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Master the secret weapon of successful sales teams - the pipeline review. As a former US Chamber of Commerce executive who's transformed 8 sales teams, I'll share the framework that consistently drives results. Whether you're an IT Service Provider, MSP Owner, Sales Leader, Business Founder, or Sales Manager, this episode is specifically designed for you. I'll walk you through the 5 critical components of an effective pipeline review, show you why "waiting to hear back" is killing your deals, and demonstrate how to create real accountability with your sales team. You'll learn: The crucial difference between feelings-based and evidence-based forecasting Specific actions to unstick those stalled deals that have been sitting in your pipeline for too long How to transform your CRM from a graveyard to a goldmine of opportunity Tune in to discover the secret weapon that the most successful sales teams leverage to consistently hit their targets. Implement these proven pipeline review strategies, and watch your revenue skyrocket. This episode is a must-listen for any sales professional or business leader who wants to take their team's performance to the next level. Let's dive in!

1.) The MSP Question of The Week How do you deal with partner conflict? We discuss the "Four R's" of conflict resolution: Recognize, Reflect, Respond, and Resolve. --- 2.) Notes on The News Apple AI rollout and Cybersecurity! Is your MSP adapting with the times? --- 3.) Five Minutes With A Smart Person: Rob Scott Host James sits down with Rob Scott of Monjur, a Legal Service for MSPs. Learn more: https://monjur.com/author/rscott/ https://www.linkedin.com/in/robertjscott --- Our upcoming events and more: MASTERMIND LIVE – Tampa, FL – June 27-28th http://bit.ly/kernanmastermind Use “EARLYBIRD” as the coupon code to save $200! Check out Amy's weekly newsletter!  Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news Kernan Consulting “Weekly Tips”!  Sign up now: https://kernanconsulting.com/   

Host James sits down with Louis Erickson and Sam Blowes of Bit-Wizards for an exclusive interview.  Louis Erickson is the co-founder and COO, and Sam Blowes is the Director of Solution Consulting at Bit-Wizards–an award winning IT services provider based in Florida. Louis is a serial entrepreneur that has built and grown several technology companies and departments, starting with Bit-Wizards' Custom Software Engineering department. From there, Louis fostered the Bit-Wizards' Digital Marketing department, the Bit-Wizards' Managed IT Services department, and finally, co-parenting communication service, TalkingParents. Sam Blowes is the Director of Solution Consulting at Bit-Wizards. He helps clients integrate their businesses into Microsoft's Cloud based project management system and central hub. He works in the IT department internally, providing support and SharePoint integration for his co-workers. He's a technology enthusiast in many areas, and is a creative problem solver. Check them out: https://bitwizards.com/ --- Our upcoming events and more: MASTERMIND LIVE – Tampa, FL – June 27-28th http://bit.ly/kernanmastermind Use “EARLYBIRD” as the coupon code to save $200! Check out Amy's weekly newsletter!  Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news Kernan Consulting “Weekly Tips”!  Sign up now: https://kernanconsulting.com/  Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/ https://thirdtier.net https://www.youtube.com/@ThirdTierIT    

1.) Notes On The News  Cybersecurity, AI, and now...M&A? We discuss our opinion on the next new hot topic of the techworld.  Also, Microsoft now backpedaling due to backlash on RECALL. Finally, Ken Patterson leaves PAX8 and now is heading to TODYL. --- 2.) The MSP Question of The Day  How do you track vendor subscriptions?  --- Our upcoming events and more: MASTERMIND LIVE – Tampa, FL – June 27-28th http://bit.ly/kernanmastermind Use “EARLYBIRD” as the coupon code to save $200! Check out Amy's weekly newsletter!  Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news Kernan Consulting “Weekly Tips”!  Sign up now: https://kernanconsulting.com/  Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/ https://thirdtier.net https://www.youtube.com/@ThirdTierIT  

1.) MSP Question of The Week Employee Compenstion--How much is too much or too little? --- 2.) Notes on The News  Amy blog article – Financial Crimes Enforcement Network article Linkedin: https://nsitsp.org/news/financial-crimes-enforcement-network/ --- 3. Strategies for Local Businesses in Local Market  Tip and tricks for Local Businesses looking to network in their local market.  We also talk the pros and cons of radio, billboards, and even local team sponsors.  — Our upcoming events and more: MASTERMIND LIVE – Tampa, FL – June 27-28th http://bit.ly/kernanmastermind Use “EARLYBIRD” as the coupon code to save $200! Check out Amy's weekly newsletter!  Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news Kernan Consulting “Weekly Tips”!  Sign up now: https://kernanconsulting.com/  Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/ https://thirdtier.net https://www.youtube.com/@ThirdTierIT — Sponsor Memo: Huntress Today's SMB Community Podcast is brought to you by Huntress Managed Security. Cybersecurity is more than software—it's also the expertise needed to effectively fight against today's evolving threat landscape. Huntress Managed Security is custom-built to provide human expertise and save your clients from cyber threats. Huntress' suite of fully managed cybersecurity solutions is powered by a 24/7, human-led SOC dedicated to around-the-clock monitoring, expert investigation, and rapid response. While you focus on growing your business, we provide first response to hackers. Huntress has the #1 rated EDR for SMBs on G2 and a partner support Satisfaction score average of 99%. To start a trial today, visit https://huntress.com/karl

