Podcasts about aapex

In this episode, Braxton starts with a confession. Evidently, keeping good care of tires is not his strong suit. He then talks about legislative updates on the REPAIR Act (HR 1566) and the latest advocacy efforts in California, along with details on SEMA and AAPEX registration for this year's Las Vegas events. Plus, Braxton highlights California's new Cool Air Rebate Program for vehicle A/C repair and introduces an AI-driven sales coaching platform for repair shops.00:00 Automotive Repair News Podcast03:23 Tire Maintenance and Podcast Evolution08:48 Cool Air Rebate Launching May10:27 "AIX for Auto Repair Shops"

In this episode of Auto Repair News Today, Braxton talks about the announcement of Wayne Gretzky as the keynote speaker for Apex 2025! He brings up current challenges in the automotive repair industry, such as evolving technologies and a technician shortage, and that Gretzky will have powerful insight into this because of the things he overcame in his career. Additionally, the episode provides details about the growing prominence of the AAPEX conference, set to take place in Las Vegas, and the opening of its registration soon.

Johnathon Bemis is the Lead Master Technician at VIP Tires & Service, known for its comprehensive tire and auto repair services in the New England area. Notably, Johnathon is the recipient of the prestigious 2024 AAPEX Technician of the Year Award, recognizing his exceptional skills and dedication in the industry. Johnathon's automotive journey highlights the importance of perseverance and continuous learning in adapting to the fast-evolving automotive industry. In this episode… The automotive industry is experiencing rapid technological advancements, requiring technicians to continually learn and adapt. What does it take to become a world-class technician in this field? According to Johnathon Bemis of VIP Tires & Service, becoming a world-class technician requires a supportive employer who provides a platform for success, continuing education, and a positive work culture. VIP encourages its technicians to pursue certifications, pays for training, and fosters a collaborative environment where technicians can network and share ideas. Johnathon also emphasizes the importance of using all resources available for diagnostics, including online searches, and the need to stay up-to-date on the latest technologies and techniques.  On this episode of Gain Traction, Mike Edge chats with Johnathon about his career path, the importance of certifications, and rapid changes in automotive technology. They also discuss the importance of a positive work culture and what it takes to be a successful technician in the modern automotive industry. Here's a glimpse of what you'll learn:  [03:07] Why Johnathon Bemis made an unexpected career switch at the age of 32 [04:27] How Johnathon achieved 29 ASE certifications in record time [05:54] The rapid changes in the automotive industry since 2010 [08:59] Tips on leveraging Google for faster vehicle diagnostics [13:09] How an economic downturn led Johnathon to automotive success [18:46] The supportive culture fueling VIP's employee success Resources mentioned in this episode: Johnathon Bemis  VIP Tires & Service  Tire Business TJ White on LinkedIn Mike Edge on LinkedIn Tread Partners Quotable Moments:  "I'm not really one to seek out the limelight and be the center of attention." "This industry changes so fast. If you're not learning, you're staying behind." "Cars don't talk back." "I enjoyed working on cars in my yard, so I figured, what the hell?" "Use everything at your disposal — you're that much further ahead." Action Steps:  Keep pursuing certifications and continuing education: Continuous learning is vital in the fast-evolving automotive industry, helping you stay relevant and efficient in your role.  Leverage technology and online resources: Utilizing tools like Google and technician forums can save time and improve diagnostic accuracy, allowing you to address customer issues more effectively.  Build a supportive network: A strong network provides knowledge sharing and emotional and professional support crucial for long-term success. Embrace change in the industry: The automotive sector is rapidly advancing with technologies like EVs and cloud integration, requiring technicians to adapt quickly to stay competitive. Nurture a positive work culture: A healthy culture leads to enhanced job satisfaction, increased productivity, lower turnover, and a more cohesive team. Sponsor for this episode... This episode is brought to you by Tread Partners.  At Tread Partners, we provide digital marketing for multi-location tire dealers and auto repair shops.  By using our strategy, branding, and marketing services, we help shops sell more tires and put more cars in bays. We've helped companies like Action Gator Tire, Colony Tire and Service, and Ulmer's Auto Care Center bring extreme growth in paid leads, ROI, and searches.  So, what are you waiting for? Visit www.treadpartners.com or email info@treadpartners.com to learn more.

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Discover Nissens' innovative electric components for new energy vehicles, designed to enhance fuel efficiency and reduce emissions. Jeff Hansen, President of North America at Nissens, also discusses their recent strategic partnership with Standard Motor Products, which broadens their global reach and expands their product portfolio. Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast Nissens: https://nissens.com/  Show Notes Watch Full Video Episode Introduction to the AAPEX 2024 (00:00:00) Importance of Aftermarket Products (00:01:29) Electrification in Automotive Components (00:02:39) Improving Emissions with Water Pumps (00:03:07) Future of Automotive Aftermarket (00:04:18) Collaboration with Standard Motor Products (00:09:31) Nissan's Historical Background (00:10:38) New Energy Vehicle Technology (00:11:09) Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto...

On this episode of Talking Shop with ShopOwner, host Doug Kaufman dives into the incredible journey of Ritchie Wimmer, a man whose passion for cars transformed his life and the lives of those around him.Ritchie Wimmer wears many hats: shop owner, teacher, racer, and technician. But his story is more than just a resume—it's a testament to perseverance, adaptability and the importance of paying it forward in the automotive industry. His journey began with a childhood fascination with cars that evolved into a career shaped by life-changing moments.After building his first race car and learning the trade through hands-on experience, Wimmer faced a life-threatening accident that could have ended his career. Instead, it ignited a new purpose: teaching. Now, as an instructor at Morro Bay High School, he is combining his expertise as a shop owner with his love for education to train the next generation of automotive technicians.From organizing his high school's auto shop into a professional-grade learning environment to taking students to SEMA and connecting them with industry leaders, Ritchie Wimmer is bridging the gap between education and the automotive workforce. He's passionate about solving one of the industry's biggest challenges—the shortage of skilled technicians—by inspiring students to see the trades as a fulfilling and exciting career path.Wimmer's story isn't just about teaching; it's about creating a legacy. By sharing his knowledge and experiences, he's helping students realize their potential while addressing the critical need for future technicians in an ever-evolving industry.Whether you're a technician, educator, or industry supplier, Richie's story is a call to action: get involved, support local training programs, and inspire the next generation. Because as Richie proves, one person's passion can drive lasting change.This episode of Talking Shop with Shop Owner is presented by AAPEX, the premiere business and networking event in the automotive industry. AAPEX.20 24 was a huge success recently in Las Vegas and next year is already on the calendar – November 4–6, 2025 at the The Venetian Expo & Caesars Forum in Las Vegas. For information or to sign up to be notified when AAPEX 2025 registration opens, visit AAPEXShow.com.

Got big goals for your shop this year? Shop Boss can take them to the next level!Jimmy talks with Kingston and Ava about their family-run transmission business at AAPEX 2024. Ava shares her journey in office management and how she's learned hands-on and gotten pretty good at multitasking. Kingston is excited about the technical side of the business, and even though he's in the 8th grade, he loves rebuilding transmissions. 00:00 Transitioned from packaging to office management tasks.05:51 Mom suggests learning web design for marketing.08:49 Working for Dad's business is fulfilling.11:53 Inspect and test cores, then box them.15:02 Memorize, build, clean, polish, update, test, ship.18:45 AAPEX is such a cool place, but you don't see many kids.19:27 Great ATRA Expo-Apex combo boosts knowledgeable discussions.

