Podcast appearances and mentions of guy courtin

NRF 2025 brought bold predictions, cutting-edge innovations, and game-changing discussions—but what really matters for retailers in the year ahead? In this episode of Retail Therapy, Retail Cloud Alliance host Andrew Smith sits down with Brandon Rael of Kyndryl, Carol Spieckerman of Spieckerman Retail, and Guy Courtin of Tecsys to unpack the biggest themes from Retail's Big Show, including: The rise of AI-driven personalization and the role of store associates Why retailers are taking a more cautious, pragmatic approach to new tech How supply chain innovation is being overlooked—and why that's a mistake The real impact of digital transformation on retail operations and strategy Whether you attended NRF or want to stay ahead of the conversation, this episode is your deep dive into the trends and challenges shaping retail in 2025.

Guy Courtin is a seasoned supply chain expert with decades of experience in the technology and supply chain space. Currently serving as Tecsys'  Vice President of Industry and Global Alliances, he has held leadership roles at 6 River Systems (a Shopify company), Infor Retail, and i2 Technologies (now Blue Yonder). He has likewise served as an industry analyst at Constellation Research, SCM World (Now Gartner), and Forrester Research. Guy holds an MBA in Management from the Olin Graduate School of Business, a Master's in International Relations from Loyola University Chicago, and a bachelor's degree in Political Science from the College of the Holy Cross. SHOW SUMMARYIn this episode of eCom Logistics Podcast,  live from MODEX 2024 in Atlanta, Dan and Ninaad engage in an insightful conversation with Guy Courtin, the VP of Industry and Global Alliances at Tecsys. They explore the complexities of change management in supply chain and warehousing, the evolution of e-commerce fulfillment, and the emerging trends in healthcare logistics. They share personal anecdotes and industry stories, highlighting challenges and innovations in inventory management, store operations, and fulfillment strategies. The discussion also delves into how healthcare providers are adapting to new fulfillment demands and the potential of drone deliveries in medical logistics.HIGHLIGHTS[00:00:48] Guy's Journey in Supply Chain[00:02:58] Challenges in E-commerce Fulfillment[00:04:55] Inventory Management Strategies[00:11:26] Change Management in Warehousing[00:14:50] Healthcare Ground Game[00:18:45] Future of Healthcare FulfillmentQUOTES[00:09:58] "Everyone thinks they have a secret sauce. There is no secret sauce. It's just ketchup." - Ninaad Acharya[00:13:45] "Change management is, I think, one of the hardest things we've seen in warehousing, in supply chain." - Guy Courtin[00:16:01] "The ground game, which is not as sexy, is still, I think, as important as this other digital strategy." - Guy Courtin[00:18:52] "The challenge, the reason why some companies do that is they just don't have the right systems to do virtual segregation." - Ninaad AcharyaFind out more about Guy Courtin in the links below.https://www.linkedin.com/in/guycourtin/This episode is sponsored by G&P Construction. If you're in need of top notch, all-inclusive Material handling solutions for logistics and commercial real estate, look no further than G&P Construction. Be sure to visit www.gandpconstruction.com to discover your one-stop shop for turnkey MHE integrations.TAGSNinaad Acharya, Dan Coll, eCom Logistics Podcast, Fulfillment IQ, Guy Courtin, Logistics, Supply Chain Management, Warehousing, E-commerce Fulfillment, Healthcare Logistics, Inventory Management, Amazon Logistics, Change Management, MODEX 2024, Tecsys Supply Chain Solutions, Tecsys

Dive into the latest episode of Retailer Tech Tips where host Guy Courtin discusses Inventory Optimization with Demand Forecasting alongside industry experts Phil Barry and Liza Amlani. Learn how demand forecasting algorithms can revolutionize your inventory management, reduce stockouts, and enhance profitability. Don't miss out on valuable insights and strategies to stay ahead in the retail game.

In this inaugural episode of "Out of the Box," join Margherita, Pia, and special guest Guy Courtin, a seasoned expert in logistics and supply chain management, as they delve into the evolving world of logistics in 2024. From the impact of AI and robotics on warehouse operations to the challenges of last-mile delivery, this episode offers a deep dive into the latest trends and potential pitfalls in the logistics industry. With over two decades of experience, Guy shares his insights on the integration of technology in logistics, the importance of warehouse orchestration, and how companies can adapt to changing consumer demands and technological advancements. Whether you're a logistics professional or simply intrigued by the future of supply chain management, this episode is packed with valuable information and forward-looking perspectives. Tune in to stay ahead in the dynamic world of logistics and supply chain.

Recorded live at #NRF2024, join host Andrew Smith and our expert panel: Hitha Herzog, Guy Courtin, and Brandon Rael as they dive into the groundbreaking journey of @Patagonia in the world of sustainable retail and fashion.