1.) The MSP Question of The Week How do you buy another MSP with no money down? --- 2.) Notes on The News Kaseya 365 subscription debuts at $3.99! https://www.channele2e.com/news/kaseya-365-subscription-debuts-at-3-99 Major Leadership Changes at PAX8, CEO steps aside... Pax8 has named Scott Chasin as CEO, effective immediately, replacing founder John Street in the role, the company announced. Finally, AI Fighter jets successfully tested and Twitter/X announces news feed based on trending topics. ---- Our upcoming events and more: MASTERMIND LIVE – Tampa, FL – June 27-28th http://bit.ly/kernanmastermind Use “EARLYBIRD” as the coupon code to save $200! Check out Amy's weekly newsletter!  Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news Kernan Consulting “Weekly Tips”!  Sign up now: https://kernanconsulting.com/  Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/ https://thirdtier.net https://www.youtube.com/@ThirdTierIT — Sponsor Memo: Huntress Today's SMB Community Podcast is brought to you by Huntress Managed Security. Cybersecurity is more than software—it's also the expertise needed to effectively fight against today's evolving threat landscape. Huntress Managed Security is custom-built to provide human expertise and save your clients from cyber threats. Huntress' suite of fully managed cybersecurity solutions is powered by a 24/7, human-led SOC dedicated to around-the-clock monitoring, expert investigation, and rapid response. While you focus on growing your business, we provide first response to hackers. Huntress has the #1 rated EDR for SMBs on G2 and a partner support Satisfaction score average of 99%. To start a trial today, visit https://huntress.com/karl

Host Amy and James are back!  1.) MSP Question of The Week: Should you force remote workers back in to the office? And do workers prefer weekly, bi-weekly, or monthly payment? --- 3.) Notes on The News  N-able 2024 MSP Challenges and Opps – CEO article: https://www.channele2e.com/perspective/n-able-ceo-pagliuca-2024-msp-challenges-opportunities How the top MSP business owners are using AI in their business: https://www.crn.com/news/managed-services/2024/10-msp-execs-on-how-they-re-using-ai-tools-in-2024 What AI we've been using: https://www.perplexity.ai/ --- 2.) Five Minutes with A Smart Person - Fernando Leon  Host James sit down with smart person Fernando Leon, Vice President of Sales/Marketing of Single Point of Contact. They discuss White Label IT Service platform that helps MSP's scale.   Contact:   sales@singlepointoc.com   www.singlepointoc.com    --- Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) http://bit.ly/kernanmastermind Use “EARLYBIRD” as the coupon code to save $200! https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/   Sponsor Memo: Huntress Today's SMB Community Podcast is brought to you by Huntress Managed Security. Cybersecurity is more than software—it's also the expertise needed to effectively fight against today's evolving threat landscape. Huntress Managed Security is custom-built to provide human expertise and save your clients from cyber threats. Huntress' suite of fully managed cybersecurity solutions is powered by a 24/7, human-led SOC dedicated to around-the-clock monitoring, expert investigation, and rapid response. While you focus on growing your business, we provide first response to hackers. Huntress has the #1 rated EDR for SMBs on G2 and a partner support Satisfaction score average of 99%. To start a trial today, visit https://huntress.com/karl

Host James sits down with Christophe Reglate of SXIPHER. Look out for the PROMO for 20% off in the month of March! https://www.sxipher.ai/ https://www.linkedin.com/in/christophe-reglat-7360b0141/ Call: (386) 479-4074 Email: sales@sxipher.ai — Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/

With staff shortages ever-present and expectations for quality support & security rising, what solutions to the myriad challenges are there for Managed Service Providers and support functions in the enterprise?A new report from NinjaOne and Omdia looks at the pain points and outlooks for growth from decision-makers in the IT support space. In conversation with two executives from NinjaOne, the Tech Means Business podcast goes through some of the paper's findings, and discusses its contents and implications.NinjaOne is the APAC's most forward-looking supplier of software and systems in the space, providing its clients with the tools they need to maintain security, solve problems, and keep on top of complex support structures for endpoints and end-users.Can systems step in where staff shortages are most severe, and if so, where exactly, and how? The Tech Means Business podcast talks to Matt Law (Senior Product Marketing Manage) and MJ Robotham (Director of Sales, APAC) from NinjaOne.The Omdia/NinjaOne paper, 'Leading IT Trends for 2024' can be downloaded here:https://www.ninjaone.com/blog/unveiling-the-top-it-priorities-shaping-2024/Read the report on LinkedIn:https://www.linkedin.com/posts/ninjaone_read-the-full-report-activity-7150151050555969537-3o4R/Call the company toll-free: 61 1800 490 516Read more about NinjaOne here:https://www.ninjaone.com/Matt Law's LinkedIn page:https://www.linkedin.com/in/matthewlaw1/MJ Robotham is here:https://www.linkedin.com/in/mjrobotham/Joe Green, the show's host is here:https://www.linkedin.com/in/josephedwardgreen/

1.) The MSP Question of the Week   What is your unique selling proposition? Or your "superpower"?   ---   2.) Notes on the News    Understanding Your Competitors – SWOT Analysis on your business.   https://www.msptechnews.com/business-news/evaluating-business-rivals/   We discuss:   - Understanding your competitors is crucial for staying competitive in today's business landscape. - A successful competitor comparison involves evaluating various aspects, such as service offerings, marketing strategies, and operational structures. - Identifying patterns, trends, and vulnerabilities within your competitors' businesses can provide valuable insights for your growth and success.   ---   3.) Questions From You   Do you use IT Staffing firms to help find talent?   ---      Our upcoming events: Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA –    http://bit.ly/kernanmastermind   https://kernanconsulting-mastermind.mykajabi.com/mastermind-event     Use code: EARLYBIRD   Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364   Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/    

