Podcasts about housecall pro

A lot of business owners believe that hustling non-stop is the only path to success, and they justify neglecting their relationships in the name of providing. But the real lesson here is about service—putting family first, letting go of scarcity, and realizing that abundance isn't just about money, it's about love and connection. When you act from this place, everything else falls in line.   Unlock a deep-dive conversation with Keith Kalfas as he explores the realities of being self-employed, running a small business, and maintaining healthy relationships. This episode is a must-listen for business owners, especially those balancing intense work schedules and marriage, seeking wisdom on navigating stress, work-life harmony, and the path to conscious leadership.   In this Episode You will Discover:  The real challenges of balancing business and personal relationships, especially for self-employed professionals in the service industry. Insights on how emotional cycles and communication patterns can impact long-term relationships. The importance of prioritizing family and connection, and how shifting your focus from work to loved ones can transform both home and business life. The power of shifting your mindset from scarcity to abundance, and how gratitude is the secret to happiness and success. Life lessons on letting go of drama, accepting responsibility for your own experience, and finding peace and fulfillment through self-awareness.   "So it's kind of like if she really knows that you're there for her no matter what and you have her back, then she'll let you go out and be a workaholic...because she trusts you now."  - Keith Kalfas   Topics Covered:  00:00:00 - 00:01:16 — Introduction: Business-Life Balance Keith Kalfas goes live for the first time during the Untrapped Podcast, sharing the challenges of owning a service business while maintaining a marriage or serious relationship. He draws a stark contrast between entrepreneurship and the traditional 9-to-5 and previews the episode's focus on personal experience and relationship stress during the busy summer months. 00:01:17 - 00:02:37 — The Stressful Summer Rush Keith highlights the overwhelming nature of June for landscaping/lawn care businesses, describing how personal matters take a back seat. He cautions that relationship tensions can peak during periods when business consumes all attention and urges mindfulness of time spent with loved ones. 00:02:38 - 00:04:33 — The Personal Toll: Real-Life Stories Through candid personal stories, Keith Kalfas describes heartbreaking episodes of marital conflict stemming from his workaholic habits, culminating in threats of divorce. His wife's demand for attention reveals a universal tension in entrepreneur relationships: the struggle to assure loved ones that they come first. 00:04:34 - 00:06:37 — Emotional Needs & Priorities Keith breaks down the emotional dynamics that fuel domestic disputes, explaining why partners may provoke arguments to validate their importance. He advocates putting God, family, and relationships before business for long-term sustainability and trust. 00:06:38 - 00:08:37 — App Solutions & Relationship Wisdom Quick tips on service business software: Housecall Pro and its benefits for efficiency. Keith weaves in profound relationship advice, referencing books like "The Way of the Superior Man," "Men Are from Mars, Women Are from Venus," and "The Five Love Languages," describing levels of masculinity and conscious partnership. 00:08:38 - 00:12:51 — Stages of Relationships & Authentic Masculinity Discover how ego, roles, and shell personalities can sabotage intimacy. Keith outlines the "dance" of masculine/feminine energy, describing the destructive cycle of resentment and the importance of emotional bank accounts, boundaries, and building trust through integrity. 00:12:52 - 00:17:29 — Conscious Love & Self-Work Keith emphasizes that true connection takes years of conscious effort—a process of healing childhood wounds, servant leadership, and ego death. He guides listeners through the path of becoming a statesman, capable of leading self, family, and business. 00:17:30 - 00:20:38 — Spiritual Growth & Relationship Commitment The spiral of self-love, forgiveness, and enlightenment is discussed. Keith warns about the evolving polarities between partners and attests to the power of long-term commitment for personal and professional growth. He stresses that anything not rooted in "Truth" will eventually dissolve. 00:20:39 - 00:22:02 — The Dark Night of the Soul Listeners learn the role of profound suffering—from physical illness to loss—in forcing consciousness evolution. Keith details the stages of trauma and the transformative effect of moving into gratitude. 00:22:03 - 00:24:07 — The Secret of Gratitude How gratitude transforms suffering and life circumstances, referencing Dr. David Hawkins' "Power vs. Force." He contrasts low vibrational states of shame and blame with the liberating power of acceptance and thankfulness. 00:24:08 - 00:26:56 — Radical Ownership & Change Entrepreneurs are challenged to accept responsibility for their relational realities and family dramas. Keith uses pop culture and biblical references to argue for unconditional commitment and the wisdom of letting go of material attachments. 00:26:57 - 00:30:38 — Real-Life Implementation: Habits & Mindset Keith shares his journey of implementing a weekly date night despite enormous resistance and stress. He highlights how small shifts in prioritizing relationships over perpetual work lead to breakthroughs in happiness and abundance. 00:32:36 - 00:36:27 — Mindset Shift: Creating Your Reality A powerful segment on the physics of perception and energy; Keith summarizes how your mindset and beliefs actively shape marriage, business, and life outcomes. He urges listeners to shift from drama and suffering to active gratitude and peace. 00:36:28 - 00:40:02 — Handling Problems & Breaking Drama Cycles Keith challenges listeners to step up and handle problems with maturity. He narrates a recent business mishap that caused anxiety and how connection, presence, and solutions are the antidotes to suffering.   Key Takeaways Balancing Business and Home Life - Being self-employed, especially in a seasonal business like landscaping or window cleaning, blurs the lines between work and personal life, often leading to stress in relationships. Unlike a traditional 9-to-5, business owners frequently bring work home, resulting in continuous pressure and less quality time with loved ones. Impact on Relationships - Intense work periods can strain marriages or partnerships due to lack of attention, leading to feelings of neglect and frequent arguments. Communication and reassurance are critical; your partner wants to feel prioritized and secure, knowing that they come first even as you pursue business goals. Self-Work & Leadership Lasting change starts with inner work: healing past wounds, forgiving yourself and others, and evolving toward conscious leadership.  Leading yourself well is foundational before you can successfully lead a family, business, or community.   Connect with Keith Kalfas: Instagram: https://www.instagram.com/keithkalfas/ Facebook: https://www.facebook.com/thelandscapingemployeetrap Website: https://www.keithkalfas.com/resources Youtube: https://www.youtube.com/@keith-kalfas   Resource Links Jobber CRM Free Trial:  getjobber.com/kalfas. Footbridge Media for Contractors: footbridgemedia.com/Keith Untrapped Alliance Application: keithkalfas.com/alliance   Written and Edited by: Ma. Teresa Catangay-Bardinas   