On episode 672 of WHAT THE TRUCK?!?, Dooner is talking to FreightWaves' Rachel Premack about how the Red Sea conflict has massively changed shipping outlooks, costs, timelines and supply chain security. Tecsys' Guy Courtin tells us how their Shopify-powered order management system is helping transform Canadian fashion retailer Eclipse Stores' supply chain. Loyalty Logistics' Sean Laidacker talks about reducing carbon footprints and bringing back trust to the industry. FreightWaves' John Kingston has breaking news on a decision in the Forward Air-Omni case.  Plus, freight gets a new magazine; Flexport gets funding from Shopify; the Zyn craze; project44 v. FourKites; transforming Chinese restaurants; and more.  Watch on YouTube Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

On episode 672 of WHAT THE TRUCK?!?, Dooner is talking to FreightWaves' Rachel Premack about how the Red Sea conflict has massively changed shipping outlooks, costs, timelines and supply chain security. Tecsys' Guy Courtin tells us how their Shopify-powered order management system is helping transform Canadian fashion retailer Eclipse Stores' supply chain. Loyalty Logistics' Sean Laidacker talks about reducing carbon footprints and bringing back trust to the industry. FreightWaves' John Kingston has breaking news on a decision in the Forward Air-Omni case.  Plus, freight gets a new magazine; Flexport gets funding from Shopify; the Zyn craze; project44 v. FourKites; transforming Chinese restaurants; and more.  Watch on YouTube Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

In the latest episode of The New Warehouse podcast, Kevin Lawton sits down with Guy Courtin, the VP of Industry and Advanced Technology at Tecsys. With over 40 years of experience in the industry, Tecsys is a leading supply chain software provider specializing in solving complex warehouse and distribution challenges. In this episode, Guy shares his insights on warehouse automation, the evolving landscape of the industry, and the role Tecsys plays in helping businesses meet their customers' needs.All Business. No Boundaries.Welcome to All Business. No Boundaries, a collection of supply chain stories by DHL...Listen on: Apple Podcasts SpotifyLearn more about Resonant Link here. Get on demand labor from Veryable with zero fees for the first month by signing up here. Want to get a shoutout on a future show and help support our podcast? Find your option here. Follow us on LinkedIn here for more content.Support the show

Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. In this episode, host Ian Scott is joined by RETHINK Retail Top Retail Influencer's Guy Courtin and Venky Shankar to examine Wayfair, an e-commerce giant that worked its way up the ranks to become one of the largest furniture and home goods retailers on the planet - netting billions of dollars of revenue during the 2010s. This episode of Retail Therapy was brought to you by the Retail Cloud Alliance, Nuance, and Microsoft.

Guy Courtin of Tecsys Inc. returns to share how post-COVID public awareness has transformed both supply chain and industrial sales.

Now rescheduled for this Friday! The problems retailers face amidst supply volatility and Amazon/Walmart dominance are immense. The retail year kicks off at the NRF big show - and our hot seat guest, Guy Courtin, was actually on the ground (I was not). We'll get Courtin's view of the highs and lows of the show (and most interesting tech). Bring your sharpest retail questions - Courtin will also count down some of the underrated (and overhyped) aspects of retail tech.

Now rescheduled for this Friday! The problems retailers face amidst supply volatility and Amazon/Walmart dominance are immense. The retail year kicks off at the NRF big show - and our hot seat guest, Guy Courtin, was actually on the ground (I was not). We'll get Courtin's view of the highs and lows of the show (and most interesting tech). Bring your sharpest retail questions - Courtin will also count down some of the underrated (and overhyped) aspects of retail tech.

Hello, Happy New Year, and welcome to 2022! On today's special episode, we'll hear from retail thought leaders about their vision for the new year. Today's guests include Oliver Banks, Guy Courtin, Marie Driscoll, Michael LeBlanc, Tom Litchford, Christine Russo, and Gautham Vadakkepatt. We'll also hear from innovative retail solution providers, such as Adam Gray with Tabs Analytics, which is a division of Blacksmith Applications. - - - - - - - - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller

One of the parts of the economy where businesses observed the greatest spike in 2020 was ecommerce. With consumers staying home, people in all market segments increased the quantity and value of the purchases they made online. If we assume this trend will continue into the future, it is fair to question whether Black Friday and even Cyber Monday will continue to hold the same level of importance for retailers that they have in the past. Guy Courtin is the VP and Industry Principal for Retail with Tecsys, a global provider of supply chain services and tools for growing organizations, including those in retail, healthcare, and pharmacy. In this episode, Guy provides his take on Black Friday and Cyber Monday 2021 (also known as BFCM) as well as the concept of ‘experiential retail” with co-hosts Cathy Morrow-Roberson and Scott Luton: • How the implications of BFCM for retailers and supply chain are different, and how one may affect the other • How the returns management process has to keep pace with improvement in ecommerce to avoiding having a negative impact on the customer experience • Guy and Cathy's supply chain predictions for 2022 Additional Links & Resources: Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe (https://supplychainnow.com/subscribe) WEBINAR- Accelerating Innovation Through Collaboration: https://bit.ly/3CQhFRX (https://bit.ly/3CQhFRX) WEBINAR- Practical Strategies for Adapting to Demand and Supply Uncertainty: https://bit.ly/3o45snN (https://bit.ly/3o45snN) Guy Courtin's Top 10 Supply Chain Predictions for 2022: https://urldefense.proofpoint.com/v2/url?u=http-3A__www.tecsys.com_supplychainpredictions2022&d=DwMGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=L_A4Yq8QMa0puQfD-qv4YrQT3JVMsbwTNi6SyXRNp3A&m=DrDiy5TXvReK0CohdCu_XfU0gZfpTgxqnArmJ7X_Xtc&s=_OUi0it7G3d_btFe1L__P0kk_Cl-7pmel4V1mAR2N0E&e= (www.tecsys.com/supplychainpredictions2022) Port X Enlists Turvo to Differentiate and Grow Revenue: https://info.turvo.com/port-x-turvo-case-study (https://info.turvo.com/port-x-turvo-case-study) 2021 State of Supplier Diversity Report: https://info.cvmsolutions.com/download-the-2021-state-of-supplier-diversity-reports-2 (https://info.cvmsolutions.com/download-the-2021-state-of-supplier-diversity-reports-2) 2021 U.S. Bank Q3 Freight Payment Index: https://bit.ly/3pwmWKC (https://bit.ly/3pwmWKC) This episode was hosted by Scott Luton and Cathy Morrow-Roberson. For additional information, please visit our dedicated show page at: https://supplychainnow.com/review-BFCM-2021-peak-future-retail-ecommerce-785

