Podcast appearances and mentions of jeff shore

This week on The Modern Customer Podcast, I sat down with Jeff Shore, sales strategist, author, and founder of Shore Consulting. We explored the emotional mechanics behind why customers buy—and what causes them to hesitate. Jeff shared a powerful framework that helps brands reduce friction, build trust, and create experiences that move customers forward with confidence. If you lead CX, journey design, or customer strategy, this episode offers fresh insights you can apply right away. Listen now—and discover how to turn hesitation into momentum. This episode is sponsored by Scayle—the flexible, scalable eCommerce platform built to grow enterprise brands—pain-free. Visit www.scayle.com to learn more Blake Morgan is a customer experience futurist, keynote speaker, and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today's Customer. Follow Blake Morgan on LinkedIn For regular updates on customer experience, sign up for her weekly newsletter here. 

In This Episode: Mary Beth Berry engages with Amy O'Connor to discuss the impact of AI on the home building industry. They explore how AI is transforming project management, enhancing customer experiences, and addressing concerns about data privacy. The conversation culminates in a live interview with ChatGPT, where the AI shares its capabilities and insights into the home building sector, emphasizing the importance of sustainability, personalization, and efficiency in modern construction practices.   Timestamps: 00:00 We Interview ChatGPT 00:37 Seasonal Changes & Holiday Traditions 05:13 The Impact of AI on Construction 09:11 Amy's Kids Usage of AI 12:29 The ChatGPT Interview 14:26 Top 3 Fears About Using AI according to AI 15:46 What Can AI Help With in Homebuilding? 17:41 What AI Knows About Top Home Building Companies 21:06 How Can Builders Stand Out From Their Competitors? 24:36 ChatGPT Voice is Programmed to Sound Natural  25:26 Using ChatGPT to Translate During Sales Conversations 27:05 The Advantage of Implementing AI Into Your Business 28:21 Two Things ChatGPT Wishes People Knew About It 30:16 What AI Has To Say About Mary Beth Berry 31:40 AI's Juicy Tidbits about Jeff Shore 32:42 Final Thoughts About the ChatGPT Interview   About ChatGPT: ChatGPT is a conversational AI developed by OpenAI, trained to assist users with a wide range of tasks, from answering questions to generating creative content. Leveraging the power of advanced machine learning and natural language processing, ChatGPT can provide detailed information, offer advice, brainstorm ideas, and even create tailored writing and design suggestions. It's built on a foundation of broad general knowledge with capabilities to adapt to specific fields, ensuring it remains versatile and helpful across a variety of domains. Constantly updated with the latest techniques, ChatGPT aims to make digital interactions smoother, more insightful, and accessible to everyone.   Acknowledgement: Builder365 is powered by Opendoor for Builders. For easy sales and smooth moves, visit www.opendoor.com/builder365    *This episode features an interview with ChatGPT Voice, an AI assistant developed by OpenAI. While it strives for accuracy and clarity, any information shared should be double-checked, as occasional inaccuracies may occur. This conversation is intended for informational and entertainment purposes only.

I had the absolute pleasure of hanging with the incredible Jeff Shore. Let me tell you, this man just gets it. We dove into a whirlwind of topics, from my first celebrity crush to my deep-seated love for homebuilding. Jeff and I shared laughs, insights, and a whole lot of passion for what we do.Tune in as we explore why it's so crucial to love what you do and who you do it with. Life is too short to spend it on anything less than what sets your soul on fire. As Jeff and I discussed, you only get one shot at this life – why waste it?Join us for a conversation filled with inspiration, motivation, and a few surprises along the way. Whether you're in sales, homebuilding, or just looking for a spark of joy in your day, this episode is for you. Let's make every moment count together!I love you. Be great, be great, be great.

How can you better serve those around you by going deeper and meeting them where they are, one-on-one? In this episode, Jeff, Jeff, and Jeff discuss: Understanding your spiritual gifts and stepping out of your comfort zone. The Buying Formula and the power of “Tell me more.”Meeting the unexpected challenges of life head-on - God has orchestrated them from behind the scenes. Staying focused on The One.Giving isn't Godly unless there is a sacrifice.    Key Takeaways: There are times we don't step forward because we feel underequipped. But there is something about stepping out of your comfort and dramatically lurching forward. You will be amazed at what you can do. Generosity in business begins with those within your organization but does not stop there.Writing a check is great, but generosity can also come in the form of giving your time. There is something tactical and practical in meeting people where they are at. Set goals, think bravely, and write it down. You'll be amazed at what will show up.   "In any area of influence, we have to be able to go deeper, and I am convinced that people want to share more, they're just not convinced that the people they are talking to want to know more. That's the idea of ‘Tell me more, let's go deeper on that.' It's not just a good sales skill - it's a good life skill." —  Jeff Shore About Jeff Shore: Jeff Shore is a contemporary expert in residential sales and sales leadership with over three decades of experience in selling, consulting, speaking, and teaching. Jeff has spoken to thousands of real estate sales professionals from San Francisco to New York, from Alberta to Abu Dhabi. He is the author of 11 sales books. Tens of thousands of sales professionals watch his weekly Five Minute Sales Training on YouTube. Jeff is a Certified Speaking Professional through the National Speaker's Association, and a fellow in the NSA's Million Dollar Speaker's Group, comprised of the NSA's most successful members.When Jeff is not on an airplane he enjoys playing hockey, reading a book a week, playing bass guitar, serving as a part-time pastor at his church, working with The Gathering Inn homeless coalition, and hanging out with Karen, his wife of 37 years, and their seven grandkids.  Connect with Jeff Shore:Website: https://www.jeffshore.com/YouTube: https://www.youtube.com/user/JeffShoreTrainingLinkedIn: https://www.linkedin.com/in/jeffshoreTwitter: https://twitter.com/jeffshoreFacebook: https://www.facebook.com/JeffShoreCommunityInstagram: https://www.instagram.com/jeffshoreconsulting/Check out Jeff's Books Here: https://shop.jeffshore.com/collections/books    Connect with Jeff Thomas: Website: https://www.arkosglobal.com/Podcast: https://www.generousbusinessowner.com/Book: https://www.arkosglobal.com/trading-upEmail: jeff.thomas@arkosglobal.comTwitter: https://twitter.com/ArkosGlobalAdv Facebook: https://www.facebook.com/arkosglobal/LinkedIn: https://www.linkedin.com/company/arkosglobaladvisorsInstagram: https://www.instagram.com/arkosglobaladvisors/YouTube: https://www.youtube.com/channel/UCLUYpPwkHH7JrP6PrbHeBxw

