Podcasts about sales service

In this episode, Emmet hosts Jessie Stamp, Marketing Consultant, and Judy Webster, VP Sales & Service, both of PatientNEWS. They take a deep dive into modern dental marketing, both traditional methods like direct mail and digital strategies, covering how strategically planning your marketing efforts can help mitigate the impact of rising inflation and increase revenue. Emmet, Jessie, and Judy explore how direct mail maintains a tangible presence in a digital age, fostering brand awareness and patient engagement; the synergy between direct mail and digital efforts, and optimizing campaigns to bolster online visibility and cultivate lasting patient relationships. Learn about SEO, clicks, analyzing local demographics and practice data, and many other marketing terms/strategies to tailor your approach. From website optimization to tracking marketing spend ROI, you'll gain actionable insights to amplify brand presence and navigate the evolving marketing landscape.   To Learn More About PatientNEWS Visit

How much time is needed to train a technician to work independently? What strategies encourage technicians to expand their (non-upselling) sales skills, and is it advisable? Fat Pat and Seth delve into these listener questions and more this week. From scaling up clients to promoting from within, they dive into a few different topics. If you were to create one standard operating procedure (SOP) now, what would it be and why? More importantly, is your focus better directed elsewhere? Just like most other answers on The Buzz, it's not necessarily a one-size-fits-all answer. Audio Mixing and Editing by www.verbell.ltd

In this excerpt from our Weekly Cohort Call, we take a look at some of the more common methods to Overcome Sales Objections in order to help functional rehab chiropractors and physical therapists improve on their sales skills.  Remember, running a business is a skill. Sales is a skill, too. Diagnosing a patient takes clinical skills to rule in / rule out serious pathology or mimickers of disease. Just because you are the owner and CEO of the business, does NOT mean that you hang a sign our front and people come running to you with wods of cash in hand just chomping at the bit to hand it over to you! How do you know who can handle Objections to your treatment plans? Who can't handle the simple task of selling a patient your services? Or who needs specific instructions and rely heavily on YOU to improve their belief in themselves? Enter the today's episode about overcoming objections...

Egal ob Lead Management, Kampagnenplanung oder E-Mail-Workflows – Marketingautomatisierung bietet Marketingfachleuten eine Fülle von Möglichkeiten, um sich den Arbeitsalltag zu erleichtern. So vielversprechend Marketing-Automatisierungs-Tools sind, gibt es diverse Fallstricke, die der Effizienz im Weg stehen können. Jeje erklärt 9 Stolperfallen, denen ihr bei der Marketingautomatisierung begegnen könnt. Themen: [00:58] Was ihr vermeiden solltet, wenn es um Marketingautomatisierung geht. [01:27] Fehlende Automatisierung  [02:22] Jeden Nutzer und jede Nutzerin als Lead betrachten  [03:50] Alleiniger Fokus auf Email-Automatisierung  [04:35] Das Messen vergessen  [05:14] Zu viel Automatisierung  [05:49] Übereilter Automatisierungsaufbau  [06:41] Falsche Prozesse automatisieren  [07:25] Kein begleitender Sales-Service [08:00] Ohne A/B-Tests arbeiten [08:54] Welche Marketing Automation Workflows funktionieren? In der Show erwähnt: World Certification Week 2023: https://academy.hubspot.de/certification-week-global-2023?utm_source=listen-and-grow Automatisierung im Fokus: Optimiert eure Marketingprozesse: https://events.hubspot.com/events/details/hubspot-hubspot-academy-presents-world-certification-week-2023-automatisierung-im-fokus-optimiert-eure-marketingprozesse/?utm_source=listen-and-grow HubSpot Hangout Podcast: https://open.spotify.com/show/5kyh8fs7s4X5O2FnsAwTgP?si=84e8aa496da9465b&nd=1 Feedback? Gerne an podcast-dach@hubspot.com  Mehr über uns unter: https://www.hubspot.de/podcasts/listen-and-grow 

Mike Dellosa, VP of Ticket Sales & Service of the Arizona Diamondbacks joins to talk about how to build a sales culture, retain good talent, grow, and much more! Follow us on Instagram @lifeinthefrontoffice for sneak peaks of upcoming episodes and throwbacks to great content from past episodes! Lastly, visit https://www.suaorganic.com to get 15% off Suja online with the code “LIFO”! --- Send in a voice message: https://podcasters.spotify.com/pod/show/lifeinthefrontoffice/message

Business | Learn How Clay Clark Helped to Grow SnowBearAir.com By 30% In Under 9 Months By Implementing Turn-Key Branding, Marketing, Sales, Service, Accounting, Human Resource, Workflow and Accounting Systems Learn More About Snow Bear Heat & Air Today At: www.SnowBearAir.com Business | Learn How Clay Clark Helped Sierra Pools to Go from a Startup to a Multi-Million Dollar Success Story & Business Over the Past 5 (Nearly 6) Years Business | Learn How Clay Clark Helped Sierra Pools to Go from a Startup to a Multi-Million Dollar Success Story & Business Over the Past 5 (Nearly 6) Years See the Thousands of Success Stories and Millionaires That Clay Clark Has Coached to Success HERE: https://www.thrivetimeshow.com/testimonials/ Business | Learn How to Build a Business And Not a Job. Discover How Clay Clark's Business Coaching Has Helped www.PeakBusinessValuation.com to Grow By 217%? | The Importance ofImplementing WEEKLY Proven Systems & Business Coaching Why Do 96% of Businesses Fail By Default? Why 96 Percent of Businesses Fail - https://www.inc.com/bill-carmody/why-96-of-businesses-fail-within-10-years.html Learn More About Opening a TipTopK9.com Franchise Today HERE: www.TipTopK9.com Schedule a FREE Consultation Today At: https://peakbusinessvaluation.com/ - Call 435-359-2684 Business | Learn the SPECIFIC Systems, Proven Processes and Best-Practices Strategies That You Need to Use to Grow Your Business By 10X | Learn How Clay Clark Coached www.PMHOKC.com and www.DelrichtResearch.com Into 10X Growth Business | "Since Working With Clay I've Learned Everything About Business. The Experience Working Here Has Been LIFE CHANGING. I've Not Only Learned New Things, But I've Gained a Whole New Mindset." - Robert Redmond Business | Learn How to Hire, Inspire, Train and Retain High Quality Employees | Learn How Clay Clark Has Helped Multi Clean to Experience EPIC Growth Year Over Year While Building an Incredible Team Business | How to Use Search Engine Optimization to DRAMATICALLY GROW YOUR BUSINESS + How Clay Clark Helped BarbeeCookies.com to DOUBLE the SIZE of Her Business Within Just 12 Months!!! Learn More About the Success Stories Below: www.LivingWaterIrrigationOK.com www.BarbeeCookies.com www.PMHOKC.com www.DelrichtResearch.com www.OXIFresh.com www.PeakBusinessValuation.com www.TipTopK9.com www.TulsaOilers.com https://sierrapoolsandspas.com/ Clay Clark Testimonials | "Clay Clark Has Helped Us to Grow from 2 Locations to Now 6 Locations. Clay Has Done a Great Job Helping Us to Navigate Anything That Has to Do with Running the Business, Building the System, the Workflows, to Buy Property." - Charles Colaw (Learn More Charles Colaw and Colaw Fitness Today HERE: www.ColawFitness.com) Learn More About How Clay Has Taught Doctor Joe Lai And His Team Orthodontic Team How to Achieve Massive Success Today At: www.KLOrtho.com Learn How to Grow Your Business Full THROTTLE NOW!!! Learn How to Turn Your Ideas Into A REAL Successful Company + Learn How Clay Clark Coached Bob Healy Into the Success Of His www.GrillBlazer.com Products Learn More About the Grill Blazer Product Today At: www.GrillBlazer.com Learn More About the Actual Client Success Stories Referenced In Today's Video Including: www.ShawHomes.com www.SteveCurrington.com www.TheGarageBA.com www.TipTopK9.com www.WeShredOnSite.com Learn More About How Clay Clark Has Helped Roy Coggeshall to TRIPLE the Size of His Businesses for Less Money That It Costs to Even Hire One Full-Time Minimum Wage Employee Today At: www.ThrivetimeShow.com To Learn More About Roy Coggeshall And His Real Businesses Today Visit: https://TheGarageBA.com/ https://RCAutospecialists.com/ Clay Clark Testimonials | "Clay Clark Has Helped Us to Grow from 2 Locations to Now 6 Locations. Clay Has Done a Great Job Helping Us to Navigate Anything That Has to Do with Running the Business, Building the System, the Workflows, to Buy Property." - Charles Colaw (Learn More Charles Colaw and Colaw Fitness Today HERE: www.ColawFitness.com) See the Thousands of Success Stories and Millionaires That Clay Clark Has Coached to Success HERE: https://www.thrivetimeshow.com/testimonials/ Learn More About Attending the Highest Rated and Most Reviewed Business Workshops On the Planet Hosted by Clay Clark In Tulsa, Oklahoma HERE: https://www.thrivetimeshow.com/business-conferences/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Actual Client Success Stories from Real Clay Clark Clients Today HERE: https://www.thrivetimeshow.com/testimonials/ 75% of Employees Steal from the Workplace - https://www.forbes.com/sites/ivywalker/2018/12/28/your-employees-are-probably-stealing-from-you-here-are-five-ways-to-put-an-end-to-it/ 85% of Employees Lie On Resumes - https://www.inc.com/jt-odonnell/staggering-85-of-job-applicants-lying-on-resumes-.html 96% of Businesses Fail - https://www.inc.com/bill-carmody/why-96-of-businesses-fail-within-10-years.html The Key Drivers of Success: A Scheduling Center A Weekly Call Group Interview Google Reviews Video Reviews Dream 100 Running Online Advertisements On-Going Search Engine Content Writing

