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The Supply Chain Now Radio podcast is an exceptional resource for anyone interested in the logistics and supply chain industry. The team at Supply Chain Now puts in extraordinary effort into every single episode, resulting in a standout show that offers high-quality guests, stories, and strategies. The wide variety of supply chain topics covered and the unique perspectives brought by the hosts make for interesting and insightful conversations. Whether you're new to the industry or have years of experience, this podcast provides valuable information and a great way to stay informed about the latest trends and developments in supply chain.
One of the best aspects of The Supply Chain Now Radio podcast is the quality of the guests and their insights. The team consistently brings on industry leaders, experts, and executives who offer first-hand knowledge and expertise from world-recognized brands. This ensures that listeners get access to valuable information and practical advice from those at the forefront of the industry. Additionally, the wide range of topics covered allows for a comprehensive understanding of different aspects of supply chain management, from logistics to retail returns.
While it's challenging to find any major flaws with The Supply Chain Now Radio podcast, one minor downside could be that some episodes may not be as relevant or interesting to all listeners. With such a broad range of topics covered, there may be episodes that focus on specific niches within supply chain management that might not resonate with everyone. However, this is a minor drawback compared to the overall value provided by the podcast.
In conclusion, The Supply Chain Now Radio podcast is an exceptional resource for anyone interested in learning more about logistics and supply chain management. The dedication put into each episode by the team ensures high-quality content that covers a wide range of relevant topics. Listeners can expect to gain valuable insights from industry leaders while being entertained by engaging discussions. Whether you're new to the field or an experienced professional, this podcast is highly recommended for its informative and insightful content.

How is the consulting industry changing as technology, AI, and new buyer expectations reshape the market? In this episode of Supply Chain Now, Scott W. Luton speaks with Amber Salley, Founder and Managing Director of the Amber Salley Advisory Group, about the changing consulting landscape and what supply chain leaders should consider when hiring outside expertise. With experience as a practitioner at IBM, consultant at Booz & Company and Accenture, Gartner analyst, and vendor executive, Amber shares her perspective on why traditional consulting models are under pressure, how AI is accelerating existing changes, and why specialization matters more than ever. Listeners will learn why companies are moving toward smaller technology investments, faster results, and decision-focused advisory support. Amber also discusses how consulting firms must adapt, the future of outcomes-based pricing, and why organizations should evaluate partners based on their ability to deliver measurable value quickly. Jump into the conversation: (00:00) Intro (02:19) Meet Amber Salley (03:14) How Amber Salley's career shaped her consulting perspective (08:47) Why specialized supply chain expertise matters (16:16) What is changing in the consulting model? (23:16) Why buyers are moving toward faster technology wins (28:39) How consulting firms must rethink software partnerships (33:08) Can outcomes-based pricing become the future of consulting? (36:36) What should SMB operators ask before hiring consultants? (43:12) Why companies should avoid layering AI onto outdated foundations (49:53) Where to connect with Amber Salley Additional Links & Resources: Connect with Amber Salley: https://www.linkedin.com/in/ambersalley/ Learn more about Amber Salley Advisory Group: https://www.salleyadvisory.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/how-choose-right-supply-chain-consultant-1623 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

From shifting commodity markets and explosive data center growth to drone delivery and AI-enabled workplaces, supply chain leaders are navigating change from every direction. In this episode of The Buzz, powered by Toyota Automated Logistics, Scott Luton and Dr. Rod Thomas are joined by Hans Kremer, partner and co-founder of Inchange, to unpack the latest supply chain headlines and explore what professionals and organizations need to thrive in a rapidly evolving business environment. The discussion shifts to professional development, where Hans shares why companies need to stop training in silos and create more cross-functional learning experiences. The group also explores lifelong learning, the value of hands-on operational experience, and why AI should be viewed as a capability multiplier, not simply a tool for cutting costs or increasing efficiency. They close with powerful insights on leadership, trust, empathy, and creating environments where people can succeed. Key Takeaways: Successful change starts with the people doing the work. Find true advocates early, listen carefully to resistance, communicate the “why” repeatedly, and give teams the time and resources needed to implement change. Supply chain has become a strategic differentiator. Competition increasingly happens between entire supply chain ecosystems, not simply individual companies. Tomorrow's supply chain professionals need more than technical expertise. Strategic inquiry, discernment, judgment, adaptability, communication, and influence will become increasingly important as AI expands access to technical capabilities. Copper and other critical resources could become major constraints on AI and electrification growth. Data centers, infrastructure investment, geopolitics, tariffs, and limited natural resources are creating complex global supply challenges. Professional development needs to become cross-functional. Giving employees opportunities to experience sales, operations, supply chain, finance, and other perspectives can help break down silos and improve organizational performance. AI should make people more capable, not simply more efficient. Organizations that use AI only to automate existing tasks may miss its greater potential to enable employees to solve problems and perform work they could not previously do. Leadership is about enabling the success of others. Strong leaders remove obstacles, protect their teams, model the right behaviors, build mutual trust, and create an environment people want to follow. This episode brings together timely supply chain news with practical lessons on leadership, learning, technology, and organizational performance. Whether you're preparing your workforce for AI, navigating major market shifts, developing the next generation of supply chain talent, or simply trying to become a stronger leader, Hans, Rod, and Scott offer actionable perspectives you can put to work right away. Additional Links and Resources: Toyota Automated Logistics: https://toyota-automated-logistics.com/ With That Said: https://bit.ly/WTS-8-August-2026 Leading Beyond The Next Disruption: https://bit.ly/Mourad-Tamoud-SE Rod's LinkedIn Post: https://bit.ly/The-Perfect-SC-Manager Han's LinkedIn Post: https://bit.ly/Hans-Music-Stories Copper jumps to its highest level ever. What the metal is telling us: https://cnb.cx/4cvTGv8 Congo Issues Immediate Copper and Cobalt Ban as Smelters Pay Miners for Feedstock: https://bit.ly/DRC-Bans-Some-Exports Caterpillar sales surpass $20B as data center generators take off: https://bit.ly/CAT-has-big-2Q2026 DoorDash Takes to the Sky With Its Own Drones: https://on.wsj.com/4ccxIx7 Inchainge: https://inchainge.com/ The Readiness Rules: https://now.supplychainnow.com/the-readiness-rules Connect with Hans on LinkedIn: https://www.linkedin.com/in/hanskremer/ Connect with Rod on LinkedIn: https://www.linkedin.com/in/rod-thomas-a409a41/ Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K This episode was hosted by Scott Luton and Rod Thomas, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-ai-copper-drone-delivery-future-supply-chain-leadership-1622 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

A missed delivery in a public health supply chain is never just a logistics problem. It can mean a child misses a vaccine, a patient goes without treatment, or an entire community loses trust in its healthcare system. In this episode of Supply Chain Now, Scott W. Luton welcomes Don Hicks, CEO of Optilogic, and Taylor Wilkerson, Executive Director of Design for Life, for a powerful conversation about using supply chain design to help more people access essential medicines. Don and Taylor explain why many public health supply chains face the same complexity as the world's largest commercial networks, but must operate with far fewer resources, limited infrastructure, and consequences measured in human lives rather than profit. Taylor shares how outdated systems, manual processes, and limited visibility can prevent medicine from reaching the communities that need it most, while Don explains why managing the existing network is not enough. Meaningful progress requires redesigning the system itself. The conversation explores why resilient supply chains must be built before a crisis hits. Taylor explains how better data, flexible networks, and stronger design can help healthcare systems respond to outbreaks and demand surges. He also shows how a single stockout can lead to missed care, greater health risks, and lost trust. The medicine may cost pennies. The real challenge is getting it to the right people at the right time. Don and Taylor also talk about how AI can make advanced supply chain tools more accessible. Local health leaders could ask questions in plain language, test scenarios, and make faster decisions without relying on outside consultants. By putting planning and optimization tools in the hands of the people closest to the problem, Design for Life aims to improve healthcare access and save lives. Jump into the conversation: (00:00) Intro (02:31) Meet Don Hicks and Taylor Wilkerson (07:25) Taylor's path into public health supply chains (09:27) Don's experience with global healthcare delivery (13:06) The mission behind Design for Life (17:57) Why resilient supply chains must come before crisis (20:04) How public healthcare networks really operate (22:02) Why managing the current system is not enough (24:23) Turning supply chain studies into action (27:48) Two forces reshaping global health supply chains (30:17) How AI can democratize supply chain design (33:15) The human cost of medicine stockouts (37:46) Making advanced planning tools easier to use (40:38) Why the best user interface may be none (44:40) Empowering local experts to make decisions (48:42) How to support Design for Life (51:13) Finding purpose through supply chain work Additional Links & Resources: Connect with Taylor Wilkerson: https://www.linkedin.com/in/taylor-wilkerson-21477a/ Learn more about Design for Life: https://designforlife.org/ Connect with Don Hicks: https://www.linkedin.com/in/donald-hicks-35575b/ Learn more about Optilogic: https://optilogic.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/public-health-supply-chain-redesign-bigger-band-aids-will-not-work-1621 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most apparel companies don't have a demand problem. They have a lead time problem. In this episode of Supply Chain Now, hosts Scott W. Luton and Scot Case welcome Maithili Shenoy, Founder and CEO of La Naia Collective, for a frank, frameworks-forward look at why the global apparel operating model is cracking under its own weight and what it would actually take to rebuild it. From the Multifiber Agreement's unraveling in 2005 to the speed at which TikTok now dictates what sells, Maithili draws a clear line between the world the industry was built for and the one it's operating in today. She breaks down why long lead times convert forecast error into stranded inventory, how the markdown machine erodes billions in gross margin dollars annually, and why the financial damage runs deeper than most balance sheets reveal. Scot adds a sustainability lens that sharpens the conversation, connecting the landfills of Ghana's Kantamanto Market to the same structural misalignments driving poor financial returns. The conversation builds into Maithili's 4S architecture: Strategize, Segment, Structure, Sustain, and the regenerative loop that ties them together. Real-world examples ground every layer: Inditex running 57.8% gross margins with inventory costs half the industry average, Abercrombie & Fitch going from 1% to 15% operating margins by abandoning markdown dependency, and why companies still anchored to gross margin rate alone are running out of runway. If you're trying to understand why so many smart people keep making decisions that produce irrational collective outcomes and what a better model actually looks like, this conversation earns its time. Jump into the conversation: (00:00) Intro (02:19) Meet Maithili Shenoy (03:47) From classical dance to global supply chains (06:28) Career experiences that shaped her perspective (09:23) The hidden cost of apparel overproduction (13:06) Why today's apparel operating model is broken (14:23) How globalization changed fashion supply chains (19:56) Why costs keep rising across the industry (21:30) The biggest flaws in the current operating model (23:55) Four ways the current model destroys value (29:14) Introducing the 4S architecture (30:10) Strategize with the right business metrics (33:09) Segment products by demand and speed (37:50) Align incentives with business outcomes (40:41) Building a model that can adapt over time (45:02) The metrics every apparel leader should track (49:57) What Zara, Abercrombie, and Ralph Lauren do differently (55:47) Why apparel returns are becoming more expensive (01:01:06) Predictions for the future of apparel retail Additional Links & Resources: Connect with Maithili Shenoy: https://www.linkedin.com/in/maithili-shenoy/ Learn more about La Naia Collective: https://www.lanaiacollective.com/ Connect with Scot Case: https://www.linkedin.com/in/scotcase/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K This episode was hosted by Scott Luton and Scot Case, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/appareal-pandl-broken-tariffs-just-exposed-what-already-failing-1620 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