Today I'm taking you inside our blue collar world — what life really looks like for families in the trades.From stereotypes and pop culture impressions to kids, schedules, running a business, and carrying the invisible load most people never see, we're opening the curtain on what this life actually feels like day to day.I also share a short clip from Mike Rowe's talk at the Housecall Pro Winter Summit — where he sat down with Roland Ligtenberg, one of Housecall Pro's co-founders. They said out loud what so many of us in the trades already know in our bones.One day Brandon and I hope to meet Mike — maybe even bring him to Escalon to speak to high school students about skilled trades, dirty jobs, and the career paths nobody tells kids are available.If you're a trades family, a blue collar wife, or someone curious about this world, this one's for you.Share, subscribe, and stick around — we've got more in the works.

In this episode of the HVAC Uncensored Podcast, Gil delves into the significant impact this industry has on individuals. While some sacrifices may involve time or physical health, others can affect relationships, children, and more. This industry demands a lot, and in this episode of the HVAC Uncensored Podcast, Gil delves into the profound impact it has on individuals' lives. While some sacrifices may involve personal time or risk to physical health, others can affect relationships, impact children, and extend into many aspects of personal life. This industry demands significant dedication, resilience, and hard work, and it isn't suitable for everyone. Despite these challenges, it is undeniably rewarding, a sentiment I cherish deeply as a parent. However, it's crucial to be fully aware of the potential pitfalls and difficulties that can arise. We'll discuss this topic openly and honestly, with the goal of providing valuable insights without instilling fear or hesitation. Instead, our aim is to equip you with the knowledge necessary to avoid common mistakes, better prepare you, and ultimately emerge far more successful and fulfilled than many of us have been along the way.isn't suitable for everyone. It's undeniably rewarding, which I cherish as a parent, but it's crucial to be aware of the potential pitfalls. We'll discuss this topic openly and honestly, without fear of scaring anyone, but rather to equip you with the knowledge to avoid common mistakes and emerge far better than many of us.   =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date=======       The easiest way to find all links is to go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored     *****Please Show Some Love To The Amazing Show Sponsors/Partners*******       YELLOW JACKET    https://www.yellowjacket.com    COMPANYCAM   https://www.companycam.com/hvacuncensored    GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS    HVAC TACTICAL    https://www.hvactactical.com   USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER   HOUSECALL PRO   https://www.housecallpro.com/hvac-uncensored/   VETO PRO PAC   https://www.vetopropac.com/    HOMEPROS   https://www.readhomepros.com   CAMEL CITY MILL    https://www.camelcitymill.com/UNCENSORED10   USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER   LOKAL   https://www.lokalhq.com                               FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/

Roland Ligtenberg is the Co-founder and SVP of Growth & Innovation at Housecall Pro, a leading vertical SaaS platform that empowers home service professionals to manage and grow their businesses more efficiently. Under Roland's leadership, Housecall Pro has scaled to serve over 100,000 home service professionals, powering tens of billions of dollars in gross merchandise volume, and pioneering the use of AI team members to streamline operations for its customers. In this episode… What if the people keeping our homes running could grow their businesses without burning out on paperwork and missed calls? And what if AI wasn't about replacing jobs, but about giving small, hands-on entrepreneurs a real edge in a world that keeps demanding more from them? According to Roland Ligtenberg, a longtime builder of technology for real-world problems, the answer lies in using AI as a set of practical teammates rather than shiny experiments. He believes blue collar business owners shouldn't have to choose between doing the work they love and managing the back office chaos that comes with growth. When AI can answer phones, track finances, and surface insights the same way a seasoned assistant would, it frees owners to focus on jobs, customers, and building wealth that lasts. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Roland Ligtenberg, Co-founder and SVP of Growth & Innovation at Housecall Pro, about harnessing AI to empower blue collar entrepreneurs. They discuss how AI "team members" help home service businesses handle more demand, why mobile-first software was critical for trades, and how technology can remove hiring bottlenecks. Roland also gives advice on building a mission-driven company that stays meaningful as it scales.

