Podcasts about national australia bank nab

How do you cope when employees, customers, and other stakeholders are more demanding than ever before? It's impossible to solve every problem, but you can partner with others - even outside your industry - to solve complex challenges and meet rising demands. Use cross-industry collaboration to unlock innovative solutions, share resources, and strengthen your organisation.https://swiy.co/go-cross-industry-collaborationHow are you coping – and planning to cope – with our fast-changing world in 2025?You don't need a futurist to tell you our world is changing faster than ever before, and we're going to face a lot more change, uncertainty, and disruption in the future.We're all experiencing this every day. But as a leader, how are you managing and navigating your team through that?Leaders have a dual responsibility now. On one hand, you have to navigate this change and lead your team through it. And on the other hand, you must keep an eye on the future so you can take advantage of the opportunities that change brings.The problem is people expect more.Customers are more demanding.Our employees are more demanding.Other stakeholders are more demanding.It's not enough to simply try to pedal faster and faster to keep up. It's tempting to try, but you will burn out. And even if you don't, it's impossible to keep up.So, what can you do instead?Instead of trying to solve all your problems internally, partner and collaborate with other organisations. It doesn't even need to involve people within your industry. You just need people who can help you solve problems you're not equipped to solve.This idea is called cross-industry collaboration, and it's rapidly gaining steam.I'm sure you have seen examples of it aready – for example:Woolworths partners with OzHarvest to provide surplus food to charities so that they don't waste it.Telstra and the Royal Flying Doctor Service are collaborating to increase the number of telehealth services for people in regional areas.The National Australia Bank (NAB) is partnering with Good Shepherd Microfinance to provide small micro-loans to customers who NAB isn't equipped to serve.This idea of cross-industry collaboration is one of ten key trends I've identified for leaders in 2025. I'm running an online presentation soon about these trends.I won't cover them all, but instead will focus on three key trends: one about customers, one about employees, and the other focused on you as a leader.This presentation is free and open to everybody. So please register and feel free to invite others in your team, especially leaders.Register for the virtual masterclass:https://swiy.co/go-cross-industry-collaboration Hosted on Acast. See acast.com/privacy for more information.

From harnessing new technologies and fostering a culture which embraces change, to exploring emerging skillsets, there are multiple ways legal teams can future-proof themselves. Libby Jarvis, HSF Director of Legal Operations Advisory, is joined by Jon Benson, Matt Zaba and Hannah Shillson from National Australia Bank (NAB) to discuss this and more in our latest podcast. Read our Global Bank Review here: https://insights.hsf.com/global-bank-review-2023/p/1?utm_source=soundcloud&utm_medium=podcast&utm_term=Legal-team-ep-launch

In this informative podcast episode, Felipe Flores speaks with Jade Haar, the Head of Privacy and Data Ethics at National Australia Bank (NAB). Jade shares her inspiring journey into the field of data ethics, driven by her passion for doing right by people and contributing to the public good. --- Send in a voice message: https://podcasters.spotify.com/pod/show/datafuturology/message

Send us a Text Message.“Dance gave me many things. I've often been called quite gritty so just keeping going until I hit a particular goal or outcome.And I think that is something that was just naturally in me when I was dancing and trying to be better every single day. Never being put off by the setbacks, actually taking those as learnings. I think I've naturally taken that into my career and I take setbacks day to day as if they're like skittles, learn from them, adapt, try something new.”Samantha RobertsIn this episode you'll hear about Synergising Strategy and Action: Flipping to action through strategic development stages to realise transformational success.Unleashing Innovation: Harnessing diverse minds to drive more collaborative, breakthrough solutionsData Empowered Transformation: Illuminating the path to progress.Tailored Transformation: Empowering stakeholders and your teams through personalized approaches.Grit and Grace: Sustaining momentum and leading with resilience, with a bit of charm and empathy thrown in along the way. Key linksKnown Unknowns https://medium.com/@andreamantovani/known-knowns-known-unknowns-unknown-unknowns-leadership-367f346b0953Barclays Bank https://www.barclays.co.uk/National Australia Bank (NAB) https://www.nab.com.au/Hockey Stick graph https://www.techtarget.com/searchcustomerexperience/definition/hockey-stick-growth#:~:text=Hockey%20stick%20growth%20is%20a,shape%20of%20a%20hockey%20stick.PEXA https://www.pexa.com.au/ Design Thinking https://www.interaction-design.org/literature/topics/design-thinking#:~:text=Design%20thinking%20is%20a%20non,solutions%20to%20prototype%20and%20test.Double Diamond https://medium.com/digital-experience-design/how-to-apply-a-design-thinking-hcd-ux-or-any-creative-process-from-scratch-b8786efbf812Miro https://miro.com/app/dashboard/About our guestSamantha Roberts https://www.linkedin.com/in/samantha-roberts-4205abb3/ was the General Manager - Customer Experience & Strategy for PEXA,  responsible for optimising and transforming customer and employee experiences across all touch points. Over six years she helped taken PEXA from 10% market share to 90%. She's now a Product and Leader and mentor for emerging start-ups in Australia. Sam believes that exceptional experiences not only fuel growth but also cultivate loyalty and enhance employee engagement.“I've had the privilege of developing and delivering voice of customer programs in various organisations.”This has empowered businesses to better understand their customers' needs and preferences.Sam has been part of building an ecosystem of products that transformed an entire industry from traditional paper-based systems to cutting-edge digital solutions. Witnessing the positive impact of these products and services has been incredibly rewarding.“Happy employees equals happy customers”, Sam has championed employee experience programs that have had a profound effect on the entire customer lifecycle. By nurturing a culture of customer-centricity and empowering employees, these programs have not only enhanced customer experiences but also driven operational efficiency. With a curious mindset and a collaborative approach Sam uses her expertise in Customer Experience (CFor weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/

Deb Van Rensburg, who leads Enterprise Regulatory Learning at National Australia Bank (NAB) discusses how they have evolved their approach to regulatory learning. We cover the 3-stage approach they used to streamline content and improve the learner experience. This includes the use of real-world scenarios and inclusive design practices to ensure that every participant feels seen and finds relevance beyond their specific roles. We also discuss how Deb got critical stakeholders on board with changes and has established an ongoing governance process. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/126/  Podcast information and more episodes: https://learninguncut.global/podcast/