From rising diesel prices and geopolitical instability to new defense sourcing requirements and rapid advances in artificial intelligence, procurement and supply chain leaders are navigating a business environment where the traditional playbook no longer works. In this episode of The Buzz, powered by Toyota Automated Logistics, hosts Scott Luton and Allison Giddens welcome James Meads, founder of Entrepreneurial Procurement, for a timely discussion on the forces reshaping procurement and global supply chains. The conversation explores major investments in domestic manufacturing, the growing tension between lean inventory and supply chain resilience, and the ripple effects of diesel shortages and commodity inflation. The panel also examines new Pentagon sourcing and traceability policies, including the challenges of reducing dependence on critical materials from countries such as China and Russia. James explains why procurement teams must move beyond a process-driven, support-function mindset and begin operating more like entrepreneurial business partners. He also shares practical AI applications that can eliminate repetitive work, improve research, and help procurement professionals focus on higher-value decisions without automating broken processes or relying on poor data. Key Takeaways: Why companies such as GE Aerospace and General Motors are investing heavily in domestic production, supplier resilience, and access to critical components How geopolitical instability is forcing businesses to reconsider just-in-time inventory strategies and qualify additional suppliers Why higher diesel prices can create widespread inflation across transportation, agriculture, manufacturing, and consumer goods The opportunities and risks associated with new defense sourcing, supply chain mapping, and material traceability requirements Why procurement leaders must advocate for investment, communicate their value, and adopt a stronger ownership mindset Practical AI use cases that can reduce manual work in procurement, including data entry, supplier research, category strategies, RFPs, and RFQs Why technology cannot successfully orchestrate broken processes or unreliable data How procurement teams can choose technology based on specific business problems instead of getting distracted by product demos and industry hype Procurement is no longer simply about controlling costs or processing transactions. It has become a critical source of resilience, innovation, risk management, and competitive advantage. Tune in to hear practical guidance on building stronger supplier strategies, selecting technology that solves real problems, and preparing your organization for a more uncertain and fast-moving global business environment. Additional Links & Resources: Learn more about Toyota Automated Logistics: https://toyota-automated-logistics.com/ The latest edition of “With That Said”: https://bit.ly/WTS-2-August-2026 GM invests in U.S. onshoring: https://bit.ly/GM-Invests-In-Onshoring-2026 “Diesel Supply Crunch”: https://bit.ly/4yQTEI1 The White House issues executive order on DoD procurement: https://bit.ly/New-Executive-Order-for-DoD-CriticalMinerals Download the Procurement Tech Map from James Meads: https://resources.entproc.com/tech-map-for-mid-market-businesses Connect with James Meads: https://www.linkedin.com/in/james-meads/ Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K This episode was hosted by Scott Luton and Allison Giddens, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/thebuzz-procurement-mindset-shift-modern-businesses-need-1619 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The annual release of a major industry index always sparks intense debate, but the true value lies in the core strategies driving the world's top performers. In this episode of Supply Chain Now, Scott W. Luton is joined by regular co-host Mike Griswold, Vice President Analyst at Gartner, and special guest Laura Rainier, Senior Director Analyst at Gartner, to break down the defining macro trends from the Gartner Supply Chain Top 25 for 2026. The panel explores how leading organizations navigate global volatility by moving past tech experimentation to deliver true enterprise value. They dive into the realities of the autonomous workforce era, detailing how top-tier supply chains prioritize human-machine collaboration and systems thinking over simple digital literacy. Highlighting standout examples like Unilever's shared forecasting and Schneider Electric's disciplined process optimization, the discussion illustrates what it takes to build a resilient, network-centric operation. Laura Rainier also addresses critics directly, explaining why qualitative community opinion remains the ultimate "secret sauce" for capturing true excellence, while Mike Griswold wraps up by challenging leaders to leverage the supply chain as a primary engine for strategic growth. Jump into the conversation: (00:00) Introduction (00:44) Gartner's 2026 Top 25 preview (02:23) Meet Gartner analyst Laura Rainier (04:46) Laura's future supply chain research (07:28) Three supply chain macro trends (11:26) Network-centric strategies and orchestration (15:46) Top 25 companies leading change (21:41) Fix processes before deploying AI (24:30) What defines a Supply Chain Master (26:49) Why leaders invest in people (27:34) How Supply Chain Masters stay ahead (29:07) New and returning Top 25 companies (31:09) How companies earn their return (34:03) Why Schneider Electric ranks first (40:34) Walmart's rise and retail momentum (42:41) Why community opinion matters (47:38) 2027 ESG methodology changes (48:25) Gartner events and upcoming summits Additional Links & Resources: Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/ Connect with Laura Rainier: https://www.linkedin.com/in/laura-rainier-9087857/ Learn more about Gartner: https://www.gartner.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/macro-trends-micro-moves-inside-gartner-supply-chain-top-25-1618 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most supply chain discussions get bogged down in hype and theoretical buzzwords. In this episode, they get stripped back to reality. In this debut episode of The Collective on Supply Chain Now, a powerhouse panel of battle-proven commerce veterans comes together to dive deep into the forces currently reshaping the global trade landscape. The panel features Kim Reuter (Chief Advisor and Leader at CSG Consulting), Derreck Travers, Jack Mowreader (Founder & Principal at Ascendant Business Solutions), and Kerry Gibson-Morris (VP of Global Sourcing & Product Development at BDA, LLC). Drawing on their extensive experience building foundational programs at Amazon and scaling operations across air cargo, trucking, luxury retail, and finance, the team breaks down the critical shifts in modern supply chain management and where the industry is heading next. Kerry kicks off the conversation with a frank look at AI in smart sourcing, warning against the trap of treating technology as a total labor replacement rather than a strategic amplifier. She emphasizes the critical need for "checking the checker," maintaining strict data hygiene, and exercising executive oversight to avoid costly operational mistakes. Jack pivots the focus to the financial volatility of modern trade, breaking down how rapid tariff changes, shifting de minimis policies, and shorter planning cycles are forcing companies to abandon hyper-lean "just-in-time" models in favor of strategic safety stock and bonded warehousing. Finally, Derreck unpacks the massive wave of industry consolidation, highlighting CMA CGM's acquisition of FedEx's supply chain unit, and analyzes why M&A deals often fail to deliver customer value, drive up costs, and open doors for nimble market disruptors. If you're looking for an unvarnished, real-world breakdown of where supply chain, leadership, and modern trade are actually heading, this conversation earns its time. Jump into the conversation: (00:00) Intro (02:44) Introducing The Collective (05:15) AI and smart sourcing (11:22) Checking the checker: Data integrity & oversight (14:39) The financial risks of AI (17:08) Tech hype vs. system architecture (21:06) Tariff volatility and financial risks (27:36) Domino effects in alternative sourcing markets (28:47) Re-evaluating just-in-time inventory (32:46) Foreign trade zones and bonded warehousing (34:16) Carrier consolidation (CMA CGM & FedEx) (38:19) What industry consolidation means for e-commerce (49:53) Looking ahead: agentic commerce Additional Links & Resources: Connect with Kim Reuter: https://www.linkedin.com/in/kimberly-reuter-csg/ Learn more about CSG Consulting: https://www.clarityscalegrowth.com/ Connect with Derreck Travers: https://www.linkedin.com/in/derrecktravers/ Connect with Jack Mowreader: https://www.linkedin.com/in/jmowreader/ Learn more about Ascendant Business Solutions: Connect with Kerry Gibson-Morris: https://www.linkedin.com/in/kerry-gibson-morris-179453/ Learn more about BDA, LLC: https://www.bdainc.com Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt This episode was hosted by Kim Reuter and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/introducing-collective-1617 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Global supply chains are facing no shortage of complexity from shifting tariffs and changing consumer behavior to rapid advances in artificial intelligence. But having more technology and data does not automatically create a more resilient operation. What matters is how leaders interpret that information and turn it into action. In this episode of The Buzz, powered by Zebra Technologies, host Scott Luton is joined by guest co-host David Shillingford and Shannon Vaillancourt, founder and president of RateLinx. Together, they explore the latest developments affecting global trade, grocery spending, freight operations, supply chain resilience, and AI adoption. The conversation examines why resilience is ultimately a leadership challenge, how poor data can undermine even the most advanced technology, and where human judgment remains essential as organizations automate more decisions. Key Takeaways Why increased tariffs create additional complexity and uncertainty for global trade and supply chain teams How consumer spending pressures, food waste, inflation, and changing purchasing habits may be influencing grocery sales Why supply chain resilience requires action, not simply visibility, risk documentation, or additional technology How experienced leaders use patterns, information, and anticipation to make stronger decisions Why AI often exposes existing data-quality problems rather than creating new ones Which routine supply chain tasks are best suited for AI and where human oversight remains critical How technology can eliminate repetitive work and help teams focus on higher-value decisions Why conversations, collaboration, and real-world experience remain powerful sources of supply chain insight Supply chain leaders do not need more information for information's sake—they need the ability to recognize patterns, evaluate risks, and act with confidence. Tune in to hear practical perspectives on using AI responsibly, strengthening operational resilience, improving decision-making, and preparing your organization for the next disruption. Additional Links & Resources: Zebra: https://www.zebra.com/machinevision With That Said: https://bit.ly/WTS-19-JULY-2026 Easypost Playbook: https://bit.ly/3PL-Carrier-Playbook US imposes tariffs over forced labor before global duty ends: https://bit.ly/New-Tariffs-July2026 The Slave-Free Alliance: https://www.slavefreealliance.org/ Grocery unit sales sink for five straight months: https://bit.ly/US-Grocery-Shopping-Data David's Post: https://bit.ly/David-Shillingford-SC-Resilience Supply chain resilience isn't a data problem; it's a judgment problem: https://www.scmr.com/article/supply-chain-resilience-isnt-a-data-problem-its-a-judgment-problem Zebra: zebra.com/warehouse-vision Insight 26: https://www.ratelinx.com/ratelinx-insight-conference/ RateLinx: https://www.ratelinx.com/ Connect with David on LinkedIn: https://www.linkedin.com/in/shillingford/ Connect with Shannon on LinkedIn: https://www.linkedin.com/in/shannon-vaillancourt/ Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt This episode was hosted by Scott Luton and David Shillingford, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Fort additional information, please visit our dedicated episode page at: https://supplychainnow.com/thebuzz-why-supply-chain-resilience-depends-on-judgment-data-and-action The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Freight rates have entered a new phase, and the signals pointing to it have been hiding in plain sight for anyone willing to look past the headlines and into the data. In this episode of Supply Chain Now, Scott W. Luton is joined by Jake Barr, Chris Caplice, Chief Scientist at DAT Freight & Analytics, and Bobby Holland, Vice President/Director of Freight Business Analytics at U.S. Bank, to dig into the newly launched U.S. Bank Freight Payment Index Rates Edition, a joint report combining U.S. Bank's $46 billion in annual freight payment processing with DAT's database of more than a trillion in freight market transactions. Chris breaks down why this tightening cycle isn't the surprise so many transportation executives believe it to be, explaining how capacity, not demand, is the real driver this time around, fueled by driver shortages, tighter regulations, and unprecedented data center build-out. Bobby brings the numbers to life, showing how spot rate movement has historically preceded shifts in contract rates and why shippers should treat that signal as an early warning system rather than an afterthought. The conversation lands on what shippers can actually do about it: stress-testing budgets, segmenting freight into dedicated, contract, and dynamic buckets, and using data to answer the question every CFO eventually asks, is it me, or is it the market? Jake closes with a blunt prediction for the shipper side and a challenge to turn the last few years of smooth sailing into real, productive reinvestment. Jump into the conversation: (00:00) Intro (02:54) What is the U.S. Bank Freight Payment Index Rates Edition (05:18) What DAT Freight Analytics does (06:28) The U.S. Bank Freight Payment Index explained (08:47) Is the truckload market really turning (11:24) Why this cycle is capacity-driven, not demand-driven (17:57) Carriers gain pricing power in a tightening market (20:53) What's changed in the market since January (23:16) Why spot rates lead contract rate shifts (28:01) Elephants vs goldfish: how shippers and carriers remember the market (37:52) Prescribed actions: segmenting your freight network (55:23) Final predictions and one key takeaway for shippers Additional Links & Resources: Connect with Chris Caplice: https://www.linkedin.com/in/chris-caplice-1839/ Connect with Bobby Holland: https://www.linkedin.com/in/bobby-holland-4a9355/ Connect with Jake Barr: https://www.linkedin.com/in/jake-barr-3883501/ Learn more about DAT Freight & Analytics: https://www.dat.com/ Learn more about U.S. Bank: https://www.usbank.com/index.html Learn more about BlueWorld Supply Chain Consulting: https://www.blueworldscc.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt This episode was hosted by Scott Luton and Jake Barr, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/review-july-2026-us-bank-freight-payment-index-rates-edition-1615 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Enterprise technology has long promised to unlock operational potential, but the trade-offs between monolithic ERP systems and fragmented best-of-breed stacks continue to slow organizations down in ways most leaders don't fully account for. In this episode of Enterprise Unleashed on Supply Chain Now, Scott W. Luton and Wiley Jones (Co-founder at DOSS) are joined by Jindra Zitek (Partner and Head of Scale at Stripes), a former McKinsey consultant and C-level operator whose career spans Chobani, HelloFresh, and a range of board and advisory roles across industry. Together, they unpack what it actually takes to build operations that are truly AI-ready, and why the answer starts with people long before it reaches technology. Jindra draws on firsthand experience leading through hypergrowth and crisis to make the case that both ERP consolidation and best-of-breed ecosystems carry a hidden coordination tax, one that only gets more expensive the longer organizations avoid naming it. He challenges leaders to stop framing AI as a job automation tool and start treating it as a lever for dignity and purpose, giving people the ability to focus on the work that actually requires human judgment. The conversation lands on what separates organizations that experiment successfully from those stuck in pilot purgatory: shared business objectives, cross-functional coalitions, and guardrails that free people to move fast without losing control. Wiley grounds the discussion in what Doss is seeing in practice, where the complexity of edge cases is finally collapsing, and where the real work of comprehension still cannot be skipped. Jump into the conversation: (00:00) Intro (02:29) Jindra Zitek's background across McKinsey, Chobani, and HelloFresh (04:16) Lessons from family, farming, and leadership (06:09) Why people should come before systems (10:28) The trade-off between ERP and best-of-breed tools (15:24) The hidden cost of technology choices (17:09) How company DNA shapes technology strategy (20:57) Eliminating the human tax of broken systems (21:49) Automation should enable people, not replace them (25:57) The rise of agentic operations (28:57) Building trust and control with AI systems (31:34) Measuring real ROI from AI investments (35:17) Building cross-functional teams for AI success (37:30) Creating guardrails for enterprise AI adoption (40:40) The first workflow to transform with AI (42:10) Finding business problems AI can solve (47:56) How AI changes workflow design and implementation Additional Links & Resources: Connect with Jindra Zitek: https://www.linkedin.com/in/jindrazitek/ Connect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/ Learn more about DOSS: https://www.doss.com/ Learn more about Stripes: https://www.stripes.co/ Learn more about Supply Chain Insights: http://www.supplychaininsights.com Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt This episode was hosted by Scott Luton and Wiley Jones, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/beyond-erp-tradeoff-building-ai-ready-operations-1614 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