In this episode, John Wilson and guest Rich Jordan dig into one of the scariest (and most valuable) moves you can make in home service: rebranding multiple companies into a single brand.Rich runs three acquired companies across New Hampshire and New Jersey…and he's in the middle of rolling them all into one new identity: High Ground Service Pros. They walk through why he's willingly tearing down a strong local brand (Sanford), what's driving the decision, and how he's trying to avoid losing customers, culture, or SEO in the process.From “house of brands” vs “branded house” to truck wraps, domains, Google Business Profiles, and core values (“seize the high ground”), this is a tactical conversation for anyone growing through acquisition or multi-market expansion.What You'll LearnWhen to keep multiple brands vs. going all-in on one — and how that choice impacts growth, culture, and marketing.How to execute a rebrand without losing customers — scripts, GBPs, websites, and call center tactics that actually work.Where the real ROI comes from — SEO, media, and operational focus once every truck and trade is under a single name.

In this episode of the HVAC Uncensored Podcast, Gil dives deep into the critical topic of transforming company culture. I firmly believe that a strong, positive company culture is fundamental to sustainable growth, operational efficiency, and long-term success. Throughout the episode, I'll explore several key aspects that I believe profoundly shape and maintain an effective company culture. Additionally, I want to examine why company culture has become such a prominent and urgent topic today, especially considering that two decades ago, it was rarely discussed within our trade. What factors have contributed to this shift? Why were technicians and companies willing to accept and tolerate many issues back then that today's workforce finds unacceptable? These questions are essential to understanding the evolution of workplace standards. Let's dive into this fascinating subject. I'm really looking forward to hearing the live audience's insights and thoughts on this vital matter.         =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date=======       The easiest way to find all links is to go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored     *****Please Show Some Love To The Amazing Show Sponsors/Partners*******       YELLOW JACKET    https://www.yellowjacket.com    COMPANYCAM   https://www.companycam.com/hvacuncensored   GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS    HVAC TACTICAL    https://www.hvactactical.com   USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER   HOUSECALL PRO   https://www.housecallpro.com/hvac-uncensored/   VETO PRO PAC   https://www.vetopropac.com/   HOMEPROS   https://www.readhomepros.com   CAMEL CITY MILL    https://www.camelcitymill.com/UNCENSORED10   USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER   LOKAL   https://www.lokalhq.com   JACKSON SYSTEMS   https://www.jacksonsystems.com                                 FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/

John sits down with Christian Rattin, CEO of Five Star Home Services, to unpack how he helped transform a single-family HVAC shop into a $40M+ multi-market powerhouse across Columbus, Dayton, and Cincinnati.From growing through chaos to professionalizing with purpose, Christian shares Five Star's evolution — blending faith, strategy, and servant leadership to build a home service company that gives back millions. They go deep on: the “profit on purpose” philosophy, scaling across markets without losing culture, leadership development for second-chance employees, and using systems like Scaling Up to sustain growth.If you're serious about building a multi-location business, leading through values, or turning revenue into real impact, this episode is a masterclass in intentional scaling.

In this episode of Franchise Marketing Radio, Lee interviews Roland Ligtenberg, Senior VP of Innovation and Co-founder of Housecall Pro. Roland discusses how Housecall Pro's mobile-first software empowers home service professionals--like HVAC, plumbing, and electrical trades--with integrated tools for scheduling, invoicing, payments, and customer management. He highlights the platform's in-house AI features for tasks like […]

Welcome back to our new miniseries Vertical SaaS: Fintech Disruption by a Thousand Cuts, sponsored by our friends at Pipe. In episode 3,  we dig even deeper into the fintech strategy behind embedded finance within vertical SaaS (platforms that are the IDEAL distribution channel for B2B financial products).  But how does the process of embedding financial products within vertical SaaS platforms actually work?  How should these platforms define their fintech strategy, sequence their roadmap, and be prepared for…what risks and challenges? Hosts Alex Johnson and Luke Voiles (CEO of Pipe) sit down with Ethan Senturia, President of Housecall Pro (and former Chief Fintech Officer) — the perfect person to answer these questions. Housecall Pro began with the essentials (pricing, scheduling, dispatch, invoicing) and grew into a full operating system for professionals across trades like HVAC, plumbing, electrical, cleaning, and more.  Along the way, Ethan discovered that segmentation isn't just about industry or company size; it's about persona. As he learned on day one: “There is no such thing as a pro.”  A roofer, a cleaner, and a 20-person plumbing shop each need different workflows, pricing logic, and financial tools. The fintech roadmap at Housecall Pro was built around one mantra: all money in, all money out. Threaded throughout: the gritty reality of 140° attics, wasp nests in walls, and pros spending 80% of their day “under the sink” but 80% of their worry on spreadsheets.  This episode is a front-row seat to what fintech strategy really looks like when it's built for the people doing the work. Don't miss out — and subscribe to catch future episodes. Thanks for listening!  This episode was brought to you by Pipe. Pipe helps vertical SaaS platforms unlock fast, flexible capital, right inside their product. Learn more at pipe.com/fintechtakes. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Luke: https://www.linkedin.com/in/luke-voiles/ Follow Ethan: https://www.linkedin.com/in/ethansenturia/ Learn more about Pipe here.