Today's episode explores expert strategies for rebooting and refreshing your accounting and finance career. We share advice and tips on how you can leverage skills and experiences to give your career a boost. Offering their insights are our two guest experts. Dan Auerbach, Founder and CEO of leading Australian corporate psychology consultancy EAP and Michelle Gibbings, a workplace expert and former transformation manager at retail wealth management and banking business AMP, and National Australia Bank (NAB).  Listen now.  To further help guide your career, CPA Australia's Career Navigator Tool is a useful resource to discover in-demand skills. Additionally, there are CPA Australia micro-credentials relevant to this podcast episode that will fast-track your learning and sharpen your skills for an evolving industry. And for insightful reading, delve into the INTHEBLACK digital magazine special careers edition to help elevate your career today. Host: Jessica Mudditt, book author, freelance journalist and regular contributor to CPA Australia's award-winning INTHEBLACK magazine. Guests: Dan Auerbach, Founder and CEO of  leading Australian corporate psychology consultancy EAP Michelle Gibbings, a workplace expert and former transformation manager at retail wealth management and banking business AMP and National Australia Bank (NAB). CPA Australia publishes four podcasts, providing commentary and thought leadership across business, finance, and accounting:  With Interest INTHEBLACK INTHEBLACK Out Loud Excel Tips Search for them in your podcast platform.  You can email the podcast team at podcasts@cpaaustralia.com.au  

In this podcast episode, we talk with Charles Hammersla, who heads up the Facilities Management team at Cushman & Wakefield, overseeing in excess of 600 properties across Australia, on behalf of the National Australia Bank (NAB).Charles is the Facilities Management Association (FMA), Facilities Manager of the year for 2021! So who better to speak with about Facilities Management?!?We covered a wide variety of topics,  from how he got into FM, the role of a Facilities Manager, developing the process that delivers defects-free projects, the variety of works required of an FM.....and much more, including:His background in Law and stepping into building compliance, then FMThe broad nature of the FM industryWork space and work spaces of the futureSuccessfully managing a portfolio with around 650 propertiesCapturing building data to better manage a Property Asset.If you have an interest in the built environment, managing property, and a better understanding of how we can deliver projects and manage buildings and the services within those buildings, then have a listen.The Building Talks Podcast is brought to you by Building Environs Recruitment - providing recruitment solutions to the property, construction, and related industries, here in Melbourne.  For an overview of our service, visit the links below.Don't forget to follow us on LinkedIn, Facebook, Instagram, and subscribe to The Building Talks podcast so you don't miss any updates in the Melbourne market.Contact The Building Talks Podcast Follow us on Linkedin, Facebook, and Instagram Visit us on our website Email us at info@buildingenvirons.com.au

In this episode of Virtually Live, Shannon Rivkin covers: NABPD, National Australia Bank (NAB), the Growth Strategy, Incitec Pivot (IPL), and ZIP Co (Z1P).

Sign up for my Daily Fintech or Daily Digital Banking Newsletters here. Check out my latest podcast episode below: Welcome to another episode of our Daily Fintech Podcast. This podcast episode is sponsored by Contis, the European leader in Banking-as-a-Service. Contis is proud to deliver process-pay, a brand-new standalone processing solution ready to cater for any organisations card processing needs. To find out more visiting www.contis.com today! THE NEWS HIGHLIGHT OF THE DAY IS Apple is turning into a fintech company. The company announced several new features for the iPhone's Wallet app at its developers conference Monday that directly compete with products from other fintech companies such as Affirm and PayPal. JUST IN: After raising over $100m from investors since 2016, embedded finance provider Railsbank unveiled a dramatic rebrand at Money20/20 yesterday. “In our fast-moving world of amazing customer experiences, the finance industry has failed to evolve,” said Railsr CEO and co-founder Nigel Verdon. “We've changed our name to Railsr, and we're making finance a phenomenal experience.” ALSO: Citi Group has completed the sale of its Australian consumer banking business to National Australia Bank (NAB). The business, including unsecured lending, residential mortgages, deposits, and wealth, is being transferred to NAB with approximately 800 Citigroup employees. WHAT ABOUT FUNDING ROUNDS AND INVESTMENTS? Ecuadorian payments infrastructure company Kushki has raised $100 million in an extension to its Series B round, more than doubling its valuation to $1.5 billion. Morocco-based WafR has raised $455,000 in its latest funding round. Yabie, a Swedish fintech company, secured €15M at a valuation of €91M in an oversubscribed funding round. VirgoCX has raised $7.95 million in a Series A funding round that will help the firm expand globally and add products and services. Stage is announcing the availability of its first product–flexible plans and packaging–as well as a $5.1 million seed round. Hourly.io has closed in on $27 million in funding. Zippi announced a $16 million (about BRL 82 million) funding round. NymCard raised $22.5M in its latest Funding round.

Like many banks, National Australia Bank (NAB) decided to outsource a large part of its operations in the 1990s. “We pushed all our operations and a large part of our development capability out to third parties with the intent of lowering costs and making our operations far more process driven,” says Steve Day, the chief technology officer of enterprise technology at National Australia Bank. Unfortunately, achieving these goals had an unintended consequence. “We froze our operations in time,” says Day. “If you roll forward to 2018, we realized that we were still operating like we're in the 1990s. We were very waterfall driven. Our systems were highly processed driven, but in a very manual way, and it took us a very long time to roll out new products and services that our customers really needed.” Meanwhile, young financial services companies were coming to market with innovative products and services and NAB was finding it difficult to compete. “Many customers today are expecting an Amazon experience, a Google experience, a Meta experience, but we were still operating in the 1990s,” says Day. “We stood back, and we looked at it, and we decided that our entire culture needed to change.” What ensued was nothing less than an internal transformation. “Our original teams didn't have a lot of tech skills, so to tell them that they were going to have to take on all of this technical accountability, an operational task that had previously been handed to our outsourcers, was daunting,” says Day. Day and his team rolled out a number of initiatives to instill confidence across the organization and train people in the necessary technical skills. “We built confidence through education, through a lot of cultural work, a lot of explaining the strategy, a lot of explaining to people what good looked like in 2020, and how we were going to get to that place,” says Day. This episode of Business Lab is produced in association with Infosys Cobalt.