In this episode of SMBCP, Host James quickfires some insight on today's hot topics: How to compensate fully remote workers, dealing with late payers, and the search for entry level technicians.   1.) The MSP Question of the Week Can you pay your remote employees less money compared to employees coming to the office? — 2.) Notes on the News https://www.msptechnews.com/business-news/the-challenge-of-late-paying-clients/ https://www.msptechnews.com/msp-news/talent/ — Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/

1.) MSP Question of The Week Do your workers come into the office, work remote or hybrid? --- 2.) Five minutes with a Smart Person Host Karl sits down with Kathryn Rose of ChannelWise.  Kathryn Rose is an innovator, and the founding CEO of award-winning global expert marketplaces (getWise, channelWise) that provide business owners and professionals in targeted markets, access to thousands of vetted executives, coaches/mentors, education and resources that accelerate business or career growth. She is a former Wall Street executive sales leader and an author of 9 books. She has been featured in Forbes, Inc. Magazine, CBS Marketwatch, Fox News and more. She was recently named Worth Magazine Top 100 Entrepreneurs, Forbes Top 1000 innovators and a member of the prestigious Nasdaq Milestone Makers program Learn more: https://www.channelwise.com/about-us 3.) Notes on the News  The infamous cage match and another vendor claims their product is what will make you money.   Resources and Links: Kernan Mastermind Roadshow:  September 28-29 - Scottsdale, AZ! http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event  Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/

For this edition of SMBCP, Host Karl sits down with two lovely guests in two seperate five minutes with a smart person. Five Minutes with a Smart Person - Double Feature!  First up: Larry Mandelberg is a consultant, speaker and author with “more than 150 years of combined business experience.” A natural problem solver, Larry represents the 5th generation of his family's business. He started working at a young age where he learned from his father before and after school. Larry is an effective catalyst for change who has solved intractable problems and achieved new levels of efficiency and success for businesses in multiple industries. A prolific writer, Larry has published more than 80 columns. His first book, Businesses Don't Fail, They Commit Suicide is scheduled for release in early 2018. A sought-after speaker, he has delivered more than 60 business-changing keynotes and workshops. https://mandelberg.biz/about-larry/ https://www.amazon.com/Businesses-Dont-Fail-Commit-Suicide-ebook/dp/B0C3F9GQZ9#:~:text=Businesses%20Don't%20Fail%2C%20They%20Commit%20Suicide%20is%20an%20inspiring,strategic%20planning%20and%20proactive%20mindset. --- Next up: James Steel at ChannelCon An experienced IT channel leader with a passion for the Managed Service Provider (MSP) and IT Support Provider community and a specialism for working closely with partners in North America and Europe to drive growth.  Also a proud member of CompTIA's UK Executive Council where I work together with the hugely talented team to increase exposure for the great work the organisation does within the MSP space in particular. https://www.linkedin.com/in/%F0%9F%91%87-james-steel-8964947/ https://www.linode.com/partners/ https://www.akamai.com/ --- Sponsor Memo: Small Biz Thoughts Technology Community NOW is the time to join the Small Biz Thoughts Technology Community. Check us out at https://SmallBizThoughts.ORG There is no better value for training and education in managed services. Forms, templates, and checklists are just the start. Our Community includes ALL of the best-selling books on managed services in all available formats, plus free 5-week courses, members-only programs, and the best business training available to managed service providers anywhere. Prices go up July 1st. Join now and you can lock in the lower price for life. See all the details and Join us today at https://www.SmallBizThoughts.org.

Segment One: The MSP Question of The Week I have clients that have three PCs but don't need a whole lot, what should I do? Segment Two: Five Minutes with a Smart Person - Dr. Lance Reichenberger --- Host James sits down with his friend, Dr. Lance Reichenberger. When Lance was only 11 years old, he began working with and programming computers. His father, an engineer, sometimes worked on a computer at home. When he was not using the machine for his professional work, he allowed young Lance to learn while playing with this computer. This was before even a dial-up modem, when transferring data required a 5 ½ inch floppy disk. He found there was not much on the hard drive, so he began rewriting the programs. He changed out the hardware, added capabilities and eventually added an early stage modem to access in the internet. Technology was a natural match for his abilities and his father encouraged him to use the natural ability to create a future. As a young man, he volunteered in the emergency room of a hospital learned a lot about medicine. This led him to become an EMT and paramedic with the Los Angeles County Fire Department. Although he had plans to become a doctor, those plans were sidetracked. He did, however, do a lot of the network cabling, computers, and programming at several medical organizations. He continues to be a subject matter expert in the area of medical technology. --- Segment Three: Notes on the News  Cage fight! Yup, it's our turn to give our two cents on Zuckerberg vs. Musk. Azure AD gets a new name: https://azure.microsoft.com/en-us/updates/azure-ad-is-becoming-microsoft-entra-id/#:~:text=Microsoft%20Entra%20ID%20is%20the,secure%20access%20experiences%20for%20everyone. And finally, is it recession time? --- Resources and Links: CompTIA Free registration - August 1-3  Use code SBSmallBizThoughts23 Link: https://i.snoball.it/p/3igU/l Karl will be at XChange Nashville August 20-33! Check out more: https://event.thechannelco.com/xchange-august/agenda   Sponsor Memo: NSITSP Hey MSPs: People are talking about you - behind your back. They're regulators and legislators. They're CISA and the states of Texas, North Carolina, Pennsylvania, and Louisiana. And more. Every state now has at least one committee in their state legislature that focuses on cybersecurity. That means regulation is coming. You can count on it. The National Society of IT Service Providers was created to give you a seat at the table when someone's talking about you. That includes regulator, legislators, and even the media. Find out more and join today at www.nsitsp.org We're working on your behalf to turn the industry into a profession.      

