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In this crossover episode of The Consumer Finance Podcast and Regulatory Oversight, Chris Willis, Kim Phan, and Stephen Piepgrass provide insights on a new joint privacy task force among several state AGs, known as the Consortium of Privacy Regulators. The consortium recently outlined goals to share state resources and align enforcement priorities regarding consumer harm and privacy rights. In response to an anticipated shift of regulatory scrutiny from federal agencies to state leaders, this episode focuses on specific steps financial services companies should consider when dealing with consumer privacy, data, complaints, and inquiries to ensure compliance and mitigate potential investigations and enforcement actions.
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Troutman Pepper Locke Partners Joseph DeFazio and Jason Manning, along with Alison Grounds, founder and managing partner of Troutman Pepper Locke's award-winning eDiscovery subsidiary, eMerge to discuss the evolving capabilities and advantages of eDiscovery. This episode highlights the significance of efficient processes in streamlining document review to enhance legal strategies, including setting clear policies for electronically stored information (ESI) and analyzing vast volumes of digital data with accuracy. As the use of AI becomes more prevalent across the consumer financial services industry, the speakers underscore the impact of leaning into eDiscovery and innovation to help uncover critical evidence early in litigation and response plans, as well as during regulatory investigations.
Join us for a special crossover episode of The Consumer Finance Podcast and Regulatory Oversight, where Chris Willis, Kim Phan, and Gene Fishel delve into the evolving world of state AI legislation. As AI becomes a pivotal tool in the financial services industry, understanding the implications of new laws is crucial. This episode focuses on Colorado's comprehensive AI law and its potential influence on other states, exploring key issues such as algorithmic discrimination, privacy, and cybersecurity. Gain insights into best practices for compliance and learn how state attorneys general are stepping up enforcement in the absence of federal action. Don't miss this informative discussion bridging consumer finance and regulatory oversight.
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Troutman Pepper Locke colleagues Lori Sommerfield and Lane Page to dissect two unexpected fair lending developments under the new Trump administration. First, we unpack the Consumer Financial Protection Bureau's (CFPB) surprising move to vacate its own redlining consent order with Townstone Financial, Inc. We then analyze the Federal Housing Finance Agency's (FHFA) dramatic policy shift requiring two government sponsored enterprises (GSEs, namely Fannie Mae and Freddie Mac) to terminate special purpose credit programs (SPCPs), as well as the broader implications for mortgage lenders. Join us for the twists and turns of this evolving fair lending regulatory landscape and learn what steps institutions should consider taking to mitigate risks.
In this episode of The Consumer Finance Podcast, Chris Willis is joined by colleagues Megan Burns, Jason Manning, and Punit Marwaha to explore the arcane world of reverse mortgages. They provide valuable insights about how these unique financial products work, the regulatory landscape, and the litigation hurdles faced by reverse mortgage servicers. Listen to this episode to hear real-life examples highlighting the complexities reverse mortgage servicers may face when dealing with reverse mortgages, including loan origination requirements, the involvement of the U.S. Department of Housing and Urban Development, Federal Housing Administration guidelines, alleged third-party fraud, and the sensitivity around elderly borrowers.
In this episode of the Consumer Finance Podcast, Chris Willis, co-leader of Troutman Pepper Locke's Consumer Financial Services Regulatory practice, delves into the current state of machine learning and artificial intelligence (AI) models in underwriting and fraud detection. Chris provides an overview of the regulatory expectations set by the Consumer Financial Protection Bureau, including the historical context and recent developments. He discusses the importance of fair lending considerations, the use of less discriminatory alternative analysis, and the skepticism around certain types of alternative data. Chris also explores the potential impact of state regulations and the need for a long-term approach to fair lending risk. Tune in to stay informed about the evolving landscape of AI and machine learning in consumer finance.
In this episode of The Consumer Finance Podcast, Chris Willis is joined by colleagues Jesse Silverman and James Kim to discuss recent developments in New York's legislative efforts to strengthen its consumer financial protection laws. They delve into the recently introduced Fair Business Practices Act, which borrows aspects of the Dodd-Frank Act and seeks to expand the New York Attorney General's powers to mirror those of the Consumer Financial Protection Bureau (CFPB), and its potential impact on businesses and consumers. The discussion highlights the broader trend of states stepping up their consumer protection efforts in response to perceived federal regulatory relaxation. The episode also explores the increasing cooperation and personnel exchange between the CFPB and state regulators, emphasizing the growing influence of state-level enforcement in the consumer financial services landscape. Tune in to understand the implications of these legislative changes and how they might shape the future of consumer financial protection.
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Joe Reilly, a partner in Troutman Pepper Locke's Consumer Financial Services Practice Group, to discuss the events of the first two months of the new Trump administration. They provide a comprehensive overview of the current status of the Consumer Financial Protection Bureau (CFPB), its litigation matters, and its rulemaking efforts. Chris and Joe discuss the significant changes at the CFPB, including the appointment of new acting directors, the impact of the administration's directives on CFPB employees, and the ensuing legal battles. They also explore the status of key rulemakings, such as the 1071 Small Business Data Collection Rule, the overdraft rule, and the credit card late fee rule, offering insights into the potential future of these regulations. Tune in to stay informed about the latest developments in consumer financial services regulation and what they mean for the industry.