The Australian sharemarket has started the week on a positive note with the benchmark ASX 200 index gaining 27.1 points or 0.36 per cent to close at 7470.1.Consumer discretionary and Healthcare  contributed most to the gains, while the Energy sector was the main weight. National Australia Bank (NAB) closed 1.6 per cent lower at $29.40 as the stock traded ex-dividend today. In the mining space both Fortescue Metals (FMG) and Mineral Resources (MIN) rose by 1.2 per cent and 3.3 per cent respectively to offset losses in the sector. This report is approved and distributed in Australia by Commonwealth Securities Limited ABN 60 067 254 399 AFSL 238814 (CommSec) a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124 AFSL 234945 (the Bank), and a market participant of ASX Limited and CHI-X Pty Limited, a clearing participant of ASX Clear Pty Limited and a settlement participant of ASX Settlement Pty Limited. Any advice contained in this report is general advice only and is not a recommendation to buy, sell or hold any securities, property, real estate or financial products, and has been prepared without taking account of the objectives, financial or taxation situation or needs of any particular individual. Before making any investment decision, you should consider your own investment needs and objectives and consider seeking financial advice. Past performance is not a reliable indicator of future performance. This report is produced by Commonwealth Securities Limited based on information available at the time of publishing.  We believe that the information in this report is correct and any opinions, conclusions or recommendations are reasonably held or made as at the time of its compilation, but no warranty is made as to accuracy, reliability or completeness.  To the extent permitted by law, neither the Bank nor any of its subsidiaries accept liability to any person for loss or damage arising from the use of this report. 

The S&P/ASX200 closed lower on Wednesday, dropping 15 points or 0.2% to 7,419, the local index sliding to a five-day low after lunch, tracing iron ore futures and the broader commodities sector. Bluescope Steel (BSL) fell back 6.2% and Orocobre (ORE) stepped back 4.6%. Back in the good books, the National Australia Bank (NAB) up 4.2% after some of our favourite brokers tweaked NAB's target price ever so gently on the back of Tuesday's full-year. See acast.com/privacy for privacy and opt-out information.

The S&P/ASX200 closed lower Tuesday, dropping 18 points or 0.2% to 7,434. Investors rotated out of the banking sector and piled into some of those new metal plays. The National Australia Bank (NAB) and Newcrest Mining (NCM) fell despite putting out some decent news. Worst of the worst was an ex-dividend CSR Ltd (CSR), down 4.6%. Chalice Mining (CHN) closed some 27% higher, taking the diversified digger's market cap beyond $3 billion, after sharing some positive maiden resource numbers out of its 100%-owned Julimar Project. Over the last five days, the index has gained 1.50% and is currently 2.60% off of its 52-week high. See acast.com/privacy for privacy and opt-out information.

Laybuy (LBY) announces it's signed on more UK businesses, and has now partnered with more than 10,000 merchants worldwide. James Hardie's (JHX) Q1 financials see growth in sales and a revised profit forecast. National Australia Bank (NAB) has entered into an agreement to acquire Citigroup's (C) Australian consumer business. Laybuy co-founder Gary Rohloff on Lunch Money www.sharesies.com For more share market news, subscribe to Lunch Money, Sharesies' bite-sized email update: https://www.sharesies.nz/lunch-money Investing involves risk. You aren't guaranteed to make money, and you might lose the money you start with. We don't provide personalised advice or recommendations. Any information we provide is general only and current at the time.

Adam Dawes from Shaw and Partners and Claude Walker from A Rich Life go in-depth and stock-specific. Stocks covered: NAM, ADO, IRE, TRS, WCG, MVF, ASX, ART, WOR, UMG. Our stock of the day is National Australia Bank (NAB). See acast.com/privacy for privacy and opt-out information.

Mike Carroll has more than 35 years experience in food and agribusiness with current directorships including Select Harvests, Paraway Pastoral Company, Viridis Ag and Rural Funds Management. Mike is also chair of the Australian Rural Leadership Foundation. Former board roles include Sunny Queen Farms, Tassal, Warrnambool Cheese & Butter, Queensland Sugar, Rural Finance Corporation, Elders, the Australian Farm Institute, the Gardiner Dairy Foundation and Meat and Livestock Australia. During his executive career, Mike held senior executive positions at the National Australia Bank (NAB) and was responsible for establishing and leading NAB's Agribusiness division. Roles prior to this included several years as a senior advisor in NAB's internal investment banking and corporate advisory department. Before joining NAB, Mr Carroll worked for companies involved in the agricultural sector including Monsanto Agricultural Products and a biotechnology venture capital company. He comes from a family who has been involved in farming for over 150 years and has his own property in western Victoria. Mike holds a Bachelor of Agricultural Science from La Trobe University and a Master of Business Administration from The University of Melbourne's Melbourne Business School. He has also completed the Advanced Management Program at Harvard Business School, Boston and is a Fellow of the Australian Institute of Company Directors. See omnystudio.com/listener for privacy information.

Henry Jennings from Marcus Today and Tim Haselum from Catapult Wealth go in-depth and stock-specific. Stocks: LNK, CAR, QBE, SP3, TLS, NUF, REA, VEA, CKF, TGG. Stock of the day is the National Australia Bank (NAB). See acast.com/privacy for privacy and opt-out information.

Damien Woods discusses the transformation of learning underway at National Australia Bank (NAB) over the past two and a half years.  We discuss the key pillars of the NAB learning strategy, the importance of having a vision for learning, gaining buy-in and building the capability of the Learning and Development team.  Damien describes how the shifts that had been made since 2018 equipped the team to help the organisation quickly pivot and upskill people to move into areas of high demand at the start of the pandemic, as well as redesign learning for the online environment. Host:  Michelle Ockers Guest: Damien Woods  Resources: Strategic Capability Building for your L&D Team – how Michelle can help https://bit.ly/3b9vv4O Learning Uncut Episode 38: Business Impact through Design Thinking – Damien Woods https://bit.ly/3jvfyck Learning is about change, and those who know how to change by Damien Woods https://bit.ly/31MNqLT More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/  

National Australia Bank (NAB) has more than 160 years of customer and banking data at its disposal. But the bank faced the challenge of harnessing this asset to enable its contact-center team to provide rapid and engaging experiences to its customers while maintaining their privacy and security. Come learn how NAB lowered operational costs and transformed customer experience by transitioning hundreds of retail, corporate, and institutional contact-center professionals to Amazon Connect. This session also shares NAB's approach to building a centralized enterprise data lake and applying machine learning to further engage customers and drive the bank's multichannel strategy.

