Podcasts about baystate health

Dr. Ebrahim Barkoudah, System Chief and Regional Chief Medical Officer at Baystate Health, joins the podcast to discuss the future of value-based care, healthcare innovation, and leadership in a rapidly evolving landscape. He shares insights on integrating technology, fostering collaboration, and addressing clinician burnout to enhance patient care and operational efficiency.

In the GI 101 series, Dr. Parikh interviews one of the training physicians to get their perspective on a variety of gastrointestinal topics. Today he interviews Dr. Hamza Sohail, a gastroenterology fellow at Baystate Health, and they discuss ascites. This episode is brought to you by Mindray & Aegle Medical, manufacturer and distributor of the Hepatus-series platform, which is a NexGen vibration-controlled elastography technology used to stage and monitor liver disease.

In this episode, Laura Dyrda, Vice President and Editor-in-Chief at Becker's Healthcare, discusses key trends impacting health systems, from workforce reductions at Palomar Health and Baystate Health to the expansion of innovative programs like hospital-at-home. Learn how hospitals are adapting through partnerships, technology, and strategic decisions in a complex healthcare landscape.

Peter D. Banko, President and CEO of Baystate Health, emphasizes the significance of fostering a strong sense of community within the organization as a key driver of success. Banko highlights how a cohesive internal culture not only supports individual well-being but also aligns with Baystate's broader goals. He also discusses strategies for reaching the organization's financial objectives, showcasing a balanced approach to operational excellence that combines financial health with employee and community engagement.

Dr. Ebrahim Barkoudah, System Chief and Regional Chief Medical Officer at Baystate Health, outlines his goals to shorten inpatient stays through efficient care. He emphasizes the importance of being able to see all patients in the hospital and making time for everyone. Dr. Barkoudah also discusses his commitment to prioritizing patients and taking pride in helping others, ensuring that every patient receives the best possible care.

Dr. Ebrahim Barkoudah, System Chief and Regional Chief Medical Officer at Baystate Health, outlines his goals to shorten inpatient stays through efficient care. He emphasizes the importance of being able to see all patients in the hospital and making time for everyone. Dr. Barkoudah also discusses his commitment to prioritizing patients and taking pride in helping others, ensuring that every patient receives the best possible care.

  Leaders from Ballad Health, Baystate Health, Stony Brook Medicine and Purple Lab share how health systems can take a more sophisticated and consumer-focused approach to attracting new patients.    Our expert panel leads a thought-provoking discussion on the importance of seeing patients as healthcare consumers and understanding how they make decisions, what motivates them, and how, where, and why they engage with the broader healthcare system.    You will discover innovative patient acquisition strategies and best practices you can implement in your organization to break through the market clutter, differentiate your health system's offerings and create a message that resonates with customers.   Themes covered: Consumer Centricity & The Patient Journey Personalized, Data-Driven Marketing Health Equity   Guests: Ebrahim Barkoudah, MD, MPH, MBA, System Chief of Hospital Medicine and Regional Chief Medical Officer/Regional Quality Officer, Baystate Health Timothy Brown, Chief Communications and Marketing Officer, Stony Brook Medicine Molly Luton, Chief Marketing and Communications Officer, Ballad Health Ted Sweetser, Vice President, Strategy, Healthcare, Purple Labs   Bios: https://www.brightspotsinhealthcare.com/events/how-top-hospital-systems-are-capturing-new-patients/ We are proud to have Purple Lab as the sponsor of this event. Their support is Instrumental in bringing you this insightful discussion. PurpleLab is a health tech company that puts valuable healthcare insights in customers' hands, enabling the healthcare industry to drive better outcomes through access to real-world data. https://purplelab.com/  

Join Dr. Ebrahim Barkoudah, System Chief of Hospital Medicine at Baystate Health, as he shares insights into his background and discusses his most successful projects from the past year. Gain valuable perspectives on Dr. Barkoudah's priorities for the next 12 months and his anticipation of changes in his role and teams.

Join Dr. Ebrahim Barkoudah, System Chief of Hospital Medicine at Baystate Health, as he shares insights into his background and discusses his most successful projects from the past year. Gain valuable perspectives on Dr. Barkoudah's priorities for the next 12 months and his anticipation of changes in his role and teams.

Advanced computing and communications technologies offer tremendous promise for patient care, but turning that promise into reality requires high levels of specialized expertise that health systems just don't have in-house.But some hospitals, like Boston's Children's –seem to have figured it out. How do they do it?TOPICS(0:44) Tracing the career of Pixel Health CEO Michael Feld (3:09) The structure and symbolism of Pixel Health(9:23) What are the current challenges in healthcare and what role does technology play in addressing them? (11:03) Pixel Health's involvement with Boston Children's Hospital(18:08) What is the promise of 5G in healthcare?(21:22) What is a hybrid 5G network?(25:51) How will privacy and security be affected by these hybrid networks?(31:12) What comes next for the healthcare industry, Pixel Health and technology

In the GI 101 series, Dr. Parikh interviews one of the training physicians to get their perspective on a variety of gastrointestinal topics. In this episode, Dr. Kevin Groudan, a gastroenterology fellow at Baystate Health, discusses one of the most commonly used first line agents for constipation: polyethylene glycol.