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Matt Hansen, Jason Manning, and Michael Lacy, partners in Troutman Pepper Locke's Consumer Financial Services practice group, to discuss the use of mock jury exercises in consumer financial services litigation. They explore what mock jury exercises are, why they are used, and the benefits they provide in preparing for trial. The conversation covers the timing and implementation of these exercises, the insights gained from them, and real-life examples of how they have influenced case outcomes. Tune in to learn how mock jury exercises can help legal teams refine their strategies and improve their chances of success in court.
Is the mortgage industry still safe? The Consumer Financial Protection Bureau (CFPB) has been ordered to halt all work while awaiting a new Trump-appointed director. While you may not often hear about this government agency, the CFPB plays a huge role in the mortgage industry and is the reason 2008-style lending practices have not been brought back to the market. With uncertainty surrounding the CFPB—will it be downsized, shut down, or remain unchanged?—many in the mortgage and real estate industries are concerned about what's next. Chris Willis, host of The Consumer Finance Podcast, joins the show to share how the Trump administration is thinking of restructuring the CFPB and limiting the scope of its protections. Will the new CFPB director scale back some of the more inclusive mortgage lending practices or keep them the same? Could your bank account and credit card fees change due to a less strict CFPB directive, and what does this mean for YOU getting your next mortgage? This agency has bigger effects than many Americans realize, so we're sharing what's coming next. In This Episode We Cover The Consumer Financial Protection Bureau (CFPB) explained, what they do, and how they influence mortgage lending Why the Trump administration is taking aim at this agency and halting work The one piece of legislation protecting strict mortgage laws in America (could it be changed?) The difference between Biden-led and Trump-led CFPB initiatives How the CFPB affects your mortgages, credit cards, and bank accounts And So Much More! Links from the Show Join the Future of Real Estate Investing with Fundrise Join BiggerPockets for FREE Sign Up for the On the Market Newsletter Find Investor-Friendly Lenders Dave's BiggerPockets Profile On The Market 300 - Mortgage Rates Hit 2025 Low as Recession Fears Rise The Consumer Finance Podcast Grab Dave's Newest Book, “Start with Strategy” Jump to topic: (00:00) Intro (00:41) The CFPB Explained (04:52) Taking Massive Financial Action (07:48) How the CFPB Affects Mortgages (09:57) Will Trump Administration End It? (15:35) Scaling Back the CFPB (16:49) These Changes Affect Americans (20:06) What Investors Must Watch Check out more resources from this show on BiggerPockets.com and https://www.biggerpockets.com/blog/on-the-market-303 Interested in learning more about today's sponsors or becoming a BiggerPockets partner yourself? Email advertise@biggerpockets.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this special joint edition of the Crypto Exchange and the Consumer Finance Podcast, host Ethan Ostroff is joined by colleagues James Kim and Chris Willis to discuss the anticipated regulatory approaches to digital assets by the Consumer Financial Protection Bureau (CFPB), Federal Trade Commission (FTC), and state agencies following the recent change in administration in Washington.The group begins the discussion with the CFPB's actions in the end of 2024 and into 2025, particularly focusing on the digital payments larger participant rule (LPR). The discussion shifts to the FTC's expected role in addressing consumer fraud in the crypto space.The episode concludes by looking ahead to the anticipated, proactive role of state regulators, including the New York Department of Financial Services, in filling the potential void left by the CFPB by enforcing state laws, as well as federal consumer financial laws under Dodd-Frank.
In this final episode of our Year in Review series, Chris Willis is joined by colleagues David Anthony, Stefanie Jackman, and Jonathan Floyd to discuss the year in review and look ahead for debt collection. They provide crucial updates on significant developments in 2024, including the heightened regulatory focus on medical debt at both federal and state levels, and the implications of the Consumer Financial Protection Bureau's (CFPB) uncertain future. The team also explores the impact of the Supreme Court's Loper Bright decision on agency interpretations and the increasing trend of debt collection litigation moving to state courts. Gain insights into the current legal landscape, potential future developments, and practical advice for navigating these complex issues in 2025. Don't miss this essential discussion for anyone in the consumer financial services industry.