Having a strong after sales service is essential for any business. It represents the true value of customer experience, as it goes beyond just making a sale – it builds relationships and trust with clients. After sales service should be an ongoing commitment to provide quality customer care, helping to ensure that customers are satisfied with their purchase and remain loyal to you as the salesperson in the long run.For businesses dealing with large ticket items such as cars or properties, after sales service can mean the difference between a good and bad buying experience for the customer.It's not enough to simply complete a transaction and walk away; customers need assurance that they've made a sound investment and will receive ongoing support.Support the showFor the juicy dirt on the industry - subscribe now for the cost of a cup of coffee and get all the low down on the day to day! Check out our new website at http://only-commercial.com.auAlso visit http://sellingwithsandra.comWould you like to get into Commercial Real Estate?Contact me on 0418 2222 57Or Email Sandra on sandra@only-commercial.com.au Follow Sandra on Instagram, TikTok, Facebook and Linkedin #sellingwithsandra#onlycommercial #cre#milliondollaragent

Live from the Barclays Center in Brooklyn, NYC, we got my buddy Dallas Ryder, one of the managers of Ticket Sales there. On the show, we discuss the sports industry and how he started, the impact the Nets and the Liberty have on the public, and what different sports atmospheres are like for different cities. Follow us on all Social Media! Instagram: @bigdkenergypodcast TikTok: @bigdkenergypodcast Dallas Ryder's Social Media: Instagram: @dallasryderr --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/bigdkenergypodcast/support

In this episode of We the Sales Engineers Podcast, I share with you a talk I recently delivered at SAP Customer Experience through the invitation of Jan-Erik Jank. The talk is entitled “Never Apologize: Five Steps to Convert a Pissed Off Customer.” In this episode, I provide you with the most critical steps you could take to handle difficult and potentially frustrating customer situations with the goal of saving your partnership with your customer. wethesalesengineers.com/show248

Because we all want to know what everyone makes for a living BUT it's always been taboo to ask until now...it's MIX 947's "Share Your Salary"

Because we all want to know what everyone makes for a living BUT it's always been taboo to ask until now...it's MIX 947's "Share Your Salary"

Round Table is celebrating our 10th anniversary on May 20th. We are at your service! Is there anyone you would like to say “I love you” to, but for one reason or another, you haven't said it yet? On May 20th, the day of 五二零, let us say it for you! Just tell us WHO you would like us to say these three little words to, and what's the story? Please send an email to ezfmroundtable@foxmail.com with the details! / After-sales service is a differentiation point for brands. Are companies ready to adjust their strategies? / Why is freelance photography so popular? / Motivational Monday! On the show: Heyang, Huang Shan & Josh Cotterill

This was surely one of my biggest reservations when I started my health & fitness business.   I didn't want to be annoying, pushy, or salsey!   I DID want to help people.  Here's what I've learned about Sales.    Books Referenced: Grant Cardone Sell or Be Sold and 10x Rule   I hope this helps you - share it with a teammate and be sure to share your biggest takeaways on your Instagram story.  Tag me @molly.asplin so that I can give you a shout out!   Interested in starting a health & fitness coaching business of your own with me as your mentor?  Head to www.mollyasplin.com/coaching, and I will be in touch with you from there!

Today's episode is a remix of two previously recorded Facebook lives that I think are still very relevant and can be valuable for you as you build and grow your MFR business. First I discuss sales vs. service. When a client buys an MFR service from you, they also purchase the experience that goes with buying that service. As business owners, we may fall into the trap of focusing solely on selling services to bringing in customers and keep the doors open but it's not sales VS service, It should be sales AND service. These two things go hand in hand. In this episode, you will learn why. Second I chat a bit about therapist burnout. When we start to experience burnout in our business, the most common action we take is to get with our therapist friend and complain about how awful things are. This may seem helpful at the moment The problem when you have problems in common with your friends, is it's easy for everyone to dive into the pool of misery together and not really find a solution. There is a better way to handle burnout and in this episode, you learn how.   FEATURED ON THE SHOW — Get your copy of The MFR Coach's Guide To Having Your Own Myofascial Release Business - https://amzn.to/3EG1xCw Workbook The MFR Coach's Guide Money Belief - https://drive.google.com/file/d/1raKi8q8ilffoMbcYodY3EWo338T0Sf4i/view?usp=sharing Group Coaching - Register now For April 2022 - https://view.flodesk.com/pages/61ca6808ed19fa5e614f4daa    FOLLOW ME — Facebook - https://www.facebook.com/TheMFRCoach/  Instagram - https://www.instagram.com/themfrcoach/  Website - https://www.themfrcoach.com/    RATE, REVIEW, & SUBSCRIBE ON APPLE PODCASTS – If you love the content that I am providing, please consider rating and reviewing my show! This helps me support more people — just like you — build a thriving MFR business that they desire. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!  Also, if you haven't done so already, please consider subscribing to the podcast. New episodes drop weekly and if you're not subscribed, there's a good chance you'll miss out.

Family businesses are either great or terrible and it's rarely anything in between. Today's guest has an amazing story of their family business to tell you about, and he believes, “It's 100% achievable.” With his three brothers-in-law, he just sort of lucked into a nice bunch of people within his firm to work together and drive their business to new heights. Andrew Johnson is the CEO of ShelfAware and a supply chain innovator. ShelfAware grew out of his family's industrial firm, O-ring Sales & Service, Inc., and today delivers an RFID-powered system that allows wireless traceability to a manufacturer's inventory. He also enjoys speaking, educating, and podcasting on themes related to business innovation using technology. When he's not talking to suppliers and customers, he likes to go fishing, hunting, and hiking. In this episode of The Liquid Lunch Project, Andrew talks with Matthew and Luigi about their planning process and the hard work that led to their enormous success in business. He also discusses what ShelfAware has to offer. Andrew goes into detail on how disruptive technology, namely RFID and the Internet of Things, has changed the landscape of his little business, allowing them to compete on a level they could never have anticipated. If you're listening to this podcast, you'll surely come away with actionable ideas for your own business operations. Keep an eye out for all of the nuggets of information.    What You Will Learn: How Andrew and his brothers-in-law got involved in their family business. What led Andrew to start ShelfAware. Why automating your business may help you achieve a competitive edge. And much more!   Favorite Quote: “I want to be a disrupter and change the way people think about business.” Andrew Johnson   How To Get Involved: Andrew's Website and YouTube Channel include additional information about him and his business, and you can also connect with him on LinkedIn. Matthew Meehan and Luigi Rosabianca possess, between them, a treasure trove of insight and strategic advice for ambitious business owners. Get in touch with the guys at  ShieldAdvisoryGroup.  You can also connect with them on Instagram at  The Liquid Lunch Project, Matthew Meehan, Luigi Rosabianca, and Shield Advisory Group. Make sure you never miss an episode — check out The Liquid Lunch Project on Apple Podcasts, and don't forget to subscribe, rate, and review!

For the next guest on the Capturing The Game Podcast presented by Capture Sports Agency, we welcome Account Executive Ticket Sales & Service at KC NWSL, Jordan Bermudez Follow Jordan Bermudez https://twitter.com/CoolStoryRose_ FOR MORE, FOLLOW US ON OUR SOCIALS! - Facebook: https://www.facebook.com/CapturingTheGamePod Twitter https://twitter.com/CTG_Podcast Instagram: https://www.instagram.com/ctg_podcast/ Linktree: https://linktr.ee/CapturingTheGamePodcast

In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Amit RG, CEO at Richpanel. They discuss Amit's journey into eCommerce, SAAS-based software solution to streamline eCommerce customer support, and the importance of focusing on customer experience.