Sometimes, in order to get the best deal available for everyone involved, the details are very complex. This has prevented rebates from being applied to contracts for a long time. No one on the buy side or sell side of a deal has time to manage complicated details, but that doesn't have to be a roadblock to contract rebates any longer. Rebates can now be administered and tracked through a digital platform specifically designed for the purpose – and that works alongside an ERP. Bob Gay is a Rebate & Incentive Program Specialist for Advance Auto Parts, Scott Weir is the newly retired Vice President of Purchasing for Thos. Sommerville Co., and Oisín Cooke is a solutions consultant at Enable. Their platform maximizes the performance of B2B deals by centrally modeling and managing complex rebate programs. In this episode, Bob, Scott, and Oisín join Supply Chain Now co-hosts Kelly Barner and Scott Luton to discuss: • Real-world examples of the frustration that has been caused by poorly managed rebate clauses • Why rebates can be a very effective way to reward and incentivize specific buying patterns and behaviors • The realistic limitations of ERP systems to manage all necessary business processes – even if they try to indicate that they can Additional Links & Resources: Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe (https://supplychainnow.com/subscribe) WEBINAR- Accelerating Innovation Through Collaboration: https://bit.ly/3CQhFRX (https://bit.ly/3CQhFRX) WEBINAR- Practical Strategies for Adapting to Demand and Supply Uncertainty: https://bit.ly/3o45snN (https://bit.ly/3o45snN) Enable's "The Evolution of Rebate Management" Whitepaper with HBR: https://go.enable.com/the-evolution-of-rebate-management.html (https://go.enable.com/the-evolution-of-rebate-management.html) Guy Courtin's Top 10 Supply Chain Predictions for 2022: https://urldefense.proofpoint.com/v2/url?u=http-3A__www.tecsys.com_supplychainpredictions2022&d=DwMGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=L_A4Yq8QMa0puQfD-qv4YrQT3JVMsbwTNi6SyXRNp3A&m=DrDiy5TXvReK0CohdCu_XfU0gZfpTgxqnArmJ7X_Xtc&s=_OUi0it7G3d_btFe1L__P0kk_Cl-7pmel4V1mAR2N0E&e= (www.tecsys.com/supplychainpredictions2022) Port X Enlists Turvo to Differentiate and Grow Revenue: https://info.turvo.com/port-x-turvo-case-study (https://info.turvo.com/port-x-turvo-case-study) 2021 State of Supplier Diversity Report: https://info.cvmsolutions.com/download-the-2021-state-of-supplier-diversity-reports-2 (https://info.cvmsolutions.com/download-the-2021-state-of-supplier-diversity-reports-2) 2021 U.S. Bank Q3 Freight Payment Index: https://bit.ly/3pwmWKC (https://bit.ly/3pwmWKC) This episode was hosted by Scott Luton and Kelly Barner. For additional information, please visit our dedicated show page at: https://supplychainnow.com/evolution-of-deal-management-783