Embarquez pour une palpitante odyssée musicale à la découverte des débuts de David Guetta ! Alors qu'il n'était encore qu'un humble DJ de discothèque, ce producteur français a réussi à s'imposer comme l'une des figures majeures de la musique électronique mondiale. Retour sur les origines d'un succès fulgurant, avec la genèse de son titre phare « Love Don't Let Me Go », sorti il y a plus de 20 ans. Vous découvrirez comment ce morceau a propulsé Guetta sur le devant de la scène internationale, marquant le début d'une carrière hors normes.Passionné de musique depuis toujours, David Guetta a d'abord fait ses armes dans les clubs, tenant des soirées avec sa femme. Mais lassé des contraintes administratives, il décide un jour de tout plaquer pour se consacrer uniquement à la création. C'est alors qu'il rencontre Joachim Garraud, qui l'encourage à composer ses propres morceaux.Le duo s'attelle alors à l'élaboration d'un premier single, qu'ils font écouter à Thomas Bangalter, de Daft Punk. Ce titre, « Just a Little More Love », avec la voix du chanteur américain Chris Willis, va connaître un succès retentissant. Guetta n'a alors plus qu'à enchaîner avec un second single, « Love Don't Let Me Go », qui va définitivement le propulser sur le devant de la scène.Découvrez les secrets de fabrication de ce tube devenu culte, les anecdotes croustillantes de ses débuts, et comment ce morceau a marqué le tournant décisif d'une carrière désormais légendaire.
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Jason Manning and Joe DeFazio, partners in Troutman Pepper Locke's Consumer Financial Services practice group. They provide crucial updates on two significant litigation topics: the ongoing litigation surrounding so-called junk fees, particularly convenience fees, and the implications of New York's Foreclosure Abuse Prevention Act (FAPA). They delve into the recent Eleventh Circuit decision on convenience fees, the broader impact of the Consumer Financial Protection Bureau's stance on junk fees, and the challenges posed by FAPA for mortgage lenders and servicers. Listeners will gain insights into the current legal landscape, potential future developments, and practical advice for navigating these complex issues. Don't miss this essential discussion for anyone in the consumer financial services industry.
Frank Gifford was one of the great football broadcasters. A staple on Monday Night Football with Howard Cosell and Don Meredith, it's fair to say that most people remember Gifford for calling a game. But how many remember him for what he did on the field, or even know that he was one of the best to ever play? As a halfback and flanker, Gifford combined to score 77 touchdowns during his Hall of Fame career with the New York Giants. An all-around star, he also kicked (on occasion), played in the defensive backfield where he also scored a touchdown, and he holds the NFL record for most touchdown passes in a career by a non-quarterback with 14. Yes, Gifford could burn you in so many ways. His career at the University of Southern California was also spectacular. In fact, two years prior to his enshrinement into the Pro Football Hall of Fame, Gifford was enshrined into the College Football Hall of Fame. His No. 16 is retired by the Giants as well. On this episode of SFH, Chris Willis, Head Researcher at NFL Films, returns to the show for a wonderful discussion about on eof the game's all-time greats - Frank Gifford.
In this special joint edition of the Consumer Finance Podcast and the Regulatory Oversight Podcast, host Chris Willis is joined by colleagues Stephen Piepgrass, James Kim, Jesse Silverman, and Lane Page to discuss the ongoing changes at the Consumer Financial Protection Bureau (CFPB) and predict how state regulators and legislatures will react to fill the void. This episode explores the anticipated responses from state attorneys general, financial service regulators, and legislatures, and offers strategic insights for industry players to navigate this complex regulatory environment. Tune in to understand the proactive measures your organization can take to stay compliant and ahead of potential state enforcement actions.
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Mary Zinsner and Heryka Knoespel, partners in Troutman Pepper Locke's Consumer Financial Services Practice Group, to discuss the latest in deposit account-related litigation. As part of the Year in Review and Look Ahead series, they delve into significant cases from 2024, including Ponzi schemes, check washing, and elder exploitation scams. They also provide insights into what depository institutions can expect in 2025. Tune in to stay informed about the evolving legal landscape affecting banks and credit unions.
In this third episode of the Year in Review series of The Consumer Finance Podcast, host Chris Willis is joined by Lori Sommerfield, a partner in Troutman Pepper Locke's Consumer Financial Services Practice Group, to discuss significant fair lending and Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) developments during 2024 and what to expect in 2025. They delve into aggressive redlining enforcement actions by federal regulators under the "Combatting Redlining Initiative" during the Biden administration, federal and state regulators' increasing scrutiny of the use of artificial intelligence in consumer lending and potential discrimination claims, the Consumer Financial Protection Bureau's war on "junk fees," and the current status of the Section 1071 final rule. They also offer predictions concerning anticipated changes in the federal agencies' approach to fair lending and UDAAP enforcement under the Trump administration. Tune in for a comprehensive overview and expert insights into these pivotal areas of law, which pose significant regulatory, legal, and reputational risk.
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by James Kim and Jesse Silverman, co-leaders of Troutman Pepper Locke's fintech industry group. They discuss the current regulatory environment for earned wage access products, as well as potential developments in 2025. The conversation covers the evolving positions of the Consumer Financial Protection Bureau (CFPB) and the differing approaches taken by states such as Connecticut, Wisconsin, California, and Maryland. Tune in to understand the complexities and practical implications for earned wage access providers in this dynamic regulatory landscape.
In this episode of The Consumer Finance Podcast, host Chris Willis and Michael Lacy, Consumer Financial Services Practice Group leader, introduce Troutman Pepper Locke's annual Year in Review and Look Ahead publication. The publication covers 17 critical areas, including the Fair Credit Reporting Act, the Telephone Consumer Protection Act, and FinTech. This concise and accessible report offers valuable insights for clients, practitioners, and regulators. Tune in to stay informed and ahead of the curve.