Since I missed my sales training last night I try to share a mini session of what I would've shared with my team. We love small business owners! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

What do you get when you take one part rogue cop and mix it with equal parts maniac and filthy 80s era movie New York City? A recipe for disaster! This week Alex and Micah take a long hard look at 1988's "Maniac Cop" to witness firsthand what it looks like when countless plots get sprinkled throughout one entire movie. Staring the always adored Bruce Campbell, the incomparable Tom Atkins and Robert Z'Dar (from such movies as "A Gnome Named Gnorm" and "Maniac Cop 2," "Maniac Cop III" and "Samurai Cop"), this slasher/action hybrid promises not to disappoint. The same promise we make you about this episode...minus a few audio issues. --- Support this podcast: https://anchor.fm/slasherhardlyknowher/support

This episode is also available as a blog post: https://thecitylife.org/2021/08/17/slack-supercharges-salesforce-customer-360-for-sales-service-marketing-and-analytics/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/citylifeorg/message Support this podcast: https://anchor.fm/citylifeorg/support

David Meerman Scott is an American online marketing strategist and author of several books on marketing, including The New Rules of Marketing and PR. As a Business Strategist and a Marketing genius, he finds trends and opportunities before the masses. In this episode, David Meerman Scott and Jason Marc Campbell share how Covid has affected the world of Marketing and what we can do to come out on top.    David Meerman Scott is an internationally acclaimed sales and marketing strategist who helps companies and organizations generate attention and grow business in a real-time world. He is a Go-to-Market LP at Stage 2 Capital, where he invests in and advises some of the most promising new companies in the world. David is also a co-founder and partner in Signature Tones, a sonic branding studio.  He is the co-author of Marketing the Moon (with Rich Jurek) and Marketing Lessons from The Grateful Dead (with HubSpot CEO Brian Halligan). He is the author of three are international bestsellers: Newsjacking, Real-Time Marketing & PR, a Wall Street Journal bestseller, and The New Rules of Marketing & PR, now in its 7th edition after been translated into 29 languages with over 400,000 copies sold so far. . His newest hit is called The New Rules of Sales & Service.   Listen out for: - The post covid Marketing trends. - The advantage of being in a niche market. - How to hack social media algorithms. - The most common pr mistake.   Bonus: - Subscribe to 'Mindvalley Membership' to discover 30+ Mindvalley Quests – at a surprisingly low annual fee. You can also watch our podcast sessions live, interact with the guests, connect with the world's best teachers and find your community here

In today's episode of The Andrew Haines Show, we sat down with Jen Fusci Vice President, Ticket Sales & Service at KC NWSL. Connect with me on LinkedIn: https://www.linkedin.com/in/andrewghaines/ Subscribe to us on Youtube: https://www.youtube.com/c/AndrewGHaines/videos ----- Thank you to our sponsors for making the Andrew Haines Show possible: Eggheadcreativestudio.com livesourceapp.com

Ted's career compass has remained consistent since launching his career selling and coaching for the Philadelphia 76ers. Now as the Vice President of Sales & Service for the Sacramento Republic FC, Ted plays a key role helping aspiring sports professionals make their mark on the game. In this episode, we cover the early days of Ted's career working in the NBA, his understanding of the business of sports at an early age and how the future is bright for the game of soccer. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

This is the highlights of Sunayana's conversation with Zac Hollis, Director Sales, Service, and Marketing, SKODA India.

This episode of Interview with Influencers features Jen Fusci the Director of Ticket Sales & Service with the Connecticut Sun and New England Black Wolves. Don't miss Jen discuss... - How she began her career in the ticket sales and service, why she's passion for this segment of the industry and the skills that helped propel her career. - The importance of becoming comfortable being uncomfortable and always looking for new challenges. - The skills and traits she looks for in potential hires. - Ways to separate yourself before, during and after interviewing. PLUS SO MUCH MORE.

This episode of Interview with Influencers features Joey Harvey the Director of Ticket Sales and Service at UTEP. Don't miss Joey discuss... - His ascension through Spurs Sports and Entertainment and the skills/habits responsible for his success. - Job hunting during a global pandemic. - The skills/traits he looks for in potential hires. - Advice for separating yourself from your peers. PLUS SO MUCH MORE!!!

In this latest edition of TalkCXOLife, we present to you an automotive leader credited with leading the Skoda brand to record market share & profit in Ireland and in a subsequent role, almost doubling Skoda's business in China within 3 years. Currently leading one of the most critical markets for Skoda - India at a crucial juncture, backed by his three-decade-rich worldwide experience with the Volkswagen group, Zac Hollis, Director Sales, Service, and Marketing, SKODA India is also an active sportsperson, a marathoner, an Ironman, a proud dad, an erstwhile clay pigeon shooting champion, and was a show-quality-chicken breeder as a young boy, raised on a poultry farm in England! Well, we did save some of the best for our last episode for this year and so hop on for a delightful ride wherein we explore so many work-life facets of this witty leader - From the perspectives he garnered during this pandemic; taking tough business decisions over Skype; the importance of work-life balance; cars & cricket; his success mantras which includes having a passion beyond the cubicle; his very interesting sports-bar venture which he exited during the lockdown & the secret of acing every goal set, be it selling 100 million cars or doing an Ironman – we’ve discussed it all.

In this Martech Zone Interview, we speak to Stephanie Cox, Vice President of Sales and Marketing at Lumavate. Corporations who hope to transform their organization must change the overall customer experience. Stephanie discusses "everything touching the customer" at Lumavate - marketing, sales, service, and support - and how alignment across all impacts business results. Stephanie isn't your traditional business leader. Stephanie discusses her journey in taking on multiple responsibilities within the organization and provides sage advice to other companies who hope to improve the experience for both prospects and customers. Stephanie discusses how the alignment has impacted every position within sales, marketing, service and support... and how it's fundamentally differentiated the organization within their industry. Stephanie is also the host of the Real Marketers Podcast (https://www.lumavate.com/podcasts/), where she has authentic conversations with marketers who ask forgiveness, not permission. Lumavate (https://www.lumavate.com) is a low-code mobile app platform made for businesses to dream, create, and publish an app all in the same day. Special Guest: Stephanie Cox.

Adventures in Supply Chain podcast is pleased to present this video episode of the "Coronavirus and Supply Chain Series" with Andrew Johnson, CEO of ShelfAware.   Andrew Johnson is an entrepreneur, inventor, and business owner who is blindly stumbling across the business landscape hoping to create positive change along the way. He is lucky to work with his talented brothers who make sure the family core business, O-ring Sales & Service, Inc., continues to grow.    In this episode, we talked about the following: - The successful story of a family business - Vendor Managed Inventory (VMI) and how differs from barcode labeling  - Manufacturing BEFORE and AFTER Covid-19 - Data and Technology to pivot - Supply Chain Resilience – Who does better in the pandemic: Small or Big Companies?     This episode is sponsored by USM Supply Chain. USM stands for Unstoppable, Scalable, Mindful Supply Chain. Check us out at usmsupplychain.com to scale up your profits together with your supply chain.      

Generally speaking, we mainly have failures of follow up in B2B sales.  The conduct of the sale's meeting is normally done professionally.  Perhaps the salesperson could have asked better questions or presented the application of the benefits of the solution better. Maybe they could have dealt more professionally with objections or closed the deal more effectively.  In B2C though, the troubles start from the point of contact.  Getting this wrong means no meeting, let alone no sale.   I blame the managers for these issues.  If they were doing their job properly, then there wouldn't be these customer facing problems.  We are salespeople and we are also buyers.  We go shopping, we eat out, we buy lots of stuff in the face to face environment.  Maybe not as much as before, because of Covid-19, but we still we do engage in some B2C activities.  When the whole hospitality industry is on its knees, you expect that those survivors still operating, are really maximising their opportunities to build their clientele.   Imagine my surprise when I called a restaurant in Midtown for a lunchtime booking and bumped into some idiocy that flies in the face of the current reality.  It was around 11.31am and I was calling to make a booking for a 12.00 luncheon.  The staff member who answered the phone told me that all bookings for lunch close at 11.30am.  I could just show up at 12.00 and take my chances with the rest of the punters. It is 11.31am when we are having this conversation.  I asked him does that mean I should book at another restaurant instead of his.  There are tons of restaurants in Midtown by the way. Irony and sarcasm aren't really features of the Japanese language, so my obtuse point went straight over his head.   He had been told that bookings for lunch close at 11.30am and that was that.  The idea that we are in the middle of a pandemic and that many enterprises in his industry are closing for lack of business, would warrant additional flexibility wasn't one that had ever crossed his mind.  He couldn't connect the dots and realise that what his job depends on are customers.  It was not clear to him that every restaurant wants to build new clients and to boost the spending of their regular clients.  He is just an employee, so building the business isn't part of his work remit.   Well it should be.  He could have been focused on grabbing my booking, guaranteeing two covers at lunch, rather than relying on providence to supply walk-ins off the street.  He could have made me feel special by telling me that although 11.30am is the cut off point, he would take the booking anyway and really looked forward to meeting me at 12.00, “Ask for Taro and I will take care of you”, he could have said.  How would I have felt?  Would I have become more likely to go back again in the future?  Could I become a valued customer?  The answers are obvious to me but the concept was not in his mind.   By way of contrast, I like Elios in Hanzomon, which is across town for me.  I have been going there with clients and with my family, since 2001 when I came back to Tokyo from Osaka.  What is my lifetime value as a customer?  Elio certainly knows this equation and so do his staff.  That is one of the reasons why I keep coming back.   So I was wondering what is the difference and the reasons are obvious.  The leadership outlook and work culture of the restaurants are different.  The bosses determine the way the staff think about the business and the customers.  So, the natural extension of this reflection is to move to self reflection.  Are my staff flexible when dealing with our clients?  Are they just following the rule book and not using their brains?  Do they feel trusted enough to take responsibility to fix an issue for a client or are they ninjas, hiding behind the rules.  As the boss, you cannot be in every client conversation, so you have to delegate client care to your team.  Let's all take another look at the culture we have created.  Are we allowing individual decision making based around a common understanding of how we think about our clients?   One of the things we quickly learn as leaders is that telling people something once, almost guarantees no one will remember it.  It becomes annoying to have to keep repeating the same things over and over, but you find you have to do it.  So, it always a good practice to remind everyone about how we think about serving the client.  Explain where this aligns with the value system, the vision and the mission of the enterprise.  There has to be a symbiotic relationship between our teams and the clients. The boss determines how that plays out at every micro-interaction, every day.