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Take a tour of Joe's Garage at AAPEX 2024! Explore cutting-edge automotive training and get the latest updates from Bosch, including the critical role of ADAS calibration, educating customers on recalibration, and the advancements in camera technology for vehicle safety systems. Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast Show Notes Watch Full Video Episode Training on the Show Floor (00:00:06) Importance of Calibration (00:01:50) Interview with Carl Schneider (00:02:34) Live Demonstrations of Calibration (00:03:17) Advancements in Calibration Technology (00:04:29) Liability in Calibration (00:06:04) Terminology in Calibration (00:07:01) Industry Awareness of ADAS (00:08:09) Importance of Reading Manuals (00:09:50) Customer Education on Calibration (00:13:34) Simplifying ADAS Calibration (00:15:32) Advancements in Equipment (00:16:08) Importance of ADAS Calibration (00:16:45) Finding ADAS Solutions (00:17:07) Space Requirements for ADAS (00:17:17) Equipment Adaptability (00:17:35) Lighting Considerations (00:18:04) Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram:

In this episode of Drivetime, Sethi highlights NexaMotion Group's mission to simplify complex vehicle repair and support the broader industry through innovation. At the heart of NMG's strategy are its core values—commitment, humility, optimism, integrity and respect—which are deeply ingrained in the company's culture and operations. This commitment to values is reflected in its continuous efforts to evolve as a business, including recent acquisitions and significant expansions in both product lines and team growth. NexaMotion Group has seen notable growth in 2024, with over 1,500 team members, 125 locations and the addition of 30 new locations. Its proprietary e-commerce platform, Transend, has grown significantly, now offering approximately 700,000 SKUs, with plans to reach one million soon, Sethi said. NMG is also focused on developing technology solutions that address industry challenges. “Our goal is to start with what are the problems and what are the challenges of the industry? And can technology be an enabler to help solve those issues,” explained Sethi. As an example, NMG recently launched an AI tool for catalog assistance to improve inventory management, pricing and availability, which demonstrates its commitment to leveraging technology to enhance operational efficiency.Looking ahead to 2025, Sethi added that NMG plans to continue expanding its product offerings, especially in undercar products, and further integrate its locations into a comprehensive auto care mindset. The company aims to continue growing through acquisitions, particularly targeting businesses that align with its values and are looking to join a larger organization, Sethi said, and takes the decision to bring in new partners seriously, ensuring that values alignment is a key consideration in any partnership.To hear more about NMG's initiatives, be sure to watch the video above.Episode Overview:• Sethi explains NMG's commitment to serve, passion to innovate and commitment to its core values (0:57)• Sethi explains the vision behind why the company was created (Transtar Holding Company formed NexaMotion Group in December, 2023), and defines its value proposition to the aftermarket (2:48)• What NMG “one year later” looks like, and how NMG's mission statement, “Simplifying complex vehicle repair to keep the world moving,” sets the stage for everything the company does (4:35)• Sethi provides examples of how NMG is a problem solver, helping customers “navigate a maze of challenges” (6:45)• How leveraging technology and eCommerce enables NMG to provide next-level service to customers (8:55)• Overview of NMG experience at AAPEX (10:40)• Outlook for NMG and the aftermarket in 2025 (11:49)• Launch of additional product lines across NMG's entire network and expansion through adding new business partners (12:50)• Lightning Round (15:00)

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Carl Borsani, the owner of ASETestPrep.com, discusses acquiring an ASE testing company in 2012 and transforming it into a comprehensive educational tool for technicians. Learn about the innovative approaches Carl has implemented to enhance ASE test preparation and automotive education, including the development of AutomotiveStudentTesting.com. He discusses the challenges technicians face in test preparation and highlights ASE Test Prep's role in enhancing their skills and knowledge through innovative educational resources. Carl Borsani, ASE Test Prep Show Notes Watch Full Video Episode ASE Test Prep:https://asetestprep.com/ Vision for ASE Test Prep (00:03:05) Certification Importance (00:08:07) Expansion of Test Areas (00:08:39) Subscription Model Explanation (00:11:14) Test Preparation Strategies (00:12:29) Integrity of Certification (00:13:48) Financial Considerations for Testing (00:14:20) Pre-Employment Assessment (00:18:28) Pre-Employment Screening Tool (00:18:37) Testing Process and Reporting (00:19:39) Student Testing Interface (00:21:39) Instructor Support and Reporting (00:23:34) Identifying Struggling Students (00:24:36) Teaching Test-Taking Skills (00:25:03) Comparison with ASE Certification (00:29:46) Educational Challenges and Funding (00:31:09) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX - Now more than ever. https://www.aapexshow.com/ NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your...

From our first solo diesel emissions event to the International Tour in Poland to another successful AAPEX--- in our final podcast of 2024, we look back on all of NARSA/IDEA's events. We also learn more about our new Executive Director Nathan Ingrao who will take over for Mark Taylor effective January 1. Hear from Nathan about what's next for NARSA/IDEA in 2025. This episode is sponsored by ⁠http://www.johnsonmfg.com/⁠

Joining me on the show this week is Matt Fanslow. Matt joined me in the booth at AAPEX in Las Vegas last month and we played movie plots explained poorly. Steve Hauble and Mike Lundgren of S.T. Mobile join us as well!Website- https://autodiagpodcast.com/Facebook Group- https://www.facebook.com/groups/223994012068320/YouTube- https://www.youtube.com/@automotivediagnosticpodcas8832Email- STmobilediag@gmail.comPlease make sure to check out our sponsors!SJ Auto Solutions- https://sjautosolutions.com/Automotive Seminars- https://automotiveseminars.com/L1 Automotive Training- https://www.l1training.com/Autorescue tools- https://autorescuetools.com/     

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network John Hanighen shares insights on Cloyes' recent acquisitions and their strategy to diversify product offerings, particularly in the electric vehicle market. He highlights the need for continuous learning and better perception of service professionals. The episode underscores the significance of collaboration among industry stakeholders and the role of manufacturers in supporting ongoing education and training for service professionals. John Hanighen, CEO at Cloyes Gear and Products. Listen to John's other episodes HERE Show Notes Cloyes Shop Masters: https://cloyes.com/shop-masters/ John's Role as CEO (00:01:53) Support for Service Professionals (00:02:46) Team Building and Leadership Insights (00:04:43) Diversifying Cloyes Product Offerings (00:06:05) Involvement in Education and Scholarships (00:07:25) Celebrating Mort Schwartz's Legacy (00:08:02) Training Portal Launch (00:11:12) The Importance of Service Professionals (00:14:50) Future of Training and Education (00:19:11) The Importance of Pride in the Industry (00:20:02) Understanding EV Batteries (00:20:39) ADAS and Repair Challenges (00:20:45) The Knowledge Gap in Repairs (00:21:01) Continuing Education in the Industry (00:22:28) Statistics on Certification Benefits (00:22:59) Supply Chain Challenges (00:24:08) Automation in Ports (00:25:21) Labor Concerns with Automation (00:27:23) Manufacturers and Service Professionals (00:28:55) Shop Masters Program (00:30:00) Collaboration with Industry Leaders (00:30:32) New Partnerships in Education (00:31:27) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX - Now more than ever.

In this episode Fernando Miranda, VP of Transformers Insitute, shares the highlights of his 20-plus year career in the industry. We talk about how he works with the shops that he coaches, and the keys to reaching the next level of growth and efficiency.  

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network David Boyd discusses the critical importance of call handling and customer communication, offering valuable insights on setting clear expectations and fostering a supportive training environment. Learn how modern technology can elevate customer service interactions, boost conversion rates, and drive sales growth. Plus, gain practical tips for introducing call analysis to your service advisors for measurable improvements. David Boyd, Inbound INC.  Show Notes Watch Full Video Episode Institute Summit, February 6th-8th, 2025, in Amelia Island, Florida: https://www.wearetheinstitute.com/summit Call Handling Process (00:02:14) Continuous Education vs. Training (00:04:25) Understanding Customer Communication (00:05:38) Conversion Rates and Call Handling (00:07:42) Complacency in Communication (00:09:10) Sentiment Analysis (00:09:37) Predictive Indicators (00:11:16) Coaching Service Advisors (00:12:42) Using Transcripts for Review (00:14:33) Talk Time Metrics (00:15:51) The Importance of Asking for Sales (00:20:08) Encouraging Customer Engagement (00:20:27) Shifting Mindsets to 'Say Yes' (00:21:09) Client Advocate Concept (00:22:25) Utilizing Coaching and Training (00:24:08) Time Efficiency in Call Coaching (00:25:05) First Impressions Matter (00:28:16) Impact of Communication on Sales Growth (00:29:36) Digital Communication Platforms (00:31:02) Business Continuity Planning (00:32:39) Technology's Role in Customer Relationships (00:34:31) Understanding Call Handling Expectations (00:35:42) Emotional Overtones in Feedback (00:36:39) Creating Training Opportunities (00:36:56) Defining Success in Call Handling (00:37:32) ...

America loves competition and will tune in to watch competitors battle on TV. Forget about watching washed up fighters slap at each other - you can watch REAL champions compete at the U.S. Auto Tech National Championship Driven by Yokohama  for the title of 2024 U.S. Auto Tech National Champion.In this episode of Talking Shop with ShopOwner, host Doug Kaufman, editor of ShopOwner Magazine, chats with Andy Buehler, automotive technology instructor and 2024 champion of the US AutoTech National Championship, and Kim Arnold from Intersport's Elite Trades Championship Series about the program.  They discuss the competition, which highlights the importance of skilled trades, celebrates automotive technicians, and addresses workforce shortages.Andy shares his journey in automotive technology, teaching, and competing, while Kim elaborates on the competition's structure and its impact on inspiring the next generation of technicians. Listeners also learn about the camaraderie among competitors and the significant prizes and support provided to participants.The program aims to elevate the trades' prestige and encourage more professionals and students to join. Key takeaway: The championship is not just a competition—it's a movement to champion skilled trades as vital and rewarding careers.Tune in for an inspiring conversation celebrating innovation, education, and the future of automotive technology. The competition's final round will air Friday, December 27th at 8:00 pm on CBS Sports Network. Visit USATNC.com for more information.Talking Shop with ShopOwner is presented by AAPEX.

