Talking Automotive with Mark and John

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John Sinclair and Mark Palavestra provide business information, tips and ideas for people in the automotive industry. They interview senior executives to deep dive automotive business topics, with the intention of sharing automotive business ideas and automotive business reviews to help listeners grow and create a successful automotive business. With extensive senior management experience, they hope through sharing these insights they impart value to viewers in and out of the automotive industry. It includes a range of business ideas on leadership, strategy, management and hands on topics on sales, finance, marketing, advertising, social media, pr and how to run an automotive dealership. They deep dive into social media, sales techniques, business improvement and profit improvement. Topics also cover automotive repair business and sales. Should you wish to get more information or add different perspectives subscribe to the channel and leave comments. All contributions appreciated

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    • Mar 27, 2025 LATEST EPISODE
    • every other week NEW EPISODES
    • 26m AVG DURATION
    • 165 EPISODES


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    Latest episodes from Talking Automotive with Mark and John

    60 and Fired: Your Roadmap to Recovery from Retrenchment

    Play Episode Listen Later Mar 27, 2025 56:54


    Struggling with retrenchment at 60? Don't miss out on these vital tips for overcoming this challenging life transition and bouncing back stronger than ever! In this inspirational video, we dive deep into strategies for staying positive, reinventing yourself, and seizing new opportunities in the face of adversity. Join us for a candid discussion on resilience, empowerment, and finding your purpose after retrenchment. If you or someone you know is navigating this stage of life, this video is a must-watch. Hit play now and take the first step toward a brighter future! For more information on our podcast channels visit https://storycraftersdownunder.com.auTo contact George about his services: George Norris, FAICD, FAIM, FAMI, CPM COACH I MENTOR I AUTHOR I SPEAKERNorris Management Pty Ltd HIGH PERFORMANCE PSYCHOLOGY Suite 1110, Yve, 576 St Kilda Road Melbourne. Victoria. 3004. AustraliaT +61 3 9521 2292 M 0418 561 271E norrismanagement@bigpond.comwww.norrismanagement.com.auThis information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Business with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timelineBecome a supporter of this podcast: https://www.spreaker.com/podcast/talking-business-with-mark-and-john--5696935/support.

    Escaping the Corporate Rocket Building Your Own Business S6E5

    Play Episode Listen Later Mar 14, 2025 43:10


    Are you considering making the leap from the corporate world to entrepreneurship later in life? In this podcast, we delve into the crucial aspects you need to consider when embarking on this exciting journey of starting your own business. Join us as we discuss the essential elements required for a successful transition, from the critical mindset shift of believing in yourself to effectively mitigating risks inherent in entrepreneurship. Discover the importance of crafting a solid business plan tailored to your new venture, acknowledging your strengths, and embracing bold decision-making as you pave the way for your entrepreneurial endeavours.Tune in to gain valuable insights and actionable tips on how to navigate the complexities of leaving corporate life behind and venturing into the realm of entrepreneurship in the later stages of your career. Empower yourself with the knowledge and confidence needed to take the next steps towards building your own business legacy. Are you ready to escape the corporate rocket and embark on the thrilling journey of crafting your entrepreneurial path? Let's dive in together and explore the possibilities that await you in the world of business ownership.For more information on our podcast channels visit https://storycraftersdownunder.com.auTo contact George about his services:George Norris, FAICD, FAIM, FAMI, CPM COACH I MENTOR I AUTHOR I SPEAKERNorris Management Pty Ltd HIGH PERFORMANCE PSYCHOLOGYSuite 1110, Yve, 576 St Kilda Road Melbourne. Victoria. 3004. AustraliaT +61 3 9521 2292 M 0418 561 271 E norrismanagement@bigpond.com www.norrismanagement.com.auThis information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Business with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timelineBecome a supporter of this podcast: https://www.spreaker.com/podcast/talking-business-with-mark-and-john--5696935/support.

    Unlocking New Opportunities: Finding Work Beyond 55

    Play Episode Listen Later Mar 12, 2025 8:21


    Are you over 55 and facing the challenge of finding work in today's competitive job market? This video is your guide to exploring the exciting world of entrepreneurship as a viable alternative. Join us as we discuss the benefits and opportunities of starting your own business in the second chapter of your career. Discover how your wealth of experience and expertise can be leveraged to create a successful venture of your own. From overcoming age-related biases to identifying your entrepreneurial strengths, this video provides valuable insights and practical tips for embarking on a new professional journey. Whether you're considering a career change or seeking greater autonomy in your work life, this video is a must-watch for anyone looking to thrive in the entrepreneurial landscape after 55. For more information on our podcast channels visit https://storycraftersdownunder.com.auTo contact George about his services:George Norris, FAICD, FAIM, FAMI, CPMCOACH I MENTOR I AUTHOR I SPEAKERNorris Management Pty LtdHIGH PERFORMANCE PSYCHOLOGYSuite 1110, Yve, 576 St Kilda Road Melbourne. Victoria. 3004. AustraliaT +61 3 9521 2292 M 0418 561 271 E norrismanagement@bigpond.com www.norrismanagement.com.auThis information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Business with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timeline.Become a supporter of this podcast: https://www.spreaker.com/podcast/talking-business-with-mark-and-john--5696935/support.

    Transitioning from Corporate Life to Owning Your Business After 50 S6E3

    Play Episode Listen Later Mar 10, 2025 8:14


    Embarking on a new journey of entrepreneurship after spending years in the corporate world can be both daunting and exhilarating. In this video, we delve into the challenges and rewards of transitioning from a corporate career to owning your own business after 50. Join us as we explore personal stories, expert advice, and practical tips to help you navigate this transformative phase of your professional life. From leveraging your corporate experience to identifying niche opportunities in the market, this video is your guide to making a successful transition to entrepreneurship in the second half of your life. For more information on our podcast channels visit https://storycraftersdownunder.com.auTo contact George about his services:George Norris, FAICD, FAIM, FAMI, CPM COACH I MENTOR I AUTHOR I SPEAKERNorris Management Pty LtdHIGH PERFORMANCE PSYCHOLOGYSuite 1110, Yve, 576 St Kilda Road Melbourne. Victoria. 3004. AustraliaT +61 3 9521 2292 M 0418 561 271 E norrismanagement@bigpond.com www.norrismanagement.com.auThis information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Business with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timelineBecome a supporter of this podcast: https://www.spreaker.com/podcast/talking-business-with-mark-and-john--5696935/support.

    Mastering the Art of Resilience: A guide for Leaders

    Play Episode Listen Later Mar 4, 2025 25:01


    In today's dynamic and ever-changing business landscape, strong leadership requires the ability to navigate challenges with grace and determination. This video explores the crucial skill of resilience and its impact on effective leadership. Join us as we delve into the strategies and techniques that can help leaders cultivate and harness resilience, enabling them to inspire and guide their teams even in the face of adversity. Gain valuable insights on how to develop resilience as a leader and unlock your full potential in driving organizational success. Whether you're a seasoned executive or an aspiring manager, this video is a valuable resource for honing your leadership skills and mastering the art of resilience. For more information on our podcast channels visit https://storycraftersdownunder.com.au To contact George about his services:George Norris, FAICD, FAIM, FAMI, CPM COACH I MENTOR I AUTHOR I SPEAKERNorris Management Pty LtdHIGH PERFORMANCE PSYCHOLOGYSuite 1110, Yve, 576 St Kilda Road Melbourne. Victoria. 3004. AustraliaT +61 3 9521 2292 M 0418 561 271 E norrismanagement@bigpond.com www.norrismanagement.com.au This information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Business with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timeline.Become a supporter of this podcast: https://www.spreaker.com/podcast/talking-business-with-mark-and-john--5696935/support.

    Navigating the Automotive Service Industry in 2025 S6 Ep1

    Play Episode Listen Later Feb 13, 2025 33:51


    Join us in this discussion as we sit down with Rob Kidner, the owner of Motafix in Melbourne, Australia. In this video, Rob offers valuable insights into the future of aftersales and servicing vehicles in 2025. With years of experience running a successful service workshop, Rob discusses the best practices for maintaining a thriving business in the automotive industry. He shares the challenges that lie ahead for the industry and presents practical solutions that need to be addressed. Rob's hands-on perspective provides a unique look into the strategies and approaches required to overcome obstacles and adapt to the evolving landscape of automotive aftersales and servicing of vehicles. Don't miss this opportunity to learn from a seasoned expert in the field.This information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Automotive with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timelineBecome a supporter of this podcast: https://www.spreaker.com/podcast/talking-automotive-with-mark-and-john--5696935/support.