From rising diesel prices and China's evolving economy to Boeing's continued turnaround and the growing role of AI in logistics, this week's episode of The Buzz, powered by Zebra Technologies, covers the biggest stories shaping global supply chains. Scott Luton is joined by special co-host Blythe Milligan (Everything is Logistics) and featured guest Matt Yearling, CEO of YMX Logistics, for a timely conversation on freight markets, infrastructure, innovation, and what leaders should be paying attention to now. The discussion begins with the latest freight and economic headlines, including diesel price volatility, shifting global trade patterns, China's export performance, and what these trends mean for supply chain professionals. Scott and Blythe also explore Boeing's ongoing recovery and why trust remains one of the industry's most valuable currencies. Later, Matt Yearling joins the show to discuss an often-overlooked area of supply chain operations: the yard. He shares why yard management has become a strategic differentiator, how AI is driving measurable operational improvements, and why successful digital transformation requires more than simply adding new technology. Throughout the conversation, the panel emphasizes practical innovation, operational excellence, and the importance of people in every supply chain. Key Takeaways Diesel prices, freight rates, and geopolitical uncertainty continue to pressure transportation costs. China's manufacturing and export trends are reshaping global trade and nearshoring strategies. Boeing's recovery demonstrates that rebuilding trust takes years—but is essential for long-term success. AI delivers the greatest value through practical, incremental improvements rather than flashy automation. Yard operations remain one of supply chain's biggest untapped opportunities for improving efficiency and reducing costs. Technology succeeds when paired with operational expertise, strong processes, and empowered people. Whether you're navigating freight volatility, evaluating AI investments, or looking for new ways to improve operational performance, this episode delivers practical insights from experienced supply chain leaders. Tune in for thoughtful analysis of today's biggest headlines and actionable ideas you can apply across your own organization. Additional Links & Resources: Connect with Matthew: https://www.linkedin.com/in/matthewyearling/ Learn more about YMX Logistics: https://ymxlogistics.com Learn more about Zebra: zebra.com/warehouse-vision WTS: https://bit.ly/WTS-19-JULY-2026 U.S. Bank Freight Payment Index: https:bit.ly/scn-us-bank Everything is Logistics: https://everythingislogistics.com Diesel Fuel Prices: https://on.wsj.com/4wgKItI Chinese Economy: https://cnn.it/4fkw5hD Boeing Turnaround: https://cnb.cx/4fkxVix Zebra Technologies: zebra.com/warehouse-vision The Blockbuster vs. Netflix Era of Yard Logistics: https://ymxlogistics.com/blog/the-blockbuster-vs-netflix-era-of-yard-logistics Latest blog post: https://bit.ly/Losing-Sales-Due-to-Inventory Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt This episode was hosted by Scott Luton and Blythe Milligan. For additional information, please visit our dedicated episodes page at: https://supplychainnow.com/thebuzz-ai-freight-volatility-hidden-power-yard-operations-1613 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The AI hype cycle is over. The scaling race has begun. In this episode of Supply Chain Now, Scott W. Luton welcomes special guest co-host Marina Mayer, Content Director of Food Logistics and Supply & Demand Chain Executive and Co-Founder of the Women in Supply Chain Forum, for a wide-ranging conversation on how AI is actually reshaping global supply chains, manufacturing, and the workforce behind them. Marina unpacks data showing the AI in logistics and supply chain market is set to grow from just over $20 billion to nearly $196 billion by 2034, and explains why the real driver isn't AI adoption itself but companies learning to target it to the specific parts of the business where it belongs. From there, the two dig into a 2026 AI Skills Enterprise Benchmark from Workera, revealing that manufacturers committed to structured upskilling are hitting 79% workforce readiness scores, and why employee confidence, not just capability, is the missing piece in so many transformation efforts. The conversation builds into how KPMG research shows 73% of businesses are now planning a comprehensive overhaul of their supply chain operating model within the next three years, up from just 11% a year prior, and what that means for hiring, training, and the next generation of talent entering the industry. Marina and Scott also explore how mid-sized businesses are using AI to manage expenses and detect fraud, and revisit a conversation on putting frontline AI directly into the hands of workers on the floor to speed up onboarding and decision-making. Along the way, Marina previews the 2026 Women in Supply Chain Forum in Charleston, including its new mentorship program and self-advocacy theme. If you want a grounded, data-backed read on where AI in supply chain is headed next, this conversation delivers. Jump into the conversation: (00:00) Intro (00:25) Meet Marina Mayer (02:00) Balancing work and sports mom logistics (05:28) The 196 billion AI supply chain boom (06:05) Why AI adoption needs a targeted approach (10:36) The 2026 AI Skills Enterprise Benchmark (13:02) Building employee confidence with AI (16:18) Lessons from MODEX and workforce transformation (19:38) Why 73 percent are overhauling operating models (25:47) Mid market businesses tackle AI and expenses (28:35) Putting frontline AI in workers hands (35:27) Women in Supply Chain Forum 2026 preview Additional Links & Resources: Connect with Marina Mayer: https://www.linkedin.com/in/marinamayer/ Learn more about Supply & Demand Chain Executive: https://www.sdcexec.com/ Learn more about Food Logistics: https://www.foodlogistics.com/ Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkps://bit.ly/4aTlsRv WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/ai-transforming-supply-chain-jobs-skills-future-workforce-1612 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Freight audit is one of supply chain's most stubborn cost centers, and the traditional model of catching errors months after the fact is no longer good enough. In this episode of Supply Chain Now, Scott W. Luton and Marty Parker are joined by Jason Murray, CEO at Shipium, and Tim Meester, Vice President, Network Performance & Intelligence at Shipium, to discuss the shift from reactive freight audit to always-on, AI-native monitoring. The panel explores why the freight audit industry keeps growing at a 14.2% CAGR even as billing errors persist at 2 to 6% of all parcel invoices, and why every dollar lost to those errors can take 19 to 20 new revenue dollars to recover. They address how delayed, after-the-fact reconciliation lets small pricing mistakes snowball into major margin loss, outlining a vision for continuous, agentic auditing that catches issues before invoices even arrive. By leveraging live data, simulation, and autonomous AI agents, shippers can detect root causes in real time and act on them immediately rather than weeks later. Jason Murray concludes by challenging operators to start building a data-first culture now, before the competitive gap becomes impossible to close. Jump into the conversation: (00:00) Intro (02:40) Meet Jason Murray and Tim Meester of Shipium (08:36) Jason's journey from Amazon to founding Shipium (12:30) Why freight audit keeps growing yet errors persist (12:47) Auditing as reconciliation hell and the GLP-1 analogy (17:55) Always On Audit reframes reconciliation as monitoring (22:08) Reframing leakage and loss spend as a margin tax (26:47) Where the money actually leaks in parcel billing (33:16) Always on audit versus traditional after the fact review (46:18) Why the data layer has to come first for AI (50:37) Real world use cases where AI catches hidden savings (56:21) Holistic differentiation and the next 24 months for audit Additional Links & Resources: Connect with Jason Murray: https://www.linkedin.com/in/jason-shipium/ Connect with Tim Meester: https://www.linkedin.com/in/meester/ Connect with Marty Parker: https://www.linkedin.com/in/martyparker/ Learn more about Shipium: https://www.shipium.com/ Learn more about Adæpt Advising: https://www.adaeptadvising.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt This episode was hosted by Scott Luton and Marty Parker, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/inside-shipium-plan-turn-freight-audit-into-real-time-monitoring-1611 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode of The Buzz, powered by Zebra Technologies, hosts Scott Luton and special guest co-host Amber Salley are joined by Rich Carey of MFG.inc to break down the biggest headlines shaping global supply chain. From the future of the USMCA and the health of U.S. manufacturing to separating AI hype from real-world value, this conversation delivers practical insights for supply chain leaders navigating constant change. What does the latest manufacturing data really tell us? Is AI bringing meaningful transformation to supply chains or just creating more noise? And how can organizations build resilient operations while developing stronger leaders? Scott, Amber, and Rich tackle these questions by exploring North American trade policy, manufacturing growth fueled by AI infrastructure investments, energy challenges, and the realities of autonomous supply chains. Rich also shares actionable leadership lessons from decades of operational excellence work, emphasizing servant leadership, trust, quick wins, and developing frontline leaders who can successfully lead change. If you're looking for practical strategies, not just buzzwords, this episode is packed with valuable takeaways. Key Takeaways Why the annual review of the USMCA matters for supply chain planning and business certainty. What recent U.S. manufacturing data reveals about growth, hiring, and AI-driven demand. The difference between real AI applications and the growing "AI noise" across the supply chain industry. Why autonomous supply chains still face significant hurdles around data, governance, and decision-making. How servant leadership, trust, and quick wins accelerate successful operational transformation. Why investing in frontline leaders is one of the most effective ways to improve manufacturing performance. Whether you're leading supply chain strategy, manufacturing operations, procurement, or digital transformation, this episode provides thoughtful perspectives on today's biggest industry trends while offering practical leadership advice you can apply immediately. You'll leave with a clearer understanding of where the industry is headed and how great leadership remains the competitive advantage that technology alone can't replace. Additional Links & Resources: Zebra: https://www.zebra.com/machinevision With That Said: https://bit.ly/WTS-12-July-2026 USMCA: Retail, manufacturing and apparel groups call for preservation: https://bit.ly/USMCA-Annual-Review US factory activity eases off four-year high; input prices remain elevated: https://reut.rs/3SNyfPv Turning Supply Chain Volatility into Competitive Advantage with o9 Solutions: https://bit.ly/SCN-At-Gartner-2026 The Autonomous Supply Chain: Why We're Not There Yet (And What It Will Actually Take): https://bit.ly/Amber-Salley-AutonomousEra From Planning to Decision Making: https://bit.ly/From-Planning-to-Decision-Making Mfg.inc: https://mfg.inc/ Connect with Rich on LinkedIn: https://www.linkedin.com/in/richcary/ Connect with Amber on LinkedIn: https://www.linkedin.com/in/ambersalley/ Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt This episode was hosted by Scott Luton and Amber Salley, and produced by Trisha Cortes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/buzz-manufacturing-momentum-ai-reality-leadership-lasts-1610 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Supply chain benchmarking has been evolving rapidly, but the biggest shifts in driving true organizational value may still be unfolding. In this episode of Supply Chain Now, Scott W. Luton and Lora Cecere (Founder of Supply Chain Insights), are joined by Dave Winstone (Global Director, Supply Chain Excellence at Dow) and Wael Abdelmalek (CEO of Uthereal). Together, they explore what it truly means to define and measure supply chain excellence, moving from rigid historical spreadsheets to data-driven, dynamic benchmarking and human-AI partnership. The panel highlights how 32 top-performing companies outperformed the market by focusing on metrics that correlate directly to market cap rather than a simple popularity contest. Dave draws on nearly four decades of global leadership to make the case for focusing on portfolio rationalization and network design while bypassing traditional distractions like massive ERP implementations. Meanwhile, Wael shares how agentic AI platforms can condense 15 years of industry-leading research into minutes, creating a powerful learning engine that works alongside humans to scale organizational insights. The guests share the core operational pillars that separate top performers from the rest of the market: leadership alignment, clear strategic direction, customer focus, and balanced performance scorecards. By embracing data objectivity and the power of dynamic orbit charts, they demonstrate how leaders can have tough, uncomfortable conversations at the board level to navigate macroeconomic headwinds and unlock real, sustainable growth. Jump into the conversation: (00:00) Intro (02:29) The journey behind Ask Lora (03:39) Dave Winstone's background at Dow (08:18) Divisional benchmarking and collaboration history (09:16) The data-driven origins of Supply Chains to Admire (11:59) Building relevant industry sectors and peer groups (13:30) Improvement vs. performance in maturity (14:26) Measuring what matters over popularity contests (15:58) Comparing Supply Chains to Admire with the Gartner Top 25 (16:36) Looking at industry headwinds through orbit charts (19:45) Stripping out subjectivity in industry lists (20:36) Why small companies outperform large ones (21:42) Traditional best practices vs. historic pitfalls (23:27) Revealing the 2026 Supply Chains to Admire winners (26:05) Core pillars: What the top performers have in common (30:27) Ask Lora: Dynamic benchmarking through agentic AI (33:32) Wael Abdelmalek's deep tech and cloud architecture background (37:32) Leveraging proprietary algorithms and agentic behavior (41:45) Demonstration: How to use Ask Lora (47:36) Testing scalability and breaking the model (51:05) Shifting the cross-functional dialogue at the board level (54:22) Key lessons from the panel Additional Links & Resources: Connect with Lora Cecere: https://www.linkedin.com/in/loracecere/ Connect with Dave Winstone: https://www.linkedin.com/in/dave-winstone-79337a34/ Connect with Wael Abdelmalek: https://www.linkedin.com/in/wwael/ Learn more about Supply Chain Insights: http://www.supplychaininsights.com Learn more about Dow: https://www.dow.com/en-us.html Learn more about Uthereal: https://www.uthereal.ai/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chains-admire-2026-winners-dynamic-benchmarking-opportunities-1609 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