“Use AI to augment people, not replace them.” “Windshield time is 30% of a tech's day—let's turn it into sales prep.” “Proposals should translate specs into homeowner value—comfort, savings, and choices.” In this episode, recorded live from the NCI Summit 2025 in Round Rock, TX, Bill and Eric sit down with Winston Chi, co-founder of NOSO Labs, to explore how AI can augment (not replace) HVAC technicians. Winston shares his path from a Google-backed, AI-driven startup in food wholesale to building tools for the trades, inspired by ride-alongs and family ties to hands-on work. His core thesis: most techs aren't well trained in sales or structured communication, yet that's precisely what turns field data into homeowner decisions. The goal is to streamline processes and eliminate friction, allowing techs to communicate clearly, follow up reliably, and close deals ethically. NOSO's mobile-first app tackles three pain points:  (1) windshield time becomes prep time via short audio job briefs (history, likely issues, “don't forget the maintenance plan” cues);  (2) on-site conversations (or quick self-notes) are recorded and auto-structured into clear summaries and proposals—with visuals instead of math walls—plus rebate and tax credit logic that stays current as programs change; and  (3) follow-ups are auto-scheduled and teed up as texts or calls so opportunities don't leak.  A service manager dashboard displays follow-up activity, and there are native integrations (e.g., ServiceTitan and Housecall Pro).  Winston also previews their massive manuals brain—~15 million HVAC/water-heater manuals searchable by photo/nameplate—so techs can look up specs fast. Early users span from San Diego to New Jersey; NOSO offers a short trial, then annual contracts. LINKS: Winston Chi: https://www.linkedin.com/in/lwchi NoSo Labs:https://noso.so/   This episode was recorded in September 2025.  

In this episode of Owned and Operated, John Wilson is joined by Jack Carr (Jackquisitions) to break down the 4 steps to train your sales team and raise revenue fast.From building a repeatable process to setting metrics, John and Jack share how to treat sales like an order of operations—diagnosing problems step by step so your team can fix weaknesses and improve call over call. They discuss why consistency beats ad-hoc training, how to gamify scoreboards so techs know exactly where they stand, and why “inspect what you expect” is the ultimate accountability layer.John shares how his $30M HVAC, plumbing & electric company used sales training to drive 50% year-over-year growth, while Jack explains how bringing on a salesperson as his third hire fueled 100% growth three years in a row.Together, they unpack:Step 1 – Have a process: Scripts, SOPs, and the scientific method of diagnosing sales gapsStep 2 – Be consistent: Regular training, skills practice, peer feedback, and role playStep 3 – Install metrics: Scoreboards, targets, gamification, and making numbers visible dailyStep 4 – Inspect what you expect: Ride-alongs, monitoring calls, coaching, and accountability loops

From texting workflows and estimate calculators to Google's four-result “Monopoly board,” Phil shows how better ops beat “more leads.” We dig into retargeting your ignored database, the five metrics that matter, and how AI/LLM authority content will shape the next decade. Whether you run HVAC, plumbing, gutters—or manage 1,800 units—these tactics turn chaos into pipeline. Watch to level up your home service marketing today.Connect with Phil RisherWebsite: https://phlashconsulting.com/ Chapters:00:00 – Introduction 07:19 – Two big fixes: ROAS visibility + lead management 09:11 – Text-first workflows that boost response & bookings 13:37 – Chat-to-text widgets & estimate calculators that convert 22:10 – Google “Monopoly board”: LSA, Search Ads, Map Pack, SEO 24:26 – Content flywheel from real customer calls (They Ask, You Answer) 27:21 – AI search & becoming the local authority with content 38:28 – Scaling ladder & PE honey holes (retargeting) 44:45 – Gino Wraps it Up We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)

In this episode of the HVAC Uncensored Podcast, Gil talks about some of the challenges during the busy season. In this episode of the HVAC Uncensored Podcast, Gil dives into the numerous challenges that professionals face during the busy seasonal periods. As the workload increases, technicians often find themselves rushing through tasks, which can lead to overlooking small yet crucial details. These overlooked details may seem insignificant at first, but can escalate into major problems that impact the entire operation. Gil shares real-life examples of calls that technicians initially perceive as simple, only to discover later that they have caused the most severe issues for the company. The episode aims to shed light on these common pitfalls. It offers practical insights and advice to help other HVAC professionals recognize and avoid similar headaches, ultimately striving to improve service quality and operational efficiency during peak times. People rush and miss minor details, which can lead to big problems. Some calls that techs think are simple end up causing the worst issues for the company. We're sharing firsthand examples in hopes of helping others avoid the same headaches.       =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date=======       The easiest way to find all links is to go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored     *****Please Show Some Love To The Amazing Show Sponsors/Partners*******       YELLOW JACKET    https://www.yellowjacket.com    COMPANYCAM   https://www.companycam.com/hvacuncensored    GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS    HVAC TACTICAL    https://www.hvactactical.com   USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER   HOUSECALL PRO   https://www.housecallpro.com/hvac-uncensored/   VETO PRO PAC   https://www.vetopropac.com/    HOMEPROS   https://www.readhomepros.com   CAMEL CITY MILL    https://www.camelcitymill.com/UNCENSORED10   USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER   LOKAL   https://www.lokalhq.com                                 FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/

