Destinate NZ - Bringing NZ to the World

In the final episode of our TRENZ Unpacked series prior to the big event, Michelle chats with Rebecca Ingram, Chief Executive of Tourism Industry Aotearoa (TIA), just weeks out from TRENZ 2025. Together, they dive into: What's New at TRENZ 2025 More informal networking time, a refreshed welcome function, a rejigged TRENZ Talks format, and better flow across the full event programme based on industry feedback. Behind the Scenes of Planning TRENZ From technology and appointment-matching algorithms to catering, media, risk management and ministerial hosting – it's a team effort at every level, with planning already underway for 2026! Real ROI for Operators TIA's impact research shows 74% of sellers expect to generate over $50K in revenue from their TRENZ appointments – and for many, it's six figures or more. A compelling case for why TRENZ is a no-brainer in your annual sales strategy. Quality Match Making Over 37,000 meeting requests were made this year, with 99.6% of mutual appointment requests fulfilled thanks to the locally built TRENZ Connect tech platform. Why Post-Event Feedback Matters TIA actively uses your survey responses to shape future events and improve the experience year-on-year – including catering upgrades and sustainability practices. Beyond TRENZ – The Role of TIA Michelle and Bex also chat about the wider mahi of TIA – advocacy, member support, sustainability, and the newly announced TIA-TNZ marketing working group designed to strengthen industry input into TNZ's campaigns. Hope for the Future Despite global uncertainty, Rebecca shares her optimism for NZ tourism, powered by values-driven people, manaakitanga, and the deeply personal nature of the experiences we offer. Final Thought: “Diversity is good” – Rebecca encourages tourism operators to embrace new markets and build resilience by diversifying their trade relationships at TRENZ 2025. __________________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of The Tourism Chat Show, Michelle sits down with RotoruaNZ's Lou Baddeley to unpack one of the most underrated – yet crucial – parts of the TRENZ experience: networking. Whether you're a natural connector or someone who dreads striking up a conversation in a coffee queue, this episode is packed with practical tips to help you build relationships, spark opportunity, and turn casual chats into long-term business. Key takeaways include: Why networking matters: TRENZ is more than just scheduled appointments. It's about those unstructured moments – in the coffee line, on a famil, or even on the dance floor – that can spark lasting relationships and real business. Overcoming the fear: Strategies to help introverts feel more confident, including ‘soft networking' techniques, using extroverts to help with introductions, and remembering that everyone feels awkward sometimes. Networking opportunities at TRENZ 2025: From the ECNI hosted welcome function to the iconic farewell event at Skyline Rotorua – there are plenty of chances to connect outside your appointment schedule. Following up effectively: Lou shares her follow-up formula, from personalised emails with meeting photos to quarterly updates and using WhatsApp to stay top of mind. Market-specific insights: Learn how networking styles differ across key international markets like India and the US – and how to adapt your approach. Leveraging social media: From LinkedIn to Instagram and WhatsApp – Lou talks about how to use these platforms to keep conversations going and showcase your brand. Trends for networking in trade: Hybrid events, AI matchmaking, and digital business cards are changing the game – but the fundamentals of relationship building remain the same. Lou's top tip? Go in with a plan, but stay flexible. Use your network to get introduced, and don't underestimate the value of a spontaneous, genuine conversation. ___________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this special episode of The Tourism Chat Show, Michelle chats with Andrew Wilson, Chief Executive of RotoruaNZ, to unpack everything Rotorua has planned for TRENZ 2025 – and let's just say, it's shaping up to be something pretty special. Highlights include: Appointment Schedules Now Live: Get across the new Trends Connect features – including a full list of missed appointment requests and mutual time slots to help you fill your calendar efficiently. Rotorua's Strength as Host City: Andrew shares what makes Rotorua the perfect destination to host TRENZ – from its walkability and innovation to its strong operator community and manaakitanga. The Big Welcome: Delegates can expect a powerful pōhiri at the Sir Howard Morrison Centre, followed by a separate welcome function on Tuesday night. Host City Famil Experiences: Over 20 operators are involved in this year's host city famil programme, offering immersive, first-hand experiences of Rotorua's top tourism products. Product Updates & Surprises: Expect to see major investments, new experiences (some still under wraps), and upgraded attractions like Wai Ariki Spa and Skyline. Sustainability in Action: Rotorua's operators lead with humility and purpose – backed by over 25 years of the local sustainability charter. From geothermal heating at the venue to supply chain scrutiny, the region walks the talk. Final Night Celebration: It's not officially on the TRENZ programme – but it's happening. The legendary farewell event is back at Skyline Rotorua, and expectations are high. Andrew also reflects on the evolving nature of Rotorua's tourism industry, including a shift toward premium experiences, new hotel developments, and the growing fusion of culture, eco-tourism and adventure. __________________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of the Tourism Chat Show, hosted by Michelle Caldwell, the spotlight is once again on women in tourism. Michelle launches with exciting details about the Women in Tourism Accelerator program competition, run in conjunction with Grow Tourism and Powrsuit.   The episode features Kylie Ruwhiu-Karawana, Managing Director of TRC Tourism.   Kylie shares her inspiring career journey, encompassing roles from Tourism New Zealand to managing a multinational, and eventually leading TRC Tourism. She discusses her passion for Aotearoa, helping Māori communities, and sustainable tourism. Kylie also delves into her experiences with multicultural work, leadership lessons, and tips for emerging leaders in the tourism industry. The conversation touches on the strengths of new generations, tourism trends, and Kylie's vision for the future of women in tourism.   00:00 Welcome to the Tourism Chat Show 00:22 Exciting Competition Announcement 01:34 Introducing Kylie Ruwhiu-Karawana 02:58 Kylie's Career Journey 08:38 Challenges and Opportunities 13:31 Leadership Lessons and Advice 28:51 Future of Women in Tourism 30:56 Conclusion and Farewell   _____________________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