National Australia Bank (NAB) is migrating hundreds of sensitive, regulated financial workloads to the cloud. This session focuses on the automated approach that NAB has taken to evolve and scale its ability to meet its strict risk and regulatory requirements. Specifically, NAB describes its cloud governance framework and the automated enforcement platform (Deputy) that supports it and that brings governance and technology together to ensure that compliant workloads are deployed in the cloud. The talk dives deep into the architecture of Deputy, which uses AWS Lambda, Amazon SNS, Amazon SQS, Amazon DynamoDB, and Amazon RDS to create a cost-efficient, scalable solution.

TRANSCRIPThttps://actuaries.logicaldoc.cloud/download-ticket?ticketId=057cd54a-3745-4d99-bcca-df071efa9108DESCRIPTIONIn this installment of the Actuaries Institute podcast series, Sharanjit Paddam (Head of ESG Risk at QBE Insurance) is joined by Geoff Summerhayes (Executive Board Member at APRA) to discuss APRA’s Information Paper, Climate Change: Awareness to action, released on 20 March 2019, and how APRA plans to respond going forward.APRA surveyed 38 large banks, insurers and superannuation trustees last year to assess their views and practices related to climate-related financial risks. The survey found a substantial majority of regulated entities were taking steps to increase their understanding of the threat, including all of the banks, general insurers and superannuation trustees surveyed.SHOW NOTESInformation Paper | Climate change: Awareness to Actionhttps://www.apra.gov.au/sites/default/files/climate_change_awareness_to_action_march_2019.pdfAustralia 'leaders' in climate risk supervision https://actuaries.logicaldoc.cloud/download-ticket?ticketId=2838ddcf-1e09-48c6-85e7-6d87d0d6c774AFR - 6 June 2019 Licensed by Copyright Agency. You must not copy this work without permission. Actuaries Managing Riskhttps://actuaries.asn.au/microsites/actuaries-managing-riskThe Dialogue – Climate Risk Disclosure (ft. Sharanjit Paddam and Andrew Doughman)https://www.spreaker.com/episode/14153368Discussion topics include:•The background and research behind APRA’s Information Paper.•APRA’s approach to increasing awareness of climate change related risks amongst it’s 38 entities including banks, insurers and superannuation funds and subsequently moving from awareness to action through workshops, supervisory material and guidance including to its internal 600 employees.•The link between climate extremities e.g. heat stress and a rise in general insurance claims including a correlation between substance abuse, alcohol, drugs, crime and domestic violence issues.•What’s next for APRA on risk from climate change.•How Actuaries can give companies the ability to understand climate related risks in the longer term through robust scenario analyses using core data sets.ABOUT THE SPEAKERSGeoff Summerhayes was appointed a Member of APRA from 1 January 2016 for a five-year term. As an Executive Board Member of APRA his responsibilities include the oversight of the General, Life and Private Health Insurance sector. He is a member of the Executive Committee of the International Association of Insurance Supervisors and Chair of its Audit and Risk Committee, and Chair of the Sustainable Insurance Forum, which was established under the UN Environment Program.Mr Summerhayes was Chief Executive Officer of Suncorp Life from 2008 to 2015, as well as being a director of Suncorp Portfolio Services Ltd and of Asteron Life NZ. Before joining Suncorp he held a number of senior roles at the National Australia Bank (NAB) in strategy, product and distribution. Prior to that he was CEO of Retail Investment at MLC and also held senior roles at Lend Lease. Mr Summerhayes was a director of the Financial Services Council and was co-chair of their Life Board Committee.Sharanjit is Head of ESG Risk at QBE Insurance Group. He has over 20 years’ experience in general insurance and accident compensation. He has acted as Appointed Actuary to a number of insurers and reinsurers, and specialises in natural disasters and measuring environmental and social impact. He was previously the Chief Editor of Actuaries.Digital and convenes the Actuaries Institute's Climate Change Working Group.Keep an eye out for our new Apple/iOS/Android mobile apps dedicated to our Podcast series!ABOUT THE ACTUARIES INSTITUTEAs the sole professional body for Members in Australia and overseas, the Actuaries Institute represents the interests of the profession to government, business and the community. Actuaries assess risks through long-term analyses, modelling and scenario planning across a wide range of business problems. This unrivalled expertise enables the profession to comment on a range of business-related issues including enterprise risk management and prudential regulation, retirement income policy, finance and investment, general insurance, life insurance and health financing.Find out more about actuarieshttps://www.actuaries.asn.auFollow the Institute of Actuaries on our social channels;↳ LinkedIn: https://www.linkedin.com/company/792645/↳ Facebook: https://www.facebook.com/pages/Actuaries-Institute/183337668450632↳ Instagram: https://www.instagram.com/ActuariesInst↳ Twitter: https://www.twitter.com/ActuariesInst↳ Spreaker: https://www.spreaker.com/user/actinst