In today's episode: Jeff Shore and Ryan Taft discuss the importance of being a good storygetter and how it can lead to deeper relationships and more sales. They emphasize the need for genuine curiosity and the ability to listen and ask meaningful questions. They also highlight the power of retelling stories, reliving the emotions associated with those stories, and creating a deeper connection with others. The conversation touches on the motivation behind being a good storygetter and the importance of focusing on the other person's needs and improving their life. They also discuss the pitfalls of traditional sales techniques and the need to avoid being a 'weirdo' in sales interactions. Timestamps: 00:00 Importance of Being an Empathetic Listener  02:20 Dealing With Travel Woes 05:37 Homes For Cancer Patients 07:55 What is Client Love? 09:30 The 10 Most Expensive Zip Codes in the USA 12:40 Beverly Hills, 90210 Mansion Just Sold 14:24 Airbnb Icon Series 17:10 How do You Become A Good Storygetter 22:45 What Happens When You Retell Someone's Story 25:14 The Importance of Focusing on Others' Needs 29:15 Are Storygetters Born or Made? 31:40 Do You Have A Desire To Get Better 34:05 Don't Be A Weirdo About Ryan: Before joining Shore Consulting over a decade ago, Ryan Taft was the National Sales Training Manager for a $10B Fortune 100 homebuilder and a licensed Realtor® in Arizona. Ryan is consumed with a passion for helping others achieve breakthrough results in sales, business and life.  With a career spanning two decades training and coaching sales teams from call centers to new homes sales counselors, Ryan combines his knowledge of human performance, psychology and sales skills development to deliver extraordinarily engaging, energizing and insightful training experiences that drive peak performance at all levels. Ryan is the author of Storygetter: How To Leverage The Power of Curiosity to Make More Sales and Build Deeper Relationships. Acknowledgements: Builder365 is powered by Opendoor for Builders. For easy sales and smooth moves, visit www.opendoor.com/builder365

Larry Webb, a veteran in the home building industry, joins Jeff Shore as the first guest on the Builder365 podcast! Larry shares his journey from being a history teacher to becoming a successful home builder and emphasizes the importance of people and relationships in the industry! Builder365 is powered by Opendoor for Builders.  For easy sales and smooth moves, visit www.opendoor.com/builder365  Starting the episode off, Jeff quizzes Amy on some homeownership statistics! Then, the Larry Webb interview dives deep into the challenges and triumphs of the homebuilding industry, from navigating the economic impacts of the Great Recession and the COVID-19 pandemic to addressing the urgent need for more women in leadership roles. Larry and Jeff also discuss the stark differences between small boutique builders and major construction firms, the growing housing affordability crisis, and the nation's homelessness issue. Plus, get a personal glimpse into the lighter side of the industry with stories from Larry and Jeff, including their long-standing participation in an exclusive fantasy football league!   Find us on the web: YouTube - www.youtube.com/@JeffShoreSalesTraining Facebook - www.facebook.com/JeffShoreCommunity LinkedIn - www.linkedin.com/in/jeffshore/ Instagram - www.instagram.com/jeffshoreconsulting Website - www.jeffshore.com 

Join us on "The Market Pulse" as host Aaron Fichera interviews Jeff Shore, a luminary in the new home sales sector and the creative force behind Shore Consulting. Dive into Jeff's illustrious journey in real estate, exploring his revolutionary 4:2 Formula™ sales framework that has dramatically reshaped selling strategies in the new home market.  Our discussion also highlights the expansion of Shore Consulting, emphasizing how Jeff's leadership and his team's dedication have propelled their status as frontrunners in the field. As well as, reimagining what the new sales leaders must-do in order to stand out and adapt to the ever changing environment of residential real estate.  Tune in for an engaging conversation filled with expert advice and motivational stories, aimed at those looking to excel in the world of new home sales. About Our Guest - Jeff Shore Jeff Shore is the founder and CEO of Shore Consulting, Inc. a company specializing in field-tested and proven consumer psychology-based sales training programs. Jeff is a top-selling author and an award-winning keynote speaker. He holds the prestigious Certified Speaking Professional designation from the National Speakers Association and is a member of the NSA's exclusive Million Dollar Speakers Group.  With over 30 years of real-world, frontline experience, Jeff's advanced sales strategies spring from extensive research into the psychology of buying and selling. He teaches salespeople how to climb inside the minds of their customers to sell the way their buyers want to buy. Using these modern, game-changing techniques, Jeff Shore's clients generated over $65 billion in sales last year.  He resides in Northern California with his wife Karen. When he isn't on a stage or on an airplane you can find him doting on his adorable gang of grandchildren, serving at his local church, or getting some ice time at the local rink where he plays in a competitive hockey league.  

In the debut episode of Builder365, hosts Jeff Shore and Amy O'Connor dive into the heart of homebuilding, celebrating its achievements and addressing its challenges. Builder365 is powered by Opendoor for Builders.  For easy sales and smooth moves, visit www.opendoor.com/builder365  Jeff & Amy discuss housing affordability, spotlighting 3D-printed homes as an innovative solution. The duo critically examines the impact of recent changes in the National Association of Realtors, exploring how these shifts affect buyers, realtors, and builders alike. The episode concludes with a personal reflection on the homebuilding industry. From the elements they cherish to the aspects they critique, Jeff and Amy's insights paint a vivid picture of the industry's complexity and its profound influence on people's lives.    Find us on the web: YouTube - www.youtube.com/@JeffShoreSalesTraining Facebook - www.facebook.com/JeffShoreCommunity LinkedIn - www.linkedin.com/in/jeffshore/ Instagram - www.instagram.com/jeffshoreconsulting Website - www.jeffshore.com 

