Podcasts about finzel

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class Explore the pivotal moment when an automotive shop owner must decide to hire a shop manager. Learn about the challenges and benefits of bringing in a manager, different approaches to onboarding, and the impact on business operations. The experts share personal stories, management strategies, and advice for identifying the right time and person for the role. Whether you're a single-shop owner or managing multiple locations, this episode provides valuable insights into enhancing your business efficiency and growth. Larry Rose, Larry's Automotive, Newburgh, IN Andy Adams, Adam's Garage, Terre Haute, IN Steve Finzel, Finzel's Mastertech, Terre Haute, IN. Steve's previous episodes HERE Show Notes Watch Full Video Episode MACS Training Event & Trade Show, Jan 30 – Feb 1, Orlando, FL: https://macsmobileairclimate.org/ Importance of Hiring a Manager (00:01:07) When to Hire a Manager (00:03:02) Transitioning Roles (00:04:05) Challenges of Managing Alone (00:04:54) The Role of SOPs (00:08:23) Building Relationships with the Team (00:11:08) Finding the Right Manager (00:12:02) Managing the Team Structure (00:14:00) Navigating Cultural Changes (00:14:21) Understanding Temperature in Management (00:16:58) Realization of Need for a Manager (00:17:54) Guilt Factor of Owners (00:18:57) Checking Staff Moods (00:19:12) Management by Walking Around (00:20:49) Tools for Success (00:21:57) Distinction Between Roles (00:22:51) Need for Leadership (00:25:02) Challenges of In-House Promotions (00:27:00) Leadership Development (00:27:53) Compensation Strategies (00:30:24) Internal vs. External Hiring (00:31:49) Managing Shop Communication (00:34:03) Life Changes and Business Management (00:35:38) Exit Strategy and Business Value (00:36:59) Hiring Better Talent (00:37:57) Coaching and Personal Growth (00:39:44) Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Auto-Fix Auto Shop Coaching Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/ Thanks to our...

Creating a cultural strategy is not enough. Effectively implementing your strategy is the first step to enacting real change. Listen as Melissa talks with Ben Finzel and LaTricia Harper Woods, APR of The Change Agencies about activating cultural strategy in today's society.About Ben:Ben Finzel is president of RENEWPR, a Washington, DC-based public relations firm. Ben and his team of seven independent PR professionals provide advice, counsel and outreach on strategy, messaging, media and partnerships to clients tackling energy, environmental and equity issues and opportunities. Ben is one of two founders of The Change Agencies, the national network of inclusive PR firms focused on changing the way business and organizations communicate across cultures.About LaTricia:LaTricia Woods is an award-winning, accredited public relations professional with more than 29 years of industry experience. She is the Founder and CEO of Mahogany Xan Communications, where she leads a talented team of professionals and serves a national client portfolio. She is also the founding principal of The Change Agencies. Follow The Change Agencies on Facebook.Follow The Change Agencies on LinkedIn.Topics covered:- The current state of cultural competence in comms- Key drivers for the creation of The Change Agencies' cultural strategy- Embodying the cultural nuances of different target audiences- Implementing cultural strategy in today's political climate- Avoiding cultural appropriation- Staying ahead of cultural trends and adapting strategiesResources mentioned: - The Change Agencies- “Smart Talk: Public Relations Essentials All Pros Should Know”- MVW Communications

Ben Finzel is a veteran of Washington, DC, a wide range of agencies and most recently a coalition of multicultural and LGBTQ-owned firms focused on inclusive work. He currently does double duty as president of RenewPR and founder and managing partner of The Change Agencies. He joins the latest edition of The PR Week to talk about everything from hits and misses at the Olympic Games in Paris to the latest news from the presidential campaign trail, pulling from his experience in the nation's capital to his work as a diversity advocate. Also on the agenda, the biggest marketing and communications news of the week, from the rollout of Vice President Kamala Harris' running mate to Google's decision to pull an ad from its Olympic rotation after it struck the wrong notes with consumers.  Follow us: @PRWeekUSReceive the latest industry news, insights, and special reports. Start Your Free 1-Month Trial Subscription To PRWeek

In the latest episode of the Healthline podcast, I had the pleasure of speaking with Josh from MindStudio about the untapped potential of functional mushrooms. Josh illuminated the myriad benefits these fungi offer, from stress management to cognitive enhancement.We dived into how functional mushrooms, such as Reishi and Lion's Mane, differ from their culinary cousins by providing adaptogenic properties and supporting mental clarity. Reishi, for instance, can help the body manage stress, while Lion's Mane has been linked to improved cognitive function.Josh's insights into the science behind these mushrooms made a compelling case for their inclusion in daily wellness routines. Whether you're seeking to boost your immune system, enhance focus, or simply embrace a more natural approach to health, functional mushrooms might be the missing ingredient.Don't miss this fascinating dive into functional mushrooms with MindStudio's Josh on Healthline.Check out: https://mindstudio.life/da for more information. Hosted on Acast. See acast.com/privacy for more information.