The Blurred Lines Between Retail and DTC with Guy Courtin Guy Courtin and Joe Lynch discuss the blurred lines between retail and DTC. Guy Courtin is Vice President and Industry Principal of Retail at Tecsys, a global provider of supply chain solutions that equip the borderless enterprise for growth. About Guy Courtin Guy Courtin is Vice President and Industry Principal and Retail at Tecsys, a global provider of supply chain solutions that equip the borderless enterprise for growth. Courtin is a senior executive with deep experience in the technology field with over 20 years of experience in the supply chain industry. He has held senior leadership roles at Infor, Progress Software, and i2 Technologies. In addition, he has been an industry analyst covering the supply chain and retail spaces for SCM World and Constellation Research. Courtin is a high energy, results-driven, and passionately committed to creativity – in strategic solutions, unique messaging, and compelling content marketing. A broadly curious professional not afraid to color outside the lines while exciting and enthusiastically engaging colleagues and employees. Courtin has extensive global experience with both small and large companies – concentrations in B2B software and package applications. Passionate about contexts “where conviction is firm, hesitancy has no place.” About Tecsys Tecsys is a global provider of supply chain solutions that equip the borderless enterprise for growth. Organizations thrive when they have the software, technology and expertise to drive operational greatness and deliver on their brand promise. Spanning healthcare, retail, service parts, third-party logistics, and general wholesale high-volume distribution industries, Tecsys delivers dynamic and powerful solutions for warehouse management, distribution and transportation management, supply management at point of use, retail order management, as well as complete financial management and analytics solutions. Tecsys’ shares are listed on the Toronto Stock Exchange under the ticker symbol TCS.  Key Takeaways: The Blurred Lines Between Retail and DTC Evolution of retail In the past, there were clear lines between traditional retailers and manufacturers. Today, the lines have blurred as retailers launched private label brands, and traditionally retailers pursued direct-to-consumer (DTC) services. Costco example: they sell different brands and market their brand Kirkland, which now accounts for approximately 25% of their revenue. So, what is Costco? A retailer or a producer? The rise of private label within retail Private label is becoming an important strategy for retailers. Private label has now matched the quality of traditional brands. They are starting to create loyalty with their brands as well. Consumers will not only go to certain shops because they like it but also go to find their private brand. For retailers, this is an avenue where they can build more intimacy with their customers and capture more data and loyalty. Competitive pricing and good quality. Digital native brands moving into the physical space Today, brands that started as digital companies understand that to build true intimacy with customers, they need to be where their customers are, in the physical space – retail. There are things that it's better to have in the physical world like glasses or computers that you'd like to touch and try on. Digital and physical spaces have their unique benefits. At the end of the day, we're still acquiring a physical asset. Customer expectations are rising Customers now expect that they will be able to easily buy and return products at physical stores or online (or both). Customers expect a positive buying experience whether they are buying via physical stores or online. Retail stores still account for the majority of sales, far more than DTC. For certain customers buying physical stores is easier, more convenient and enables them to touch the product. Trust in an online world has grown, but customers can lose it very quickly with lousy quality. Data is essential in the digital world since it allows the company to develop a buyer persona. Ecommerce companies have data, retailers don’t Retailers are playing catch up when it comes to data because they realize that the ecommerce companies because they have customer data. Many retailers are now providing discounts to customers who are willing to share their data. That data allows retailers to create the buyer persona that is so easily created in the digital world. Circular aspect of fulfillment Over 30% of ecommerce purchases are returned, which is an enormous cost and logistics problem. The returns are also a hassle for the brand and the customer. Smart companies will use the returns/reverse logistics process as another opportunity to engage with the customer. Customers increasingly prefer companies that value sustainability Customers are often willing to pay extra for goods and services, if the company they are buying from is environmentally friendly. People, planet, profit – we need all three. Learn More About the Blurred Lines Between Retail and DTC Tecsys Guy Courtin Tecsys VP Guy Courtin On the Future of Retail In The Post Pandemic World The Great Supply Chain Podcast (Tecsys Podcast) The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

What I Learned from Working at 6 Fulfillment Companies in 3 Months with Channa Ranatunga Channa Ranatunga and Joe Lynch discuss what Channna learned from working at 6 fulfillment companies in 3 months. Channa’s company, Rabot provides tools that enable improved worker efficiency in fulfillment warehouses, so he wanted to gain firsthand experience working in fulfillment. About Channa Ranatunga Channa Ranatunga is the Co-founder and CEO of Rabot, a technology company dedicated to building smart tools that reduce repetitive work and improve worker efficiency in warehouses. Channa is an experienced entrepreneur in the logistics and supply chain space. He enjoys learning about new technologies and current challenges faced within the warehousing and fulfillment space and is always looking to connect with logistics professionals. Prior to starting Rabot, Channa was a Senior Applications Specialist at a machine vision company. Earlier in his career, Channa owned a pack and ship store and also founded a wireless device company focused on smart farms. About Rabot Rabot builds smart tools to reduce repetitive work and improve worker efficiency in warehouses. Due to the growth of e-commerce in the global economy, e-commerce fulfillment and logistics companies are struggling to maintain profit margins as their customers expect shorter and error-free fulfillment cycles. This is prompting the need for smarter technology solutions to help with the rapid growth. At Rabot, we are building smart tools to reduce inefficient, inaccurate, and repetitive manual work and improve warehouse operations' traceability. Rabot is based in Arlington, Texas. Key Takeaways: What I Learned from Working at 6 Fulfillment Companies in 3 Months Channa learned the following from working at 6 fulfillment companies in 3 months: People The workers are generally very hard working. Diverse workforces, usually a family environment. Many workers are fearful of robotics because they see it as a potential threat to their jobs. Many workers are struggling financially, some sad stories, people living in cars. High turnover, repetitive work, demanding physically, no sick days. Workers often work in the gig economy, very interested in Uber, Lyft, etc. as alternative sources of income. Management was typically very kind, treated people well. Everybody, management, and workers are trying to do the right things. Process The work is repetitive, sometimes difficult to stay focused, which leads to quality issues. Some processes work well, easy to manage, and do a good job, other processes are very hard because there is no technology or the tech is mismatched or inadequate In general, too many manual processes, writing out barcode numbers on to paper, etc. Management often don’t have visibility into the process – only the output Management’s lack of visibility into the process, means there are errors, bad orders Process variability based on the operator (experience, effort, training, size/strength) Technology Many fulfillment companies are not using technology properly. Some warehousing and fulfillment company not utilizing any technology at all. WMS not used in two of the six fulfillment companies – manual processes, no scan guns. Learn More About What I Learned from Working at 6 Fulfillment Companies in 3 Months Channa Ranatunga Rabot Other Podcasts about Fulfillment Rethinking Fulfillment with Guy Courtin