Join us for an inspiring episode as we interview Mollie Elkman, the owner and President of Group Two, a leading full-service marketing partner for America's most successful builders. Discover Mollie's incredible journey of taking over the agency and turning it into a thriving brand. Explore her best-selling children's book, "The House That She Built," which has grown into a global movement sparking curiosity in STEM and construction careers. Mollie's remarkable achievements earned her the title of 2022 Sales and Marketing Professional of the Year, and learn about her role as a headliner at Jeff Shore's Sales and Marketing Summit this summer. Prepare to be inspired as Mollie shares her insights on building a successful brand, fostering creativity, and making a lasting impact in the industry.Want to learn from Mollie? Join us at Jeff Shore's Sales and Marketing Summit this July in Nashville with our exclusive BUY ONE GET ONE deal! Use this link to purchase https://anewgosell.com/jeff and use a discount code ANEWGO at checkout to receive this exclusive deal. 

To watch this video please visit: https://anewgosell.com/show73Are you a homebuilder looking to connect with high-quality, engaged leads and deliver a personalized buying experience? Look no further than Anewgo Marketplace, the premier online destination for new construction homes. Our platform offers a range of unique features designed to make the buying process easy and convenient for buyers.Discover how Anewgo Marketplace can revolutionize the way you sell new homes. Our AI-powered matching technology ensures that you connect with the right buyers for your homes, while our interactive design tools enable them to fully design their dream home online. Plus, our collaborative design capability streamlines the buying process and builds strong relationships with buyers.You'll learn how Anewgo Marketplace can help you:Boost your sales and revenue through AI-powered matchingEnhance the buying experience through interactive design toolsStreamline the buying process through collaborative capabilitiesBuild strong relationships with engaged buyersDon't miss out on this opportunity to maximize your profits with Anewgo Marketplace. Register now to join us and discover how our platform can help you achieve your sales goals and provide the personalized customer experience that buyers crave.To learn more about Jeff Shore's Sales and Marketing Summit please visit: https://jeffshore.com/summit-2023/To take advantage of the BUY ONE GET ONE offer please visit: https://anewgosell.com/jeff and enter code ANEWGO at checkout. 

In this episode, we sit down with Taylor Humphrey, the Director of Sales and Marketing at Pacesetter Homes, who has been named Sales Manager/Leader of the Year by NAHB and recognized as one of Professional Builder Magazine's 40 under 40. Taylor shares his journey from a project supervisor to a top sales leader, and the lessons he has learned along the way.Taylor attributes his success to several factors, including his dedication to setting goals and continuously learning new skills. We discuss how he has cultivated a growth mindset and remained focused on achieving his objectives, even during challenging times.Whether you are a seasoned sales professional or just starting in the industry, Taylor's insights and experiences provide valuable inspiration and advice for anyone looking to succeed. Visit https://anewgosell.com/jeff to take advantage of the BOGO deal for Jeff Shore's Sales and Marketing Summit in Nashville, TN this summer. Use promo code ANEWGO at checkout. 

In this podcast episode, Kevin Kartchner, founder of the FAM Program, sits down with Jeff Shore, founder of Shore Consulting, the #1 new home sales training company in the world. Together, they share insights and strategies for mastering the art of new home sales, drawing from Shore Consulting's extensive experience in helping clients deliver over 145,000 homes and generate $54 billion in revenue. Whether you're a new home sales professional or simply interested in improving your sales skills, this conversation is packed with valuable tips and advice. Don't forget to follow Kevin on Instagram and check out The Fight Against Mediocrity program for more resources on scaling your business. For a free training on how to earn your first 100k visit: https://go.thefightagainstmediocrity.com/info

ABOUT TODAY'S SHOW On today's show, Jeff talks about how there is a science – an actual neurological process that occurs in our brains with each and every decision we make. He also talks about what happens when we work with that science.   ABOUT JEFF Jeff West is the award winning author of the heartwarming business fable, The Unexpected Tour Guide, winner of the Bronze Level Award in the Business Fable Category from the Axiom Business Book Awards in 2015 and recipient of kind endorsements from bestselling authors Bob Burg, Brian Tracy and Tom Hopkins. His latest parable, Said the Lady with the Blue Hair, coauthored with Direct Sales legend, Lisa M. Wilber will be released in December of 2022. Bob Burg, coauthor of The Go-Giver Series said, ““A simply terrific book that combines an immensely engaging story you won't be able to put down along with the powerful principles needed to build a successful Direct Selling business.” And Andrea Patten, author of What Kids Need to Succeed said, “I love the rich tradition of story-telling that is such a big part of the Direct Sales industry. In fact, I'll bet I wasn't the only kid who grew up reading Og Mandino or listening to Earl Nightingale before school — not to mention hours of listening to the laughter of countless sales professionals as they followed one of the secret, unwritten rules of the trade. I'm delighted that Said the Lady With the Blue Hair will now become part of that great tradition.” He is a proud member of The Go-Giver Community and The Go-Giver Success Alliance with Bob Burg and Kathy Tagenel. He has been a guest on national and international sales shows such as The Go-Giver Influencers – Making a Significant Impact, hosted by Bob Burg, The Buyer's Mind with Jeff Shore, The Author Your Brand Show with Doug Crowe, Monday Morning Madness with Lisa Wilber, Author to Authority with Kim Thompson-Pinder and Add Value 2 Entrepreneurs with Robert Peterson, and has been a quoted source for publications such as Sales and Marketing Management Magazine, the National Federation of Independent Business, and Peak Sales Recruiting.  For over 30 years, Jeff coached and led sales teams in multiple industries and was among the top sales performers and leaders in the nation. For over twenty years, he was an entrepreneur in field sales management with the Fortune 500® insurance company, Aflac. Jeff has earned a B.S. Music Ed. from Jacksonville State University; a Master of Music Composition from Texas A&M University, Commerce; and a Certified Leadership Fellow® from The American College.   LINKS SHARED ON THE SHOW Main Website:  https://jeffcwest.com Free Fusion Points® Consultation for Sales Team Leaders and Entrepreneurs: https://jeffcwest.com/speaking Free 3-Video Sales Training Course:  https://survivalskillsforcommissionsalespeople.com Free Sales and Leadership Coaching (Weekly Email Series, 2 Great PDFs and 3 Chapters of The Unexpected Tour Guide):  https://jeffcwest.com/ufc Said the Lady with the Blue Hair: https://app.elify.com/vbc/b2ch5mf066 The Unexpected Tour Guide: https://jeffcwest.com/tutgbook/ Follow Jeff on LinkedIn: https://www.linkedin.com/in/jeffcwest/ Follow Jeff on Twitter:  @JeffCWestAuthor https://twitter.com/JeffCWestAuthor Connect with Jeff on FaceBook: https://www.facebook.com/jeff.west.330   ABOUT OUR SHOW Mastery Unleashed (formerly Overcoming Mediocrity) is a podcast for success-driven women who want to empower their thoughts, design their dream businesses, and build beautiful lives that are aligned with their destinies—hosted by Bestselling Author and Business Strategist Christie Ruffino. Each episode features today's top influencers and entrepreneurs on the rise as they share empowering stories and ninja tips meant to become the FUEL that will ignite a positive change in YOUR life and the lives of others.   Access Our Free Gift Vault GET THIS GIFT AND MANY MORE HERE: https://masteryunleashedpodcast.com/gift-signup/   