Customer Relationship Management (CRM) systems are more than just tools; they are the lifeline of customer engagement and business growth. Explore strategies for identifying and re-engaging lost customers, adapting CRM practices to changing customer behaviors, and personalizing communication. Gregg Rainville, Steer by Mechanic Advisor. Greg's previous episodes HERE Jessica Carrino, Sparks Tire & Auto, St. Charles, MO. Jessica's previous episodes HERE Jaron Kleber, Repair Shop of Tomorrow, National Sales Manager. Jaron's previous episodes HERE Steve Finzel, Finzel's Mastertech, Terre Haute, IN. Steve's previous episodes HERE Show Notes: Watch Full Video Episode Why CRM is Vital to Automotive Shop Success Part 1 [THA 359]: https://remarkableresults.biz/remarkable-results-radio-podcast/a359/ Effective CRM management (00:02:12) The importance of actively managing a CRM system to maximize its potential and impact on the business. Quality assurance in CRM (00:03:23) The importance of testing and ensuring the accuracy and effectiveness of marketing materials and communication sent through CRM. Customer communication preferences (00:05:05) Discussion on the shift towards text messaging as a preferred mode of communication and its impact on customer engagement. Email collection and personalization (00:08:25) Strategies for collecting email addresses and personalizing communication to enhance customer interaction and response rates. Continuous process improvement with CRM (00:14:36) The need for ongoing review and improvement of CRM processes to adapt to changing business dynamics and customer preferences. Identifying Lost Customers (00:18:23) Strategies for identifying lost customers based on seasonal changes and evolving customer behaviors. Adapting to Changing Customer Behaviors (00:19:28) Adjusting lost customer parameters due to changes in vehicle maintenance intervals and driving habits post-COVID. Utilizing CRM for Customer Engagement (00:20:38) Leveraging CRM data for customer engagement, tracking visit frequency, and utilizing CRM for personalized communication. Benchmarking and Regional Data (00:23:22) Understanding CRM benchmarks, lead conversion rates, and the significance of regional data for performance evaluation. Leveraging CRM Data for Business Improvement (00:24:24) The role of CRM data in formulating business strategies, performance improvement, and the value of coaching support. Optimizing CRM Communication (00:27:30) Efficient use of CRM for automated communication, personalized messages, and improving customer experience. Consistent Communication through CRM (00:28:01) The use of canned texts and consistent...

Ben Finzel, President of RENEWPR and Founding Principal of The Change Agencies, shares some common misconceptions about the role of public relations. Ben shares the story of how The Change Agencies started and its impact on clients. Ben also explains the challenges the communications industry still has to work on, including diversity, equity and inclusion in recruitment, retention and promotion.

Our panel discusses the importance of Customer Relationship Management (CRM) in the success of auto repair shops. They highlight CRM's role in client retention, communication, and building trusted relationships. The discussion also covers the significance of integrating CRM with shop management systems and the potential for automation and reminders based on customer data. The panelists stress the importance of the first 100 days in the customer journey, the need for consistent touchpoints, and personalized communication. Gregg Rainville, Steer by Mechanic Advisor. Jessica Carrino, Sparks Tire & Auto, St. Charles, MO. Jaron Kleber, Repair Shop of Tomorrow, National Sales Manager. Jaron's previous episodes HERE Steve Finzel, Finzel's Mastertech, Terre Haute, IN. Steve's previous episodes HERE Show Notes: Watch Full Video Client Retention and CRM (00:00:01) Discussion about the importance of CRM in client retention, communication, and building trusted relationships. Integrating CRM with Shop Management System (00:03:33) Importance of connecting CRM to the shop management system for consistent messaging and customer communication. Turning Customers into Clients with CRM (00:05:45) Exploring the potential of CRM to turn customers into loyal clients by setting up reminders for future service needs and sales opportunities. The first 100 days with a new customer (00:08:34) Discussion on the importance of communication and touchpoints with new customers in the first 100 days, including feedback, check-ins on deferred services, and personalizing communication. Customer retention through CRM (00:10:13) Exploration of the use of CRM systems to retain customers, including advanced filtering, finding lost customers, and maintaining communication through touchpoints. Utilizing Google reviews for reputation and new customers (00:12:23) The significance of Google reviews in building reputation and attracting new customers, with personal experiences shared by shop owners and the effectiveness of implementing a CRM program. Managing legacy customers and effective communication (00:18:15) Tips on how to engage with legacy customers through personalized gestures and the importance of clear and relevant communication. The role of service advisors in CRM (00:19:45) Exploring the role of service advisors in editing inspections, communicating with customers, and ensuring proper integration with CRM for effective customer engagement. The importance of email reminders (00:24:09) The panelist shares a personal experience of receiving an oil change reminder through text, which prompted them to book an appointment after receiving an email reminder later. Utilizing data and training for CRM success (00:25:16) The panelist discusses the significance of tracking and measuring data in CRM, as well as the importance of training employees on accessing and utilizing the available data. Improving customer experience with CRM (00:25:47) The panelist emphasizes the need for a customer success team