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HERECavan Robinson is the General Manager at Shop-Ware. Today, he talks about the importance of transparency and community within the aftermarket industry, highlighting its positive impact on business growth. Cavan also discusses the innovative strides in AI integration in shop management systems, aiming to enhance customer operations effectively. 00:00 Appreciating Aftermarket's respectful networking culture transition.05:03 Increased parity, collaboration, fewer disruptors now.08:34 Pursuing impactful AI integration with customer feedback.13:11 Expanded Garage Hero Awards with five categories.15:52 Emphasizing diverse voices enhances aftermarket success.18:33 M&A focus and AI insights drive innovation.21:00 Exciting events and Shop-Ware's new service scheduler.

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded live at AAPEX 2024, this episode highlights the launch of MEMA's Tech Training Hub, a centralized platform for training resources, underscoring the industry's commitment to innovation, trust, and professional development. This episode is packed with updates on upcoming industry events, the significance of continuous education, and the entrepreneurial spirit driving the aftermarket industry forward. Paul McCarthy, President of MEMA, Aftermarket Suppliers. Find Paul's other episodes HERE. Chris Gardner, Senior Vice President, Programs & Technology, MEMA, Aftermarket Suppliers Show Notes Watch Full Video Episode Right to Repair Progress (00:02:05) Technology in the Automotive Industry (00:05:35) Upcoming Institute Summit (00:06:29) https://www.wearetheinstitute.com/summit Rapid Technological Changes (00:07:41) Entrepreneurial Spirit in the Industry (00:09:23) Commitment to Repair All Vehicles (00:10:31) Tech Training Hub Launch (00:11:33) https://www.mema.org/tech-training-hub Training Portal Details (00:15:18) Manufacturer Collaboration (00:16:45) Training Opportunities in the Industry (00:18:21) Growth of Training Professionals (00:19:48) Challenges of New Technologies (00:20:04) Building Consumer Trust (00:21:05) The Importance of Education (00:22:45) Embracing Industry Changes (00:23:28) Electric Vehicle Trends (00:24:01) Future Opportunities in Aftermarket (00:24:50) Consumer Awareness of EV Technology (00:26:33) Importance of Attending AAPEX (00:27:30) https://www.aapexshow.com/ Thanks to our Partners,...

Today on the show I sit down with Haresh Gobin at AAPEX in Las Vegas. Haresh works for Launch USA and shares some insight on tools development and research. Website- https://autodiagpodcast.com/Facebook Group- https://www.facebook.com/groups/223994012068320/YouTube- https://www.youtube.com/@automotivediagnosticpodcas8832Email- STmobilediag@gmail.comPlease make sure to check out our sponsors!SJ Auto Solutions- https://sjautosolutions.com/Automotive Seminars- https://automotiveseminars.com/L1 Automotive Training- https://www.l1training.com/Autorescue tools- https://autorescuetools.com/     

Thank You To Our Partners, The Institute, AutoFlow, AutoLeap, Shop Dog Marketing and In-BoundIn this episode, Craig O'Neill tackles the all-too-familiar feeling of “I'm not ready for this.” It's a common feeling that is shared among speakers or presenters. In Episode 18 with Kent Bullard - the topic of “Imposter Syndrome” also came up - and in many ways this episode carries thoughts from that robust and enjoyable conversation.Craig tackles this topic with a thought process that occurred to him after revisiting episode 2 of Speak Up. In his conversation at AAPEX 2023 with Carm Capriotto and Matt Fanslow Craig recapped Alan Deutschman's Change or Die book where the three keys of change are introduced as Relate, Repeat, and Reframe.This episode is NOT about change management.It is about frames.To illustrate what reframing can do - Criag uses an example from his hesitation to rush into the holidays that same sentiment introduced at the begining… “I'm not ready for this!” Curious how on earth public speaking nerves can be connected to reframing holiday stress? You simply must listen to this yourself. Craig reframes the holiday season, breaking it into three phases: Gratitude, Giving, and Growth. By shifting his mindset, he found a way to embrace the season in its sensible order with more readiness and joy. Tune in for stories, insights, and some robust reframing to help you reframe your purpose in speaking- away from obligation and make it more about being thankful for what you have to give, and how it helps you and others grow.This episode among all the topics covered is a jovial good time, we know it will encourage you to plan on attending the next summit coming up very soon in February 2025! Join Kent, Craig, and the really, all the sponsors of Speak Up at the Summit 2025! https://www.wearetheinstitute.com/summit/Watch the YouTube VideoDiagnosing Communication Problems A to Z with Matt Fanslow [E002]: https://www.youtube.com/watch?v=ByGYRFpH6Eo&t=3sJoin Our Virtual Toastmasters: https://remarkableresults.biz/toastmastersThank You To Our Partners, The Institute, AutoFlow, AutoLeap, Shop Dog Marketing and In-Bound:The Institute at WeAreTheInstitute.com. "Stop stressing over your business, you deserve a good night's sleep. The Institute's coaching helps you achieve success and financial peace.AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.comAutoLeap at AutoLeap.com. Are you tired of juggling multiple tools to manage your auto repair shop? Say hello to the streamlined efficiency of AutoLeap, the #1 all-in-one Auto Repair Shop Management Software! Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. In-Bound at

Thanks to our Partners, Shop Boss, and 360 Payments Recorded Live at AAPEX 2024, Matt Fanslow highlights the PicoScope's features, including its ability to measure a wide range of pressures and its applications in diagnosing noise, Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast Show Notes: Watch Full Video Episode PicoScope Features (00:00:15) Noise Vibration Harshness (00:01:31) Using PicoScope for Diagnostics (00:02:12) Ease of Use for All Levels (00:03:14) Learning Curve and Training (00:04:51) Thanks to our Partners, Shop Boss, and 360 Payments Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning:

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded live at AAPEX 2024, this episode dives into the evolving landscape of industry standards and the critical right to repair movement. Gain valuable insights into AAPEX's forward-thinking approach to education and technology, and discover how community and continuous learning are driving business success. Bill Hanvey, President and CEO of the Auto Care Association. Find Bill's other episodes HERE. Dwayne Myers, Dynamic Automotive, 6 locations, Maryland. Dwayne's previous episodes HERE. Show Notes Watch Full Video Episode Planning for Next Year (00:00:22) Car Care Professional Network (00:01:49) Upcoming AAPEX Dates (00:02:10) Engaging Shop Owners (00:03:00) Value of Education at AAPEX (00:03:44) Hands-On Training Experience (00:04:09) Importance of In-Person Events (00:05:10) Industry Workforce Statistics (00:05:41) Networking Value (00:06:47) Being a Student of the Business (00:08:01) Overview of AAPEX 2024 (00:09:47) Emerging Technologies at AAPEX (00:10:33) Student Competition at AAPEX (00:11:37) Future of AAPEX (00:12:42) The Setup of AAPEX (00:13:00) Right to Repair Discussion (00:14:08) The Art of Repair (00:17:31) Language Shift in the Industry (00:17:52) Redefining Workflow (00:18:11) The Beauty of Collaboration (00:18:45) Critical Communication in the Industry (00:19:32) Collective Family Concept (00:19:50) Manifesto to Declaration (00:20:04) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX - Now more than ever.

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Stay ahead in the aftermarket industry by combining cutting-edge equipment with continuous education. Austin Rexinger, business consultant at Hunter Engineering, highlights the value of upgrading shop equipment and embracing modern technology. Learn how advanced tools like tire changers and alignment machines can boost efficiency, enhance service quality, and keep your shop competitive. Austin Rexinger, Business Consultant, Hunter Engineering Show Notes Watch Full Video Episode Equipment Upgrade Discussion (00:02:02) Austin's Racing Background (00:02:33) Evaluating Equipment Upgrades (00:03:58) Reasons for Upgrading Equipment (00:07:01) Road Force Balancers in Schools (00:09:05) Importance of Continuing Education (00:10:34) Learning About New Equipment (00:11:13) Online Information for Equipment Purchases (00:13:38) Risks of Buying Equipment Online (00:15:29) Wheel Alignment and Tire Business (00:19:18) ADAS Concerns in Alignments (00:20:33) Combining Alignment with ADAS Reset (00:22:46) Journalism Experience (00:25:20) Career Path to Hunter Engineering (00:25:58) Consultative Sales Approach (00:27:37) Challenges and Rewards of Consulting (00:28:13) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don't miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters...