Rethinking Fulfillment with Guy Courtin Guy Courtin and Joe Lynch discuss rethinking fulfillment in an era of explosive growth in ecommerce and fulfillment services. Guy and the team at 6 River Systems are making fulfillment faster and easier with a combination of collaborative robots, artificial intelligence, and operational expertise. About Guy Courtin Guy Courtin is the Head of 6 River Global Alliance and Partnership program. He brings over 20 years of experience in the supply chain industry. He has held senior leadership roles at Infor, Progress Software, and i2 Technologies. In addition, he has been an industry analyst covering the supply chain and retail spaces for SCM World and Constellation Research. Guy holds an MBA from the Olin School at Babson College, a Master's degree from Loyola University in Chicago, and a Bachelor's degree from The College of the Holy Cross. About 6 River Systems, a Shopify Company Founded in Waltham, Mass. in 2015, 6 River Systems is a leading collaborative mobile robotics fulfillment solution provider and part of global commerce company Shopify Inc. Founders Jerome Dubois and Rylan Hamilton were previously executives at Kiva Systems (now Amazon Robotics). The 6 River Systems solution is operating in more than 20 facilities in the U.S., Canada and Europe, fulfilling millions of units each week for companies including Lockheed Martin, CSAT Solutions, ACT Fulfillment, DHL, XPO Logistics, and Office Depot. To learn about 6 River Systems and its wall-to-wall fulfillment solution, please visit www.6river.com. Key Takeaways: Rethinking Fulfillment The ecommerce and fulfillment industries have experienced rapid growth during the pandemic. With all the recent changes, many people, including Guy are taking a closer look at some aspects of the industry. In the podcast, Guy and Joe discussed the five following topics: Customer expectations. People expect more from retailers and ecommerce sellers than ever before. Some expectations can be maintained by the industry while others are untenable because of the cost. In the cases, the high cost of fast, free delivery is absorbed by the seller, but that will not be the case in the long term. Fulfillment flexibility. Consumers want lots of options when they buy including but not limited to buy online, pickup at curb (BOPAC), buy online, pickup in-store (BOPIS), home delivery, and traditional retail. Fulfillment as a differentiator. Consumers make buying decisions based on fulfillment. Traditionally consumers bought products based on brand, price, availability, quality, reputation, etc., and now some people are buying based on the convenience of the fulfillment (example: same-day delivery). Sustainability. Consumers are increasingly interested in sustainability and they want to buy from companies that share their values. Ecommerce and fulfillment companies need to examine their supply chains from beginning to end and find ways to lessen their environmental impact. Labor. Working at a fulfillment company is strenuous and sometimes dangerous work. Leadership within fulfillment companies will need to find ways to make fulfillment work less physically taxing on employees. Fulfillment companies must compete for employees with gig economy jobs that are often easier and very flexible. Companies like 6 River Systems provide automation and technology solutions that can make fulfillment jobs easier and more attractive - while increasing throughput and efficiency. Learn More: Rethinking Fulfillment Guy Courtin 6 River Systems Shopify Sustainable Frozen Ecommerce Fulfillment  Twitter: @6riversystems  facebook.com/6RiverSystems  linkedin.com/company/6-river-systems The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn

In this episode of the Supply Chain Buzz on Supply Chain Now, Scott and Greg discuss the top news in supply chain, and welcome special guest, Guy Courtin, to the podcast. Guy Courtin has over 20 years of experience in the supply chain industry. He is currently responsible for the global alliance progress at 6 River Systems, a leading supply chain fulfillment service provider. Prior to 6 River, Guy held numerous leadership roles at supply chain vendors such as Infor and i2 Technologies. He has also worked as an industry analyst for research firms such as Forrester, SCM World and Constellation Research. In a non Covid world, Guy can be found speaking at supply chain conferences. He and his partner, Amy, live in Chestnut Hill with their 9 year old rescue basset hound. Upcoming Events & Resources Mentioned in this Episode: Subscribe to Supply Chain Now and ALL Supply Chain Now Programming Here: https://supplychainnowradio.com/subscribe Leave a review for Supply Chain Now: https://ratethispodcast.com/supplychainnow Connect with Scott on LinkedIn: www.linkedin.com/in/scottwindonluton/ Connect with Greg on LinkedIn: www.linkedin.com/in/gswhite/ Connect with Guy on LinkedIn: https://www.linkedin.com/in/guycourtin/ Supply Chain Now Ranked #3 Supply Chain YouTube Channel: https://tinyurl.com/yazfegov Download the Q3 2020 U.S. Bank Freight Payment Index: freight.usbank.com/?es=a229&a=20 Watch the Replay of The Connected IoT Supply Chain: https://supplychainnow.com/the-connected-iot-supply-chain Check Out News From Our Sponsors: U.S. Bank: www.usbpayment.com/transportation-solutions Capgemini: www.capgemini.com/us-en/ Vector Global Logistics: vectorgl.com/ Verusen: www.verusen.com/ This episode was hosted by Greg White and Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/episode-517.