TRANSCRIPThttps://actuaries.logicaldoc.cloud/download-ticket?ticketId=057cd54a-3745-4d99-bcca-df071efa9108DESCRIPTIONIn this installment of the Actuaries Institute podcast series, Sharanjit Paddam (Head of ESG Risk at QBE Insurance) is joined by Geoff Summerhayes (Executive Board Member at APRA) to discuss APRA’s Information Paper, Climate Change: Awareness to action, released on 20 March 2019, and how APRA plans to respond going forward.APRA surveyed 38 large banks, insurers and superannuation trustees last year to assess their views and practices related to climate-related financial risks. The survey found a substantial majority of regulated entities were taking steps to increase their understanding of the threat, including all of the banks, general insurers and superannuation trustees surveyed.SHOW NOTESInformation Paper | Climate change: Awareness to Actionhttps://www.apra.gov.au/sites/default/files/climate_change_awareness_to_action_march_2019.pdfAustralia 'leaders' in climate risk supervision https://actuaries.logicaldoc.cloud/download-ticket?ticketId=2838ddcf-1e09-48c6-85e7-6d87d0d6c774AFR - 6 June 2019 Licensed by Copyright Agency. You must not copy this work without permission. Actuaries Managing Riskhttps://actuaries.asn.au/microsites/actuaries-managing-riskThe Dialogue – Climate Risk Disclosure (ft. Sharanjit Paddam and Andrew Doughman)https://www.spreaker.com/episode/14153368Discussion topics include:•The background and research behind APRA’s Information Paper.•APRA’s approach to increasing awareness of climate change related risks amongst it’s 38 entities including banks, insurers and superannuation funds and subsequently moving from awareness to action through workshops, supervisory material and guidance including to its internal 600 employees.•The link between climate extremities e.g. heat stress and a rise in general insurance claims including a correlation between substance abuse, alcohol, drugs, crime and domestic violence issues.•What’s next for APRA on risk from climate change.•How Actuaries can give companies the ability to understand climate related risks in the longer term through robust scenario analyses using core data sets.ABOUT THE SPEAKERSGeoff Summerhayes was appointed a Member of APRA from 1 January 2016 for a five-year term. As an Executive Board Member of APRA his responsibilities include the oversight of the General, Life and Private Health Insurance sector. He is a member of the Executive Committee of the International Association of Insurance Supervisors and Chair of its Audit and Risk Committee, and Chair of the Sustainable Insurance Forum, which was established under the UN Environment Program.Mr Summerhayes was Chief Executive Officer of Suncorp Life from 2008 to 2015, as well as being a director of Suncorp Portfolio Services Ltd and of Asteron Life NZ. Before joining Suncorp he held a number of senior roles at the National Australia Bank (NAB) in strategy, product and distribution. Prior to that he was CEO of Retail Investment at MLC and also held senior roles at Lend Lease. Mr Summerhayes was a director of the Financial Services Council and was co-chair of their Life Board Committee.Sharanjit is Head of ESG Risk at QBE Insurance Group. He has over 20 years’ experience in general insurance and accident compensation. He has acted as Appointed Actuary to a number of insurers and reinsurers, and specialises in natural disasters and measuring environmental and social impact. He was previously the Chief Editor of Actuaries.Digital and convenes the Actuaries Institute's Climate Change Working Group.Keep an eye out for our new Apple/iOS/Android mobile apps dedicated to our Podcast series!ABOUT THE ACTUARIES INSTITUTEAs the sole professional body for Members in Australia and overseas, the Actuaries Institute represents the interests of the profession to government, business and the community. Actuaries assess risks through long-term analyses, modelling and scenario planning across a wide range of business problems. This unrivalled expertise enables the profession to comment on a range of business-related issues including enterprise risk management and prudential regulation, retirement income policy, finance and investment, general insurance, life insurance and health financing.Find out more about actuarieshttps://www.actuaries.asn.auFollow the Institute of Actuaries on our social channels;↳ LinkedIn: https://www.linkedin.com/company/792645/↳ Facebook: https://www.facebook.com/pages/Actuaries-Institute/183337668450632↳ Instagram: https://www.instagram.com/ActuariesInst↳ Twitter: https://www.twitter.com/ActuariesInst↳ Spreaker: https://www.spreaker.com/user/actinst

Ann Sherry is a change maker who’s notched up so many extraordinary achievements during her decades long and inspiring career to date that it’s hard to know where to start. Suffice to say Australian women have a lot to thank her for as one of the many things she’s responsible for is introducing paid maternity leave to corporate Australia. She also transformed the cruise industry in Australia as CEO of Carnival Australia, notching up double digit growth every year despite having to deal with significant challenges. Today Ann sits on multiple boards including Carnival Australia where she is Chairman, she is also Chair of UNICEF Australia, and a Non Executive Director (NED) with one of the country’s biggest banks, National Australia Bank (NAB), as well as Sydney Airport, Rugby Australia, the Museum of Contemporary Arts Australia and Palladium.  Ann has many accolades for her extremely varied career to date including a Centenary Medal, an Order of Australia and the overall winner of the Women of Influence award in 2015. In this episode you’ll hear: How having a baby with Downs syndrome at just 21 didn’t stop her from pioneering his care and returning to work when he was still young How she’s learnt to be resilient and not be phased by others judging her Why she thinks women need to take more risks And why she controversially bought a host of brightly coloured pant suits shortly after becoming one of the first senior women at a major bank. For listeners who outside of Australia, near the end of the episode we talk about how there’s recently been a Royal Commission in to banking in Australia - it’s basically a court-style public inquiry into misconduct which unearthed some serious misconduct across the industry. So please enjoy this fascinating discussion with the inspiring and truly entertaining Ann Sherry.   Ann Sherry & her son Nick Links to Ann: Twitter Linkedin     See acast.com/privacy for privacy and opt-out information.

Two of National Australia Bank's (NAB) most senior figures, CEO Andrew Thorburn and Chairman Ken Henry, have announced their departures from the bank. - Viongozi wawili maarufu wa benki ya National Australia Bank (NAB), mkurugenzi mtendaji mkuu Andrew Thorburn na mwenyekiti Ken Henry, wametangaza wanajiuzulu kutoka uongozi wa benki hiyo.