E-commerce order volumes are climbing, but bottom-line profits aren't keeping pace. In this episode of Supply Chain Now, Scott W. Luton and Tevon Taylor are joined by Lori Boyer, Head of Content Marketing at EasyPost and host of Unboxing Logistics. They explore how to protect margins by moving away from broad averages and toward customer precision and AI-driven routing strategies. Lori explains how unmanaged growth creates a hidden operational tax for businesses. She makes the case for focusing on order quality over pure volume, calculating the true contribution margin per order, and using technology to treat delivery as a customer retention tool rather than a standard cost center. She also shares a case study where an operator leveraged practical AI tools to save $2 million annually and drastically cut late deliveries without changing carriers or contracts. Tevon and Lori discuss core operating principles for winning organizations; breaking free from baseline defaults, segmenting customers by economic value, and building multi-carrier optionality to safeguard against rate spikes. They highlight how moving past standard averages helps operators stop losing money and ensure top customers receive the elite experience they deserve. Jump into the conversation: (00:00) Intro (06:50) The e-commerce growth vs. profit gap (08:41) How today's e-commerce complexity is different (12:12) Shifting from broad growth to order profitability (14:12) Rising customer acquisition costs and retention value (18:22) Dashboard lies and the death of averages (21:44) Breaking down the true cost of customer margin (23:57) Starting with a simple profitability spreadsheet (26:33) Segmenting customers by order economics (28:18) Automating logistics decisions with practical AI tools (37:18) Prioritizing reliability and visibility over delivery speed (41:00) Redefining optionality as a bottom-line margin strategy (44:34) Traits that separate winning operators from those struggling (48:39) Leveraging Luma AI workflows to locate hidden shipping costs (51:05) Prioritizing customer lifetime value over broad funnel acquisition Additional Links & Resources: Connect with Lori Boyer: https://www.linkedin.com/in/loribboyer/ Connect with Tevon Taylor: https://www.linkedin.com/in/tevontaylor/ Learn more about EasyPost: https://www.easypost.com/ Learn more about Pegasus Logistics Group: https://www.pegasuslogisticsgroup.com Learn more about Unboxing Logistics: https://www.easypost.com/podcast/ Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 This episode was hosted by Scott Luton and Tevon Taylor, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/more-orders-less-profit-whats-going-on-1608 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What should supply chain leaders be focused on as the second half of the year begins? This week's episode of The Buzz, powered by Zebra Technologies, delivers practical leadership advice, industry news, and expert insights to help organizations prepare for what's next. Supply Chain Now hosts Scott Luton and Kim Reuter explore the supply chain stories making headlines, from July 4th supply chain facts and rising food costs to the growing impact of GLP-1 medications on cold chain logistics and healthcare distribution. They also discuss why now is the time for supply chain leaders to conduct a mid-year operational review and begin planning for peak season. Later in the episode, Scott sits down with Todd Heimes, Vice President and General Manager of Amazon Business Worldwide, for an insightful conversation about AI, procurement transformation, automation, and Amazon Quick. Together, they discuss how organizations can reduce manual work, improve visibility, and use AI to build more agile procurement operations. The episode wraps with predictions for the remainder of 2026, including rising transportation costs, ongoing geopolitical disruptions, cargo theft, and what leaders should do today to stay ahead. Key Takeaways Conduct a mid-year operational review to compare projections against actual performance. Begin holiday and peak season planning now by partnering with marketing and merchandising teams. AI is helping procurement teams shift from reactive operations to proactive decision-making. GLP-1 medications are driving increased demand for sophisticated cold chain logistics. Visibility, automation, and reducing manual processes remain critical priorities for supply chain leaders. Organizations that embrace AI today will be better positioned to compete in the years ahead. Whether you're leading procurement, transportation, operations, or supply chain strategy, this episode offers timely insights you can immediately apply. From practical leadership advice and emerging logistics trends to AI-powered procurement innovations, The Buzz delivers actionable conversations that help supply chain professionals stay informed and stay ahead. Additional Links & Resources: Connect with Todd: https://www.linkedin.com/in/todd-heimes-854666/ Learn more about Amazon Business: https://business.amazon.com/ Prime Business Quick overview: https://business.amazon.com/en/blog/amazon-quick-prime-business-discount Reshape 2026: https://business.amazon.com/en/events/reshape Learn more about Zebra: https://www.zebra.com/machinevision Check out Zebra's guide to Warehousing and Logistics Solutions: https://www.zebra.com/content/dam/zebra_dam/en/guide/portfolio/warehousing-and-logistics-solutions-guide-portfolio-en-us.pdf/?tactic_type=SPS&tactic_detail=TL_TheBuzzPodcast_Video_ENUS_NA UPS to invest $48 million in temperature-controlled facilities amid healthcare boom: https://cnb.cx/4eDjwO1 The Sustainability Voice Missing From Most Boardrooms: https://bit.ly/Voice-Missing-on-Sustainability U.S. watermelon production reached 3.7 billion pounds in 2024, with Florida leading output: https://www-tx.ers.usda.gov/data-products/charts-of-note/112972 Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 This episode was hosted by Scott Luton and Kim Reuter, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/buzz-amazon-business-glp-1-logistics-mid-year-supply-chain-leadership-pulse-check-1607 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The real problem isn't that organizations don't have resilience plans. It's that those plans sit on paper, never operationalized, never tested, until the next disruption forces their hand. In this episode of Supply Chain Now's Never Normal series, Scott W. Luton is joined by regular Supply Chain Now hosts Karin Bursa, CEO of NIRAKIO, Scott DeGroot, Managing Director of the Global Supply Chain Institute at The University of Tennessee, and Jake Barr, CEO of BlueWorld Supply Chain Consulting, for a candid, experience-driven conversation on what it actually takes to lead through continuous disruption. Drawing from decades of collective experience across manufacturing, consulting, and academia, the panel unpacks why the pace and amplitude of today's disruption demands a fundamentally different leadership model, one built on adaptive intelligence, structured decision frameworks, and cultures that reward learning over blame. From separating reversible decisions from irreversible ones, to building teams with cognitive flexibility, to understanding why perfection is the enemy of progress, the discussion cuts through the noise on what separates organizations that thrive from those that stall. Together, they explore why supply chain deserves a permanent strategic seat at the C-suite table, why resilience must be woven into culture rather than sprinkled on top, and why the leaders of the next decade won't win with the best plans, they'll win with the best ability to diagnose, pivot, and execute when the plan expires. Jump into the conversation: (00:00) Intro (03:41) Karin on trust, emotion, and the function of leadership (05:41) Jake on developing people until they no longer need you (07:33) Scott on self-improvement and not being self-righteous (09:18) Is disruption truly permanent, or just faster and louder? (14:12) Leading when you don't have all the answers: reversible vs. irreversible decisions (14:12) Building confident decision frameworks under uncertainty (17:20) Karin on confidence, clear frameworks, and trusting the process (21:46) What separates organizations that adapt from those that stall (22:34) Why perfection is the enemy of progress (29:42) What resilience actually looks like inside a high-performing team (33:01) You can't just sprinkle resilience on top, it has to be cultural (35:19) What role does culture play in organizational resilience (39:35) Geopolitical risk and its growing role in supply chain planning (41:40) The new premium skills: cognitive flexibility, AI fluency, and storytelling (48:39) What today's talent expects from their organizations and leaders (51:25) One leadership trait that has never mattered more Additional Links & Resources: Connect with Karin Bursa: https://www.linkedin.com/in/karinbursa/ Connect with Jake Barr: https://www.linkedin.com/in/jake-barr-3883501/ Connect with Scott DeGroot: https://www.linkedin.com/in/scott-degroot-4600368/ Learn more about NIRAKIO: https://www.linkedin.com/company/nirakio/ Learn more about The University of Tennessee: https://haslam.utk.edu/ Learn more about BlueWorld Supply Chain Consulting: https://www.blueworldscc.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA WEBINAR- The Automotive Industry's Next Digital Breakthrough: https://bit.ly/4vhUwT4 This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/never-normal-successful-leadership-age-constant-disruption-1606 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Healthcare supply chain technology is evolving rapidly, but systemic data fragmentation and operational inefficiencies are moving even faster. In this episode of Supply Chain Now, Scott W. Luton and Scott DeGroot are joined by Mark Holmes of InterSystems and Michael LaRocca of Ready Computing to discuss the shift from legacy networks to proactive, AI-driven decision intelligence. The panel explores the severe consequences of a 10% global surgery cancellation rate due to supply failures, noting that a single canceled orthopedic procedure can cost up to $250,000, while the human toll can be tragic. They address how a lack of visibility leads to duplicate data entry and supply hoarding, outlining a blueprint for a smart data fabric. By leveraging real-time telemetry and agentic AI, healthcare organizations can automate inventory replenishment and resolve disruptions before they impact care. Scott DeGroot concludes by challenging healthcare leaders to audit their tech stacks and bridge the gap between clinical and supply chain data. Jump into the conversation: (00:00) Intro (02:12) Meet InterSystems and Ready Computing leaders (08:28) Ready Computing's 15-year history of system connection (10:43) InterSystems' 48 years of mission-critical data tech (12:29) The life-or-death stakes of healthcare supply chains (17:29) Global surgery cancellations inflict severe financial penalties (21:13) Interoperability standards stitch disconnected databases together (24:43) The "swivel-chair effect" and supply chain hoarding (30:40) Supply Chain Orchestrator powers proactive data orchestration (34:45) Channels360 unifies case management and logistics workflows (40:11) Practical applications of RAG and agentic AI (55:16) Expanding rural healthcare infrastructure strains traditional supply lines Additional Links & Resources: Connect with Mark Holmes: https://www.linkedin.com/in/mark-s-holmes/ Connect with Michael LaRocca: https://www.linkedin.com/in/mlaroccaready Connect with Scott DeGroot: https://www.linkedin.com/in/scott-degroot-4600368/ Learn more about InterSystems: http://www.intersystems.com Learn more about Ready Computing: https://readycomputing.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA This episode was hosted by Scott Luton and Scott DeGroot and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/how-readiness-drives-better-patient-outcomes-1605 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Buzz, powered by APL Logistics, Scott Luton and Kim Reuter are joined by Edmund Zagorin, Founder and Chief Strategy Officer at Arkestro, for a timely conversation on the latest supply chain and business news shaping the second half of 2026. From U.S. manufacturing trends and Prime Day consumer behavior to AI's growing role in sourcing and supplier management, this episode explores how procurement is evolving from a cost-focused function into a strategic driver of resilience, speed, and value. Edmund shares practical insight into predictive procurement, why supplier relationships still matter in an AI-powered world, and how procurement leaders can prepare their teams for the future. Key Takeaways AI can support procurement teams, but humans still need to lead relationship-driven decisions. Predictive procurement helps teams move from reactive buying to proactive supplier engagement. Speed is becoming a major competitive advantage in uncertain supply chain environments. Supplier relationships, long-term agreements, and guaranteed access are becoming more important than lowest cost. Procurement teams must rethink how success is measured, moving from compliance to value creation. Culture, people, and execution remain critical, even as technology continues to advance. Tune in to hear how supply chain and procurement leaders can cut through today's volatility, use AI more strategically, and build stronger supplier partnerships that drive real business value. Additional Links & Resources: APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-28-June-2026 AI Is Good at Picking Qualified Suppliers. It Still Struggles to Pick the Best One.https://bit.ly/AI-Study-in-Procurement-Sourcing Venezuela Contacts: https://bit.ly/Venezuela-Contact-Gathering Info Call: https://us06web.zoom.us/meeting/register/HfnI1aaESm6Osbpb1qeADQ#/registration Manufacturing grows at fastest rate since 2021 amid big job cuts: https://bit.ly/USA-Mfg-Activity-Increases How Amazon Is Redefining Logistics and Fulfillment for Businesses of All Sizes: https://bit.ly/Peter-Larsen-ASCS Amazon's Prime Day kickoff was the biggest online shopping day of 2026: https://bit.ly/Prime-Day-2026 Big Tech Is Rewriting Procurement. The Rest of B2B Is Next: https://bit.ly/Rewriting-Procurement Learn more about APL Logistics: https://www.apllogistics.com/responsibility/apll_fixes_the_gap Arkestro: https://arkestro.com/ Your Supply Chain Isn't Broken. Your Data Is.https://bit.ly/Your-Data-Is-Broken Connect with Edmund on LinkedIn: https://www.linkedin.com/in/edmund-zagorin-41291b13/ Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality: https://bit.ly/4f6SUGA This episode was hosted by Scott Luton and Kim Reuter. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/buzz-why-procurement-becoming-strategic-advantage-1604 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most companies don't have a transportation problem. They have a management problem. In this episode of Supply Chain Now, Scott W. Luton, together with co-host Kim Humphrey, President and CEO of AME, is joined by Onu Okebie, CEO of HTL, for a straight-talking conversation on freight, entrepreneurship, and what it actually takes to build a logistics company from scratch in one of the most volatile markets in recent memory. From buying his first truck to completing five acquisitions in five years and growing HTL 15X, Onu brings a grounded, finance-first perspective to questions most operators avoid. Kim adds her continuous improvement lens to the mix, drawing connections between change management, organizational culture, and the kind of problem-solving mindset that separates companies that adapt from those that stall. The conversation covers a lot of ground: how the freight recession really unfolded and what's actually driving the current shift in pricing, why transportation remains the most mismanaged cost on a shipper's P&L, where human judgment stays irreplaceable even as AI reshapes logistics, and what it looks like to build a company where entrepreneurial instinct and operational discipline coexist. If you're leading through change, thinking about growth through acquisition, or trying to figure out how to position your organization for what's coming next in freight and technology, this one is worth your time. Jump into the conversation: (00:00) Intro (02:44) Onu Okebie's background and entrepreneurial origins (09:30) HTL's growth story and five acquisitions in five years (16:27) Lessons from M&A and how people embrace change (20:27) Balancing entrepreneurial culture with systems and scale (24:10) The freight market breakdown and what's driving the current shift (29:19) Human judgment vs. AI in logistics and why both matter (35:19) The five-year outlook and going AI-led as an organization (39:37) Key takeaways on mindset, people, and embracing change Additional Links & Resources: Connect with Onu Okebie: https://www.linkedin.com/in/onuokebie/ Learn more about HTL Freight: https://gohtl.com/ Connect with Kim Humphrey: https://www.linkedin.com/in/kimberlee-kim-h-5977474/ Learn more about AME: https://www.ame.org/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/how-entrepreneurial-leadership-drives-growth-innovation-supply-chain-1603 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What can classic vacation movies teach us about building stronger, smarter supply chains? In this episode, Scott W. Luton welcomes back Mike Griswold, Vice President Analyst at Gartner, for another fun and insightful edition of Supply Chain Today and Tomorrow. With summer vacation season in full swing, Scott and Mike take a creative look at the supply chain and leadership lessons hidden inside classic vacation themed movies, from Vacation and Home Alone to Jurassic Park, Jaws, Planes, Trains and Automobiles, and Apollo 13. Mike breaks down three major themes every supply chain leader should keep in mind: preparing for disruption, improving visibility, and understanding how human factors drive outcomes. They also discuss the ongoing impact of AI on operating models, organizational design, talent strategy, and practical adoption. Mike shares why AI is no longer a question of “if,” but “how,” emphasizing the importance of augmentation over automation and the continued need for human oversight. From planning for disruption and avoiding single points of failure to listening to frontline warning signs and keeping teams focused during a crisis, the conversation delivers timely, actionable insights for leaders navigating today's complex supply chain environment with creativity, clarity, and resilience. Jump into the conversation: (00:00) Intro (02:03) Mike's favorite vacation story (04:34) Listener mail and practical AI adoption (08:29) Changing the CSCO perception (11:30) Supply chain lessons from classic movies (12:29) What National Lampoon's Vacation teaches about disruption (17:21) What Home Alone teaches about visibility gaps (23:11) What Jurassic Park teaches about human factors (26:13) Apollo 13 and leadership under pressure (32:09) Gartner events and the Top 25 preview Additional Links & Resources: Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/ Learn more about Gartner: https://www.gartner.com/ Learn more about the Gartner Supply Chain Top 25: https://www.gartner.com/en/supply-chain/research/supply-chain-top-25 Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-lessons-vacataion-movies-pop-culture-chaos-1602 The content in this video, including all audio, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at production@supplychainnow.com © 2026 Supply Chain Now. All rights reserved. The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Buzz, powered by APL Logistics, Scott Luton is joined by Marty Parker and special guest Thomas Beil, founder and CEO of Perfect Planner, for a timely conversation on supply chain performance, workforce challenges, decision intelligence, and the future of planning. The conversation explores what leading supply chain organizations have in common, including customer focus, leadership alignment, clear strategy, balanced metrics, and a culture of innovation. Scott, Marty, and Thomas also discuss the growing memory chip crunch, how retailers are using tariff refunds to lower prices, and the rising demand for supply chain talent with AI skills. The discussion then dives into the democratization of expertise, the power of AI to capture institutional knowledge, and why decision intelligence may be the missing layer between data visibility and better execution. Thomas also shares how Perfect Planner is helping manufacturers move beyond spreadsheets and into a more proactive, standardized, and scalable planning process. Key Takeaways: The five traits leading supply chain organizations consistently demonstrate Why technology projects often fail because of leadership and process issues, not the technology itself How the memory chip shortage is being driven by AI infrastructure demand Why supply chain talent, AI skills, and workforce design are becoming urgent priorities How AI can help capture and scale institutional knowledge across organizations Why decision intelligence is critical for turning fragmented data into clear action How manufacturers can reduce planning waste and help teams focus on strategic value What the planning organization of 2031 may look like Tune in to hear practical insights on where supply chain planning, AI, and workforce strategy are headed next. This episode offers a smart look at how organizations can move beyond visibility, spreadsheets, and reactive decision-making to create more integrated, proactive, and execution-focused supply chains. Additional Resources and Links: Connect with Thomas: https://www.linkedin.com/in/thomas-beil-757290ab/ Learn more about Perfect Planner: www.perfectplanner.io APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-14-June-2026 Join us live for Supply Chains to Admire 2026: https://bit.ly/Supply-Chains-to-Admire-2026-LIVE Marty's Post: https://bit.ly/Marty-StandUp-2026 EasyPost Case Study: https://bit.ly/2M-Saved-and-Fewer-Late-Deliveries Apple to Raise Prices Due to Memory Chip Crunch, Tim Cook Says: https://on.wsj.com/4vrYWaP David's Post: https://bit.ly/Logistics-Behind-WC How Texas Ranchers Are Fighting a Long-Eradicated Cattle Killer: https://on.wsj.com/3SI8xvm Learn more about APL Logistics: https://www.apllogistics.com/responsibility/apll_fixes_the_gap A logistics company designed an AI tool inspired by its supply-chain veteran COO. Meet Uncle Phil. https://bit.ly/Uncle-Phil-AI What Is Supply Chain Decision Intelligence, and Why It Matters Now: https://bit.ly/Decision-Intelligence-LVP Key Takeaways from SAP Sapphire: https://bit.ly/SAP-Sapphire-2026-Takeaways Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026: https://bit.ly/4aTlsRv WEBINAR- The Future of Supply Chains: Where Talent Meets Technology: https://bit.ly/4uUuxkc This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-why-supply-chain-planning-needs-decision-intelligence-upgrade-1601 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most companies aren't struggling with procurement because they're spending too little on technology. They're struggling because they're building intelligence on top of fragmented data, disconnected workflows, and outdated operating models. In this episode of Supply Chain Now, Scott W. Luton and Karin Bursa are joined by Mark Schenecker, VP of Manufacturing Industries at Coupa, for a data-driven conversation on the future of direct procurement. Drawing from Coupa's State of Direct Procurement 2026 report, Mark unpacks why procurement leaders are pulling away from the pack and why AI alone isn't the differentiator many organizations think it is. From fragmented data and disconnected workflows to the growing importance of supplier visibility and risk intelligence, the discussion explores what separates companies that react to disruption from those that anticipate it. Together, they explore why clean, connected data must come before AI, why leading organizations have moved beyond price-only sourcing decisions, and why procurement deserves a strategic seat at the table. Jump into the conversation: (00:00) Intro (01:04) Why procurement is becoming a strategic competitive advantage (01:17) Moving away from a 1986 approach to procurement (02:41) Meet Mark Schenecker: Three decades of supply chain innovation (07:13) Behind the State of Direct Procurement 2026 report (08:01) The critical leap from generative AI to agentic AI (09:13) How a digital front door simplifies the employee experience (13:46) The $16 million cost of operating on fragmented infrastructure (17:02) Why sophisticated analytics on messy data just produces more noise (21:36) The three-pillar framework: Infrastructure and foundation first (26:17) Moving beyond unit price to build supply chain resiliency (28:25) Shifting from passive reporting to active decision intelligence (30:09) Closing the procurement influence deficit at the executive table (35:08) Breaking down the hidden silos between direct and indirect spend (39:36) Real-world outcomes from Albemarle, Glencore, and ADM (48:20) Key takeaways, maturity assessments, and closing thoughts Additional Links & Resources: Connect with Mark Schenecker: https://www.linkedin.com/in/schenecker/ Learn more about Coupa Software: https://www.coupa.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/infrastructure-gap-direct-procurement-at-breaking-point-1600 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Supply chain technology is evolving rapidly, but cargo criminals are moving even faster. In this episode of Supply Chain Now, Scott W. Luton and Scott DeGroot are joined by Krenar Komoni (Founder & CEO of Tive) and Fernando Boom (Director of Transportation at Venture Metals +) to break down the massive shift from physical yard thefts to sophisticated, identity-based freight fraud. Fernando shares a thrilling firsthand account of how a family road trip turned into a real-time recovery mission for a hijacked $240,000 shipment of copper. While the driver successfully bypassed the physical bolt seals, covert tracking technology thwarted the heist and led to a first-degree felony arrest. Krenar pairs this narrative with over a decade of visibility expertise, unpacking how modern criminals leverage AI, chameleon carriers, fraudulent MC numbers, and double brokering to vanish with high-value freight. Moving past a reactive postmortem claims model, the panel outlines a definitive blueprint for proactive, layered defense. They explore how real-time telemetry, including route deviation alerts and light sensors, empowers logistics teams to stop fraud mid-transit. Scott DeGroot concludes by highlighting the critical enterprise costs of cargo loss, challenging shippers to audit their networks, tighten dock-level verifications, and eliminate the weak links that bad actors exploit. Jump into the conversation: (00:00) Intro (02:38) Meet Venture Metals and Tive leaders (03:53) Art shows and World Cup picks (06:04) Venture Metals recycling and logistics role (07:37) Tive delivers real-time shipment visibility (09:28) Fraud tactics driving cargo theft surge (16:29) Layered alerts detect theft in transit (23:03) Prepare before theft happens, not after (24:03) Light alerts trigger copper theft investigation (26:11) Telemetry exposes route diversion and deception (27:52) Alerts only matter when teams respond (30:19) Police intercept truck at Wichita Falls (31:24) Driver bypasses seal but gets caught (32:47) Trust data and involve law enforcement (36:10) Technology helps monitor risky driver behavior (38:16) Build six layers of cargo security (44:29) Use Tive before theft strikes (47:22) Resources for protecting high-value shipments Additional Links & Resources: Connect with Krenar Komoni: https://www.linkedin.com/in/komoni/ Connect with Fernando Boom: https://www.linkedin.com/in/fernando-boom-a06513372/ Connect with Scott DeGroot: https://www.linkedin.com/in/scott-degroot-4600368/ Learn more about Venture Metals +: https://venturemet.com/ Learn more about Tive: https://www.tive.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/240k-shipment-saved-venture-metals-realtime-rescue-1599 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode of The Buzz, powered by APL Logistics, hosts Scott Luton and Richard Donaldson break down the latest developments shaping global supply chains, transportation, technology, and workforce safety. From geopolitical developments impacting global shipping lanes to autonomous trucking, World Cup logistics, and innovative warehouse safety solutions, this conversation delivers timely insights on the trends supply chain leaders need to understand. The discussion begins with a look at workforce wellbeing and the growing importance of addressing stress, burnout, and employee health in today's fast-paced business environment. Scott and Richard then explore the implications of a developing U.S.-Iran peace agreement and what it could mean for global shipping, trade flows, and the Strait of Hormuz. The conversation shifts to PepsiCo's expanding use of autonomous trucking technology and the continued evolution of automation across supply chain operations. Later, the hosts examine the immense logistics required to support the 2026 FIFA World Cup before discussing emerging threats to the beef supply chain from the resurgence of the screwworm pest. Finally, special guest Brodie Cook, President of Fork Mule and winner of the MODEX 2026 Startup Solution of the Year Award, shares insights on warehouse safety, material handling innovation, entrepreneurship, and the future of automation. Key Takeaways Why workforce health and burnout prevention remain critical leadership priorities. How developments in the Middle East could impact global trade routes and shipping activity. What PepsiCo's investment in autonomous trucking signals for the future of transportation. The massive logistics operation required to support the 2026 FIFA World Cup. How labor shortages and biological threats continue to challenge agricultural supply chains. Why warehouse safety innovation remains a major opportunity for supply chain improvement. Lessons entrepreneurs can learn from ForkMule's journey from idea to award-winning solution. The growing role of automation and AI in warehouses, material handling, and fleet operations. If you want a practical look at the trends reshaping supply chains—from autonomous transportation and AI-powered operations to workforce safety, global trade, and entrepreneurship—this episode delivers valuable perspectives from industry leaders and innovators. You'll gain actionable insights on how technology, resilience, and execution continue to drive supply chain success. Additional Links & Resources: APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-14-June-2026 From 10% chance of success to $2 trillion market cap: SpaceX's historic IPO: https://cnb.cx/3S9zo3o EasyPost Case Study:https://bit.ly/2M-Saved-and-Fewer-Late-Deliveries Big Peanut: https://www.roadsideamerica.com/tip/13562 Webinar: https://bit.ly/PepsiCo-And-AutoScheduler-Webinar PepsiCo expanding autonomous truck use in its supply chain: https://bit.ly/PepsiCo-Expands-Autonomous-Trucks David's Post: https://bit.ly/Logistics-Behind-WC How Texas Ranchers Are Fighting a Long-Eradicated Cattle Killer: https://on.wsj.com/3SI8xvm Closing the Gap Between Planning and Execution: https://www.apllogistics.com/responsibility/apll_fixes_the_gap ProMat: https://www.promatshow.com/ Fork Mule: https://forkmule.com/ From Automation to Autonomy: How AI Robotics Are Reshaping the Warehouse: https://bit.ly/Josh-Cloer-Nomagic Connect with Brodie on LinkedIn: https://www.linkedin.com/in/brodie-cook-6a51a1122/ Connect with Richard on LinkedIn: https://www.linkedin.com/in/richarddonaldson/ Watch and listen to more Supply Chain Now episodes: https://supplychainnow.com/brands/supply-chain-now/ Subscribe to Supply Chain Now: https://linktr.ee/Supplychainnow Check out the Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Work with Us! Download the Supply Chain Now 2026 Media Kit: https://supplychainnow.com/media-kit/ Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and Richard Donaldson. For additional information, please visit the dedicated shoaw page at: https://supplychainnow.com/the-buzz-world-cup-logistics-pepsico-autonomous-future-forklift-safety-innovation-1598 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Supply chain technology has been evolving rapidly, but the biggest shifts in operational excellence may still be unfolding. In this episode of Supply Chain Now, Scott W. Luton and Wiley Jones are joined by Ben Gordon, founder and managing partner of Cambridge Capital LLC. Together, they explore what it truly means to scale businesses in the global supply chain, from workflow automation and AI-driven predictive pricing to strategic M&A and operational leadership. Ben draws on nearly 25 years of experience investing in, building, and advising supply chain companies, including XPO, Greenscreens, and Everest. He makes the case for focusing relentlessly on “the one big thing,” executing with discipline, and using technology not just to cut costs but to enable growth. He also unpacks how AI and workflow automation are transforming logistics operations, creating triple-win outcomes for teams, customers, and the broader ecosystem. Ben shares the leadership principles that guide him: integrate external insights, be brutally honest in self-assessment, “simplify, focus, execute”, and know when bold, strategic moves are needed. He also highlights the importance of operational rigor and culture, demonstrating how leaders can turn competitors into partners and make businesses indispensable to customers. Jump into the conversation: (00:00) Intro (02:51) Deep Supply Chain Roots (05:08) Advisory vs. Growth Capital (06:38) Three Top-of-Mind Market Trends (11:33) Practical Value of AI in Logistics (14:47) Growth Focused Approach Not Cost Cutting (16:40) Leadership and Operational Discipline Create Value (19:19) Brad Jacobs Scaling Playbook Revealed (24:27) Volatility Demands Focus and Execution (28:21) Investors' Perspective on Tech Opportunities (31:15) Founder Reality Check Lessons Learned (35:11) Market Skepticism & The SaaSpocalypse (39:56) Who Wins and Scales Long Term (43:39) Final Advice Start With Outside In (48:13) BGSA Deals Pipeline and Highlights (51:59) Keeping the Main Thing the Main Thing Additional Links & Resources: Connect with Ben Gordon: https://www.linkedin.com/in/bengordon18/ Connect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/ Learn more about Cambridge Capital LLC: https://www.cambridgecapital.com/ Learn more about Doss: https://www.doss.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/top-of-the-deal-table-ai-supply-chain-next-wave-value-1597 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Every organization relies on secure digital connections across suppliers, partners, and platforms. Yet many of the technologies that protect those connections were built for a world before quantum computing. While practical quantum capabilities may still seem years away, the risks associated with them are already prompting concern, particularly as encrypted data collected today could potentially be decrypted in the future. For supply chain leaders, that creates a unique challenge: preparing for a technological shift that is still emerging while protecting information that remains valuable far into the future. In this episode of Supply Chain Now, hosts Scott W. Luton and Karin Bursa sit down with Akhilesh Agarwal, President of P2P Solutions and Technology at apexanalytix, and William McNeill, Vice President of Market Intelligence, for a conversation on what the quantum era could mean for supply chains. Together, they unpack the growing conversation around quantum computing, the implications of "harvest now, decrypt later" strategies, and why supply chain ecosystems may be particularly vulnerable due to the vast amounts of supplier, financial, and contractual data that move across them every day. As digital transformation continues to accelerate, they discuss why understanding emerging risks today may be just as important as preparing for the opportunities quantum technologies could unlock tomorrow. Jump into the conversation: (00:00) Intro (00:42) Quantum risks supply chain leaders must know (02:13) Meet apexanalytix quantum risk experts (03:35) Space exploration lessons for innovation (07:03) Apexanalytix protects supplier data at scale (10:16) Why they wrote The Quantum Paradox (10:46) Harvest now decrypt later threat (15:46) Where to start with quantum readiness (21:38) Four major supply chain impacts (24:39) Supplier risk extends beyond tier one (26:27) Why supplier collaboration matters (27:42) Building a three-to-five-year quantum plan (33:20) Audit technology stack and supplier data (48:47) White paper resources and next steps (51:37) Gartner recognition and key takeaway (54:48) Act now on quantum readiness Additional Links & Resources: Connect with Akhilesh Agarwal: https://www.linkedin.com/in/akhilesh78/ Connect with William McNeill: https://www.linkedin.com/in/wimcneill/ Learn more about apexanalytix: https://www.apexanalytix.com/ Learn more about Qbiton: https://www.qbiton.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/leader-briefing-quantum-risk-to-practical-action-1596 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode of The Buzz, Scott Luton is joined by special co-host Dr. Muddassir Ahmed and special guest Anthony Reeves, Vice President of Global Brand & Creative at Kohler and author of Eat the Donkey: Why Great Companies Embrace Discomfort. Together, they explore the realities of AI adoption, decision-making optimization, innovation, leadership, and what separates organizations that thrive from those that struggle to keep pace. As supply chains continue to evolve in the age of AI, organizations face critical decisions about technology adoption, data quality, change management, and leadership. Scott, Muddassir, and Anthony examine why many AI initiatives fail, what companies can learn from both successes and setbacks, and why strong decision-making remains one of the most valuable competitive advantages. The conversation also explores the growing importance of human connection, brand differentiation, organizational culture, and the willingness to embrace discomfort in pursuit of long-term growth. Drawing on experiences from Amazon, Kohler, Starbucks, and other global brands, Anthony shares powerful lessons on innovation, leadership, and staying true to what makes an organization unique. Key Takeaways: AI success depends as much on adoption, change management, and leadership as it does on technology. High-quality, contextualized data remains the foundation for effective AI implementation. Organizations must learn from failed initiatives just as much as successful ones. Soft skills, emotional intelligence, and human connection will become increasingly valuable as AI handles more routine work. Strong brands remain differentiated by purpose, customer experience, and authenticity—not technology alone. Great leaders make difficult decisions early rather than delaying action until opportunities have passed. Whether you're leading a supply chain transformation, evaluating AI investments, or building a stronger organization, this episode offers practical insights from leaders who have navigated innovation at the highest levels. You'll walk away with actionable advice on decision-making, change management, leadership, and creating organizations that can thrive amid constant disruption. Additional Links & Resources: Guest LinkedIn Profile: https://www.linkedin.com/in/anthonyreeves/ Guest Instagram Handle: @anthony.j.reeves Guest Company Website: anthonyreeves.co APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-7JUN2026 The Corner Market: https://bit.ly/The-Corner-Market Exclusive: Starbucks scraps AI inventory tool across North America: https://reut.rs/4vuPSkR 4 Supply Chain and AI Predictions for 2026: https://bit.ly/AI-Predictions-2026 AI Strategy Takes A Data Foundation That Cleansing Can't Provide: https://bit.ly/Paul-Noble-Gartner2026-Takeaways 5 Signs Your Supply Chain Has Outgrown How It's Managed Today: https://bit.ly/5-signs-your-SC-has-outgrown-mgmt Eat the Donkey: https://www.amazon.com/dp/B0G97CHK9F When Safety Technologies Backfire and How Managers Can Prevent It: https://bit.ly/When-Safety-Tech-Backfires Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Connect with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyreeves/ SCMDOJO: https://sensei.scmdojo.com/ Connect with Muddassir on LinkedIn: https://www.linkedin.com/in/muddassirism/ Follow Scott on LinkedIn: https://www.linkedin.com/in/scottwindonluton/ WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and Dr. Mudassir Ahmed. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-ai-adoption-brand-differentiation-embracing-comfort-1595 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most retailers don't have a return policy problem. They have an incentive problem. In this episode of Supply Chain Now, Scott W. Luton is joined by David Sobie, Co-Founder and CEO of Happy Returns, for a deep dive into the returns crisis and reverse logistics. David brings over a decade of real-world experience helping major retail brands turn post-purchase friction into customer loyalty. He shares critical data from their latest report with the NRF, exposing a staggering rise in retail fraud, the undeniable psychology of the in-person return, and why over 70% of merchants are moving away from free returns to save "dead stock" from rotting off store shelves. Jump into the conversation: (00:00) Intro (04:41) Career beginnings and lessons learned (08:15) Hautelook marketing sparks Happy Returns (12:00) BORIS revolutionizes online return experience (19:38) Speed and return fees impact retail (22:53) Combating returns fraud with technology (31:44) Expanding network to ten thousand locations (35:16) Expert advice for supply chain leaders (39:11) Future of personalization and growth Additional Links & Resources: Connect with David Sobie: https://www.linkedin.com/in/david-sobie-a37ab/ Learn more about Happy Returns: www.happyreturns.com Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/driving-innovation-returns-management-happy-returns-1594 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Every industry talks about preparing for the future, but few spend enough time listening to the people who will ultimately shape it. What often gets overlooked is that this generation may already be bringing exactly the mindset the industry needs: adaptability, systems thinking, technological fluency, and a willingness to challenge outdated assumptions. In this episode of Supply Chain Now, host Scott W. Luton and guest co-host Liz Raman, Founder and CEO of Supply Chain Gals, sit down with the winning team from the 2026 Supply Chain Gals Case Competition: Madeline Creasman, Founder and CEO of EverChain Solutions; Ashley Bailey, Inventory Analyst at InComm Payments; Thanmayee Maddipati, Global Supply Manager at Apple; and Katerina Folkin, Operations and Economics student at Minerva University. Drawing from backgrounds across agriculture, healthcare operations, entrepreneurship, procurement, technology, and global education, they explore what sets the next generation of supply chain leaders apart, and how younger professionals are navigating disruption with fresh perspectives shaped by diverse experiences, a global mindset, and a growing focus on sustainability and emerging technologies like AI. Along the way, they reflect on the role of curiosity, the importance of questioning long-standing ways of working, and why the strongest solutions are often those that balance today's operational realities with the needs of the future. Jump into the conversation: (00:00) Intro (02:17) Meet the 2026 Supply Chain Gals champions (04:21) Summer plans and personal introductions (07:27) How each leader found supply chain (13:37) The mission behind Supply Chain Gals (15:37) Inside the 2026 case competition (18:48) Solving a supply chain crisis under pressure (21:31) Playing to strengths as a team (22:06) The competition twist changes everything (24:23) Building a realistic supply chain war room (26:15) Why this team stood out (28:45) Are leaders underestimating young talent? (34:53) Information access creates new perspectives (38:55) Why communities like Supply Chain Gals matter (44:00) Advice for leaders and final takeaways Additional Links & Resources: Connect with Liz Raman: https://www.linkedin.com/in/elizabethramangrubbs/ Connect with Madeline Creasman: https://www.linkedin.com/in/madelinecreasman47/ Connect with Ashley Bailey: https://www.linkedin.com/in/ashley-brantley056355/ Connect with Thanmayee Maddipati: https://www.linkedin.com/in/thanmayeevmaddipati/ Connect with Katerina Folkin: https://www.linkedin.com/in/katerinafolkin/ Learn more about Supply Chain Gals: https://www.linkedin.com/company/supplychaingals/about/ Learn more about EverChain Solutions: https://everchainsolutions.com/ Learn more about InComm Payments: https://www.incomm.com/ Learn more about Apple: https://www.apple.com/ Learn more about Minerva University: https://www.minerva.edu Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/few-supply-chain-gals-winning-case-competitions-transforming-industry-1593 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Artificial intelligence continues to dominate supply chain conversations, but why are so many organizations struggling to move beyond pilots and into enterprise-wide success? In this episode of The Buzz powered by APL Logistics, Scott Luton and Alex Pradhan explore the latest research and developments shaping the future of supply chain leadership, AI adoption, omnichannel fulfillment, workforce transformation, and decision intelligence. Special guest Arash Aghlara, Founder and CEO of FlexRule, joins the discussion to share why better decisions—not just better data—may be the key to unlocking supply chain performance. From AI pilot purgatory and omnichannel profitability to talent shortages and protein supply disruptions, this episode tackles some of the most pressing challenges facing supply chain leaders today. Scott, Alex, and Arash dive into new research from leading organizations including MIT, Accenture, GEP, and the University of Virginia Darden School of Business. Along the way, they explore the growing importance of governance, the role of decision intelligence in modern operations, and why organizations must move beyond visibility alone to create smarter, faster, and more effective business outcomes. Key Takeaways: Why nearly three-quarters of organizations have yet to move AI initiatives beyond planning and pilot stages. How decision intelligence helps organizations bridge the gap between data, visibility, and action. Key findings from MIT's latest State of Supply Chain Omnichannel research. Why supply chain leaders must rethink workforce development amid a projected talent shortage. The critical role governance plays in scaling AI and improving operational decision-making. How organizations can identify and manage interconnected decisions across planning, logistics, inventory, and customer service. Why practical execution—not hype—is essential for successful digital transformation. If you're navigating AI adoption, digital transformation, talent challenges, or increasing supply chain complexity, this episode delivers practical insights and actionable strategies from experienced industry leaders. You'll walk away with a deeper understanding of how decision intelligence can help organizations move beyond visibility, improve execution, and build more resilient supply chains in an increasingly complex business environment. Additional Links & Resources: APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-31-May-2026 5 Signs Your Supply Chain Has Outgrown How It's Managed Today: https://bit.ly/5-signs-your-SC-has-outgrown-mgmt Supply Chain AI Is Stuck in Pilot Purgatory Because the Operating Model Is Missing: https://bit.ly/4u4dPyj GEP Webinar: https://bit.ly/10-June-2026-Webinar State of Supply Chain Omnichannel Report: https://bit.ly/3RUcHju Turning the supply chain talent shortage into strength: https://accntu.re/4vkqNZQ Protein powder shortage threatens America's biggest food craze: https://bit.ly/3RIkrFd Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ FlexRule: https://www.flexrule.com/ The Supply Chain Whisperer on Why Practicality Still Wins: https://bit.ly/Why-Practicality-Still-Matters Connect with Arash on LinkedIn: https://www.linkedin.com/in/arashaghlara/ Connect with Alex on LinkedIn: https://www.linkedin.com/in/alejandrapradhan/ Watch and listen to more Supply Chain Now episodes: https://supplychainnow.com/brands/supply-chain-now/ Subscribe to Supply Chain Now: https://linktr.ee/Supplychainnow Check out the Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Work with Us! Download the Supply Chain Now 2026 Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t For everything else, start here: https://supplychainnow.com This episode was hosted by Scott Luton and Alex Pradhan, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychiannow.com/buzz-how-decision-intelligence-transform-supply-chain-performance-1592 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Supply chain is evolving rapidly and AI is changing how decisions are made. In this episode of Supply Chain Now, Scott Luton, Karin Bursa, and Jake Barr talk with Mike Griswold, Vice President Analyst at Gartner, about the key insights from the Gartner Supply Chain Symposium. They explore how supply chain leaders can leverage AI to improve operational efficiency, redesign workflows, and enhance decision-making to remain competitive in the coming years. They discuss the importance of cross-functional initiatives, storytelling for CSCOs, and understanding where technology fits as an enabler rather than the solution. The episode breaks down strategies for shifting supply chain operations toward autonomy, including optimizing decision velocity, redesigning critical workflows, and applying AI thoughtfully to reduce manual handoffs and eliminate inefficiencies. Listeners gain insight into how to balance growth, cost, risk, and talent, and why CSCOs need to communicate their strategic value effectively within the C-suite. The conversation also highlights real-world examples of organizations leveraging technology to enable their workforce, not replace it, and emphasizes the potential of agentic AI in planning and disruption management. Together, the panel explores why focusing on decision stacks and workflow design is critical for AI readiness, how to prioritize high-impact areas for operational improvements, and why relying solely on technology without a defined problem can lead to missed opportunities. They provide guidance for supply chain professionals on preparing for the future of planning, autonomous operations, and AI-enabled decision-making, illustrating the massive potential for efficiency gains and strategic advantage over the next several years. Jump into the conversation: (00:00) Intro (04:07) AI adoption challenges and budget concerns (06:41) Avoiding siloed implementation of AI (08:56) CSCO influence and strategic storytelling (10:24) Autonomy as the new operating model (15:45) Technology as an enabler, not a driver (20:00) Decision stacks and workflow redesign (27:42) Planning summit highlights and upcoming events (34:28) Agentic AI market potential by 2030 Additional Links & Resources: Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/ Connect with Karin Bursa: https://www.linkedin.com/in/karinbursa/ Connect with Jake Barr: https://www.linkedin.com/in/jake-barr-3883501/ Learn more about Gartner: https://www.gartner.com/en Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t Subscribe to our Newsletter, With That Said: https://www.linkedin.com/newsletters/with-that-said-6966779254495723520/ This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/key-takeaways-gartner-supply-chain-symposium-2026-1591 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Freight costs are rising - but most shippers aren't capturing the savings hiding in their own data. In this episode of Supply Chain Now, Scott Luton and Kimberly Reuter talk with Shannon Vaillancourt, President of RateLinx, about how companies can uncover 5–15% in transportation savings in weeks, not months, without running a full RFP. They discuss common overspending traps, the power of clean, unified data, optimizing carrier mix, and making smarter, data-driven decisions to reduce costs while improving operational efficiency.The episode unpacks key strategies for optimizing transportation spend without launching a full RFP, including identifying hidden costs across carriers, modes, and accessories, optimizing carrier mix with clean, unified data, and realizing anywhere from 5 to 15% in transportation savings in weeks rather than months. Listeners also get insights on managing LTL versus parcel shipments, evaluating carrier performance beyond on-time delivery, and understanding how poor master data can quietly inflate costs across networks.Together, they explore why real-time, integrated freight data is critical for decision-making, how companies can quickly act on actionable insights, and why relying solely on contracts or historical assumptions can leave money on the table. They share real-world examples where minor operational adjustments yielded millions in savings, emphasizing the importance of consistent monitoring and supply chain visibility in an ever-changing freight landscape.Jump into the conversation:(00:00) Intro(02:33) Welcoming Shannon Vaillancourt, CEO of RateLinx(03:12) Chicago Bears draft talk (quick icebreaker)(04:37) Why shippers overspend: hidden & unmonitored charges(05:54) Where technology falls short: data integration & visibility(07:28) Identifying red flags: underperforming carriers & dirty data(08:40) How RateLinx uncovers savings without a sourcing event(18:12) What RateLinx reveals first: data quality & routing context(20:20) Using the right carrier for the right product(22:15) Real-world example: the toilet company & a $200K routing fix(24:32) Parcel vs. LTL: how to know when to shift modes(38:10) Flash poll results: biggest freight cost headaches(53:00) Key takeaways & free savings snapshot from RateLinxAdditional Links & Resources:Connect with Shannon Vaillancourt: https://www.linkedin.com/in/shannon-vaillancourt/Connect with Kimberly Reuter: https://www.linkedin.com/in/kimberly-reuter-csg/Learn more about RateLinx: https://www.ratelinx.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DWEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAfThis episode was hosted by Scott Luton and Kim Reuter, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/how-reduce-freight-spend-without-full-rfp-1590