Where to find Corey Edmonds:My Service Robot: https://myservicerobot.comYouTube Channel: https://www.youtube.com/@coreyedmondsJoin Jonathon Henderson from Pressure Washing Marketing Pros as he sits down with Corey Edmonds—former owner of a $2.3 million exterior cleaning company and founder of My Service Robot—to talk automation, delegation, and the systems that separate chaos from scale.In this high-impact episode, Corey shares how he went from losing money in a $700K business at 21 to building and selling a multi-million dollar pressure washing company in Washington State. Now running one of the most respected automation firms for home service businesses, Corey gives you the blueprint to systemize everything—from lead follow-up and crew reminders to automated safety training and performance-based pay.If you're still on the truck or stuck chasing leads manually, this is your wake-up call. Corey breaks down what most pressure washers get wrong with CRMs like Jobber, Housecall Pro, and Markate—and how to fix it fast using the tools inside Go High Level and My Service Robot.Key topics covered in this episode include:✅ How Corey scaled from $0 to $2.3M with systems and automations✅ The most important automation every pressure washer needs✅ How to automate your hiring funnel from application to onboarding✅ Why automating training protects you (and saves thousands)✅ How to implement performance pay and drive technician accountability✅ The difference between an FSM and a true CRM✅ Why “I need more leads” is the wrong mindset✅ How to capture and convert every lead (without chasing them)✅ Tips for setting up follow-ups, review requests, and reactivation campaigns✅ What big companies do differently—and how you can replicate itCorey also shares how he built an entire training platform inside Go High Level, reduced admin hours across the board, and why automation is the most valuable employee you'll ever hire.

In this episode of the HVAC Uncensored Podcast, Gil discusses pricing jobs for the quality of work you provide. Not saying you should gouge customers by any means, but you have to be able to charge a fair price for the quality of work you provide. In this episode of the HVAC Uncensored Podcast, Gil discusses pricing jobs based on the quality of work you provide. Not saying you should gouge customers by any means, but you have to be able to price for the quality of work you deliver. I find people and/or companies charging way too little for the work they provide. On the other hand, I see people and/or companies charging astronomical prices for terrible work. Let's talk about the right way. This way, we can do high-end work our customers will love and keep coming back for, versus the alternative. People and companies often charge way too cheap a price for the work they provide. On the other hand, I see people and companies charging astronomical prices for work that is horrific. Let's talk about the right way. This way, we can deliver high-end work that our customers will love and keep coming back to, as opposed to the alternative.           =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date=======       The easiest way to find all links is to go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored     *****Please Show Some Love To The Amazing Show Sponsors/Partners*******       YELLOW JACKET    https://www.yellowjacket.com    COMPANYCAM   https://www.companycam.com/hvacuncensored    GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS    HVAC TACTICAL    https://www.hvactactical.com   USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER   HOUSECALL PRO   https://www.housecallpro.com/hvac-uncensored/   VETO PRO PAC   https://www.vetopropac.com/    HOMEPROS   https://www.readhomepros.com   CAMEL CITY MILL    https://www.camelcitymill.com/UNCENSORED10   USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER   LOKAL   https://www.lokalhq.com                               FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/

In this episode, host Matt sits down with Roland, co-founder of Housecall Pro – a leading software solution for job management in the trades industry. Recorded after their chance connection at a trades event in Fiji, this conversation is a deep dive into how AI is transforming the home service sector. Roland shares the journey of how Housecall Pro began, what truly sets their platform apart, and how AI-powered features are empowering “standing jobs” (like plumbers, HVAC, and electricians) to cut down on admin work and focus more on growth.Matt and Roland unpack the practical ways that AI is making life easier for tradespeople, from automated customer service to intelligent business analytics and coaching. They discuss best practices for adopting new technologies in your business, the importance of staying curious, and how leveraging data can help tradies grow faster and smarter. Tune in to hear real-world insights, learn what's next for AI in trades, and get tips on maximizing your own business potential in this rapidly evolving landscape!

In this episode of the HVAC Uncensored Podcast, Gil discusses some common breakdowns in HVAC  In this episode of the HVAC Uncensored Podcast, host Gil dives deep into the common breakdowns that HVAC technicians are encountering during the hot summer months. As temperatures rise, air conditioning units are pushed to their limits, resulting in a range of issues that technicians must address. Let's take a closer look at what specifically causes these problems, how we can effectively fix them, and the underlying reasons for their occurrence in the first place. It's essential to have a thorough understanding of these challenges because it can help both technicians and homeowners alike. I'm genuinely interested in hearing your thoughts on these issues as well. Can you join us live during the podcast? It would be fantastic to have you share your insights and experiences related to HVAC troubleshooting and repair. Engaging with a live audience can provide a wealth of knowledge and diverse perspectives, and I'm eager to hear what everyone has to say about these crucial topics. Your participation could significantly enhance the discussion, and I look forward to a vibrant exchange of ideas, solutions, and stories that could benefit all of us in the HVAC community. Technicians are encountering during the summer. Let's explore what causes these issues, how to fix them, and why they occur in the first place. I'm not sure; let's talk about it. Can you join us live and share your thoughts on the subject? I'm eager to hear what the live audience thinks.     =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date=======       The easiest way to find all links is to go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored     *****Please Show Some Love To The Amazing Show Sponsors/Partners*******       YELLOW JACKET    https://www.yellowjacket.com    COMPANYCAM   https://www.companycam.com/hvacuncensored   GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS    HVAC TACTICAL    https://www.hvactactical.com   USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER   HOUSECALL PRO   https://www.housecallpro.com/hvac-uncensored/   VETO PRO PAC   https://www.vetopropac.com/    HOMEPROS   https://www.readhomepros.com   CAMEL CITY MILL    https://www.camelcitymill.com/UNCENSORED10   USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER   LOKAL   https://www.lokalhq.com                               FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/