This week on the Homes for HOPE Podcast, Jeff Shore joins Drake Holtry to discuss what it is he thinks the building industry needs to be hearing right now as well as who invested in him to help get him where he is today. For more information on Homes for HOPE, visit homes4hope.org. For more information on Jeff Shore, visit jeffshore.com. If you're in the building industry and would like to be on the Homes for HOPE podcast, email dholtry@homes4hope.org.

Jeff Shore is the co-author of the new book "From Contract to Close" which focuses on how to earn referrals through outstanding customer care. Jeff is a 35-year real estate veteran and the founder of Shore Consulting, offering sales strategy, training and coaching to builders around the world. If you're involved with sales or customer service in your business, this is the episode for you. We discuss topics such as understanding how people make decisions, how to deal with couples when selling and how focusing on customer satisfaction will not help your business.  For more from Jeff Shore: Jeffshore.com facebook.com/jeffshorecommunity twitter.com/jeffshore youtube.com/jeffshoretraining linkedin.com/jeffshore  instagram.com/jeffshoreconsulting    1:48  - Why sales  10:27  Tips strategies for working with Couples  15:30 The Customer satisfaction problem  29:30 Sales are down, how do you grow 33:30 The sales process - When to ask what's your budget  38:50 Closing Questions

Market Proof Marketing · Have Your Tactics Changed Fast Enough with Jeff Shore Kevin Oakley was joined by Jeff Shore to talk about his new

When it comes to coaching sales, Jeff West is one of the best. Jeff West will teach you how to increase sales by Engaging in the Science of Persistence. Here are some of the key takeaways you'll learn: 4:39 Pivoting in Life 6:10 Introduction to Said The Lady With The Blue Hair 8:39 You can't earn a six-figure income on minimum wage effort 11:54 People Can make decisions based on logic alone, myth debunked 14:57 Combining Nuts & Bolts & a Culture of Leadership to grow 18:01 Engage The Science of Persistence 20:36 Building Trust & Relationships 24:36 Get involved in your community to become a community connector 26:35 Sales Book Recommendations Who is Jeff West? He has been a guest on national and international sales shows such as The Go-Giver Influencers – Making a Significant Impact, hosted by Bob Burg, The Buyer's Mind with Jeff Shore, The Author Your Brand Show with Doug Crowe, Monday Morning Madness with Lisa Wilber, Author to Authority with Kim Thompson-Pinder and Add Value 2 Entrepreneurs with Robert Peterson, and has been a quoted source for publications such as Sales and Marketing Management Magazine, the National Federation of Independent Business, and Peak Sales Recruiting. For over 30 years, Jeff coached and led sales teams in multiple industries and was among the nation's top sales performers and leaders. For over twenty years, he was an entrepreneur in field sales management with the Fortune 500® insurance company, Aflac. To learn more about Jeff West check out www.jeffwest.com or connect with him on LinkedIn https://www.linkedin.com/in/jeffcwest/

Jeff shares three biggest takeaways from the Leadership Summit in Austin and his advice on preparing your team for the next market. Jeff Shore is the Founder and President of Shore Consulting, Inc. a company specializing in field-tested and proven consumer psychology-based sales training programs.Jeff is a top-selling author, host of the popular sales podcast, The Buyer's Mind, and an award-winning keynote speaker. He holds the prestigious Certified Speaking Professional designation from the National Speakers Association and is a member of the NSA's exclusive Million Dollar Speaker's Group.With over 30 years of real-world, frontline experience, Jeff's advanced sales strategies spring from extensive research into the psychology of buying and selling. He teaches salespeople how to climb inside the mind of their customers to sell the way their buyers want to buy. Using these modern, game-changing techniques, Jeff Shore's clients generated over $30 billion in sales last year.Pre-order Jeff's newest book Contract to Close.The best builders aren't looking for referrals; they are looking to provide great experiences that earn referrals.The best builders aren't looking for great evaluation scores; they are looking to provide great experiences that earn great evaluation scores.This book centers around the story of two fictional (and yet all-too-realistic) homebuyers, two friends who purchase at the same time from two different homebuilders. The book follows their journey from purchase consideration to move-in and beyond. Along the way we will learn how one homebuilder succeeds in delivering an enjoyable experience, while the other suffers because of inferior customer care practices.Whether you're in sales, construction, warranty services or lending, this book is going to show you how to create compelling home buying experiences that earn referrals. Learn more about the upcoming 4:2 Formula event in Chicago. 