Who remembers the great toilet paper shortage of 2020?How about the glut of fresh produce heading to the bins in the wake of pandemic-related restaurant closures?For many years now, supply chain managers have been incorporating digital tools for increased automation and optimization. But the pandemic has painfully exposed the weaknesses involved in these adaptations. There has been a massive failure to cope with the rapid changes in demand caused by the lockdowns.Many decided to jump on the robotics bandwagon to overcome shortfalls, but a rush of new digital solutions and capabilities has muddied the waters significantly, creating even more problems. Even with the most perfect workflow and processes, often the customer’s experience isn’t good.Robotics have been helpful in many areas of the supply chain during this continued period of uncertainty, but human labor is far from being replaced altogether. The supply chain problem is a complex one that requires more than simply replacing floor workers with robots. Plugging robots into a system that isn’t prepared to change its processes or overall principles will be a recipe for disaster.So what does the “new” normal look like?In order to win over skeptics and obstinate back-office naysayers, robotics will have to prove itself as the consistent, reliable, and efficient savior in the race toward increased automation.This week, we’ll explore the topic of robots and robotics in supply chains:What is the difference between “robots” and “robotics?” Why does it matter?Robots are unreliable and only put hard-working people out of work – right?Everything can just get back to normal once the pandemic is over — why should companies spend a ton of money on implementing unproven digital methods?How can customer experience be the focus if robots are running the show?Join us with our special guests Guy Courtin, Director of Global Alliances for 6 River Systems, and Remy Glaisner, a global thought leader in the area of Digitally-Enabled Robotics. Together, we’ll answer these questions and more as we dive into the discussing how robots can run the supply chains!

Guy Courtin, formerly of Infor, explains how today's monumental shift in buyer habits makes ecommerce for B2B companies no longer an option– but a necessity.

This podcast will look at the future of how order management will evolve from simply executing orders to truly optimizing how to best serve your customer. Listen as Guy Courtin and Tim Nelson discuss what to anticipate with the evolution of order management: next generation optimization rather than simply execution of orders. The cost to serve a customer will become more important than simply the cost to fulfill.

In this podcast, Infor’s Guy Courtin and Christine Barnhart discuss how manufacturers are adopting learnings from B2C supply chains to be more responsive to end customer needs. From AI and machine learning to greater digitization of the supply chain, modern manufacturers must become more nimble and responsive—creating a true multi-enterprise network to meet their customers’ needs.

In this episode, Guy Courtin speaks with Rachel Grogan of Burton Snowboards to discuss how the winter sports giant leverages its supply chain in today’s consumer-led world. As Burton faces challenges from planning to supplier collaboration to sustainability, it’s the supply chain they count on to score that perfect 10.

Supply chain has come a long way in the nine years and nearly 180 episodes since Supply Chain Radio began. And while some roads end, many others continue to grow. In Matt Gunn’s final episode as host of Supply Chain Radio, we take a look back at the evolution of supply chain since this show began, while looking forward to a bright future of global connectivity. Guy Courtin and Jenny Reese join in to offer their thoughts on the road ahead.

After several years and much debate, Great Britain is on the brink of leaving the European Union. And while politicians are still pursuing a final deal on Brexit, manufacturers and retailers are planning for the worst. In this episode, Matt Gunn and Guy Courtin take a look at how businesses are preparing for any unexpected curve these new trade laws might throw their way, and whether the right mix of technology, innovation, and inventory might help keep the supply chain safe.

To err is human. To keep the global supply chain running, divine. Supply chain risk isn’t limited to black swan events like fires, floods and hurricanes. Many of the challenges businesses face are the result of human factors as well. Whether it’s something caused internally, or big changes to policies and regulations (Brexit, U.S.-China tariffs, etc.), these man-made issues can be just as disruptive as the largest storm. In this episode of Supply Chain Radio, Matt Gunn and Guy Courtin discuss the human element of disruption, and how businesses are working to keep the supply chain running through unexpected turns of events.

How will you manage your global supply chain now and in the future? Heidi Benko joins Guy Courtin to discuss the evolution of digital technology, multi-enterprise supply chain networks, and what happens when artificial intelligence meets the physical and financial flow of goods.

After a year that saw unexpected innovations, disruptions, and new policies and tariffs, can we truly predict what’s ahead for the global supply chain in 2019? We’ll certainly try. In the final episode of 2018, Matt Gunn and Guy Courtin gaze into the crystal ball to gauge what the near future will bring to the world of supply chain, and whether businesses are better prepared to sense and respond to the many unexpected changes that happen each day.