    Shocking Twist: Dealers' Profitable Agency Move S5 E17

    Play Episode Listen Later Jun 11, 2024 7:25


    Join us for an insightful episode where we examine the evolving landscape of the automotive industry and the strategic moves dealers are making to adapt. With the rise of electric vehicles, the entrance of new brands, especially from China, and the emergence of innovative vehicle distribution methods, the environment is becoming increasingly challenging for traditional automotive brands. Dealers, realizing the need to stay competitive, are now exploring vertical integration and embracing the agency model with the new brands as a strategic advantage. This shift in approach will undoubtedly put pressure on importers who have traditionally handled distribution for smaller and even established brands. Join us as we explore the intricate dynamics of this changing industry and uncover the strategies dealers are employing to thrive in this dynamic era.

    Navigating Tough Conditions: Small Brand Survival Guide S5 E16

    Play Episode Listen Later Jun 5, 2024 3:29


    Join us for this episode as we delve into the strategies for navigating the challenges faced by small brands in demanding market conditions. Small-scale brands, typically selling fewer than 10,000 units or capturing less than 1% of market share, encounter significant hurdles in achieving economies of scale. These brands often grapple with the decision of whether to remain in a particular market, particularly when it involves specific homologation requirements or engineering adjustments, such as accommodating right-hand drive markets. We'll thoroughly examine the essential steps a brand must take from the perspectives of stock management and cost optimization. Don't miss this insightful exploration of the practical measures necessary for small brands to thrive in challenging market environments.

    Expert Predictions for Global Auto Industry S5 E15

    Play Episode Listen Later May 30, 2024 24:43


    Join us in this episode as we take a deep dive into the ever-evolving world of the automotive industry. We'll make bold predictions about the impact of electric vehicles, agency models, and the emergence of new electric vehicle brands. Moreover, we'll explore how these changes are likely to have far-reaching implications on existing brands in the industry. With a focus on emerging trends and innovations, we'll discuss how automotive brands are set to transform the way they sell and distribute vehicles across different markets. Not only that, you'll also gain insights into how dealer groups may take on a more prominent role in the supply chain by vertically integrating some of these new brands - reshaping the industry as we know it. We'll be discussing both potential winners and losers in the market, and how we expect to see consolidation among brands, leading to a vastly altered landscape by 2030. Tune in as we provide strategies and solutions to navigate these dynamic and transformative trends and challenges. With exclusive insights, we assure you this episode will be engaging, insightful, and valuable for anyone interested in the future of the automotive industry. To stay up to date in this ever-changing sector, don't miss this episode!

    The Impact of Nissan's EV Shift on Business S5 E14

    Play Episode Listen Later Apr 23, 2024 32:07


    In this interview, we sit down with Antti Jokela, the Aftersales Director for Nissan Nordic Europe, to delve into Nissan's pioneering journey of converting internal combustion engines to electric vehicles (EVs). With a primary focus on countries like Norway, Sweden, and Finland, where Nissan now predominantly sells electric vehicles, we explore the learnings and outcomes from this transition and discuss the impact on Nissan's business and dealer network. Antti Jokela sheds light on Nissan's vision and strategy for electric mobility in the Nordic region. He discusses the driving factors behind Nissan's decision to convert internal combustion engines to electric vehicles and the long-term goals the company aimed to achieve through this transition. Antti shares valuable insights into the significant learnings that Nissan Nordic Europe gained during the process of converting to electric vehicles. He discusses the challenges encountered at various stages, such as infrastructure development, customer perception, and range anxiety, and how Nissan addressed them to make electric vehicles a viable and attractive option for customers in the region. Antti explains the outcomes and impacts Nissan Nordic Europe experienced as a result of the transition to electric vehicles. He delves into the changes in customer demand, dealer network adaptation, and how Nissan's business model has evolved to align with the requirements of an electric-only fleet. Additionally, he discusses the measures taken to support dealers in providing efficient aftersales service and maintenance for electric vehicles. Antti highlights the advantages and benefits that Nissan Nordic Europe has gained through its leadership in electric vehicles. He discusses the positive impact on brand reputation, customer loyalty, and market share, as well as the environmental benefits achieved through reduced carbon emissions. Through this interview with Antti, we gain a deeper understanding of Nissan's remarkable journey in transitioning to electric vehicles in the Nordic region. We explore the learnings, challenges, outcomes, and impacts on both the business and dealers, as well as Nissan's ongoing commitment to shaping the future of sustainable mobility in the Nordic market. This information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Automotive with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timeline

    Managing Challenges Of A Sales Team

    Play Episode Listen Later Apr 14, 2024 4:28


    Getting everyone on the same page is crucial for automotive brands. OEMs have a broad vision for the brand while dealers aim to maximize sales and service at the local level. Misalignment between these goals can create friction and lost opportunities. This is where field teams play a vital role as the liaison between OEMs and dealers. But juggling the priorities of both sides is easier said than done. Repetitive admin tasks like scheduling and reporting drain time that could be better spent strategizing and collaborating. That's why forward-thinking brands turn to solutions like UON Global's field team management software. As Kim Walker explains, automation takes care of time-consuming tasks so reps can focus on high-impact work. With mobile access, reps easily update accounts on-the-go. Automated reminders ensure critical action items aren't overlooked. And centralized data offers transparency so dealers can track rep activities and progress. These capabilities boost accountability while simplifying oversight for managers. The result? Field teams operate at peak efficiency with improved collaboration between OEMs and dealers. Reps spend less time on busywork and more time addressing strategic priorities. Dealers get the support they need with full visibility into rep activities. It's a win-win that sets field teams up for success. Looking to align your OEM and dealers while optimizing field team performance? UON Global's software streamlines operations for maximum impact. Be sure to subscribe to learn more about driving results for your automotive brand. With the right technology, your field team can take performance to the next level.

    Common Mistakes When Managing A Sales Team

    Play Episode Listen Later Apr 7, 2024 3:04


    Traditionally in automotive you have a dealer on one side and the OEM or manufacturer on the other often with very different objectives. The Field staff sit in the middle and are a link between the two. We speak to Kim Walker from UON Global on the challenges this poses and why it is so important to provide the field team with the right tools so they can spend time focused on providing value to dealers rather than spending time on administrative chores. If you're managing a sales or high performance field team, then you know that sales and high performance field team management is essential for success. In this episode, we're going to talk about some of the best practices for sales and high performance field team management, and how to implement them into your business. We'll discuss strategies for setting clear goals, optimizing workflows, and tracking metrics to drive results. We'll also talk about the importance of communication, collaboration, and coaching to empower your team. Overcoming obstacles like conflict, disengagement, and turnover will also be addressed. Tune in to learn tangible tactics to build an efficient, productive sales and field team. Whether you're looking to maximize productivity, boost revenue, or enhance team culture, this episode shares actionable advice to improve management. With the right field team management approach, you can exceed targets and take your business to the next level.

    Art Of Leading A Sales Team

    Play Episode Listen Later Mar 31, 2024 4:10


    IfManaging field teams in the automotive industry can be challenging. With experienced dealers who know their business inside-out, field staff must bring real value through data and insights. This is where UON Global's software comes in. By automating repetitive tasks like scheduling and reporting, the software enables field managers to focus on high-impact responsibilities. According to Kim Walker from UON Global, this not only improves efficiency but also collaboration between OEMs and dealers. In this video, we'll explore how UON Global's software helps optimize field team operations. With mobile access, reps can easily update accounts on-the-go. Automated reminders ensure critical action items aren't missed. And centralized data offers transparency for dealers to track rep activities and progress. As Kim explains, these capabilities create accountability while simplifying management. The bottom line is that the right technology can transform field team excellence. UON Global's software streamlines operations so managers can devote more time to strategic priorities. With improved efficiency, transparency, and collaboration, field teams are set up for success. Ready to take your field team to the next level? Be sure to subscribe and learn how UON Global drives results for the automotive industry.