Anewgo sponsored Jeff Shore Leadership Summit 2022 in Austin TX and we had so much fun at the event! We recap our takeaways, favorite moments with clients and what we look forward to the most before we leave Austin.  For full show notes please visit https://anewgosell.com/show31

This week, we talk about how to follow up with your customers and the importance of tracking your sales. If you're not doing both, what exactly are you doing with your time?Book Recommendations (if you use our links, it supports the show):Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit by Jeff Shore (https://amzn.to/3x76Yuc)Wisdom Shared: 568 Stirring Quotes to Get You Moving Towards Your Dreams by Baraka Dorsey (https://amzn.to/3GZJGYD)Be sure to check out our companion website -- RetailSalesMotivation.comPlease send your comments and questions (as well as request a free sales tracker) to podcast@retailsalesmotivation.com. We really want to hear from you!Please subscribe and rate us on Apple Podcasts, Spotify, Google Podcasts, or wherever you listen to us.Credit: Music by Ivymusic from PixabayWomen's Business Center of Richmond, Virginia

What separates high performers who can sell anything to anyone from those who are struggling to make even one sale a month? To answer this question we have invited international sales expert Jeff Shore, Founder and President of Jeff Shore Consulting to the show. He will share winning tips and tricks you can adopt into the sales process to rev up your performance and master the game of selling. Jeff has over 30 years experience in sales and has trained sales teams across the globe to dramatically improve their sales results. His successful sales methodology comes from years of sales experience and extensive research in cognitive behavioral theory and buying psychology. He is the author of 9 books including Be Bold and Win the Sale, Follow-up and Win the Sale, Deal with It and Closing 2.0

How do you prepare for the next shift in the way we do business? Today, housing professionals have all had to pivot how we do business due to the heavier reliance on technology and the current housing supply and demand upsets. Those who aren't ready to adapt risk getting left behind. In this episode of the Sales Lab Podcast, we're talking to Jeff Shore, founder and CEO of Shore Consulting, to discuss what is needed for business leaders to develop a strategic plan for an unknown future. Take away actionable steps that will help you create processes to remain nimble in the face of those changes and thrive.

Read the complete transcription on the Sales Game Changers Podcast website. JEFF'S TIP FOR EMERGING SALES LEADERS: "Let the personalization drive the nature of the call. You can look at a follow-up call based on saying, "Here's what I have to say, isn't it cool?" or I can look at it and say, "Here's who this human being is and what their needs are." But the more personalized you can make your follow-up, the more effective your follow-up is going to be. I'm not suggesting there isn't a place for having something on the shelf that you can deliver, but before you make that follow-up call, look at your notes and find that sense of personal connection. This ties into a mindset that you want to carry through, every single conversation sets up the next conversation and every conversation starts by reframing back to the last conversation. If you're in your sales call, do not end that sales call unless you're already getting the check. Don't end that sales call without making an appointment for the next call. Then when you make that appointment, what do you say? "Back here we talked about this." The more personal I can make that "this", the better off we're going to be. The more personalized your follow-up is, the more effective your follow-up is going to be.

What is cognitive behavioral therapy… and what on earth does it have to do with sales leadership? In this episode of Sales Lead Dog, host Christ Smith talks with Jeff Shore of Jeff Shore Sales Training about how he uses this powerful psychological technique to help salespeople work through discomfort before they ever speak to a potential customer.  Cognitive behavioral therapy, or CBT, is a technique where you train the mind through practice and repetition to overcome uncomfortable feelings. It's often used to treat addiction -- but Jeff uses it to treat our collective addiction to discomfort. As Jeff says, “The destination called mastery is on a road called repetition, and there are no shortcuts to that.” As painful as it can be to spend time practicing and working through discomfort before you ever hit the sales floor, when you build that mind and muscle memory, you are setting yourself up for success.   From looking at CRM like an airplane pilot to trying to make everything just a little bit easier, this episode is chock full of practical, easy to implement techniques that will transform your sales experience, whether you are a sales leader, entrepreneur, or just starting out in the industry.    Quotes “If you fail in a coaching environment, you get better. If you fail on the field, that's costing you money.” (13:35-13:39) “The destination called mastery is on a road called repetition, and there are no shortcuts to that.” (14:53-15:01) Links: https://jeffshore.com/ https://jeffshore.com/blog https://www.linkedin.com/company/shore-consulting-inc/ https://www.linkedin.com/in/jeffshore/ https://www.amazon.com/Follow-Close-Sale-Effective-Follow-Up/dp/1260462668/ref=sr_1_1?dchild=1&keywords=jeff+shore&qid=1610578949&s=books&sr=1-1 (Follow Up and Close the Sale)  Empellor CRM Website https://www.empellorcrm.com Empellor CRM LinkedIn https://www.linkedin.com/company/empellorcrm Podcast production and show notes provided by FIRESIDE Marketing https://meetfireside.com/podcast-production-service/  

We sit down with Jeff Shore, founder and CEO of Shore Consulting to discuss his most recent book, Follow Up and Close the Sale. What does a sales person do when the customer says, “Not yet”? Jeff offers researched based insights that teach you how to maintain emotional altitude, personalize follow-up, wake up tired leads, and select the right follow-up method.

Most sales professionals have a negative perception of follow-up, sadly throwing away the opportunity to stand out and connect with their prospects. This week on INSIDE Inside Sales, Darryl is joined by Best-Selling author and foremost authority on the follow-up, Jeff Shore. Darryl and Jeff discuss the science behind why following-up can help you to close more deals, the optimal multi-channel strategy to leverage, as well as dispelling the myths and mental hang-ups behind why SDRs avoid the follow-up. They also talk about the wisdom of finding commonalities between you and your prospects and how following-up can lead to the benefit of referrals. Don't miss learning how to maximize your prospect's emotional altitude and close more deals on this episode of INSIDE Inside Sales! Jeff is the President and CEO of Shore Consulting. Jeff blends leading-edge research in Cognitive Behavioral Therapy with an infectious passion for the sales process and personal relationships with customers. Put simply, Jeff is able translate sales theory into simple, effective and repeatable applications. Jeff's highly sought-after keynote speaker sessions inspire audiences around the globe to change their mindset and in turn, change their world. His innovative, research-driven approach to sales training is more than just another flavor of the week—it's a fundamental shift in how to approach your customers and the sales process. Jeff Shore is a distinguished member of the National Speakers Association Million Dollar Group and is a Certified Speaking Professional (CSP). Jeff is the author of seven books, including his most recent Closing 2.0, How to Close More Sales Faster by Putting the Customer First. Easy to read and easy to implement, Jeff's books focus less on gimmicky and antiquated sales lines and more on the actual experience that each of your customers experiences during a buying cycle. The more you understand your customers needs, fears and ambitions, the easier the “closing” process gets. Unlike most sales training that merely provides a short-term energy boost, Jeff (and the Shore Consulting team) partner with you to fundamentally change your sales approach in order to make lasting impact for years to come. Jeff's proven sales training methodology blends leading-edge research with real-world sales floor expertise, all delivered with Jeff's trademark engaging and humorous style. Jeff understands that sales training is a process, not an event, and that real sales training delivers improved performance through repetition, mastery and accountability.