We catch up with Host Karl and Host Amy. Find out who's smoke free. Segment One: The MSP Question of the Week   Do you have to be a “technical” person in order to run a successful IT consulting business? --- Segment Two: Five minutes with a Smart Person - Sarah Hansen Host James sits down with Sarah Hansen of Hansen Collective. Upon earning her bachelor's degree in journalism and media communications at Colorado State University, Sarah Hansen set out to forge a career path that was both creative and flexible in social media marketing. After gaining experience working as a social media strategist with top performing midwest agencies and freelancing with brands around the country, at the age of 23, Sarah launched her own social media brand– Hansen Collective. Not only is Hansen Collective a place where she uses her online marketing expertise to help both international and domestic clients, but it's also a place where she can foster a community and educate her audience on creating effective social media strategies for personal brands and businesses alike. --- Segment Three:  Notes on the News  Technology we didn't expect...Car companies have become the “natural” providers of home electrical systems and DC battery power. https://www.theverge.com/2023/6/28/23776690/gm-energy-ultium-home-ev-charging-v2h-stationary-storage  --- Resources and Links CompTIA Free registration - August 1-3  Use code SBSmallBizThoughts23 Link: https://i.snoball.it/p/3igU/l XChange Nashville = Karl attending August 20-33 See https://event.thechannelco.com/xchange-august/agenda   Sponsor Memo: IT Service Provider University IT Service Provider University helps you improve the business side of your business. We launched IT Service Provider University in 2013 and today we offer more than twenty courses on every aspect of running your consulting business.  IT Service Provider University provides training and pathways to certification for individual IT Service Providers as well as offering company-level certifications. Pathways Include  Management Technician Sales/Marketing Service Manager Front Office Learn more about professional classes and certifications at https://ITSPU.com

Karl is a writer, speaker, blogger, podcaster, business coach, technology consultant, and all-around entrepreneur.Episode Links:Web: https://www.smallbizthoughts.orgEmail:  karlp@smallbizthoughts.comFacebook: https://www.facebook.com/SmallBizThoughts/Twitter: https://twitter.com/karlpalachukLinkedIn: https://www.linkedin.com/in/karlpalachuk/YouTube: https://www.youtube.com/channel/UCutcwa5b6DstBPssYfvPYqQJoey Pinz Conversations Podcast Information: • Website: https://www.joeypinz.com • Link Tree: https://linktr.ee/joeypinz • Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  Support our podcast:  • Subscribe: https://joeypinzconversations.com/subscribe/ • How much is this podcast worth to you? Consider $5, $10 or $20/mo with Patreon: https://www.patreon.com/joeypinz  • How about a one-time payment?  • What is the episode worth to you? $25/$50/$100/$500 /$1,000/$5,000 with PayPal (one-time): https://www.paypal.com/paypalme/JoePannone Please subscribe/follow to Joey Pinz Discipline Conversations Podcast: • Spotify, Apple, Google, or others.  Please consider rating with 5 stars if you like it. • Apple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438 • Spotify: https://open.spotify.com/show/69SFwY3XSwcw9qNvElAn10 • Google: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xODI4OTA2LnJzcw • YouTube: https://www.youtube.com/c/JoeyPinzDisciplineConversations?sub_confirmation=1Please follow on social media: @TheJoeyPinz • Instagram: @TheJoeyPinz https://www.instagram.com/TheJoeyPinz  • Twitter: @TheJoeyPinz  https://twitter.com/TheJoeyPinz • Facebook: @TheJoeyPinz https://www.facebook.com/TheJoeyPinz • TikTok:  @TheJoeyPinz  https://www.tiktok.com/@thejoeypinzFinally,  join our newsletter: https://joeypinzconversations.com/#newsletterSupport the show