On this episode of 'Inbound & Down,' host Jon Sasala chats with fellow HubSpot Partner and CEO of SmartAcre, David Snyder, about utilizing video throughout your company processes. Read the transcript here. -- Do you have questions about video production? Send them to inbound@moreycreative.com. Show Notes: NYCHUG Vidyard SmartAcre Connect: Facebook Twitter Instagram LinkedIn YouTube Blog See omnystudio.com/listener for privacy information.

Are you trying to be all things to all people?  Maybe, as a sales professional, what you should be concentrating on teaching our customers - how to receive better service.  What does that mean? Find out in today's episode. ===================================== Get your sales question answered on The Buyer's Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1.    Want more of Jeff Shore's advanced sales strategies? Visit www.JeffShore.com to download free sales tools & resources. Or come join the Jeff Shore Community on Facebook https://www.facebook.com/JeffShoreCommunity  =====================================

Zac Hollis ( Director – Sales, Service & Marketing Skoda Auto India ) with Hrishi K by Hrishikesh Kannan

In today's episode of The Andrew Haines Show, we sat down with Jonathan Forsberg, the Vice President of Ticket Sales & Service for the Bridgeport Sound Tigers. Starting his career as an intern for the Boston Celtics in 2009, Jonathan has held positions in several different functions with a primary focus on sales. He spent 4 seasons with the Worcester Sharks as an account executive and later worked for the AHL in their front office as the Director of Team Business Services. Following his time there he found his way back into sales, working for the Charlotte Checkers and most recently the Bridgeport Sound Tigers. We hope you enjoy :) — Jonathan's Contact Info: LinkedIn: https://www.linkedin.com/in/jonathanforsberg/ Twitter: https://twitter.com/jforsberg23?lang=en Website: https://www.soundtigers.com/

Revenue Enablement: The process by which you most efficiently & effectively acquire and maintain customers by maximizing revenue gained through each stage of a customer's journey; aligning Marketing, Sales & Service.  It's the essense of marketing/sales alignment and optimizing the buyer's journey. It's what I do at NuSpark Consulting, and also our guest!   Learn about key concepts that can significantly improve ROI by convincing buyers through the journey the right way. My guest is Stephen Diorio,  of the Revenue Enablement Institute.  He's an established authority on go-to-market innovation with 30 years-experience helping hundreds of sales and marketing leaders use technology to grow profits faster. He leads the institute of world class academics, experts, and practitioners. The mission is to provide a new generation of growth leaders with the management tools, skills and capabilities they will need to lead the transformation of sales, marketing, and service in order to accelerate revenue growth and adapt to the new buying reality, And I'm Paul Mosenson, the host of Fix the Convince and Founder of NuSpark Consulting, a marketing optimization consultancy for firms of all sizes and categories

On this episode, National FFA Organization’s Christine White discusses how COVID-19 has affected the organization. Ethan Lane of the National Cattlemen’s Beef Association talks about President Trump’s move to keep meat-packing plants open, Ambassador Robert Lighthizer gives an update on USMCA, Kenneth Unruh of Kenneth’s Sales & Service, Lewis, Kansas, talks spring equipment prep and Trevor McKeeman provides an update on HitchPin. The episode also features the music of Alex Schofield, live from the Ernest Tubb Record Shop in Nashville, Tennessee.

David Meerman Scott is an internationally acclaimed business strategist, entrepreneur, advisor to emerging companies, and public speaker. He is the Wall Street Journal bestselling author of ten previous books, including The New Rules of Marketing & PR, Marketing Lessons from the Grateful Dead, and The New Rules of Sales & Service. His latest books, Fanocracy: Turning Fans into Customers and Customers into Fans, unpacks how some brands attract word-of-mouth buzz and radical devotion around products as everyday as car insurance, b2b software, and underwear. They embody the most powerful marketing force in the world: die-hard fans. The book has been endorsed by the likes of Seth Godin and its foreword was written by Tony Robbins. We discussed: The difference between a fan and a customer How neuroscience plays a significant role when it comes to turning people into fans How to build your tribe, even if you’re a completely virtual company We explore examples of fandom ranging from companies such as Me Undies, Hagerty Insurance, Microsoft, through to the Grateful Dead, Iron Maiden and Radiohead, so strap yourself in for a conversation on how to build your tribe of devoted fans. Show Notes: Amazon: https://www.amazon.com/Fanocracy-Turning-Fans-into-Customers/dp/0593084004   Audiobook: https://www.audible.com.au/pd/Fanocracy-Audiobook/0593148517 Web: Fanocracy.com | Davidmeermanscott.com Twitter: @dmscott ---------- Listen to Future Squared on Apple Podcasts  goo.gl/sMnEa0 Also available on: Spotify, Google Podcasts, TuneIn, Stitcher and Soundcloud Twitter: www.twitter.com/steveglaveski Instagram: www.instagram.com/@thesteveglaveski Future Squared: www.futuresquared.xyz Steve Glaveski: www.steveglaveski.com Medium: www.medium.com/@steveglaveski Steve's book: www.employeetoentrepreneur.io NEW Facebook group: www.facebook.com/groups/futuresquared/ Watch on YouTube: https://bit.ly/2N77FLx

I first saw David Meerman Scott speaking at a Tony Robbins / Business Mastery event in 2017 and seen him speak several times since. He has inspired thousands of entrepreneurs like myself with his unique approaches to marketing strategies like "newsjacking". He is a celebrated, best selling author of marketing books which have sold over a million copies in 29 languages. His newly released book Fanocracy about how the powerful impacts of fandom and how you can turn these passionate fans into customers or customers into fans. We do a deep dive into the both the science and impacts of this approach. If you haven't read it yet I recommend also checking out his 2007 book "The New Rules of Marketing & PR" its a intelligent book about blending PR and Marketing for maximum impact. In fact over Six months it was on the BusinessWeek bestseller list and now in a 6th edition with 400,000 copies sold in more than 29 languages from Albanian to Vietnamese, "New Rules" is now a modern business classic. His other international bestsellers include "Real-Time Marketing & PR" and "Marketing Lessons from the Grateful Dead" (written with HubSpot CEO Brian Halligan) and his most recent books are "The New Rules of Sales & Service", and "Marketing the Moon" (written with Richard Jurek and with a foreword from Gene Cernan, the last man on the moon and now being made into a film). He is a co-founder and Partner in Signature Tones, a sonic branding studio and serves on the advisory boards of Mynd, Expertfile, RISEcx, Harmony, YayPay, SlapFive, VisibleGains, Foxtrot Systems, and GutCheck as well as non-profits including the Grateful Dead Archive at University of California Santa Cruz and HeadCount. He is a sought after keynote speaker at conferences and company meetings all over the world.  Connect with David at: https://www.davidmeermanscott.com/ Book Site: https://www.fanocracy.com/ Amazon: Amazon.com/Fanocracy   Groundswell Podcast: www.Groundswell.fm Follow Scott: Groundswell.Marketing

David Meerman Scott is an internationally acclaimed business strategist, entrepreneur, advisor to emerging companies, and public speaker. He is the Wall Street Journal bestselling author of ten previous books, including The New Rules of Marketing & PR, Marketing Lessons from the Grateful Dead, and The New Rules of Sales & Service. Today we talk about his new book, Fanocracy - Turning Fans Into Customers and Customers Into Fans. He coauthored this book with his daughter Reiko Scott, and they talk about taking this idea of fandom and making it a prescription for your business. Highlights from the episode: After you create a product/service, you need to let go of your creations. Let people share their fandom in the way that they want. Consumers don't want to be told how to engage with a brand. Make your customers "insiders" by giving them a peek inside the business. When you share the fandoms of your personal life in your professional life, you can create an organization that draws people in that are fans of you in the same way you are a fan of those things. Quotes: "I believe we are entering a new phase, a phase around humanity" "When you are physically in the presence of people at a company... the human emotional bond is much stronger." "The relationships we build with our customers are more important than the products and services we sell to them." "When people are passionate about something, that passion shows." Episode Links: Get the book now at www.fanocracy.com Learn more about David at www.davidmeermanscott.com To follow David on social, his handles are @DMScott If you want updates each week on the latest episodes and my insider freebies, go to www.brandonbrands.com/bteam to subscribe. If you enjoyed the show, screenshot it and share it with your friends!