My guest today is Founder and President of Shore Consulting, Inc. a company specializing in field-tested and proven psychology-based sales training programs. He is a top-selling author, an award-winning keynote speaker, and the host of the popular sales podcast, The Buyer’s Mind. With over 30 years of real-world, frontline experience, his advanced sales strategies spring from extensive research into the psychology of buying and selling. He teaches salespeople how to climb inside the mind of their customers to sell the way their buyers want to buy. Using these modern, game-changing techniques, his clients generated over $30 billion in sales last year.

Market Proof Marketing · ICYMI – Pulse 2020 Keynote Speaker Highlights In this week's episode, we're sharing key moments from the four keynote speakers at Do You Convert's Online Sales & Marketing PULSE.  We couldn't have asked for better event partners and wanted to share the highlights for anyone who could not attend. Plus, in the news… Google Analytics 4, Facebook Ads and politics, and how the housing market has changed forever. Story Time (0:49) Kevin shares update on his custom building process and thoughts on why every member of the organization should know how to discuss pricing and value with customers. PULSE Hallway Talk – Here were some of the key discussions that happened live between attendees: Positions and Staffing – online sales, content, marketing technologist The need for more/quality content Best way to execute price increases In the News (24:49) Zillow's Brokerage News and the 2 Megatrends of Real Estate Tech (MikeDP.com) Meet Google Analytics 4: Google's vision for the future of analytics (SearchEngineLand.com) Why political campaigns are flooding Facebook with ad dollars (cnbc.com) COVID-19 Has Changed The Housing Market Forever. Here's Where Americans Are Moving – And Why (Forbes.com) 360 Topic of the Week: PULSE Keynote Speaker Highlights (46:20) Kevin pulled 5-minute audio clips from the PULSE event of the four keynote speakers. Hear the funniest, most moving, and best “aha” moments from Scott Stratten, Ronda Conger, Melanie Deziel, and Jeff Shore. Questions? Comments? Email show@doyouconvert.com or call 404-369-2595 and we'll address them on the next episode. More insights and opportunities in the Market Proof Marketing Facebook group. Subscribe on iTunes —> https://now.doyouconvert.com/mpm-itunes Follow on Spotify —> https://now.doyouconvert.com/mpm-spotify Subscribe on Google Play —> https://now.doyouconvert.com/mpm-gplay Listen on Stitcher —> https://now.doyouconvert.com/mpm-stitcher  A weekly new home marketing podcast for home builders and developers. Each week Kevin Oakley, Andrew Peek, and others from Do You Convert will break down the headlines, share best-practices and stories from the front line, and perform a deep dive on a relevant marketing topic. We're here to help you – not to sell you! The post Ep 122: ICYMI – Pulse 2020 Keynote Speaker Highlights appeared first on Online Sales and Marketing for Home Builders - DYC. The post Ep 122: ICYMI – Pulse 2020 Keynote Speaker Highlights appeared first on Online Sales and Marketing for Home Builders - DYC.

Following up is a vital part of the sales process that is often overlooked. Are you following up when you should be? What are the best strategies for following up? What method of follow up is most popular – and is the most popular method really the best method? To learn more, listen to today’s episode in which you’ll hear from Jeff Shore, who’s recently released a book geared toward giving you the information that you need to know about the importance of and best practices for follow up. Episode Highlights:  Why Jeff wrote his new book, Follow Up and Close the Sale How the book is organized What follow up isn’t What follow up is for How follow up shows customers how much we care The strategy of follow up Why email shouldn’t be the number one method of follow up Jeff’s definition of the lead conversion hour How to get immersed in the follow up process The story of Bill Porter The knee of the curve Resources:  Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit

In this episode, I speak with sales consultant and trainer Jeff Shore about his new book, Follow-Up and Close the Sale on this Sales Influence(r) Podcast special.

Over the past decade, companies have invested millions of dollars in CRM technology yet front-line salespeople and sales leaders are still groping for solutions. Jeff Shore shows us how to personalize follow-up, better serve customers, and seal the deal faster – and more easily. Jeff Shore is Founder and President of Shore Consulting specializing in field-tested and proven consumer psychology-based sales training programs.Jeff is a top-selling author, host of the popular sales podcast, The Buyer's Mind, and an award-winning keynote speaker. He teaches salespeople how to climb inside the mind of their customers to sell the way their buyers want to buy. Using these modern, game-changing techniques, Jeff Shore's clients generated over $30 billion in sales last year. Today's show is sponsored by Audible.com. Audible.com is a leading provider of spoken audio entertainment and information. Listen to audiobooks whenever and wherever you want. Get a free book when you sign up for a 30-day free trial at audibletrial.com/businessgrowth.