What do you do when your CRM crashes and your client is still ready to buy? This is the painful truth most electricians aren't ready for but need to hear.In this episode of the Million Dollar Electrician Podcast, we break down a real-world sales failure caused by a CRM crash and the bigger failure it revealed.A premium buyer. A confirmed appointment. A perfect offer. Still, the deal died. Why?  Because the tech failed and the technician didn't have a system that could survive without it.If you're an electrician or home service pro relying on software like ServiceTitan, Housecall Pro, or Jobber, this episode will shake up how you view your sales process.We reveal:What really happened when Service Titan failed mid-saleHow to close $8K+ jobs without an iPad, price book, or CRMWhy presenting six hand-built options makes the difference when tech failsHow to build emotional value in minutes, not hoursThe key differences between techs who close and techs who stallReal training. No fluff. And a serious call to be better than your tools. ⚡ BONUS:$8K SAME-DAY CLOSE: How a tech built new options on the fly in his car and closed it.TEAM EXPANSION: How a simple “We don't do that” became a new service offering.PREMIUM BUYER TURNED AWAY: Why making the customer do the extra work kills trust. 00:00 – Intro: The sale that should have closed 02:30 – What went wrong: A buyer with cash meets a failed system 06:00 – Value equation breakdown: Time delay and customer effort 08:45 – Real wins from real clients using our Loop Method 12:30 – Six-options vs. CRM dependence 18:00 – How to recover after you've already failed 22:00 – Final coaching: What to do differently next time--------------------------------------------------------------------------------------------------------------Join our community and get access to strategies that'll help bring your electrical business to the top!Connect with fellow electricians and tap into a network of support and expertise! https://www.facebook.com/share/g/wvcMRNiyvyWoiSx3/ Subscribe to our newsletter to receive FREE weekly value pieces packed with strategies, and guides to improve your sales, service, and pricing

Struggling to profitable—sounds like a dream, right? But for one badass business owner, it became reality.

Are you constantly saying, “I'm just not a numbers person”?

In this episode of Titans of the Trades, Ryan Englin sits down with Roland Ligtenberg, Co-Founder of Housecall Pro, to discuss AI's transformative role in the home services industry. They explore how automation and AI team members are helping contractors streamline operations, improve customer communication, and overcome labor shortages. Roland also shares actionable strategies for hiring and retaining skilled tradespeople, including how to build long-term relationships with local trade schools. If you're a home service business owner looking to scale, increase efficiency, and future-proof your company, this episode is a must-listen!Key Topics Covered: ✅ How AI is revolutionizing customer service in home services ✅ The impact of AI team members on efficiency and profitability ✅ The labor shortage crisis – and how to attract top trades talent ✅ Why trade schools are an untapped hiring goldmine ✅ How Housecall Pro is helping contractors grow with automation

Are you running your business like a pro… or like a hot mess express?

Let's face it, you set out to build a business, but the question is, did you create that business or just a job? Time to discuss what track you are on and what are some things you can do to ensure you build a business and not just a job.  ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

In this episode of the HVAC Uncensored Podcast, Gil goes solo. The topic for the show is bringing up and discussing issues or adversity facing HVAC Techs Today. What are some pain points for you? What are some awesome things? I want to hear from Tech's in the field and get you honest feedback. Come hang out and give your feedback in the live chat. I will also have the phone lines open tonight for people to call in. Also unveiling the new unattended Text Line. Details will be given on the show.        =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date=======       The easiest way to find all links go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored     *****Please Show Some Love To The Amazing Show Sponsors/Partners*******       YELLOW JACKET    https://www.yellowjacket.com    COMPANYCAM   https://www.companycam.com/hvacuncensored   GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS    HVAC TACTICAL    https://www.hvactactical.com   USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER   HOUSECALL PRO   https://www.housecallpro.com/hvac-uncensored/   VETO PRO PAC   https://www.vetopropac.com/    HOMEPROS   https://www.readhomepros.com   CAMEL CITY MILL    https://www.camelcitymill.com/UNCENSORED10   USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER   LOKAL   https://www.lokalhq.com                               FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/

Confused on what cash basis and accrual basis means in your bookkeeping system? Most small business owners do not know the difference so let's take a closer look at why your report might be showing different numbers. ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

I wish I had a nickel for every dollar a small business owner wastes on stuff they don't need. If you want a profitable business you need to stop spending money on stuff that really isn't needed.    ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

If you aren't getting paid, you might as well be working for free. When was the last time you followed up on past due invoices? Do you even know how much money your business is owed?    ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

Wondering where all the money in your business is going and why you have no profit? Be profitable is much easier if you understand some key things about what creates your profit and then what "jobs" your profit has.    ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