Dennis Cummins is a serial entrepreneur, real estate and financial investor who believes that the secret to being successful and happy in life is not to work harder but to work smarter. What do you mean by non-professionally speaking? Non-professional speaking is a conversational way of speaking that drives value and action. Learning how to do small talks can create tremendous profits for your business or product. What is one thing about developing a signature talk or some type of go-to topic that you are able to deliver in that form that translates that over to the personal side? Authenticity - The story needs to be true and authentic for the person delivering it so I never want to teach people that I work with, how to talk like me. Nobody is the same. Confidence - People buy your confidence. Say something true, say something of value that’s authentic for who you are, but do it confidently. Mechanics and the Mechanic The Mechanics are the ‘how-to’ stuff, the order in which things happen, the understanding, the steps, processes and the order in which things go. The Mechanic is about the individual, who do you need to be when you are standing up in front of a room, to have that confidence, to be compelling, to be believable, to be someone that people will want to learn from, or perhaps buy from or follow or become part of your community and it depends on a number of things. “Who you are is the determining factor in how well what you do works.” It starts with THE MECHANIC. SALES = SERVICE, not MONEY! Why do people not use speaking as a major business builder? Fear. What-ifs. what if this person’s life is ruined because they have never heard of you? More people will get involved if they realize how powerful it was and what a difference they can make. Fear goes away with knowledge. Fear is very often caused by uncertainty. When you understand that there is a very clear, very effective, simple, reproducible system that you can use to generate a talk on any subject at any time What is the biggest mistake people make when talking about their business? They tell people what they do. People want to hear about what you do that would benefit them. Why selling is important and how do you get over the resistance to doing it? The resistance to selling is because people are afraid of being judged and they are afraid of rejection. It’s your job to offer what you have and it is your job charge for that. If you don’t assign a value to it, no one else will. Takeaways: Be super clear and confident of the value you are delivering. Be passionate about your product and polished in your presentation. Passion wins every day, you can be fumbling with words but when they feel the excitement with what you do and your product, they’ll buy into your excitement and they will not worry about your delivery. -- You can reach Dennis on email: clientcare@prospeakeracademy.com Website: https://www.denniscummins.com/ Facebook: https://www.facebook.com/DennisCumminsSpeaker LinkedIn: https://www.linkedin.com/in/denniscummins Twitter: https://twitter.com/drdenniscummins YouTube Channel: https://www.youtube.com/user/spinedoc1992 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app · Trainual: Trainual is a software that helps you document what you do, so you can easily delegate and train others. https://trainual.com/freemonth/ Support this podcast: https://anchor.fm/amariah-gonzalez/support

In this episode, we talk with DAVID MEERMAN SCOTT, who is an internationally-acclaimed business strategist, entrepreneur, advisor to emerging companies, and public speaker. He is the bestselling author of 10 books, and his new book Fanocracy releases January 7th, 2020.THOUGHT #1Celebrate being firedTHOUGHT #2I love to win; but I love to lose almost as much. I love the thrill of victory, and I also love the challenge of defeat - Lou GehrigCONNECT:Website: DavidMeermanScott.comBook: Fanocracy: Turning Fans Into Customers and Customers Into FansBook: World Wide RaveBook: Eyeball WarsBook: Marketing Lessons from the Grateful DeadBook: Marketing The MoonBook: Real-Time Marketing & PRBook: The New Rules of Sales & ServiceBook: The New Rules of Marketing & PREmail: David@DavidMeermanScott.comLinkedIn: David Meerman ScottTwitter: @dmscottInstagram: @dmscottVimeo: @dmscottBRAND & RESOURCE MENTIONS:Aerosmith - Aerosmith.comRamones - Ramones.comGrateful Dead - Dead.netHarry Potter - WizardingWorld.comNewsEdge - NewsEdgeOlive Garden - OliveGarden.comRamen Noodles - Maruchan.comSesame Street - SesameStreet.orgTony Robbins - TonyRobbins.comMike Shipley - IslandBayResort.comAngela Raab - Leadercast.comLou Gehrig - LouGehrig.comBoston Red Sox - MLB.com/RedSoxStar Trek - StarTrek.comLed Zeppelin - LedZeppelin.comMadison Square Garden - MSG.comBob Marley - BobMarley.comNASA - NASA.govLand Rover - LandRoverUSA.comBonnie Raitt - BonnieRaitt.comJohn Mayer - JohnMayer.comKeller Williams - KW.comBig Kettle Drum - BigKettleDrum.comHard Rock International – HardRock.comRock ‘n Roll With It: Overcoming the Challenge of Change (Brant Menswar) – RocknRollWithIt.comCulture That Rocks: How to Revolutionize Your Company’s Culture (Jim Knight) – CultureThatRocks.comCannonball Kids’ cancer – CannonballKidscancer.orgKeppler Speakers - KepplerSpeakers.comCertified Rock Star - CertifiedRockStar.comThoughts That Rock – ThoughtsThatRock.comSpectacle Photography (Show/Website Photos) – SpectaclePhoto.comJeffrey Todd “JT” Keel (Show Music) - JT KeelDAVID MEERMAN SCOTT'S BIO:David Meerman Scott is an internationally acclaimed business strategist, entrepreneur, advisor to emerging companies, and public speaker.He is the Wall Street Journal bestselling author of ten previous books, including The New Rules of Marketing & PR (now in a 6th edition and available in 29 languages), Marketing Lessons from the Grateful Dead, and The New Rules of Sales & Service.David’s new book, Fanocracy: Turning Fans into Customers and Customers into Fans, will release January 7, 2020. He wrote Fanocracy with his 26 year old daughter Reiko. The book is about fandom culture and how any business can grow by cultivating fans.  In his spare time he surfs and travels around the world for great live music, having attended 790 live music events, starting when he was 15 (Aerosmith at Madison Square Garden).Yes, he keeps a spreadsheet.     

In this episode, Lisa Buyer sat down with a keynote speaker and best-selling author, David Meerman Scott. Diving into a discussion about his book, The New Rules of Sales and Service. In this 2014 interview, David talks about the coming together of sales, customer service, and social media. This interview took place in the middle of what David calls, the 25-year social media revolution. Where are we now? Today, it seems as if social media and sales seamlessly go hand and hand considering how time consumers spend online. Tune in to hear David and Lisa discuss how social networking was infiltrating, and how important this was in 2014 and remains true today. “It’s really important for people in sales and in customer service to understand how social is important for them and how they do their jobs because the ways that people buy products today” -David Meerman Scott Some topics discussed in this episode include: Sales and customer service Social media revolution The 5 mantras from David’s book: Authentic storytelling sets the tone Content is the link between companies and customers Big data enables a more scientific approach to sales Agile selling brings new business to your company Real-time engagement keeps customers happy How to you social for big and small businesses Contact David: www.davidmeermanscott.com David’s Facebook David’s Instagram David’s Twitter David’s LinkedIn More from David: Books Blog References and links mentioned: Twitter Facebook Snapchat Youtube Subscribe to & Review Social PR Secrets Podcast Thanks for tuning into this week’s episode of the Social PR Secrets podcast by Lisa Buyer. If the information in this show’s interview inspired you in your business or life journey, feel free to head over to iTunes, subscribe to the show, and leave us an honest review. Your feedback helps us continue to not only deliver actionable, relevant, helpful content, it will also help us reach even more amazing entrepreneurs, disruptors, and rockstars just like you!

In this episode, Lisa Buyer sat down with a keynote speaker and best-selling author, David Meerman Scott. Diving into a discussion about his book, The New Rules of Sales and Service. In this 2014 interview, David talks about the coming together of sales, customer service, and social media. This interview took place in the middle of what David calls, the 25-year social media revolution. Where are we now? Today, it seems as if social media and sales seamlessly go hand and hand considering how time consumers spend online. Tune in to hear David and Lisa discuss how social networking was infiltrating, and how important this was in 2014 and remains true today. “It’s really important for people in sales and in customer service to understand how social is important for them and how they do their jobs because the ways that people buy products today” -David Meerman Scott Some topics discussed in this episode include: Sales and customer service Social media revolution The 5 mantras from David’s book: Authentic storytelling sets the tone Content is the link between companies and customers Big data enables a more scientific approach to sales Agile selling brings new business to your company Real-time engagement keeps customers happy How to you social for big and small businesses Contact David: www.davidmeermanscott.com David’s Facebook David’s Instagram David’s Twitter David’s LinkedIn More from David: Books Blog References and links mentioned: Twitter Facebook Snapchat Youtube Subscribe to & Review Social PR Secrets Podcast Thanks for tuning into this week’s episode of the Social PR Secrets podcast by Lisa Buyer. If the information in this show’s interview inspired you in your business or life journey, feel free to head over to iTunes, subscribe to the show, and leave us an honest review. Your feedback helps us continue to not only deliver actionable, relevant, helpful content, it will also help us reach even more amazing entrepreneurs, disruptors, and rockstars just like you!

In today's episode of Agency Intelligence, host Jason Cass talks with Elisha Cavanaugh and Erin Nutting about the importance of building relationships in the industry and maintaining. As insurance agency owners, Jason, Elisha, and Erin all supply wisdom on ways they have customized their businesses, built a strong rapport with clients, and have adapted to changes in the industry by putting relationship-building a priority.  

Learn to adopt the right mindset. Nurture the sales service mindset in yourself and in your team. How do you build and keep a positive unshakeable work culture? Explored in this episode is how to implement the sales service mindset, and why understanding people is so critical to your success. Discover the importance of changing your mindset and some helpful guidance when it comes time to hire.