Breaking Barriers: Women in Tourism Leadership & the Career Accelerator Episode Summary: In this episode, Michelle is joined by three incredible wahine toa who are making waves in the tourism and leadership space: Alex Dykman from Grow Tourism, and Kristen Lunman and Natalie Ferguson from PowrSuit. They discuss the challenges and opportunities for women in tourism, the gender leadership gap, and why now is the time to take action. The conversation covers the launch of the Women in Tourism Career Accelerator, a groundbreaking initiative designed to equip women with the skills, networks, and confidence to step into leadership roles within the visitor economy. They explore the barriers that have historically held women back, the power of networking, and how small, actionable steps can lead to major change in the industry. With real-world examples of businesses already leading the way, insights from experts, and practical advice for women looking to advance their careers, this episode is an essential listen for anyone passionate about diversity, leadership, and the future of tourism. What You'll Learn in This Episode: The current gender leadership gap in tourism and why it needs to change. How the Women in Tourism Career Accelerator is designed to support career progression. Why networking is key to success and how to approach it in a way that feels natural. The biggest barriers to women in leadership and how we can overcome them. Success stories from tourism businesses leading the way in diversity. How to take control of your personal brand and position yourself for leadership. Guests: Alex Dykman (Grow Tourism) – Founder of Maverick Digital & Grow Tourism, dedicated to building a stronger and more future-ready tourism industry by investing in its people. Kristen Lunman, Co-founder, Powrsuit  From a family of entrepreneurs, Kristen is attracted to challenging the status quo. Her startup journey in New Zealand started with Wipster, a video SaaS solution. Until 2021, she was the co-founder and CEO of Hatch, an investment app. More recently, she is one half of the dynamic duo behind Powrsuit, a career accelerator for women on the way up. When she does have spare time, it's spent with her family on the sidelines or on a surfboard. Natalie Ferguson, Co-founder, Powrsuit Nat caught the entrepreneurial bug at university, and at 19, embarked on her first venture. Twenty years on, she's had multiple exits, a few painful failures, and everything in between. With a knack for tackling complex problems, Nat changed the wealth-building behaviour of nearly 200,000 customers through her last startup, Hatch. Now, she's closing the gender leadership gap with Powrsuit, a career accelerator for women at every stage. Resources & Links: Women in Tourism Career Accelerator: Sign up for early bird pricing Get more Powrsuit: Every week, on our newsletter and podcast, deep dive into one self-leadership skill or challenge, complete with a 30-second action.  Listen: https://open.spotify.com/show/2sC4y2gnTFmLRbSLHd7CLh and Sign up:  https://powrsuit.com/newsletters/  Grow Tourism: https://growtourism.com/  PowerSuit Newsletter: Connect with our guests: Alex – https://www.linkedin.com/in/adykman/  Kristen – https://www.linkedin.com/in/kristen-lunman/  Natalie – https://www.linkedin.com/in/natalieferguson/  Take Action: Kristen's challenge for listeners: In your next meeting, say one thing! Whether it's a question, comment, or idea—start making your voice heard. Small actions lead to big change. Join the conversation and share your thoughts on social media using #WomenInTourism #PowerSuit #GrowTourism. Let's work together to close the leadership gap in tourism!

In this special bonus episode, we celebrate International Women's Day with Kerry Walker, CEO of Southern Discoveries. Kerry shares her journey in tourism, from starting as a hotel receptionist in Taupō to leading one of New Zealand's top tourism businesses. She reflects on the challenges women face in leadership, including gender bias, imposter syndrome, and the importance of resilience and continuous learning. We discuss how the industry can create more inclusive workplaces, the value of mentorship, and why diversity in leadership matters. Kerry offers practical advice for women aspiring to leadership, encouraging them to build strong skill sets, advocate for themselves, and challenge the status quo. She also shares insights on personal brand, workplace culture, and the importance of surrounding yourself with the right people. In closing, she reflects on the progress made for women in tourism and the work still needed to ensure equity at all levels. 00:00 Welcome to the Tourism Chat Show 00:24 The Significance of International Women's Day 00:47 Celebrating Women in Various Fields 01:07 Reflecting on Progress and Challenges 01:49 Empowerment and Inspiration 02:51 Interview Introduction: Kerry Walker 03:49 Kerry Walker's Career Journey 06:54 Challenges and Successes in Leadership 11:01 Barriers and Strengths in Leadership 15:12 Personal Brand and Mentorship 22:58 Creating Supportive Environments for Women 24:54 Overcoming Imposter Syndrome 26:08 Advice for Women in Leadership 28:08 Shoutouts to Inspirational Women 29:44 Conclusion and Thank You _____________________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

Kia ora and welcome back to The Tourism Chat Show! In this TRENZ Unpacked episode, host Michelle Caldwell shares her expert tips on how to maximise your appointment streams at TRENZ 2025. If you've ever felt like you were winging it at TRENZ, running from meeting to meeting without a clear strategy—this episode is for you! Michelle breaks down how to define your key markets, research buyers, and turn that knowledge into an effective pitch. Plus, stick around for a special interview with Prasad from General Travel in India. He shares valuable insights into what Indian buyers are looking for at TRENZ and how to stand out when selling to this growing market. Key Takeaways: 1. Define Your Key Markets Look at your past visitor data – Where are your customers coming from? Analyse industry trends – Are there emerging opportunities? Be specific about your ideal traveler – Luxury? Adventure? Family? Knowing this will help target the right buyers. 2. Research Buyers in Advance Use TRENZConnect to review attending buyers and their profiles. Prioritise quality over quantity – Focus on those who align with your market. Reach out in advance to secure meetings and maximise mutual appointment rankings. 3. Turn Research into an Effective Pitch Show buyers you understand their needs: “I saw that your company specialises in small group adventures; here's how my product fits in.” Make it easy for them: Highlight transport options, package opportunities, and exclusives. Be solution-focussed: Address potential challenges buyers may have and provide clear answers. 4. Follow Up Like a Pro Send personalised emails referencing your conversation. Provide necessary collateral: images, rates, and booking details. Make it easy for buyers to take the next step. Special Guest: Prasad Bagade from General Travel India Michelle chats with Prasad from General Travel, who provides a deep dive into the Indian travel market, booking trends, and key insights for working with Indian buyers. Highlights from the Conversation: Indian travel trends: Increasing demand for unique experiences, self-drive itineraries, and adventure activities. Peak booking seasons: Travel happens year-round, but peak times are Diwali, Christmas, and school holidays. Key factors for success: Food options (particularly vegetarian choices), clear communication, and reliable customer service. Working through inbound operators: Why Indian agents prefer working with ITOs and how it streamlines the process for New Zealand suppliers. Bonus Episodes! We have a special second episode this week to celebrate International Women's Day! Tune in on Friday for an inspiring discussion on women in leadership in tourism. Plus, next week, we have a BIG announcement related to women in tourism—so make sure you're subscribed and don't miss it! Final Thoughts If you're attending TRENZ 2025, now is the time to get strategic about your meetings. Make sure you define your markets, research the right buyers, and prepare a strong pitch. Enjoyed this episode? Share it with someone who's attending TRENZ this year! Ka kite! Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of the Tourism Chat Show, host Michelle Caldwell is joined by Luke McLeod from Tāpoi Travel for a deep dive into TRENZ from a buyer's perspective. Luke, known for his straightforward approach, shares valuable insights and expectations buyers have from sellers at the event. They discuss the importance of pre-show preparation, the key information buyers seek during meetings, and the critical role of follow-up after the event.    Luke does not pull any punches when he offers his advice to sellers - and share just how many DON'T follow up after the show.  So if you're looking to get the most from TRENZ this year, this is an episode not to miss!    00:00 Welcome to the Tourism Chat Show 00:21 Introduction to Trends Unpacked 03:53 Interview with Luke McLeod Begins 05:44 Luke's Insights on Trends and Buyer Expectations 08:50 Importance of Engagement and Research 20:53 Maintaining Relationships with Existing Partners 22:02 The Critical Role of Follow-Up 26:42 Final Thoughts and Advice for Sellers   ________________________________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of the Tourism Chat Show, host Michelle Caldwell discusses the current state and future of tourism growth in New Zealand. Michelle introduces the Hon Louise Upston, the new Minister for Tourism and Hospitality, and highlights her potential positive impact on the industry. The episode delves into Prime Minister Christopher Luxon's ambitious plans for international tourism, examining the necessity of sustainable growth and the challenges faced by local communities in handling visitor influx. With insights into government strategies and the need for balanced regional dispersal of tourism, Michelle calls for a focus on value-driven tourism and sustainable practices to ensure long-term benefits for both visitors and locals.   00:00 Welcome to the Tourism Chat Show 00:44 Introducing the New Minister for Tourism 01:37 Challenges and Opportunities in New Zealand Tourism 03:29 Government's Bold Plans for Tourism Growth 04:47 Local Concerns and Infrastructure Challenges 06:35 The Need for Sustainable Tourism 09:52 Strategic Decisions for Future Growth 11:33 Call to Action for Tourism Industry 12:24 Conclusion and Final Thoughts   ________________________________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of The Tourism Chat Show, host Michelle Caldwell interviews Henry Horne from Hobbiton Movie Set and Tours. Celebrating the second episode of 2025, the discussion dives into the transformative journey of Hobbiton from its inception in 2002 to becoming a leading attraction today. Henry shares insights on the importance of trade relationships, the impact of the Tourism Industry event TRENZ, and strategies for launching new tourism products. He also provides valuable advice for smaller operators looking to enhance their trade presence. Listeners are treated to a behind-the-scenes look at Hobbiton's growth, the challenges they faced, and their new offerings, including the premium 'Behind the Scenes Tour.'    00:00 Welcome to the Tourism Chat Show 00:32 Introduction to TRENZ Unpacked 00:55 Interview with Henry Horne from Hobbiton 03:10 The Early Days of Hobbiton 04:28 Building Trade Relationships 11:52 Unexpected Successes and Partnerships 14:34 Strategies for Trade Show Success 18:53 Advice for Smaller Tourism Businesses 21:34 Measuring Success at Trade Shows 24:49 Future of TRENZ and Hobbiton 27:56 New Product Launches at Hobbiton 38:24 Final Thoughts and Farewell   _______________________________________   Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

This is our first episode in a series of 'Where Are They Now?' - chatting with tourism legends who have moved on.  In this episode, Michelle chats with Guy Robinson about his extensive career in the tourism industry, including his roles at Ansett New Zealand, Budget Rent A Car, and Avis Budget Group. Guy discusses the impact of COVID-19 on his career, his brief stints in various roles, and his current position at Ace Rentals. Reflecting on both challenges and memorable moments, Guy offers insights on resilience, the evolving tourism landscape, and the importance of diverse revenue channels. This episode provides a rich portrait of a dynamic career shaped by global events and industry shifts.   00:00 Introduction and New Year's Greetings 06:34 Guy Current Role and Location 08:17 Tourism Career Beginnings 09:28 Long Tenure at Budget Rent A Car 11:41 Impact of COVID-19 on Career 13:11 Post-COVID Career Ventures 17:39 Skills and Resilience in Tourism 22:57 Memorable Moments in Tourism 28:57 Current Thoughts and Future in Tourism 35:45 Closing Remarks and Final Thoughts   __________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this special (and slightly chaotic!) Christmas episode of the Tourism Chat Show, host Michelle is joined by an incredible lineup of guests: Adele Marsden from New Zealand Educational Tours, Lisa Chambers dialing in from Cairns Adventure Group, Garth Oakden of Tongariro River Rafting, and John Gregory from Terranova Tours. Together, they take a light-hearted look back at 2024, sharing highlights like business expansions, awards, and personal milestones (weddings included!). The group doesn't shy away from discussing the year's challenges, including non-refundable deposits and shifting travel patterns. Looking ahead to 2025, the conversation turns to dreams of diversification, prioritizing self-care, and strengthening industry support networks. This festive episode wraps up with reflections on successes and aspirations for the year to come. Join us for laughs, insights, and a toast to the future! 00:00 Welcome to the Tourism Chat Show 00:17 Meet the Special Guests 01:26 Highlights of 2024 04:19 Challenges Faced in 2024 06:57 Key Learnings and Future Outlook 18:51 Adventure Tourism Trends 23:41 Responsibilities of Managing Young Travellers 24:38 Trends in New Zealand Tourism 26:03 Challenges in Tourism Funding 29:34 Tourism Industry Collaboration 32:15 New Roles and Opportunities 37:24 Holiday Plans and Reflections 42:06 Podcast and Future Plans 42:53 Conclusion and Holiday Wishes _____________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of the Tourism Chat Show's 'TRENZ Unpacked' series, host Michelle welcomes Craig Wilson, a veteran mentor for the TRENZ new exhibitor programme. Craig shares expert advice for first-time exhibitors, highlighting how to prepare marketing materials, make the most of networking and formal appointments, and the importance of post-TRENZfollow-ups. He also discusses the mentoring programme, offering insights to ensure new exhibitors have a successful engagement at TRENZ. Tune in to learn valuable tips from Craig's extensive experience in the tourism industry.   00:00 Welcome to the Tourism Chat Show 00:21 Introduction to Craig Wilson and TRENZ Unpacked 01:08 Maximizing Your TRENZ Opportunities 01:30 Importance of the Mentoring Program 02:26 Interview with Craig Wilson 04:15 Common Mistakes and Tips for Exhibitors 05:34 Trade Pricing and Networking Strategies 10:46 Building Meaningful Relationships at TRENZ 15:44 Success Stories and Final Advice 17:25 Conclusion and Farewell   __________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of the Tourism Chat Show, host Michelle Caldwell welcomes Jacqui Lloyd, Chief Executive of the New Zealand Cruise Association, for an insightful discussion. Jacqui provides an update on the economic impact of cruise tourism in New Zealand, highlighting the findings of a recent study conducted by the AEC group. The conversation covers various topics, including significant economic contributions, regional benefits, rising costs, regulatory complexities, and trends in the global cruise sector. Jacqui also addresses the challenges faced by the industry and outlines her priorities for 2025, focusing on data collection, government relations, and collaborative efforts to enhance cruise tourism in New Zealand.   00:00 Welcome to the Tourism Chat Show 01:18 Upcoming Episodes and Listener Appreciation 02:43 Introduction to Jacqui Lloyd and Cruise Industry Update 03:30 Economic Impact Assessment Findings 07:01 Challenges and Future of Cruise Tourism in New Zealand 18:29 Comparing New Zealand and Australian Cruise Industries 20:06 Collaboration and Advocacy in the Tourism Sector 23:07 Public Perception and Social License of Cruise Tourism 25:00 Optimising Passenger Logistics 25:22 Economic Impact of Cruise Tourism 25:59 Funny Anecdote from Picton 28:25 Trends in the Cruise Sector 30:19 Accessible Travel and Immersive Experiences 33:17 Innovations in Cruise Ship Technology 34:05 Sustainability and Future Fuels 36:46 National Strategy and Government Relations 39:57 Concluding Thoughts and Future Outlook ___________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of the Tourism Chat Show, host Michelle welcomes Will Cannon, an Experience Supervisor at Weta Unleashed and the 2024 Young Tourism Export Council Rising Star Award winner.   Will discusses the significant influence of Gen Z in tourism, offering insights on how businesses can attract this dynamic audience. He emphasises the importance of sustainability, transparency, and inclusiveness in engaging Gen Z both as visitors and employees.   Will also shares his journey in the tourism industry and provides actionable advice for future planning, making this an episode filled with valuable takeaways for tourism professionals.   00:00 Welcome to the Tourism Chat Show 00:25 Introducing Will Cannon: Rising Star in Tourism 02:08 Will's Journey in the Tourism Industry 07:51 The Potential of Gen Z in Tourism 12:01 Engaging Gen Z: Insights and Strategies 19:35 Brands and Trends Shaping the Future 24:15 Creating Memorable Experiences at Weta Unleashed 27:53 Final Thoughts and Advice for Tourism Businesses   ___________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of the Tourism Chat Show, host Michelle welcomes Anne Newman, the General Manager of Christchurch Adventure Park. Anne, recently named the Akiaki Emerging Tourism Leader at the New Zealand Tourism Awards, shares insights into her career, the challenges she's faced, and the strategies she employs to lead effectively in the tourism industry. The conversation covers topics such as crisis management, team motivation, and the future potential of Christchurch Adventure Park. Additionally, listeners are reminded about the closing dates for the TRENZ applications and are encouraged to stay tuned for upcoming episodes featuring interesting topics and guests in the tourism sector.     00:00 Welcome to the Tourism Chat Show 00:29 Introducing Anne Newman 01:08 TRENZ Unpacked Series 02:23 Interview with Anne Newman 04:53 Anne's Career Journey 08:03 Challenges and Crisis Management 13:46 Leadership and Teamwork 21:24 Future of Christchurch Adventure Park 26:14 Emerging Trends in Adventure Tourism 29:14 Advice for Emerging Leaders 33:20 Closing Remarks   ___________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of The Tourism Chat Show, Michelle welcomes Alex Diethelm from Weekend Getaways and Dogalong. They discuss Alex's journey from Switzerland to New Zealand, her career in tourism, and how COVID-19 spurred her entrepreneurial ventures. Michelle reflects on insights from the recent Tourism Summit in Auckland, including standout speakers and the Tourism Awards. Alex shares her experiences in building her businesses, the challenges faced, and the rewarding relationships formed with tourism operators. They also talk about the rise of dog-friendly travel and Alex's public speaking journey. 00:00 Welcome to the Tourism Chat Show 01:03 Reflecting on the Tourism Summit 04:18 Introducing Alex Diethelm 04:57 Alex's Journey in Tourism 08:44 Starting Weekend Getaways 10:54 Building Relationships with Tourism Operators 15:52 Managing Two Websites 17:00 The Rise of Dogalong 19:34 The Birth of Dogalong 20:29 Winning the Jury's Heart 21:06 Getting Featured on Seven Sharp 23:18 Facing Public Speaking Fears 27:11 Tips for Calming Nerves 32:46 Future Goals for Dogalong and Weekend Getaways 36:12 Conclusion and Contact Information   ___________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of the Tourism Chat Show, host Michelle continues the TRENZ Unpacked series, providing valuable tips and industry insights for those attending this important tourism trade event. This episode features Cess from Ngāi Tahu Tourism, an industry expert with 30 years of experience, particularly in the Asian markets.   Cess shares his journey, discusses the importance of trade channels, provides tips for new sellers, and offers valuable advice on cultural considerations and commission structures. This session is packed with strategies to build long-term relationships and successfully navigate international trade channels.   00:00 Welcome to the Tourism Chat Show 02:58 Cess's Journey in the Tourism Industry 05:44 The Importance of Trade Channels in Tourism 08:14 Navigating Trade Channels and Trends 12:45 Cultural Sensitivities in International Markets 16:26 Leveraging Trade Networks for Business Growth 18:55 Common Mistakes and Misconceptions in Trade 22:02 Balancing Trade and Direct Business 23:16 Seasonality and International Markets 25:06 Cultural Sensitivity in Tourism 27:13 The Future of Trade Channels 31:28 Maximizing Trade Channel Potential 33:37 Effective Follow-Up Strategies 37:21 Conclusion and Final Thoughts   This episode is brought to you with the support of Tourism Industry Aotearoa and the TRENZ Events team.  If you'd like to register to come to TRENZ in 2025, please click here for details https://www.trenz.co.nz/trenz/sellers _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of the Tourism Chat Show, host Michelle Caldwell interviews Natasha Hoffman, the digital marketing advisor for Zealandia in Wellington. Natasha shares her career journey, key social media strategies, and the viral success of Zealandia's creative content. Listeners will gain valuable tips on developing an authentic brand voice, staying on top of social media trends, and balancing organic and paid reach.    00:00 Welcome to the Tourism Chat Show 02:07 Upcoming Episode Announcement 03:50 Natasha Hoffman's Career Journey 07:20 Viral Social Media Success 10:16 Social Media Trends and Strategies 12:44 Tools and Tips for Social Media Management 26:14 LinkedIn and Personal Branding 30:47 Aspiring Digital Marketers 31:52 Conclusion and Farewell   Today's Guest: Natasha Hoffman - https://www.linkedin.com/in/hoffmannatasha/ Zealandia - https://www.facebook.com/Zealandia _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

Navigating New Zealand's Tourism: From Dive Masters to Sustainable Practices   In this episode of the Tourism Chat Show, host Michelle dives into New Zealand's dynamic tourism industry with special guest Tim Barke. They discuss Tim's fascinating journey from dive master to General Manager of Westervelt NZ, where he shares valuable insights on how tourism can help achieve community goals and the power of storytelling in guest relations. The conversation covers key topics like managing Lake Wanaka's tourism, navigating the challenges of COVID-19, and embedding sustainable practices at Poronui Lodge and Westervelt International. Tim also emphasises the importance of balancing business growth with environmental responsibility, highlighting collaboration with regional councils and land trusts. Wrapping up the episode, they explore Taupo's unique tourism experiences and the critical role of authentic networking and collaboration in building sustainable, environmentally conscious businesses.   00:00 Welcome Back to the Tourism Chat Show 01:14 Introducing Today's Guest: Tim Barke 03:23 Tim Barke's Journey in Tourism 03:53 From Dive Master to General Manager 08:38 Challenges and Opportunities in Tourism 15:11 Sustainability in Tourism 18:38 Sustainability in Tourism: A Business Perspective 19:26 Community Engagement and Positive Impact 20:05 Environmental Projects and Storytelling 22:24 Collaboration with Māori Trusts 23:32 Long-term Vision and Cathedral Thinking 24:52 Post-COVID Tourism Industry Focus 27:12 Quality Over Quantity in Tourism 28:26 Taupo's Unique Tourism Offerings 31:17 Opportunities for Regional Collaboration 33:48 Advice for Future Tourism Strategies   Today's Guest: Tim Barke: https://www.linkedin.com/in/tim-barke-5a03404/  Poronui Lodge: https://www.poronui.com/    _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of The Tourism Chat Show, host Michelle Caldwell introduces the 'TRENZ Unpacked' series, highlighting the significance of the ongoing TRENZ event.   Special guest Thomas Orr from Helisika shares his success as a first-time exhibitor this year, focusing on initial expectations, the benefits of shared stands, cost-effectiveness, and the importance of relationship-building. The discussion explores preparation strategies for appointments, personalised pitches, effective networking, and individualized follow-ups.   We also discussed product development based on market gaps, leveraging new products for buyer interest, and the long-term benefits of participation in trade shows for boosting local businesses and enhancing New Zealand's global appeal.    00:00 Welcome to the Tourism Chat Show 00:12 Introduction to TRENZ Unpacked 00:37 Applications for TRENZ Now Open 06:41 Interview with Thomas Orr 07:21 Thomas' Experience at TRENZ 10:59 Challenges and Adaptations 12:50 Securing Appointments and Building Relationships 13:43 Evaluating the Value of TRENZ 15:51 Immediate Success and Future Growth 17:08 High-End Packages and Client Satisfaction 17:28 First Trade Show Experiences 17:47 Tips for First-Time Attendees 18:57 Tailoring Presentations for Different Clients 20:08 The Importance of Networking 21:42 Effective Follow-Up Strategies 23:57 Developing New Products for Trade Shows 25:45 Looking Forward to TRENZ 2025 27:06 Advice for Prospective Exhibitors 28:48 Conclusion and Final Thoughts   This episode is brought to you with the support of Tourism Industry Aotearoa and the TRENZ Events team.  If you'd like to register to come to TRENZ in 2025, please click here for details https://www.trenz.co.nz/trenz/sellers _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

This episode marks the final installment of the 'TRENZ Unpacked' series on The Tourism Chat Show, where host Michelle dives deep into the anticipated TRENZ event in Wellington, featuring an exclusive interview with Rebecca Ingram, Chief Executive of Tourism Industry Aotearoa.   They discuss the event's focus on maximizing business-to-business (B2B) connections, the sustainable funding crisis facing Regional Tourism Organizations (RTOs), advocacy issues, and practical tips for attendees. The TRENZ event highlights include implementing feedback for enhanced B2B interactions, streamlined processes for a better experience, and measures to showcase Wellington's unique offerings.   The discussion also addresses the importance of sustainable tourism funding, engaging with local councils, and the broader vision for New Zealand's tourism industry. Listener engagement is encouraged, with a promise of unique networking opportunities and a vibrant close to the event.   00:00 Opening Remarks and Feedback on TRENZ Event 00:50 Welcome to the Final Episode of TRENZ Unpacked 01:25 Industry Challenges and Advocacy Efforts 03:58 Excitement and Preparations for TRENZ in Wellington 06:03 Innovations and Expectations for the Upcoming TRENZ Event 13:46 Sustainable Tourism and Event Design at TRENZ 17:18 Advice for Making the Most Out of TRENZ 22:12 Addressing Sustainable Tourism Funding and Advocacy Projects 29:49 Closing Thoughts and Anticipation for TRENZ   This episode is brought to you with the support of Tourism Industry Aotearoa and the TRENZ Events team.  _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

The episode features an interview with Hadyn Fitzpatrick from Tourism New Zealand, who shares insights on tapping into the North American market, the benefits of airline connectivity for New Zealand tourism, and the strategic approach to education and partnership in the industry.   Additionally, we discuss marketing New Zealand to North American travellers, overcoming challenges related to seasonality and distance, and leveraging technology and traditional sales channels to maximize tourism opportunities. Key advice for tourism suppliers includes understanding distribution channels, effectively utilising networking opportunities, and preparing a compelling proposition for TRENZ attendees.   02:31 Special Guest Hadyn Fitzpatrick: Insights from Tourism New Zealand 03:23 Exploring the U.S. Market: Distribution Systems and Opportunities 04:59 The Role of Air Connectivity in Tourism Growth 07:20 TRENZ 2024: What to Expect and How to Prepare 12:58 Marketing New Zealand to North America: Challenges and Strategies 22:39 Embracing AI in the Travel Industry: Future Trends and Applications 24:49 Maximising Opportunities at TRENZ: Tips for New Zealand Sellers 29:38 Closing Thoughts and Looking Ahead to TRENZ   Check out our Instagram for the TNZ North American Distribution slide @thetourismchatshow _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

This episode of The Tourism Chat Show hosted by Michelle Caldwell, focuses on the upcoming TRENZ 2024 event being hosted in Wellington for the first time. The episode features an in-depth discussion with Jo Heaton from WellingtonNZ, who provides insights into the event's preparations and the excitement surrounding it. Highlights include the new opportunities presented by Tākina, Wellington's Exhibition and Convention Centre, which is essential for hosting such a significant event. The discussion covers the comprehensive planning that has gone into making the event a success, from sustainability efforts to ensuring a rich experience for attendees through a variety of famils. Jo also touches on the unique aspects of Wellington that make it an ideal location for TRENZ, such as its compact nature and the ability to influence government officials due to its status as the capital city. Moreover, the episode teases upcoming features and encourages both buyers and suppliers to engage fully with the Trends event for a comprehensive understanding and experience of Wellington.   00:00 Welcome to Wellington: A City of Change 00:36 Introducing the TRENZ Unpacked Episode 01:21 Exploring Wellington: Tips and Activities 03:10 The Excitement of Hosting TRENZ in Wellington 04:30 A Deep Dive into Wellington's Convention Center, Tākina 10:47 What to Expect at TRENZ in Wellington 16:27 Sustainability and Community Engagement at TRENZ 19:00 Looking Forward: The Impact of Hosting TRENZ 24:55 Final Preparations and Tips for Attendees 27:13 Closing Thoughts and Acknowledgments

This episode of The Tourism Chat Show hosted by Michelle Caldwell features Olivia Ponniah from Liv &Travel, a UK-based independent travel company launched right before the pandemic. Liv shares her experiences as a first-time attendee of the New Zealand tourism trade show, TRENZ, focusing on her search for unique New Zealand travel experiences that cater to luxury travellers. She emphasises the importance of building relationships with local suppliers and seeks to bring New Zealand closer to her clients. Liv also discusses the challenges of launching her business near the pandemic's start, her company's partnership with Major Travel, and the recent demand for travel to New Zealand from the UK market. Additionally, she talks about her strategies for maximising her time at TRENZ, gives advice to first-time attendees, and highlights the importance of sustainability and supporting local communities.   00:00 Launching a Travel Business Pre-Pandemic: A New Zealand Focus 00:28 Welcome to the Tourism Chat Show: TRENZ Unpacked Episode 00:40 Introducing Olivia Ponniah: A First-Time Buyer's Journey to TRENZ 02:34 Building a Global Travel Business: The Story of Liv &Travel 03:43 Exploring New Zealand: Anticipations and Aspirations 04:40 Seeking Unique Travel Experiences: The Luxury of Personalisation 07:15 The Challenges and Excitements of a First-Time Buyer at TRENZ 14:26 Sustainable Tourism: Balancing Luxury and Responsibility 16:43 Maximising Time at TRENZ: Strategies for Success 18:35 Advice for First-Time Attendees: Embracing the TRENZ Experience _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of the Tourism Chat Show, host Michelle discusses the future of the tourism industry and the role of workforce development in achieving sustainable and resilient tourism. Michelle introduces Alex Dykman from Grow Tourism, who shares insights on the inception of Grow Tourism, a SaaS product aimed at providing contemporary, engaging, and practical learning experiences for tourism professionals. The company aims to support the industry's transformation towards sustainability, resilience, and commercial viability. Alex explains the challenges traditional education faces in keeping pace with industry changes and highlights Grow Tourism's agile, future-focused curriculum designed around five pillars for delivering high-value tourism outcomes. The episode also covers the pricing model, the benefits of professional development, and the potential for expanding Grow Tourism internationally. _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of the Tourism Chat Show, host Michelle Caldwell introduces listeners to Thomas Orr from Helisika  and Paul Chaplow from Whanganui and Partners, who are attending the tourism event TRENZ for the first time. The episode focuses on their companies' backgrounds, their motivation for participating in TRENZ, and their preparation strategies. Thomas Orr discusses Helisika's approach to showcasing their helicopter-based adventure services and their hopes for gaining exposure. Paul Chaplow shares Whanganui and Partners' goals to present their region's offerings, focusing on arts, heritage, and their aspiration to attract more international visitors. Both guests discuss their expectations and the long-term relationship-building purpose of attending TRENZ. 00:00 Unlocking the Secrets of Inbound Tourism Operators   00:29 Welcome to the Tourism Chat Show: TRENZ Unpacked   02:41 First-Time Exhibitors at Trends: Helisika's Journey   04:38 Exploring the New Frontier: Kaimanawa Alpine Adventures   06:58 Preparing for Trends: Strategies and Expectations   08:20 Sharing the Spotlight: The Benefits of Collaboration   11:42 A Fresh Perspective: Whanganui and Partners at TRENZ   17:37 Setting the Stage for Success at TRENZ    This podcast has been produced with the support of Tourism Industry Aotearoa - the hosts and organisers of TRENZ.  _______________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

This episode of the Tourism Chat Show, hosted by Michelle Caldwell, focuses on preparing for and maximizing the benefits of attending TRENZ. Guest Brad "Paddo' Patterson, a seasoned sales manager with over 20 years of experience at TRENZ, shares his insights. Discussion topics include the importance of follow-ups, effectively selecting and scheduling appointments, researching buyers, and strategically approaching different types of sales calls. Brad emphasizes the value of relationship-building, both before and during the event, as well as the importance of respecting every appointment. The conversation also touches on common mistakes exhibitors make and offers advice on avoiding them. Additionally, Brad shares personal anecdotes and advice on family travel destinations within New Zealand. The episode concludes with quick-fire questions to know more about Paddo personally.   00:00 Introduction to Market Research 00:40 Welcome to the Tourism Chat Show 00:57 Preparing for Trends 01:22 Introduction to the Guest Speaker 01:47 Engaging with the Tourism Chat Show 02:48 Trends Unpacked: An Interview with Brad Patterson 03:23 Understanding the Tourism Industry 04:04 The Evolution of Trends 06:23 Brad Patterson's Journey in Tourism 11:33 The Importance of Understanding Your Business 13:47 Strategies for Securing Appointments with Buyers 16:48 The Importance of Networking in Tourism 17:40 Common Mistakes in Tourism Marketing 27:00 The Importance of Making Connections at Events 27:50 Overcoming Introversion at Large Events 28:22 Learning from Industry Veterans 29:14 Navigating Different Markets 29:45 The Importance of Asking for Help 30:12 The Impact of COVID on the Industry 31:27 The Importance of Follow-Up After Events 34:08 Understanding the Importance of Inbound Operators 35:08 The Challenges of Changing Rates 36:11 The Importance of Preparation for Events 40:52 The Value of Building Relationships at Events 41:43 The Cost of Attending Events 46:03 The Importance of Networking at Events 46:50 Final Thoughts and Quick Fire Questions 47:08 Favorite New Zealand Destinations     This podcast has been produced with the support of Tourism Industry Aotearoa - the hosts and organisers of TRENZ.  _______________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

The discussion revolves around the journey of Island Aviation in Auckland, focusing on its sustainable initiatives. Chris Sattler, from Island Aviation, outlines the measures they have taken to reduce their environmental impact, their focus on community engagement, and future goals regarding sustainable aviation technologies. Some of these efforts include reforestation projects and carbon offsetting. He also candidly discusses the complexity of transitioning to electric or hydrogen powered aircraft, citing significant infrastructure and regulation hurdles. Sattler stresses the importance of collaboration with other stakeholders, be it regulators, fuel companies, or customers, to achieve long-term sustainability goals.   00:00 Introduction and Challenges of Switching to Electric Aircraft 02:57 Meet Chris Sattler from Island Aviation 03:22 The Journey of Island Aviation 05:28 Sustainability Initiatives at Island Aviation 07:57 Measuring and Offsetting Emissions 09:15 Engaging Customers in Sustainability 10:45 Challenges in Measuring Sustainability 12:16 Community Engagement and Sustainability 22:20 Future Goals and Milestones in Sustainability 31:12 Promoting Sustainability and Engaging Stakeholders 36:46 Conclusion and Final Thoughts   __________________________   Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this edition of the Tourism Chat Show, host Michelle provides a thorough overview of how to work with trade in the tourism industry. She offers essential tips and information including refreshing market understanding, handling trade partnerships, and maintaining administrative capabilities. She talks about the importance of marketing collateral, setting and adjusting pricing, collaboration with other institutions, and maintaining efficient booking systems. Also, Michelle emphasizes the importance of Qualmark for tourism operators planning to work on the international platform. Finally, she shares some pointers on how to maximize impact during trade shows and the relevance of follow-ups.   00:05 Introduction and Overview   00:21 Understanding Trade Readiness   01:06 Why Work with Trade?   03:30 Challenges and Benefits of Working with International Travel Trade   09:53 Understanding the Travel Distribution System   12:02 Working with Inbound Tour Operators   20:58 Understanding Commission Levels in Trade   23:25 Tips for Working with Trade   24:21 Improving Your Booking System   25:13 Working with Tour Operators   26:16 Credit and Payment Policies   27:50 Understanding Your Rates and Contracts   29:18 Pricing Requirements and Strategies   34:42 Maximizing Your Impact   36:52 Admin and Resources Required   38:05 Marketing Collateral and Trade Shows   42:13 Final Thoughts and Tips     Are you Trade Ready? Checklist - Scroll to the bottom of the page and fill out the form for an immediate email response with the document https://www.destinatenz.com/representation      Blog Post - How to work with trade - https://www.destinatenz.com/post/ask-destinate-working-with-travel-trade    _________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode of The Tourism Chat Show, host Michelle interviews Helen Hayes, a multi-award winning travel writer and editor from Australia. We delve deep into the art of storytelling in tourism. Helen shares some insider secrets about effective storytelling to attract travel media attention. She elaborates on the significance of authenticity, passion, and unique experiences in creating compelling stories. Further, she offers valuable advice on networking with editors, hosting journalists, crafting appealing pitches, and maintaining professionalism in the industry. Helen also emphasizes the importance of having high-quality photographs of your offerings, as visuals often clinch deals for businesses. This is your guide to captivating media in tourism and a show for all tourism marketers and business owners.   __________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

This episode of the Tourism Chat Show features an insightful chat with Tom Collier, the owner of Kaewa Tours. As a first-time attendee at TRENZ this year, Tom shares his experience, success, and advice for those considering attending. He advocates for the value of the TRENZ show as integral to his business's growth and the capacity for networking and establishing fruitful relationships. Tom touches on his journey, from the corporate world to establishing his own tour guiding business, sharing the focus on sustainability and staying connected to his RTO. Michelle and Tom also discuss how a business can prepare, stand out, and benefit from TRENZ and the importance of aligning to your business goals. In addition to that, they highlight how businesses can leverage AI and their respective communities to further thrive in the ever-changing tourism landscape. This podcast has been produced with the support of Tourism Industry Aotearoa - the hosts and organisers of TRENZ.  If you haven't signed up to attend TRENZ 2024 yet, it's not too late.  Check it out here: https://www.trenz.co.nz/  _______________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

Welcome to our 100th episode!   We are excited to welcome Peter Harding, the Managing Director of Grand Pacific Tours to today's show.  We'll cover off Peter's career journey, the evolution of coach touring in New Zealand, the shift towards a more discerning and intimate travel experience with smaller vehicle capacities, and the success of their highly rated Ultimate and Premium Economy coach tours. Peter and Michelle delve into marketing strategies, the impact of technology and the importance of sustainable practices. Peter also shares personal anecdotes and exciting stories from clients' travels.  Keep listening to find out who Peter thinks should play him in a movie about his life in our quick fire round.  ________________________________________   Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

We are back with our first in a series of special episodes dedicated to TRENZ.   Applications have opened for sellers and buyers open today so it's time for you to start planning your international trade activity for 2024! We have Lou Baddiley from Rotorua NZ on the show today. Lou was a first timer to TRENZ this year so shares some great insights into what the show entails and some great tips on how to get ready for it from an RTO perspective.  She outlines her role as an RTO in the complex world of trade sales and how they support their operators in making connections with key partners from around the globe.  Lou gives some fabulous tips on getting organised for the show, how to do your follow up and how to manage getting a lot of information across in a 15min appointment.  Lou achieved some great success at TRENZ last year and if you've signed up to go and would like some extra tips, or are still on the fence about attending then tune in and see if we can convince you it's the place to be!  For more Tips on WHY you should attend TRENZ, check out our episode from last year (16/11/22), TRENZ Talk 1 - Why Should I attend TRENZ?  www.trenz.co.nz  ____________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

Welcome to this week's episode of The Tourism Chat Show! Our guest is Kumar Swaminathan from Xperienz, and he shares fascinating insights on several topics. We delve into his journey into the US market, exploring the opportunities and challenges he's encountered along the way. Kumar also provides his perspective on the world of luxury and premium travel, and he explains his strategies for identifying and connecting with his 'ideal customers' who seek these exclusive experiences. In addition, we explore how technology has played a pivotal role in setting Xperienz apart in the highly competitive travel industry. Kumar shares innovative approaches they've employed, enhancing the overall travel experience for their clients. And don't miss the quick fire round, where Kumar reveals his all-time favorite book that he's read over 20 times, offering a glimpse into the literary inspiration behind his journey. Tune in for a captivating and informative discussion on the world of travel and tourism! _________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

Totally Tourism's Mark Quickfall joins us on the podcast today to discuss his 30 year love affair with the tourism industry.  We cover the changes and challenges he's seen throughout his time in tourism, what has changed for the better (and worse) and he shares his views on governance and advice for operators starting out in the tourism industry.  We tackle the hot topic of tourism in Milford Sound and what's required to get things done.  And in the quick fire we ask Mark who the most famous person in his phone is.....  Thanks for tuning in to The Tourism Chat Show.  ___________________________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

It has been a while since you've heard from us, but we are still here, and still committed to publishing great content for you to enjoy.  This is a new era for our podcast, with a refreshed look and feel, new music and a great line up of guests from not only New Zealand, but around the world!  This short episode outlines our plans and we'll be back next week with our very first guest.    Powered by: Destinate NZ

In today's episode, we have the pleasure of hosting Tourism Industry Aotearoa's Chief Executive, Rebecca Ingram. We delve into her first year in the role, the various projects she has been involved in, and the challenges she foresees in the industry. However, the primary focus of our discussion is on TRENZ, New Zealand's most significant tourism trade show. With only two weeks left until the event, we explore the changes made to the traditional program, the new additions to the event, and the exceptional theming that promises to wow the delegates. Furthermore, we discuss the importance of the tourism industry in New Zealand's economic recovery, particularly in the wake of the COVID-19 pandemic. Tourism Industry Aotearoa - https://www.tia.org.nz  TRENZ - https://www.trenz.co.nz  ___________________________________________ If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

As the TRENZ trade show in Ōtautahi Christchurch approaches in three weeks, we're sharing tips on how to make the most of your time there. We discuss the importance of preparation to ensure a smooth week, using appointment times to build relationships and gain market insights, structuring presentations during appointments, and following up after the event. We're fortunate to have Adele Marsden from New Zealand Educational Tours, and Louise Bilbie and Rachel Wallace from ANZCRO in Australia, joining us to share their memorable experiences with TRENZ appointments and provide tips for standing out with buyers at the trade show.   Timings:   14.28 - Adele Marsden (https://www.nzet.co.nz) 23.31 - Louise Bilbie and Rachel Wallace (https://www.anzcro.com.au)  34.57 - Update on gifts and pack-in details at TRENZ  _____________________________________________________________ If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

In this episode, we welcome James Donald, co-founder of Yonder and Head of Development to the show. We explore the fascinating world of ChatGPT, a cutting-edge language model developed by OpenAI. Based on the GPT-3.5 architecture, ChatGPT is capable of understanding and generating human-like language, making it a valuable tool for a variety of applications, including tourism. We delve into how ChatGPT works, including its training process and the types of data it uses to generate responses. We also discuss the potential impact of ChatGPT on the tourism industry, such as its ability to provide personalized recommendations and language translation services and also cover off some of the ethical considerations in using it. Join us as we discover the inner workings of ChatGPT and explore its potential to revolutionize the way we communicate and travel in the future. You can find James here > https://www.yonderhq.com/contact-us ______________________________________________ If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

This week we head to Ōtautahi Christchurch to have a chat with Christchurch NZ's Head of Tourism, Kath Low.  In May, TRENZ returns to Christchurch for the first time since 2006! (who was there?) A lot has happened since then so we cover off what's new and exciting, some of the things we can expect (but not ALL the secrets) and Kath very generously shares some local insider tips on what to do over the weekend if you're extending your stay.  It's less than 6 weeks to go until we are at TRENZ so now is the time to start planning your stay and to get excited about what you're going to experience.  For more info, head to https://www.christchurchnz.com/  _______________________________________ If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