Jump into the conversation: (00:00) Intro (02:33) Welcoming Shannon Vaillancourt, CEO of RateLinx (03:12) Chicago Bears draft talk (quick icebreaker) (04:37) Why shippers overspend: hidden & unmonitored charges (05:54) Where technology falls short: data integration & visibility (07:28) Identifying red flags: underperforming carriers & dirty data (08:40) How RateLinx uncovers savings without a sourcing event (18:12) What RateLinx reveals first: data quality & routing context (20:20) Using the right carrier for the right product (22:15) Real-world example: the toilet company & a $200K routing fix (24:32) Parcel vs. LTL: how to know when to shift modes (38:10) Flash poll results: biggest freight cost headaches (53:00) Key takeaways & free savings snapshot from RateLinx Additional Links & Resources: Connect with Shannon Vaillancourt: https://www.linkedin.com/in/shannon-vaillancourt/ Connect with Kimberly Reuter: https://www.linkedin.com/in/kimberly-reuter-csg/ Learn more about RateLinx: https://www.ratelinx.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The future of supply chain may depend on the things most people never think about.Pallets, materials, unit load design, transportation systems, and sustainability decisions quietly determine how products move through the world, yet packaging is rarely treated as strategic infrastructure.In this episode of Supply Chain Now, Scott W. Luton is joined by Mike Jones, CEO of The Pallet Alliance, Dr. Laszlo Horvath, professor and department head at Virginia Tech's Department of Sustainable Biomaterials, and graduating senior Marta Ghigo for a conversation on packaging innovation, workforce development, sustainability, and the future of supply chain leadership.Dr. Horvath shares how Virginia Tech's packaging program prepares students through hands-on projects and industry collaboration, while Marta reflects on entering the field with curiosity, creativity, and a focus on making sustainability practical without sacrificing performance or design. Mike brings the business perspective, explaining how The Pallet Alliance helps companies rethink pallet procurement, standardization, visibility, and long-term value.Together, they discuss why packaging is far more central to modern commerce than it appears and why the next wave of talent in the field could reshape global supply chains at their core.Jump into the conversation:(00:00) Intro(02:21) Meet today's packaging industry panel(05:03) Graduation, family, and taekwondo stories(08:30) Building Virginia Tech's packaging program(10:41) Marta finds her packaging passion(14:10) Marta's Unilever packaging internship experience(16:24) Mike's journey from weather to pallets(18:59) Remembering Tyson Steffens' industry impact(21:02) Virginia Tech sustainable packaging programs(23:12) Hands-on packaging projects and sustainability(24:45) Marta's Virginia Tech student experience(26:32) Excitement about packaging industry careers(27:31) Why packaging culture feels exciting(28:16) Sustainable packaging without sacrificing design(28:49) How Pallet Alliance supports manufacturers(31:15) The hidden operational cost of pallets(32:25) Why Virginia Tech graduates stand out(34:25) Strong culture creates long-term employees(38:02) Tyson Steffens' humor and lasting legacy(39:09) Tyson Steffens memorial scholarship program(43:04) AI, sustainability, and packaging's future(47:36) Career advice for future packaging leadersAdditional Links & Resources:Connect with Mike Jones: https://www.linkedin.com/in/michael-jones-a97797b5/Connect with Dr. Laszlo Horvath: https://www.linkedin.com/in/laszlohorvathremeczki/Connect with Marta Ghigo: https://www.linkedin.com/in/marta-ghigo22/Learn more about The Pallet Alliance: https://tpai.com/Learn more about Virginia Tech: https://www.vt.edu/index.htmlLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DWEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAfThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/investing-now-generation-supply-chain-leaders-1589