    The Power Of The Agency Model In Automotive

    Play Episode Listen Later Mar 24, 2024 3:45


    The Rise of the Agency Model in Automotive. Welcome viewers! In this episode, we explore the unveiling of the agency model in the automotive industry. The automotive sales landscape is changing as automakers consider new retail approaches beyond the traditional franchise model. We are privileged to have Clive Prevost, an automotive executive with vast experience rolling out the agency model internationally. The franchise model, where automakers grant independent dealers the right to sell vehicles in a specific area, has long dominated car sales. Dealers buy inventory, then market, sell and service vehicles locally. In contrast, the agency model has automakers owning and operating retail locations tailored to their brand. They gain more control over inventory, pricing, customer experience and brand image. The agency model signals a major shift. Tesla's success with company-owned stores shows its potential. As consumers change, more automakers are eyeing the agency model to improve the customer experience and stay competitive. Clive shares best practices for implementing agency stores and their impact. For automakers, the agency model allows greater control and brand consistency. For dealers, it may mean fewer opportunities but potential to become brand “agents.” For customers, it can mean an enhanced experience. The agency model holds promise for unlocking automotive success. We explore its implications for the future of car sales. Whether an automaker, dealer or industry stakeholder, this discussion of franchise vs agency models is critical. The automotive industry is transforming. The agency model signifies an exciting new chapter, focused on brand and customer. Join us as we navigate this journey into the future of automotive retail. The rise of the agency model means a new open road ahead!

    Why You Need Automotive Manufacturing S5 E13

    Play Episode Listen Later Mar 19, 2024 25:23


    In this insightful video, we delve into the reasons behind the exit of automotive manufacturing industry from Australia and the significance of having a vibrant automotive manufacturing industry. The video highlights the strategic importance of having a robust manufacturing base that can potentially pivot to manufacturing other products during times of conflict. The manufacturing base provides an avenue for skill development and for investment in other areas of manufacturing. With a strong automotive manufacturing industry, collaboration between universities and research institutes can be fostered as it encourages innovation and progress. Additionally, a strong automotive manufacturing industry contributes significantly to the tax base, which has a knock-on effect on investments in other sectors of the economy. The video touches on why the automotive manufacturing industry left Australia, citing reasons such as the high cost of doing business, the small domestic market, and the lack of government subsidies. It also highlights the significance of having an automotive manufacturing industry, not just for the benefits mentioned above, but also for the creation of jobs and the associated economic benefits that come with it. Overall, the video underlines the vital role played by an automotive manufacturing industry in terms of creating jobs, developing skills, encouraging investment, and building the tax base. Further, it highlights the critical need for governments and businesses to work collaboratively to create policies that encourage growth in the industry, thereby boosting Australia's economy and supporting its strategic interests. This information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Automotive with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timeline

    Managing Relationship Between Dealers And Manufacturers

    Play Episode Listen Later Mar 17, 2024 7:39


    Introducing our latest video, where we delve into the evolving dynamics between automotive manufacturers and dealerships. Traditionally, the relationship between these two parties operated on a power balance, with the manufacturer overseeing a diverse network of dealers with varying expertise. However, the landscape has shifted with the emergence of large dealer groups, demanding a more equitable partnership. To address this changing dynamic, manufacturers must adopt a professional approach, leveraging robust tools, efficient processes, and transparent communication for all stakeholders. Gone are the days of ad hoc processes; the relationship now requires an adult-to-adult interaction. In this insightful video, we sit down with Andreas Walker, CEO of UON Global, to shed light on how their innovative automotive franchise management software is revolutionizing field team management. By automating common field team tasks such as scheduling, reporting, and communications, UON Global's software empowers managers to focus on high-impact responsibilities like coaching, training, and strategic planning. Andreas highlights the profound impact this software has on both field team efficiency and collaboration between original equipment manufacturers (OEMs) and dealerships. With features like mobile access, automated reminders, and centralized data, UON Global's software ensures transparency and accountability within field teams. Dealers gain valuable insight into representative activities and progress, while representatives stay on top of critical action items. In essence, Andreas stresses that the right technology can simplify and enhance field team management. With UON Global's automotive franchise software, managers can optimize their field teams for success. If you're ready to transform your field operations, be sure to subscribe and stay tuned to learn more about how cutting-edge technology can drive field team excellence. Join us on this journey towards a more efficient and collaborative automotive ecosystem. Subscribe now and unlock the potential of your field team with UON Global's ground breaking software.

    How To Get A Great Used Car Deal From A Dealer S5 E12

    Play Episode Listen Later Mar 12, 2024 16:42


    Buying a good used car from a dealer can offer several opportunities and benefits. Here are some key points to consider: Demonstrator Models: Dealerships often have demonstrator vehicles that have been used for test drives or display purposes. These cars are typically relatively new, have low mileage, and may come with additional features or warranties. Purchasing a demonstrator model can provide value as you can get a nearly new car at a discounted price compared to buying brand new. Used Cars: Dealerships also have a wide selection of used cars that have been previously owned by individuals or leased vehicles. These vehicles vary in age, mileage, and condition. Dealerships usually inspect and service these cars before selling them, providing some assurance of quality. New Car Demonstrators: New car demonstrators are models used by sales staff or for test drives. These vehicles are typically very low in mileage and may still carry the balance of the manufacturer's warranty. Buying a new car demonstrator can offer cost savings compared to a brand new car while still enjoying the benefits of a new vehicle. Courtesy Cars: Some dealerships offer courtesy cars to their customers while their cars are being serviced. These cars are generally well-maintained and low in mileage. Purchasing a courtesy car can provide value as they are often sold at a discounted price compared to similar used cars. Company Cars: Company cars, which are used by the OEM management employees for business purposes, are often well-maintained and regularly serviced. These cars are typically sold by the company or fleet department at a competitive price, offering good value for buyers. Rental Company Returns: Rental car companies frequently rotate their fleet, which means you can find low-mileage vehicles that have been well-maintained. These cars are usually sold by rental companies at competitive prices, making them attractive options for buyers. Government and Non-profit Vehicle Returns: Government and non-profit organizations often sell their fleet vehicles after a certain period. These cars are generally well-maintained and possibly come with a documented service history. Buying from these sources can provide value as they typically offer competitive prices. Leasing Company Returns: When lease terms end, leasing companies sell off their leased vehicles. These cars often come with comprehensive service history and may still have warranties remaining. Buying vehicles from a leasing company can provide access to well-maintained vehicles at competitive prices. Trade-ins from Private Buyers: Dealerships also accept trade-ins from private buyers, typically when the buyers are upgrading or changing their vehicles. These trade-ins are often older, but they offer a range of options for buyers at different price points. When buying a used car from a dealership, it is still important to conduct a thorough inspection, request vehicle history reports, and take a test drive to ensure the car meets your requirements and is in good condition. This information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Automotive with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timeline

    High-voltage Batteries Unique Fire Risks S5 E11

    Play Episode Listen Later Mar 8, 2024 24:46


    In this episode, we discuss the important topic of electric vehicle fires and the implications these incidents can have. When comparing EV fires to those in internal combustion engine vehicles, the numbers reveal that EV fires occur at a rate of just 0.0012%, far lower than the 0.1% seen in traditional gasoline-powered cars and trucks. That's nearly 100 times less! What's behind these EV fires? Damage to battery packs, issues with the battery management system, and even submersion in water, especially saltwater, can trigger thermal runaway. When an EV fire does occur, the high voltage battery packs burn intensely, with temperatures reaching 5,000°C. That's vastly hotter than the roughly 1200°C seen in internal combustion engine fires. These extreme temperatures release toxic fumes and gases that can also fuel explosions as the battery pack ruptures. Extinguishing an EV fire requires copious amounts of water, with estimates of 30,000 liters or more needed to fully extinguish and cool the battery pack. That's compared to just 1,200 liters typically needed for a gasoline car fire. Once extinguished, the contaminated water runoff becomes an environmental hazard. The burned vehicle itself poses additional risks, as smoldering inside the battery can lead to re-ignition for up to two weeks after the initial fire is put out. Proper handling and disposal protocols are critical. In summary, while electric vehicle fires grab headlines, the data shows they are statistically less likely to occur than fires in internal combustion engine vehicles. Still, their high-voltage batteries present unique risks and challenges for first responders and environmental safety. Understanding these threats, and planning effective response strategies, allows us to maximize the benefits of electric mobility while minimizing the risks. This information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Automotive with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timeline