Most businesses only have access to about 20% of the data in their supply chains. What about the rest? The other 80% is locked away in the systems of the suppliers, trading partners, and other stakeholders enterprises rely on to make and move their goods. In this episode, GT Nexus’ Dave Morgan joins Guy Courtin to discuss what happens when enterprises fully connect their supply chains, and how good data management leads to enhanced supply chain visibility and provides the raw materials needed to power machine learning and AI.

New tariffs, Brexit, escalating trade tensions. There's no shortage of drama in the global supply chain. In this episode, American Shipper Editor Ben Meyer joins Guy Courtin to discuss a supply chain in flux, and how big businesses are working to keep the supply chain rolling in turbulent times.

It's no secret enterprises see room for improvement across their complex global supply chains. But where will innovation happen next? IDC research manager Victoria Brown joins Guy Courtin to explore major trends in supply chain.

A decades old technology, EDI has long provided an electronic link between businesses and suppliers. But while supply chain collaboration tools have evolved, many businesses still use EDI the same way. Orderful CEO Erik Kiser joins Matt Gunn and Guy Courtin to discuss how he's working to evolve the space.

Cost, complexity and increasing trade tensions have businesses rethinking the breadth of their supply chains. Matt Gunn and Guy Courtin discuss a recent report detailing the move toward greater localization, and take a look at the technologies enterprises rely on to adapt to the changing boundaries of business.

Legendary denim supplier Cone Mills recently ceased operations at its White Oak plant, leaving a massive hole in the American fashion industry. And as brands work through the factory's final rolls of denim, they must also look for new suppliers to fill the void. The supply chain is built on an ecosystem of brands, factories, suppliers, banks, and carriers. Each one has a bottom line. In this episode, Matt Gunn and Guy Courtin discuss what happens when a top supplier shuts its doors, and how businesses can position themselves to react to constant changes in the supply chain.

Guy Courtin of Infor and Supply Chain Radio joins our show this week to explain how eCommerce leaked into B2B after taking over B2C, and what that means for industrial manufacturers.

Companies face a series of difficult decisions as a trade war between the United States and China sets in. Especially those who are currently planning ahead for another busy holiday season. In this episode, Guy Courtin joins Matt Gunn to continue the conversation about the escalating trade friction between two leading economies, and examine the next steps for retailers and brands who are aligning inventory for the busy seasons ahead.

Is the supply chain really a chain at all? Bob Ferrari of Supply Chain Matters joins Guy Courtin to discuss the forces that have driven supply chain into a new age of connected networks, and what's on the horizon as all businesses leverage new technology to get closer to the consumer and reach new markets.

From the first mile to the last mile, consumers and the rise of digital technology are transforming the entire supply chain. And from their position as one of the last stops between manufacturers and retailers (not to mention end consumers), warehouses are ripe for innovation. Stacie Immesberger joins Guy Courtin to discuss the evolution of warehouses, and how advances in everything from automation to robotics are changing the game.

If you distilled the impact of every recent tech disruption to one key takeaway, you could say the result was choice. More choice, for the buyer, for the seller. As technologies like IoT and blockchain enter the logistics space, the result will be more choice; from the ways you can optimize your routes, to how you can utilize your assets, 24/7. In this episode, host Guy Courtin talks to industry veteran Bob Ferrari about the key enabler of more choice in the logistics industry: the creation of a great logistics network-of-networks.

Operations and technology collide! Matt Gunn and Guy Courtin recap Gartner Supply Chain Executive Conference 2018, where they covered everything from the state of digital transformation to the inner working’s of Heineken’s adoption of next-gen technology in this week’s episode of Supply Chain Radio.

This week on DisrupTV, we interviewed Bruce Richardson, Chief Enterprise Strategist at Salesforce.com, Nikki Baird, Vice President of Retail Innovation at Aptos Retail, and Guy Courtin, Vice President Industry & Solution Strategy, Retail and Fashion at Infor Retail. DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.

Artificial intelligence is the new black. Or so it would seem. But will AI reinvent the way the world does business, or is it merely a buzzworthy topic that's captured the minds of consumers and technologists alike? Guy Courtin joins Matt Gunn to discuss the rise of the machines and debate whether this growing technology will change business in the years ahead.

The retail industry is transforming before our eyes. But it's the things that take place behind the scenes that really matter most -- especially in supply chain. Matt Gunn and Guy Courtin discuss how the changes we see at stores or online are only just the tip of the iceberg when it comes to providing great customer experiences and a path to sustainable business growth in the age of ambient commerce.

Consumers are a fickle bunch. And planning to meet their needs, and get the right products in the right place wherever there's demand is a science as much as it's an art. But many organizations still rely on outdated technologies and spreadsheets to get the job done. With consumers increasingly expecting more personalized products and services, can today's methodologies truly meet the need? Matt Jones joins Guy Courtin and Matt Gunn to discuss how machine learning and networked technology might help the industry evolve.

Business models collide! As retailers turn to private labels and manufacturers go direct-to-consumer, both industries are repositioning their supply chains to serve an increasingly influential customer base. An industry veteran who founded two e-commerce companies and helped Amazon build its billion-dollar Kindle brand, Jon Reily knows a thing or two about creating compelling consumer experiences. Live from the NRF 2018 podcast studio at Retail's Big Show in New York, Jon joins Matt Gunn and Guy Courtin to talk about brand convergence, the latest digital technology, and how he's working to help clients evolve as a vice president of commerce at SapientRazorfish.