In this episode, recorded LIVE at AAPEX 2024 in Las Vegas, we sit down with R+W columnist, industry leader, former Women in AutoCare Woman of the Year recipient, and owner of Xpertech Auto Repair in Englewood, FL, Kathleen Callahan.  We discuss being new in the business, talking on a coach, understanding KPIs, financial metrics and a lot more. 

Thanks to our Partners, Shop Boss, and 360 Payments Matt Fanslow discusses Autel's latest innovations at AAPEX 2024, including Autel MaxiSys Ultra S2. The episode underscores the importance of trade shows for networking and discovering new technologies that enhance automotive diagnostics and repair efficiency. Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast Show Notes: Watch Full Video Episode Thanks to our Partners, Shop Boss, and 360 Payments Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Tom Sciortino discusses his recent peer review experience with the Institute's Gears Performance Group. Tom shares how the review prompted significant improvements in his business, emphasizing the importance of accountability, team involvement, and a clean, organized work environment. The episode underscores the value of continuous improvement, personal growth, and the benefits of being part of a coaching organization. Tom Sciortino, Total Automotive, Buffalo, NY. Tom's previous episodes HERE. Show Notes Watch Full Video Episode Tom's Recent Peer Review (00:02:57) Preparation for Peer Review (00:03:46) Impact of Coaching (00:04:01) Team Involvement in Peer Review (00:06:04) Deep Dive into Business Improvements (00:07:08) Value of Team Preparation (00:07:32) Lessons for Other Shop Owners (00:08:32) Importance of Cleanliness (00:09:24) Engaging Staff in Improvement (00:10:18) Accountability in Peer Reviews (00:11:26) Mentorship and Growth (00:12:38) Overcoming Ego in Business (00:16:36) Peer Review Insights (00:17:58) Phone Call Evaluation (00:18:16) Training Opportunities Identified (00:19:02) Post-Call Team Meeting (00:19:48) Ongoing Front-End Training (00:20:09) Back Shop Leadership (00:20:37) Team Culture and Family Atmosphere (00:21:34) Personal Connections in the Workplace (00:22:25) Improvements in Facility (00:23:16) Motivating Others Through Sharing (00:24:05) Value of Self-Assessment (00:24:20) Surrounding Yourself with Excellence (00:25:55) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don't miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club:

Read more about this year's Women in Auto Care Award WinnersMEMA and ACA 2024 Joint EV Trends and Outlook ForecastSubmit a Nomination for the MEMA 2024 Board of DirectorsIn this episode, Braxton Critcher delves into recent developments in the automotive repair industry. Braxton highlights Yelp's acquisition of Repair Pal for $80 million, which aims to expand its services. Lisa Foshee provides an update on the Repair Act, explaining its delay and the efforts needed to reintroduce it in the next congressional session. Additionally, AAA's research shows that automatic emergency braking in new 2024 vehicles successfully avoided 100% of forward collisions at up to 35 miles an hour.Got news to share? Email Braxton! Braxton@automotiverepairnews.com Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Cavan Robinson, General Manager with Vehlo. They discuss a hacking incident targeting dealerships to steal client information, underscoring the importance of strong cybersecurity measures. As the conversation shifts, Lucas highlights the vulnerability of storing cryptocurrency on broker sites, sharing cautionary tales about accessing deceased relatives' crypto assets. Toward the end, they dive into industry events like AAPEX and SEMA, discussing the significance of effectively representing multiple shop management products.00:00 Inner circle shared inappropriate child-content; hidden scandal.08:31 Industry professionals change roles frequently at shows.15:19 Expanding branding with diverse products without overlap.16:29 Collaborative webinar on shop management products showcased.26:29 Google penalizes sites with intrusive interstitial ads.27:56 Shopware prioritizes client perspective over shop experience.34:58 Be curious, not judgmental; collaborative acquisitions foster growth.42:46 Centralized expert team standardizes multi-platform development efforts.43:52 Concerns over using dual software for tires.50:21 Data-driven pricing in tire management boosts sales.57:07 AI voice scam mimics CEO for fraud.01:00:52 Money hacked, experienced CIO highlights insider threats.01:06:21 Launching partnership with industry leaders for efficiency.

Broadcasting from the show floor at AAPEX in Las Vegas, Nevada, PJ Walter, Mike Lundgren, and Steve Hauble join me. Find out why PJ loves chicken nuggets so much, hear our thoughts on Zombie Burlesque,  classes we took at AAPEX, and more! Website- https://autodiagpodcast.com/Facebook Group- https://www.facebook.com/groups/223994012068320/YouTube- https://www.youtube.com/@automotivediagnosticpodcas8832Email- STmobilediag@gmail.comPlease make sure to check out our sponsors!SJ Auto Solutions- https://sjautosolutions.com/Automotive Seminars- https://automotiveseminars.com/L1 Automotive Training- https://www.l1training.com/Autorescue tools- https://autorescuetools.com/     

Mark Bogdansky is the Auto Care Association's Vice President of Trade Shows and Community Engagement. Today, he discusses the advantages and challenges of remote work in the automotive repair industry. He also discusses AAPEX 2024, highlighting efforts to enhance attendee experiences with experiential elements and the impact of free meals on offsetting high costs. Find the Auto Care Association here 00:00 You talk; I'll be right here, listening.06:18 Direct mail faces challenges with current work trends.08:08 155-165k attendees at Vegas' APEX CMRC.12:17 Annual global networking and socializing event.14:10 Industry collaboration transcends competition and encourages support.18:42 Commit to improvements; industry collaboration boosts progress.20:57 Encourage repair shops to support each other.25:30 Industry remains strong, innovative, and resilient despite challenges.27:36 Roadmap to enhance attendee and exhibitor experiences.30:14 Enhancing experience with value-focused, experiential elements.34:15 Subscribe, share, review, follow us online. Learn more about how Shop Controller can make your shop more efficient HERE

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 ASTA Expo, Carm Capriotto introduces Ryan Ragan, the newly appointed executive director of the Automotive Service and Tire Alliance (ASTA). The discussion dives into Ryan's diverse background in non-profits, biomedical fields, healthcare, and international trade associations. Ryan shares his observations on the automotive industry's challenges, particularly technician turnover, and outlines his plans to enhance training programs and engage younger generations. Emphasizing the importance of face-to-face interactions and community outreach, Ryan aims to foster a strong, supportive network within the ASTA organization. Show Notes Watch Full Video Episode ASTA EXPO: https://astaexpo.com/ Importance of Face-to-Face Interactions (00:02:01) Ryan's Background (00:03:30) Challenges in the Automotive Industry (00:05:09) Youth Engagement Initiatives (00:06:54) Perceptions of Vocational Training (00:08:36) Industry Outreach (00:09:26) Millennials and Career Paths (00:12:46) Future Plans for the Association (00:14:24) Transparency in the Automotive Industry (00:15:09) Military Background Impact (00:17:23) Observations from ASTA Expo (00:18:07) Member Engagement and Feedback (00:19:42) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don't miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X:

See Ivan's workIn this episode, Braxton Critcher is joined by Ivan Rioja-Scott from Ratchet + Wrench. Ivan discusses his observations from the keynote speaker sessions at AAPEX 2024, highlighting the increase in hybrid vehicle breakdowns and the implications for repair shops. He also delves into the potential impact of Google's new verification requirements for local service ads, stressing the need for shop owners to stay informed. Furthermore, Ivan touches on the ongoing shortage of technicians and the necessity for effective EV training. 00:00 Visit Malaysia: Gateway to Southeast Asia wonders.05:08 Motorcyclists risk lives weaving through traffic.09:03 Kathleen and Aaron's engaging conversation on women.10:19 Appointed woman moderates the automotive industry panel discussion.13:03 Google AdWords changes directly impact shop businesses.16:45 Hybrid future due to infrastructure, and technician shortages.19:52 Industry subtly opposes right to repair legislation.24:19 Please like, share, subscribe, and follow us. Learn more about how Shop Controller can make your shop more efficient HERE

Find Brian hereBraxton Critcher and Brian Walker discuss crucial updates from AAPEX in Las Vegas about Google's new verification requirements for local business ads. Brian explains the intricacies of Local Service Ads (LSA) and how they differ from traditional pay-per-click ads, emphasizing the importance of being a verified business to access these ads. They delve into businesses' need to start the verification process before the November 21st deadline to avoid disrupting their ad services.00:00 Local service ads dominate search results.04:54 Misunderstandings occur over the shop's specialization focus.08:50 Verification could take days, risking service interruption.10:09 Adopt early to gain leads before the competition.13:39 Calculate the cost of local service ads with Google. Learn more about how Shop Controller can make your shop more efficient HERE