It was a month ago that Cyclone Gabrielle ripped through parts of the North Island so today we head to Hawke's Bay for an update on how the visitor sector is faring with Hawke's Bay Tourism Trade Marketing & Sales Manager, Heather Matthews.  We have an in-depth discussion about the state of tourism in Hawke's Bay covering off access in and out, what's open, how the locals feel about welcoming back visitors and of course, how we can all help.  It's time to start planning that winter getaway to Hawke's Bay!  https://www.hawkesbaynz.com/ __________________________________________ If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

It has been two long years since we did a cruise update on the show so today we're delighted to welcome Ro du Plessis-Wentzel from ID Tours to discuss how the restart has gone, the incredibly challenging summer we've had, plus what they look for when building shore excursion programmes for their cruise line customers.  It's a very informative episode for anyone who works in the cruise industry, or for tourism operators who are keen to learn more about this growing industry.  www.destinatenz.com __________________________________  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

If you're attending TRENZ this year, this is an episode designed to help you make the most out of your appointment schedule.  I'll cover off my tips for building your comprehensive trade page on TRENZ Connect as well as the homework you should start doing NOW to be prepared for the appointment schedule opening on 6th March.  Tune in, take notes and get cracking on organising yourself for the biggest Tourism Trade event of the year!   Some useful tips: Page builder user guide https://portal.trenzconnect.co.nz/guides/TRENZ_Connect_Seller_Guide.pdf TRENZ FAQs page https://www.trenz.co.nz/trenz/trenz-2023/faqs TRENZ Seller page https://www.trenz.co.nz/trenz/trenz-2023/sellers TRENZ TS page https://www.trenz.co.nz/trenz/trenz-2023/tourism-services TRENZ Seller/TS programme (download) https://www.trenz.co.nz/media/3555/download/Seller%20and%20TS%20Programme%202023.pdf?v=1 Unofficial functions form https://forms.office.com/r/UgT5HB82wi Sellers TRENZ Tips #2 https://mailchi.mp/tia.org.nz/trenz-tips-15800808?e=14f98c2d70 ____________________________________ This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

Thanks for tuning in to our first episode of 2023.  What a start to the year it has been.  Today is a short episode welcoming in the New Year (we're starting it late) and I also share some tips for communicating through a crisis.  If you're an operator struggling in one of the weather affected regions and need some help, please don't hesitate to contact me to see how I may be able to assist.    Happy New Year.  www.destinatenz.com 

Chamber is back for the last episode of 2022 and boy is this a fun episode!   Here's a list of all the topics we cover in this action packed show.  2.31 - Differences between working in Australia and New Zealand 4.28 - Travelling long haul again - what's changed?  6.01 - Tourism Australia's Marketplace event in the UK 14.22 - ATEC Meeting Place in Cairns 17.24 - What they're saying about NZ 20.09 - Is Regenerative Tourism a thing in Australia?  24.49 - Things we've learnt in 2022 35.32 - What we're taking into 2023 - our plans 42.47 - Merry Christmas from us    Thanks for listening in and supporting this podcast in 2022, we hope to have you back to join us in 2023 - the next episode will air on18th January 2023.  Meri Kirihimete  ________________ This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

Air New Zealand are one of the major partners for TRENZ so we are fortunate to have two international GMs join us today for a market update.  Ben Evers-Swindell, General Manager Americas and Jonathan Zhang, General Manager Asia for Air New Zealand join Michelle in today's episode.  We discuss the level of interest from trade in attending TRENZ 2023 and changes in the distribution channel in these major markets.  We touch on Air NZ network and capacity updates with some surprising results!  And we look at demand for travel to NZ alongside some changes in booking patterns and consumer trends.  It's a really informative episode packed with insights from the international General Managers.  Thank you to Air New Zealand for being so generous with your team's time, and for also being such a great partner for TRENZ.  www.airnewzealand.com ____________________________________________  This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

Steven Dixon has been the General Manager at Qualmark for just over a year now so we thought now is the right time to catch up and hear about the plans he has for the future of the quality assurance programme.  Steven gives us insight into the benefits of being part of Qualmark and shares some of the challenges they've had and how they are working their way through them.  He tells us about some of the updates we'll see to Qualmark and shares some tips on how to get ready for that assessment.  Keep an eye out for Qualmark's new website coming soon! www.qualmark.co.nz __________________________________ This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

Fresh off their two big wins at this year's NZ Tourism Awards, we welcome Nadine Toe Toe from Kohutapu Lodge and Tribal Tours in Murupara.  This is a raw and real interview that covers starting a regenerative tourism business before it was even a thing we talked about.  Nadine opens up on the challenges they've faced and the success they've had through their very authentic connection with their local community.  Every now and then, you sit and listen to someone speak who really inspires you, someone you just want to give a big hug to and say thank you for all you do..... this was that interview for me.  I hope you enjoy it as much as I did.  https://www.kohutapulodge.co.nz/ ____________________________ This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

PurePods have received a lot of attention in the news recently with their capital raise, so I thought it would be fun to have a chat with their Business Development Manager, Kate Baxter to find out more.  Kate has a history working in tourism but has now swapped her high heels for gumboots and combined her love of the country with her industry experience.  PurePods offer farmers a fantastic way to diversify their income and with it, provide some really unique and innovative sustainability projects and goals.  If you have space and want to know more about PurePods, you can find them here https://www.purepods.com/ _______________________________________ This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!

TRENZ is New Zealand's largest international tourism business event and most important event of the year on the tourism events calendar. TRENZ brings hundreds of international Travel Buyers together to meet with New Zealand's leading tourism operators (Sellers) over four days to build or renew relationships and negotiate business for upcoming seasons. We're excited to be heading to TRENZ at Te Pae Christchurch Convention Centre, Ōtautahi Christchurch in 2023. This week we cover off why you should attend Trenz.  We're very excited that 2023 will see the first full Trenz since 2019 and the first in Ōtautahi Christchurch since 2006! 5:49       What is TRENZ? 11:07     Operator Perspective – Rob Jewell, CEO Fox Glacier Guides 15:44     Purpose of TRENZ 17:36     TRENZ Tech 18:50     What's new for 2023? 21:40     RTO Perspective – Rebecca Evans, Marketing Manager, Hamilton Waikato Tourism 28:19     My top 10 tips on why you should go to TRENZ   Here's a list of useful links TRENZ website Seller specific page FAQs–we will continue to add to this as planning progresses Seller pricing (pdf download) Seller criteria (pdf download) Tourism Services (formerly known as Trade Booths) page Tourism Services pricing (pdf download) Tourism Services criteria (pdf download) TRENZ/TRENZ Connect –how it works   Melissa is the Seller expert and the one for you to know. Seller questions are best sent to: info@trenz.co.nz Adrienne is the TIA membership guru and can help get new members signed up - contact her at member@tia.org.nz __________________________________________________________________ This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that!