfaces connections in real time, letting you spot deepfakes, identity farms, and fraud rings during onboarding and investigations.  They just published their Fraud Leader's Guide to Link Analysis, a practical look at today's top risk signals, automating decisions, and scaling link analysis for fraud prevention. Download it now: http://withpersona.com/ftt-fraud  Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Cokie: LinkedIn: https://www.linkedin.com/in/cokie-hasiotis-9b666363/  Newsletter: For The Plot at https://cokiehasiotis.substack.com/  Follow Julie: LinkedIn: https://www.linkedin.com/in/julie-verhage-greenberg-1748801b/ Follow Jessica: LinkedIn: https://www.linkedin.com/in/jesslkendall/  Follow Adam: LinkedIn: https://www.linkedin.com/in/adamtryan/  Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I'm Alex Johnson, joined by Dave Wasik, Partner at 2nd Order Solutions, for another episode of Facing Credit, our series on everything credit and lending. Dave comes armed with 2nd Order Solutions' new credit trends report, and the headline is: things are surprisingly OK, albeit there are yellow flags. Bankruptcies are up 14% year over year. New credit card vintages from Q1 and Q2 2025 are already delinquent at higher rates than prior cohorts. The University of Michigan's Index of Consumer Sentiment is at an all-time low in its recorded history. The squeeze is getting tighter.  Dave and I dig into: Why consumer sentiment and economic performance have diverged, and what the 1970s can and can't tell us about this moment The K-shaped economy and whose vibes are actually driving consumer spending Why the models aren't broken, the borrowers are just under more strain than they've been in years What happens when you eliminate disparate impact enforcement at the federal level and hand the states a vacuum to fill We close with a format we're calling the non-AI draft. Dave and I each pick two trends in credit and lending that would be dominating every conversation if AI weren't the only thing anyone can talk about. Tune in for our picks! This episode is brought to you by Persona.  The best fintechs expand what's possible for users. Persona does that for fraud prevention. Their recently upgraded link analysis tool surfaces connections in real time, letting you spot deepfakes, identity farms, and fraud rings during onboarding and investigations.  They just published their Fraud Leader's Guide to Link Analysis, a practical look at today's top risk signals, automating decisions, and scaling link analysis for fraud prevention. Download it now: http://withpersona.com/ftt-fraud  Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Dave: LinkedIn: https://www.linkedin.com/in/davewasik/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to Fintech Recap. I'm Alex Johnson, joined as always by my partner in recapping, Jason Mikula. We kick things off with the accelerating trend of fintech companies becoming banks. Chime's CEO confirmed it's a matter of when, not if — reversing their "we're a software company" stance. Mercury got conditional OCC approval for a national bank charter the same week it raised $200M at a $5.2B valuation. We explore what the fintech-to-bank stampede does to your valuation (our case studies are Chime, SoFi, and LendingClub), and why some companies chartering today might wish they hadn't. Then, BaaS Island calls us back (I'm a sucker for the sirens' song). The OCC issued a consent order against Community Federal Savings Bank, a single-branch institution in Queens that grew from $140M to $900M in assets by running fintech partner programs for Airwallex, Wise, Payoneer, among others. We discuss why the OCC acted, and why the order is unusually narrow. From there, we walk through two executive orders from the White House on fintech and bank regulation and the Federal Reserve's convoluted master account situationship. Finally, in our Can't Let It Gos: Jason can't let go of SpaceX dumping on retail investors as exit liquidity for their VCs, and I can't let go of PayPal's settlement with the DOJ over a fair lending investigation into a program that never made a single loan. Truly, this will haunt me forever! This episode is brought to you by Persona.  The best fintechs expand what's possible for users. Persona does that for fraud prevention. Their recently upgraded link analysis tool surfaces connections in real time, letting you spot deepfakes, identity farms, and fraud rings during onboarding and investigations.  They just published their Fraud Leader's Guide to Link Analysis, a practical look at today's top risk signals, automating decisions, and scaling link analysis for fraud prevention. Download it now: http://withpersona.com/ftt-fraud  Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don't forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonTwitter: https://www.twitter.com/AlexH_Johnson

Welcome to Banking on Primacy, a four-part podcast miniseries from Fintech Takes, sponsored by Chime. The series orbits one question that has become the most contested in consumer finance: what does it take to earn (and hold) the most important relationship in someone's financial life? In Episode 4, I sit down with Ryan King, technical Co-Founder at Chime, to explore what AI means for the primary account relationship. Ryan has been in and around Silicon Valley as a builder through every major technology wave. He argues that AI isn't another step change; it's a slope change. The closest historical analogy is the Industrial Revolution: factories didn't give workers better tools, they reorganized physical production. Now AI is doing the same thing to knowledge work. At Chime, that belief is already operational: 84% of code is now developed with AI. But the more interesting conversation is about consumers, not code. Most of the financial services industry is racing toward building AI that makes it easier to spend, but is that the problem everyday Americans face? When AI starts making financial decisions on behalf of consumers, whose side is it on? And how does the business model answer that question? Financial institutions have spent decades building trust with millions of account holders. How does that trust translate in a world when OpenAI and Perplexity want the same job? This episode is brought to you by Chime. For most Americans, their primary bank account is their most important financial relationship. Traditional banks held that position and took it for granted. Chime was built differently: fee-free, built to succeed when members do, and now America's #1 banking choice with roughly 10M active members. Chime Prime takes that further: 5% cash back, savings rates up to 9x the national average, premium travel perks, no fees. See how at https://www.chimeprime.com/ Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Ryan: https://www.linkedin.com/in/ryanaking/  Learn more about Chime here: https://www.chimeprime.com/

Welcome back to the Fintech Takes podcast. I'm Alex Johnson, joined by Rafe Mazer, researcher and author of the excellent report "Who Pays for What? Pricing and Monetization Options in Open Finance." This episode is a deliberate step back from the U.S. open banking soap opera I've been living inside for the past year or so.  The question of who pays for open finance isn't one the U.S. gets to answer in isolation. Other markets have been wrestling with it for years, and at some point I needed someone to make me look up. That person is Rafe. Rafe works across Africa, the Middle East, Latin America, and beyond, and his new report surveys the global landscape of how open finance systems get built and funded.  It's the closest thing to a first principles analysis that exists, and you should read it (link below). We cover the four distinct cost stages of open finance (most countries only plan for one), plus the five pricing archetypes that exist globally, from Brazil's threshold pricing that was never actually collected to South Korea's voluntary, self-governing open banking exchange that works without a single regulatory mandate requiring it. The U.S., despite having one of the most competitive financial markets in the world, may be poorly positioned to get this right. We also get into reciprocity, the word that never appears in the U.S. open banking debate but probably should, and what a federal data protection law would actually change. Check out Rafe's report here: https://www.centerforfinancialinclusion.org/brief/who-pays-for-what-pricing-and-monetization-options-in-open-finance/ This episode is brought to you by Persona.  The best fintechs expand what's possible for users. Persona does that for fraud prevention. Their recently upgraded link analysis tool surfaces connections in real time, letting you spot deepfakes, identity farms, and fraud rings during onboarding and investigations.  They just published their Fraud Leader's Guide to Link Analysis, a practical look at today's top risk signals, automating decisions, and scaling link analysis for fraud prevention. Download it now: http://withpersona.com/ftt-fraud  Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Rafe: LinkedIn: https://www.linkedin.com/in/rafael-rafe-mazer-13531b/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Hello, and welcome back to Cash Flow Conversations, a podcast series sponsored by our friends at Nova Credit. We've spent a lot of time in this series focused on the mainstream adoption of cash flow data within consumer lending: where to get started, the challenges you can expect to face.  Episode 6 leaves that territory behind for the open frontier, where the conversations aren't about operational realities but about what's coming next. And there's no one better to have that conversation with than Nikki Cross, Head of Data Science Consulting at Nova Credit. We get into why the development of custom scores in cash flow lending is harder than most lenders expect on Day 1, fair lending and how to navigate compliance concerns within an entirely new universe of data, and what agentic AI means for explainable credit decisions. Cash flow data reveals far more about how consumers tend to their financial lives than bureau data ever did; which is both the opportunity and the complication. This episode is brought to you by Nova Credit.  Nova Credit is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing consumer credit data. Learn more at novacredit.com. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Nikki: https://www.linkedin.com/in/nikkicrosspatrick/  Learn more about Nova Credit here.