Shawn Brown is a passionate entrepreneur and currently serves as the President & COO of Snap Tech IT, a full-service Managed Services Provider (MSP) that specializes in IT Security and focuses on providing solutions to the Small & Medium Business (SMB) Market.For over 21 years, Shawn has been providing technology and business consulting services from the SMB to the Fortune 500 and helping these organizations increase efficiencies, reduce risk and improve their IT Security and management. As the Threat Landscape has changed in recent years, Shawn has helped Snap Tech IT improve its internal security policies and procedures and is the Security Officer that oversees the company's SOC 2 Audit. Shawn has also helped Snap Tech IT develop security best practices and solutions that the organization uses to help protect its customers from cybercriminals.As the President & COO of Snap Tech IT, he helps set the strategic vision for the organization and ensures that each day the company is working to achieve that vision. Several years ago, Snap Tech IT implemented the Entrepreneur Operating System (EOS), and part of Shawn's responsibilities include managing the implementation throughout our entire company. Episode Links:LinkedIn: https://www.linkedin.com/in/shawnatsnap/Joey Pinz Conversations Podcast Information: • Website: https://www.joeypinz.com • Link Tree: https://linktr.ee/joeypinz • Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  Support our podcast:  • Subscribe: https://joeypinzconversations.com/subscribe/ • How much is this podcast worth to you? Consider $5, $10 or $20/mo with Patreon: https://www.patreon.com/joeypinz  • How about a one-time payment?  • What is the episode worth to you? $25/$50/$100/$500 /$1,000/$5,000 with PayPal (one-time): https://www.paypal.com/paypalme/JoePannone Please subscribe/follow to Joey Pinz Discipline Conversations Podcast: • Spotify, Apple, Google, or others.  Please consider rating with 5 stars if you like it. • Apple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438 • Spotify: https://open.spotify.com/show/69SFwY3XSwcw9qNvElAn10 • Google: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xODI4OTA2LnJzcw • YouTube: https://www.youtube.com/c/JoeyPinzDisciplineConversations?sub_confirmation=1Please follow on social media: @TheJoeyPinz • Instagram: @TheJoeyPinz https://www.instagram.com/TheJoeyPinz  • Twitter: @TheJoeyPinz  https://twitter.com/TheJoeyPinz • Facebook: @TheJoeyPinz https://www.facebook.com/TheJoeyPinz • TikTok:  @TheJoeyPinz  https://www.tiktok.com/@thejoeypinzFinally,  join our newsletter: https://joeypinzconversations.com/#newsletterSupport the show (https://www.patreon.com/joeypinz)

With so much focus around cybersecurity over the past few years and looking ahead to escalating threats in 2022 and beyond, its easy to lose focus on how Managed Security fits into our current stack. The evolution of the IT Service Provider began with Break Fix, then to a recurring revenue model with Managed Services The post Cybersecurity Implementation appeared first on IOT Security Services Association.

With so much focus around cybersecurity over the past few years and looking ahead to escalating threats in 2022 and beyond, its easy to lose focus on how Managed Security fits into our current stack. The evolution of the IT Service Provider began with Break Fix, then to a recurring revenue model with Managed Services and now Managed Security. What is the mindset of our customers and how do they view IT Services? Luis Giraldo, CXO at ScalePad, talks with Ryan about shared responsibilities with customers and growing along side them. Luis see's the next logical step over the next few years as continued evolution into a trusted business advisor and partner. They give us some great insights and ideas around making this evolution by looking at it from the client's perspective. Taking periodic 10,000 foot views of your business and offerings are critical to growth and long term success. They give us a fresh perspective in this episode which all IT Service Providers will interpret a little differently depending on where they are in the evolution, however great ideas that apply to us all.  

Craig Pollack and I always have such fun conversation at family get togethers, so I'm excited to have him on as a guest to talk about productivity and leadership. Craig is the Founder and CEO at FPA Technology Services, Inc. the leading IT Service Provider in the greater Los Angeles area, has provided outsourced IT services to growing businesses since 1991. As a leader in his company, he is extremely intentional about the values he creates and not just what he works on, but how he works. Craig is a brilliant thinker for thought leadership and into a mutual interest of productivity habits. We talk about why have productivity habits, the benefit of a written planner for task lists, and the importance of self-awareness for your own productivity but also for leadership. Find Craig here: https://www.linkedin.com/in/craigpollack/

IoTSSA has always been strong advocates of cybersecurity education…its been our mantra since we started back in 2017. Huntress have taken cybersecurity training for MSPs to the next level with their HackIT events which they started in 2020 and continued to evolve this year. Ryan sits down with Huntress, Sr. Security Researcher, John Hammond to unpack the event and the benefit to you the IT Service Provider. Hands on training and demos that really illustrate the anatomy of a hack and the mindset of cyber criminals. A clear understanding of the threats and offense coming at you, best prepares you to defend and shore up your stack and security offerings. For a recording of the most current event which concluded last week you can get a copy at hackitmsp.com  

Zack Schuler is the Founder and CEO of NINJIO, a cybersecurity training company. NINJIO uses short, engaging Hollywood-style videos to teach organizations, employees, and families how to protect themselves against cyber threats and cyber scams. Zack and his team guide and empower workers at some of the world's largest organizations to prevent cyber attacks. They focus on creatively engaging and educating users to protect their organizations and those around them. Zack graduated from California State University Northridge with a degree in marketing. During college, he founded Cal Net Technology Group, the largest IT Services provider to small and medium-sized businesses in Los Angeles. It was later acquired by Olympic Valley and Boathouse Capital and subsequently by NexusTek, a nationwide IT Service Provider. In this episode… Is your company's cybersecurity training putting everyone to sleep? Do you wish there was more effective training that wouldn't be such a snooze-fest? NINJIO is revolutionizing the way companies train employees about cybersecurity. Rather than a boring 45-minute PowerPoint presentation, NINJIO creates short videos with actual Hollywood scriptwriters to teach organizations that online security matters. Regularly scheduled lessons with infographics sink in deeper with every repetition. The training doesn't stop with the employees either — they have training videos for the whole family so your employees can be secure anywhere.  In this episode of She Said Privacy/He Said Security, Jodi and Justin Daniels sit down with Zack Schuler, Founder and CEO of NINJIO, to discuss how to improve your company's cybersecurity training. Zack talks about the neuroscience that backs up NINJIO's strategy, why your executives' attitude about training matters, and how to make cybersecurity practices as automatic as locking your car door. Stay tuned!