In this episode of the Wear Wag Repeat Podcast, we're getting into a heartfelt chat with the lovely Carla Finzel, a District Veterinary Nurse based in the UK. In this conversation, we cover the emotional depths of caregiver compassion fatigue – that real strain pet guardians feel when trying to administer care to their pets. Carla was in the trenches at an emergency vet clinic practice for years and shared a fascinating tidbit from her journal. She observed that so many pets who came in, while not in immediate danger, could've hugely benefited from an in-home veterinary nurse visit. By being there for pet owners in this unique way, Carla's not only lending a hand to pets and their people but also easing the load on veterinarians. We also explore the invaluable human-animal bond we share with our pets and its incredible significance. What we want to leave you thinking about is the immense value that in-home veterinary services can bring. They can prevent bigger health issues, shorten illness durations, and ultimately ensure we get to enjoy more time with our faithful companions.

https://www.youtube.com/watch?v=TwdvgzVo_zA Guest host, Steve Finzel, Finzel's Mastertech, Terre Haute, IN. Steve's previous episodes https://remarkableresults.biz/?s=Steve+Finzel (HERE) Virtual shop tour with Sara and Chad Kooiman, Ultimate Auto, Sioux Falls, SD. Trivia Challenge: What year did the first “Soccer Mom” minivan debut?   Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can't get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn't giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour athttp://www.dormanproducts.com/Tour ( www.DormanProducts.com/Tour)

In this episode of OutBüro Voices featuring LGBTQ professionals, entrepreneurs, and community leaders from around the world, host Dennis Velco chats with Ben Finzel, founder of RENEW PR. Ben Finzel, is not a typical business startup entrepreneur. He launched ReNew PR, a public relations firm that primarily focuses on renewable energy, sustainability, environmental, and LGBTQ topics. He is an out #gay business owner (LGBTQ entrepreneur) with over two decades of top PR agency experience in Washington, DC. With experience at prestigious firms such as Edelman, FleishmanHillard, and others. 00:50 Personal background - the beginning of a gay entrepreneur 05:00 Development of critical thinks core 05:30 Begining at Edelman 8:45 Changes in pitching to journalists/reporters 11:00 Delving into launching ReNew PR - transitioning from being an employee to an entrepreneur 13:00 A short clear explanation of your business is key 13:50 A benefit of starting a business after a long a rich career is the professional network of past coworkers, clients, and industry contacts. 15:00 He clarifies ReNew PR's scope is both specific and broad - energy efficiency, renewable energy, sustainability, climate change, clean transportation, natural resources, air/water/land use all broadly. A great client would be one who offers sustainable products, say that reuses, reduces, or upcycles as one example. 17:45 Honest discussion of transition into being an entrepreneur, the assumptions and adapting 19:20 As a business own leveraging technology tool to make the dreaded yet necessary tasks easier such as invoicing. 20:20 Shifting from big PR agencies to own small business, created new realizations, new opportunities, and new partnerships 21:15 It is not pie. There is enough for everyone. 24:00 Focus and differentiate your business. ReNew PR is a certified LGBTQ Owned Business by the National Gay and Lesbian Chamber of Commerce (NGLCC) 25:30 Formation of the Change Agencies a network of multicultural owned agencies 27:00 Networking with other LGBTQ communications PR professionals in Washington DC Connect with Ben Finzel on OutBüro at https://www.outburo.com/profile/benfinzel/ Join Ben on OutBüro, the LGBTQ professional and entrepreneur online community network for gay, lesbian, bisexual, transgender, queer, a.lies and our employers who support LGBTQ welcoming workplace equality focused benefits, policies, and business practices. https://www.OutBuro.com Would you like to be featured like this? Contact the host Dennis Velco. https://www.outburo.com/profile/dennisvelco/ --- Send in a voice message: https://anchor.fm/outburo/message

A unique friendship forged on a plane. Our guests, Hans Finzel and his friend, Patrick Kelly, shed light on bridging generational gaps, especially between the boomers and the millennials. They have co-authored the book, Millennial Boom, where they explain the great untapped potential and ways these generations can mutually influence and mentor one another through intentional relationship. Hans Finzel and Patrick Kelly's bio. PinnacleForum.com Show Notes: https://pinnacleforum.com/2020/03/ul-podcast-97/