Welcome to Banking on Primacy, a four-part podcast miniseries from Fintech Takes, sponsored by Chime. The series orbits one question that has become the most contested in consumer finance: what does it take to earn (and hold) the most important relationship in someone's financial life? In Episode 3, I sit down with Jason Lee, Chief of Chime Enterprise. We unpack fintech as an employee benefit, which is compelling in theory but harder in practice than most founders expect. Employers don't wake up wanting fintech products. They want workers who stay. Jason founded DailyPay in his basement in 2015, built it into a multi-billion dollar company, and now looks after Chime's employer-facing business after Chime acquired his second company, Salt Labs. His read on what it actually takes to make this model work is fascinating.  Why do most earned wage access products only reach 30% of a workforce and what serves the other 70%? Why does brand recognition drive employee adoption more than the product itself? Now that earned wage access is morphing into the financial health industry, where does that leave point solutions? This episode is brought to you by Chime. For most Americans, their primary bank account is their most important financial relationship. Traditional banks held that position and took it for granted. Chime was built differently: fee-free, built to succeed when members do, and now America's #1 banking choice with roughly 10M active members. Chime Prime takes that further: 5% cash back, savings rates up to 9x the national average, premium travel perks, no fees. See how at https://www.chimeprime.com/ Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Jason: https://www.linkedin.com/in/jasonleem2/

Welcome back to the Fintech Takes podcast. I'm Alex Johnson, joined by Jonathan Cohen, Policy Lead at the American Institute for Boys and Men and author of Losing Big: America's Reckless Bet on Sports Gambling. In keeping with a theme that we've been building on around here, today's episode is about sports betting, gambling, prediction markets, and the infiltration of all of these activities into financial services apps.  We cover the 2018 Supreme Court ruling that had almost nothing to do with gambling and everything to do with states' rights; the frictionless mobile nature of betting today and what that unlocked; the research on young men, loneliness, and financial nihilism that explains why this landed where it did; and the CFTC's decision to classify sports prediction market contracts as swaps, which handed the industry a green light that may not survive the next Supreme Court term. We also get into Robinhood's role as backend infrastructure for Trump accounts, and what it means that young men may soon inherit a government-seeded investment account from the same company that's pushing them toward sports betting. Check out Jonathan's book here: https://a.co/d/0bbrz0IR  This episode is brought to you by Persona.  The best fintechs expand what's possible for users. Persona does that for fraud prevention. Their recently upgraded link analysis tool surfaces connections in real time, letting you spot deepfakes, identity farms, and fraud rings during onboarding and investigations.  They just published their Fraud Leader's Guide to Link Analysis, a practical look at today's top risk signals, automating decisions, and scaling link analysis for fraud prevention. Download it now: http://withpersona.com/ftt-fraud  Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Jonathan: LinkedIn: https://www.linkedin.com/in/jonathan-cohen-6219b989/    Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonX: https://www.twitter.com/AlexH_Johnson

Welcome to Banking on Primacy, a four-part podcast miniseries from Fintech Takes, sponsored by Chime. The series orbits one question that has become the most contested in consumer finance: what does it take to earn (and hold) the most important relationship in someone's financial life? In Episode 2, I sit down with Vineet Mehra, Chief Growth and Marketing Officer at Chime, to dig into the rewards economy in banking. Americans deposit ~70% of their income into checking accounts, but that account returns almost nothing. Meanwhile, the most valuable rewards in consumer finance have migrated to the credit side (and increasingly to a narrow tier of premium cardholders who can afford to play the game). Vineet walks through how Chime is trying to collapse that bifurcation with Chime Prime, and why the primary account relationship is the right place to start. Why did credit cards become a prestige product while the checking account stayed a utility? What does it mean to design rewards for usage rather than breakage, and why does a payments-driven business model make that easier to commit to? How does brand building work differently when your target isn't a premium cardholder but the 200 million Americans who feel underserved by traditional banks? This episode is brought to you by Chime. For most Americans, their primary bank account is their most important financial relationship. Traditional banks held that position and took it for granted. Chime was built differently: fee-free, built to succeed when members do, and now America's #1 banking choice with roughly 10M active members. Chime Prime takes that further: 5% cash back, savings rates up to 9x the national average, premium travel perks, no fees. See how at https://www.chimeprime.com/ Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Vineet: https://www.linkedin.com/in/vineetmehra1/ Learn more about Chime here: https://www.chimeprime.com/

Welcome back to the Fintech Takes podcast. I'm Alex Johnson, joined by Danny Funt, author of the book Everybody Loses: The Tumultuous Rise of American Sports Gambling. This episode isn't really about sports. It's about how sports gambling evolved in the U.S. from a patchwork of legal quirks, a highly coordinated state-by-state lobbying campaign, and a set of product dynamics that, over time, became increasingly adversarial to the customer. Danny and I walk through the key inflection points: from the 1992 PASPA (Professional and Amateur Sports Protection Act) federal ban, to the fantasy sports exemption that gave FanDuel and DraftKings their head start, to the widely misunderstood 2018 Supreme Court ruling, to the rise of VIP host programs and affiliate-driven media incentives. And finally, to prediction markets, which in Danny's view look a lot like a compressed replay of the same playbook. For anyone in financial services watching gambling and investing collapse into each other in real time, this conversation has a lot to say about where that's heading. Check out Danny's book here: https://a.co/d/04liSaKI This episode is brought to you by Persona.  The best fintechs expand what's possible for users. Persona does that for fraud prevention. Their recently upgraded link analysis tool surfaces connections in real time, letting you spot deepfakes, identity farms, and fraud rings during onboarding and investigations.  They just published their Fraud Leader's Guide to Link Analysis, a practical look at today's top risk signals, automating decisions, and scaling link analysis for fraud prevention. Download it now: http://withpersona.com/ftt-fraud  Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Danny: LinkedIn: https://www.linkedin.com/in/danny-funt-2695b4a3/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonX: https://www.twitter.com/AlexH_Johnson

Welcome to Banking on Primacy, a four-part podcast miniseries from Fintech Takes, sponsored by Chime. The series orbits one question that has become the most contested in consumer finance: what does it take to earn (and hold) the most important relationship in someone's financial life? In Episode 1, I sit down with Mark Troughton, President at Chime, to dig into primacy. We kick things off with a structural argument most banks won't make: the checking account is the front door for traditional banks, but for Chime, it's the product. That single distinction shapes where you invest, what you build, and who you're actually building for. From there, Mark walks through the “silent switch”, the hierarchy of consumer financial needs, and why Chime is currently opening 50% more checking accounts than Chase in the mass market. What does it take to win a primary relationship in 2026?  What does trust look like when you're building it without branches?  What does a financial institution owe the customers it's trying to keep? This episode is brought to you by Chime. For most Americans, their primary bank account is their most important financial relationship. Traditional banks held that position and took it for granted. Chime was built differently: fee-free, built to succeed when members do, and now America's #1 banking choice with roughly 10M active members. Chime Prime takes that further: 5% cash back, savings rates up to 9x the national average, premium travel perks, no fees. See how at https://www.chimeprime.com/ Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Mark: https://www.linkedin.com/in/matroughton/ Learn more about Chime here: https://www.chimeprime.com/

We kick things off with personal financial management, a category I've been following through three distinct generations. From Mint and Credit Karma to newer subscription tools, the core problem hasn't changed; most folks don't want to manage their money. Now, with OpenAI acquiring Hiro and Perplexity AI partnering with Plaid, PFM is shifting from dashboards to AI agent interfaces. But is this solving an information problem, or a behavior problem? Next, we get into the return of the fintech super app, using Bolt (the one-click checkout company that raised $355M at an $11B valuation) as the case study. Despite years of hype, we get into why super apps keep failing in America (where consumers are  happy to use multiple apps on their phone as long as each one's great). Finally, we turn to the PACE Act, a proposed bill aimed at giving non-banks seeking access to Fed master accounts. It's a more formal attempt to solve a long-standing infrastructure problem, but the requirements raise an obvious question: if fintechs still need to navigate state licensing and the Fed retains discretion, who would actually benefit? Plus, in our Can't Let It Gos: Kalshi and Polymarket are moving into crypto perpetual futures, a Mexican merchant applied dynamic currency conversion without asking (Jason won the chargeback), and Ryan Atwood's second career as a crypto skeptic. This episode is brought to you by Persona.  Persona is the identity verification platform trusted by fintech's fastest-growing teams, from YC-backed startups to publicly traded companies. Build your identity program with enterprise-grade tools, starting at $0 with Persona's Startup Program. Fintech Takes listeners can get a full free year through Persona's Startup Program at withpersona.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don't forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Collections Conversations, a new miniseries from Fintech Takes, sponsored by our friends at C&R Software. The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether. In Episode 8, I sit down again with Ed Wallen, CEO of C&R Software, for a broader view of AI across the entire customer lifecycle. Ed's diagnosis on large bank AI adoption: leadership has made the commitment, but impact is limited. Models aren't yet embedded into the workflows that drive day-to-day decisions. It's like having Google Maps open but still taking the route you know from memory. He calls it intelligence without execution. From there: why centralized AI teams keep falling short. (They're not sitting with the collections agents or navigating the edge cases). Collections is exceptions at scale, and some of those exceptions will always require a human in the loop. We cover build vs. buy and how to vet AI-native vendors in a market where every company claims to be one.  Ed's advice: build the moat, not the model. This episode is brought to you by C&R Software.  More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Ed: https://www.linkedin.com/in/edwallen/ Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome back to the Fintech Takes podcast. I'm Alex Johnson, joined by Mike Hsu, former Acting Comptroller of the Currency. I recently crossed paths with Mike at the Bank of North Dakota's fintech and stablecoin event in Fargo, where he led a 90-minute session on stablecoins from a policymaker's perspective. It was so impressive I wanted an interactive version for the podcast. In this episode, we trace the historical lineage of stablecoins from free banking before the Civil War, through the Eurodollar market, money market funds, Satoshi Nakamoto's white paper, and Facebook's Libra announcement … all the way up to the GENIUS Act.  All regulation is path-dependent. To understand why policymakers react the way they do to stablecoins, you have to understand what shaped them. Mike's reading (and listening) recommendations from the episode: Bank Notes and Shinplasters by Joshua R. Greenberg: https://www.pennpress.org/9780812252248/bank-notes-and-shinplasters/ Ways and Means by Roger Lowenstein: https://bookshop.org/p/books/ways-and-means-lincoln-and-his-cabinet-and-the-financing-of-the-civil-war-roger-lowenstein/317ffa9e260a1186 "Are Banks Special?" by E. Gerald Corrigan (Minneapolis Fed, 1982): https://www.bu.edu/econ/files/2012/01/Corrigan-Are-Banks-Special_main-text.pdf Odd Lots, “The Hidden History of Eurodollars, Part 1: Cold War Origins:” https://omny.fm/shows/odd-lots/the-hidden-history-of-eurodollars-part-1-cold-war Satoshi Nakamoto's Bitcoin white paper: https://bitcoin.org/bitcoin.pdf Facebook's Libra: https://en.wikipedia.org/wiki/Diem_(digital_currency)  Circle's Arc litepaper: https://arcnetwork.xyz/litepaper Boom: Bubbles and the End of Stagnation by Byrne Hobart and Tobias Huber: https://press.stripe.com/boom This episode is brought to you by Persona.  Persona is the identity verification platform trusted by fintech's fastest-growing teams, from YC-backed startups to publicly traded companies. Build your identity program with enterprise-grade tools, starting at $0 with Persona's Startup Program. Fintech Takes listeners can get a full free year through Persona's Startup Program at withpersona.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Mike: LinkedIn: https://www.linkedin.com/in/michael-hsu-992257347/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to Collections Conversations, a miniseries from Fintech Takes, sponsored by our friends at C&R Software. The series digs into how generative AI is reshaping debt collections: what it enables, what it complicates, and why it may force the industry to retire the word "collections" altogether. In this episode, I sit down with Chris Smith, VP of Product at C&R Software to discuss what goes on in collections around the rest of the world.  I spend almost all my time looking at the U.S. market, and Chris is exactly the right person to tell me what I'm missing. We start with why innovation in collections tends to be powered by friction. Markets without reliable infrastructure had no choice but to go digital fast (the U.S. had no particular urgency). From there, we get into regulation. The U.K.'s Consumer Duty asks banks to prove that every customer interaction produces the right outcome (with data). That mindset goes further than most U.S. lenders would expect. One U.K. bank ran NPS scores across every customer touchpoint, and the highest score came from collections. On AI, Chris compares a U.S. and South African bank he spoke with in the same week, finding radically different appetites for autonomous AI in collections. We close on Chris's slightly controversial prediction: in the most progressive global markets, collections as a category may not exist in five years. This episode is brought to you by C&R Software.  More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Chris: https://www.linkedin.com/in/chrisismith/ Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome back to the Fintech Takes podcast. I'm Alex Johnson, joined by Rich Franks (a fintech advisor and consultant with 20+ years in credit risk across both the bank and fintech sides), for a new episode of Facing Credit. This one's about credit scoring. And it's about why the market has changed more in the last year than in the prior 30. The FICO monopoly has cracked. Federal regulators opened the mortgage market to competing scores. Cashflow underwriting arrived with roughly 30% predictive lift over traditional bureau data. Block built a proprietary score from Cash App transaction data, and plans to sell it to third-party lenders. Plus, a new generation of cashflow scoring companies (including Prism, Plaid's LendScore, Nova Credit, Pave, and CloutScore) are all competing in the market for a top spot. Rich and I dig into: Why even 80% conversion on the bank account linking step still kills a lending funnel, and what it takes to solve friction Why FICO's cashflow answer had an architectural problem, and why lenders started looking elsewhere The fair lending risks hidden inside merchant-level transaction data What makes Block's Cash App Score innovative, and the game theory question it raises if large depositories start thinking the same way Tune in for Rich's take on where the cashflow scoring market consolidates, what the end of FICO's de facto monopoly means for lenders and consumers, and whether AI resolves or accelerates the fragmentation. This episode is brought to you by Persona.  Persona is the identity verification platform trusted by fintech's fastest-growing teams, from YC-backed startups to publicly traded companies. Build your identity program with enterprise-grade tools, starting at $0 with Persona's Startup Program. Fintech Takes listeners can get a full free year through Persona's Startup Program at withpersona.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Rich: LinkedIn: https://www.linkedin.com/in/richfranks/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonX: https://www.twitter.com/AlexH_Johnson

Welcome back to Collections Conversations, a new miniseries from Fintech Takes, sponsored by our friends at C&R Software. The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether. In Episode 6, I sit down with Pedro Maya, Head of Collections and Credit Risk Execution at Tangerine, to talk about the biggest misconception he encounters inside banks: that AI will automate and fix everything. It won't.  AI amplifies whatever you already have. Good design gets better. Bad design gets worse faster, and at scale.  Training teams to work alongside AI across the credit lifecycle turns out to be less a technology question than an accountability one. The human guardrail AI can't offer is a question teams need to keep asking: is this the right outcome for the customer? We get into two concrete use cases where that plays out. Quality assurance (QA), where analyzing every agent call (rather than a monthly sample) turns a compliance exercise into coaching; and agentic AI, and agentic AI, where offloading basic customer interactions frees agents for the ones that require them. The KPI landscape is shifting, too. The new metrics are effectiveness-based: cure rates, NPS, and dollars collected as a function of the quality of the interaction (rather than its volume).  And because this is Collections Conversations, we close on the longer view: what does the ideal human-AI collaboration look like across the credit lifecycle two or three years from now, and what, then, has to go right between here and there. This episode is brought to you by C&R Software.  More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Pedro: https://www.linkedin.com/in/pedro-maya-7280b919/  Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I do what we do best: talk about fintech startups we're absolutely not giving investment advice on. First up is monk, an accounts receivable AI that helps small businesses get paid faster. Accounts payable has been well-served by spend management tools. Accounts receivable for small businesses is still stupidly hard. We dig into the power dynamics of getting paid, the channel partnership question, and why community banks might be the unexpected distribution answer. Next we turn to MKIII (pronounced Mark 3), embedded AI underwriting with model insurance for banks and credit unions. Drop the model into your lending workflow, approve more borrowers, and if the model drifts and causes losses, reinsurers on the backend cover it. Lending insurance isn't new. But as for insuring the underwriting model itself? We've never seen that before.  Then there's Wealth Architect, an AI financial planner that lets you share your goals in natural language and builds out a full plan, Monte Carlo stress tests included. Great concept. We argue about who actually owns the long-term financial planning conversation, and whether any standalone tool can establish that center of gravity against Revolut, Cash App, and Plaid-plus-Perplexity all showing up at once. We close with CloutScore, which goes directly to the platforms where digital earners make their money (like Uber, Etsy, Shopify), rather than just reading what shows up in their bank account. CloutScore's website cites 76 million Americans earning outside traditional employment, but their income is fragmented and irregular in ways traditional underwriting has no framework for. Plus, Simon's manifesting an end to being the disappointed dad of crypto (and this time, there's reason for cautious optimism).  This episode is brought to you by Persona.  Persona is the identity verification platform trusted by fintech's fastest-growing teams, from YC-backed startups to publicly traded companies. Build your identity program with enterprise-grade tools, starting at $0 with Persona's Startup Program. Fintech Takes listeners can get a full free year through Persona's Startup Program at withpersona.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://monk.com/ https://mkiii.ai/ https://www.wealtharchitect.ai/  https://www.cloutscore.us/

Welcome back to Collections Conversations, a new miniseries from Fintech Takes, sponsored by our friends at C&R Software – now with a fresh batch of episodes! The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether. In Episode 5, I sit down with Rochelle Gorey, Co-Founder and CEO of SpringFour (now part of C&R Software) to talk about why the industry's instinct to ask “where's the money?” instead of “why isn't the money there?” is costing lenders more than they think. For most borrowers, the missed payment isn't the problem itself. It's the symptom of an underlying cause. And yet the collections system is rarely designed to address that distinction, which creates a mismatch between what institutions do and what customers actually need. Rochelle explains what SpringFour actually does, and why it works. The platform connects borrowers facing hardship with vetted local nonprofit and government resources across household spending categories (like food assistance, employment support, and student loan help). Reduce household expenses, and you can create the cash flow that helps borrowers get back on track. Surface those resources earlier, during origination or servicing, and some borrowers may never miss a payment at all. And because this is Collection Conversations, we close on AI: how it could make hardship support more personalized and scalable, but only if it draws on trusted referral data (you don't want an AI agent sending a financially stressed borrower to the wrong kind of help!). This episode is brought to you by C&R Software.  More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Rochelle: https://www.linkedin.com/in/rochelle-nawrocki-gorey-6a4178b/ Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome back to the Fintech Takes podcast. I'm Alex Johnson, joined by Jason Henrichs, CEO of Alloy Labs and co-host of the Breaking Banks podcast. This episode is structured in two parts. In part one, Jason and I zoom out on bank-fintech partnerships (once we get a rant out of our system; the Treasury Department announced who'd run Trump accounts as we recorded, and we had feelings). We've spent years talking about bank-fintech partnerships through the lens of BaaS. Jason reframes that with two new models: BPP (Bank Product Partnership), where banks own the customer and fintechs sell into them, and CPaaS (Charter Partnership as a Service), where fintechs rent a bank's charter. Those models look similar on the surface, but the incentives, economics, and regulatory dynamics are completely different. From there, we dig into the wave of charter applications, the real question of who actually knows how to lend, and why the U.S. market has trained itself into giving away its most expensive product. Then, in part two, I'm joined by AJ Clark and Tom Johnson, startup advisors and members of the Fintech Takes Network. We shift to what's actually happening on the ground inside banks and startups, and why deeper, slower conversations are often the prerequisite for real partnership. That also becomes a natural preview to the Fintech Frontier Summit, a small, curated gathering in Montana focused on solving these problems in practice, which AJ and Tom are helping organize (from May 31 through June 3 at Alpine Falls Ranch; applications open at luma.com/fintechfrontiersummit2026). This episode is brought to you by Persona.  Persona is the identity verification platform trusted by fintech's fastest-growing teams, from YC-backed startups to publicly traded companies. Build your identity program with enterprise-grade tools, starting at $0 with Persona's Startup Program. Fintech Takes listeners can get a full free year through Persona's Startup Program at withpersona.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don't forget to check out my YouTube page. Follow Jason Henrichs: LinkedIn: https://www.linkedin.com/in/jasonhenrichs/ Twitter: https://x.com/jasonhenrichs Breaking Banks podcast: https://podcasts.apple.com/us/podcast/breaking-banks/id641357669   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Fintech Recap. I'm Alex Johnson, joined as always by my partner in recapping, Jason Mikula. We kick things off with Bilt 2.0. After Wells Fargo pulled the plug on a partnership costing the bank reportedly $10M a month, Bilt rebuilt its stack with Column as the bank partner, Cardless as issuer processor, and Fidem Financial as the capital provider. The transition was not smooth. Picture a free-for-all of declined applications; lower credit limits; missed, failed, or duplicated rent payments; fraud; and an AI customer support bot looping without resolution. My read: Bilt 1.0 worked because Wells Fargo absorbed everything. Bilt 2.0 jerry-rigged a multi-vendor solution and asked customers not to notice. From there, we get into what I'm calling the “graduation problem” in BaaS. As fintech companies like Mercury pursue charters (and deals like Capital One acquiring Brex reshape the landscape), the same partners that fueled growth for sponsor banks are now leaving or vertically integrating. We debate whether BaaS was ever an enduring model or a toll on regulatory scarcity. What happens when that scarcity disappears? From there, we turn to New York's proposed financial data rights law, which mirrors and extends the CFPB's 1033 rule. It's the most ambitious open banking legislation ever introduced in the U.S. It covers consumers and small businesses, applies to every bank serving New Yorkers regardless of charter type, and explicitly bans fees for data access.  We close with two Can't Let It Gos: Elizabeth Warren's letter to MrBeast, which resurfaced deleted Step videos coaching teenagers on how to convince their parents to let them invest in crypto, and the prediction market industry's very aggressive March Madness push from Coinbase and Kalshi. This episode is brought to you by Persona.  Persona is the identity verification platform trusted by fintech's fastest-growing teams, from YC-backed startups to publicly traded companies. Build your identity program with enterprise-grade tools, starting at $0 with Persona's Startup Program. Fintech Takes listeners can get a full free year through Persona's Startup Program at withpersona.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don't forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonTwitter: https://www.twitter.com/AlexH_Johnson

Welcome to Credit Without Constraints, a new four-part podcast miniseries from Fintech Takes, presented with our friends at Spinwheel. The series revolves around one question: how do we make the best possible credit decisions for the benefit of both the consumer and the lender? In Episode 4, my cohost Tomás Campos, Co-founder and CEO of Spinwheel, and I sit down with Rich Franks, a fintech advisor who previously worked at Capital One, PayPal, and Credit Karma, including on products like Lightbox and Easy Apply that helped reshape how consumers discover and access credit. This final episode is about context: how people actually shop for credit, the data that shapes those decisions, and where AI may take the process next. Consumers are never shopping for credit in the abstract. They're trying to buy a car, finance a renovation, consolidate debt, or solve some other concrete problem. Each of those decisions comes with its own timing, tradeoffs, and limitations. Rich pushes against the industry's habit of treating lending as separate from the outcome the consumer actually cares about. His argument is that underwriting works better when it stays connected to timing and real-world intent. That perspective has implications across the full customer journey, from product discovery and application design to consumer-permissioned data, adverse action, and AI-assisted shopping. What if the real edge in lending is not more offers, but a better understanding of what the borrower is trying to achieve? What if the assumptions the industry and regulators have inherited about how lending is supposed to work are wrong? Spinwheel helps financial innovators instantly verify and act on consumer credit using just a phone number and date of birth. Real-time, consented credit data and embedded payments—no passwords, no friction.  Learn more at https://spinwheel.io Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Tomás: https://www.linkedin.com/in/theinnovativeone/  Follow Rich: https://www.linkedin.com/in/richfranks/ Learn more about Spinwheel here: https://spinwheel.io

Welcome back to the Fintech Takes podcast. I'm Alex Johnson, joined by Kiran Aware (Chief Consumer Credit Officer at LendingClub) and Michelle Young (Credit Product Lead at Plaid) for our new series Facing Credit, where we unpack what's happening in credit and lending right now. Today's conversation explores credit underwriting as a system, and why more lenders are finally starting to treat it that way. First, we zoom out to the macro picture and ask how lenders are navigating a market full of uncertainty and changing consumer behavior. Kiran explains how LendingClub thinks about borrower stability, while Michelle shares what lenders across the market are looking for in a more complete picture of risk. Next, we focus on credit underwriting as a system. Kiran breaks down how LendingClub has built a full decisioning operating system across underwriting, pricing, verification, fraud, servicing, and collections. Michelle explains why alternative data is no longer a useful label, and why user-permissioned cash flow data has become more important across origination, verification, and monitoring. Finally, we tackle AI in credit, near-term and long. Explainability requirements mean LLMs won't land in core underwriting tomorrow, but AI's already changing what's possible in verification and fraud workflows. The longer horizon points toward credit systems that identify new signals autonomously and self-optimize in real time. But what happens when consumers have AI agents making decisions on their behalf, and fraudsters are using the same technology to attack the system? Tune in for a rich conversation about what lenders are really building when they underwrite credit (and why the industry is more open than ever to reimagining the system itself). This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It's a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Kiran LinkedIn: https://www.linkedin.com/in/kiran-aware-6491984/  Follow Michelle LinkedIn: https://www.linkedin.com/in/michelle-boros-young-5a586983/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome to Credit Without Constraints, a new four-part podcast miniseries from Fintech Takes, presented with our friends at Spinwheel. The series orbits around one core challenge: how do we make the best possible credit decisions for the benefit of both the consumer and the lender? In Episode 3, my cohost Tomás Campos (Co-founder and CEO of Spinwheel) and I sit down with Lamine Zarrad, Founder and CEO of StellarFi, to talk about trust. We start with a deceptively simple idea: credit is trust, and trust is contextual. Everything we do in lending (gathering data, building models, designing decisioning rules) is fundamentally about finding a way to extend trust in the form of credit to people we don't know. There's more than one way to scaffold that trust. StellarFi's approach pushes against the industry's habit of treating underwriting like a one-time approve or decline decision. Instead, it treats credit like an iterative game. That philosophy shapes everything from how StellarFi thinks about spending limits and security deposits to its product roadmap. That reframe, from single decision to iterative game, has consequences that run through every layer of how consumers access and shop for financial products today. What if the right goal isn't approving only the cleanest borrowers upfront, but creating a system where more people can start somewhere and prove their way forward? What if better underwriting comes from combining fragmented signals into a more living, contextual picture of trust? What if the biggest constraint is that consumers' financial lives are still spread across too many accounts to be understood in one clear view? Subscribe now to catch what's next. Spinwheel helps financial innovators instantly verify and act on consumer credit using just a phone number and date of birth. Real-time, consented credit data and embedded payments—no passwords, no friction.  Learn more at https://spinwheel.io Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Tomás: https://www.linkedin.com/in/theinnovativeone/  Follow Lamine: https://www.linkedin.com/in/laminezarrad/ Learn more about Spinwheel here: https://spinwheel.io

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I do what we do best: talk about fintech startups we're absolutely not giving investment advice on. First up is Rhythmic, stablecoin-powered embedded wallets for brands (think Ansa but stablecoins). We unpack why payments nerds are now building in stablecoins, what OCC guidance means for yield on stored balances, and why this may be one of the clearest domestic stablecoin use cases yet. Next up is AgentCard, prepaid virtual cards for AI agents. Simon's framing: if Stripe was built for developers, AgentCard is built for agents. We talk about what it means to build for agents as customers, and whether virtual cards are already good enough for a large share of agentic commerce. Then there's Rowspace, which uses AI to codify institutional knowledge for bespoke risk decisions inside private credit and private equity firms. The pitch is a virtual partner sitting on a junior analyst's shoulder, guiding deal decisions in real time. But when AI starts nudging high-stakes decisions, how do you know when it's wrong? Could this become the Harvey of financial services? And will firms trust an outsider to live inside their secret sauce? Finally, we close with Burst, an API layer for HSA and FSA reimbursement. Simon's analogy: if Honey and Plaid had a healthcare baby, it would be Burst. We discuss why FSA dollars usually sit there unspent, why the merchant integration is the piece nobody else has cracked, and how consumer permissioning can retrain people to think of that money as theirs. Plus, Simon's manifestation to the universe: simplicity. You've got a new customer. Are you building for them? This episode is brought to you by Plaid.  Most lenders see the value of cash flow data. The hard part is getting started—and knowing what to do with it once you have it. Plaid makes it easy to access real-time cash flow and behavioral insights in seconds, through a familiar experience borrowers already trust. No heavy lift. No added friction. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://rhythmic.io/ https://agentcard.sh/ https://www.rowspace.ai/ https://getburst.com/

Welcome to Credit Without Constraints, a new four-part podcast miniseries from Fintech Takes, presented with our friends at Spinwheel. The series orbits around one core challenge: how do we make the best possible credit decisions for the benefit of both the consumer and the lender? We're living through an abundance era for credit data. Today's challenge is getting the most value out of that abundance. In Episode 2, my cohost Tomás Campos (Co-founder and CEO of Spinwheel) and I sit down with Chris Hansen, GM of Cash Atlas Solutions at Nova Credit.  We start with the U.S. credit data system itself (built around a monthly furnishing cycle that made sense at the time). From there, we get specific about what consumer-permissioned cashflow data actually changes in practice. Lenders are using it to approve more people at the same marginal rate, but the use cases run deeper: second look, pricing and terms, credit line increases, collections, prequalification, and continuous portfolio monitoring (to name a few).  Now's the time to think more carefully about how these data sources work together. What if the easiest point of entry isn't the initial approval decision, but deeper in the workflow? What if the real challenge is aligning infrastructure, analytics, compliance, model risk, product, and consumer trust around a better underwriting decision? What if the biggest constraint holding lenders back is perfection being the enemy of progress? Subscribe now to catch what's next. Spinwheel helps financial innovators instantly verify and act on consumer credit using just a phone number and date of birth. Real-time, consented credit data and embedded payments—no passwords, no friction.  Learn more at https://spinwheel.io Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Tomás: https://www.linkedin.com/in/theinnovativeone/  Follow Chris: https://www.linkedin.com/in/chrishansen10/ Learn more about Spinwheel here: https://spinwheel.io

Welcome back to Fintech Takes. I'm Alex Johnson, joined again by Carlos Caro (author of the Free Toaster newsletter and host of the Free Toaster podcast) to continue the conversation we started on Carlos's podcast about MrBeast's acquisition of Step and what it means for the fintech ecosystem. This episode picks up where we left off, by looking to the past.  If you think you've found a new idea in financial services, you probably just haven't done enough research yet. Celebrity fintech, especially fintech built for underserved consumers, is no exception.  In this Part 2 episode, Carlos and I explore three celebrity-backed fintech products from the 2010s era that failed in ways worth understanding for the present: The Kardashian Kard, Justin Bieber's BillMyParents prepaid card, and The Approved Card from Suze Orman. Across all three, similar questions keep popping up:  What happens when a celebrity brand collides with the realities of financial services economics?  How far can a celebrity brand take a product if the product itself doesn't make sense for consumers?  How much does product-market fit matter if the fee structure feels exploitative?  And what can MrBeast learn from the celebrities who tried this before? Tune in for a tour through recent fintech history as we dust off a few forgotten celebrity card experiments from the sands of time, and wonder whether a celebrity brand can succeed in financial services without repeating the same mistakes. This episode is brought to you by Plaid.  Most lenders see the value of cash flow data. The hard part is getting started—and knowing what to do with it once you have it. Plaid makes it easy to access real-time cash flow and behavioral insights in seconds, through a familiar experience borrowers already trust. No heavy lift. No added friction. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Carlos Caro: LinkedIn: https://www.linkedin.com/in/the-carlos-caro/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonX: https://www.twitter.com/AlexH_Johnson

Welcome to Credit Without Constraints, a new four-part podcast miniseries from Fintech Takes, presented with our friends at Spinwheel. The series orbits around one core challenge: how do we make the best possible credit decisions for the benefit of both the consumer and the lender? Data is one of the biggest constraints. Credit outcomes sit downstream of credit data, and today that data is fragmented and inconsistent.  The solution is a deliberately unopinionated approach: put consumers in control, and make data sharing easier than most providers do today (all while delivering the highest-fidelity data possible). In Episode 1, I sit down with Tomás Campos, Co-founder and CEO of Spinwheel. We start with Spinwheel's origin, a founding team obsessed with the liability side of the household balance sheet, and dig into where the traditional credit data system falls short.  We get specific about the gaps: credit bureaus are the original aggregators, but real-time balances, payoff quotes, BNPL trade lines, and the granular detail buried inside a mortgage payment don't fit neatly into today's structures. Tomás says the average lender is running about 14 separate data integrations just to close those gaps. The answer is not to replace what exists. It is to say “yes and.”  What if identity could be the unlock for frictionless data access (versus credentials)? What if consumer permissioning and the spirit of the FCRA pointed toward the same destination all along? What if closing the data gaps was actually good for both lenders and consumers? This episode sets the stage for the entire series.  A "yes and" approach to credit data is a very different way of building fintech infrastructure, but it's starting to change. The rest of the series explores that change, across acquisition, underwriting, and servicing.  Subscribe now to catch what's next. Spinwheel helps financial innovators instantly verify and act on consumer credit using just a phone number and date of birth. Real-time, consented credit data and embedded payments—no passwords, no friction.  Learn more at https://spinwheel.io Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Tomás: https://www.linkedin.com/in/theinnovativeone/ Learn more about Spinwheel here: https://spinwheel.io

In This Episode Which trends are genuinely reshaping and transforming banking? Is fintech hitting its “awkward adolescent phase”—past the hype but not yet fully mature? Today we sort through the signal and the noise. Which trends are actually changing how banks work and which are mostly theater. There are lots of pitches coming at banks, but just like in baseball, you can’t swing at them all. How do financial institutions decide what’s worth pursuing versus what’s just the latest headline? Joining host Jason Henrichs are two people who view the landscape from different vantage points: Alex Johnson, Founder of FinTech Takes who analyzes and challenges the narratives shaping fintech, and Meghan Kober, Head of Fintech Partnerships & Investments at U.S. Bank who sits on the side of who decides which innovations get deployed within one of the most innovative banks. Together, they dig into where fintech stands today and what the next phase might look like once the noise settles. This episode of Breaking Banks is part of the FintechXchange recording series at the University of Utah, powered by U.S. Bank.

Welcome back to Fintech Recap. I'm Alex Johnson, joined as always by my partner in recapping, Jason Mikula. We kick things off with Block's move into credit scoring. Block stitched together data across Cash App and Afterpay into a proprietary score it's now surfacing to consumers and selling to other lenders, claiming auto lenders could approve 30% more borrowers at identical loss rates using the Cash App score. We dig into adverse selection when consumers choose what to share, where this fits in lender workflows, and the FCRA wrinkle that “transactions and experiences” data can fall outside the definition of a consumer report… Then, we dive into stablecoins. Jason walks through the rebirth of “no KYC” crypto-funded spending cards, including testing several of these services himself (tune in to discover the pattern!). The core mechanic Jason flags is a corporate card loophole: KYB the company, then issue incremental “employee” cards with no legal or regulatory requirement to verify the person behind each card. From there, we zoom out to Bridge, Stripe's stablecoin infrastructure subsidiary. Bridge got conditional OCC approval to form a national trust bank and moved jurisdictions (which include Russia, Belarus, Gaza, South Sudan, and Venezuela) from “controlled” to “prohibited,” while still defining “prohibited” with an “extraordinary situations” carveout. Plus, in our Can't Let It Go corner: prediction markets.  CFTC Chair Mike Sig told the Senate during his nomination hearing that he'd defer to the courts on sports betting and prediction markets. But early this year, he reversed course, asserting the CFTC's exclusive jurisdiction and filing amicus briefs against state prohibitions aimed at sports betting. Kalshi and Polymarket loved it, and I'm sure that's unrelated to the fact that Sig's boss's son is an advisor to both. We close with Substack's new partnership with Polymarket to embed prediction markets into journalism, set against a real-world example of the incentive problem: Israeli authorities investigated and arrested military reservists and a civilian for allegedly using classified information to place bets on Polymarket. This episode is brought to you by Plaid.  Most lenders see the value of cash flow data. The hard part is getting started—and knowing what to do with it once you have it. Plaid makes it easy to access real-time cash flow and behavioral insights in seconds, through a familiar experience borrowers already trust. No heavy lift. No added friction. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don't forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I'm Alex Johnson, joined in this episode by two guests, Steve Boms (Executive Director at FDATA) and Dan Murphy (Founder of Sunset Park Advisors; formerly CFPB). We're talking about Canada, and why a country that has spent the better part of a decade moving at a pace I have occasionally made fun of in the newsletter is now arguably ahead of the U.S. on open banking regulation. Dan and Steve walk through how Canada deliberately corrected what other countries got wrong, and how timing and learning play a role, too. Canada watched the BPI lawsuit play out in the U.S. They saw the gap between banks' stated preferences and revealed preferences once implementation became real. They built voluminous, specific legislation partly because they learned what happens when you leave room for interpretation. The conversation explores the global policy learning ecosystem, the cultural conservatism baked into Canadian financial services (Steve calls it "conservatism with the lowercase c"), and how a Big Five oligopoly holding 90% of consumer deposits accidentally created conditions for comprehensive reform when external pressure finally arrived. Highlights include: Steve's argument that write access might actually solve liability problems by creating traceable ledgers of who changed what and when Dan's observation about the Amazon Perplexity lawsuit and how it echoes every open banking access fight  The distinction between domestic competition policy and international competitiveness policy, and why they usually point in opposite directions This episode is brought to you by Plaid.  Most lenders see the value of cash flow data. The hard part is getting started—and knowing what to do with it once you have it. Plaid makes it easy to access real-time cash flow and behavioral insights in seconds, through a familiar experience borrowers already trust. No heavy lift. No added friction. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Steve: https://www.linkedin.com/in/stevenboms/ Follow Dan: https://www.linkedin.com/in/danieljmurphy01/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome to the finale of Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software. The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether. In Episode 4, I sit down with Dave Wasik, Partner at 2nd Order Solutions, a lending advisory firm that works across the lending lifecycle, helping lenders originate loans, manage credit on existing customers, and handle fraud, collections, and recoveries (in the U.S. and overseas).  We start with the macro context Dave sees in his quarterly credit work. Delinquencies look stable across most lenders and asset classes, which is wild to believe given rising home rents, auto prices, restarting student loan payments, and consumer confidence reaching its 10-year low. Dave flags two yellow-orange areas: subprime federal student loan delinquencies that remain stubbornly high, and credit cards originated in early 2025 already showing early signs of performing as poorly as cards from 2022 (which was a rough year for just about every lender). From there, Dave explains why collections breaks the usual testing playbook, before we get to AI. Dave breaks it into two buckets, collector-facing copilots and consumer-facing bots. Collector-facing copilots are farther along (in both tech and lender comfort) whereas consumer-facing bots sit in an awkward middle between self-service and human empathy, though Dave argues the shame of debt might actually make a bot preferable.  Plus, he shares a mind-bending glimpse of the near future: bot-to-bot conversations negotiating collections outcomes. It's a finale you won't want to miss! This episode is brought to you by C&R Software.  More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Dave: https://www.linkedin.com/in/davewasik/ Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I do what we do best: talk about fintech startups we're absolutely not giving investment advice on. First up is Kairos, a multi-prediction market trading platform giving traders a single terminal to buy and sell event contracts across Kalshi, Polymarket, and all the other emerging platforms. Their pitch: what the Bloomberg terminal did for Wall Street, Kairos does for prediction market traders. That tees up our bigger idea: as prediction markets expand, how they get liquidity (especially through sports betting) shapes what these markets can become. Next is Vault, which takes a different angle on crypto-collateralized lending. Instead of the usual over-collateralized “borrow to buy more crypto” model, Vault's idea is infrastructure that lets lenders use crypto as collateral to improve pricing or unlock access for other loans. Banks may want this, but they have no ability to take custody of that crypto asset as a part of the collateral process, and monitor the value of it – all of the infrastructure is missing there. Then there's Vennre, a wealth platform for high earners (HENRYs), offering private market exposure across real estate, credit, private equity, and venture through a mobile app with 1:1 financial coaches working with AI. Simon points out they're registered in the UK and Saudi Arabia, Sharia-compliant, and targeting a growing cross-border audience tied to migration and real estate purchases. Finally, we close with Buy Now Pay Maybe, an on-chain “buy now pay later” send-up (more product idea than actual company), where you can pay more for higher odds of getting the item for free, or lose and overpay. Simon frames it as performance art that points at something ugly, which we explore. This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It's a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://kairos.trade/ https://www.collateralvault.com/ https://vennre.com/ https://merch.smallbrain.xyz/

Welcome back to the Fintech Takes podcast, where I'm welcoming back Jane Barratt, Chief Advocacy Officer at MX, to  talk about Super Bowl commercials and advertising ( and how it overlaps with data privacy, data ownership, open banking, and AI). Fun fact: Jane had a previous career in advertising. What I didn't know is that Jane used to go on live television and review ads from the Super Bowl the day after. In this episode, recorded the day after Super Bowl LIX (déjà vu vu for Jane), we hand out the inaugural Fintech Takes Super Bowl Ad Awards. Then we pivot to what the commercials (including those that were conspicuously absent) reveal about consumer sentiment, what happens when ads start showing up inside AI tools, and more. We also dig into where U.S. open banking stands after a year of regulatory turbulence around the CFPB's Section 1033 rule. Highlights include: Why Levi's won Best Use of Money and Coinbase won Biggest Waste of Money Why almost no major banks and fintech companies, or consumer financial brands showed up (and what that missing marketing spend signals about the economy) Why ads inside AI tools are fundamentally different from ads on Instagram or Google Why the biggest banks keep investing in open banking even with the CFPB's Section 1033 rule still unresolved, and why smaller banks that don't invest in data-sharing risk asset flight to trillion-dollar institutions This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It's a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Jane: LinkedIn: https://www.linkedin.com/in/janebarratt/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonX: https://www.twitter.com/AlexH_Johnson

Welcome to Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software. The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether. In Episode 2, I sit down with Ed Wallen, CEO of C&R Software. We kick things off with a hard truth about fintech companies that pride themselves on being customer-centric: that promise most often breaks at the exact moment customers need the most empathy and the most options.  As Ed puts it, you get the Apple experience of onboarding, where everything is sunshine and rainbows, and then suddenly you get the Mad Max experience in debt collections.  Our conversation unpacks why that shift happens. One day early and one day late feel the same to the customer, but on the inside, they trigger an entirely different playbook. If replacing a customer can cost hundreds of dollars, why treat hardship as a liability instead of protecting lifetime value? What if the real choice was between a churn machine and a loyalty engine? This episode is a blueprint for anyone reimagining collections, servicing, and customer trust. Subscribe to catch more about how generative AI might finally make collections more human. This episode is brought to you by C&R Software.  More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Ed: https://www.linkedin.com/in/edwallen/ Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome to Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software. The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether. In Episode 3, I sit down with John McNamara, Chief Growth Officer at Avtal. John's career spans the private sector and the CFPB, where he worked on Regulation F, dragging debt collection out of an era when the law literally referenced telegrams. That makes him perfect for unpacking the biggest misconception industry has about regulators, dubious credit repair organizations, and AI fluffery.  We start inside the CFPB itself. John explains what industry constantly got wrong: they didn't understand the voices shaping policy. His benchmark for whether a rule landed? A symmetry of outrage and vitriol. If both sides are pissed, that's probably right. From there, we dig into what John calls the credit reporting mess — why the credit reporting system creates inaccurate data, and how credit repair organizations exploit that through endless dispute loops Plus, John's first principles when it comes to AI: data governance and permissible purpose matter more than models, and better digital engagement usually beats new forms of automation (if someone's on your payment portal, they don't want to talk to you). Subscribe now to catch what's next. This episode is brought to you by C&R Software.  More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow John: https://www.linkedin.com/in/john-mcnamara-75a2982/ Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Listen and subscribe on Apple Podcasts | SpotifyHey all, Jason here.Alex Johnson, creator of the Fintech Takes newsletter, and I are happy to bring you the latest episode of our monthly podcast, Fintech Recap, where we unpack some of the biggest stories in fintech, banking, and crypto.In this episode, Alex and I had the chance to discuss:* The HBO drama “Industry” tackles banking and fintech and it gets dark (SPOILER WARNING)* Coinbase CEO Brian Armstrong rug pulls crypto market structure legislation* Are proposals for a 10% credit card cap and the re-emergence of the Credit Card Competition Act mere bargaining chips?* Affirm applies for an ILC charter* Capital One to acquire expense management and corp card startup Brex* And, as always, what Alex and I just can't let go of Get full access to Fintech Business Weekly at fintechbusinessweekly.substack.com/subscribe

Welcome back to Fintech Recap. I'm Alex Johnson, joined (as always) by my partner in recapping, Jason Mikula. Even if we aren't sailing to BaaS Island, the news keeps flooding in. We kick off with crypto market structure, which nearly cleared Congress before imploding. The Clarity Act would've locked in broad crypto rules, including limits on stablecoin yield. Banks had momentum to close a key Genius Act loophole (until Coinbase pulled support at the last second). The backlash was swift: other crypto firms were blindsided, lawmakers were furious, and Brian Armstrong ended up in Davos, facing off with Jamie Dimon (who, reportedly, told him to stop lying on TV).  Then it's onto banking charters. NewBank got conditional OCC approval. Ford, GM, and PayPal all made ILC moves. Affirm filed in Nevada, citing "flexibility and diversification," but this is about control. With rising scrutiny on partner banks and consent orders in the air, a charter gives Affirm cleaner economics and regulatory insulation. Like Square and LendingClub before it, the goal is clear: own the balance sheet, shift volume gradually, and keep options open. From there, Capital One's surprise acquisition of Brex for $5B. Most commentary focused on the exit. More interesting is what CapOne wants: startup spend volume and a wedge into high-growth business banking. Integration will take time, and as Ramp scales faster on a leaner model, pressure around ROI will be mounting. Plus, in our Can't Let It Go corner, we look at fintech's dumbest lawsuit: Prism v. TomoCredit. A fake cash flow underwriting product. A stolen trademark. Fabricated and backdated blog posts. An agreed settlement … that Tomo then refused to sign or memorialize. Meanwhile, the site still takes credit card details from consumers who can't unsubscribe. And somehow, it's still going! This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It's a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don't forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonTwitter: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I'm Alex Johnson, joined by Marc Rubinstein, author of the fantastic Net Interest newsletter.  In this episode, we bounce through some of Marc's most insightful writing from the past year (linked below) to spotlight the structural forces shaping 2026. We explore why the U.S. has thousands of community banks, the idiosyncrasies of our 30-year mortgage product, the growing industry focus on agentic commerce, and why stablecoin infrastructure is coalescing around large, permissioned systems — and what all of that reveals about regulatory incentives, institutional power, and the future of financial infrastructure. Highlights include: Why the U.S. has thousands more banks than any other developed market How agentic commerce is being driven more by investor decks than consumer behavior Why OpenAI might accidentally save small merchants Why stablecoins are moving onto permissioned, institution-backed rails (and will be increasingly shaped by players like Stripe). This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It's a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Net Interest pieces discussed: Community First: https://www.netinterest.co/p/community-first-ca0 The Policy Triangle: https://www.netinterest.co/p/the-policy-triangle Inside the Affordability Crisis: https://www.netinterest.co/p/inside-the-affordability-crisis Agentic Friday: https://www.netinterest.co/p/agentic-friday Ready Layer One: https://www.netinterest.co/p/ready-layer-one Follow Marc: LinkedIn: https://www.linkedin.com/in/marc-rubinstein/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome to Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software. The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether. In Episode 1, I sit down with Naeem Abraham, Senior Director of Product Strategy at C&R Software. We kick things off with what I call the Collections Abundance Moment, tracing debt collection's operational powerhouse roots (where empathy was sacrificed at the altar of efficiency) to a world where the old resource constraints no longer apply. The episode dives into the mechanics of building safe, value-adding AI systems. Naeem outlines the “triangular dance floor” of competing pressures (risk, cost, and customer experience) and explains why the winners will be those who treat AI not as a system, but as intelligence.  What if every customer had a personal banker in their pocket?  What if cost no longer forced us to be adversarial?  What if the prize wasn't collections at all, but financial well-being? This episode is a blueprint for anyone reimagining collections, credit, or customer care in the age of AI. Subscribe now to catch what's next. This episode is brought to you by C&R Software.  More than just debt collections, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Naeem: https://www.linkedin.com/in/naeem-abraham-b8a0ab10 Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome back to Fintech Takes for a special bonus episode of Fintech Recap with Jason Mikula; Latin American sanctions evasion expert and author of a splendid ~5,500 word investigation on Kontigo that demands its own episode. If you haven't yet read Jason's piece, “Kontigo: Y Combinator's Venezuelan Sanctions Evasion Startup” in Fintech Business News Weekly – the spine of this episode – you should (full link below). This episode is a deep dive into Kontigo, a crypto‑fintech startup operating in Venezuela that marketed USDC off‑ramps and debit cards, raised money from Coinbase (among others!), and leveraged U.S. financial infrastructure (like JPMorgan Chase, Checkbook, Rain, Bridge, Lead Bank, and Stripe) … while operating in a heavily sanctioned environment. The rise and fall of Kontigo raises urgent questions about accountability, compliance, and the risks embedded in stablecoin rails.  We get into: The foreign exchange arbitrage that made the model profitable Why stablecoins are “speed-running BaaS” (but worse) How product market fit in stablecoins can be code for money laundering, sanctions evasion, or financial crime And the surreal online behavior of the CEO (shirtless hype videos included) Plus, in our Can't Let It Go corner: agave spirit startups, Kontigo's logo that obviously nods at the Petro (Venezuela's failed oil backed cryptocurrency), and our favorite quote of 2026 so far! This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It's a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don't forget to check out my YouTube page. Read Jason's “Kontigo: Y Combinator's Venezuelan Sanctions Evasion Startup” here:  https://fintechbusinessweekly.substack.com/p/kontigo-ycombinators-venezuela-sanctions Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Hello, and welcome back to Cash Flow Conversations, a miniseries sponsored by our friends at Nova Credit. If you've followed my work, you'll know that I'm obsessed with cash flow data (and underwriting more specifically) because it has enormous potential to positively reshape consumer lending in the U.S.  Cash Flow Conversations tracks that shift, from theory to practical use across the lending lifecycle. In Episode 5, recorded live at Money20/20, I sit down with Doug Swift (Navy Federal Credit Union) and Chris Hansen (Nova Credit) to talk about how cash flow underwriting has evolved over the past 18–24 months. Cash flow data has gone from lenders' best-kept secret to an infrastructure-supported tool with real traction. The vintages have matured; the use cases have expanded (second look underwriting, line assignment, portfolio management, delinquency support, loan rewrites, extensions, settlements, and credit line changes, to name a few).  And Doug brings it to life with examples from Navy Federal's collections workflows, which you won't want to miss.  Hope you enjoy the conversation as much as I enjoyed facilitating it!  This episode is brought to you by Nova Credit.  Nova Credit is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing consumer credit data. Learn more at novacredit.com. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Chris: https://www.linkedin.com/in/chrishansen10/ Follow Doug: https://www.linkedin.com/in/doug-s-5794036/ Learn more about Nova Credit here.

Alex Johnson of Fintech Takes and I had the chance to discuss the WILD story of Y Combinator- and Coinbase-backed Kontigo:* Some context setting and clarifications on the difference between AML vs. sanctions and the impact of sanctions on the everyday people of the countries they're enforced against* Explaining Kontigo's retail user service and its value proposition* Talking through what also was happening behind the scenes to make Kontigo's service possible* The responsibility of “infrastructure” providers, like Rain, Checkbook, Bridge, and Stripe, as well as underlying bank partners, which include JPMorgan Chase and Lead Bank* The parallels between “stablecoin infrastructure” and banking-as-a-service, including third-party risk management (TPRM)* What lessons industry should learn from the Kontigo situation* And, as always, what Alex and I just can't let go of (about this story)This episode is brought to you by Spade. Leading banks and fintechs use Spade's transaction enrichment API to improve authorization, personalize rewards, and build smarter AI models on clean transaction data. Learn more at spade.com. Get full access to Fintech Business Weekly at fintechbusinessweekly.substack.com/subscribe

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I do what we do best: talk about fintech startups we're absolutely not giving investment advice on. First up is stablecoin banking startup Kontigo, whose founder declared: “Kontigo is not a bank. Banking services are provided by the freaking blockchain.” We unpack the very fast arc that followed: getting deplatformed through its partner stack, the Venezuela and sanctions questions that can come with being “global by default,” and then the hack (Kontigo promised to reimburse affected users). Next up is Givefront, corporate card and spend management software built for nonprofits. We get specific about what “built for nonprofits” means in practice: IRS 990 reporting, grant restrictions, donor policies, and the go-to-market riddle of reaching over 1.5 million organizations that rarely rip and replace systems.  Then there's Beycome, which promises an AI-assisted home buying journey. They charge sellers a flat fee to list their home and close (including a $399 package, marketed as saving sellers an average of $13,185 in fees). We talk about why real estate fees are such a durable profit pool, and why distribution's the hardest part of this business. Finally, we close with Cash App. Okay, not quite a startup at the same level, but there's been a real vibe shift – as evidenced by a slew of new feature releases and capabilities inside Cash App (which we run through!).  Plus,closing manifestations (manifesting some good outcomes for Cash App, and more episodes of Not Fintech Investment Advice for 2026). This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It's a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://www.kontigo.com/en https://www.givefront.com/ https://www.beycome.com/ https://cash.app/

Welcome back to Fintech Takes. I'm Alex Johnson, joined (as always) by my partner in Fintech Recapping, Jason Mikula. In our first episode of the new year, we recap all of 2025 — through the big themes that shaped the industry and set the stage for 2026 (you'll want to catch our predictions at the end). First up, Regulation in the Upside Down. We dig into Trump's second-term reshuffle which replaced independence with centralization. Tailoring became code for deregulation, and regulators started talking less about consumer protection and more about “making community banks great again” (their shorthand for rolling back rules under the guise of helping small banks). Next up, stablecoins. With the GENIUS Act signed into law, 2025 was their breakout year. PayPal, Klarna, SoFi, and even Wyoming launched coins. We dig into whether yield-bearing stablecoins will reshape deposit markets or just become the modern equivalent of the free toaster you used to get for opening an account. Then, it's the latest in the open banking saga. And then, it's looking at gambling as our national culture. (Prediction markets like Kalshi and Polymarket became sports betting apps in all but name, monetizing financial nihilism with bets on divorces, political violence, even war.) Finally, the IPO window reopened. Klarna, Chime, Circle, eToro, Figure, and Wealthfront all went public. (And we both agree that staying private isn't always a sign of strength, but some structure is better than none.) We wrap with 2026 predictions (tune in to find out!), and in Can't Let It Go, we offer up a crypto neobank that launched with a WWE-style promo, plus eerily targeted sports betting ads on YouTube… This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It's a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don't forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. Today's episode kicks off a new long-form interview format I'm calling Diving Deep. And in this episode, that's exactly what we do with Max Levchin, co-founder and former CTO of PayPal and co-founder and the current CEO of Affirm. This is what makes Max one of the most influential people in the history of fintech. We start with Max's early PayPal years, when building encrypted mobile wallets and secure handheld payments for Palm Pilots taught Max a lesson about timing, distribution, and the danger of solving puzzles before the market needs them (being right about the future means very little if you're early in the wrong way). From there, the conversation follows the spine of Affirm's business, underwriting. Max explores how his experience at PayPal pushed him toward lending at the point of sale, which unlocked a different kind of math (and how Affirm built an internal engine that could evolve as machine learning grew smarter, without losing reliability, repeatability, or regulatory discipline). That logic runs straight into product design. No late fees, treated as a constraint, not a revenue stream. Full Truth in Lending disclosures shown at checkout every time, even when advisers warned the extra screen would kill conversion. Credit bureau reporting when most other BNPL players avoided it. The throughline is incentives: design the system so the lender only wins when the customer does, and culture has a fighting chance to scale. We end in the future, with agentic commerce. As machines get better at optimizing decisions, the financial products that survive will be the ones that were honest to begin with (but also what happens when software starts flagging bad financial deals before people do?).  Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Max Levchin: LinkedIn: https://www.linkedin.com/in/maxlevchin/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I'm Alex Johnson, joined by Kiah Haslett, Jason Mikula, and Jason Henrichs. Four people. Two Jasons. It's been a while! Our group text has been arguing about the same thing for years, so we finally took it to the mic: is Die Hard a Christmas movie?  The plan is simple. We spend an hour talking about Die Hard and pull it apart using ten questions I randomly came up with. We start with how each of us came to the movie. VHS scarcity. Delayed first viewings. Pausing the movie mid-stream to Google financial instruments. From there, we get into Bruce Willis, the accidental invention of the everyman action hero, and why this movie doesn't work with Stallone, Schwarzenegger, or a 70-year-old Frank Sinatra crawling through air vents. Then we talk about villains, specifically, Hans Gruber. Along the way, we touch upon the FBI's truly heroic ability to make everything worse, and just how many people in this movie are objectively bad at their jobs. At the center of it all is the plot device that sends us down the deepest rabbit hole: bearer bonds. Kiah walks us through what they were, why they existed, when they disappeared, and why it's not totally impossible that some are still out there. Yes, it's more educational than anyone intended. We wrap with favorite quotes, questions about workplace behavior in the 1980s, and the annual argument about what qualifies as a Christmas movie and who is allowed to die in one. It's unserious. It's overthought. It's our most festive episode yet. Thanks for listening!  This episode was brought to you by Marqeta. Don't sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at https://marqeta.com/ftt Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don't forget to check out my YouTube page. Follow Kiah Haslett: Newsletter: https://fintechtakes.com/banking/newsletter-subscription/ LinkedIn: https://www.linkedin.com/in/khaslett Bank Nerd Corner podcast: https://podcasts.apple.com/us/podcast/bank-nerd-corner/id1845925869 Follow Jason Henrichs: LinkedIn: https://www.linkedin.com/in/jasonhenrichs/ Twitter: https://x.com/jasonhenrichs Breaking Banks podcast: https://podcasts.apple.com/us/podcast/breaking-banks/id641357669 Follow Jason Mikula: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I do what we do best: talk about fintech startups we're absolutely not giving investment advice on. First up is Trudenty, a fraud intelligence network tackling first-party fraud. It uses federated learning to let issuers, PSPs, and merchants identify repeat abusers without sharing raw data. They're starting with Worldline, JPMorgan Chase, and Mastercard, and keeping the pitch simple: they only sell one thing, and that one thing works. The stat that stuck with us? 80% of chargebacks are fraudulent. Next is TidalWave, agentic AI for mortgage point-of-sale. Instead of replacing loan officers, it works like a 24/7 assistant (one that handles follow-ups, corrects docs, and chases data). They've raised $22M, with the largest homebuilder in the U.S. on the cap table. It's mortgage tech that avoids the loan origination system entirely, steering clear of regulated decisions while cleaning up the messy front-end workflow that still kills conversion.  Then there's Kaaj, which is aimed at the part of small business lending that no software platform has ever fully cracked. Think about a business applying for a government-guaranteed loan or financing a new piece of equipment; lenders have to parse tax returns, bank statements, and identity documents that never look the same twice. The loans are too small for a credit team, but too complex for automation. Kaaj trains AI agents to read those documents and create the first draft of a credit memo that a human can review. The product solves a real problem, but the question is: can they win the category? Finally, FinReach Solutions in India tackles the gap between micro and small business credit. Lenders have money. Credit guarantors are willing to share risk. What's missing is the infrastructure between them. Every guarantee program runs on bespoke rules and manual forms. FinReach standardizes that process, automates the guarantees, and makes collateral-free lending possible at scale. Think of the US SBA, but rebuilt as actual software instead of paperwork. Plus, some closing manifestations: AI for mortgage POS should fix the front-end friction that causes borrowers to drop out; SMB lending needs an actual platform between public money and private lenders; and rising chargebacks might say less about fraud and more about good customers who are tired of being treated like suspects. Thanks for listening!  This episode was brought to you by Marqeta. Don't sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at https://marqeta.com/ftt  Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://trudenty.com/ https://www.tidalwave.ai/ https://kaaj.ai/ https://www.finreach.in/

Today, Chris Nichols sits down with Alex Johnson, author of popular newsletter Fintech Takes. They discuss the importance of Stablecoin as it's related to the banking industry and why community banks should pay attention to it.   The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees. SouthState Bank, N.A. - Member FDIC