Jump into the conversation: (00:00) Intro (02:21) Meet today's packaging industry panel (05:03) Graduation, family, and taekwondo stories (08:30) Building Virginia Tech's packaging program (10:41) Marta finds her packaging passion (14:10) Marta's Unilever packaging internship experience (16:24) Mike's journey from weather to pallets (18:59) Remembering Tyson Steffens' industry impact (21:02) Virginia Tech sustainable packaging programs (23:12) Hands-on packaging projects and sustainability (24:45) Marta's Virginia Tech student experience (26:32) Excitement about packaging industry careers (27:31) Why packaging culture feels exciting (28:16) Sustainable packaging without sacrificing design (28:49) How Pallet Alliance supports manufacturers (31:15) The hidden operational cost of pallets (32:25) Why Virginia Tech graduates stand out (34:25) Strong culture creates long-term employees (38:02) Tyson Steffens' humor and lasting legacy (39:09) Tyson Steffens memorial scholarship program (43:04) AI, sustainability, and packaging's future (47:36) Career advice for future packaging leaders Additional Links & Resources: Connect with Mike Jones: https://www.linkedin.com/in/michael-jones-a97797b5/ Connect with Dr. Laszlo Horvath: https://www.linkedin.com/in/laszlohorvathremeczki/ Connect with Marta Ghigo: https://www.linkedin.com/in/marta-ghigo22/ Learn more about The Pallet Alliance: https://tpai.com/ Learn more about Virginia Tech: https://www.vt.edu/index.html Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/investing-now-generation-supply-chain-leaders-1589 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Additional Links & Resources: Connect with Bob Costello: https://www.linkedin.com/in/robert-costello-444bb670/ Connect with Bobby Holland: https://www.linkedin.com/in/bobby-holland-4a9355/ Connect with Karin Bursa: https://www.linkedin.com/in/karinbursa/ Learn more about American Trucking Associations: https://www.trucking.org/ Learn more about U.S. Bank: https://www.usbank.com/index.html Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf This episode was hosted by Scott Luton and Karin Bursa and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/analysis-q1-2026-us-bank-freight-payment-index-1588 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The data doesn't lie, and in Q1 2026, it's telling a story the freight industry hasn't seen in years.In this special episode of Supply Chain Now, Scott W. Luton and Karin Bursa welcome Bobby Holland, Director of Freight Business Analytics at U.S. Bank, and Bob Costello, Chief Economist and Senior Vice President at the American Trucking Associations, for a deep dive into the latest U.S. Bank Freight Payment Index for Q1 2026.The episode unpacks seven critical takeaways from the quarter, including a historic 12.9% spike in freight spending, a rare supply-side recovery driven by tightening capacity and surging fuel costs, and regional breakdowns across the West, Southwest, Midwest, Northeast, and Southeast, with stops on tariff impacts, cross-border trade with Canada and Mexico, and what a $7.22-per-gallon diesel price in California means for the broader economy.Together, they explore why this recovery is unlike anything we've seen since the pandemic boom, what the Goldman Sachs recession outlook gets right (and wrong), and how supply chain leaders can use real, verified freight data, not feelings, to make smarter decisions in an unpredictable 2026.Jump into the conversation:(00:00) Intro(03:29) Introducing the dynamic duo: Bobby Holland & Bob Costello(06:23) Bobby's headline summary(09:47) How industry leaders use the Freight Payment Index(10:01) National-level results: spending jumps 12.9%(10:54) A rare supply-side recovery(13:10) West region: highest shipment levels since 2023(17:20) Southwest region: 10th straight quarter of declines(21:40) Midwest region: strongest quarter since Q1 2018(26:05) Winter storms break the streak(28:11) Canada & Mexico trade: tariff impact on cross-border freight(33:20) Southeast region: the only region posting declines(41:32) Goldman Sachs vs. economic reality(44:28) Freight market forecast: what's ahead in 2026Additional Links & Resources:Connect with Bob Costello: https://www.linkedin.com/in/robert-costello-444bb670/Connect with Bobby Holland: https://www.linkedin.com/in/bobby-holland-4a9355/Connect with Karin Bursa: https://www.linkedin.com/in/karinbursa/Learn more about American Trucking Associations: https://www.trucking.org/Learn more about U.S. Bank: https://www.usbank.com/index.htmlLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DWEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAfThis episode was hosted by Scott Luton and Karin Bursa and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/analysis-q1-2026-us-bank-freight-payment-index-1588