Braxton Critcher covers several important updates from the automotive repair industry. He details the new Google Business profile verification requirements starting November 21st, which aim to combat rising fraud. He also highlights the live demo of MEMA Aftermarket Suppliers' new tech training hub happening at AAPEX 2024. Additionally, Braxton mentions the prestigious Shop Hero Awards, emphasizing the recognition of top auto repair shops for their exceptional innovation and community service. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

It shouldn't be news to anyone that the last-mile delivery segment is going absolutely bananas. Supercharged by the COVID-19 pandemic, online retail isn't slowing down; in fact, according to researchers at Statista, global retail e-commerce sales reached an estimated $5.8 trillion last year. Projections indicate a 39% growth in this figure over the coming years, with expectations to surpass $8 trillion by 2027.To understand the effect this incomprehensible amount of dollars intends to have on the tire industry, we're sitting down with Marshall Gillespie, director of proprietary brand commercial merchandising at American Tire Distributors (ATD). Gillespie discusses emerging trends in the medium-duty truck tire market, the growing acceptance of value-oriented brands like Hercules Tires and the impact of economic conditions on purchasing decisions. He also shares how fleet owners and operators are more open to exploring new brands to achieve cost savings without sacrificing quality, a shift ATD is capitalizing on as the company expands its portfolio to meet this demand. “We're really leaning into [last-mile delivery] in terms of our product portfolio, our ideas for new product development, and our stocking strategies,” he says. Additionally, Gillespie touches on the return of market stability in 2024 after a challenging 2023 and forecasts modest growth for 2025, driven by increased utilization in Class 8 trucks. Tire Review: www.tirereview.com AAPEX: www.aapexshow.com

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 ASTA Expo, Keith Perkins discusses critical issues in the automotive industry, including locksmith licensing, car theft, and the aftermarket scan tool validation program. Keith emphasizes the importance of continuous learning and the challenges of misinformation and fear of change within the industry. The conversation highlights the need for better communication between industry professionals and lawmakers, urging technicians to stay informed and proactive in adapting to evolving technologies and regulations. Keith Perkins, L1 Automotive Training, Listen to Keith's previous episode HERE. Show Notes Watch Full Video Episode ASTA EXPO: https://astaexpo.com/ Commitment of Trainers (00:02:46) Misinformation in the Industry (00:04:02) Fear of Change in Technology (00:04:15) Aftermarket Scan Tool Validation Program (00:05:52) Car Theft Issues (00:10:49) Legislation on Locksmith Licensing (00:11:59) Challenges of Obtaining Locksmith License (00:12:44) OEM vs. Aftermarket Tools (00:14:21) Legislation Impacts (00:16:42) Legislative Origins (00:20:28) Concerns About Tool Bans (00:21:46) Reaching Out to Legislators (00:22:56) Board Member Responsibilities (00:24:21) Key Manufacturing Insights (00:28:04) Challenges in Locksmith Licensing (00:30:13) Locksmith Licensing Discussion (00:31:18) Training and Technician Retention (00:31:25) Success Stories in Training (00:31:51) Collaboration Over Competition (00:32:44) Excuses for Not Attending Training (00:34:53) Call for Accountability (00:35:14) Impact of Training on Problem Solving (00:35:36) Utilizing Class Notes (00:36:18) Hands-On Experience Importance (00:37:01) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don't miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/...

Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton is joined by Jimmy Purdy to dive into the world of toolbox efficiency and innovation. Jimmy shares his philosophy on using a compact toolbox from Harbor Freight to accomplish major projects like building a '68 C10, proving that minimal tools can yield maximum results with the right ingenuity. The duo also discusses the excitement and challenges of attending industry events like SEMA and AAPEX, offering helpful tips for making the most of these experiences.Listen to more of Jimmy Purdy on the Gearbox Podcast here00:00 Pulling over to confront doesn't end well.07:00 Stressed but enjoyed SEMA swag and experiences.10:48 Relatable show with an intriguing backstory intrigues.19:14 Meeting product creators at SEMA feels starstruck.21:30 Can't make everyone happy; business replication challenges.30:32 Programmers innovate by overcoming part shortages creatively.31:30 Understand the process; don't just seek solutions.39:58 Discussing redneck style, In-N-Out, Chick-fil-A.46:22 SEMA Fest: Exciting event but personally exhausting.47:33 Unexpected discoveries happen when you engage deeper.56:37 He's successfully monetizing his 3D printing hobby.58:14 SEMA showcase displays newly developed tools.01:03:41 Podcasts and events maintain passion and motivation.01:12:05 Importance of face-to-face interactions despite frustrations.01:15:37 Networking creates lasting connections through personal interactions.01:23:38 Group message critical for organizing and meeting.01:25:58 I watched the event, avoided whiskey, and was exhausted from travel.01:31:12 Share, subscribe and join again next week.

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Scott Brown shares his profound journey through significant health challenges, specifically his battle with bladder cancer. Scott reflects on the lessons learned from his experiences, emphasizing the importance of living in the moment and preparing for the future. He discusses the emotional impact on his family, the illusion of control, and the necessity of succession planning. Scott's story is a powerful reminder of life's unpredictability and the need to cherish each day, encouraging listeners to take proactive steps in their personal and professional lives. Scott Brown, Cardinal Plaza Shell, Springfield, VA. Scott's previous episodes HERE Show Notes Watch Full Video Episode The Illusion of Control (00:03:25) The Diagnosis Revelation (00:04:21) Assessing Succession Plans (00:06:52) Health Challenges and Recovery (00:07:41) Living One Day at a Time (00:08:25) The Impact on Loved Ones (00:10:56) Long-Term Family Planning (00:12:10) The Copper Beech Tree Metaphor (00:14:05) The Importance of Values and Legacy (00:16:07) Succession Planning in Business (00:20:36) Competitive Advantage Discussion (00:22:28) Emotional Impact of Health Challenges (00:26:24) Busyness as an Idol (00:28:39) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don't miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram:

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the ASTA Expo, discover strategies for scaling businesses, attracting top talent, and implementing efficient workflows. Tune in to gain valuable knowledge on leadership, accountability, and how continuous learning can drive transformative success in your automotive business. Kent Bullard, COO, The Institute. Listen to Kent's other episodes HERE. Show Notes Watch Full Video Episode ASTA EXPO: https://astaexpo.com/ The Institute Summit: February 6-8th, 2025, Amelia Island, FL: https://www.wearetheinstitute.com/summit Scaling Businesses (00:03:21) Market Consolidation Concerns (00:05:35) Coaching Trends (00:06:24) Importance of Coaching (00:06:43) Vetting Coaches (00:09:35) Accountability in Coaching (00:11:10) Grace in Leadership (00:12:55) Balancing Business and Coaching (00:15:08) Career Pathing in the Automotive Industry (00:18:58) Mentorship and Coaching (00:19:49) Leadership Qualities of Coaches (00:20:09) Future of Coaching (00:20:56) Teaching Others to Coach (00:21:49) Perpetual Learning in Coaching (00:22:40) Ego Death in Leadership (00:23:31) Criteria for Selecting Coaches (00:26:05) Impact of Hurricane Helene (00:27:56)  https://gofund.me/05ef6230 Future Directions of Coaching (00:28:32) Leadership vs. Management Skills (00:30:29) The Burden of Leadership (00:31:26) Developing the Leader Within You (00:33:32) Bravery in Leadership (00:34:07) Personal Reflection on Leadership Failures (00:34:40) Support from Mentors (00:35:11) The Need for Coaching (00:35:54) Finding the Right Coach (00:36:25) Validation Through Coaching (00:36:27) Quarterly Check-ins (00:36:31) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don't miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network:

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network This 'Unstoppable Framework' is designed to help auto shop owners enhance their business operations and achieve a better work-life balance. Maryann Croce emphasizes the importance of defining core values and vision, which serve as guiding principles and a roadmap for the business. The discussion highlights how these foundational elements foster consistency, build trust with customers, and create a positive team culture. Maryann, Small Biz Vantage. Maryann's previous episodes HERE. Show Notes Watch Full Video Episode Worksheet for Episode 1 Core Values and Vision https://bit.ly/47KwENK Overview of the Unstoppable Framework (00:00:20) Core Values and Vision (00:01:06) Three-Day Weekend System (00:02:20) Defining Core Values (00:04:42) The Importance of Consistency (00:08:36) Team Culture and Trust (00:09:51) Vision as Direction (00:15:50) Legacy and Reputation (00:16:46) Vision's Impact on Growth (00:20:16) The Why Behind Actions (00:24:24) Customizing Success (00:25:38) Support and Resources (00:26:24) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don't miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X:

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, Emily Chung shares her recent trip to China with her 2 sons and father, discussing cultural experiences, manufacturing insights, and consumer differences. Highlights include the impact of tariffs on the automotive aftermarket and the importance of global collaboration, particularly in the context of electric vehicles and semiconductor production. Emily emphasizes the need for understanding and adapting to global market dynamics. Emily Chung, Autoniche, Markham, ON. Emily's previous episodes HERE. Show Notes Watch Full Video Episode Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/ Trip to China (00:01:10) Emily shares insights about her recent trip to China with her sons and father. Visit to Rotor Plant (00:02:04) Emily talks about visiting her father's rotor plant and the manufacturing process observed. OEM vs. Aftermarket (00:04:20) Emily explains the difference between original equipment manufacturers and aftermarket suppliers. Perceptions of China (00:05:34) Emily emphasizes the importance of experiencing China firsthand to understand its reality. China's Retirement Population (00:06:28) Emily highlights the large retirement population in China, comparable to the entire U.S. population. Cultural Observations (00:09:05) Emily reflects on the historical context of China and its political landscape compared to North America. Quality of Products Made in China (00:10:00) Emily addresses misconceptions about the quality of products manufactured in China. Use of Robots in Hotels (00:10:38) Emily shares her observations of robots used for food delivery and cleaning in hotels. Fast Food in China (00:13:35) Emily describes the differences in fast food offerings, including Tim Hortons and Starbucks. Unique Starbucks Offerings (00:14:43) Emily talks about a unique Starbucks drink found in Beijing that is not available in North America. Five Guys Experience (00:15:57) Emily shares her surprising experience dining at Five Guys in Shanghai. Cultural Insights on Food Delivery (00:16:15) Emily shares her experience with unique food delivery practices in China, including ordering from different restaurants while dining out. Children's Learning Experience (00:23:30) Emily reflects on the lessons her children learned about cultural differences and social norms during their trip. Wage Disparity Discussion (00:25:11) Emily explains the context of wage disparities in Chinese manufacturing, highlighting living conditions and compensation packages. Traffic and City Structure in Beijing (00:27:17) Emily describes the chaotic traffic and city layout in Beijing, emphasizing the scale of urbanization in China. Safety and Monitoring in China (00:29:14) Emily discusses the low crime rates in China and the impact of surveillance on public safety perceptions. Electric Vehicle Market Insights (00:30:17) Emily shares observations on the diverse...

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, discover how simply attending meetings can significantly improve net profit, the impact of cost management, and tips on leveraging technology for business efficiency. Murray Voth, RPM Training. Listen to Murray's previous episodes HERE. murrayvoth@rpmtraining.net Show Notes Watch Full Video Episode Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/ Importance of Attendance (00:02:04) Discussion on how missing educational events can lead to lost opportunities and profits. Value of Showing Up (00:03:05) Murray emphasizes the connection between attendance and improved business performance. Networking and Community (00:04:39) The significance of in-person meetings for building relationships and sharing knowledge. Learning from Group Sessions (00:05:23) Murray shares insights on the benefits of participating in group coaching sessions. Addressing Intimidation in Coaching (00:07:50) Discussion on how some individuals feel intimidated and hesitant to participate in coaching. The Need for Continuous Learning (00:10:59) Carm stresses the importance of seeking expert guidance and accountability in business. Coaching Styles and Techniques (00:11:53) Murray contrasts different coaching approaches and their effectiveness in the industry. Utilizing Technology for Coaching (00:13:28) Murray discusses the transition to online coaching and the importance of Google Business Profile. Engagement in Virtual Meetings (00:14:17) The effectiveness of screen sharing and virtual meetings in enhancing learning experiences. Introduction to Collaboration Tools (00:15:54) Discussion on using screen sharing and collaboration tools for knowledge sharing among automotive shop owners. Resources for Business Improvement (00:18:58) Introduction to automotive management network resources such as SOPs and checklists for business advancement. Note-Taking and Organization (00:20:00) Personal experiences with note-taking and strategies for managing notes effectively in a business context. Using Google Docs for Accountability (00:23:22) How Google Docs can facilitate accountability by allowing team members to log and review action plans collaboratively. Networking and Community Support (00:27:02) Encouragement for members to utilize networking tools like Slack for better communication and support among peers. Understanding Employment Law (00:30:33) Insights into Canadian employment law regarding severance and the importance of having employment contracts to protect business owners. Understanding Severance Costs (00:32:12) Discussion on the financial impact of severance costs and the importance of understanding net income. Calculating Impact on Sales (00:33:13) Exploration of how to calculate necessary sales to cover losses in the automotive industry. Networking and Sharing Solutions (00:34:11) Importance of sharing experiences and...

All-weather tires are becoming a popular choice for drivers, particularly as colder weather approaches. According to the U.S. Tire Manufacturers Association, there is a strong market opportunity within this segment, which saw 6.1 million replacement tires sold in 2023. This trend is not new to tire manufacturers like Goodyear, which is capitalizing on the demand with the release of its new Assurance WeatherReady 2 all-weather tire.Recently launched in 58 sizes (with more to come) the tire offers a 60,000-mile tread life limited warranty. The WeatherReady 2 will eventually replace the original WeatherReady tire, introduced in 2017, as Goodyear plans to phase out the older model in most sizes. In this episode of What's Treading, Goodyear provided Tire Review an opportunity to test the WeatherReady 2 firsthand, and Goodyear's product marketing manager, Andrew Lau, provided insights into the attributes of the new tire. Tire Review: www.tirereview.com AAPEX: www.aapexshow.com

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Tony Molla shares the need for advanced technical skills in today's automotive careers. The discussion underscores the importance of engaging parents and students, reshaping perceptions of automotive careers, and encouraging industry professionals to actively participate in local educational initiatives to inspire the next generation. Tony Molla, host of the Team ASE Podcast and also serves as the Texas Field Manager for the ASE Education Foundation. Show Notes Watch Full Video Episode https://www.aseeducationfoundation.org/ Tony Molla's Background (00:02:45) Tony shares his extensive career in the automotive industry and his editorial experience. Importance of Education in Automotive Industry (00:04:12) Carm and Tony discuss the need for improved education and involvement in CTE programs. Changing Perceptions of Automotive Careers (00:04:12) Tony emphasizes the evolving view of automotive careers and the skills required today. Role of Parents in Career Choices (00:05:20) Tony explains the influence parents have on students' career decisions in the automotive field. Career and Technology Education Programs (00:06:13) Tony advocates for involvement in CTE programs to build foundational skills for students. Post-secondary Program Options (00:07:10) Discussion on the benefits of post-secondary programs for aspiring automotive technicians. Curriculum Changes in Education (00:08:06) Carm shares his involvement in updating local college automotive curriculum. Challenges in Educational Resources (00:08:55) Tony talks about challenges in funding and resources for CTE programs across the nation. Perceptions of Independent Repair Shops (00:11:51) Carm discusses changing perceptions of job opportunities in independent repair shops. Importance of Industry Benefits (00:12:49) Tony highlights the need for independent shops to offer competitive benefits to attract talent. Diverse Career Paths in Automotive (00:14:56) Carm emphasizes the various opportunities available within the automotive industry beyond traditional roles. Investing in Employee Training (00:15:39) Tony stresses the importance of employers investing in ongoing training for technicians. The Importance of Passion in Careers (00:20:00) Discusses the necessity of passion for success and financial rewards in any career. Career Changes and Opportunities (00:20:26) Tony shares his journey through various career changes and the importance of technical background. Finding Job Security in Trades (00:21:24) Explores the idea of job security in trades, emphasizing skill and knowledge. Reinventing Yourself (00:21:48) Tony reflects on the need to actively seek new opportunities and reinvent oneself. The Value of Technical Knowledge (00:22:35) Highlights how technical expertise can lead to unexpected job opportunities. Recruitment Strategies in the Automotive Industry (00:23:40) Discusses the need for businesses to be proactive in finding and recruiting talent. Finding the Right Employer (00:25:22) Carm asks for tips on how individuals can identify suitable employers. What Students Look for in...