Moderne Personalführung. Einblicke und Erfahrungen. Alexander Schuck ist Geschäftsführender Gesellschafter der Finzel und Schuck GmbH in Limbach-Oberfrohna. Im Rahmen unserer Podcastreihe zu Transformation haben wir mit ihm über Systemisches Führen gesprochen. Wir wollten mehr über die Hintergründe, das Wie und Warum – und Alexander Schucks persönliche Erfahrungen mit moderner Personalführung wissen. Was verbirgt sich also hinter Systemisch Führen? Mit dieser Frage sind wir in unser Gespräch gestartet.

Jeremiah 13:20-27“Change Is Possible” Series: “Plans for God’s Good Future” If there’s one word that is sure to raise people’s blood pressure and cause them to have heart palpitations, it’s the word “change.” In fact, most of us here this morning would rather endure a root canal than be subjected to some form of change. So, why is that the case when there’s not a person present in this worship service today who hasn’t been forced to make a change or two over his or her life? Just that question itself points to its own answer, which is that in one way or another all change is forced, because all change is difficult. A somewhat humorous way of unpacking that reality comes from a book by Hans Finzel, the former president of the International non-profit, World Venture, titled, Change Is Like a Slinky: 30 Strategies for Promoting and Surviving Change in Your Organization. You remember the children’s toy, don’t you; that pre-compressed spiral-shaped spring toy that was first introduced in the 1940’s? Among the reasons Finzel likens change to a slinky toy are these: (1) Somebody has to launch it on its way; (2) The course it takes once it begins is entirely unpredictable; (3) It routinely gets stuck halfway and has to be relaunched; and (4) It rarely lands where you predict. Little wonder then that when someone mentions that a change is in the offing, most of us start to hyperventilate. Change is just too difficult. But might it be that if we were to peel back the layers of our discontent with respect to change, we’d actually see that the root of our reluctance is simply because we don’t see the need to go there. In other words, “Is this change going to do me any good?” And the underlying premise of that question is, “I don’t think so.” The truth of the matter is that we don’t relish making change because deep down inside we don’t see any reason to do so. And the longer we persist in that way of thinking, the more set in our ways we come to be, which when you think about it, is a pretty dangerous place for a people who at least in their heads hold a conviction that they are anything but perfect and therefore are constantly in need of change. Perhaps that’s why when you look at Scripture, particularly in the Old Testament, God was always calling people who would afflict His way-too-comfortable people. We call these folk “prophets,” one of whom was the prophet Jeremiah. We’ve been in a sermon series on Jeremiah since the beginning of the year. I thought it would be a good exercise for us as a church to begin a New Year contemplating the good plans God has for us in 2020, but with the recognition that to be in a place where we might know those good plans in their fullness, we’d best be prepared for some changes along the way. This section of Jeremiah comes from the time in his ministry when he was preaching to the people of Jerusalem, just before they were to be conquered by their neighbors to the north, the Babylonians, who would destroy their cherished Temple, tear down the bulk of their homes and businesses, and uproot the best and the brightest of them in order to take them away to Babylon. To his credit, Jeremiah sees what is about to happen and he does his best to warn the people that there is still time for them to change by turning to God and placing their trust in Him. But, alas, the people think everything is just fine between them and God and all of Jeremiah’s warnings fall on deaf ears. And yet, Jeremiah refuses to give up. This “fire in his bones,” as he describes God’s calling upon his life (Jer. 20:9) compels him to keep speaking, but not out of his own assessment of Jerusalem’s plight, but instead out of the certain judgment that God has told Him He will send upon His people in order to compel them to change. Notice the logic of this particular passage. It is steeped with divine exasperation over how God’s people have drifted from God, so much so that they are unaware of how far they have strayed and what the consequences of their straying will be. What haunts me most about the passage are the questions God poses to the people? “Where is the flock that was entrusted to you?” “What will you say when the LORD sets over you those you cultivated as your special allies?” “Will not pain grip you like that of a woman in labor?” “Can an Ethiopian change his skin or a leopard its spots?” “How long will you be unclean?” It’s easy for us to hear these questions and convince ourselves that God is of the opinion that someone can, for lack of a better word, get past the “point of no return.” God can, for all intents and purposes, give up on someone because of how that person has, for all intents and purposes, given up on Him. But that’s not what this passage intends to convey, not to the people of Jerusalem and certainly not to us. While change is difficult and therefore doesn’t happen nearly as much as it should, change is not impossible. Instead, change is very much possible, as long as someone takes the risk of first owning up to his need and then finding the courage to trust everything in his life to God so that God might change us from the inside out to become all that He created us to be. Can you do that today? Can you muster what it takes to acknowledge what might be wrong in your life so that in turn you might look to God, whose grace in Jesus Christ does in your life what in your own power you would never be able to do – change your “skin” and transform your “spots?” There is a parable told by an African author, James Aggrey, that speaks to the changes only God can make possible. As the parable goes, a man went out into the forest one day. He caught an eaglet, took it home, and placed it among his chickens, ducks, and turkeys. Although it was an eagle, the king of birds, the man fed it chicken feed. Five years later, a zoologist visited his garden, noticed the bird, and told the man, “This bird is an eagle, not a chicken.” “Yes,” answered the owner, “but I have brought it up like a chicken, though it measures 15 feet between its wing tips. It just sees itself as a big chicken.” “No,” said the zoologist. “It’s still an eagle. It has an eagle’s heart. I’ll make it fly high into the sky.” “No, you won’t,” said the owner. “It’s a chicken, and it will never be able to fly.” So, the two of them agreed to try the eagle. The zoologist took it out into the open area, lifted it up, and said with all the conviction he could muster: “Bird, you are an eagle. You belong to the sky, not to the ground. So stretch out your wings and fly.” At which point the eagle looked from one side to the other, then looked down to the ground where it saw the chickens eating, and jumped down to them. “What did I say?” said the owner. “It’s a chicken, and a chicken it forever will be.” “No,” countered the zoologist. “It’s an eagle. Let’s give it another chance tomorrow.” The following day he took the eagle with him again, this time to the top of the roof, and said, “Bird, you are an eagle. Stretch out your wings and fly.” But again, it jumped down to the ground when it saw the chickens eating and began eating with them. “I told you it’s a chicken!” said the owner. “No,” insisted the zoologist. “It’s an eagle and somewhere down inside it has the heart of an eagle. Give me one more chance, and tomorrow it will fly.” The next day the zoologist got up very early, (before the chickens, you might say) and took the eagle with him to the base of a mountain far away from the houses of the village. The sun was just rising in the eastern sky, gilding the mountaintops, so that every piece of rock was beaming with joyful light. He lifted up the eagle, saying, “Bird, you are an eagle. You belong to the sky, not the ground. So, stretch out your wings and fly.” The eagle looked around, started shaking all over as if it were being filled with new life, but it did not fly. The zoologist then turned the face of the bird directly into the sun. And suddenly, it stretched out its wings, and with an eagle’s cry, lifted itself higher and higher into the sky, never to go back to being a chicken again. Though it was kept and tamed like a chicken, in reality it was meant to be an eagle. Always remember that the changes God seeks to bring about are only those that help us to claim the life He created us to know, a life that has been marred and tarnished by the poor examples we see all about us. As the hymn puts it, “Better to turn your eyes upon Jesus and look full into his wonderful face. Then and only then will the things of this world grow strangely dim, in the light of his glory and grace.” Change is very possible if we will but acknowledge our need and trust Jesus to make it happen. Jeremiah 13:20-27