Dan from Nagy's Tractor Sales has a solution for your successful food plot plantings with an equipment warranty you'll appreciate!

Episode 7 of Fastline Fast Track features conversations with representatives of John Deere and Michelin about some of their latest innovations for the farm. It also features a discussion about spring sprayer preparation with Greg DeCramer of Sioux Falls, South Dakota-based C&R Supply and a recap of the 3i Show in Dodge City, Kansas. Exhibitors featured on the podcast include Ransom, Kansas-based Simpson Farm Enterprises Inc.; Dodge City-based Trojan Specialty Products; Montezuma, Kansas-based Ag Alert Inc.; Dallas-based Estes Performance Concaves; Lewis, Kansas-based Kenneth’s Sales & Service; St. Edward, Nebraska-based Big Iron Auctions; Colby, Kansas-based Golden Plains Ag Tech/Outback Guidance and Manhattan, Kansas-based HitchPin. We'll also take you to the legendary Ernest Tubb Record Shop in Nashville, Tennessee, for music from emerging country artist Ava Rowland. 

Touch HD — Sloo profiles Tyme Bank with their Head of Sales & Service, Cheslyn Jacobs.

From laid off to building a successful one-man media company, David Meerman Scott is a marketing/sales strategist, entrepreneur, advisor to emerging companies, and best-selling author. Guest Biography Our always-on, Web-driven world has new rules for competing and growing business. Advance planning is out - agile is IN! Those who embrace new ways will be far more successful than those who stay who stay stuck and afraid to change. No one knows more about using the new Real-Time tools and strategies to spread ideas, influence minds and build business than David Meerman Scott. It's his specialty. David Meerman Scott is an internationally acclaimed sales and marketing strategist whose high-energy presentations are a treat for the senses. That he's spoken on all seven continents and in 40 countries to audiences of the most respected firms, organizations and associations underscores the value he brings to audiences. David's books and blog are must-reads for professionals seeking to generate attention in ways that grow their business. He is author or co-author of ten books - three are international bestsellers. The New Rules of Marketing & PR, now in its 5th edition, has been translated into 27 languages and is a modern business classic with over 350,000 copies sold so far. Scott also authored Real-Time Marketing & PR, a Wall Street Journal bestseller, Newsjacking, and his newest hit The New Rules of Sales & Service. He is co-author of Marketing the Moon (with Rich Jurek) and Marketing Lessons from The Grateful Dead (with HubSpot CEO Brian Halligan). Show notes: http://www.inspiredmoney.fm/056 In this episode, you will learn: How David became a one-man media company and why you should to. Tips for better blog and social media content. What is newsjacking? And how to reach more people that you don’t already know. Find more from our guest: davidmeermanscott.com webinknow.com facebook Twitter Instagram Linkedin YouTube Vimeo Mentioned in this episode: The Showrunner Podcast with Jerod Morris and Jonny Nastor Podcast Junkies with Harry Duran Forgotten News Podcast HubSpot, Inc. Brian Halligan Impact Live! Books The New Rules of Marketing and PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, Newsjacking, and Viral Marketing to Reach Buyers Directly Marketing Lessons From The Grateful Dead Books at Amazon by David Meerman Scott Thanks for Listening! To share your thoughts: Leave a note in the comment section below. Share this show on Twitter or Facebook. To help out the show: Leave an honest review on Apple Podcasts. Your ratings and reviews really help, and I read each one. Email me your address, and I'll mail you an autographed copy of Kimo West and Ken Emerson's CD, Slackers in Paradise. Subscribe on Apple Podcasts. Special thanks to Jim Kimo West for the music. Have you read David Meerman Scott's books? What are your thoughts on Sales and Marketing in the digital world?

Michael Earth Osada works with coaches, consultants, and speakers to help them grow their impact and income online through standing out in the marketplace. This episode is brought to you by the GPS online program which Forbes has stated "helps entrepreneurs become professional speakers." Our program offers a step-by-step system on how to become a paid speaker based on Christopher's 17-year global speaking career. Our global GPS community is in 100 cities, 23 countries, and 5 continents. Join us here: christopherkai.com.

This week Theo is back in the studio. Dee and Theo chat with Steve West and John Fitness about Tesla After Sales Service in New Zealand. Become a Patron! If you enjoy our Podcast please support us by subscribing to our podcast on Patreon.com The Drop Documentary Pledge Campaign NZ EV Facebook Page

[av_social_share title='Share this entry' style='' buttons='' custom_class='' admin_preview_bg='']   Episode Summary When it comes to gaining visibility for your organization or cause, you can take advice from David Meerman Scott, a fellow DeadHead and founder of the newsjacking movement.We’ll also discuss how to piggyback off of news stories and leverage trending topics. In this podcast, David explains how you can use the news cycle to your advantage and boost the reach and impact of your message. Through hashtag searches, news alerts, and some self-awareness, you and your organization can build a formidable system for drawing attention to your message and creating conversations around it. The key is to focus on speed, accuracy, and credibility to add value to the stories. Controversial topics are fair game, but be sure to think how your comments can be construed by people with different points of view in order to avoid offending others. Basically, creating content that’s related to breaking stories is a great way to put your organization and your cause under the spotlight. But one important thing to take note of is to make sure that everyone on your team is on the same page. The ability to create a dedicated website related to the event is key to a successful fundraising campaign. This goes in line with some of the topics discussed in “Brick by Brick” where we explore the importance of having a streamlined, up-to-date website that funnels visitors through various calls to action helps increase the number of donors to our cause. Another chapter also touches on the importance of effective storytelling by sharing a brief concept that suggests that storytelling helps people nurture relationships with one another and how, like all stories, they can be shared with one another in many ways through blogs, down to word of mouth. Listen in as we discuss community engagement, social identity theory, the best ways to get started and how to avoid stepping over the line when it comes to your brand, along with a bit of Grateful Dead and current events like the Olympics and the #MeToo movement. About David Meerman Scott David Meerman Scott is an internationally acclaimed strategist, whose books and blog are must-reads for professionals seeking to generate attention in ways that grow their business. Scott’s advice and insights help people, products and organizations stand out, get noticed and capture hearts and minds. He is author or co-author of ten books – three are international bestsellers. The New Rules of Marketing & PR, now in its 6th edition, has been translated into 29 languages and is used as a text in hundreds of universities and business schools worldwide. Scott also authored Real-Time Marketing & PR, a Wall Street Journal bestseller, Newsjacking,World Wide Rave, and the new hit book The New Rules of Sales & Service. He co-authored Marketing the Moon (now in production as a feature-length film) and Marketing Lessons from The Grateful Dead. He serves as an advisor to select emerging companies who are working to transform their industries by delivering disruptive products and services. His advisory clients include HubSpot (NYSE: HUBS), where he also serves as Marketer in Residence. In past advisory work, he contributed to successful companies as a member of the board of directors of NewsWatch KK (sale to Yahoo Japan) and Kadient (merged with Sant) and served on the board of advisors of Eloqua (IPO in mid-2012 and sale to Oracle in early 2013) and GrabCAD (sale to Stratasys in 2014). [av_button_big label='Join the Grow Your Non-Profit Facebook Group!' description_pos='above' link='manually,https://www.facebook.com/groups/growyournonprofit/' link_target='' icon_select='yes-left-icon' icon='ue8f5' font='entypo-fontello' custom_font='#ffffff' color='theme-color' custom_bg='#444444' color_hover='theme-color-subtle' custom_bg_hover='#444444' custom_font_hover='#421c52!important' custom_class='' admin_preview_bg=''] Click here to join a community of non-profit professionals leveraging digital marketing and technology to grow their communities and improve their fundraising systems.  [/av_button_big]  

Welcome to episode #590 of Six Pixels Of Separation - The Mirum Podcast.  Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #590 - Host: Mitch Joel. The power of audio is not just something that we are all seeing in the growth of streaming services like Spotify and Apple Music. More than ever what we often hear is as important as what we read and see. The impact that audio has on a brand cannot be understated. So much so, that famed marketing thought leader and strategist, David Meerman Scott, has a new co-venture (with Juanito Pascual) called, Signature Tones. The bestselling author of The New Rules of Marketing & PR, The New Rules of Sales & Service, Marketing the Moon, Real-Time Marketing & PR, Marketing Lessons from the Grateful Dead, World Wide Rave, Eyeball Wars, Newsjacking and more has many thoughts on the intersection and opportunity that exists for marketing and music. Enjoy the conversation...  Running time: 52:07. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with David Meerman Scott. Signature Tones. The New Rules of Marketing & PR. The New Rules of Sales & Service. Marketing the Moon. Real-Time Marketing & PR. Marketing Lessons from the Grateful Dead. World Wide Rave. Eyeball Wars. Newsjacking. Follow David on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #590 - Host: Mitch Joel. Tags: advertising advertising podcast apple music audio audio branding blog blogging brand branding business blog business book business podcast business thinker david meerman scott david usher digital marketing digital marketing agency digital marketing blog digital media eyeball wars facebook google innovation itunes j walter thompson juanito pascual jwt leadership leadership podcast management management podcast marketing marketing blog marketing lessons from the grateful dead marketing podcast marketing strategist marketing the moon marketing thought leader media mirum mirum agency mirum agency blog mirum blog mirum podcast newsjacking real time marketing and pr signature tones social media sonic branding spotify streaming the new rules of marketing and pr the new rules of sales and service twitter world wide rave wpp