Welcome to Episode 139 of Building My Legacy.In this podcast we talk with Jon Schram, founder and CEO of The Purple Guys, an IT services company that provides IT solutions and support for small businesses. Jon calls himself “an unintentional serial entrepreneur” who understands that the entrepreneurial journey “often feels like a roller coaster.” He talks with us about the special technology challenges the COVID-19 pandemic has created for small businesses, including the need for added communication and security awareness. Jon also shares with us his own experience as an entrepreneur, how his company was able to adapt so they could meet the needs of clients whose employees are now working remotely, and how he keeps himself, his staff and his company focused on their goals. We also learn how his company — The Purple Guys — got its name! So if you want to know:– Why you cannot over-communicate when there is uncertainty– About the need to focus on the things you can actually control– How to adapt your work processes when exceptions occur– The basics of IT security for remote workers– The importance of keeping everyone connected when employees aren’t in the office About Jon SchramIT support expert Jon Schram is the founder and CEO of The Purple Guys, a tech company that has grown since 2001 to become the Midwest’s premier provider of IT support services. The Purple Guys is Jon’s third start-up company, and he has always been focused on the services industry. He thinks of The Purple Guys as a “service company that happens to deal with technology” and attributes the company’s success to focusing on the person sitting behind the keyboard as opposed to the keyboard itself. His company works primarily with small businesses with the goal of making it easy for their employees to use the technology they own. The company’s book How to Select an IT Service Provider is available on Amazon. More information about the company is available on its website, www.purpleguys.com where small businesses can also find their blog with free helpful information on IT support and security.About Lois Sonstegard, PhDWorking with business leaders for more than 30 years, Lois has learned that successful leaders have a passion to leave a meaningful legacy. Leaders often ask: When does one begin to think about legacy? Is there a “best” approach? Is there a process or steps one should follow?Lois is dedicated not only to developing leaders but to helping them build a meaningful legacy. Learn more about how Lois can help your organization with Leadership Consulting and Executive Coaching:https://build2morrow.com/Thanks for Tuning In!Thanks so much for being with us this week. Have some feedback you’d like to share? Please leave a note in the comments section below!If you enjoyed this episode, please share it with your friends by using the social media buttons you see at the bottom of the post.Don’t forget to subscribe to the show on iTunes to get automatic episode updates.And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the ranking of the show, and I make it a point to read every single one of the reviews we get.Please leave a review right now. Thanks for listening!Building My Legacyhttps://businessinnovatorsradio.com/building-my-legacy/Source: https://businessinnovatorsradio.com/episode-139-jon-schram-on-it-service-and-security-in-a-post-pandemic-world-building-my-legacy-with-lois-sonstegard

Welcome to Episode 139 of Building My Legacy.In this podcast we talk with Jon Schram, founder and CEO of The Purple Guys, an IT services company that provides IT solutions and support for small businesses. Jon calls himself “an unintentional serial entrepreneur” who understands that the entrepreneurial journey “often feels like a roller coaster.” He talks with us about the special technology challenges the COVID-19 pandemic has created for small businesses, including the need for added communication and security awareness. Jon also shares with us his own experience as an entrepreneur, how his company was able to adapt so they could meet the needs of clients whose employees are now working remotely, and how he keeps himself, his staff and his company focused on their goals. We also learn how his company — The Purple Guys — got its name! So if you want to know:– Why you cannot over-communicate when there is uncertainty– About the need to focus on the things you can actually control– How to adapt your work processes when exceptions occur– The basics of IT security for remote workers– The importance of keeping everyone connected when employees aren’t in the office About Jon SchramIT support expert Jon Schram is the founder and CEO of The Purple Guys, a tech company that has grown since 2001 to become the Midwest’s premier provider of IT support services. The Purple Guys is Jon’s third start-up company, and he has always been focused on the services industry. He thinks of The Purple Guys as a “service company that happens to deal with technology” and attributes the company’s success to focusing on the person sitting behind the keyboard as opposed to the keyboard itself. His company works primarily with small businesses with the goal of making it easy for their employees to use the technology they own. The company’s book How to Select an IT Service Provider is available on Amazon. More information about the company is available on its website, www.purpleguys.com where small businesses can also find their blog with free helpful information on IT support and security.About Lois Sonstegard, PhDWorking with business leaders for more than 30 years, Lois has learned that successful leaders have a passion to leave a meaningful legacy. Leaders often ask: When does one begin to think about legacy? Is there a “best” approach? Is there a process or steps one should follow?Lois is dedicated not only to developing leaders but to helping them build a meaningful legacy. Learn more about how Lois can help your organization with Leadership Consulting and Executive Coaching:https://build2morrow.com/Thanks for Tuning In!Thanks so much for being with us this week. Have some feedback you’d like to share? Please leave a note in the comments section below!If you enjoyed this episode, please share it with your friends by using the social media buttons you see at the bottom of the post.Don’t forget to subscribe to the show on iTunes to get automatic episode updates.And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the ranking of the show, and I make it a point to read every single one of the reviews we get.Please leave a review right now. Thanks for listening!Building My Legacyhttps://businessinnovatorsradio.com/building-my-legacy/Source: https://businessinnovatorsradio.com/episode-139-jon-schram-on-it-service-and-security-in-a-post-pandemic-world-building-my-legacy-with-lois-sonstegard