Hocus Focus Mix met Mac Miller, Anderson .Paak, RUN DMC, Aerosmith, Brainpower, Kings Of Leon, Xavier Rudd, David Guetta, Joachim Garraud, Chris Willis & Blink-182
Why it matters:Internal communicators often feel like they're working alone—overwhelmed and under-resourced. But the truth? You're surrounded by potential contributors who can help extend your reach and impact.What's happening:In this episode, Chris Willis talks with Thereasa Roy, Director of Product and Content Marketing at OffSec, about how internal comms teams can:Activate leaders and department heads to contribute meaningful content.Transition from content creators to strategic editors-in-chief.Build stronger collaboration across departments to enhance alignment.The bottom line:Internal communications is a team sport. Learn how to mobilize your organization's leaders and unlock hidden resources to drive better engagement and business outcomes.Listen now and discover how to extend your internal comms team—without adding headcount.
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by Partners Virginia Flynn and Chad Fuller for the first edition of a special year-in-review series. Together, they provide a comprehensive analysis of the Telephone Consumer Protection Act (TCPA) developments from 2024 and offer predictions for 2025. The discussion covers key changes, including the upcoming one-to-one consent rule, the impact of key cases, and other significant TCPA trends. This episode is essential for staying ahead in the evolving landscape of TCPA compliance. Stay tuned for more year-in-review content!
In this episode of The Consumer Finance Podcast, host Chris Willis and guest Joe Reilly delve into recent CFPB consent orders that penalize financial services companies for allegedly launching products before they were fully ready. They discuss the implications of these orders, the importance of thorough product testing and risk management, and the potential financial consequences of premature product launches. Tune in to learn valuable insights and best practices to avoid similar pitfalls in your organization.
In the first episode of The Consumer Finance Podcast as the newly combined Troutman Pepper Locke, host Chris Willis is joined by Partners Tom Yoxall and Michael Lacy to discuss the strategic merger between Troutman Pepper and Locke Lord, which became effective on January 1. The episode explores the enhanced capabilities and expanded geographic reach of the combined firm, particularly in the consumer financial services and broader financial services sectors. Tune in to learn about the synergies, cultural alignment, and future goals of this financial services powerhouse.
Join host Chris Willis and guests Lori Sommerfield and Joseph Reilly in this episode of The Consumer Finance Podcast as they delve into the CFPB's recent study on differential treatment in small business lending. Discover the methodology behind the study, its findings, and the implications for small business lenders. The discussion also covers the significance of the CFPB's 1071 Small Business Data Collection Rule and its potential impact on the industry. Learn about the possible biases and limitations of the study, and explore the broader context of fair lending practices. This episode provides valuable insights for lenders and regulators alike, highlighting the importance of vigilance and proactive measures in ensuring fair treatment for all small business owners.
In this episode of The Consumer Finance Podcast, host Chris Willis, co-leader of Troutman Pepper's Consumer Financial Services Regulatory practice, is joined by colleagues Mark Furletti, Stephen Piepgrass, Jesse Silverman, and James Stevens. Together, they delve into the anticipated regulatory landscape and legal needs for financial services companies under the upcoming Trump administration. The discussion covers the potential resurgence of new financial products, the impact on M&A activity, the role of state attorneys general, and the future of bank-fintech partnerships. Tune in to gain insights on how to strategically navigate the evolving regulatory environment and leverage opportunities in the financial sector.
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by Jesse Silverman and Matt Morris to explore the complexities of the CFPB's nonbank registry rule. This regulation, introduced in 2024, has generated significant confusion due to its intricate requirements. They discuss the rule's purpose, its impact on nonbank financial services, and the detailed steps companies must take to ensure compliance. Tune in to understand the key definitions, registration deadlines, and the broader implications for the industry.
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Partner Kim Phan to discuss the latest cybersecurity guidance from the New York Department of Financial Services (NYDFS) concerning artificial intelligence (AI). Released on October 16, this guidance addresses the growing cybersecurity threats posed by AI and provides insights on how financial institutions can mitigate these risks. Kim and Chris delve into the specifics of the guidance, including the expectations for risk assessments, the importance of monitoring AI usage, and practical steps for enhancing cybersecurity measures. They also highlight the dual perspective of AI risks from both external threat actors and internal vulnerabilities, and discuss the potential benefits of integrating AI into cybersecurity strategies. Tune in to gain a comprehensive understanding of how to navigate these new guidelines and stay ahead in the evolving landscape of cybersecurity.
In this special joint episode of The Consumer Finance Podcast and Moving the Metal, Chris Willis teams up with Brooke Conkle and Chris Capurso, hosts of the Moving the Metal podcast, to discuss the CFPB's recent supervisory highlights on auto-finance and auto-servicing. Joined by Stefanie Jackman, a partner experienced in auto-finance servicing and collections, the team delves into the CFPB's findings on issues ranging from repossessions and servicing practices to optional products and credit reporting. They explore the implications of these findings and provide insights into the regulatory landscape, emphasizing the importance of compliance and timely remediation. Tune in for an in-depth analysis of the CFPB's focus areas and what they mean for the auto-finance industry.