Watch Werner Vogels deliver his AWS re:Invent 2018 keynote. Learn more about AWS at https://amzn.to/2FKc7zk. This year's keynote includes featured guests, Yuri Misnik, Executive General Manager, National Australia Bank (NAB), Ethan Kaplan, Chief Product Officer, Fender Musical Instruments, Mai Lan Tomsen Bukovec, AWS VP + General Manager of S3, and Holly Mesrobian, Director of Engineering, AWS Lambda. In the keynote, hear about new AWS launch announcements and get a preview of Werner's new video series, "Now Go Build" - https://youtu.be/a42kxHSX4Xw. Keynote speakers: 00:00:00 Dr Werner Vogels, Amazon CTO 00:32:30 Mai Lan Tomsen Bukovec, AWS VP + General Manager of S3 00:50:30 Ethan Kaplan, Chief Product Officer, Fender Musical Instruments 01:02:50 Holly Mesrobian, Director of Engineering, AWS Lambda. 01:33:10 Yuri Misnik, Executive General Manager, National Australia Bank (NAB) New AWS launch announcements: 01:15:20 AWS Tool Kits for popular IDEs 01:17:00 Custom Runtimes for Lambda 01:18:50 Lambda Layers 01:20:40 Nested Applications using Serverless Application Repository 01:23:10 Step Functions service integrations 01:24:25 WebSocket support for API Gateway 01:47:15 AWS Well - Architected Tool

Na iloa i nisi o molimau i luma o le Komisi Su'esu'e i Faletupe le faa-auau ona tipi e le faletupe le National Australia Bank (NAB) pili o 'au'aunaga e le'i faatinoina i tagata ua maliliu. - Na iloa i nisi o molimau i luma o le Komisi Su'esu'e i Faletupe le faa-auau ona tipi e le faletupe le National Australia Bank (NAB) pili o 'au'aunaga e le'i faatinoina i tagata ua maliliu.

Let's get down to business, folks! Today we're tackling the past, present and future of Australia's economy… And who better to help us out than Alan Oster, Group Chief Economist of the National Australia Bank (NAB)! Alan sure knows his [...] CONTINUE READING The post Episode 169 | Alan Oster – NAB's Group Chief Economist – on Interest-Rate Rise, Tax Cut and The Future of Residential Property appeared first on The Property Couch.

This week on InTransition we will listen to a speech made by Gavin Slater, the new CEO of the Digital Transformation Agency, held by the Institute of Public Administration Australia at the National Gallery of Australia.  Mr Slater spent the last seven years at the National Australia Bank (NAB) focused on driving a widespread digital transformation agenda and leading initiatives to overhaul NAB's technology. Mr Slater is known for driving transformational change and responding to digital disruption having 30 years' experience working in the private Financial Services sector. In this speech, he discusses: Challenges in improving the government's service delivery; The Senate probe into the government's $10bn IT spend; and His vision for the future, including more transparency and website consolidation. Content communication is a strategic, measurable, and accountable business process that relies on the creation, curation, and distribution of useful, relevant, and consistent content. The purpose is to engage and inform a specific audience in order to achieve a desired citizen and/or stakeholder action. That is the practise and the process of content communication. Hosted on Acast. See acast.com/privacy for more information.

This week on InTransition we will listen to a speech made by Gavin Slater, the new CEO of the Digital Transformation Agency, held by the Institute of Public Administration Australia at the National Gallery of Australia.  Mr Slater spent the last seven years at the National Australia Bank (NAB) focused on driving a widespread digital transformation agenda and leading initiatives to overhaul NAB's technology. Mr Slater is known for driving transformational change and responding to digital disruption having 30 years’ experience working in the private Financial Services sector. In this speech, he discusses: Challenges in improving the government’s service delivery; The Senate probe into the government’s $10bn IT spend; and His vision for the future, including more transparency and website consolidation. Content communication is a strategic, measurable, and accountable business process that relies on the creation, curation, and distribution of useful, relevant, and consistent content. The purpose is to engage and inform a specific audience in order to achieve a desired citizen and/or stakeholder action. That is the practise and the process of content communication.