In this episode of The Buzz, we explore the accelerating pace of supply chain transformation—from AI and automation to talent challenges, micro-fulfillment, and the evolving role of leadership in a volatile business environment. Welcome to The Buzz, powered by OptiLogic!Hosts Scott Luton and Rick McDonald unpack some of the biggest developments shaping global supply chain today, including Amazon's expanding supply chain services model, the growing pressure on traditional logistics providers, and the continued rise of AI-first operations. The conversation also dives into key takeaways from MODEX 2026, highlighting trends in warehouse automation, robotics, talent development, forecasting, and change management. Along the way, the episode draws leadership lessons from legendary Atlanta Braves manager Bobby Cox and explores what today's supply chain leaders must do to stay resilient, competitive, and customer-focused in an era defined by disruption and rapid innovation.Key Learnings & TakeawaysAI is reshaping supply chain strategy, forecasting, and operational decision-makingAmazon's supply chain services expansion could significantly disrupt logistics marketsWarehouse automation and robotics continue to accelerate across the industryChange management remains one of the biggest barriers to successful transformationCompanies must rethink hiring strategies to secure future-ready talentData only matters if it solves meaningful business problemsMicro-fulfillment and faster delivery expectations are redefining supply chain networksStrong leadership, adaptability, and customer focus are more critical than everAs supply chains face mounting complexity, rising customer expectations, and constant disruption, organizations that embrace innovation, invest in talent, and execute with agility will separate themselves from the competition. This episode delivers practical insights and forward-looking perspectives for leaders navigating the next era of supply chain transformation.Additional Links & Resources:Optilogic: https://optilogic.com/Optilogic Webinar: Ahead of Disruption: https://bit.ly/AI-First-SupplyChainDesignWith That Said: https://bit.ly/WTS-17-May-2026Bobby Cox Leadership: https://bit.ly/Bobby-Cox-LeadershipSupply Chain USA 2026: https://bit.ly/Reuters-Supply-Chain-USA-2026Beyond the Robot: Why Software Is Driving the Next Wave of Warehouse Automation: https://bit.ly/4tFjJ8YBuilding the Next Generation of Supply Chain Leaders: https://bit.ly/4nBrJGxThink Small to Win Big: Rethinking Supply Chain Design in the Age of E-Commerce: https://bit.ly/4dUkJjZHow to Find Cost Reductions in Your Supply Chain: https://bit.ly/Finding-Cost-Reductions-In-Your-SupplyChainThere's No Finish Line in Leadership: https://event.on24.com/wcc/r/5330395/392D4899CF71F7895EAF22D08D987BA0Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Rick on LinkedIn: https://www.linkedin.com/in/rickmcdonald82/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DWEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAfThis episode is hosted by Scott Luton and Rick McDonald and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/the-buzz-supply-chain-leaders-must-adapt-faster-than-ever

Most organizations don't have a technology problem. They have a focus problem.In this episode of Supply Chain Now, Scott W. Luton, together with co-host Kim Humphrey, President and CEO of AME, is joined by Rami Goldratt, CEO of Goldratt Group, for a practical, no-fluff deep dive into the Theory of Constraints and what it actually takes to drive breakthrough performance in today's business environment. From why most companies are automating what they can instead of what they should, to the danger of spreading resources thin across too many initiatives, Rami brings decades of real-world experience helping organizations across manufacturing, retail, automotive, engineering, and logistics unlock significant gains in throughput and lead time reduction. Kim adds her lens on why continuous improvement and constraints-thinking are more intertwined than ever, and why the principles Rami's father Dr. Eliyahu Goldratt pioneered are not just still relevant but urgently needed right now.The conversation spans the full arc: inherent simplicity, managing uncertainty with buffers and fast feedback loops, the tug of war between local efficiency and global performance, and what it looks like when an entire engineering organization aligns behind a single constraint to achieve the impossible. The Mazda story alone is worth the listen. If you're navigating complexity, chasing results that keep falling short, or trying to build an organization that can actually adapt and execute, this one's for you.Jump into the conversation:(00:00) Intro(08:43) Rami's career journey and key lessons learned(15:26) The legacy and simplicity of Dr Eliyahu Goldratt(18:30) Biggest trends and challenges facing businesses today(23:39) What is Theory of Constraints and the three fears(28:09) Why forecasts keep getting less accurate over time(31:35) Common TOC misconceptions and local vs global efficiency(38:09) Why supply chain variety is destroying forecast accuracy(47:15) The Mazda case study and TOC in actionAdditional Links & Resources:Connect with Rami Goldratt: https://www.linkedin.com/in/ramigoldratt/Learn more about Goldratt Consulting: https://goldrattgroup.com/Connect with Kim Humphrey: https://www.linkedin.com/in/kimberlee-kim-h-5977474/Learn more about AME: https://www.ame.org/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DWEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAfThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/why-theory-constraints-more-relevant-than-ever-before-1586

Every year, Americans return nearly a trillion dollars' worth of products. But once those items leave our hands, most of us never think about where they go—or what happens next.In this Supply Chain Now Classic Episode, first published in early Februry 2026, host Deborah Dull takes listeners inside the little-known world of reverse logistics, where returned products are sorted, resold, recycled, repaired, or too often, discarded. What emerges is a complex and fragmented system struggling to capture more than $200 billion in lost value—along with critical materials that could power a more resilient, sustainable economy.This special feature explores the people, processes, and infrastructure behind returns, revealing both the challenges and the massive untapped opportunity hidden in plain sight. From outdated systems and disconnected networks to innovative approaches reshaping how products are recovered and reused, Remade in America uncovers what's really happening after “return” is clicked.Along the way, Deborah asks a provocative question: Is “Made in America” still the right goal—or is the future about something more powerful?What if the real opportunity isn't just making more, but making better use of what we already have?Through expert insights, real-world stories, and on-the-ground perspectives, Remade in America redefines how we think about returns, recovery, and the future of supply chains in a resource-constrained world.This is a story about waste, value, resilience—and how reimagining reverse logistics could help reshape American industry for the next generation.Additional Links & Resources:Connect with Deborah: https://www.linkedin.com/in/deborahdull/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DWEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAfThis episode is hosted by Deborah Dull and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/remade-america-1541

In this episode of The Buzz, we explore the future of reverse logistics, circularity, supply chain design, and the growing role of AI in transforming how businesses move, manage, and reuse products. Welcome to The Buzz, powered by OptiLogic!Hosts Scott Luton and Richard Donaldson break down several major supply chain developments, including the rise of AI-first supply chain design, the growing need for visibility in big and bulky retail deliveries, and Amazon's expanding supply chain services. Special guest Sender Shamiss, CEO and co-founder of ReturnPro, joins the conversation to unpack why reverse logistics is becoming a major strategic opportunity, not just a cost center. From returns management and recommerce to circularity, fraud detection, and the future of reusable materials, this episode offers a practical look at how supply chain leaders can unlock value, reduce waste, and rethink what happens after the sale.Key Learnings & TakeawaysAI-first supply chain design is accelerating smarter, faster decision-makingBig and bulky retail delivery still needs better visibility and customer communicationAmazon's supply chain services could reshape fulfillment, logistics, and recommerceReverse logistics is moving from a back-end function to a strategic growth engineReuse should come before recycling when building circular supply chainsReturns fraud is creating new challenges—and new technology opportunitiesCircularity will require better data, smarter systems, and more investmentAs supply chains become more complex, the biggest opportunities may come from rethinking what already exists: returned products, reused materials, smarter networks, and better visibility. This episode is a must-listen for leaders looking to turn reverse logistics from a challenge into a competitive advantage.Additional Links & Resources:Optilogic: https://optilogic.com/Optilogic Webinar: Ahead of Disruption: https://bit.ly/AI-First-SupplyChainDesignWith That Said: https://bit.ly/WTS-9-May-2026 Why big and bulky delivery is the final frontier for retail supply chains: https://bit.ly/Big-And-Bulky-InnovationAmazon opens logistics network to all businesses: https://bit.ly/Amazon-Launches-ASCSReverse Logistics: The Strategic Engine Driving the Secondary Mobile Device Market: https://bit.ly/Mobile-Device-Reverse-LogisticsStartup Pitches X-Rays and AI to Catch Fraudulent Returns: https://bit.ly/42wavRpReturnPro: https://www.returnpro.com/ Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Sender on LinkedIn: https://www.linkedin.com/in/sender-shamiss-19796515/Richard on LinkedIn: https://www.linkedin.com/in/richarddonaldson/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DWEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAfThis episode is hosted by Scott Luton and Richard Donaldson, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-reverse-logistics-reshaping-retail-recommerce-1584

AI in the supply chain has moved well beyond the pilot stage, but for many organizations, it still hasn't moved far enough.In this episode of Supply Chain Now, Scott W. Luton, together with co-host Jorge Morales, Global COO of ISCEA, is joined by Prabhat Pinnaka, Lead Product Manager for Supply Chain at Lowe's Companies, Inc., and Advisory Board Member at ISCEA for a practical, been-there-done-that deep dive on AI-driven supply chain transformation. From what separates organizations that actually scale AI from those stuck in endless experimentation, to the guardrails every enterprise needs before letting AI execute autonomously, Prabhat brings a hard-won perspective from working with Fortune 50 companies across fulfillment, warehouse operations, and enterprise decision support. Jorge adds his lens on what it means to be AI-competent, not just AI-aware, and why that distinction will define the next generation of supply chain professionals.The conversation spans the full arc: change management, data integrity, bonded autonomy, and what it looks like when AI shifts a DC manager's role from operational execution to strategic governance. If you're navigating your own AI journey or building the next generation of supply chain talent, this one's for you.Jump into the conversation:(00:00) Intro(06:03) Prabhat's career: lessons in adoption(08:29) AI competence: finding the sweet spot(11:26) Building AI foundations for success(18:21) Moving AI from pilots to scale(23:50) Recommendations vs. execution in AI use(28:04) Establishing guardrails for autonomous AI(33:44) Computer vision example in supply chain(47:06) Getting AI competent in six monthsAdditional Links & Resources:Connect with Prabhat Pinnaka: https://www.linkedin.com/in/prabhat-pinnaka-a9549421/Connect with Jorge Morales: https://www.linkedin.com/in/jorgeamorales/Learn more about Lowe's Companies, Inc.: https://www.lowes.com/Learn more about ISCEA: https://www.iscea.org/Learn more about SCTechShow: https://www.sctechshow.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/secret-sauce-tips-leaders-want-scale-ai-effectively-1583