Interested in extending your professional knowledge or upskilling to earn more money?   Jenny and Toni discuss all the certifications and memberships available that will raise your value as a real estate agent. Besides the obvious skills you need to service a client, there's no magic combination of courses a real estate agent should take.  A long-term commitment to learning can include signing up for in-class courses, online courses or membership engagements with like-minded individuals in your field. This can go a long way towards improving your chances for a boost in your income level that truly reflects your hard work.  Jenny and Toni put together a list of the best coaching and certificate programs that will help you produce real results and stay on top of the competition.  ORGANIZATIONS: UDI https://udi.bc.ca/ BNI https://www.bni.com/ BIA https://www.bia.bc.ca/ ULI https://uli.org/ Tall Building and Urban Habitat https://www.ctbuh.org/ COACHING: Transformation Catalyst https://www.transformationcatalyst.ca/ Kate Northrup https://katenorthrup.com/ Tom Ferry https://www.tomferry.com/ Jeff Shore https://jeffshore.com/blog/ Brian Buffini https://www.buffiniandcompany.com/

I am so honored to be featured on Jeff Shore's The Buyer's Mind Podcast. In this episode, I virtually sit with Jeff to talk about the importance of being your best self, not only as a sales professional but in every aspect of your life. Your mindset determines your success. As a salesperson, you have to eat a diet of positivity because you're going to get a lot of “No” before you get a “Yes.”  I share how you can feed that positive side of you.Thank you so much Jeff Shore! It was so fun!

The follow up contact with a potential client remains one of the trickiest and least talked about by sales professionals. Jeff invites Jeff Shore to the program today. Jeff is a speaker, sales trainer and author of the brilliant book, 'Follow Up and Close The Sale'. Jeff Shore's long history in real estate gives him a unique perspective on follow ups. One that might feel very different or even contradictory from what you've heard in the past. He gives strategic advise on techniques, leveraging buyers emotional frame, switching your mindset from feeling intrusive to getting buyers excited, and how to wake up old leads. Find out more about Jeff Shore here We have a LinkedIn Community where we're posting clips and having discussions about the episodes. Join us! Don't forget to subscribe rate and review our podcast. It only takes a second and helps us make more podcasts for you. The Why and The Buy is a Pod About It Production.

Are you trying to be all things to all people?  Maybe, as a sales professional, what you should be concentrating on teaching our customers - how to receive better service.  What does that mean? Find out in today's episode. ===================================== Get your sales question answered on The Buyer's Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1.    Want more of Jeff Shore's advanced sales strategies? Visit www.JeffShore.com to download free sales tools & resources. Or come join the Jeff Shore Community on Facebook https://www.facebook.com/JeffShoreCommunity  =====================================

What's keeping you from asking for the sale?  Could it be your own fear?  How do you conquer your fear and push past your internal survival instincts to help your customer?  Jeff has the answers in this week's Buyer's Mind! ===================================== Get your sales question answered on The Buyer's Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1.    Want more of Jeff Shore's advanced sales strategies? Visit www.JeffShore.com to download free sales tools & resources. Or come join the Jeff Shore Community on Facebook https://www.facebook.com/JeffShoreCommunity  =====================================

Ronda Conger, author of Better Human, sits with Jeff to talk about the importance of being your best self, not only as a sales professional but in every aspect of your life. Your mindset determines your success. As a salesperson, you have to eat a diet of positivity because you're going to get a lot of “No” before you get a “Yes.”  Ronda shares how you can feed that positive side of you. ===================================== Get your sales question answered on The Buyer's Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1.    Want more of Jeff Shore's advanced sales strategies? Visit www.JeffShore.com to download free sales tools & resources. Or come join the Jeff Shore Community on Facebook https://www.facebook.com/JeffShoreCommunity  =====================================

Your financial advisor is one of the most important tools in your retirement toolbelt as he or she may be the professional that has the most impact on your life other than a doctor if you are ill. I feel it’s imperative that you make your decision on what financial advising team you choose based on what I call “right fit.” We’ll take a look at the client-advisor connection and what the ideal relationship can look like. We have a special guest on the show who will help us shed some light on this topic. Jeff Shore is the Founder and President of Shore Consulting.  His company specializes in psychology-based sales training programs. Jeff is a top-selling author, host of the popular sales podcast, The Buyer’s Mind, and an award-winning keynote speaker. He holds the prestigious Certified Speaking Professional designation from the National Speakers Association and is a member their exclusive Million Dollar Speaker’s Group. Check out the footnotes for the episode HERE! Learn more about Jeff Shore here: https://jeffshore.com/ Subscribe to his podcast on itunes: The Buyer'sMind And check out Episode #32: What Your Customer Thinks About Money with David Rosell

We often categorize sales energy into high energy and low energy but that doesn't really describe sales energy.  Some salespeople are very laid back and are incredibly successful. No one would describe them as “high energy.”  When we think about energy in sales maybe we need to rethink what it means to have energy in sales and then ask the question - how can we be our best energy selves? ===================================== Get your sales question answered on The Buyer's Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1.    Want more of Jeff Shore's advanced sales strategies? Visit www.JeffShore.com to download free sales tools & resources. Or come join the Jeff Shore Community on Facebook https://www.facebook.com/JeffShoreCommunity  =====================================

John Hall, author of Top of Mind and co-founder of Calendar.com, shares with Jeff about the importance of influence in sales and marketing. Marketing and Sales need to be working with each other to make both sides successful.  Salespeople are listeners who are finding the pain points of customers and seeking to meet their needs.  When that information gets shared with the marketing department, they can improve their outreach and help bring in more customers. ===================================== Get your sales question answered on The Buyer's Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1.    Want more of Jeff Shore's advanced sales strategies? Visit www.JeffShore.com to download free sales tools & resources. Or come join the Jeff Shore Community on Facebook https://www.facebook.com/JeffShoreCommunity  =====================================

Art Sobczak, author of Smart Calling, joins Jeff to discuss the often maligned idea of actually calling people.  While the old ideas of cold calling are long dead, the phone is still a powerful way for sales professionals to connect with their customers.  While face to face is still best, the second most powerful tool is voice to voice.  Learn how to get over your telephobia and improve as a sales person. ===================================== Get your sales question answered on The Buyer's Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1.    Want more of Jeff Shore's advanced sales strategies? Visit www.JeffShore.com to download free sales tools & resources. Or come join the Jeff Shore Community on Facebook https://www.facebook.com/JeffShoreCommunity  =====================================

NEWS FLASH... I am on the hunt to be better just like you. We are in this together. This episode is packed full of everything I learned at Jeff Shore's Virtual Leadership Summit. Don't get complacent, always question, always grow and always look for the new things. Just BE BETTER. There is no going back, only forward. Find this episode's downloads at bebetter.rondaconger.com. 