Steve Finzel, Finzel’s Master Tech, Terre Haute, IN is not a happy camper as it relates to transmission fluid. You may just relate to his rant or maybe even offer some advice. Listen to the frustration Steve has over transmission fluids. Find Steve's previous episodes (https://remarkableresults.biz/?s=%22Steve+Finzel%22) . Talking Points So many transmission fluids Low viscosity and High viscosity are the major difference in the man fluids Getting information has been tough. LV MV are the codes. What can be used If we can’t stock all the different fluids why can’t we get information on what to use CVT fluid is green. Honda says to use the blueWhen you order it you’ll find it is yellow All too confusing Be socially involved and in touch with the show: Email (mailto:carm@remarkableresults.biz) Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser and many more. Mobile Listening APP's HERE (https://remarkableresults.biz/app/) Join the Ecosystem - Subscribe to the INSIDER NEWSLETTER HERE. (https://remarkableresults.biz/insider/) Buy Carm a Cup of Coffee  (https://www.buymeacoffee.com/carm) Savvy shop owners use vehicle inspections to find additional work on a vehicle that the vehicle owner may not know is needed. The most successful shop owners fully inspect every car, every time. It benefits the vehicle owner more than the shop because most vehicle owners want their autos to be reliable. FlexCheck Auto takes the power of a shop’s inspection process and puts it in the palm of your technician’s hand so that pictures, video, and vehicle-specific notes about a vehicle’s condition can be shared quickly with vehicle owners. It improves technician efficiency in the bays, service writer efficiency at the counter, increases average repair order and builds trust with vehicle owners. Today’s vehicle owners want to receive their vehicle’s health status electronically, this makes FlexCheck Auto the most transparent way to do sell auto repair. Try it for free for 30 days! Go to FlexCheckAuto.com (http://www.flexcheckauto.com) to learn more.