National Supply Chain Day started with a simple idea: the people who keep the world moving deserve to be seen.In this special episode of Supply Chain Now, Scott W. Luton and Mary Kate Love, President of Supply Chain Now, welcome Dr. Stephanie Thomas, Associate Professor at the University of Arkansas and Executive Director of WISE, for a conversation on the people powering the global supply chain.The episode also features a keynote from Billy Ray Taylor, CEO and founder of LinkedXL, plus award recognition for Keith Moore of AutoScheduler.AI and Jim Opoka, recently retired from FEMA.Together, they celebrate the people behind hospital shelves, disaster relief, warehouse execution, and the next generation entering the field, while exploring clarity, ownership, people skills, AI, and why every supply chain professional should tell their story.Jump into the conversation:(00:00) Intro(02:07) The mission behind National Supply Chain Day(03:08) Celebrating the anniversary: A look back at the first NSCD(06:11) Billy Ray Taylor keynote begins(07:13) Deliberate clarity & the 17-inch standard(10:59) Deliberate ownership(18:23) Unpacking Billy Ray's key takeaways(21:25) 2026 supply chain pressures & macro disruptions(31:03) Dr. Stephanie Thomas joins WISE & inspiring the next generation(32:39) Celebrating unsung heroes in supply chain(41:40) Supply chain trends, AI, resilience & people-first thinking(55:00) Leadership challengeAdditional Links & Resources:Connect with Stephanie Thomas: https://www.linkedin.com/in/stephaniethomasuark/Connect with Mary Kate Love: https://www.linkedin.com/in/mklove/Connect with Billy Ray Taylor: https://www.linkedin.com/in/billyrtaylor/Connect with Keith Moore: https://www.linkedin.com/in/keithdmoore13/Learn more about LinkedXL: https://linkedxl.com/Learn more about AutoScheduler.AI: https://autoscheduler.ai/Learn more about the University of Arkansas: https://www.uark.edu/Learn more about WISE: https://walton.uark.edu/departments/supplychain/wise.phpLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqThis episode was hosted by Scott Luton and Mary Kate Love and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/celebrating-national-supply-chain-day-1582

In this special marketing edition of The Buzz, we explore the hidden supply chain behind one of the world's biggest fashion and branding events—the Met Gala. From global sourcing and luxury logistics to influencer marketing and AI-driven fashion trends, this episode uncovers how artistry, supply chain precision, and marketing strategy all intersect—welcome to The Buzz, powered by OptiLogic!Hosts Mary Kate Love and Amanda Luton break down the massive global supply chain operation behind the Met Gala—from sourcing luxury fabrics and handcrafted beadwork across multiple countries to managing white-glove transportation, security, and just-in-time execution for one of fashion's biggest nights. The conversation explores how viral fashion moments now directly influence manufacturing schedules, demand forecasting, and fast-fashion response times, while also examining the growing role of AI, wearable tech, and influencer marketing in shaping consumer trends. This episode offers a fascinating look at how logistics, branding, creativity, and technology come together behind the scenes of a global cultural event.Key Learnings & TakeawaysThe Met Gala relies on a highly complex global supply chain involving sourcing, logistics, security, and precision executionLuxury fashion production depends heavily on skilled artisans, handcrafted work, and long-lead-time procurementViral social media moments now directly influence manufacturing schedules and consumer demandFast fashion brands can respond to runway-inspired trends in a matter of daysFashion brands increasingly use influencer partnerships as a core marketing and brand strategyAI and wearable technology are beginning to reshape fashion design, production, and personalizationLogistics and supply chain visibility are essential for managing high-value assets and event executionThe Met Gala may look like a night of glamour and celebrity fashion, but behind every iconic look is a deeply connected global supply chain. This episode highlights how modern supply chains power cultural moments, influence consumer behavior, and drive rapid innovation across industries. Whether you work in logistics, marketing, procurement, or retail, there are valuable lessons here about speed, precision, creativity, and adaptability.Additional Links & Resources:Optilogic: https://optilogic.com/Optilogic Webinar: Ahead of Disruption: https://bit.ly/3RiFMolUS Bank Q1 2026 Freight Payment Index Livestream: https://streamyard.com/watch/f6zU8BU2PCpYEasyPost webinar: https://bit.ly/48Z2Lv1The Bridge webinar with Billy Ray Taylor and Regine Villain: https://bit.ly/49a4uNSWith That Said: https://bit.ly/4tSH5ciUpcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Mary Kate on LinkedIn: https://www.linkedin.com/in/mklove/Amanda on LinkedIn: https://www.linkedin.com/in/amanda-luton/Katherine on LinkedIn: https://www.linkedin.com/in/katherine-h/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqThis episode is hosted by Mary Kate Love and Amanda Luton and produced by Trisha Cordes and Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-supply-chain-powering-met-gala-1581

Most warehouse automation projects don't fail because of the technology. They fail because of the approach.In this episode, Scott W. Luton sits down with Don DeLash, Sales Director, Logistics Automation at SICK Sensor Intelligence, for a candid conversation on what it actually takes to modernize warehouse operations, and how to avoid the pitfalls that derail even well-funded initiatives. With more than 25 years spanning project management, finance, sales leadership, and logistics automation, Don brings a refreshingly grounded perspective. Ditch the glossy pitch, focus on real operational impact, and lead with curiosity and clear communication.Together, they paint a vivid picture of today's warehouse floor, quieter, cleaner, and increasingly populated by AGVs, mobile robots, unmanned forklifts, and sensor-driven systems. Don walks through the full automation journey, from planning and piloting to scaling and long-term support, covering how to choose the right partners, define success upfront, build flexibility into implementation plans, and invest in aftercare. The conversation also digs into how AI and vision technology are reshaping decisions around package inspection, palletizing, and damage detection, and how smart automation ultimately frees people to focus on higher-value work.Jump into the conversation:(00:00) Intro(05:48) Don's career path in logistics automation(07:24) What SICK Sensor Intelligence brings to modern warehouses(09:09) Earning trust as a technology partner(11:01) Don's guideposts for supply chain success(13:15) What today's warehouses look and sound like(15:03) Why smart automation matters more than ever(16:57) The role of experimentation in supply chain technology(21:02) Planning for successful automation projects(23:39) Choosing the right partners and defining success(26:08) Scaling automation from pilot to enterprise-wide impact(35:38) How vision technology and AI are improving warehouse decisionsAdditional Links & Resources:Connect with Don DeLash: don.delash@sick.comConnect with Don DeLash on LinkedIn: https://www.linkedin.com/in/dondelash/Learn more about SICK Sensor Intelligance: https://www.sick.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bWEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/smart-logistics-101-modern-warehouse-operations-1580

AI is everywhere in supply chain, but more AI does not always mean better decisions.In this episode, Scott W. Luton and special co-host Mike Griswold, Vice President Analyst at Gartner, sit down with Lindsay Azim, Senior Director Analyst for Supply Chain at Gartner, for a forward-looking conversation on how chief supply chain officers can lead into the autonomous business era.Lindsay shares why AI should not be treated as a standalone strategy, but as an enabler tied to a broader vision for the future. She also previews her Gartner Supply Chain Symposium keynote, centered on three priorities for leaders preparing for what comes next: autonomous-ready operations, autonomous-ready intelligence, and an autonomous-ready workforce.They also discuss the risks of AI sprawl, the importance of stronger human-machine partnerships, and why supply chain leaders need to rethink decision-making through a “decision stack” that combines data, knowledge assets, and human judgment. From documenting tribal knowledge to preparing for “job chaos” rather than a job apocalypse, Lindsay and Mike offer practical insight for leaders navigating disruption, workforce change, and the rising role of versatile talent.Jump into the conversation:(00:00) Intro(02:11) Listener shoutouts and the AI workforce impact(04:38) Meet Lindsay Azim, Senior Director Analyst at Gartner(11:22) Lindsay's path from sustainability to Gartner(14:55) Storytelling for supply chain leaders(18:41) Today's top supply chain priorities(22:41) Why vision must come before AI(23:25) How leaders can avoid AI sprawl(25:34) Leading supply chains into the autonomous era(28:20) Building autonomous-ready operations(31:16) Introducing autonomous-ready intelligence(36:09) The idea behind the autonomous-ready workforce(39:52) Why leaders should attend Gartner Symposium(41:50) Pop culture lessons for supply chain leadersAdditional Links & Resources:Connect with Lindsay Azim: https://www.linkedin.com/in/lindsay-azim/Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/Learn more about the Gartner Supply Chain Symposium/Xpo™ conference: https://www.gartner.com/en/conferences/na/supply-chain-usLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bWEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/three-big-thoughts-leading-supply-chain-autonomous-era-1579

In today's environment, complexity is rising, but clarity wins. Leaders who focus on execution, empower their frontline, and turn insights into action will outperform the competition. This episode is a must-listen for anyone navigating change and looking to lead with confidence.In this episode of The Buzz, we unpack the growing complexity of returns, explore the gap between data and decision-making in manufacturing, and examine Boeing's ongoing turnaround—plus a powerful conversation on leadership, execution, and empowering the frontline, welcome to The Buzz, powered by DOSS!Hosts Scott Luton and special guest host Ray Attiyah break down the $700B returns economy and how companies like UPS are turning reverse logistics into a competitive advantage. The conversation also dives into new data on manufacturing decision-making, and why visibility alone isn't enough without clear action. Plus, the team explores Boeing's slow but steady recovery and what it really takes to rebuild trust at scale. This episode delivers practical, real-world perspective on execution, leadership, and how organizations can stay resilient in uncertain times.Key Learnings & Takeaways:Returns are a $700B opportunity, customer experience now defines brand loyaltyEasy, frictionless returns can drive repeat purchases and long-term loyaltyManufacturing data is improving, but decision-making frameworks are laggingVisibility isn't enough, leaders need actionable insights, not just dashboardsOnly 9% of manufacturers can identify root causes in real time, leaving many stuck in firefighting modeBoeing's recovery highlights the long road from lost trust to regained confidenceExecution > strategy, top organizations are doubling down on operational excellenceEmpowered frontline teams unlock speed, clarity, and better business outcomesIn today's environment, complexity is rising, but clarity wins. Leaders who focus on execution, empower their frontline, and turn insights into action will outperform the competition. This episode is a must-listen for anyone navigating change and looking to lead with confidence.Additional Links & Resources:DOSS: https://www.doss.com/National Supply Chain Day: https://bit.ly/NSCD-2026Gartner Supply Chain Symposium: https://gtnr.it/48hXcapDecision Spot: https://decisionspot.com/EasyPost Case Study: https://now.supplychainnow.com/easypost-q2UPS Doesn't Want to Deliver Every Package, but It Really Likes Returning Them: https://on.wsj.com/4cJ07umThe Manufacturing Data Paradox: Drowning in Data, Starving for Insights: https://bit.ly/Mfg-Decision-Making-SurveyBoeing CEO says ‘all systems are go' to increase 737 production as company narrows loss: https://www.cnbc.com/2026/04/22/boeing-ba-q1-2026-earnings.html3 Tips for Optimizing Leadership Effectiveness in 2025: https://bit.ly/Ray-On-SCN-JAN2025The Fearless Front Line: https://amzn.to/4mOXZFLUpcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Ray on LinkedIn: https://www.linkedin.com/in/rayattiyah/Follow Scott on LinkedIn: https://www.linkedin.com/in/scottwindonluton/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bWEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqThis episode is hosted by Scott Luton and Ray Attiyah, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/the-buzz-data-gaps-boeing-comeback-returns-boom

Patient outcomes have become one of the most consequential responsibilities in the global pharmaceutical supply chain.In this episode of Supply Chain Now, Scott W. Luton is joined by guest host Régine Villain, founder of REHVEAL, and supply chain leader Rodrigo Alponti, SVP Global Supply Chain at STADA Group. With over 30 years of experience in leadership roles at multinational companies such as Sanofi and Avon, Rodrigo offers a unique perspective on the challenges and opportunities faced by today's supply chain professionals.Rodrigo delves into the balance between efficiency, adaptability, and human-centered leadership that is essential for success in today's complex pharmaceutical supply chain. He discusses the challenges of global supply chain resilience in the post-pandemic era, the regulatory hurdles faced, and the transformative role of AI in streamlining operations.This episode offers valuable insights for both seasoned and emerging supply chain professionals on leadership, strategic thinking, and empowering decision-making.Jump into the conversation:(00:00) Intro(01:54) Meet Rodrigo Alponti, SVP Global Supply Chain at STADA(05:48) P&G, Avon, Sanofi & key leadership lessons(10:01) Inside STADA: 3 business segments & how supply chain serves them(12:45) How patient safety shapes every supply chain decision(16:05) Current state of global pharma supply chains: complexity & geopolitics(20:57) Resilience pre vs. post pandemic: integration, agility & follow-through(29:48) Practical AI in pharma: demand planning, supply & workforce training(35:47) Aligning teams through continuous change: strategy to execution(42:45) Key takeaways, empowering people & how to connectAdditional Links & Resources:Connect with Rodrigo Alponti: https://www.linkedin.com/in/rodrigo-alponti-a9873/Connect with Régine Villain: https://www.linkedin.com/in/reginehonorevillain/Learn more about STADA: https://www.stada.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqThis episode was hosted by Scott Luton and Régine Villain and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/people-performance-focused-leadership-stada-group-1577

For three decades, WiseTech Global has been quietly powering the movement of goods around the world, but the biggest transformation in the company's history may still be ahead.In this episode of Supply Chain Now, Scott W. Luton and Wiley Jones are joined by Zubin Appoo, Chief Executive Officer at WiseTech Global, Australia's largest ASX-listed technology firm and the world's leading logistics, supply chain, and global trade technology company. Together, they explore what it truly means to build digital infrastructure for the global supply chain, from customs brokerage and freight forwarding to the full end-to-end trade lifecycle following WiseTech's landmark acquisition of e2open.Zubin draws on nearly 25 years of experience, including 15 foundational years at WiseTech and seven years leading social purpose businesses, to make the case for being AI-first rather than AI-assisted. He also unpacks how decades of proprietary data, combined with large language models, are enabling WiseTech to solve problems that were previously out of reach, faster and more powerfully than ever before.Zubin also shares the leadership philosophy that has guided him across every role: reward success, reward failure, punish inaction. It's a mindset built for an era where the pace of change demands bold experimentation, deep problem-solving, and the courage to challenge assumptions that have gone unquestioned for years.Jump into the conversation:(00:00) Intro(01:56) About the enterprise unleashed series(06:50) Zubin's background & career journey(08:24) What Zubin loves most about being CEO(11:13) What WiseTech does for the world(15:18) Big opportunities for a global supply chain infrastructure company(20:48) WiseTech's acquisition strategy & AI-powered domain expertise(25:27) Embedding AI Into core workflows(31:43) Deploying AI at global platform scale(40:11) Experimentation culture: reward success, reward failure, punish inactionAdditional Links & Resources:Connect with Zubin Appoo: https://www.linkedin.com/in/zubinappoo/Connect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/Learn more about WiseTech Global: https://www.wisetechglobal.com/Learn more about Doss: https://www.doss.com/Learn more about CargoWise: https://www.cargowise.com/Learn more about e2open: https://www.e2open.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bWEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TThis episode was hosted by Scott Luton and Wiley Jones and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/wisetech-compounding-advantages-across-global-trade-1576