Capacity management is a relatively new term in patient access, but the foundational work that it involves is most certainly not. Access leaders like our guests Hitan Kamdar and Gina Carilli are no strangers to optimizing the ambulatory enterprise's most precious asset - the providers' time. Join founder & executive director Elizabeth Woodcock as she talks capacity management with  Hitan Kamdar - Executive Director of Patient Access and Patient Experience, George Washington University Medical Faculty   Gina Carilli - Manager of Scheduling Optimization, Baystate Health. 

This week, we are joined by Doug Salvador MD, MH, Chief Quality Officer at Baystate Health.What you'll get out of this episode:Dr. Salvador's background & how he got to Baystate HealthWhat role Telehealth can play to reduce errors and improve throughput diagnosis and treatmentThe estimate rate of diagnostic errors in emergency rooms in the US, and the effect of thisThe biggest challenges facing healthcare delivery, and how healthcare professionals can shape the future of itWhat's next? This episode is presented by AmplifyMD“AmplifyMD immediately connects medical facilities to a large network of physicians in all of the most essential specialties, including Neurology, Cardiology, Infectious Disease, Pulmonology and Heme/Onc.” Their mission is access, by becoming the definitive specialty care platform that connects every medical facility to the specialty care they need to improve patient outcomes. - https://amplifymd.com/To learn more about Baystate Health please use the links below:- Website - LinkedInAlso, be sure to follow The Seamless Connection:- Linkedin - YoutubeThe Seamless Connection is part of the Slice of Healthcare podcast network:- Website - LinkedIn - Twitter - YouTube - Newsletter

In the GI 101 series, Dr. Parikh interviews one of the training physicians to get their perspective on a variety of gastrointestinal topics. In today's episode, he speaks with Dr. Arshia Khorasanizadeh, a gastroenterology fellow at Baystate Health. Arshia reviews Clostridiodes difficile or C.diff: what is the bacteria, how it can result in symptoms, and how to treat it. 

In the GI 101 series, Dr. Parikh interviews one of the training physicians to get their perspective on a variety of gastrointestinal topics.  Today he speaks with Dr. Kamesh Gupta, a gastroenterology fellow at Baystate Health.  Kamesh provides an overview of Hepatitis C: from risk factors and screening to symptoms and treatment. 

 BusinessWest Editor George O'Brien talks with Mark Keroack, president and CEO of Baystate Health, about the fifth COVID surge, what he and his team are seeing, and what they are projecting. The numbers are rising, he said, but this surge won't be like those that preceded it, and for many reasons. It's all must listening, so join us on BusinessTalk, a podcast presented by BusinessWest in partnership with Living Local and sponsored by PeoplesBank.

Dr. Peter Friedmann, MD, MPH, DFASAM, FACP, from Baystate Health discusses critical topics regarding his work as a medical professional in addiction medicine and Substance Abuse Disorder.Check Out Our Social Media!Healing Voices Project:  www.healingvoicesproject.comFacebook: https://www.facebook.com/HealingVoicesProjectYoutube: https://www.youtube.com/channel/UC3eR6nZ_ToGXi6zOOK5l_fQTwitter: https://twitter.com/MikeTourville3Cooking Something Good:  www.csgbn.com

During this episode, we welcome Nathan Stanaway, MS, NRP and Alina Capatina MSN, CCRN-K, CNL. These skilled process improvement professionals discuss the strengths and potential roadblocks of integrating a new app that supports EMS when they notify the hospital of an incoming STEMI patient.  Nathan Stanaway is the Senior Manager of Mobile Care EMS, Critical Care Transport, and AHA Training Center at Baystate Health.  Alina Capatina is the former STEMI Program Coordinator at Baystate and has since moved on to the Operations Excellence Department.  In recent years, Alina and Nathan were directly involved in the implementation of e-Bridge into their system. Specifically, their focus was on maximizing care for STEMI patients being transported by EMS.  For scale, Baystate Health is the biggest and busiest STEMI program in Massachusetts.  They receive upwards of 400 STEMI patients per year from the field and from 10 sending facilities around the region.  To them, the importance of EMS in STEMI care is obvious.  Please keep emailing your questions, comments, feedback, and episode ideas to the EMS on AIR Podcast team by email at Geoff@EMSonAIR.com Visit EMSonAIR.com for the latest information, podcast episodes and other details. Follow us on Instagram @EMSOnAIR.Geoff Lassers, Paramedic I/C, AASHost/Producer, EMS on AIR PodcastFirefighter/Paramedic, West Bloomfield Fire DepartmentEMS System Manager, Oakland County Medical Control AuthorityDirector of Sponsorships, GuardianCME.comGeoff@EMSonAIR.com      Support the show (https://www.patreon.com/emsonair?fan_landing=true)

Host: Mindy Ross, MD, MAS, MBA, UCLA Health Guest: Amy Gottlieb, MD, FACP, Baystate Health, UMass Chan - Baystate Introduction: William Hersh, MD, Oregon Health & Science University Description: Equal Pay Day in the United States represents how much longer women have to work, including their earnings from the previous year, to earn what men earn for the previous year. These earnings also vary by race, ethnicity, and region. We bring this special episode to highlight the gender-based pay inequities in medicine for Equal Pay Day 2022.  

TakeawaysThe "Avengers" of halftime showsThe Pepsi Super Bowl Halftime Show teaser went viral this week featuring the "avengers" of Superbowl halftime shows – Eminem, Snoop Dog, Mary J. Blige, Kendrick Lamar, and Dr. Dre.These performers are among the most popular 90s-era rappers, evoking intense nostalgia among the ad's millions of viewers. Life gave us lemons ... now what?Critical staffing shortages are negatively impacting hospitals' ability to deliver routine service-line offerings. Across the board, hospitals and health systems are wondering if they need to rethink how they serve their patients – if they can serve them at all.Unlike other industries facing staffing shortages or business repercussions stemming from COVID-19, health systems are directly impacted by COVID-19 patient volume. While other industries may need to adjust capacities and protocols to be more "COVID-19 friendly," health systems must pull resources from more lucrative service lines to increase capacity for money-draining COVID-19 care.Navigating the pandemic amidst staffing shortages is perhaps the biggest "lemon" the healthcare industry has faced. Could marketing, branding, and communications teams play a role in solving this challenge? Thinking out loudRevive is helping a health system to think about the future and design a vision for how the marketing communications team will deliver value to the organization down the road. One of the health system's marketing leaders shared that their vision for their team is to shape the best workforce in the industry – a rare objective in the healthcare space.This inquiry got the team thinking. How can marketers help recruit and engage employees in ways that connect with our larger brands?Other industries more commonly use their workforce as a brand differentiator. While health systems invest in talent, customer service, and patient satisfaction, most do not have a clear differentiator for how their workforce lives out their brand. Brands that use workforce as a differentiatorApple's Genius Bar is a good example of how the right workforce can make a difference. Apple opened its first store in 2001, despite the widespread belief that retail was going to fade out. Yet, today, Apple stores are a massively successful element of the world-class brand, much of which can be attributed to the staff and how they help you.Another example of a company that invests in developing its people is Chick-fil-A. All of the stores are corporate-owned, which means that becoming a store manager is very difficult. The selection is about culture fit, philosophy, and personality rather than the ability to shoulder the cost of a franchise location.While companies like Apple and Chick-fil-A are able to offer stand out consumer experiences based on their workforce, not many hospitals and health systems use that differentiator. This might be because most are focused on a generally good patient experience rather than a different patient experience.Of course, we recognize that selling chicken sandwiches and phones vs. healthcare delivery isn't an apples-to-apples comparison. But this differentiation is also starting to shine through in larger, more complex organization such as airlines.For example, Southwest and Delta Airlines invest heavily in their workforce brand by selecting and training employees to embody the airline's brand personality – each personality very different from competitors. Could the healthcare industry begin to embrace a similar strategy? Is now the right time to evaluate workforce brand?With the staff shortage stress in the healthcare industry, it's fair to ask ourselves: is this the right time to talk about something as aspirational as workforce brand differentiation?It's a toss-up. If health systems had focused on workforce as a brand differentiator five years ago, it could have paved the road for a simpler employer experience today. It would still be challenging to hire and retain staff, but these brands would have something to hang their hat on to say, “we are different, and here's how.”Baystate Health took inspiration from Chick-fil-A recruiting by hosting open-house recruiting sessions. The system hosted these events at different hours to accommodate schedules, and attendees were guaranteed on-site interviews.There is also an angle to connect brand position to recruitment. For example, Amazon's mission is to be earth's most customer-centric company. Amazon makes that a prominent part of their hiring process, showing employees why Amazon is the right fit for them.This helps employees feel ownership over their roles in developing a brand. (this feels weird as it's own bullet point. Is there a source for this?)If we feel like we are at rock bottom when it comes to our staffing efforts, investing in differentiating our workforces may be an opportunity to start to recover. As marketers, we know brand consistency is imperative to build a strong brand. But what about employer brand consistency – how do we create a consistent employee brand experience to build a differentiated workforce?

This episode features Gary Kerr, Chief Pharmacy Officer at Baystate Health. Here, he discusses his career journey, the issues he is most focused on today, advice for other leaders, and more.

Host Sonari Glinton delves into the workings of the just-in-time inventory model and how it let down millions of frontline workers at the start of the pandemic. We find out how relationships along the supply chain are deeply critical, and how new technology is provoking a rethink in healthcare manufacturing.In the episode we meet Dr. Andy Artenstein, an infectious disease specialist and Chief Physician at Baystate Health in Massachusetts who went to extremes to get PPE for his staff of thousands. Vanessa Iarocci tells us about how supply chain relationships helped save her business as she pivoted from selling uniforms to PPE. Guarav Manchanda, Director of Medical Market Development at FormLabs, describes being at the hub of a PPE supply chain solution network and what 3-D technology could mean for the future of healthcare manufacturing.Disclaimers:The guest speakers are neither employees nor affiliated with Morgan Stanley & Co. LLC and Morgan Stanley Smith Barney LLC. (“Morgan Stanley”). The views and opinions expressed herein do not necessarily reflect those of Morgan Stanley. The information and data contained herein has been obtained from sources outside of Morgan Stanley and Morgan Stanley makes no representations or guarantees as to the accuracy or completeness of information or data from sources outside of Morgan Stanley. Morgan Stanley is not responsible for the information or data contained in this podcast.This podcast does not provide individually tailored investment advice and is not a solicitation of any offer to buy or sell any security or other financial instrument or to participate in any trading strategy. It has been prepared without regard to the individual financial circumstances and objectives of persons who receive it.© 2021 Morgan Stanley & Co. LLC and Morgan Stanley Smith Barney LLC. Members SIPC.

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Joe Diver, Director of Digital Transformation at Baystate Health about his journey "from CIO to Leading Digital Transformation for Healthcare". For full show notes, please visit:

BusinessWest Editor George O'Brien has a lively, wide-ranging discussion with Lenny Underwood, owner of Underwood Photography and Upscale Socks. The two talk about both of those intriguing businesses — especially his ever-expanding sock line — and also about the ups and downs of entrepreneurship, especially in the middle of a global pandemic. It's must listening so join us on BusinessTalk, a podcast presented by BusinessWest in partnership with Living Local. See omnystudio.com/listener for privacy information.

This piece focuses upon multimodal prehabilitation through the lived experience of clinicians from the different healthcare systems of Europe, the United States and the UK; both prior to and during the pandemic. We hear about the implementation of rehabilitation programs and research studies, which have managed to adapt, in the COVID era. Presented by Denny Levett, Professor in Perioperative Medicine and Critical Care at Southampton University Hospital NHS Foundation trust and Honorary Associate Professor at the University of Southampton with her guests Franco Carli, Professor of Anesthesia at McGill University and Associate Professor in the School of Dietetics and Human Nutrition at McGill University, Staff anesthesiologist at the McGill University Health Centre, Gerard Danjoux, consultant in Anaesthesia and Sleep Medicine at South Tees Hospitals NHS Trust, Professor Sandy Jack, PhD, Consultant Clinician Scientist in The Anaesthesia and Critical Care Research Unit at University Hospital Southampton NHS Foundation Trust, Honorary Senior Lecturer at the University of Liverpool, University of Southampton and University College London, Dan Engelman, President of the Enhanced Recovery after Cardiac surgery society, Baystate Health in Massachusetts, Medical Director, Heart, Vascular & Critical Care Services, Baystate Medical Center and Associate Professor of Surgery University of Massachusetts Medical School-Baystate. Like this, want more? Try this piece now: https://www.topmedtalk.com/models-of-prehabilitation-ebpom-2020-2/ And remember, Evidence Based Perioperative Medicine (EBPOM) offers high quality video presentations as well as a chance to attend our next live conference here: www.ebpom.org

For the 16th episode of the CIO podcast hosted by Healthcare IT Today, we sat down with Joel Vengco, SVP and Chief Information and Digital Officer at Baystate Health.  Located in Western Mass (Massachusetts for those following along at home), Baystate Health is in a great position to benefit from access to all of the […]

Tom Robertson, Executive Director of the Vizient Research Institute and Mark Keroack, MD, CEO of Baystate Health, pick up on a theme introduced in episode one and consider the frequency with which traditional financing is misaligned with the best interests of the patient. They then discuss the interpersonal dynamics involved in leading a complex health care organization. Mark describes the importance of respect, particularly when viewpoints differ. The session closes with an inspiring bit of history that you won't want to miss.   Guest speaker: Mark A. Keroack, MD, MPH President and CEO Baystate Health   Moderator: Tom Robertson Executive Director Vizient Research Institute   Show Notes: [02:24] Guaranteeing some kind of basic set of health care delivery, I think, would have a lot of promise. [04:37] Baystate Health is the tertiary care provider for a million people.   [06:53] We ran the S-curve analysis at Baystate in the third month I was here, and people's jaws dropped [07:22] If 90% of your margin comes from 15% of your patients, you want to accept transfers of referral-based surgeries and very sick people in ICUs. [08:15] For the Medicaid patients, you want to take risks on them to keep them out of the hospital because you're going to lose money on every case. They need to be healthy and at home. [11:00] Health care is an irrational system where your instincts about doing the best for patients will often cause you to lose money, and your instincts of containing care in order to make a margin, may actually cause you to do things that might not be in the best interests of the patients. [11:30] Baystate Health has a physician leadership academy to teach physician leaders the business of health care: budgets, working in teams, strategy and how to do a business plan. They are really committed leaders who care about the institution. [12:32] To work in a large, complex academic medical center, you need to be willing to try to understand where other people are coming from and put yourselves in their shoes. [12:32] Book recommendation: “Heroic Leadership” by Chris Lowney. It is a history of the Jesuit order and a biography of St. Ignatius of Loyola. [13:40] St. Ignatius of Loyola had four key cornerstones to his culture: 1. A sense of self-awareness; 2. He highly prized ingenious, ingenuity and creativity; 3. Heroic ambitions and 4. “You need to see “God's love in every living thing” [14:45] When someone is diametrically opposed to your point of view, rather than write them off as clueless, try to understand why this smart person might think differently. Even if you end up disagreeing with them, they will end up feeling respected.   Links | Resources: Mark A. Keroack biographical information Click here   Subscribe Today! Apple Podcasts Google Podcasts Android Spotify Stitcher RSS Feed

Tom Robertson, Executive Director of the Vizient Research Institute sits down with Mark Keroack, MD, CEO of Baystate Health in Springfield, Massachusetts to discuss a number of possible long-term changes arising from the COVID pandemic including workforce issues and patient preferences for virtual care. Mark offers his perspectives on the impact that health care spending has on the rest of the economy and shares a hope that the pandemic may leave in its wake a greater spirit of togetherness in the industry.   Guest speaker: Mark A. Keroack, MD, MPH President and CEO Baystate Health   Moderator: Tom Robertson Executive Director Vizient Research Institute   Show Notes: [01:24] Big changes happen in pandemics [02:22] All of a sudden, workplace safety, workplace wellness, diversity and inclusion have become a top priority for the CEO. Health care will be demographically challenged in the next generation of workers. So they are focusing on the team so the team can focus on the patient. [03:26] Virtual visits are here to stay. It will be interesting to see how it is integrated and how it extends the work. Managers are determining who will work remotely full time. [04:18] Payers and the government will look to health care to recoup some of the savings from remote working because of the amount of spend in the country. There may be an incremental increase in the level of government involvement in health care. [04:45] We may come out of the pandemic with a greater sense of community and a greater sense of social connectedness.   [06:50] You can get work done as a team on a Zoom call. I think that the use of face-to-face meeting time will have to be different if we ask people to take the trouble to commute in. [10:32] In America, the states are running a lot of health care policy. Different states try different things, and we can learn from each other and will copy what works for other states. [11:19] Things that work in health care are quality improvement and patient safety.   [12:02] It's easy to make money doing the “wrong thing” and hard to make money doing the “right thing.”   [12:16] What health care gets wrong: Other countries run on a fee-for-service backbone, but they don't have that variability by diagnosis or the variability by payer class that we do in America, and it causes us to over-invest in some kinds of care and under-invest in others. [13:40] High quality can coexist with moderate prices. [16:28] I'm proud of Baystate's strategy for population health.   Links | Resources: Mark A. Keroack biographical information Click here   Subscribe Today! Apple Podcasts Google Podcasts Android Spotify Stitcher RSS Feed

It is our duty as medical professionals to provide the safest blood possible for patients undergoing a transfusion. Hemovigilance is crucial in ensuring that the blood products we use are of the highest quality. So, how does the data collection and reporting process work? On this episode of Inside the Lab, our hosts Dr. Dan Milner and Ms. Kelly Swails are joined by Dr. Chester Andrzejewski, MD, Medical Director of System Blood Banking and Transfusion Medicine Services at Baystate Health in Springfield, Massachusetts, and Assistant Professor in the Department of Pathology at the University of Massachusetts Medical School, Ms. Lynne O'Hearn, MT(ASCP), Transfusion Safety Officer at Baystate Medical Center in Springfield, Massachusetts, and Mr. Karl G. Stein, BB(ASCP)CM, Lead Medical Technologist for OneBlood, Inc., and Manager of the Infusion Center at St. Joseph's Hospital in Tampa, Florida, to discuss hemovigilance and how it fits into the larger culture of safety in medicine. Our panelists describe the complexity of data collection and how they streamline the reporting process. They weigh in on why transfusion services at every hospital should participate in hemovigilance regardless of size, discussing the benefit of being able to compare your data with that of other facilities. Listen in for insight on how hemovigilance data has inspired changes in policy and learn where you can find resources around initiating data collection systems in your lab. Topics Covered  ·  The concept of hemovigilance and how it fits into the larger culture of safety in medicine·  Why data collection for hemovigilance is so complex and how standardizing forms and leveraging databases streamline the reporting process·  The importance of developing relationships with nursing and IT to build reporting systems for transfusion medicine·  How hemovigilance reporting is mandatory in Massachusetts and the benefit of being able to compare your facility's data with the rest of your state·  The value of integrating medical data systems on a national scale·  Resources on hemovigilance to initiate data collection systems in your lab Connect with ASCP ASCPASCP on FacebookASCP on InstagramASCP on Twitter Connect with Dr. AndrzejewskiDr. Andrzejewski at Baystate HealthConnect with Ms. O'HearnMs. O'Hearn on FacebookConnect with Mr. SteinOneBloodMr. Stein on LinkedIn Connect with Dr. Milner & Ms. SwailsDr. Milner on TwitterMs. Swails on Twitter Resources American Association of Blood Banks Hemovigilance ResourcesAABB Quick Reference Guide for the NHSN Hemovigilance ModuleInside the Lab in the ASCP Store 

BusinessWest Editor George O'Brien talks with Dr. Mark Keroack, president and CEO of Baystate Health. The two discuss a wide range of topics, including the current pace of vaccinations, strategies for improving those numbers, the challenges facing the country as it strives to reach herd immunity, and expectations for when the region, the state, and the nation might be able to reach something approximating ‘normal.' Keroack provides keen insight into all these matters, and his takes certainly provide food for thought. It's must listening, so join us on BusinessTalk, a podcast presented by BusinessWest in partnership with Living Local. See omnystudio.com/listener for privacy information.

Solving Digital Health’s Passionate Problems Jill McCormick, Director of Design and Innovation at Baystate Health and TechSpring, is in the house to share some provocative thinking about solving what she refers to as digital health’s “passionate problems.” When we use human-centered design and then tie that work to digital transformation, we start solving the problems that really need to be solved to move our businesses – and healthcare – forward. All that, plus the Flava of the Week about getting our curiosity back. Are we conditioning ourselves to only value content and ideas from people who have the exact same job as us? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Jill McCormick, Director of Design and Innovation at Baystate Health and TechSpring, is in the house to share some provocative thinking about solving what she refers to as digital health’s “passionate problems.” When we use human-centered design and then tie that work to digital transformation, we start solving the problems that really need to be solved to move our businesses – and healthcare – forward. All that, plus the Flava of the Week about getting our curiosity back. Are we conditioning ourselves to only value content and ideas from people who have the exact same job as us? Shout-out to the Martech.Health directory, and the Shift.Health Content Network for spreading the awesome, yo! See acast.com/privacy for privacy and opt-out information.

In the season one finale of the Tomorrow's MSP Podcast, Roxanne Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ, Senior Director of Medical Staff Services at Baystate Health, Inc. and 2020 President of NAMSS, discusses the challenges MSPs have faced throughout 2020 and the observed evolution by MSPs in the face of adversity.

Christine Bryson, DO, is an Associate Professor of Medicine, the Medical Director of Teaching Services in the Division of Hospital Medicine, and an Associate Program Director for the Internal Medicine Residency program at the University of Massachusetts Medical School at Baystate Health. Dr. Bryson completed her medical school from Nova Southeastern University College of Osteopathic Medicine, and her residency from Christiana Care Health System. She has been training and mentoring students and residents for almost two decades. Be prepared for the unexpected. Today, Dr. Christine Bryson reminds us that it's okay for our priorities to evolve as time goes on—and to look at everything with an open mind. Although some people seem to have it all figured out from day one, it's okay for us to go with the flow, figure out what we want as we gain more experience and knowledge. The most important thing for us to keep in mind, though, is the search for finding our passion: We need to ask ourselves what makes us excited to get up in the morning and go to work each day. Pearls of Wisdom: 1. Leading a team involves humility on the part of the leader, and transparency with the team. Not everyone will agree with every decision that is made, but keeping the process transparent helps keep the team together. 2. Give space for the patient to tell you what is important to them, and leave your own preconceived notions at the door.  The best patient care comes with listening. 3. Be confident in your training, but know that this is a lifelong learning process. It's okay to know everything—because we are here to learn. Ask questions, admit what we don't know, and take on any opportunity for growth with an open mind. 4. Do not bring your life outside the hospital inside the patient's room. Pause to reflect on what is affecting us in our day to day lives, and know it's okay to take a day off, and talk to our peers about our experience. In order to give quality care to patients, we have to take care of ourselves.

George interviews Peter DePergola, Director of Clinical Ethics at Baystate Health and one of BusinessWest's 2020 Alumni Achievement Award finalists. When he joined the other members of the 40 Under Forty class of 2015, he was a staff ethicist at Baystate and the only person to hold that title in Western Mass. Now a professor of Bioethics and Medical Humanities at Elms College, he's still the only ethicist in the 413, but his influence now extends well beyond this region.

Episode 27: Sept. 14, 2020 George Interviews Peter DePergola, Director of Clinical Ethics, Baystate Health George interviews Peter DePergola, Director of Clinical Ethics at Baystate Health and one of BusinessWest's 2020 Alumni Achievement Award finalists. When he joined the other members of the 40 Under Forty class of 2015, he was a staff ethicist at Baystate and the only person to hold that title in Western Mass. Now a professor of Bioethics and Medical Humanities at Elms College, he's still the only ethicist in the 413, but his influence now extends well beyond this region. See omnystudio.com/listener for privacy information.

George interviews Mark Keroack, President & CEO of Baystate Health and they discuss how COVID-19 has impaired the local healthcare economy, a potential “second wave” of the virus, and how the western Mass. community is boding well through the pandemic in comparison to other areas of the country.  See omnystudio.com/listener for privacy information.

George interviews Mark Keroack, President & CEO of Baystate Health and they discuss how COVID-19 has impaired the local healthcare economy, a potential "second wave" of the virus, and how the western Mass. community is boding well through the pandemic in comparison to other areas of the country.

Join us today as we speak with Joe Diver, Director Digital Transformation at Baystate Health about digital transformation leadership.

The Healthcare CIO Look Back / Look Forward series with Joel Vengco, CIO at Baystate Health

Joe Diver - Director of Digital Transformation, Baystate Health

Preoperative optimisation and prehabilitation are key areas where your institution can increase value for patients. How do you negotiate the different pitfalls presented by the various core stakeholders? Smoking cessation, nutrition, exercise; all are proven to help produce better outcomes for a patient. How do we express this in such a way that we get buy-in from everyone concerned? When it comes to a deeper dive into preoperative optimisation, what's in it for the hospital, the practitioner and the fee payer? This piece is moderated by Sol Aronson, tenured Professor at Duke University, it features a talk from Michael Englesbe, Professor of Surgery, Michigan followed by a panel discussion which also features Dan Engleman, President of the enhanced Recovery after Cardiac surgery society, Baystate Health in Massachusetts, Medical Director, Heart, Vascular & Critical Care Services, Baystate Medical Center and Associate Professor of Surgery University of Massachusetts Medical School-Baystate and Tim Miller, Duke University; further discussion is provided with questions from online listeners and conference delegates posed by Vicki Morton, Doctor of Nursing Practice and Director of Clinical and Quality Outcomes at Providence Anesthesiology Associates.

Preoperative optimisation and prehabilitation are key areas where your institution can increase value for patients. How do you negotiate the different pitfalls presented by the various core stakeholders? Smoking cessation, nutrition, exercise; all are proven to help produce better outcomes for a patient. How do we express this in such a way that we get buy-in from everyone concerned? When it comes to a deeper dive into preoperative optimisation, what's in it for the hospital, the practitioner and the fee payer? This piece is moderated by Sol Aronson, tenured Professor at Duke University, it features a talk from Michael Englesbe, Professor of Surgery, Michigan followed by a panel discussion which also features Dan Engleman, President of the enhanced Recovery after Cardiac surgery society, Baystate Health in Massachusetts, Medical Director, Heart, Vascular & Critical Care Services, Baystate Medical Center and Associate Professor of Surgery University of Massachusetts Medical School-Baystate and Tim Miller, Duke University; further discussion is provided with questions from online listeners and conference delegates posed by Vicki Morton, Doctor of Nursing Practice and Director of Clinical and Quality Outcomes at Providence Anesthesiology Associates.

Mark Keroack, MD, MPH, has been in and around the healthcare industry for most of his life – long before he became President and CEO of Baystate Health, a not-for-profit, integrated healthcare system that serves over 800,000 people in western New England.Most people don’t know that medicine has always been a family business for Dr. Keroack – his mother was a nurse, his father was an “old-fashioned” doctor with an office right in their home, all five Keroack brothers ended up becoming doctors, and he even met his wife in medical school.With this lifelong immersion in healthcare as a foundation, Dr. Keroack has been on the front lines of innovation and digital transformation in the industry. One example is TechSpring, The Baystate Health Technology Innovation Center, which launched under his leadership at BayState in 2014 to bridge the gap between technology innovators and healthcare professionals. As Dr. Keroack describes it, TechSpring lets entrepreneurs get behind the firewall to work with real clinical and claims data, and gives them an opportunity to work collaboratively with physicians to identify and target specific problem areas. Baystate Health is already using a number of innovations that hatched through TechSpring and a few have also gone commercial.In this episode of Healthcare is Hard: A Podcast for Insiders, Keith Figlioli talks to Dr. Keroack about the major shifts occurring in healthcare and how health systems can and are using innovation to adapt. Dr. Keroack offers his insider perspective on a wide range of topics, including:The Importance of “Disciplined Innovation” – there are a lot of ideas being explored to improve healthcare, but where most systems fall down, according to Dr. Keroack, is in their failure to focus and capitalize on the ones that are proven to work. To him, disciplined innovation means going “all in” on the proven ideas and scaling them quickly. Focusing intently on the ideas that work can also help ensure a balanced approach to managing the dichotomy between people in a healthcare organization struggling with change and those who want to adopt new processes and technology as fast as they can. One example Dr. Keroack cites is BayState’s partnership with DispatchHealth, a startup that provides an on-demand, mobile emergency room. DispatchHealth has already made 700 visits around Springfield, Massachusetts and 80 percent of them helped divert patients from making ER visits. With a net promoter score of 95 – a higher NPS than even Apple, Dr. Keroack points out – BayState is working to scale its use of DispatchHealth quickly.The Double-Edged Sword of Integrated Delivery – Private practices are becoming more and more rare, and other than boutique primary care practices in wealthy areas or more niche specialties such as ophthalmology or urology that have a better chance of surviving on their own, that trend will continue according to Dr. Keroack. Some things can get lost in this new reality, such as the entrepreneurial spirit and the intimate, personal touch you get from a small office. But there are also many positive gains. Obsessing about how to design systems of care across specialties and across regions often yields better outcomes, or at least less variable outcomes. To Dr. Keroack, this is one of the great motivations of building an integrated delivery network. Narrowing the Gap to Consumer-Friendly, Tech-Enabled Healthcare. Productive paranoia is a good thing, and amidst new market entrants like Optum, CVS/Aetna, Walmart, Humana and others, Dr. Keroack says he wouldn’t be doing his job without it. These companies have tremendous resources and sophisticated consumer instincts and technology that they’re using to target – and become the front door to healthcare for – a narrow niche of the continuum that traditional systems manage. If they’re successful, it could leave tr

Continuing our series of discussion from CHIME/HIMSS 2019 we hear from Joel Vengco SVP and CIO for Baystate Health where we discuss knowing your patient in the world of value based care. Plus innovating with a partnership strategy.

Each episode, it’s my mission to introduce you to modern women who are out doing their thing and not letting BS or burnout stop them. Today's guest fits that description for sure. I was fortunate enough to meet today's guest, Dr. Jeanette Wolfe, when I did a speaking event with a women's group at Baystate Health in Western Massachusetts. I’ve come back from every interaction with her feeling so intellectually satisfied. It’s  really exciting for me to introduce her to all of you. Dr. Wolfe is an Associate Professor of Emergency Medicine at UMASS Medical - Baystate Health Campus. Additionally, she's a Sr. Science Consultant for Gender Intelligence Group. She’s spent her entire professional career working and teaching in one of the busiest emergency departments in the Northeast. When she’s not working in Emergency Medicine, she’s digging into all the ways in which biological sex and gender influence our brains and our bodies. She is a woman who deep dives into cutting edge research across different spectrums of science and culture to understand the different responses that men and women have to things like illness, trauma, toxins, and even therapies. We're going to talk about strategically navigating your career, balancing what excites you with what your organization truly needs, and walking that tightrope between boredom and overwhelm. Additionally, we dig into the topic of sex and gender - a bit of a Sex & Gender Bootcamp. We also geek out over data and eliminating the “anxiety fuzz.” Note: Some topics we discuss may be little more controversial than others. Please know that any of Dr Wolfe's opinions in this show are her own and not affiliated with Baystate Health. An overarching takeaway from this podcast with Dr. Wolfe was: Everyone is learning. Always. In this episode, we were able to have a conversation about a controversial topic and live to tell about it. Starting with the basics can be pretty powerful. For show notes and resources visit: https://www.vitalcorpswellness.com/blog/lvcs-0059-jeannette-wolfe

Description: In this No More Reasonable Doubt episode we interview Tim Ewing, Ph.D who is the Chief Diversity Officer at Baystate Health. Want to learn more about how we are building a community to help young professionals of color have more impact at work?   Subscribe so you are always in the loop and get dope updates directly to your inbox: http://bit.ly/nmrdsupport .   Visit us at www.NoMoreReasonableDoubt.com  --- Send in a voice message: https://anchor.fm/no-more-reasonable-doubt-podcast/message

Stewart Gandolf interviews Jennifer Faulkner, Vice President of Team Member Engagement and Communications, Baystate Health. Stewart and Jennifer discuss employee importance in marketing, Baystate Health culture, and more. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/shsmd15-podcast-turning-employees-into-champions.html