Finzel's Arcadia Orchestra of Detroit - "Dicty Blues" LUFTIGE BUABERL - "Tyrol Jodlers" Mousieur Albert - "Je Sius Gris" Nat M. Wills - "Parody on Eight Familiar Songs" George M. Cohan - "You Won't Do Any Business If You Haven't Got A Band" Bently Ball - "The Dying Cowboy" Thomas Waller - "Lenox Avenue Blues" Mamie Smith and her Jazz Hounds - "I Ain't Gonna Give Nobody None O' This Jelly Roll" Rudy Vallee And His Connecticut Yankees - "Lover Come Back To Me" Joe Candullo and his Orchestra - "Fifty Million Frenchmen Can't Be Wrong" Louis Armstrong and his Orchestra - "Blue, Turning Grey Over You" Emil Coleman & His Club Trocadero Orchestra - "Virginia Don't Go Too Far" Sutcliffe Troupe - "The 79th Highlanders Farewell to Gibraltar" https://www.wfmu.org/playlists/shows/89057

The Panel: Donnie Hudson, Troy Auto Care, Troy, MI Roy Foster, Roy Foster’s Automotive, Reno, NV Steve Finzel, Finzel’s Master Tech, Terre Haute, IN Key Talking Points Donnie Hudson Communicate with your Team! Weekly! “They Want to be Involved” Feel like they have a say. Keep It Fun! Think outside the box! Set Weekly Sales Goals! “Don’t Get Complacent” Offer Paid Training Classes / Tuition  Reimbursement / Simple IRA / Tool Credit / Health Care Allowance Donnie says a solid pay program is very important but it is not necessarily about the money. It is family time and benefits that drive employee loyalty. Listening to your people is an important rule of leadership. Fact Finding Friday’s meeting. He offers paid time off to do something in the community for his people. Something charitable of their choosing. I’m here to support you. He takes a portion of his team and families to Las Vegas for AAPEX   Roy Foster He has a 4 day work week for most on his team who want it. Retirement plan, health and dental, ongoing training both in house and AutoTech Training, bonus programs. Weekly Team Meetings: Council together, listen to their input and let them help make policies and procedures, set goals together, regularly share KPI’s, share successes, address their concerns and discuss safety. Create a culture: Get buy-in from employees through success, share customer reviews, cleanliness and organized, let them know when they are doing a good job, share in the vision and mission. State of the Art Equipment: have the best tools and equipment, information systems, have the right tools for the job, equipment training videos and manufacturer training clinics with lunch. He cultivates an environment where his team wants to be there. Acknowledging a job well done. Invest in state of the art tools, equipment and software.   Steve Finzel Employee loyalty is about the relationship. Through the use of one on one meeting, monthly team meetings that include total shop performance and key indicator numbers, and Friday casual lunch meetings, employees feel connected to the business and each other. As shop owners, it is part of your responsibility to nurture this. MOP bucket meetings to get anything off your chest. No names no rebuttal. Honest and transparent.   Using outside of work experiences like summer family party, Christmas party, Happy hour, out of town training and sporting events helps to create the bond. Providing training, healthcare, simple IRA and an above average compensation package tell the employee you care about the well being of them and their family. Providing training lets them know you care as much about their success as yours. Steve closes the shop between Christmas and New Years. Benefits require the growth of your business and profits. Leaves a skeleton crew at the shop and takes most of his team to Vision.     Resources: A special thanks to  Donnie Hudson, Roy Foster, and Steve Finzel for their contribution to the aftermarket. Books Page (https://remarkableresults.biz/books/) Leave me an honest review on iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. Email (mailto:carm@remarkableresults.biz) (http://eepurl.com/bhqME9) This episode is brought to you by Jasper Engines & Transmissions. When a car’s engine or transmission fails, it’s not the end of the road. A remanufactured drivetrain product from Jasper Engines & Transmissions will give your car a new lease on life. JASPER has over 2000 Associates, three manufacturing facilities, two distribution centers, and 45 branch offices across the country. They’re all working to produce, transport and deliver the perfect product. That’s what they...

Dr. Hans Finzel is a successful author, teacher, mentor and trusted authority in the field of leadership. He is the host of the popular “Leadership Answer Man” Podcast. Dr. Finzel has trained leaders internationally on five continents. He and Donna, his wife, founded HDLeaders in 2012 where he serves as President. Prior to that, Dr. Finzel completed twenty years as President and CEO of international non-profit WorldVenture. Dr. Finzel is the author of nine books, including his bestseller The Top Ten Mistakes Leaders Make, The Power of Passion in Leadership and his newest book Top Ten Ways to Be a Great Leader, His books have been published in over twenty foreign languages.