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Derek Kaufmann, managing partner at Schwartz Advisors, to discuss the transformative changes in the automotive industry, particularly the rise of electric vehicles (EVs) and the influence of Chinese manufacturers. Derek shares insights on China's significant investments in EV technology and battery production, highlighting their impact on global market dynamics. The conversation also covers the challenges faced by legacy automakers in the U.S. and Europe, the competitive landscape of EVs, and the future of the automotive market. Derek Kaufman, Managing Partner, Schwartz Advisors, Listen to Derek's previous episodes HERE. Show Notes Watch Full Video Episode China's Market Impact (00:01:54) Derek predicts a complete transformation of global car markets due to Chinese competition in the next five years. Strategic Moves by China (00:03:16) Discussion on China's investment in EV battery minerals and production, establishing dominance in the EV market. Chinese EV Companies (00:04:37) Derek explains the reduction of Chinese EV companies and the emergence of viable players in the market. Chinese Exports and Global Competition (00:06:02) China's rise as the top auto exporter and the implications for U.S. brands in global markets. Sales Forecast and Market Shares (00:07:44) Overview of global vehicle sales, emphasizing China's significant market share and future growth potential. Comparative Vehicle Design (00:08:44) Discussion on the superior vehicle design and technology of Chinese manufacturers compared to U.S. automakers. Tesla vs. Chinese Competitors (00:10:21) Derek compares Tesla's Model Y with the Chinese XPeng G6, highlighting differences in pricing and technology. Future of Domestic OEMs (00:16:30) Concerns about the future competitiveness of U.S. and European automakers in light of Chinese advancements. Lessons from the Past (00:18:25) Derek draws parallels between the current situation and the 1970s Japanese auto market entry. Embracing Chinese Manufacturing (00:21:01) Derek advocates for U.S. collaboration with Chinese manufacturers to enhance competitiveness and consumer choices. Toyota's Hybrid Strategy (00:22:18) Discussion on Toyota's shift to hybrids and the importance of Tesla in the EV market. Elon Musk's UFO Development (00:22:51) Derek shares a fascinating claim about Elon Musk's development of a high-speed UFO at SpaceX. The Importance of EV Training (00:23:38) Emphasis on the necessity for aftermarket shops to embrace EV technology and training. Derek Kaufmann's Insights (00:24:37) Carm expresses appreciation for Derek's vision in the automotive industry and suggests future discussions. Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don't miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with...

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network This episode explores the distinctions between training and education, comparing the educational systems in the U.S. and Europe and how the automotive industry can support academic institutions. Tanner Brandt emphasizes the value of vocational training and soft skills, while Michael Ingvardsen highlights the advantages of industry collaboration and the need for engaging training resources. Tanner and Michael advocate for a cultural shift in automotive education, calling for long-term industry partnerships and a focus on continuous learning to better equip future technicians. Michael Ingvardsen, Global Technical Training Manager, Nissens Automotive Tanner Brandt, Autodiag Clinic. Tanner's previous episodes HERE. Show Notes Watch Full Video Episode Discussion on Education vs. Training (00:03:03) Carm emphasizes the importance of distinguishing between training and education in the automotive field. Tanner's Perspective on Training (00:03:53) Tanner discusses the differences between short-term training and long-term educational processes. Michael on European Training Challenges (00:04:48) Michael explains the cultural differences in training attendance between Europe and the U.S. Vacation in Denmark (00:06:26) Carm and Tanner discuss the generous vacation policies in Denmark compared to the U.S. High School Vocational Programs (00:07:25) Tanner shares insights about vocational education systems like BOCES in New York. Shop Owners and Vocational Programs (00:08:19) Carm highlights the need for shop owners to engage with vocational education centers. Challenges in Automotive Education (00:09:12) Tanner addresses misconceptions regarding the readiness of students entering the automotive workforce. Michael's Educational Experience in Denmark (00:10:56) Michael outlines the differences in educational approaches and student opportunities in Denmark. Cost of Education in Denmark (00:13:10) Carm and Michael discuss the free education system in Denmark and its implications. High School Structure in Denmark (00:14:26) Michael explains the schooling structure, including high school and vocational training paths. Career Path in Automotive for Danish Students (00:15:27) Michael describes the four-year training program for students pursuing automotive careers in Denmark. Challenges in Automotive Education (00:17:58) Discussion on why students lack education post-high school and the need for vocational training. Internships and Apprenticeships (00:21:42) Exploration of internships as a result of vocational training and the potential for hands-on experience. Industry Support for Education (00:22:07) Discussion on how companies, like Nissen's, support educational institutions continuously rather than temporarily. Transactional Nature of U.S. Education (00:23:32) Critique of the transactional approach in U.S. automotive education versus long-term support seen in other countries. Instructor Education and Training (00:24:20) Concerns about how current instructors in the U.S. are educated and the validity of their training sources....

Flying into Monterrey, Mexico, the first thing you'll notice is the serene & green mountain ranges all around you. After getting off the plane, the next thing you notice will be the restroom you just missed before joining the international customs line, as your brain hurriedly looks for another one. But we put that crisis behind us before joining employees from ZC Rubber for a special event.Tire Review recently flew down to Mexico to witness the groundbreaking of ZC Rubber's third overseas manufacturing facility—and to get to the site where the facility will be, we had to take a short drive to the nearby city of Saltillo, specifically stopping in the Alianza Industrial Park. Though it's mostly a field for now, soon it will be home to ZC's third international manufacturing facility, and at a size of 600,000 sq. m., this plant is going to be big. For the ceremony, ZC executives and local government officials took turns thanking one another for the opportunity, and celebrating what they expect to be a fruitful partnership, before digging in with gilded shovels.ZC said this plant will be highly automated and follow the company's "future factory" model. The company said this automation increases speed, safety, consistency, and warehousing and shipping capabilities. Despite the advancements, ZC expects to employ about 2,000 locals at the plant when it's up and running. Speaking of, the timeline to get things running is short. The company expects the first tires to roll off the line by late 2025 or early 2026."Actually, I already got some orders," said Henry Shen, ZC Rubber's vice president and secretary of the board of directors. Shen sat down with Tire Review for an interview during our time in Mexico, to break down details of this new project. He said even before construction began, customers were showing interest. "I already got some orders when I flew from Shanghai to Los Angeles, and Los Angeles to here," Shen added. "People like Mexican products because there is a much shorter lead time and they can get tires within several days. The other very important reason for U.S. or Mexico customers this what they call a 'sustainable supply.' Thailand, Vietnam and China all have tariffs andy they travel a long distance. There's a lot of uncertainty there.”The plant is expected to have a starting annual capacity of more than 13,000,000 passenger car tires and over 50,000 tons of off-the-road (OTR) tires, which Shen tells us will help supplement growing demand in the North American and Latin American markets."We studied a lot of places. This whole program started two years ago with people coming here to see different options,” he said.In our interview, Shen also explains how ZC settled on Saltillo as the site to plant its flag, what goes into an automated facility like this, future plans the company has for this area and more. Tire Review: www.tirereview.com AAPEX: www.aapexshow.com

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network "I Went to Yale Law School and Trade School Because American Prosperity Depends on Both Lawyers and Tradespeople." Darnell Epps Darnell Epps, a Yale Law School graduate and CEO of Thurgood Industries, and Andy Bizub, owner of Midwest Performance Cars, discuss the importance of skilled trades and the need to promote alternative career paths. Darnell shares his inspiring journey from a challenging upbringing to success, emphasizing the value of vocational schools and education. Andy highlights the urgent demand for skilled workers in the automotive industry. Together, they advocate for greater collaboration between industry, education, and families to bridge the skills gap and create fulfilling career opportunities. Darnell Epps, CEO, Thurgood Industries Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL.  Andy's previous episodes HERE. Show Notes Watch Full Video Episode Darnell's Law School Experience (00:02:31) Darnell shares his memorable graduation moment at Yale Law School with his children present. Darnell's Background in Brooklyn (00:03:20) He discusses growing up and overcoming challenges through education. Connecting Darnell's Story to Skilled Trades (00:04:32) Carm highlights the relevance of Darnell's experiences to the skilled trades industry. Darnell's Journey to Lincoln Tech (00:04:53) Darnell explains his decision to attend Lincoln Tech while working on legal issues in low-income neighborhoods. Skills Gap in the Workforce (00:06:39) Darnell discusses the desperate need for skilled workers in various industries he encountered. Darnell's Training at Lincoln Tech (00:07:45) He details his enrollment in a machining program and his experience at the Kentucky Advanced Manufacturing Institute. Tapping into Hidden Talent (00:09:20) Darnell emphasizes the importance of connecting skilled trades with underutilized talent in communities. Need for Skilled Workers in Automotive (00:10:27) Andy highlights the projected demand for automotive technicians over the next decade. Parallels in Darnell and Andy's Stories (00:11:36) Andy shares similarities in their backgrounds and the importance of skilled trades for future generations. Importance of Alternative Education Pathways (00:12:48) Both speakers stress the need for diverse career paths beyond traditional education. Engaging Parents in Career Decisions (00:13:21) Darnell advocates for involving parents in discussions about alternative career options for their children. Celebrating Skilled Trades (00:14:57) Darnell expresses his desire to raise awareness about the craftsmanship and opportunities in skilled trades. Changing Perceptions of Education (00:15:39) Darnell challenges the notion that success is only achievable through traditional college pathways. Personal Educational Experiences (00:20:08) Andy shares his own college dropout story and how he found his passion in the trading business. Job Security in Legal vs. Technical Fields (00:20:36) Andy highlights the job security differences between legal professions and technical trades amid automation....