    How To Get The Best Used Car Deals S5 E10

    Play Episode Listen Later Mar 5, 2024 13:26


    Timing can play a significant role in getting a good deal when buying a used vehicle. Here are some considerations to keep in mind regarding the best time to buy: Supply and Demand: Understanding the macro and micro cycles of supply and demand can help you determine the best time to buy a used vehicle. Macro factors, such as the overall economic conditions and events like the COVID-19 pandemic, can impact the availability and pricing of used cars. During uncertain economic times, such as a recession or financial crisis, there may be a higher supply of used cars as people downsize or sell their vehicles. This could potentially lead to better deals. Micro Supply: On a micro level, certain times of the year may have higher demand for vehicles, influencing supply and pricing. For example, May and June are often high-demand months as people and businesses prepare for financial year end and try and take advantage of possible tax breaks. Car dealerships offer promotions to boost sales before the end of the financial year. This increased demand can push prices higher. On the other hand, after April, rental companies often sell off their older vehicle inventory, while May and June tend to see higher trade-ins as people upgrade their cars. This increased supply can provide more options and potentially lower prices. It's important to keep in mind that these trends can vary based on location, market conditions, and individual circumstances. Therefore, it's recommended to do thorough research and monitor market trends in your specific area to determine the best time to buy a used vehicle. Additionally, it's essential to prioritize the condition, maintenance history, and overall suitability of the vehicle to your needs, rather than solely focusing on timing. A well-maintained and suitable vehicle can provide better value and reliability in the long run. Keep in mind that these factors are general observations, and individual circumstances can vary. It's always advisable to conduct thorough research and consider your own needs and budget when determining the best time to buy a used vehicle. This information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Automotive with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timeline

    Challenges of Driving in the 1980's S5 E9

    Play Episode Listen Later Feb 29, 2024 5:44


    Welcome to this episode where we delve into the past and take a nostalgic journey back to the 1980's, exploring the world of driving during that era. Join us as we reminisce about the challenges and quirks of driving vehicles from this time period, and how reliability was not always a given. In those days, driving a car meant encountering a myriad of electrical problems. We discuss the frequent issues with plugs and condensers, which often led to frustrating breakdowns. It was not uncommon to find yourself stranded on the side of the highway, waiting for assistance. Yet, amidst these challenges, there was a certain charm to the era. Every little town had its own towing service, repair shops, and stocked spare parts. It was a time when local mechanics were part of the community and were always ready to assist with anything from repairing tyres and windscreens to fixing the vehicles themselves. Driving in those days certainly came with its challenges and required a sense of adventure. You never knew when your vehicle might leave you stranded, so local repair shops were a welcome sight. While today's vehicles provide a sense of security with their advanced technology and reliability, there is something charming about the temperamental nature of those older cars and the community support system that emerged to help drivers in need. This nostalgic look at driving in the 70's and 80's highlights how far we've come in terms of vehicle dependability, while allowing us to appreciate the patience and problem-solving skills required of drivers during that era. Sit back, relax, and get ready to embark on a nostalgic journey through the world of driving in the 1980's.

    2024 Buying A Modern Used Car S5 E8

    Play Episode Listen Later Feb 27, 2024 13:15


    Buying a modern used car can be a significant investment, so it's crucial to gather all the necessary information to make an informed decision. Here are some important factors to consider: Roadworthy Certificate: It is important to ensure that the car you are buying has a valid roadworthy certificate. This certificate confirms that the vehicle has passed a safety inspection and meets the necessary roadworthy standards. It ensures that the car is safe to drive on the road. PPSR Check: Performing a PPSR (Personal Property Securities Register) check is essential when buying a used car. This check reveals important information about the car's history, including whether it has been written off, stolen, or has any outstanding finance owing on it. It offers protection against potential financial loss and legal issues. Ownership and Finance Check: Verify the ownership details of the car and ensure that the seller is the lawful owner. Additionally, check if there are any outstanding loans or finance owing on the vehicle. If money is still owed, it may complicate the transfer of ownership or could result in the vehicle being repossessed in the future. Known Problems: Research the particular make and model of the car you are interested in buying. Look for common issues or known problems associated with that specific vehicle. This information can help you assess potential maintenance costs and make a more informed decision about the car's overall condition. Vehicle History and Accidents: Consider obtaining a detailed vehicle history report, which can provide information about past accidents or damage. This report can help you identify any potential undisclosed issues and assess the car's true condition. By considering these factors and conducting proper due diligence, you can mitigate risks and make a more informed decision when buying a modern used car. *Note: The information provided is general in nature, and it is always recommended to seek professional advice and refer to local regulations when buying a used car.

    2024 Workings Of The Automotive Industry Exposed S5 E7

    Play Episode Listen Later Feb 23, 2024 5:02


    In this episode, we take a deep dive into how the automotive industry actually works. We explain how companies are driven to make money and how this impacts stock allocation and supply. We explore government legislative changes around fuel efficiency standards and how companies make decisions based on these outcomes. We provide valuable insights on the factors that will impact both original equipment manufacturers (OEMs) and dealerships. Join us as we discuss the trends and challenges, offering strategies and solutions to navigate the changing automotive landscape. Don't miss this engaging and insightful episode that provides viewers with an exclusive preview of the future of the automotive industry. Tune in now to stay one step ahead in this dynamic sector. This information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Automotive with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timeline

    2024 Auto Industry Predictions S5 E6

    Play Episode Listen Later Feb 19, 2024 26:03


    In this episode, we take a deep dive into the future of the automotive industry, providing an analysis of market changes from 2022 to 2023 and predictions for the year 2024. We explore the emerging trends and innovations that are shaping the industry and discuss how car dealerships can adapt and thrive in this evolving landscape. From government legislative changes around fuel efficiency standards to the major disruptions in the market, we provide valuable insights on the factors that will impact both original equipment manufacturers (OEMs) and dealerships. Join us as we discuss the transformative trends and challenges, offering strategies and solutions to navigate the changing automotive landscape. Don't miss this engaging and insightful episode that provides viewers with an exclusive preview of the future of the automotive industry. Tune in now to stay one step ahead in this dynamic sector.

    Legal Changes Facing Automotive S5 E5

    Play Episode Listen Later Feb 16, 2024 9:20


    Join us in this episode as we speak with Michael Mckenna from the VACC (Victorian Automotive Chamber of Commerce) about the current and future challenges facing licensed motor car traders in the automotive industry. Michael sheds light on the various legislative hurdles that dealers are encountering, including the introduction of the new fuel tax levy, disparities in taxes paid on imported vehicle parts by component importers, and the impact of electric vehicles on service workshops. We delve into the VACC's efforts to advocate for members by engaging with politicians and government bodies to influence legislation and ensure timely and supportive transitions. Tune in to gain valuable insights into how the industry is proactively seeking solutions and supporting its members in facing the challenges that lie ahead.

    Navigating Consumer Law for Licenced Motor Car Traders: Insights S5 E4

    Play Episode Listen Later Feb 12, 2024 39:21


    In this episode we talk to Michael Mckenna from the VACC (Victorian Automotive Chamber of Commerce) about consumer law and how it is impacting their members the Licenced Motor Car Traders. Michael explains that dealers are facing increased complaints related to issues like buyers remorse and technical issues. He believes these complaints have risen due to increased consumer awareness of their rights, more complex vehicles and repairs, extraordinary high prices after Covid which are now coming down (buyers remorse) and tighter finances putting pressure on dealers and customers. He outlines dealers' obligations under consumer law to provide fit-for-purpose vehicles, honour warranties, avoid misrepresentation and resolve disputes fairly. If dealers fail to meet these obligations, they can face penalties, legal action, and loss of reputation. Consumers and dealers are well protected under current laws. Potential new protections could include a lemon law and protection around such vehicles. While aimed at protecting consumers, Michael believes this does not cover the complexity of vehicles and the additional cost burdened by the dealers to administer such a policy would be unfair and be taken from other social support dealers provide to the community. To help dealers, the VACC provides training on consumer law, industrial relations, contract and legal obligations, customer dispute resolution procedures and customer service best practices, a technical library and technician apprentice program. They also canvass politicians and work with other industry bodies. By keeping dealers informed and setting industry standards, the VACC aims to promote fair trading and fewer complaints. Overall Michael provides insightful perspective on the pressures facing dealers and how consumer laws attempt to balance their interests with consumer rights.