Hans Finzel discusses some of the key factors that limit the release of leadership in our lives, from emotional intelligence (“EQ”) to what he calls “dirty delegation.” Hans' Bio. www.pinnacleforum.com Show Notes: https://pinnacleforum.com/2018/04/ul-podcast-02/

We've all played Games, the funk has been kicked. Aadil has finally jumped into 'Mario Odyssey' which leads to a brief discussion on cheat codes. Lucy's been getting a puzzle kick in 'Q.U.B.E 2'. The game to help Ben kick the funk is the arcade space shooter 'Cycle 28'. Lucy's also played a point and click adventure 'Chuchel' and Aadil's actually spent most of the time he should be working playing 'Into The Breach', a tactics puzzle game, instead. Ben felt left out when everyone else had White IPAs so he's got the 'Drift' from Unity, then has the Finzel's Reach from Left Handed Giant. Lucy starts with a big on in the 'Mexicake' Imperial Stout by Tempest and a collaboration, the 'Doyen' IPA from Gypsy Hill and Fullers. Aadil starts light with the Oedipus 'Mannenliefde' saison then has something bigger in the 55|06 DIPA by Brew By Numbers.

We’ve all played Games, the funk has been kicked. Aadil has finally jumped into ‘Mario Odyssey’ which leads to a brief discussion on cheat codes. Lucy’s been getting a puzzle kick in ‘Q.U.B.E 2’. The game to help Ben kick the funk is the arcade space shooter ‘Cycle 28’. Lucy’s also played a point and click adventure ‘Chuchel’ and Aadil’s actually spent most of the time he should be working playing ‘Into The Breach’, a tactics puzzle game, instead. Ben felt left out when everyone else had White IPAs so he’s got the ‘Drift’ from Unity, then has the Finzel’s Reach from Left Handed Giant. Lucy starts with a big on in the ‘Mexicake’ Imperial Stout by Tempest and a […]

HANS FINZEL The midlife-preneur Kingsley Grant from ChooseYourBestLifeNow.com is the co-host of Jared Easley for today’s podcast. We are privileged to welcome a great man as our guest for this episode. This man is a successful author, teacher, a leader among leaders and someone who is known in the podcasting world as the leadership answer man. The man were talking about is no other than Hans Finzel of the LeadershipAnswerMan.com! He trained leaders internationally on five continents and recently completed twenty years of presidency in International Non-Profit World Venture with a staff of 550 workers in seventy countries worldwide. Hans is now the leadership answer man in the podcasting world and he is ready to share great things he learned as a leader in this podcast. IN THIS EPISODE, YOU WILL LEARN: The best way to handle confrontation –enter the danger zone! “It’s very unhealthy in an organization to avoid conflicts.” “Go into the danger zone and you’ll be glad you did.” The right way to go into the danger zone “Present truth gracefully but you have to deliver the bad news.” Praise –Criticism –Praise Try everything and not succeed or try one thing and succeed? “Success belongs to people who are willing to take risks.” The principle of bright spots “Try a lot of things and go towards the bright spots.” Working on your platforms “There’s not one key to successfully building platforms online.” The balance between being prudent and a risk-taker The importance of feedback What compelled Hans in starting a podcast? “You can go from being so excited to getting bored with your career over period of years” Why Hans loves to write What inspired Hans to name his podcast The Leadership Answer Man The key to learn from your mistakes –Evaluation! “Don’t just keep making the same mistakes.” Hans’ 10 biggest mentors! –have young, old and side mentors The challenges young leaders are facing today –spoiled, in denial and not ready in facing hardships Hans’ encouragement for emerging leaders –listen to the older generations “The healthiest organization is a group that has people of all ages in it.” Hans defines blind spots – a weakness or a problem in you that you are not aware of One of the top mistakes leaders make Hans’ encouragement to people in their mid-years who feels stuck in life – Don’t stop learning! “Every effective leader is a lifelong learner. If people stop learning, they get stagnant.” How Hans’ measures personal success Hans’ few favourite leadership quotes: “The measure of you as a leader is not what you do but what others do because of what you do.” -Harold Hendricks “My greatest fear for you in life is not that you will fail but that you will succeed at the wrong thing.” Succeeding at the wrong thing? Hans’ greatest enemy in pursuing his passion is personal doubt Learn and listen “If we keep learning and listening we would become more effective leaders.” Items Mentioned: Hans Finzel’s podcast: Care Enough to Confront Emotional Intelligence –Hans Podcast The Bible Answer Man Cliff Ravenscraft of the Podcast AnswerMan HansFinzel.com Book: Launch Your Encore Michael HyattSupport the show (https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=CQWQVRBGQCK7E&source=url)