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network This episode centers on John Gustafson's journey managing his automotive repair business, focusing on internal succession planning and implementing the Entrepreneurial Operating System (EOS). John shares his experience developing an internal succession plan, emphasizing the importance of nurturing leadership within his team. He explains how EOS has enhanced meeting structures, accountability, and strategic vision, fostering a motivated workforce.Show NotesWatch Full Video EpisodeSuccession Planning Discussion (00:02:30) John shares his challenges with succession planning, emphasizing internal leadership development.Implementing EOS (00:03:20) John discusses how he started implementing the Entrepreneurial Operating System (EOS) in his business.Team Involvement in EOS (00:04:20) John explains how he engaged his team in the EOS process and its benefits.Vision and Leadership Transition (00:05:15) John outlines the importance of leadership transition in their three and ten-year plans.Weekly Meetings and Accountability (00:06:47) Discussion on the structure of weekly meetings and the accountability fostered through EOS.Shop Scale and Success (00:08:04) John shares his shop's sales goals and emphasizes that size doesn't determine success.EOS and Business Discipline (00:08:57) John highlights how EOS has helped instill discipline in their operations.Opportunities in Issues (00:11:13) John elaborates on how issues are viewed as opportunities for improvement in their meetings.Engaging Team Ideas (00:12:21) Carm and John discuss the importance of team input in generating new ideas.Profitability vs. Sales Goals (00:12:47) John emphasizes the significance of profitability over merely hitting sales targets.Structured Meeting Agendas (00:13:12) John describes the tight agenda structure for their meetings to ensure efficiency.Remote Meeting Dynamics (00:14:44) Discussion on how John conducts meetings remotely while managing from different locations.Starting EOS Implementation (00:14:57) John advises listeners on how to begin implementing EOS in their businesses.Leadership Recognition and Ownership (00:15:11) John shares examples of leaders stepping up to embrace ownership opportunities.Bonus Structure Discussion (00:16:01) John explains the current bonus structure and its relation to future ownership.Future Ownership Plans (00:17:12) John discusses potential plans for selling the company to the next generation.Profit Distribution Strategy (00:18:29) John outlines how profits are reinvested into employees rather than external spending.Selling the Company on Credit (00:21:55) John discusses his plan to sell the company to his team on credit.Team Accountability and Profitability (00:22:12) The importance of team accountability for ongoing profitability is highlighted.Difficult Decisions in Structuring (00:22:31) John reflects on the challenges of formulating his business structure over the years.Undercover Boss Experience (00:22:49) John shares his experiences driving the courtesy shuttle and engaging with customers.Customer Feedback and Interaction (00:23:35) John explains how he interacts with customers to gather feedback on their...

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Explore the benefits of peer review groups, coaching, and continuous improvement. Hear how Tom Sciortino's participation in peer reviews led to substantial business transformations, improved team dynamics, and increased customer satisfaction. Learn about the importance of setting aside ego, soliciting feedback from peers, and implementing practical changes to elevate your business. Tom Sciortino, Total Automotive, Buffalo, NY. Tom's previous episodes HERE. Show Notes Watch Full Video Episode Tom's Recent Peer Review (00:02:57) Tom shares insights about his recent peer review experience with the Gears Performance Group: https://www.wearetheinstitute.com/ Transformation Over Time (00:03:26) Tom reflects on the significant changes in his business since joining a coaching group. Preparation for Peer Review (00:03:46) Tom discusses his team's preparation for the peer review and his lack of anxiety. Impact of Coaching (00:04:01) Tom emphasizes the benefits of coaching on productivity and profit in his business. Team Involvement in Peer Review (00:06:04) Tom explains how his team's involvement was crucial for the peer review process. Deep Dive into Business Improvements (00:07:08) Tom expresses the importance of focusing on deeper business issues during the review. Lessons for Other Shop Owners (00:08:32) Carm encourages shop owners to implement simple improvements regardless of peer review participation. Importance of Cleanliness (00:09:24) Tom highlights how cleaning and improving the shop environment positively affects customer perception. Engaging Staff in Improvement (00:10:18) Tom shares his strategy for getting staff involved in shop improvements through a collaborative approach. Accountability in Peer Reviews (00:11:26) Tom discusses the accountability aspect of peer reviews and the importance of following through on suggestions. Mentorship and Growth (00:12:38) Tom reflects on the benefits of having accountability and mentorship after years of being his own boss. Overcoming Ego in Business (00:16:36) Tom discusses the importance of being open to advice and criticism for business growth. Phone Call Evaluation (00:18:16) Discussion on the necessity of recording phone calls for training purposes. Post-Call Team Meeting (00:19:48) Plans to review phone call recordings with the team for improvement. Ongoing Front-End Training (00:20:09) Tom discusses the need for continuous training at the service desk. Back Shop Leadership (00:20:37) Plans to elevate a technician to lead for better communication and workflow. Team Culture and Family Atmosphere (00:21:34) Tom reflects on the strong family culture established within his team. Improvements in Facility (00:23:16) Tom talks about personal involvement in facility upgrades and renovations. Motivating Others Through Sharing (00:24:05) Encouragement for others to prepare for peer reviews and

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Parker Branch discusses the secrets behind his efficient diesel repair shop in Littleton, Colorado. From morning huddles and service advisor check-ins to specialized technician carts and effective communication, Parker shares insights and strategies that have propelled his shop to success. Parker Branch, Branch Automotive, Littleton, CO. Show Notes Watch Full Video Episode AARO Trade Show Management/Lindertech Training, September 12th-14th, 2024: aaro.ca ‘Leadership Intensive 1: Discovering, Releasing & Empowering Extraordinary Human Potential' with Michael Smith: https://www.wearetheinstitute.com/upcoming-events Morning Huddles Importance (00:03:04) Discussion on the significance of daily morning huddles for team engagement and communication. Business Operations Overview (00:04:28) Parker Branch discusses his automotive business journey and productivity goals for the future. Productivity and Lean Operations (00:05:15) Focus on productivity, morning huddles, and strategies for maintaining a full service funnel. Volume of Operations (00:06:55) Parker shares his business's financial goals, aiming for over $4 million this year. Team Dynamics and Leadership (00:08:16) Parker discusses the importance of having a strong leadership team and integrating ideas. Coaching and Mentorship (00:09:57) Parker Branch shares his journey to becoming a coach for The Institute, focusing on accountability and learning. Morning Huddles Continuity (00:11:54) The morning huddle continues effectively even when Parker is away at conferences. Customer Service Strategy (00:12:43) Parker details the structure and roles of service advisors to maintain workflow and customer satisfaction. Emissions Testing Integration (00:15:05) Discussion on integrating emissions testing into their service offerings and its impact on business. Digital Vehicle Inspection (00:16:51) Parker explains the concept of a Digital Vehicle Inspection (DVI) and its importance in customer communication. Keeping the Funnel Full (00:18:05) Strategies for maintaining a steady flow of work and managing technician workloads efficiently. Role of Lead Technician (00:23:27) Discussion on the responsibilities of the lead technician in managing workflow and accountability. Service Advisor Check-ins (00:24:40) Overview of service advisor interviews conducted twice daily to ensure accountability and communication. Efficiency in Tool Organization (00:29:58) Exploration of how tool carts are organized for maximum efficiency in a tight workspace. Technology Integration Between Buildings (00:36:01) Discussion on technology systems linking new and existing buildings for seamless operations. Lessons from 15 Years in Business (00:36:36) Reflection on the past 15 years and the importance of coaching in the automotive industry. Starting from a Two Bay Shop (00:37:40) Parker shares his journey starting in a small two bay shop and achieving significant success. Guerilla Marketing Techniques (00:39:07) Discussion on creative marketing strategies, including standing on the street with a sign to attract customers. The Importance of Business Education (00:40:17) Parker emphasizes learning through resources like the chamber of commerce and the value of adult education. Continuous Learning and Development...