In this episode of The Consumer Finance Podcast, host Chris Willis introduces the firm's newest partner, Heryka Knoespel. Heryka shares insights into her national litigation practice, focusing on fraud cases involving email and text message compromises. As a native Spanish speaker, she also discusses her role in regulatory compliance for Spanish-language marketing and advertising. Heryka's unique background and experience make her a valuable addition to the Troutman Pepper team. Tune in to learn more about her journey into consumer financial services law and her vision for the future.
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Troutman Pepper Partner David Anthony and Rami Haddad, deputy general counsel for Compliance, Litigation, and Privacy at PRA Group. The discussion dives into a variety of pressing issues in the consumer finance sector and covers current litigation trends, the impact of the Supreme Court's overruling of Chevron in the Loper Bright case, and the CFPB's new nonbank registry rule. The episode also explores the heightened focus on medical debt collection by the CFPB and its potential implications for the industry. Tune in for expert insights and a comprehensive overview of these critical topics.
The podcast delves into the remarkable career of Mel Hein, a legendary figure in NFL history known for his exceptional skills as both a center and a linebacker. Celebrated as one of the greatest centers of all time, Hein is the only offensive lineman to ever win the NFL MVP award, a testament to his extraordinary impact on the game. He played 15 years with the New York Giants, earning accolades such as being named to multiple All-Pro teams and being part of the Pro Football Hall of Fame's inaugural class. The discussion highlights Hein's athleticism, football IQ, and leadership qualities, which set him apart from his peers. Listeners will also learn about his unique journey, including how he transitioned from a player to a respected coach and official, leaving a lasting legacy in the sport.When you think of NFL MVP's, you think of guys like Tom Brady, Aaron Rodgers, great quarterbacks, great running backs and, every once in a while, a great defensive player. But, an offensive lineman? They're never part of such conversations. Well, in 1938, center Mel Hein of the New York Giants was named as the league's MVP. He was that good! Hein joined the Giants after a terrific career at Washington State. From 1931 through 1945, Hein played center for the Giants and linebacker as well. In fact, not only was Hein a great center, Bronko Nagurski said Hein was the best linebacker he ever faced. Hein's game set the standard. Other centers, future Hall of Fame players, watched and learned from Hein. As early as his childhood, Hein was working on his craft, snapping the ball to his older brothers. Little did Hein know it would lead to a Hall of Fame career. Hein was part of the inaugural Pro Football Hall of Fame class of 1963, he was inducted into the College Football Hall of Fame in 1954, he was named to the NFL's 75th Anniversary Team and the NFL's 100th Anniversary Team; and is listed as the Giants 3rd Greatest player on their 100th Anniversary Team. On this episode of Sports' Forgotten Heroes, author Chris Willis, Archivist at NFL Films, is back for a wonderful and fun discussion of one of football's forgotten - but - all-time greats, Mel Hein.
As Illinois celebrates the 100-year anniversary of Red Grange's historic performance in the Memorial Stadium dedication game, Illini Inquirer's Jeremy Werner chats with Chris Willis, author of "Red Grange: The Life of the NFL's First Superstar." Willis details why the Illini great's six-touchdown performance against Michigan 100 years ago was such an iconic moment for football and Illinois athletics. Follow the Illini Inquirer Podcast on: Apple: https://apple.co/3oMt0NP Spotify: https://spoti.fi/2Xan2L8 Other: https://bit.ly/36gn7Ct Go VIP for 30% OFF: bit.ly/3eGM1NK To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Chris Willis and guest Michael Franklin, founder and executive director of Speechwriters of Color, dive into the complexities of communicating across a multi-generational workforce and navigating evolving workplace expectations.Why it matters: Understanding how different generations interact in the workplace is crucial to fostering collaboration, increasing engagement, and driving organizational success.The big picture: Good communication is universal, but tailoring messages to resonate with diverse audiences—across generational, geographical, and ideological lines—makes the difference between connection and miscommunication.What's next: Leaders and communicators must work together to bridge these gaps, ensuring every voice is heard while maintaining cohesion within the workforce.
Hocus Focus Mix met Mac Miller, Anderson.Paak, Run DMC, Aerosmith, Brainpower, Kings of Leon, Xavier Rudd, David Guetta, Chris Willis & Blink 182
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Troutman Pepper Partner Mark Furletti, and special guest John Sun, CEO and co-founder of SpringLabs. The discussion delves into the transformative possibilities of artificial intelligence (AI) in the financial services sector, and covers the basics of AI, its current applications, and future potential. The conversation highlights how AI, particularly generative pre-trained models, can revolutionize complaint management, enhance regulatory compliance, and improve operational efficiency. Tune in to understand how AI is reshaping the landscape of consumer financial services and what lies ahead.