At some point in our careers, most of us have undoubtedly scratched our heads and wondered, “How on earth did this person obtain this leadership role?” The fact of the matter is that some people in leadership roles don’t belong there. Unfortunately, companies tend to promote employees who are highly trained and have excellent technical skills, but when these employees move into management, they often lack the soft skills necessary to motivate their teams. Hence, they don’t become great leaders.  In this episode of In Process: Conversations about Business in the 21st Century, hosts Evelyn Ashley and John Monahon of Trusted Counsel speak with Dr. Hans Finzel about leadership. Dr. Finzel is an author, speaker and trusted authority in the leadership field and the author of 10 books. With a doctorate in leadership studies, Dr. Finzel is a respected teacher globally. In his new book “Top Ten Ways to Be a Great Leader,” he uses the letters in the word LEADERSHIP to present the 10 essential skills that he believes every new leader must master in order to be a great leader. During the course of the podcast you will learn about:  The one word that Dr. Hans Finzel uses to define leadership The two most important words in a leader’s vocabulary The 10 essentials skills that every new leader must master The four questions that every follower will ask a leader Why EQ (emotional quotient) is seen as more important in the hiring of leaders than IQ (intelligence quotient) Stream the conversation in the player below to learn more. You can also subscribe to InProcess Podcast on iTunes to receive this episode as well as future updates from the show on your smartphone. Did you enjoy this episode? Please give us a review!

June 26, 2017 - Leadership Mentor Hanz Finzel, Boomerang Principle Lee Caraher & Exposure Ninja Tim Cameron-Kitchen

Dr. Hans Finzel is a successful author, speaker and trusted authority in the field of leadership. For 20 years he led international non-profit World Venture, serving in over 65 countries. Hans speaks and writes on practical leadership principles from the real world, not the classroom. He has written ten books, including his bestseller “The Top Ten Mistakes Leaders Make”. And Hans has just released his 10th book, “The Top Ten Ways to Be A Great Leader” and his books have been translated into over twenty foreign languages. Today he serves as President of HD Leaders. Show Notes: YourBestManager.com/HansFinzel

Hello everyone and welcome back. In this episode Patrick talks with Hans Finzel. Dr. Finzel is a successful author, speaker and trusted authority in the field of leadership. For 20 years he led international no-profit WorldVenture, serving in over 65 countries. Today he serves as President of HD Leaders. Hans speaks and writes on practical leadership principles from the real world- not just the classroom. He has written ten books, including his best seller " The Top Ten Mistakes Leaders Make". A great listen. Check out Hans here: www.hansfinzel.com @hansfinzel  www.hansfinzel.com/feed/ Youtube.com/hansfinzel Facebook - HansFinzel Linkedin - Hans Finzel Patrick 

Determination is a huge part of being a successful leader. Another word for this would per persistence or courageous leadership. I to start this podcast with a story of my own determination through a very tough time. We all face these times. If I asked you to name one of your top biggest times of discouragement, what would it be? I can think of a big one - when I was betrayed by a dear friend. My board chair turned on me. One reason this was such a difficult situation is I couldn't fix it. I had to endure it for a couple of years. I love to resolve conflict and fix things that are broken. But sometimes we have to live in the midst of a big discouragement. It reminds me of my son who's been in the job for about 18 months that is true.

Listen, guys . . . you’ll never get to the bottom of the complex nature of the female heart. But try as best you can to learn all you can. It’s worth it. This is the challenge put to husbands as Hans and Donna Finzel humorously and poignantly engage a hard but true principle: If you don’t understand how you do it wrong, you’ll never know how to do it right. But the Finzels are quick to add, this book is not a put-down on men. It is a fresh glimpse into how most women are wired and how their men can run with, not against those currents. Drawing from their surveys of dozens of married couples all over the world, as well as from their own 25 years of marriage, Hans and Donna explore how to turn the top ten notorious marital faux pas into doable acts that say louder than words, “I do love you.”

Meet Ben Finzel, Senior Vice President at Widmeyer Communications http://www.Widmeyer.com and head of the PR agency's Public Affairs practice. Ben shares how he got started in public affairs, and what he does now at Widmeyer. He also explains the concept of "power public affairs" and its cross-industry importance. Produced by Mary Fletcher Jones and David Hyson for Conversations in Public Relations, October 2009.

Integrating social media into public affairs campaigns is the topic of this social media video featuring an interview with Ben Finzel, Senior Vice President and public affairs practice lead at Widmeyer Communications http://www.Widmeyer.com Ben shares his expertise built on more than 20 years of experience in public affairs. Produced October 2009 by Mary Fletcher Jones and David Hyson for Conversations in Public Relations.