Colin Pidd engages Jaap Jonkman, a consultant with decades of executive experience in the financial industry, in a conversation about leadership in the landscape of global finance. They discuss the importance of instilling shared purpose and empathy in organizations ranging from banks to correctional facilities, and the roles that both shared purpose in the workplace and a growing shared economy will have on the future. Highlights The lay of the land in banking is vastly different depending on geography and the strategy each country’s banks used to deal with the 2008 financial crisis, but what stays the same is the need for purpose. Instilling purpose is the future of banking, and it hinges on the ability to relate both to your customers and your employees on a genuine, empathetic level. In order to work toward being a successful banker or CEO, thinking long term and having the bravery to stand up and do differently is what will set you apart and ahead. Catering to customers and making money are not mutually exclusive aims. In fact, the more seriously you consider your customers and employees, the more superior your returns. The bridge between empathy and success in business is matching the purposes, concerns and circumstances of the other party with your own to meet a common end. Purpose is considering what it means to be human, what your opportunity is here and how you live that every day. From the Netherlands, All Over the World 0:43 Colin: With me is Jaap Jonkman, who spent a lot of time until recently in banking and finance. Today we’ll talk about the connection between purpose and empathy, which you don’t usually associate with finance and insurance. But first, Jaap, what made you decide to go into banking? 1:13 Jaap Jonkman: In university, I did economics with the purpose of getting out of the Netherlands as quickly as possible to see the world. I applied to many companies and the one that would send me abroad most quickly was a Dutch financial institution by the name of AMRO. So really, I joined banking because AMRO was the first to send me abroad. 1:56 Jaap: I worked in many countries. As the son of a diplomat, traveling was already in my blood. We went to Pakistan, Amsterdam, Atlanta, Chicago, San Francisco, Bangkok and many other places. 2:25 Jaap: We came to Sydney and Melbourne after I left AMRO and joined the National Australia Bank (NAB). I spent twelve years with them. The Global Banking Landscape 2:38 Colin: What do you see in banking right now and what is it time for? 3:23 Jaap: Because it’s difficult to see from a global perspective, it’s useful to split up into four different groups. You have American banks. America’s economy is going better than most of the others and what they did in 2008 was very rapidly take all their bad loans, put them into a separate vehicle and start again. You can see those banks starting to move back to the returns that were there before the crisis hit. They won’t get back to the same levels of return since 2004-2007 were quite extraordinary, but they will get to decent levels of profitability. 4:22 Jaap: If you look at Europe, it’s a different story. The countries went to austerity. The banks did not write off all of the loans and kept them on the books. As a result, their returns are dismal at this point. 4:59 Jaap: In the Australia system, there are four pillars so we came through 2008 quite unscathed. Our returns have been high—the highest in the world. 5:18 Jaap: The fourth category is the Chinese banks, which have been lending to a lot of state-owned companies, so it’s very hard to see how many loans are performing and how many are not. China’s economy has boomed, but it’s been a credit-fueled boom over the last few years. Purpose-Fueled Banking 5:51 Colin: As we speak to CEOs of banks all over the world, they talk more and more of this notion of purpose. 6:08 Jaap: Purpose is the future of banks—or at least some of the banks. Without banks, the economy would struggle. As an example, I was running a business bank for New South Wales in Australia and it was such a privilege to see the customers who had built small businesses from scratch. 6:40 Jaap: When we would visit, they were so proud of what they had built and said they owed some of it to their first bank manager twenty years before. When I was feeling down, I would go visit these customers. What is the decision I can make today, the value I can add today, that someone twenty years from now will talk about that silly Dutchman who had confidence in them? 7:30 Colin: Beyond what drives you, tell me about organizational purpose. Is it the same thing, and how do you use it? 7:41 Jaap: Purpose has an economic element to it, and banks play a very important element in that. There are two other elements: customers and employees. 8:01 Jaap: Currently, not just in banks, but in organizations we both work with, customer satisfaction and employee engagement are seen as methods to get more shareholder value. But if you think about purpose, they’re actually fantastic in their own right. If you ask the people who work in an organization, “What makes you tick?” it’s not that we had 12% ROI; it is really that they made that customer leave with a smile on their face or the community they work in is more of a community than when they began work there. 8:36 Jaap: To hold onto all of those elements at the same time is where purpose comes in. For humanity, our opportunity is to live and banks can help us do that. The Respected Banker 9:19 Colin: There’s a bank CEO in Australia who talks about wanting to make bankers more respectable, so people are proud to be bankers. Is that possible? 9:31 Jaap: It’s definitely possible, and it’s very important that it happens. The key question is, what is the timeframe? If you think you have to outperform this quarter or this year, then it will be much more difficult. It’s fun to work for a respected bank. It’s great to be a customer of a respected bank. And it’s great to be the shareholder or CEO of a respected bank. 10:06 Jaap: The first week Paul Polman arrived at Unilever, he went to the different hedge funds. He told them their plan to go longer term and that, while he understood the role that the hedge funds played, he said Unilever was not the right company for them to invest in because they had the longer-term view. There’s bravery in standing up and saying the type of shareholder you’re looking for are the ones who want to be around for the long run, with the promise to repay those returns over that period of time. Trying on the Customer’s Shoes 11:10 Colin: What does it really mean to be purpose driven and customer-centric? 12:01 Jaap: There’s a need to do something that’s right for the customer that’s a very heartfelt and genuine intent. It is perceived as bullshit if people say they’ve looked at the analysis, and to outperform the market, they have to focus on the customer. 12:30 Jaap: The wider view is to come back to purpose. Do you really want to add to your customers or do you just want to make more money? There is room for both. They do not have to be in conflict. 12:40 Colin: What you’re saying is being in community together. 12:57 Colin: That means you have to walk in the shoes of your customer, but that requires extraordinary self-awareness to become empathetic and neutral at the same time. 13:20 Jaap: When we talk about conversation, the fundamental premise we start with is if I have your best interest at heart and you have mine, we will feel that from one another. If I know about what you’re concerned about, what your purpose is and what your circumstances are, and you know mine, then together we will create something. 13:34 Jaap: This ability to step into each other’s shoes is the starting point for creating value. If bankers step into the shoes of their customers or the people that work for them, there’s huge progress to be made. 13:45 Jaap: And vice versa. Customers can be asked to understand the position of the bankers at times. It comes from both sides. You can’t expect a bank to support requests that are not worth supporting. 14:35 Jaap: I was reading a book the other day that talked about three things that define success, one of which was mutuality. These are principles not to live up to, but to live into. How can we, in any transaction, begin this together so it’s best for both of us? 15:14 Colin: It’s not about true altruism, is it? It’s actually what Peter Block talks about as “enlightened self-interest.” You’re self interested, but there’s a connection inside of it. 15:30 Jaap; If you listen to astronauts or people who do a lot of meditation, they say we are all one. So the idea is if 6 billion people are in a bad space and I’m in a good space, how does that feel? Mutuality can bring us together one-one-one, but also humanity as a whole. If banks start thinking, “What is our role in bringing forward humanity?” then over the long term they will get superior returns. Empathy as a Source Hope 16:06 Colin: Besides banking and finance, you’ve also worked in corrections. There’s the balance of issues of safety and protecting people through the notion of rehabilitation. What have you seen that gives you hope around that sector? 16:44 Jaap: It’s such a difficult place to be and comes back to empathy. If you’re in an environment where you feel physically threatened every moment, how do you strive for mutuality? 17:05 Jaap: What gives me great hope is that I’ve seen two expressions. The first one is the therapeutic (over punitive) approach. How can we help people move in the right direction beyond punishing them for what they’ve done? 17:32 Jaap: The other one is people who deal with difficult kids. They talk about trauma-informed learning, which also comes back to empathy. At any point in time, when you have direction with someone, you immediately put yourself in their shoes and think, “Where does this come from?” Instead of taking it personally, you understand the trauma this person has gone through. To step into these shoes takes so much patience, awareness and understanding, and the results are extraordinary. 18:48 Colin: That’s not just going to take a quick orientation program. What are some of the methods used in that kind of organization to get to that point? What can we take from that self-awareness, patience, discipline and courage in that kind of correctional organization into other places? 19:24 Jaap: The word that comes to me is integrity, which comes back to purpose. I’ve never comes across someone who doesn’t believe they have integrity. Everyone has integrity, even though our opinion of other people’s integrity is much easier to be negative about. Integrity is asking, “How do I want to live my life? Who do I want to be as a leader? What contribution do we want our organization to make to society?” 19:58 Jaap: The leaders that have inspired me are ones that have a high integrity in what they are trying to do in life and they way they showed up in every minute. Purpose is considering what it means to be human, what your opportunity is here and how you live that every day. 20:34 Colin: Another thing about working in a correctional facility is if you feel like an island, it’s really hard. But if you’re together, that is a source of integrity and purpose as well. 20:53 Jaap: Absolutely. And integrity is considering what the intent of the collective community is, what the strategies are, and how individuals behave inside that. A Shared Economy and the Future of Banking 21:50 Colin: This whole shared economy—Uber, Airbnb, etc.—what’s the future of that in banking? 21:58 Jaap: With crowd funding, you mean—people coming up with great ideas and other people supporting them? It will flourish. Everywhere we see any sharing going on it seems to work really well. 22:14 Jaap: The only thing I can’t get my head around is (probably because I’m an institutionalized banker after twenty years) is the idea of credit worthiness. There’s so much effort that goes into bank systems to identify what is a credit worthy activity to get into and what is not. For novices to do that on the web…I think there would be a lot of tears. So that’s the only thing I’m not sure if I can reconcile. 22:44 Colin: We also know that if I’m vulnerable with you and I trust you, I’m more likely to be accountable. 22:55 Jaap: Absolutely. Look at micro-financing, for example. People were skeptical about that. 23:05 Colin: What about the future of banking in a more general way? 23:08 Jaap: There will be commercial banks and I think there will also be another breed of banks that have the purpose of adding to society as much as they can. People will make a distinct choice to work there, bank there, and invest there. 23:44 Jaap: You’ll see a sharper delineation between the two, and there’s room for both. The question is where do you want to work, and where do you want to be a customer? 0000