Chris Willis and guest Monique Zytnik author of Internal Communication in the Age of Artificial Intelligence, and Chairman of IABC EMEA as they explore the changing landscape of internal communications in an AI-driven world.Why it matters: Internal communicators are pivotal in aligning communication strategies with organizational goals, fostering engagement, and reducing costs.AI offers tools to enhance, not replace, human communicators, reinforcing their strategic role.The big picture: Leadership must champion effective communication to shape company culture.Strategic internal communications are key in navigating tech-centric environments.What's next: Discover practical examples of AI integration and the future of storytelling in leadership.Monique Zytnik challenges communicators to influence leadership and question the status quo.
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Partners Mark Furletti and Jason Cover to delve into the CFPB's recent interpretive rule that classifies buy now, pay later (BNPL) products as credit cards under Regulation Z. The discussion unpacks the controversy surrounding this rule, the subsequent FAQs released by the CFPB, and the broader implications for the BNPL industry. The episode explores the challenges and ambiguities posed by the rule, potential compliance strategies, and the likelihood of legal challenges. Tune in for an insightful analysis of one of the year's most debated regulatory developments in consumer finance.
Chris Willis of NFL Films talks his book - Red Grange: the Life and Legacy of the NFL's First Superstar. Red blazed a trail for future superstars: Hired an agent Signed Endorsements On-air on Radio & TV Made Movies in Hollywood Don't miss it! Share this podcast on your social media & please give us a 5-star rating if you enjoyed the podcast! We ask YOU to help Big Sports Radio & IlliniGuys Sports Spectacular grow on social media by following us on all our social media and engaging with the content posted. Every like, love, comment & share help Big Sports Radio and IlliniGuys Sports Spectacular reach more people and establish our position as the leader in entertaining, fast-paced, non-political sports programming. Don't miss our college sports focused podcasts: Big Sports Radio Podcasts: Big Sports Radio IlliniGuys Podcasts: IlliniGuys Sports Spectacular I on the Illini Mike Cagley's Heat Checks & Hail Marys Sturdy for 30 Ked's Recruiting Roundup Follow the hosts of the Sports Spectacular and Big Sports Radio on Twitter: Larry Smith @LarrySmithTV Brad Sturdy @Sturdy32 Mike Cagley @MikeCagley Thanks for listening! Red Grange Symposium, Memorial Stadium Rededication Events Announced CHAMPAIGN, Ill. — Illinois has announced detailed plans for the upcoming Memorial Stadium Rededication weekend, set for Thursday, Oct. 17-Saturday, Oct. 19. The Fighting Illini are in the middle of a season-long celebration of the Memorial Stadium 100th Anniversary, including hosting Purdue on Oct. 12 before welcoming Michigan for the Rededication Game on Oct. 19. Symposium: "Ghost Stories at Memorial Stadium" - Red Grange & the Game of the Century Memorial Stadium 77 Club Thursday, Oct. 17 at 6:30 p.m. CT Illinois will host a symposium on Red Grange and his impact to football and Illinois on Thursday, Oct. 17 leading up to the 100th Anniversary of his legendary performance against Michigan. The event will take place in the 77 Club, which dons Grange's famous #77, inside of Memorial Stadium. Chris Willis, author of "Red Grange – the Galloping Ghost" (2019), will join the event as a special guest. Willis is one of the top football historians in the nation and the head archivist and producer at NFL Films. The event is free and open to the public. Rededication Ceremony Grange Grove Friday, Oct. 18 at 11 a.m. CT Exactly 100 years after Red Grange's historic performance in the Memorial Stadium Dedication Game against Michigan on Oct. 18, 1924, the University of Illinois will host the Memorial Stadium Rededication on Friday, Oct. 18, 2024. Illinois' Rededication Ceremony will be free and open to the public inside Grange Grove. After previously being announced as an afternoon start, the event is now scheduled to commence at 11 a.m. CT. The ceremony will feature a program that honors the many uses of Memorial Stadium over the last century and an unveiling of new historic features around the stadium. 100th Anniversary Gala Memorial Stadium Colonnades Club Friday, Oct. 18 at 5:30 p.m. CT A sold-out 100th-anniversary gala will be hosted inside the Colonnades Club inside Memorial Stadium at 5:30 p.m. CT on Friday, Oct. 18. The event, themed "The Story of the Stadium", will feature some of the greatest players to wear the Illinois uniform sharing stories and reliving memories of the past 100 years. Illinois vs. Michigan Memorial Stadium Saturday, Oct. 19 (Time TBA) 100 years and one day after Red Grange's historic performance against Michigan in the Memorial Stadium Dedication Game, Illinois will face off against that same opponent, Michigan, for the Memorial Stadium Rededication Game on Saturday, Oct. 19. During game day, special ceremonies and performances will be featured inside Memorial Stadium throughout pregame and during the game, including a special game-ball presentation by some of Illinois' most legendary players, and a memorable 3-in-1 performance that will involve family members of Illinois' athletic architects of the era – Athletic Director George Huff, Head Football Coach Robert Zuppke and star player Red Grange. The kickoff time and broadcast information will be announced at a later date. Fewer than 2,000 tickets remain at FightingIllini.com. About Grange's Legendary Performance in the 1924 Dedication Game On Oct. 18, 1924, Red Grange put together one of the greatest performances the college football world has ever seen. On the day of Memorial Stadium's Dedication Game and against a Michigan team that arrived in Champaign on a 20-game unbeaten streak, Grange glided through the Wolverine defense with ease. He set the tone early with a 95-yard return on the opening kickoff, and he was only just getting started. Five minutes later, he recorded his second score of the game, this time on a 67-yard rush. Within the opening 12 minutes of play, he amassed four touchdowns, and he finished the contest with six total scores and over 400 total yards of offense. The Wolverines allowed only 32 points during their 20-game unbeaten run. In the Illini's 39-14 win over Michigan, Red Grange accounted for 36 points on his own. Earning the now-iconic "Galloping Ghost" nickname following a performance that remains unrivaled one century later, Grange cemented himself in college football history forever. "Michigan never knew Red Grange, the Illinois wildcat, until today. Now Michigan knows him well," wrote James Crusinberry of the Chicago Tribune in 1924. "He stamped himself as one of the greatest football stars of all time, East or West."