You know what you need to do, but just can't seem to get the motivation to do it. The problem is probably due to not knowing your WHY. Or your WHY just isn't big enough. Happens to me, all of the time.    This book is great to learn more on finding your WHY: Start with WHY by Simon Sinek: ​https://amzn.to/4kR7P8V ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

Roland Ligtenberg is a co-founder of Housecall Pro, the best field service management platform serving over 45,000 home service companies. Housecall Pro's comprehensive suite of features, solutions, reports and state-of-the-art AI capabilities empower home service professionals to save time, sell bigger jobs and provide best-in-class service so they can discover new opportunities to grow and […]

Raising your prices can backfire when done for the wrong reasons. It isn't your customer's job to pay for your bad business habits. Make sure you aren't raising your prices for these reasons.  ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

Most small business owners make more profit than they realize. They just keep making this same mistake over and over and it makes them FEEL like they are less profitable than they really are. Are you doing this too?  ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

In this episode of the HVAC Uncensored Podcast, Gil talks with Ben Thomson. Ben is from Prince George, Canada, and owns and operates HVAC Strong Mechanical. I have had the privilege to meet Ben in person several times. We have sat next to each other at the HVAC Tactical Awards 2 years in a row. No kilt this year WTF lol. He is such a cool guy, and I am so excited to finally have him on the show. Can't wait for him to share his HVAC journey and his impact as an HVAC influencer.  I know it will be a blast talking with Ben. You can also watch the Video Podcast on the HVAC Uncensored Youtube Channel https://youtube.com/live/QOpzY0aQzi8     =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date=======        The easiest way to find all links go to https://www.hvacuncensored.com or go to https://www.poplme.co/hvacuncensored     *****Please Show Some Love To The Amazing Show Sponsors/Partners*******       YELLOW JACKET    https://www.yellowjacket.com    COMPANYCAM   https://www.companycam.com/hvacuncensored   GET A FREE 14-DAY TRIAL THEN 50% OFF YOUR FIRST 2 MONTHS    HVAC TACTICAL    https://www.hvactactical.com   USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER   HOUSECALL PRO   https://www.housecallpro.com/hvac-uncensored/   VETO PRO PAC   https://www.vetopropac.com/    HOMEPROS   https://www.readhomepros.com   CAMEL CITY MILL    https://www.camelcitymill.com/UNCENSORED10   USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER   LOKAL   https://www.lokalhq.com                     FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/

Confused by what percentages mean on a Profit & Loss Statement? What if I told you it was as easy as Pie? Today we take a look at how to make sense of percentages on a profit and loss and why it is important for you to use them when looking at your profit and loss income statement.  VIDEO to Follow Along: https://youtu.be/HqMy_nzw0HA ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

BlueCollar.CEO –Roland Ligtenberg is the Co-founder and SVP of Growth and Innovation at Housecall Pro, a mobile operating system for home service businesses. He specializes in identifying scalable growth channels and creating product growth loops. As a serial entrepreneur, Roland was a Founding Member of Qualcomm Labs and built businesses in various industries, including scuba-diving, consulting, poker, and residential painting. In this episode, Ryan and Roland discuss key considerations for selecting software for your home service business.Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

Ever wonder how much money you made off that money you spent in your business? ROI (return on investment) is a great metric to use to see if you are spending money smartly in your business. We will take a look at how to quickly determine if you are making money on the money you spend in your small business   ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

In this episode of Path to Freedom, host [Your Name] sits down with Roland Ligtenberg, co-founder of Housecall Pro, to discuss how their cutting-edge software is transforming the home service industry. From streamlining operations to leveraging AI for customer service and marketing, Roland shares the incredible ways Housecall Pro helps business owners grow by 30% year over year.If you're a home service entrepreneur, franchise owner, or looking to scale your business, this episode is packed with game-changing insights you won't want to miss!   What You'll Learn in This Episode:   - How Housecall Pro simplifies scheduling, invoicing, and dispatching - Why AI-powered automation is the future of home service businesses - The #1 mistake service business owners make (and how to avoid it) - How franchise owners are using Housecall Pro to streamline operations - The real impact of AI on customer service, marketing, and bookkeeping - Why upgrading to the right tech can unlock massive growth   Timestamps:   - 00:00 - Introduction & guest welcome - 02:05 - How Housecall Pro started and the problem it solves - 07:33 - Why home service businesses struggle with technology - 10:19 - The power of customer feedback in product development - 12:42 - How franchises use Housecall Pro for efficiency - 22:39 - How AI is revolutionizing home service businesses - 28:42 - The future of automation in field service businesses - 35:14 - Who is Housecall Pro best suited for? - 37:44 - Overcoming the fear of switching to new software - 39:52 - Final thoughts & where to connect with Roland   Resources & Links:   Connect with Roland Ligtenberg & Housecall Pro: - Website: https://www.housecallpro.com - Follow Roland on LinkedIn: https://www.linkedin.com/in/rolandal/   Like this episode? Share it with a friend and leave a 5-star review!   7 Steps to Owning a Franchise: https://path2frdm-1.hubspotpagebuilder.com/path-to-freedom-about-franchising   If you would like to learn more about this particular franchise opportunity or discuss franchise ownership in general - feel free to use the link to my calendar below to schedule a free, no-obligation introductory meeting.   https://calendly.com/wes-barefoot/introcallwithwes   Connect with Wes:   Instagram: https://www.instagram.com/path2frdm/ Facebook: https://www.facebook.com/path2frdm Linkedin: https://www.linkedin.com/in/wesleybarefoot/   #HouseCallPro #Franchise #HomeService