Adrian Krion just us to discuss how you can earn crypto while playing video games on Womplay. A gamer at heart, Adrian grew up living and breathing the gaming world. From age 7, when he created its first game, Adrian kept dreaming of something bigger. He launched several electronic trading systems, designed and developed markets for 7 years at Deutsche Börse Group, a Germany-based exchange organization. Adrian also founded several companies including Techdev Solutions, an IT Service Provider, powering Amazon’s Alexa and Google Assistant. He then sold this company and established Spielworks. With Spielworks, Adrian aims to fully integrate blockchain into the vast world of gaming and make the use of block­chain in games more accessible to gamers. Links Spielworks: https://spielworks.com/ (https://spielworks.com/) Womplay: https://womplay.io/ (https://womplay.io/) Wombat: https://getwombat.io/ (https://getwombat.io/) *Disclaimer. Richard Carthon is the Founder of Crypto Current. All opinions expressed by members of the Crypto Current Team, Richard or his guest on this podcast are solely their opinions and do not reflect the opinions of Crypto Current. You should not treat any opinion expressed by Richard as a specific inducement to make a particular investment or follow a particular strategy but only as an expression of his opinion. This podcast is for informational purposes only. ~ Want to learn more about cryptocurrency? Check out our http://crypto-current.co/blog/ (blog) and follow us on https://twitter.com/_cryptocurrent_ (Twitter), https://www.instagram.com/cryptocurrent_/ (Instagram), https://www.youtube.com/channel/UC0M1oMbt69WLqBF0DZdNbcQ (YouTube), https://www.joinclubhouse.com/club/crypto-current (Clubhouse),https://www.linkedin.com/company/crypto-current-llc/ ( )https://www.uptrennd.com/user/NDQ2Mg== (Uptrennd), and https://www.linkedin.com/company/crypto-current-llc/ (LinkedIn) for even more educational content. ~ Stay up to date with the latest crypto news by opting-in to our https://pages.rasa.io/signup/crypto (newsletter)! You’ll receive personalized daily emails and curated content, powered by artificial intelligence.  ~ Are you an Accredited Investor looking to invest in cryptocurrency? Check out http://crescentcitycapital.com (Crescent City Capital). ~ We hope you are enjoying our content! If you found this content valuable and you’re willing to support us in creating even better educational content, we greatly appreciate crypto donations.  BTC: 3BpSmgS8h1sNtbk6VMiVWxoftcwBxAfGxR ETH: 0x743c0426CE838A659F56aFC4d3c10872d758EC79  LTC: MKCpf3qEVfT6yprhDhkJJcdNpqh5PZXSbx

Brian talks with Secure Now CEO, Art Gross about the many tentacles of cybersecurity training. Its not just about teaching your customers employees what Ransomware is or a Phishing attack. It is about getting your clients staff to engage with you the IT Service Provider. The integration of employee training aligns you with your clients to collectively secure against attacks, however it also provides other residual benefits. High to low risk scoring for organizations and their individual staff members which illustrates progress they are making as a result of your efforts and services. Tools they can use from a Human Resources aspect when training staff on the importance of securing their business environments and reducing risk. The ongoing training with a mature educated staff, then shifts to current cybersecurity alerts, keeping your customers abreast of current threats they need to be aware of and securing against. Cybersecurity training is an ongoing business program which needs to be adopted by all businesses in today's environment. Not a one-off product or service.

Brian talks with Secure Now CEO, Art Gross about the many tentacles of cybersecurity training. Its not just about teaching your customers employees what Ransomware is or a Phishing attack. It is about getting your clients staff to engage with you the IT Service Provider. The integration of employee training aligns you with your clients […] The post Cybersecurity is a Shared Responsibility appeared first on IOT Security Services Association.

Enfo's SVP of Service Center, Minna Nousiainen, shares the Enfo journey to becoming a modern IT Service Provider and the importance of service experience for the company. "With this tool and these discussions, we are on the same side of the table with the customer. We are not a Service Provider and customer buying it, but we can see that there are impacts of both of our actions." Minna Nousiainen

Had a great impromptu chat with Dave Sobel from MSP Radio and The Business of Tech (and the Killing IT podcast). Dave has spent his time as both an IT Service Provider and a vendor. Now he is jumping into a new venture as an analyst and new reporter. If you haven't checked it out already, head over to MSP Radio and subscribe to The Business of Tech - his daily five-minute podcast. Great stuff. Dave mentions three important rules he's set for himself going forward: 1) Do things that are big, different, and significant 2) Don't talk to product marketing managers 3) Never sit on another pricing panel at conferences Find out what's behind these and how they affect what he's up to. I happen to know Dave has some pretty big things planned with MSP Radio, so tune in now and stay tuned. Revevant Links: MSP Radio: https://www.mspradio.com/ Killing IT Podcast: https://killingit.smallbizthoughts.com LinkedIn: https://www.linkedin.com/in/davesobel/ :-)    