Chris Willis sits down with Rachel Adam, Head of Brand and Communications at Sonar, to explore the critical role of strategic communications in shaping and amplifying brand identity.Why it matters: Strategic communications are vital for aligning brand and comms to drive business success.Effective storytelling can command the narrative and elevate your brand.Navigating internal and external messaging is crucial for maintaining a cohesive brand identity.Go deeper: Rachel shares her journey through B2B tech PR and the key lessons she's learned.From storytelling to navigating internal and external messaging, Rachel offers invaluable insights.Learn how to align brand and communications for business success.What's next: Tune in to learn how to command the narrative and elevate your brand through effective communication.
In this episode of The Consumer Finance Podcast, Chris Willis delves into the latest annual report from the CFPB's Office of Servicemember Affairs. While the report is ostensibly about issues affecting military personnel, it primarily highlights ongoing challenges in student loan servicing. Chris discusses key findings, including customer service obstacles, errors in income-driven repayment plans, and the contentious practice of transcript withholding. This episode underscores the CFPB's persistent focus on these issues and the implications for the student loan servicing industry. Tune in for a comprehensive analysis and stay informed about the regulatory landscape.
In this episode of WordBirds, Chris Willis interviews Dave Guarino, Head of Global Communications at Wolters Kluwer.What it's about: Understanding the journey to a C-suite position in communications provides invaluable lessons for aspiring leaders.Dave shares his transition from stick-ball fanatic to financial compliance to corporate communications.Offers practical advice on building a career in communications.The big picture: Strategic thinking and effective team leadership are crucial for success in corporate communications.Dave emphasizes the importance of these skills in his roles as CCO.Yes, and: This episode is a must-listen for anyone aiming for the C-suite or just starting in the field.Provides valuable insights on what it takes to succeed in corporate communications.
In this episode of The Consumer Finance Podcast, Chris Willis delves into the Consumer Financial Protection Bureau's (CFPB) recent response to the Treasury Department's request for information on the use of artificial intelligence (AI) in financial services. Chris highlights key points from the CFPB's communication, including their views on fraud models, fair lending testing standards, and the implications for financial institutions. He also discusses the CFPB's candid remarks about its own innovation office and the future of regulatory treatment for individual firms. This episode is essential listening for anyone in the financial services industry looking to stay informed about regulatory expectations and compliance challenges.
In this episode of WordBirds, Chris Willis interviews Joanna Parson, CEO of The Curious Route and author of Innovative Internal Communications.Why it matters: Joanna's journey from a curious thinker to a leading internal communications expert offers valuable insights and practical advice on rethinking internal comms strategies.Driving the news: Joanna shares key takeaways from her new book and discusses how curiosity can drive innovation and improve communication within any organization.What's next: Tune in to explore how these insights can be applied to enhance internal communications in your own organization.Yes, and: This is part 1 of 2 episodes speaking with Joanna Parsons. Part 2, coming soon, focuses on the measurement of internal comms!
Navigating crisis communicationsIn this episode of WordBirds, Chris Willis sits down with communications expert Roberto Munoz (Fannie Mae, HSBC, Tesco) to explore the critical role of crisis communications.Why it matters: Effective crisis communication can be the difference between maintaining your brand's reputation and losing it. Roberto shares strategies from his experiences with major brands like Tesco and Fannie Mae.Balancing speed and accuracy during a crisis.Ensuring your message aligns with your brand's values.Details: Roberto provides actionable insights to help businesses prepare for and navigate crises.The importance of having a crisis communication plan.Tips for staying calm and focused under pressure.What's next: Whether you're preparing for a crisis or navigating one, this episode offers valuable strategies to help your business emerge stronger.