Cynthia Barnes and Jeff talk about how gender plays into the sales process. It's been sung, “it's a man's world” but what if sales recognized the unique challenges women face and the strengths they bring to the table - how many more women could reach the top 1% of sales? Cynthia Barnes started the NAWSP.org for just that reason. ===================================== Get your sales question answered on The Buyer's Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1.    Want more of Jeff Shore's advanced sales strategies? Visit www.JeffShore.com to download free sales tools & resources. Or come join the Jeff Shore Community on Facebook https://www.facebook.com/JeffShoreCommunity  =====================================

How creative are you in your sales approach?  Most sales professionals have to be creative in their sales approach.  Sales is about serving your customer and you serve by knowing your customer and their needs.  Jeff gives you some great ideas about how you can be creative in your follow-up and serve your customers. ===================================== Get your sales question answered on The Buyer's Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1.    Want more of Jeff Shore's advanced sales strategies? Visit www.JeffShore.com to download free sales tools & resources. Or come join the Jeff Shore Community on Facebook https://www.facebook.com/JeffShoreCommunity  =====================================

Jeb Blount joins Jeff to talk about the new sales reality.  Virtual tours, video calls, online showrooms are all just scratching the surface of what sales has become and will probably remain.  As your customers become accustomed to these methods of sales, are you embracing them? Change can be hard but the sooner you embrace change the easier it is for both you and your customer. ===================================== Get your sales question answered on The Buyer's Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1.    Want more of Jeff Shore's advanced sales strategies? Visit www.JeffShore.com to download free sales tools & resources. Or come join the Jeff Shore Community on Facebook https://www.facebook.com/JeffShoreCommunity  =====================================

This week's episode is entitled "What Cognitive Behavioral Therapy Has to do with Sales, Rollow-Up and Emotional Connections" and our guest is Jeff Shore, president of Shore Consulting.  Jeff has been a sales expert, author, speaker and executive coach for more than three decades.  He's guided executives and sales teams in large and small companies across the globe to embrace their discomforts and grow in ways never thought possible. We talk about the new book, Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit. And we talk about the work he's doing around customer experience and the law and the entire customer life cycle as well. We don't get a lot of people on the show that can talk about cognitive behavioral therapy. We also talk about his background and experience around research in this area and how it relates to sales. This and a lot more!  Sales Pipeline Radio is sponsored and produced by Heinz Marketing on the Funnel Radio Channel.  I interview the best and brightest minds in sales and Marketing.  If you would like to be a guest on Sales Pipeline Radio send an email to Sheena.

In this first episode of The Sales Lab, we focus on what builders, sales managers, and anyone in new home sales can do to build their sales team. Host Anthony Grasst talks with top-selling author Jeff Shore. Jeff is the Founder and President of Shore Consulting, Inc., specializing in field-tested and psychology-based sales training programs. In this episode, you will learn how to develop a culture that demands performance improvement, coach to and celebrate excellence, three keys to talent development, and how to accelerate skills mastery. Episode recorded during a live webinar broadcast on 9/20/2019.

We're taking our Best Of episodes weekly! Check back every Friday for a supercut of the most insightful, most inspiring, most useful pieces of sales wisdom from the week that was. And in case you missed it, click the links below to listen to the full episodes.   This episode is brought to you by, Deathwish Coffee, the world's strongest coffee and the only brew we drink when we do the show. It's the only choice for the true Sell or Diehard!   On today's show... 02:10 - Jeff Shore on "trigger events" and how they can lead to sales 06:41 - Jeffrey and Jen teach you how to bolster your presentation on Motivation Monday 11:49 - David Siteman Garland tells a story about one woman who took his class and became a millionaire.     Subscribe to the Sell or Die Podcast! It only takes 7.5 seconds

Our guest expert this week is Jeff Shore, keynote speaker and one of the leading researchers in buyer psychology.  Jeff Shore is bringing bleeding edge concepts to the Sell Or Die Podcast by talking about the relatively new science behind what makes customers purchase products. Listen and take notes as Jeff breaks down what makes customers tick.   Jeff Shore's highly sought-after sales keynote speaker sessions inspire audiences across the globe to change their mindset and change their world. As an in-demand sales keynote speaker, author and trainer for over three decades, Jeff has a unique ability to connect with audiences on a personal level and transform the way they look at what they do, inspiring meaningful and lasting change. This episode is brought to you by, Deathwish Coffee, the world's strongest coffee and the only brew we drink when we do the show. It's the only choice for the true Sell or Diehard! On today's show... 13:18 - "This is a really good time to be alive if you, because the research right now is evolving so quickly and it's so profound but on both sides. The whole field of behavioral economics and decision making psychology is is relatively recent." -Jeff Shore on the newness of decision based psychology 21:22 - What are heuristics and how can they affect your sales? 23:23 - What is the equation that can best create sales? 30:57 - "You have to have some sort of dissatisfaction either now or a future dissatisfaction that's going to serve as a motivator to get you to want to move forward on anything at all." - Jeff Shore on the behavior mechanics that get customers in the door. 35:13 - Why understanding the motivations that brought the customer in the door matters   Subscribe to the Sell or Die Podcast! It only takes 7.5 seconds

WHAT'S THE KEY TO SALES SUCCESS? BOLDNESS. The most common challenge every sales professional must overcome is not indecisive customers, inferior products, or innovative competitors. It's the discomfort you feel when trying to understand and enter into those customers minds, hearts, and souls. That's awkward! Understand your discomfort to overcome any challenge, be bold, and win the sale! **************************************************************** THE WORD is a #live freestylin' event + live #twitterchat (#SalesJolt) w/ @keenan. Every two weeks, Keenan invites a special guest, experts in human behavoir and #psychology, #sales, rocking the #smallbusiness world, and so much more... Don't be alarmed if things get entertaining in here. Explicit language known to pop in. You've been warned. The #sales and LIFE training, with #swagger. **************************************************************** Website: www.asalesguy.com Twitter: @asalesguy @keenan Facebook: https://www.facebook.com/asalesguyrecruiting https://www.facebook.com/heykeenan Instagram: asalesguy