Leadership and debtors’ management are two of the biggest challenges facing business managers; whilst benchmarking is a crucial management tool to enable a business to compare its performance with its peers. In this edition, we review some of the key aspects of each of these management tools. LeadershipOne of the biggest challenges for business management is the development of appropriate leadership strategies for a business. Various studies have indicated that the most important element in improving productivity is leadership. Well-led organisations are 12% more productive and up to 3 times more profitable. Higher performance is created through quality and inclusiveness of leadership, as well as innovation. Leaders have the greatest impact on productivity and profitability at all levels. Participation and involvement in key decision-making processes makes employees feel valued. In March 2010, the late Don Argus, former chairman of BHP Biliton and CEO and the National Australia Bank (NAB), said: “The successful leaders of today must understand their power rests with the people for whom she/he is responsible. To tap that power, the leaders must abandon the old baggage of dominance, control and self-centredness.” In 2015, there is no doubt that leaders need to be decisive and firm and they must also develop the people skills that enable them to create the environment, irrespective of management level, in which their team members work willingly together to support the mission and achieve common goals. The best outcomes and long-term successes come from leaders working with and through others. Old ideas of achievements simply through command and control by a dominant hierarchy have lost their effectiveness and relevance. The challenge for leaders is to review your own leadership, the strengths and abilities of your managers and encourage all of your team to participate in leadership development activities. A complimentary copy of an article, “Introduction to Leadership”, is available. Click here to obtain your copy. Debtors’ ManagementDebtors’ management is one of the biggest challenges facing small/medium enterprise business managers. Businesses need to implement a debtors’ management strategy to reduce their business’ investment in debtors, by reducing debtors’ days outstanding. An effective debtors’ management system needs to start at the very beginning. • Have you got a credit application form?• Is the completed credit application form checked?• Are referees contacted?• If credit is granted to a new customer, do you send a “Welcome to New Customer” letter, advising the new customer of the terms of trade to which you have agreed?• Are you conscious of completing a Terms of Trade Agreement and a Retention of Title Agreement so that registration can be made on the Personal Property Securities Register (PPSR), to protect your business relative to receiving payment and averting preferential payment claims from liquidators?• Are tax invoices prepared and promptly sent to your customers?• If you’re sending debtors’ statements, are they promptly sent at the end of the month?• Is the debtors’ days analysis prepared for analysis within 48 hours of the end of the month?• Do the management team review the debtors’ days outstanding calculation and determine strategies for the recovery of debt?• Are you utilising an online debt management system to assist in the management of your debtors? Businesses can tie up an enormous amount of money in the debtors’ ledger. An effective debtors’ management system can significantly enhance the business’ cashflow position. If a business with credit sales of $2M per annum enacted a debtors’ management system, which contributed to reducing the debtors’ days outstanding by 10 days, this would improve the business’ cashflow position by $54,794. A complimentary copy of an article, “Debtors’ Overview”, is available. Click here to obtain your copy. BenchmarkingBenchmarking is the comparison of a business’ operating KPIs and other financial ratios with best practice in similar businesses. Benchmarking enables business operator to conduct a peer-to-peer review. It’s very difficult and lonely in small business. It’s very hard to find authentic data against which a business can compare its performance to others operating in the same business. This information is generally not known or released, which makes it very difficult for small/medium enterprise operators to know where they stand, relative to revenue generated per employee, gross profit percentages, labour to turnover percentages, net profit percentage to turnover and other performance data as compared to the overall industry performance figures. Benchmarking is undertaken by all types of persons, not just business people. Sportspeople have been doing it for years. Cricketers, for example, are great record keepers and they compare bowling averages, batting averages, number of catches taken, etc. Some cricketers use baseballers to teach the players how to throw and how to speed up their ground fielding. Other sportspeople set and monitor actual performance against personal bests for national or world records. They change parts of their technique. They understand the importance of diet. They use the most efficient equipment possible. They visualise future performance. Then they measure progress towards their target. All these steps involve improving one aspect of their performance or technique, in an effort to improve their overall performance. Manufacturers buy a competitor’s product and then pull it apart, looking for ways of improving their own product. The information you could glean from undertaking a benchmark comparison report, at least on an annual basis, will significantly assist a business’ overall performance. A complimentary copy of an article, “Benchmarking”, is available. Click here to obtain your copy. Articles on Small BusinessWe invite you to visit www.esssmallbusiness.com.au, to view a range of articles, papers and templates to assist you in your small/medium enterprise journey, including a complimentary copy of the following articles:• Introduction to Leadership• Debtors’ Overview• Benchmarking Click here to obtain these free articles. Small Business WebinarsWe’re regularly conducting webinars, focusing on various small business matters, together with providing tips and resources to assist you with building value to your business. We’ve also recorded past webinars, to allow you to watch the presentation whenever you wish. Click here to view our upcoming webinars, to register to attend and also to watch our past webinars.

IF BIG BUSINESS IS GOING TO STAY COMPETITIVE, then it needs to invest in intrapreneurial behaviour amongst it’s staff. So says David Simms, National Business Development Manager for National Australia Bank (NAB). In this Insight, David describes how he convinced his bosses to gamble on him building a global payment network that would give NAB a strategic… The post Big Business Must Support Intrapreneurship – David Simms appeared first on ClarkMorgan.