Guy Courtin and Matt Gunn look into the crystal ball and predict the technologies and business challenges that will shape the year ahead. Will we see more consolidation or increased competition? Are AR and VR finally ready for prime time? Which industries are ripe for disruption? And when will 3D printing and additive manufacturing finally bring us those cool in-home replicators we saw on Star Trek? Find the answers to all of these questions and more in this week's episode of Supply Chain Radio!

Communications tools like Slack have transformed the way teams collaborate within a business. But can that same type of connectivity and interaction also apply to the worlds of operations and supply chain? Or are we doomed to rely on the age-old techniques of phone calls, faxes and emails? Find out, as Guy Courtin and Eric Johnson of American Shipper explore the power of communication in this episode of Supply Chain Radio.

What do networking, logistics, last-mile delivery, and disruptive technology have to do with each other? Guy Courtin catches up with Raffi Setrakian, a logistics analyst at Danone, to find out.

Digital transformation remains a hot topic in supply chain, as new technologies and new business models are reshaping the way goods are bought, made, moved, and sold in today's global economy. But where do you begin? In this episode, Matt Gunn and Guy Courtin discuss the maturity model approach to digital supply chain transformation, and how businesses of all types can measure their progress toward a digitally connected future.

What's in a name? Ask anyone in the supply chain community what "visibility" means and they'll surely be able to give you an answer. The problem is, not everyone's answers will be the same. In this episode, Greg Kefer and Guy Courtin examine definitions and their consequences. Can companies still achieve "visibility" and operate as "networks" without a clear consensus on what those terms mean?

Hello Listeners!  Just another sunny day here in Toronto, Canada at the studio where our two babes get to talk to top industry leaders focusing on all things supply chain management. This week, Guy Courtin, Vice President Industry & Solution Strategy, Retail, and Fashion at GT NEXUS, an affiliate of Infor Retail took our 2 Babes through the in's and out's of end-to-end visibility, thought leadership, the digital disruption for retail supply chain management, and how customers choose & think. Download Episode 41 to learn more about why winning in retail has become so difficult, and how technology within supply chain has "actually" allowed companies to compete with each other more. Don't forget to visit our website and check out our previous podcasts.    Remember, #shiphappens   https://twitter.com/GTNexus https://www.linkedin.com/company/gt-nexus https://www.youtube.com/user/gtnexus https://www.facebook.com/gtnexus/       

Gartner’s 2017 Supply Chain Executive Conference was all about bi-modal supply chains, supply chain visibility, and digital transformation.  We also saw new concepts emerge around networks – Gartner opened by describing “digital ecosystems” a new way to orchestrate across global value chains.  Recorded on the show floor, in this episode, Greg Kefer and Guy Courtin discuss key observations from the event.

On-demand services have changed the game for consumers. And now even companies like UPS and FedEx are learning a thing or two from the Ubers and Lyfts of the world. Particularly when it comes to surge pricing -- you know, that cost multiplier that comes into effect when demand is high and supply is low. In this episode, Matt Gunn and Guy Courtin discuss how business services are changing, and why supply chain visibility and demand planning are more important than ever.

Shifting demographics and an increasingly informed consumer base are affecting the supply chains across multiple industries, leading companies to adapt quickly to challenges that are often outside of their control. Are businesses up to the challenge? Guy Courtin and Matt Gunn explore how leaders in highly distributed global supply chains step up to the task.

Supply Chain visibility is a building block for digital transformation. But it also means different things to different stakeholders. In this episode, Guy Courtin and Kurt Salmon's Akshay Madane discuss the true meaning of supply chain visibility, and how aligning business goals with technology can drive meaningful ROI. 

As retailers have adapted to the pressures of omnichannel, many have tried to meet today's challenges with yesterday's tools. But along the way, many have found these new business models put increased pressure on the supply chain. In this episode, Guy Courtin and Infor's Jerry Beaston discuss the biggest trends in warehouse management and how technology is paving the way for always-on commerce. Click here to read more on how supply chain management and WMS can work together. 

One topic rose above all else at this year's RILA Retail Supply Chain Conference: the customer. In this episode, Matt Gunn and Guy Courtin recap how supply chain is evolving to keep the customers happy and retailers in business.

The NRF show in New York attracted 35,000 attendees this year. Guy Courtin and Bryan Nella breakdown the major themes for the coming year. First and foremost on the list: reinventing retail to deliver new services and value to the consumer - particularly in-store.

Technology, turmoil, and the rise of the connected consumer. In this episode, Jenny Reese and Josh Calixto of the Reinventing Retail podcast join Matt Gunn and Guy Courtin to talk through some of the biggest supply chain stories of the past year and how these trends could shape the road ahead. Also check out the Reinventing Retail podcast: https://soundcloud.com/user-60686004

3D-printing spider robots in space: science fiction or manufacturing future? Industry experts Guy Courtin of GT Nexus and IDC Manufacturing Insights' John Santagate discuss the coolest emerging technology in manufacturing today.