In this interview, you will learn about cutting-edge marketing strategies including the Customer Journey through the sales process, News-Jacking and the New Rules of Marketing and PR .David is an internationally acclaimed strategist, whose books and blog are must-reads for professionals seeking to generate attention in ways that grow their business. Scott’s advice and insights help people, products, and organizations stand out, get noticed and capture hearts and minds. He is author or co-author of ten books – three are international bestsellers. The New Rules of Marketing & PR, now in its 5th edition, has been translated into 28 languages and is used as a text in hundreds of universities and business schools worldwide. It is a modern business classic with over 350,000 copies sold so far. Scott also authored Real-Time Marketing & PR, a Wall Street Journal bestseller, Newsjacking,World Wide Rave, and the new hit book The New Rules of Sales & Service. He co-authored Marketing the Moon (now in production as a feature-length film) and Marketing Lessons from The Grateful Dead.Learn More: www.davidmeermanscott.comInfluential Influencers with Mike Saundershttp://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/

In this interview, you will learn about cutting-edge marketing strategies including the Customer Journey through the sales process, News-Jacking and the New Rules of Marketing and PR .David is an internationally acclaimed strategist, whose books and blog are must-reads for professionals seeking to generate attention in ways that grow their business. Scott’s advice and insights help people, products, and organizations stand out, get noticed and capture hearts and minds. He is author or co-author of ten books – three are international bestsellers. The New Rules of Marketing & PR, now in its 5th edition, has been translated into 28 languages and is used as a text in hundreds of universities and business schools worldwide. It is a modern business classic with over 350,000 copies sold so far. Scott also authored Real-Time Marketing & PR, a Wall Street Journal bestseller, Newsjacking,World Wide Rave, and the new hit book The New Rules of Sales & Service. He co-authored Marketing the Moon (now in production as a feature-length film) and Marketing Lessons from The Grateful Dead.Learn More: www.davidmeermanscott.comInfluential Influencers with Mike Saundershttp://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/

The Autotainment Network (AN) is for Dealer Principals, Executive Management, GM’s, GSM’s, Sales, Front end, Service, Back End, Vendors, and ALL things AUTOMOTIVE! This network is for everyone who wants to control where they get their automotive news and solutions.   AN is for those that refuse to be spectators and demand to be in control of the content they receive, understanding that the outcomes we receive are based largely on what we do and do not consume.

David Meerman Scott is an internationally acclaimed strategist,whose books and blog are must-reads for professionals seeking to generate attention in ways that grow their business. Scott's advice and insights help people, products and organizations stand out, get noticed and capture hearts and minds. He is author or co-author of ten books – three are international bestsellers. The New Rules of Marketing & PR, now in its 5th edition, has been translated into 28 languages and is used as a text in hundreds of universities and business schools worldwide. It is a modern business classic with over 350,000 copies sold so far. Scott also authored Real-Time Marketing & PR, a Wall Street Journal bestseller, Newsjacking,World Wide Rave, and the new hit book The New Rules of Sales & Service. He co-authored Marketing the Moon (now in production as a feature-length film) and Marketing Lessons from The Grateful Dead. David stops by the podcast today to talk about newsjacking, the art and science of injecting your ideas into a breaking news story to generate tons of media coverage, get sales leads, and grow business. Key Takeaways: [1:45] What newsjacking is and why you should care [5:15] How to find the right story to newsjack [7:05] A real life story of a newsjacking blog post that made one company $15,000,000 [10:10] Taking a look at news stories and brainstorming potential newsjacking ideas [14:00] The importance of Twitter hashtags, but why blog posts are the best for newsjacking [18:10] The dangers of newsjacking stories about disasters Websites Mentioned: www.davidmeermanscott.com www.newsjacking.com To get going with the newsjacking online program, please visit the Newsjacking site, go to the "Master Newsjacking" page, click the “buy now” button and register with an email and a password. After you've registered, during the checkout process, you will enter the coupon code of "jason" that makes the online registration $50 off.

For five years in a row Jim Cathcart has been selected as one of the Top 5 Speakers on Sales & Service in an online survey of over 14,000 people. With over 39 years of professional speaking around the world, Jim is one of the best known and most award-winning motivational speakers in the business. He has delivered more than 3,000 presentations to audiences in every state of the US, most provinces of Canada and countries from Scotland to Singapore. A business strategist, psychological researcher and philosopher at heart, Jim is also a down-to-Earth regular guy. He has worked in warehouses, driven trucks, sold donuts door-to-door, been a bank teller, plays guitar in night-clubs and pubs, and has toured much of the world on a motorcycle. How do you define success? Jim believes success is living fully in all the areas that count -- mental, physical, family, social, spiritual, career, financial, and emotional. You can't be a 10/10 in all of these areas all the time, but you can 9 in one today and a 7 in another tomorrow. How best to connect with Jim: Website: http://cathcart.com CD: guitarmusiclive.com Facebook: www.facebook.com/jim.cathcart Twitter: @jimcathcart LinkedIn: www.linkedin.com/in/cathcartinstitute

Welcome to episode #513 of Six Pixels Of Separation - The Mirum Podcast. Social media is becoming very complicated. From Prince's death to global news moments, brands are being pushed to be ever-more careful when, how and what they post in social media spaces. Famed marketing author and speaker, David Meerman Scott, coined the phrase "newsjacking." It an opportune moment for brands to capture attention from something major that is happening in the media for their own gain. I'm (somewhat) skeptical of it, but I'm a big fan of David's work. So, what does ethical newsjacking look like, in a world where so many brands don't know their own boundaries? Listen in as the bestselling author of The New Rules of Marketing & PR,  The New Rules of Sales & Service, Marketing the Moon, Real-Time Marketing & PR, Marketing Lessons from the Grateful Dead, World Wide Rave, Eyeball Wars and more discusses newsjacking, and why he created an online course on how to master it. Enjoy the conversation... Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #513 - Host: Mitch Joel. Running time: 57:23. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here's is my conversation with David Meerman Scott. Newsjacking. Newsjacking course. The New Rules of Marketing & PR. The New Rules of Sales & Service. Marketing the Moon. Real-Time Marketing & PR. Marketing Lessons from the Grateful Dead. World Wide Rave. Eyeball Wars. Follow David on Twitter. This week's music: David Usher 'St. Lawrence River'. Get David's song for free here: Artists For Amnesty. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #513 - Host: Mitch Joel. Tags: advertising podcast audio blog blogging brand business blog business book business podcast david meerman scott david usher digital marketing digital marketing agency digital marketing blog eyeball wars facebook google itunes j walter thompson jwt leadership podcast management podcast marketing marketing author marketing blog marketing lessons from the grateful dead marketing podcast marketing the moon mirum mirum agency mirum agency blog mirum blog newsjacking newsjacking course prince real time marketing and pr social media the new rules of marketing and pr the new rules of sales and service twitter world wide rave wpp

The art and science of injecting your ideas into a breaking news story to generate tons of media coverage, get sales leads, and grow business.  http://www.newsjacking.com/  David Meerman Scott is an internationally acclaimed sales and marketing strategist whose high-energy presentations are a treat for the senses. That he’s spoken on all seven continents and in 40 countries to audiences of the most respected firms, organizations and associations underscores the value he brings to audiences.   David’s books and blog are must-reads for professionals seeking to generate attention in ways that grow their business. He is author or co-author of ten books - three are international bestsellers.  The New Rules of Marketing & PR, now in its 5th edition, has been translated into 27 languages and is a modern business classic with over 350,000 copies sold so far.  Scott also authored Real-Time Marketing & PR, a Wall Street Journal bestseller, Newsjacking, and his newest hit The New Rules of Sales & Service.  He is co-author of Marketing the Moon (with Rich Jurek) and Marketing Lessons from The Grateful Dead (with HubSpot CEO Brian Halligan).  David is a guy we really need to listen too… www.thesalesplaybook.net  http://www.davidmeermanscott.com/

“If you don’t embrace the new rules online you’ll be left behind if you aren’t already.” David Meerman Scott knows a thing or two about new rules. Over a decade ago his landmark book The New Rules of Marketing and PR was first published. Now in its 5th edition and used in classrooms throughout the world, this best-seller continues to set the stage for how we build brands in the digital age. I couldn’t wait to discuss this, his new Newsjacking course, and the role all of this plays in the upcoming presidential primaries on this week’s On Brand podcast. About David Meerman Scott David Meerman Scott is an internationally acclaimed strategist whose books and blog are must-reads for professionals seeking to generate attention in ways that grow their business. Scott’s advice and insights help people, products and organizations stand out, get noticed and capture hearts and minds. He is author or co-author of ten books – three are international bestsellers. The New Rules of Marketing & PR, now in its 5th edition, has been translated into 26 languages and is used as a text in hundreds of universities and business schools worldwide. It is a modern business classic with over 350,000 copies sold so far. Scott also authored Real-Time Marketing & PR, a Wall Street Journal bestseller, Newsjacking, World Wide Rave, and the new hit book The New Rules of Sales & Service. He co-authored Marketing the Moon (now in pre-production as a feature-length film titled The Men Who Sold the Moon) and Marketing Lessons from The Grateful Dead.   As We Wrap … Before we go, I want to flip the microphone around to our community … Recently Lea Hensel gave a shout out to our recent episode featuring Drew McLellan. She even made a cool social graphic. Thanks Lea! Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show. Last but not least … Subscribe to the podcast – You can subscribe to the show via iTunes, Stitcher, and RSS. Rate and review the show – If you like what you’re hearing, head over to iTunes and click that 5-star button to rate the show. And if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast. OK. How do you rate and review a podcast? Need a quick tutorial on leaving a rating/review in iTunes? Check this out. And finally a reminder that On Brand is brought to you by the Social Brand Forum. This premier digital marketing experience takes place September 22-23 in beautiful Iowa City, Iowa. Learn from experts like Jay Baer, Joe Pulizzi, and Gini Dietrtich in the heart of the heartland. Listeners of the show get the best rate when they register using promo code ONBRAND at socialbrandforum.com. Until next week, I’ll see you on the Internet!