Topic 1: Jim Cramer, the financial TV guy, has proposed that the "FAANG" index needs to change. FAANG simply means Facebook, Apple, Amazon, Netflix, and Google. Cramer thinks we should drop Netflix from the group because they've lost money recently and add Microsoft in its place. Ryan connects this with our earlier discussion about technology reaching the point where non-technical people are beginning to pay attention to the industry (and what that means). https://www.cnbc.com/2019/10/03/cramer-we-gotta-get-netflix-the-hell-out-of-faang.html FAANG is a horrible measurement of the industry. What metrics do we think are the right ones? Topic 2: UPS get approval for the first Drone Airline Article: https://www.theverge.com/2019/10/1/20893655/ups-faa-approval-delivery-drones-airline-amazon-air-uber-eats-alphabet-wing With this move, UPS will start deploying drone deliveries in "campus" settings such as medical campuses and college campuses. To make this successful, they will need to develop a great deal of sophisticated controls, procedures, and safety protocols. But my guess is that they'll be hugely successful. We talk about the details and practical side of this as well as the bigger picture: What this means to IT professionals. Bottom line is, we think this is great news. In a related development, CompTIA has a new Drone community to look into this kind of opportunity. See https://www.comptia.org/membership/communities-and-councils/drone-advisory-council AND they have a live webinar meeting of the Community this Thursday (October 17th). Register here: https://www.comptia.org/events/view/drone-standards-best-practices-and-market-research Topic 3: Net Neutrality gets a win - inside a loss News Item: Federal judge upholds the US government’s right to eliminate net neutrality - but also reaffirms states’ right to enforce net neutrality within their borders. https://arstechnica.com/tech-policy/2019/10/net-neutrality-still-dead-but-judges-rule-that-fcc-cant-preempt-state-laws/ A bit of good news/bad news here. AND a little disagreement on whether net neutrality is really that big of a deal. Either way, our industry is affected more and more as the government gets involved in things. We also dig into the affect on privacy regulation as it relates to net neutrality and the IT Service Provider. -- -- -- About Us: Dave Sobel comes to us from MSPRadio.com. Karl Palachuk runs the Small Biz Thoughts Community - SmallBizThoughts.com. Ryan Morris is from the Morris Management Partners - morrismp.com

Stephen Van Coller (EOH | Group CEO), Colin Iles (Innovation Catalysts | Founder) and Neil Jacobsohn (FutureWorld International | Senior Partner) discuss what you can expect from the up-coming Two Day Sprint sessions. Learn more about the top IT Service Provider in South Africa www.eoh.co.za If you're ready to produce your own podcast, contact the podcast experts at

EOH Group CEO Stephen Van Coller talks about the Exponential Organisation. Learn more about the top IT Service Provider in South Africa www.eoh.co.za If you're ready to produce your own podcast, contact the podcast experts at

In this episode: Casey Smith, Director of Applied Research at RedCanary is our guest this week. News from: NCC, Coalfire, CyberGRX, Red Canary, Webroot, InteliSecure... and a lot more! Let's blockchain this bad boy Yeah, we knew Denver was a great place for start-ups, but now we've got proof. Colorado is starting to look for ways to use Blockchain, and that might actually be a good thing. Ransomware is a real business. Colorado has some good security news (Niwot cyber girls kicking butt) and bad news (audit finds issues in substance abuse treatment program's security). Coalfire has a new CEO. CyberGRX makes the sandbox at RSA. And blogs from Red Canary, Webroot and InteliSecure. Support us on Patreon! Fun swag available - all proceeds will directly support the Colorado = Security infrastructure. Come join us on the new Colorado = Security Slack channel to meet old and new friends. Sign up for our mailing list on the main site to receive weekly updates - https://www.colorado-security.com/. If you have any questions or comments, or any organizations or events we should highlight, contact Alex and Robb at info@colorado-security.com Local security news: Join the Colorado = Security Slack channel Denver a top 10 U.S. city for entrepreneurs, startups Blockchain tech to protect state data? National Cybersecurity Center weighs in Pay us bitcoin or never see your files again: Inside the highly profitable underworld of ransomware Colorado audit of substance abuse treatment program reveals gap in state’s data security practices Niwot High girls’ cybersecurity teams excel at national challenge Coalfire names COO to be it new CEO CyberGRX Selected as Finalist for 2018 RSA Conference Innovation Sandbox Contest Red Canary blog: How an IT Service Provider and Red Canary Stopped a Malware Outbreak Webroot Blog: Spectre, Meltdown, & the CLIMB Exploit InteliSecure blog: Properly Framing the Cost of a Data Breach with Executives and Boards Job Openings: Ping Identity - Senior Security Analyst Ping Identity - Infrastructure Security Specialist Ping Identity - GRC Analyst Red Robin - Director, Risk, Compliance and Security City and County of Denver - Information Security Manager Gates Corp - Senior Security Engineer Guild Education - Security Engineer Secureworks - Senior Security Program Manager PwC - Cloud Security Manager FireEye - Associate Security Consultant Upcoming Events: This Week and Next: SecureSet - Career Conversations: Karen Worstell - 3/27 GDPR MeetUp - GDPR & The Legal Basis for Processing: Is consent really required? - 3/27 ISSA COS - 5th Annual Cyber Focus Day - 3/29 SecureSet - Hacking 101 Workshop: Intro To Threat Analysis - 4/3 Critical Infrastructure Hackathon - 4/6-8 ISSA COS - Security+ Exam Preparation Seminar - 4/7 Other Notable Upcoming Events Women in Security Denver - 4/24 Rocky Mountain Information Security Conference - 5/8-10 BSides Denver - 5/11-12 View our events page for a full list of upcoming events * Thanks to CJ Adams for our intro and exit! If you need any voiceover work, you can contact him here at carrrladams@gmail.com. Check out his other voice work here. * Intro and exit song: "The Language of Blame" by The Agrarians is licensed under CC BY 2.0