    Revolutionary Dent Repair: Saving Dealers, Rental, and Fleet Companies

    Play Episode Listen Later Feb 8, 2024 2:18


    This week's episode features John Ashton from the Dent Academy, a leading provider of paintless dent repair training and services. John gives us an inside look at the benefits of paintless dent repair and why it has become the preferred method for repairing dents and dings on vehicles. Paintless dent repair involves massaging dents out from behind the body panels using specialized tools, allowing the metal to be reshaped without harming the vehicle's factory finish. This avoids the need for sanding, fillers, paints, or chemicals. John explains how this makes the process much faster, more affordable, and environmentally friendly compared to traditional body shop repairs that require repainting. At Dent Academy, they are dedicated to training the next generation of PDR technicians. John discusses their hands-on curriculum, state of the art training facility, and how they work directly with industry partners to keep their courses relevant. Students learn the latest techniques and have a chance to hone their skills before entering the workforce. John also provides tips for consumers to look for when choosing a PDR provider, key questions to ask, what to expect from the repair process, and how to maintain your car's finish. He stresses the importance of choosing a properly trained technician, not just the cheapest option. Overall, it's a great chance to learn from a true expert about the advantages of paintless dent repair and what sets Dent Academy apart in training the technicians of tomorrow. Tune in for valuable insights!

    Key Changes That Are Happening In Cars And Automotive Manufacturing

    Play Episode Listen Later Jan 29, 2024 3:59


    In this episode, we're going to be discussing some of the key changes that are happening in cars and automotive manufacturing and what you need to do in order to stay ahead of the curve. This episode is especially important if you work in the automotive industry, or are planning to enter it in the near future or even if you are a car enthusiast. We'll be discussing how cars are changing and what it will mean for customers in the future. The role of software and how cars will be similar to computers. Maziar Adl from Gocious shares some of his in-depth knowledge on this topic. The automotive industry is undergoing a massive transformation. Vehicles are becoming increasingly connected, autonomous, shared and electric. This new generation of technologically-advanced and software-defined vehicles is poised to disrupt the entire automotive ecosystem. Cars are essentially becoming computers on wheels. Advanced driver assistance systems, connectivity, and autonomous driving capabilities are being enabled by artificial intelligence, sensors, and software. As a result, the core competencies of automakers are shifting from mechanical engineering to software engineering and user experience design. For customers, this means vehicles will become more personalized, predictive, and convenient. Your car will know your preferences, habits and destinations. It will tap into data from other vehicles and infrastructure to optimize your route and experience. Maintenance and service will also become more predictive and proactive. The implications of these changes are massive and multifaceted. Automakers and suppliers will need to rethink their business models, partnerships and talent strategies. Policymakers and infrastructure players will need to make investments to enable connected and autonomous vehicles at scale. Overall, the automotive industry is accelerating into a period of rapid innovation that will transform transportation and mobility. The future is here, and it's time to get ready for the ride.

    The Surprising Secrets To Managing A High Performance Field Team In Automotive

    Play Episode Listen Later Jan 28, 2024 4:21


    In the automotive industry, the relationship between dealers and manufacturers has traditionally been a complex one. With different objectives and priorities, it often falls upon the field staff to bridge the gap between the two. In this enlightening episode of "Are Your Field Teams Productive?" we have the privilege of speaking with Kim Walker, an expert from UON Global, who sheds light on the challenges faced by field teams in this unique position. One of the key issues highlighted by Kim is the importance of equipping field teams with the right tools and resources. By providing them with the necessary support, these valuable team members can focus their time and energy on delivering value to dealers, rather than being bogged down by administrative tasks. After all, effective sales and high-performance field team management is crucial for success in this competitive industry. Throughout this episode, we delve into some of the best practices for managing sales and high-performance field teams, offering invaluable insights that can be implemented into your own business. From optimizing communication channels to implementing efficient reporting systems, we explore strategies that can elevate the productivity and effectiveness of your field teams. However, we also acknowledge that managing sales and field teams comes with its own set of challenges. From coordinating schedules and territories to ensuring consistent performance, there are hurdles that need to be overcome. But fear not, as we provide practical solutions and advice on how to navigate these obstacles, empowering you to lead your team towards greater success. If you're a sales or field team manager seeking ways to enhance your team's effectiveness, this episode is an absolute must-listen. Our in-depth discussion with Kim Walker from UON Global offers invaluable insights and best practices that can revolutionize your approach to sales and field team management. Don't miss out on this opportunity to gain a competitive edge in the automotive industry!

    Here Is What You Need To Know If You Want To Buy an Ex Police Car Ep 49

    Play Episode Listen Later Jan 25, 2024 12:32


    Looking to buy a used police car in Australia? Here's what you need to know according to Frank Melilli, who heads up the police car fleet for Victoria Police. Victoria Police go to great lengths to ensure their police vehicles are extremely safe and suitable for their officers. This includes conducting extensive testing on new police car models to guarantee they meet all safety and performance standards before putting them into service. Each vehicle is then rated and only driven according to its specifications. Victoria Police do not make any performance modifications to their vehicles. However, they do install police equipment packs developed and approved by the vehicle manufacturers. They also require additional safety features even in their standard police cars. In addition to regular servicing, police vehicles undergo checks every 5,000 km to confirm they continue meeting requirements. Most police cars are replaced after 90,000 km or 3 years, depending on usage. Models are also tested when retired from police work to ensure they still meet the original standards. According to Frank, used police cars represent excellent value. They typically still have manufacturer's warranties, have undergone extra safety inspections, and the models have been tested even after police use to verify they meet requirements. With all the safety testing and features, used police vehicles can be a great, safe choice for a used car. In summary, ex-police cars in Australia are meticulously maintained, have additional safety equipment, and undergo rigorous testing to guarantee high standards. For these reasons, a used police vehicle could be a smart, dependable option if you're in the market for a pre-owned car.

    What Is Paintless Dent Repair For Hail Damage To Vehicles For Dealers And Fleet Companies?

    Play Episode Listen Later Jan 24, 2024 7:01


    This week's episode features John Ashton from the Dent Academy, a leading provider of paintless dent repair training and services. John gives us an inside look at the benefits of paintless dent repair and why it has become the preferred method for repairing dents and dings on vehicles. Paintless dent repair involves massaging dents out from behind the body panels using specialized tools, allowing the metal to be reshaped without harming the vehicle's factory finish. This avoids the need for sanding, fillers, paints, or chemicals. John explains how this makes the process much faster, more affordable, and environmentally friendly compared to traditional body shop repairs that require repainting. At Dent Academy, they are dedicated to training the next generation of PDR technicians. John discusses their hands-on curriculum, state of the art training facility, and how they work directly with industry partners to keep their courses relevant. Students learn the latest techniques and have a chance to hone their skills before entering the workforce. John also provides tips for consumers to look for when choosing a PDR provider, key questions to ask, what to expect from the repair process, and how to maintain your car's finish. He stresses the importance of choosing a properly trained technician, not just the cheapest option. Overall, it's a great chance to learn from a true expert about the advantages of paintless dent repair and what sets Dent Academy apart in training the technicians of tomorrow. Tune in for valuable insights!

    Computer Vision Automates Damage Assessment For Dealers, Rental, Fleet and Insurance Companies

    Play Episode Listen Later Jan 21, 2024 6:25


    This week, we're talking to Jack McMahon from CMT about how AI is changing the approach to accident damage assessment in the automotive industry. CMT provide the automotive industry with a fully integrated vehicle damage assessment and repair solution, along with market-leading scanning technology, automated reporting systems, and highly skilled repair technicians. CMT's solution provides a holistic view of damage to a vehicle, but also a range of backend data to allow for automated quoting, engagement with the customer and real assessment notification to key stakeholders. This holistic approach helps dealers, rental, insurance companies and fleets provide a better services to their customers and more accurate assessments of what needs to be done to fix their vehicles.