David Meerman Scott is an internationally acclaimed strategist whose books and blog are must-reads for professionals seeking to generate attention in ways that grow their business. Scott’s advice and insights help people, products and organizations stand out, get noticed and capture hearts and minds. He is author or co-author of ten books – three are international bestsellers. The New Rules of Marketing & PR, now in its 4th edition, has been translated into 26 languages and is used as a text in hundreds of universities and business schools worldwide. It is a modern business classic with over 300,000 copies sold so far. Scott also authored Real-Time Marketing & PR, a Wall Street Journal bestseller, Newsjacking, World Wide Rave, and the new hit book The New Rules of Sales & Service. He co-authored Marketing the Moon (now in pre-production as a feature- length film titled The Men Who Sold the Moon) and Marketing Lessons from The Grateful Dead.

NAV Directions Sage CTO Himanshu Palsule out http://s216551651.t.en25.com/e/es.aspx?s=216551651&e=4594&elq=cc9581f6fdc24b289e49ca42ba01af2e Jodi Uecker out 10/5 Interim President Craig Kampel out VP of Sales & Service for mid-market Sage Partners of the Year http://s216551651.t.en25.com/e/es.aspx?s=216551651&e=4608&elq=cc0800b236b34e6bb53d916f87bb76e9 Sage Launches Global Partner Program... The post Enterprise Software Podcast Episode 33 – Changes and Directions appeared first on Enterprise Software Podcast.

For five years in a row Jim Cathcart has been selected as one of the Top 5 Speakers on Sales & Service in an online survey of over 14,000 people. With over 39 years of professional speaking around the world, Jim is one of the best known and most award-winning motivational speakers in the business. He has delivered more than 3,000 presentations to audiences in every state of the US, most provinces of Canada and countries from Scotland to Singapore. A business strategist, psychological researcher and philosopher at heart, Jim is also a down-to-Earth regular guy. He has worked in warehouses, driven trucks, sold donuts door-to-door, been a bank teller, plays guitar in night-clubs and pubs, and has toured much of the world on a motorcycle. Secret – timesaving technique Jim starts his day without external distractions – start the day with a fresh mind. ONWARD! Daily habit that contributes to success Do the things you want to do as the person you want to be – Jim stimulates himself by trying to be his ideal self. Could have ruined your business – but now – an invaluable learning experience Jim made an incredibly bad business deal – and Jim tells the whole story here. Most critical skill you think business owners need to master to be successful “The more effectively we learn to think, the more successfully we will live our life – take charge of your own thinking.” Most influential lesson learned from a mentor “Spend one hour a day studying in your field – you'll be an expert in five years.”   Final Round – “Breaking Down the Recipe for Success” What systems would you go back and put into place sooner? I would have been more disciplined about saving money – no one gets rich from what they earn – they get rich from what they keep. What one strategy or “recipe” would compound into big wins for business owners? Spend time in the next month writing down what you want your future to be like – reach farther than you'd ever hope of achieving – it's possible. How to exceed expectations and add the most value? An individual would take personal responsibility for the achievement of the outcome – they do their job and do it well. What strategy would you recommend new business owners focus on to best ensure success? Build habits. Notice more than anyone else. How best to connect with Jim: http://cathcart.com/ Jim is offering a 30 day free trial at https://www.thrive15.com/ for Onward Nation guests with the code word "acorn"   You can also find us here: ------ OnwardNation.com ------

Minter Dialogue Episode #129 — This interview is David Meerman Scott. David is a world renowned author, speaker and strategist on the key topics of sales, marketing and PR. His books include The New Rules of Marketing & PR, now in its 4th edition, Real-Time Marketing & PR, a Wall Street Journal bestseller, Newsjacking, and the new hit book The New Rules of Sales & Service. He co-authored Marketing the Moon (now in pre-production as a feature-length film titled The Men Who Sold the Moon) and my favorite: Marketing Lessons from The Grateful Dead. David is a must follow guy, if you don’t already. Enjoy the show. Meanwhile, you can comment and find the show notes on myndset.com where you can also sign up for my weekly newsletter. Or you can follow me on Twitter on @mdial. And, if you liked the podcast, please take a moment of your precious time to go over to iTunes to rate the podcast.Support the show (https://www.patreon.com/minterdial)

Susan Ershler is an international speaker, business executive, and along with her husband, became the first couple to climb the Seven Summits. She is the author of the new book Conquering the Seven Summits of Sales - From Everest to Every Business. Susan shares the lessons she learned from mountain climbing that can translate into success at the workplace.David Meerman Scott is an internationally acclaimed sales and marketing strategist whose books and blog are must-reads for professionals seeking to generate attention in ways that grow their business. He is the author of the books New Rules of Marketing and PR, and most recently, The New Rules of Sales & Service. David discusses how the buying process has changed and what small businesses can do to sell effectively.Dawn Fotopulos is an experienced entrepreneur and smallbusiness turnaround expert that has rescued hundreds of small business from financial disaster. She is the author of Accounting for the Numberphobic: A Survival Guide for Small Business Owners. Dawn shares the most common mistake small business owners make on the financial side of their business and gives tips for where to start when reading financial statements. Susan Baroncini-Moe is an executive coach, a digital marketing strategist, and author of the bestselling book, Business in Blue Jeans: How to Have a Successful Business on Your Own Terms, in Your Own Style. Susan tells how to get rid of brain junk - baggage small business owners carry with them every day that hurt their businesses.Sponsored by Sage and Nextiva.

Welcome to E-Talk. We have a great show for you this week. 1. We interview Mr. Rob Pincus Trayvon Martin Trial Heats Up Guest Opportunity: Rob Pincus - Nationally Known Personal Defense Expert, Authority on Firearms, Professional Trainer, and Owner of I.C.E. Training, Author of "Counter Ambush" National Self Defense Expert Talking Trayvon The trial of George Zimmerman, the neighborhood watch volunteer accused of killing an unarmed teenager at a Florida townhouse complex, has prompted demonstrations across the country by groups demanding justice for victim Trayvon Martin. For more information, visit: http://www.icetraining.us 2. The Saturday Evening Post Examines The Looming Water Crisis Indianapolis (June 25, 2013) — As climate change becomes an increasingly pressing issue in science, politics, and the media, America’s wasteful water usage is being called into question. Conservationists and agricultural specialists alike are urging nationwide change in policy and attitude. In the July/August issue of The Saturday Evening Post, now available on newsstands, award-winning journalist Barry Yeoman examines our current water situation and what can be done to protect future generations. Barry Yeoman Email: byeoman@duke.edu Web: http://www.barryyeoman.com Twitter: @Barry_Yeoman Please forgive the audio, very bad weather at the time in Mr. Yeoman's area. Thanks! 3. Music by The Hot 8 Brass Band http://www.hot8brassband.com 4. Spoken Word by SPINXX of Verbal Slick http://verbalslick.wordpress.com 5. SOUNDBYTE BY: Trayvon Martin Case Update HPL Marc Lamont Hill @marclamonthill Huff Post Live http://www.youtube.com/watch?v=eZa4EgFDfcM Thanks for your support and please pass the information! Contact me Chad Smith at enviromax08@gmail.com

  One of the top baseball sales minds in the country is Andrew Silverman. He’s been with four different professional teams; Director of Tickets with the Anaheim Angels; Vice President with the Columbus Blue Jackets; Executive Vice President with the Texas Rangers; and now Senior Vice President of Sales & Service with the Miami Marlins. Silverman knows the ticket game well, discussing dynamic pricing, season & packages sales, smaller ballparks of the future and gives his thoughts on the secondary market, which he sees as the biggest challenge to professional teams.  

G’day mates! Welcome to Jobs in Pods. If you’re a recent college grad or a college senior listen up. Our guest is Aaron, a, Supervisor, Sales/Service at GEICO. Listen Now! [audio: http://traffic.libsyn.com/jobcasts/geico_supervisor_leadership_program_jobcast.mp3] Aaron, a graduate of San Diego State University with a BS in Business Admin, recently completed GEICO’s Supervisor Leadership Program, a fast-track management […]