There was a time when NFL rosters were significantly smaller than they are today. Back in the 1920s, 30s, 40s, 50s, even into the 60s, teams did not carry as many players as they do today. Of course, less players means more playing time - and not just on one side of the line of scrimmage. In fact, most players played on both sides of the line of scrimmage. Not only that, several played on special teams as well. They were on the field for punt coverage, kickoff coverage, punt returns and kickoff returns. So many played every down of a game. Now, of course, they might not have done it every single game, but on occasion, they did. Regardless, if you played on both sides of the line of scrimmage, you were referred to as a 60-minute man. In episode 137, we discussed the career of Ace Parker. He played every down of every game on several occasions. Other players who are referred to as 60-minute men and whom I have done podcasts on include Dutch Clark (episode 89), Paddy Driscoll (episode 112), Ernie Nevers (episode 65) and Duke Slater (episode 39). On this episode of author Chris Willis, who is also the heard archivist at NFL Films, is back to discuss several others including the likes of Bronko Nagurski, Red Grange, Sammy Baugh and more. Chris recently released a new book (from McFarland Publishing) called, "The NFL's 60 Minute Men, All-Time Greats of the Two-Way Player Era, 1920-1945," and his knowledge runs deep as we explore the two-ways players of yesteryear and just how special they were.
In this episode, we explore the role of design thinking in AI and data analytics, highlighting the importance of creating human-centered solutions. Chris Willis, Chief Design Officer at Domo shares valuable insights from his career in media, design and technology, emphasizing the necessity of digital dexterity and continuous learning in our rapidly evolving digital landscape. The conversation also delves into the potential and challenges of AI, addressing the risks of over-reliance on convenient answers and underscoring the critical need for robust AI safety measures. Show Notes: [00:02:46] Chris's experience and background [00:03:51] Growing up in New Hampshire and creative upbringing [00:05:53] Discussion on design thinking and its importance in problem-solving. [00:09:42] How Domo started and the application of design thinking principles in the company. [00:13:39] The Anna Karenina principle of business [00:18:38] Different styles of AI language models and their implications. [00:19:25] Using AI tools like ChatGPT for ideation and as a search engine. [00:23:21] Predicting future AI trends [00:27:09] Mentors and their impact on Chris' career. [00:29:07] Two words to describe the future of work - "digital dexterity" Connect with Chris Willis LinkedIn: https://www.linkedin.com/in/cwillis/ Connect with Boaz Ashkenazy LinkedIn: https://www.linkedin.com/in/boazashkenazy X: boazashkenazy Email: shift@simplyaugmented.ai
Set sail on Episode 2, Season 5 of the Love Boat, the worlds greatest romantic comedy drama television series of all time! In this special part 2 wrap up episode, following the season 4 finale where Julie travels to Australia to spend time with the vet she fell for, we are treated to an all star cast that includes Anthony Andrews, Delvene Delany, Donna Dixon, Patrick Duffy, Jose Ferrer, Gary Frank, Jenilee Harrison, Katherine Helmond, Harry Morgan, Michelle Phillips and Patrick Ward as they deal with a blackmail backfire, longing letters, grieving grooms, illiterate lovers, Casanova cavemen, not to be nuptials and the aquascope! We hope you enjoy this follow up to the listener suggested episode of Lovin' The Loveboat. Thanks to Chris Willis for the great choice. Do you have a favorite episode of the Love Boat? Well then contact us via our Instagram @lovin_the_love_boat and let us know. You just might end up on the show. We also encourage everyone to find our podcasts Instagram page Lovin' The Love Boat to enjoy the super cool video messages from Isaac himself Mr. Ted Lange! And much more. Thanks for listening to the podcast and please continue the journey as we head into the new year with a brand new approach. If you like the show please consider tipping your crew via Istvan's Venmo. It will let us know you're enjoying the podcast and help us keep things afloat. Thanks! https://account.venmo.com/u/istvansongs
Set sail on Episode 1, Season 5 of the Love Boat, the worlds greatest romantic comedy drama television series of all time! In this special episode, following the season 4 finale where Julie travels to Australia to spend time with the vet she fell for, we are treated to an all star cast that includes Anthony Andrews, Delvene Delany, Donna Dixon, Patrick Duffy, Jose Ferrer, Gary Frank, Jenilee Harrison, Katherine Helmond, Harry Morgan, Michelle Phillips and Patrick Ward as they deal with a joyful Julie, a non-reading rancher, attractive anthropologists, awful accents, wanting wives, confusing cavemen and koalas and kangaroos! We hope you enjoy this follow up to the listener suggested episode of Lovin' The Loveboat. Thanks to Chris Willis for the great choice. Do you have a favorite episode of the Love Boat? Well then contact us via our Instagram @lovin_th_love_boat and let us know. You just might end up on the show. We also encourage everyone to find our podcasts Instagram page Lovin' The Love Boat to enjoy the super cool video messages from Isaac himself Mr. Ted Lange! And much more. Thanks for listening to the podcast and please continue the journey as we head into the new year with a brand new approach to the show. If you have a favorite episode or a certain episode that you'd like us to talk about please message us via our Instagram page. We promise you'll be glad that you did.