    Unveiling The Agency Model; Unlocking Automotive Success

    Play Episode Listen Later Jan 20, 2024 2:14


    Welcome to this exciting episode where we delve into the world of automotive sales and discuss the unveiling of the agency model, unlocking automotive success. The automotive industry is currently undergoing a significant transformation in how vehicles are sold to customers. While the franchise model has long been the conventional approach, some automakers are now embracing the agency model as an alternative path to success. In this episode, we aim to educate the key differences between the franchise and agency models and explore the implications for the future of car sales. The franchise model, which most car buyers are familiar with, involves automakers granting independent dealerships the right to sell their vehicles within a specific territory. Dealerships purchase inventory from the automaker and handle the marketing, sales, and servicing of the vehicles at a local level. On the other hand, the agency model presents a departure from tradition, as automakers take ownership and control over retail locations. These company-owned stores are tailored to the automaker's brand and offer the automaker greater influence over inventory, pricing, customer experience, and brand image. The agency model signifies a significant shift for the automotive industry, with notable success stories like Tesla, who have thrived by adopting a company-owned store approach rather than relying on franchised dealerships. As consumer preferences continue to evolve, more automakers are considering the agency route to enhance the customer experience and stay competitive in a rapidly changing marketplace. In this episode, we are privileged to have Clive Prevost as our guest. Clive is an automotive executive with extensive international experience in rolling out the agency model. His insights are invaluable as he shares best practices for implementing agency stores and discusses their impact on automakers, dealers, and most importantly, car buyers. Whether you are an automaker, a dealer group, or a stakeholder in the automotive industry, this conversation on the franchise versus agency models is crucial. We will break down the implications of this retail shift and explore what it means for the future of automotive sales. Join us for this essential episode as we navigate the exciting world of automotive sales and uncover the potential that the agency model holds for unlocking automotive success.

    Unlocking Success: Overcoming the Biggest Challenges of Managing a High Performance Field Team

    Play Episode Listen Later Jan 16, 2024 1:56


    Unlocking success: Overcoming the biggest challenges of managing a high performance field team. Field teams are the critical link between dealers and manufacturers in the automotive industry. But with often competing priorities between these groups, managing field staff can be a major challenge. In this video, Kim Walker from UON Global discusses how to empower field teams with the right tools so they can focus on delivering value, rather than getting bogged down in administrative tasks. By streamlining operations and leveraging technology, field staff can devote more time to building dealer relationships and representing the manufacturer's interests. Walker explains how field teams want to provide excellent service, but outdated processes and systems can hinder their productivity. With the right solutions, field staff can operate more efficiently and effectively. This video offers valuable perspective for anyone managing a sales or high performance field team. Walker shares insights on aligning field teams with overarching business objectives, while also meeting the needs of both dealers and manufacturers. With an optimized workflow, field staff will be set up for success in strengthening partnerships across the automotive ecosystem.

    Achieving Excellence In Managing Difficult Situations Such As Vehicle Breakdown Key

    Play Episode Listen Later Jan 14, 2024 4:57


    Managing the Moment of Truth: Transforming Field Team Management in Automotive Franchising. Dealing with a breakdown or other difficult situation can be a make-or-break moment in automotive customer service. Handling these critical “moments of truth” with care and having robust processes in place are essential for delivering high customer satisfaction. In fact, recovering well from problems presents opportunities to create even stronger positive impressions than when everything goes smoothly. However, managing field teams to consistently achieve such service excellence across a dealer network is an immense challenge in the automotive industry. With the right technology though, field team management does not have to be so daunting. In this video, we speak with Andreas Walker, CEO of UON Global, about how their automotive franchise management software is revolutionizing field team operations for improved collaboration between OEMs and dealers. UON Global's platform helps automate common field team tasks such as scheduling, reporting, and communications. By streamlining these activities, managers can focus more on high-value responsibilities like coaching, training, and strategic planning. According to Walker, this not only drives field team efficiency, but also enhances the partnership between OEMs and dealers for better business results. We'll highlight key features of the software, like mobile access, automated reminders, and centralized data. Walker explains how these capabilities create transparency and accountability within field teams. Dealers gain more visibility into rep activities and progress, while reps stay on top of critical action items. Overall, Walker emphasizes that the right technology can greatly simplify and empower field team management. With UON Global's specialized franchise software, managers can optimize their field teams for excellence. Are you ready to transform your field operations? Be sure to subscribe to learn more about how leading automotive technology can drive field team success.

    Computer Vision Reduces Costs: Damage Assessment For Dealers, Rental, Fleet and Insurance Companies

    Play Episode Listen Later Jan 11, 2024 5:34


    This week, we're talking to Jack McMahon from CMT about how AI is changing the approach to accident damage assessment in the automotive industry. CMT provide the automotive industry with a fully integrated vehicle damage assessment and repair solution, along with market-leading scanning technology, automated reporting systems, and highly skilled repair technicians. CMT's solution provides a holistic view of damage to a vehicle, but also a range of backend data to allow for automated quoting, engagement with the customer and real assessment notification to key stakeholders. This holistic approach helps dealers, rental, insurance companies and fleets provide a better services to their customers and more accurate assessments of what needs to be done to fix their vehicles.

    Decoding The Automotive Industry: Unravelling The Agency vs Dealer Franchise Model

    Play Episode Listen Later Jan 10, 2024 4:03


    Decoding the automotive Industry: Unravelling the agency vs franchise model. The automotive industry is undergoing a major shift in how vehicles are sold to customers. Traditionally, automakers have relied on independent dealerships to sell their cars using the franchise model. However, some automakers are now adopting the agency model as an alternative. In this episode, we explain the key differences between the franchise and agency models and what this means for the future of car sales. The franchise model is what most car buyers are familiar with. Under this model, automakers grant independent dealerships the right to sell their vehicles in a defined territory. Dealerships buy inventory from the automaker and market, sell, and service the vehicles locally. The agency model is different in that automakers own and operate retail locations themselves. These company-owned stores are branded specifically to the automaker. Under this model, the automaker has more control over inventory, pricing, customer experience, and its brand image. The agency model represents a major shift for the auto industry. Automakers like Tesla have found success using company-owned stores versus franchised dealerships. As consumer preferences change, more automakers are considering the agency route to improve customer experience and better compete in an evolving marketplace. On this episode, we are excited to speak with Clive Prevost, an automotive executive with extensive international experience rolling out the agency model. Clive shares valuable insights on the best practices for implementing agency stores and their impact on automakers, dealers, and car buyers. For any automaker, dealer group, or industry stakeholder, this is an important conversation on the franchise versus agency models. We break down the implications of this retail shift and what it means for the future of automotive sales.

    Paintless Dent Repair For Hail Damage For Dealers, Rental, Fleet and Insurance Companies S5E03

    Play Episode Listen Later Jan 7, 2024 44:04


    #paintlessdentrepair #paintlessdentremoval #paintless #automotivenews #automotiveindustry This week's episode features John Ashton from the Dent Academy, a leading provider of paintless dent removal training and services. John gives us an inside look at the benefits of paintless dent removal and why it has become the preferred method for repairing dents and dings on vehicles. Paintless dent removal involves massaging dents out from behind the body panels using specialized tools, allowing the metal to be reshaped without harming the vehicle's factory finish. This avoids the need for sanding, fillers, paints, or chemicals. John explains how this makes the process much faster, more affordable, and environmentally friendly compared to traditional body shop repairs that require repainting. At Dent Academy, they are dedicated to training the next generation of PDR technicians. John discusses their hands-on curriculum, state of the art training facility, and how they work directly with industry partners to keep their courses relevant. Students learn the latest techniques and have a chance to hone their skills before entering the workforce. John also provides tips for consumers to look for when choosing a PDR provider, key questions to ask, what to expect from the repair process, and how to maintain your car's finish. He stresses the importance of choosing a properly trained technician, not just the cheapest option. Overall, it's a great chance to learn from a true expert about the advantages of paintless dent removal and what sets Dent Academy apart in training the technicians of tomorrow. Tune in for valuable insights!

    Computer Vision Changing Automotive: Damage Assessment For Dealers, Rental and Fleet Companies S5E01

    Play Episode Listen Later Jan 5, 2024 2:09


    This week, we're talking to Jack McMahon from CMT about how AI is changing the approach to accident damage assessment in the automotive industry. CMT provide the automotive industry with a fully integrated vehicle damage assessment and repair solution, along with market-leading scanning technology, automated reporting systems, and highly skilled repair technicians. CMT's solution provides a holistic view of damage to a vehicle, but also a range of backend data to allow for automated quoting, engagement with the customer and real assessment notification to key stakeholders. This holistic approach helps dealers, rental, insurance companies and fleets provide a better services to their customers and more accurate assessments of what needs to be done to fix their vehicles.

    AI Drives Change In Automotive: Having Full Visibility of Damage Over the Life Of The Vehicle S5E02

    Play Episode Listen Later Dec 31, 2023 13:49


    In this week's video, we have the pleasure of speaking with Jack McMahon, an expert from CMT, who will enlighten us on the fascinating topic of artificial intelligence (AI) and its profound impact on the automotive industry.Jack begins by providing a comprehensive explanation of what AI entails and delving into the various forms it takes. He sheds light on how AI is actively driving change within the automotive sector, revolutionizing the way we approach vehicle damage assessment and repair.CMT, a leading provider in the automotive industry, offers a fully integrated solution that encompasses vehicle damage assessment, repair, and more. Their cutting-edge scanning technology, automated reporting systems, and highly skilled repair technicians contribute to an unparalleled level of service.What sets CMT's solution apart is its ability to provide a holistic view of a vehicle's damage, allowing for a complete understanding of the required repairs. Moreover, CMT's backend data empowers automated quoting, customer engagement, and real-time assessment notification to key stakeholders. This holistic approach enables dealers, rental companies, insurance providers, and fleets to deliver exceptional services to their customers while ensuring accurate assessments of the necessary repairs.Join us in this engaging video as Jack McMahon takes us on a captivating journey exploring the transformative power of AI in the automotive industry.

    AI Drives Change In Damage Assessment For Dealers, Rental, Fleet and Insurance Companies S5E01

    Play Episode Listen Later Dec 26, 2023 30:24


    This week, we speak with Jack McMahon, CEO of CMT, about how artificial intelligence is transforming vehicle damage assessment in the automotive industry. CMT provides the automotive industry with an end-to-end vehicle damage assessment and repair solution. This includes market-leading 3D scanning technology, automated reporting systems, and highly skilled repair technicians.CMT's solution provides a complete view of the damage to a vehicle, as well as a range of backend data to enable automated quoting, customer engagement, and real-time notification to key stakeholders. This holistic approach helps dealerships, rental companies, insurance providers and fleets deliver superior service to their customers and more accurate assessments of required repairs. This in turn allows them to provide additional value to their business through services like paintless dent removal.CMT is leveraging AI and machine learning to enhance their damage assessment capabilities. By using AI to analyze 3D scans of vehicle damage, CMT can now provide more detailed and objective damage reports to stakeholders. This reduces assessment times, improves report accuracy and helps facilitate a faster claims process. According to Jack, “AI is enabling us to take vehicle damage assessment to the next level. Our automated damage analysis and reporting will transform how accidents are handled across the automotive industry.”

    Mastering The Art Of Field Team Management To Create High Performance Teams

    Play Episode Listen Later Dec 18, 2023 4:50


    Managing a field team in the automotive industry can be a challenging endeavour. But with the right tools and strategies, it doesn't have to be so daunting. In this video, we speak with Andreas Walker, CEO of UON Global, about how their automotive franchise management software is transforming field team management for improved engagement between OEMs and dealers. UON Global's software helps automate common field team tasks like scheduling, reporting, and communications. By streamlining these activities, managers can devote more time to high-impact responsibilities like coaching, training, and strategic planning. According to Andreas, this not only improves field team efficiency, but also enhances collaboration between OEMs and dealers for better business outcomes. We'll highlight key features of the software, like mobile access, automated reminders, and centralized data. Walker explains how these capabilities create transparency and accountability within field teams. Dealers gain more visibility into rep activities and progress, while reps stay on top of critical action items. Overall, Andreas emphasizes that the right technology can make field team management much simpler and effective. With UON Global's automotive franchise software, managers can optimize their field teams for success. Ready to transform your field operations? Be sure to subscribe to learn more about how leading technology can drive field team excellence.

    Tony D'Alberto's Epic Journey: From Go Karts to V8 Supercars and Honda TCR Driver S4E33

    Play Episode Listen Later Dec 11, 2023 39:24


    This week on Talking Automotive with Mark and John, we sit down with professional Australian race car driver Tony D'Alberto. Tony has had an exciting career spanning from go karts to V8 Supercars and now races Honda TCR's. In this interview, Tony shares how he first got into racing at a young age and has steadily progressed up through the ranks of different series over the years. He discusses what it's like racing both V8 Supercars and Honda TCR's at the famous Bathurst track, as well as Lamborghinis on other circuits. Tony provides insight into the differences between these high-performance vehicles and the challenges each presents to a driver. With years of experience under his belt, Tony has proven himself as a formidable racer. He was recently selected as one of four Supercheap Auto TCR Australia drivers to represent the series at the upcoming TCR World Ranking Final in Portugal. For any motorsports fan, Tony's story of dedication and perseverance in pursuing his dreams of becoming a professional race car driver is truly inspiring. From go karts to V8 Supercars and now TCR's, Tony D'Alberto's career has been an exciting journey. His passion for racing and pushing the limits of high-performance vehicles comes through clearly in our conversation. If you've ever wondered what it really takes to make it as a pro racer, Tony provides a firsthand account of the challenges and thrills of this competitive industry. Join us for an insightful discussion with Australian racing star Tony D'Alberto.

    Auto Industry Supplier Pivot: Police Pods to Caravans Centaur Products: Al and Tony D'Alberto S4E32

    Play Episode Listen Later Dec 5, 2023 39:24


    This week in Talking Automotive with Mark and John, we have a fascinating discussion with Al and Tony D'Alberto of Bellmont Nominees, a leading Australian automotive supplier. Tony takes us through Bellmont's rich history, originating as a motorsports business before pivoting to new opportunities after the close of car manufacturing in Australia. We learn how Bellmont leveraged their expertise to develop innovative products like Centaur police pods and caravans. Whether you're an aspiring entrepreneur looking for insights on adapting and growing a business, or simply want to hear an insider's perspective on the Australian automotive industry, this interview is sure to engage and inform. Tony and Al offer a wealth of knowledge from their decades of experience. Their story illustrates the creativity and resilience required to steer a company through major industry changes. This wide-ranging conversation provides an intimate look at the real-life journey of a successful family business. If you want to know what it takes to transform a company and keep it thriving through the years, don't miss this episode of Talking Automotive.

    Everything You Want To Know About Used Cars and Used Car Remarketing 2024 S4E31

    Play Episode Listen Later Nov 27, 2023 45:46


    In this week's episode, we have the privilege of speaking with Brendon Green, the General Manager of Motor Vehicles at Pickles Auctions. With his extensive knowledge and expertise in Used Car Remarking, Brendon will address the pressing questions surrounding the current state of the used car market. As we dive into the conversation, Brendon will shed light on the dynamic relationship between supply and demand in the used car industry. He will discuss the factors influencing residual values and provide insights into the overall state of play and performance. Whether you're a dealer specializing in used cars or a customer interested in buying or selling, this episode is a must-watch. Brendon will also explore the hottest and coldest used car models, delving into their popularity and profitability based on fuel type. If you're curious about which cars are flying off the lots and which ones are struggling to find buyers, this is the episode for you. But it doesn't stop there! The crystal ball comes out as Brendon bravely predicts what the remainder of 2023 and 2024 have in store for the used car space. Get ready to gain valuable insights and make informed decisions as you navigate the ever-changing landscape of the used car market. Join us for this captivating episode as we tap into Brendon Green's wealth of knowledge and expertise. Don't miss out on this opportunity to stay ahead of the game in the used car industry.

    A Synopsis On The History Of Automotive Brands In Australia And Likely Future Brands S4E28

    Play Episode Listen Later Nov 11, 2023 5:24


    In this episode of Talking Automotive with Mark and John, we explore the brands that have been successful in the Australian automotive industry and then try and predict with reason which brands are going to play a significant role in the future. The Australian automotive market is complex with many factors currently impacting the industry. To start, we look at the brands that have historically dominated the Australian market like Holden, Ford, and Toyota. These brands have been successful due to their ability to produce affordable, durable vehicles suited to Australian driving conditions. However, in recent years, Holden and Ford have exited the market, leaving room for new players. The brands poised to fill this gap are largely Asian automakers like Hyundai, Kia, Mazda, and Chinese brands like MG. These brands are producing high-quality, value-oriented vehicles targeted at Australian buyers. They also have a competitive advantage due to free trade agreements and proximity to Australia. Luxury brands like Mercedes-Benz, BMW, and Audi are also growing in Australia due to increased affluence and demand for premium vehicles. The key factors shaping the future of the Australian auto industry are free trade, environmental regulations, and macroeconomic conditions. Australia's free trade agreements with Asia are making imported vehicles more affordable. Tighter emissions standards are driving growth in eco-friendly vehicle sales. And a strong, stable Australian economy is giving consumers the confidence to purchase new vehicles. Based on these trends, we predict mainstream and luxury Asian brands will continue to grow in Australia. Brands that can provide affordable but high-quality vehicles will be poised to succeed. However, the future is hard to predict, so brands must stay nimble and adapt to changes in the market.

    We Provide An Analyses Of The Australian Vehicle Parc And Impacts On The Automotive Industry S4E27

    Play Episode Listen Later Nov 5, 2023 2:02


    Welcome to another episode of Talking Automotive with Mark and John. In today's discussion, we delve into the fascinating world of the Australian car parc, aiming to gain a deeper understanding of the ever-evolving Australian automotive market. Join us as we explore the current market conditions and the various factors impacting the industry. Over the past three years, the Australian car parc has witnessed remarkable growth, with the number of registered vehicles on the road surpassing the one million mark. This surge in car ownership has significant implications for the industry as a whole. With more vehicles on the road, we can anticipate an increase in accidents, greater demand for servicing, and a sustained strength in certain sectors of the used vehicle market. Additionally, it is worth noting that the average age of vehicles in Australia has also seen a one-year increase. This shift in the age composition of the car parc further adds to the complexity of the industry. As vehicles age, their maintenance requirements change, and consumers' preferences may shift towards newer models. These changing dynamics necessitate a keen understanding of the market in order to predict and respond to emerging trends effectively. As we have emphasized in previous episodes, the automotive industry is a highly intricate and fiercely competitive landscape. To navigate this ever-changing terrain, it is crucial to stay abreast of the latest economic conditions and market trends. By doing so, we can make informed predictions and better equip ourselves to meet the challenges and opportunities that lie ahead. We kindly ask you to hit the subscribe button, enabling us to share more insightful videos like this one. We also encourage you to leave your thoughts and comments in the description below. We value your perspectives and look forward to engaging with you as we continue to explore the captivating world of automobiles.

    Immigration Keeps The Australian Automotive Market Strong and Buoyant S4E26

    Play Episode Listen Later Oct 31, 2023 8:48


    Welcome back to Talking Automotive with Mark and John. In this episode, we're analysing how immigration trends are impacting Australia's automotive market. With vehicle supply chains recovering and production ramping back up, we would normally expect to see an oversupply of new vehicles leading to aggressive price discounting by dealers and a drop in used car prices. However, Australia's population has grown by nearly one million people over the last year due to increased immigration. This surge in population has boosted automotive demand and soaked up any excess supply. As a result, new and used vehicle prices have remained strong and stable. As we've discussed in previous episodes, the automotive industry is highly complex with many interdependent factors. Understanding the latest economic and market influences is key to making informed predictions about the automotive space. We appreciate you subscribing to the channel to help us share this video and continue the discussion. Please leave your thoughts and reactions in the comments below.

    What is the Current State of Play of the Australian Automotive Industry S4 Ep25

    Play Episode Listen Later Oct 26, 2023 12:56


    In this week's episode of Talking Automotive with Mark and John, we take an in-depth look at the current state of the Australian automotive industry. With new vehicle sales rising and used car prices on the decline, we analyze what's driving these market conditions and what it could mean for the future. Mark and John draw on the latest market data to break down new and used car sales trends. Residual values continue to remain high amidst new vehicle supply constraints, creating a challenging environment for buyers. We discuss the interplay of macroeconomic factors like inflation and interest rates that are impacting consumer demand. As industry veterans, Mark and John share their perspectives on whether these conditions are temporary anomalies or more structural changes that could reshape the automotive landscape. Their insights help make sense of market uncertainties and provide a thoughtful assessment of where things may be headed. This episode provides an invaluable overview of the Australian automotive industry's current dynamics. Be sure to subscribe and leave your feedback below to help Mark and John deliver the insights you want on future shows. Their decades of combined experience navigating ups and downs equip them to analyze ongoing trends and predict future trajectories.

    Internal Signage Trends Unleashing the Power of Retail Signage: Ultimate Customer Engagement Bonus

    Play Episode Listen Later Sep 13, 2023 14:13


    In this episode, we sit down with Kim Nauntofte, CEO of Signcraft, to discuss the future of signage for retail businesses. Kim provides insights into how the signage industry is evolving and how internal signage in particular is becoming more interactive and impactful. Signage plays a critical role in shaping the customer experience within a retail store. In this video, we explore the variety of signage options available today, including innovative examples of effective signage employed by leading retailers. We also discuss emerging technologies that are transforming signage and how businesses across industries can benefit from these advances. Some of the technologies enabling more interactive and engaging signage solutions include: •Digital displays that can showcase dynamic and personalized content. These flexible screens allow retailers to easily change messaging to match promotions or seasons. •Interactive touchscreens that provide an immersive experience. Shoppers can explore product details, view recommendations, and more by directly interacting with the signage. •Beacons and sensors that detect customers' mobile devices upon entering a store. Retailers can then deliver tailored content and offers to shoppers based on their profiles and preferences. •Virtual and augmented reality that brings signage to life. By scanning signs with their mobile devices, customers can access 3D product visualizations, virtual tours, and other engaging AR and VR content. Signage has always been an essential element for any retail environment. However, with new technologies, signage is becoming a key driver for memorable in-store experiences that build lasting customer relationships. According to Kim, businesses that leverage interactive and tech-enabled signage will be poised for success in the years to come.

    The Untapped Potential of Signage: Harnessing the Power of Owned Marketing

    Play Episode Listen Later Sep 11, 2023 1:37


    In this informative episode, we have the privilege of sitting down with Kim Nauntofte, the esteemed CEO of Signcraft, to delve into the exciting future of signage in the automotive industry. Kim shares invaluable insights on the concept of owned marketing, emphasizing its significance as a permanent signage solution that grants you complete control over your dealership's advertising. He elucidates why owned marketing is not only a cost-effective tool but also a crucial component of your marketing arsenal.During our conversation, Kim delves deep into the evolving landscape of the signage industry, highlighting the growing importance of branding and signage in today's market. He emphasizes how these elements can make a substantial impact on your customers' overall experience, whether they're driving past your dealership, strolling along the sidewalks, or waiting for their trains at a nearby station. The power of well-executed signage cannot be underestimated.Moreover, Kim sheds light on the exciting advancements in internal signage, which is becoming increasingly interactive. He discusses how this new form of signage can revolutionize the way businesses communicate with their customers and enhance their overall brand experience. We explore the various types of signage that can be employed within automotive retail stores, providing valuable examples of successful implementations.Finally, we tackle the technological advancements that have revolutionized the signage industry. Kim shares his expertise on the cutting-edge technologies available in today's market and explains how they can benefit businesses across all industries. Whether it's digital displays, augmented reality, or other innovative solutions, the possibilities are endless.Join us in this enlightening video as we explore the future of signage in the automotive industry and uncover the limitless potential it holds for businesses. Gain valuable insights on how to leverage signage as a powerful marketing tool, and discover the latest technologies that can propel your brand to new heights.

    Captivating Discussion On Potential of Signage: Harnessing the Power of Owned Marketing S4E24

    Play Episode Listen Later Sep 11, 2023 44:57


    In this captivating episode, we have the privilege of sitting down with Kim Nauntofte, the esteemed CEO of Signcraft, to delve into the future of signage in the automotive industry. With a wealth of knowledge and expertise, Kim provides us with a profound understanding of how the signage landscape is evolving and the paramount role that branding and signage play in this dynamic arena. Prepare to be enlightened as Kim also shares insights on the transformation of internal signage, which is now becoming increasingly interactive. It's undeniable that signage holds immense power in shaping the customer experience, whether it be while driving, walking, or waiting for trains at a bustling station. In this video, we explore the diverse array of signage employed within the automotive retail sector, highlighting exemplary instances of their effective utilization. From eye-catching billboards to sleek digital displays, we uncover the multitude of signage types that leave a lasting impression on customers. Moreover, we delve into the technological advancements available in today's market and how they can revolutionize businesses across all industries. Kim provides invaluable insights into the cutting-edge technologies that are poised to reshape the future of signage, offering businesses unparalleled opportunities to captivate their target audience. Join us on this professional and enlightening journey as we unravel the intricate world of signage in the automotive industry. Prepare to be inspired and gain a deeper understanding of the pivotal role that signage and branding play in shaping customer perceptions and driving business success. Don't miss out on this opportunity to stay ahead of the curve and harness the power of signage to elevate your brand to new heights.

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