In this episode of Torsion Talk, Ryan shares the latest updates on his journey to find the best field service management software for home service businesses. After demoing Service Fusion, FieldPulse, and scheduling a highly anticipated call with Acumatica, Ryan reflects on how his perspective is evolving as he digs deeper into these platforms.He breaks down the fundamental difference between dispatch-first platforms like Jobber, Housecall Pro, ServiceTitan, and financially-rooted ERP systems like Acumatica and NetSuite. Plus, he talks about why some platforms' lack of a free trial raises red flags and the importance of open API integration for long-term success.What You'll Learn in This Episode:✅ Dispatch vs. Financial Foundation – Why the software's starting point matters for growth. ✅ Early Demo Insights – Service Fusion, FieldPulse, and why Acumatica stands out. ✅ Key Software Evaluation Criteria – Scheduling, CRM, Inventory, Reporting, API access & more. ✅ Hidden Frustrations – Syncing issues, limited trial access, and user interface pitfalls. ✅ Ryan's Realization – Why your software needs evolve as your business grows.Key Talking Points:

Have you ever wondered how long it's gonna take for you to get your money back when you spend money in your business? We called this your break-even point and in this video, we're gonna talk about how to quickly calculate your break-even point. VIDEO: https://youtu.be/ZSIgj-P7ec8 ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

In this episode of Torsion Talk, Ryan kicks off a new series dedicated to finding the best field service management software for garage door businesses and home service companies. If you've ever felt frustrated with your CRM, overwhelmed by rising software costs, or stuck with tools that don't fully meet your needs—this series is for you.Ryan shares his first-hand experiences with platforms like ServiceTitan, Jobber, ServiceFusion, Housecall Pro, and others. He breaks down the must-haves for the ideal FSM software, the common pain points business owners face, and why so many companies feel stuck with overpriced, underperforming systems.What You'll Learn in This Episode:✅ Why most FSM software companies miss the mark—and what they should be focusing on.✅ The biggest challenges in choosing the right software for your business.✅ Why ServiceTitan left Ryan frustrated—and what he's looking for in a replacement.✅ The key features every garage door business needs from an FSM platform.✅ How AI and automation will reshape the future of field service management.Key Discussion Points:

I wish I had a dollar for every small business owner who didn't save a dime for their taxes that are due. I'd be rolling in the money! I know why it happens, but let's talk about what to do about it. You MUST be saving for your taxes each year if you want your business to survive!   ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

It is easy to lump all your costs together. But they have different impacts on your profits and knowing the difference can help you make more money.    ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

We all know great customer service is important to our business, but do we actually know the financial impact it might be having on our bottom line profits?  Sometimes, we just need to be reminded to check the boat for leaks in our customer service ship!    ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

Confused on what to do with your Year Ending Profit & Loss Income Statement? Let's walk through 5 key areas you want to focus on to make sure you can grow your sales and your profits in your small business. I promise, we will make it nice and easy.  :-) ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS

In this episode of the HVAC Uncensored Podcast, Gil talks with Weston Zimmerman, CEO of SynkedUp. SynkedUp is a business management software.  They first started developing this in 2016. Over the last four years, we have become more efficient and profitable in our business by using SynkedUP. Behind that login screen is a growing team of developers from all over the world, support staff, and a group of users who are thrilled with the impact that SynkedUP has had on their companies—software in people just like you. We all want the same thing. A way to make a living that doesn't rob us of our "life. " Enable our employees to grow and have great tools to do their jobs. We want to hit our financial goals. And when we don't, we need to know why.  Do not lose sleep over the craziness at work. We want a system and a process that is easy to follow. Our team is working in harmony. That. Right up there. That's what SynkedUP is and does. It's what we live and breathe. We are a tool that allows you to control your business and processes and get your team Synked up. Check Them Out @ https://synkedup.com        =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date=======        The easiest way to find all links go to https://www.hvacuncensored.com or go to https://www.poplme.co/hvacuncensored     *****Please Show Some Love To The Amazing Show Sponsors/Partners*******       YELLOW JACKET    https://www.yellowjacket.com    COMPANYCAM   https://www.companycam.com/hvacuncensored   GET A FREE 14-DAY TRIAL THEN 50% OFF YOUR FIRST 2 MONTHS    HVAC TACTICAL    https://www.hvactactical.com   USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER   HOUSECALL PRO   https://www.housecallpro.com/hvac-uncensored/   VETO PRO PAC   https://www.vetopropac.com/    HOMEPROS   https://www.readhomepros.com   CAMEL CITY MILL    https://www.camelcitymill.com/UNCENSORED10   USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER   LOKAL   https://www.lokalhq.com                               FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/

The Calendar is ready to flip over, Is Your Business Ready? Or will you just keep getting what you got in 2024? It is never too late to pivot and adjust. Let's get you set up for success with a few tips to get you headed in to the right direction and to maximize your New Year kickoff!  Recommended Book from the Video:

What if I told you that you might be leaving thousands of dollars of profit on the table all due to one bad habit? Would you want to stop doing this? If you want to make more money in your small business, forget sales for a moment and start doing this instead! ______   DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS